no biggy claire, I have been asked that 4 times on the same ticket.. Even after I have answered it.
On 11/6/07, Sanford, Claire <[EMAIL PROTECTED]> wrote: > > Does anyone find it as annoying as I do that when you submit a ticket to > Support, you almost always get a request back that asks these questions? > > What Remedy products are you using? Version and patch > levels? > What is your system environment, OS, DB, etc,? > > > When you submit a ticket, you select the server and along with it what > is installed on it. How hard it is for them to look?? Granted, I > normally think ahead and put it in my ticket. This time I didn't. > Grrrrrrr. > > ARS 6.3 Patch 18 > HD 6.0 > Oracle 10 w/9 libraries > Oracle lives on a remote server > Windows 2003 4 gig on app server and 8 gig on DB server > > > Claire Sanford > Information Systems Division > Memorial Hermann Healthcare System > Phone: 713 448 6035 > [EMAIL PROTECTED] > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > -- Patrick Zandi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
