Hey Don:
Troubleshooting is my albatross too. 
The following improved my TS skills, but they are still subpar:
1) read the "Troubleshooting <technology> Guide" on the DocCD. 
2) list the five (or whatever)  most important TS commands for that technology. 
3) make Anki (ankisrs.net) cards and memorize them so as soon as you see a 
ticket with say Multicast, your mind rattles off the commands before you even 
have a chance to think.
4) try to use labs that a friend made for you. 
Hope it helps. 
Tim


Sent from my iPhone

On Feb 21, 2012, at 1:43 PM, Don Pezet <[email protected]> wrote:

> I need some advice. I have unsuccessfully attempted the lab exam twice now.
> I am doing fine on the configuration section and on my second attempt I
> passed with almost an hour left to check my configurations so I don't have
> any worries there. However, I failed the troubleshooting section both
> times. The first time I solved 7/10 tickets before running out of time so I
> came really close. I then spent three months focused on troubleshooting and
> attempted the exam a second time, confident I would pass. On my second
> attempt I tried to do better time management and focus on tickets that I
> knew I could solve. I marked down that I solved 8, however when I got my
> score report I only solved 5/10 tickets so I actually did worse than my
> first attempt. The test definitely seemed more difficult, but I think it is
> obvious that my study methods are not paying off. Apparently when I setup
> the network myself (the config section) I have no problems, but when
> someone else sets up the network (the troubleshooting section) I am stuck.
> So, I am looking for advice on what I can do to strengthen my
> troubleshooting skills.
> 
> Here is what I have been doing so far:
> 
> - I have watched all of the BLS content multiple times.
> - I have performed the CCIE R&S Workbook Volume I and Volume III labs
> multiple times on Proctor Labs equipment as well as in simulators.
> - I have performed the troubleshooting labs from Volume III enough times
> that I have the solutions memorized so it is not really troubleshooting any
> more.
> - I have memorized countless template configurations so I know what
> commands are needed / not-needed when setting up things like MPLS,
> Frame-Relay, AutoRP, etc.
> 
> At this point I am scratching my head as to what to do next. Does anyone
> have any advice on what I can do to get better at troubleshooting? Does
> IPExpert have any additional products outside of the BLS bundle that covers
> this better? Or a live class? I am thinking about repeating the CCNP TSHOOT
> class to see if that helps, but the tickets on the lab exam are more
> advanced and cover topics not included in TSHOOT.
> 
> Thanks for your time,
> 
> Don
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