Don
Back in the 90's when I got my CCIE, the labs were a bit different with
troubleshooting being last. With that being said, it's still feels odd
to most people to work on networks that they haven't designed or installed.
For me when troubleshooting a network issue I try to do the following:
1. Be the packet.. Usually if you can figure the correct path your
supposed to be on, you'll see oddities more clearly and problems with
the path selection.
2. Break the problem in half if you can. Troubleshoot from the beginning
to the middle. If that's good, then go mid to end. If the problem is in
the first half, then you might have to break that portion in half also.
Some things you can try, but you'll need someone to help you.
- Create various networks.
- Have someone come in a break them in multiple places.
- Have them write down what the problems are in the same vague way that
Cisco does in the lab.
Lastly, if you can work in an area of a company as nothing but a
troubleshooter, like a help desk on a network you know nothing about
then you'll increase the skill sets.
Ta ,
Joe
On 02/21/2012 04:31 PM, Tim Miller wrote:
Hey Don:
Troubleshooting is my albatross too.
The following improved my TS skills, but they are still subpar:
1) read the "Troubleshooting<technology> Guide" on the DocCD.
2) list the five (or whatever) most important TS commands for that technology.
3) make Anki (ankisrs.net) cards and memorize them so as soon as you see a
ticket with say Multicast, your mind rattles off the commands before you even
have a chance to think.
4) try to use labs that a friend made for you.
Hope it helps.
Tim
Sent from my iPhone
On Feb 21, 2012, at 1:43 PM, Don Pezet<[email protected]> wrote:
I need some advice. I have unsuccessfully attempted the lab exam twice now.
I am doing fine on the configuration section and on my second attempt I
passed with almost an hour left to check my configurations so I don't have
any worries there. However, I failed the troubleshooting section both
times. The first time I solved 7/10 tickets before running out of time so I
came really close. I then spent three months focused on troubleshooting and
attempted the exam a second time, confident I would pass. On my second
attempt I tried to do better time management and focus on tickets that I
knew I could solve. I marked down that I solved 8, however when I got my
score report I only solved 5/10 tickets so I actually did worse than my
first attempt. The test definitely seemed more difficult, but I think it is
obvious that my study methods are not paying off. Apparently when I setup
the network myself (the config section) I have no problems, but when
someone else sets up the network (the troubleshooting section) I am stuck.
So, I am looking for advice on what I can do to strengthen my
troubleshooting skills.
Here is what I have been doing so far:
- I have watched all of the BLS content multiple times.
- I have performed the CCIE R&S Workbook Volume I and Volume III labs
multiple times on Proctor Labs equipment as well as in simulators.
- I have performed the troubleshooting labs from Volume III enough times
that I have the solutions memorized so it is not really troubleshooting any
more.
- I have memorized countless template configurations so I know what
commands are needed / not-needed when setting up things like MPLS,
Frame-Relay, AutoRP, etc.
At this point I am scratching my head as to what to do next. Does anyone
have any advice on what I can do to get better at troubleshooting? Does
IPExpert have any additional products outside of the BLS bundle that covers
this better? Or a live class? I am thinking about repeating the CCNP TSHOOT
class to see if that helps, but the tickets on the lab exam are more
advanced and cover topics not included in TSHOOT.
Thanks for your time,
Don
_______________________________________________
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_______________________________________________
For more information regarding industry leading CCIE Lab training, please visit
www.ipexpert.com
Are you a CCNP or CCIE and looking for a job? Check out
www.PlatinumPlacement.com
http://onlinestudylist.com/mailman/listinfo/ccie_rs
_______________________________________________
For more information regarding industry leading CCIE Lab training, please visit
www.ipexpert.com
Are you a CCNP or CCIE and looking for a job? Check out
www.PlatinumPlacement.com
http://onlinestudylist.com/mailman/listinfo/ccie_rs