This is a good idea! Uwe
Am 20. September 2021 08:51:16 UTC schrieb Ignacio Vera <iver...@gmail.com>: >+1 > >On Mon, Sep 20, 2021 at 10:47 AM Ishan Chattopadhyaya < >ichattopadhy...@gmail.com> wrote: > >> +1 >> >> On Mon, 20 Sep, 2021, 12:33 pm Adrien Grand, <jpou...@gmail.com> wrote: >> >>> Hello, >>> >>> Jira gives the following note when opening an issue: >>> >>> ``` >>> This project has a user mailing list and an IRC channel for support. >>> Please ensure that you have discussed your problem using one of those >>> resources BEFORE creating this ticket. >>> ``` >>> >>> This can be quite intimidating for someone who has never worked with us >>> before, and we don't apply this logic for ourselves, for instance I feel >>> free to open JIRAs without discussing them first on IRC or dev@l.a.o. >>> Given that we are not seeing much irrelevant traffic on JIRA, I'd like to >>> soften the message to something like below: >>> >>> ``` >>> If you are looking for support, or if you are not sure whether the >>> behavior that you are observing is expected or not, please discuss your >>> problem on the user mailing-list instead before creating a ticket. >>> ``` >>> >>> What do you think? >>> >>> -- >>> Adrien >>> >> -- Uwe Schindler Achterdiek 19, 28357 Bremen https://www.thetaphi.de
