+1 Mike
On Mon, Sep 20, 2021 at 4:59 AM Uwe Schindler <u...@thetaphi.de> wrote: > This is a good idea! > > Uwe > > > Am 20. September 2021 08:51:16 UTC schrieb Ignacio Vera <iver...@gmail.com > >: >> >> +1 >> >> On Mon, Sep 20, 2021 at 10:47 AM Ishan Chattopadhyaya < >> ichattopadhy...@gmail.com> wrote: >> >>> +1 >>> >>> On Mon, 20 Sep, 2021, 12:33 pm Adrien Grand, <jpou...@gmail.com> wrote: >>> >>>> Hello, >>>> >>>> Jira gives the following note when opening an issue: >>>> >>>> ``` >>>> This project has a user mailing list and an IRC channel for support. >>>> Please ensure that you have discussed your problem using one of those >>>> resources BEFORE creating this ticket. >>>> ``` >>>> >>>> This can be quite intimidating for someone who has never worked with us >>>> before, and we don't apply this logic for ourselves, for instance I feel >>>> free to open JIRAs without discussing them first on IRC or dev@l.a.o. >>>> Given that we are not seeing much irrelevant traffic on JIRA, I'd like to >>>> soften the message to something like below: >>>> >>>> ``` >>>> If you are looking for support, or if you are not sure whether the >>>> behavior that you are observing is expected or not, please discuss your >>>> problem on the user mailing-list instead before creating a ticket. >>>> ``` >>>> >>>> What do you think? >>>> >>>> -- >>>> Adrien >>>> >>> -- > Uwe Schindler > Achterdiek 19, 28357 Bremen > <https://www.google.com/maps/search/Achterdiek+19,+28357+Bremen?entry=gmail&source=g> > https://www.thetaphi.de > -- Mike McCandless http://blog.mikemccandless.com
