Looks great to me. Thank you for listening. Alex
On Tue, 21 Sept 2021 at 03:23, Adrien Grand <jpou...@gmail.com> wrote: > > I think you made a good point, Alexandre. Would something like this read > better: > > ``` > This project has a user mailing list and an IRC channel for support. If you > are looking for support, or if you are not sure whether the behavior that you > are observing is expected or not, please discuss it there first. > ``` > > On Mon, Sep 20, 2021 at 2:22 PM Alexandre Rafalovitch <arafa...@gmail.com> > wrote: >> >> +1. >> Ideally, the final version could still be several shorter sentences. To >> avoid needing to be a programmer to parse the deeply nested, if totally >> logical, structure. >> >> On Mon., Sep. 20, 2021, 4:33 a.m. Adrien Grand, <jpou...@gmail.com> wrote: >>> >>> Hello, >>> >>> Jira gives the following note when opening an issue: >>> >>> ``` >>> This project has a user mailing list and an IRC channel for support. Please >>> ensure that you have discussed your problem using one of those resources >>> BEFORE creating this ticket. >>> ``` >>> >>> This can be quite intimidating for someone who has never worked with us >>> before, and we don't apply this logic for ourselves, for instance I feel >>> free to open JIRAs without discussing them first on IRC or dev@l.a.o. Given >>> that we are not seeing much irrelevant traffic on JIRA, I'd like to soften >>> the message to something like below: >>> >>> ``` >>> If you are looking for support, or if you are not sure whether the behavior >>> that you are observing is expected or not, please discuss your problem on >>> the user mailing-list instead before creating a ticket. >>> ``` >>> >>> What do you think? >>> >>> -- >>> Adrien > > > > -- > Adrien --------------------------------------------------------------------- To unsubscribe, e-mail: dev-unsubscr...@lucene.apache.org For additional commands, e-mail: dev-h...@lucene.apache.org
