Am 15.04.21 um 08:49 schrieb Jörg Schmidt:
-----Original Message-----
From: Marcus [mailto:marcus.m...@wtnet.de]
Sent: Wednesday, April 14, 2021 11:18 PM
To: dev@openoffice.apache.org
Subject: Re: Integrate download wizard into website?
Am 14.04.21 um 22:34 schrieb Jörg Schmidt:
-----Original Message-----
From: Marcus [mailto:marcus.m...@wtnet.de]
Sent: Wednesday, April 14, 2021 9:44 PM
To: dev@openoffice.apache.org
Subject: Re: Integrate download wizard into website?
Am 14.04.21 um 21:27 schrieb Jörg Schmidt:
I've been experiencing steady small improvements to the
download explanations (on the Download-Site) for the last
few months.
Does anyone see the possibility to offer a parallel wizard
on the website in the future, which guides step by step
through the selection of the correct download?
I've no idea what you mean, so I'm just asking:
What do you mean with website? What do you mean with wizard?
I mean step by step questions, explanations and choices,
e.g. you could start by asking the operating system
hm, why is it needed to ask questions to present the user a download
choice?
Please let me answer like this:
I don't know if this is really mandatory, I'm just making a suggestion for
improvements, in the sense of the improvements that have been made to the
download website in the last few months.
All these improvements were basically aimed at one thing: to improve the
understanding of technical issues, although it is actually about banal things
that a normal user should know without additional help.
Our download webpage today tries to guess the best
choice. When
the user wants something different, then it's very easy to select
something different.
The number of choices for the OSs are very clear. The
language items are
also really clear.
That's exactly what I wrote myself on the de-users list and expressed my lack
of understanding that users don't seem to be able to use a website that is as
easy to use as a vending machine.
Nevertheless, I have to take note that there are such users.
The the question is if can satisfy all users that have problems to find
the right install set.
When we get such a report here and there, then I think there is no real
big need at the moment and a quick answer to this user is faster than
investing hours of thinking and trying to improve the download
experience in general.
and if the user chooses "Windows" you could show him
directly the additional info that he has to make sure to
install a 32 bit Java later ...
OK, right, this an be improved. But the work I'm doing these
days is not
finished yet. So, suggestions are welcome.
And my suggestion comes from the observation that the improvements of the last
months didn't seem optimal(*), because they required the user to actively do
something to get an additional info (either place the mouse over a button to
get a tooltip/teaser or actually click on a button to get an info page in a
separate window).
This is a complete different topic (at least in my eyes) and you are
right. An improvement would be to display the important notes
context-dependent of the chosen platform.
However, as I wrote it's not yet finished. ;-)
(*)
this is not a criticism, but the observation that here, on the list, it was
talked about that the current improvements are only implemented the way they
are, because there are technical limitations of the implementation
OK
total:
my suggestion was only a suggestion. If the opinion of the list tends to be
that my suggestion is unnecessary, I have no problem with that.
The above said is my opinion. Maybe others have a different one.
Marcus
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