Alan, This was brought to the attention of the list once before, but didn't get a lot of discussion. I recorded my own thoughts about it on my blog: http://designaday.tumblr.com/post/235729815/incompetence
In summary, I made three observations, each directed at one of the parties involved in the story: Give the benefit of the doubt. Know your limits. Respect your employees. Best, Jack Jack L. Moffett Senior Interaction Designer inmedius 412.459.0310 x219 http://www.inmedius.com There is no good design that is not based on the understanding of people. - Stefano Marzano CEO of Philips Design ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... disc...@ixda.org Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help