On 03/30/2011 01:11 PM, Jon Elson wrote: > Mark Wendt wrote: >> Which flavor of VMWare are you running? Desktop? Fusion? Server? I'm >> presuming you're running the open source? Or the commercial version? >> > I'm running the commercial desktop version, because I needed a support > question answered, and they won't talk to you unless you pay. They were > NOT able to answer my question, and eventually, I found the answer on > the net and had to tell their idiot what the problem was and how to fix > it - hopefully they will then be able to help some other poor user. > > I am REALLY disappointed in their support department, they are worse > than useless! The software, however, is amazing, and works very well. > Much better than two PCs and a KVM switch! > > Jon
Yeah, we're running their commercial solution (server) here at work on a big Sun Blade server with a whole bunch of Blade clients, and have noticed quite a few times in the past that their support department has been somewhat less than useful. They seem to like to get into finger pointing arguments with the Solaris guys blaming it on the OS, while the OS guys point the finger right back and blame it on the VMWare guys. Quite frustrating at times. Had you tried the open source desktop version before you went with the commercial version? Mark ------------------------------------------------------------------------------ Create and publish websites with WebMatrix Use the most popular FREE web apps or write code yourself; WebMatrix provides all the features you need to develop and publish your website. http://p.sf.net/sfu/ms-webmatrix-sf _______________________________________________ Emc-users mailing list Emc-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/emc-users
