Geez is right Rick. Nobody said IM. I said chat...as in an IRC chat server. If had been IM I'd have said IM. :)
> -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Rick Leske > Sent: Thursday, June 12, 2003 3:26 PM > To: [EMAIL PROTECTED] > Subject: [JSpamFilter] RE: [IMail Forum] OT: AOL's got nerve > > > ** No IM abuse reports will be accepted via email. IM users > (AOL members/account holders) should use the "notify AOL" > button found in the bottom right corner of the IM window. > AIM (the free AOL Instant Messenger > client) users should utilize the "block" and "warning" > features found at the bottom of the AIM window to stop abuse. > > Geeze.. > > ~Rick > > > -----Original Message----- > > From: [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED] Behalf Of Joshua > > Levitsky > > Sent: Thursday, June 12, 2003 3:15 PM - FamHost > > To: [EMAIL PROTECTED] > > Subject: Re: [IMail Forum] OT: AOL's got nerve > > > > > > > > > > > From: "Dave" <[EMAIL PROTECTED]> > > > Reply-To: [EMAIL PROTECTED] > > > Date: Thu, 12 Jun 2003 15:00:35 -0500 > > > To: <[EMAIL PROTECTED]> > > > Subject: RE: [IMail Forum] OT: AOL's got nerve > > > > > > Yes, I emailed every address for terms of service issues, to > > > customer support, to corporate. Believe me, AOL does not > care what > > > their users do unless they are doing it on AOL itself. Even an > > > email abuse they will generally tell you that they > couldn't verify > > > it was an AOL user. They are masters at not taking ownership of a > > > problem. > > > > I can't speak to that because I don't have a case I can > see. I believe > > you tried. I don't know what happened in that particular > event. I do > > know people high up in mail admin and I do know they care. > > > > In the case of your chat issue did you have logs showing what IP > > address the person came from and dates and times so that > AOL could see > > that if you gave > > them 5 Ips with dates and times that in all 5 cases the > same AOL user was > > online on that IP? We have VERY detailed logs about > connections. I believe > > you had a problem and nothing I could say now will solve that > > other than you > > experience is not my experience, and I have worked at one > other large ISP > > and one medium ISP. In both those cases when I had to deal > with AOL I was > > able to get things done when I was good at providing > evidence to support > > claims I had. > > > > -Josh > > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > > List Archive: > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > ___________________________________________________________________ > > Virus Scanned and Filtered by http://www.FamHost.com E-Mail System. > > > > > > ___________________________________________________________________ > Virus Scanned and Filtered by http://www.FamHost.com E-Mail System. > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: > http://www.mail-archive.com/imail_forum%> 40list.ipswitch.com/ > > Knowledge Base/FAQ: > http://www.ipswitch.com/support/IMail/ > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
