> From: "Karen D. Oland" <[EMAIL PROTECTED]>
> Reply-To: [EMAIL PROTECTED]
> Date: Thu, 12 Jun 2003 14:45:37 -0400
> To: <[EMAIL PROTECTED]>
> Subject: RE: [IMail Forum] OT: AOL's got nerve
> 
>> Your opinion. I can tell you from supporting some AOL users that
>> many of the
>> 30 million would not be on the internet if not for us. Not everyone knows
>> how to use a computer well. Nobody else made it easy for them to
>> get online.
> 
> so, no business users, all clueless grandmas
> 
>> Say what you want about us, but did your company give free internet access
>> to families and Blueberry RIM devices so that families could find out what
>> the status of a lost family member was on 9/11?
> 
> You just said you had to pay for your own and then support could not get it
> working for a month. (and don't tell me someone didn't calculate the EXACT
> advertising mileage of getting that pier on tv all that time, even if it was
> a nice gesture).

What is wrong with grandma having internet access?

Yes I had to pay for my own. Yes I had troubles. I am an employee and we get
less resources than consumers do because I cost money and consumers make
money. Not a problem for me.

Lastly what are you talking about? On 9/10/2001 I was in Virginia at a
security meeting. On 9/11/2001 I was in my bed in NYC at 1am. In the morning
I was a first responder with an ambulance to the WTC. We had an AOL truck
full of equipment rolling from Virginia that SAME DAY. So don't tell me that
it was done for money. AOL rolled equipment as soon as we were sure everyone
was safe between the New York and Virginia offices. I guess it would be
better if we all did nothing to help anyone because then nobody could say we
did it for publicity.

-Josh


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