Did you ever try [EMAIL PROTECTED] ? > From: "Dave" <[EMAIL PROTECTED]> > Reply-To: [EMAIL PROTECTED] > Date: Thu, 12 Jun 2003 14:46:00 -0500 > To: <[EMAIL PROTECTED]> > Subject: RE: [IMail Forum] OT: AOL's got nerve > > Personally, I wish AOL would be wiped from the face of the earth. 80% > of problems we have are caused by AOL. > > We had a kid on AOL coming into a chat room threatening rape and murder > and talking about masturbation and flooding the room with annoying test. > This happened daily. We would ban his IP. He would disconnect and dial > right back up with a new AOL address. Finally we banned all of AOL. > Then we had another 1000 AOL users complain because suddenly they > couldn't use the chat room--all because of this one idiot. > > I contacted every department at AOL and escalated to every supervisor I > could find. AOL does not have a department to deal with their users if > the problem doesn't happen on AOL itself. Basically they don't care > what their users do if its not being done on the AOL network. I even > contacted AOL corporate headquarters...they didn't have anyone to deal > with the problem user either. Basically, we were SOL. I spent months on > this. I called the kids parents and they didn't care...they would just > hang up on me. Finally I told the kid the FBI had been contacted and I > told him I knew he turned 18 in two weeks and that scared him enough > that he quit. > > Yeah...I'd like to see AOL go in the toilet. The company stinks.
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