Pardon the transgress David, I stand corrected.

Don't ya think you should move this [OT] 'non-IMail' thread 
to somewhere else?

~Rick

> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] Behalf Of Dave
> Sent: Thursday, June 12, 2003 3:35 PM - FamHost
> To: [EMAIL PROTECTED]
> Subject: RE: [JSpamFilter] RE: [IMail Forum] OT: AOL's got nerve
> 
> 
> Geez is right Rick.  Nobody said IM.  I said chat...as in an IRC chat
> server.  If had been IM I'd have said IM.  :)
> 
> > -----Original Message-----
> > From: [EMAIL PROTECTED] 
> > [mailto:[EMAIL PROTECTED] On Behalf Of Rick Leske
> > Sent: Thursday, June 12, 2003 3:26 PM
> > To: [EMAIL PROTECTED]
> > Subject: [JSpamFilter] RE: [IMail Forum] OT: AOL's got nerve
> > 
> > 
> > ** No IM abuse reports will be accepted via email.  IM users 
> > (AOL members/account holders) should use the "notify AOL" 
> > button found in the bottom right corner of the IM window.  
> > AIM (the free AOL Instant Messenger
> > client) users should utilize the "block" and "warning" 
> > features found at the bottom of the AIM window to stop abuse.
> > 
> > Geeze..
> > 
> > ~Rick
> > 
> > > -----Original Message-----
> > > From: [EMAIL PROTECTED]
> > > [mailto:[EMAIL PROTECTED] Behalf Of Joshua 
> > > Levitsky
> > > Sent: Thursday, June 12, 2003 3:15 PM - FamHost
> > > To: [EMAIL PROTECTED]
> > > Subject: Re: [IMail Forum] OT: AOL's got nerve
> > >
> > >
> > >
> > >
> > > > From: "Dave" <[EMAIL PROTECTED]>
> > > > Reply-To: [EMAIL PROTECTED]
> > > > Date: Thu, 12 Jun 2003 15:00:35 -0500
> > > > To: <[EMAIL PROTECTED]>
> > > > Subject: RE: [IMail Forum] OT: AOL's got nerve
> > > >
> > > > Yes, I emailed every address for terms of service issues, to 
> > > > customer support, to corporate.  Believe me, AOL does not 
> > care what 
> > > > their users do unless they are doing it on AOL itself.  Even an 
> > > > email abuse they will generally tell you that they 
> > couldn't verify 
> > > > it was an AOL user. They are masters at not taking ownership of a 
> > > > problem.
> > >
> > > I can't speak to that because I don't have a case I can 
> > see. I believe 
> > > you tried. I don't know what happened in that particular 
> > event. I do 
> > > know people high up in mail admin and I do know they care.
> > >
> > > In the case of your chat issue did you have logs showing what IP 
> > > address the person came from and dates and times so that 
> > AOL could see 
> > > that if you gave
> > > them 5 Ips with dates and times that in all 5 cases the 
> > same AOL user was
> > > online on that IP? We have VERY detailed logs about 
> > connections. I believe
> > > you had a problem and nothing I could say now will solve that
> > > other than you
> > > experience is not my experience, and I have worked at one 
> > other large ISP
> > > and one medium ISP. In both those cases when I had to deal 
> > with AOL I was
> > > able to get things done when I was good at providing 
> > evidence to support
> > > claims I had.
> > >
> > > -Josh
> > >
> > >

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