Got this announcement when I finished the email "Announcing: updating system 6-11-08, may be preventing viewing original records"
On Mon, Jun 16, 2008 at 1:25 PM, Christina <[EMAIL PROTECTED]> wrote: > Darlene, > > I am having problems as well. I have not done anything to my computer and > tried both browsers IE 7 and Netscape 9. I have sent a message to Ancestry > about the problem. > > Christina > > > On Sun, Jun 15, 2008 at 10:50 PM, Darlene & Don Hicks <[EMAIL PROTECTED]> > wrote: > >> Hi >> I cannot see the images on Ancestry.com, any longer. I had automatic >> updates on my Windows XP Service pack two and it downloaded the update with >> service pack three. Over the weekend I had all kinds of problenms with My >> Dell desktop computer and finally got Dell tech support to help me. I had >> two viruses while I had Norton turned off, for 1/2 a day and so the techs >> reinstalled Windows and I have service pack 2, now. When I first did >> searches, at Ancestry.com, last evening, it accessed the census images fine, >> but when I tried it today, it freezes the screen, again! Norton 360 is up >> and running and I have no threats. I went into Ancestry image viewer and >> deleted it, but it made no change in my access to images. There are >> probably more files hidden. Can someone please give me a heads up on what >> could be the problem? I payed $300 for another year with Ancestry.com in >> March and not getting the census images is a real bummer! Thanks for any >> and all >> help with this problem! >> >> Darlene >> [EMAIL PROTECTED] >> >> >> You are never too old to set another goal or to dream a new dream." ~ >> C.S. Lewis, 1898-1963 >> >> >> >> >> >> >> >> Legacy User Group guidelines: >> http://www.LegacyFamilyTree.com/Etiquette.asp >> Archived messages: >> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ >> Online technical support: http://www.LegacyFamilyTree.com/Help.asp >> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp >> >> >> >> > > > -- > - Christina Hruška > > --And the Dragon Grins... > -- - Christina Hruška --And the Dragon Grins... Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
