Another culprit is sendmail

When a user sends a message to multiple addresses in the same domain and one of those addresses has a "Full" mailbox, (Over Quota) sendmail delivers the message to all but the full mailbox.

It then returns an error to the sender saying that a mailbox is full and it will retry sending for 4 days.

sendmail then sends the message to all addressees and continues to do so until it is successfully delivered to all addressees.

Wayne



At 08:04 PM 23/12/2003, Simon Byrnand wrote:
> Come right out and say it. It is Norton AV isn't it?
> Our customers frequently have that problem and the cause is nearly always
> Norton AV.

Norton's is certainly *one* of the culprits :) I didn't say any names
because I'm not sure which virus scanners *don't* cause the problem,
rather than which ones do. For example we've seen the same problem with
McAffee, so it's not just Nortons.

Regards,
Simon

>
> Martyn Routley
> -----------------------------------------------------------------
> InvictaWiz - The Internet in Plain English, Guaranteed
> http://www.invictawiz.com
> [EMAIL PROTECTED]
> phone: 08707 440180
> fax: 08707 440181
> Ask us about our online Antivirus and Junk mail scanning service.
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> -----------------------------------------------------------------
>
> -----Original Message-----
> From: Simon Byrnand [mailto:[EMAIL PROTECTED]
> Sent: 22 December 2003 23:12
> To: Kevin M. Barrett; Subscribers of Qpopper
> Subject: RE: Messages downloading multiple times
>
>
> At 17:59 22/12/2003 -0500, Kevin M. Barrett wrote:
>>In this case there is no quota and the user has 40 msg in the inbox but
>>this is the only one that is being downloaded time after time.  And there
>>have been messages received after this one was and those do not get
>>downloaded again.  Very weird if you ask me.
>>
>>Also I'm running  Qpopper (version 4.0.5) on a RH Linux 9.0 server.   The
>>client is running on a Sony Notebook XP and Outlook 2003
>>
>>Thanks for any insight anyone can provide.
>
> I havn't been following this thread closely, but are they using Outlook
> Express and/or a virus scanner which intercepts their email client (pop3
> proxy) ?
>
> If so there's your problem. Both Outlook Express and some email virus
> scanning software are buggy and hang on downloading *some* particular
> messages. I've never quite been able to determine *what* it is about the
> messages that they don't like, but I have been able to reproduce it
> reliably - it will always stop on the same message.
>
> Apart from telling them to change to better email software and/or
> different
> virus scanning software the only "solution" is to delete the offending
> message via a webmail interface.
>
> IMHO it's not a qpopper bug or problem at all...
>
> Regards,
> Simon
>
>



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