Re: [WISPA] User check program

2008-06-13 Thread Ron Wallace
Larry,

Is this on the market yet? how could I get a copy to test?

Ron Wallace 
Hahnron, Inc. 
220 S. Jackson Dt. 
Addison, MI 49220 

Phone: (517)547-8410 
Mobile: (517)270-2410 
e-mail: [EMAIL PROTECTED] 
[EMAIL PROTECTED] 
-Original Message-
From: Larry Yunker [mailto:[EMAIL PROTECTED]
Sent: Thursday, June 12, 2008 04:28 PM
To: ''WISPA General List''
Subject: Re: [WISPA] User check program

It also means the program doesn't work with no Windows computers, which are 
increasingly gaining market share. True... I don't have a Mac, so I can't 
building for that market. While I could and probably will build something for 
Linux eventually, it seems irrelevant. If your client has Linux, they probably 
know enough about routing so that this software is unnecessary. Or if that's 
not possible, does anyone have any suggestions as to  other  visual 
languages which DO NOT USE .NET and which might be used for  future  ports 
of this application.  Java. But JAVA requires that a Java VM be installed on 
the PC. The point is to avoid having to install a separate Framework. 
Ideally, I'd like a linker that would just compile in those components within 
.NET that I rely upon. 

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Re: [WISPA] User check program

2008-06-13 Thread Ron Wallace
Oh yes, and where can i get more info on the User check program?

Ron Wallace 
Hahnron, Inc. 
220 S. Jackson Dt. 
Addison, MI 49220 

Phone: (517)547-8410 
Mobile: (517)270-2410 
e-mail: [EMAIL PROTECTED] 
[EMAIL PROTECTED] 
-Original Message-
From: Larry Yunker [mailto:[EMAIL PROTECTED]
Sent: Thursday, June 12, 2008 04:28 PM
To: ''WISPA General List''
Subject: Re: [WISPA] User check program

It also means the program doesn't work with no Windows computers, which are 
increasingly gaining market share. True... I don't have a Mac, so I can't 
building for that market. While I could and probably will build something for 
Linux eventually, it seems irrelevant. If your client has Linux, they probably 
know enough about routing so that this software is unnecessary. Or if that's 
not possible, does anyone have any suggestions as to  other  visual 
languages which DO NOT USE .NET and which might be used for  future  ports 
of this application.  Java. But JAVA requires that a Java VM be installed on 
the PC. The point is to avoid having to install a separate Framework. 
Ideally, I'd like a linker that would just compile in those components within 
.NET that I rely upon. 

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Re: [WISPA] User check program

2008-06-13 Thread Tom DeReggi
David,

You could even split the difference, and have
default settings compiled in, that are overridden by the presence of a
valid .ini.

Definately the way to do it!


Tom DeReggi
RapidDSL  Wireless, Inc
IntAirNet- Fixed Wireless Broadband


- Original Message - 
From: David E. Smith [EMAIL PROTECTED]
To: WISPA General List wireless@wispa.org
Sent: Monday, June 09, 2008 11:05 AM
Subject: Re: [WISPA] User check program


 David, there are too many variables, I think, to have a compiled program
 with the settings buried into it.  We will want a way to modular-ize it.
 Or
 it could be done both ways, with the option to set it to compiled or
 INI.  The compiled version WOULD make for an easier download and use,
 yes.

 Either all the variables go into an .ini file, or they all go into one
 file in the source code. You could even split the difference, and have
 default settings compiled in, that are overridden by the presence of a
 valid .ini.

 David Smith
 MVN.net





 
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Re: [WISPA] User check program

2008-06-13 Thread Tom DeReggi
Well, yes but, no reason you can't build the app to auto install the 
run-time.

Tom DeReggi
RapidDSL  Wireless, Inc
IntAirNet- Fixed Wireless Broadband


- Original Message - 
From: Matt Liotta [EMAIL PROTECTED]
To: WISPA General List wireless@wispa.org
Sent: Thursday, June 12, 2008 4:02 PM
Subject: Re: [WISPA] User check program



 On Jun 12, 2008, at 4:47 PM, Larry Yunker wrote:

 When it comes to cross platform support, I would agree that Java
 wins out.
 When it comes to end-user software in a Windows environment, I would
 have to
 disagree and state that almost all recent (last 2 to 3 years)
 development
 has turned to the .Net platform.

 Doesn't matter what the development platform is; it matters whether
 the VM is installed on the desktop according to your original request.
 Even if every new piece of software is written in .NET it will still
 take time for the VM to surpass Java in terms of penetration. Apple
 doesn't support .NET, which is the elephant in the room you can't avoid.

 Regardless, I am still seeking a 3rd option... I'm looking for a good
 development platform which can generate standalone exe's for Windows.

 C++ is the only option there. Everything else is going to require a
 runtime.

 -Matt



 
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Re: [WISPA] User check program

2008-06-13 Thread Tom DeReggi
If its being used as a speed test, its important that it is capable of 
giving an accurate speed test.
Its better to have no speed test than to have one that makes our network 
look bad.
Matt, made some good points about web apps not being fast enough to do 
accurate speed tests.

We wrote a tool that used icmp to do speed tests. but the the problem with 
that was that many of our routers were set to limit number of Ping packets 
for DOS protection.
So although wecould use it, it was not good for our end users.

Its critical to have both a TCP and Non-TCP test. They tell two completely 
different things.  UDP tests tell whether your network has the capacity to 
pass the speed tested.
TCP tests factor in the end user's experience considering windows size, 
packet loss, distance, etc.

Its also important to consider what level customers this tool will be used 
for.  1, 2,5,10,100 mbps customers.  And its relevent how large an ISP's 
network is, to know what the distance will be.
So correct windows size can be chosen that would allow full speed.  If an 
ISP sells 50 mbps circuit, poor results might be redendered of hte speed 
test was designed for 1mbps customers.

So it might be good to have a statement of what speed range the speed tool 
is capable of testing up to.

It also might be good to have a help or more info button, that will gie 
a few paragrahs about interpretting speed results, and reasons why it might 
be slow.

On the speed test, disclose where that is getting tested to.



Tom DeReggi
RapidDSL  Wireless, Inc
IntAirNet- Fixed Wireless Broadband


- Original Message - 
From: Matt Liotta [EMAIL PROTECTED]
To: WISPA General List wireless@wispa.org
Sent: Thursday, June 12, 2008 3:19 PM
Subject: Re: [WISPA] User check program



 On Jun 12, 2008, at 4:08 PM, Larry Yunker wrote:

 (1) For purposes of Deployment, this program requires .Net 2.0.  The
 install
 program will check for the existence of .Net 2.0 on the target
 machine and
 will attempt to install it if it is not already installed.
 Unfortunately,
 .Net 2.0 won't install on any machine older than Windows98 and won't
 install
 on WinXP machines until Service Pack 2.0 or newer is installed.  So,
 the
 .Net requirement is somewhat of a pain.  The Installation program
 will work
 easily on machines that already have .Net or on machines that don't
 have
 .Net but have all of the prerequisites for installing .Net.
 Hopefully that
 will be the majority of installs?!?@

 It also means the program doesn't work with no Windows computers,
 which are increasingly gaining market share.

 But, in an ideal world, we'd like to avoid installing .Net, so the
 question
 is this: does anyone know how to compile and deploy a Visual Basic
 application without requiring .Net to be installed on the target
 machine?
 Or if that's not possible, does anyone have any suggestions as to
 other
 visual languages which DO NOT USE .NET and which might be used for
 future
 ports of this application.

 Java.

 (2) One of the features of this application is a speed test.  As
 you might
 imagine, sometimes speed tests will fail to complete (due to
 congestion,
 poor connection, etc.).  For this reason, it becomes imperative that I
 create some sort of timeout mechanism so that the attempted upload or
 download halts with no results if the test is taking too long.
 I'm using
 the webclient.uploadfile and webclient.downloadfile methods to
 accomplish
 these tests.  Does anyone know whether there is a way to force this
 method
 to halt upon a preset timeout?  If not, does anyone have a good
 example of
 code to place a process in background in Visual Basic?

 Generally speaking, webclient is not going to be ideal for speed
 testing. You are going to want to operate at a lower layer. I would
 suggest UDP or TCP.

 -Matt



 
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Re: [WISPA] User check program

2008-06-13 Thread Tom DeReggi
Super COOLNESS!

I'd contribute some $ for that.

Couple suggestions...

1) Emailing results was a great idea. But it would also be nice to have a 
second Email address that the test would go to. it could be a hidden filed 
defined in the ini file.
the purpose would be to put the ISP's Tech Email in the second field. So 
everytime an end user did the test, a copy would get sent to the ISP also. 
That would solve two things. a) if bad results it would send proof to the 
ISP's tech.  b) it would give techs an idea how frequently end users used 
the tool.

2) Assign each test, a test ID. It could just be a random generated number. 
That way the coipy emailed to the end user entered address, could be cross 
referenced and found in the ISP tech's Email. Ultimately, I'd create a 
designated ISP Email account to receive all these requests, and then it 
could be easilly looked up by test ID.

3) If the Tool  uses Ping, make sure the Ping uses a large packet size, such 
as 1400bytes, so it gives a more meaningful latency or packetloss value. 
Might be good to be less than 1470 byte packet size, jsut to make sure 
someones customer VPN setting does not stop it from going through. Note: 
64byte packets will often go through when a 1400 byte can't, so should use 
large packet for test.

4) Some radios that use polling such as Trango will have a high latency on 
the very first Ping only, if they haven't been passing data for a bit. What 
would be good is if it could be configured for the very first ping to be 
ignored, and not shown, and not averaged.

5) Have an update button, to download the latest update. Whether its an ini 
or the exe, that can get get downloaded. The reason is that ISPs often 
change their network design. The IP of edge of network very well may change. 
It could also be a tool to notify end users that their PC DNS configuration 
is no longer updated to the proper new DNS server.

6) connectivity to backbone router.  Would like to have atleast two of these 
fields. Most ISPs will be multi-homed, and will want to show their end users 
that they can reach both Backbones/transits or edges of their network.

Tom DeReggi
RapidDSL  Wireless, Inc
IntAirNet- Fixed Wireless Broadband


- Original Message - 
From: Larry Yunker [EMAIL PROTECTED]
To: 'WISPA General List' wireless@wispa.org
Sent: Monday, June 09, 2008 3:25 AM
Subject: Re: [WISPA] User check program


 How's this one look?  I thought I'd put something together to be used as a
 user check program.

 It's fully functional now, but I need to build an ini file reader to hold
 each ISP's individualized settings I'll probably knock that out on 
 Tuesday.
 then I'll try to publish it.  If anyone sees something they would like
 changed/added, let me know.







 Regards,

 Larry Yunker

 Network Consultant

 [EMAIL PROTECTED]



 -Original Message-
 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
 Behalf Of Travis Johnson
 Sent: Saturday, June 07, 2008 6:54 PM
 To: WISPA General List; [EMAIL PROTECTED]
 Subject: [WISPA] User check program



 Hi,



 I was wondering if anyone has written or seen a program that would do

 some basic connectivity checking for customers? I had the thought

 today that it would be really cool to have a simple program people could

 download on their PC and then run that would do things like:



 (1) Ping to our backbone router via IP address (showing latency results

 as well)

 (2) Ping our main DNS servers via IP address

 (3) Ping a domain name

 (4) Ping our main email server

 (5) Ping the customers default gateway

 (6) Show their configured IP address (both on the machine and on the

 Internet)

 (7) Speed test to our backbone (maybe just FTP a file from a local

 server and compute the time vs. file size?)

 (8) One additional button that would send all the results via email to

 whatever email address they put in.



 It would need to be a nice, pretty interface with a single button that

 says Start. Then the results could show a Green Light for each item

 that was OK or a Red Light if there is a problem. It would also be nice

 to have your company Logo and phone number on the interface.



 Is anyone up for this task? I would be willing to pay to have something

 written, unless there is already something close out there?



 Travis

 Microserv





 
 

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Re: [WISPA] User check program

2008-06-13 Thread Tom DeReggi
Two comments...

When we diagnose a client, we are trying to discover six things...

1) Is the PC's Pri NIC active and configured for TCP IP
2) Can they reach their home router
3) Can they reach the first hop cell site/tower
4) Can they reach the far side Backbone edge of network.
5) Can they reach Internet.
6) Is DNS resolving.

So I suggest adding to the test, test to self. Pinging its own PC IP, to 
confirm NIC Cable plugged in, or interface turned up. (Could be helpful even 
if two interfaces on PC, ether and wireless)

#3 is more tricky, because each client might have a different tower IP. So 
this would have to be a custom set IP. It would be left untested, if the ini 
file had not been configured with a valid test IP.
I could see the installion tech adding in this IP at time of install. But 
this is an essential test.  It tells the End user, whether it likely that 
their outage is unique to their home. If they can get to the tower, but not 
further, they know there is likely a network wide outage. It also tells the 
end user to reboot the outdoor equipment.

Secondly, I ask us to challenge why we want this tool most. a) To test 
performance, or b) To locate failure points.
These are two very different purposes.  I'd suggest that this tool is most 
useful for option b.

I would have the start test button for Speed test be a sdifferent start 
button than the one that performs all the other uptime tests.  So a Speed 
test isn;t done everytime the end user jsut wants to verify why they can't 
get to the Internet.

I'd like to have a Disclaimer field right under the Speed Test line, that 
was customizable by the ISP in the INI. For example, I'd say... Speed test 
is just a basic test, to get a detailed speed test, goto site at 
www..net. (I'm not saying you can;t make a good speed test, but 
speed testing can be very complicated. I'd hate to see this valuable tool 
get delayed, attempting to optimize speed test methods, or for the 
simplicity of the tool to be compromised.  If there is a place for a 
disclaimer, it could reduce support calls, of I bought a 1.5mb, how come I'm 
getting 1mb.  I don;t want to bring that to their attention. It might even 
be a good idea to have an ini setting that allows the ISP to disable the 
speed test option.

It could also be expanded by adding additional buttons to the right of each 
Test.  For example, the MAil Server Test, will give the latency and 
accessibility of the Mail server. A button could be to the right labled 
test or Verify, and then it launch a Telnet to port 25, and print the 
server response.

It could be exspanded by having a Hints button to the right of each test, 
to suggest ways to fix.
For example, if Gateway was not responding, it would suggest a) check 
cabling, b) reboot Router, etc.

Tom DeReggi
RapidDSL  Wireless, Inc
IntAirNet- Fixed Wireless Broadband


- Original Message - 
From: Tom DeReggi [EMAIL PROTECTED]
To: WISPA General List wireless@wispa.org
Sent: Friday, June 13, 2008 6:01 PM
Subject: Re: [WISPA] User check program


 Super COOLNESS!

 I'd contribute some $ for that.

 Couple suggestions...

 1) Emailing results was a great idea. But it would also be nice to have a
 second Email address that the test would go to. it could be a hidden filed
 defined in the ini file.
the purpose would be to put the ISP's Tech Email in the second field. 
 So
 everytime an end user did the test, a copy would get sent to the ISP also.
 That would solve two things. a) if bad results it would send proof to the
 ISP's tech.  b) it would give techs an idea how frequently end users used
 the tool.

 2) Assign each test, a test ID. It could just be a random generated 
 number.
 That way the coipy emailed to the end user entered address, could be cross
 referenced and found in the ISP tech's Email. Ultimately, I'd create a
 designated ISP Email account to receive all these requests, and then it
 could be easilly looked up by test ID.

 3) If the Tool  uses Ping, make sure the Ping uses a large packet size, 
 such
 as 1400bytes, so it gives a more meaningful latency or packetloss value.
 Might be good to be less than 1470 byte packet size, jsut to make sure
 someones customer VPN setting does not stop it from going through. Note:
 64byte packets will often go through when a 1400 byte can't, so should use
 large packet for test.

 4) Some radios that use polling such as Trango will have a high latency on
 the very first Ping only, if they haven't been passing data for a bit. 
 What
 would be good is if it could be configured for the very first ping to be
 ignored, and not shown, and not averaged.

 5) Have an update button, to download the latest update. Whether its an 
 ini
 or the exe, that can get get downloaded. The reason is that ISPs often
 change their network design. The IP of edge of network very well may 
 change.
 It could also be a tool to notify end users that their PC DNS 
 configuration
 is no longer updated to the proper

Re: [WISPA] User check program

2008-06-13 Thread Larry Yunker
Tom,

I appreciate all of the useful comments.  Please note that I posted updated
screen shots of the tool yesterday.  Some of the changes that you are
requesting have already been implemented.  For instance, the speed test has
been moved to a separate tab and now only runs if the subscriber switches to
that tab-view.

With regards to the other issues that have been raised I plan to deploy
an initial release of this tool on Sunday.  OBVIOUSLY.. It won't have
everything that everyone has requested.  If I halted deployment for EVERY
request, I would never get any version of the product to market.

After the product is released, I'm going to work on making the subsequent
release even more flexible.  Ideally, I'd like to make the application
completely dynamic so that the ISP can define each ping (hop) that should be
tested for the given client.

I'm also still looking into other languages onto which I might port the
application to so as to make a more compact and portable solution.
Warning... I'm relatively certain that any port to a different language will
be delayed for several weeks.  Unfortunately, my development time is quite
restricted at the moment as I am busy studying for the Ohio Bar Exam.
Besides, learning an entirely new OO language is just going to take a little
time.

BTW, I did pick up an iMac at a garage sale today (for $5), so maybe when
the time comes, I'll even be able to develop a solution for the Apple
platform.

Larry Yunker
Network Consultant
[EMAIL PROTECTED]

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Tom DeReggi
Sent: Friday, June 13, 2008 8:59 PM
To: WISPA General List
Subject: Re: [WISPA] User check program

Two comments...

When we diagnose a client, we are trying to discover six things...

1) Is the PC's Pri NIC active and configured for TCP IP
2) Can they reach their home router
3) Can they reach the first hop cell site/tower
4) Can they reach the far side Backbone edge of network.
5) Can they reach Internet.
6) Is DNS resolving.

So I suggest adding to the test, test to self. Pinging its own PC IP, to 
confirm NIC Cable plugged in, or interface turned up. (Could be helpful even

if two interfaces on PC, ether and wireless)

#3 is more tricky, because each client might have a different tower IP. So 
this would have to be a custom set IP. It would be left untested, if the ini

file had not been configured with a valid test IP.
I could see the installion tech adding in this IP at time of install. But 
this is an essential test.  It tells the End user, whether it likely that 
their outage is unique to their home. If they can get to the tower, but not 
further, they know there is likely a network wide outage. It also tells the 
end user to reboot the outdoor equipment.

Secondly, I ask us to challenge why we want this tool most. a) To test 
performance, or b) To locate failure points.
These are two very different purposes.  I'd suggest that this tool is most 
useful for option b.

I would have the start test button for Speed test be a sdifferent start 
button than the one that performs all the other uptime tests.  So a Speed 
test isn;t done everytime the end user jsut wants to verify why they can't 
get to the Internet.

I'd like to have a Disclaimer field right under the Speed Test line, that 
was customizable by the ISP in the INI. For example, I'd say... Speed test 
is just a basic test, to get a detailed speed test, goto site at 
www..net. (I'm not saying you can;t make a good speed test, but 
speed testing can be very complicated. I'd hate to see this valuable tool 
get delayed, attempting to optimize speed test methods, or for the 
simplicity of the tool to be compromised.  If there is a place for a 
disclaimer, it could reduce support calls, of I bought a 1.5mb, how come I'm

getting 1mb.  I don;t want to bring that to their attention. It might even 
be a good idea to have an ini setting that allows the ISP to disable the 
speed test option.

It could also be expanded by adding additional buttons to the right of each 
Test.  For example, the MAil Server Test, will give the latency and 
accessibility of the Mail server. A button could be to the right labled 
test or Verify, and then it launch a Telnet to port 25, and print the 
server response.

It could be exspanded by having a Hints button to the right of each test, 
to suggest ways to fix.
For example, if Gateway was not responding, it would suggest a) check 
cabling, b) reboot Router, etc.

Tom DeReggi
RapidDSL  Wireless, Inc
IntAirNet- Fixed Wireless Broadband


- Original Message - 
From: Tom DeReggi [EMAIL PROTECTED]
To: WISPA General List wireless@wispa.org
Sent: Friday, June 13, 2008 6:01 PM
Subject: Re: [WISPA] User check program


 Super COOLNESS!

 I'd contribute some $ for that.

 Couple suggestions...

 1) Emailing results was a great idea. But it would also be nice to have a
 second Email address that the test would go to. it could be a hidden

Re: [WISPA] User check program

2008-06-13 Thread Travis Johnson




Tom,

I think we need to keep in mind this is a tool designed for
"residential" users... we would never ask the IT Director at a business
that has a 20Mbps fiber connection to download this tool to "test your
connectivity" or "test your speed". LOL

The whole idea was to create a simple, easy to download (single EXE
with no installation required) tool that our 1st level support techs
could use to help customers.

Also, we have a Speedtest.net server at our location. It provides VERY
accurate results from a web page (at least up to 15Mbps). There are
ways to make it happen, but again, we are getting away from the initial
idea of the program.

Travis
Microserv

Tom DeReggi wrote:

  If its being used as a speed test, its important that it is capable of 
giving an accurate speed test.
Its better to have no speed test than to have one that makes our network 
look bad.
Matt, made some good points about web apps not being fast enough to do 
accurate speed tests.

We wrote a tool that used icmp to do speed tests. but the the problem with 
that was that many of our routers were set to limit number of Ping packets 
for DOS protection.
So although wecould use it, it was not good for our end users.

Its critical to have both a TCP and Non-TCP test. They tell two completely 
different things.  UDP tests tell whether your network has the capacity to 
pass the speed tested.
TCP tests factor in the end user's experience considering windows size, 
packet loss, distance, etc.

Its also important to consider what level customers this tool will be used 
for.  1, 2,5,10,100 mbps customers.  And its relevent how large an ISP's 
network is, to know what the distance will be.
So correct windows size can be chosen that would allow full speed.  If an 
ISP sells 50 mbps circuit, poor results might be redendered of hte speed 
test was designed for 1mbps customers.

So it might be good to have a statement of what speed range the speed tool 
is capable of testing up to.

It also might be good to have a "help" or "more info" button, that will gie 
a few paragrahs about interpretting speed results, and reasons why it might 
be slow.

On the speed test, disclose where that is getting tested to.



Tom DeReggi
RapidDSL  Wireless, Inc
IntAirNet- Fixed Wireless Broadband


- Original Message - 
From: "Matt Liotta" [EMAIL PROTECTED]
To: "WISPA General List" wireless@wispa.org
Sent: Thursday, June 12, 2008 3:19 PM
Subject: Re: [WISPA] User check program


  
  
On Jun 12, 2008, at 4:08 PM, Larry Yunker wrote:



  (1) For purposes of Deployment, this program requires .Net 2.0.  The
install
program will check for the existence of .Net 2.0 on the target
machine and
will attempt to install it if it is not already installed.
Unfortunately,
.Net 2.0 won't install on any machine older than Windows98 and won't
install
on WinXP machines until Service Pack 2.0 or newer is installed.  So,
the
.Net requirement is somewhat of a pain.  The Installation program
will work
easily on machines that already have .Net or on machines that don't
have
.Net but have all of the prerequisites for installing .Net.
Hopefully that
will be the majority of installs?!?@

  

It also means the program doesn't work with no Windows computers,
which are increasingly gaining market share.



  But, in an ideal world, we'd like to avoid installing .Net, so the
question
is this: does anyone know how to compile and deploy a Visual Basic
application without requiring .Net to be installed on the target
machine?
Or if that's not possible, does anyone have any suggestions as to
other
visual languages which DO NOT USE .NET and which might be used for
future
ports of this application.

  

Java.



  (2) One of the "features" of this application is a speed test.  As
you might
imagine, sometimes speed tests will fail to complete (due to
congestion,
poor connection, etc.).  For this reason, it becomes imperative that I
create some sort of timeout mechanism so that the attempted upload or
download halts with no results if the test is "taking too long".
I'm using
the webclient.uploadfile and webclient.downloadfile methods to
accomplish
these tests.  Does anyone know whether there is a way to force this
method
to halt upon a preset timeout?  If not, does anyone have a good
example of
code to place a process in background in Visual Basic?

  

Generally speaking, webclient is not going to be ideal for speed
testing. You are going to want to operate at a lower layer. I would
suggest UDP or TCP.

-Matt




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Re: [WISPA] User check program

2008-06-13 Thread wispa
Good points Tom, particularly about the speed test.  I also like the hints
button for common trouble shooting suggestions.  Tough to write the text,
and harder to get the user to read it, but might reduce a few trouble calls.

Speaking from our perspective, we are looking for a small and simple
diagnostic tool to help residential and small business users self diagnose
the common problems, and to make it much easier for the level 1 help desk to
work over the phone.  Local Wi-Fi and other local gear are half the calls.
Some per-user customization feature in addition the global settings common
to all customers would be REALLY great.

But what is really not all that important is the speed test.  I'm not saying
a speed test is not a valid testing tool in the right situation but we
rarely see problems with a link that can't be seen with a ping test.  Of
course some customers *love* doing speed tests!  That is another reason such
tests cause more problems than they solve.  As you pointed out, designing an
accurate speed test is not trivial.  I'm happy to see Larry has moved the
speed test to a separate tab with a separate start button but I would really
like to see an option to disable and hide the entire speed test tab with a
setting in the .ini file.  As someone else pointed out earlier in this
thread, this testing tool might cause *more* trouble calls, not less, if it
doesn't work correctly, or can't be tailored correctly for the particulars
of a given network.  Maybe Larry can make a second stand alone program for
speed testing later, or the WISP can just host one of several that already
exist and let the user run it from a browser.  I would rather see Larry
focus his limited time on a slick way to push customized settings out to
each user.

About this email address field where test results are sent.  Why is this
even needed?  Results should be sent directly to a dedicated central
address.  Whoever is on duty handling tech calls can get the results as
needed.  This address can be set in the .ini file.  There is no need for the
user to send the results to his buddy or wherever.  The program is branded
and configured for the specific WISP and that network.  No reason to have
another setting for the user to mess up.  Besides, emailing the results is
fine for now but email is far from trouble free.  Rarely do network problems
prevent email from working but users break their own email clients all the
time.  Eventually it would be best if the results are written to a web
server, or sent by ftp or maybe someday sent over a unique port directly to
a specialized companion program Larry writes for a server at the NOC (rel 2
Larry ;).


Thanks for your work on this Larry.  It is looking very nice.  We are
excited to see it finished.

PC
Blaze Broadband


 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of Tom DeReggi
 Sent: Friday, June 13, 2008 8:59 PM
 To: WISPA General List
 Subject: Re: [WISPA] User check program
 
 Two comments...
 
 When we diagnose a client, we are trying to discover six things...
 
 1) Is the PC's Pri NIC active and configured for TCP IP
 2) Can they reach their home router
 3) Can they reach the first hop cell site/tower
 4) Can they reach the far side Backbone edge of network.
 5) Can they reach Internet.
 6) Is DNS resolving.
 
 So I suggest adding to the test, test to self. Pinging its 
 own PC IP, to confirm NIC Cable plugged in, or interface 
 turned up. (Could be helpful even if two interfaces on PC, 
 ether and wireless)
 
 #3 is more tricky, because each client might have a different 
 tower IP. So this would have to be a custom set IP. It would 
 be left untested, if the ini file had not been configured 
 with a valid test IP.
 I could see the installion tech adding in this IP at time of 
 install. But this is an essential test.  It tells the End 
 user, whether it likely that their outage is unique to their 
 home. If they can get to the tower, but not further, they 
 know there is likely a network wide outage. It also tells the 
 end user to reboot the outdoor equipment.
 
 Secondly, I ask us to challenge why we want this tool most. 
 a) To test performance, or b) To locate failure points.
 These are two very different purposes.  I'd suggest that this 
 tool is most useful for option b.
 
 I would have the start test button for Speed test be a 
 sdifferent start button than the one that performs all the 
 other uptime tests.  So a Speed test isn;t done everytime the 
 end user jsut wants to verify why they can't get to the Internet.
 
 I'd like to have a Disclaimer field right under the Speed 
 Test line, that was customizable by the ISP in the INI. For 
 example, I'd say... Speed test is just a basic test, to get a 
 detailed speed test, goto site at 
 www..net. (I'm not saying you can;t make a good speed 
 test, but 
 speed testing can be very complicated. I'd hate to see this 
 valuable tool get delayed, attempting to optimize

Re: [WISPA] User check program

2008-06-12 Thread Matt Liotta

On Jun 12, 2008, at 4:08 PM, Larry Yunker wrote:

 (1) For purposes of Deployment, this program requires .Net 2.0.  The  
 install
 program will check for the existence of .Net 2.0 on the target  
 machine and
 will attempt to install it if it is not already installed.   
 Unfortunately,
 .Net 2.0 won't install on any machine older than Windows98 and won't  
 install
 on WinXP machines until Service Pack 2.0 or newer is installed.  So,  
 the
 .Net requirement is somewhat of a pain.  The Installation program  
 will work
 easily on machines that already have .Net or on machines that don't  
 have
 .Net but have all of the prerequisites for installing .Net.   
 Hopefully that
 will be the majority of installs?!?@

It also means the program doesn't work with no Windows computers,  
which are increasingly gaining market share.

 But, in an ideal world, we'd like to avoid installing .Net, so the  
 question
 is this: does anyone know how to compile and deploy a Visual Basic
 application without requiring .Net to be installed on the target  
 machine?
 Or if that's not possible, does anyone have any suggestions as to  
 other
 visual languages which DO NOT USE .NET and which might be used for  
 future
 ports of this application.

Java.

 (2) One of the features of this application is a speed test.  As  
 you might
 imagine, sometimes speed tests will fail to complete (due to  
 congestion,
 poor connection, etc.).  For this reason, it becomes imperative that I
 create some sort of timeout mechanism so that the attempted upload or
 download halts with no results if the test is taking too long.   
 I'm using
 the webclient.uploadfile and webclient.downloadfile methods to  
 accomplish
 these tests.  Does anyone know whether there is a way to force this  
 method
 to halt upon a preset timeout?  If not, does anyone have a good  
 example of
 code to place a process in background in Visual Basic?

Generally speaking, webclient is not going to be ideal for speed  
testing. You are going to want to operate at a lower layer. I would  
suggest UDP or TCP.

-Matt




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Re: [WISPA] User check program

2008-06-12 Thread Matt Liotta

On Jun 12, 2008, at 4:28 PM, Larry Yunker wrote:


 But JAVA requires that a Java VM be installed on the PC.  The point  
 is to
 avoid having to install a separate Framework.  Ideally, I'd like a  
 linker
 that would just compile in those components within .NET that I rely  
 upon.

The Java VM has a far greater market penetration than .NET. Back in my  
software days Java was over 95%.

-Matt



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Re: [WISPA] User check program

2008-06-12 Thread Larry Yunker
When it comes to cross platform support, I would agree that Java wins out.
When it comes to end-user software in a Windows environment, I would have to
disagree and state that almost all recent (last 2 to 3 years) development
has turned to the .Net platform.  

Regardless, I am still seeking a 3rd option... I'm looking for a good
development platform which can generate standalone exe's for Windows.

- Larry

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Matt Liotta
Sent: Thursday, June 12, 2008 4:39 PM
To: WISPA General List
Subject: Re: [WISPA] User check program


On Jun 12, 2008, at 4:28 PM, Larry Yunker wrote:


 But JAVA requires that a Java VM be installed on the PC.  The point  
 is to
 avoid having to install a separate Framework.  Ideally, I'd like a  
 linker
 that would just compile in those components within .NET that I rely  
 upon.

The Java VM has a far greater market penetration than .NET. Back in my  
software days Java was over 95%.

-Matt




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Re: [WISPA] User check program

2008-06-12 Thread Matt Liotta

On Jun 12, 2008, at 4:47 PM, Larry Yunker wrote:

 When it comes to cross platform support, I would agree that Java  
 wins out.
 When it comes to end-user software in a Windows environment, I would  
 have to
 disagree and state that almost all recent (last 2 to 3 years)  
 development
 has turned to the .Net platform.

Doesn't matter what the development platform is; it matters whether  
the VM is installed on the desktop according to your original request.  
Even if every new piece of software is written in .NET it will still  
take time for the VM to surpass Java in terms of penetration. Apple  
doesn't support .NET, which is the elephant in the room you can't avoid.

 Regardless, I am still seeking a 3rd option... I'm looking for a good
 development platform which can generate standalone exe's for Windows.

C++ is the only option there. Everything else is going to require a  
runtime.

-Matt




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Re: [WISPA] User check program

2008-06-12 Thread WISPA
Very nice Larry.

Let us all know what we can do to help.

PC
Blaze Broadband


 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of Larry Yunker
 Sent: Thursday, June 12, 2008 4:08 PM
 To: 'WISPA General List'
 Subject: Re: [WISPA] User check program
 
 Travis has been good enough to be the Alpha tester of the 
 User check program over the past few days.  BTW, I have 
 generically named it Internet Monitor.
 
 I'm attaching two updated screenshots.  I've added a few 
 features since my last post.
 
 These features include:
 
 (1) ISP customization via a configuration file for the IP 
 addresses for each of the test target locations. 
 (2) ISP customization Threshold settings
 (3) ISP customization of Logo and contact information
 (4) Upload speed testing** Note you will need to add a php or 
 asp file to your webserver to support upload testing.
 (5) I rearranged the order of the tests to more closely 
 reflect nearest hop to furthest hop
 (6) The system now detects the user's local IP address, 
 netmask, gateway, and DNS settings.
 (7) Timeouts and ping responses of less than 1ms are now 
 properly reported.
 
 
 
 I've run into a few issues and I thought I'd see if anyone 
 has a suggestions regarding these issues:
 
 (1) For purposes of Deployment, this program requires .Net 
 2.0.  The install program will check for the existence of 
 .Net 2.0 on the target machine and will attempt to install it 
 if it is not already installed.  Unfortunately, .Net 2.0 
 won't install on any machine older than Windows98 and won't 
 install on WinXP machines until Service Pack 2.0 or newer is 
 installed.  So, the .Net requirement is somewhat of a pain.  
 The Installation program will work easily on machines that 
 already have .Net or on machines that don't have .Net but 
 have all of the prerequisites for installing .Net.  Hopefully 
 that will be the majority of installs?!?@
 
 But, in an ideal world, we'd like to avoid installing .Net, 
 so the question is this: does anyone know how to compile and 
 deploy a Visual Basic application without requiring .Net to 
 be installed on the target machine?
 Or if that's not possible, does anyone have any suggestions 
 as to other visual languages which DO NOT USE .NET and which 
 might be used for future ports of this application.
 
 (2) One of the features of this application is a speed 
 test.  As you might imagine, sometimes speed tests will fail 
 to complete (due to congestion, poor connection, etc.).  For 
 this reason, it becomes imperative that I create some sort of 
 timeout mechanism so that the attempted upload or download 
 halts with no results if the test is taking too long.  I'm 
 using the webclient.uploadfile and webclient.downloadfile 
 methods to accomplish these tests.  Does anyone know whether 
 there is a way to force this method to halt upon a preset 
 timeout?  If not, does anyone have a good example of code to 
 place a process in background in Visual Basic?  
 
 Thanks,
 Larry
 
 
 
 




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Re: [WISPA] User check program

2008-06-12 Thread Nigel Bruin
On 13 Jun 2008, at 04:28, Larry Yunker wrote:
 It also means the program doesn't work with no Windows computers,
 which are increasingly gaining market share.

 True... I don't have a Mac, so I can't building for that market.
 While I could and probably will build something for Linux  
 eventually, it
 seems irrelevant.  If your client has Linux, they probably know  
 enough about
 routing so that this software is unnecessary.

I've been watching this thread as the concept of a local Internet
diagnostic is a compact form of a more generalised network monitor
that I've been mulling over as a MacOS project.

Judging by the response, there is at least some need for an ISP client
tool with a simple, clear operation giving a Go/NoGo result in layman's
terms.

What interests me a bit more would be linking to a web service backend
for ISP config and to aggregate client reports into an ISP admin  
interface,
but that could come later.

 Or if that's not possible, does anyone have any suggestions as to
 other
 visual languages which DO NOT USE .NET and which might be used for
 future
 ports of this application.

 Java.

 But JAVA requires that a Java VM be installed on the PC.  The point  
 is to
 avoid having to install a separate Framework.  Ideally, I'd like a  
 linker
 that would just compile in those components within .NET that I rely  
 upon.

TBH, I think each platform needs a native app. I use Macs and the
few Java, cross-platform applications I use (in lieu of a native Mac
program, e.g. Mindmapping, MIB browser, mySQL browser, etc) are all
poor in terms of look'n'feel, performance and native Mac interface
gestures.

Plus, the whole point of the diagnostic tool would be to provide the
very best problem-solving advice on each platform so TCP/IP config,
firewall settings, perhaps even uPnP would not be generic.

The packaging of the application has to meet Mac user's expectations:
single file (app bundle) with a nice icon, downloaded in a .dmg file
that is dragged to the Applications folder. No installers; admin
privileges not required.

IMHO, you need a native Mac app, but I'd like to hear your reactions.

-- 
Nigel Bruin. 



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Re: [WISPA] User check program

2008-06-12 Thread Japhy Bartlett
Python is an excellent cross-platform language.  Py2exe can generate
.exe files from the scripts.

So, you could pretty easily compile in your .ini files for each ISP.
And Python is awful nice to write in.

- Japhy

On Thu, Jun 12, 2008 at 4:47 PM, Larry Yunker
[EMAIL PROTECTED] wrote:
 When it comes to cross platform support, I would agree that Java wins out.
 When it comes to end-user software in a Windows environment, I would have to
 disagree and state that almost all recent (last 2 to 3 years) development
 has turned to the .Net platform.

 Regardless, I am still seeking a 3rd option... I'm looking for a good
 development platform which can generate standalone exe's for Windows.

 - Larry

 -Original Message-
 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
 Behalf Of Matt Liotta
 Sent: Thursday, June 12, 2008 4:39 PM
 To: WISPA General List
 Subject: Re: [WISPA] User check program


 On Jun 12, 2008, at 4:28 PM, Larry Yunker wrote:


 But JAVA requires that a Java VM be installed on the PC.  The point
 is to
 avoid having to install a separate Framework.  Ideally, I'd like a
 linker
 that would just compile in those components within .NET that I rely
 upon.

 The Java VM has a far greater market penetration than .NET. Back in my
 software days Java was over 95%.

 -Matt


 
 
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Re: [WISPA] User check program

2008-06-10 Thread Mike Hammett
I had thought of that, but pulling a file from a web server wouldn't work if 
the connection didn't work.


--
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com


  - Original Message - 
  From: Jason 
  To: WISPA General List 
  Sent: Monday, June 09, 2008 12:50 PM
  Subject: Re: [WISPA] User check program


  Could the settings be stored in a file on a web server, and an ini file (or 
compiled in file) just point to the file on the web server?  That way, if your 
network changes and you want to re-point everyone to different ip's, you just 
change the one file on your web server, not hundreds of ini files across your 
service area.  The logo on the program could just be a pic on the web server 
too.  So, even your company logo could be changed en mass.

  ~Feature Idea~
  Also, something I wanted to work on some day was an icon for the notification 
bar (in vb.net this is easy).  The icon could use different colors and the tool 
tip (or ~GASP~ a pop up!)  to let people know of any service announcements or 
outages, etc.  This notification could be another file on a web server that it 
checks every 10 minutes or so.  That way, if something goes down, you don't get 
2000 phone calls in a row telling you so (as long as the customer can still 
reach the web server...)

  Jason

  David E. Smith wrote: 
David, there are too many variables, I think, to have a compiled program
with the settings buried into it.  We will want a way to modular-ize it.
Or
it could be done both ways, with the option to set it to compiled or
INI.  The compiled version WOULD make for an easier download and use,
yes.

Either all the variables go into an .ini file, or they all go into one
file in the source code. You could even split the difference, and have
default settings compiled in, that are overridden by the presence of a
valid .ini.

David Smith
MVN.net






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Re: [WISPA] User check program

2008-06-10 Thread Mike Hammett
I don't see any clients go without data traffic of some kind over the course 
of a single minute, much less 10.


--
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com


- Original Message - 
From: Larry Yunker [EMAIL PROTECTED]
To: 'WISPA General List' wireless@wispa.org
Sent: Monday, June 09, 2008 1:09 PM
Subject: Re: [WISPA] User check program


I suppose that it would be possible to derive settings from a web server,
 but I was imagining that if your customer was using this tool, they would 
 be
 experiencing a connectivity issue.  If they can't connect to the internet,
 there is a fairly good chance that they can't reach your web server 
 either.
 Thus, the need to keep at least the default settings in a local file of 
 some
 sort.



 It sounds like at least some of you would like to see this tool be more
 versatile and be more of a general monitoring tool that can run in
 background all of the time.  If it runs in background and constantly tests
 the network, I am concerned with the impact that such testing would have 
 on
 wireless network performance.  For instance, in a Waverider network the
 dynamic polling determines the percentage of time to allocate to each 
 radio
 based on the frequency with which that client talks to the network.  If
 every radio on the network is sending ping requests every so many minutes,
 the AP cannot ignore ANY of the radios and thus the dynamic polling
 mechanism fails to work properly.   Is there any sort of workaround to 
 this?
 Are radios able to ignore small packets when formulating dynamic polling
 allocation?



 - Larry



  _

 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
 Behalf Of Jason
 Sent: Monday, June 09, 2008 1:51 PM
 To: WISPA General List
 Subject: Re: [WISPA] User check program



 Could the settings be stored in a file on a web server, and an ini file 
 (or
 compiled in file) just point to the file on the web server?  That way, if
 your network changes and you want to re-point everyone to different 
 ip's,
 you just change the one file on your web server, not hundreds of ini files
 across your service area.  The logo on the program could just be a pic on
 the web server too.  So, even your company logo could be changed en mass.

 ~Feature Idea~
 Also, something I wanted to work on some day was an icon for the
 notification bar (in vb.net this is easy).  The icon could use different
 colors and the tool tip (or ~GASP~ a pop up!)  to let people know of any
 service announcements or outages, etc.  This notification could be another
 file on a web server that it checks every 10 minutes or so.  That way, if
 something goes down, you don't get 2000 phone calls in a row telling you 
 so
 (as long as the customer can still reach the web server...)

 Jason

 David E. Smith wrote:

 David, there are too many variables, I think, to have a compiled program
 with the settings buried into it.  We will want a way to modular-ize it.
 Or
 it could be done both ways, with the option to set it to compiled or
 INI.  The compiled version WOULD make for an easier download and use,
 yes.



 Either all the variables go into an .ini file, or they all go into one
 file in the source code. You could even split the difference, and have
 default settings compiled in, that are overridden by the presence of a
 valid .ini.

 David Smith
 MVN.net





 
 
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Re: [WISPA] User check program

2008-06-09 Thread Larry Yunker
BTW, someone is bound to ask why the system shows 0ms in the first test
that happens to be what VB.Net reports when a ping times-out (right now I
have it configured to treat timeouts as 999ms for purposes of averaging).
I considered changing the display to show 999 or timeout, but then I
thought about how the clients might get upset if they see that sort of
test result, so I just left it as displaying 0ms.  It's fairly easy change
if anyone thinks it should be changed.

- Larry

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Larry Yunker
Sent: Monday, June 09, 2008 4:25 AM
To: 'WISPA General List'
Subject: Re: [WISPA] User check program

How's this one look?  I thought I'd put something together to be used as a
user check program.

It's fully functional now, but I need to build an ini file reader to hold
each ISP's individualized settings I'll probably knock that out on Tuesday.
then I'll try to publish it.  If anyone sees something they would like
changed/added, let me know. 

 



 

Regards,

Larry Yunker

Network Consultant

[EMAIL PROTECTED]

 

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Travis Johnson
Sent: Saturday, June 07, 2008 6:54 PM
To: WISPA General List; [EMAIL PROTECTED]
Subject: [WISPA] User check program

 

Hi,

 

I was wondering if anyone has written or seen a program that would do 

some basic connectivity checking for customers? I had the thought 

today that it would be really cool to have a simple program people could 

download on their PC and then run that would do things like:

 

(1) Ping to our backbone router via IP address (showing latency results 

as well)

(2) Ping our main DNS servers via IP address

(3) Ping a domain name

(4) Ping our main email server

(5) Ping the customers default gateway

(6) Show their configured IP address (both on the machine and on the 

Internet)

(7) Speed test to our backbone (maybe just FTP a file from a local 

server and compute the time vs. file size?)

(8) One additional button that would send all the results via email to 

whatever email address they put in.

 

It would need to be a nice, pretty interface with a single button that 

says Start. Then the results could show a Green Light for each item 

that was OK or a Red Light if there is a problem. It would also be nice 

to have your company Logo and phone number on the interface.

 

Is anyone up for this task? I would be willing to pay to have something 

written, unless there is already something close out there?

 

Travis

Microserv

 

 




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Re: [WISPA] User check program

2008-06-09 Thread Steve Barnes
This would be great to add to our arsenal for our clients. I have some batch
files setup and remote support but this would be a great addition.

Steve Barnes
Executive Manager
PCS-WIN
RCWiFi Wireless Internet Service
(765)584-2288

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Larry Yunker
Sent: Monday, June 09, 2008 4:25 AM
To: 'WISPA General List'
Subject: Re: [WISPA] User check program

How's this one look?  I thought I'd put something together to be used as a
user check program.

It's fully functional now, but I need to build an ini file reader to hold
each ISP's individualized settings I'll probably knock that out on Tuesday.
then I'll try to publish it.  If anyone sees something they would like
changed/added, let me know. 

 



 

Regards,

Larry Yunker

Network Consultant

[EMAIL PROTECTED]

 

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Travis Johnson
Sent: Saturday, June 07, 2008 6:54 PM
To: WISPA General List; [EMAIL PROTECTED]
Subject: [WISPA] User check program

 

Hi,

 

I was wondering if anyone has written or seen a program that would do 

some basic connectivity checking for customers? I had the thought 

today that it would be really cool to have a simple program people could 

download on their PC and then run that would do things like:

 

(1) Ping to our backbone router via IP address (showing latency results 

as well)

(2) Ping our main DNS servers via IP address

(3) Ping a domain name

(4) Ping our main email server

(5) Ping the customers default gateway

(6) Show their configured IP address (both on the machine and on the 

Internet)

(7) Speed test to our backbone (maybe just FTP a file from a local 

server and compute the time vs. file size?)

(8) One additional button that would send all the results via email to 

whatever email address they put in.

 

It would need to be a nice, pretty interface with a single button that 

says Start. Then the results could show a Green Light for each item 

that was OK or a Red Light if there is a problem. It would also be nice 

to have your company Logo and phone number on the interface.

 

Is anyone up for this task? I would be willing to pay to have something 

written, unless there is already something close out there?

 

Travis

Microserv

 

 




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Re: [WISPA] User check program

2008-06-09 Thread Travis Johnson




This is perfect and exactly what I was looking for... :)

Here are a couple changes I would suggest:

(1) under the "My Internet Settings" have it show IP address, Subnet
mask and default gateway. Then move the DNS to the other side under
with "Mail Server" being the last on the list.

(2) Internet Connectivity Test needs to show what it's pinging (I
assume it would be a domain name like www.google.com).

(3) Network speed test needs to do a download AND upload test (using
FTP maybe?). Should be able to have a username/password and the server
name to accomplish downloading and uploading files on a server.

This is very cool. Nice work!

Travis


Larry Yunker wrote:

  How's this one look?  I thought I'd put something together to be used as a
"user check" program.

It's fully functional now, but I need to build an ini file reader to hold
each ISP's individualized settings I'll probably knock that out on Tuesday.
then I'll try to publish it.  If anyone sees something they would like
changed/added, let me know. 

 



 

Regards,

Larry Yunker

Network Consultant

[EMAIL PROTECTED]

 

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On
Behalf Of Travis Johnson
Sent: Saturday, June 07, 2008 6:54 PM
To: WISPA General List; [EMAIL PROTECTED]
Subject: [WISPA] User check program

 

Hi,

 

I was wondering if anyone has written or seen a program that would do 

some basic "connectivity" checking for customers? I had the thought 

today that it would be really cool to have a simple program people could 

download on their PC and then run that would do things like:

 

(1) Ping to our backbone router via IP address (showing latency results 

as well)

(2) Ping our main DNS servers via IP address

(3) Ping a domain name

(4) Ping our main email server

(5) Ping the customers default gateway

(6) Show their configured IP address (both on the machine and on the 

Internet)

(7) Speed test to our backbone (maybe just FTP a file from a local 

server and compute the time vs. file size?)

(8) One additional button that would send all the results via email to 

whatever email address they put in.

 

It would need to be a nice, pretty interface with a single button that 

says "Start". Then the results could show a Green Light for each item 

that was OK or a Red Light if there is a problem. It would also be nice 

to have your company Logo and phone number on the interface.

 

Is anyone up for this task? I would be willing to pay to have something 

written, unless there is already something close out there?

 

Travis

Microserv

 

 




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Re: [WISPA] User check program

2008-06-09 Thread Mark Nash
That IS very cool...

What we generally would like to VISUALLY show is WHERE the ping failure is 
occurring.  Typically, it's the customer's router.  Can you do a traceroute?  
Or allow for us to put in:

1. Customer's router (which may or may not be present)
2. Customer's gateway (in most cases for us it would be our CPE, but some CPEs 
can ONLY do bridge mode, in which case it would be our distro router)
3. Our distro router (router at the tower...may be optional for some 
bridged-only ISPs)
4. Our border router
5. Some external IPs or DNS names.

Also perhaps an upload test...

Thanks again...  Your interface looks very user-friendly.

Mark Nash
UnwiredWest
78 Centennial Loop, Suite E
Eugene, OR 97401
http://www.unwiredwest.com
541-998-
541-998-5599 fax

  - Original Message - 
  From: Travis Johnson 
  To: WISPA General List 
  Sent: Monday, June 09, 2008 6:23 AM
  Subject: Re: [WISPA] User check program


  This is perfect and exactly what I was looking for... :)

  Here are a couple changes I would suggest:

  (1) under the My Internet Settings have it show IP address, Subnet mask and 
default gateway. Then move the DNS to the other side under with Mail Server 
being the last on the list.

  (2) Internet Connectivity Test needs to show what it's pinging (I assume it 
would be a domain name like www.google.com).

  (3) Network speed test needs to do a download AND upload test (using FTP 
maybe?). Should be able to have a username/password and the server name to 
accomplish downloading and uploading files on a server.

  This is very cool. Nice work!

  Travis


  Larry Yunker wrote: 
How's this one look?  I thought I'd put something together to be used as a
user check program.

It's fully functional now, but I need to build an ini file reader to hold
each ISP's individualized settings I'll probably knock that out on Tuesday.
then I'll try to publish it.  If anyone sees something they would like
changed/added, let me know. 

 



 

Regards,

Larry Yunker

Network Consultant

[EMAIL PROTECTED]

 

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Travis Johnson
Sent: Saturday, June 07, 2008 6:54 PM
To: WISPA General List; [EMAIL PROTECTED]
Subject: [WISPA] User check program

 

Hi,

 

I was wondering if anyone has written or seen a program that would do 

some basic connectivity checking for customers? I had the thought 

today that it would be really cool to have a simple program people could 

download on their PC and then run that would do things like:

 

(1) Ping to our backbone router via IP address (showing latency results 

as well)

(2) Ping our main DNS servers via IP address

(3) Ping a domain name

(4) Ping our main email server

(5) Ping the customers default gateway

(6) Show their configured IP address (both on the machine and on the 

Internet)

(7) Speed test to our backbone (maybe just FTP a file from a local 

server and compute the time vs. file size?)

(8) One additional button that would send all the results via email to 

whatever email address they put in.

 

It would need to be a nice, pretty interface with a single button that 

says Start. Then the results could show a Green Light for each item 

that was OK or a Red Light if there is a problem. It would also be nice 

to have your company Logo and phone number on the interface.

 

Is anyone up for this task? I would be willing to pay to have something 

written, unless there is already something close out there?

 

Travis

Microserv

 

 




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Re: [WISPA] User check program

2008-06-09 Thread Blair Davis
That looks quite useful

We could use it as well.

Larry Yunker wrote:
 How's this one look?  I thought I'd put something together to be used as a
 user check program.

 It's fully functional now, but I need to build an ini file reader to hold
 each ISP's individualized settings I'll probably knock that out on Tuesday.
 then I'll try to publish it.  If anyone sees something they would like
 changed/added, let me know. 

  



  

 Regards,

 Larry Yunker

 Network Consultant

 [EMAIL PROTECTED]

  

 -Original Message-
 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
 Behalf Of Travis Johnson
 Sent: Saturday, June 07, 2008 6:54 PM
 To: WISPA General List; [EMAIL PROTECTED]
 Subject: [WISPA] User check program

  

 Hi,

  

 I was wondering if anyone has written or seen a program that would do 

 some basic connectivity checking for customers? I had the thought 

 today that it would be really cool to have a simple program people could 

 download on their PC and then run that would do things like:

  

 (1) Ping to our backbone router via IP address (showing latency results 

 as well)

 (2) Ping our main DNS servers via IP address

 (3) Ping a domain name

 (4) Ping our main email server

 (5) Ping the customers default gateway

 (6) Show their configured IP address (both on the machine and on the 

 Internet)

 (7) Speed test to our backbone (maybe just FTP a file from a local 

 server and compute the time vs. file size?)

 (8) One additional button that would send all the results via email to 

 whatever email address they put in.

  

 It would need to be a nice, pretty interface with a single button that 

 says Start. Then the results could show a Green Light for each item 

 that was OK or a Red Light if there is a problem. It would also be nice 

 to have your company Logo and phone number on the interface.

  

 Is anyone up for this task? I would be willing to pay to have something 

 written, unless there is already something close out there?

  

 Travis

 Microserv

  

  

 
 

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Re: [WISPA] User check program

2008-06-09 Thread Martha Huizenga
Looks good to me as well. I need to check if this is something we could 
use since I am not the technical person, but I think it would be useful.

Martha

Blair Davis wrote:
 That looks quite useful

 We could use it as well.

 Larry Yunker wrote:
   
 How's this one look?  I thought I'd put something together to be used as a
 user check program.

 It's fully functional now, but I need to build an ini file reader to hold
 each ISP's individualized settings I'll probably knock that out on Tuesday.
 then I'll try to publish it.  If anyone sees something they would like
 changed/added, let me know. 

  



  

 Regards,

 Larry Yunker

 Network Consultant

 [EMAIL PROTECTED]

  

 -Original Message-
 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
 Behalf Of Travis Johnson
 Sent: Saturday, June 07, 2008 6:54 PM
 To: WISPA General List; [EMAIL PROTECTED]
 Subject: [WISPA] User check program

  

 Hi,

  

 I was wondering if anyone has written or seen a program that would do 

 some basic connectivity checking for customers? I had the thought 

 today that it would be really cool to have a simple program people could 

 download on their PC and then run that would do things like:

  

 (1) Ping to our backbone router via IP address (showing latency results 

 as well)

 (2) Ping our main DNS servers via IP address

 (3) Ping a domain name

 (4) Ping our main email server

 (5) Ping the customers default gateway

 (6) Show their configured IP address (both on the machine and on the 

 Internet)

 (7) Speed test to our backbone (maybe just FTP a file from a local 

 server and compute the time vs. file size?)

 (8) One additional button that would send all the results via email to 

 whatever email address they put in.

  

 It would need to be a nice, pretty interface with a single button that 

 says Start. Then the results could show a Green Light for each item 

 that was OK or a Red Light if there is a problem. It would also be nice 

 to have your company Logo and phone number on the interface.

  

 Is anyone up for this task? I would be willing to pay to have something 

 written, unless there is already something close out there?

  

 Travis

 Microserv

  

  

 
 

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Re: [WISPA] User check program

2008-06-09 Thread David E. Smith

 Looks good to me as well. I need to check if this is something we could 
 use since I am not the technical person, but I think it would be useful.

There is much potential in this software. :)

I'd suggest that, instead of making the ISP's settings part of a 
separate .ini file, that you just compile them in (and give us the 
source code so we can rebuild the software with our settings). That way, 
the whole program will be all in one file, and we can just put click 
here to download a testing tool on our Web site, instead of having to 
put up a .zip file (containing both the .exe and .ini) and trying to 
walk customers through unzipping or installing something.

David Smith
MVN.net



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Re: [WISPA] User check program

2008-06-09 Thread Larry Yunker
I'm forwarding to the list, a response that Mr. Conlin sent to me directly.
He was experiencing some difficulty posting to the list, but I think that
his comments are worth sharing with everyone.  They are comprehensive and
useful.

My comments are embedded inline -
-Original Message-
From: Paul Conlin [mailto:[EMAIL PROTECTED] 
Sent: Monday, June 09, 2008 8:12 AM
To: [EMAIL PROTECTED]
Subject: RE: [WISPA] User check program

1) To be an effective diagnostic tool I think it needs to report the bad
news with the good so a timeout should show timeout.  999ms for the
averaging is good.  To try an avoid bad news you could retry all 3 pings if
one of the ping results timeout.  Maybe just one retry to get 3 valid
results then show timeout in red text for those that didn't get a
response.  Only show a red ball if all 3 timeout.  Yellow for 1 or 2
responses beyond the time threshold.

- fair enough.  I just remember how some users would tend to get upset if
even a single failure was reported.

2) Include in the INI file the ping time threshold for green/yellow on a per
item test.  That way pings to a critical internal address such as DNS could
go yellow at a lower time than say an email server which is hosted by a
third party on the Internet. Something like 4. Connectivity to DNS Server
#2, 10.10.1.15, 25 and 6. Connectivity to Email Server, 123.123.123.123,
50, where in these examples the 25 and 50 was the example threshold beyond
which the result is a yellow ball.  Red ball for a timeout.

- The program is designed with threshold settings that can be custom set by
the ISP.  I can add an additional column to display the IP address of the
server being tested in each step that would be useful.

3) Continue the green/yellow/red results indicator theme to the My Internet
Settings items also.  But I guess there would be no case for a yellow ball;
only green or red.  An IP Address 169.254.x.x, for example, should show a
RED ball as that is a common failure.  Include in the INI file a range of
permittable addresses.  It could be in the form of address and mask such
as 192.168.0.0, 255.255.0.0 or 10.10.10.0, 255.255.255.0 so you could
perform a logical 'AND' with the mask value before your comparison to
determine if the result should be GREEN or RED.  Additionally, 169.254.x.x
is such a common failure for IP Address that maybe such an address should
show the result No Address in red text with a red ball instead of the
bogus IP address.  Same red No Address result if DNS, or Gateway is
0.0.0.0 / blank in the user's IP stack settings.

- Had not considered this, but then again, I don't have the system deriving
local IP address information yet.  Right now, it only derives the customer's
Internet IP address.  I'll see what I can do about pulling local IP
settings and manipulating them, but that may be a round-two upgrade.

4) The Connectivity to Default Gateway test should be first as that hop is
closer and makes it more obvious why subsequent tests would fail if the
gateway ping fails.

- I suppose that the connectivity tests could be set to perform in a dynamic
order of the ISP's choosing.  Probably also a round-two upgrade.

5) Allow the INI file to include the IP address to ping and the text of the
test name to be changed easily.  4. Internet Connectivity Test,
64.233.169.103, 45, 80 could be changed to 4. Google Connectivity Test,
216.239.51.99, 50, 90 or something else if Google decides to stop
responding to pings or their servers slow down someday.

- The INI will definitely include the ability for the ISP to set the IP
addresses to be tested for each and every test-location.  I don't want every
ISP in the country testing against MY settings ;-)

6) Add a DNS test that actually resolves an address from the DNS server
application in addition to the ping test which only confirms connectivity
with the DNS server computer.

- I'll look into how to perform this test.  It's a good idea.

7) How does the Network Speed Test work?  Is there a specific file on the
speed test server that the program downloads via http get?  That would make
it easy to change the length of the test.  What about upload speed?  I'm not
sure users really care much about upload but I guess it could be added.

- The speed test is an http download (get) of a file from a web server.
Obviously, each ISP will want to place the test file on their web server so
that no single ISP in the US is getting thousands of download test requests
every day.  I didn't build an upload... I could use some suggestions on
this.  I'm struggling with how to handle usernames and passwords (both for
FTP and EMAIL authentication).  I don't want to hard code the accounts into
the compiled software and I ideally don't want to expose the account
information in a clear text INI file.  Ideas?

8) Text from the INI file for a default email address field for the customer
send test results to.  For example [EMAIL PROTECTED] already
filled in the box.

- This was one that I

Re: [WISPA] User check program

2008-06-09 Thread Randy Cosby
Looks good.  Just one question: where are you pulling the mail server ip 
address from?  In our case, we can't assume our users are on the same 
software (outlook/windows mail).  Some have thunderbird, others (gag) 
Incredimail

Randy


Larry Yunker wrote:
 How's this one look?  I thought I'd put something together to be used as a
 user check program.

 It's fully functional now, but I need to build an ini file reader to hold
 each ISP's individualized settings I'll probably knock that out on Tuesday.
 then I'll try to publish it.  If anyone sees something they would like
 changed/added, let me know. 

  



  

 Regards,

 Larry Yunker

 Network Consultant

 [EMAIL PROTECTED]

  

 -Original Message-
 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
 Behalf Of Travis Johnson
 Sent: Saturday, June 07, 2008 6:54 PM
 To: WISPA General List; [EMAIL PROTECTED]
 Subject: [WISPA] User check program

  

 Hi,

  

 I was wondering if anyone has written or seen a program that would do 

 some basic connectivity checking for customers? I had the thought 

 today that it would be really cool to have a simple program people could 

 download on their PC and then run that would do things like:

  

 (1) Ping to our backbone router via IP address (showing latency results 

 as well)

 (2) Ping our main DNS servers via IP address

 (3) Ping a domain name

 (4) Ping our main email server

 (5) Ping the customers default gateway

 (6) Show their configured IP address (both on the machine and on the 

 Internet)

 (7) Speed test to our backbone (maybe just FTP a file from a local 

 server and compute the time vs. file size?)

 (8) One additional button that would send all the results via email to 

 whatever email address they put in.

  

 It would need to be a nice, pretty interface with a single button that 

 says Start. Then the results could show a Green Light for each item 

 that was OK or a Red Light if there is a problem. It would also be nice 

 to have your company Logo and phone number on the interface.

  

 Is anyone up for this task? I would be willing to pay to have something 

 written, unless there is already something close out there?

  

 Travis

 Microserv

  

  

 
 

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Re: [WISPA] User check program

2008-06-09 Thread David E. Smith
Larry Yunker wrote:

 3) Continue the green/yellow/red results indicator theme to the My Internet
 Settings items also.  But I guess there would be no case for a yellow ball;
 only green or red.  An IP Address 169.254.x.x, for example, should show a
 RED ball as that is a common failure.

Not necessarily. I just discovered that, by default, Motorola Canopy 
clients, when running as NAT, default to 169.254.1.x. This may not be a 
wise choice, but it's one you may run into.

Also, some WISPs actually use RFC1918 space for their whole network, 
essentially NATting everyone. In that case, the fact that your publicly 
visible IP address (as seen by a Web server in the ISP's NOC) is a 
private address isn't automatically bad or wrong.

This will probably have to be a compile-time option (or set up in the 
.ini), where certain blocks of IP space are good or bad.


 I didn't build an upload... I could use some suggestions on
 this.  I'm struggling with how to handle usernames and passwords (both for
 FTP and EMAIL authentication).  I don't want to hard code the accounts into
 the compiled software and I ideally don't want to expose the account
 information in a clear text INI file.

Just do HTTP POST and upload a file (or a bunch of randomly-generated 
data) to a Web server somewhere. You can time the upload on the client 
side (since you know exactly how much data you're sending), and the Web 
server could easily be configured simply to discard the uploaded data. 
This might be a bit less precise than, say, timing an FTP upload, but 
it's more portable and easier to configure server-side. A page that 
simply takes uploaded data and discards it would probably take about ten 
minutes to write in most any server-side scripting language.


 13) Add a check box option for the customer to have the user check program
 automatically start when they start their computer.
 
 - Hmmm I hate start-up programs but I'll leave this one open to
 consensus as well.  Would this be useful?

I'd prefer this to be a simple troubleshooting tool, not something that 
runs all the time. I can already see the phone calls from customers. My 
ball turned yellow three times yesterday for eight minutes! I want a 
credit on my account!

David Smith
MVN.net



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Re: [WISPA] User check program

2008-06-09 Thread Mark Nash
David, there are too many variables, I think, to have a compiled program
with the settings buried into it.  We will want a way to modular-ize it.  Or
it could be done both ways, with the option to set it to compiled or
INI.  The compiled version WOULD make for an easier download and use, yes.

Mark Nash
UnwiredWest
78 Centennial Loop
Suite E
Eugene, OR 97401
541-998-
541-998-5599 fax
http://www.unwiredwest.com
- Original Message - 
From: David E. Smith [EMAIL PROTECTED]
To: WISPA General List wireless@wispa.org
Sent: Monday, June 09, 2008 7:38 AM
Subject: Re: [WISPA] User check program



  Looks good to me as well. I need to check if this is something we could
  use since I am not the technical person, but I think it would be useful.

 There is much potential in this software. :)

 I'd suggest that, instead of making the ISP's settings part of a
 separate .ini file, that you just compile them in (and give us the
 source code so we can rebuild the software with our settings). That way,
 the whole program will be all in one file, and we can just put click
 here to download a testing tool on our Web site, instead of having to
 put up a .zip file (containing both the .exe and .ini) and trying to
 walk customers through unzipping or installing something.

 David Smith
 MVN.net


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Re: [WISPA] User check program

2008-06-09 Thread Larry Yunker
Right now the app is configured to pull the email server address to be
tested from the ISP's INI file.  I'm not testing to make sure that the mail
software settings are configured correctly. I'm just pinging through to a
predefined server address.  In fact, I'm not even checking to see if the
customer can connect to a POP3, IMAP, or SMTP port.  Of course, checking
email client settings wouldn't be a bad idea for a future release but I'd
need some suggestions as to how to identify such settings given the diverse
set of client applications.  Ideas?

- Larry

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Randy Cosby
Sent: Monday, June 09, 2008 11:40 AM
To: WISPA General List
Subject: Re: [WISPA] User check program

Looks good.  Just one question: where are you pulling the mail server ip 
address from?  In our case, we can't assume our users are on the same 
software (outlook/windows mail).  Some have thunderbird, others (gag) 
Incredimail

Randy


Larry Yunker wrote:
 How's this one look?  I thought I'd put something together to be used as a
 user check program.

 It's fully functional now, but I need to build an ini file reader to hold
 each ISP's individualized settings I'll probably knock that out on
Tuesday.
 then I'll try to publish it.  If anyone sees something they would like
 changed/added, let me know. 

  



  

 Regards,

 Larry Yunker

 Network Consultant

 [EMAIL PROTECTED]

  

 -Original Message-
 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
 Behalf Of Travis Johnson
 Sent: Saturday, June 07, 2008 6:54 PM
 To: WISPA General List; [EMAIL PROTECTED]
 Subject: [WISPA] User check program

  

 Hi,

  

 I was wondering if anyone has written or seen a program that would do 

 some basic connectivity checking for customers? I had the thought 

 today that it would be really cool to have a simple program people could 

 download on their PC and then run that would do things like:

  

 (1) Ping to our backbone router via IP address (showing latency results 

 as well)

 (2) Ping our main DNS servers via IP address

 (3) Ping a domain name

 (4) Ping our main email server

 (5) Ping the customers default gateway

 (6) Show their configured IP address (both on the machine and on the 

 Internet)

 (7) Speed test to our backbone (maybe just FTP a file from a local 

 server and compute the time vs. file size?)

 (8) One additional button that would send all the results via email to 

 whatever email address they put in.

  

 It would need to be a nice, pretty interface with a single button that 

 says Start. Then the results could show a Green Light for each item 

 that was OK or a Red Light if there is a problem. It would also be nice 

 to have your company Logo and phone number on the interface.

  

 Is anyone up for this task? I would be willing to pay to have something 

 written, unless there is already something close out there?

  

 Travis

 Microserv

  

  



 

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 http://signup.wispa.org/



 

  

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InfoWest, Inc

office: 435-773-6071






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Re: [WISPA] User check program

2008-06-09 Thread Randy Cosby
For now, could we have the option to just leave that out? 

Larry Yunker wrote:
 Right now the app is configured to pull the email server address to be
 tested from the ISP's INI file.  I'm not testing to make sure that the mail
 software settings are configured correctly. I'm just pinging through to a
 predefined server address.  In fact, I'm not even checking to see if the
 customer can connect to a POP3, IMAP, or SMTP port.  Of course, checking
 email client settings wouldn't be a bad idea for a future release but I'd
 need some suggestions as to how to identify such settings given the diverse
 set of client applications.  Ideas?

 - Larry

 -Original Message-
 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
 Behalf Of Randy Cosby
 Sent: Monday, June 09, 2008 11:40 AM
 To: WISPA General List
 Subject: Re: [WISPA] User check program

 Looks good.  Just one question: where are you pulling the mail server ip 
 address from?  In our case, we can't assume our users are on the same 
 software (outlook/windows mail).  Some have thunderbird, others (gag) 
 Incredimail

 Randy


 Larry Yunker wrote:
   
 How's this one look?  I thought I'd put something together to be used as a
 user check program.

 It's fully functional now, but I need to build an ini file reader to hold
 each ISP's individualized settings I'll probably knock that out on
 
 Tuesday.
   
 then I'll try to publish it.  If anyone sees something they would like
 changed/added, let me know. 

  



  

 Regards,

 Larry Yunker

 Network Consultant

 [EMAIL PROTECTED]

  

 -Original Message-
 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
 Behalf Of Travis Johnson
 Sent: Saturday, June 07, 2008 6:54 PM
 To: WISPA General List; [EMAIL PROTECTED]
 Subject: [WISPA] User check program

  

 Hi,

  

 I was wondering if anyone has written or seen a program that would do 

 some basic connectivity checking for customers? I had the thought 

 today that it would be really cool to have a simple program people could 

 download on their PC and then run that would do things like:

  

 (1) Ping to our backbone router via IP address (showing latency results 

 as well)

 (2) Ping our main DNS servers via IP address

 (3) Ping a domain name

 (4) Ping our main email server

 (5) Ping the customers default gateway

 (6) Show their configured IP address (both on the machine and on the 

 Internet)

 (7) Speed test to our backbone (maybe just FTP a file from a local 

 server and compute the time vs. file size?)

 (8) One additional button that would send all the results via email to 

 whatever email address they put in.

  

 It would need to be a nice, pretty interface with a single button that 

 says Start. Then the results could show a Green Light for each item 

 that was OK or a Red Light if there is a problem. It would also be nice 

 to have your company Logo and phone number on the interface.

  

 Is anyone up for this task? I would be willing to pay to have something 

 written, unless there is already something close out there?

  

 Travis

 Microserv

  

  


 
 
   
 

 WISPA Wants You! Join today!

 http://signup.wispa.org/


 
 
   
 

  

 WISPA Wireless List: wireless@wispa.org

  

 Subscribe/Unsubscribe:

 http://lists.wispa.org/mailman/listinfo/wireless

  

 Archives: http://lists.wispa.org/pipermail/wireless/


   
 




 
 
 
   
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-- 
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Vice President
InfoWest, Inc

office: 435-773-6071





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Re: [WISPA] User check program

2008-06-09 Thread David E. Smith
 David, there are too many variables, I think, to have a compiled program
 with the settings buried into it.  We will want a way to modular-ize it.
 Or
 it could be done both ways, with the option to set it to compiled or
 INI.  The compiled version WOULD make for an easier download and use,
 yes.

Either all the variables go into an .ini file, or they all go into one
file in the source code. You could even split the difference, and have
default settings compiled in, that are overridden by the presence of a
valid .ini.

David Smith
MVN.net






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Re: [WISPA] User check program

2008-06-09 Thread Randy Cosby
By the way Larry,

Thanks!

Randy


Larry Yunker wrote:
 Right now the app is configured to pull the email server address to be
 tested from the ISP's INI file.  I'm not testing to make sure that the mail
 software settings are configured correctly. I'm just pinging through to a
 predefined server address.  In fact, I'm not even checking to see if the
 customer can connect to a POP3, IMAP, or SMTP port.  Of course, checking
 email client settings wouldn't be a bad idea for a future release but I'd
 need some suggestions as to how to identify such settings given the diverse
 set of client applications.  Ideas?

 - Larry

 -Original Message-
 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
 Behalf Of Randy Cosby
 Sent: Monday, June 09, 2008 11:40 AM
 To: WISPA General List
 Subject: Re: [WISPA] User check program

 Looks good.  Just one question: where are you pulling the mail server ip 
 address from?  In our case, we can't assume our users are on the same 
 software (outlook/windows mail).  Some have thunderbird, others (gag) 
 Incredimail

 Randy


 Larry Yunker wrote:
   
 How's this one look?  I thought I'd put something together to be used as a
 user check program.

 It's fully functional now, but I need to build an ini file reader to hold
 each ISP's individualized settings I'll probably knock that out on
 
 Tuesday.
   
 then I'll try to publish it.  If anyone sees something they would like
 changed/added, let me know. 

  



  

 Regards,

 Larry Yunker

 Network Consultant

 [EMAIL PROTECTED]

  

 -Original Message-
 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
 Behalf Of Travis Johnson
 Sent: Saturday, June 07, 2008 6:54 PM
 To: WISPA General List; [EMAIL PROTECTED]
 Subject: [WISPA] User check program

  

 Hi,

  

 I was wondering if anyone has written or seen a program that would do 

 some basic connectivity checking for customers? I had the thought 

 today that it would be really cool to have a simple program people could 

 download on their PC and then run that would do things like:

  

 (1) Ping to our backbone router via IP address (showing latency results 

 as well)

 (2) Ping our main DNS servers via IP address

 (3) Ping a domain name

 (4) Ping our main email server

 (5) Ping the customers default gateway

 (6) Show their configured IP address (both on the machine and on the 

 Internet)

 (7) Speed test to our backbone (maybe just FTP a file from a local 

 server and compute the time vs. file size?)

 (8) One additional button that would send all the results via email to 

 whatever email address they put in.

  

 It would need to be a nice, pretty interface with a single button that 

 says Start. Then the results could show a Green Light for each item 

 that was OK or a Red Light if there is a problem. It would also be nice 

 to have your company Logo and phone number on the interface.

  

 Is anyone up for this task? I would be willing to pay to have something 

 written, unless there is already something close out there?

  

 Travis

 Microserv

  

  


 
 
   
 

 WISPA Wants You! Join today!

 http://signup.wispa.org/


 
 
   
 

  

 WISPA Wireless List: wireless@wispa.org

  

 Subscribe/Unsubscribe:

 http://lists.wispa.org/mailman/listinfo/wireless

  

 Archives: http://lists.wispa.org/pipermail/wireless/


   
 




 
 
 
   
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-- 
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Vice President
InfoWest, Inc

office: 435-773-6071





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Re: [WISPA] User check program

2008-06-09 Thread Mark Nash
I was going to suggest that very thing...

Mark Nash
UnwiredWest
78 Centennial Loop
Suite E
Eugene, OR 97401
541-998-
541-998-5599 fax
http://www.unwiredwest.com
- Original Message - 
From: David E. Smith [EMAIL PROTECTED]
To: WISPA General List wireless@wispa.org
Sent: Monday, June 09, 2008 9:05 AM
Subject: Re: [WISPA] User check program


  David, there are too many variables, I think, to have a compiled program
  with the settings buried into it.  We will want a way to modular-ize it.
  Or
  it could be done both ways, with the option to set it to compiled or
  INI.  The compiled version WOULD make for an easier download and use,
  yes.

 Either all the variables go into an .ini file, or they all go into one
 file in the source code. You could even split the difference, and have
 default settings compiled in, that are overridden by the presence of a
 valid .ini.

 David Smith
 MVN.net





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Re: [WISPA] User check program

2008-06-09 Thread Larry Yunker
A question that remains to be answered.. What format shall I use when
sending the test results to email?  Right now I've got the system simply
creating a delimited list of test results as one long string.  It's not
pretty, but it's very easy to parse if you want to load it into some sort of
database.  It would take a bit longer, but I could modify the code to
generate an XML file.  Any thoughts regarding output format?

 

- Larry

  _  

From: Travis Johnson [mailto:[EMAIL PROTECTED] 
Sent: Monday, June 09, 2008 9:23 AM
To: WISPA General List
Cc: [EMAIL PROTECTED]
Subject: Re: [WISPA] User check program

 

This is perfect and exactly what I was looking for... :)

Here are a couple changes I would suggest:

(1) under the My Internet Settings have it show IP address, Subnet mask
and default gateway. Then move the DNS to the other side under with Mail
Server being the last on the list.

(2) Internet Connectivity Test needs to show what it's pinging (I assume it
would be a domain name like www.google.com).

(3) Network speed test needs to do a download AND upload test (using FTP
maybe?). Should be able to have a username/password and the server name to
accomplish downloading and uploading files on a server.

This is very cool. Nice work!

Travis


Larry Yunker wrote: 

How's this one look?  I thought I'd put something together to be used as a
user check program.
 
It's fully functional now, but I need to build an ini file reader to hold
each ISP's individualized settings I'll probably knock that out on Tuesday.
then I'll try to publish it.  If anyone sees something they would like
changed/added, let me know. 
 
 
 
 
 
 
 
Regards,
 
Larry Yunker
 
Network Consultant
 
[EMAIL PROTECTED]
 
 
 
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Travis Johnson
Sent: Saturday, June 07, 2008 6:54 PM
To: WISPA General List; [EMAIL PROTECTED]
Subject: [WISPA] User check program
 
 
 
Hi,
 
 
 
I was wondering if anyone has written or seen a program that would do 
 
some basic connectivity checking for customers? I had the thought 
 
today that it would be really cool to have a simple program people could 
 
download on their PC and then run that would do things like:
 
 
 
(1) Ping to our backbone router via IP address (showing latency results 
 
as well)
 
(2) Ping our main DNS servers via IP address
 
(3) Ping a domain name
 
(4) Ping our main email server
 
(5) Ping the customers default gateway
 
(6) Show their configured IP address (both on the machine and on the 
 
Internet)
 
(7) Speed test to our backbone (maybe just FTP a file from a local 
 
server and compute the time vs. file size?)
 
(8) One additional button that would send all the results via email to 
 
whatever email address they put in.
 
 
 
It would need to be a nice, pretty interface with a single button that 
 
says Start. Then the results could show a Green Light for each item 
 
that was OK or a Red Light if there is a problem. It would also be nice 
 
to have your company Logo and phone number on the interface.
 
 
 
Is anyone up for this task? I would be willing to pay to have something 
 
written, unless there is already something close out there?
 
 
 
Travis
 
Microserv
 
 
 
 
 


 
WISPA Wants You! Join today!
 
http://signup.wispa.org/
 


 
 
 
WISPA Wireless List: wireless@wispa.org
 
 
 
Subscribe/Unsubscribe:
 
http://lists.wispa.org/mailman/listinfo/wireless
 
 
 
Archives: http://lists.wispa.org/pipermail/wireless/
 
 
  
 





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Re: [WISPA] User check program

2008-06-09 Thread Jason




Could the settings be stored in a file on a web server, and an ini file
(or compiled in file) just point to the file on the web server? That
way, if your network changes and you want to "re-point" everyone to
different ip's, you just change the one file on your web server, not
hundreds of ini files across your service area. The logo on the
program could just be a pic on the web server too. So, even your
company logo could be changed en mass.

~Feature Idea~
Also, something I wanted to work on some day was an icon for the
notification bar (in vb.net this is easy). The icon could use
different colors and the tool tip (or ~GASP~ a pop up!) to let people
know of any service announcements or outages, etc. This notification
could be another file on a web server that it checks every 10 minutes
or so. That way, if something goes down, you don't get 2000 phone
calls in a row telling you so (as long as the customer can still reach
the web server...)

Jason

David E. Smith wrote:

  
David, there are too many variables, I think, to have a compiled program
with the settings buried into it.  We will want a way to modular-ize it.
Or
it could be done both ways, with the option to set it to "compiled" or
"INI".  The compiled version WOULD make for an easier download and use,
yes.

  
  
Either all the variables go into an .ini file, or they all go into one
file in the source code. You could even split the difference, and have
default settings compiled in, that are overridden by the presence of a
valid .ini.

David Smith
MVN.net






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Re: [WISPA] User check program

2008-06-09 Thread Larry Yunker
I suppose that it would be possible to derive settings from a web server,
but I was imagining that if your customer was using this tool, they would be
experiencing a connectivity issue.  If they can't connect to the internet,
there is a fairly good chance that they can't reach your web server either.
Thus, the need to keep at least the default settings in a local file of some
sort.  

 

It sounds like at least some of you would like to see this tool be more
versatile and be more of a general monitoring tool that can run in
background all of the time.  If it runs in background and constantly tests
the network, I am concerned with the impact that such testing would have on
wireless network performance.  For instance, in a Waverider network the
dynamic polling determines the percentage of time to allocate to each radio
based on the frequency with which that client talks to the network.  If
every radio on the network is sending ping requests every so many minutes,
the AP cannot ignore ANY of the radios and thus the dynamic polling
mechanism fails to work properly.   Is there any sort of workaround to this?
Are radios able to ignore small packets when formulating dynamic polling
allocation?

 

- Larry

 

  _  

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Jason
Sent: Monday, June 09, 2008 1:51 PM
To: WISPA General List
Subject: Re: [WISPA] User check program

 

Could the settings be stored in a file on a web server, and an ini file (or
compiled in file) just point to the file on the web server?  That way, if
your network changes and you want to re-point everyone to different ip's,
you just change the one file on your web server, not hundreds of ini files
across your service area.  The logo on the program could just be a pic on
the web server too.  So, even your company logo could be changed en mass.

~Feature Idea~
Also, something I wanted to work on some day was an icon for the
notification bar (in vb.net this is easy).  The icon could use different
colors and the tool tip (or ~GASP~ a pop up!)  to let people know of any
service announcements or outages, etc.  This notification could be another
file on a web server that it checks every 10 minutes or so.  That way, if
something goes down, you don't get 2000 phone calls in a row telling you so
(as long as the customer can still reach the web server...)

Jason

David E. Smith wrote: 

David, there are too many variables, I think, to have a compiled program
with the settings buried into it.  We will want a way to modular-ize it.
Or
it could be done both ways, with the option to set it to compiled or
INI.  The compiled version WOULD make for an easier download and use,
yes.


 
Either all the variables go into an .ini file, or they all go into one
file in the source code. You could even split the difference, and have
default settings compiled in, that are overridden by the presence of a
valid .ini.
 
David Smith
MVN.net
 
 
 
 
 


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Re: [WISPA] User check program

2008-06-09 Thread Jason Hensley
I like this idea a lot (the ini/settings file and logo from the web server).
Only problem is that it should keep a local copy in case it could not reach
the web server. 
 

  _  

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Jason
Sent: Monday, June 09, 2008 12:51 PM
To: WISPA General List
Subject: Re: [WISPA] User check program


Could the settings be stored in a file on a web server, and an ini file (or
compiled in file) just point to the file on the web server?  That way, if
your network changes and you want to re-point everyone to different ip's,
you just change the one file on your web server, not hundreds of ini files
across your service area.  The logo on the program could just be a pic on
the web server too.  So, even your company logo could be changed en mass.

~Feature Idea~
Also, something I wanted to work on some day was an icon for the
notification bar (in vb.net this is easy).  The icon could use different
colors and the tool tip (or ~GASP~ a pop up!)  to let people know of any
service announcements or outages, etc.  This notification could be another
file on a web server that it checks every 10 minutes or so.  That way, if
something goes down, you don't get 2000 phone calls in a row telling you so
(as long as the customer can still reach the web server...)

Jason

David E. Smith wrote: 

David, there are too many variables, I think, to have a compiled program

with the settings buried into it.  We will want a way to modular-ize it.

Or

it could be done both ways, with the option to set it to compiled or

INI.  The compiled version WOULD make for an easier download and use,

yes.





Either all the variables go into an .ini file, or they all go into one

file in the source code. You could even split the difference, and have

default settings compiled in, that are overridden by the presence of a

valid .ini.



David Smith

MVN.net














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Re: [WISPA] User check program

2008-06-08 Thread Jeremie Chism
I have some software writers that could do this pretty easy if you could
provide some more information on what you want (user interface etc.)






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Re: [WISPA] User check program

2008-06-07 Thread Mark Nash
I would chip in for this, too.  It's been on our backburner for a few months
now...

Mark Nash
UnwiredWest
78 Centennial Loop
Suite E
Eugene, OR 97401
541-998-
541-998-5599 fax
http://www.unwiredwest.com
- Original Message - 
From: Travis Johnson [EMAIL PROTECTED]
To: WISPA General List wireless@wispa.org;
[EMAIL PROTECTED]
Sent: Saturday, June 07, 2008 3:54 PM
Subject: [WISPA] User check program


 Hi,

 I was wondering if anyone has written or seen a program that would do
 some basic connectivity checking for customers? I had the thought
 today that it would be really cool to have a simple program people could
 download on their PC and then run that would do things like:

 (1) Ping to our backbone router via IP address (showing latency results
 as well)
 (2) Ping our main DNS servers via IP address
 (3) Ping a domain name
 (4) Ping our main email server
 (5) Ping the customers default gateway
 (6) Show their configured IP address (both on the machine and on the
 Internet)
 (7) Speed test to our backbone (maybe just FTP a file from a local
 server and compute the time vs. file size?)
 (8) One additional button that would send all the results via email to
 whatever email address they put in.

 It would need to be a nice, pretty interface with a single button that
 says Start. Then the results could show a Green Light for each item
 that was OK or a Red Light if there is a problem. It would also be nice
 to have your company Logo and phone number on the interface.

 Is anyone up for this task? I would be willing to pay to have something
 written, unless there is already something close out there?

 Travis
 Microserv


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Re: [WISPA] User check program

2008-06-07 Thread Mike Hammett
Agreed...


--
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com


- Original Message - 
From: Mark Nash [EMAIL PROTECTED]
To: WISPA General List wireless@wispa.org; 
[EMAIL PROTECTED]
Sent: Saturday, June 07, 2008 5:59 PM
Subject: Re: [WISPA] User check program


I would chip in for this, too.  It's been on our backburner for a few 
months
 now...

 Mark Nash
 UnwiredWest
 78 Centennial Loop
 Suite E
 Eugene, OR 97401
 541-998-
 541-998-5599 fax
 http://www.unwiredwest.com
 - Original Message - 
 From: Travis Johnson [EMAIL PROTECTED]
 To: WISPA General List wireless@wispa.org;
 [EMAIL PROTECTED]
 Sent: Saturday, June 07, 2008 3:54 PM
 Subject: [WISPA] User check program


 Hi,

 I was wondering if anyone has written or seen a program that would do
 some basic connectivity checking for customers? I had the thought
 today that it would be really cool to have a simple program people could
 download on their PC and then run that would do things like:

 (1) Ping to our backbone router via IP address (showing latency results
 as well)
 (2) Ping our main DNS servers via IP address
 (3) Ping a domain name
 (4) Ping our main email server
 (5) Ping the customers default gateway
 (6) Show their configured IP address (both on the machine and on the
 Internet)
 (7) Speed test to our backbone (maybe just FTP a file from a local
 server and compute the time vs. file size?)
 (8) One additional button that would send all the results via email to
 whatever email address they put in.

 It would need to be a nice, pretty interface with a single button that
 says Start. Then the results could show a Green Light for each item
 that was OK or a Red Light if there is a problem. It would also be nice
 to have your company Logo and phone number on the interface.

 Is anyone up for this task? I would be willing to pay to have something
 written, unless there is already something close out there?

 Travis
 Microserv


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Re: [WISPA] User check program

2008-06-07 Thread Kurt Fankhauser
Batch file

Kurt Fankhauser
WAVELINC
P.O. Box 126
Bucyrus, OH 44820
419-562-6405
www.wavelinc.com
 
 
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Travis Johnson
Sent: Saturday, June 07, 2008 6:54 PM
To: WISPA General List; [EMAIL PROTECTED]
Subject: [WISPA] User check program

Hi,

I was wondering if anyone has written or seen a program that would do 
some basic connectivity checking for customers? I had the thought 
today that it would be really cool to have a simple program people could 
download on their PC and then run that would do things like:

(1) Ping to our backbone router via IP address (showing latency results 
as well)
(2) Ping our main DNS servers via IP address
(3) Ping a domain name
(4) Ping our main email server
(5) Ping the customers default gateway
(6) Show their configured IP address (both on the machine and on the 
Internet)
(7) Speed test to our backbone (maybe just FTP a file from a local 
server and compute the time vs. file size?)
(8) One additional button that would send all the results via email to 
whatever email address they put in.

It would need to be a nice, pretty interface with a single button that 
says Start. Then the results could show a Green Light for each item 
that was OK or a Red Light if there is a problem. It would also be nice 
to have your company Logo and phone number on the interface.

Is anyone up for this task? I would be willing to pay to have something 
written, unless there is already something close out there?

Travis
Microserv




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