@listserver.u2ug.org
Subject: RE: [U2] Access to IBM knowledgebase for in-house developers
The problem I have with giving my end users access is that I apparently
have to provide them with my company's customer ID# - at least according
to the emails I have been exchanging with IBM recently o
Gary
I give my customers by bank account number so they can pay me. It is
identification. If the customer does not have your password there is
nothing that they should be able to do. If they can IBM has got a problem
Regards
David Jordan
Managing Consultant
> The problem I have with giving
The problem I have with giving my end users access is that I apparently
have to provide them with my company's customer ID# - at least according
to the emails I have been exchanging with IBM recently on the procedure
for getting this done.
IBM insists that the system is secure, and that end users
On 14/11/06, Doug Miller <[EMAIL PROTECTED]> wrote:
>
> At 11:16 PM 11/12/2006, you wrote:
> And another thing, I heard talks about combining user ids on IBM's
> website to a 1 universal web user id to simplify access. We as Vars
> are frustrated too as it is confusing of what user id is needed in
ECTED] On Behalf Of Debster
> Sent: 15 November 2006 01:22
> To: u2-users@listserver.u2ug.org
> Subject: RE: [U2] Access to IBM knowledgebase for in-house developers
>
> Well...
>
> I'll thank John N when he comes in tomorrow ;-)
>
> It's sad that IBM always seem
h this on prior sites for some years due to the fact
that most of the systems I was on were purchased direct
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Doug Miller
Sent: Tuesday, November 14, 2006 3:30 PM
To: u2-users@listserver.u2ug.org
Subject: RE: [U2
At 11:16 PM 11/12/2006, you wrote:
I don't know how 'aggressive' strategy 7 needed to be in oder to secure
access to the knowledge base..
I took one phone call to them after I was booted from IBM because S7 held
the license, and I was on in no time flat
I can speak to this as I was personall
Wellthat might be believable with the excepton being that the majority
portion of IBM hasn't a clue as to what U2 is...
It's not just U2 sadly though, AS400 hasn't a clue about RS6000, and worse
with RS6000 not fully understanding those items that can overlay it, ...
It's a prime example o
Repeat business is a very good thing. Costs much less to retain an
existing customer than to find a new one.
More interesting would be how many unsolicited referrals this vendor got
("word of mouth" advertising where an existing customer recommends the
vendor to somebody new).
The VARs on the for
t?
>
>Brian
>
>
>
>-----Original Message-----
>From: "Ken Wallis"<[EMAIL PROTECTED]>
>Sent: 11/11/06 23:42:25
>To: "u2-users@listserver.u2ug.org"
>Subject: RE: [U2] Access to IBM knowledgebase for in-house
>developers
>
>
lf Of phil walker
Sent: Sunday, November 12, 2006 5:57 PM
To: u2-users@listserver.u2ug.org
Subject: RE: [U2] Access to IBM knowledgebase for in-house developers
Conspiracy Theory:
Maybe IBM does not want a future MV environment, maybe they hope
everyone will go to DB2...if so, then I hope it works. I thin
I use the IBM site all the time for Lotus Notes/Domino related
information. They have forums and tech notes etc. and none of these are
password protected.
Incidently I have an IBM ID and password that I received ages ago as a
Lotus Notes Business Partner. That password allows me to see the Un
> I don't know how 'aggressive' strategy 7 needed to be in order
> to secure access to the knowledge base..
I meant that they were aggressive in getting the access mechanism for us
in the first place. If I remember correctly, a couple years ago or so
there was a nice announcement in the email new
d the helm when the sea is calm".
-Syrus Publilius
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Stevenson,
Charles
Sent: Saturday, November 11, 2006 1:28 AM
To: u2-users@listserver.u2ug.org
Subject: RE: [U2] Access to IBM knowledgebase for in-house de
Brian:
"I remember an speech years ago by an MV vendor proudly saying that 80% of
his business was repeat business. He saw that as customer care. I saw it as
lack of outreach. Who was right?"
For a few years, he; for the rest, you! Remember, in the long run we're all
dead, so, it's no surprise
As an IBM reseller of U2 products, I can assure you that your VAR or
reseller can request that their users get access to the IBM
documentation. You just need to ask the vendor who charges you for U2 support.
Ken
At 05:47 PM 11/10/2006, you wrote:
>Stevenson, Charles wrote:
>>First, my own var,
:[EMAIL PROTECTED] On Behalf Of Brian Leach
Sent: Monday, 13 November 2006 6:45 a.m.
To: u2-users@listserver.u2ug.org
Subject: RE: [U2] Access to IBM knowledgebase for in-house developers
Exactly !
A good knowledge flow opens people's eyes and creates opportunities.
And it's not just a
that 80% of his
business was repeat business. He saw that as customer care. I saw it as lack of
outreach. Who was right?
Brian
-Original Message-
From: "Ken Wallis"<[EMAIL PROTECTED]>
Sent: 11/11/06 23:42:25
To: "u2-users@listserver.u2ug.org&
From: [EMAIL PROTECTED]
> If I buy an SQL Server based application, I can still get to
> the huge Microsoft knowledge base.
Even if I D_O_N_'_T buy SQL Server I can still get to the MS knowledge
base if I wanted.
Ubiquity is a draw for MS SQL.
What about DB2 or Informix knowledgebases? Does I
Chuck Stevenson wrote:
> Interestingly, guys like me don't care, because vars like Strategy
> Seven are nice to us. It would be end users with curmudgeonly vars
> that would need a user group to make this end run. I still think
> someone who cares should submit a U2UG enhancement request and ot
Brian and Charles have the interests of the user in mind in this
argument and it would seem obvious that the vendor, IBM, and its sales
channels would too. So... what is wrong with our thinking or theirs.
The "Knowledge is Power" argument is really "Knowledge is Money".
I inv
] Access to IBM knowledgebase for in-house developers
>This isn't really a function of a user group, is it? It's solely an
>individual user/VAR/IBM function, and I firmly believe the VAR has some
>rights to preclude access if the VAR deems it prudent.
>
Why ? The
>This isn't really a function of a user group, is it? It's solely an
>individual user/VAR/IBM function, and I firmly believe the VAR has some
>rights to preclude access if the VAR deems it prudent.
>
Why ? The end user is buying the product - and they should have access to make
full
I don't see why anyone, IBM or var, needs to guard that door. Just open
it up to the general public.
I don't think there is anything --- or very little --- in that
knowledgebase that needs to be so carefully guarded that only people
with the secret handshake get to see it. Let anyone who wants t
Stevenson, Charles wrote:
First, my own var, Strategy Seven, was aggressive in getting me access
to the knowledgebase.
I think that says it all.
Surely, it's up to each VAR to determine if any and/or all of their
users should or should not have access to the knowledgebase, for
whatever rea
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