Re: [AFMUG] Email Server

[Layne Sisk]

Since you can't get support on Gmail from Google there are lots of companies 
springing up that deal specifically with how to get gmail support.  Some of 
them make some pretty substantial cash.  

Layne Sisk
ServerPlus
801.426.8283, ext 102




   

-Original Message-
From: Af [mailto:af-boun...@afmug.com] On Behalf Of Bill Prince
Sent: Friday, February 23, 2018 11:54 AM
To: af@afmug.com
Subject: Re: [AFMUG] Email Server

We still see a fair number of support calls from people on G/Yahoo/Hot/ mail.

Email is a dark swirling vortex of confusion.


bp
<part15sbs{at}gmail{dot}com>

On 2/23/2018 10:48 AM, Lewis Bergman wrote:
> Maybe some kind of interpreted pressure. We stopped providing it at 
> some point and just had our installers suggest one of the free 
> services and I can't remember anyone ever having an issue with that.
> But in the end to each his own. I just never saw that it did anything 
> but cost me money. Very tiny amounts of direct income from it and 
> absolutely no net profit.

Re: [AFMUG] Email Server

[Mathew Howard]

There was a much higher expectation that email would be provided 5-10 years
ago. Now most people don't really care because they're already using
something like gmail and aren't going to use an ISP provided email account
anyway.

On Fri, Feb 23, 2018 at 12:48 PM, Lewis Bergman 
wrote:

> Maybe some kind of interpreted pressure. We stopped providing it at some
> point and just had our installers suggest one of the free services and I
> can't remember anyone ever having an issue with that. But in the end to
> each his own. I just never saw that it did anything but cost me money. Very
> tiny amounts of direct income from it and absolutely no net profit.
>
> On Fri, Feb 23, 2018 at 12:43 PM Paul Stewart 
> wrote:
>
>> That definitely makes it easier when there is no expectation of providing
>> the email service  in most I dealt with, their competition was doing it
>> so there was a certain competitive obligation to do so 
>>
>> On 2018-02-23, 1:19 PM, "Af on behalf of Seth Mattinen" <
>> af-boun...@afmug.com on behalf of se...@rollernet.us> wrote:
>>
>> On 2/23/18 8:22 AM, Paul Stewart wrote:
>> > +1 on that … good systems go a long ways to reduce support calls.
>> I’d
>> > also support another response that says it gets better with scale –
>> if
>> > you have hundreds of users vs 10’s or 100’s of thousands then
>> > perspective on this can change quite a bit especially if you’re
>> > outsourcing.  Every ISP I’ve ever worked for or consulted with ran
>> their
>> > own email infrastructure mainly because it’s an expected service
>> from
>> > the ISP and because of “scales of economy” where they already had
>> staff
>> > in place to support other server related infrastructure and email
>> was a
>> > part of that.
>>
>>
>>
>> I've been running an email service since like 2005-ish. It pretty much
>> runs on autopilot at this point. But if I were starting today I
>> wouldn't
>> bother, and I've never included or offered email with ISP services.
>>
>> ~Seth
>>
>>
>>
>>

Re: [AFMUG] Email Server

[Bill Prince]

We still see a fair number of support calls from people on 
G/Yahoo/Hot/ mail.


Email is a dark swirling vortex of confusion.


bp


On 2/23/2018 10:48 AM, Lewis Bergman wrote:
Maybe some kind of interpreted pressure. We stopped providing it at 
some point and just had our installers suggest one of the free 
services and I can't remember anyone ever having an issue with that. 
But in the end to each his own. I just never saw that it did anything 
but cost me money. Very tiny amounts of direct income from it and 
absolutely no net profit.

Re: [AFMUG] Email Server

[Lewis Bergman]

Maybe some kind of interpreted pressure. We stopped providing it at some
point and just had our installers suggest one of the free services and I
can't remember anyone ever having an issue with that. But in the end to
each his own. I just never saw that it did anything but cost me money. Very
tiny amounts of direct income from it and absolutely no net profit.

On Fri, Feb 23, 2018 at 12:43 PM Paul Stewart  wrote:

> That definitely makes it easier when there is no expectation of providing
> the email service  in most I dealt with, their competition was doing it
> so there was a certain competitive obligation to do so 
>
> On 2018-02-23, 1:19 PM, "Af on behalf of Seth Mattinen" <
> af-boun...@afmug.com on behalf of se...@rollernet.us> wrote:
>
> On 2/23/18 8:22 AM, Paul Stewart wrote:
> > +1 on that … good systems go a long ways to reduce support calls.
> I’d
> > also support another response that says it gets better with scale –
> if
> > you have hundreds of users vs 10’s or 100’s of thousands then
> > perspective on this can change quite a bit especially if you’re
> > outsourcing.  Every ISP I’ve ever worked for or consulted with ran
> their
> > own email infrastructure mainly because it’s an expected service from
> > the ISP and because of “scales of economy” where they already had
> staff
> > in place to support other server related infrastructure and email
> was a
> > part of that.
>
>
>
> I've been running an email service since like 2005-ish. It pretty much
> runs on autopilot at this point. But if I were starting today I
> wouldn't
> bother, and I've never included or offered email with ISP services.
>
> ~Seth
>
>
>
>

Re: [AFMUG] Email Server

[Paul Stewart]

That definitely makes it easier when there is no expectation of providing the 
email service  in most I dealt with, their competition was doing it so 
there was a certain competitive obligation to do so  

On 2018-02-23, 1:19 PM, "Af on behalf of Seth Mattinen"  wrote:

On 2/23/18 8:22 AM, Paul Stewart wrote:
> +1 on that … good systems go a long ways to reduce support calls.  I’d 
> also support another response that says it gets better with scale – if 
> you have hundreds of users vs 10’s or 100’s of thousands then 
> perspective on this can change quite a bit especially if you’re 
> outsourcing.  Every ISP I’ve ever worked for or consulted with ran their 
> own email infrastructure mainly because it’s an expected service from 
> the ISP and because of “scales of economy” where they already had staff 
> in place to support other server related infrastructure and email was a 
> part of that.



I've been running an email service since like 2005-ish. It pretty much 
runs on autopilot at this point. But if I were starting today I wouldn't 
bother, and I've never included or offered email with ISP services.

~Seth

Re: [AFMUG] Email Server

[Seth Mattinen]

On 2/23/18 8:22 AM, Paul Stewart wrote:
+1 on that … good systems go a long ways to reduce support calls.  I’d 
also support another response that says it gets better with scale – if 
you have hundreds of users vs 10’s or 100’s of thousands then 
perspective on this can change quite a bit especially if you’re 
outsourcing.  Every ISP I’ve ever worked for or consulted with ran their 
own email infrastructure mainly because it’s an expected service from 
the ISP and because of “scales of economy” where they already had staff 
in place to support other server related infrastructure and email was a 
part of that.




I've been running an email service since like 2005-ish. It pretty much 
runs on autopilot at this point. But if I were starting today I wouldn't 
bother, and I've never included or offered email with ISP services.


~Seth

Re: [AFMUG] Email Server

[Paul Stewart]

+1 on that … good systems go a long ways to reduce support calls.  I’d also 
support another response that says it gets better with scale – if you have 
hundreds of users vs 10’s or 100’s of thousands then perspective on this can 
change quite a bit especially if you’re outsourcing.  Every ISP I’ve ever 
worked for or consulted with ran their own email infrastructure mainly because 
it’s an expected service from the ISP and because of “scales of economy” where 
they already had staff in place to support other server related infrastructure 
and email was a part of that.

 

Paul

 

 

From: Af <af-boun...@afmug.com> on behalf of Mike Hammett <af...@ics-il.net>
Reply-To: <af@afmug.com>
Date: Friday, February 23, 2018 at 8:47 AM
To: <af@afmug.com>
Subject: Re: [AFMUG] Email Server

 

Throwing up basic Dovecot and Postfix and that's it on a VM is a bit different 
of a system than if you actually put some care into it.

Put in some time to have a good system and spend less on support.



-
Mike Hammett
Intelligent Computing Solutions

Midwest Internet Exchange

The Brothers WISP



From: "Lewis Bergman" <lewis.berg...@gmail.com>
To: af@afmug.com
Sent: Friday, February 23, 2018 7:42:12 AM
Subject: Re: [AFMUG] Email Server

Never do your own mail if you don't already do it. Maybe everyone here doing it 
has found some magic solution but I doubt it. As discussed n this thread, the 
users get in the way no matter what your efforts.

I am cynical, but I doubt anyone here is charging enough to make up for even 
the support costs much less the per user fees if not doing it themselves. 
Having said that, I guess you can go tell your users to sod off but I doubt 
many here do that. I could have had 1/5 th the number of support people had I 
not had email. What a pile of steaming poo email is to support. My guess would 
be that you would have to have upwards of 50k paid mailboxes to start to get 
ahead on the expenses. I am not even sure stupid users would even let that work.

I probably tried to provide a higher quality service than anyone should for 
email. Email users, by their own actions, not their words, demand an extremely 
low level of support. Charge enough for the support they demand and they'll go 
elsewhere. They want gmail prices (free) but have someone to call and bug the 
crap out of when they are to stupid or lazy to configure their client no matter 
what it is installed on. I think maybe you just have a call flow that says "if 
you have email trouble push 1, If you ..." When they press one, refer them to a 
web site, tell them the settings, curse at them and hang up. If they call back 
and press 2 or something the tech immediately forwards them to the message they 
would hear if pressing one without saying a word.

I am glad those of you who still do it have figured it out or don't know enough 
about accounting or cost assignment to know how much money you are losing on it.

 

On Thu, Feb 22, 2018 at 11:28 PM Steve Jones <thatoneguyst...@gmail.com> wrote:

We would probably do our own mail if we had enough emails to get a good enough 
rate at rackspace to get a good enough rate to do email.

Also, if we had some eggs we could have ham and eggs, if we had some ham

 

On Feb 22, 2018 11:23 PM, "Steve Jones" <thatoneguyst...@gmail.com> wrote:

Youre probably on the dame grandfather pricing we are

On Feb 22, 2018 10:54 PM, "Rob Genovesi" <r...@corp.coastside.net> wrote:

That's their retail price.  You can do much better on a wholesale agreement - 
price will probably depend on your quantity.  We got in real early and got a 
very good price that may not be available anymore.

As for tech headaches:  yes we have autodiscover set up and that catches a lot. 
 The biggest headaches are the uber-non technical that are afraid to do 
anything without "professional guidance" (we use that term loosely around here) 
or hacked/disabled accounts that need a password reset.

We use Google Apps internally and I love Gmail - was considering switching to G 
(before they pulled the plug on the ISP edition).  I polled some customers 
about it and we had more than a few customers that were concerned with Google 
getting in their pants.

-Rob

On Wed, Feb 21, 2018 at 9:47 AM, Steve Jones <thatoneguyst...@gmail.com> wrote:

https://www.rackspace.com/en-us/email-hosting/webmail looks like around 2 bucks 
now

 

On Wed, Feb 21, 2018 at 11:31 AM, Matt <matt.mailingli...@gmail.com> wrote:

What is the pricing for rackspace email?

 

 

 

Re: [AFMUG] Email Server

[Joe Novak]

I tend to agree with Lewis, if your not already doing email it's a time
sink.

It's different if you have offered it for years. If your a a new startup
it's probably not worth your time.


Joe

On Fri, Feb 23, 2018 at 8:52 AM, Lewis Bergman <lewis.berg...@gmail.com>
wrote:

> I ran Magicmail at the end. It was a pretty decent system. I think the
> only way to reduce support costs is just not answer the phone. Maybe 1% of
> our support for email had anything to do with something that could even
> remotely be considered a server issue. It was all stupid user tricks.
>
> On Fri, Feb 23, 2018 at 7:47 AM Mike Hammett <af...@ics-il.net> wrote:
>
>> Throwing up basic Dovecot and Postfix and that's it on a VM is a bit
>> different of a system than if you actually put some care into it.
>>
>> Put in some time to have a good system and spend less on support.
>>
>>
>>
>>
>> -
>> Mike Hammett
>> Intelligent Computing Solutions <http://www.ics-il.com/>
>> <https://www.facebook.com/ICSIL>
>> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb>
>> <https://www.linkedin.com/company/intelligent-computing-solutions>
>> <https://twitter.com/ICSIL>
>> Midwest Internet Exchange <http://www.midwest-ix.com/>
>> <https://www.facebook.com/mdwestix>
>> <https://www.linkedin.com/company/midwest-internet-exchange>
>> <https://twitter.com/mdwestix>
>> The Brothers WISP <http://www.thebrotherswisp.com/>
>> <https://www.facebook.com/thebrotherswisp>
>>
>>
>> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
>> --
>> *From: *"Lewis Bergman" <lewis.berg...@gmail.com>
>> *To: *af@afmug.com
>> *Sent: *Friday, February 23, 2018 7:42:12 AM
>>
>> *Subject: *Re: [AFMUG] Email Server
>>
>> Never do your own mail if you don't already do it. Maybe everyone here
>> doing it has found some magic solution but I doubt it. As discussed n this
>> thread, the users get in the way no matter what your efforts.
>> I am cynical, but I doubt anyone here is charging enough to make up for
>> even the support costs much less the per user fees if not doing it
>> themselves. Having said that, I guess you can go tell your users to sod off
>> but I doubt many here do that. I could have had 1/5 th the number of
>> support people had I not had email. What a pile of steaming poo email is to
>> support. My guess would be that you would have to have upwards of 50k paid
>> mailboxes to start to get ahead on the expenses. I am not even sure stupid
>> users would even let that work.
>> I probably tried to provide a higher quality service than anyone should
>> for email. Email users, by their own actions, not their words, demand an
>> extremely low level of support. Charge enough for the support they demand
>> and they'll go elsewhere. They want gmail prices (free) but have someone to
>> call and bug the crap out of when they are to stupid or lazy to configure
>> their client no matter what it is installed on. I think maybe you just have
>> a call flow that says "if you have email trouble push 1, If you ..." When
>> they press one, refer them to a web site, tell them the settings, curse at
>> them and hang up. If they call back and press 2 or something the tech
>> immediately forwards them to the message they would hear if pressing one
>> without saying a word.
>> I am glad those of you who still do it have figured it out or don't know
>> enough about accounting or cost assignment to know how much money you are
>> losing on it.
>>
>> On Thu, Feb 22, 2018 at 11:28 PM Steve Jones <thatoneguyst...@gmail.com>
>> wrote:
>>
>>> We would probably do our own mail if we had enough emails to get a good
>>> enough rate at rackspace to get a good enough rate to do email.
>>> Also, if we had some eggs we could have ham and eggs, if we had some ham
>>>
>>> On Feb 22, 2018 11:23 PM, "Steve Jones" <thatoneguyst...@gmail.com>
>>> wrote:
>>>
>>>> Youre probably on the dame grandfather pricing we are
>>>>
>>> On Feb 22, 2018 10:54 PM, "Rob Genovesi" <r...@corp.coastside.net> wrote:
>>>>
>>> That's their retail price.  You can do much better on a wholesale
>>>>> agreement - price will probably depend on your quantity.  We got in real
>>>>> early and got a very good price that may not be available anymore.
>>>>>
>>>>> As for tech headaches:  yes 

Re: [AFMUG] Email Server

[Lewis Bergman]

I ran Magicmail at the end. It was a pretty decent system. I think the only
way to reduce support costs is just not answer the phone. Maybe 1% of our
support for email had anything to do with something that could even
remotely be considered a server issue. It was all stupid user tricks.

On Fri, Feb 23, 2018 at 7:47 AM Mike Hammett <af...@ics-il.net> wrote:

> Throwing up basic Dovecot and Postfix and that's it on a VM is a bit
> different of a system than if you actually put some care into it.
>
> Put in some time to have a good system and spend less on support.
>
>
>
>
> -
> Mike Hammett
> Intelligent Computing Solutions <http://www.ics-il.com/>
> <https://www.facebook.com/ICSIL>
> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb>
> <https://www.linkedin.com/company/intelligent-computing-solutions>
> <https://twitter.com/ICSIL>
> Midwest Internet Exchange <http://www.midwest-ix.com/>
> <https://www.facebook.com/mdwestix>
> <https://www.linkedin.com/company/midwest-internet-exchange>
> <https://twitter.com/mdwestix>
> The Brothers WISP <http://www.thebrotherswisp.com/>
> <https://www.facebook.com/thebrotherswisp>
>
>
> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
> ------
> *From: *"Lewis Bergman" <lewis.berg...@gmail.com>
> *To: *af@afmug.com
> *Sent: *Friday, February 23, 2018 7:42:12 AM
>
> *Subject: *Re: [AFMUG] Email Server
>
> Never do your own mail if you don't already do it. Maybe everyone here
> doing it has found some magic solution but I doubt it. As discussed n this
> thread, the users get in the way no matter what your efforts.
> I am cynical, but I doubt anyone here is charging enough to make up for
> even the support costs much less the per user fees if not doing it
> themselves. Having said that, I guess you can go tell your users to sod off
> but I doubt many here do that. I could have had 1/5 th the number of
> support people had I not had email. What a pile of steaming poo email is to
> support. My guess would be that you would have to have upwards of 50k paid
> mailboxes to start to get ahead on the expenses. I am not even sure stupid
> users would even let that work.
> I probably tried to provide a higher quality service than anyone should
> for email. Email users, by their own actions, not their words, demand an
> extremely low level of support. Charge enough for the support they demand
> and they'll go elsewhere. They want gmail prices (free) but have someone to
> call and bug the crap out of when they are to stupid or lazy to configure
> their client no matter what it is installed on. I think maybe you just have
> a call flow that says "if you have email trouble push 1, If you ..." When
> they press one, refer them to a web site, tell them the settings, curse at
> them and hang up. If they call back and press 2 or something the tech
> immediately forwards them to the message they would hear if pressing one
> without saying a word.
> I am glad those of you who still do it have figured it out or don't know
> enough about accounting or cost assignment to know how much money you are
> losing on it.
>
> On Thu, Feb 22, 2018 at 11:28 PM Steve Jones <thatoneguyst...@gmail.com>
> wrote:
>
>> We would probably do our own mail if we had enough emails to get a good
>> enough rate at rackspace to get a good enough rate to do email.
>> Also, if we had some eggs we could have ham and eggs, if we had some ham
>>
>> On Feb 22, 2018 11:23 PM, "Steve Jones" <thatoneguyst...@gmail.com>
>> wrote:
>>
>>> Youre probably on the dame grandfather pricing we are
>>>
>> On Feb 22, 2018 10:54 PM, "Rob Genovesi" <r...@corp.coastside.net> wrote:
>>>
>> That's their retail price.  You can do much better on a wholesale
>>>> agreement - price will probably depend on your quantity.  We got in real
>>>> early and got a very good price that may not be available anymore.
>>>>
>>>> As for tech headaches:  yes we have autodiscover set up and that
>>>> catches a lot.  The biggest headaches are the uber-non technical that are
>>>> afraid to do anything without "professional guidance" (we use that term
>>>> loosely around here) or hacked/disabled accounts that need a password 
>>>> reset.
>>>>
>>>> We use Google Apps internally and I love Gmail - was considering
>>>> switching to G (before they pulled the plug on the ISP edition).  I polled
>>>> some customers about it and we had more than a few customers that were
>>>> concerned with Google getting in their pants.
>>>>
>>>> -Rob
>>>>
>>>> On Wed, Feb 21, 2018 at 9:47 AM, Steve Jones <thatoneguyst...@gmail.com
>>>> > wrote:
>>>>
>>>>> https://www.rackspace.com/en-us/email-hosting/webmail looks like
>>>>> around 2 bucks now
>>>>>
>>>>> On Wed, Feb 21, 2018 at 11:31 AM, Matt <matt.mailingli...@gmail.com>
>>>>> wrote:
>>>>>
>>>>>> What is the pricing for rackspace email?
>>>>>>
>>>>>>
>>>>>>

Re: [AFMUG] Email Server

[Mike Hammett]

Throwing up basic Dovecot and Postfix and that's it on a VM is a bit different 
of a system than if you actually put some care into it. 

Put in some time to have a good system and spend less on support. 




- 
Mike Hammett 
Intelligent Computing Solutions 

Midwest Internet Exchange 

The Brothers WISP 




- Original Message -

From: "Lewis Bergman" <lewis.berg...@gmail.com> 
To: af@afmug.com 
Sent: Friday, February 23, 2018 7:42:12 AM 
Subject: Re: [AFMUG] Email Server 


Never do your own mail if you don't already do it. Maybe everyone here doing it 
has found some magic solution but I doubt it. As discussed n this thread, the 
users get in the way no matter what your efforts. 
I am cynical, but I doubt anyone here is charging enough to make up for even 
the support costs much less the per user fees if not doing it themselves. 
Having said that, I guess you can go tell your users to sod off but I doubt 
many here do that. I could have had 1/5 th the number of support people had I 
not had email. What a pile of steaming poo email is to support. My guess would 
be that you would have to have upwards of 50k paid mailboxes to start to get 
ahead on the expenses. I am not even sure stupid users would even let that 
work. 
I probably tried to provide a higher quality service than anyone should for 
email. Email users, by their own actions, not their words, demand an extremely 
low level of support. Charge enough for the support they demand and they'll go 
elsewhere. They want gmail prices (free) but have someone to call and bug the 
crap out of when they are to stupid or lazy to configure their client no matter 
what it is installed on. I think maybe you just have a call flow that says "if 
you have email trouble push 1, If you ..." When they press one, refer them to a 
web site, tell them the settings, curse at them and hang up. If they call back 
and press 2 or something the tech immediately forwards them to the message they 
would hear if pressing one without saying a word. 
I am glad those of you who still do it have figured it out or don't know enough 
about accounting or cost assignment to know how much money you are losing on 
it. 


On Thu, Feb 22, 2018 at 11:28 PM Steve Jones < thatoneguyst...@gmail.com > 
wrote: 



We would probably do our own mail if we had enough emails to get a good enough 
rate at rackspace to get a good enough rate to do email. 
Also, if we had some eggs we could have ham and eggs, if we had some ham 




On Feb 22, 2018 11:23 PM, "Steve Jones" < thatoneguyst...@gmail.com > wrote: 





Youre probably on the dame grandfather pricing we are 







On Feb 22, 2018 10:54 PM, "Rob Genovesi" < r...@corp.coastside.net > wrote: 












That's their retail price. You can do much better on a wholesale agreement - 
price will probably depend on your quantity. We got in real early and got a 
very good price that may not be available anymore. 


As for tech headaches: yes we have autodiscover set up and that catches a lot. 
The biggest headaches are the uber-non technical that are afraid to do anything 
without "professional guidance" (we use that term loosely around here) or 
hacked/disabled accounts that need a password reset. 


We use Google Apps internally and I love Gmail - was considering switching to G 
(before they pulled the plug on the ISP edition). I polled some customers about 
it and we had more than a few customers that were concerned with Google getting 
in their pants. 


-Rob 



On Wed, Feb 21, 2018 at 9:47 AM, Steve Jones < thatoneguyst...@gmail.com > 
wrote: 



https://www.rackspace.com/en-us/email-hosting/webmail looks like around 2 bucks 
now 



On Wed, Feb 21, 2018 at 11:31 AM, Matt < matt.mailingli...@gmail.com > wrote: 



What is the pricing for rackspace email? 

Re: [AFMUG] Email Server

[Lewis Bergman]

Never do your own mail if you don't already do it. Maybe everyone here
doing it has found some magic solution but I doubt it. As discussed n this
thread, the users get in the way no matter what your efforts.
I am cynical, but I doubt anyone here is charging enough to make up for
even the support costs much less the per user fees if not doing it
themselves. Having said that, I guess you can go tell your users to sod off
but I doubt many here do that. I could have had 1/5 th the number of
support people had I not had email. What a pile of steaming poo email is to
support. My guess would be that you would have to have upwards of 50k paid
mailboxes to start to get ahead on the expenses. I am not even sure stupid
users would even let that work.
I probably tried to provide a higher quality service than anyone should for
email. Email users, by their own actions, not their words, demand an
extremely low level of support. Charge enough for the support they demand
and they'll go elsewhere. They want gmail prices (free) but have someone to
call and bug the crap out of when they are to stupid or lazy to configure
their client no matter what it is installed on. I think maybe you just have
a call flow that says "if you have email trouble push 1, If you ..." When
they press one, refer them to a web site, tell them the settings, curse at
them and hang up. If they call back and press 2 or something the tech
immediately forwards them to the message they would hear if pressing one
without saying a word.
I am glad those of you who still do it have figured it out or don't know
enough about accounting or cost assignment to know how much money you are
losing on it.

On Thu, Feb 22, 2018 at 11:28 PM Steve Jones 
wrote:

> We would probably do our own mail if we had enough emails to get a good
> enough rate at rackspace to get a good enough rate to do email.
> Also, if we had some eggs we could have ham and eggs, if we had some ham
>
> On Feb 22, 2018 11:23 PM, "Steve Jones"  wrote:
>
>> Youre probably on the dame grandfather pricing we are
>>
> On Feb 22, 2018 10:54 PM, "Rob Genovesi"  wrote:
>>
> That's their retail price.  You can do much better on a wholesale
>>> agreement - price will probably depend on your quantity.  We got in real
>>> early and got a very good price that may not be available anymore.
>>>
>>> As for tech headaches:  yes we have autodiscover set up and that catches
>>> a lot.  The biggest headaches are the uber-non technical that are afraid to
>>> do anything without "professional guidance" (we use that term loosely
>>> around here) or hacked/disabled accounts that need a password reset.
>>>
>>> We use Google Apps internally and I love Gmail - was considering
>>> switching to G (before they pulled the plug on the ISP edition).  I polled
>>> some customers about it and we had more than a few customers that were
>>> concerned with Google getting in their pants.
>>>
>>> -Rob
>>>
>>> On Wed, Feb 21, 2018 at 9:47 AM, Steve Jones 
>>> wrote:
>>>
 https://www.rackspace.com/en-us/email-hosting/webmail looks like
 around 2 bucks now

 On Wed, Feb 21, 2018 at 11:31 AM, Matt 
 wrote:

> What is the pricing for rackspace email?
>
>
>

Re: [AFMUG] Email Server

[Steve Jones]

We would probably do our own mail if we had enough emails to get a good
enough rate at rackspace to get a good enough rate to do email.
Also, if we had some eggs we could have ham and eggs, if we had some ham

On Feb 22, 2018 11:23 PM, "Steve Jones"  wrote:

> Youre probably on the dame grandfather pricing we are
>
> On Feb 22, 2018 10:54 PM, "Rob Genovesi"  wrote:
>
>> That's their retail price.  You can do much better on a wholesale
>> agreement - price will probably depend on your quantity.  We got in real
>> early and got a very good price that may not be available anymore.
>>
>> As for tech headaches:  yes we have autodiscover set up and that catches
>> a lot.  The biggest headaches are the uber-non technical that are afraid to
>> do anything without "professional guidance" (we use that term loosely
>> around here) or hacked/disabled accounts that need a password reset.
>>
>> We use Google Apps internally and I love Gmail - was considering
>> switching to G (before they pulled the plug on the ISP edition).  I polled
>> some customers about it and we had more than a few customers that were
>> concerned with Google getting in their pants.
>>
>> -Rob
>>
>> On Wed, Feb 21, 2018 at 9:47 AM, Steve Jones 
>> wrote:
>>
>>> https://www.rackspace.com/en-us/email-hosting/webmail looks like around
>>> 2 bucks now
>>>
>>> On Wed, Feb 21, 2018 at 11:31 AM, Matt 
>>> wrote:
>>>
 What is the pricing for rackspace email?

Re: [AFMUG] Email Server

[Steve Jones]

Youre probably on the dame grandfather pricing we are

On Feb 22, 2018 10:54 PM, "Rob Genovesi"  wrote:

> That's their retail price.  You can do much better on a wholesale
> agreement - price will probably depend on your quantity.  We got in real
> early and got a very good price that may not be available anymore.
>
> As for tech headaches:  yes we have autodiscover set up and that catches a
> lot.  The biggest headaches are the uber-non technical that are afraid to
> do anything without "professional guidance" (we use that term loosely
> around here) or hacked/disabled accounts that need a password reset.
>
> We use Google Apps internally and I love Gmail - was considering switching
> to G (before they pulled the plug on the ISP edition).  I polled some
> customers about it and we had more than a few customers that were concerned
> with Google getting in their pants.
>
> -Rob
>
> On Wed, Feb 21, 2018 at 9:47 AM, Steve Jones 
> wrote:
>
>> https://www.rackspace.com/en-us/email-hosting/webmail looks like around
>> 2 bucks now
>>
>> On Wed, Feb 21, 2018 at 11:31 AM, Matt 
>> wrote:
>>
>>> What is the pricing for rackspace email?
>>>
>>>
>>>

Re: [AFMUG] Email Server

[Rob Genovesi]

That's their retail price.  You can do much better on a wholesale agreement
- price will probably depend on your quantity.  We got in real early and
got a very good price that may not be available anymore.

As for tech headaches:  yes we have autodiscover set up and that catches a
lot.  The biggest headaches are the uber-non technical that are afraid to
do anything without "professional guidance" (we use that term loosely
around here) or hacked/disabled accounts that need a password reset.

We use Google Apps internally and I love Gmail - was considering switching
to G (before they pulled the plug on the ISP edition).  I polled some
customers about it and we had more than a few customers that were concerned
with Google getting in their pants.

-Rob

On Wed, Feb 21, 2018 at 9:47 AM, Steve Jones 
wrote:

> https://www.rackspace.com/en-us/email-hosting/webmail looks like around 2
> bucks now
>
> On Wed, Feb 21, 2018 at 11:31 AM, Matt 
> wrote:
>
>> What is the pricing for rackspace email?
>>
>>
>>

Re: [AFMUG] Email Server

[Kerry Penland]

Well, technically, MagicMail is built on qmail, but one is a 'branded'  
MagicMail solution and the other system is as old as the internet - almost.

MagicMail keeps the system updated, the others, well.

On Tue, 20 Feb 2018 16:43:30 -0500, Dan Parrish  wrote:


Hey you mentioned magicmail twice in that sentence.

--dan



MailEnable for one system, MagicMail for another , and yes, we still  
have a qmail/squirrelmail system running.









--
Using Opera's mail client: http://www.opera.com/mail/

Re: [AFMUG] Email Server

[Dennis Burgess]

Yep does that.

From: Af [mailto:af-boun...@afmug.com] On Behalf Of Mike Hammett
Sent: Wednesday, February 21, 2018 6:11 PM
To: af@afmug.com
Subject: Re: [AFMUG] Email Server

Your backend should discover IPs making attempts and block them.

Should also be systems to sense outbound spam and peculiar traffic patterns and 
block or rate limit those.


-
Mike Hammett
Intelligent Computing Solutions<http://www.ics-il.com/>
[http://www.ics-il.com/images/fbicon.png]<https://www.facebook.com/ICSIL>[http://www.ics-il.com/images/googleicon.png]<https://plus.google.com/+IntelligentComputingSolutionsDeKalb>[http://www.ics-il.com/images/linkedinicon.png]<https://www.linkedin.com/company/intelligent-computing-solutions>[http://www.ics-il.com/images/twittericon.png]<https://twitter.com/ICSIL>
Midwest Internet Exchange<http://www.midwest-ix.com/>
[http://www.ics-il.com/images/fbicon.png]<https://www.facebook.com/mdwestix>[http://www.ics-il.com/images/linkedinicon.png]<https://www.linkedin.com/company/midwest-internet-exchange>[http://www.ics-il.com/images/twittericon.png]<https://twitter.com/mdwestix>
The Brothers WISP<http://www.thebrotherswisp.com/>
[http://www.ics-il.com/images/fbicon.png]<https://www.facebook.com/thebrotherswisp>[http://www.ics-il.com/images/youtubeicon.png]


<https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>

From: "Dennis Burgess" <dmburg...@linktechs.net<mailto:dmburg...@linktechs.net>>
To: af@afmug.com<mailto:af@afmug.com>
Sent: Wednesday, February 21, 2018 1:26:15 PM
Subject: Re: [AFMUG] Email Server
99% of the time, it’s a compromised account sending out spam, however, our spam 
system caches those and blocks the offender until we can either change the 
account password or remove the account.  That’s 99% of what we do.

From: Af [mailto:af-boun...@afmug.com] On Behalf Of Mike Hammett
Sent: Wednesday, February 21, 2018 9:41 AM
To: af@afmug.com<mailto:af@afmug.com>
Subject: Re: [AFMUG] Email Server

What are people doing to cause an administrative burden?


-
Mike Hammett
Intelligent Computing Solutions<http://www.ics-il.com/>
[Image removed by sender.]<https://www.facebook.com/ICSIL>[Image removed by 
sender.]<https://plus.google.com/+IntelligentComputingSolutionsDeKalb>[Image 
removed by 
sender.]<https://www.linkedin.com/company/intelligent-computing-solutions>[Image
 removed by sender.]<https://twitter.com/ICSIL>
Midwest Internet Exchange<http://www.midwest-ix.com/>
[Image removed by sender.]<https://www.facebook.com/mdwestix>[Image removed by 
sender.]<https://www.linkedin.com/company/midwest-internet-exchange>[Image 
removed by sender.]<https://twitter.com/mdwestix>
The Brothers WISP<http://www.thebrotherswisp.com/>
[Image removed by sender.]<https://www.facebook.com/thebrotherswisp>[Image 
removed by sender.]


<https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
____
From: "Jeremy" <jeremysmi...@gmail.com<mailto:jeremysmi...@gmail.com>>
To: af@afmug.com<mailto:af@afmug.com>
Sent: Wednesday, February 21, 2018 9:36:15 AM
Subject: Re: [AFMUG] Email Server
We use Zimbra (and I love it!), but gave up on providing emails to customers 
years ago.  We have a few (maybe 10) remaining aside from our in-house emails.  
These 10 customers are not really profitable due to the amount of time that we 
spend dealing with email issues every year.  I would never even consider going 
back to providing email, and we are considering cancelling these ten.

On Wed, Feb 21, 2018 at 6:18 AM, Dennis Burgess 
<dmburg...@linktechs.net<mailto:dmburg...@linktechs.net>> wrote:
We host quite a few mailboxes, can’t tell you how many, it’s a number of 
servers in redundant configuration, we can have two servers physically go down 
and nothing stops working.  We also backup everything on a daily basis, pricing 
starts at 2 bucks a mailbox but goes down from there as the scale increases.   
We offer secure webmail, secure POP/IMAP as well as SPF and DMARK if you are so 
inclined to do so.  Remote administration and simple migration.  All of our 
pricing is here . 
https://www.linktechs.net/productcart/pc/viewcontent.asp?idpage=47 in case 
someone wanted to know or wished us to host it.☺  Just a FYI.

Dennis Burgess
www.linktechs.net<http://www.linktechs.net/> – 314-735-0270 
x103<tel:(314)%20735-0270> – 
dmburg...@linktechs.net<mailto:dmburg...@linktechs.net>

From: Af [mailto:af-boun...@afmug.com<mailto:af-boun...@afmug.com>] On Behalf 
Of Lewis Bergman
Sent: Tuesday, February 20, 2018 7:53 PM
To: af@afmug.com<mailto:af@afmug.com>
Subject: Re: [AFMUG] Email Server

I tried the same thing. I thought nobody would pay that much. I found they 
would happily do it. I kept raising it. They final

Re: [AFMUG] Email Server

[Paul Stewart]

We run Icewarp as well ... our customers like the webmail interface is what I 
hear.  I'd recommend it to other folks unless you have a very large number of 
mailboxes (over 100k) - that's where we ran into significant issues with the 
platform  however most of those issues got fixed over time and we continue 
to use it currently.  

Paul

On 2018-02-20, 11:42 AM, "Af on behalf of Nate Burke"  wrote:

It's expensive (now) but Icewarp mail server has just worked for us for 
like 15 years.

On 2/20/2018 10:34 AM, Matt wrote:
> For those of you still providing your users with an email account what
> platforms are you using?

Re: [AFMUG] Email Server

[Mike Hammett]

That's why I said most clients. Most clients are the various default app on 
phones and then probably Outlook or Windows Mail. Those should all work with 
auto discover. 

It's not fool proof (they will always make better fools), but it takes away a 
lot of those issues. 




- 
Mike Hammett 
Intelligent Computing Solutions 

Midwest Internet Exchange 

The Brothers WISP 




- Original Message -

From: "Steve Jones" <thatoneguyst...@gmail.com> 
To: af@afmug.com 
Sent: Wednesday, February 21, 2018 6:44:59 PM 
Subject: Re: [AFMUG] Email Server 


Lmao, because autodiscover always works, and everybody wants imaps. 


This includes scanner copiers.. wait, nope. Grandmas old xp machine running her 
mail program noones ever heard of, nope. 


Oh wait, its the end users respinsibility to have devices that comply with the 
autodiscover configuration, and thats geek squads responsibility. 




Oh, and about geek squad, nobody has a workaround for them, ever 


On Feb 21, 2018 6:13 PM, "Mike Hammett" < af...@ics-il.net > wrote: 




If you've set your service up correctly, there's nothing to walk them though. 
It autodiscovers the settings they need and just prompts them for e-mail 
address and password. 





- 
Mike Hammett 
Intelligent Computing Solutions 

Midwest Internet Exchange 

The Brothers WISP 






From: "Jeremy" < jeremysmi...@gmail.com > 
To: af@afmug.com 
Sent: Wednesday, February 21, 2018 3:57:52 PM 

Subject: Re: [AFMUG] Email Server 



These customers want us to come out and setup their Outlook when they have a 
new computer, walk them through setting up their phones, tell them where the 
emails went when they pressed deleteetc., etc. 



On Wed, Feb 21, 2018 at 12:27 PM, Dennis Burgess < dmburg...@linktechs.net > 
wrote: 






WE only host for ISPs anymore, and those questions are sent to the ISP< if they 
wish to open a ticket with us we charge them for it. Simple as that, 99% of the 
time once they open 1-2 tickets they know better and tell the customer. Lol. J 

From: Af [mailto: af-boun...@afmug.com ] On Behalf Of Steve Jones 
Sent: Wednesday, February 21, 2018 12:52 PM 
To: af@afmug.com 
Subject: Re: [AFMUG] Email Server 


"Im having problems with emails getting to people quickly. I send an email to 
myself and its there immediately, but I send it to my gmail, it takes 1-3 
minutes. There is something wrong here that needs fixed, These delays are just 
too much" 

"I sent some customers emails that they didnt get" "how many customers?" "350, 
also Alot of people arent getting emails from me now, and I keep seeing these 
emails about delivery fail" 



On Wed, Feb 21, 2018 at 12:17 PM, Seth Mattinen < se...@rollernet.us > wrote: 




On 2/21/18 9:46 AM, Nate Burke wrote: 


"I just sent an email to my girlfriend with dinner reservations for tonight, 
but now I want to break up with her, can you delete the email that I sent her?" 

"3 years ago I bought a widget, and now I want to buy it again, but I can't 
find it in my inbox, can you find it for me?" 

"I just deleted all my email, but now I want it back. Get it back now!" 

None of these are configuration problems, but will all take support time, even 
to tell them "No, go away" 




Do you actually tell people no though? I do, and it does signal that we expect 
our email users to be self-service and only contact us for issues with the 
tools we give them for self service. 

I also never mention we have an email service to any of our customers and 
discourage the ones that do see it thinking we'll be their email support, 
because we won't and I'm upfront about that. 

~Seth 

Re: [AFMUG] Email Server

[Steve Jones]

Lmao, because autodiscover always works, and everybody wants imaps.

This includes scanner copiers.. wait, nope. Grandmas old xp machine running
her mail program noones ever heard of, nope.

Oh wait, its the end users respinsibility to have devices that comply with
the autodiscover configuration, and thats geek squads responsibility.


Oh, and about geek squad, nobody has a workaround for them, ever

On Feb 21, 2018 6:13 PM, "Mike Hammett" <af...@ics-il.net> wrote:

If you've set your service up correctly, there's nothing to walk them
though. It autodiscovers the settings they need and just prompts them for
e-mail address and password.




-
Mike Hammett
Intelligent Computing Solutions <http://www.ics-il.com/>
<https://www.facebook.com/ICSIL>
<https://plus.google.com/+IntelligentComputingSolutionsDeKalb>
<https://www.linkedin.com/company/intelligent-computing-solutions>
<https://twitter.com/ICSIL>
Midwest Internet Exchange <http://www.midwest-ix.com/>
<https://www.facebook.com/mdwestix>
<https://www.linkedin.com/company/midwest-internet-exchange>
<https://twitter.com/mdwestix>
The Brothers WISP <http://www.thebrotherswisp.com/>
<https://www.facebook.com/thebrotherswisp>


<https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
--
*From: *"Jeremy" <jeremysmi...@gmail.com>
*To: *af@afmug.com
*Sent: *Wednesday, February 21, 2018 3:57:52 PM

*Subject: *Re: [AFMUG] Email Server

These customers want us to come out and setup their Outlook when they have
a new computer, walk them through setting up their phones, tell them where
the emails went when they pressed deleteetc., etc.

On Wed, Feb 21, 2018 at 12:27 PM, Dennis Burgess <dmburg...@linktechs.net>
wrote:

> WE only host for ISPs anymore, and those questions are sent to the ISP< if
> they wish to open a ticket with us we charge them for it.  Simple as that,
> 99% of the time once they open 1-2 tickets they know better and tell the
> customer. Lol.  J
>
>
>
> *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Steve Jones
> *Sent:* Wednesday, February 21, 2018 12:52 PM
> *To:* af@afmug.com
> *Subject:* Re: [AFMUG] Email Server
>
>
>
> "Im having problems with emails getting to people quickly. I send an email
> to myself and its there immediately, but I send it to my gmail, it takes
> 1-3 minutes. There is something wrong here that needs fixed, These delays
> are just too much"
>
> "I sent some customers emails that they didnt get" "how many customers?"
> "350, also Alot of people arent getting emails from me now, and I keep
> seeing these emails about delivery fail"
>
>
>
> On Wed, Feb 21, 2018 at 12:17 PM, Seth Mattinen <se...@rollernet.us>
> wrote:
>
> On 2/21/18 9:46 AM, Nate Burke wrote:
>
> "I just sent an email to my girlfriend with dinner reservations for
> tonight, but now I want to break up with her, can you delete the email that
> I sent her?"
>
> "3 years ago I bought a widget, and now I want to buy it again, but I
> can't find it in my inbox, can you find it for me?"
>
> "I just deleted all my email, but now I want it back.  Get it back now!"
>
> None of these are configuration problems, but will all take support time,
> even to tell them "No, go away"
>
>
>
> Do you actually tell people no though? I do, and it does signal that we
> expect our email users to be self-service and only contact us for issues
> with the tools we give them for self service.
>
> I also never mention we have an email service to any of our customers and
> discourage the ones that do see it thinking we'll be their email support,
> because we won't and I'm upfront about that.
>
> ~Seth
>
>
>

Re: [AFMUG] Email Server

[Mike Hammett]

If you've set your service up correctly, there's nothing to walk them though. 
It autodiscovers the settings they need and just prompts them for e-mail 
address and password. 




- 
Mike Hammett 
Intelligent Computing Solutions 

Midwest Internet Exchange 

The Brothers WISP 




- Original Message -

From: "Jeremy" <jeremysmi...@gmail.com> 
To: af@afmug.com 
Sent: Wednesday, February 21, 2018 3:57:52 PM 
Subject: Re: [AFMUG] Email Server 


These customers want us to come out and setup their Outlook when they have a 
new computer, walk them through setting up their phones, tell them where the 
emails went when they pressed deleteetc., etc. 


On Wed, Feb 21, 2018 at 12:27 PM, Dennis Burgess < dmburg...@linktechs.net > 
wrote: 





WE only host for ISPs anymore, and those questions are sent to the ISP< if they 
wish to open a ticket with us we charge them for it. Simple as that, 99% of the 
time once they open 1-2 tickets they know better and tell the customer. Lol. J 

From: Af [mailto: af-boun...@afmug.com ] On Behalf Of Steve Jones 
Sent: Wednesday, February 21, 2018 12:52 PM 
To: af@afmug.com 
Subject: Re: [AFMUG] Email Server 


"Im having problems with emails getting to people quickly. I send an email to 
myself and its there immediately, but I send it to my gmail, it takes 1-3 
minutes. There is something wrong here that needs fixed, These delays are just 
too much" 

"I sent some customers emails that they didnt get" "how many customers?" "350, 
also Alot of people arent getting emails from me now, and I keep seeing these 
emails about delivery fail" 



On Wed, Feb 21, 2018 at 12:17 PM, Seth Mattinen < se...@rollernet.us > wrote: 




On 2/21/18 9:46 AM, Nate Burke wrote: 


"I just sent an email to my girlfriend with dinner reservations for tonight, 
but now I want to break up with her, can you delete the email that I sent her?" 

"3 years ago I bought a widget, and now I want to buy it again, but I can't 
find it in my inbox, can you find it for me?" 

"I just deleted all my email, but now I want it back. Get it back now!" 

None of these are configuration problems, but will all take support time, even 
to tell them "No, go away" 




Do you actually tell people no though? I do, and it does signal that we expect 
our email users to be self-service and only contact us for issues with the 
tools we give them for self service. 

I also never mention we have an email service to any of our customers and 
discourage the ones that do see it thinking we'll be their email support, 
because we won't and I'm upfront about that. 

~Seth 

Re: [AFMUG] Email Server

[Mike Hammett]

Your backend should discover IPs making attempts and block them. 

Should also be systems to sense outbound spam and peculiar traffic patterns and 
block or rate limit those. 




- 
Mike Hammett 
Intelligent Computing Solutions 

Midwest Internet Exchange 

The Brothers WISP 




- Original Message -

From: "Dennis Burgess" <dmburg...@linktechs.net> 
To: af@afmug.com 
Sent: Wednesday, February 21, 2018 1:26:15 PM 
Subject: Re: [AFMUG] Email Server 



99% of the time, it’s a compromised account sending out spam, however, our spam 
system caches those and blocks the offender until we can either change the 
account password or remove the account. That’s 99% of what we do. 



From: Af [mailto:af-boun...@afmug.com] On Behalf Of Mike Hammett 
Sent: Wednesday, February 21, 2018 9:41 AM 
To: af@afmug.com 
Subject: Re: [AFMUG] Email Server 


What are people doing to cause an administrative burden? 



- 
Mike Hammett 
Intelligent Computing Solutions 
Image removed by sender.Image removed by sender.Image removed by sender.Image 
removed by sender.
Midwest Internet Exchange 
Image removed by sender.Image removed by sender.Image removed by sender.
The Brothers WISP 
Image removed by sender.Image removed by sender.



- Original Message -


From: "Jeremy" <jeremysmi...@gmail.com> 
To: af@afmug.com 
Sent: Wednesday, February 21, 2018 9:36:15 AM 
Subject: Re: [AFMUG] Email Server 

We use Zimbra (and I love it!), but gave up on providing emails to customers 
years ago. We have a few (maybe 10) remaining aside from our in-house emails. 
These 10 customers are not really profitable due to the amount of time that we 
spend dealing with email issues every year. I would never even consider going 
back to providing email, and we are considering cancelling these ten. 



On Wed, Feb 21, 2018 at 6:18 AM, Dennis Burgess < dmburg...@linktechs.net > 
wrote: 




We host quite a few mailboxes, can’t tell you how many, it’s a number of 
servers in redundant configuration, we can have two servers physically go down 
and nothing stops working. We also backup everything on a daily basis, pricing 
starts at 2 bucks a mailbox but goes down from there as the scale increases. We 
offer secure webmail, secure POP/IMAP as well as SPF and DMARK if you are so 
inclined to do so. Remote administration and simple migration. All of our 
pricing is here . 
https://www.linktechs.net/productcart/pc/viewcontent.asp?idpage=47 in case 
someone wanted to know or wished us to host it. J Just a FYI. 

Dennis Burgess 
www.linktechs.net – 314-735-0270 x103 – dmburg...@linktechs.net 

From: Af [mailto: af-boun...@afmug.com ] On Behalf Of Lewis Bergman 
Sent: Tuesday, February 20, 2018 7:53 PM 
To: af@afmug.com 
Subject: Re: [AFMUG] Email Server 

I tried the same thing. I thought nobody would pay that much. I found they 
would happily do it. I kept raising it. They finally started fleeing when i 
required $20 a month paid annually. 


On Tue, Feb 20, 2018, 7:22 PM Steve Jones < thatoneguyst...@gmail.com > wrote: 





We went to rackspace, never turned back, we are ona na inexpensivish rate and 
we dont pimp the isp email. Though maybe we should, we set it at 5 bucks a box 
per month with required annual payment if you want to keep your email after 
leaving our service. Figured that would get them to go away, but a suprising 
number keep it. Its pure cash, like people who still have dialup customers that 
churn cash with zero support each month. 



On Feb 20, 2018 5:32 PM, "Layne Sisk" < la...@serverplus.com > wrote: 


We have lots of ISPs that outsource email hosting to us, but we have a 
grandfathered deal and use BlueTie to provide the service. We used to run our 
own servers and found that we could provide better service at a lower cost (and 
wa less headaches). 

Layne Sisk 
ServerPlus 
801.426.8283, ext 102 






-Original Message- 
From: Af [mailto: af-boun...@afmug.com ] On Behalf Of Matt 
Sent: Tuesday, February 20, 2018 9:35 AM 
To: af@afmug.com 
Subject: [AFMUG] Email Server 

For those of you still providing your users with an email account what 
platforms are you using? 

Re: [AFMUG] Email Server

[Jeremy]

These customers want us to come out and setup their Outlook when they have
a new computer, walk them through setting up their phones, tell them where
the emails went when they pressed deleteetc., etc.

On Wed, Feb 21, 2018 at 12:27 PM, Dennis Burgess <dmburg...@linktechs.net>
wrote:

> WE only host for ISPs anymore, and those questions are sent to the ISP< if
> they wish to open a ticket with us we charge them for it.  Simple as that,
> 99% of the time once they open 1-2 tickets they know better and tell the
> customer. Lol.  J
>
>
>
> *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Steve Jones
> *Sent:* Wednesday, February 21, 2018 12:52 PM
> *To:* af@afmug.com
> *Subject:* Re: [AFMUG] Email Server
>
>
>
> "Im having problems with emails getting to people quickly. I send an email
> to myself and its there immediately, but I send it to my gmail, it takes
> 1-3 minutes. There is something wrong here that needs fixed, These delays
> are just too much"
>
> "I sent some customers emails that they didnt get" "how many customers?"
> "350, also Alot of people arent getting emails from me now, and I keep
> seeing these emails about delivery fail"
>
>
>
> On Wed, Feb 21, 2018 at 12:17 PM, Seth Mattinen <se...@rollernet.us>
> wrote:
>
> On 2/21/18 9:46 AM, Nate Burke wrote:
>
> "I just sent an email to my girlfriend with dinner reservations for
> tonight, but now I want to break up with her, can you delete the email that
> I sent her?"
>
> "3 years ago I bought a widget, and now I want to buy it again, but I
> can't find it in my inbox, can you find it for me?"
>
> "I just deleted all my email, but now I want it back.  Get it back now!"
>
> None of these are configuration problems, but will all take support time,
> even to tell them "No, go away"
>
>
>
> Do you actually tell people no though? I do, and it does signal that we
> expect our email users to be self-service and only contact us for issues
> with the tools we give them for self service.
>
> I also never mention we have an email service to any of our customers and
> discourage the ones that do see it thinking we'll be their email support,
> because we won't and I'm upfront about that.
>
> ~Seth
>
>
>

Re: [AFMUG] Email Server

[Layne Sisk]

We actually provide the support for most of the ISPs that we provide email 
hosting for so the support calls come to us and there is not an additional cost 
to most ISPs (except the per call ones).  But because our main business is 
customer support we were very picky about finding a hosted email solution that 
does NOT generate calls.  In the rare occasion when we get the calls our techs 
usually remote in and fix the issue for the customer instead of trying to talk 
them through it.  Less time, less pain, less frustration.

Layne Sisk
ServerPlus
801.426.8283, ext 102<tel:801.426.8283%2C%20ext%20102>
[New logo xl]<http://www.serverplus.com/>
[http://i.imgur.com/VOz763A.png]
[http://i.imgur.com/xvQYYWa.png]<https://www.facebook.com/ServerPlus365/>
[http://i.imgur.com/ELG0AB1.png]<https://twitter.com/RealServerPlus>
[Utah 100]   [fast50-01] [Inc 5000]

From: Af [mailto:af-boun...@afmug.com] On Behalf Of Steve Jones
Sent: Wednesday, February 21, 2018 11:52 AM
To: af@afmug.com
Subject: Re: [AFMUG] Email Server

"Im having problems with emails getting to people quickly. I send an email to 
myself and its there immediately, but I send it to my gmail, it takes 1-3 
minutes. There is something wrong here that needs fixed, These delays are just 
too much"
"I sent some customers emails that they didnt get" "how many customers?" "350, 
also Alot of people arent getting emails from me now, and I keep seeing these 
emails about delivery fail"

On Wed, Feb 21, 2018 at 12:17 PM, Seth Mattinen 
<se...@rollernet.us<mailto:se...@rollernet.us>> wrote:
On 2/21/18 9:46 AM, Nate Burke wrote:
"I just sent an email to my girlfriend with dinner reservations for tonight, 
but now I want to break up with her, can you delete the email that I sent her?"

"3 years ago I bought a widget, and now I want to buy it again, but I can't 
find it in my inbox, can you find it for me?"

"I just deleted all my email, but now I want it back.  Get it back now!"

None of these are configuration problems, but will all take support time, even 
to tell them "No, go away"


Do you actually tell people no though? I do, and it does signal that we expect 
our email users to be self-service and only contact us for issues with the 
tools we give them for self service.

I also never mention we have an email service to any of our customers and 
discourage the ones that do see it thinking we'll be their email support, 
because we won't and I'm upfront about that.

~Seth

Re: [AFMUG] Email Server

[Dennis Burgess]

WE only host for ISPs anymore, and those questions are sent to the ISP< if they 
wish to open a ticket with us we charge them for it.  Simple as that, 99% of 
the time once they open 1-2 tickets they know better and tell the customer. 
Lol.  ☺

From: Af [mailto:af-boun...@afmug.com] On Behalf Of Steve Jones
Sent: Wednesday, February 21, 2018 12:52 PM
To: af@afmug.com
Subject: Re: [AFMUG] Email Server

"Im having problems with emails getting to people quickly. I send an email to 
myself and its there immediately, but I send it to my gmail, it takes 1-3 
minutes. There is something wrong here that needs fixed, These delays are just 
too much"
"I sent some customers emails that they didnt get" "how many customers?" "350, 
also Alot of people arent getting emails from me now, and I keep seeing these 
emails about delivery fail"

On Wed, Feb 21, 2018 at 12:17 PM, Seth Mattinen 
<se...@rollernet.us<mailto:se...@rollernet.us>> wrote:
On 2/21/18 9:46 AM, Nate Burke wrote:
"I just sent an email to my girlfriend with dinner reservations for tonight, 
but now I want to break up with her, can you delete the email that I sent her?"

"3 years ago I bought a widget, and now I want to buy it again, but I can't 
find it in my inbox, can you find it for me?"

"I just deleted all my email, but now I want it back.  Get it back now!"

None of these are configuration problems, but will all take support time, even 
to tell them "No, go away"


Do you actually tell people no though? I do, and it does signal that we expect 
our email users to be self-service and only contact us for issues with the 
tools we give them for self service.

I also never mention we have an email service to any of our customers and 
discourage the ones that do see it thinking we'll be their email support, 
because we won't and I'm upfront about that.

~Seth

Re: [AFMUG] Email Server

[Jason McKemie]

Yup, I've been using Gmail/Google Apps for years and it has worked great.

On Wednesday, February 21, 2018, Chuck McCown <ch...@wbmfg.com> wrote:

> God bless gmail.
>
> *From:* Nate Burke
> *Sent:* Wednesday, February 21, 2018 10:46 AM
> *To:* af@afmug.com
> *Subject:* Re: [AFMUG] Email Server
>
> "I just sent an email to my girlfriend with dinner reservations for
> tonight, but now I want to break up with her, can you delete the email that
> I sent her?"
>
> "3 years ago I bought a widget, and now I want to buy it again, but I
> can't find it in my inbox, can you find it for me?"
>
> "I just deleted all my email, but now I want it back.  Get it back now!"
>
> None of these are configuration problems, but will all take support time,
> even to tell them "No, go away"
>
> On 2/21/2018 11:23 AM, Mike Hammett wrote:
>
> Username and password is all they need. If you've set your backend up
> correctly, most mail clients will autodiscover all other required settings.
>
> It really isn't that complicated.
>
>
>
> -
> Mike Hammett
> Intelligent Computing Solutions <http://www.ics-il.com/>
> <https://www.facebook.com/ICSIL>
> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb>
> <https://www.linkedin.com/company/intelligent-computing-solutions>
> <https://twitter.com/ICSIL>
> Midwest Internet Exchange <http://www.midwest-ix.com/>
> <https://www.facebook.com/mdwestix>
> <https://www.linkedin.com/company/midwest-internet-exchange>
> <https://twitter.com/mdwestix>
> The Brothers WISP <http://www.thebrotherswisp.com/>
> <https://www.facebook.com/thebrotherswisp>
>
>
> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
> --
> *From: *"Brandon Yuchasz" mailto:li...@gogebicrange.net
> *To: *af@afmug.com
> *Sent: *Wednesday, February 21, 2018 10:53:30 AM
> *Subject: *Re: [AFMUG] Email Server
>
> My guess is “ I cant get email to work on my new iphone” J
>
>
>
>
>
> *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Mike Hammett
> *Sent:* Wednesday, February 21, 2018 9:41 AM
> *To:* af@afmug.com
> *Subject:* Re: [AFMUG] Email Server
>
>
>
> What are people doing to cause an administrative burden?
>
>
>
> -
> Mike Hammett
> Intelligent Computing Solutions <http://www.ics-il.com/>
> <https://www.facebook.com/ICSIL>
> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb>
> <https://www.linkedin.com/company/intelligent-computing-solutions>
> <https://twitter.com/ICSIL>
> Midwest Internet Exchange <http://www.midwest-ix.com/>
> <https://www.facebook.com/mdwestix>
> <https://www.linkedin.com/company/midwest-internet-exchange>
> <https://twitter.com/mdwestix>
> The Brothers WISP <http://www.thebrotherswisp.com/>
> <https://www.facebook.com/thebrotherswisp>
>
>
> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
> --
>
> *From: *"Jeremy" <jeremysmi...@gmail.com>
> *To: *af@afmug.com
> *Sent: *Wednesday, February 21, 2018 9:36:15 AM
> *Subject: *Re: [AFMUG] Email Server
>
> We use Zimbra (and I love it!), but gave up on providing emails to
> customers years ago.  We have a few (maybe 10) remaining aside from our
> in-house emails.  These 10 customers are not really profitable due to the
> amount of time that we spend dealing with email issues every year.  I would
> never even consider going back to providing email, and we are considering
> cancelling these ten.
>
>
>
> On Wed, Feb 21, 2018 at 6:18 AM, Dennis Burgess <dmburg...@linktechs.net>
> wrote:
>
> We host quite a few mailboxes, can’t tell you how many, it’s a number of
> servers in redundant configuration, we can have two servers physically go
> down and nothing stops working.  We also backup everything on a daily
> basis, pricing starts at 2 bucks a mailbox but goes down from there as the
> scale increases.   We offer secure webmail, secure POP/IMAP as well as SPF
> and DMARK if you are so inclined to do so.  Remote administration and
> simple migration.  All of our pricing is here .
> <https://www.linktechs.net/productcart/pc/viewcontent.asp?idpage=47>
> https://www.linktechs.net/productcart/pc/viewcontent.asp?idpage=47 in
> case someone wanted to know or wished us to host it.J  Just a FYI.
>
>
>
> Dennis Burgess
>
> <http://www.linktechs.net/>www.linktechs.net – 314-735-0270 x103
> <%28314%29%20735-0270> – dmburg...@linktechs.net
>
>
>
> *From:* Af [mailto:af

Re: [AFMUG] Email Server

[Steve Jones]

"Im having problems with emails getting to people quickly. I send an email
to myself and its there immediately, but I send it to my gmail, it takes
1-3 minutes. There is something wrong here that needs fixed, These delays
are just too much"
"I sent some customers emails that they didnt get" "how many customers?"
"350, also Alot of people arent getting emails from me now, and I keep
seeing these emails about delivery fail"

On Wed, Feb 21, 2018 at 12:17 PM, Seth Mattinen  wrote:

> On 2/21/18 9:46 AM, Nate Burke wrote:
>
>> "I just sent an email to my girlfriend with dinner reservations for
>> tonight, but now I want to break up with her, can you delete the email that
>> I sent her?"
>>
>> "3 years ago I bought a widget, and now I want to buy it again, but I
>> can't find it in my inbox, can you find it for me?"
>>
>> "I just deleted all my email, but now I want it back.  Get it back now!"
>>
>> None of these are configuration problems, but will all take support time,
>> even to tell them "No, go away"
>>
>
>
> Do you actually tell people no though? I do, and it does signal that we
> expect our email users to be self-service and only contact us for issues
> with the tools we give them for self service.
>
> I also never mention we have an email service to any of our customers and
> discourage the ones that do see it thinking we'll be their email support,
> because we won't and I'm upfront about that.
>
> ~Seth
>

Re: [AFMUG] Email Server

[Dennis Burgess]

99% of the time, it’s a compromised account sending out spam, however, our spam 
system caches those and blocks the offender until we can either change the 
account password or remove the account.  That’s 99% of what we do.

From: Af [mailto:af-boun...@afmug.com] On Behalf Of Mike Hammett
Sent: Wednesday, February 21, 2018 9:41 AM
To: af@afmug.com
Subject: Re: [AFMUG] Email Server

What are people doing to cause an administrative burden?


-
Mike Hammett
Intelligent Computing Solutions<http://www.ics-il.com/>
[Image removed by sender.]<https://www.facebook.com/ICSIL>[Image removed by 
sender.]<https://plus.google.com/+IntelligentComputingSolutionsDeKalb>[Image 
removed by 
sender.]<https://www.linkedin.com/company/intelligent-computing-solutions>[Image
 removed by sender.]<https://twitter.com/ICSIL>
Midwest Internet Exchange<http://www.midwest-ix.com/>
[Image removed by sender.]<https://www.facebook.com/mdwestix>[Image removed by 
sender.]<https://www.linkedin.com/company/midwest-internet-exchange>[Image 
removed by sender.]<https://twitter.com/mdwestix>
The Brothers WISP<http://www.thebrotherswisp.com/>
[Image removed by sender.]<https://www.facebook.com/thebrotherswisp>[Image 
removed by sender.]


<https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>

From: "Jeremy" <jeremysmi...@gmail.com>
To: af@afmug.com
Sent: Wednesday, February 21, 2018 9:36:15 AM
Subject: Re: [AFMUG] Email Server
We use Zimbra (and I love it!), but gave up on providing emails to customers 
years ago.  We have a few (maybe 10) remaining aside from our in-house emails.  
These 10 customers are not really profitable due to the amount of time that we 
spend dealing with email issues every year.  I would never even consider going 
back to providing email, and we are considering cancelling these ten.

On Wed, Feb 21, 2018 at 6:18 AM, Dennis Burgess 
<dmburg...@linktechs.net<mailto:dmburg...@linktechs.net>> wrote:
We host quite a few mailboxes, can’t tell you how many, it’s a number of 
servers in redundant configuration, we can have two servers physically go down 
and nothing stops working.  We also backup everything on a daily basis, pricing 
starts at 2 bucks a mailbox but goes down from there as the scale increases.   
We offer secure webmail, secure POP/IMAP as well as SPF and DMARK if you are so 
inclined to do so.  Remote administration and simple migration.  All of our 
pricing is here . 
https://www.linktechs.net/productcart/pc/viewcontent.asp?idpage=47 in case 
someone wanted to know or wished us to host it.☺  Just a FYI.

Dennis Burgess
www.linktechs.net<http://www.linktechs.net/> – 314-735-0270 
x103<tel:(314)%20735-0270> – 
dmburg...@linktechs.net<mailto:dmburg...@linktechs.net>

From: Af [mailto:af-boun...@afmug.com<mailto:af-boun...@afmug.com>] On Behalf 
Of Lewis Bergman
Sent: Tuesday, February 20, 2018 7:53 PM
To: af@afmug.com<mailto:af@afmug.com>
Subject: Re: [AFMUG] Email Server

I tried the same thing. I thought nobody would pay that much. I found they 
would happily do it. I kept raising it. They finally started fleeing when i 
required $20 a month paid annually.
On Tue, Feb 20, 2018, 7:22 PM Steve Jones 
<thatoneguyst...@gmail.com<mailto:thatoneguyst...@gmail.com>> wrote:
We went to rackspace, never turned back, we are ona na inexpensivish rate and 
we dont pimp the isp email. Though maybe we should, we set it at 5 bucks a box 
per month with required annual payment if you want to keep your email after 
leaving our service. Figured that would get them to go away, but a suprising 
number keep it. Its pure cash, like people who still have dialup customers that 
churn cash with zero support each month.

On Feb 20, 2018 5:32 PM, "Layne Sisk" 
<la...@serverplus.com<mailto:la...@serverplus.com>> wrote:
We have lots of ISPs that outsource email hosting to us, but we have a 
grandfathered deal and use BlueTie to provide the service.  We used to run our 
own servers and found that we could provide better service at a lower cost (and 
wa less headaches).

Layne Sisk
ServerPlus
801.426.8283, ext 102<tel:801.426.8283%2C%20ext%20102>






-Original Message-
From: Af [mailto:af-boun...@afmug.com<mailto:af-boun...@afmug.com>] On Behalf 
Of Matt
Sent: Tuesday, February 20, 2018 9:35 AM
To: af@afmug.com<mailto:af@afmug.com>
Subject: [AFMUG] Email Server

For those of you still providing your users with an email account what 
platforms are you using?

Re: [AFMUG] Email Server

[Seth Mattinen]

On 2/21/18 10:51, Steve Jones wrote:
"Im having problems with emails getting to people quickly. I send an 
email to myself and its there immediately, but I send it to my gmail, it 
takes 1-3 minutes. There is something wrong here that needs fixed, These 
delays are just too much"


I always refer people to gmail...which is I know is a dick move because 
nobody there is actually going to help, but if gmail said 250 ok we're done.

Re: [AFMUG] Email Server

[Seth Mattinen]

On 2/21/18 9:46 AM, Nate Burke wrote:
"I just sent an email to my girlfriend with dinner reservations for 
tonight, but now I want to break up with her, can you delete the email 
that I sent her?"


"3 years ago I bought a widget, and now I want to buy it again, but I 
can't find it in my inbox, can you find it for me?"


"I just deleted all my email, but now I want it back.  Get it back now!"

None of these are configuration problems, but will all take support 
time, even to tell them "No, go away"



Do you actually tell people no though? I do, and it does signal that we 
expect our email users to be self-service and only contact us for issues 
with the tools we give them for self service.


I also never mention we have an email service to any of our customers 
and discourage the ones that do see it thinking we'll be their email 
support, because we won't and I'm upfront about that.


~Seth

Re: [AFMUG] Email Server

[Chuck McCown]

God bless gmail.  

From: Nate Burke 
Sent: Wednesday, February 21, 2018 10:46 AM
To: af@afmug.com 
Subject: Re: [AFMUG] Email Server

"I just sent an email to my girlfriend with dinner reservations for tonight, 
but now I want to break up with her, can you delete the email that I sent her?" 
 

"3 years ago I bought a widget, and now I want to buy it again, but I can't 
find it in my inbox, can you find it for me?"

"I just deleted all my email, but now I want it back.  Get it back now!"

None of these are configuration problems, but will all take support time, even 
to tell them "No, go away"


On 2/21/2018 11:23 AM, Mike Hammett wrote:

  Username and password is all they need. If you've set your backend up 
correctly, most mail clients will autodiscover all other required settings.

  It really isn't that complicated.




  -
  Mike Hammett
  Intelligent Computing Solutions

  Midwest Internet Exchange

  The Brothers WISP






--

  From: "Brandon Yuchasz" mailto:li...@gogebicrange.net
  To: af@afmug.com
  Sent: Wednesday, February 21, 2018 10:53:30 AM
  Subject: Re: [AFMUG] Email Server


  My guess is “ I cant get email to work on my new iphone” J





  From: Af [mailto:af-boun...@afmug.com] On Behalf Of Mike Hammett
  Sent: Wednesday, February 21, 2018 9:41 AM
  To: af@afmug.com
  Subject: Re: [AFMUG] Email Server



  What are people doing to cause an administrative burden?



  -
  Mike Hammett
  Intelligent Computing Solutions

  Midwest Internet Exchange

  The Brothers WISP






--

  From: "Jeremy" <jeremysmi...@gmail.com>
  To: af@afmug.com
  Sent: Wednesday, February 21, 2018 9:36:15 AM
  Subject: Re: [AFMUG] Email Server

  We use Zimbra (and I love it!), but gave up on providing emails to customers 
years ago.  We have a few (maybe 10) remaining aside from our in-house emails.  
These 10 customers are not really profitable due to the amount of time that we 
spend dealing with email issues every year.  I would never even consider going 
back to providing email, and we are considering cancelling these ten.



  On Wed, Feb 21, 2018 at 6:18 AM, Dennis Burgess <dmburg...@linktechs.net> 
wrote:

  We host quite a few mailboxes, can’t tell you how many, it’s a number of 
servers in redundant configuration, we can have two servers physically go down 
and nothing stops working.  We also backup everything on a daily basis, pricing 
starts at 2 bucks a mailbox but goes down from there as the scale increases.   
We offer secure webmail, secure POP/IMAP as well as SPF and DMARK if you are so 
inclined to do so.  Remote administration and simple migration.  All of our 
pricing is here . 
https://www.linktechs.net/productcart/pc/viewcontent.asp?idpage=47 in case 
someone wanted to know or wished us to host it.J  Just a FYI.  



  Dennis Burgess

  www.linktechs.net – 314-735-0270 x103 – dmburg...@linktechs.net 



  From: Af [mailto:af-boun...@afmug.com] On Behalf Of Lewis Bergman
  Sent: Tuesday, February 20, 2018 7:53 PM
  To: af@afmug.com
  Subject: Re: [AFMUG] Email Server



  I tried the same thing. I thought nobody would pay that much. I found they 
would happily do it. I kept raising it. They finally started fleeing when i 
required $20 a month paid annually.

  On Tue, Feb 20, 2018, 7:22 PM Steve Jones <thatoneguyst...@gmail.com> wrote:

We went to rackspace, never turned back, we are ona na inexpensivish rate 
and we dont pimp the isp email. Though maybe we should, we set it at 5 bucks a 
box per month with required annual payment if you want to keep your email after 
leaving our service. Figured that would get them to go away, but a suprising 
number keep it. Its pure cash, like people who still have dialup customers that 
churn cash with zero support each month.



On Feb 20, 2018 5:32 PM, "Layne Sisk" <la...@serverplus.com> wrote:

  We have lots of ISPs that outsource email hosting to us, but we have a 
grandfathered deal and use BlueTie to provide the service.  We used to run our 
own servers and found that we could provide better service at a lower cost (and 
wa less headaches).

  Layne Sisk
  ServerPlus
  801.426.8283, ext 102




 

  -Original Message-
  From: Af [mailto:af-boun...@afmug.com] On Behalf Of Matt
  Sent: Tuesday, February 20, 2018 9:35 AM
  To: af@afmug.com
  Subject: [AFMUG] Email Server

  For those of you still providing your users with an email account what 
platforms are you using?

Re: [AFMUG] Email Server

[Steve Jones]

rackspace has an excellent self help page. We point every customer that
calls in to it, never deal with them anymore except to reset passwords
through powercode for them

On Wed, Feb 21, 2018 at 11:33 AM, Mathew Howard <mhoward...@gmail.com>
wrote:

> Indeed... the administrative burden isn't caused by running the email
> server itself, it comes from dealing with people that expect you to teach
> them how to use email, and explaining the same thing a hundred different
> times to the same customer (like say, why they can't find all of the
> messages that they deleted three years ago, or why an email won't go
> through when you keep trying to send it to an address that doesn't exist...
> ). For the majority of customers, sure, there's nothing to it, but it only
> takes a tiny percentage to make it very much not worth dealing with.
>
> On Wed, Feb 21, 2018 at 10:53 AM, Brandon Yuchasz <li...@gogebicrange.net>
> wrote:
>
>> My guess is “ I cant get email to work on my new iphone” J
>>
>>
>>
>>
>>
>> *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Mike Hammett
>> *Sent:* Wednesday, February 21, 2018 9:41 AM
>> *To:* af@afmug.com
>> *Subject:* Re: [AFMUG] Email Server
>>
>>
>>
>> What are people doing to cause an administrative burden?
>>
>>
>>
>> -
>> Mike Hammett
>> Intelligent Computing Solutions <http://www.ics-il.com/>
>> <https://www.facebook.com/ICSIL>
>> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb>
>> <https://www.linkedin.com/company/intelligent-computing-solutions>
>> <https://twitter.com/ICSIL>
>> Midwest Internet Exchange <http://www.midwest-ix.com/>
>> <https://www.facebook.com/mdwestix>
>> <https://www.linkedin.com/company/midwest-internet-exchange>
>> <https://twitter.com/mdwestix>
>> The Brothers WISP <http://www.thebrotherswisp.com/>
>> <https://www.facebook.com/thebrotherswisp>
>>
>>
>> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
>> --
>>
>> *From: *"Jeremy" <jeremysmi...@gmail.com>
>> *To: *af@afmug.com
>> *Sent: *Wednesday, February 21, 2018 9:36:15 AM
>> *Subject: *Re: [AFMUG] Email Server
>>
>> We use Zimbra (and I love it!), but gave up on providing emails to
>> customers years ago.  We have a few (maybe 10) remaining aside from our
>> in-house emails.  These 10 customers are not really profitable due to the
>> amount of time that we spend dealing with email issues every year.  I would
>> never even consider going back to providing email, and we are considering
>> cancelling these ten.
>>
>>
>>
>> On Wed, Feb 21, 2018 at 6:18 AM, Dennis Burgess <dmburg...@linktechs.net>
>> wrote:
>>
>> We host quite a few mailboxes, can’t tell you how many, it’s a number of
>> servers in redundant configuration, we can have two servers physically go
>> down and nothing stops working.  We also backup everything on a daily
>> basis, pricing starts at 2 bucks a mailbox but goes down from there as the
>> scale increases.   We offer secure webmail, secure POP/IMAP as well as SPF
>> and DMARK if you are so inclined to do so.  Remote administration and
>> simple migration.  All of our pricing is here .
>> https://www.linktechs.net/productcart/pc/viewcontent.asp?idpage=47 in
>> case someone wanted to know or wished us to host it.J  Just a FYI.
>>
>>
>>
>> Dennis Burgess
>>
>> www.linktechs.net – 314-735-0270 x103 <(314)%20735-0270> –
>> dmburg...@linktechs.net
>>
>>
>>
>> *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Lewis Bergman
>> *Sent:* Tuesday, February 20, 2018 7:53 PM
>> *To:* af@afmug.com
>> *Subject:* Re: [AFMUG] Email Server
>>
>>
>>
>> I tried the same thing. I thought nobody would pay that much. I found
>> they would happily do it. I kept raising it. They finally started fleeing
>> when i required $20 a month paid annually.
>>
>> On Tue, Feb 20, 2018, 7:22 PM Steve Jones <thatoneguyst...@gmail.com>
>> wrote:
>>
>> We went to rackspace, never turned back, we are ona na inexpensivish rate
>> and we dont pimp the isp email. Though maybe we should, we set it at 5
>> bucks a box per month with required annual payment if you want to keep your
>> email after leaving our service. Figured that would get them to go away,
>> but a suprising number keep it. Its pure cash, like people who still have
>> dialup customers that churn cash wit

Re: [AFMUG] Email Server

[Steve Jones]

https://www.rackspace.com/en-us/email-hosting/webmail looks like around 2
bucks now

On Wed, Feb 21, 2018 at 11:31 AM, Matt <matt.mailingli...@gmail.com> wrote:

> What is the pricing for rackspace email?
>
>
> On Wed, Feb 21, 2018 at 11:13 AM, Rob Genovesi <r...@corp.coastside.net>
> wrote:
>
>> Only 10 minutes?  Consider yourself lucky!  Getting stuck on long email
>> support calls is frustrating, but then I look at the numbers and its still
>> a profitable service for us.  We charge $5/month or $50/annually for e-mail
>> account.  We have customers that have moved away, or switched providers,
>> but keep the e-mail active, we still have some revenue there.
>>
>> We switched from in house to Rackspace several years ago, been happy with
>> them.
>>
>>
>> -Rob
>>
>>
>> On Wed, Feb 21, 2018 at 8:48 AM, Adam Moffett <dmmoff...@gmail.com>
>> wrote:
>>
>>> Does it matter?  If you spent 10 minutes answering an email support
>>> question, you'll never get those 10 minutes back.
>>>
>>>
>>>
>>> -- Original Message --
>>> From: "Mike Hammett" <af...@ics-il.net>
>>> To: af@afmug.com
>>> Sent: 2/21/2018 10:41:03 AM
>>> Subject: Re: [AFMUG] Email Server
>>>
>>> What are people doing to cause an administrative burden?
>>>
>>>
>>>
>>> -
>>> Mike Hammett
>>> Intelligent Computing Solutions <http://www.ics-il.com/>
>>> <https://www.facebook.com/ICSIL>
>>> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb>
>>> <https://www.linkedin.com/company/intelligent-computing-solutions>
>>> <https://twitter.com/ICSIL>
>>> Midwest Internet Exchange <http://www.midwest-ix.com/>
>>> <https://www.facebook.com/mdwestix>
>>> <https://www.linkedin.com/company/midwest-internet-exchange>
>>> <https://twitter.com/mdwestix>
>>> The Brothers WISP <http://www.thebrotherswisp.com/>
>>> <https://www.facebook.com/thebrotherswisp>
>>> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
>>>
>>>
>>
>

Re: [AFMUG] Email Server

[Nate Burke]

"I just sent an email to my girlfriend with dinner reservations for 
tonight, but now I want to break up with her, can you delete the email 
that I sent her?"


"3 years ago I bought a widget, and now I want to buy it again, but I 
can't find it in my inbox, can you find it for me?"


"I just deleted all my email, but now I want it back.  Get it back now!"

None of these are configuration problems, but will all take support 
time, even to tell them "No, go away"


On 2/21/2018 11:23 AM, Mike Hammett wrote:
Username and password is all they need. If you've set your backend up 
correctly, most mail clients will autodiscover all other required 
settings.


It really isn't that complicated.



-
Mike Hammett
Intelligent Computing Solutions <http://www.ics-il.com/>
<https://www.facebook.com/ICSIL><https://plus.google.com/+IntelligentComputingSolutionsDeKalb><https://www.linkedin.com/company/intelligent-computing-solutions><https://twitter.com/ICSIL>
Midwest Internet Exchange <http://www.midwest-ix.com/>
<https://www.facebook.com/mdwestix><https://www.linkedin.com/company/midwest-internet-exchange><https://twitter.com/mdwestix>
The Brothers WISP <http://www.thebrotherswisp.com/>
<https://www.facebook.com/thebrotherswisp>


<https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>

*From: *"Brandon Yuchasz" <li...@gogebicrange.net>
*To: *af@afmug.com
*Sent: *Wednesday, February 21, 2018 10:53:30 AM
*Subject: *Re: [AFMUG] Email Server

My guess is “ I cant get email to work on my new iphone” J

*From:*Af [mailto:af-boun...@afmug.com] *On Behalf Of *Mike Hammett
*Sent:* Wednesday, February 21, 2018 9:41 AM
*To:* af@afmug.com
*Subject:* Re: [AFMUG] Email Server

What are people doing to cause an administrative burden?



-
Mike Hammett
Intelligent Computing Solutions <http://www.ics-il.com/>
<https://www.facebook.com/ICSIL><https://plus.google.com/+IntelligentComputingSolutionsDeKalb><https://www.linkedin.com/company/intelligent-computing-solutions><https://twitter.com/ICSIL>
Midwest Internet Exchange <http://www.midwest-ix.com/>
<https://www.facebook.com/mdwestix><https://www.linkedin.com/company/midwest-internet-exchange><https://twitter.com/mdwestix>
The Brothers WISP <http://www.thebrotherswisp.com/>
<https://www.facebook.com/thebrotherswisp>


<https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>

--------

*From: *"Jeremy" <jeremysmi...@gmail.com <mailto:jeremysmi...@gmail.com>>
*To: *af@afmug.com <mailto:af@afmug.com>
*Sent: *Wednesday, February 21, 2018 9:36:15 AM
*Subject: *Re: [AFMUG] Email Server

We use Zimbra (and I love it!), but gave up on providing emails to 
customers years ago.  We have a few (maybe 10) remaining aside from 
our in-house emails.  These 10 customers are not really profitable due 
to the amount of time that we spend dealing with email issues every 
year.  I would never even consider going back to providing email, and 
we are considering cancelling these ten.


On Wed, Feb 21, 2018 at 6:18 AM, Dennis Burgess 
<dmburg...@linktechs.net <mailto:dmburg...@linktechs.net>> wrote:


We host quite a few mailboxes, can’t tell you how many, it’s a number 
of servers in redundant configuration, we can have two servers 
physically go down and nothing stops working.  We also backup 
everything on a daily basis, pricing starts at 2 bucks a mailbox but 
goes down from there as the scale increases.   We offer secure 
webmail, secure POP/IMAP as well as SPF and DMARK if you are so 
inclined to do so.  Remote administration and simple migration.  All 
of our pricing is here 
.https://www.linktechs.net/productcart/pc/viewcontent.asp?idpage=47 in 
case someone wanted to know or wished us to host it. JJust a FYI.


Dennis Burgess

www.linktechs.net <http://www.linktechs.net/> – 314-735-0270 x103 
<tel:%28314%29%20735-0270> – dmburg...@linktechs.net 
<mailto:dmburg...@linktechs.net>


*From:*Af [mailto:af-boun...@afmug.com <mailto:af-boun...@afmug.com>] 
*On Behalf Of *Lewis Bergman

*Sent:* Tuesday, February 20, 2018 7:53 PM
*To:* af@afmug.com <mailto:af@afmug.com>
*Subject:* Re: [AFMUG] Email Server

I tried the same thing. I thought nobody would pay that much. I found 
they would happily do it. I kept raising it. They finally started 
fleeing when i required $20 a month paid annually.


On Tue, Feb 20, 2018, 7:22 PM Steve Jones <thatoneguyst...@gmail.com 
<mailto:thatoneguyst...@gmail.com>> wrote:


We went to rackspace, never turned back, we are ona na
inexpensivish rate and we dont pimp the isp email. Though maybe we
should, we set it at 5 bucks a box per mo

Re: [AFMUG] Email Server

[Steve Jones]

cant use the words "all" and "most" in the same sentence :-)

On Wed, Feb 21, 2018 at 11:23 AM, Mike Hammett <af...@ics-il.net> wrote:

> Username and password is all they need. If you've set your backend up
> correctly, most mail clients will autodiscover all other required settings.
>
> It really isn't that complicated.
>
>
>
> -
> Mike Hammett
> Intelligent Computing Solutions <http://www.ics-il.com/>
> <https://www.facebook.com/ICSIL>
> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb>
> <https://www.linkedin.com/company/intelligent-computing-solutions>
> <https://twitter.com/ICSIL>
> Midwest Internet Exchange <http://www.midwest-ix.com/>
> <https://www.facebook.com/mdwestix>
> <https://www.linkedin.com/company/midwest-internet-exchange>
> <https://twitter.com/mdwestix>
> The Brothers WISP <http://www.thebrotherswisp.com/>
> <https://www.facebook.com/thebrotherswisp>
>
>
> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
> ----------
> *From: *"Brandon Yuchasz" <li...@gogebicrange.net>
> *To: *af@afmug.com
> *Sent: *Wednesday, February 21, 2018 10:53:30 AM
> *Subject: *Re: [AFMUG] Email Server
>
> My guess is “ I cant get email to work on my new iphone” J
>
>
>
>
>
> *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Mike Hammett
> *Sent:* Wednesday, February 21, 2018 9:41 AM
> *To:* af@afmug.com
> *Subject:* Re: [AFMUG] Email Server
>
>
>
> What are people doing to cause an administrative burden?
>
>
>
> -
> Mike Hammett
> Intelligent Computing Solutions <http://www.ics-il.com/>
> <https://www.facebook.com/ICSIL>
> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb>
> <https://www.linkedin.com/company/intelligent-computing-solutions>
> <https://twitter.com/ICSIL>
> Midwest Internet Exchange <http://www.midwest-ix.com/>
> <https://www.facebook.com/mdwestix>
> <https://www.linkedin.com/company/midwest-internet-exchange>
> <https://twitter.com/mdwestix>
> The Brothers WISP <http://www.thebrotherswisp.com/>
> <https://www.facebook.com/thebrotherswisp>
>
>
> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
> --
>
> *From: *"Jeremy" <jeremysmi...@gmail.com>
> *To: *af@afmug.com
> *Sent: *Wednesday, February 21, 2018 9:36:15 AM
> *Subject: *Re: [AFMUG] Email Server
>
> We use Zimbra (and I love it!), but gave up on providing emails to
> customers years ago.  We have a few (maybe 10) remaining aside from our
> in-house emails.  These 10 customers are not really profitable due to the
> amount of time that we spend dealing with email issues every year.  I would
> never even consider going back to providing email, and we are considering
> cancelling these ten.
>
>
>
> On Wed, Feb 21, 2018 at 6:18 AM, Dennis Burgess <dmburg...@linktechs.net>
> wrote:
>
> We host quite a few mailboxes, can’t tell you how many, it’s a number of
> servers in redundant configuration, we can have two servers physically go
> down and nothing stops working.  We also backup everything on a daily
> basis, pricing starts at 2 bucks a mailbox but goes down from there as the
> scale increases.   We offer secure webmail, secure POP/IMAP as well as SPF
> and DMARK if you are so inclined to do so.  Remote administration and
> simple migration.  All of our pricing is here . https://www.linktechs.net/
> productcart/pc/viewcontent.asp?idpage=47 in case someone wanted to know
> or wished us to host it.J  Just a FYI.
>
>
>
> Dennis Burgess
>
> www.linktechs.net – 314-735-0270 x103 <(314)%20735-0270> –
> dmburg...@linktechs.net
>
>
>
> *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Lewis Bergman
> *Sent:* Tuesday, February 20, 2018 7:53 PM
> *To:* af@afmug.com
> *Subject:* Re: [AFMUG] Email Server
>
>
>
> I tried the same thing. I thought nobody would pay that much. I found they
> would happily do it. I kept raising it. They finally started fleeing when i
> required $20 a month paid annually.
>
> On Tue, Feb 20, 2018, 7:22 PM Steve Jones <thatoneguyst...@gmail.com>
> wrote:
>
> We went to rackspace, never turned back, we are ona na inexpensivish rate
> and we dont pimp the isp email. Though maybe we should, we set it at 5
> bucks a box per month with required annual payment if you want to keep your
> email after leaving our service. Figured that would get them to go away,
> but a suprising number keep it. Its pure cash, like people who still have
> dialup custome

Re: [AFMUG] Email Server

[Mathew Howard]

Indeed... the administrative burden isn't caused by running the email
server itself, it comes from dealing with people that expect you to teach
them how to use email, and explaining the same thing a hundred different
times to the same customer (like say, why they can't find all of the
messages that they deleted three years ago, or why an email won't go
through when you keep trying to send it to an address that doesn't exist...
). For the majority of customers, sure, there's nothing to it, but it only
takes a tiny percentage to make it very much not worth dealing with.

On Wed, Feb 21, 2018 at 10:53 AM, Brandon Yuchasz <li...@gogebicrange.net>
wrote:

> My guess is “ I cant get email to work on my new iphone” J
>
>
>
>
>
> *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Mike Hammett
> *Sent:* Wednesday, February 21, 2018 9:41 AM
> *To:* af@afmug.com
> *Subject:* Re: [AFMUG] Email Server
>
>
>
> What are people doing to cause an administrative burden?
>
>
>
> -
> Mike Hammett
> Intelligent Computing Solutions <http://www.ics-il.com/>
> <https://www.facebook.com/ICSIL>
> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb>
> <https://www.linkedin.com/company/intelligent-computing-solutions>
> <https://twitter.com/ICSIL>
> Midwest Internet Exchange <http://www.midwest-ix.com/>
> <https://www.facebook.com/mdwestix>
> <https://www.linkedin.com/company/midwest-internet-exchange>
> <https://twitter.com/mdwestix>
> The Brothers WISP <http://www.thebrotherswisp.com/>
> <https://www.facebook.com/thebrotherswisp>
>
>
> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
> --
>
> *From: *"Jeremy" <jeremysmi...@gmail.com>
> *To: *af@afmug.com
> *Sent: *Wednesday, February 21, 2018 9:36:15 AM
> *Subject: *Re: [AFMUG] Email Server
>
> We use Zimbra (and I love it!), but gave up on providing emails to
> customers years ago.  We have a few (maybe 10) remaining aside from our
> in-house emails.  These 10 customers are not really profitable due to the
> amount of time that we spend dealing with email issues every year.  I would
> never even consider going back to providing email, and we are considering
> cancelling these ten.
>
>
>
> On Wed, Feb 21, 2018 at 6:18 AM, Dennis Burgess <dmburg...@linktechs.net>
> wrote:
>
> We host quite a few mailboxes, can’t tell you how many, it’s a number of
> servers in redundant configuration, we can have two servers physically go
> down and nothing stops working.  We also backup everything on a daily
> basis, pricing starts at 2 bucks a mailbox but goes down from there as the
> scale increases.   We offer secure webmail, secure POP/IMAP as well as SPF
> and DMARK if you are so inclined to do so.  Remote administration and
> simple migration.  All of our pricing is here . https://www.linktechs.net/
> productcart/pc/viewcontent.asp?idpage=47 in case someone wanted to know
> or wished us to host it.J  Just a FYI.
>
>
>
> Dennis Burgess
>
> www.linktechs.net – 314-735-0270 x103 <(314)%20735-0270> –
> dmburg...@linktechs.net
>
>
>
> *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Lewis Bergman
> *Sent:* Tuesday, February 20, 2018 7:53 PM
> *To:* af@afmug.com
> *Subject:* Re: [AFMUG] Email Server
>
>
>
> I tried the same thing. I thought nobody would pay that much. I found they
> would happily do it. I kept raising it. They finally started fleeing when i
> required $20 a month paid annually.
>
> On Tue, Feb 20, 2018, 7:22 PM Steve Jones <thatoneguyst...@gmail.com>
> wrote:
>
> We went to rackspace, never turned back, we are ona na inexpensivish rate
> and we dont pimp the isp email. Though maybe we should, we set it at 5
> bucks a box per month with required annual payment if you want to keep your
> email after leaving our service. Figured that would get them to go away,
> but a suprising number keep it. Its pure cash, like people who still have
> dialup customers that churn cash with zero support each month.
>
>
>
> On Feb 20, 2018 5:32 PM, "Layne Sisk" <la...@serverplus.com> wrote:
>
> We have lots of ISPs that outsource email hosting to us, but we have a
> grandfathered deal and use BlueTie to provide the service.  We used to run
> our own servers and found that we could provide better service at a lower
> cost (and wa less headaches).
>
> Layne Sisk
> ServerPlus
> 801.426.8283, ext 102
>
>
>
>
>
>
> -Original Message-
> From: Af [mailto:af-boun...@afmug.com] On Behalf Of Matt
> Sent: Tuesday, February 20, 2018 9:35 AM
> To: af@afmug.com
> Subject: [AFMUG] Email Server
>
> For those of you still providing your users with an email account what
> platforms are you using?
>
>
>
>
>

Re: [AFMUG] Email Server

[Matt]

What is the pricing for rackspace email?


On Wed, Feb 21, 2018 at 11:13 AM, Rob Genovesi <r...@corp.coastside.net>
wrote:

> Only 10 minutes?  Consider yourself lucky!  Getting stuck on long email
> support calls is frustrating, but then I look at the numbers and its still
> a profitable service for us.  We charge $5/month or $50/annually for e-mail
> account.  We have customers that have moved away, or switched providers,
> but keep the e-mail active, we still have some revenue there.
>
> We switched from in house to Rackspace several years ago, been happy with
> them.
>
>
> -Rob
>
>
> On Wed, Feb 21, 2018 at 8:48 AM, Adam Moffett <dmmoff...@gmail.com> wrote:
>
>> Does it matter?  If you spent 10 minutes answering an email support
>> question, you'll never get those 10 minutes back.
>>
>>
>>
>> -- Original Message --
>> From: "Mike Hammett" <af...@ics-il.net>
>> To: af@afmug.com
>> Sent: 2/21/2018 10:41:03 AM
>> Subject: Re: [AFMUG] Email Server
>>
>> What are people doing to cause an administrative burden?
>>
>>
>>
>> -
>> Mike Hammett
>> Intelligent Computing Solutions <http://www.ics-il.com/>
>> <https://www.facebook.com/ICSIL>
>> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb>
>> <https://www.linkedin.com/company/intelligent-computing-solutions>
>> <https://twitter.com/ICSIL>
>> Midwest Internet Exchange <http://www.midwest-ix.com/>
>> <https://www.facebook.com/mdwestix>
>> <https://www.linkedin.com/company/midwest-internet-exchange>
>> <https://twitter.com/mdwestix>
>> The Brothers WISP <http://www.thebrotherswisp.com/>
>> <https://www.facebook.com/thebrotherswisp>
>> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
>>
>>
>

Re: [AFMUG] Email Server

[Mike Hammett]

Username and password is all they need. If you've set your backend up 
correctly, most mail clients will autodiscover all other required settings. 

It really isn't that complicated. 




- 
Mike Hammett 
Intelligent Computing Solutions 

Midwest Internet Exchange 

The Brothers WISP 




- Original Message -

From: "Brandon Yuchasz" <li...@gogebicrange.net> 
To: af@afmug.com 
Sent: Wednesday, February 21, 2018 10:53:30 AM 
Subject: Re: [AFMUG] Email Server 



My guess is “ I cant get email to work on my new iphone” J 




From: Af [mailto:af-boun...@afmug.com] On Behalf Of Mike Hammett 
Sent: Wednesday, February 21, 2018 9:41 AM 
To: af@afmug.com 
Subject: Re: [AFMUG] Email Server 


What are people doing to cause an administrative burden? 



- 
Mike Hammett 
Intelligent Computing Solutions 

Midwest Internet Exchange 

The Brothers WISP 




- Original Message -


From: "Jeremy" < jeremysmi...@gmail.com > 
To: af@afmug.com 
Sent: Wednesday, February 21, 2018 9:36:15 AM 
Subject: Re: [AFMUG] Email Server 

We use Zimbra (and I love it!), but gave up on providing emails to customers 
years ago. We have a few (maybe 10) remaining aside from our in-house emails. 
These 10 customers are not really profitable due to the amount of time that we 
spend dealing with email issues every year. I would never even consider going 
back to providing email, and we are considering cancelling these ten. 



On Wed, Feb 21, 2018 at 6:18 AM, Dennis Burgess < dmburg...@linktechs.net > 
wrote: 


We host quite a few mailboxes, can’t tell you how many, it’s a number of 
servers in redundant configuration, we can have two servers physically go down 
and nothing stops working. We also backup everything on a daily basis, pricing 
starts at 2 bucks a mailbox but goes down from there as the scale increases. We 
offer secure webmail, secure POP/IMAP as well as SPF and DMARK if you are so 
inclined to do so. Remote administration and simple migration. All of our 
pricing is here . 
https://www.linktechs.net/productcart/pc/viewcontent.asp?idpage=47 in case 
someone wanted to know or wished us to host it. J Just a FYI. 

Dennis Burgess 
www.linktechs.net – 314-735-0270 x103 – dmburg...@linktechs.net 

From: Af [mailto: af-boun...@afmug.com ] On Behalf Of Lewis Bergman 
Sent: Tuesday, February 20, 2018 7:53 PM 
To: af@afmug.com 
Subject: Re: [AFMUG] Email Server 

I tried the same thing. I thought nobody would pay that much. I found they 
would happily do it. I kept raising it. They finally started fleeing when i 
required $20 a month paid annually. 


On Tue, Feb 20, 2018, 7:22 PM Steve Jones < thatoneguyst...@gmail.com > wrote: 





We went to rackspace, never turned back, we are ona na inexpensivish rate and 
we dont pimp the isp email. Though maybe we should, we set it at 5 bucks a box 
per month with required annual payment if you want to keep your email after 
leaving our service. Figured that would get them to go away, but a suprising 
number keep it. Its pure cash, like people who still have dialup customers that 
churn cash with zero support each month. 



On Feb 20, 2018 5:32 PM, "Layne Sisk" < la...@serverplus.com > wrote: 


We have lots of ISPs that outsource email hosting to us, but we have a 
grandfathered deal and use BlueTie to provide the service. We used to run our 
own servers and found that we could provide better service at a lower cost (and 
wa less headaches). 

Layne Sisk 
ServerPlus 
801.426.8283, ext 102 






-Original Message- 
From: Af [mailto: af-boun...@afmug.com ] On Behalf Of Matt 
Sent: Tuesday, February 20, 2018 9:35 AM 
To: af@afmug.com 
Subject: [AFMUG] Email Server 

For those of you still providing your users with an email account what 
platforms are you using? 

Re: [AFMUG] Email Server

[Rob Genovesi]

Only 10 minutes?  Consider yourself lucky!  Getting stuck on long email
support calls is frustrating, but then I look at the numbers and its still
a profitable service for us.  We charge $5/month or $50/annually for e-mail
account.  We have customers that have moved away, or switched providers,
but keep the e-mail active, we still have some revenue there.

We switched from in house to Rackspace several years ago, been happy with
them.


-Rob


On Wed, Feb 21, 2018 at 8:48 AM, Adam Moffett <dmmoff...@gmail.com> wrote:

> Does it matter?  If you spent 10 minutes answering an email support
> question, you'll never get those 10 minutes back.
>
>
>
> -- Original Message --
> From: "Mike Hammett" <af...@ics-il.net>
> To: af@afmug.com
> Sent: 2/21/2018 10:41:03 AM
> Subject: Re: [AFMUG] Email Server
>
> What are people doing to cause an administrative burden?
>
>
>
> -
> Mike Hammett
> Intelligent Computing Solutions <http://www.ics-il.com/>
> <https://www.facebook.com/ICSIL>
> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb>
> <https://www.linkedin.com/company/intelligent-computing-solutions>
> <https://twitter.com/ICSIL>
> Midwest Internet Exchange <http://www.midwest-ix.com/>
> <https://www.facebook.com/mdwestix>
> <https://www.linkedin.com/company/midwest-internet-exchange>
> <https://twitter.com/mdwestix>
> The Brothers WISP <http://www.thebrotherswisp.com/>
> <https://www.facebook.com/thebrotherswisp>
> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
>
>

Re: [AFMUG] Email Server

[Brandon Yuchasz]

My guess is “ I cant get email to work on my new iphone” J

 

 

From: Af [mailto:af-boun...@afmug.com] On Behalf Of Mike Hammett
Sent: Wednesday, February 21, 2018 9:41 AM
To: af@afmug.com
Subject: Re: [AFMUG] Email Server

 

What are people doing to cause an administrative burden?



-
Mike Hammett
 <http://www.ics-il.com/> Intelligent Computing Solutions
 <https://www.facebook.com/ICSIL>  
<https://plus.google.com/+IntelligentComputingSolutionsDeKalb>  
<https://www.linkedin.com/company/intelligent-computing-solutions>  
<https://twitter.com/ICSIL> 
 <http://www.midwest-ix.com/> Midwest Internet Exchange
 <https://www.facebook.com/mdwestix>  
<https://www.linkedin.com/company/midwest-internet-exchange>  
<https://twitter.com/mdwestix> 
 <http://www.thebrotherswisp.com/> The Brothers WISP
 <https://www.facebook.com/thebrotherswisp>  
<https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg> 




  _  

From: "Jeremy" <jeremysmi...@gmail.com>
To: af@afmug.com
Sent: Wednesday, February 21, 2018 9:36:15 AM
Subject: Re: [AFMUG] Email Server

We use Zimbra (and I love it!), but gave up on providing emails to customers 
years ago.  We have a few (maybe 10) remaining aside from our in-house emails.  
These 10 customers are not really profitable due to the amount of time that we 
spend dealing with email issues every year.  I would never even consider going 
back to providing email, and we are considering cancelling these ten.

 

On Wed, Feb 21, 2018 at 6:18 AM, Dennis Burgess <dmburg...@linktechs.net> wrote:

We host quite a few mailboxes, can’t tell you how many, it’s a number of 
servers in redundant configuration, we can have two servers physically go down 
and nothing stops working.  We also backup everything on a daily basis, pricing 
starts at 2 bucks a mailbox but goes down from there as the scale increases.   
We offer secure webmail, secure POP/IMAP as well as SPF and DMARK if you are so 
inclined to do so.  Remote administration and simple migration.  All of our 
pricing is here . 
https://www.linktechs.net/productcart/pc/viewcontent.asp?idpage=47 in case 
someone wanted to know or wished us to host it.J  Just a FYI.  

 

Dennis Burgess

www.linktechs.net <http://www.linktechs.net/>  – 314-735-0270 x103 
<tel:(314)%20735-0270>  – dmburg...@linktechs.net 

 

From: Af [mailto:af-boun...@afmug.com] On Behalf Of Lewis Bergman
Sent: Tuesday, February 20, 2018 7:53 PM
To: af@afmug.com
Subject: Re: [AFMUG] Email Server

 

I tried the same thing. I thought nobody would pay that much. I found they 
would happily do it. I kept raising it. They finally started fleeing when i 
required $20 a month paid annually.

On Tue, Feb 20, 2018, 7:22 PM Steve Jones <thatoneguyst...@gmail.com> wrote:

We went to rackspace, never turned back, we are ona na inexpensivish rate and 
we dont pimp the isp email. Though maybe we should, we set it at 5 bucks a box 
per month with required annual payment if you want to keep your email after 
leaving our service. Figured that would get them to go away, but a suprising 
number keep it. Its pure cash, like people who still have dialup customers that 
churn cash with zero support each month.

 

On Feb 20, 2018 5:32 PM, "Layne Sisk" <la...@serverplus.com> wrote:

We have lots of ISPs that outsource email hosting to us, but we have a 
grandfathered deal and use BlueTie to provide the service.  We used to run our 
own servers and found that we could provide better service at a lower cost (and 
wa less headaches).

Layne Sisk
ServerPlus
801.426.8283, ext 102 <tel:801.426.8283%2C%20ext%20102> 




   

-Original Message-----
From: Af [mailto:af-boun...@afmug.com] On Behalf Of Matt
Sent: Tuesday, February 20, 2018 9:35 AM
To: af@afmug.com
Subject: [AFMUG] Email Server

For those of you still providing your users with an email account what 
platforms are you using?

 

 

Re: [AFMUG] Email Server

[Adam Moffett]

Does it matter?  If you spent 10 minutes answering an email support 
question, you'll never get those 10 minutes back.




-- Original Message --
From: "Mike Hammett" <af...@ics-il.net>
To: af@afmug.com
Sent: 2/21/2018 10:41:03 AM
Subject: Re: [AFMUG] Email Server


What are people doing to cause an administrative burden?



-
Mike Hammett
Intelligent Computing Solutions <http://www.ics-il.com/>
<https://www.facebook.com/ICSIL> 
<https://plus.google.com/+IntelligentComputingSolutionsDeKalb> 
<https://www.linkedin.com/company/intelligent-computing-solutions> 
<https://twitter.com/ICSIL>

Midwest Internet Exchange <http://www.midwest-ix.com/>
<https://www.facebook.com/mdwestix> 
<https://www.linkedin.com/company/midwest-internet-exchange> 
<https://twitter.com/mdwestix>

The Brothers WISP <http://www.thebrotherswisp.com/>
<https://www.facebook.com/thebrotherswisp>


<https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>

From: "Jeremy" <jeremysmi...@gmail.com>
To: af@afmug.com
Sent: Wednesday, February 21, 2018 9:36:15 AM
Subject: Re: [AFMUG] Email Server

We use Zimbra (and I love it!), but gave up on providing emails to 
customers years ago.  We have a few (maybe 10) remaining aside from our 
in-house emails.  These 10 customers are not really profitable due to 
the amount of time that we spend dealing with email issues every year.  
I would never even consider going back to providing email, and we are 
considering cancelling these ten.


On Wed, Feb 21, 2018 at 6:18 AM, Dennis Burgess 
<dmburg...@linktechs.net> wrote:
We host quite a few mailboxes, can’t tell you how many, it’s a number 
of servers in redundant configuration, we can have two servers 
physically go down and nothing stops working.  We also backup 
everything on a daily basis, pricing starts at 2 bucks a mailbox but 
goes down from there as the scale increases.   We offer secure 
webmail, secure POP/IMAP as well as SPF and DMARK if you are so 
inclined to do so.  Remote administration and simple migration.  All 
of our pricing is here 
.https://www.linktechs.net/productcart/pc/viewcontent.asp?idpage=47 in 
case someone wanted to know or wished us to host it.J  Just a FYI.




Dennis Burgess

www.linktechs.net – 314-735-0270 x103 <tel:(314)%20735-0270> – 
dmburg...@linktechs.net




From: Af [mailto:af-boun...@afmug.com] On Behalf Of Lewis Bergman
Sent: Tuesday, February 20, 2018 7:53 PM
To:af@afmug.com
Subject: Re: [AFMUG] Email Server



I tried the same thing. I thought nobody would pay that much. I found 
they would happily do it. I kept raising it. They finally started 
fleeing when i required $20 a month paid annually.


On Tue, Feb 20, 2018, 7:22 PM Steve Jones <thatoneguyst...@gmail.com> 
wrote:


We went to rackspace, never turned back, we are ona na inexpensivish 
rate and we dont pimp the isp email. Though maybe we should, we set 
it at 5 bucks a box per month with required annual payment if you 
want to keep your email after leaving our service. Figured that would 
get them to go away, but a suprising number keep it. Its pure cash, 
like people who still have dialup customers that churn cash with zero 
support each month.




On Feb 20, 2018 5:32 PM, "Layne Sisk" <la...@serverplus.com> wrote:

We have lots of ISPs that outsource email hosting to us, but we have 
a grandfathered deal and use BlueTie to provide the service.  We 
used to run our own servers and found that we could provide better 
service at a lower cost (and wa less headaches).


Layne Sisk
ServerPlus
801.426.8283, ext 102 <tel:801.426.8283%2C%20ext%20102>






-Original Message-
From: Af [mailto:af-boun...@afmug.com] On Behalf Of Matt
Sent: Tuesday, February 20, 2018 9:35 AM
To: af@afmug.com
Subject: [AFMUG] Email Server

For those of you still providing your users with an email account 
what platforms are you using?

Re: [AFMUG] Email Server

[Mike Hammett]

What are people doing to cause an administrative burden? 




- 
Mike Hammett 
Intelligent Computing Solutions 

Midwest Internet Exchange 

The Brothers WISP 




- Original Message -

From: "Jeremy" <jeremysmi...@gmail.com> 
To: af@afmug.com 
Sent: Wednesday, February 21, 2018 9:36:15 AM 
Subject: Re: [AFMUG] Email Server 


We use Zimbra (and I love it!), but gave up on providing emails to customers 
years ago. We have a few (maybe 10) remaining aside from our in-house emails. 
These 10 customers are not really profitable due to the amount of time that we 
spend dealing with email issues every year. I would never even consider going 
back to providing email, and we are considering cancelling these ten. 


On Wed, Feb 21, 2018 at 6:18 AM, Dennis Burgess < dmburg...@linktechs.net > 
wrote: 





We host quite a few mailboxes, can’t tell you how many, it’s a number of 
servers in redundant configuration, we can have two servers physically go down 
and nothing stops working. We also backup everything on a daily basis, pricing 
starts at 2 bucks a mailbox but goes down from there as the scale increases. We 
offer secure webmail, secure POP/IMAP as well as SPF and DMARK if you are so 
inclined to do so. Remote administration and simple migration. All of our 
pricing is here . 
https://www.linktechs.net/productcart/pc/viewcontent.asp?idpage=47 in case 
someone wanted to know or wished us to host it. J Just a FYI. 

Dennis Burgess 
www.linktechs.net – 314-735-0270 x103 – dmburg...@linktechs.net 

From: Af [mailto: af-boun...@afmug.com ] On Behalf Of Lewis Bergman 
Sent: Tuesday, February 20, 2018 7:53 PM 
To: af@afmug.com 
Subject: Re: [AFMUG] Email Server 

I tried the same thing. I thought nobody would pay that much. I found they 
would happily do it. I kept raising it. They finally started fleeing when i 
required $20 a month paid annually. 


On Tue, Feb 20, 2018, 7:22 PM Steve Jones < thatoneguyst...@gmail.com > wrote: 





We went to rackspace, never turned back, we are ona na inexpensivish rate and 
we dont pimp the isp email. Though maybe we should, we set it at 5 bucks a box 
per month with required annual payment if you want to keep your email after 
leaving our service. Figured that would get them to go away, but a suprising 
number keep it. Its pure cash, like people who still have dialup customers that 
churn cash with zero support each month. 



On Feb 20, 2018 5:32 PM, "Layne Sisk" < la...@serverplus.com > wrote: 


We have lots of ISPs that outsource email hosting to us, but we have a 
grandfathered deal and use BlueTie to provide the service. We used to run our 
own servers and found that we could provide better service at a lower cost (and 
wa less headaches). 

Layne Sisk 
ServerPlus 
801.426.8283, ext 102 






-Original Message- 
From: Af [mailto: af-boun...@afmug.com ] On Behalf Of Matt 
Sent: Tuesday, February 20, 2018 9:35 AM 
To: af@afmug.com 
Subject: [AFMUG] Email Server 

For those of you still providing your users with an email account what 
platforms are you using? 

Re: [AFMUG] Email Server

[Jeremy]

We use Zimbra (and I love it!), but gave up on providing emails to
customers years ago.  We have a few (maybe 10) remaining aside from our
in-house emails.  These 10 customers are not really profitable due to the
amount of time that we spend dealing with email issues every year.  I would
never even consider going back to providing email, and we are considering
cancelling these ten.

On Wed, Feb 21, 2018 at 6:18 AM, Dennis Burgess <dmburg...@linktechs.net>
wrote:

> We host quite a few mailboxes, can’t tell you how many, it’s a number of
> servers in redundant configuration, we can have two servers physically go
> down and nothing stops working.  We also backup everything on a daily
> basis, pricing starts at 2 bucks a mailbox but goes down from there as the
> scale increases.   We offer secure webmail, secure POP/IMAP as well as SPF
> and DMARK if you are so inclined to do so.  Remote administration and
> simple migration.  All of our pricing is here . https://www.linktechs.net/
> productcart/pc/viewcontent.asp?idpage=47 in case someone wanted to know
> or wished us to host it.J  Just a FYI.
>
>
>
> Dennis Burgess
>
> www.linktechs.net – 314-735-0270 x103 <(314)%20735-0270> –
> dmburg...@linktechs.net
>
>
>
> *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Lewis Bergman
> *Sent:* Tuesday, February 20, 2018 7:53 PM
> *To:* af@afmug.com
> *Subject:* Re: [AFMUG] Email Server
>
>
>
> I tried the same thing. I thought nobody would pay that much. I found they
> would happily do it. I kept raising it. They finally started fleeing when i
> required $20 a month paid annually.
>
> On Tue, Feb 20, 2018, 7:22 PM Steve Jones <thatoneguyst...@gmail.com>
> wrote:
>
> We went to rackspace, never turned back, we are ona na inexpensivish rate
> and we dont pimp the isp email. Though maybe we should, we set it at 5
> bucks a box per month with required annual payment if you want to keep your
> email after leaving our service. Figured that would get them to go away,
> but a suprising number keep it. Its pure cash, like people who still have
> dialup customers that churn cash with zero support each month.
>
>
>
> On Feb 20, 2018 5:32 PM, "Layne Sisk" <la...@serverplus.com> wrote:
>
> We have lots of ISPs that outsource email hosting to us, but we have a
> grandfathered deal and use BlueTie to provide the service.  We used to run
> our own servers and found that we could provide better service at a lower
> cost (and wa less headaches).
>
> Layne Sisk
> ServerPlus
> 801.426.8283, ext 102
>
>
>
>
>
>
> -Original Message-
> From: Af [mailto:af-boun...@afmug.com] On Behalf Of Matt
> Sent: Tuesday, February 20, 2018 9:35 AM
> To: af@afmug.com
> Subject: [AFMUG] Email Server
>
> For those of you still providing your users with an email account what
> platforms are you using?
>
>

Re: [AFMUG] Email Server

[Dennis Burgess]

We host quite a few mailboxes, can’t tell you how many, it’s a number of 
servers in redundant configuration, we can have two servers physically go down 
and nothing stops working.  We also backup everything on a daily basis, pricing 
starts at 2 bucks a mailbox but goes down from there as the scale increases.   
We offer secure webmail, secure POP/IMAP as well as SPF and DMARK if you are so 
inclined to do so.  Remote administration and simple migration.  All of our 
pricing is here . 
https://www.linktechs.net/productcart/pc/viewcontent.asp?idpage=47 in case 
someone wanted to know or wished us to host it.☺  Just a FYI.

Dennis Burgess
www.linktechs.net<http://www.linktechs.net/> – 314-735-0270 x103 – 
dmburg...@linktechs.net<mailto:dmburg...@linktechs.net>

From: Af [mailto:af-boun...@afmug.com] On Behalf Of Lewis Bergman
Sent: Tuesday, February 20, 2018 7:53 PM
To: af@afmug.com
Subject: Re: [AFMUG] Email Server

I tried the same thing. I thought nobody would pay that much. I found they 
would happily do it. I kept raising it. They finally started fleeing when i 
required $20 a month paid annually.
On Tue, Feb 20, 2018, 7:22 PM Steve Jones 
<thatoneguyst...@gmail.com<mailto:thatoneguyst...@gmail.com>> wrote:
We went to rackspace, never turned back, we are ona na inexpensivish rate and 
we dont pimp the isp email. Though maybe we should, we set it at 5 bucks a box 
per month with required annual payment if you want to keep your email after 
leaving our service. Figured that would get them to go away, but a suprising 
number keep it. Its pure cash, like people who still have dialup customers that 
churn cash with zero support each month.

On Feb 20, 2018 5:32 PM, "Layne Sisk" 
<la...@serverplus.com<mailto:la...@serverplus.com>> wrote:
We have lots of ISPs that outsource email hosting to us, but we have a 
grandfathered deal and use BlueTie to provide the service.  We used to run our 
own servers and found that we could provide better service at a lower cost (and 
wa less headaches).

Layne Sisk
ServerPlus
801.426.8283, ext 102<tel:801.426.8283%2C%20ext%20102>






-Original Message-
From: Af [mailto:af-boun...@afmug.com<mailto:af-boun...@afmug.com>] On Behalf 
Of Matt
Sent: Tuesday, February 20, 2018 9:35 AM
To: af@afmug.com<mailto:af@afmug.com>
Subject: [AFMUG] Email Server

For those of you still providing your users with an email account what 
platforms are you using?

Re: [AFMUG] Email Server

[Lewis Bergman]

I tried the same thing. I thought nobody would pay that much. I found they
would happily do it. I kept raising it. They finally started fleeing when i
required $20 a month paid annually.

On Tue, Feb 20, 2018, 7:22 PM Steve Jones <thatoneguyst...@gmail.com> wrote:

> We went to rackspace, never turned back, we are ona na inexpensivish rate
> and we dont pimp the isp email. Though maybe we should, we set it at 5
> bucks a box per month with required annual payment if you want to keep your
> email after leaving our service. Figured that would get them to go away,
> but a suprising number keep it. Its pure cash, like people who still have
> dialup customers that churn cash with zero support each month.
>
> On Feb 20, 2018 5:32 PM, "Layne Sisk" <la...@serverplus.com> wrote:
>
>> We have lots of ISPs that outsource email hosting to us, but we have a
>> grandfathered deal and use BlueTie to provide the service.  We used to run
>> our own servers and found that we could provide better service at a lower
>> cost (and wa less headaches).
>>
>> Layne Sisk
>> ServerPlus
>> 801.426.8283, ext 102
>>
>>
>>
>>
>>
>>
>> -Original Message-
>> From: Af [mailto:af-boun...@afmug.com] On Behalf Of Matt
>> Sent: Tuesday, February 20, 2018 9:35 AM
>> To: af@afmug.com
>> Subject: [AFMUG] Email Server
>>
>> For those of you still providing your users with an email account what
>> platforms are you using?
>>
>

Re: [AFMUG] Email Server

[Steve Jones]

We went to rackspace, never turned back, we are ona na inexpensivish rate
and we dont pimp the isp email. Though maybe we should, we set it at 5
bucks a box per month with required annual payment if you want to keep your
email after leaving our service. Figured that would get them to go away,
but a suprising number keep it. Its pure cash, like people who still have
dialup customers that churn cash with zero support each month.

On Feb 20, 2018 5:32 PM, "Layne Sisk" <la...@serverplus.com> wrote:

> We have lots of ISPs that outsource email hosting to us, but we have a
> grandfathered deal and use BlueTie to provide the service.  We used to run
> our own servers and found that we could provide better service at a lower
> cost (and wa less headaches).
>
> Layne Sisk
> ServerPlus
> 801.426.8283, ext 102
>
>
>
>
>
>
> -Original Message-
> From: Af [mailto:af-boun...@afmug.com] On Behalf Of Matt
> Sent: Tuesday, February 20, 2018 9:35 AM
> To: af@afmug.com
> Subject: [AFMUG] Email Server
>
> For those of you still providing your users with an email account what
> platforms are you using?
>

Re: [AFMUG] Email Server

[Layne Sisk]

We have lots of ISPs that outsource email hosting to us, but we have a 
grandfathered deal and use BlueTie to provide the service.  We used to run our 
own servers and found that we could provide better service at a lower cost (and 
wa less headaches).  

Layne Sisk
ServerPlus
801.426.8283, ext 102




   

-Original Message-
From: Af [mailto:af-boun...@afmug.com] On Behalf Of Matt
Sent: Tuesday, February 20, 2018 9:35 AM
To: af@afmug.com
Subject: [AFMUG] Email Server

For those of you still providing your users with an email account what 
platforms are you using?

Re: [AFMUG] Email Server

[Dan Parrish]

postfix, dovecot, roundcube. GO HARD OR GO HOME

--dan



On 2/20/2018 10:34 AM, Matt wrote:
> For those of you still providing your users with an email account what
> platforms are you using?

Re: [AFMUG] Email Server

[Dan Parrish]

Hey you mentioned magicmail twice in that sentence.

--dan



MailEnable for one system, MagicMail for another , and yes, we still have a 
qmail/squirrelmail system running.

Re: [AFMUG] Email Server

[Dan Parrish]

That's probably going to go away sooner or later. They've been progressively 
announcing discontinuing that for more and more customers, in some cases not 
migrating them to new services. Just have a plan, all I'm saying.

--dan



On 2/20/2018 12:47 PM, Sean Heskett wrote:
Gmail for your domain.  But we are a grandfathered beta user.  I think you have 
to pay for it nowadays.

On Tue, Feb 20, 2018 at 8:34 AM Matt 
> wrote:
For those of you still providing your users with an email account what
platforms are you using?

Re: [AFMUG] Email Server

[John Babineaux]

Smartermail simple

-Original Message-
From: Af [mailto:af-boun...@afmug.com] On Behalf Of Matt
Sent: Tuesday, February 20, 2018 10:35 AM
To: af@afmug.com
Subject: [AFMUG] Email Server

For those of you still providing your users with an email account what 
platforms are you using?

Re: [AFMUG] Email Server

[Sean Heskett]

Gmail for your domain.  But we are a grandfathered beta user.  I think you
have to pay for it nowadays.

On Tue, Feb 20, 2018 at 8:34 AM Matt  wrote:

> For those of you still providing your users with an email account what
> platforms are you using?
>

Re: [AFMUG] Email Server

[Joshua Stump]

MagicMail.

Joshua Stump
Network Admin
Fourway.NET
800-733-0062

-Original Message-
From: Af [mailto:af-boun...@afmug.com] On Behalf Of Matt
Sent: Tuesday, February 20, 2018 11:35 AM
To: af@afmug.com
Subject: [AFMUG] Email Server

For those of you still providing your users with an email account what 
platforms are you using?

Re: [AFMUG] Email Server

[Mark - Myakka Technologies]

Matt,

MagicMail.   It  was a good compromise for us.  I pay them a small fee
every  year  and  they  take  care of all the upgrade crap.  Server is
located  at my location and I have full access to check logs and other
stuff.

-- 
Best regards,
 Markmailto:m...@mailmt.com

Myakka Technologies, Inc.
www.MyakkaTech.com

--

Tuesday, February 20, 2018, 11:34:34 AM, you wrote:

M> For those of you still providing your users with an email account what
M> platforms are you using?

Re: [AFMUG] Email Server

[Kerry Penland]

MailEnable for one system, MagicMail for another , and yes, we still have  
a qmail/squirrelmail system running.


On Tue, 20 Feb 2018 11:38:05 -0500, Mike Hammett <af...@ics-il.net> wrote:


Zimbra. Works great.



-
Mike Hammett
Intelligent Computing Solutions

Midwest Internet Exchange

The Brothers WISP




From: "Matt" <matt.mailingli...@gmail.com>
To: af@afmug.com
Sent: Tuesday, February 20, 2018 10:34:33 AM
Subject: [AFMUG] Email Server

For those of you still providing your users with an email account what
platforms are you using?





--
Using Opera's mail client: http://www.opera.com/mail/

Re: [AFMUG] Email Server

[Nate Burke]

It's expensive (now) but Icewarp mail server has just worked for us for 
like 15 years.


On 2/20/2018 10:34 AM, Matt wrote:

For those of you still providing your users with an email account what
platforms are you using?

Re: [AFMUG] Email Server

[Mike Hammett]

Zimbra. Works great. 




- 
Mike Hammett 
Intelligent Computing Solutions 

Midwest Internet Exchange 

The Brothers WISP 




- Original Message -

From: "Matt" <matt.mailingli...@gmail.com> 
To: af@afmug.com 
Sent: Tuesday, February 20, 2018 10:34:33 AM 
Subject: [AFMUG] Email Server 

For those of you still providing your users with an email account what 
platforms are you using? 

[AFMUG] Email Server

[Matt]

For those of you still providing your users with an email account what
platforms are you using?

Re: [AFMUG] Email Server Options

[George Skorup]

We used Ipswitch Imail for a long, long time. Then we moved everything 
over to our cPanel server. Now we're shutting down our ISP mail at the 
end of the year. It's just not worth it anymore.


On 11/18/2016 6:25 AM, Paul Stewart wrote:

I really like Surgemail …. great system for small to mid sized deployments.
I wanted to use Surgemail for a larger installation (160k mailboxes) but 
project never got started - I think it could scale quite well though ….



On Nov 17, 2016, at 5:41 PM, Matt  wrote:

For those providing email for there customers yet what are they using
for a platform?  We were looking at switching to Surgemail.  Anyone
else using it?  Any other good options?

Re: [AFMUG] Email Server Options

[Paul Stewart]

I really like Surgemail …. great system for small to mid sized deployments.
I wanted to use Surgemail for a larger installation (160k mailboxes) but 
project never got started - I think it could scale quite well though …. 


> On Nov 17, 2016, at 5:41 PM, Matt  wrote:
> 
> For those providing email for there customers yet what are they using
> for a platform?  We were looking at switching to Surgemail.  Anyone
> else using it?  Any other good options?

Re: [AFMUG] Email Server Options

[That One Guy /sarcasm]

Rackspace for regular email and Sherweb for hosted exchange, though
microsoft directly seems the least expensive most feature rich option for
exchange now

On Thu, Nov 17, 2016 at 4:41 PM, Matt  wrote:

> For those providing email for there customers yet what are they using
> for a platform?  We were looking at switching to Surgemail.  Anyone
> else using it?  Any other good options?
>



-- 
If you only see yourself as part of the team but you don't see your team as
part of yourself you have already failed as part of the team.

[AFMUG] Email Server Options

[Matt]

For those providing email for there customers yet what are they using
for a platform?  We were looking at switching to Surgemail.  Anyone
else using it?  Any other good options?