IE8 Session Handling and Multiple Login Issue
We have a survey, that is emailed to Customers. This email uses a its generic id to login and bring up the survey form; overall multiple log in. So you have multiple users logging in with a single AR System user, ie a single User form entry? I thought AR System didn't allow this and you're bumping into the licensing code? You could always implement an SSO solution so users never had to login, and would login as their own user :-) John ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: OT: April 3 marks the 40th anniversary of the first cell phone call
It is Friday on the East Coast and will be here in 5 minutes so... Thanks for the link to lolshirts. I forwarded on to my wife and she informed me that I have a few new shirts on the way :) On Thu, Apr 4, 2013 at 4:48 PM, Joe D'Souza jdso...@shyle.net wrote: Sometimes the problem with information found on the internet - is that its not always true.. I paraphrased a funny T-Shirt I found online.. https://www.lolshirts.com/shirt/a14f8bbbf5/the-problem-with-quotes-found-on- the-internet-is-that-they-re-not-always-accurate-t-shirt I'm so tempted to buy that T-Shirt :) Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky Sent: Thursday, April 04, 2013 3:09 AM To: arslist@ARSLIST.ORG Subject: Re: OT: April 3 marks the 40th anniversary of the first cell phone call Hmmm... The first Swedish mobile phone call was made in 1950, and the first commercial mobile phone system was launched in 1956. There were only three very powerful base stations (cells?) in Sweden. The bulky phones, which needed to be installed in cards, could be connected to up to three base stations. Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11/12): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. All, Even though it is not Friday, if found that today (April 3) marks the 40th anniversary of the first cell phone call So since we all use them and abuse them, maybe we need to give them the gift of cleaning our cell phone, letting them sleep in or even buying them a nice dinner (some bits and bytes would be nice. See the article at Huffington post. http://www.huffingtonpost.com/2013/04/03/cell-phone-birthday_n_3007003.html http://www.huffingtonpost.com/2013/04/03/cell-phone-birthday_n_3007003.html ?utm_hp_ref=email_share Take care all, hbr Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hrich...@richter-home.net Linkedin profile http://www.linkedin.com/in/hbr4270 Please consider the environment before printing this message ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: OT: An unexpected fork in the road...
Run If: 'DavidsEmployer' != 'DB.DavidsEmployer' AND 'DavidsEmployer' != BMC If Actions (2): Message - Note - I am totally bummed Message - Warning - Things will not be the same without you I am speechless and can only write in code. Jason On Thu, Apr 4, 2013 at 7:44 PM, Rod Harris r...@smapps.com.au wrote: ** Hi David, That's terrible news and you will be missed. Good luck with whatever you are doing next and hopefully you can continue to contribute to the list. You are leaving massive shoes to fill. Rod Harris On 5 April 2013 09:25, Easter, David david_eas...@bmc.com wrote: ** Hi All, I watched the movie Moneyball a few nights ago. Billy Beane(general manager for the Oakland A's) had advice for delivering bad news - just give it to 'em straight. So here goes. As of April 5th, I'm no longer an employee of BMC Software, Inc. While my disclaimer has always stated that my participation in this group wasn't an official function for BMC, obviously this turn of events puts a significant kink in my continued involvement in the ARSList. :-) Note that this is in no way a result of the April Fool's posting that I sent out... lest someone jump to an errant conclusion. I won't be able to discuss any details of the situation, but you guys deserved to hear the news straight from the horse's a er... mouth. This has been an amazing 7 years of my career and all of you are the reason for that. This is the most vibrant, animated and supportive group I've ever had the pleasure to be a part of. I've met many of you in person, talked with even more in virtual space, but I feel like a part of a family with all of you. I will truly miss the opportunity to represent the brand and products that you channel so much passion and positive energy towards. This E-mail address (david_eas...@bmc.com) will cease functioning, but I've created a new E-mail address (david_easter...@yahoo.com) and subscribed to the list as a private citizen. I'll continue to contribute what I can - just from a different vantage point. So this isn't goodbye - just a change in the weather... -David J. Easter (Previously) Manager of Product Management, AR System The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: OT: An unexpected fork in the road...
Hi David, You have put a lot of energy into making it easier for all of us to interact with BMC. I hope someone picks up the baton... I remember meeting you, brand new, at BMC User World 2006 if I remember right. You, me and Carey Matthew Black sat down in a room and discussed interaction with BMC Support and the Enhancement Request process. We have come a long way since then :-) Good luck to you David! Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11/12): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. Hi All, I watched the movie Moneyball a few nights ago. Billy Beane (general manager for the Oakland A's) had advice for delivering bad news - just give it to 'em straight. So here goes. As of April 5th, I'm no longer an employee of BMC Software, Inc. While my disclaimer has always stated that my participation in this group wasn't an official function for BMC, obviously this turn of events puts a significant kink in my continued involvement in the ARSList. :-) Note that this is in no way a result of the April Fool's posting that I sent out... lest someone jump to an errant conclusion. I won't be able to discuss any details of the situation, but you guys deserved to hear the news straight from the horse's a er... mouth. This has been an amazing 7 years of my career and all of you are the reason for that. This is the most vibrant, animated and supportive group I've ever had the pleasure to be a part of. I've met many of you in person, talked with even more in virtual space, but I feel like a part of a family with all of you. I will truly miss the opportunity to represent the brand and products that you channel so much passion and positive energy towards. This E-mail address (david_eas...@bmc.commailto:david_eas...@bmc.com) will cease functioning, but I've created a new E-mail address (david_easter...@yahoo.commailto:david_easter...@yahoo.com) and subscribed to the list as a private citizen. I'll continue to contribute what I can - just from a different vantage point. So this isn't goodbye - just a change in the weather... -David J. Easter (Previously) Manager of Product Management, AR System The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: An unexpected fork in the road...
Dear David, You will be missed. What a great person you are. Glad I had an opportunity to work with you. Regards, Kiran H From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Easter, David Sent: Friday, April 05, 2013 6:55 AM To: arslist@ARSLIST.ORG Subject: OT: An unexpected fork in the road... ** Hi All, I watched the movie Moneyball a few nights ago. Billy Beane (general manager for the Oakland A's) had advice for delivering bad news - just give it to 'em straight. So here goes. As of April 5th, I'm no longer an employee of BMC Software, Inc. While my disclaimer has always stated that my participation in this group wasn't an official function for BMC, obviously this turn of events puts a significant kink in my continued involvement in the ARSList. :-) Note that this is in no way a result of the April Fool's posting that I sent out... lest someone jump to an errant conclusion. I won't be able to discuss any details of the situation, but you guys deserved to hear the news straight from the horse's a er... mouth. This has been an amazing 7 years of my career and all of you are the reason for that. This is the most vibrant, animated and supportive group I've ever had the pleasure to be a part of. I've met many of you in person, talked with even more in virtual space, but I feel like a part of a family with all of you. I will truly miss the opportunity to represent the brand and products that you channel so much passion and positive energy towards. This E-mail address (david_eas...@bmc.commailto:david_eas...@bmc.com) will cease functioning, but I've created a new E-mail address (david_easter...@yahoo.commailto:david_easter...@yahoo.com) and subscribed to the list as a private citizen. I'll continue to contribute what I can - just from a different vantage point. So this isn't goodbye - just a change in the weather... -David J. Easter (Previously) Manager of Product Management, AR System The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: OT: An unexpected fork in the road...
** Wow...Same as Jason here, stunned...On 05 Apr, 2013,at 02:25 AM, "Easter, David" david_eas...@bmc.com wrote:Hi All, I watched the movie "Moneyball" a few nights ago. BillyBeane (general manager for the Oakland A's) had advice for delivering bad news - just give it to 'em straight. So here goes. As of April 5th, I'm no longer an employee of BMC Software, Inc. While my disclaimer has always stated that my participation in this group wasn't an official function for BMC, obviously this turn of events puts a significant kink in my continued involvement in the ARSList.:-)Note that this is in no way a result of the April Fool's posting that I sent out... lest someone jump to an errant conclusion. I won't be able to discuss any details of the situation, but you guys deserved to hear the news straight from the horse's a er... mouth. This has been an amazing 7 years of my career and all of you are the reason for that. This is the most vibrant, animated and supportive group I've ever had the pleasure to be a part of. I've met many of you in person, talked with even more in virtual space, but I feel like a part of a family with all of you. I will truly miss the opportunity to represent the brand and products that you channel so much passion and positive energy towards.This E-mail address (david_eas...@bmc.com) will cease functioning, but I've created a new E-mail address (david_easter...@yahoo.com) and subscribed to the list as a "private citizen". I'll continue to contribute what I can - just from a different vantage point. So this isn't goodbye - just a change in the weather...-David J. Easter(Previously) Manager of Product Management, AR SystemThe opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc._ARSlist: "Where the Answers Are" and have been for 20 years_**_ARSlist: "Where the Answers Are" and have been for 20 years_
Re: AR Patch Upgrade 7.6.04 Patch 4
Hi, As Joe has mentioned, you need to apply the patch in the correct sequence for a Server Group (Admin Server first). The instructions for these are in the 7.6.04 Installation Guide (P.g. 148 Upgrading Servers already in a Server Group). Kind Regards, Carl Wilson http://www.missingpiecessoftware.com/ -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Simon Ellis Sent: 05 April 2013 02:59 To: arslist@ARSLIST.ORG Subject: Re: AR Patch Upgrade 7.6.04 Patch 4 Thanks Joe, much appreciated will let everyone know how it goes... -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza Sent: Friday, 5 April 2013 2:56 p.m. To: arslist@ARSLIST.ORG Subject: Re: AR Patch Upgrade 7.6.04 Patch 4 Haven't tried it on a server group yet, but I don't see why you would need to do any of that either. It doesn't alter the database structure so the other servers in the server group should still be able to connect when one has been patched. But I don't see why you would leave some servers unpatched. I would do them all one after the other.. The only thing I would do (although I do not see the need to) is stop the service on the other servers too and declare a maintenance outage.. Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Simon Ellis Sent: Thursday, April 04, 2013 9:52 PM To: arslist@ARSLIST.ORG Subject: Re: AR Patch Upgrade 7.6.04 Patch 4 No need to worry about anything in a server group? i.e. we don't need to remove anything from within a server group, just have them down for the install -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza Sent: Friday, 5 April 2013 2:42 p.m. To: arslist@ARSLIST.ORG Subject: Re: AR Patch Upgrade 7.6.04 Patch 4 Straight forward case of running the installer. SP2 to SP4 has only bug fixes and no added features. I have done this mostly on Windows with no gotchas or anything to report. Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Simon Ellis Sent: Thursday, April 04, 2013 9:26 PM To: arslist@ARSLIST.ORG Subject: Re: AR Patch Upgrade 7.6.04 Patch 4 We got delivered from BMC a 7.6.04 environment, we have AR patched to SP2 but Atrium is un patched and we want o get everything up to SP4. We have no base customizations, everything has been overlayed... -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza Sent: Friday, 5 April 2013 2:03 p.m. To: arslist@ARSLIST.ORG Subject: Re: AR Patch Upgrade 7.6.04 Patch 4 It will help to know what version to what version you'll are trying to move from and your current architecture and environment.. Without which it is only possible to give you very generalized information. One advise that will work irrespective of what your architecture and environment is, is that you got to give it a whole lot of more memory and processing power than your previous version. I have other than that not run into anything 'major' that's worth talking about (considering that everyone these days knows you got to prepare your apps if they have been customized, to compare the differences to create an overlay layer). Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Hodgdon, Paul Sent: Thursday, April 04, 2013 6:48 PM To: arslist@ARSLIST.ORG Subject: Re: AR Patch Upgrade 7.6.04 Patch 4 Also interested in this. Sent from my iPhone On Apr 1, 2013, at 4:27 PM, Simon Ellis simon.el...@telecom.co.nz wrote: Hi, We're currently starting to put together our first ever pacth upgrade, Upgrading 7.6.04 to Patch 4. Was wondering if anyone out there had process plan, not step by step of how to do, but more of things to consider, order of performance that they could share to give us a leg up on what to do. regards Simon ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Ad Integration with remedy 7.1
Hi, Take a look at the following tutorial (and related tutorials): https://communities.bmc.com/communities/docs/DOC-10142 _ Kind Regards, Carl Wilson http://www.missingpiecessoftware.com/ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Karthick S Sent: 05 April 2013 05:49 To: arslist@ARSLIST.ORG Subject: Re: Ad Integration with remedy 7.1 ** I tried and configure still need some more guidance to start. On Friday, 5 April 2013, Karthik wrote: ** go through the ARS config guide and integration guide. They provide detailed information Regards, Karthik On 5 April 2013 10:07, Parekar, Rahul rahul_pare...@bmc.com javascript:_e(%7b%7d,%20'cvml',%20'rahul_pare...@bmc.com'); wrote: There are various ways to configure AREA LDAP. 1. Authenticate unregistered Users - If this option is set then user does not need to be exist in user form. AR tries to authenticate user using external authentication. 2. Cross Reference Blank Password - User need to be exist in User form with no password. In this case AR tries to cross-reference the user using external authentication. 3. Authentication Chaining Mode - There are various behaviors/ways using this option. I would suggest to go through 7.1 Integration guide. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG javascript:_e(%7b%7d,%20'cvml',%20'arslist@ARSLIST.ORG'); ] On Behalf Of Karthick Sent: Friday, 5 April 2013 4:31 AM To: arslist@ARSLIST.ORG javascript:_e(%7b%7d,%20'cvml',%20'arslist@ARSLIST.ORG'); Subject: Ad Integration with remedy 7.1 Hi All. In my project we are planning to use AD integration with remedy. I have configured Area form and I really don't know how to start from there. It is possible to authenticate user without using vendor form. ? Can anyone help me. I m using remedy 7.1 version. Sent from my iPhone ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years -- - Karthik _ARSlist: Where the Answers Are and have been for 20 years_ -- Thanks and Regards, Karthick S _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Replicating ARS Installation on Linux
Hello, I installed ARS 7.6.04 on a RHEL 5.3 on top of Oracle. Tomcat was installed at /opt/apache and ARS (with all the applications) was installed at /opt/bmc. I want to replicate this setup on a different machine. Just wanted to know if following would work 1. Using expdp take dump of ARADMIN schema on existing machine 2. tar zip /opt/bmc and /opt/apache folders on existing machine 3. Install Oracle on another machine say machine2 4. Using impdp restore ARADMIN schema on machine2 5. restore folders /opt/bmc and /opt/apache on machine2 6. Change ar.conf file to point to correct database 7. Change license key Has anyone tried this approach? ~ Nathan ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Replicating ARS Installation on Linux
** Hi :)I'm not sure it'll be that easy.You also have a "/etc/arsystem/servername/" folder with "armonitor.conf" file for example.Then when you install ARS there are some manual steps to be applied if you don't install on root, for example some files to be copied, declaring RPC ports in "/etc/rpc/", check the "installation guides" for a complete list.You also have a lot of places where the server name is written, in files like ar.conf, all the "pluginsrv_config.xml" files, but also in database and some forms (attached files, reports...).If you just copy the files like this I doubt you'll be able to just start ARS.As for tomcat I would go for a clean mid-tier installation, should take minutes.On 05 Apr, 2013,at 11:36 AM, Nathan Brandt nathanrbra...@gmail.com wrote:**Hello,I installed ARS 7.6.04 on a RHEL 5.3 on top of Oracle.Tomcat was installed at /opt/apache and ARS (with all the applications) was installed at /opt/bmc. I want to replicate this setup on a different machine. Just wanted to know if following would work1. Using expdp take dump of ARADMIN schema on existing machine2. tar zip /opt/bmc and /opt/apache folders on existing machine3. Install Oracle on another machine say machine24. Using impdp restore ARADMIN schema on machine25. restore folders /opt/bmc and /opt/apache on machine26. Change ar.conf file to point to correct database7. Change license keyHas anyone tried this approach?~ Nathan_ARSlist: "Where the Answers Are" and have been for 20 years__ARSlist: "Where the Answers Are" and have been for 20 years_
Re: Packing Lists
If you modify the object then you don't have to add it again. As packing list is only the collection of object i.e. it is just the reference of objects. At the time of export it will export the updated object. If you change the name of the workflow or add/update the action then it will update in the packing list. ___ Thanks Regards, Pankaj Salpekar. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook Sent: Thursday, April 04, 2013 8:35 PM To: arslist@ARSLIST.ORG Subject: Packing Lists ** If I modify an object that already is part of a packing list, do I have to drop and re-add it to the list, or is the current definition of each object in the list grabbed when the list is exported to a def file? Rick _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: OT: An unexpected fork in the road...
David, Sad news and I hope whoever takes over your role understand the importance of having a dependable voice out there in the community. There were, and I am sure will continue to be, frustrating times when the product/BMC challenges us and I think you certainly added calm to that storm. I always found your posts helpful and for that I thank you and wish you all the luck for the future. Danny Hi All, I watched the movie Moneyball a few nights ago. Billy Beane (general manager for the Oakland A's) had advice for delivering bad news - just give it to 'em straight. So here goes. As of April 5th, I'm no longer an employee of BMC Software, Inc. While my disclaimer has always stated that my participation in this group wasn't an official function for BMC, obviously this turn of events puts a significant kink in my continued involvement in the ARSList. :-) Note that this is in no way a result of the April Fool's posting that I sent out... lest someone jump to an errant conclusion. I won't be able to discuss any details of the situation, but you guys deserved to hear the news straight from the horse's a er... mouth. This has been an amazing 7 years of my career and all of you are the reason for that. This is the most vibrant, animated and supportive group I've ever had the pleasure to be a part of. I've met many of you in person, talked with even more in virtual space, but I feel like a part of a family with all of you. I will truly miss the opportunity to represent the brand and products that you channel so much passion and positive energy towards. This E-mail address (david_eas...@bmc.commailto:david_eas...@bmc.com) will cease functioning, but I've created a new E-mail address (david_easter...@yahoo.commailto:david_easter...@yahoo.com) and subscribed to the list as a private citizen. I'll continue to contribute what I can - just from a different vantage point. So this isn't goodbye - just a change in the weather... -David J. Easter (Previously) Manager of Product Management, AR System The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Replicating ARS Installation on Linux
In addition to the following info, there are also hardcode server name references in remedy workflow objects (those are currently in your database) you would also need to take care of them as well. Better option would be: Export ARsystem tablespace with expdp or whatever you think is better. Restore that on proposed remedy database server Run remedy installer pointing towards the newly restored database server Install rest of the application components one by one. Whenever and wherever require remedy application installer will just lay down the libraries and binaries instead of touching the actual database objects, however this does not mean it won't remove the hardcode references , installer will take care of that as well. This can be good approach in my opinion. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of laurent matheo Sent: Friday, April 05, 2013 4:13 PM To: arslist@ARSLIST.ORG Subject: Re: Replicating ARS Installation on Linux ** Hi :) I'm not sure it'll be that easy. You also have a /etc/arsystem/servername/ folder with armonitor.conf file for example. Then when you install ARS there are some manual steps to be applied if you don't install on root, for example some files to be copied, declaring RPC ports in /etc/rpc/, check the installation guides for a complete list. You also have a lot of places where the server name is written, in files like ar.conf, all the pluginsrv_config.xml files, but also in database and some forms (attached files, reports...). If you just copy the files like this I doubt you'll be able to just start ARS. As for tomcat I would go for a clean mid-tier installation, should take minutes. On 05 Apr, 2013,at 11:36 AM, Nathan Brandt nathanrbra...@gmail.com wrote: ** Hello, I installed ARS 7.6.04 on a RHEL 5.3 on top of Oracle. Tomcat was installed at /opt/apache and ARS (with all the applications) was installed at /opt/bmc. I want to replicate this setup on a different machine. Just wanted to know if following would work 1. Using expdp take dump of ARADMIN schema on existing machine 2. tar zip /opt/bmc and /opt/apache folders on existing machine 3. Install Oracle on another machine say machine2 4. Using impdp restore ARADMIN schema on machine2 5. restore folders /opt/bmc and /opt/apache on machine2 6. Change ar.conf file to point to correct database 7. Change license key Has anyone tried this approach? ~ Nathan _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: OT: An unexpected fork in the road...
Hi David, A very best wishes for your future endeavours . Dhananjay From: Misi Mladoniczky [via ARS (Action Request System)] [mailto:ml-node+s1093659n7587856...@n2.nabble.com] Sent: 05 April 2013 12:54 To: Dhananjay Deshpande Subject: Re: OT: An unexpected fork in the road... Hi David, You have put a lot of energy into making it easier for all of us to interact with BMC. I hope someone picks up the baton... I remember meeting you, brand new, at BMC User World 2006 if I remember right. You, me and Carey Matthew Black sat down in a room and discussed interaction with BMC Support and the Enhancement Request process. We have come a long way since then :-) Good luck to you David! Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11/12): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. Hi All, I watched the movie Moneyball a few nights ago. Billy Beane (general manager for the Oakland A's) had advice for delivering bad news - just give it to 'em straight. So here goes. As of April 5th, I'm no longer an employee of BMC Software, Inc. While my disclaimer has always stated that my participation in this group wasn't an official function for BMC, obviously this turn of events puts a significant kink in my continued involvement in the ARSList. :-) Note that this is in no way a result of the April Fool's posting that I sent out... lest someone jump to an errant conclusion. I won't be able to discuss any details of the situation, but you guys deserved to hear the news straight from the horse's a er... mouth. This has been an amazing 7 years of my career and all of you are the reason for that. This is the most vibrant, animated and supportive group I've ever had the pleasure to be a part of. I've met many of you in person, talked with even more in virtual space, but I feel like a part of a family with all of you. I will truly miss the opportunity to represent the brand and products that you channel so much passion and positive energy towards. This E-mail address ([hidden email]/user/SendEmail.jtp?type=nodenode=7587856i=0mailto:[hidden email]/user/SendEmail.jtp?type=nodenode=7587856i=1) will cease functioning, but I've created a new E-mail address ([hidden email]/user/SendEmail.jtp?type=nodenode=7587856i=2mailto:[hidden email]/user/SendEmail.jtp?type=nodenode=7587856i=3) and subscribed to the list as a private citizen. I'll continue to contribute what I can - just from a different vantage point. So this isn't goodbye - just a change in the weather... -David J. Easter (Previously) Manager of Product Management, AR System The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.orghttp://www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.orghttp://www.arslist.org Where the Answers Are, and have been for 20 years If you reply to this email, your message will be added to the discussion below: http://ars-action-request-system.1093659.n2.nabble.com/OT-An-unexpected-fork-in-the-road-tp7587836p7587856.html To start a new topic under ARS (Action Request System), email ml-node+s1093659n1093659...@n2.nabble.commailto:ml-node+s1093659n1093659...@n2.nabble.com To unsubscribe from ARS (Action Request System), click herehttp://ars-action-request-system.1093659.n2.nabble.com/template/NamlServlet.jtp?macro=unsubscribe_by_codenode=1093659code=ZGhhbmFuamF5LmRlc2hwYW5kZUBpbi5mdWppdHN1LmNvbXwxMDkzNjU5fC04NjQwNTQzOTI=. NAMLhttp://ars-action-request-system.1093659.n2.nabble.com/template/NamlServlet.jtp?macro=macro_viewerid=instant_html%21nabble%3Aemail.namlbase=nabble.naml.namespaces.BasicNamespace-nabble.view.web.template.NabbleNamespace-nabble.naml.namespaces.BasicNamespace-nabble.view.web.template.NabbleNamespace-nabble.naml.namespaces.BasicNamespace-nabble.view.web.template.NabbleNamespace-nabble.view.web.template.NodeNamespacebreadcrumbs=notify_subscribers%21nabble%3Aemail.naml-instant_emails%21nabble%3Aemail.naml-send_instant_email%21nabble%3Aemail.naml -- View this message in context: http://ars-action-request-system.1093659.n2.nabble.com/OT-An-unexpected-fork-in-the-road-tp7587836p7587866.html Sent from the ARS (Action Request
Re: OT: An unexpected fork in the road...
+1 ~ Matt Laurenceau - Reply message - From: laurent matheo lm...@me.com To: arslist@ARSLIST.ORG Subject: OT: An unexpected fork in the road... Date: Fri, Apr 5, 2013 09:56 ** Wow... Same as Jason here, stunned... On 05 Apr, 2013,at 02:25 AM, Easter, David david_eas...@bmc.com wrote: Hi All, I watched the movie Moneyball a few nights ago. Billy Beane (general manager for the Oakland A's) had advice for delivering bad news - just give it to 'em straight. So here goes. As of April 5th, I'm no longer an employee of BMC Software, Inc. While my disclaimer has always stated that my participation in this group wasn't an official function for BMC, obviously this turn of events puts a significant kink in my continued involvement in the ARSList. :-) Note that this is in no way a result of the April Fool's posting that I sent out... lest someone jump to an errant conclusion. I won't be able to discuss any details of the situation, but you guys deserved to hear the news straight from the horse's a er... mouth.This has been an amazing 7 years of my career and all of you are the reason for that. This is the most vibrant, animated and supportive group I've ever had the pleasure to be a part of. I've met many of you in person, talked with even more in virtual space, but I feel like a part of a family with all of you. I will truly miss the opportunity to represent the brand and products that you channel so much passion and positive energy towards.This E-mail address (david_eas...@bmc.com) will cease functioning, but I've created a new E-mail address (david_easter...@yahoo.com) and subscribed to the list as a private citizen. I'll continue to contribute what I can - just from a different vantage point. So this isn't goodbye - just a change in the weather... -David J. Easter(Previously) Manager of Product Management, AR System The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc._ARSlist: Where the Answers Are and have been for 20 years_**_ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: OT: An unexpected fork in the road...
Is someone taking his role? Sent from my iPhone On Apr 5, 2013, at 7:06, Danny Kellett danny.kell...@strategicworkflow.com wrote: David, Sad news and I hope whoever takes over your role understand the importance of having a dependable voice out there in the community. There were, and I am sure will continue to be, frustrating times when the product/BMC challenges us and I think you certainly added calm to that storm. I always found your posts helpful and for that I thank you and wish you all the luck for the future. Danny Hi All, I watched the movie Moneyball a few nights ago. Billy Beane (general manager for the Oakland A's) had advice for delivering bad news - just give it to 'em straight. So here goes. As of April 5th, I'm no longer an employee of BMC Software, Inc. While my disclaimer has always stated that my participation in this group wasn't an official function for BMC, obviously this turn of events puts a significant kink in my continued involvement in the ARSList. :-) Note that this is in no way a result of the April Fool's posting that I sent out... lest someone jump to an errant conclusion. I won't be able to discuss any details of the situation, but you guys deserved to hear the news straight from the horse's a er... mouth. This has been an amazing 7 years of my career and all of you are the reason for that. This is the most vibrant, animated and supportive group I've ever had the pleasure to be a part of. I've met many of you in person, talked with even more in virtual space, but I feel like a part of a family with all of you. I will truly miss the opportunity to represent the brand and products that you channel so much passion and positive energy towards. This E-mail address (david_eas...@bmc.commailto:david_eas...@bmc.com) will cease functioning, but I've created a new E-mail address (david_easter...@yahoo.commailto:david_easter...@yahoo.com) and subscribed to the list as a private citizen. I'll continue to contribute what I can - just from a different vantage point. So this isn't goodbye - just a change in the weather... -David J. Easter (Previously) Manager of Product Management, AR System The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Replicating ARS Installation on Linux
Thanks guys for the reply. Kiran, Is there a way to change server name references in db from old_server to new_server? Actually I don't have a lot of data, but wanted to setup DSO between 2 servers and wanted to avoid time it takes to install all (CMDB, ITSM, SLM, KM etc). ~ Nathan On Fri, Apr 5, 2013 at 4:40 PM, Hullule, Kiran kiran_hull...@bmc.comwrote: ** In addition to the following info, there are also hardcode server name references in remedy workflow objects (those are currently in your database) you would also need to take care of them as well. Better option would be: ** ** Export ARsystem tablespace with expdp or whatever you think is better. Restore that on proposed remedy database server Run remedy installer pointing towards the newly restored database server** ** Install rest of the application components one by one. Whenever and wherever require remedy application installer will just lay down the libraries and binaries instead of touching the actual database objects, however this does not mean it won’t remove the hardcode references , installer will take care of that as well. ** ** This can be good approach in my opinion. ** ** ** ** *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *laurent matheo *Sent:* Friday, April 05, 2013 4:13 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: Replicating ARS Installation on Linux ** ** ** Hi :) I'm not sure it'll be that easy. You also have a /etc/arsystem/servername/ folder with armonitor.conf file for example. Then when you install ARS there are some manual steps to be applied if you don't install on root, for example some files to be copied, declaring RPC ports in /etc/rpc/, check the installation guides for a complete list. You also have a lot of places where the server name is written, in files like ar.conf, all the pluginsrv_config.xml files, but also in database and some forms (attached files, reports...). If you just copy the files like this I doubt you'll be able to just start ARS. As for tomcat I would go for a clean mid-tier installation, should take minutes. On 05 Apr, 2013,at 11:36 AM, Nathan Brandt nathanrbra...@gmail.com wrote: ** Hello, ** ** I installed ARS 7.6.04 on a RHEL 5.3 on top of Oracle. Tomcat was installed at /opt/apache and ARS (with all the applications) was installed at /opt/bmc. I want to replicate this setup on a different machine. Just wanted to know if following would work ** ** 1. Using expdp take dump of ARADMIN schema on existing machine 2. tar zip /opt/bmc and /opt/apache folders on existing machine 3. Install Oracle on another machine say machine2 4. Using impdp restore ARADMIN schema on machine2 5. restore folders /opt/bmc and /opt/apache on machine2 6. Change ar.conf file to point to correct database 7. Change license key ** ** Has anyone tried this approach? ** ** ~ Nathan _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Can't create unique index in 8.1 on overlay forms?
** Hi :)I just tried to create a unique index in 8.1 and I failed to do so in some cases.On a custom form I can create unique (or not unique) indexes simply using the list which is in "unique index" column in the form "Definitions" tab, "Indexes" part.Though if I want to do so on a "base" form (let's say "HPD:Help Desk") I can't.I overlay the form.I go to "Definitions" tab, the "Indexes" part, I choose overlay type "additive" and I can click on "new" to create a new index, I can choose fields, works ok, BUT I can't choose if the index is unique or not, it seems it's set to "No" and you don't have the "list" to choose "yes".As a test I created a simple regular form and tried to define an index, I could see the "list" in "Unique" column so I can choose "yes" or "no" (03.png):I don't actually create the index and I converted my custom form to "base" and I tried to create the same index on the overlay, so:- I overlay the form.- I go to "Definitions" tab, the "Indexes" part, I choose overlay type "additive" and I can click on "new" to create a new index and this time no way to get the list so I can't select "yes" (04.png):The workaround I found is to:- I overlay the form.- I go to "Definitions" tab, the "Indexes" part, I choose overlay type "additive",- I save the form,- I switch to "base development",- I open the form,- I go to "Definitions" tab, the "Indexes" part, I add the index there (I can choose "yes" or "no" there) ,- I save the form,- I switch back to "best practice" mode,- I open the overlay form,- I can see my index,Do you have the same behavior?Best regards.Laurent._ARSlist: "Where the Answers Are" and have been for 20 years_
Re: OT: An unexpected fork in the road...
Whoever it is better have big feet, what with all the shoes comments on here ;) -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Patrick Zandi Sent: Friday, April 05, 2013 6:35 AM To: arslist@ARSLIST.ORG Subject: Re: OT: An unexpected fork in the road... Is someone taking his role? Sent from my iPhone On Apr 5, 2013, at 7:06, Danny Kellett danny.kell...@strategicworkflow.com wrote: David, Sad news and I hope whoever takes over your role understand the importance of having a dependable voice out there in the community. There were, and I am sure will continue to be, frustrating times when the product/BMC challenges us and I think you certainly added calm to that storm. I always found your posts helpful and for that I thank you and wish you all the luck for the future. Danny Hi All, I watched the movie Moneyball a few nights ago. Billy Beane (general manager for the Oakland A's) had advice for delivering bad news - just give it to 'em straight. So here goes. As of April 5th, I'm no longer an employee of BMC Software, Inc. While my disclaimer has always stated that my participation in this group wasn't an official function for BMC, obviously this turn of events puts a significant kink in my continued involvement in the ARSList. :-) Note that this is in no way a result of the April Fool's posting that I sent out... lest someone jump to an errant conclusion. I won't be able to discuss any details of the situation, but you guys deserved to hear the news straight from the horse's a er... mouth. This has been an amazing 7 years of my career and all of you are the reason for that. This is the most vibrant, animated and supportive group I've ever had the pleasure to be a part of. I've met many of you in person, talked with even more in virtual space, but I feel like a part of a family with all of you. I will truly miss the opportunity to represent the brand and products that you channel so much passion and positive energy towards. This E-mail address (david_eas...@bmc.commailto:david_eas...@bmc.com) will cease functioning, but I've created a new E-mail address (david_easter...@yahoo.commailto:david_easter...@yahoo.com) and subscribed to the list as a private citizen. I'll continue to contribute what I can - just from a different vantage point. So this isn't goodbye - just a change in the weather... -David J. Easter (Previously) Manager of Product Management, AR System The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. _ __ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years __ _ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years This message (including any attachments) is confidential and intended for a specific individual and purpose. If you are not the intended recipient, please notify the sender immediately and delete this message. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Replicating ARS Installation on Linux
Nathan, This will help for that: http://www.missingpiecessoftware.com/downloads/viewcategory/5-remedy-restore-tool regards Danny Thanks guys for the reply. Kiran, Is there a way to change server name references in db from old_server to new_server? Actually I don't have a lot of data, but wanted to setup DSO between 2 servers and wanted to avoid time it takes to install all (CMDB, ITSM, SLM, KM etc). ~ Nathan On Fri, Apr 5, 2013 at 4:40 PM, Hullule, Kiran kiran_hull...@bmc.comwrote: ** In addition to the following info, there are also hardcode server name references in remedy workflow objects (those are currently in your database) you would also need to take care of them as well. Better option would be: ** ** Export ARsystem tablespace with expdp or whatever you think is better. Restore that on proposed remedy database server Run remedy installer pointing towards the newly restored database server** ** Install rest of the application components one by one. Whenever and wherever require remedy application installer will just lay down the libraries and binaries instead of touching the actual database objects, however this does not mean it won’t remove the hardcode references , installer will take care of that as well. ** ** This can be good approach in my opinion. ** ** ** ** *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *laurent matheo *Sent:* Friday, April 05, 2013 4:13 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: Replicating ARS Installation on Linux ** ** ** Hi :) I'm not sure it'll be that easy. You also have a /etc/arsystem/servername/ folder with armonitor.conf file for example. Then when you install ARS there are some manual steps to be applied if you don't install on root, for example some files to be copied, declaring RPC ports in /etc/rpc/, check the installation guides for a complete list. You also have a lot of places where the server name is written, in files like ar.conf, all the pluginsrv_config.xml files, but also in database and some forms (attached files, reports...). If you just copy the files like this I doubt you'll be able to just start ARS. As for tomcat I would go for a clean mid-tier installation, should take minutes. On 05 Apr, 2013,at 11:36 AM, Nathan Brandt nathanrbra...@gmail.com wrote: ** Hello, ** ** I installed ARS 7.6.04 on a RHEL 5.3 on top of Oracle. Tomcat was installed at /opt/apache and ARS (with all the applications) was installed at /opt/bmc. I want to replicate this setup on a different machine. Just wanted to know if following would work ** ** 1. Using expdp take dump of ARADMIN schema on existing machine 2. tar zip /opt/bmc and /opt/apache folders on existing machine 3. Install Oracle on another machine say machine2 4. Using impdp restore ARADMIN schema on machine2 5. restore folders /opt/bmc and /opt/apache on machine2 6. Change ar.conf file to point to correct database 7. Change license key ** ** Has anyone tried this approach? ** ** ~ Nathan _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: OT: April 3 marks the 40th anniversary of the first cell phone call
Hi, By the way, here is a picture of the Swedish mobile phone MTA v2 from 1959: http://gertolof.files.wordpress.com/2009/02/1959-mobiltelefon-mta-2.jpg?w=500 Best Regards - Misi, RRR AB, http://rrr.se All, Even though it is not Friday, if found that today (April 3) marks the 40th anniversary of the first cell phone call So since we all use them and abuse them, maybe we need to give them the gift of cleaning our cell phone, letting them sleep in or even buying them a nice dinner (some bits and bytes would be nice. See the article at Huffington post. http://www.huffingtonpost.com/2013/04/03/cell-phone-birthday_n_3007003.html http://www.huffingtonpost.com/2013/04/03/cell-phone-birthday_n_3007003.html ?utm_hp_ref=email_share Take care all, hbr Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hrich...@richter-home.net Linkedin profile http://www.linkedin.com/in/hbr4270 Please consider the environment before printing this message ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Flashboard: Aged Tickets
ARS 7.5 With all of my varied experiences in Remedy, Flashboards are NOT something that I have ever needed to build or use...so I go to the community for help. I have the need to build an 'aged tickets' report, showing something relatively simple like counts of tickets that are 1 week old, 1 month old, older, that sort of thing...probably in a bar graph...but can't seem to get it to display things in the manner that I expect, so I was hoping that someone with more hands on experience might be able/willing to help. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: OT: April 3 marks the 40th anniversary of the first cell phone call
Try holding THAT up to your ear and talking while walking -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky Sent: Friday, April 05, 2013 9:10 AM To: arslist@ARSLIST.ORG Subject: Re: OT: April 3 marks the 40th anniversary of the first cell phone call Hi, By the way, here is a picture of the Swedish mobile phone MTA v2 from 1959: http://gertolof.files.wordpress.com/2009/02/1959-mobiltelefon-mta-2.jpg?w=500 Best Regards - Misi, RRR AB, http://rrr.se All, Even though it is not Friday, if found that today (April 3) marks the 40th anniversary of the first cell phone call So since we all use them and abuse them, maybe we need to give them the gift of cleaning our cell phone, letting them sleep in or even buying them a nice dinner (some bits and bytes would be nice. See the article at Huffington post. http://www.huffingtonpost.com/2013/04/03/cell-phone-birthday_n_3007003 .html http://www.huffingtonpost.com/2013/04/03/cell-phone-birthday_n_300700 3.html ?utm_hp_ref=email_share Take care all, hbr Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hrich...@richter-home.net Linkedin profile http://www.linkedin.com/in/hbr4270 Please consider the environment before printing this message __ _ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: IE8 Session Handling and Multiple Login Issue
The generic id is read restricted, acccessible to all support groups. We have sso, however, we will need to give floating/fix license user write access to survey form - which the users could manipulate unfavorable, after a customer using the generic has submit survey. We have seen similiar incidents. Possible a bug .. but its alway been like this since we had remedy 92, version 1.x on UNIX. The survey has been in place aleast 6-10 years..You can have multiple logins, different users, as long as it is a different IE session. with exceptiong for floating license user, they cannot login multple times, regardless of new sessions. Its an issue with how IE8 handles session, was hoping SW00293926 would fix it in the upgrade to 7.604 SP 4, but same issue. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: An unexpected fork in the road...
I have said this many times, BMC excels at shooting themselves in the foot. This is another case in point. They will understand this when they try and fill your position with some other manager that does not have the product knowledge in scope and depth that you exhibit. Good luck in your next adventure. Glad to hear you will still participate in the group! Jim Coryat Senior Software Engineer Micron Technology Inc. (208)363-4655 From: Easter, David [mailto:david_eas...@bmc.com] Sent: Thursday, April 04, 2013 7:25 PM Subject: OT: An unexpected fork in the road... ** Hi All, I watched the movie Moneyball a few nights ago. Billy Beane (general manager for the Oakland A's) had advice for delivering bad news - just give it to 'em straight. So here goes. As of April 5th, I'm no longer an employee of BMC Software, Inc. While my disclaimer has always stated that my participation in this group wasn't an official function for BMC, obviously this turn of events puts a significant kink in my continued involvement in the ARSList. :-) Note that this is in no way a result of the April Fool's posting that I sent out... lest someone jump to an errant conclusion. I won't be able to discuss any details of the situation, but you guys deserved to hear the news straight from the horse's a er... mouth. This has been an amazing 7 years of my career and all of you are the reason for that. This is the most vibrant, animated and supportive group I've ever had the pleasure to be a part of. I've met many of you in person, talked with even more in virtual space, but I feel like a part of a family with all of you. I will truly miss the opportunity to represent the brand and products that you channel so much passion and positive energy towards. This E-mail address (david_eas...@bmc.commailto:david_eas...@bmc.com) will cease functioning, but I've created a new E-mail address (david_easter...@yahoo.commailto:david_easter...@yahoo.com) and subscribed to the list as a private citizen. I'll continue to contribute what I can - just from a different vantage point. So this isn't goodbye - just a change in the weather... -David J. Easter (Previously) Manager of Product Management, AR System The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Coldwell Banker Real Estate Real Estate | Check Out Exclusive Properties For Sale At Lower Price
I have worked with this person, I think this is something that was sent out unknowingly on his behalf... Jim Coryat Senior Software Engineer Micron Technology Inc. From: Joe D'Souza [mailto:jdso...@shyle.net] Sent: Thursday, April 04, 2013 5:35 PM Subject: Re: Coldwell Banker Real Estate Real Estate | Check Out Exclusive Properties For Sale At Lower Price ** *L * O * L * From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of arslist Sent: Wednesday, April 03, 2013 10:21 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: Coldwell Banker Real Estate Real Estate | Check Out Exclusive Properties For Sale At Lower Price We might be but only if there are ARSystem Servers in the living room. ... Dan From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sreekanth Gangavarapu Sent: April 3, 2013 8:16 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Coldwell Banker Real Estate Real Estate | Check Out Exclusive Properties For Sale At Lower Price ** Hi Friends, You might be interested in these Coldwell Banker Real Estate properties. Make up to 30% return on your investment today! Check them out and let me know what you think. Click Here To Continuehttp://www.fxoneworld.com/wp-content/ColdWell%20Bank/trulia/ Nice properties and very good affordable, please forward to others, share with others.. Thank You Property Management/Marketing Team Coldwell Banker Real Estate Listings Homes Properties Inc. All Rights Reserved 2013 _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: EXTERNAL: Flashboard: Aged Tickets
LJ, Off the top of my head I think you need to Start today and use the History feature of Flashboards data collection. I'm sure there are ways to make the calculation on old tickets and store the 1 day, 1 week , 1 month data but since Time is a moving thing you would need to recalculate every day to keep current. II haven't touched Flashboards for a few years but I have almost the same requirement to put in place this year. When I get started on it I'll look for your progress as a guide ;^ Thank you, --- John J. Reiser Remedy Developer/Administrator Senior Software Development Analyst Lockheed Martin - MS2 The star that burns twice as bright burns half as long. Pay close attention and be illuminated by its brilliance. - paraphrased by me From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, Lj Sent: Friday, April 05, 2013 9:13 AM To: arslist@ARSLIST.ORG Subject: EXTERNAL: Flashboard: Aged Tickets ** ARS 7.5 With all of my varied experiences in Remedy, Flashboards are NOT something that I have ever needed to build or use...so I go to the community for help. I have the need to build an 'aged tickets' report, showing something relatively simple like counts of tickets that are 1 week old, 1 month old, older, that sort of thing...probably in a bar graph...but can't seem to get it to display things in the manner that I expect, so I was hoping that someone with more hands on experience might be able/willing to help. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: OT: An unexpected fork in the road...
Someone could take his role, but no one can replace him! David has been a strong advocate of true Customer Support forever, and one of the best ambassadors for BMC that they could have! Besides, he writes better Parody than anyone else I know :-) I wish today were April fools, because his departure sounds like a bad joke. Daniel -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Patrick Zandi Sent: April 5, 2013 7:35 AM To: arslist@ARSLIST.ORG Subject: Re: OT: An unexpected fork in the road... Is someone taking his role? Sent from my iPhone ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: An unexpected fork in the road...
but are they.. that is the question... On Fri, Apr 5, 2013 at 9:56 AM, Jim Coryat (jcoryat) jcor...@micron.comwrote: ** I have said this many times, BMC excels at shooting themselves in the foot. This is another case in point. ** ** They will understand this when they try and fill your position with some other “manager” that does not have the product knowledge in scope and depth that you exhibit. Good luck in your next adventure. Glad to hear you will still participate in the group! ** ** Jim Coryat Senior Software Engineer Micron Technology Inc. (208)363-4655 ** ** *From:* Easter, David [mailto:david_eas...@bmc.com] *Sent:* Thursday, April 04, 2013 7:25 PM *Subject:* OT: An unexpected fork in the road... ** ** ** Hi All, I watched the movie Moneyball a few nights ago. Billy Beane (general manager for the Oakland A's) had advice for delivering bad news - just give it to 'em straight. So here goes. As of April 5th, I'm no longer an employee of BMC Software, Inc. While my disclaimer has always stated that my participation in this group wasn't an official function for BMC, obviously this turn of events puts a significant kink in my continued involvement in the ARSList. :-) Note that this is in no way a result of the April Fool's posting that I sent out... lest someone jump to an errant conclusion. I won't be able to discuss any details of the situation, but you guys deserved to hear the news straight from the horse's a er... mouth. *** * This has been an amazing 7 years of my career and all of you are the reason for that. This is the most vibrant, animated and supportive group I've ever had the pleasure to be a part of. I've met many of you in person, talked with even more in virtual space, but I feel like a part of a family with all of you. I will truly miss the opportunity to represent the brand and products that you channel so much passion and positive energy towards. This E-mail address (david_eas...@bmc.com) will cease functioning, but I've created a new E-mail address (david_easter...@yahoo.com) and subscribed to the list as a private citizen. I'll continue to contribute what I can - just from a different vantage point. So this isn't goodbye - just a change in the weather... -David J. Easter (Previously) Manager of Product Management, AR System The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: An unexpected fork in the road...
David, Thank you for being an active List participant, sharing your skills and opinion, helping to keep us grounded. Sandra Hennigan Remedy Developer From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Easter, David Sent: Thursday, April 04, 2013 9:25 PM To: arslist@ARSLIST.ORG Subject: OT: An unexpected fork in the road... ** Hi All, I watched the movie Moneyball a few nights ago. Billy Beane (general manager for the Oakland A's) had advice for delivering bad news - just give it to 'em straight. So here goes. As of April 5th, I'm no longer an employee of BMC Software, Inc. While my disclaimer has always stated that my participation in this group wasn't an official function for BMC, obviously this turn of events puts a significant kink in my continued involvement in the ARSList. :-) Note that this is in no way a result of the April Fool's posting that I sent out... lest someone jump to an errant conclusion. I won't be able to discuss any details of the situation, but you guys deserved to hear the news straight from the horse's a er... mouth. This has been an amazing 7 years of my career and all of you are the reason for that. This is the most vibrant, animated and supportive group I've ever had the pleasure to be a part of. I've met many of you in person, talked with even more in virtual space, but I feel like a part of a family with all of you. I will truly miss the opportunity to represent the brand and products that you channel so much passion and positive energy towards. This E-mail address (david_eas...@bmc.commailto:david_eas...@bmc.com) will cease functioning, but I've created a new E-mail address (david_easter...@yahoo.commailto:david_easter...@yahoo.com) and subscribed to the list as a private citizen. I'll continue to contribute what I can - just from a different vantage point. So this isn't goodbye - just a change in the weather... -David J. Easter (Previously) Manager of Product Management, AR System The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Coldwell Banker Real Estate Real Estate | Check Out Exclusive Properties For Sale At Lower Price
It doesn't go to Coldwell banker if you check the URL. Just your basic spam. Dan From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jim Coryat (jcoryat) Sent: April 5, 2013 9:59 AM To: arslist@ARSLIST.ORG Subject: Re: Coldwell Banker Real Estate Real Estate | Check Out Exclusive Properties For Sale At Lower Price ** I have worked with this person, I think this is something that was sent out unknowingly on his behalf. Jim Coryat Senior Software Engineer Micron Technology Inc. From: Joe D'Souza [mailto:jdso...@shyle.net] Sent: Thursday, April 04, 2013 5:35 PM Subject: Re: Coldwell Banker Real Estate Real Estate | Check Out Exclusive Properties For Sale At Lower Price ** *L * O * L * _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of arslist Sent: Wednesday, April 03, 2013 10:21 PM To: arslist@ARSLIST.ORG Subject: Re: Coldwell Banker Real Estate Real Estate | Check Out Exclusive Properties For Sale At Lower Price We might be but only if there are ARSystem Servers in the living room. . Dan From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sreekanth Gangavarapu Sent: April 3, 2013 8:16 PM To: arslist@ARSLIST.ORG Subject: Coldwell Banker Real Estate Real Estate | Check Out Exclusive Properties For Sale At Lower Price ** Hi Friends, You might be interested in these Coldwell Banker Real Estate properties. Make up to 30% return on your investment today! Check them out and let me know what you think. http://www.fxoneworld.com/wp-content/ColdWell%20Bank/trulia/ Click Here To Continue Nice properties and very good affordable, please forward to others, share with others.. Thank You Property Management/Marketing Team Coldwell Banker Real Estate Listings Homes Properties Inc. All Rights Reserved 2013 _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: RQC:ConsoleWizrd Error
So here is my recent update. After a reinstall of the ITSM module I am able to submit CRQ request through the requester console in wihch sends the request to the Change module. I still though cannot perform the same task with INC . Could someone send me a working filter log performing that task which I could work backwards using a working system in which that could be helpful. Thanks in Advance V/R Abdul Baytops From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] on behalf of patrick zandi [remedy...@gmail.com] Sent: Monday, April 01, 2013 2:01 PM To: arslist@ARSLIST.ORG Subject: Re: RQC:ConsoleWizrd Error ** By the way what version of java are you using.. ... I would not use 1.5 in any case... latest 1.6/1.7_17 is recommended.. I have had problems with 1.5 in the past.. with 7.6.3/7.6.4 fyi On Mon, Apr 1, 2013 at 1:36 PM, patrick zandi remedy...@gmail.commailto:remedy...@gmail.com wrote: so nothing in the arerror.log / and you have plugin logs showing nothing too, what about the syslog on the server ... in Solaris it would be dmesg|more or /var/adm/logs/messages -- if nothing there.. then you are going to have to force a debug.. Cannot remember right now where that is (check the arlist, or docs) . but you can set your JAVA to do finest logging, and either startup the ars server and watch it fail, OR if it is up.. you could try the old faithful ps -ef |grep plugin and kill -9 all the plugin processes which armonitor will cordially restart for you and give you a log. That should come up with something On Mon, Apr 1, 2013 at 1:24 PM, Abdullah Baytops abayt...@onefederalsolution.commailto:abayt...@onefederalsolution.com wrote: ** We think its the plugins associated with RQC to include the REMEDY.ARF.CAI plugin. We are also using Red Hat v 6.3 in which the ARS server is running. V/R Abdul From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG] on behalf of patrick zandi [remedy...@gmail.commailto:remedy...@gmail.com] Sent: Monday, April 01, 2013 1:13 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: RQC:ConsoleWizrd Error ** what version are you even discussing? what plugins are failing? did you run through the performance (I know you would not think of this).. manual -- maybe the arpluginsvr settings are messed up. do you have enought ram to use the plugins.. ars 7.6.04 is memory intensive ... just some quick thoughts.. On Mon, Apr 1, 2013 at 1:04 PM, Abdullah Baytops abayt...@onefederalsolution.commailto:abayt...@onefederalsolution.com wrote: ** Can anyone provide me information on how to (fix) the plugins or (reinstall) the plugins in which we assume are not working. V/R Abdul Baytops From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG] on behalf of Karthik [karthik...@gmail.commailto:karthik...@gmail.com] Sent: Thursday, March 28, 2013 11:11 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: RQC:ConsoleWizrd Error ** Did you check srm:request to see if there are any event errors? If you had plugin issues, entry in cai:events form should have shown an error right? Which again should have circulated back to srm:request? Regards, Karthik On Mar 29, 2013 6:51 AM, Abdullah Baytops abayt...@onefederalsolution.commailto:abayt...@onefederalsolution.com wrote: ** Thats exactly what I was thinking . If the plugins did not load during the install is there another way to reinstall those plugins. Also what specific plug should I have that may be missing in a linux environment. V/R Abdul From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG] on behalf of Rob Dudley [duds1...@gmail.commailto:duds1...@gmail.com] Sent: Thursday, March 28, 2013 6:32 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: RQC:ConsoleWizrd Error ** Yo...you may want to verify that all of your plugins are running...it sounds like they may not be... How have you been? Rob On Mar 28, 2013 4:35 PM, Abdullah Baytops abayt...@onefederalsolution.commailto:abayt...@onefederalsolution.com wrote: ** I am looking form some assistance with using the RQC:RequestorConsoleWizard in which after saving a ticket as a requester the Request ID is not being generated. I have checked all the filters and notice none of the SRM:AOI: Filters fire in which I think is causing the problem. Any possible solutions would be of assistance. V/R Abdul _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ -- Patrick Zandi
Re: EXTERNAL: Flashboard: Aged Tickets
Ok, just talked to my customer and we decided to go with a multiple variable bar chart. Each variable showing a count of the records that match the grouping in question One Week One Month 2 Months Older as an example, and we will be able to build the chart to satisfy his needsthanks for the suggestions, as always, the list is the best place to collaborate :) On Fri, Apr 5, 2013 at 8:08 AM, Reiser, John J john.j.rei...@lmco.comwrote: ** LJ, Off the top of my head I think you need to “Start today” and use the History feature of Flashboards data collection. I’m sure there are ways to make the calculation on old tickets and store the 1 day, 1 week , 1 month data but since Time is a moving thing you would need to recalculate every day to keep current. II haven’t touched Flashboards for a few years but I have almost the same requirement to put in place this year. When I get started on it I’ll look for your progress as a guide ;^ ** ** Thank you, --- John J. Reiser Remedy Developer/Administrator Senior Software Development Analyst Lockheed Martin - MS2 The star that burns twice as bright burns half as long. Pay close attention and be illuminated by its brilliance. - paraphrased by me ** ** *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Longwing, Lj *Sent:* Friday, April 05, 2013 9:13 AM *To:* arslist@ARSLIST.ORG *Subject:* EXTERNAL: Flashboard: Aged Tickets ** ** ** ARS 7.5 ** ** With all of my varied experiences in Remedy, Flashboards are NOT something that I have ever needed to build or use...so I go to the community for help. ** ** I have the need to build an 'aged tickets' report, showing something relatively simple like counts of tickets that are 1 week old, 1 month old, older, that sort of thing...probably in a bar graph...but can't seem to get it to display things in the manner that I expect, so I was hoping that someone with more hands on experience might be able/willing to help. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
On-Load Active Link in a view field Window, ITSM 7.6.04
TGIF; Ok, I've read all the docs and I still can't seem to make it work. In a Console, I have a view field that a form window opens into. I want to run an Active Link on-load. I've tried Send-Event and everything I can imagine, but no worky? What am I missing? Anyone? r Ray Palla Sr. IT/Remedy Consultant http://www.linkedin.com/img/signature/bg_bluefade_195x42.jpg Mobile: 512-917-1739 Time Zone: Central Email: mailto:ray.pa...@insona.com ray.pa...@insona.com http://www.linkedin.com/img/signature/icon_in_blue_14x14.gif http://www.linkedin.com/pub/1/544/598 Professional Profile http://www.INSONA.com INSONA Corporation 1201 Berry Lane http://maps.google.com/maps?q=10650+SW+Plaza+CT%2CBox%3A+J68%2CHouston%2CTX +77074%2CUSAhl=en Georgetown, TX 78626-3832 USA Infrastructure Solutions - Network Applications ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years image001.jpgimage002.jpgimage003.gif
Re: OT: An unexpected fork in the road...
David, hopefully you're landing on your feet. Thanks for all the contributions you made to the ARS List over the years, and good luck! Drew Soto Cano Air Base ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: OT: An unexpected fork in the road...
David, This is astonishing news! Not only have I been a rabid follower of your contributions here over the years but we have worked (together? At? In spite of?) each other at numerous conferences, presentations and our other meetings. Your reputation, dedication and knowledge is incredibly detailed. Your patience, perseverance and diplomacy unmatched. And you're a damn fine auctioneer! Please keep us posted as your circumstances change. When David talks, people listen! Doug -- Doug Blair +1 224-558-5462 Sent from my new iPad Auto-corrected typos, misspellings and non-sequiturs are gratefully attributed to Steve Jobs :-) On Apr 4, 2013, at 8:25 PM, Easter, David david_eas...@bmc.com wrote: ** Hi All, I watched the movie Moneyball a few nights ago. Billy Beane (general manager for the Oakland A's) had advice for delivering bad news - just give it to 'em straight. So here goes. As of April 5th, I'm no longer an employee of BMC Software, Inc. While my disclaimer has always stated that my participation in this group wasn't an official function for BMC, obviously this turn of events puts a significant kink in my continued involvement in the ARSList. :-) Note that this is in no way a result of the April Fool's posting that I sent out... lest someone jump to an errant conclusion. I won't be able to discuss any details of the situation, but you guys deserved to hear the news straight from the horse's a er... mouth. This has been an amazing 7 years of my career and all of you are the reason for that. This is the most vibrant, animated and supportive group I've ever had the pleasure to be a part of. I've met many of you in person, talked with even more in virtual space, but I feel like a part of a family with all of you. I will truly miss the opportunity to represent the brand and products that you channel so much passion and positive energy towards. This E-mail address (david_eas...@bmc.com) will cease functioning, but I've created a new E-mail address (david_easter...@yahoo.com) and subscribed to the list as a private citizen. I'll continue to contribute what I can - just from a different vantage point. So this isn't goodbye - just a change in the weather... -David J. Easter (Previously) Manager of Product Management, AR System The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: OT: An unexpected fork in the road...
And Bid! (as well as listen...) Phil Bautista http://www.wwrug.com/contact_phil.html 512-731-0304 -Original message- From: Doug Blair d...@blairing.com Date: Fri, 5 Apr 2013 11:47:44 -0400 To: arslist@ARSLIST.ORG Subject: Re: OT: An unexpected fork in the road... David, This is astonishing news! Not only have I been a rabid follower of your cont ributions here over the years but we have worked (together? At? In spite of? ) each other at numerous conferences, presentations and our other meetings. Y our reputation, dedication and knowledge is incredibly detailed. Your patien ce, perseverance and diplomacy unmatched. And you're a damn fine auctioneer! Please keep us posted as your circumstances change. When David talks, people listen! Doug -- Doug Blair +1 224-558-5462 Sent from my new iPad Auto-corrected typos, misspellings and non-sequiturs are gratefully attribut ed to Steve Jobs :-) On Apr 4, 2013, at 8:25 PM, Easter, David david_eas...@bmc.com wrote: ** Hi All, I watched the movie Moneyball a few nights ago. Billy Beane (general m anager for the Oakland A's) had advice for delivering bad news - just give i t to 'em straight. So here goes. As of April 5th, I'm no longer an employee of BMC Software, Inc. While my disclaimer has always stated that my participation in this grou p wasn't an official function for BMC, obviously this turn of events puts a s ignificant kink in my continued involvement in the ARSList. :-) Note that t his is in no way a result of the April Fool's posting that I sent out... les t someone jump to an errant conclusion. I won't be able to discuss any det ails of the situation, but you guys deserved to hear the news straight from t he horse's a er... mouth. This has been an amazing 7 years of my career and all of you are the rea son for that. This is the most vibrant, animated and supportive group I've e ver had the pleasure to be a part of. I've met many of you in person, talke d with even more in virtual space, but I feel like a part of a family with a ll of you. I will truly miss the opportunity to represent the brand and pro ducts that you channel so much passion and positive energy towards. This E-mail address (david_eas...@bmc.com) will cease functioning, but I 've created a new E-mail address (david_easter...@yahoo.com) and subscribed t o the list as a private citizen. I'll continue to contribute what I can - just from a different vantage point. So this isn't goodbye - just a change in the weather... -David J. Easter (Previously) Manager of Product Management, AR System The opinions, statements, and/or suggested courses of action expressed in t his E-mail do not necessarily reflect those of BMC Software, Inc. My volunta ry participation in this forum is not intended to convey a role as a spokesp erson, liaison or public relations representative for BMC Software, Inc. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: OT: An unexpected fork in the road...
In the spring, the weather changes after Easter… God Speed, Mon signor emeritus… May your egg basket always over-flow with golden prizes. r From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Doug Blair Sent: Friday, April 05, 2013 10:48 AM To: arslist@ARSLIST.ORG Subject: Re: OT: An unexpected fork in the road... ** David, This is astonishing news! Not only have I been a rabid follower of your contributions here over the years but we have worked (together? At? In spite of?) each other at numerous conferences, presentations and our other meetings. Your reputation, dedication and knowledge is incredibly detailed. Your patience, perseverance and diplomacy unmatched. And you're a damn fine auctioneer! Please keep us posted as your circumstances change. When David talks, people listen! Doug -- Doug Blair +1 224-558-5462 Sent from my new iPad Auto-corrected typos, misspellings and non-sequiturs are gratefully attributed to Steve Jobs :-) On Apr 4, 2013, at 8:25 PM, Easter, David david_eas...@bmc.com wrote: ** Hi All, I watched the movie Moneyball a few nights ago. Billy Beane (general manager for the Oakland A's) had advice for delivering bad news - just give it to 'em straight. So here goes. As of April 5th, I'm no longer an employee of BMC Software, Inc. While my disclaimer has always stated that my participation in this group wasn't an official function for BMC, obviously this turn of events puts a significant kink in my continued involvement in the ARSList. :-) Note that this is in no way a result of the April Fool's posting that I sent out... lest someone jump to an errant conclusion. I won't be able to discuss any details of the situation, but you guys deserved to hear the news straight from the horse's a er... mouth. This has been an amazing 7 years of my career and all of you are the reason for that. This is the most vibrant, animated and supportive group I've ever had the pleasure to be a part of. I've met many of you in person, talked with even more in virtual space, but I feel like a part of a family with all of you. I will truly miss the opportunity to represent the brand and products that you channel so much passion and positive energy towards. This E-mail address (david_eas...@bmc.com) will cease functioning, but I've created a new E-mail address (david_easter...@yahoo.com) and subscribed to the list as a private citizen. I'll continue to contribute what I can - just from a different vantage point. So this isn't goodbye - just a change in the weather... -David J. Easter (Previously) Manager of Product Management, AR System The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
AR 7.1-AREA-cert8.db
I currently have a cert7.db being used with AR 7.1 for AR External Authentication (AREA) but we need to update our certs in the cert7.db. When we add the new certificate, it creates a cert8.db. Does anyone know if the cert8.db will work with AR 7.1? Thanks in advance. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: OT: An unexpected fork in the road...
Ditto!!! :-O From: matt.laurenc...@gmail.com matt.laurenc...@gmail.com To: arslist@ARSLIST.ORG Sent: Friday, April 5, 2013 7:32 AM Subject: Re: OT: An unexpected fork in the road... ** ** +1 ~ Matt Laurenceau - Reply message - From: laurent matheo lm...@me.com To: arslist@ARSLIST.ORG Subject: OT: An unexpected fork in the road... Date: Fri, Apr 5, 2013 09:56 Wow... Same as Jason here, stunned... On 05 Apr, 2013,at 02:25 AM, Easter, David david_eas...@bmc.com wrote: Hi All, I watched the movie Moneyball a few nights ago. Billy Beane (general manager for the Oakland A's) had advice for delivering bad news - just give it to 'em straight. So here goes. As of April 5th, I'm no longer an employee of BMC Software, Inc. While my disclaimer has always stated that my participation in this group wasn't an official function for BMC, obviously this turn of events puts a significant kink in my continued involvement in the ARSList. :-) Note that this is in no way a result of the April Fool's posting that I sent out... lest someone jump to an errant conclusion. I won't be able to discuss any details of the situation, but you guys deserved to hear the news straight from the horse's a er... mouth. This has been an amazing 7 years of my career and all of you are the reason for that. This is the most vibrant, animated and supportive group I've ever had the pleasure to be a part of. I've met many of you in person, talked with even more in virtual space, but I feel like a part of a family with all of you. I will truly miss the opportunity to represent the brand and products that you channel so much passion and positive energy towards. This E-mail address (david_eas...@bmc.com) will cease functioning, but I've created a new E-mail address (david_easter...@yahoo.com) and subscribed to the list as a private citizen. I'll continue to contribute what I can - just from a different vantage point. So this isn't goodbye - just a change in the weather... -David J. Easter (Previously) Manager of Product Management, AR System The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc._ARSlist: Where the Answers Are and have been for 20 years_**_ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: OT: An unexpected fork in the road...
David, you will be missed! Thanks for all you have done for us (the ARS Community) ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: OT: An unexpected fork in the road...
I would be willing to bet, whoever they get will not fit in his shoes, unless they came from the same shoe store! Big huge mistake! David has been the best advocate BMC ever had (other than Doug M.) in the Developer community! I am very glad I had the opportunity to meet him in person and in the virtual world! -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Smerz, Christian Sent: Friday, April 05, 2013 7:05 AM To: arslist@ARSLIST.ORG Subject: Re: OT: An unexpected fork in the road... Whoever it is better have big feet, what with all the shoes comments on here ;) -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Patrick Zandi Sent: Friday, April 05, 2013 6:35 AM To: arslist@ARSLIST.ORG Subject: Re: OT: An unexpected fork in the road... Is someone taking his role? Sent from my iPhone On Apr 5, 2013, at 7:06, Danny Kellett danny.kell...@strategicworkflow.com wrote: David, Sad news and I hope whoever takes over your role understand the importance of having a dependable voice out there in the community. There were, and I am sure will continue to be, frustrating times when the product/BMC challenges us and I think you certainly added calm to that storm. I always found your posts helpful and for that I thank you and wish you all the luck for the future. Danny Hi All, I watched the movie Moneyball a few nights ago. Billy Beane (general manager for the Oakland A's) had advice for delivering bad news - just give it to 'em straight. So here goes. As of April 5th, I'm no longer an employee of BMC Software, Inc. While my disclaimer has always stated that my participation in this group wasn't an official function for BMC, obviously this turn of events puts a significant kink in my continued involvement in the ARSList. :-) Note that this is in no way a result of the April Fool's posting that I sent out... lest someone jump to an errant conclusion. I won't be able to discuss any details of the situation, but you guys deserved to hear the news straight from the horse's a er... mouth. This has been an amazing 7 years of my career and all of you are the reason for that. This is the most vibrant, animated and supportive group I've ever had the pleasure to be a part of. I've met many of you in person, talked with even more in virtual space, but I feel like a part of a family with all of you. I will truly miss the opportunity to represent the brand and products that you channel so much passion and positive energy towards. This E-mail address (david_eas...@bmc.commailto:david_eas...@bmc.com) will cease functioning, but I've created a new E-mail address (david_easter...@yahoo.commailto:david_easter...@yahoo.com) and subscribed to the list as a private citizen. I'll continue to contribute what I can - just from a different vantage point. So this isn't goodbye - just a change in the weather... -David J. Easter (Previously) Manager of Product Management, AR System The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. _ __ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years __ _ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years This message (including any attachments) is confidential and intended for a specific individual and purpose. If you are not the intended recipient, please notify the sender immediately and delete this message. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: OT: An unexpected fork in the road...
David, I'm certainly glad to have met you in person at the only RUG that I have been able to attend to date (2009 maybe?) and I always learned from your postings to the list. Hopefully you have something even better lined up but in any case I am glad that you will still be part of the list since you can still bring a lot of value to the table. -Rick ___ Rick Westbrock QMX Support Services -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire Sent: Friday, April 05, 2013 10:40 AM To: arslist@ARSLIST.ORG Subject: Re: OT: An unexpected fork in the road... I would be willing to bet, whoever they get will not fit in his shoes, unless they came from the same shoe store! Big huge mistake! David has been the best advocate BMC ever had (other than Doug M.) in the Developer community! I am very glad I had the opportunity to meet him in person and in the virtual world! -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Smerz, Christian Sent: Friday, April 05, 2013 7:05 AM To: arslist@ARSLIST.ORG Subject: Re: OT: An unexpected fork in the road... Whoever it is better have big feet, what with all the shoes comments on here ;) -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Patrick Zandi Sent: Friday, April 05, 2013 6:35 AM To: arslist@ARSLIST.ORG Subject: Re: OT: An unexpected fork in the road... Is someone taking his role? Sent from my iPhone On Apr 5, 2013, at 7:06, Danny Kellett danny.kell...@strategicworkflow.com wrote: David, Sad news and I hope whoever takes over your role understand the importance of having a dependable voice out there in the community. There were, and I am sure will continue to be, frustrating times when the product/BMC challenges us and I think you certainly added calm to that storm. I always found your posts helpful and for that I thank you and wish you all the luck for the future. Danny Hi All, I watched the movie Moneyball a few nights ago. Billy Beane (general manager for the Oakland A's) had advice for delivering bad news - just give it to 'em straight. So here goes. As of April 5th, I'm no longer an employee of BMC Software, Inc. While my disclaimer has always stated that my participation in this group wasn't an official function for BMC, obviously this turn of events puts a significant kink in my continued involvement in the ARSList. :-) Note that this is in no way a result of the April Fool's posting that I sent out... lest someone jump to an errant conclusion. I won't be able to discuss any details of the situation, but you guys deserved to hear the news straight from the horse's a er... mouth. This has been an amazing 7 years of my career and all of you are the reason for that. This is the most vibrant, animated and supportive group I've ever had the pleasure to be a part of. I've met many of you in person, talked with even more in virtual space, but I feel like a part of a family with all of you. I will truly miss the opportunity to represent the brand and products that you channel so much passion and positive energy towards. This E-mail address (david_eas...@bmc.commailto:david_eas...@bmc.com) will cease functioning, but I've created a new E-mail address (david_easter...@yahoo.commailto:david_easter...@yahoo.com) and subscribed to the list as a private citizen. I'll continue to contribute what I can - just from a different vantage point. So this isn't goodbye - just a change in the weather... -David J. Easter (Previously) Manager of Product Management, AR System The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. _ __ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years __ _ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years This message (including any attachments) is confidential and intended for a specific individual and purpose. If you are not the intended recipient, please notify the sender immediately and delete this message.
Re: OT: An unexpected fork in the road...
You know...I don't think he said if it was his choice to leave or not...you never know...Unisys may be borging him On Fri, Apr 5, 2013 at 11:40 AM, Sanford, Claire claire.sanf...@memorialhermann.org wrote: I would be willing to bet, whoever they get will not fit in his shoes, unless they came from the same shoe store! Big huge mistake! David has been the best advocate BMC ever had (other than Doug M.) in the Developer community! I am very glad I had the opportunity to meet him in person and in the virtual world! -Original Message- From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of Smerz, Christian Sent: Friday, April 05, 2013 7:05 AM To: arslist@ARSLIST.ORG Subject: Re: OT: An unexpected fork in the road... Whoever it is better have big feet, what with all the shoes comments on here ;) -Original Message- From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of Patrick Zandi Sent: Friday, April 05, 2013 6:35 AM To: arslist@ARSLIST.ORG Subject: Re: OT: An unexpected fork in the road... Is someone taking his role? Sent from my iPhone On Apr 5, 2013, at 7:06, Danny Kellett danny.kell...@strategicworkflow.com wrote: David, Sad news and I hope whoever takes over your role understand the importance of having a dependable voice out there in the community. There were, and I am sure will continue to be, frustrating times when the product/BMC challenges us and I think you certainly added calm to that storm. I always found your posts helpful and for that I thank you and wish you all the luck for the future. Danny Hi All, I watched the movie Moneyball a few nights ago. Billy Beane (general manager for the Oakland A's) had advice for delivering bad news - just give it to 'em straight. So here goes. As of April 5th, I'm no longer an employee of BMC Software, Inc. While my disclaimer has always stated that my participation in this group wasn't an official function for BMC, obviously this turn of events puts a significant kink in my continued involvement in the ARSList. :-) Note that this is in no way a result of the April Fool's posting that I sent out... lest someone jump to an errant conclusion. I won't be able to discuss any details of the situation, but you guys deserved to hear the news straight from the horse's a er... mouth. This has been an amazing 7 years of my career and all of you are the reason for that. This is the most vibrant, animated and supportive group I've ever had the pleasure to be a part of. I've met many of you in person, talked with even more in virtual space, but I feel like a part of a family with all of you. I will truly miss the opportunity to represent the brand and products that you channel so much passion and positive energy towards. This E-mail address (david_eas...@bmc.commailto:david_eas...@bmc.com) will cease functioning, but I've created a new E-mail address (david_easter...@yahoo.commailto:david_easter...@yahoo.com) and subscribed to the list as a private citizen. I'll continue to contribute what I can - just from a different vantage point. So this isn't goodbye - just a change in the weather... -David J. Easter (Previously) Manager of Product Management, AR System The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. _ __ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years __ _ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years This message (including any attachments) is confidential and intended for a specific individual and purpose. If you are not the intended recipient, please notify the sender immediately and delete this message. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: OT: An unexpected fork in the road...
I think if it were his choice, the announcement would have been worded differently. Not trying to start any rumors or badmouth anyone, just giving my read on the situation with the extremely limited information available. Rick On Apr 5, 2013 11:07 AM, Longwing, Lj llongw...@usgs.gov wrote: ** You know...I don't think he said if it was his choice to leave or not...you never know...Unisys may be borging him On Fri, Apr 5, 2013 at 11:40 AM, Sanford, Claire claire.sanf...@memorialhermann.org wrote: I would be willing to bet, whoever they get will not fit in his shoes, unless they came from the same shoe store! Big huge mistake! David has been the best advocate BMC ever had (other than Doug M.) in the Developer community! I am very glad I had the opportunity to meet him in person and in the virtual world! -Original Message- From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of Smerz, Christian Sent: Friday, April 05, 2013 7:05 AM To: arslist@ARSLIST.ORG Subject: Re: OT: An unexpected fork in the road... Whoever it is better have big feet, what with all the shoes comments on here ;) -Original Message- From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of Patrick Zandi Sent: Friday, April 05, 2013 6:35 AM To: arslist@ARSLIST.ORG Subject: Re: OT: An unexpected fork in the road... Is someone taking his role? Sent from my iPhone On Apr 5, 2013, at 7:06, Danny Kellett danny.kell...@strategicworkflow.com wrote: David, Sad news and I hope whoever takes over your role understand the importance of having a dependable voice out there in the community. There were, and I am sure will continue to be, frustrating times when the product/BMC challenges us and I think you certainly added calm to that storm. I always found your posts helpful and for that I thank you and wish you all the luck for the future. Danny Hi All, I watched the movie Moneyball a few nights ago. Billy Beane (general manager for the Oakland A's) had advice for delivering bad news - just give it to 'em straight. So here goes. As of April 5th, I'm no longer an employee of BMC Software, Inc. While my disclaimer has always stated that my participation in this group wasn't an official function for BMC, obviously this turn of events puts a significant kink in my continued involvement in the ARSList. :-) Note that this is in no way a result of the April Fool's posting that I sent out... lest someone jump to an errant conclusion. I won't be able to discuss any details of the situation, but you guys deserved to hear the news straight from the horse's a er... mouth. This has been an amazing 7 years of my career and all of you are the reason for that. This is the most vibrant, animated and supportive group I've ever had the pleasure to be a part of. I've met many of you in person, talked with even more in virtual space, but I feel like a part of a family with all of you. I will truly miss the opportunity to represent the brand and products that you channel so much passion and positive energy towards. This E-mail address (david_eas...@bmc.commailto:david_eas...@bmc.com) will cease functioning, but I've created a new E-mail address (david_easter...@yahoo.commailto:david_easter...@yahoo.com) and subscribed to the list as a private citizen. I'll continue to contribute what I can - just from a different vantage point. So this isn't goodbye - just a change in the weather... -David J. Easter (Previously) Manager of Product Management, AR System The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. _ __ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years __ _ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years This message (including any attachments) is confidential and intended for a specific individual and purpose. If you are not the intended recipient, please notify the sender immediately and delete this message. ___ UNSUBSCRIBE or access ARSlist Archives at
Re: OT: An unexpected fork in the road...
While I don't intend to cause speculation about what happened with Mr. Easter or anyone else, this article may be of interest. http://www.chron.com/news/article/BMC-Software-reduces-its-workforce-4408018.php Thanks, Shawn Pierson Remedy Developer | Energy Transfer From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook Sent: Friday, April 05, 2013 1:10 PM To: arslist@ARSLIST.ORG Subject: Re: OT: An unexpected fork in the road... ** I think if it were his choice, the announcement would have been worded differently. Not trying to start any rumors or badmouth anyone, just giving my read on the situation with the extremely limited information available. Rick On Apr 5, 2013 11:07 AM, Longwing, Lj llongw...@usgs.govmailto:llongw...@usgs.gov wrote: ** You know...I don't think he said if it was his choice to leave or not...you never know...Unisys may be borging him On Fri, Apr 5, 2013 at 11:40 AM, Sanford, Claire claire.sanf...@memorialhermann.orgmailto:claire.sanf...@memorialhermann.org wrote: I would be willing to bet, whoever they get will not fit in his shoes, unless they came from the same shoe store! Big huge mistake! David has been the best advocate BMC ever had (other than Doug M.) in the Developer community! I am very glad I had the opportunity to meet him in person and in the virtual world! -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG] On Behalf Of Smerz, Christian Sent: Friday, April 05, 2013 7:05 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: OT: An unexpected fork in the road... Whoever it is better have big feet, what with all the shoes comments on here ;) -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG] On Behalf Of Patrick Zandi Sent: Friday, April 05, 2013 6:35 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: OT: An unexpected fork in the road... Is someone taking his role? Sent from my iPhone On Apr 5, 2013, at 7:06, Danny Kellett danny.kell...@strategicworkflow.commailto:danny.kell...@strategicworkflow.com wrote: David, Sad news and I hope whoever takes over your role understand the importance of having a dependable voice out there in the community. There were, and I am sure will continue to be, frustrating times when the product/BMC challenges us and I think you certainly added calm to that storm. I always found your posts helpful and for that I thank you and wish you all the luck for the future. Danny Hi All, I watched the movie Moneyball a few nights ago. Billy Beane (general manager for the Oakland A's) had advice for delivering bad news - just give it to 'em straight. So here goes. As of April 5th, I'm no longer an employee of BMC Software, Inc. While my disclaimer has always stated that my participation in this group wasn't an official function for BMC, obviously this turn of events puts a significant kink in my continued involvement in the ARSList. :-) Note that this is in no way a result of the April Fool's posting that I sent out... lest someone jump to an errant conclusion. I won't be able to discuss any details of the situation, but you guys deserved to hear the news straight from the horse's a er... mouth. This has been an amazing 7 years of my career and all of you are the reason for that. This is the most vibrant, animated and supportive group I've ever had the pleasure to be a part of. I've met many of you in person, talked with even more in virtual space, but I feel like a part of a family with all of you. I will truly miss the opportunity to represent the brand and products that you channel so much passion and positive energy towards. This E-mail address (david_eas...@bmc.commailto:david_eas...@bmc.commailto:david_eas...@bmc.commailto:david_eas...@bmc.com) will cease functioning, but I've created a new E-mail address (david_easter...@yahoo.commailto:david_easter...@yahoo.commailto:david_easter...@yahoo.commailto:david_easter...@yahoo.com) and subscribed to the list as a private citizen. I'll continue to contribute what I can - just from a different vantage point. So this isn't goodbye - just a change in the weather... -David J. Easter (Previously) Manager of Product Management, AR System The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. _ __ UNSUBSCRIBE or access ARSlist Archives at www.arslist.orghttp://www.arslist.org Where the Answers Are, and have been for 20 years
Re: OT: An unexpected fork in the road...
Hmm... Maybe the Bobs found out he forgot the cover sheet on his TPS report. Rick On Apr 5, 2013 11:13 AM, Pierson, Shawn shawn.pier...@sug.com wrote: ** While I don’t intend to cause speculation about what happened with Mr. Easter or anyone else, this article may be of interest. ** ** http://www.chron.com/news/article/BMC-Software-reduces-its-workforce-4408018.php ** ** Thanks, * * *Shawn Pierson * Remedy Developer | Energy Transfer ** ** *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Rick Cook *Sent:* Friday, April 05, 2013 1:10 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: OT: An unexpected fork in the road... ** ** ** I think if it were his choice, the announcement would have been worded differently. Not trying to start any rumors or badmouth anyone, just giving my read on the situation with the extremely limited information available. Rick On Apr 5, 2013 11:07 AM, Longwing, Lj llongw...@usgs.gov wrote: ** You know...I don't think he said if it was his choice to leave or not...you never know...Unisys may be borging him ** ** On Fri, Apr 5, 2013 at 11:40 AM, Sanford, Claire claire.sanf...@memorialhermann.org wrote: I would be willing to bet, whoever they get will not fit in his shoes, unless they came from the same shoe store! Big huge mistake! David has been the best advocate BMC ever had (other than Doug M.) in the Developer community! I am very glad I had the opportunity to meet him in person and in the virtual world! -Original Message- From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of Smerz, Christian Sent: Friday, April 05, 2013 7:05 AM To: arslist@ARSLIST.ORG Subject: Re: OT: An unexpected fork in the road... Whoever it is better have big feet, what with all the shoes comments on here ;) -Original Message- From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of Patrick Zandi Sent: Friday, April 05, 2013 6:35 AM To: arslist@ARSLIST.ORG Subject: Re: OT: An unexpected fork in the road... Is someone taking his role? Sent from my iPhone On Apr 5, 2013, at 7:06, Danny Kellett danny.kell...@strategicworkflow.com wrote: David, Sad news and I hope whoever takes over your role understand the importance of having a dependable voice out there in the community. There were, and I am sure will continue to be, frustrating times when the product/BMC challenges us and I think you certainly added calm to that storm. I always found your posts helpful and for that I thank you and wish you all the luck for the future. Danny Hi All, I watched the movie Moneyball a few nights ago. Billy Beane (general manager for the Oakland A's) had advice for delivering bad news - just give it to 'em straight. So here goes. As of April 5th, I'm no longer an employee of BMC Software, Inc. While my disclaimer has always stated that my participation in this group wasn't an official function for BMC, obviously this turn of events puts a significant kink in my continued involvement in the ARSList. :-) Note that this is in no way a result of the April Fool's posting that I sent out... lest someone jump to an errant conclusion. I won't be able to discuss any details of the situation, but you guys deserved to hear the news straight from the horse's a er... mouth. This has been an amazing 7 years of my career and all of you are the reason for that. This is the most vibrant, animated and supportive group I've ever had the pleasure to be a part of. I've met many of you in person, talked with even more in virtual space, but I feel like a part of a family with all of you. I will truly miss the opportunity to represent the brand and products that you channel so much passion and positive energy towards. This E-mail address (david_eas...@bmc.commailto:david_eas...@bmc.com) will cease functioning, but I've created a new E-mail address (david_easter...@yahoo.commailto:david_easter...@yahoo.com) and subscribed to the list as a private citizen. I'll continue to contribute what I can - just from a different vantage point. So this isn't goodbye - just a change in the weather... -David J. Easter (Previously) Manager of Product Management, AR System The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. _ __ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are,
Re: OT: An unexpected fork in the road...
Good one Rick! That one made me laugh out loud. David - I agree that is BMC's loss. Enjoyed meeting you in Vegas at the 2011 RUG and all the virtual conversations as well. Much success in your next endeavors! ~~~ Terri Lockwood From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook Sent: Friday, April 05, 2013 2:16 PM To: arslist@ARSLIST.ORG Subject: Re: OT: An unexpected fork in the road... ** Hmm... Maybe the Bobs found out he forgot the cover sheet on his TPS report. Rick On Apr 5, 2013 11:13 AM, Pierson, Shawn shawn.pier...@sug.commailto:shawn.pier...@sug.com wrote: ** While I don't intend to cause speculation about what happened with Mr. Easter or anyone else, this article may be of interest. http://www.chron.com/news/article/BMC-Software-reduces-its-workforce-4408018.php Thanks, Shawn Pierson Remedy Developer | Energy Transfer From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook Sent: Friday, April 05, 2013 1:10 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: OT: An unexpected fork in the road... ** I think if it were his choice, the announcement would have been worded differently. Not trying to start any rumors or badmouth anyone, just giving my read on the situation with the extremely limited information available. Rick On Apr 5, 2013 11:07 AM, Longwing, Lj llongw...@usgs.govmailto:llongw...@usgs.gov wrote: ** You know...I don't think he said if it was his choice to leave or not...you never know...Unisys may be borging him On Fri, Apr 5, 2013 at 11:40 AM, Sanford, Claire claire.sanf...@memorialhermann.orgmailto:claire.sanf...@memorialhermann.org wrote: I would be willing to bet, whoever they get will not fit in his shoes, unless they came from the same shoe store! Big huge mistake! David has been the best advocate BMC ever had (other than Doug M.) in the Developer community! I am very glad I had the opportunity to meet him in person and in the virtual world! -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG] On Behalf Of Smerz, Christian Sent: Friday, April 05, 2013 7:05 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: OT: An unexpected fork in the road... Whoever it is better have big feet, what with all the shoes comments on here ;) -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG] On Behalf Of Patrick Zandi Sent: Friday, April 05, 2013 6:35 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: OT: An unexpected fork in the road... Is someone taking his role? Sent from my iPhone On Apr 5, 2013, at 7:06, Danny Kellett danny.kell...@strategicworkflow.commailto:danny.kell...@strategicworkflow.com wrote: David, Sad news and I hope whoever takes over your role understand the importance of having a dependable voice out there in the community. There were, and I am sure will continue to be, frustrating times when the product/BMC challenges us and I think you certainly added calm to that storm. I always found your posts helpful and for that I thank you and wish you all the luck for the future. Danny Hi All, I watched the movie Moneyball a few nights ago. Billy Beane (general manager for the Oakland A's) had advice for delivering bad news - just give it to 'em straight. So here goes. As of April 5th, I'm no longer an employee of BMC Software, Inc. While my disclaimer has always stated that my participation in this group wasn't an official function for BMC, obviously this turn of events puts a significant kink in my continued involvement in the ARSList. :-) Note that this is in no way a result of the April Fool's posting that I sent out... lest someone jump to an errant conclusion. I won't be able to discuss any details of the situation, but you guys deserved to hear the news straight from the horse's a er... mouth. This has been an amazing 7 years of my career and all of you are the reason for that. This is the most vibrant, animated and supportive group I've ever had the pleasure to be a part of. I've met many of you in person, talked with even more in virtual space, but I feel like a part of a family with all of you. I will truly miss the opportunity to represent the brand and products that you channel so much passion and positive energy towards. This E-mail address (david_eas...@bmc.commailto:david_eas...@bmc.commailto:david_eas...@bmc.commailto:david_eas...@bmc.com) will cease functioning, but I've created a new E-mail address (david_easter...@yahoo.commailto:david_easter...@yahoo.commailto:david_easter...@yahoo.commailto:david_easter...@yahoo.com) and subscribed to the list as a private citizen. I'll continue to
Re: Packing Lists
Interesting, this must have been added later, as I am almost certain it wasn't working with F5 in the earlier builds of the Dev Studio. I am almost +ive I had tried that way back when.. I will give that a shot the next time I need to and see how that works out. Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Karthik Sent: Thursday, April 04, 2013 11:24 PM To: arslist@ARSLIST.ORG Subject: Re: Packing Lists ** Joe, hit f5 button and try it, it would refresh without opening. This has worked for me - Karthik On 5 April 2013 05:12, Joe D'Souza jdso...@shyle.net wrote: I tend to avoid using those too and prefer Working Lists and then export every object in that list manually. The only problem working with Working Lists is that when you create new objects, they do not get auto refreshed in that list until you reopen that list. Renamed objects do not appear to be renamed either and sometimes at random it does refresh the list to reflect the new name. I have not seen a trend as to when that happens and when it doesn't I wish at some point they fixed that although it does appear like its been done that way by design - to perhaps not perform a search on every new save. Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky Sent: Thursday, April 04, 2013 1:05 PM To: arslist@ARSLIST.ORG Subject: Re: Packing Lists Hi, If you export a packing list, I have seen that objects are sometimes missed. I have no clear pattern as to when this happens, but it happened a lot at a 7.6.04 site I was working on some time ago. Check that the objects in question are actually in the def file. You might want to try rrrexportdef.exe -packlist ..., it will not miss any objects. https://www.rrr.se/cgi/tools/main#rrrExportDef Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11/12): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. Ok, good, that's what I thought. Must be some other reason our fixes aren't showing in test... Rick On Apr 4, 2013 8:53 AM, Jason Miller jason.mil...@gmail.com wrote: ** You will get the current definition. A packing list doesn't store the actual object, just a reference to it. Jason On Apr 4, 2013 8:05 AM, Rick Cook remedyr...@gmail.com wrote: ** If I modify an object that already is part of a packing list, do I have to drop and re-add it to the list, or is the current definition of each object in the list grabbed when the list is exported to a def file? Rick _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years -- - Karthik _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
OT: April 3 marks the 40th anniversary of the first cell phone call
Yea I have been watching that site for good shirts for the oncoming Alaskan summer too.. Its not yet quite summer yet with spring just about set in last week or so which still keeps the temperatures at 30 or so, so haven't yet bought any. Except for a t-shirt from woot.com which also have a few funny ones on there.. Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller Sent: Friday, April 05, 2013 2:56 AM To: arslist@ARSLIST.ORG Subject: Re: OT: April 3 marks the 40th anniversary of the first cell phone call ** It is Friday on the East Coast and will be here in 5 minutes so... Thanks for the link to lolshirts. I forwarded on to my wife and she informed me that I have a few new shirts on the way :) On Thu, Apr 4, 2013 at 4:48 PM, Joe D'Souza jdso...@shyle.net wrote: Sometimes the problem with information found on the internet - is that its not always true.. I paraphrased a funny T-Shirt I found online.. https://www.lolshirts.com/shirt/a14f8bbbf5/the-problem-with-quotes-found-on- https://www.lolshirts.com/shirt/a14f8bbbf5/the-problem-with-quotes-found-on -%0d%0athe-internet-is-that-they-re-not-always-accurate-t-shirt the-internet-is-that-they-re-not-always-accurate-t-shirt I'm so tempted to buy that T-Shirt :) Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky Sent: Thursday, April 04, 2013 3:09 AM To: arslist@ARSLIST.ORG Subject: Re: OT: April 3 marks the 40th anniversary of the first cell phone call Hmmm... The first Swedish mobile phone call was made in 1950, and the first commercial mobile phone system was launched in 1956. There were only three very powerful base stations (cells?) in Sweden. The bulky phones, which needed to be installed in cards, could be connected to up to three base stations. Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11/12): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. All, Even though it is not Friday, if found that today (April 3) marks the 40th anniversary of the first cell phone call So since we all use them and abuse them, maybe we need to give them the gift of cleaning our cell phone, letting them sleep in or even buying them a nice dinner (some bits and bytes would be nice. See the article at Huffington post. http://www.huffingtonpost.com/2013/04/03/cell-phone-birthday_n_3007003.html http://www.huffingtonpost.com/2013/04/03/cell-phone-birthday_n_3007003.html ?utm_hp_ref=email_share Take care all, hbr Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hrich...@richter-home.net Linkedin profile http://www.linkedin.com/in/hbr4270 Please consider the environment before printing this message ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: OT: An unexpected fork in the road...
That might not work if the value in 'DavidsEmployer' is BMC Software. For performance reasons do not forget to index DavidsEmployer. I wonder if you add another set fields action to set DavidsEmployer to BMC Software if it would be caught in the testing phase.. Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller Sent: Friday, April 05, 2013 3:03 AM To: arslist@ARSLIST.ORG Subject: Re: OT: An unexpected fork in the road... ** Run If: 'DavidsEmployer' != 'DB.DavidsEmployer' AND 'DavidsEmployer' != BMC If Actions (2): Message - Note - I am totally bummed Message - Warning - Things will not be the same without you I am speechless and can only write in code. Jason On Thu, Apr 4, 2013 at 7:44 PM, Rod Harris r...@smapps.com.au wrote: ** Hi David, That's terrible news and you will be missed. Good luck with whatever you are doing next and hopefully you can continue to contribute to the list. You are leaving massive shoes to fill. Rod Harris On 5 April 2013 09:25, Easter, David david_eas...@bmc.com wrote: ** Hi All, I watched the movie Moneyball a few nights ago. Billy Beane (general manager for the Oakland A's) had advice for delivering bad news - just give it to 'em straight. So here goes. As of April 5th, I'm no longer an employee of BMC Software, Inc. While my disclaimer has always stated that my participation in this group wasn't an official function for BMC, obviously this turn of events puts a significant kink in my continued involvement in the ARSList. :-) Note that this is in no way a result of the April Fool's posting that I sent out... lest someone jump to an errant conclusion. I won't be able to discuss any details of the situation, but you guys deserved to hear the news straight from the horse's a er... mouth. This has been an amazing 7 years of my career and all of you are the reason for that. This is the most vibrant, animated and supportive group I've ever had the pleasure to be a part of. I've met many of you in person, talked with even more in virtual space, but I feel like a part of a family with all of you. I will truly miss the opportunity to represent the brand and products that you channel so much passion and positive energy towards. This E-mail address (david_eas...@bmc.com) will cease functioning, but I've created a new E-mail address (david_easter...@yahoo.com) and subscribed to the list as a private citizen. I'll continue to contribute what I can - just from a different vantage point. So this isn't goodbye - just a change in the weather... -David J. Easter (Previously) Manager of Product Management, AR System The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: OT: An unexpected fork in the road...
Shawn, Interestingly, I also got word that BMC is scaling back their partner program and reduced the # of partners they have. Not sure what that's about either. Sent from my iPhone On Apr 5, 2013, at 2:13 PM, Pierson, Shawn shawn.pier...@sug.com wrote: ** While I don’t intend to cause speculation about what happened with Mr. Easter or anyone else, this article may be of interest. http://www.chron.com/news/article/BMC-Software-reduces-its-workforce-4408018.php Thanks, * * *Shawn Pierson * Remedy Developer | Energy Transfer *From:* Action Request System discussion list(ARSList) [ mailto:arslist@ARSLIST.ORG arslist@ARSLIST.ORG] *On Behalf Of *Rick Cook *Sent:* Friday, April 05, 2013 1:10 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: OT: An unexpected fork in the road... ** I think if it were his choice, the announcement would have been worded differently. Not trying to start any rumors or badmouth anyone, just giving my read on the situation with the extremely limited information available. Rick On Apr 5, 2013 11:07 AM, Longwing, Lj llongw...@usgs.gov wrote: ** You know...I don't think he said if it was his choice to leave or not...you never know...Unisys may be borging him On Fri, Apr 5, 2013 at 11:40 AM, Sanford, Claire claire.sanf...@memorialhermann.org wrote: I would be willing to bet, whoever they get will not fit in his shoes, unless they came from the same shoe store! Big huge mistake! David has been the best advocate BMC ever had (other than Doug M.) in the Developer community! I am very glad I had the opportunity to meet him in person and in the virtual world! -Original Message- From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of Smerz, Christian Sent: Friday, April 05, 2013 7:05 AM To: arslist@ARSLIST.ORG Subject: Re: OT: An unexpected fork in the road... Whoever it is better have big feet, what with all the shoes comments on here ;) -Original Message- From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of Patrick Zandi Sent: Friday, April 05, 2013 6:35 AM To: arslist@ARSLIST.ORG Subject: Re: OT: An unexpected fork in the road... Is someone taking his role? Sent from my iPhone On Apr 5, 2013, at 7:06, Danny Kellett danny.kell...@strategicworkflow.com wrote: David, Sad news and I hope whoever takes over your role understand the importance of having a dependable voice out there in the community. There were, and I am sure will continue to be, frustrating times when the product/BMC challenges us and I think you certainly added calm to that storm. I always found your posts helpful and for that I thank you and wish you all the luck for the future. Danny Hi All, I watched the movie Moneyball a few nights ago. Billy Beane (general manager for the Oakland A's) had advice for delivering bad news - just give it to 'em straight. So here goes. As of April 5th, I'm no longer an employee of BMC Software, Inc. While my disclaimer has always stated that my participation in this group wasn't an official function for BMC, obviously this turn of events puts a significant kink in my continued involvement in the ARSList. :-) Note that this is in no way a result of the April Fool's posting that I sent out... lest someone jump to an errant conclusion. I won't be able to discuss any details of the situation, but you guys deserved to hear the news straight from the horse's a er... mouth. This has been an amazing 7 years of my career and all of you are the reason for that. This is the most vibrant, animated and supportive group I've ever had the pleasure to be a part of. I've met many of you in person, talked with even more in virtual space, but I feel like a part of a family with all of you. I will truly miss the opportunity to represent the brand and products that you channel so much passion and positive energy towards. This E-mail address (david_eas...@bmc.commailto:david_eas...@bmc.com) will cease functioning, but I've created a new E-mail address (david_easter...@yahoo.commailto:david_easter...@yahoo.com) and subscribed to the list as a private citizen. I'll continue to contribute what I can - just from a different vantage point. So this isn't goodbye - just a change in the weather... -David J. Easter (Previously) Manager of Product Management, AR System The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. _ __ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: OT: An unexpected fork in the road...
Yup I think that too.. And its one of the worst mistakes BMC has made since Remedy Corporation's (not BMC) decision to sell out to Peregrine. The dark might soon return. Hopefully the product would survive this one too. Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook Sent: Friday, April 05, 2013 2:10 PM To: arslist@ARSLIST.ORG Subject: Re: OT: An unexpected fork in the road... ** I think if it were his choice, the announcement would have been worded differently. Not trying to start any rumors or badmouth anyone, just giving my read on the situation with the extremely limited information available. Rick On Apr 5, 2013 11:07 AM, Longwing, Lj llongw...@usgs.gov wrote: ** You know...I don't think he said if it was his choice to leave or not...you never know...Unisys may be borging him On Fri, Apr 5, 2013 at 11:40 AM, Sanford, Claire claire.sanf...@memorialhermann.org wrote: I would be willing to bet, whoever they get will not fit in his shoes, unless they came from the same shoe store! Big huge mistake! David has been the best advocate BMC ever had (other than Doug M.) in the Developer community! I am very glad I had the opportunity to meet him in person and in the virtual world! -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Smerz, Christian Sent: Friday, April 05, 2013 7:05 AM To: arslist@ARSLIST.ORG Subject: Re: OT: An unexpected fork in the road... Whoever it is better have big feet, what with all the shoes comments on here ;) -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Patrick Zandi Sent: Friday, April 05, 2013 6:35 AM To: arslist@ARSLIST.ORG Subject: Re: OT: An unexpected fork in the road... Is someone taking his role? Sent from my iPhone On Apr 5, 2013, at 7:06, Danny Kellett danny.kell...@strategicworkflow.com wrote: David, Sad news and I hope whoever takes over your role understand the importance of having a dependable voice out there in the community. There were, and I am sure will continue to be, frustrating times when the product/BMC challenges us and I think you certainly added calm to that storm. I always found your posts helpful and for that I thank you and wish you all the luck for the future. Danny Hi All, I watched the movie Moneyball a few nights ago. Billy Beane (general manager for the Oakland A's) had advice for delivering bad news - just give it to 'em straight. So here goes. As of April 5th, I'm no longer an employee of BMC Software, Inc. While my disclaimer has always stated that my participation in this group wasn't an official function for BMC, obviously this turn of events puts a significant kink in my continued involvement in the ARSList. :-) Note that this is in no way a result of the April Fool's posting that I sent out... lest someone jump to an errant conclusion. I won't be able to discuss any details of the situation, but you guys deserved to hear the news straight from the horse's a er... mouth. This has been an amazing 7 years of my career and all of you are the reason for that. This is the most vibrant, animated and supportive group I've ever had the pleasure to be a part of. I've met many of you in person, talked with even more in virtual space, but I feel like a part of a family with all of you. I will truly miss the opportunity to represent the brand and products that you channel so much passion and positive energy towards. This E-mail address (david_eas...@bmc.commailto:david_eas...@bmc.com) will cease functioning, but I've created a new E-mail address (david_easter...@yahoo.commailto:david_easter...@yahoo.com) and subscribed to the list as a private citizen. I'll continue to contribute what I can - just from a different vantage point. So this isn't goodbye - just a change in the weather... -David J. Easter (Previously) Manager of Product Management, AR System The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. _ __ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years __ _ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Coldwell Banker Real Estate Real Estate | Check Out Exclusive Properties For Sale At Lower Price
Yea I know, I hovered over that link like I usually do when I saw it and realized that too - but your first response to it was just funny :-). I knew it was the work of some sort of a Trojan or a email hacker too. Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of arslist Sent: Friday, April 05, 2013 10:45 AM To: arslist@ARSLIST.ORG Subject: Re: Coldwell Banker Real Estate Real Estate | Check Out Exclusive Properties For Sale At Lower Price It doesn't go to Coldwell banker if you check the URL. Just your basic spam. Dan From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jim Coryat (jcoryat) Sent: April 5, 2013 9:59 AM To: arslist@ARSLIST.ORG Subject: Re: Coldwell Banker Real Estate Real Estate | Check Out Exclusive Properties For Sale At Lower Price ** I have worked with this person, I think this is something that was sent out unknowingly on his behalf. Jim Coryat Senior Software Engineer Micron Technology Inc. From: Joe D'Souza [mailto:jdso...@shyle.net] Sent: Thursday, April 04, 2013 5:35 PM Subject: Re: Coldwell Banker Real Estate Real Estate | Check Out Exclusive Properties For Sale At Lower Price ** *L * O * L * _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of arslist Sent: Wednesday, April 03, 2013 10:21 PM To: arslist@ARSLIST.ORG Subject: Re: Coldwell Banker Real Estate Real Estate | Check Out Exclusive Properties For Sale At Lower Price We might be but only if there are ARSystem Servers in the living room. . Dan From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sreekanth Gangavarapu Sent: April 3, 2013 8:16 PM To: arslist@ARSLIST.ORG Subject: Coldwell Banker Real Estate Real Estate | Check Out Exclusive Properties For Sale At Lower Price ** Hi Friends, You might be interested in these Coldwell Banker Real Estate properties. Make up to 30% return on your investment today! Check them out and let me know what you think. http://www.fxoneworld.com/wp-content/ColdWell%20Bank/trulia/ Click Here To Continue Nice properties and very good affordable, please forward to others, share with others.. Thank You Property Management/Marketing Team Coldwell Banker Real Estate Listings Homes Properties Inc. All Rights Reserved 2013 _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: OT: April 3 marks the 40th anniversary of the first cell phone call
That would actually be a pretty cool phone to have if you ever invested in a vintage car, if it would work on the current networks even today.. Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky Sent: Friday, April 05, 2013 9:10 AM To: arslist@ARSLIST.ORG Subject: Re: OT: April 3 marks the 40th anniversary of the first cell phone call Hi, By the way, here is a picture of the Swedish mobile phone MTA v2 from 1959: http://gertolof.files.wordpress.com/2009/02/1959-mobiltelefon-mta-2.jpg?w=50 0 Best Regards - Misi, RRR AB, http://rrr.se All, Even though it is not Friday, if found that today (April 3) marks the 40th anniversary of the first cell phone call So since we all use them and abuse them, maybe we need to give them the gift of cleaning our cell phone, letting them sleep in or even buying them a nice dinner (some bits and bytes would be nice. See the article at Huffington post. http://www.huffingtonpost.com/2013/04/03/cell-phone-birthday_n_3007003.html http://www.huffingtonpost.com/2013/04/03/cell-phone-birthday_n_3007003.html ?utm_hp_ref=email_share Take care all, hbr Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hrich...@richter-home.net Linkedin profile http://www.linkedin.com/in/hbr4270 Please consider the environment before printing this message ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: On-Load Active Link in a view field Window, ITSM 7.6.04
Is your trigger on window open or loaded? If you are using any default values in your workflow, these are not loaded on window open, but on window loaded. That could be one possible cause without knowing the flow of your triggers and events you are working with when you open that form. Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Ray Palla Sent: Friday, April 05, 2013 11:03 AM To: arslist@ARSLIST.ORG Subject: On-Load Active Link in a view field Window, ITSM 7.6.04 TGIF; Ok, I've read all the docs and I still can't seem to make it work. In a Console, I have a view field that a form window opens into. I want to run an Active Link on-load. I've tried Send-Event and everything I can imagine, but no worky? What am I missing? Anyone? r Ray Palla Sr. IT/Remedy Consultant http://www.linkedin.com/img/signature/bg_bluefade_195x42.jpg Mobile: 512-917-1739 Time Zone: Central Email: mailto:ray.pa...@insona.com ray.pa...@insona.com http://www.linkedin.com/img/signature/icon_in_blue_14x14.gif Professional Profile http://www.linkedin.com/pub/1/544/598 http://www.INSONA.com INSONA Corporation 1201 Berry Lane http://maps.google.com/maps?q=10650+SW+Plaza+CT%2CBox%3A+J68%2CHouston%2CTX +77074%2CUSAhl=en Georgetown, TX 78626-3832 USA Infrastructure Solutions - Network Applications _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years image001.jpgimage002.jpgimage003.gif
Re: An unexpected fork in the road...
David: As background, I've been involved in Remedy development and consulting for over 17 years (since V1.1). Over the later years, I've attended many of your presentations at many WWRUGS and it has always been a pleasure to listen and talk to someone in Product Management that not only understands the direction that a technology should take, but also understands the underlying technology. You should know that your name, by itself, on the list of presenters at WWRUG was always a criteria to attend your presentation. It didn't matter what you were presenting. I'm sure that whatever lies ahead for you, you will be undertake with the vigor and success that you have demonstrated within this community. You will be solely missed. Terry _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Easter, David Sent: April-04-13 9:25 PM To: arslist@ARSLIST.ORG Subject: OT: An unexpected fork in the road... ** Hi All, I watched the movie Moneyball a few nights ago. Billy Beane (general manager for the Oakland A's) had advice for delivering bad news - just give it to 'em straight. So here goes. As of April 5th, I'm no longer an employee of BMC Software, Inc. While my disclaimer has always stated that my participation in this group wasn't an official function for BMC, obviously this turn of events puts a significant kink in my continued involvement in the ARSList. :-) Note that this is in no way a result of the April Fool's posting that I sent out... lest someone jump to an errant conclusion. I won't be able to discuss any details of the situation, but you guys deserved to hear the news straight from the horse's a er... mouth. This has been an amazing 7 years of my career and all of you are the reason for that. This is the most vibrant, animated and supportive group I've ever had the pleasure to be a part of. I've met many of you in person, talked with even more in virtual space, but I feel like a part of a family with all of you. I will truly miss the opportunity to represent the brand and products that you channel so much passion and positive energy towards. This E-mail address (david_eas...@bmc.com) will cease functioning, but I've created a new E-mail address (david_easter...@yahoo.com) and subscribed to the list as a private citizen. I'll continue to contribute what I can - just from a different vantage point. So this isn't goodbye - just a change in the weather... -David J. Easter (Previously) Manager of Product Management, AR System The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Can't create unique index in 8.1 on overlay forms?
** Yep that's what I thought but data were unique.On 05 Apr, 2013,at 10:06 PM, Joe D'Souza jdso...@shyle.net wrote:Sounds like a bug if it works that way but not the other.Have you checked existing data in that field to make sure it was already unique before you created a unique index?Do a select distinct count and then a select count on that field and see if you get a different result.JoeFrom: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of laurent matheo Sent: Friday, April 05, 2013 8:01 AM To: arslist@ARSLIST.ORG Subject: Can't create unique index in 8.1 on overlay forms?Hi :) I just tried to create a unique index in 8.1 and I failed to do so in some cases. On a custom form I can create unique (or not unique) indexes simply using the list which is in "unique index" column in the form "Definitions" tab, "Indexes" part. Though if I want to do so on a "base" form (let's say "HPD:Help Desk") I can't. I overlay the form. I go to "Definitions" tab, the "Indexes" part, I choose overlay type "additive" and I can click on "new" to create a new index, I can choose fields, works ok, BUT I can't choose if the index is unique or not, it seems it's set to "No" and you don't have the "list" to choose "yes". As a test I created a simple regular form and tried to define an index, I could see the "list" in "Unique" column so I can choose "yes" or "no" (03.png):image001.jpg I don't actually create the index and I converted my custom form to "base" and I tried to create the same index on the overlay, so: - I overlay the form. - I go to "Definitions" tab, the "Indexes" part, I choose overlay type "additive" and I can click on "new" to create a new index and this time no way to get the list so I can't select "yes" (04.png):image002.jpg The workaround I found is to: - I overlay the form. - I go to "Definitions" tab, the "Indexes" part, I choose overlay type "additive", - I save the form, - I switch to "base development", - I open the form, - I go to "Definitions" tab, the "Indexes" part, I add the index there (I can choose "yes" or "no" there) , - I save the form, - I switch back to "best practice" mode, - I open the overlay form, - I can see my index, Do you have the same behavior?Best regards. Laurent._ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_**_ARSlist: "Where the Answers Are" and have been for 20 years_
OT: An unexpected fork in the road...
Tauf BMC seem to scale back their partners and increase the number again on an almost yearly basis. There are only a finite number of decent AR System consultants in the world (BMC certified or otherwise) and whether they have X or X*5 partners, the people don't really change - all that changes is the end cost to the customer. At JSS, we're happy to work with anyone who wants to be a partner: whether that's a single consultant who has other things to worry about than SSO. Or, a BMC partner who wants to be known as the company that delivered a great, secure, cost effective SSO solution. One thing is for sure, with David's long list of BMC internal contacts and customer knowledge, he will soon be snapped up by a partner. John ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Can't create unique index in 8.1 on overlay forms?
Then it looks like a bug. Thanks for sharing so if I ever encounter this I know what to do to workaround it :-) Usually another way to work around such things is export to xml def files and import in place after altering the def file - just in case you do not want to go to the base development mode when things like this do not work. I did that a lot with many of the bugs in the earlier releases of the 7.6.04 server. Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of laurent matheo Sent: Friday, April 05, 2013 5:20 PM To: arslist@ARSLIST.ORG Subject: Re: Can't create unique index in 8.1 on overlay forms? Yep that's what I thought but data were unique. On 05 Apr, 2013,at 10:06 PM, Joe D'Souza jdso...@shyle.net wrote: Sounds like a bug if it works that way but not the other. Have you checked existing data in that field to make sure it was already unique before you created a unique index? Do a select distinct count and then a select count on that field and see if you get a different result. Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of laurent matheo Sent: Friday, April 05, 2013 8:01 AM To: arslist@ARSLIST.ORG Subject: Can't create unique index in 8.1 on overlay forms? Hi :) I just tried to create a unique index in 8.1 and I failed to do so in some cases. On a custom form I can create unique (or not unique) indexes simply using the list which is in unique index column in the form Definitions tab, Indexes part. Though if I want to do so on a base form (let's say HPD:Help Desk) I can't. I overlay the form. I go to Definitions tab, the Indexes part, I choose overlay type additive and I can click on new to create a new index, I can choose fields, works ok, BUT I can't choose if the index is unique or not, it seems it's set to No and you don't have the list to choose yes. As a test I created a simple regular form and tried to define an index, I could see the list in Unique column so I can choose yes or no (03.png): image001.jpg I don't actually create the index and I converted my custom form to base and I tried to create the same index on the overlay, so: - I overlay the form. - I go to Definitions tab, the Indexes part, I choose overlay type additive and I can click on new to create a new index and this time no way to get the list so I can't select yes (04.png): image002.jpg The workaround I found is to: - I overlay the form. - I go to Definitions tab, the Indexes part, I choose overlay type additive, - I save the form, - I switch to base development, - I open the form, - I go to Definitions tab, the Indexes part, I add the index there (I can choose yes or no there) , - I save the form, - I switch back to best practice mode, - I open the overlay form, - I can see my index, Do you have the same behavior? Best regards. Laurent. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ** _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: An unexpected fork in the road...
He probably already has like 100 missed calls and voice messages on his phone from inquiring partmers :) Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of John Baker Sent: Friday, April 05, 2013 5:22 PM To: arslist@ARSLIST.ORG Subject: OT: An unexpected fork in the road... Tauf BMC seem to scale back their partners and increase the number again on an almost yearly basis. There are only a finite number of decent AR System consultants in the world (BMC certified or otherwise) and whether they have X or X*5 partners, the people don't really change - all that changes is the end cost to the customer. At JSS, we're happy to work with anyone who wants to be a partner: whether that's a single consultant who has other things to worry about than SSO. Or, a BMC partner who wants to be known as the company that delivered a great, secure, cost effective SSO solution. One thing is for sure, with David's long list of BMC internal contacts and customer knowledge, he will soon be snapped up by a partner. John ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: OT: An unexpected fork in the road...
I have heard there are lots of changes occurring within BMC ... Much respect for David and his contributions in all and I agree with all sentiments here that he has been invaluable with his input. Good luck with your future plans and I hope all the comments show that you are very well respected and will be missed. _ Kind Regards, Carl Wilson From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, Lj Sent: 05 April 2013 19:07 To: arslist@ARSLIST.ORG Subject: Re: OT: An unexpected fork in the road... ** You know...I don't think he said if it was his choice to leave or not...you never know...Unisys may be borging him On Fri, Apr 5, 2013 at 11:40 AM, Sanford, Claire claire.sanf...@memorialhermann.org wrote: I would be willing to bet, whoever they get will not fit in his shoes, unless they came from the same shoe store! Big huge mistake! David has been the best advocate BMC ever had (other than Doug M.) in the Developer community! I am very glad I had the opportunity to meet him in person and in the virtual world! -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Smerz, Christian Sent: Friday, April 05, 2013 7:05 AM To: arslist@ARSLIST.ORG Subject: Re: OT: An unexpected fork in the road... Whoever it is better have big feet, what with all the shoes comments on here ;) -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Patrick Zandi Sent: Friday, April 05, 2013 6:35 AM To: arslist@ARSLIST.ORG Subject: Re: OT: An unexpected fork in the road... Is someone taking his role? Sent from my iPhone On Apr 5, 2013, at 7:06, Danny Kellett danny.kell...@strategicworkflow.com wrote: David, Sad news and I hope whoever takes over your role understand the importance of having a dependable voice out there in the community. There were, and I am sure will continue to be, frustrating times when the product/BMC challenges us and I think you certainly added calm to that storm. I always found your posts helpful and for that I thank you and wish you all the luck for the future. Danny Hi All, I watched the movie Moneyball a few nights ago. Billy Beane (general manager for the Oakland A's) had advice for delivering bad news - just give it to 'em straight. So here goes. As of April 5th, I'm no longer an employee of BMC Software, Inc. While my disclaimer has always stated that my participation in this group wasn't an official function for BMC, obviously this turn of events puts a significant kink in my continued involvement in the ARSList. :-) Note that this is in no way a result of the April Fool's posting that I sent out... lest someone jump to an errant conclusion. I won't be able to discuss any details of the situation, but you guys deserved to hear the news straight from the horse's a er... mouth. This has been an amazing 7 years of my career and all of you are the reason for that. This is the most vibrant, animated and supportive group I've ever had the pleasure to be a part of. I've met many of you in person, talked with even more in virtual space, but I feel like a part of a family with all of you. I will truly miss the opportunity to represent the brand and products that you channel so much passion and positive energy towards. This E-mail address (david_eas...@bmc.commailto:david_eas...@bmc.com) will cease functioning, but I've created a new E-mail address (david_easter...@yahoo.commailto:david_easter...@yahoo.com) and subscribed to the list as a private citizen. I'll continue to contribute what I can - just from a different vantage point. So this isn't goodbye - just a change in the weather... -David J. Easter (Previously) Manager of Product Management, AR System The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. _ __ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years __ _ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years This message (including any attachments) is confidential and intended for a specific individual and purpose. If you are not the intended recipient,
Re: On-Load Active Link in a view field Window, ITSM 7.6.04
You're right on all accounts, Joe, except that I'm not just opening a window, I'm opening into a View Field. None of the On-Load, On-Open, On-Display ALs work. And since the View Field is neither a Child or Parent, the Send-Event run processes fail as well. Even with the * option. I couldn't get the example from the manuals or help files to work either. Does anyone know if this is fixed in v8? My only option that I can see is to Open stand-alone Window, but that isn't as controllable. Anyone else? r From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza Sent: Friday, April 05, 2013 4:11 PM To: arslist@ARSLIST.ORG Subject: Re: On-Load Active Link in a view field Window, ITSM 7.6.04 ** Is your trigger on window open or loaded? If you are using any default values in your workflow, these are not loaded on window open, but on window loaded. That could be one possible cause without knowing the flow of your triggers and events you are working with when you open that form. Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Ray Palla Sent: Friday, April 05, 2013 11:03 AM To: arslist@ARSLIST.ORG Subject: On-Load Active Link in a view field Window, ITSM 7.6.04 TGIF; Ok, I've read all the docs and I still can't seem to make it work. In a Console, I have a view field that a form window opens into. I want to run an Active Link on-load. I've tried Send-Event and everything I can imagine, but no worky? What am I missing? Anyone? r Ray Palla Sr. IT/Remedy Consultant http://www.linkedin.com/img/signature/bg_bluefade_195x42.jpg Mobile: 512-917-1739 Time Zone: Central Email: mailto:ray.pa...@insona.com ray.pa...@insona.com http://www.linkedin.com/img/signature/icon_in_blue_14x14.gif Professional Profile http://www.linkedin.com/pub/1/544/598 http://www.INSONA.com INSONA Corporation 1201 Berry Lane http://maps.google.com/maps?q=10650+SW+Plaza+CT%2CBox%3A+J68%2CHouston%2CTX +77074%2CUSAhl=en Georgetown, TX 78626-3832 USA Infrastructure Solutions - Network Applications _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years image001.jpgimage002.jpgimage003.gif
Approval Central Write Access Error
Good afternoon, We are using 7.6.04 and the managers are receiving the attached errors when they click on approve. Does anyone know how to resolve this issue? Your guidance is much appreciated. [cid:image001.jpg@01CE3215.96820B10] Thank you, Heather ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years inline: image001.jpgattachment: Approval Central Error.png
Re: Approval Central Write Access Error
** Is this a BMC aplication or a custom application. If it is a customer application you do need a write license. -Original Message- From: Hutcheson, Heather heather.hutche...@ga.com To: arslist arslist@ARSLIST.ORG Sent: Fri, Apr 5, 2013 6:53 pm Subject: Approval Central Write Access Error ** Good afternoon, We are using 7.6.04 and the managers are receiving the attached errors when they click on approve. Does anyone know how to resolve this issue? Your guidance is much appreciated. Thank you, Heather _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_
Re: Approval Central Write Access Error
This is a BMC application. Just the normal approval central console. Nothing customized about it. Thank you, Heather Hutcheson From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Roger J Sent: Friday, April 05, 2013 4:12 PM To: arslist@ARSLIST.ORG Subject: Re: Approval Central Write Access Error ** Is this a BMC aplication or a custom application. If it is a customer application you do need a write license. -Original Message- From: Hutcheson, Heather heather.hutche...@ga.commailto:heather.hutche...@ga.com To: arslist arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Sent: Fri, Apr 5, 2013 6:53 pm Subject: Approval Central Write Access Error ** Good afternoon, We are using 7.6.04 and the managers are receiving the attached errors when they click on approve. Does anyone know how to resolve this issue? Your guidance is much appreciated. [cid:image001.jpg@01CE3218.946D5480] Thank you, Heather _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years inline: image001.jpg
Re: Approval Central Write Access Error
** Have you reviewed the fields causing the error. Doug Mueller has posted to the list in the past a review of how Remedy is able to do approvals that update an existing record with a read license. -Original Message- From: Hutcheson, Heather heather.hutche...@ga.com To: arslist arslist@ARSLIST.ORG Sent: Fri, Apr 5, 2013 7:14 pm Subject: Re: Approval Central Write Access Error ** This is a BMC application. Just the normal approval central console. Nothing customized about it. Thank you, Heather Hutcheson From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Roger J Sent: Friday, April 05, 2013 4:12 PM To: arslist@ARSLIST.ORG Subject: Re: Approval Central Write Access Error ** Is this a BMC aplication or a custom application. If it is a customer application you do need a write license. -Original Message- From: Hutcheson, Heather heather.hutche...@ga.com To: arslist arslist@ARSLIST.ORG Sent: Fri, Apr 5, 2013 6:53 pm Subject: Approval Central Write Access Error ** Good afternoon, We are using 7.6.04 and the managers are receiving the attached errors when they click on approve. Does anyone know how to resolve this issue? Your guidance is much appreciated. Thank you, Heather _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_
Re: OT: April 3 marks the 40th anniversary of the first cell phone call
There is a world of difference between mobile phones and cell phones. Mobile hones in the 1950's and 60's were essentially a pair of one-way radios that had a base station connected to the POTS network. We had those behemoths in the 'States too, with a rack of equipment about the size of a suitcase installed in the auto's trunk. I don't think the base stations are still around. Cell phones are much lower power, have lots more base stations and can do a lot more than just talk :-)... Doug -- Doug Blair +1 224-558-5462 Sent from my new iPad Auto-corrected typos, misspellings and non-sequiturs are gratefully attributed to Steve Jobs :-) On Apr 5, 2013, at 8:09 AM, Misi Mladoniczky m...@rrr.se wrote: Hi, By the way, here is a picture of the Swedish mobile phone MTA v2 from 1959: http://gertolof.files.wordpress.com/2009/02/1959-mobiltelefon-mta-2.jpg?w=500 Best Regards - Misi, RRR AB, http://rrr.se All, Even though it is not Friday, if found that today (April 3) marks the 40th anniversary of the first cell phone call So since we all use them and abuse them, maybe we need to give them the gift of cleaning our cell phone, letting them sleep in or even buying them a nice dinner (some bits and bytes would be nice. See the article at Huffington post. http://www.huffingtonpost.com/2013/04/03/cell-phone-birthday_n_3007003.html http://www.huffingtonpost.com/2013/04/03/cell-phone-birthday_n_3007003.html ?utm_hp_ref=email_share Take care all, hbr Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hrich...@richter-home.net Linkedin profile http://www.linkedin.com/in/hbr4270 Please consider the environment before printing this message ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: OT: April 3 marks the 40th anniversary of the first cell phone call
Analog only. Not sure how much infrastructure still supports that. Rick On Apr 5, 2013 2:03 PM, Joe D'Souza jdso...@shyle.net wrote: That would actually be a pretty cool phone to have if you ever invested in a vintage car, if it would work on the current networks even today.. Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky Sent: Friday, April 05, 2013 9:10 AM To: arslist@ARSLIST.ORG Subject: Re: OT: April 3 marks the 40th anniversary of the first cell phone call Hi, By the way, here is a picture of the Swedish mobile phone MTA v2 from 1959: http://gertolof.files.wordpress.com/2009/02/1959-mobiltelefon-mta-2.jpg?w=50 0 Best Regards - Misi, RRR AB, http://rrr.se All, Even though it is not Friday, if found that today (April 3) marks the 40th anniversary of the first cell phone call So since we all use them and abuse them, maybe we need to give them the gift of cleaning our cell phone, letting them sleep in or even buying them a nice dinner (some bits and bytes would be nice. See the article at Huffington post. http://www.huffingtonpost.com/2013/04/03/cell-phone-birthday_n_3007003.html http://www.huffingtonpost.com/2013/04/03/cell-phone-birthday_n_3007003.html ?utm_hp_ref=email_share Take care all, hbr Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hrich...@richter-home.net Linkedin profile http://www.linkedin.com/in/hbr4270 Please consider the environment before printing this message ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: OT: April 3 marks the 40th anniversary of the first cell phone call
This is true. It won't support the *, # and what's called the A, B, C and D key of a modern dial pad. That would be the front end problem. The backend would be if the modern cell towers do not support the old devices as Doug pointed out. Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook Sent: Friday, April 05, 2013 8:17 PM To: arslist@ARSLIST.ORG Subject: Re: OT: April 3 marks the 40th anniversary of the first cell phone call ** Analog only. Not sure how much infrastructure still supports that. Rick On Apr 5, 2013 2:03 PM, Joe D'Souza jdso...@shyle.net wrote: That would actually be a pretty cool phone to have if you ever invested in a vintage car, if it would work on the current networks even today.. Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky Sent: Friday, April 05, 2013 9:10 AM To: arslist@ARSLIST.ORG Subject: Re: OT: April 3 marks the 40th anniversary of the first cell phone call Hi, By the way, here is a picture of the Swedish mobile phone MTA v2 from 1959: http://gertolof.files.wordpress.com/2009/02/1959-mobiltelefon-mta-2.jpg?w=50 0 Best Regards - Misi, RRR AB, http://rrr.se All, Even though it is not Friday, if found that today (April 3) marks the 40th anniversary of the first cell phone call So since we all use them and abuse them, maybe we need to give them the gift of cleaning our cell phone, letting them sleep in or even buying them a nice dinner (some bits and bytes would be nice. See the article at Huffington post. http://www.huffingtonpost.com/2013/04/03/cell-phone-birthday_n_3007003.html http://www.huffingtonpost.com/2013/04/03/cell-phone-birthday_n_3007003.html ?utm_hp_ref=email_share Take care all, hbr Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hrich...@richter-home.net Linkedin profile http://www.linkedin.com/in/hbr4270 Please consider the environment before printing this message ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Approval Central Write Access Error
Does this manager who is approving have any of the application write licenses? Or Does this manager have a user fixed license? If answer to one of the two questions above is TRUE, you will not hit this error. Pl check as such. Abhijeet On 06-Apr-2013, at 4:52 AM, Roger J rjust2...@aol.commailto:rjust2...@aol.com wrote: ** Have you reviewed the fields causing the error. Doug Mueller has posted to the list in the past a review of how Remedy is able to do approvals that update an existing record with a read license. -Original Message- From: Hutcheson, Heather heather.hutche...@ga.commailto:heather.hutche...@ga.com To: arslist arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Sent: Fri, Apr 5, 2013 7:14 pm Subject: Re: Approval Central Write Access Error ** This is a BMC application. Just the normal approval central console. Nothing customized about it. Thank you, Heather Hutcheson From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG?] On Behalf Of Roger J Sent: Friday, April 05, 2013 4:12 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: Approval Central Write Access Error ** Is this a BMC aplication or a custom application. If it is a customer application you do need a write license. -Original Message- From: Hutcheson, Heather heather.hutche...@ga.commailto:heather.hutche...@ga.com To: arslist arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Sent: Fri, Apr 5, 2013 6:53 pm Subject: Approval Central Write Access Error ** Good afternoon, We are using 7.6.04 and the managers are receiving the attached errors when they click on approve. Does anyone know how to resolve this issue? Your guidance is much appreciated. image001.jpg Thank you, Heather _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Can't create unique index in 8.1 on overlay forms?
After you change the index to unique, and if you have the ability to do so, you might check to see if you can import the changes into another system. I once had a def that could not be imported because it indicated that the base forms had a conflict. The problem was more complex than this, but the bottom line was that the overlay I was trying to import did not like that the base forms were different on the two systems. Also, I wonder if the overlay will contain the index information, given that you added it to the base. If it is not in the overlay, you will probably have to make the change to the base form on the other systems by hand. Let us know what you find out. Regards, Dale Hurtt ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: OT: An unexpected fork in the road...
BMC had another large reduction and cut way too many bright minds againbr/br/http://www.chron.com/news/article/BMC-Software-reduces-its-workforce-4408018.phpbr/br/br/Teri Stevensonbr/Remedy Developerbr/PGE br/br/br/Sent from Yahoo! Mail for iPhone ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: AR 7.1-AREA-cert8.db
Andrew, 7.5 was the first version to support cert8.db In some cases we were able to get ARS 7.1 to work with the 7.5 LDAP libs in order to have cert8 work on 7.1. It didn't always work and since it's unsupported, we didn't go all out trying. But you may find it not too difficult to use the 7.5 AREA LDAP files along with the Mozilla libs that ship with 7.5. DougR -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Andrew Belis Sent: Friday, April 05, 2013 8:58 AM To: arslist@ARSLIST.ORG Subject: AR 7.1-AREA-cert8.db I currently have a cert7.db being used with AR 7.1 for AR External Authentication (AREA) but we need to update our certs in the cert7.db. When we add the new certificate, it creates a cert8.db. Does anyone know if the cert8.db will work with AR 7.1? Thanks in advance. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
