Re: Need the file AREA_SSO_ALL_v206MT_v209AREA.zip

2013-07-26 Thread Mahendra Mahalkar
Hi,
Following is the link, only one question. Why you need this as SSO
functionality is already available with remedy product from BMC and it is
very well designed​.
**
https://dl.dropboxusercontent.com/u/109095188/AREA_SSO_ALL_v206MT_v209AREA.zip


**
**
**
*Regards,*
*Mahendra Mahalkar
*


On Thu, Jul 25, 2013 at 10:46 PM, Manjari Shrestha manjari.rem...@gmail.com
 wrote:

 **
 Hello,

 I was trying to locate the file AREA_SSO_ALL_v206MT_v209AREA.**zip in the
 Knowledge base as well as BMC communities but am unable to locate the file.
 Could anyone please either e-mail me the link or the file itself? I would
 greatly appreciate it.

 Thanks
 Manjari
 _ARSlist: Where the Answers Are and have been for 20 years_

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years


Re: Add a new Work Info Type to Incident

2013-07-26 Thread Thomas
Got to bother you once more with this, my development skills seem to be a bit 
rusty.

Why can't I add or remove values to field z1D_Activity_Type? The buttons in Dev 
Studio are just grayed out. I can only edit the existing values.

Cheers,
Thomas

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years


Re: Add a new Work Info Type to Incident

2013-07-26 Thread Downing, Ryan
Hi Thomas,



Are you in Base Development mode?



[cid:image001.png@01CE89C1.EDA833C0]



Ryan.

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Thomas
Sent: Friday, July 26, 2013 3:34 AM
To: arslist@ARSLIST.ORG
Subject: Re: Add a new Work Info Type to Incident



Got to bother you once more with this, my development skills seem to be a bit 
rusty.



Why can't I add or remove values to field z1D_Activity_Type? The buttons in Dev 
Studio are just grayed out. I can only edit the existing values.



Cheers,

Thomas



___

UNSUBSCRIBE or access ARSlist Archives at www.arslist.org

Where the Answers Are, and have been for 20 years

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years
inline: image001.png

Re: Add a new Work Info Type to Incident

2013-07-26 Thread Thomas
Ryan,

I'm afraid that's a 7.6.04 feature, I am on a 7.6.03 here. The option is not 
shown in Dev Studio.

Cheers,
Thomas

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years


Re: Need the file AREA_SSO_ALL_v206MT_v209AREA.zip

2013-07-26 Thread Manjari Shrestha
Hello Mahendra,

Are you talking about the Atrium SSO? I was trying to install and work with
Atrium SSO on our 8.1 environment and having so many issues and support is
not that great. Is there any other product besides Atrium SSO? Also this is
for our 7.5 environment and what I read was that for anything below 8.0,
Atrium SSO has to be installed first. Since we are upgrading, I was trying
to find something that does not take too much engineering. If you have any
inputs it will be much appreciated.

Thanks
Manjari

On Fri, Jul 26, 2013 at 2:58 AM, Mahendra Mahalkar 
mahendra.mahal...@gmail.com wrote:

 **
 Hi,
 Following is the link, only one question. Why you need this as SSO
 functionality is already available with remedy product from BMC and it is
 very well designed.
 **
 https://dl.dropboxusercontent.com/u/109095188/AREA_SSO_ALL_v206MT_v209AREA.zip


 **
 **
 **
 *Regards,*
 *Mahendra Mahalkar
 *


 On Thu, Jul 25, 2013 at 10:46 PM, Manjari Shrestha 
 manjari.rem...@gmail.com wrote:

 **
 Hello,

 I was trying to locate the file AREA_SSO_ALL_v206MT_v209AREA.**zip in
 the Knowledge base as well as BMC communities but am unable to locate the
 file. Could anyone please either e-mail me the link or the file itself? I
 would greatly appreciate it.

 Thanks
 Manjari
 _ARSlist: Where the Answers Are and have been for 20 years_


 _ARSlist: Where the Answers Are and have been for 20 years_

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years


Re: Need the file AREA_SSO_ALL_v206MT_v209AREA.zip

2013-07-26 Thread Carl Wilson
Hi,

The code you asked for is provided for demonstration purposes only, you
would still need to add in security features to make it a robust solution.

 

Take a look at the SSO product from Java System Solutions for a simple
robust product.

 

Cheers,

 

Carl Wilson

 

http://www.missingpiecessoftware.com/

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Manjari Shrestha
Sent: 26 July 2013 11:45
To: arslist@ARSLIST.ORG
Subject: Re: Need the file AREA_SSO_ALL_v206MT_v209AREA.zip

 

** 

Hello Mahendra,

 

Are you talking about the Atrium SSO? I was trying to install and work with
Atrium SSO on our 8.1 environment and having so many issues and support is
not that great. Is there any other product besides Atrium SSO? Also this is
for our 7.5 environment and what I read was that for anything below 8.0,
Atrium SSO has to be installed first. Since we are upgrading, I was trying
to find something that does not take too much engineering. If you have any
inputs it will be much appreciated.

 

Thanks

Manjari

On Fri, Jul 26, 2013 at 2:58 AM, Mahendra Mahalkar
mahendra.mahal...@gmail.com wrote:

** 

Hi,

Following is the link, only one question. Why you need this as SSO
functionality is already available with remedy product from BMC and it is
very well designed.


https://dl.dropboxusercontent.com/u/109095188/AREA_SSO_ALL_v206MT_v209AREA.z
ip 

 

 

 

 

Regards,

Mahendra Mahalkar 

 

On Thu, Jul 25, 2013 at 10:46 PM, Manjari Shrestha
manjari.rem...@gmail.com wrote:

** 

Hello,

 

I was trying to locate the file AREA_SSO_ALL_v206MT_v209AREA.zip in the
Knowledge base as well as BMC communities but am unable to locate the file.
Could anyone please either e-mail me the link or the file itself? I would
greatly appreciate it.

 

Thanks

Manjari

_ARSlist: Where the Answers Are and have been for 20 years_ 

 

_ARSlist: Where the Answers Are and have been for 20 years_ 


_ARSlist: Where the Answers Are and have been for 20 years_ 


___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years


Re: Add a new Work Info Type to Incident

2013-07-26 Thread Cecil, Ken
I see this behavior with the buttons grayed out when selecting the field when I 
have clicked on Show fields not in view.

I think you need to add the field to a view temporarily or select a view one 
that it is already on. If you look at the Default User View of the Help Desk 
form instead of Best Practices View the field should be in the view already.

Then select the field from either just tree overview or table overview mode of 
the outline. 

When I do that, the buttons are not grayed out.




Ken.


-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Thomas
Sent: Friday, July 26, 2013 3:34 AM
To: arslist@ARSLIST.ORG
Subject: Re: Add a new Work Info Type to Incident

Got to bother you once more with this, my development skills seem to be a bit 
rusty.

Why can't I add or remove values to field z1D_Activity_Type? The buttons in Dev 
Studio are just grayed out. I can only edit the existing values.

Cheers,
Thomas

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers 
Are, and have been for 20 years



**
This email and any files transmitted with it are confidential and intended 
solely for the addressee. If you have received this email in error please 
notify the system manager. Subject to local law, communications (including 
traffic data) with Hubbell may be monitored by our systems [or a third party's 
systems on our behalf] for the purposes of security and the assessment of 
internal compliance with Hubbell policies. This footnote also confirms that 
this email message has been swept for the presence of computer viruses.
www.Hubbell.com - Hubbell Incorporated

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years


Remedy 7.6 Notification issue

2013-07-26 Thread Ron Young
Hello all! At my work we use 7.6 for the user application and then I admin it 
all using Developer Studio. My question is on notifications.

The Default notifications is selected to equal none for several people but yet 
they still receive emails or alerts when a ticket is opened. We use it to track 
trouble reports. I am not sure if there is a filter issue or what. Any help 
would be appreciated. 

Thanks,
Ron

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years


Two 6 month+ contract openings in Kansas City for Remedy Developers

2013-07-26 Thread Pavey, Shawn
Hello Group,

I have a client needing to hire two contractors in Kansas City, MO for 
long-term contracts.  Ideally, they want someone that they can hire directly at 
some point, but that is not a requirement.  The client is a financial services 
company in the process of a new Remedy implementation and integration.  I will 
post the job description below, but if you are interested in talking, please 
call me at 913-433-2974 or email me at s...@bgcs.commailto:s...@bgcs.com.

Thanks!

Shawn Pavey
Senior Technical Recruiter
Bradford  Galt, Inc.
Direct line: 913-433-2974
www.bradfordandgalt.comhttp://www.bradfordandgalt.com 
http://www.bradfordandgalt.com

we're thinking ahead

[btn_viewmy_120x33]http://www.linkedin.com/in/shawnpavey

[follow_me-c[1]]http://twitter.com/#!/ShawnRecruiter

Senior Remedy Developer will serve as a member of the IT Service Management 
(ITSM) team responsible for designing new and/or upgraded Remedy ITSM 
solutions. Provide expertise on feasibility and methodology of integrating BMC 
Remedy ITSM Suite of products into the business and providing solutions.  The 
Remedy Engineer will perform design and development of BMC Remedy applications, 
both custom and out of the box configurations.  Additional programming 
languages and background helpful.

Responsibilities:
- Development may include leveraging the following BMC Remedy components: ARS, 
ITSM, CMDB, SRM, CM, AM, and KM
- Transforming business requirements into application designs
- Develop and/or implement requirements as configurations or enhancements
- Project estimation and delivery of development efforts on-time and on-budget
- Create and/or update documentation to comply with software lifecycle 
methodologies
- Providing users with comprehensive second-tier support to resolve end-user 
Remedy support incidents, problems, and change requests
- Other responsibilities may include developing systems architectures, 
performing Remedy administration, training users, and providing guidance to 
developers and administrations, as well as working with peripheral teams 
providing integration support to BPPM and ADDM.

Skills:
- Ability to communicate and work effectively with a variety of individuals at 
all levels
- Solid verbal and written communication, as well as excellent customer service 
skills
- Experience in problem solving and troubleshooting software
- Ability to work autonomously; self-starter.



___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years
inline: image001.gifinline: image002.png

Lightboxes and SRM

2013-07-26 Thread Pierson, Shawn
Good morning,

A while back I embedded some SRM stuff in SharePoint, and while it works, it's 
not the most beautiful thing I've done and I'm revisiting it.  One thing that I 
think might be good is to use a pop over effect, otherwise known as a 
lightbox.  I'm not really a JavaScript/CSS guy even though I can tweak it some 
when needed.  However, I'm sort of stuck in trying to figure out the best way 
to do this.

Basically, what I'm thinking is that from within SharePoint, we can have a 
button or hyperlink that rather than loading a URL with a Content Editor Web 
Part that has Remedy embedded in an iFrame, we can have a lightbox pop up with 
the iFrame embedded in a div that pops up (without an actual pop up) and makes 
the screen darker behind it, so it looks like it's part of SharePoint rather 
than a new place.  The closest thing within Remedy that you would be familiar 
with are the boxes that pop up on hover to display more information, such as 
when you hover over the Customer*+ field on Incident 7.6+.

Has anyone done something like this?  If so, any advice and code would be 
appreciated.  I know that the Mid Tier leverages jQuery, which can do some of 
this, but I'm still struggling to pull it all together.  Also, I too question 
the requirement of trying to make it look like SharePoint has SRM inside of it 
instead of treating it like other applications, but due to internal office 
politics we have to make the SharePoint application look like it's more than a 
glorified blog site and HTML version of a network file share.

Thanks,

Shawn Pierson
Remedy Developer | Energy Transfer


Private and confidential as detailed here: 
http://www.energytransfer.com/mail_disclaimer.aspx .  If you cannot access the 
link, please e-mail sender.

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years


Re: Need the file AREA_SSO_ALL_v206MT_v209AREA.zip

2013-07-26 Thread Manjari Shrestha
Thank you Carl for your input, I am going through the code right now and
the documents. We are planning to use the Atrium SSO with the upgrade and
testing it in lab right now. This is going to be a temporary solution for
our current environment.

Thanks
Manjari

On Fri, Jul 26, 2013 at 8:40 AM, Carl Wilson carlbwil...@gmail.com wrote:

 **

 Hi,

 The code you asked for is provided for demonstration purposes only, you
 would still need to add in security features to make it a robust solution.
 

 ** **

 Take a look at the SSO product from Java System Solutions for a simple
 robust product.

 ** **

 Cheers,

  

 *Carl Wilson*

  

 http://www.missingpiecessoftware.com/

 ** **

 *From:* Action Request System discussion list(ARSList) [mailto:
 arslist@ARSLIST.ORG] *On Behalf Of *Manjari Shrestha
 *Sent:* 26 July 2013 11:45
 *To:* arslist@ARSLIST.ORG
 *Subject:* Re: Need the file AREA_SSO_ALL_v206MT_v209AREA.zip

 ** **

 ** 

 Hello Mahendra,

  

 Are you talking about the Atrium SSO? I was trying to install and work
 with Atrium SSO on our 8.1 environment and having so many issues and
 support is not that great. Is there any other product besides Atrium SSO?
 Also this is for our 7.5 environment and what I read was that for anything
 below 8.0, Atrium SSO has to be installed first. Since we are upgrading, I
 was trying to find something that does not take too much engineering. If
 you have any inputs it will be much appreciated.

  

 Thanks

 Manjari

 On Fri, Jul 26, 2013 at 2:58 AM, Mahendra Mahalkar 
 mahendra.mahal...@gmail.com wrote:

 ** 

 Hi,

 Following is the link, only one question. Why you need this as SSO
 functionality is already available with remedy product from BMC and it is
 very well designed.
 


 https://dl.dropboxusercontent.com/u/109095188/AREA_SSO_ALL_v206MT_v209AREA.zip
  

  

  

  

  

 *Regards,*

 *Mahendra Mahalkar** *

 ** **

 On Thu, Jul 25, 2013 at 10:46 PM, Manjari Shrestha 
 manjari.rem...@gmail.com wrote:

 ** 

 Hello,

  

 I was trying to locate the file AREA_SSO_ALL_v206MT_v209AREA.zip in the
 Knowledge base as well as BMC communities but am unable to locate the file.
 Could anyone please either e-mail me the link or the file itself? I would
 greatly appreciate it.

  

 Thanks

 Manjari

 _ARSlist: Where the Answers Are and have been for 20 years_ 

 ** **

 _ARSlist: Where the Answers Are and have been for 20 years_ 


 _ARSlist: Where the Answers Are and have been for 20 years_ 
 _ARSlist: Where the Answers Are and have been for 20 years_


___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years


Remedy Refresher needed

2013-07-26 Thread Scott Hallenger
Hello everyone I have not posted on the ARS list in years, but I find that I am 
now in need of the brain power of this list.
I have been a developer for about 12-15 years, going all the way back to Remedy 
2.0 and Baystone up to remedy ARS 7.6. Unfortunately I now find myself in a 
situation in which I am derailed.
My company has switched off of remedy (and they regret it) and is now using an 
application called CA Service Desk which is at least 10yers behind Remedy in 
its evolution. I have been painfully working with CA Service Desk since October 
of 2012, and have done almost nothing with Remedy. The remedy job market seem 
pretty good lately and I have been trying to jump back in. I have had several 
interviews for some great jobs but I  have bombed them all because my Remedy 
detailed knowledge is way too cloudy (use it or lose it).When asked to provide 
any kind of detailed knowledge I stumble because of my 9mth hiatus. So what I 
am looking for is this. Is there some kind of free self test, self assessment, 
or study guide that I can get my hands on to help bring my skills back to the 
forefront. A simple list of 100 questions would help (anything would help). 
Thanks in advance and I look forward to your replies. Oh and some final parting 
advice. If anyone ever
 tries to point you in the direction of CA Service Desk Run..Run as fast as 
you can in the other direction.


___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years

Used By Relationships updating multiple CIs at once

2013-07-26 Thread Rick Cook
I have about a dozen new CIs in the Hardware Package class (two HW packages, 
each with multiple versions), and I want to associate Companies to them as 
individual associations.  The only real differences between the CIs are the 
Name, Model/Version, and Short Description.  They have the same Product 
Categories.

So I go to the People tab on the CI, answer the dialogs to associate the CI as 
a Used By by the Company/Organization, and it all works.  Except that it also 
associates all of the other CIs in that class (and perhaps others, I haven't 
checked yet) with the same relationship to the same company.  Deleting the 
relationship from one also deletes it from all of the records.

What I want is to be able to relate these one at a time.  I don't see a way to 
do that, though I thought that was the way it functioned.

I did verify that the Filter in play is NOT doing a table walk, so it isn't 
related to that.  The logs show the Filter is firing one time, updating one 
record.

What am I doing that is causing what I'm seeing, and how can I make the 
relationship for only one record at a time?

ARS/ITSM 7.6.04 SP1

Rick Cook

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years


Re: Remedy Refresher needed

2013-07-26 Thread Longwing, Lj
Scott,
I'm not familiar with any sort of 'primer' or sorts for Remedy.  The best I
can suggest for you is to get in contact with BMC, ask for a temporary
license...any sales rep should be able to give you that...from there, it'll
give you a Support ID...generate yourself a support.bmc.com account (if you
don't already have one, if you do, associate the id with your existing
account) and go to the docs.bmc.com web site and download all of the
documents in PDF format for both Remedy as well as all of the application
suites.  For your activities, most of the material should be 'review', but
you should be able to cover the What's New material and get the
latest/greatest of 8.1...there have been allot of changes in Remedy since
7.5/7.6.03. in relation to base/custom/overlay stuff, and it's really a big
change..so that'll be something you want to pay attention to...but
honestly, that would be my best recommendation.


On Fri, Jul 26, 2013 at 10:18 AM, Scott Hallenger vadr...@yahoo.com wrote:

 **
 Hello everyone I have not posted on the ARS list in years, but I find that
 I am now in need of the brain power of this list.
 I have been a developer for about 12-15 years, going all the way back to
 Remedy 2.0 and Baystone up to remedy ARS 7.6. Unfortunately I now find
 myself in a situation in which I am derailed.
 My company has switched off of remedy (and they regret it) and is now
 using an application called CA Service Desk which is at least 10yers behind
 Remedy in its evolution. I have been painfully working with CA Service Desk
 since October of 2012, and have done almost nothing with Remedy. The remedy
 job market seem pretty good lately and I have been trying to jump back in.
 I have had several interviews for some great jobs but I  have bombed them
 all because my Remedy detailed knowledge is way too cloudy (use it or lose
 it). When asked to provide any kind of detailed knowledge I stumble because
 of my 9mth hiatus. So what I am looking for is this. Is there some kind of
 free self test, self assessment, or study guide that I can get my hands on
 to help bring my skills back to the forefront. A simple list of 100
 questions would help (anything would help). Thanks in advance and I look
 forward to your replies. Oh and some final parting advice. If anyone
 ever tries to point you in the direction of CA Service Desk Run..Run as
 fast as you can in the other direction.
 _ARSlist: Where the Answers Are and have been for 20 years_

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years


Re: Remedy Refresher needed

2013-07-26 Thread SUBSCRIBE arslist Anonymous
Hi Scott, in addition to what Longwing, L suggested,


Since you have had several interviews for some great jobs but I  have bombed 
them all because my Remedy detailed knowledge is way too cloudy (use it or lose 
it),  Post the questions you have compiled from these interviews, may be we 
call all pitch in to help you with answers..


Here is some help . 

- if you get no access to current documents, using google search BMC Remedy 
filetype:pdf .. you will probably get prior version docs, (not 8 but may 7.x)
- Doc and know how -- via BMC Communities http://communities.bmc.com
- Youtube of Demo of the products. 
- Search list for Interview Questions
- Start reading the problems and solutions of current postings...

http://www.mail-archive.com/arslist@arslist.org/msg61596.html
1) What is the difference between and Active Link and a Filter?
2) What is a .def file used for?
3) What is a .arx file?
4) Who is Doug Mueller?
5) What is a use for an Active Link Guide?
6) What type of field is the Worklog field?
7) Name two DBMSs in which Remedy ARS can run on top of?
8) What does ARS stand for?
9) What are the core fields?
10) What does $MENU$ do?
11) What is the function of DDE-Poke?
12) What are ar.ini and ar.conf files used for?
13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1
and 7.5 majorly?
14) Why ardiff utility is used for?
15) How do you deploy your application on web?
16) When and in what situation you use workflow log, arerror.log,
arfilter.log, aresc.log?
17) Explain the actions available in active link which are not in Filters.
Explain why it is not.
18) Why ardiff utility is used for?
19) What is the primary table in the AR System data dictionary?
20) How does the AR System manage the data you see in Remedy Forms?
21) Without using DSO or EIE, what are your thoughts for providing a
'STANDARDIZED' methodology for interfacing/integrating with Remedy
applications.  This customer was actually looking to use C.I.M. or some
other open standard solution to interface with Remedy what you say?
22) How do you troubleshoot AR System server outages to restore access to
the system?
23) How does mid-tier work and where does it fit in the client server
architecture?
24) Describe how filters work?  They were actually looking how filters work
in different phases... which led to the next question.
25) Can you force a filter to fire all actions in the first phase?
26) List all of the possible uses for guides.  They were looking for walking
tables?
27) What is walking tables?
28) when you use CMDBDriver.exe command line utility?
29) When you use arreload.exe command line utility?
30) how you reset the application administrator / demo password if you
forget it?
31) When you use arsignal command line utility?
32) When you use runmacro command line utility?
33) When you use archgid command line utility?
34) How many table types are available in ARSystem Database and explain
them? 


GOOD LUCK

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years


Re: ARSList Award Voting Time

2013-07-26 Thread LJ LongWing
So, Daniel and I have been talking offline regarding 'what is a good
turnout'.  Daniel says that 740 people have posted to the list since
roughly 10/1/12...at this moment we are at 51 voters...that is roughly 6.9%
of the readership that cares enough to look at the list and vote.  Looking
at the US Presidential election, we average somewhere in the 50% turnout
range, Daniel says that during its hay day, the voting got roughly 1/3 of
the population voting...in this case that would be about 250 votes...we
aren't even at 10% and I'm not sure if we will be able to reach it...so I
pose this question to the list...and I would like to spark a lively
discussion and debate on the list regarding this topic.

If you haven't voted yet, why not?

I have heard discussions in the past along the lines of 'I don't pay enough
attention to be able to make an informed decision'...I counter that with
'you don't think that stops the US public when voting for their president,
do you?'...no...that's not the right message...I'll counter with 'then pay
more attention, do the research in your own mailbox, and help promote
someone's career'

Honestly, I have never gotten a job offer based on my nomination to MVP,
nor my win last year, but I will tell you that my participation in this
list has made me a better developer, and I think I speak for YOU, yes
you...reading this, that you are a better developer, more aware of what
trends are happening, and better equipped to do your job because of this
list.  Subscription to the list is free, but I'm positive that running the
list isn't free...someone is paying for the servers and bandwidth necessary
to maintain it (no clue who foots those costs, but my guess would be Daniel)

I would say get off your butt and vote...but most of us type while
sitting...so in this case I want you to stay sitting (if that's how you
write emails), and send an email to arslistawa...@wwrug.org...vote for your
top 3, and whomever you feel deserves the BMC Beyond the Call most.

So...out of the 740 people that posted in the last 'year' on the list...how
many can we get to care enough about this award?


On Wed, Jul 24, 2013 at 4:04 PM, LJ LongWing lj.longw...@gmail.com wrote:

 Interesting stats for you..42 votes thus far...out of the 11 nominees in
 both categories...only 5 of them have even voted yet, and only one of them
 voted for themselves :)


 On Tue, Jul 23, 2013 at 11:07 AM, LJ LongWing lj.longw...@gmail.comwrote:

 Wow...that lost steam ALLOT faster than expected...I hope I don't need to
 be like those political ads that you see 5 times in a 1 hour sitcom that
 you are watching.

 Ok...we have 4,200 subscribed email addresses (who knows how many of
 those are distribution lists, so no real way of knowing actual subscriber
 base that will read this), we had roughly 7,000 posts since the beginning
 of October last year.

 Now, granted, there are those people that only read their ARSList in
 daily digest format, so they may not have noticed the email yesterday...but
 seriously...only 12 people voting in the first day is a bit
 weak...especially with the outcry that we had last year about people caring
 about this.

 So...lets get some votes in to arslistawa...@wwrug.com

 Remember, give me your 1st, 2nd, and 3rd choice for MVP, and your BMC
 Beyond the Call vote as well

 we want to make sure the most deserving people are on that final 3 list
 for MVP, and the only way we can get that is if you tell us who deserves it.


 On Mon, Jul 22, 2013 at 2:45 PM, LJ LongWing lj.longw...@gmail.comwrote:

 Claire,
 Please accept my sincerest apologies in the misspelling of your name.

 It is now time to VOTE for this years ARSList MVP and BMC Beyond the
 Call.  The rules changed a bit this year regarding the nomination process,
 which allows us to have a larger pool of nominees than would normally be
 available, which brings its own challenges.  The voting will run 4 weeks
 this year.  I'm going to run it as several voting rounds with people being
 eliminated, and by the final round have finalists.  This year we have a
 record number of nominees.  Here are the rules.

 * Voting starts now and ends Sunday August 18th at 5PM EST
 * Voting is by the Individual REAL person, so redistribution lists don't
 vote, your identity must be known, and those that have multiple
 subscriptions still get only one vote
 * BMC Software employees on the ARSList are eligible to vote
 * All decisions of myself or the oversight panel are final (if I have to
 make a controversial decision, I confer with 3 past MVP winners for their
 opinion)
 * The Award will be made on Thursday October 3rd at WWRUG13: Award
 Ceremony during the WWRUG Awards keynote. [no one knows the winner(s) until
 then, well okay, except me and Daniel]
 * *PLEASE SEND VOTES TO arslistawa...@wwrug.com FOR THEM TO COUNT*

 MVP VOTING FORMAT:
 Each Person voting gets to vote for their top 3 picks.  1st, 2nd, 3rd,
 each position has a weight to it.  At the end of 2 weeks, we 

Re: Remedy Refresher needed

2013-07-26 Thread Longwing, Lj
if you can answer say 2/3 or 3/4 of those, you should be relatively good at
Remedy core administration, but a completely different list of questions
would be involved in determining ITSM capabilities of a developer., and
those questions don't do anything to determine what sort of process a
person would follow to customize an ITSM form.


On Fri, Jul 26, 2013 at 12:27 PM, SUBSCRIBE arslist Anonymous 
ddus...@aim.com wrote:

 Hi Scott, in addition to what Longwing, L suggested,


 Since you have had several interviews for some great jobs but I  have
 bombed them all because my Remedy detailed knowledge is way too cloudy (use
 it or lose it),  Post the questions you have compiled from these
 interviews, may be we call all pitch in to help you with answers..


 Here is some help .

 - if you get no access to current documents, using google search BMC
 Remedy filetype:pdf .. you will probably get prior version docs, (not 8
 but may 7.x)
 - Doc and know how -- via BMC Communities http://communities.bmc.com
 - Youtube of Demo of the products.
 - Search list for Interview Questions
 - Start reading the problems and solutions of current postings...

 http://www.mail-archive.com/arslist@arslist.org/msg61596.html
 1) What is the difference between and Active Link and a Filter?
 2) What is a .def file used for?
 3) What is a .arx file?
 4) Who is Doug Mueller?
 5) What is a use for an Active Link Guide?
 6) What type of field is the Worklog field?
 7) Name two DBMSs in which Remedy ARS can run on top of?
 8) What does ARS stand for?
 9) What are the core fields?
 10) What does $MENU$ do?
 11) What is the function of DDE-Poke?
 12) What are ar.ini and ar.conf files used for?
 13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1
 and 7.5 majorly?
 14) Why ardiff utility is used for?
 15) How do you deploy your application on web?
 16) When and in what situation you use workflow log, arerror.log,
 arfilter.log, aresc.log?
 17) Explain the actions available in active link which are not in Filters.
 Explain why it is not.
 18) Why ardiff utility is used for?
 19) What is the primary table in the AR System data dictionary?
 20) How does the AR System manage the data you see in Remedy Forms?
 21) Without using DSO or EIE, what are your thoughts for providing a
 'STANDARDIZED' methodology for interfacing/integrating with Remedy
 applications.  This customer was actually looking to use C.I.M. or some
 other open standard solution to interface with Remedy what you say?
 22) How do you troubleshoot AR System server outages to restore access to
 the system?
 23) How does mid-tier work and where does it fit in the client server
 architecture?
 24) Describe how filters work?  They were actually looking how filters work
 in different phases... which led to the next question.
 25) Can you force a filter to fire all actions in the first phase?
 26) List all of the possible uses for guides.  They were looking for
 walking
 tables?
 27) What is walking tables?
 28) when you use CMDBDriver.exe command line utility?
 29) When you use arreload.exe command line utility?
 30) how you reset the application administrator / demo password if you
 forget it?
 31) When you use arsignal command line utility?
 32) When you use runmacro command line utility?
 33) When you use archgid command line utility?
 34) How many table types are available in ARSystem Database and explain
 them?


 GOOD LUCK


 ___
 UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
 Where the Answers Are, and have been for 20 years


___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years


Re: Remedy Refresher needed

2013-07-26 Thread Jason Miller
Why would you customize an ITSM form?  Everybody uses ITSM out of the box.
 (hey it is Friday)

On Fri, Jul 26, 2013 at 11:44 AM, Longwing, Lj llongw...@usgs.gov wrote:

 **
 if you can answer say 2/3 or 3/4 of those, you should be relatively good
 at Remedy core administration, but a completely different list of questions
 would be involved in determining ITSM capabilities of a developer., and
 those questions don't do anything to determine what sort of process a
 person would follow to customize an ITSM form.


 On Fri, Jul 26, 2013 at 12:27 PM, SUBSCRIBE arslist Anonymous 
 ddus...@aim.com wrote:

 Hi Scott, in addition to what Longwing, L suggested,


 Since you have had several interviews for some great jobs but I  have
 bombed them all because my Remedy detailed knowledge is way too cloudy (use
 it or lose it),  Post the questions you have compiled from these
 interviews, may be we call all pitch in to help you with answers..


 Here is some help .

 - if you get no access to current documents, using google search BMC
 Remedy filetype:pdf .. you will probably get prior version docs, (not 8
 but may 7.x)
 - Doc and know how -- via BMC Communities http://communities.bmc.com
 - Youtube of Demo of the products.
 - Search list for Interview Questions
 - Start reading the problems and solutions of current postings...

 http://www.mail-archive.com/arslist@arslist.org/msg61596.html
 1) What is the difference between and Active Link and a Filter?
 2) What is a .def file used for?
 3) What is a .arx file?
 4) Who is Doug Mueller?
 5) What is a use for an Active Link Guide?
 6) What type of field is the Worklog field?
 7) Name two DBMSs in which Remedy ARS can run on top of?
 8) What does ARS stand for?
 9) What are the core fields?
 10) What does $MENU$ do?
 11) What is the function of DDE-Poke?
 12) What are ar.ini and ar.conf files used for?
 13) Describe the features that are available by comparing ARS Ver. 6.3,
 7.1
 and 7.5 majorly?
 14) Why ardiff utility is used for?
 15) How do you deploy your application on web?
 16) When and in what situation you use workflow log, arerror.log,
 arfilter.log, aresc.log?
 17) Explain the actions available in active link which are not in Filters.
 Explain why it is not.
 18) Why ardiff utility is used for?
 19) What is the primary table in the AR System data dictionary?
 20) How does the AR System manage the data you see in Remedy Forms?
 21) Without using DSO or EIE, what are your thoughts for providing a
 'STANDARDIZED' methodology for interfacing/integrating with Remedy
 applications.  This customer was actually looking to use C.I.M. or some
 other open standard solution to interface with Remedy what you say?
 22) How do you troubleshoot AR System server outages to restore access to
 the system?
 23) How does mid-tier work and where does it fit in the client server
 architecture?
 24) Describe how filters work?  They were actually looking how filters
 work
 in different phases... which led to the next question.
 25) Can you force a filter to fire all actions in the first phase?
 26) List all of the possible uses for guides.  They were looking for
 walking
 tables?
 27) What is walking tables?
 28) when you use CMDBDriver.exe command line utility?
 29) When you use arreload.exe command line utility?
 30) how you reset the application administrator / demo password if you
 forget it?
 31) When you use arsignal command line utility?
 32) When you use runmacro command line utility?
 33) When you use archgid command line utility?
 34) How many table types are available in ARSystem Database and explain
 them?


 GOOD LUCK


 ___
 UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
 Where the Answers Are, and have been for 20 years


 _ARSlist: Where the Answers Are and have been for 20 years_

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years


Re: ARSList Award Voting Time

2013-07-26 Thread LJ LongWing
My bad...I used the wrong email address :)it is .com, not .org

arslistawa...@wwrug.com


On Fri, Jul 26, 2013 at 12:32 PM, LJ LongWing lj.longw...@gmail.com wrote:

 So, Daniel and I have been talking offline regarding 'what is a good
 turnout'.  Daniel says that 740 people have posted to the list since
 roughly 10/1/12...at this moment we are at 51 voters...that is roughly 6.9%
 of the readership that cares enough to look at the list and vote.  Looking
 at the US Presidential election, we average somewhere in the 50% turnout
 range, Daniel says that during its hay day, the voting got roughly 1/3 of
 the population voting...in this case that would be about 250 votes...we
 aren't even at 10% and I'm not sure if we will be able to reach it...so I
 pose this question to the list...and I would like to spark a lively
 discussion and debate on the list regarding this topic.

 If you haven't voted yet, why not?

 I have heard discussions in the past along the lines of 'I don't pay
 enough attention to be able to make an informed decision'...I counter that
 with 'you don't think that stops the US public when voting for their
 president, do you?'...no...that's not the right message...I'll counter with
 'then pay more attention, do the research in your own mailbox, and help
 promote someone's career'

 Honestly, I have never gotten a job offer based on my nomination to MVP,
 nor my win last year, but I will tell you that my participation in this
 list has made me a better developer, and I think I speak for YOU, yes
 you...reading this, that you are a better developer, more aware of what
 trends are happening, and better equipped to do your job because of this
 list.  Subscription to the list is free, but I'm positive that running the
 list isn't free...someone is paying for the servers and bandwidth necessary
 to maintain it (no clue who foots those costs, but my guess would be Daniel)

 I would say get off your butt and vote...but most of us type while
 sitting...so in this case I want you to stay sitting (if that's how you
 write emails), and send an email to arslistawa...@wwrug.com...vote for
 your top 3, and whomever you feel deserves the BMC Beyond the Call most.

 So...out of the 740 people that posted in the last 'year' on the
 list...how many can we get to care enough about this award?


 On Wed, Jul 24, 2013 at 4:04 PM, LJ LongWing lj.longw...@gmail.comwrote:

 Interesting stats for you..42 votes thus far...out of the 11 nominees in
 both categories...only 5 of them have even voted yet, and only one of them
 voted for themselves :)


 On Tue, Jul 23, 2013 at 11:07 AM, LJ LongWing lj.longw...@gmail.comwrote:

 Wow...that lost steam ALLOT faster than expected...I hope I don't need
 to be like those political ads that you see 5 times in a 1 hour sitcom that
 you are watching.

 Ok...we have 4,200 subscribed email addresses (who knows how many of
 those are distribution lists, so no real way of knowing actual subscriber
 base that will read this), we had roughly 7,000 posts since the beginning
 of October last year.

 Now, granted, there are those people that only read their ARSList in
 daily digest format, so they may not have noticed the email yesterday...but
 seriously...only 12 people voting in the first day is a bit
 weak...especially with the outcry that we had last year about people caring
 about this.

 So...lets get some votes in to arslistawa...@wwrug.com

 Remember, give me your 1st, 2nd, and 3rd choice for MVP, and your BMC
 Beyond the Call vote as well

 we want to make sure the most deserving people are on that final 3 list
 for MVP, and the only way we can get that is if you tell us who deserves it.


 On Mon, Jul 22, 2013 at 2:45 PM, LJ LongWing lj.longw...@gmail.comwrote:

 Claire,
 Please accept my sincerest apologies in the misspelling of your name.

 It is now time to VOTE for this years ARSList MVP and BMC Beyond the
 Call.  The rules changed a bit this year regarding the nomination process,
 which allows us to have a larger pool of nominees than would normally be
 available, which brings its own challenges.  The voting will run 4 weeks
 this year.  I'm going to run it as several voting rounds with people being
 eliminated, and by the final round have finalists.  This year we have a
 record number of nominees.  Here are the rules.

 * Voting starts now and ends Sunday August 18th at 5PM EST
 * Voting is by the Individual REAL person, so redistribution lists
 don't vote, your identity must be known, and those that have multiple
 subscriptions still get only one vote
 * BMC Software employees on the ARSList are eligible to vote
 * All decisions of myself or the oversight panel are final (if I have
 to make a controversial decision, I confer with 3 past MVP winners for
 their opinion)
 * The Award will be made on Thursday October 3rd at WWRUG13: Award
 Ceremony during the WWRUG Awards keynote. [no one knows the winner(s) until
 then, well okay, except me and Daniel]
 * *PLEASE SEND 

Re: Remedy Refresher needed

2013-07-26 Thread Longwing, Lj
true, all organizations should conform to the tool...there is NO NEED to
make the tool work for you :D


On Fri, Jul 26, 2013 at 12:49 PM, Jason Miller jason.mil...@gmail.comwrote:

 ** Why would you customize an ITSM form?  Everybody uses ITSM out of the
 box.  (hey it is Friday)

 On Fri, Jul 26, 2013 at 11:44 AM, Longwing, Lj llongw...@usgs.gov wrote:

 **
 if you can answer say 2/3 or 3/4 of those, you should be relatively good
 at Remedy core administration, but a completely different list of questions
 would be involved in determining ITSM capabilities of a developer., and
 those questions don't do anything to determine what sort of process a
 person would follow to customize an ITSM form.


 On Fri, Jul 26, 2013 at 12:27 PM, SUBSCRIBE arslist Anonymous 
 ddus...@aim.com wrote:

 Hi Scott, in addition to what Longwing, L suggested,


 Since you have had several interviews for some great jobs but I  have
 bombed them all because my Remedy detailed knowledge is way too cloudy (use
 it or lose it),  Post the questions you have compiled from these
 interviews, may be we call all pitch in to help you with answers..


 Here is some help .

 - if you get no access to current documents, using google search BMC
 Remedy filetype:pdf .. you will probably get prior version docs, (not 8
 but may 7.x)
 - Doc and know how -- via BMC Communities http://communities.bmc.com
 - Youtube of Demo of the products.
 - Search list for Interview Questions
 - Start reading the problems and solutions of current postings...

 http://www.mail-archive.com/arslist@arslist.org/msg61596.html
 1) What is the difference between and Active Link and a Filter?
 2) What is a .def file used for?
 3) What is a .arx file?
 4) Who is Doug Mueller?
 5) What is a use for an Active Link Guide?
 6) What type of field is the Worklog field?
 7) Name two DBMSs in which Remedy ARS can run on top of?
 8) What does ARS stand for?
 9) What are the core fields?
 10) What does $MENU$ do?
 11) What is the function of DDE-Poke?
 12) What are ar.ini and ar.conf files used for?
 13) Describe the features that are available by comparing ARS Ver. 6.3,
 7.1
 and 7.5 majorly?
 14) Why ardiff utility is used for?
 15) How do you deploy your application on web?
 16) When and in what situation you use workflow log, arerror.log,
 arfilter.log, aresc.log?
 17) Explain the actions available in active link which are not in
 Filters.
 Explain why it is not.
 18) Why ardiff utility is used for?
 19) What is the primary table in the AR System data dictionary?
 20) How does the AR System manage the data you see in Remedy Forms?
 21) Without using DSO or EIE, what are your thoughts for providing a
 'STANDARDIZED' methodology for interfacing/integrating with Remedy
 applications.  This customer was actually looking to use C.I.M. or some
 other open standard solution to interface with Remedy what you say?
 22) How do you troubleshoot AR System server outages to restore access to
 the system?
 23) How does mid-tier work and where does it fit in the client server
 architecture?
 24) Describe how filters work?  They were actually looking how filters
 work
 in different phases... which led to the next question.
 25) Can you force a filter to fire all actions in the first phase?
 26) List all of the possible uses for guides.  They were looking for
 walking
 tables?
 27) What is walking tables?
 28) when you use CMDBDriver.exe command line utility?
 29) When you use arreload.exe command line utility?
 30) how you reset the application administrator / demo password if you
 forget it?
 31) When you use arsignal command line utility?
 32) When you use runmacro command line utility?
 33) When you use archgid command line utility?
 34) How many table types are available in ARSystem Database and explain
 them?


 GOOD LUCK


 ___
 UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
 Where the Answers Are, and have been for 20 years


 _ARSlist: Where the Answers Are and have been for 20 years_


 _ARSlist: Where the Answers Are and have been for 20 years_

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years


JOB: Mid to Senior level Remedy Developer - New York City Area

2013-07-26 Thread Qaiser Iqbal
Hi,

We have an immediate fulltime/permanent position open for a mid to senior
level Remedy Developer in New York City area. Anyone seriously interested
in fulltime position, please contact me offline at qiq...@doitt.nyc.gov for
details.

Thanks
Qaiser Iqbal

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years


Re: Remedy Refresher needed

2013-07-26 Thread Jason Miller
S UBSCRIBE arslist Anonymous has a good point about YouTube.  BMC has been
putting a lot of videos on YouTube the last year or so.

Also create an account on communities.bmc.com.  There is a lot of activity,
much about the newer ARS/ITSM versions (and ADDM, BPPM, MyIT, etc.)

If you want to fully dive back in and gain first-hand knowledge via the
firehose effect you should consider attending WWRUG13 http://wwrug13.com/.
 Understandably it might be hard to justify since you are in the process of
looking for a job (it sounds like you are still employed though).
 Hopefully you don't have to wait 65 days for a new job but it might be a
good investment?  Not only will you get g33ky details about everything
Remedy but you might meet your next employer there (or somebody who knows
your next employer is looking for somebody).

Jason

On Fri, Jul 26, 2013 at 11:27 AM, SUBSCRIBE arslist Anonymous 
ddus...@aim.com wrote:

 Hi Scott, in addition to what Longwing, L suggested,


 Since you have had several interviews for some great jobs but I  have
 bombed them all because my Remedy detailed knowledge is way too cloudy (use
 it or lose it),  Post the questions you have compiled from these
 interviews, may be we call all pitch in to help you with answers..


 Here is some help .

 - if you get no access to current documents, using google search BMC
 Remedy filetype:pdf .. you will probably get prior version docs, (not 8
 but may 7.x)
 - Doc and know how -- via BMC Communities http://communities.bmc.com
 - Youtube of Demo of the products.
 - Search list for Interview Questions
 - Start reading the problems and solutions of current postings...

 http://www.mail-archive.com/arslist@arslist.org/msg61596.html
 1) What is the difference between and Active Link and a Filter?
 2) What is a .def file used for?
 3) What is a .arx file?
 4) Who is Doug Mueller?
 5) What is a use for an Active Link Guide?
 6) What type of field is the Worklog field?
 7) Name two DBMSs in which Remedy ARS can run on top of?
 8) What does ARS stand for?
 9) What are the core fields?
 10) What does $MENU$ do?
 11) What is the function of DDE-Poke?
 12) What are ar.ini and ar.conf files used for?
 13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1
 and 7.5 majorly?
 14) Why ardiff utility is used for?
 15) How do you deploy your application on web?
 16) When and in what situation you use workflow log, arerror.log,
 arfilter.log, aresc.log?
 17) Explain the actions available in active link which are not in Filters.
 Explain why it is not.
 18) Why ardiff utility is used for?
 19) What is the primary table in the AR System data dictionary?
 20) How does the AR System manage the data you see in Remedy Forms?
 21) Without using DSO or EIE, what are your thoughts for providing a
 'STANDARDIZED' methodology for interfacing/integrating with Remedy
 applications.  This customer was actually looking to use C.I.M. or some
 other open standard solution to interface with Remedy what you say?
 22) How do you troubleshoot AR System server outages to restore access to
 the system?
 23) How does mid-tier work and where does it fit in the client server
 architecture?
 24) Describe how filters work?  They were actually looking how filters work
 in different phases... which led to the next question.
 25) Can you force a filter to fire all actions in the first phase?
 26) List all of the possible uses for guides.  They were looking for
 walking
 tables?
 27) What is walking tables?
 28) when you use CMDBDriver.exe command line utility?
 29) When you use arreload.exe command line utility?
 30) how you reset the application administrator / demo password if you
 forget it?
 31) When you use arsignal command line utility?
 32) When you use runmacro command line utility?
 33) When you use archgid command line utility?
 34) How many table types are available in ARSystem Database and explain
 them?


 GOOD LUCK


 ___
 UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
 Where the Answers Are, and have been for 20 years


___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years


Re: Remedy Refresher needed

2013-07-26 Thread Jason Miller
Thank you.  Would you like another glass of Kool-Aid?

On Fri, Jul 26, 2013 at 11:51 AM, Longwing, Lj llongw...@usgs.gov wrote:

 **
 true, all organizations should conform to the tool...there is NO NEED to
 make the tool work for you :D


 On Fri, Jul 26, 2013 at 12:49 PM, Jason Miller jason.mil...@gmail.comwrote:

 ** Why would you customize an ITSM form?  Everybody uses ITSM out of the
 box.  (hey it is Friday)


 On Fri, Jul 26, 2013 at 11:44 AM, Longwing, Lj llongw...@usgs.govwrote:

 **
 if you can answer say 2/3 or 3/4 of those, you should be relatively good
 at Remedy core administration, but a completely different list of questions
 would be involved in determining ITSM capabilities of a developer., and
 those questions don't do anything to determine what sort of process a
 person would follow to customize an ITSM form.


 On Fri, Jul 26, 2013 at 12:27 PM, SUBSCRIBE arslist Anonymous 
 ddus...@aim.com wrote:

 Hi Scott, in addition to what Longwing, L suggested,


 Since you have had several interviews for some great jobs but I  have
 bombed them all because my Remedy detailed knowledge is way too cloudy (use
 it or lose it),  Post the questions you have compiled from these
 interviews, may be we call all pitch in to help you with answers..


 Here is some help .

 - if you get no access to current documents, using google search BMC
 Remedy filetype:pdf .. you will probably get prior version docs, (not 8
 but may 7.x)
 - Doc and know how -- via BMC Communities http://communities.bmc.com
 - Youtube of Demo of the products.
 - Search list for Interview Questions
 - Start reading the problems and solutions of current postings...

 http://www.mail-archive.com/arslist@arslist.org/msg61596.html
 1) What is the difference between and Active Link and a Filter?
 2) What is a .def file used for?
 3) What is a .arx file?
 4) Who is Doug Mueller?
 5) What is a use for an Active Link Guide?
 6) What type of field is the Worklog field?
 7) Name two DBMSs in which Remedy ARS can run on top of?
 8) What does ARS stand for?
 9) What are the core fields?
 10) What does $MENU$ do?
 11) What is the function of DDE-Poke?
 12) What are ar.ini and ar.conf files used for?
 13) Describe the features that are available by comparing ARS Ver. 6.3,
 7.1
 and 7.5 majorly?
 14) Why ardiff utility is used for?
 15) How do you deploy your application on web?
 16) When and in what situation you use workflow log, arerror.log,
 arfilter.log, aresc.log?
 17) Explain the actions available in active link which are not in
 Filters.
 Explain why it is not.
 18) Why ardiff utility is used for?
 19) What is the primary table in the AR System data dictionary?
 20) How does the AR System manage the data you see in Remedy Forms?
 21) Without using DSO or EIE, what are your thoughts for providing a
 'STANDARDIZED' methodology for interfacing/integrating with Remedy
 applications.  This customer was actually looking to use C.I.M. or some
 other open standard solution to interface with Remedy what you say?
 22) How do you troubleshoot AR System server outages to restore access
 to
 the system?
 23) How does mid-tier work and where does it fit in the client server
 architecture?
 24) Describe how filters work?  They were actually looking how filters
 work
 in different phases... which led to the next question.
 25) Can you force a filter to fire all actions in the first phase?
 26) List all of the possible uses for guides.  They were looking for
 walking
 tables?
 27) What is walking tables?
 28) when you use CMDBDriver.exe command line utility?
 29) When you use arreload.exe command line utility?
 30) how you reset the application administrator / demo password if you
 forget it?
 31) When you use arsignal command line utility?
 32) When you use runmacro command line utility?
 33) When you use archgid command line utility?
 34) How many table types are available in ARSystem Database and explain
 them?


 GOOD LUCK


 ___
 UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
 Where the Answers Are, and have been for 20 years


 _ARSlist: Where the Answers Are and have been for 20 years_


 _ARSlist: Where the Answers Are and have been for 20 years_


 _ARSlist: Where the Answers Are and have been for 20 years_


___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years


Re: ARSList Award Voting Time

2013-07-26 Thread Cecil, Ken
I think the majority of those 740 only pay attention to the list when they have 
an issue they need help with and probably won't even read this thread. How many 
of those 740 posted more than 10 times since October (more than once a month)?  
I bet that 80% of the post come from less than 20% of the people.

What is a good turnout depends on how many people are actual active in the 
list. So I'd say if you get 10% or more (and I hope you do) or more than 74 
votes per round then you are getting a good turnout.


Ken.

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: Friday, July 26, 2013 2:51 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARSList Award Voting Time

**
My bad...I used the wrong email address :)it is .com, not .org

arslistawa...@wwrug.commailto:arslistawa...@wwrug.com

On Fri, Jul 26, 2013 at 12:32 PM, LJ LongWing 
lj.longw...@gmail.commailto:lj.longw...@gmail.com wrote:
So, Daniel and I have been talking offline regarding 'what is a good turnout'.  
Daniel says that 740 people have posted to the list since roughly 10/1/12...at 
this moment we are at 51 voters...that is roughly 6.9% of the readership that 
cares enough to look at the list and vote.  Looking at the US Presidential 
election, we average somewhere in the 50% turnout range, Daniel says that 
during its hay day, the voting got roughly 1/3 of the population voting...in 
this case that would be about 250 votes...we aren't even at 10% and I'm not 
sure if we will be able to reach it...so I pose this question to the list...and 
I would like to spark a lively discussion and debate on the list regarding this 
topic.

If you haven't voted yet, why not?

I have heard discussions in the past along the lines of 'I don't pay enough 
attention to be able to make an informed decision'...I counter that with 'you 
don't think that stops the US public when voting for their president, do 
you?'...no...that's not the right message...I'll counter with 'then pay more 
attention, do the research in your own mailbox, and help promote someone's 
career'

Honestly, I have never gotten a job offer based on my nomination to MVP, nor my 
win last year, but I will tell you that my participation in this list has made 
me a better developer, and I think I speak for YOU, yes you...reading this, 
that you are a better developer, more aware of what trends are happening, and 
better equipped to do your job because of this list.  Subscription to the list 
is free, but I'm positive that running the list isn't free...someone is paying 
for the servers and bandwidth necessary to maintain it (no clue who foots those 
costs, but my guess would be Daniel)

I would say get off your butt and vote...but most of us type while sitting...so 
in this case I want you to stay sitting (if that's how you write emails), and 
send an email to 
arslistawa...@wwrug.com...votemailto:arslistawa...@wwrug.com...vote for your 
top 3, and whomever you feel deserves the BMC Beyond the Call most.

So...out of the 740 people that posted in the last 'year' on the list...how 
many can we get to care enough about this award?

On Wed, Jul 24, 2013 at 4:04 PM, LJ LongWing 
lj.longw...@gmail.commailto:lj.longw...@gmail.com wrote:
Interesting stats for you..42 votes thus far...out of the 11 nominees in both 
categories...only 5 of them have even voted yet, and only one of them voted for 
themselves :)

On Tue, Jul 23, 2013 at 11:07 AM, LJ LongWing 
lj.longw...@gmail.commailto:lj.longw...@gmail.com wrote:
Wow...that lost steam ALLOT faster than expected...I hope I don't need to be 
like those political ads that you see 5 times in a 1 hour sitcom that you are 
watching.

Ok...we have 4,200 subscribed email addresses (who knows how many of those are 
distribution lists, so no real way of knowing actual subscriber base that will 
read this), we had roughly 7,000 posts since the beginning of October last year.

Now, granted, there are those people that only read their ARSList in daily 
digest format, so they may not have noticed the email yesterday...but 
seriously...only 12 people voting in the first day is a bit weak...especially 
with the outcry that we had last year about people caring about this.

So...lets get some votes in to 
arslistawa...@wwrug.commailto:arslistawa...@wwrug.com

Remember, give me your 1st, 2nd, and 3rd choice for MVP, and your BMC Beyond 
the Call vote as well

we want to make sure the most deserving people are on that final 3 list for 
MVP, and the only way we can get that is if you tell us who deserves it.

On Mon, Jul 22, 2013 at 2:45 PM, LJ LongWing 
lj.longw...@gmail.commailto:lj.longw...@gmail.com wrote:
Claire,
Please accept my sincerest apologies in the misspelling of your name.

It is now time to VOTE for this years ARSList MVP and BMC Beyond the Call.  The 
rules changed a bit this year regarding the nomination process, which allows us 
to have a larger pool of nominees than would normally be available, 

Re: ARSList Award Voting Time

2013-07-26 Thread Longwing, Lj
That is true...it may be back when 1/3 of the users responded...it may have
been a significantly smaller list...and yes..you didn't come out and SAY
it...but I'm sure I account for about 80% of the posts on the list :D


On Fri, Jul 26, 2013 at 1:11 PM, Cecil, Ken kce...@hubbell.com wrote:

 **

 I think the majority of those 740 only pay attention to the list when they
 have an issue they need help with and probably won’t even read this thread.
 How many of those 740 posted more than 10 times since October (more than
 once a month)?  I bet that 80% of the post come from less than 20% of the
 people.

 ** **

 “What is a good turnout” depends on how many people are actual active in
 the list. So I’d say if you get 10% or more (and I hope you do) or more
 than 74 votes per round then you are getting a good turnout.

 ** **

 ** **

 Ken.

 ** **

 *From:* Action Request System discussion list(ARSList) [mailto:
 arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing
 *Sent:* Friday, July 26, 2013 2:51 PM
 *To:* arslist@ARSLIST.ORG

 *Subject:* Re: ARSList Award Voting Time

  ** **

 ** 

 My bad...I used the wrong email address :)it is .com, not .org

 ** **

 arslistawa...@wwrug.com

 ** **

 On Fri, Jul 26, 2013 at 12:32 PM, LJ LongWing lj.longw...@gmail.com
 wrote:

 So, Daniel and I have been talking offline regarding 'what is a good
 turnout'.  Daniel says that 740 people have posted to the list since
 roughly 10/1/12...at this moment we are at 51 voters...that is roughly 6.9%
 of the readership that cares enough to look at the list and vote.  Looking
 at the US Presidential election, we average somewhere in the 50% turnout
 range, Daniel says that during its hay day, the voting got roughly 1/3 of
 the population voting...in this case that would be about 250 votes...we
 aren't even at 10% and I'm not sure if we will be able to reach it...so I
 pose this question to the list...and I would like to spark a lively
 discussion and debate on the list regarding this topic.

 ** **

 If you haven't voted yet, why not?

 ** **

 I have heard discussions in the past along the lines of 'I don't pay
 enough attention to be able to make an informed decision'...I counter that
 with 'you don't think that stops the US public when voting for their
 president, do you?'...no...that's not the right message...I'll counter with
 'then pay more attention, do the research in your own mailbox, and help
 promote someone's career'

 ** **

 Honestly, I have never gotten a job offer based on my nomination to MVP,
 nor my win last year, but I will tell you that my participation in this
 list has made me a better developer, and I think I speak for YOU, yes
 you...reading this, that you are a better developer, more aware of what
 trends are happening, and better equipped to do your job because of this
 list.  Subscription to the list is free, but I'm positive that running the
 list isn't free...someone is paying for the servers and bandwidth necessary
 to maintain it (no clue who foots those costs, but my guess would be Daniel)
 

 ** **

 I would say get off your butt and vote...but most of us type while
 sitting...so in this case I want you to stay sitting (if that's how you
 write emails), and send an email to arslistawa...@wwrug.com...vote for
 your top 3, and whomever you feel deserves the BMC Beyond the Call most.**
 **

 ** **

 So...out of the 740 people that posted in the last 'year' on the
 list...how many can we get to care enough about this award?

 ** **

 On Wed, Jul 24, 2013 at 4:04 PM, LJ LongWing lj.longw...@gmail.com
 wrote:

 Interesting stats for you..42 votes thus far...out of the 11 nominees in
 both categories...only 5 of them have even voted yet, and only one of them
 voted for themselves :)

 ** **

 On Tue, Jul 23, 2013 at 11:07 AM, LJ LongWing lj.longw...@gmail.com
 wrote:

 Wow...that lost steam ALLOT faster than expected...I hope I don't need to
 be like those political ads that you see 5 times in a 1 hour sitcom that
 you are watching.

 ** **

 Ok...we have 4,200 subscribed email addresses (who knows how many of those
 are distribution lists, so no real way of knowing actual subscriber base
 that will read this), we had roughly 7,000 posts since the beginning of
 October last year.

 ** **

 Now, granted, there are those people that only read their ARSList in daily
 digest format, so they may not have noticed the email yesterday...but
 seriously...only 12 people voting in the first day is a bit
 weak...especially with the outcry that we had last year about people caring
 about this.

 ** **

 So...lets get some votes in to arslistawa...@wwrug.com

 ** **

 Remember, give me your 1st, 2nd, and 3rd choice for MVP, and your BMC
 Beyond the Call vote as well

 ** **

 we want to make sure the most deserving people are on that final 3 list
 for MVP, and the only way we can get that is if you tell us who deserves it.
 


Re: ARSList Award Voting Time

2013-07-26 Thread Jason Miller
So your MVP award last year was for Most Voluminous Poster?

On Fri, Jul 26, 2013 at 12:16 PM, Longwing, Lj llongw...@usgs.gov wrote:

 **
 That is true...it may be back when 1/3 of the users responded...it may
 have been a significantly smaller list...and yes..you didn't come out and
 SAY it...but I'm sure I account for about 80% of the posts on the list :D


 On Fri, Jul 26, 2013 at 1:11 PM, Cecil, Ken kce...@hubbell.com wrote:

 **

 I think the majority of those 740 only pay attention to the list when
 they have an issue they need help with and probably won’t even read this
 thread. How many of those 740 posted more than 10 times since October (more
 than once a month)?  I bet that 80% of the post come from less than 20% of
 the people.

 ** **

 “What is a good turnout” depends on how many people are actual active in
 the list. So I’d say if you get 10% or more (and I hope you do) or more
 than 74 votes per round then you are getting a good turnout.

 ** **

 ** **

 Ken.

 ** **

 *From:* Action Request System discussion list(ARSList) [mailto:
 arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing
 *Sent:* Friday, July 26, 2013 2:51 PM
 *To:* arslist@ARSLIST.ORG

 *Subject:* Re: ARSList Award Voting Time

  ** **

 ** 

 My bad...I used the wrong email address :)it is .com, not .org***
 *

 ** **

 arslistawa...@wwrug.com

 ** **

 On Fri, Jul 26, 2013 at 12:32 PM, LJ LongWing lj.longw...@gmail.com
 wrote:

 So, Daniel and I have been talking offline regarding 'what is a good
 turnout'.  Daniel says that 740 people have posted to the list since
 roughly 10/1/12...at this moment we are at 51 voters...that is roughly 6.9%
 of the readership that cares enough to look at the list and vote.  Looking
 at the US Presidential election, we average somewhere in the 50% turnout
 range, Daniel says that during its hay day, the voting got roughly 1/3 of
 the population voting...in this case that would be about 250 votes...we
 aren't even at 10% and I'm not sure if we will be able to reach it...so I
 pose this question to the list...and I would like to spark a lively
 discussion and debate on the list regarding this topic.

 ** **

 If you haven't voted yet, why not?

 ** **

 I have heard discussions in the past along the lines of 'I don't pay
 enough attention to be able to make an informed decision'...I counter that
 with 'you don't think that stops the US public when voting for their
 president, do you?'...no...that's not the right message...I'll counter with
 'then pay more attention, do the research in your own mailbox, and help
 promote someone's career'

 ** **

 Honestly, I have never gotten a job offer based on my nomination to MVP,
 nor my win last year, but I will tell you that my participation in this
 list has made me a better developer, and I think I speak for YOU, yes
 you...reading this, that you are a better developer, more aware of what
 trends are happening, and better equipped to do your job because of this
 list.  Subscription to the list is free, but I'm positive that running the
 list isn't free...someone is paying for the servers and bandwidth necessary
 to maintain it (no clue who foots those costs, but my guess would be Daniel)
 

 ** **

 I would say get off your butt and vote...but most of us type while
 sitting...so in this case I want you to stay sitting (if that's how you
 write emails), and send an email to arslistawa...@wwrug.com...vote for
 your top 3, and whomever you feel deserves the BMC Beyond the Call most.*
 ***

 ** **

 So...out of the 740 people that posted in the last 'year' on the
 list...how many can we get to care enough about this award?

 ** **

 On Wed, Jul 24, 2013 at 4:04 PM, LJ LongWing lj.longw...@gmail.com
 wrote:

 Interesting stats for you..42 votes thus far...out of the 11 nominees in
 both categories...only 5 of them have even voted yet, and only one of them
 voted for themselves :)

 ** **

 On Tue, Jul 23, 2013 at 11:07 AM, LJ LongWing lj.longw...@gmail.com
 wrote:

 Wow...that lost steam ALLOT faster than expected...I hope I don't need to
 be like those political ads that you see 5 times in a 1 hour sitcom that
 you are watching.

 ** **

 Ok...we have 4,200 subscribed email addresses (who knows how many of
 those are distribution lists, so no real way of knowing actual subscriber
 base that will read this), we had roughly 7,000 posts since the beginning
 of October last year.

 ** **

 Now, granted, there are those people that only read their ARSList in
 daily digest format, so they may not have noticed the email yesterday...but
 seriously...only 12 people voting in the first day is a bit
 weak...especially with the outcry that we had last year about people caring
 about this.

 ** **

 So...lets get some votes in to arslistawa...@wwrug.com

 ** **

 Remember, give me your 1st, 2nd, and 3rd choice for MVP, and your BMC
 Beyond the Call vote as well

 ** **

 we want to 

Re: ARSList Award Voting Time

2013-07-26 Thread Tauf Chowdhury
I thought you said Voluptuous for a sec. Definitely a what the  moment


On Fri, Jul 26, 2013 at 3:38 PM, Jason Miller jason.mil...@gmail.comwrote:

 ** So your MVP award last year was for Most Voluminous Poster?


 On Fri, Jul 26, 2013 at 12:16 PM, Longwing, Lj llongw...@usgs.gov wrote:

 **
 That is true...it may be back when 1/3 of the users responded...it may
 have been a significantly smaller list...and yes..you didn't come out and
 SAY it...but I'm sure I account for about 80% of the posts on the list :D


 On Fri, Jul 26, 2013 at 1:11 PM, Cecil, Ken kce...@hubbell.com wrote:

 **

 I think the majority of those 740 only pay attention to the list when
 they have an issue they need help with and probably won’t even read this
 thread. How many of those 740 posted more than 10 times since October (more
 than once a month)?  I bet that 80% of the post come from less than 20% of
 the people.

 ** **

 “What is a good turnout” depends on how many people are actual active in
 the list. So I’d say if you get 10% or more (and I hope you do) or more
 than 74 votes per round then you are getting a good turnout.

 ** **

 ** **

 Ken.

 ** **

 *From:* Action Request System discussion list(ARSList) [mailto:
 arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing
 *Sent:* Friday, July 26, 2013 2:51 PM
 *To:* arslist@ARSLIST.ORG

 *Subject:* Re: ARSList Award Voting Time

  ** **

 ** 

 My bad...I used the wrong email address :)it is .com, not .org**
 **

 ** **

 arslistawa...@wwrug.com

 ** **

 On Fri, Jul 26, 2013 at 12:32 PM, LJ LongWing lj.longw...@gmail.com
 wrote:

 So, Daniel and I have been talking offline regarding 'what is a good
 turnout'.  Daniel says that 740 people have posted to the list since
 roughly 10/1/12...at this moment we are at 51 voters...that is roughly 6.9%
 of the readership that cares enough to look at the list and vote.  Looking
 at the US Presidential election, we average somewhere in the 50% turnout
 range, Daniel says that during its hay day, the voting got roughly 1/3 of
 the population voting...in this case that would be about 250 votes...we
 aren't even at 10% and I'm not sure if we will be able to reach it...so I
 pose this question to the list...and I would like to spark a lively
 discussion and debate on the list regarding this topic.

 ** **

 If you haven't voted yet, why not?

 ** **

 I have heard discussions in the past along the lines of 'I don't pay
 enough attention to be able to make an informed decision'...I counter that
 with 'you don't think that stops the US public when voting for their
 president, do you?'...no...that's not the right message...I'll counter with
 'then pay more attention, do the research in your own mailbox, and help
 promote someone's career'

 ** **

 Honestly, I have never gotten a job offer based on my nomination to MVP,
 nor my win last year, but I will tell you that my participation in this
 list has made me a better developer, and I think I speak for YOU, yes
 you...reading this, that you are a better developer, more aware of what
 trends are happening, and better equipped to do your job because of this
 list.  Subscription to the list is free, but I'm positive that running the
 list isn't free...someone is paying for the servers and bandwidth necessary
 to maintain it (no clue who foots those costs, but my guess would be Daniel)
 

 ** **

 I would say get off your butt and vote...but most of us type while
 sitting...so in this case I want you to stay sitting (if that's how you
 write emails), and send an email to arslistawa...@wwrug.com...vote for
 your top 3, and whomever you feel deserves the BMC Beyond the Call most.
 

 ** **

 So...out of the 740 people that posted in the last 'year' on the
 list...how many can we get to care enough about this award?

 ** **

 On Wed, Jul 24, 2013 at 4:04 PM, LJ LongWing lj.longw...@gmail.com
 wrote:

 Interesting stats for you..42 votes thus far...out of the 11 nominees in
 both categories...only 5 of them have even voted yet, and only one of them
 voted for themselves :)

 ** **

 On Tue, Jul 23, 2013 at 11:07 AM, LJ LongWing lj.longw...@gmail.com
 wrote:

 Wow...that lost steam ALLOT faster than expected...I hope I don't need
 to be like those political ads that you see 5 times in a 1 hour sitcom that
 you are watching.

 ** **

 Ok...we have 4,200 subscribed email addresses (who knows how many of
 those are distribution lists, so no real way of knowing actual subscriber
 base that will read this), we had roughly 7,000 posts since the beginning
 of October last year.

 ** **

 Now, granted, there are those people that only read their ARSList in
 daily digest format, so they may not have noticed the email yesterday...but
 seriously...only 12 people voting in the first day is a bit
 weak...especially with the outcry that we had last year about people caring
 about this.

 ** **

 So...lets get some votes in to 

Re: Remedy Refresher needed

2013-07-26 Thread Lee Cullom
Scott,

I can't seem to get your contact information.  Can you please email me or call 
me at the information below?

Thanks,

Lee



For our latest product demonstrations, please visit - 
http://www.youtube.com/user/northcraftanalytics

Lee Cullom | Northcraft Analytics
IT Metrics Specialist | Business Intelligence for ITSM
Direct - 678-438-7244 | 
lee.cul...@northcraftanalytics.commailto:lee.cul...@northcraftanalytics.com
Main - (678) 664-ITSM
[Description: Description: 
http://t0.gstatic.com/images?q=tbn:ANd9GcSo4qhIq-bDh4Z1UzKXet0tiAZqqejjd1BT8lVOHdrzZQwqeZun]http://www.linkedin.com/in/leecullom[Description:
 Description: 
http://t0.gstatic.com/images?q=tbn:ANd9GcSWE5AoudybparNXkh21Br8ZWGNBqdra5ylZ63igCoZ36o5b5iFEA]http://twitter.com/#!/NorthcraftIT
http://www.northcraftanalytics.comhttp://www.northcraftanalytics.com/


THE CONTENTS OF THIS EMAIL, INCLUDING THE CONTENTS OF ANY ATTACHMENTS HERETO, 
CONSTITUTES CONFIDENTIAL INFORMATION AND IS SUBJECT TO A CONFIDENTIALITY AND 
NON-DISCLOSURE AGREEMENT BETWEEN THE RECIPIENT AND NORTHCRAFT ANALYTICS LLC.

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Scott Hallenger
Sent: Friday, July 26, 2013 12:18 PM
To: arslist@ARSLIST.ORG
Subject: Remedy Refresher needed

**
Hello everyone I have not posted on the ARS list in years, but I find that I am 
now in need of the brain power of this list.
I have been a developer for about 12-15 years, going all the way back to Remedy 
2.0 and Baystone up to remedy ARS 7.6. Unfortunately I now find myself in a 
situation in which I am derailed.
My company has switched off of remedy (and they regret it) and is now using an 
application called CA Service Desk which is at least 10yers behind Remedy in 
its evolution. I have been painfully working with CA Service Desk since October 
of 2012, and have done almost nothing with Remedy. The remedy job market seem 
pretty good lately and I have been trying to jump back in. I have had several 
interviews for some great jobs but I  have bombed them all because my Remedy 
detailed knowledge is way too cloudy (use it or lose it). When asked to provide 
any kind of detailed knowledge I stumble because of my 9mth hiatus. So what I 
am looking for is this. Is there some kind of free self test, self assessment, 
or study guide that I can get my hands on to help bring my skills back to the 
forefront. A simple list of 100 questions would help (anything would help). 
Thanks in advance and I look forward to your replies. Oh and some final parting 
advice. If anyone ever tries to point you in the direction of CA Service 
Desk Run..Run as fast as you can in the other direction.
_ARSlist: Where the Answers Are and have been for 20 years_

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years
inline: image003.jpginline: image004.jpg

Re: Remedy Refresher needed

2013-07-26 Thread Scott Hallenger
LJ this list is great. Everyone keep them coming. Its not that I don't know the 
answers. It that they are cloudy when asked to deliver the answer on the fly. 
I'm very proficient in ARS and ITSM, but it not at the forefront of my mind. 
Like on one interview last week for a $100hr 1-year to hire job, I  was asked 
How do you delete entries via workflow?. I could not for the life of me 
remember that the thing was called RUNPROCESS. Although I have ran the gambit 
on the RUNPROCESS commands in my sleep. Thank you all this is really helpful





 From: Longwing, Lj llongw...@usgs.gov
To: arslist@ARSLIST.ORG 
Sent: Friday, July 26, 2013 2:44 PM
Subject: Re: Remedy Refresher needed
 


** 
if you can answer say 2/3 or 3/4 of those, you should be relatively good at 
Remedy core administration, but a completely different list of questions would 
be involved in determining ITSM capabilities of a developer., and those 
questions don't do anything to determine what sort of process a person would 
follow to customize an ITSM form.



On Fri, Jul 26, 2013 at 12:27 PM, SUBSCRIBE arslist Anonymous ddus...@aim.com 
wrote:

Hi Scott, in addition to what Longwing, L suggested,


Since you have had several interviews for some great jobs but I  have bombed 
them all because my Remedy detailed knowledge is way too cloudy (use it or 
lose it),  Post the questions you have compiled from these interviews, may be 
we call all pitch in to help you with answers..


Here is some help .

- if you get no access to current documents, using google search BMC Remedy 
filetype:pdf .. you will probably get prior version docs, (not 8 but may 7.x)
- Doc and know how -- via BMC Communities http://communities.bmc.com
- Youtube of Demo of the products.
- Search list for Interview Questions
- Start reading the problems and solutions of current postings...

http://www.mail-archive.com/arslist@arslist.org/msg61596.html
1) What is the difference between and Active Link and a Filter?
2) What is a .def file used for?
3) What is a .arx file?
4) Who is Doug Mueller?
5) What is a use for an Active Link Guide?
6) What type of field is the Worklog field?
7) Name two DBMSs in which Remedy ARS can run on top of?
8) What does ARS stand for?
9) What are the core fields?
10) What does $MENU$ do?
11) What is the function of DDE-Poke?
12) What are ar.ini and ar.conf files used for?
13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1
and 7.5 majorly?
14) Why ardiff utility is used for?
15) How do you deploy your application on web?
16) When and in what situation you use workflow log, arerror.log,
arfilter.log, aresc.log?
17) Explain the actions available in active link which are not in Filters.
Explain why it is not.
18) Why ardiff utility is used for?
19) What is the primary table in the AR System data dictionary?
20) How does the AR System manage the data you see in Remedy Forms?
21) Without using DSO or EIE, what are your thoughts for providing a
'STANDARDIZED' methodology for interfacing/integrating with Remedy
applications.  This customer was actually looking to use C.I.M. or some
other open standard solution to interface with Remedy what you say?
22) How do you troubleshoot AR System server outages to restore access to
the system?
23) How does mid-tier work and where does it fit in the client server
architecture?
24) Describe how filters work?  They were actually looking how filters work
in different phases... which led to the next question.
25) Can you force a filter to fire all actions in the first phase?
26) List all of the possible uses for guides.  They were looking for walking
tables?
27) What is walking tables?
28) when you use CMDBDriver.exe command line utility?
29) When you use arreload.exe command line utility?
30) how you reset the application administrator / demo password if you
forget it?
31) When you use arsignal command line utility?
32) When you use runmacro command line utility?
33) When you use archgid command line utility?
34) How many table types are available in ARSystem Database and explain
them?


GOOD LUCK

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years


_ARSlist: Where the Answers Are and have been for 20 years_

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years

Re: ARSList Award Voting Time

2013-07-26 Thread Jason Miller
Accidental Friday humor.  Love it!

On Fri, Jul 26, 2013 at 12:40 PM, Tauf Chowdhury taufc...@gmail.com wrote:

 **
 I thought you said Voluptuous for a sec. Definitely a what the 
 moment


 On Fri, Jul 26, 2013 at 3:38 PM, Jason Miller jason.mil...@gmail.comwrote:

 ** So your MVP award last year was for Most Voluminous Poster?


 On Fri, Jul 26, 2013 at 12:16 PM, Longwing, Lj llongw...@usgs.govwrote:

 **
 That is true...it may be back when 1/3 of the users responded...it may
 have been a significantly smaller list...and yes..you didn't come out and
 SAY it...but I'm sure I account for about 80% of the posts on the list :D


 On Fri, Jul 26, 2013 at 1:11 PM, Cecil, Ken kce...@hubbell.com wrote:

 **

 I think the majority of those 740 only pay attention to the list when
 they have an issue they need help with and probably won’t even read this
 thread. How many of those 740 posted more than 10 times since October (more
 than once a month)?  I bet that 80% of the post come from less than 20% of
 the people.

 ** **

 “What is a good turnout” depends on how many people are actual active
 in the list. So I’d say if you get 10% or more (and I hope you do) or more
 than 74 votes per round then you are getting a good turnout.

 ** **

 ** **

 Ken.

 ** **

 *From:* Action Request System discussion list(ARSList) [mailto:
 arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing
 *Sent:* Friday, July 26, 2013 2:51 PM
 *To:* arslist@ARSLIST.ORG

 *Subject:* Re: ARSList Award Voting Time

  ** **

 ** 

 My bad...I used the wrong email address :)it is .com, not .org*
 ***

 ** **

 arslistawa...@wwrug.com

 ** **

 On Fri, Jul 26, 2013 at 12:32 PM, LJ LongWing lj.longw...@gmail.com
 wrote:

 So, Daniel and I have been talking offline regarding 'what is a good
 turnout'.  Daniel says that 740 people have posted to the list since
 roughly 10/1/12...at this moment we are at 51 voters...that is roughly 6.9%
 of the readership that cares enough to look at the list and vote.  Looking
 at the US Presidential election, we average somewhere in the 50% turnout
 range, Daniel says that during its hay day, the voting got roughly 1/3 of
 the population voting...in this case that would be about 250 votes...we
 aren't even at 10% and I'm not sure if we will be able to reach it...so I
 pose this question to the list...and I would like to spark a lively
 discussion and debate on the list regarding this topic.

 ** **

 If you haven't voted yet, why not?

 ** **

 I have heard discussions in the past along the lines of 'I don't pay
 enough attention to be able to make an informed decision'...I counter that
 with 'you don't think that stops the US public when voting for their
 president, do you?'...no...that's not the right message...I'll counter with
 'then pay more attention, do the research in your own mailbox, and help
 promote someone's career'

 ** **

 Honestly, I have never gotten a job offer based on my nomination to
 MVP, nor my win last year, but I will tell you that my participation in
 this list has made me a better developer, and I think I speak for YOU, yes
 you...reading this, that you are a better developer, more aware of what
 trends are happening, and better equipped to do your job because of this
 list.  Subscription to the list is free, but I'm positive that running the
 list isn't free...someone is paying for the servers and bandwidth necessary
 to maintain it (no clue who foots those costs, but my guess would be 
 Daniel)
 

 ** **

 I would say get off your butt and vote...but most of us type while
 sitting...so in this case I want you to stay sitting (if that's how you
 write emails), and send an email to arslistawa...@wwrug.com...vote for
 your top 3, and whomever you feel deserves the BMC Beyond the Call most.
 

 ** **

 So...out of the 740 people that posted in the last 'year' on the
 list...how many can we get to care enough about this award?

 ** **

 On Wed, Jul 24, 2013 at 4:04 PM, LJ LongWing lj.longw...@gmail.com
 wrote:

 Interesting stats for you..42 votes thus far...out of the 11 nominees
 in both categories...only 5 of them have even voted yet, and only one of
 them voted for themselves :)

 ** **

 On Tue, Jul 23, 2013 at 11:07 AM, LJ LongWing lj.longw...@gmail.com
 wrote:

 Wow...that lost steam ALLOT faster than expected...I hope I don't need
 to be like those political ads that you see 5 times in a 1 hour sitcom that
 you are watching.

 ** **

 Ok...we have 4,200 subscribed email addresses (who knows how many of
 those are distribution lists, so no real way of knowing actual subscriber
 base that will read this), we had roughly 7,000 posts since the beginning
 of October last year.

 ** **

 Now, granted, there are those people that only read their ARSList in
 daily digest format, so they may not have noticed the email yesterday...but
 seriously...only 12 people voting in the first day is a bit
 weak...especially 

Re: ARSList Award Voting Time

2013-07-26 Thread arslist
The point being:

There are 4200+ current registrations for the list, far more read it.

 

Those that post are asking or answering questions, they are the active
interested ones.

That is the 740.

 

Since 740 is less than 20% of 4200, 100% of posts come from 20% of the
ARSlisters.

 

Once again, to me if there are 74 votes, that is 1.8% of those on the list,
which says they aren't interested.

 

Voting for MVP is about the only way to say thank you to that small
percentage that provide most of the invaluable content on the list.

 

Daniel

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Cecil, Ken
Sent: July 26, 2013 3:12 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARSList Award Voting Time

 

** 

I think the majority of those 740 only pay attention to the list when they
have an issue they need help with and probably won't even read this thread.
How many of those 740 posted more than 10 times since October (more than
once a month)?  I bet that 80% of the post come from less than 20% of the
people.

 

What is a good turnout depends on how many people are actual active in the
list. So I'd say if you get 10% or more (and I hope you do) or more than 74
votes per round then you are getting a good turnout.

 

 

Ken.

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: Friday, July 26, 2013 2:51 PM
To: arslist@ARSLIST.ORG mailto:arslist@ARSLIST.ORG 
Subject: Re: ARSList Award Voting Time

 

** 

My bad...I used the wrong email address :)it is .com, not .org

 

arslistawa...@wwrug.com mailto:arslistawa...@wwrug.com 

 

On Fri, Jul 26, 2013 at 12:32 PM, LJ LongWing lj.longw...@gmail.com
mailto:lj.longw...@gmail.com  wrote:

So, Daniel and I have been talking offline regarding 'what is a good
turnout'.  Daniel says that 740 people have posted to the list since roughly
10/1/12...at this moment we are at 51 voters...that is roughly 6.9% of the
readership that cares enough to look at the list and vote.  Looking at the
US Presidential election, we average somewhere in the 50% turnout range,
Daniel says that during its hay day, the voting got roughly 1/3 of the
population voting...in this case that would be about 250 votes...we aren't
even at 10% and I'm not sure if we will be able to reach it...so I pose this
question to the list...and I would like to spark a lively discussion and
debate on the list regarding this topic.

 

If you haven't voted yet, why not?

 

I have heard discussions in the past along the lines of 'I don't pay enough
attention to be able to make an informed decision'...I counter that with
'you don't think that stops the US public when voting for their president,
do you?'...no...that's not the right message...I'll counter with 'then pay
more attention, do the research in your own mailbox, and help promote
someone's career'

 

Honestly, I have never gotten a job offer based on my nomination to MVP, nor
my win last year, but I will tell you that my participation in this list has
made me a better developer, and I think I speak for YOU, yes you...reading
this, that you are a better developer, more aware of what trends are
happening, and better equipped to do your job because of this list.
Subscription to the list is free, but I'm positive that running the list
isn't free...someone is paying for the servers and bandwidth necessary to
maintain it (no clue who foots those costs, but my guess would be Daniel)

 

I would say get off your butt and vote...but most of us type while
sitting...so in this case I want you to stay sitting (if that's how you
write emails), and send an email to arslistawa...@wwrug.com...vote
mailto:arslistawa...@wwrug.com...vote  for your top 3, and whomever you
feel deserves the BMC Beyond the Call most.

 

So...out of the 740 people that posted in the last 'year' on the list...how
many can we get to care enough about this award?

 

On Wed, Jul 24, 2013 at 4:04 PM, LJ LongWing lj.longw...@gmail.com
mailto:lj.longw...@gmail.com  wrote:

Interesting stats for you..42 votes thus far...out of the 11 nominees in
both categories...only 5 of them have even voted yet, and only one of them
voted for themselves :)

 

On Tue, Jul 23, 2013 at 11:07 AM, LJ LongWing lj.longw...@gmail.com
mailto:lj.longw...@gmail.com  wrote:

Wow...that lost steam ALLOT faster than expected...I hope I don't need to be
like those political ads that you see 5 times in a 1 hour sitcom that you
are watching.

 

Ok...we have 4,200 subscribed email addresses (who knows how many of those
are distribution lists, so no real way of knowing actual subscriber base
that will read this), we had roughly 7,000 posts since the beginning of
October last year.

 

Now, granted, there are those people that only read their ARSList in daily
digest format, so they may not have noticed the email yesterday...but
seriously...only 12 people voting in the first day is a bit
weak...especially with the outcry 

Re: JOB: Remedy Developer with Custom Application Experience

2013-07-26 Thread Julie Sellers
Just found this in my Spam folder?!?!!!
I would be very interested in talking with you about this position!
I can do some travel now, but won't be long before I cannot so this could be 
the perfect fit.
If you wouldn't mind, please give me a call so we can chat about this.
Thanks!!!...Julie





 From: Starr Perkins sperk...@secureworks.com
To: arslist@ARSLIST.ORG 
Sent: Thursday, July 25, 2013 11:36 AM
Subject: Re: JOB: Remedy Developer with Custom Application Experience
 


**  
Classification: //Dell SecureWorks/Confidential - Limited External Distribution:
As an added bonus this can be a remote position. It would require a trip to 
become familiar with the application and development cycle.
 
Starr
 
From:Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury
Sent: Thursday, July 25, 2013 8:18 AM
To: arslist@ARSLIST.ORG
Subject: OT: JOB: Remedy Developer with Custom Application Experience
 
** 
Alan Truelove,
Before you respond, we know you are currently tied up with a gig :)

Sent from my iPhone

On Jul 25, 2013, at 10:11 AM, Starr Perkins sperk...@secureworks.com wrote:
** 
Classification: //Dell SecureWorks/Confidential - Limited External 
Distribution:
Do you miss working on custom applications? 
 
DellSecureWorks is growing fast and looking for another Remedy Developer to 
our team. Apply online at:
http://jobs.dell.com/providence/engineering/jobid3871799-remedy-developer-dell-secureworks-jobs
 
Feel free to contact me directly if you would like additional details. 
 
Starr Perkins 
 
Starr Perkins
Principal Engineer – Remedy Development
DellSecureWorks
P: 505.306.5918
www.secureworks.com
 
_ARSlist: Where the Answers Are and have been for 20 years_ 
_ARSlist: Where the Answers Are and have been for 20 years_ 
_ARSlist: Where the Answers Are and have been for 20 years_

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years

Re: JOB: Remedy Developer with Custom Application Experience

2013-07-26 Thread Roger Justice
Please do not reply to the ARSlist. Use the email in their signature. If there 
is no email you will need to apply.



-Original Message-
From: Julie Sellers julsell...@yahoo.com
To: arslist arslist@ARSLIST.ORG
Sent: Fri, Jul 26, 2013 4:29 pm
Subject: Re: JOB: Remedy Developer with Custom Application Experience


** 
Just found this in my Spam folder?!?!!!
I would be very interested in talking with you about this position!
I can do some travel now, but won't be long before I cannot so this could be 
the perfect fit.
If you wouldn't mind, please give me a call so we can chat about this.
Thanks!!!...Julie






From: Starr Perkins sperk...@secureworks.com
To: arslist@ARSLIST.ORG 
Sent: Thursday, July 25, 2013 11:36 AM
Subject: Re: JOB: Remedy Developer with Custom Application Experience



** 

Classification: //Dell SecureWorks/Confidential - Limited External Distribution:
As an added bonus this can be a remote position. It would require a trip to 
become familiar with the application and development cycle.
 
Starr
 
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury
Sent: Thursday, July 25, 2013 8:18 AM
To: arslist@ARSLIST.ORG
Subject: OT: JOB: Remedy Developer with Custom Application Experience
 
** 
Alan Truelove,

Before you respond, we know you are currently tied up with a gig :)

Sent from my iPhone


On Jul 25, 2013, at 10:11 AM, Starr Perkins sperk...@secureworks.com wrote:


** 
Classification: //Dell SecureWorks/Confidential - Limited External Distribution:
Do you miss working on custom applications? 
 
DellSecureWorks is growing fast and looking for another Remedy Developer to our 
team. Apply online at:
http://jobs.dell.com/providence/engineering/jobid3871799-remedy-developer-dell-secureworks-jobs
 
Feel free to contact me directly if you would like additional details. 
 
Starr Perkins 
 
Starr Perkins
Principal Engineer – Remedy Development
DellSecureWorks
P: 505.306.5918
www.secureworks.com
 
_ARSlist: Where the Answers Are and have been for 20 years_ 

_ARSlist: Where the Answers Are and have been for 20 years_ 

_ARSlist: Where the Answers Are and have been for 20 years_





_ARSlist: Where the Answers Are and have been for 20 years_ 

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years


Re: JOB: Remedy Developer with Custom Application Experience

2013-07-26 Thread Longwing, Lj
there seems to always be one :)


On Fri, Jul 26, 2013 at 2:35 PM, Roger Justice rjust2...@aol.com wrote:

 ** Please do not reply to the ARSlist. Use the email in their signature.
 If there is no email you will need to apply.


 -Original Message-
 From: Julie Sellers julsell...@yahoo.com
 To: arslist arslist@ARSLIST.ORG
 Sent: Fri, Jul 26, 2013 4:29 pm
 Subject: Re: JOB: Remedy Developer with Custom Application Experience

 **
 Just found this in my Spam folder?!?!!!
 I would be very interested in talking with you about this position!
 I can do some travel now, but won't be long before I cannot so this could
 be the perfect fit.
 If you wouldn't mind, please give me a call so we can chat about this.
 Thanks!!!...Julie


   --
 *From:* Starr Perkins sperk...@secureworks.com
 *To:* arslist@ARSLIST.ORG
 *Sent:* Thursday, July 25, 2013 11:36 AM
 *Subject:* Re: JOB: Remedy Developer with Custom Application Experience

 **
  Classification: //Dell SecureWorks/Confidential - Limited External
 Distribution:
 As an added bonus this can be a remote position. It would require a trip
 to become familiar with the application and development cycle.

 Starr

 *From:* Action Request System discussion list(ARSList) [
 mailto:arslist@ARSLIST.ORG arslist@ARSLIST.ORG?] *On Behalf Of *Tauf
 Chowdhury
 *Sent:* Thursday, July 25, 2013 8:18 AM
 *To:* arslist@ARSLIST.ORG
 *Subject:* OT: JOB: Remedy Developer with Custom Application Experience

 **
 Alan Truelove,
  Before you respond, we know you are currently tied up with a gig :)

 Sent from my iPhone

 On Jul 25, 2013, at 10:11 AM, Starr Perkins sperk...@secureworks.com
 wrote:

  **
 Classification: //Dell SecureWorks/Confidential - Limited External
 Distribution:
 Do you miss working on custom applications?

 DellSecureWorks is growing fast and looking for another Remedy Developer
 to our team. Apply online at:

 http://jobs.dell.com/providence/engineering/jobid3871799-remedy-developer-dell-secureworks-jobs

 Feel free to contact me directly if you would like additional details.

 Starr Perkins

 Starr Perkins
 Principal Engineer – Remedy Development
 *DellSecure**Works*
 P: 505.306.5918 #1401cb139f8e1cd9_
 www.secureworks.com

 _ARSlist: Where the Answers Are and have been for 20 years_

 _ARSlist: Where the Answers Are and have been for 20 years_
  _ARSlist: Where the Answers Are and have been for 20 years_


_ARSlist: Where the Answers Are and have been for 20 years_
  _ARSlist: Where the Answers Are and have been for 20 years_


___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years


Re: JOB: Remedy Developer with Custom Application Experience

2013-07-26 Thread Abdullah Baytops
Is it me or when jobs are posted and they ask for responses offline people 
forget that its a group in think they are special and this email was solely for 
them.. lol



V/R
Abdul

From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] on 
behalf of Longwing, Lj [llongw...@usgs.gov]
Sent: Friday, July 26, 2013 4:51 PM
To: arslist@ARSLIST.ORG
Subject: Re: JOB: Remedy Developer with Custom Application Experience

**
there seems to always be one :)


On Fri, Jul 26, 2013 at 2:35 PM, Roger Justice 
rjust2...@aol.commailto:rjust2...@aol.com wrote:
** Please do not reply to the ARSlist. Use the email in their signature. If 
there is no email you will need to apply.


-Original Message-
From: Julie Sellers julsell...@yahoo.commailto:julsell...@yahoo.com
To: arslist arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG
Sent: Fri, Jul 26, 2013 4:29 pm
Subject: Re: JOB: Remedy Developer with Custom Application Experience

**
Just found this in my Spam folder?!?!!!
I would be very interested in talking with you about this position!
I can do some travel now, but won't be long before I cannot so this could be 
the perfect fit.
If you wouldn't mind, please give me a call so we can chat about this.
Thanks!!!...Julie



From: Starr Perkins sperk...@secureworks.commailto:sperk...@secureworks.com
To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG
Sent: Thursday, July 25, 2013 11:36 AM
Subject: Re: JOB: Remedy Developer with Custom Application Experience

**
Classification: //Dell SecureWorks/Confidential - Limited External Distribution:
As an added bonus this can be a remote position. It would require a trip to 
become familiar with the application and development cycle.

Starr

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG?] On Behalf Of Tauf 
Chowdhury
Sent: Thursday, July 25, 2013 8:18 AM
To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG
Subject: OT: JOB: Remedy Developer with Custom Application Experience

**
Alan Truelove,
Before you respond, we know you are currently tied up with a gig :)

Sent from my iPhone

On Jul 25, 2013, at 10:11 AM, Starr Perkins 
sperk...@secureworks.commailto:sperk...@secureworks.com wrote:
**
Classification: //Dell SecureWorks/Confidential - Limited External Distribution:
Do you miss working on custom applications?

DellSecureWorks is growing fast and looking for another Remedy Developer to our 
team. Apply online at:
http://jobs.dell.com/providence/engineering/jobid3871799-remedy-developer-dell-secureworks-jobs

Feel free to contact me directly if you would like additional details.

Starr Perkins

Starr Perkins
Principal Engineer – Remedy Development
DellSecureWorks
P: 505.306.5918[X]
www.secureworks.comhttp://www.secureworks.com/

_ARSlist: Where the Answers Are and have been for 20 years_
_ARSlist: Where the Answers Are and have been for 20 years_
_ARSlist: Where the Answers Are and have been for 20 years_


_ARSlist: Where the Answers Are and have been for 20 years_
_ARSlist: Where the Answers Are and have been for 20 years_

_ARSlist: Where the Answers Are and have been for 20 years_

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years


Re: ARSList Award Voting Time

2013-07-26 Thread Joe D'Souza
To make things easier, I wonder if we can spoon feed our readers a little -
Make this voting thing electronic..

 

Hint to John Sunderberg about leveraging Kinetic Survey for a quick and easy
poll and use that data for this voting process in addition to the data
already collected after all the necessary reconciliations..

 

That would be a really good ad for Kinetic Survey too :-)

 

Joe

 

  _  

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: Friday, July 26, 2013 2:32 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARSList Award Voting Time

 

** 

So, Daniel and I have been talking offline regarding 'what is a good
turnout'.  Daniel says that 740 people have posted to the list since roughly
10/1/12...at this moment we are at 51 voters...that is roughly 6.9% of the
readership that cares enough to look at the list and vote.  Looking at the
US Presidential election, we average somewhere in the 50% turnout range,
Daniel says that during its hay day, the voting got roughly 1/3 of the
population voting...in this case that would be about 250 votes...we aren't
even at 10% and I'm not sure if we will be able to reach it...so I pose this
question to the list...and I would like to spark a lively discussion and
debate on the list regarding this topic.

 

If you haven't voted yet, why not?

 

I have heard discussions in the past along the lines of 'I don't pay enough
attention to be able to make an informed decision'...I counter that with
'you don't think that stops the US public when voting for their president,
do you?'...no...that's not the right message...I'll counter with 'then pay
more attention, do the research in your own mailbox, and help promote
someone's career'

 

Honestly, I have never gotten a job offer based on my nomination to MVP, nor
my win last year, but I will tell you that my participation in this list has
made me a better developer, and I think I speak for YOU, yes you...reading
this, that you are a better developer, more aware of what trends are
happening, and better equipped to do your job because of this list.
Subscription to the list is free, but I'm positive that running the list
isn't free...someone is paying for the servers and bandwidth necessary to
maintain it (no clue who foots those costs, but my guess would be Daniel)

 

I would say get off your butt and vote...but most of us type while
sitting...so in this case I want you to stay sitting (if that's how you
write emails), and send an email to arslistawa...@wwrug.org...vote for your
top 3, and whomever you feel deserves the BMC Beyond the Call most.

 

So...out of the 740 people that posted in the last 'year' on the list...how
many can we get to care enough about this award?

 

On Wed, Jul 24, 2013 at 4:04 PM, LJ LongWing lj.longw...@gmail.com wrote:

Interesting stats for you..42 votes thus far...out of the 11 nominees in
both categories...only 5 of them have even voted yet, and only one of them
voted for themselves :)

 

On Tue, Jul 23, 2013 at 11:07 AM, LJ LongWing lj.longw...@gmail.com wrote:

Wow...that lost steam ALLOT faster than expected...I hope I don't need to be
like those political ads that you see 5 times in a 1 hour sitcom that you
are watching.

 

Ok...we have 4,200 subscribed email addresses (who knows how many of those
are distribution lists, so no real way of knowing actual subscriber base
that will read this), we had roughly 7,000 posts since the beginning of
October last year.

 

Now, granted, there are those people that only read their ARSList in daily
digest format, so they may not have noticed the email yesterday...but
seriously...only 12 people voting in the first day is a bit
weak...especially with the outcry that we had last year about people caring
about this.

 

So...lets get some votes in to arslistawa...@wwrug.com

 

Remember, give me your 1st, 2nd, and 3rd choice for MVP, and your BMC Beyond
the Call vote as well

 

we want to make sure the most deserving people are on that final 3 list for
MVP, and the only way we can get that is if you tell us who deserves it.

 

On Mon, Jul 22, 2013 at 2:45 PM, LJ LongWing lj.longw...@gmail.com wrote:

Claire,

Please accept my sincerest apologies in the misspelling of your name.

 

It is now time to VOTE for this years ARSList MVP and BMC Beyond the Call.
The rules changed a bit this year regarding the nomination process, which
allows us to have a larger pool of nominees than would normally be
available, which brings its own challenges.  The voting will run 4 weeks
this year.  I'm going to run it as several voting rounds with people being
eliminated, and by the final round have finalists.  This year we have a
record number of nominees.  Here are the rules.

 

* Voting starts now and ends Sunday August 18th at 5PM EST

* Voting is by the Individual REAL person, so redistribution lists don't
vote, your identity must be known, and those that have multiple
subscriptions still get only one 

Re: JOB: Remedy Developer with Custom Application Experience

2013-07-26 Thread Ken Pritchard
That's because we get so many of those type emails both through the list and
privately.  It's a matter of seeing where they came from.

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Abdullah Baytops
Sent: Friday, July 26, 2013 5:12 PM
To: arslist@ARSLIST.ORG
Subject: Re: JOB: Remedy Developer with Custom Application Experience

 

** 

Is it me or when jobs are posted and they ask for responses offline people
forget that its a group in think they are special and this email was solely
for them.. lol

 

V/R
Abdul 

  _  

From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG]
on behalf of Longwing, Lj [llongw...@usgs.gov]
Sent: Friday, July 26, 2013 4:51 PM
To: arslist@ARSLIST.ORG mailto:arslist@ARSLIST.ORG 
Subject: Re: JOB: Remedy Developer with Custom Application Experience

** 

there seems to always be one :)

 

On Fri, Jul 26, 2013 at 2:35 PM, Roger Justice rjust2...@aol.com
mailto:rjust2...@aol.com  wrote:

** Please do not reply to the ARSlist. Use the email in their signature. If
there is no email you will need to apply.



-Original Message-
From: Julie Sellers julsell...@yahoo.com mailto:julsell...@yahoo.com 
To: arslist arslist@ARSLIST.ORG mailto:arslist@ARSLIST.ORG 
Sent: Fri, Jul 26, 2013 4:29 pm
Subject: Re: JOB: Remedy Developer with Custom Application Experience

** 

Just found this in my Spam folder?!?!!!
I would be very interested in talking with you about this position!
I can do some travel now, but won't be long before I cannot so this could be
the perfect fit.
If you wouldn't mind, please give me a call so we can chat about this.
Thanks!!!...Julie

 

 


  _  


From: Starr Perkins sperk...@secureworks.com
mailto:sperk...@secureworks.com 
To: arslist@ARSLIST.ORG mailto:arslist@ARSLIST.ORG  
Sent: Thursday, July 25, 2013 11:36 AM
Subject: Re: JOB: Remedy Developer with Custom Application Experience

 

** 

Classification: //Dell SecureWorks/Confidential - Limited External
Distribution:

As an added bonus this can be a remote position. It would require a trip to
become familiar with the application and development cycle.

 

Starr

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG mailto:arslist@ARSLIST.ORG? ] On Behalf Of
Tauf Chowdhury
Sent: Thursday, July 25, 2013 8:18 AM
To: arslist@ARSLIST.ORG mailto:arslist@ARSLIST.ORG 
Subject: OT: JOB: Remedy Developer with Custom Application Experience

 

** 

Alan Truelove,

Before you respond, we know you are currently tied up with a gig :)

Sent from my iPhone


On Jul 25, 2013, at 10:11 AM, Starr Perkins sperk...@secureworks.com
mailto:sperk...@secureworks.com  wrote:

** 

Classification: //Dell SecureWorks/Confidential - Limited External
Distribution:

Do you miss working on custom applications? 

 

DellSecureWorks is growing fast and looking for another Remedy Developer to
our team. Apply online at:

http://jobs.dell.com/providence/engineering/jobid3871799-remedy-developer-de
ll-secureworks-jobs

 

Feel free to contact me directly if you would like additional details. 

 

Starr Perkins 

 

Starr Perkins

Principal Engineer - Remedy Development

DellSecureWorks

P: 505.306.5918

www.secureworks.com

 

_ARSlist: Where the Answers Are and have been for 20 years_ 

_ARSlist: Where the Answers Are and have been for 20 years_ 

_ARSlist: Where the Answers Are and have been for 20 years_

 

_ARSlist: Where the Answers Are and have been for 20 years_ 

_ARSlist: Where the Answers Are and have been for 20 years_

 

_ARSlist: Where the Answers Are and have been for 20 years_ 

_ARSlist: Where the Answers Are and have been for 20 years_ 


___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years


Re: JOB: Remedy Developer with Custom Application Experience

2013-07-26 Thread Rick Westbrock
I hope this doesn't sound too bad but sometimes I just get a smile when I see 
someone post back to the list when they think they are sending a reply to the 
recruiter (especially when they provide lots of detail). Call me evil but I 
figure it's easy enough to just look at the TO field before you click that Send 
button to make sure it isn't the list address.





-Rick





Rick Westbrock

QMX Support Services


From: Action Request System discussion list(ARSList) on behalf of Ken Pritchard
Sent: Friday, July 26, 2013 3:47 PM
To: arslist@ARSLIST.ORG
Subject: Re: JOB: Remedy Developer with Custom Application Experience

**
That’s because we get so many of those type emails both through the list and 
privately.  It’s a matter of seeing where they came from.

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Abdullah Baytops
Sent: Friday, July 26, 2013 5:12 PM
To: arslist@ARSLIST.ORG
Subject: Re: JOB: Remedy Developer with Custom Application Experience

**
Is it me or when jobs are posted and they ask for responses offline people 
forget that its a group in think they are special and this email was solely for 
them.. lol

V/R
Abdul

From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] on 
behalf of Longwing, Lj [llongw...@usgs.gov]
Sent: Friday, July 26, 2013 4:51 PM
To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG
Subject: Re: JOB: Remedy Developer with Custom Application Experience
**
there seems to always be one :)

On Fri, Jul 26, 2013 at 2:35 PM, Roger Justice 
rjust2...@aol.commailto:rjust2...@aol.com wrote:
** Please do not reply to the ARSlist. Use the email in their signature. If 
there is no email you will need to apply.

-Original Message-
From: Julie Sellers julsell...@yahoo.commailto:julsell...@yahoo.com
To: arslist arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG
Sent: Fri, Jul 26, 2013 4:29 pm
Subject: Re: JOB: Remedy Developer with Custom Application Experience
**
Just found this in my Spam folder?!?!!!
I would be very interested in talking with you about this position!
I can do some travel now, but won't be long before I cannot so this could be 
the perfect fit.
If you wouldn't mind, please give me a call so we can chat about this.
Thanks!!!...Julie



From: Starr Perkins sperk...@secureworks.commailto:sperk...@secureworks.com
To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG
Sent: Thursday, July 25, 2013 11:36 AM
Subject: Re: JOB: Remedy Developer with Custom Application Experience

**
Classification: //Dell SecureWorks/Confidential - Limited External Distribution:
As an added bonus this can be a remote position. It would require a trip to 
become familiar with the application and development cycle.

Starr

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG?] On Behalf Of Tauf 
Chowdhury
Sent: Thursday, July 25, 2013 8:18 AM
To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG
Subject: OT: JOB: Remedy Developer with Custom Application Experience

**
Alan Truelove,
Before you respond, we know you are currently tied up with a gig :)

Sent from my iPhone

On Jul 25, 2013, at 10:11 AM, Starr Perkins 
sperk...@secureworks.commailto:sperk...@secureworks.com wrote:
**
Classification: //Dell SecureWorks/Confidential - Limited External Distribution:
Do you miss working on custom applications?

DellSecureWorks is growing fast and looking for another Remedy Developer to our 
team. Apply online at:
http://jobs.dell.com/providence/engineering/jobid3871799-remedy-developer-dell-secureworks-jobs

Feel free to contact me directly if you would like additional details.

Starr Perkins

Starr Perkins
Principal Engineer – Remedy Development
DellSecureWorks
P: 505.306.5918
www.secureworks.com

_ARSlist: Where the Answers Are and have been for 20 years_
_ARSlist: Where the Answers Are and have been for 20 years_
_ARSlist: Where the Answers Are and have been for 20 years_

_ARSlist: Where the Answers Are and have been for 20 years_
_ARSlist: Where the Answers Are and have been for 20 years_

_ARSlist: Where the Answers Are and have been for 20 years_
_ARSlist: Where the Answers Are and have been for 20 years_
_ARSlist: Where the Answers Are and have been for 20 years_

Important: This email is intended for the above named only and may be 
confidential, proprietary, and/or legally privileged. If this email has come to 
you in error, you must take no action on it, nor may you copy or show it to 
anyone. Please contact the sender and delete the material from any computer.

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years


Re: JOB: Remedy Developer with Custom Application Experience

2013-07-26 Thread Julie Sellers
Excuse me. I made a mistake. Use your delete key.





 From: Longwing, Lj llongw...@usgs.gov
To: arslist@ARSLIST.ORG 
Sent: Friday, July 26, 2013 4:51 PM
Subject: Re: JOB: Remedy Developer with Custom Application Experience
 


** 
there seems to always be one :)



On Fri, Jul 26, 2013 at 2:35 PM, Roger Justice rjust2...@aol.com wrote:

** Please do not reply to the ARSlist. Use the email in their signature. If 
there is no email you will need to apply.



-Original Message-
From: Julie Sellers julsell...@yahoo.com
To: arslist arslist@ARSLIST.ORG
Sent: Fri, Jul 26, 2013 4:29 pm
Subject: Re: JOB: Remedy Developer with Custom Application Experience


** 
Just found this in my Spam folder?!?!!!
I would be very interested in talking with you about this position!
I can do some travel now, but won't be long before I cannot so this could be 
the perfect fit.
If you wouldn't mind, please give me a call so we can chat about this.
Thanks!!!...Julie







 From: Starr Perkins sperk...@secureworks.com
To: arslist@ARSLIST.ORG 
Sent: Thursday, July 25, 2013 11:36 AM
Subject: Re: JOB: Remedy Developer with Custom Application Experience



** 
Classification: //Dell SecureWorks/Confidential - Limited External 
Distribution:
As an added bonus this can be a remote position. It would require a trip to 
become familiar with the application and development cycle.
 
Starr
 
From:Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury
Sent: Thursday, July 25, 2013 8:18 AM
To: arslist@ARSLIST.ORG
Subject: OT: JOB: Remedy Developer with Custom Application Experience
 
** 
Alan Truelove,
Before you respond, we know you are currently tied up with a gig :)

Sent from my iPhone

On Jul 25, 2013, at 10:11 AM, Starr Perkins sperk...@secureworks.com wrote:
** 
Classification: //Dell SecureWorks/Confidential - Limited External 
Distribution:
Do you miss working on custom applications? 
 
DellSecureWorks is growing fast and looking for another Remedy Developer to 
our team. Apply online at:
http://jobs.dell.com/providence/engineering/jobid3871799-remedy-developer-dell-secureworks-jobs
 
Feel free to contact me directly if you would like additional details. 
 
Starr Perkins 
 
Starr Perkins
Principal Engineer – Remedy Development
DellSecureWorks
P: 505.306.5918
www.secureworks.com
 
_ARSlist: Where the Answers Are and have been for 20 years_ 
_ARSlist: Where the Answers Are and have been for 20 years_ 
_ARSlist: Where the Answers Are and have been for 20 years_


_ARSlist: Where the Answers Are and have been for 20 years_ 
_ARSlist: Where the Answers Are and have been for 20 years_

_ARSlist: Where the Answers Are and have been for 20 years_

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years

Re: JOB: Remedy Developer with Custom Application Experience

2013-07-26 Thread Julie Sellers
At least I voted.





 From: Julie Sellers julsell...@yahoo.com
To: arslist@ARSLIST.ORG arslist@ARSLIST.ORG 
Sent: Friday, July 26, 2013 7:26 PM
Subject: Re: JOB: Remedy Developer with Custom Application Experience
 


Excuse me. I made a mistake. Use your delete key.





 From: Longwing, Lj llongw...@usgs.gov
To: arslist@ARSLIST.ORG 
Sent: Friday, July 26, 2013 4:51 PM
Subject: Re: JOB: Remedy Developer with Custom Application Experience
 


** 
there seems to always be one :)



On Fri, Jul 26, 2013 at 2:35 PM, Roger Justice rjust2...@aol.com wrote:

** Please do not reply to the ARSlist. Use the email in their signature. If 
there is no email you will need to apply.



-Original Message-
From: Julie Sellers julsell...@yahoo.com
To: arslist arslist@ARSLIST.ORG
Sent: Fri, Jul 26, 2013 4:29 pm
Subject: Re: JOB: Remedy Developer with Custom Application Experience


** 
Just found this in my Spam folder?!?!!!
I would be very interested in talking with you about this position!
I can do some travel now, but won't be long before I cannot so this could be 
the perfect fit.
If you wouldn't mind, please give me a call so we can chat about this.
Thanks!!!...Julie







 From: Starr Perkins sperk...@secureworks.com
To: arslist@ARSLIST.ORG 
Sent: Thursday, July 25, 2013 11:36 AM
Subject: Re: JOB: Remedy Developer with Custom Application Experience



** 
Classification: //Dell SecureWorks/Confidential - Limited External 
Distribution:
As an added bonus this can be a remote position. It would require a trip to 
become familiar with the application and development cycle.
 
Starr
 
From:Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury
Sent: Thursday, July 25, 2013 8:18 AM
To: arslist@ARSLIST.ORG
Subject: OT: JOB: Remedy Developer with Custom Application Experience
 
** 
Alan Truelove,
Before you respond, we know you are currently tied up with a gig :)

Sent from my iPhone

On Jul 25, 2013, at 10:11 AM, Starr Perkins sperk...@secureworks.com wrote:
** 
Classification: //Dell SecureWorks/Confidential - Limited External 
Distribution:
Do you miss working on custom applications? 
 
DellSecureWorks is growing fast and looking for another Remedy Developer to 
our team. Apply online at:
http://jobs.dell.com/providence/engineering/jobid3871799-remedy-developer-dell-secureworks-jobs
 
Feel free to contact me directly if you would like additional details. 
 
Starr Perkins 
 
Starr Perkins
Principal Engineer – Remedy Development
DellSecureWorks
P: 505.306.5918
www.secureworks.com
 
_ARSlist: Where the Answers Are and have been for 20 years_ 
_ARSlist: Where the Answers Are and have been for 20 years_ 
_ARSlist: Where the Answers Are and have been for 20 years_


_ARSlist: Where the Answers Are and have been for 20 years_ 
_ARSlist: Where the Answers Are and have been for 20 years_

_ARSlist: Where the Answers Are and have been for 20 years_

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years