re: [LegacyUG] starting a new group!

[Jim Terry/Support]

Nancy,

There is a Legacy User Grouop list at
http://www.legacyfamilytree.com/UsersGroups.asp . There are also some basic
instructions for start a grouop at the bottom of this webpage.

Jim
Legacy Family Tree
Technical SUpport


 Original Message 
> From: "N. G. Craig" 
> Sent: Wednesday, December 30, 2015 1:40 PM
> To: legacyusergroup@LegacyUsers.com
> Subject: [LegacyUG] starting a new group!
>
> Hello. Do you have a distribution list (matrix) of the names and email
addresses for the "coordinators" for the many state
>  Groups?  Has anyone (at Millenia or elsewhere) created a document about
HOW to begin a new Legacy Users Group,
>
> or does each state/city have to figure it out on their own and start from
scratch?!
>
>  We are trying to gather Legacy users in southern Colorado together for a
Group to meet in Colorado Springs in early
>
> 2016.  Thus, we would appreciate ideas and "Best Practices" advice from
existing USA Groups.
>
> We appreciate any guidance you may provide.  Thank you, and Happy New
Year.
> Nancy Craig, MLS  719-598-4447   minngir...@yahoo.com
>
>
>
>
>
> Legacy User Group guidelines:
>
> http://www.LegacyFamilyTree.com/Etiquette.asp
>
> Archived messages after Nov. 21 2009:
>
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
> Archived messages from old mail server - before Nov. 21 2009:
>
> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
>
> Online technical support: http://support.legacyfamilytree.com
>
> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and
on our blog (http://news.LegacyFamilyTree.com).
>
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp





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re: [LegacyUG] File ID field

[Jim Terry/Support]

Marie,

Click on Reports > Other Reports > File ID.  The File ID Report has three
options for sorting.

Jim
Technical Support
Legacy Family Tree


 Original Message 
> From: mvmc...@aol.com
> Sent: Friday, December 04, 2015 1:39 PM
> To: legacyusergroup@LegacyUsers.com
> Subject: [LegacyUG] File ID field
>
> In the  "Edit  Detail" Screen is a field called Field ID.  In this field
I
> put  a CLOOZ number, ie Birth 136.  Is there any way to sort on this file

> and find all persons that are connected to Birth 136?
>
> Marie




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re: [LegacyUG] Living list

[Jim Terry/Support]

You can create a Search List (a subset of the Name List) for people whose
Living status is Yes:

1. Click Search on the menu bar and select Find to open the Search window.
2. Click on the Detail Search tab and then set the following 'Primary
Conditions':
Look for whom? = Individual
Where to look = Living
How to look =  Equal To
What to look for = YES

You are now ready to create your Search List.

1. Select 'Clear List before this search' and then click Create List. The
Search List (a subset of the Name List) will then open.

Jim
Technical Support
Legacy Family Tree


 Original Message 
> From: "Warn Bushman" 
> Sent: Wednesday, November 25, 2015 3:27 PM
> To: legacyusergroup@LegacyUsers.com
> Subject: [LegacyUG] Living list
>
> Hi all, How do I view the "Living" list for individuals? I looked in
View, Charts, Reports, etc.  Warren




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re: [LegacyUG] Legacy on a Mac

[Jim Terry/Support]

Ila,

Please see the article "Installing Legacy on a Mac or Linux computer" at
http://support.legacyfamilytree.com/article/AA-00417.

Jim
Technical Support
Legacy Family Tree


 Original Message 
> From: "Ila East" 
> Sent: Tuesday, November 24, 2015 6:53 AM
> To: legacyusergroup@LegacyUsers.com
> Subject: [LegacyUG] Legacy on a Mac
>
> I bought a Windows laptop just to run Legacy on not knowing that there
are ways to run it on a Mac. I hate that laptop and want to try running it
on the Mac. What is the best app to use?
>
> Ila East




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re: [LegacyUG] Why don't I receive emails?

[Jim Terry/Support]

Ed,

I have manually reset your LUG subscription, which should fix the problem. 
I do not know why email suddenly stop going to some people, like you.
Typically when I check their subscriptions, they appear to be subscribed
and I just click Save to reset and close their screen and all is well.
Emails might stop being send to people when their number of bounces reaches
200 or it may be due to the number of subscribers some how (11,669) as of
now or ???

Jim
Technical Support
Legacy Family Tree




 Original Message 
> From: "Ed Ladendorf" 
> Sent: Tuesday, November 17, 2015 4:56 PM
> To: legacyusergroup@LegacyUsers.com
> Subject: [LegacyUG] Why don't I receive emails?
>
> I belonged to this list a while ago, but somehow got taken off. After
trying several times to re-subscribe with no success, I finally gave up.
Trying to subscribe again, gets me the notice that it was successful. But
still no emails. Not even in my Spam box. Any suggestions? I'm using the
archives now.
> Ed




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re: [LegacyUG] Converting FamilySearch copied sources

[Jim Terry/Support]

Kyle,

It's just a very general citation to let people known the information was
downloaded from FamilySearch.org. To get more specific source citations,
please go to the Sources tab in Legacy FamilySearch. You can upload and
download specific sources (if there are any).

Jim,
Technical Support
Legacy Family Tree


 Original Message 
> From: "Kyle L" 
> Sent: Sunday, November 15, 2015 9:16 PM
> To: legacyusergroup@LegacyUsers.com
> Subject: [LegacyUG] Converting FamilySearch copied sources
>
> What is the logic behind adding The Church of Jesus Christ of Latter-day
> Saints, "FamilySearch Family Tree," database, FamilySearch (
> http://www.familysearch.org), entry for Hugh Toner Law; to FamilySearch
> Imported Sources from FamilySearch Family Tree.




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re: [LegacyUG] Allowing family members to update tree

[Jim Terry/Support]

David,

What tree are you referring to?

Jim
Technical Support
Legacy Family Tree


 Original Message 
> From: "David Davis" 
> Sent: Wednesday, October 07, 2015 6:45 AM
> To: legacyusergroup@LegacyUsers.com
> Subject: [LegacyUG] Allowing family members to update tree
>
> I heard that you can allow family members access to update the tree, how
do you do this
>
> Thanks
>
> David Davis




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re: [LegacyUG] Re my earlier query regarding travel authority

[Jim Terry/Support]

Helen,

In 1899, my great-grandfather obtained a passport issued from Vienna that
covered the whole family, each person by name. I created a Passport Event
for my great- grandfather, and attached the source and then shared his
Event with everyone named in the document.

Jim
Legacy Family Tree
Technical Support


 Original Message 
> From: "Helen McCall" 
> Sent: Friday, September 25, 2015 4:29 AM
> To: legacyusergroup@LegacyUsers.com
> Subject: [LegacyUG] Re my earlier query regarding travel authority
>
> I've just read some recent posting and have to conclude it might now be
> called a passport - it was issued in 1868.  But it covered a man and his

> sister.  Do I just call it a joint passport?
> Helen




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re: [LegacyUG] Travel authority

[Jim Terry/Support]

Helen,

I suggest using the Generic source template. It's laudable that want
something that's not out of symc with other people, but on the other hand
there will always be an odd source now and then that doesn't quite fit any
of the standard templates.

Jim
Legacy Family Tree
Technical Support


 Original Message 
> From: "Helen McCall" 
> Sent: Friday, September 25, 2015 3:25 AM
> To: legacyusergroup@LegacyUsers.com
> Subject: [LegacyUG] Travel authority
>
> Can anyone give me any idea how they would categorise a source that
> doesn't have a title but that I would characterise as a warrant for
> travel - issued by Lord Stanley, Privy Council member, etc, on Queen's
> authority, requiring "all those whom it may concern" to allow the named
> persons to pass freely and to supply assistance and protection, etc?   I

> can't find any standard definition and I try not to create new ones that

> make my system out of sync with others.
> Thanks
> Helen




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RE: [LegacyUG] Bug items List (used to be Same sex Marriages)

[Jim Terry/Support]

Brian, thank you for your most thorough feed back. You found a lot of
things, including our competitor's knowledge base (we have one too). But
what you did not find is their internal system used to track, categorize
and prioritize issues as well as manage programming projects. This may be
what some of our users want access to. However, these kinds of systems are
available only to employees plus approved beta testers who have signed
non-disclosure agreements. To access this kind of system you must have a
username and password -- or commit the criminal act of hacking the server.
And by the way, these kinds of systems are secret for good reason. Amen!

Jim
Technical Support
Legacy Family Tree


 Original Message 
 From: CE WOOD wood...@msn.com
 Sent: Thursday, August 27, 2015 6:16 PM
 To: legacyusergroup@LegacyUsers.com
 Subject: RE: [LegacyUG] Bug items List (used to be Same sex Marriages)

 AMEN!

 CE

  From: br...@the-lightfoots.com
  To: legacyusergroup@LegacyUsers.com
  Subject: RE: [LegacyUG] Bug items List (used to be Same sex Marriages)
  Date: Thu, 27 Aug 2015 16:31:36 -0700
 
  Google known bugs in RootsMagic. Over 5,000 results in less than 1
second...of course, many of these are from 3rd party forums and discussion
boards but look for the any of the ones from the RootsMagic URL.
 
  On the RM home page, click on Support. Towards the bottom is their
Knowledge Base. Click on that. Clicking on the very first item listed and
it will get you a window that starts out with This is a known issue...
 
  But wait...there's more. Type in known bugs in the search box on the
Knowledge Base and you'll see a list of known bugs. Apparently RM likes to
call their problems issues and not bugs so type in known issues.
Another much large list. BINGO!
 
  Another nice feature is on the right side of the Knowledge Base page
where you can click on Check Your Existing Requests.
 
  We could bring up the Knowledge Base at Microsoft and the list of known
bugs there but its Microsoft. What else can I say?
 
  So much for the theory of people saying they've never heard of a
software company having a list of known bugs. There are none so blind as
those that will not see.
 
 
  Brian in CA
 
 
  -Original Message-
  From: Jim Terry/Support [mailto:jimte...@legacyusers.com]
  Sent: Thursday, August 27, 2015 8:31 AM
  To: legacyusergroup@LegacyUsers.com
  Subject: RE: [LegacyUG] Bug items List (used to be Same sex Marriages)
 
  I have spent some time searching the support pages for RootsMagic and
Family Tree Maker looking for their bug lists, but haven't found them yet,
If anyone knows where I can find them, I honestly would like to see them. I
probably missed something. Thanks in advance.
 
  Jim
  Technical Support
  Legacy Family Tree
 
 
   Original Message 
   From: Brian L. Lightfoot br...@the-lightfoots.com
   Sent: Thursday, August 27, 2015 8:00 AM
   To: legacyusergroup@LegacyUsers.com
   Subject: RE: [LegacyUG] Bug items List (used to be Same sex
Marriages)
  
   A few months back I asked on this forum if Legacy has available a
list
   of
  outstanding bugs. The reply was to the effect that they would never
consider making public such a list because it was considered proprietary
information and might give competitors an edge. I wanted to reply that it
was a common task among many software products but I felt like I was being
browbeaten and the discussion ended there.
  
  
  
   Brian in CA



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Re: [LegacyUG] Bug items List (used to be Same sex Marriages)

[Jim Terry/Support]

I can't find any of our competitors that publish a list of bug and issues.
Nor has anyone been able to point me to any, despite assertion from some
users that this is common practice and that we are the exception.

Jim
Technical Support
Legacy Family Tree



 Original Message 
 From: Sherry/Support she...@legacyfamilytree.com
 Sent: Thursday, August 27, 2015 10:51 AM
 To: legacyusergroup@LegacyUsers.com
 Subject: Re: [LegacyUG] Bug items List (used to be Same sex Marriages)

 I've been using computers since the early 1990's and have never seen
 list of bugs in a program.

 Just bug fixes and added enhancements



 Sincerely,
 Sherry
 Technical Support
 Legacy Family Tree

 On Thu, Aug 27, 2015 at 7:27 AM, Brian L. Lightfoot
 br...@the-lightfoots.com wrote:
 
  A few months back I asked on this forum if Legacy has available a list
of outstanding bugs. The reply was to the effect that they would never
consider making public such a list because it was considered proprietary
information and might give competitors an edge. I wanted to reply that it
was a common task among many software products but I felt like I was being 
browbeaten and the discussion ended there.
 
 
 
  Brian in CA




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RE: [LegacyUG] Bug items List (used to be Same sex Marriages)

[Jim Terry/Support]

I have spent some time searching the support pages for RootsMagic and
Family Tree Maker looking for their bug lists, but haven't found them yet,
If anyone knows where I can find them, I honestly would like to see them. I
probably missed something. Thanks in advance.

Jim
Technical Support
Legacy Family Tree


 Original Message 
 From: Brian L. Lightfoot br...@the-lightfoots.com
 Sent: Thursday, August 27, 2015 8:00 AM
 To: legacyusergroup@LegacyUsers.com
 Subject: RE: [LegacyUG] Bug items List (used to be Same sex Marriages)

 A few months back I asked on this forum if Legacy has available a list of
outstanding bugs. The reply was to the effect that they would never
consider making public such a list because it was considered proprietary
information and might give competitors an edge. I wanted to reply that it
was a common task among many software products but I felt like I was being 
browbeaten and the discussion ended there.



 Brian in CA




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attachment: ~WRD000.jpg

Re: [LegacyUG] Bug items List (used to be Same sex Marriages)

[Jim Terry/Support]

Dave,

That I understand and sympathize with. Just send a message to support and
ask what going on. We also try our best to notify people who have reported
bugs and keep their email addresses in the bug reports for that purpose.

Jim
Technical Support
Legacy Family Tree


 Original Message 
 From: Dave Keeney dave.kee...@gmail.com
 Sent: Thursday, August 27, 2015 12:57 PM
 To: legacyusergroup@LegacyUsers.com
 Subject: Re: [LegacyUG] Bug items List (used to be Same sex Marriages)

 Well put Jim, I probably gave the wrong impression of what I would like
to
 see.

 I really don't need a list of all bugs. I agree that might be an
unwanted
 thing for products with a lot of bugs (which means all products).

 I have never really seen a list of bugs for any other products either.

 What I would like, though, is a way to be able to know the status of MY
 reported bugs.

 For other products, once I would report a bug, customer service would
give
 me a status of when that might be fixed, next update, next release,
never,
 etc.
 And they would usually offer to provide me a status on a weekly,
monthly,
 etc. basis.
 This may be an unfair because those were all larger companies (IBM, HP,
 Microsoft, Amazon, etc.) and Legacy just doesn't have resources for
 providing statuses.

 I can't ever remember reporting a problem (even with smaller companies),
 being told yes indeed it is a bug and we'll put it in our tracking
system.
 And then never being able to find out anymore about it.
 But that's kind of the way it feels with Legacy.

 Dave




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RE: [LegacyUG] Same sex Marriages

[Jim Terry/Support]

Adrian,

It's not secrecy at all. Some changes like allowing same sex
relationships/marriages affect many aspects of Legacy, like reports,
events, file maintenance, etc. It takes time and testing. I presume things
that crash Legacy and affect the largest numbers of users probably get the
programmer's first priority. In addition, the programmers are always
thinking ahead to the next version while trying to work on things in the
current version. We have a bug tracking system as well as a list of
suggestions made by users that the programmers make use of. I image that it
all can get complicated. So we never know how long beta testing will take
and what issues testers might find.

Jim
Technical Support
Legacy Family Tree


 Original Message 
 From: a...@wavp.co.uk
 Sent: Wednesday, August 26, 2015 11:55 AM
 To: legacyusergroup@LegacyUsers.com
 Subject: RE: [LegacyUG] Same sex Marriages

 Jim

 You summarise what the problem is so far as the end user is concerned. We
have no information as to when bugs will be fixed. 2 years is far too long!
We don't understand the process for prioritisation of bugs. From looking at
version fix lists some of the things fixed are very obscure and at the same
time obvious problems as this are ignored or appear to be. I believe I have
reported 5 bugs and I believe only one is fixed and that was one that was
previously known about. Why all the secrecy about bug fixes and anticipated
fixes.

 Regards

 Adrian




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RE: [LegacyUG] Same sex Marriages

[Jim Terry/Support]

Stan,

We don't have any projections for fix dates at this time. My half-sister,
who lives in the UK, has a civil union to her same-sex partner and I so
entered that way in my family file using Access change the gender. I don't
ever run into problems because it and just ignore the message after doing a
check/repair of my family file.

Jim
Technical Support
Legacy Family Tree


 Original Message 
 From: Stan Baker s...@ihug.co.nz
 Sent: Wednesday, August 26, 2015 11:17 AM
 To: legacyusergroup@LegacyUsers.com
 Subject: RE: [LegacyUG] Same sex Marriages

 Thanks for your prompt reply Jim.
 The use of a word processor to amend final text is clearly far easier in
my case than attacking the database with MS Access even though I do have
and use that. I am concerned that the fix will leave my database vulnerable
as you say to other issues and add ins not working. I wonder if anyone has
a template of how they handled it post production with a word processor in
their tree?

 Can you give any indication Jim when the problem will be resolved in the
software though? Hopefully before the following tree publication in 5 month
time. From another post it seems to have been in the pipeline for a very
long time
 Best regards Stan Baker

 -Original Message-
 From: Jim Terry/Support [mailto:jimte...@legacyusers.com]
 Sent: Thursday, August 27, 2015 2:59 AM
 To: legacyusergroup@LegacyUsers.com
 Subject: re: [LegacyUG] Same sex Marriages

 Sorry about the link. Try
 http://support.legacyfamilytree.com/article/AA-00549 (without the
period).

 Jim
 Technical Support
 Legacy Family Tree




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Re: [LegacyUG] Same sex Marriages

[Jim Terry/Support]

Jamie,

I know not everyone has MS Access, that's why I said in my initial reply to
Stan Baker, If you need assistance with the work around, please send me a
message at supp...@legacyfamilytree.com.

Jim
Technical Support
Legacy Family Tree


 Original Message 
 From: Jamie Poindexter webmas...@poindexterfamily.org
 Sent: Wednesday, August 26, 2015 10:21 AM
 To: legacyusergroup@LegacyUsers.com
 Subject: Re: [LegacyUG] Same sex Marriages

 Jim Terry,

 Your article is fine if one has MS Access on their computer. Further,
 this article is getting close to being two years old.  I would hope that

 the folks that write the updates for Legacy would have had added support

 for same sex marriages long before now.




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re: [LegacyUG] Same sex Marriages

[Jim Terry/Support]

Sorry about the link. Try
http://support.legacyfamilytree.com/article/AA-00549 (without the period).

Jim
Technical Support
Legacy Family Tree


 Original Message 
 From: Jim Terry/Support jimte...@legacyusers.com
 Sent: Wednesday, August 26, 2015 7:52 AM
 To: legacyusergroup@LegacyUsers.com
 Subject: re: [LegacyUG] Same sex Marriages

 Stan,

 Please see the support article Same Sex Couples at
 http://support.legacyfamilytree.com/article/AA-00549. If you need
 assistance with the work around, please send me a message at
 supp...@legacyfamilytree.com.

 Jim
 Technical Support
 Legacy Family Tree


  Original Message 
  From: Stan Baker s...@ihug.co.nz
  Sent: Wednesday, August 26, 2015 5:19 AM
  To: legacyusergroup@LegacyUsers.com
  Subject: [LegacyUG] Same sex Marriages
 
  I am new to this mailing list so my apologies if it has been covered
 before.
  I have been using Legacy for over 20 years and have a tree with about
 7000
  names including over 4000 living, most of which are recorded with full
  contact details including email phone and physical addresses and
 occupation.
  I am now using the latest version 8 but have not in the past
encountered
 any
  issues in using the software and have never had to resort to a forum
such
 as
  this.
 
  In the past a General note has been added describing details of same
sex
  relationships where the parties are keen for this to be recorded.
 
  Over recent years same sex marriage have become legal in many countries

 and
  3 families in my tree have such a marriage and understandably expect
 their
  marriage to be treated as any other marriage which is required by law.

 One
  such family has children with the same sex people legal parents. The
 next
  family tree is due to be published in 6 weeks' time.
 
  Currently it is not possible to change the recorded sex of a spouse
all
  report wording therefore records them wrongly as him or her, he or she.

 Can
  anyone advise how they have worked around this problem please  other
 than
  manually changing reports in a word processor before release.
 
  Best regards Stan Baker in Wellington New Zealand.




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re: [LegacyUG] Same sex Marriages

[Jim Terry/Support]

Stan,

Please see the support article Same Sex Couples at
http://support.legacyfamilytree.com/article/AA-00549. If you need
assistance with the work around, please send me a message at
supp...@legacyfamilytree.com.

Jim
Technical Support
Legacy Family Tree


 Original Message 
 From: Stan Baker s...@ihug.co.nz
 Sent: Wednesday, August 26, 2015 5:19 AM
 To: legacyusergroup@LegacyUsers.com
 Subject: [LegacyUG] Same sex Marriages

 I am new to this mailing list so my apologies if it has been covered
before.
 I have been using Legacy for over 20 years and have a tree with about
7000
 names including over 4000 living, most of which are recorded with full
 contact details including email phone and physical addresses and
occupation.
 I am now using the latest version 8 but have not in the past encountered
any
 issues in using the software and have never had to resort to a forum such
as
 this.

 In the past a General note has been added describing details of same sex
 relationships where the parties are keen for this to be recorded.

 Over recent years same sex marriage have become legal in many countries
and
 3 families in my tree have such a marriage and understandably expect
their
 marriage to be treated as any other marriage which is required by law.
One
 such family has children with the same sex people legal parents. The
next
 family tree is due to be published in 6 weeks' time.

 Currently it is not possible to change the recorded sex of a spouse all
 report wording therefore records them wrongly as him or her, he or she.
Can
 anyone advise how they have worked around this problem please  other
than
 manually changing reports in a word processor before release.

 Best regards Stan Baker in Wellington New Zealand.




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re: [LegacyUG] Housecleaning

[Jim Terry/Support]

Barton,

It sounds like a good plan to me. Too many old backup files can be
confusing and they take up disk space. I try to keep just two or three of
the most recent backups. Too many copies of your fdb file saved with
slightly different file names (or the same file name but in different
folders) can also can problems if a user gets confused about which one is
current. Data can get lost, not by Legacy but because bad file management
practices.

Jim
Technical Support
Legacy Family Tree


 Original Message 
 From: Barton Lewis bartonle...@optonline.net
 Sent: Tuesday, August 11, 2015 7:13 PM
 To: legacyusergroup@LegacyUsers.com
 Subject: [LegacyUG] Housecleaning

 All my Legacy files are stored in the Data subfolder of Legacy Family
Tree
 in the Documents folder under my name (I think).  These files are zip
files
 of my data and media, it appears, and have a date and time in the
filename
 (very nice of Legacy to do that - I don't remember telling it to).
There
 are dozens of them, and I'd like to be sure I can delete most - I want
to
 keep (as Brian suggested) the backup files for the current month and the
 last one from the prior month, and delete all else.  This pertains to
any
 fdb file that I want to keep, in addition to my main file.  Does this
all
 sound safe and sound?  Am I missing anything?



 Thanks,



 Barton




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Re: [LegacyUG] New Legacy Update - We need your help testing

[Jim Terry/Support]

I resolved the problem by doing a clean removal of 8.0.0.506 and then
reinstalled. Problem fixed.

Jim
Legacy Family Tree
Technical Support


 Original Message 
 From: Eliz Hanebury elizhg...@gmail.com
 Sent: Tuesday, July 28, 2015 7:53 PM
 To: legacyusergroup@LegacyUsers.com
 Subject: Re: [LegacyUG] New Legacy Update - We need your help testing

 I finally found the customize ribbon (and if I downloaded the  new
 copy correctl) I din't crash legacy when  I minimized and show below
 the ribbon etc
 Eliz




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re: [LegacyUG] New Legacy Update - We need your help testing

[Jim Terry/Support]

Ken,

I found a serious issue which I re-opened in our tracking system: Clicking
the 'Customize the Toolbar' button in the lower right corner of My Toolbar
crashes Legacy.

Can anyone else reproduce this?

Jim
Legacy Family Tree
Technical Support


 Original Message 
 From: KenMcGinnis kenmcgin...@legacyusers.com
 Sent: Tuesday, July 28, 2015 2:33 PM
 To: legacyusergroup@LegacyUsers.com
 Subject: [LegacyUG] New Legacy Update - We need your help testing

 Hi,

 We are about ready to release a new General Release build that will
support
 the changes that FamilySearch has made to their API's.  We would like any

 of you who would like to help do some additional testing to please
download
 Legacy using the link below.  With this update we really need the Legacy

 FamilySearch feature to be used and tested.  Please try everything you
 normally do.  Share data back and forth with FamilySearch, Merge
 Duplicates, etc.   If you are LDS is everything related to ordinance
 working for you.  If you are not LDS (you won't see LDS ordinance items)

 but everything else should still work and needs to be tested.

 All features need to be tried since the API changes affected a bunch of
 code in Legacy.

 As always we ask that you please make a backup of your family files
before
 downloading any new update.

 Here is the link:
 http://www.LegacyFamilyTree.com/Download/Legacy8Setup506.exe

  Thanks for your help!
  Ken McGinnis Millennia Corporation kenmcgin...@legacyfamilytree.com
 http://www.LegacyFamilyTree.com  We are changing the world of genealogy!






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re: [LegacyUG] Search Function Anomalies

[Jim Terry/Support]

Brian,

I have confirmed this bug and entered it into our bug tracker as Detailed
Search issue 5815.

Jim
Legacy Family Tree
Technical Support


 Original Message 
 From: Brian L. Lightfoot br...@the-lightfoots.com
 Sent: Sunday, July 19, 2015 1:07 PM
 To: legacyusergroup@LegacyUsers.com
 Subject: [LegacyUG] Search Function Anomalies

 I've come across two different problems with the Search function and
since
 they are not related to one another, I'll post them separately to avoid
 confusion.



 The first problem occurs with the Find Next/Previous buttons.
Apparently
 upon the creation of a Search List, there must be an internal pointer to
the
 very first item/person on the Search List. If you have a very large
Search
 List and have clicked on Find Next multiple times but then for some
reason
 your attention is drawn to another person much further down in the
Search
 List and Select that person, the internal pointer remains wherever it
was.



 That may sound like a good design but what happens if you just want to
skip
 several dozen family names or even a hundred or more? For example, if
you
 have stepped through 50 names in a Search List of 500 names, but then
wanted
 to jump to name number 300 in the list (by double clicking it or clicking
on
 it once and clicking on Select). That seems to work well but then you
want
 to continue by going to the next name where you are currently at, namely
 number 301, you'd think Find Next would get you there. Unfortunately, it
 does not. Clicking on Find Next will get you all the way back to name
number
 51.



 So the big question is if this is how it is supposed to work? I've
removed
 v7.5 from my current computer so I can't check to see if the function
has
 changed.



 Brian in CA




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re: [LegacyUG] Potential Problem with dates

[Jim Terry/Support]

Adrian,

I am sorry for the joke. We don't always get it right in tech support,
especially when we have just a sentence or two worth of problem description
and don't have the family file to examine and test.

Jim :)
Legacy Family Tree
Technical Support


 Original Message 
 From: Adrian Purkiss a...@wavp.co.uk
 Sent: Friday, July 17, 2015 8:05 PM
 To: legacyusergroup@LegacyUsers.com
 Subject: re: [LegacyUG] Potential Problem with dates

 Jim

 Sorry not intending to bash you personally rather support in general.  No
point in suggesting something a user has stated they have already done.
Been through that loop numerous times on two problems which now have been
accepted as bugs.

 Whilst not bashing your second suggestion it would seem a major piece of
work when the problem is not understood. If the data is displayed properly
and the problem is only apparent when the potential problem report is run
it would seem to me the logical conclusion is the report is at fault not
the data. What element of the report is faulty is not clear as Ron doesn't
say what problem is being reported. More details are required.

 Regards

 Adrian

 Sent from my android device.





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RE: [LegacyUG] Potential Problem with dates

[Jim Terry/Support]

Ron,

. You could also try exporting your records into a new Legacy family file:

Click on File  Export  Export to a new Legacy Family File.
Give your new family file a name and click Save and the Legacy Export 
screen will open.
Click the Privacy Options button to open the Privacy Options screen.
In the lower half of the screen, under Override Private Settings, click the 
Check All button and then click Save.
In the Legacy Export screen check mark Include general To-Do items and then 
click Start the Export.
If the AutoSource Reminder screen opens, click the Don't Assign a Source 
button.
The export will begin. When it's complete click OK.
When asked Would you like to open the file you just export to? click the 
Yes button.
Use the new family file and delete the old one when you are satisfied the 
Potential Problems date error is fixed.

. If the Legacy export doesn't fix the problem, try exporting your records to a 
GEDCOM file and then import the GEDCOM back into Legacy. If you use the 
SourceWriter to create sources, please be aware that your SourceWriter sources 
will be converted to the Basic Source system so do this step as a last resort.

1) Click on File  Export  GEDCOM File. The GEDCOM Export window appears.
2) In the Produce file for: box, select Legacy (this is the default. It should 
already be selected.).
3) Click the Privacy Options button to open the Privacy Options screen.
4) In the lower half of the screen, under Override Private Settings, click the 
Check All button and then click Save.
5) When you are ready to export, click the Select File Name and START EXPORT 
button.  Legacy prompts you for a file name and location, and then creates the 
GEDCOM file for you. Remember the location on your hard drive where you save 
the GEDCOM file. You will need to be able to locate it in order to import into 
the other Legacy program.

When the export is finished, import it back into Legacy as a new family file. 
Click on File and select Import  GEDCOM File and follow the prompts.

. If all else fails, restore your family file from your backup copy.

Jim
Legacy Family Tree
Technical Support


 Original Message 
 From: Goodwin Genealogy goodwingeneal...@gmail.com
 Sent: Friday, July 17, 2015 7:54 PM
 To: legacyusergroup@LegacyUsers.com
 Subject: RE: [LegacyUG] Potential Problem with dates

 Thanks for the suggestions Jim.
 I have tried the check and repair several times, but it didn't fix the 
 problems.
 So I will now give your second suggestion a try.
 Thanks
 Ron

 -Original Message-
 From: Jim Terry/Support [mailto:jimte...@legacyusers.com]
 Sent: Friday, July 17, 2015 16:10
 To: legacyusergroup@LegacyUsers.com
 Subject: re: [LegacyUG] Potential Problem with dates

 Ron,

 Sometimes i have had a record for a person that has unusual problems like
 you are reporting. I have fixed the problem with check and repair. See
 http://support.legacyfamilytree.com/article/AA-00749 for the steps.

 On extremely rare occasions the only way I could fix a problematic record
 is to delete it and then create a new record for the person. I recommend
 print an Individual Report for the person before you begin.

 Jim
 Legacy Family Tree
 Technical Support




  Original Message 
  From: Goodwin Genealogy goodwingeneal...@gmail.com
  Sent: Friday, July 17, 2015 10:41 AM
  To: legacyusergroup@LegacyUsers.com
  Subject: [LegacyUG] Potential Problem with dates
 
  I am experiencing a problem with the Potential Problem reports, for some
  reason it is not reading the entered dates properly.
 
 
 
  It is reporting a problem where it says that the entered date is 1774
 where
  the date that I have entered is 1874.
 
  I have run the check/repair several times and have deleted and
 reentered
  the 1874 date several times but the problem remains.
 
 
 
  I have this same problem with other entries but only with about 5% of my
  entries while the others are fine.
 
  I have checked and reset the Potential Problems Gaps menu but nothing
  helps.
 
  I have also re-downloaded Legacy .501 with no change.
 
 
 
  Any suggestions?
 
 
 
  Ron Goodwin
 
  Ottawa, Ontario




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re: [LegacyUG] Potential Problem with dates

[Jim Terry/Support]

Ron,

Sometimes i have had a record for a person that has unusual problems like
you are reporting. I have fixed the problem with check and repair. See
http://support.legacyfamilytree.com/article/AA-00749 for the steps.

On extremely rare occasions the only way I could fix a problematic record
is to delete it and then create a new record for the person. I recommend
print an Individual Report for the person before you begin.

Jim
Legacy Family Tree
Technical Support




 Original Message 
 From: Goodwin Genealogy goodwingeneal...@gmail.com
 Sent: Friday, July 17, 2015 10:41 AM
 To: legacyusergroup@LegacyUsers.com
 Subject: [LegacyUG] Potential Problem with dates

 I am experiencing a problem with the Potential Problem reports, for some
 reason it is not reading the entered dates properly.



 It is reporting a problem where it says that the entered date is 1774
where
 the date that I have entered is 1874.

 I have run the check/repair several times and have deleted and
reentered
 the 1874 date several times but the problem remains.



 I have this same problem with other entries but only with about 5% of my
 entries while the others are fine.

 I have checked and reset the Potential Problems Gaps menu but nothing
 helps.

 I have also re-downloaded Legacy .501 with no change.



 Any suggestions?



 Ron Goodwin

 Ottawa, Ontario




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re: [LegacyUG] Potential Problem with dates

[Jim Terry/Support]

Adrian,

You forgot to bash me for my 2nd suggestion!

Jim
Legacy Family Tree
Technical Support


 Original Message 
 From: Adrian Purkiss a...@wavp.co.uk
 Sent: Friday, July 17, 2015 1:30 PM
 To: legacyusergroup@LegacyUsers.com
 Subject: re: [LegacyUG] Potential Problem with dates

 Jim

 I'm sorry but that seems the answer given to all problems even when the
user has stated he had tried that and it does not fix the problem as Ron
has said.

 Adrian



 Sent from my android device.

 -Original Message-
 From: Jim Terry/Support jimte...@legacyusers.com
 To: legacyusergroup@LegacyUsers.com
 Sent: Fri, 17 Jul 2015 9:10 PM
 Subject: re: [LegacyUG] Potential Problem with dates

 Ron,

 Sometimes i have had a record for a person that has unusual problems
like
 you are reporting. I have fixed the problem with check and repair. See
 http://support.legacyfamilytree.com/article/AA-00749 for the steps.

 On extremely rare occasions the only way I could fix a problematic
record
 is to delete it and then create a new record for the person. I recommend
 print an Individual Report for the person before you begin.

 Jim
 Legacy Family Tree
 Technical Support




  Original Message 
  From: Goodwin Genealogy goodwingeneal...@gmail.com
  Sent: Friday, July 17, 2015 10:41 AM
  To: legacyusergroup@LegacyUsers.com
  Subject: [LegacyUG] Potential Problem with dates
 
  I am experiencing a problem with the Potential Problem reports, for
some
  reason it is not reading the entered dates properly.
 
 
 
  It is reporting a problem where it says that the entered date is 1774
 where
  the date that I have entered is 1874.
 
  I have run the check/repair several times and have deleted and
 reentered
  the 1874 date several times but the problem remains.
 
 
 
  I have this same problem with other entries but only with about 5% of
my
  entries while the others are fine.
 
  I have checked and reset the Potential Problems Gaps menu but
nothing
  helps.
 
  I have also re-downloaded Legacy .501 with no change.
 
 
 
  Any suggestions?
 
 
 
  Ron Goodwin
 
  Ottawa, Ontario




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re: [LegacyUG] About merging order

[Jim Terry/Support]

Ian,

When merging duplicate records within your family file, Legacy's Automerge
feature can be used to automatically merge records that it determines are
most certainly the same person. After the first pair of duplicates is
encountered that can be AutoMerged, Legacy offers to run through the entire
merge and do all the remaining Automerge pairs all at once.  This can
usually save a substantial amount of time.  This option is called
IntelliPass.  To let Legacy continue with this pass, click Yes.

Jim
Legacy Family Tree
Technical Support

 Original Message 
 From: I Macaulay semibo...@yahoo.com
 Sent: Tuesday, July 07, 2015 4:56 PM
 To: legacyusergroup@LegacyUsers.com
 Subject: [LegacyUG] About merging order

 Is there a set guideline or merging order for merging into the middle of
a family?
 I have often found myself with a merge and it leaves double parents or
double wives or , well you get the drift.Is there a specific order to
follow  that will avoid most of these duplications.  I have noticed
sometimes the merge goes as planned and others not.

 Hope this makes sense.

 Ian My photographs don't do me justice -they just look like me.

 Ian Macaulay   Carp, Ontario
 Open at 10:AM   Close at 5:00 PM
 45.2397 N long: 76.0991 W Elv 137 M UTM
 Don't Forget to Save the Stamps





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re: [LegacyUG] Report question

[Jim Terry/Support]

Thelma,

I have been looking at the 112 reports that Legacy creates, but I am sorry
to say none of them give counts by relationships.

Jim
Legacy Family Tree
Technical Support


 Original Message 
 From: Thelma Martin thelmalhmar...@gmail.com
 Sent: Tuesday, June 30, 2015 7:41 PM
 To: legacyusergroup@LegacyUsers.com
 Subject: [LegacyUG] Report question

 Is there a report available that gives the number of children, number of

 grandchildren, number of great-grandchildren,etc.
 I can get the total descendants of a person but I would like to have a
 breakdown of each generation.
 Thelma




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re: [LegacyUG] People Using Specific Location

[Jim Terry/Support]

George,

This is a known Shared Event issue that is listed in our bug tracking
system.

Jim
Legacy Family Tree
Technical Support


 Original Message 
 From: GeoPappas papp...@gmail.com
 Sent: Monday, June 29, 2015 6:50 AM
 To: legacyusergroup@LegacyUsers.com
 Subject: [LegacyUG] People Using Specific Location

 On the Master Lists - Location dialog window, there is a section titled
 People using this location.

 It seems like it is supposed to list everyone that uses that location.
 While it does list people that have a location manually entered, it
doesn't
 include people that have a location shared with them.

 For example, if I enter a census for John Doe and enter a Residence
event
 for John Doe for New York City, then John will show up in the list for
New
 York City.  But if I now share that Residence event with his wife Jane
Doe,
 then Jane doesn't show up in the list.

 I would think that everyone that has that location (whether manually
 entered or shared) should show up in the list.  What do you all think?




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Re: [LegacyUG] People Using Specific Location

[Jim Terry/Support]

George,

Sorry, There are no work-arounds for the problem.

Jim
Legacy Family Tree
Technical Support


 Original Message 
 From: GeoPappas papp...@gmail.com
 Sent: Monday, June 29, 2015 8:24 AM
 To: legacyusergroup@LegacyUsers.com
 Subject: Re: [LegacyUG] People Using Specific Location

 Jim:

 Thanks.  Are there any place to fix the issue?


 On Mon, Jun 29, 2015 at 10:30 AM, Jim Terry/Support 
 jimte...@legacyusers.com wrote:

  George,
 
  This is a known Shared Event issue that is listed in our bug tracking
  system.
 
  Jim
  Legacy Family Tree
  Technical Support




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Re: [LegacyUG] People Using Specific Location

[Jim Terry/Support]

George,

I have added you to the short list of persons who have reported this
problem and brought the issue back to the top of the issues list. I can't
predict when the programmers will fix the issue and a new update released.


 Original Message 
 From: GeoPappas papp...@gmail.com
 Sent: Monday, June 29, 2015 11:32 AM
 To: legacyusergroup@LegacyUsers.com
 Subject: Re: [LegacyUG] People Using Specific Location

 Jim:

 Sorry, I meant to ask if there were any plans to fix the issue.


 On Mon, Jun 29, 2015 at 11:48 AM, Jim Terry/Support 
 jimte...@legacyusers.com wrote:

  George,
 
  Sorry, There are no work-arounds for the problem.
 
  Jim
  Legacy Family Tree
  Technical Support
 
 
   Original Message 
   From: GeoPappas papp...@gmail.com
   Sent: Monday, June 29, 2015 8:24 AM
   To: legacyusergroup@LegacyUsers.com
   Subject: Re: [LegacyUG] People Using Specific Location
  
   Jim:
  
   Thanks.  Are there any place to fix the issue?
  
  
   On Mon, Jun 29, 2015 at 10:30 AM, Jim Terry/Support 
   jimte...@legacyusers.com wrote:
  
George,
   
This is a known Shared Event issue that is listed in our bug
tracking
system.
   
Jim
Legacy Family Tree
Technical Support
 
 
 
 
  Legacy User Group guidelines:
 
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  Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree)
and
  on our blog (http://news.LegacyFamilyTree.com).
 
  To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
 
 




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 To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp





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re: [LegacyUG] Lockup, wrong record displayed and Error 381 (Strange behavour)

[Jim Terry/Support]

Adrian,

I think a simple check and repair will fix the problem. Please see the
article How to Check/Repair your family file - Legacy 8 at
http://support.legacyfamilytree.com/article/AA-00374.

Jim
Technical SUpport
Legacy Family Tree


 Original Message 
 From: Adrian Purkiss a...@wavp.co.uk
 Sent: Friday, June 26, 2015 3:24 PM
 To: legacyusergroup@LegacyUsers.com
 Subject: [LegacyUG] Lockup, wrong record displayed and Error 381 (Strange
behavour)

 All

 I am not experiencing too many of the above problems but they do all
occur. All my problems follow use of the back button on the quick access
toolbar. I do not believe it happens if back button is used on the main
toolbar but that may be just lucky.

 Reason for writing is to ascertain if anyone else is seeing such
problems. It is happening on 2 separate machines vista (yuk!) and Windows
8.1. Version 8.0.0.501 of Legacy. Never happened with version 7.

 Symptoms (Intermittent)

 1. After using back button a few times say to go back 4 records. Then
clicking on a child's record it displays the wrong person and family,
repeat it again and same thing happens, can continue for a few times then
it displays an add father entry message box with non responsive buttons
even though I clicked anywhere on the screen. It is necessary to use
windows task manager, switch to legacy and then the program continues
properly with the box being closable. Normal file integrity checks yield
nothing.

 2. Same use of the back button and the record displayed is not the
previous record displayed in the history list but rather a random one which
then appears at the top of the history list. This can go into what appears
to be an endless loop.

 3. Same process and very rarely ends up with Run-time error 381 message.

 I believe it may be a problem with lack buffering of mouse clicks. I must
learn to slow down but such things should be handled ok.

 It's not really reportable to support due to the very random nature of
the fault.


 Regards

 Adrian




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re: [LegacyUG] Lockup, wrong record displayed and Error 381 (Strange behavour)

[Jim Terry/Support]

Adrian,

Then it's probably not a family file problem, but a possibly program
problem. Intermittent problems can be exasperating. Perhaps a fresh
re-installation of Legacy will resolve the error 381. Please see the
article Uninstall - how to do a complete and totally clean removal of
Legacy 8.0 at http://support.legacyfamilytree.com/article/AA-00926. To do
a fresh download of Legacy Family Tree 8.0 Deluxe, please visit
http://www.legacyfamilytree.com/DownloadNewLegacy8Deluxe.asp and use your
Legacy 8 customer number to unlock the deluxe features.

This re-installation process will wipe out any customized setting you have
made. If you want to keep them, please see
http://support.legacyfamilytree.com/article/AA-00983 for the steps to back
them up. (Be aware that sometimes it's the customized settings that are the
cause of a problem and restoring the settings may bring the problem back.)

Jim
Technical Support
Legacy Family Tree


 Original Message 
 From: Adrian Purkiss a...@wavp.co.uk
 Sent: Friday, June 26, 2015 3:53 PM
 To: legacyusergroup@LegacyUsers.com
 Subject: re: [LegacyUG] Lockup, wrong record displayed and Error 381
(Strange behavour)

 As I said that finds no problem. Also have passed file through export to
new legacy file and problems still occur.

 Regards

 Adrian

 Ps I have 15 plus years access experience so understand about file
repare, compact etc.

 Sent from my android device.

 -Original Message-
 From: Jim Terry/Support jimte...@legacyusers.com
 To: legacyusergroup@LegacyUsers.com
 Sent: Fri, 26 Jun 2015 11:45 PM
 Subject: re: [LegacyUG] Lockup, wrong record displayed and Error 381
(Strange behavour)

 Adrian,

 I think a simple check and repair will fix the problem. Please see the
 article How to Check/Repair your family file - Legacy 8 at
 http://support.legacyfamilytree.com/article/AA-00374.

 Jim
 Technical SUpport
 Legacy Family Tree


  Original Message 
  From: Adrian Purkiss a...@wavp.co.uk
  Sent: Friday, June 26, 2015 3:24 PM
  To: legacyusergroup@LegacyUsers.com
  Subject: [LegacyUG] Lockup, wrong record displayed and Error 381
(Strange
 behavour)
 
  All
 
  I am not experiencing too many of the above problems but they do all
 occur. All my problems follow use of the back button on the quick access
 toolbar. I do not believe it happens if back button is used on the main
 toolbar but that may be just lucky.
 
  Reason for writing is to ascertain if anyone else is seeing such
 problems. It is happening on 2 separate machines vista (yuk!) and
Windows
 8.1. Version 8.0.0.501 of Legacy. Never happened with version 7.
 
  Symptoms (Intermittent)
 
  1. After using back button a few times say to go back 4 records. Then
 clicking on a child's record it displays the wrong person and family,
 repeat it again and same thing happens, can continue for a few times
then
 it displays an add father entry message box with non responsive buttons
 even though I clicked anywhere on the screen. It is necessary to use
 windows task manager, switch to legacy and then the program continues
 properly with the box being closable. Normal file integrity checks yield
 nothing.
 
  2. Same use of the back button and the record displayed is not the
 previous record displayed in the history list but rather a random one
which
 then appears at the top of the history list. This can go into what
appears
 to be an endless loop.
 
  3. Same process and very rarely ends up with Run-time error 381
message.
 
  I believe it may be a problem with lack buffering of mouse clicks. I
must
 learn to slow down but such things should be handled ok.
 
  It's not really reportable to support due to the very random nature of
 the fault.
 
 
  Regards
 
  Adrian




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Re: [LegacyUG] Possible glitch in programming

[Jim Terry/Support]

Yes, I was able to duplicate Jenny's glitch and put it in our bug tracking
system.

Jim
Legacy Technical Support


 Original Message 
 From: Jenny M Benson ge...@cedarbank.me.uk
 Sent: Friday, June 19, 2015 12:14 PM
 To: legacyusergroup@LegacyUsers.com
 Subject: Re: [LegacyUG] Possible glitch in programming

 On 19/06/2015 14:21, Brian/Support wrote:
  I just tested this by adding the same three pictures to a person in
the
  legacy sample file. Although the second event is not pushed down
below
  the end of the first event picture I did not see any overlap of
  printing. The line between the first and second event ended at the
edge
  of the first event picture and the wording for the second event was
word
  wrapped on the left of the picture so there was no overprinting.
 
  Do submit your problem to support and include a copy of the Indiv.usr
  file which contains your report settings, there may be some
combination
  of settings which I do not have set that triggers this. Fonts and
sizes,
  paper size, etc. If we cannot duplicate the problem with that file and
  setting up a person like you describe we may need to get backups of
your
  own file and multimedia. The indiv.usr file will be found in your My
  Docs\Legacy Family Tree\_Appdata\Usr folder.
 
 Jo Poi, and probably others, will probably be pleased to know that I
 have reported my findings to Support and it has been accepted as a fault

 and will be tackled by the programmers in due course.

 --
 Jenny M Benson





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Re: [LegacyUG] Ahnentafel Report

[Jim Terry/Support]

Gene,

I am not familiar with it. Legacy 8 does not do this kind of Ahnentafel
Report.

Jim
Legacy Technical Support


 Original Message 
 From: Gene Wheeler bridge...@gmail.com
 Sent: Monday, May 18, 2015 8:11 AM
 To: legacyusergroup@LegacyUsers.com
 Subject: Re: [LegacyUG] Ahnentafel Report

 Neither of these reports are what I call a traditional ahnentafel
 report.  Are you familiar with what that is?  It is linear, without
 individual details except for DOB and place, and DOD and place;
individual
 couple separated by generation numbering.  This report is far more
 condensed than that two you mentioned.  Individuals are numbered, and
you
 double that number to find the father's number, and add one to find the
 mother.

 Gene

 On Mon, May 18, 2015 at 9:46 AM, Jim Terry/Support
jimte...@legacyusers.com
  wrote:

  Gene,
 
  Legacy 8 creates one chart and one report that use Ahnentafel
numbering:
  The Pedigree Chart and the Ancestor Report. To create a Pedigree Chart
  click on Reports on the menu bar and select Pedigree Chart. To create
an
  Ancestor Report, click on Reports and select Ancestor Report.  For
  additional guidance, please click the Help button in the chart or
report
  screen.
 
  Jim
  Legacy Technical Support
 
 
   Original Message 
   From: Gene Wheeler bridge...@gmail.com
   Sent: Monday, May 18, 2015 7:37 AM
   To: legacyusergroup@LegacyUsers.com
   Subject: [LegacyUG] Ahnentafel Report
  
   Can v.8 create a traditional Ahnentafel Report?  If so, how is it
done?
   Thanks.
  
   Gene
  
  
  
  
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   http://www.LegacyFamilyTree.com/Etiquette.asp
  
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and
  on our blog (http://news.LegacyFamilyTree.com).
  
   To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
 
 
 
 
 
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and
  on our blog (http://news.LegacyFamilyTree.com).
 
  To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
 
 




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re: [LegacyUG] Ahnentafel Report

[Jim Terry/Support]

Gene,

Legacy 8 creates one chart and one report that use Ahnentafel numbering:
The Pedigree Chart and the Ancestor Report. To create a Pedigree Chart
click on Reports on the menu bar and select Pedigree Chart. To create an
Ancestor Report, click on Reports and select Ancestor Report.  For
additional guidance, please click the Help button in the chart or report
screen.

Jim
Legacy Technical Support


 Original Message 
 From: Gene Wheeler bridge...@gmail.com
 Sent: Monday, May 18, 2015 7:37 AM
 To: legacyusergroup@LegacyUsers.com
 Subject: [LegacyUG] Ahnentafel Report

 Can v.8 create a traditional Ahnentafel Report?  If so, how is it done?
 Thanks.

 Gene




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re: [LegacyUG] Merge Idividuals loses Internet Website

[Jim Terry/Support]

Richard,

I have tested this problem, but I cannot duplicate it. My Internet Website
links attached to Event sources are merging correctly from the right person
into the left person and the links in the event Source Media Galleries work
after merging. I have a couple of suggestions:

1. Make sure that you are double-clicking on the Internet Website icon in
the Source Media Gallery for it to open.
2. Make sure that you have a good link.
3. If the link icons still do not work try a clean re-installation of
Legacy. Please see the article Uninstall - how to do a complete and
totally clean removal of Legacy 8.0 at
http://support.legacyfamilytree.com/article/AA-00926. To do a fresh
download of Legacy Family Tree 8.0 Deluxe, please visit
http://www.legacyfamilytree.com/DownloadNewLegacy8Deluxe.asp and use your
Legacy 8 customer number to unlock the deluxe features.

This re-installation process will wipe out any customized setting you have
made. If you want to keep them, please see
http://support.legacyfamilytree.com/article/AA-00983 for the steps to back
them up. (Be aware that sometimes it's the customized settings that are the
cause of a problem and restoring may bring the problem back.)

Jim
Legacy Technical Support



 Original Message 
 From: Richard Van Wasshnova rfvanwasshn...@gmail.com
 Sent: Friday, May 08, 2015 9:56 AM
 To: legacyusergroup@LegacyUsers.com
 Subject: [LegacyUG] Merge Idividuals loses Internet Website

 I recently merged two Individuals. The one on the right had 2 census
 events with source media being Internet Website (Family Search).
 I copy All from Right to Left Individual then merge.
 The resulting Individual has the 2 census events with the Internet
 Website icon showing but when I click on the Icon nothing is there.

 --
 Richard Van Wasshnova




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Re: [LegacyUG] Add Event/Fact

[Jim Terry/Support]

Gillian,

There is also another way to do this. Legacy starts with a few built-in lists. 
These include common Source Types, Event Definitions, Marriage Statuses, Child 
Statuses, To-Do Categories, and Temple Names. To restore master lists to their 
original contents:

1. Click on File  File Maintenance  List Cleanup.

2. The first screen you will advise yo to backup. Click the Proceed button.

3. The next screen is the main Master Lists Cleanup screen.

4. Under Keep/Restore Original Values for select Event Definitions by 
clicking on its checkbox.

5. Click the Proceed button and confirm with Yes that you want to reset the 
Event Sentences you their default wording.

6. When finished click the OK button.

Jim
Legacy Technical Support


 Original Message 
 From: Gillian Häkli gill...@saunalahti.fi
 Sent: Thursday, April 30, 2015 12:21 PM
 To: legacyusergroup@LegacyUsers.com
 Subject: Re: [LegacyUG] Add Event/Fact

 Thanks so much. How obvious! Why didn't I think of that? I'll do it right
 away
 Gillian

 -Original Message-
 From: Sherry/Support
 Sent: Thursday, April 30, 2015 9:47 PM
 To: legacyusergroup@LegacyUsers.com
 Subject: Re: [LegacyUG] Add Event/Fact

 Create a new empty Family File - then you can see all the defaults!


 Sincerely,
 Sherry
 Technical Support
 Legacy Family Tree


 On Thu, Apr 30, 2015 at 11:28 AM, Gillian Häkli gill...@saunalahti.fi
 wrote:
  Is there any way I can get back or find somewhere the original list of
  predefined event names and facts? Over the years I've added events and
  facts
  to various people in my own way. As a result, the list is getting out of
  hand. I want to tidy things up, which means starting all over again for
  most
  of the people. I've already deleted a lot of my invented facts and events
  and am perfectly happy to delete the lot. Only, first, I'd like the
  original
  list.
 
  Regards,
  Gillian




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Re: [LegacyUG] Add Event/Fact

[Jim Terry/Support]

How about this: reset the Event Sentences to their default wording.

 Original Message 
 From: Howlanddavisii howlanddavi...@aol.com
 Sent: Thursday, April 30, 2015 1:46 PM
 To: legacyusergroup@LegacyUsers.com
 Subject: Re: [LegacyUG] Add Event/Fact

 Jim:

 5. Click the Proceed button and confirm with Yes that you want
 to reset the Event Sentences you their default wording.


 What should that  last part say?

 Howland Davis

 -Original Message-
 From: Jim Terry/Support jimte...@legacyusers.com
 To: legacyusergroup legacyusergroup@LegacyUsers.com
 Sent: Thu, Apr 30, 2015 4:26 pm
 Subject: Re: [LegacyUG] Add Event/Fact


 Gillian,

 There is also another way to do this. Legacy starts with a few
 built-in lists. These include common Source Types, Event Definitions, Marriage
 Statuses, Child Statuses, To-Do Categories, and Temple Names. To restore 
 master
 lists to their original contents:

 1. Click on File  File Maintenance  List
 Cleanup.

 2. The first screen you will advise yo to backup. Click the Proceed
 button.

 3. The next screen is the main Master Lists Cleanup screen.

 4.
 Under Keep/Restore Original Values for select Event Definitions by clicking 
 on
 its checkbox.

 5. Click the Proceed button and confirm with Yes that you want
 to reset the Event Sentences you their default wording.

 6. When finished
 click the OK button.

 Jim
 Legacy Technical Support


  Original
 Message 
  From: Gillian Häkli gill...@saunalahti.fi
  Sent:
 Thursday, April 30, 2015 12:21 PM
  To: legacyusergroup@LegacyUsers.com
 
 Subject: Re: [LegacyUG] Add Event/Fact
 
  Thanks so much. How obvious! Why
 didn't I think of that? I'll do it right
  away
  Gillian
 
  -Original
 Message-
  From: Sherry/Support
  Sent: Thursday, April 30, 2015 9:47
 PM
  To: legacyusergroup@LegacyUsers.com
  Subject: Re: [LegacyUG] Add
 Event/Fact
 
  Create a new empty Family File - then you can see all the
 defaults!
 
 
  Sincerely,
  Sherry
  Technical Support
  Legacy Family
 Tree
 
 
  On Thu, Apr 30, 2015 at 11:28 AM, Gillian Häkli
 gill...@saunalahti.fi
  wrote:
   Is there any way I can get back or find
 somewhere the original list of
   predefined event names and facts? Over the
 years I've added events and
   facts
   to various people in my own way. As
 a result, the list is getting out of
   hand. I want to tidy things up, which
 means starting all over again for
   most
   of the people. I've already
 deleted a lot of my invented facts and events
   and am perfectly happy to
 delete the lot. Only, first, I'd like the
   original
   list.
  
  
 Regards,
   Gillian






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Re: [LegacyUG] .LDB file

[Jim Terry/Support]

Seriously, this sounds like a SugarSync problem to me. I can tell you how
to delete the LDB file from your computer, but I honestly don't know
anything about SugarSync, which is not our product.

Jim
Legacy Family Tree Tecnical SUpport.


 Original Message 
 From: gcr...@juno.com
 Sent: Tuesday, April 28, 2015 4:19 PM
 To: legacyusergroup@LegacyUsers.com
 Subject: Re: [LegacyUG] .LDB file

 I deleted all the LDB files and used Legacy several times since with no
 problems opening or closing.

 The SugarSync download is STILL showing a 1 kb (familyname.ldb file)
 awaiting downloading!

 Gary Crull


 On Tue, 28 Apr 2015 09:09:18 -0700 Jim Terry/Support
 jimte...@legacyusers.com writes:
  Gary,
 
  The LDB files are Record-Locking Information files. They are a
 temporary file made when a Legacy family file opens and they are
 automatically
  deleted when it closes properly. If for any reason Legacy closes
 prematurely or crashes, the LDB files don't get deleted. You can safely
  delete them manually when Legacy is closed.
 
  Jim
  Legacy Technical Support
 





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re: [LegacyUG] .LDB file

[Jim Terry/Support]

Gary,

The LDB files are Record-Locking Information files. They are a temporary
file made when a Legacy family file opens and they are automatically
deleted when it closes properly. If for any reason Legacy closes
prematurely or crashes, the LDB files don't get deleted. You can safely
delete them manually when Legacy is closed.

Jim
Legacy Technical Support



 Original Message 
 From: gcr...@juno.com
 Sent: Tuesday, April 28, 2015 8:48 AM
 To: legacyusergroup@LegacyUsers.com
 Subject: [LegacyUG] .LDB file

 I'm using the most current version of Legacy 8 on a 64bit Windows 8.1
 desktop machine. I use SugarSync to sync Legacy files with a 64bit
 Windows 7.0 Home Premium laptop.

 Evidently something I've done just recently has caused a problem in the
 sync-ing process because the SugarSync program never gets totally sync'd
 because on the desktop side SugarSync is attempting to download a .LDB
 file that NEVER downloads!

 From what I've been able to gather .LDB files have something to do with
 ACCESS and are supposed to be deleted automatically not needing sync'd.
 I've found 10 of these .LDB files, two of which are the current date,
and
 one of which is the culprit noted in the SugarSync message.

 I'm not sure if this is a Legacy issue or SugarSync issue. Can I
*safely*
 delete these 2 files with the current date (and the other 8 for that
 matter) and, hopefully, get SugarSync working properly?

 I don't know what I did to create this situation. What do I need to do
to
 keep from recreating the issue in the future?

 Thanks

 Gary Crull




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re: [LegacyUG] Family Search Sync

[Jim Terry/Support]

Ila,

There is no one cause of the Access Violation error in Legacy
FamilySearch. I have noted that I can reproduce the error when exiting
Legacy under certain conditions. For example if Legacy FamilySearch is busy
collecting possible duplicates and I decide to quit the program in the
middle of the search, the Access Violation error will happen.  Also when
starting Legacy, if you suddenly decide to quit while the program is still
initializing, the Access Violation error will appear.  So I am guessing
that your Legacy program might be busy doing something in the background
when you decide to exit. Again, there is no one cause of this problem.

Jim
Legacy Technical Support




 Original Message 
 From: Ila East sunnydays1...@gmail.com
 Sent: Tuesday, April 14, 2015 9:26 AM
 To: legacyusergroup@LegacyUsers.com
 Subject: [LegacyUG] Family Search Sync

 Several times, when closing out the Family Search syncing screen, I have
gotten a message like this, Access violation at address 00458FC in module
'LegacyFS.exe' Read of address 20292918. I don't know if the numbers are
the same each time, but the rest of the message is. Is there anything I
need to do or is this just something that happens every once in a while?

 Ila East




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Re: [LegacyUG] Any Way to Mark a PERSON as Never Married?

[Jim Terry/Support]

In a case of in vitro fertilization there is a father and he is Unknown. We
haven't started cloning people yet, so for now there is still a biological
father and biological mother.

Jim
Legacy Technical Support


 Original Message 
 From: MikeFry emjay...@gmail.com
 Sent: Tuesday, April 07, 2015 2:50 AM
 To: legacyusergroup@LegacyUsers.com
 Subject: Re: [LegacyUG] Any Way to Mark a PERSON as Never Married?

 On 2015/04/07 00:19 AM, Kelly Booth wrote:

  I have a in vitro fertilization in my tree - she never married but I
can't check
  that box because it includes no children and that is not the case.

 That's still a relationship. Even if the father is unknown, as is
likely in
 that case.

 --
 Regards,
 Mike Fry (Jhb)




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Re: [LegacyUG] Any Way to Mark a PERSON as Never Married?

[Jim Terry/Support]

John,

Legacy users are free to create whatever Marriage Status they want and
create whatever wording options they want to handle the majority of the
most bizarre, unlikely relationships or non-relationships they can think
about.

Jim
Legacy Technical Support


 Original Message 
 From: John Lisle leg...@johnlisle.com
 Sent: Tuesday, April 07, 2015 11:30 AM
 To: legacyusergroup@LegacyUsers.com
 Subject: Re: [LegacyUG] Any Way to Mark a PERSON as Never Married?

 Jim,

 I agree but...

 I think that this most people think of this attribute of Never
 Married as being no formal marriage event, not no relationships.

 Further, even were it to mean No Relationships, unless we have
 perfect knowledge of the person's life, we would have to say No
 KNOWN Relationships and, of course, that attribute could also mean
 no known marriages.

 More fuel to why those attributes need to be split. (I still think
 those attributes need to be combines with Child Status items as
 described earlier.)

 If a man was a sperm donor, he likely has children although he may
 not know who they are. And, unless one of those children later
 determines his/her biological paternity, that passing on of genes
 will never be known.

 Of course, there is the other case of surrogate motherhood. It can
 either be based on placing fertilized egg in surrogate or it could be
 that surrogate mother provides the egg.

 Did you know that 3 of Mitt Romney's son Tagg's children were from a
 surrogate mother?

 Modern science and 21st century laws are making relationships much
 more complex... :-)

 john.

 At 11:10 AM 4/7/2015, Jim Terry/Support wrote:
 In a case of in vitro fertilization there is a father and he is Unknown.
We
 haven't started cloning people yet, so for now there is still a
biological
 father and biological mother.
 
 Jim
 Legacy Technical Support
 
 
  Original Message 
   From: MikeFry emjay...@gmail.com
   Sent: Tuesday, April 07, 2015 2:50 AM
   To: legacyusergroup@LegacyUsers.com
   Subject: Re: [LegacyUG] Any Way to Mark a PERSON as Never Married?
  
   On 2015/04/07 00:19 AM, Kelly Booth wrote:
  
I have a in vitro fertilization in my tree - she never married but
I
 can't check
that box because it includes no children and that is not the
case.
  
   That's still a relationship. Even if the father is unknown, as is
 likely in
   that case.
  
   --
   Regards,
   Mike Fry (Jhb)





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Re: [LegacyUG] Any Way to Mark a PERSON as Never Married?

[Jim Terry/Support]

John,

You seem to have a lot of anxiety over this issue, to the point of having
hallucinations. If you want to submit this as a suggestion for an
enhancement to the Legacy program, please visit
http://www.legacyfamilytree.com/Suggest.asp. We are always seeking new ways
to make Legacy better.

Jim,
Legacy Technical Support



 Original Message 
 From: John Lisle leg...@johnlisle.com
 Sent: Tuesday, April 07, 2015 12:38 PM
 To: legacyusergroup@LegacyUsers.com
 Subject: Re: [LegacyUG] Any Way to Mark a PERSON as Never Married?

 JIm,

 Sure... I do it all the time, but I was not talking about marriage
status.

 I was talking about the checkbox This person was never married and
 has no children which is the subject of this thread.

 I know that a user can decide that the word married in that
 checkbox can mean  whatever they want it to mean, but I hallucinate
 that most users assume it means just what it says married - formal
 ceremony with binding contract assumption.

 But, with the checkbox being a combination of two attributes and no
 way to identify what means married, the use of the checkbox will be,
 in my opinion, inconsistent or ambiguous between various users.

 john.

 At 02:39 PM 4/7/2015, Jim Terry/Support wrote:
 John,
 
 Legacy users are free to create whatever Marriage Status they want and
 create whatever wording options they want to handle the majority of the
 most bizarre, unlikely relationships or non-relationships they can
think
 about.
 
 Jim
 Legacy Technical Support
 
 
  Original Message 
   From: John Lisle leg...@johnlisle.com
   Sent: Tuesday, April 07, 2015 11:30 AM
   To: legacyusergroup@LegacyUsers.com
   Subject: Re: [LegacyUG] Any Way to Mark a PERSON as Never Married?
  
   Jim,
  
   I agree but...
  
   I think that this most people think of this attribute of Never
   Married as being no formal marriage event, not no relationships.
  
   Further, even were it to mean No Relationships, unless we have
   perfect knowledge of the person's life, we would have to say No
   KNOWN Relationships and, of course, that attribute could also mean
   no known marriages.
  
   More fuel to why those attributes need to be split. (I still think
   those attributes need to be combines with Child Status items as
   described earlier.)
  
   If a man was a sperm donor, he likely has children although he may
   not know who they are. And, unless one of those children later
   determines his/her biological paternity, that passing on of genes
   will never be known.
  
   Of course, there is the other case of surrogate motherhood. It can
   either be based on placing fertilized egg in surrogate or it could
be
   that surrogate mother provides the egg.
  
   Did you know that 3 of Mitt Romney's son Tagg's children were from a
   surrogate mother?
  
   Modern science and 21st century laws are making relationships much
   more complex... :-)
  
   john.
  
   At 11:10 AM 4/7/2015, Jim Terry/Support wrote:
   In a case of in vitro fertilization there is a father and he is
Unknown.
 We
   haven't started cloning people yet, so for now there is still a
 biological
   father and biological mother.
   
   Jim
   Legacy Technical Support
   
   
    Original Message 
 From: MikeFry emjay...@gmail.com
 Sent: Tuesday, April 07, 2015 2:50 AM
 To: legacyusergroup@LegacyUsers.com
 Subject: Re: [LegacyUG] Any Way to Mark a PERSON as Never
Married?

 On 2015/04/07 00:19 AM, Kelly Booth wrote:

  I have a in vitro fertilization in my tree - she never married
but
 I
   can't check
  that box because it includes no children and that is not the
 case.

 That's still a relationship. Even if the father is unknown, as
is
   likely in
 that case.

 --
 Regards,
 Mike Fry (Jhb)
  





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re: [LegacyUG] GEO Database

[Jim Terry/Support]

Nick,

The following three support artcles should be very helpful:

. Geo database could not be found at 
http://support.legacyfamilytree.com/article/AA-00730

. Geo Location DB - installation tips at 
http://support.legacyfamilytree.com/article/AA-00383

. Geo Location Database Quick Guide at 
http://support.legacyfamilytree.com/article/AA-00953

Jim
Legacy Technical Support


 Original Message 
 From: Nick Diamand nickdiam...@soulsmiths.com
 Sent: Friday, March 06, 2015 5:54 AM
 To: legacyusergroup@LegacyUsers.com
 Subject: [LegacyUG] GEO Database

 Hi, I've noticed that when I add a new location via an event  try  Geo
 code it, I get a message saying the database is not available  to download
 it, but when I go to the same location in the master location list, the
 database seems to be there as the same location is Geo coded. Perhaps I'm
 not understanding quite how it works. Any help is appreciated. Thanks, Nick.




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re: [LegacyUG] Printing Alphabetical Names List

[Jim Terry/Support]

Ila,

Please see the article Index View - How to print it at 
http://support.legacyfamilytree.com/article/AA-00564 for the steps to print the 
Name List alphabetically.

Jim
Legacy Technical Support


 Original Message 
 From: Ila East sunnydays1...@gmail.com
 Sent: Wednesday, March 04, 2015 7:12 AM
 To: legacyusergroup@LegacyUsers.com
 Subject: [LegacyUG] Printing Alphabetical Names List

 I want to print a list alphabetically by surname which includes birth date, 
 spouse MRIN, and parents MRIN. I have done this several years ago, but just 
 can't seem to find how to do it now. I've looked at the Name List but when I 
 choose the option to include MRINs it goes from one line per name to 4 or 5 
 since you also have to include children, etc. I've looked at the Index view 
 and don't see any way to print that.

 My poor little pea brain has exhausted all it's creativity and it needs help. 
 LOL

 Ila East




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RE: [LegacyUG] Place names sorting

[Jim Terry/Support]

Bobby,

The extra commas inserted by the Geo Location DB into places in the Master 
Location List can be removed from reports and charts. Click the Report Options 
button (has a pencil, ruler and triangle) and select the Format tab.  See 
Locations and the use of Commas at 
http://support.legacyfamilytree.com/article/AA-00968 and Geo Location Database 
Quick Guide at http://support.legacyfamilytree.com/article/AA-00953.

Thanks,

Jim
Legacy Support



 Original Message 
 From: Bobby Johnson b...@brmemc.net
 Sent: Friday, February 20, 2015 8:59 AM
 To: legacyusergroup@LegacyUsers.com
 Subject: RE: [LegacyUG] Place names  sorting

 Great!!  Maybe you should record this procedure in the Tips and Tricks 
 Legacy web page.



 Bobby



 From: Michele/Support [mailto:mich...@legacyfamilytree.com]
 Sent: Friday, February 20, 2015 11:47 AM
 To: legacyusergroup@LegacyUsers.com
 Subject: RE: [LegacyUG] Place names  sorting



 Yup.  For example, in the Geo German location are like this.



 Leverkusen, , Nordrhein-Westfalen, Germany



 After I have selected the location I remove the extra comma in the Core+ 
 field and then click Select.  My location is formatted like I want and it has 
 the correct map location.



 Michele

 Technical Support

  mailto:mich...@legacyfamilytree.com mich...@legacyfamilytree.com

  http://www.legacyfamilytree.com www.legacyfamilytree.com





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 http://www.LegacyFamilyTree.com/Etiquette.asp

 Archived messages after Nov. 21 2009:

 http://www.mail-archive.com/legacyusergroup@legacyusers.com/

 Archived messages from old mail server - before Nov. 21 2009:

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 Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on 
 our blog (http://news.LegacyFamilyTree.com).

 To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp





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Re: [LegacyUG] Oh-oh!

[Jim Terry/Support]

Here are some things that may help stop data corruption and data loss:

. Always do Check/Repair before and after updating/upgrading the Legacy 
program; before and after importing one file into another; before and after 
merging duplicate persons, etc.
. Use an uninterruptable power supply or APC to protect your computer from 
sudden power loss and to filter out power surges/fluctuations.
. Don't leave Legacy open and unattended for prolonged periods. Shut it down if 
you are going to bed or will be away for more than a few minutes. A family file 
can be corrupted if Legacy is open when an automatic Windows update with reboot 
happens.
. Make sure that you always work in the same family file.  Some users have more 
than one family file with the exact same name, but saved in different 
locations. For example, if they have been adding new people to their family 
file called MyGenealogy.fdb saved in Documents for several weeks, and then 
inadvertently open an old version MyGenealogy.fdb saved in the Legacy folder 
they conclude that Legacy has lost data.
. Restoring a family file from an old backup can be a problem. If you do not 
backup frequently and need to restore your family file, you will get an older 
version of your file with fewer people.
. Too many backups can be confusing. When you restore from a backup copy, 
select the one with the most recent date.
. Run ScanDisk / Disk Defragmenter regularly on your computer's hard drive and 
replace bad drives.
. Don't push the 2 GB size limitation for a family file. As a file approaches 
the 2 GB limit it becomes susceptible to errors that can't be fixed.
. Back up your family file on a regular basis, especially before any major file 
operations like importing and merging records, or using any tools like 
Check/Repair, Advanced Deleting, Advanced Sourcing or Search and Replace which 
make global changes to your family file.

Jim
Legacy Technical Support


 Original Message 
 From: Elizabeth Verchio borninalabam...@everchio.us
 Sent: Thursday, February 19, 2015 2:02 PM
 To: legacyusergroup@LegacyUsers.com
 Subject: Re: [LegacyUG] Oh-oh!

 Several weeks ago I had the exact   'Oh-oh! event when over 5,000 people 
 who were not previously   linked to a location (In the Master Location 
 List) was suddenly   linked -Â  seems the events were pretty much the way 
 you described   them, Brian.  I just sat and looked at the screen for 
 about 10   minutes - I was too shocked to move!  That was when I looked 
 into   the Legacy e-mail group to see if it had happened before.  By the 
   time I got signed up, able to access and search entires I was so   
 frustrated that I just restored my most recent back-up, from the   night 
 before, and in the process lost several hours of editing.ÂAs you 
 commented maybe just one of those one-in-a-million   chances.  Well, 
 mine makes it a 2 in a million.  After that   happened, I have set a 
 better routine to back-up alternating   between 2 files every hour or so, 
 and when I am ready to end for   the day I back-up to the oldest file and 
 another file on aÂ(mirrored) drive on my network.  Currently, I am 
 cleaning up data,   locations, linked photos, and changing the way I 
 enter burial   information.  Needless to say - having over 5000 profiles 
 to   suddenly be linked to a location that had nothing to do with their   
 live is, well, let me just say I was not a happy camper, ill is a   
 better description! But, it did get me joined up to this users   group 
 where I have gained a lot of good, helpful tools.  Thanks   everybody.

   Elizabeth
   Born in Alabama, still residing in illinois

   On 2/19/2015 1:20 PM, Brian L. Lightfoot wrote:
Iâ?Tm sure 
 this was some random event that can never be duplicated and there 
 is nothing a user can do to avoid it other than a 
 one-in-a-million chance of it happening again. The most important 
 thing is to have a recent backup. Â  Now, 
 speaking of recent backups, I had another oh-oh moment when I 
 looked in my Data folder and found only one backup from a month 
 ago. I know I have backed up more than that. Seems the most 
 recent update of Legacy also changed my custom Data location back 
 to the default C:\Users\Name\My Documentsâ?¦. I never store any 
 data, whether it be Legacy or any other program on the C: drive. 
 Thatâ?Ts the target of any virus so I move data to a different 
 drive. OK, so Iâ?Tm paranoid. Easy to have a custom location do 
 when your system has 2 terabytes of drive storage. Sitting on my 
 C: drive were 22 backups which were merely copied over to my 
 custom drive 

RE: [LegacyUG] Oh-oh!

[Jim Terry/Support]

Brian,

Most of the time and for most of our users, leaving Legacy on when a Windows 
update happens is never a problem, but this coming April I will have worked for 
Millennia Corp. 16 years and I can remember one or two users in the past who 
lost a family file this way.

Jim
Legacy Support


 Original Message 
 From: Brian L. Lightfoot br...@the-lightfoots.com
 Sent: Thursday, February 19, 2015 3:11 PM
 To: legacyusergroup@LegacyUsers.com
 Subject: RE: [LegacyUG] Oh-oh!

 Jim, thanks for putting all those tips together in one place. Very good 
 information for everybody to remember.

 In my own case, I am guilty of running Legacy 24/7 on a single dedicated 
 computer. I never thought about the dreaded Windows Update. I think I need to 
 learn to Exit Legacy at night; besides that creates an auto-backup in the 
 process. Old habits are tough one to break.

 And now, because someone else complained of a similar circumstance, this may 
 not be as random an event as I thought. If the programmers want to look at my 
 database, I've kept it but renamed it from Lightfoot.fdb to  Lightfoot.fubar, 
 240 MBs.

 Brian in CA


 -Original Message-
 From: Jim Terry/Support [mailto:jimte...@legacyusers.com]
 Sent: Thursday, February 19, 2015 2:09 PM
 To: legacyusergroup@LegacyUsers.com
 Subject: Re: [LegacyUG] Oh-oh!

 Here are some things that may help stop data corruption and data loss:

 . Always do Check/Repair before and after updating/upgrading the Legacy 
 program; before and after importing one file into another; before and after 
 merging duplicate persons, etc.
 . Use an uninterruptable power supply or APC to protect your computer from 
 sudden power loss and to filter out power surges/fluctuations.
 . Don't leave Legacy open and unattended for prolonged periods. Shut it down 
 if you are going to bed or will be away for more than a few minutes. A family 
 file can be corrupted if Legacy is open when an automatic Windows update with 
 reboot happens.
 . Make sure that you always work in the same family file.  Some users have 
 more than one family file with the exact same name, but saved in different 
 locations. For example, if they have been adding new people to their family 
 file called MyGenealogy.fdb saved in Documents for several weeks, and then 
 inadvertently open an old version MyGenealogy.fdb saved in the Legacy folder 
 they conclude that Legacy has lost data.
 . Restoring a family file from an old backup can be a problem. If you do not 
 backup frequently and need to restore your family file, you will get an older 
 version of your file with fewer people.
 . Too many backups can be confusing. When you restore from a backup copy, 
 select the one with the most recent date.
 . Run ScanDisk / Disk Defragmenter regularly on your computer's hard drive 
 and replace bad drives.
 . Don't push the 2 GB size limitation for a family file. As a file approaches 
 the 2 GB limit it becomes susceptible to errors that can't be fixed.
 . Back up your family file on a regular basis, especially before any major 
 file operations like importing and merging records, or using any tools like 
 Check/Repair, Advanced Deleting, Advanced Sourcing or Search and Replace 
 which make global changes to your family file.

 Jim
 Legacy Technical Support


  Original Message 
  From: Elizabeth Verchio borninalabam...@everchio.us
  Sent: Thursday, February 19, 2015 2:02 PM
  To: legacyusergroup@LegacyUsers.com
  Subject: Re: [LegacyUG] Oh-oh!
 
  Several weeks ago I had the exact   'Oh-oh! event when over 5,000 
  people who were not previously   linked to a location (In the Master 
  Location List) was suddenly   linked -Â  seems the events were pretty 
  much the way you described   them, Brian.  I just sat and looked at 
  the screen for about 10   minutes - I was too shocked to move!  That 
  was when I looked into   the Legacy e-mail group to see if it had 
  happened before.  By the   time I got signed up, able to access and 
  search entires I was so   frustrated that I just restored my most 
  recent back-up, from the   night before, and in the process lost 
  several hours of editing.ÂAs you commented maybe just one of those 
  one-in-a-million   chances.  Well, mine makes it a 2 in a million.  
  After that   happened, I have set a better routine to back-up 
  alternating   between 2 files every hour or so, and when I am ready to 
  end for   the day I back-up to the oldest file and another file on a   
   (mirrored) drive on my network.  Currently, I am cleaning up data,
 locations, linked photos, and changing the way I enter burial   
  information.  Needless to say - having over 5000 profiles to   
  suddenly be linked to a location that had nothing to do with their   
  live is, well, let me just say I was not a happy camper, ill is a   
  better description! But, it did get me

re: [LegacyUG] other Legacy files

[Jim Terry/Support]

John,

There are several ancillary files that may show in the data folder where
the family file (.FDB) is saved. They do not contain any family tree
information. If you delete the ancillary files, Legacy will simply recreate
them as needed. These files include but are not resistricted to:


.CB= Clipboard information  settings file (older versions of Legacy)
.CBH = Clipboard header file (older versions of Legacy)
.FSD = Legacy FamilySearch Database (Legacy 7.5)
.FG= Focus Group file
.IGI = IGI Search results file
.LDB = Record-Locking Info. (temp. file made when .FDB opens  deleted when
it closes properly)
.NC = Source clipboard
.PPL = Potential Problems List
.Rc3 = Calculated Relationships
.REL.CAL = Relationship Calculator file
.RGD = Research Guidance file
.TC = Clipboard files (To-do, source, etc.)
.TC0-9 = Clipboard files (older versions)
.TCH = Clipboard files (older versions)


The ancillary files cannot be opened by the user. If you try, you will get
a message that you need go to the Internet for a program to open it or look
on your computer for a program to open it. If you could see inside them you
would find no genealogical information.


 Original Message 
 From: johnmtownsend2...@yahoo.com
 Sent: Friday, December 19, 2014 2:18 PM
 To: legacyusergroup@LegacyUsers.com
 Subject: [LegacyUG] other Legacy files

 What are the FamilyName.FG, FamilyName~PPL.PPL, FamilyName~Rc3.Rc3.Cal
files?  Are they required if sharing a database with someone else?

 Thanks anyone.

 John Townsend




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Re: [LegacyUG] how to...

[Jim Terry/Support]

Cheri,

There are two articles in our Knowledge Base that will help you with Legacy 
FamilySearch:

How to use Legacy FamilySearch to Share Information with the Family Tree at 
FamilySearch.org at http://support.legacyfamilytree.com/article/AA-00880 . 
There are two PDF files for download here are guides to Legacy and FamilySearch 
(one for LDS users and one for the general public).

GEDCOM Files - How to upload a GEDCOM file to FamilySearch at 
http://support.legacyfamilytree.com/article/AA-00938 .

At the present time Legacy FamilySearch can download sources from 
FamilySearch.org into Legacy. This is something that will happen in the future.

Jim
Technical Support
Legacy Family Tree


 Original Message 
 From: Cheri Moss cmo...@msn.com
 Sent: Thursday, November 20, 2014 9:48 PM
 To: legacyusergroup@LegacyUsers.com
 Subject: Re: [LegacyUG] how to...

 Thanks everyone, I found. I had used it before, but it's been awhile.

 I have another question maybe someone can help me with or direct me to where 
 I can find the answer. I know how to transfer information from Legacy to 
 Family Search and names and dates from Family Search to Legacy, but I was 
 wondering if there was a way to transfer the source documentation including 
 and document copies from Family Search to Legacy without having to cut and 
 paste.

 Thank you I appreciate the help.

 Cheri



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Archived messages after Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/
Archived messages from old mail server - before Nov. 21 2009:
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blog (http://news.LegacyFamilyTree.com).
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Re: [LegacyUG] how to...

[Jim Terry/Support]

The source that transfers to Legacy automatically is very generic - just the 
name of the person, their FSID and the website address. What Cheri is asking 
about are the specific sources of information attached to people's vital 
information and other events in the FamilyTree at FamilySearch. Legacy 
FamilySearch can not transfer these into Legacy at this time.

Jim
Technical Support
Legacy Family Tree


 Original Message 
 From: Pat Hickin pph...@gmail.com
 Sent: Friday, November 21, 2014 7:23 AM
 To: legacyusergroup@LegacyUsers.com
 Subject: Re: [LegacyUG] how to...

 My experience is that it transferred automatically.

 Pat

 On Fri, Nov 21, 2014 at 12:47 AM, Cheri Moss cmo...@msn.com wrote:

Thanks everyone, I found. I had used it before, but it's been awhile.
 
  I have another question maybe someone can help me with or direct me to
  where I can find the answer. I know how to transfer information from Legacy
  to Family Search and names and dates from Family Search to Legacy, but I
  was wondering if there was a way to transfer the source documentation
  including and document copies from Family Search to Legacy without having
  to cut and paste.
 
  Thank you I appreciate the help.
 
  Cheri



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re: [LegacyUG] how to...

[Jim Terry/Support]

Cheri,

The correct way is to first enter the two children. Next, in Family View, 
right-click on one of the twins and select Children's Settings from the popup 
menu to open the Edit Children screen. Highlight the first twin and set his/her 
Child Status to Twin, then do the same for the second twin and close the 
screen.  The Twin status can be included in reports. In the report screen, 
click the Report Options button (has a pencil, triangle and ruler) and on the 
Include tab check mark Child Status and close the screen. You are now ready to 
print.


 Original Message 
 From: Cheri Moss cmo...@msn.com
 Sent: Thursday, November 20, 2014 1:44 PM
 To: legacyusergroup@LegacyUsers.com
 Subject: [LegacyUG] how to...

 Hi,

 I'm new to the group, but I was wondering if anyone could tell me how to 
 record if someone is a twin. I'm trying to clean up my records and it was 
 previously record in the title suffix.  Thanks.

 Cheri



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blog (http://news.LegacyFamilyTree.com).
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re: [LegacyUG] I need to down load Legacy 7

[Jim Terry/Support]

Lloyd,

Please see the article Downloads for Previous Versions of Legacy Family
Tree at http://support.legacyfamilytree.com/article/AA-00899. Use your
Legacy 7.5 customer number to unlock the Deluxe features.

Jim
Technical Support
Legacy Family Tree


 Original Message 
 From: LHite31 lhit...@gmail.com
 Sent: Wednesday, November 19, 2014 7:33 AM
 To: legacyusergroup@LegacyUsers.com
 Subject: [LegacyUG] I need to down load Legacy 7

 Hello List,

 Is Legacy 7 still available to download? My copy got corrupted.

 Lloyd



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 http://www.LegacyFamilyTree.com/Etiquette.asp
 Archived messages after Nov. 21 2009:
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re: [LegacyUG] I need to down load Legacy 7

[Jim Terry/Support]

Use http://support.legacyfamilytree.com/article/AA-00899 (without the
period).

 Original Message 
 From: Jim Terry/Support jimte...@legacyusers.com
 Sent: Wednesday, November 19, 2014 7:36 AM
 To: legacyusergroup@LegacyUsers.com
 Subject: re: [LegacyUG] I need to down load Legacy 7

 Lloyd,

 Please see the article Downloads for Previous Versions of Legacy Family

 Tree at http://support.legacyfamilytree.com/article/AA-00899. Use your
 Legacy 7.5 customer number to unlock the Deluxe features.

 Jim
 Technical Support
 Legacy Family Tree


  Original Message 
  From: LHite31 lhit...@gmail.com
  Sent: Wednesday, November 19, 2014 7:33 AM
  To: legacyusergroup@LegacyUsers.com
  Subject: [LegacyUG] I need to down load Legacy 7
 
  Hello List,
 
  Is Legacy 7 still available to download? My copy got corrupted.
 
  Lloyd
 
 
 
  Legacy User Group guidelines:
  http://www.LegacyFamilyTree.com/Etiquette.asp
  Archived messages after Nov. 21 2009:
  http://www.mail-archive.com/legacyusergroup@legacyusers.com/
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  Online technical support: http://www.LegacyFamilyTree.com/Help.asp
  Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree)
and
 on our blog (http://news.LegacyFamilyTree.com).
  To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp




 Legacy User Group guidelines:
 http://www.LegacyFamilyTree.com/Etiquette.asp
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Re: [LegacyUG] Date Last Edited in Legacy 8.0.0.454

[Jim Terry/Support]

Steve,

To see the the Modified Date window, mouseover the lower right corner of the 
Legacy screen and click on the small white box that appears. Visit 
http://support.legacyfamilytree.com/article/AA-00920 for more information on 
modified dates.

Jim
Legacy Family Tree
Technical Support


 Original Message 
 From: Wm Voss bellafort...@earthlink.net
 Sent: Sunday, November 09, 2014 5:37 PM
 To: legacyusergroup@LegacyUsers.com
 Subject: Re: [LegacyUG] Date Last Edited in Legacy 8.0.0.454

 It's been there since v5

 Wm Voss

 On 09-Nov-14 5:01 PM, Michele/Support wrote:
 
  Steve,
 
  Yes, in 7.5 the date at the bottom right corner is the modified
  date.Ã,  If you click the date you will get a box that pops up with
  more information.
 
  Michele
 
  Technical Support



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Re: [LegacyUG] Rules for Entering Place Names in England and Canada

[Jim Terry/Support]

I should live long!

Jim
Legacy Technical Support

 On Wed, Nov 5, 2014 at 8:48 AM, Brian L. Lightfoot
 br...@the-lightfoots.com wrote:
  Technically, every spot on earth is moving.ever so slowly. But in our
  lifetime, the measurable differences are so small. Here is Wikipedia's
  answer:
 
  The surface layer of the Earth, the lithosphere, is broken up into several
  tectonic plates. Each plate moves in a different direction, at speeds of
  about 50 to 100 mm per year. As a result, for example, the longitudinal
  difference between a point on the equator in Uganda (on the African Plate)
  and a point on the equator in Ecuador (on the South American Plate) is
  increasing by about 0.0014 arcseconds per year.
 
  Now if your family file goes back 500,000 years, then your latitude and
  longitude coordinates have a problem. Otherwise, you're OK. J
 
 
  Brian in CA which is sliding into the Pacific Ocean



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Re: [LegacyUG] Legacy 8 Deluxe slow or not responding

[Jim Terry/Support]

Legacy 8.0 will respond faster is the Potential Problems icons (indicators)
are turned off. Click on Options  Customize  8. View and uncheck 8.12
Monitor Potential Problems and then click Save.

Jim
Legacy Family Tree
Technical Support


 Original Message 
 From: Sherry/Support she...@legacyfamilytree.com
 Sent: Friday, October 24, 2014 9:04 AM
 To: legacyusergroup@LegacyUsers.com
 Subject: Re: [LegacyUG] Legacy 8 Deluxe slow or not responding

 Could be the size of the file - but when I just opened v8 and then
 quickly v7.5, v8 still opened before v7.5 did same file (in fact,
 the v8 file has about 25 more individuals)

 Some people have reported that it's slower opening a large file, but I
 haven't noticed any difference.

 Please do the steps I recommended to help speed things up. Compact
 File compacts more than the Check/Repair plus defragging your computer
 and cleaning up the registry can make a world of difference on how
 programs run on it.


 Sincerely,
 Sherry
 Technical Support
 Legacy Family Tree


 On Fri, Oct 24, 2014 at 8:56 AM, Carlene carlene...@gmail.com wrote:
  In comparison to 7.5 there is a opening lag, quite noticeable and
  occasionally it gives me a not responding. I am running a Windows 7
  64bit with 8 GB of memory.
  I have exactly the same number of persons in 7.5 so that has no
bearing.
  Maintenance has been done.
  Programs running has no bearing either as both 7.5 and 8 are running
at
  the same time when not responding occurs. I will try and record what I
  am trying to do when that happens.
  My point is that it is real and happens.  Not that it bothers me
greatly.
 
  Carlene
 
 
  On 10/24/2014 11:13 AM, Sherry/Support wrote:
  How big is your file (how many individuals)?
  Which version of Windows do you have? How much RAM (memory)?
 
  Have you done File  File Maintenance  Check/Repair and Compact
Family File?
  (Backup First!)
 
  Have you been maintaining your computer with defragging and running a
  registry cleaner such as CClean to remove the junk that accumulates
on
  your computer?
 
  Do you have any other programs running in the background that are
memory hogs?
 
  I've run some really large files in Legacy and haven't had any
  problems with lag...
 
 
  Sincerely,
  Sherry
  Technical Support
  Legacy Family Tree
 



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Re: [LegacyUG] Legacy 8 Deluxe slow or not responding

[Jim Terry/Support]

Yeah, I had a user last week use some tools like this and found 8 bad
Windows system files. I guess Microsoft does want you to discover things
like that.

Jim
Technical Support


 Original Message 
 From: grayscot2 graysc...@gmail.com
 Sent: Friday, October 24, 2014 1:39 PM
 To: legacyusergroup@LegacyUsers.com
 Subject: Re: [LegacyUG] Legacy 8 Deluxe slow or not responding

 Microsoft advises against using any registry cleaner including CC.
Says the clutter is harmless while the cleaners cause real problems.

   Of course, who among us has ever trusted anything MS says.

 Prescott Smith
 presku...@yahoo.com




 From: Sherry/Support [she...@legacyfamilytree.com]
 Sent: Friday, 24 October, 2014 10:13 AM
 To: legacyusergroup@legacyusers.com
 Subject: Re: [LegacyUG] Legacy 8 Deluxe slow or not responding

 How big is your file (how many individuals)?
 Which version of Windows do you have? How much RAM (memory)?

 Have you done File  File Maintenance  Check/Repair and Compact Family
File?
 (Backup First!)

 Have you been maintaining your computer with defragging and running a
 registry cleaner such as CClean to remove the junk that accumulates on
 your computer?

 Do you have any other programs running in the background that are memory
hogs?

 I've run some really large files in Legacy and haven't had any
 problems with lag...

 Sincerely,
 Sherry
 Technical Support
 Legacy Family Tree

 On Thu, Oct 23, 2014 at 9:43 PM, June wrote:
  Since I updated Legacy 8 I have found that it is really really slow and
2
  out of 3 times it says not responding, although if I leave it, it
eventually
  opens or closes.
 
  I have no issues with other programmes and so wonder what I could try
to
  resolve this.
 
  Thank you
 
 
 
  June




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re: [LegacyUG] Question About Web Presence

[Jim Terry/Support]

Jerry,

See Web Pages - How to Create and Publish at
http://support.legacyfamilytree.com/article/AA-00965 .

Jim
Legacy Family Tree
Technical Support


 Original Message 
 From: Jerry bearjerca...@gmail.com
 Sent: Thursday, October 23, 2014 9:44 AM
 To: legacyusergroup@LegacyUsers.com
 Subject: [LegacyUG] Question About Web Presence

 Is it feasible (or do some of you do this already) to put your Legacy
 family tree on your own website?



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Re: [LegacyUG] Question About Web Presence

[Jim Terry/Support]

Jerry,

There is no web-based version of Legacy.

Jim
Legacy Family Tree
Technical Support


 Original Message 
 From: Jerry bearjerca...@gmail.com
 Sent: Thursday, October 23, 2014 12:13 PM
 To: legacyusergroup@LegacyUsers.com
 Subject: Re: [LegacyUG] Question About Web Presence

 Thanks for the comments, but so far everyone is missing what I asked.  I

 have not seen anything formatted on the web that looks Legacy Family
 Tree.  May I presume there is no such animal?



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re: [LegacyUG] Make a Focus Group

[Jim Terry/Support]

Ann,

The Save and Load buttons in the Focus Group screen and only for saving and
reloading the selections/options you chose for determining who will be
exported file or included in a report.  It is not the exported file or
report itself.

Jim
Legacy Family Tree
Technical Support


 Original Message 
 From: aparsons aparsons...@gmail.com
 Sent: Friday, October 17, 2014 9:47 AM
 To: legacyusergroup@LegacyUsers.com
 Subject: [LegacyUG] Make a Focus Group

 I need help making a focus group. I use Windows 7, Legacy 8 Deluxe
version
 8.0.0.439. This is what I did



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re: [LegacyUG] How do I Convert Reports To Word For Editing

[Jim Terry/Support]

Al,

See Tips for editing RTF reports created by Legacy at
http://support.legacyfamilytree.com/article/AA-00550


 Original Message 
 From: Alan Wakenhut a...@genealogygenius.com
 Sent: Wednesday, October 15, 2014 9:36 AM
 To: legacyusergroup@LegacyUsers.com
 Subject: [LegacyUG] How do I Convert Reports To Word For Editing

 Is there a way to convert reports produced in Legacy 8 that can be
converted into Word for editing?

 Al



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re: [LegacyUG] Can FG, TC, and FG files be safely deleted?

[Jim Terry/Support]

Jerry,

There are several ancillary files that may show in the data folder where
the family file (.FDB) is saved. They do not contain any family tree
information. If you delete the ancillary files, Legacy will simply recreate
them. These files include but are not resistricted to:

.CB= Clipboard information  settings file (older versions of Legacy)
.CBH = Clipboard header file (older versions of Legacy)
.FSD = Legacy FamilySearch Database
.FG= Focus Group file
.IGI = IGI Search results file
.LDB = Record-Locking Info. (temp. file made when .FDB opens  deleted when
it closes properly)
.NC = Source clipboard
.PPL = Potential Problems List
.Rc3 = Calculated Relationships
.REL.CAL = Relationship Calculator file
.RGD = Research Guidance file
.TC = Clipboard files (To-do, source, etc.)
.TC0-9 = Clipboard files (older versions)
.TCH = Clipboard files (older versions)

The ancillary files cannot be opened by the user.  If you try, you will get
a message that you need go to the Internet for a program to open it or look
on your computer for a program to open it.  If you could see inside them
you would not find any genealogical information.

Jim
Legacy Family Tree
Technical Supoort


 Original Message 
 From: Jerry bearjerca...@gmail.com
 Sent: Friday, October 10, 2014 11:22 AM
 To: legacyusergroup@LegacyUsers.com
 Subject: [LegacyUG] Can FG, TC, and FG files be safely deleted?

 Can someone in the user group please tell me if I can safely delete FG,
 NC, and TC files?   I'm trying to get rid of all not needed backups,
 etc., but I am not sure what role these files played in relation to the
 regular .fdb database files.  In other words, is the FG, NC TC file
 needed for the CURRENT .fdb file?  Thanks,  Jerry in Michigan USA



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re: [LegacyUG] Living status (yes or no)

[Jim Terry/Support]

Kathy,

1. Click on Tools  Advanced Set Living.
2. Set the cutoff age at the desired level by either typing in the number
or by using the up and down arrows of the spin control.
3. Click the Start button.  Legacy goes through your entire family file
setting the Living flag to NO when it is determined that they are older
than the you specified.  When finished, Legacy asks if you would like to
see a list of all the people who had their Living flag set to NO.  To view
the list, click Yes.

Jim
Legacy Family Tree
Technical Support




 Original Message 
 From: Kathy Meyer kmeyer2...@gmail.com
 Sent: Friday, October 10, 2014 1:10 PM
 To: legacyusergroup@LegacyUsers.com
 Subject: [LegacyUG] Living status (yes or no)

 As I am entering a number of new individuals into my database, I have to
 change the bubble from Yes to No every time, even though they are born
in
 the 1600s-1700s.  Is there a place/setting where I can have it
 automatically marked as Not Living if the birth date is over, say, 115
 years?

 Thanks, Kathy



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re: [LegacyUG] Media File Names

[Jim Terry/Support]

William,

My advice is do not use RINs in media file names. Over the course of time
RINs numbers are likely to change for some individuals as you delete
records and merge individuals, which leaves gaps in the RIN sequence
(abandoned RINs). Legacy can use these abandoned RINs when you import
GEDCOMs or add new people or renumber RINs to fill gaps. A photo name
RIN135tombstone five years ago might not belong to the person with RIN 135
today.

I like to name pictures of people by surname, given name(s) and a short
description like Newborn or 45thBirthday etc.


 Original Message 
 From: William Hoff bh...@mchsi.com
 Sent: Wednesday, October 08, 2014 6:59 PM
 To: legacyusergroup@LegacyUsers.com
 Subject: [LegacyUG] Media File Names

 I've read here that media file names should have no caps and no spaces.
Are there any other rules / best practices one needs to know about?




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Re: [LegacyUG] Can't believe I deleted whole family

[Jim Terry/Support]

Sheila,

In Legacy 7.5 and earlier versions we frequently experienced users who
accidentally deleted  their entire family file.  Thinking they were
deleting just one father-mother family with kids, they would click on File
 Delete Family File and confirm the deletion.  Their whole family file
(.fdb) would then be sent into the Recycle Bin.  Usually restoring from the
Recycle Bin would get everything back or they could restore from their
backup file and get everything back.  The only permanent losses were a few
people who emptied their Recycle Bins before contacting us and only backed
up very infrequently, like once every month or two.  I recently helped a
user restore from a backup.  The most recent one he had was six months
old.

Jim
Legacy Family Tree
Technical Support


 Original Message 
 From: Sheila Altenbernd sheilax...@gmail.com
 Sent: Wednesday, October 08, 2014 12:41 PM
 To: legacyusergroup@LegacyUsers.com
 Subject: Re: [LegacyUG] Can't believe I deleted whole family

 Really, deleting one person deletes the entire family!!

 I just purchased Legacy and am still experimenting with it.

 Sheila Altenbernd



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re: [LegacyUG] Legacy Charting question

[Jim Terry/Support]

Jesicca,

Click on Publish  Order Chart and follow the screen prompts.

Jim
Legacy Family Tree
Technical Support


 Original Message 
 From: Jessica Morgan jrkmorg...@gmail.com
 Sent: Sunday, October 05, 2014 9:52 PM
 To: legacyusergroup@LegacyUsers.com
 Subject: [LegacyUG] Legacy Charting question

 If I need help with ordering a chart in Legacy Charting, where can I
find
 that, if not here? I'm unsure of what size paper I need???


 *Jessica Morgan*



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RE: [LegacyUG] RUNTIME ERROR 5 again

[Jim Terry/Support]

Run-time error 5 can happen at different times and when totally different
things in Legacy.  In order for our programmers to be able to fix a problem
they first must be able to reproduce it.  If they can't reproduce it, they
have no way of diagnosing the cause. If you can send us the steps that
consistently reproduce the problem on their computers the programmers will
work on it.

Jim
Legacy Family Tree
Technical Support


 Original Message 
 From: Genealogy geneal...@btinternet.com
 Sent: Friday, September 26, 2014 2:21 AM
 To: legacyusergroup@LegacyUsers.com
 Subject: RE: [LegacyUG] RUNTIME ERROR 5 again

 Jim,
  This error has only started occurring for me after upgrading to V8, the
previous versions I've used never caused this error. Legacy is an excellent
program and the best I've found for genealogy recording and this is the
only major negative point that I have found so far with V8. No other
program I have ever used, genealogy use or otherwise, has had this problem,
but then I may just have been lucky!

 I appreciate how difficult this type of error can be to isolate but I
sincerely hope that one of your programmers is looking for any possible
causes as it's very annoying.
 On restarting, Legacy never resumes where it crashed but usually at an
individual I had been working on quite some time before and to compound the
error, there is no trail back to the individual being worked with when
Legacy crashed- very frustrating!

 Geoff

 -Original Message-
 From: Jim Terry/Support [mailto:jimte...@legacyusers.com]
 Sent: Thursday, September 25, 2014 11:37 PM
 To: legacyusergroup@LegacyUsers.com
 Subject: RE: [LegacyUG] RUNTIME ERROR 5 again

 Geoff,

 Yes, Check/Repair is excellent preventive maintenance for a variety of
run-time errors. You don't have to wait for problems to appear to run Check
and Repair.

 Jim
 Legacy Family Tree
 Technical Support


  Original Message 
  From: Genealogy geneal...@btinternet.com
  Sent: Thursday, September 25, 2014 3:31 PM
  To: legacyusergroup@LegacyUsers.com
  Subject: RE: [LegacyUG] RUNTIME ERROR 5 again
 
  I'm running Windows Vista with all updates and bug fixes and I've had
 this error for quite a while, for me this only happens when I run my
mouse over the index view.
  I have tried all that is recommend below, which did work for a short
 time, but the only way I have found that appears to help more is to run
check and repair very frequently.
 
  Geoff
 
  -Original Message-
  From: Jim Terry/Support [mailto:jimte...@legacyusers.com]
  Sent: Thursday, September 25, 2014 9:33 PM
  To: legacyusergroup@LegacyUsers.com
  Subject: re: [LegacyUG] RUNTIME ERROR 5 again
 
  Pat,
 
  Try a clean removal of Legacy and a fresh re-install. Please see the
 article Uninstall - how to do a complete and totally clean removal of
Legacy 8.0 at http://support.legacyfamilytree.com/article/AA-00926. To do
a fresh download of Legacy Family Tree 8.0 Deluxe, please visit
http://www.legacyfamilytree.com/DownloadNewLegacy8Deluxe.asp and use your
Legacy 8 customer number to unlock the deluxe features.
 
  Jim
  Legacy Family Tree
  Technical Support
 
 
 
   Original Message 
   From: kinhunter25 kinhunte...@gmail.com
   Sent: Thursday, September 25, 2014 12:46 PM
   To: legacyusergroup@LegacyUsers.com
   Subject: [LegacyUG] RUNTIME ERROR 5 again
  
   Sorry, forgot necessary info:
  
   Using Legacy 8 latest version.
  
   Running Windows 8.1 fully updated and have been for as long as it
   has been out w/o a problem with Legacy.
  
   Additionally, using a program called START8 to avoid the W8.1 start
   menu and all the modern apps and have been since about a month after

   upgrading to W8.0, again w/o a problem until now.
  
   kinhunter
  
  
  
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   and
  on our blog (http://news.LegacyFamilyTree.com).
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  and
 on our blog (http://news.LegacyFamilyTree.com).
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  Legacy User

Re: [LegacyUG] RUNTIME ERROR 5 again

[Jim Terry/Support]

Yes,  please send us the steps and the family file.

Jim
Legacy Family Tree
Technical Support


 Original Message 
 From: MikeFry emjay...@gmail.com
 Sent: Friday, September 26, 2014 9:36 AM
 To: legacyusergroup@LegacyUsers.com
 Subject: Re: [LegacyUG] RUNTIME ERROR 5 again

 On 26 Sep 2014 17:28, Jim Terry/Support wrote:

  Run-time error 5 can happen at different times and when totally
different
  things in Legacy.  In order for our programmers to be able to fix a
problem
  they first must be able to reproduce it.  If they can't reproduce it,
they
  have no way of diagnosing the cause. If you can send us the steps that
  consistently reproduce the problem on their computers the programmers
will
  work on it.

 In my experience, this kind of problem not only needs the exact sequence
of
 steps, but also needs the exact data.

 --
 Regards,
 Mike Fry (Jhb)



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re: [LegacyUG] RUNTIME ERROR 5 again

[Jim Terry/Support]

Pat,

Try a clean removal of Legacy and a fresh re-install. Please see the
article Uninstall - how to do a complete and totally clean removal of
Legacy 8.0 at http://support.legacyfamilytree.com/article/AA-00926. To do
a fresh download of Legacy Family Tree 8.0 Deluxe, please visit
http://www.legacyfamilytree.com/DownloadNewLegacy8Deluxe.asp and use your
Legacy 8 customer number to unlock the deluxe features.

Jim
Legacy Family Tree
Technical Support



 Original Message 
 From: kinhunter25 kinhunte...@gmail.com
 Sent: Thursday, September 25, 2014 12:46 PM
 To: legacyusergroup@LegacyUsers.com
 Subject: [LegacyUG] RUNTIME ERROR 5 again

 Sorry, forgot necessary info:

 Using Legacy 8 latest version.

 Running Windows 8.1 fully updated and have been for as long as it has
 been out w/o a problem with Legacy.

 Additionally, using a program called START8 to avoid the W8.1 start
 menu and all the modern apps and have been since about a month after
 upgrading to W8.0, again w/o a problem until now.

 kinhunter



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re: [LegacyUG] Events - entered too much information, Not Responding, unable to open

[Jim Terry/Support]

Cynthia,

I would definitely start with a Check/Repair of your family file to see if
this clears the problem you are having with your record. Please see the
article How to Check/Repair your family file - Legacy 8 at
http://support.legacyfamilytree.com/article/AA-00749

Jim
Legacy Family Tree
Technical SUpport

 Original Message 
 From: Cynthia N. Russell fergusresearc...@gmail.com
 Sent: Tuesday, September 09, 2014 7:24 AM
 To: legacyusergroup@LegacyUsers.com
 Subject: [LegacyUG] Events - entered too much information, Not
Responding, unable to open

 I have been busy updating my own information in the Events tab under
 various headings, Addresses, Education, Travel, etc.

 Now I can get to my page, but Events will not open and the program gives
me
 Not responding message.

 Yes, I am able to open Events in other individuals, but not in my own
page.

 How do I get in to combine and delete some of the listings?

 I am not having any other problems. If you give me directions, please
give
 them to me in baby steps.

 C.N. Russell



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re: [LegacyUG] Saving a Tagged File

[Jim Terry/Support]

Bobby,

Try copy and paste into the address bar of your browser. The link in your
message includes a period after AA-00949 - remove the period and the link
will work fine.

Sincerely,
Jim
Technical Support
Legacy Family Tree

 Original Message 
 From: Bobby Johnson b...@brmemc.net
 Sent: Friday, September 05, 2014 1:42 PM
 To: legacyusergroup@LegacyUsers.com
 Subject: [LegacyUG] Saving a Tagged File

 In todays Virtual Users Group webinar there was an audience question and
 answer as follows:

 Q: Can a tag list be saved to a computer file and later reload the tag
list
 to continue working on the list?
 A: Yes, see the Advanced Tagging article at
 http://support.legacyfamilytree.com/article/AA-00949.
  The link gets a There is no data to display.  Does anyone know how to
get
 this article?

 Bobby





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[LegacyUG] Do you Have a Favorite Detailed Search that you would like to share?

[Jim Terry/Support]

I am putting together a how-to support page on Detailed Searches. See
http://support.legacyfamilytree.com/article/AA-00950 (it's not finished).
Do you Have a favorite detailed search that you would like to share? In
particular I am looking for Detailed Searches that use three Conditions.
Please save your search and send me the .SC0 file (use the Save button at
the bottom of the Detailed Search screen).

Thanks,

Jim Terry
Legacy Family Tree
Technical Support



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Re: [LegacyUG] Do you Have a Favorite Detailed Search that you would like to share?

[Jim Terry/Support]

Ron,

Thank you!

Jim


 Original Message 
 From: Ron Taylor doit4...@yahoo.com
 Sent: Wednesday, September 03, 2014 4:44 PM
 To: legacyusergroup@LegacyUsers.com
 Subject: Re: [LegacyUG] Do you Have a Favorite Detailed Search that you
would like to share?

 This one's pretty simple but I use it quite often when I don't have the
married names included in Name List.

 Another that is more involved is a saved Focus Group of collaborators
with 12 generations of ancending pedigree for each.  I use
SearchMiscellaneousFocus GroupCreate List and set Tag1 for those
ascending lines.  Then I set Tag2 for descendants of an ancestor common to
the collaborators (within 12 generations).  Finally those with Tag1 and
Tag2 are exported to a new database and then a nice descendant chart of
related collaborators is easy to produce.




 On Wednesday, September 3, 2014 11:18 AM, Jim Terry/Support
jimte...@legacyusers.com wrote:



 I am putting together a how-to support page on Detailed Searches. See
 http://support.legacyfamilytree.com/article/AA-00950 (it's not
finished).
 Do you Have a favorite detailed search that you would like to share? In
 particular I am looking for Detailed Searches that use three Conditions.
 Please save your search and send me the .SC0 file (use the Save button
at
 the bottom of the Detailed Search screen).

 Thanks,

 Jim Terry
 Legacy Family Tree
 Technical Support



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Re: [LegacyUG] Sourcing a blank first name in SourceWriter?

[Jim Terry/Support]

And try searching the Internet using terms like Unknown, Unk, ??? and
--- entered into a Surname or other field.  I guarantee Ancestry,
FamilySearch and other genealogy websites will be confused by them and
won't return any useful information.


 Original Message 
 From: Sherry/Support she...@legacyfamilytree.com
 Sent: Tuesday, July 01, 2014 9:08 AM
 To: legacyusergroup@LegacyUsers.com
 Subject: Re: [LegacyUG] Sourcing a blank first name in SourceWriter?

 However, the drawback to entering something in a field where you don't
 have information (question marks, dashes, unknown, etc) are:

 1. If you use the Missing Information search tab in the Search
 window, you won't find the missing information - it's looking for
 blank fields.

 2. If you use the not equal to or equal to in a Detailed Search
 and leave the field blank, (find everyone who doesn't have this field
 blank or find everyone who has this field blank - good search for
 missing data) the search won't give you what you're looking for

 3. If you want to use Insert underlines for missing in the book
 reports, those fields will not be included since again it's looking
 for empty fields.

 4. Blank fields draw attention to the reader in the chart reports.

 So entering anything in the fields that you don't have information for
 can impeded your research.

 I know a lot of people insert a lot of different things but I really
 don't recommend it. In my early days I did and now I'm sorry (easy to
 remove for everything but Surname)

 Mr and Mrs should only be used as a surname prefix Legacy will
 complain if you put that in a given name field


 Sincerely,
 Sherry
 Technical Support
 Legacy Family Tree


 On Tue, Jul 1, 2014 at 8:54 AM, singhals singh...@erols.com wrote:
  Or for absolute certainty while scanning a list of name : Mr
  Ms as appropriate to the known gender.
 
  MOST folks are clever enough to realize no one uses Mr or Ms
  as a given name, it is a blinking flag that more research
  needs doing, but it pops off the printed page so when I'm
  going down a printed alpha list that isn't color-coded.
  Then too -- some newspaper announcements of marriages do
  refer to the out-of-town party as Mr. Smith or Miss Jones.
 
  May not be a best practice but it tells me what I want to
  know and at first glance.
 
  Cheryl



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re: [LegacyUG] Charting Warning Message

[Jim Terry/Support]

Chick,

I don't recall ever hearing about this problem in Legacy Charting 8 before. I 
have a few questions, the answers which might lead to a solution.

. Where is Legacy 8 installed on your computer?
. Where is your family file saved on your computer?
. Do you save your family file in a 'cloud' application like SkyDrive, Goodle 
Drive, Dropbox, Sugar Sync, etc.?
. Do you login to your computer with full administrative permissions or with a 
user account that has limited permissions?

Jim
Legacy Family Tree
Technical Support


 Original Message 
 From: Chick Lewis cglewi...@gmail.com
 Sent: Friday, May 09, 2014 12:44 PM
 To: legacyusergroup@LegacyUsers.com
 Subject: [LegacyUG] Charting Warning Message

 Every time I open a chart in Legacy8 Charting I get the following warning:

 The genealogy file could not be found
 Some editing features have been disabled

 I click on OK and the file opens normally. Why am I getting this warning
 and how do I get rid of it?



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Re: [LegacyUG] Charting Warning Message

[Jim Terry/Support]

Chick,

Sherry has jogged my memory. I assume that the family file from which the
chart was made is no longer available or has been moved from where it was
originally when the chart was first made.

Jim
Legacy Family Tree
Technical Support


 Original Message 
 From: Chick Lewis cglewi...@gmail.com
 Sent: Friday, May 09, 2014 1:41 PM
 To: legacyusergroup@LegacyUsers.com
 Subject: Re: [LegacyUG] Charting Warning Message

 Jim,
 Thanks for your reply.
 Legacy is installed properly in Program Files (x86)
 Family File is saved in Default location in Documents folder.
 I do not use any cloud application.
 I have full administrative permissions.
 I did manually move my charts that were made in Legacy 7.5 into its own
 charting folder in the same location with the data and media folder.
 Everything works fine in spite of the warning msg.
 Chick



 On Fri, May 9, 2014 at 1:23 PM, Jim Terry/Support
 jimte...@legacyusers.comwrote:

  Chick,
 
  I don't recall ever hearing about this problem in Legacy Charting 8
  before. I have a few questions, the answers which might lead to a
solution.
 
  . Where is Legacy 8 installed on your computer?
  . Where is your family file saved on your computer?
  . Do you save your family file in a 'cloud' application like SkyDrive,
  Goodle Drive, Dropbox, Sugar Sync, etc.?
  . Do you login to your computer with full administrative permissions
or
  with a user account that has limited permissions?
 
  Jim
  Legacy Family Tree
  Technical Support
 
 
   Original Message 
   From: Chick Lewis cglewi...@gmail.com
   Sent: Friday, May 09, 2014 12:44 PM
   To: legacyusergroup@LegacyUsers.com
   Subject: [LegacyUG] Charting Warning Message
  
   Every time I open a chart in Legacy8 Charting I get the following
  warning:
  
   The genealogy file could not be found
   Some editing features have been disabled
  
   I click on OK and the file opens normally. Why am I getting this
warning
   and how do I get rid of it?
  
  
  
   Legacy User Group guidelines:
   http://www.LegacyFamilyTree.com/Etiquette.asp
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   http://www.mail-archive.com/legacyusergroup@legacyusers.com/
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  and on our blog (http://news.LegacyFamilyTree.com).
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and
  on our blog (http://news.LegacyFamilyTree.com).
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re: [LegacyUG] failure to print most recent generation in descendants book report

[Jim Terry/Support]

Judy,

1. Make sure there 7 generations of descendants from the starting person.

2. Make sure that there are no broken links (disconnects) in the descendant
line.

3. Check/repair your family file.  Click on File File Maintenance 
Check/Repair and follow the prompts. If any error messages occur during the
Check/Repair process, click No to continue with the repair. Do step 1 twice
if errors are found.

4. Click the Reset button in the lower right of the Descendant Book screen.
Confirm the reset with Yes.

5. You will have to reset your options. In the Descendant Book screen set:

   (1) 7 Generations on the main screen.
   (2) On the Page Layout tab check mark 'Start new page after each
generation (mandatory if including source footnotes).
   (3) Click the Report Options button (has a pencil, triangle and rule
image) and reset your options tab by tab as needed and then click on
Close.

I think this should take care of everything. Try your Descendant Book
again.

Jim
Legacy Family Tree
Technical Support


 Original Message 
 From: Judy Weber jwe...@centurylink.net
 Sent: Wednesday, May 07, 2014 11:18 AM
 To: legacyusergroup@LegacyUsers.com
 Subject: [LegacyUG] failure to print most recent generation in
descendants book report

 I have obviously gone wrong somewhere and checked or unchecked the box I
 need to get my descendants book report to print, as a separate
generation,
 the most recent generation of my family line. Some time ago it printed
the
 sixth generation just fine. Now it stops with the fifth generation. Why?
I
 am not using Legacy 8. I am using the version just before it, 7
something.

 Judy Weber




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re: [LegacyUG] e-mailing questionnaire

[Jim Terry/Support]

Betty,

The best you can do in this regard is send the Questionnaire as a text
file.

Jim
Technical Support
Legacy Family Tree


 Original Message 
 From: Betty Campbell betty.ca...@gmail.com
 Sent: Thursday, April 24, 2014 9:31 AM
 To: legacyusergroup@LegacyUsers.com
 Subject: [LegacyUG] e-mailing questionnaire

 Is there a way of e-mailing the questionnaire to a family member so that
 they can complete the answers on-line, instead of having to print it
out,
 and then return it back to you?



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RE: [LegacyUG] Events in Ancestor Book Report misplaced

[Jim Terry/Support]

I spoke too soon. After running Check/Repair on my family file and resetting 
the ANcestor Book options I can no longer re-create the Events problem.

Jim
Technical Support
Legacy Family Tree


 Original Message 
 From: C.G. Ouimet c.g.oui...@outlook.com
 Sent: Wednesday, April 16, 2014 3:15 PM
 To: legacyusergroup@LegacyUsers.com
 Subject: RE: [LegacyUG] Events in Ancestor Book Report misplaced

 Kinda scary that you might have to watch the reports line by line . My 
 daughter's Ancestor Book is ~1600 pages .





 C.G. Ouimet

 Kingston ON



 From: Marnie Oakes [mailto:marnie.oa...@verizon.net]
 Sent: April 16, 2014 06:02 PM
 To: legacyusergroup@LegacyUsers.com
 Subject: Re: [LegacyUG] Events in Ancestor Book Report misplaced



 I reported this issue to support. Jim was able to reproduce the problem and 
 has logged it into the bug system as Ancestor Book adds spurious Events to 
 individuals.  Thanks, Jim.
 Marnie



 On 4/14/2014 11:36 PM, Marnie Oakes wrote:

 I completed a 12 generation ancestor report and started checking through it.  
 All seems well until close to the end.  Then I start getting individuals, who 
 have no events attached to them in the database,  but with events that belong 
 to other people.   Here is an example:

 1856.  Phillip Fowler,263 son of   and  
 .

  Phillip married someone.   

  Noted events in his life were:  [These events come from other lines in my 
 fdb, not from the one I was documenting in the Ancestor Book.  They all 
 appear to be shared events.]

  .   was a Mother to the Census of George C. Cook 1900 Walkerton, Lincoln 
 township, St. Joseph, Indiana.289

 .  George was the head of household in the census of Harold E. Reynolds in 
 1910 in Yonkers, Westchester, New York, United States. [Not related to George 
 above]

 .  Harold was a Wife to the Census of Harold E. Reynolds 1910 Yonkers, 
 Westchester, New York, United States. [not related to Harold below and why he 
 shows as a wife I don't know]

 .  Harold was the head of household in the census of Ruth Kneeland in 1930 in 
 Cambridge, Lamoille, Vermont, United States.290









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re: [LegacyUG]

[Jim Terry/Support]

Judith,

Please visit https://www.youtube.com/watch?v=9SOiVC63x_I.

Jim
Technical Support
Legacy Family Tree



 Original Message 
 From: Judith judithsfamilyt...@gmail.com
 Sent: Thursday, April 10, 2014 11:37 AM
 To: legacyusergroup@LegacyUsers.com
 Subject: [LegacyUG]

 Hello:  After Mary Hill's Webinar on color coding, can anyone direct me
to
 an safe, on-line, downloadable program that will color code my folders
in
 Windows Explorer?

 Thanks,

 Judith






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Re: [LegacyUG] Source Quality in Version 8

[Jim Terry/Support]

Bob,

There is no way to print this information. It is merely a tool to help you 
evaluate the quality of a source. If you want to submit a suggestions about 
this, please visit http://www.legacyfamilytree.com/Suggest.asp. Using this 
online form will enable us to register and evaluate ideas for making Legacy 
better.

Jim
Technical Support
Legacy Family Tree

 Original Message 
 From: rmcgarry...@gmail.com
 Sent: Tuesday, April 08, 2014 10:35 AM
 To: legacyusergroup@LegacyUsers.com
 Subject: Re: [LegacyUG] Source Quality in Version 8

 I was referring to the Evidence Analysis.  I think that its a great feature, 
 and would like to be able to print it out with source citations.


 Bob






 From: Brian/Support
 Sent: ?Tuesday?, ?April? ?8?, ?2014 ?1?:?25? ?PM
 To: legacyusergroup@LegacyUsers.com

 Do you mean the new Evidence Analysis feature or the Source Surety which
 has been in Legacy for quite a while?

 The Source Surety (1 to 4) can be included with sources. Use the Sources
 tab and select source surety in the bottom left.

 The inclusion of Evidence Analysis (Orig vs Derivative, Prim vs
 Secondary and Direct vs Indirect) are not currently options that can be
 included. There is a suggestion recorded on how those can be included
 and used to filter the sources cited in reports but it has not been
 implemented yet.

 Brian
 Customer Support
 Millennia Corporation
 br...@legacyfamilytree.com
 http://www.LegacyFamilyTree.com


 On 08/04/2014 1:05 PM, rmcgarry...@gmail.com wrote:
  Legacy version 8 added a nice pop-up to record source quality.  I have 
  figured out how to use it, but how do I get to print out on a Family Group 
  Sheet, or other report?
 
 
  Thanks in advance



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Re: [LegacyUG] Very big trouble

[Jim Terry/Support]

Yes, we have been getting calls all day and have kept up with them.

Sincerely
Jim
Technical Support
Legacy Family Tree


 Original Message 
 From: Sherry/Support she...@legacyfamilytree.com
 Sent: Wednesday, March 19, 2014 3:16 PM
 To: legacyusergroup@LegacyUsers.com
 Subject: Re: [LegacyUG] Very big trouble

 I asked the lead tech and he said as far as he could tell the phones
 were working fine. They've been getting calls all day

 But it looks like one of the other listers was able to help you anyway
 so I guess it's a moot point.

 For everyone, if you can't get through on the phone right away, please
 try again later


 Sincerely,
 Sherry
 Technical Support
 Legacy Family Tree


 On Wed, Mar 19, 2014 at 2:56 PM, Jane Sarles sarlesinsi...@gmail.com
wrote:
  Yes, that is the number.
 
  Thanks.
 
  Jane
 
  On 3/19/2014 4:45 PM, Sherry/Support wrote:
  Hmm. - it should have gone to voice mail. The phone number is
  425-788-0932. Is that the one you called?
 
  I'll check with the phone techs.
 
 
  Sincerely,
  Sherry
  Technical Support
  Legacy Family Tree
 
 
  On Wed, Mar 19, 2014 at 1:21 PM, Jane Sarles sarlesinsi...@gmail.com
wrote:
  I did not have the option.  It just rang and rang.
 
  Jane
 
 
  On 3/19/2014 3:42 PM, Sherry/Support wrote:
  Did you leave a message? They call back as soon as they can.
 
 
  Sincerely,
  Sherry
  Technical Support
  Legacy Family Tree



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RE: [LegacyUG] Export to new Legacy family file, error or bug?

[Jim Terry/Support]

Dave,

I have helped other with this problem. I have done a number of things to fix 
the persistent error 3021 abd error 91 problem:

1. File Maintenance  List Cleanup
2. File Maintenance  Check Repair
3. Export all the records to a  new Legacy file.
4. Export all the records to a GEDCOM file and re-import it as a new family 
file.
5. Open the family file in MS Access and run Compact and Repair.

Jim
Technical Support
Legacy Family Tree



 Original Message 
 From: Dave famho...@gmail.com
 Sent: December-13-13 12:52 PM
 To: LegacyUserGroup@LegacyUsers.com
 Subject: RE: [LegacyUG] Export to new Legacy family file, error or bug?

 Richard, it isn't just you.I've experienced similar problem (error 3021). 
 Also, I can't run a check/repair without an immediate error 91, I think 
 it is.  I tried a few things from the support page with no luck.   I sent 
 an email to support but haven't heard back yet.



 The strange thing is that I share my file via skydrive with my laptop running 
 the same Legacy 8.   And it works fine from there so I wouldn't think it's 
 anything wrong with the file.



 Dave Pointer





 ---

 When I try to export to Legacy family file either complete or just s few 
 tagged persons I get:



 Error saving source.

 Error 3021. No current record.



 I did File Maint twice before trying so that shouldn't be problem.



 Is it my file or the program?



 --
 Richard Van Wasshnova









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RE: [LegacyUG] Export to new Legacy family file, error or bug?

[Jim Terry/Support]

Try the export steps.

 Original Message 
 From: Dave famho...@gmail.com
 Sent: December-13-13 2:10 PM
 To: LegacyUserGroup@LegacyUsers.com
 Subject: RE: [LegacyUG] Export to new Legacy family file, error or bug?

 Jim,

 All went ok with the List Cleanup.But when I try the Check Repair, I
get an error 91 immediately.

 Thanks
 Dave Pointer


 --
 Dave,

 I have helped other with this problem. I have done a number of things to
fix the persistent error 3021 abd error 91 problem:

 1. File Maintenance  List Cleanup
 2. File Maintenance  Check Repair
 3. Export all the records to a  new Legacy file.
 4. Export all the records to a GEDCOM file and re-import it as a new
family file.
 5. Open the family file in MS Access and run Compact and Repair.

 Jim
 Technical Support
 Legacy Family Tree







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re: [LegacyUG] Splitting File

[Jim Terry/Support]

Diane,

Here are two critical things to keep in mind if your entire family file is
getting copied in the Split Screen View:

1. When in an Ancestor Options screen, select only 'Direct Line Ancestors'
and optionally you can check mark the three boxes under Direct Line
Ancestors. Do not select 'Entire Ancestor Line'. This option is exactly
like adding an entire family line and will take everybody connected in any
way to the individual -- up or down or sideways in his or her family tree.

2. When in a Descendant Options screen, select only 'Descendants (includes
all descendants)'. Do not select 'Entire Descendant Line'. This option is
exactly like adding an entire family line and will take everybody connected
in any way to the individual -- up or down or sideways in his or her family
tree.

Jim
Legacy Family Tree
Technical Support

 Original Message 
 From: Diane Szabo dianesz...@comcast.net
 Sent: Friday, November 22, 2013 12:25 PM
 To: LegacyUserGroup@LegacyUsers.com
 Subject: [LegacyUG] Splitting File

 Hello,
 Today I tried splitting my family file unsuccessfully, even though I
printed
 out and followed the steps for Splitting Family Files in Legacy by
David
 Berdan.   For some reason, even though I selected the name of my
maternal
 grandparents, it selects everyone in my entire file.  I've tried this
now
 four times and get the same result each time.  I then tried a focus
group,
 and that didn't work either.

 I need it split between both sets of grandparents:  Paternal:
Pare-Bellrose
 in one file and Maternal: Normand-Guertin in the second. Now I don't
know
 what to do or how to do it.  If others have successfully done this,
please
 advise what your steps were.

 Thanks in advance,
 Diane Szabo, long time Legacy user.




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Re: [LegacyUG] Legacy and Chromebook

[Jim Terry/Support]

I did some googling. Chromebook is a personal computer running Chrome OS.
Chrome OS is a Linux-based operating system designed by Google to work
primarily with web applications (cloud-based). Legacy can't run on it.

JIm

Legacy Technical Support

 Original Message 
 From: Ronald Bernier ronaldbern...@icloud.com
 Sent: Thursday, October 24, 2013 12:03 PM
 To: LegacyUserGroup@LegacyUsers.com
 Subject: Re: [LegacyUG] Legacy and Chromebook

 Legacy will only run on a Windows operating system.  If I am not
mistaken, the Chromebook runs on the Android operating system.  Therefore,
Legacy will not run on a Chromebook.

 Ron Bernier
 Sent from my iPad

  On Oct 24, 2013, at 2:34 PM, John Roose jbro...@gmail.com wrote:
 
  I had no success in finding info on Legacy and Chromebook in the
archives but seem to remember some discussion of it.Could someone point e
in the right direction in the archives and/or has there been success or
trouble with Legacy on a Chromebook?
  Genealogy - - - - - it's in my blood!



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re: [LegacyUG] What is the file for?

[Jim Terry/Support]

Michele,

I have a question, the answer which should tell me what happened. Where is
Legacy installed on your computer? Start Legacy and click on Help  General
Information and look at the Legacy Path field. What does it say?

Jim
Legacy Technical Support

 Original Message 
 From: Michele Lewis ancestor...@gmail.com
 Sent: Thursday, September 05, 2013 3:04 PM
 To: LegacyUserGroup@LegacyUsers.com
 Subject: [LegacyUG] What is the file for?

 I just found a file in My Documents called Legacy Family Tree.  The
sub
 folder is Legacy FS and the sub folders to that are data, PDFs, Temple
 Cards. There are also files called legacyfs, LegacyNFS, legsnews,
store8.fsd
 and WinSettings.

 Why is the file folder in My Documents?  I thought everything went in
the
 Legacy Folder.

 Michele



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RE: [LegacyUG] Same gender marriage???

[Jim Terry/Support]

Legacy won't let you do a same sex marriage or partnership. This may change in 
a future version of Legacy, but version 8.0. There is a work-around. Before you 
start, backup the family file. The first steps are exactly what you do when 
entering a straight couple. The change in sex is made in Microsoft Access.

After adding the couple in Legacy (one will be male the other female), make 
note of their RIN numbers and close the program. Next open the file in 
Microsoft Access. Here are the steps:

1. Start MS Access.
2. Click on File and select Open.
3. Type *.fdb in the File name field at the bottom of the window and press 
Enter on the keyboard. Access will now see all files with a .fdb extension.
4. Browse to the directory where the family file is saved and open it.
Change the gender of one of the partners:
5.  Open the table named tblIR.
6.  The IDIR field holds the RIN numbers.  Use these to find an individual.
7.  The Surname and GivenName fields are self-explanatory.
8.  The Gender field holds the sex of the individual: Male = 0 and Female = 
1.
9.  Change the gender to be the same as his or her partner.
10.  Save the file and close Microsoft Access

Jim

Legacy Family Tree
Technical Support


 Original Message 
 From: Sandy Inklebarger sandy...@gmail.com
 Sent: Friday, August 16, 2013 4:23 PM
 To: LegacyUserGroup@LegacyUsers.com
 Subject: RE: [LegacyUG] Same gender marriage???

 I tried the Unknown and once I put them as married  the marriage date it 
 shows with a M on the left  a W on the right. L



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RE: [LegacyUG] Same gender marriage???

[Jim Terry/Support]

This may change in a future version of Legacy, but *not* version 8.0.

 Original Message 
 From: Jim Terry/Support jimte...@legacyusers.com
 Sent: Friday, August 16, 2013 5:03 PM
 To: LegacyUserGroup@LegacyUsers.com
 Subject: RE: [LegacyUG] Same gender marriage???

 Legacy won't let you do a same sex marriage or partnership. This may
change in a future version of Legacy, but *not* version 8.0. There is a
work-around. Before you start, backup the family file. The first steps are
exactly what you do when entering a straight couple. The change in sex is
made in Microsoft Access.

 After adding the couple in Legacy (one will be male the other female),
make note of their RIN numbers and close the program. Next open the file in
Microsoft Access. Here are the steps:

 1. Start MS Access.
 2. Click on File and select Open.
 3. Type *.fdb in the File name field at the bottom of the window and
press Enter on the keyboard. Access will now see all files with a .fdb
extension.
 4. Browse to the directory where the family file is saved and open it.
 Change the gender of one of the partners:
 5.  Open the table named tblIR.
 6.  The IDIR field holds the RIN numbers.  Use these to find an
individual.
 7.  The Surname and GivenName fields are self-explanatory.
 8.  The Gender field holds the sex of the individual: Male = 0 and
Female = 1.
 9.  Change the gender to be the same as his or her partner.
 10.  Save the file and close Microsoft Access

 Jim

 Legacy Family Tree
 Technical Support


  Original Message 
  From: Sandy Inklebarger sandy...@gmail.com
  Sent: Friday, August 16, 2013 4:23 PM
  To: LegacyUserGroup@LegacyUsers.com
  Subject: RE: [LegacyUG] Same gender marriage???
 
  I tried the Unknown and once I put them as married  the marriage
date it shows with a M on the left  a W on the right. L



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re: [LegacyUG] Migration of Data/photos.

[Jim Terry/Support]

Les,

Making a multimedia backup (a zipped file) and restoring it (extracting or 
unzipping it) is the best way of moving multimedia files (pictures, sound and 
video files) attached to a family file from one computer to a new computer, or 
to send them to another person along with a GEDCOM file. Just backup your 
multimedia files on the first computer and unzip them on the new computer.

The big problem is when pictures are saved to a folder under the user's 
Documents folder. If the user account on the two computers don't have the same 
user account name, Windows 7 and Windows 8 the result is that Legacy won't find 
the pictures. When this happens the pictures will have to be located and 
reattached in Legacy.

The multimedia backup contains not just your pictures, but also includes the 
directories and subdirectories that your pictures are in. So when you restore, 
please restore only to C:\ because that is the starting point from where the 
directory structure will be recreated. This is really important.

Please see the article Moving Legacy Pictures from One Computer to Another at 
http://www.legacyfamilytree.com/tipsPicturesMoving.asp for details.

Jim

Legacy Family Tree
Technical Support


 Original Message 
 From: Leslie Jackson l...@provide.net
 Sent: Thursday, August 01, 2013 12:55 PM
 To: LegacyUserGroup@LegacyUsers.com
 Subject: [LegacyUG] Migration of Data/photos.

 Hello Legacy UG,
 I would like to know if there is a simple way to migrate the photo location 
 to another directory. I had my Tree set up on a 16gb SD memory card and want 
 to move it all to my hard drive. When I attempted to move the info, the pics 
 were not found.
 Will I have to re-address them one by one?  Using Legacy 7.5.0.2xx.
 TIA
 Les Jackson



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Re: [LegacyUG] one Question

[Jim Terry/Support]

The only time it is necessary to detach a spouse when clicking Edit  Swap
Husband and Wife, is if one, or both, of the spouse have been married more
than once.

Jim

Legacy Family Tree
Technical Support

 Original Message 
 From: Mary Young m...@cmy.org.uk
 Sent: Monday, May 13, 2013 4:03 PM
 To: LegacyUserGroup@LegacyUsers.com
 Subject: Re: [LegacyUG] one Question

 Where a marriage exists (male+female) you can EditSwitch Husband and
 Wife, even if there are children attached.  You do not need to detach
 either party from the marriage or remove any children.
 Legacy does not provide for same-gender couples.


 On 13 May 2013 03:03, donvarn...@gmail.com donvarn...@gmail.com wrote:

  I don't believe you can change the gender if a marriage record exists
or
  if there are any children attached to the individual. In order to
change
  genders if this were the case you must first detach the person from
the
  marriage or remove any children.  Also keep in mind there cannot be
two
  members of the same sex attached to the a marriage record.
 
  Don Varner
 



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re: [LegacyUG] Exporting/Importing Files

[Jim Terry/Support]

When you want to transfer information from the Family Tree Maker program,
you have to first export a GEDCOM file from it and then as the second step
import the file into Legacy. The steps for creating a GEDCOM file from the
various versions of Family Tree Maker are listed at
http://www.legacyfamilytree.com/tipsGEDCOMfiles.asp.

Once a GEDCOM file has been exported from Family Tree Maker, you can easily
import it into Legacy by clicking on File and selecting Import From  Use
Import Wizard to help with any import and follow the prompts. To view the
Legacy for Beginners training video showing how to import a GEDCOM file,
please visit
http://www.legacyfamilytree.net/videos/beg7/LegacyForBeginners.html and
select Getting Started.

The import will be very faithful, but please be aware of the following
Family Tree Maker quirks:

1. Facts are exported from Family Tree Maker with a PLAC tag, which in all
other genealogy programs is reserved for Locations. Any program would
import that as a Location and not an event. In Legacy, we have accommodated
this by giving the user the option to determine at the time of import if
the data is actually a location or an event and where to direct it.

2. Pictures inserted in Family Tree Maker scrapbooks do not move to Legacy,
or other genealogy programs for that matter. The article Import GEDCOM at
http://wiki.phpgedview.net/en/index.php?title=Import_GEDCOM states, Family
Tree Maker is one of several off-line editing programs that does not
properly handle media object pointers within the GEDCOM. Legacy, among many
others, does handle these properly. (Media object pointers is another way
of saying multimedia links, or in other words pictures, sound and video.)

Jim

Technical Support
Legacy Family Tree


 Original Message 
 From: Sentz ro...@nycap.rr.com
 Sent: Wednesday, February 13, 2013 9:36 AM
 To: LegacyUserGroup@LegacyUsers.com
 Subject: [LegacyUG] Exporting/Importing Files

 Does anyone have experience exporting Family Tree Maker data, then
 importing it to non-FTM software, such as Legacy?



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re: [LegacyUG] Size of data base

[Jim Terry/Support]

George,

Here are some things that can change your family file size (some are
obvious, some are not):

1. Check and Repair and File Compacting will reduce a file size by deleting
unused/unreferenced data without affecting the number of individuals in it.

2. Merging duplicate records and deleting records.
3. Inadvertently opening or restoring an older version of a family file or
backup with fewer people in it (this is quite common).
4. File damage from various causes can cause record loss (this is very
rare).
5. Exporting to a GEDCOM file and then importing it back into Legacy.

It's good to check the statistics for your family file now and then to see
how many people, marriages and sources it has. Click on the Legacy Home tab
and see the Statistics box in the upper right.

Jim

Technical Support
Legacy Family Tree


 Original Message 
 From: George MacGillivray georg...@nbnet.nb.ca
 Sent: Monday, January 14, 2013 5:31 PM
 To: LegacyUserGroup@LegacyUsers.com
 Subject: [LegacyUG] Size of data base

 On January 1 I backed up my information and the backup file name was
GEORGE5
 with the legacy logo in front of it. The size of the file was 251,716KB.

 I backed up my information today and the Backup file's name is GEORGE5
 compressed, no logo. The size of the file is 57,832KB.

 If I double-click on today's file, it opens and shows 7 files that total
 57,832KB.

 Why has the size of the changed so dramatically? Should I be concerned?

 Thanks for your help.

 George



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re: [LegacyUG] Building Web Site

[Jim Terry/Support]

Dennis,

Open the Web Page Creation tool and click the Reset button in the lower
right. Next, reselect your webpage options and then recreate your
Individual web. This may resolve the source citations problem.

Jim
Legacy Family Tree
Technical Support


 Original Message 
 From: Dennis grandcan...@bellsouth.net
 Sent: Friday, November 16, 2012 9:26 AM
 To: LegacyUserGroup@LegacyUsers.com
 Subject: [LegacyUG] Building Web Site

 I am trying to build my web site.  Previously, I had a problem where
 despite selecting include source citations, On a separate page under
 Other on the Web Page Creation, I was getting source citations building
 on each page and it continued to grow on each new page created.  I
 thought I finally got that resolve and it appeared it work correcting in

 Oct 2011 when I last updated my page.  However, in building an update
 I'm again experiencing this problem.  I am building an Individual style
 web page.

 I am using Ver. 7.5.0.208.  Appreciate any help in getting this problem
 corrected.  I can't remember what the previous fix was.

 Thanks, Dennis



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Re: [LegacyUG] Building Web Site

[Jim Terry/Support]

Dennis,

Try these steps:

1. With Legacy closed, please browse into the Legacy folder on your hard
drive and delete the WebPage.USR file and also the Legacy.exe program file.

2. Next, go to http://www.legacyfamilytree.com/DownloadUpdate.asp and run
the update. This will replace the deleted Legacy.exe  file.
3. Open Legacy and start the Web Page Creation tool.
4. Reselect your opens for the Individual style web and create your
wepages.
5. Check the source citations. They should be on their own page.

Jim
Legacy Family Tree
Technical Support


 Original Message 
 From: Dennis grandcan...@bellsouth.net
 Sent: Friday, November 16, 2012 10:37 AM
 To: LegacyUserGroup@LegacyUsers.com
 Subject: Re: [LegacyUG] Building Web Site

 Brian,

 Just commented to Jim that I tried the reset option but the files
 still build.  I remember this was a problem and agree it was fixed. As I

 said I built a site last Oct. using the same method but now I backed to
 having this file build.

 Dennis



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re: [LegacyUG] Another question regarding web site creation

[Jim Terry/Support]

I was in Brooklyn and Queens just last Saturday. What a difference just two
days and catasrophice storm can make.

Jim

Technical Support
Legacy Family Tree


 Original Message 
 From: Richard Falzini rfalz...@yahoo.com
 Sent: Wednesday, October 31, 2012 9:09 PM
 To: LegacyUserGroup@LegacyUsers.com
 Subject: [LegacyUG] Another question regarding web site creation

 Hello,
I have redesigned my website, this time showing the names of
the living, and surpressing all personal details about them.
 However, I did notice when doing so there is no picture either?

 So, by surpressing the personal detail (birth marriage dates, etc) does
it also hide the attached image?

 Is there a way to show the picture only, and if there is would you show
it or hide as well?

 Thanks

 Rich in Cleveland



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RE: [LegacyUG] Another question regarding web site creation

[Jim Terry/Support]

Brian,

That's a good one... but a hurricane might take down a web site.

Jim

 Original Message 
 From: Brian L. Lightfoot br...@the-lightfoots.com
 Sent: Thursday, November 01, 2012 11:22 AM
 To: LegacyUserGroup@LegacyUsers.com
 Subject: RE: [LegacyUG] Another question regarding web site creation

 Are you saying a hurricane can knock pictures off a web site?

 All together nowgroan


 Brian in CA


 -Original Message-
 From: Jim Terry/Support [mailto:jimte...@legacyusers.com]
 Sent: Thursday, November 01, 2012 7:55 AM
 To: LegacyUserGroup@LegacyUsers.com
 Subject: re: [LegacyUG] Another question regarding web site creation

 I was in Brooklyn and Queens just last Saturday. What a difference just
two days and catasrophice storm can make.

 Jim

 Technical Support
 Legacy Family Tree


  Original Message 
  From: Richard Falzini rfalz...@yahoo.com
  Sent: Wednesday, October 31, 2012 9:09 PM
  To: LegacyUserGroup@LegacyUsers.com
  Subject: [LegacyUG] Another question regarding web site creation
 
  Hello,
 I have redesigned my website, this time showing the names
  of
 the living, and surpressing all personal details about them.
  However, I did notice when doing so there is no picture either?
 
  So, by surpressing the personal detail (birth marriage dates, etc)
  does
 it also hide the attached image?
 
  Is there a way to show the picture only, and if there is would you
  show
 it or hide as well?
 
  Thanks
 
  Rich in Cleveland
 




 Legacy User Group guidelines:
 http://www.LegacyFamilyTree.com/Etiquette.asp
 Archived messages after Nov. 21 2009:
 http://www.mail-archive.com/legacyusergroup@legacyusers.com/
 Archived messages from old mail server - before Nov. 21 2009:
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 Online technical support: http://www.LegacyFamilyTree.com/Help.asp
 Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and
on our blog (http://news.LegacyFamilyTree.com).
 To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp




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