RE: [LegacyUG] unsupported file format

[Mary Fowler Leek]

Brian,

Am I understanding you to say that an attached image file will print in a 
report so that it can actually be read, not just print as a tiny image? If 
attached to a source, it will upload and be readable on a Legacy generated web 
site, if media is selected to be included on the web site? Have I understood 
correctly?

What if the image contains 8 pages of records, how does one read all eight 
pages if saved to a digital image file?

My thanks,

Mary

From: Brian L. Lightfoot [mailto:br...@the-lightfoots.com]
Sent: Friday, September 04, 2015 11:31 PM
To: legacyusergroup@LegacyUsers.com
Subject: RE: [LegacyUG] unsupported file format

A PDF is NOT an image. It is a proprietary file format from Adobe for a 
“container” that will contain encrypted text, images, spreadsheet data, and 
other types of data. Even if the PDF contains multiple images or nothing more 
than a single image, no one can see those images except through the use of a 
PDF reader program (free from Adobe or other 3rd party suppliers).

As mentioned in some other posts, there are multiple ways of converting a PDF 
to that you can end up with standalone text files or standalone images files.

If you use a PDF as a source media in Legacy, then the only thing that will 
show in any report you create or web pages you create is a reference to that 
certain PDF file which probably sits on your computer at home.

If you use a “real image” file such as a JPEG, GIF, or TIFF image, then those 
images can be included with a report created by Legacy and can be seen by 
anyone viewing the report (either via an emailed report or a printed report), 
or they can be seen on web pages created by Legacy (provided the user uploads 
the web pages and the images files to a web server.)

So if you plan on doing nothing other than keeping your Legacy family data 
right at home on a computer, then you or anyone you invite over to your house 
can easily view any PDF documents you may have attached to your sources. But if 
you have a friend that lives far away and you want to mail him/her a Legacy 
printed report about your ancestors, such a report can include the “real 
images” printed right in the report if you so choose but the PDF document will 
not be included as part of the report. Let’s say your friend is an elderly 
person that does not have a computer. He would be able to see all the “real 
images” printed on the report but would never be able to view the PDF file even 
if that PDF file had nothing in it other than one single image (such as the 
Death Certificate mentioned in your original post).

Quite frankly, I personally do not see why Legacy even bothers with support of 
PDF files. I suppose a few years ago lots of users demanded it as it the thing 
to do but now with so many free choices of PDF converters which can create text 
files or “real images”, I should think it would be better if they converted any 
PDF document they come across and use only the real text or the real image. In 
my opinion, the allowed use of PDFs in Legacy is only so they can claim 
bragging rights that it supports PDF. But to me it’s sort of like Legacy also 
claiming they support these image file formats also: XPM-X, RAST, and TARGA 
(which they actually still continue to support !). But when was the last time 
you ever heard of anyone using any of those formats? I can remember using TARGA 
when I did digital image restoration on a Targa Machine but it was so long ago, 
I think it was when DOS was still king.

HTH


Brian in CA



From: Barton Lewis [mailto:bartonle...@optonline.net]
Sent: Friday, September 04, 2015 8:26 PM
To: legacyusergroup@LegacyUsers.com
Subject: RE: [LegacyUG] unsupported file format

Brian, I am rereading this email string and am not sure of your preference when 
you say (in the 2nd message in the string from the top) “I somewhat support 
this question about using PDFs when the real image might be better/easier …”  I 
take this to mean that you are advocating the jpeg over the pdf.  What are the 
practical consequences of using the one over the other?  I did not really get a 
clear sense of that from this discussion.  Perhaps I am missing something.  
Isn’t any Media image something that’s just useful for viewing in the actual 
Legacy software?  If you concert the Legacy file to a gedcom or you upload 
Legacy pages to the web, it doesn’t take the Media files with it, right?  So 
does it make a difference if you upload a jpeg or a pdf?

Thanks,

Barton

From: Brian L. Lightfoot [mailto:br...@the-lightfoots.com]
Sent: Tuesday, September 1, 2015 7:05 PM
To: legacyusergroup@LegacyUsers.com
Subject: RE: [LegacyUG] unsupported file format

I’m assuming that you’ve read the other replies about the use of JPEGS vs. 
PDFs. A “real image” is loosely described as a photographic image or a digital 
representation of the image. Your PDF document (notice the keyword “document”) 
may contain text, images, or other digital objects. A PDF cannot be viewed

RE: [LegacyUG] unsupported file format

[BARTON LEWIS]

Brian, as usual, this very complete explanation answers my question and
then some.  Now I know how to proceed attaching records as Media files.


Barton in Brooklyn

On Sat, Sep 05, 2015 at 12:31 AM, Brian L. Lightfoot wrote:

A PDF is NOT an image. It is a proprietary file format from Adobe for a
“container” that will contain encrypted text, images, spreadsheet data,
and other types of data. Even if the PDF contains multiple images or
nothing more than a single image, no one can see those images except
through the use of a PDF reader program (free from Adobe or other 3rd
party suppliers).
 
As mentioned in some other posts, there are multiple ways of converting
a PDF to that you can end up with standalone text files or standalone
images files.
 
If you use a PDF as a source media in Legacy, then the only thing that
will show in any report you create or web pages you create is a
reference to that certain PDF file which probably sits on your computer
at home.
 
If you use a “real image” file such as a JPEG, GIF, or TIFF image, then
those images can be included with a report created by Legacy and can be
seen by anyone viewing the report (either via an emailed report or a
printed report), or they can be seen on web pages created by Legacy
(provided the user uploads the web pages and the images files to a web
server.)
 
So if you plan on doing nothing other than keeping your Legacy family
data right at home on a computer, then you or anyone you invite over to
your house can easily view any PDF documents you may have attached to
your sources. But if you have a friend that lives far away and you want
to mail him/her a Legacy printed report about your ancestors, such a
report can include the “real images” printed right in the report if you
so choose but the PDF document will not be included as part of the
report. Let’s say your friend is an elderly person that does not have a
computer. He would be able to see all the “real images” printed on the
report but would never be able to view the PDF file even if that PDF
file had nothing in it other than one single image (such as the Death
Certificate mentioned in your original post).
 
Quite frankly, I personally do not see why Legacy even bothers with
support of PDF files. I suppose a few years ago lots of users demanded
it as it the thing to do but now with so many free choices of PDF
converters which can create text files or “real images”, I should think
it would be better if they converted any PDF document they come across
and use only the real text or the real image. In my opinion, the allowed
use of PDFs in Legacy is only so they can claim bragging rights that it
supports PDF. But to me it’s sort of like Legacy also claiming they
support these image file formats also: XPM-X, RAST, and TARGA (which
they actually still continue to support !). But when was the last time
you ever heard of anyone using any of those formats? I can remember
using TARGA when I did digital image restoration on a Targa Machine but
it was so long ago, I think it was when DOS was still king.
 
HTH
 
 
Brian in CA
 
 
 

From: Barton Lewis [mailto:bartonle...@optonline.net]
Sent: Friday, September 04, 2015 8:26 PM
To: legacyusergroup@LegacyUsers.com
Subject: RE: [LegacyUG] unsupported file format

 
Brian, I am rereading this email string and am not sure of your
preference when you say (in the 2nd message in the string from the top)
“I somewhat support this question about using PDFs when the real image
might be better/easier …”  I take this to mean that you are advocating
the jpeg over the pdf.  What are the practical consequences of using the
one over the other?  I did not really get a clear sense of that from
this discussion.  Perhaps I am missing something.  Isn’t any Media image
something that’s just useful for viewing in the actual Legacy software? 
If you concert the Legacy file to a gedcom or you upload Legacy pages to
the web, it doesn’t take the Media files with it, right?  So does it
make a difference if you upload a jpeg or a pdf?  
 
Thanks,
 
Barton
 

From: Brian L. Lightfoot [mailto:br...@the-lightfoots.com
<mailto:br...@the-lightfoots.com> ]
Sent: Tuesday, September 1, 2015 7:05 PM
To: legacyusergroup@LegacyUsers.com
<mailto:legacyusergroup@LegacyUsers.com>
Subject: RE: [LegacyUG] unsupported file format

 
I’m assuming that you’ve read the other replies about the use of JPEGS
vs. PDFs. A “real image” is loosely described as a photographic image or
a digital representation of the image. Your PDF document (notice the
keyword “document”) may contain text, images, or other digital objects.
A PDF cannot be viewed except via the use of a PDF viewer, free from
Adobe or other 3rd party choices. They are two completely different file
formats. You CAN NOT simply rename your PDF file as a JPG. You would
need to use a PDF utility program which can extract the internal images
and save them in JPG format. Adobe’s full-fledged Acrobat program can do
that easily but of course i

RE: [LegacyUG] unsupported file format

[Brian L. Lightfoot]

A PDF is NOT an image. It is a proprietary file format from Adobe for a 
“container” that will contain encrypted text, images, spreadsheet data, and 
other types of data. Even if the PDF contains multiple images or nothing more 
than a single image, no one can see those images except through the use of a 
PDF reader program (free from Adobe or other 3rd party suppliers).



As mentioned in some other posts, there are multiple ways of converting a PDF 
to that you can end up with standalone text files or standalone images files.



If you use a PDF as a source media in Legacy, then the only thing that will 
show in any report you create or web pages you create is a reference to that 
certain PDF file which probably sits on your computer at home.



If you use a “real image” file such as a JPEG, GIF, or TIFF image, then those 
images can be included with a report created by Legacy and can be seen by 
anyone viewing the report (either via an emailed report or a printed report), 
or they can be seen on web pages created by Legacy (provided the user uploads 
the web pages and the images files to a web server.)



So if you plan on doing nothing other than keeping your Legacy family data 
right at home on a computer, then you or anyone you invite over to your house 
can easily view any PDF documents you may have attached to your sources. But if 
you have a friend that lives far away and you want to mail him/her a Legacy 
printed report about your ancestors, such a report can include the “real 
images” printed right in the report if you so choose but the PDF document will 
not be included as part of the report. Let’s say your friend is an elderly 
person that does not have a computer. He would be able to see all the “real 
images” printed on the report but would never be able to view the PDF file even 
if that PDF file had nothing in it other than one single image (such as the 
Death Certificate mentioned in your original post).



Quite frankly, I personally do not see why Legacy even bothers with support of 
PDF files. I suppose a few years ago lots of users demanded it as it the thing 
to do but now with so many free choices of PDF converters which can create text 
files or “real images”, I should think it would be better if they converted any 
PDF document they come across and use only the real text or the real image. In 
my opinion, the allowed use of PDFs in Legacy is only so they can claim 
bragging rights that it supports PDF. But to me it’s sort of like Legacy also 
claiming they support these image file formats also: XPM-X, RAST, and TARGA 
(which they actually still continue to support !). But when was the last time 
you ever heard of anyone using any of those formats? I can remember using TARGA 
when I did digital image restoration on a Targa Machine but it was so long ago, 
I think it was when DOS was still king.



HTH





Brian in CA







From: Barton Lewis [mailto:bartonle...@optonline.net]
Sent: Friday, September 04, 2015 8:26 PM
To: legacyusergroup@LegacyUsers.com
Subject: RE: [LegacyUG] unsupported file format



Brian, I am rereading this email string and am not sure of your preference when 
you say (in the 2nd message in the string from the top) “I somewhat support 
this question about using PDFs when the real image might be better/easier …”  I 
take this to mean that you are advocating the jpeg over the pdf.  What are the 
practical consequences of using the one over the other?  I did not really get a 
clear sense of that from this discussion.  Perhaps I am missing something.  
Isn’t any Media image something that’s just useful for viewing in the actual 
Legacy software?  If you concert the Legacy file to a gedcom or you upload 
Legacy pages to the web, it doesn’t take the Media files with it, right?  So 
does it make a difference if you upload a jpeg or a pdf?



Thanks,



Barton



From: Brian L. Lightfoot [mailto:br...@the-lightfoots.com]
Sent: Tuesday, September 1, 2015 7:05 PM
To: legacyusergroup@LegacyUsers.com
Subject: RE: [LegacyUG] unsupported file format



I’m assuming that you’ve read the other replies about the use of JPEGS vs. 
PDFs. A “real image” is loosely described as a photographic image or a digital 
representation of the image. Your PDF document (notice the keyword “document”) 
may contain text, images, or other digital objects. A PDF cannot be viewed 
except via the use of a PDF viewer, free from Adobe or other 3rd party choices. 
They are two completely different file formats. You CAN NOT simply rename your 
PDF file as a JPG. You would need to use a PDF utility program which can 
extract the internal images and save them in JPG format. Adobe’s full-fledged 
Acrobat program can do that easily but of course is a somewhat expensive 
program. I’m not sure if any 3rd party program for PDFs can extract images.



If your scanner is like many flatbed scanners, it probably has 2 or 3 buttons 
on the front of it labeled “email, PDF, and maybe one named image”. You may

RE: [LegacyUG] unsupported file format

[Barton Lewis]

Brian, I am rereading this email string and am not sure of your preference when 
you say (in the 2nd message in the string from the top) “I somewhat support 
this question about using PDFs when the real image might be better/easier …”  I 
take this to mean that you are advocating the jpeg over the pdf.  What are the 
practical consequences of using the one over the other?  I did not really get a 
clear sense of that from this discussion.  Perhaps I am missing something.  
Isn’t any Media image something that’s just useful for viewing in the actual 
Legacy software?  If you concert the Legacy file to a gedcom or you upload 
Legacy pages to the web, it doesn’t take the Media files with it, right?  So 
does it make a difference if you upload a jpeg or a pdf?



Thanks,



Barton



From: Brian L. Lightfoot [mailto:br...@the-lightfoots.com]
Sent: Tuesday, September 1, 2015 7:05 PM
To: legacyusergroup@LegacyUsers.com
Subject: RE: [LegacyUG] unsupported file format



I’m assuming that you’ve read the other replies about the use of JPEGS vs. 
PDFs. A “real image” is loosely described as a photographic image or a digital 
representation of the image. Your PDF document (notice the keyword “document”) 
may contain text, images, or other digital objects. A PDF cannot be viewed 
except via the use of a PDF viewer, free from Adobe or other 3rd party choices. 
They are two completely different file formats. You CAN NOT simply rename your 
PDF file as a JPG. You would need to use a PDF utility program which can 
extract the internal images and save them in JPG format. Adobe’s full-fledged 
Acrobat program can do that easily but of course is a somewhat expensive 
program. I’m not sure if any 3rd party program for PDFs can extract images.



If your scanner is like many flatbed scanners, it probably has 2 or 3 buttons 
on the front of it labeled “email, PDF, and maybe one named image”. You may 
wish to consider not using these buttons because they are designed to be 
extremely simplified and leave nothing up to the choice of the user. If you are 
sticking a document (such as a death certificate) in your scanner and just 
pressing the button labeled PDF, then it will work seemingly just fine but 
leaving you  little to no choice about resolution, color or greyscale, 
cropping, etc. The PDF produced by your scanner will have problems when you try 
to integrate the PDF file with other software such a Word, Legacy, and many 
other programs which are designed to show a great deal of text that can be 
sprinkled with images and photos. Instead, try to use any stand-alone software 
that may have come with the scanner or any of the free 3rd party imaging 
software which support the WIA (Windows Image Acquisition) interface (almost 
all do). In other words, if your scanner is relatively new, it will be 
recognized by any of these imaging programs via Window’s WIA interface. From 
there you’ll be able to scan the death certificate at a choice of resolutions, 
greyscale option if you want it, and the resulting JPEG (or TIFF) image can be 
further edited to suit your fancy. Such a digital image can be easily dropped 
right into Legacy, or added to any word processing document or web page without 
the need for any special viewer.



So the bottom line is this: your choice of using PDFs for images in not wrong. 
It’s just that it limits your abilities to use the PDF and possible future 
editing of the image itself. That’s where the “real image” makes life easier.





Brian in CA



After writing all that above, I noticed you mentioned “Neat Scanner”. I google 
it and then looked at the various models of Neat Scanners ranging from a 
sheet-fed desktop model to those rod-like mobile scanners. The sheet-fed 
desktop models do indeed have two buttons on them, labeled “Scan” and “PDF”.  
However, the specs for them indicate that they are TWAIN compliant which is the 
old Win98-Win2000 standard which was effectively replaced by the new API called 
WIA. The good news is that WIA did not abandon TWAIN so they should continue to 
work on at least Win7 systems. Drivers for Win8 or Win10 might be a crapshoot. 
The rod shaped mobile Neat scanner however does not list WIA or TWAIN in its 
specs but apparently uses their proprietary software called Neatworks. That 
alone does not leave me with a warm fuzzy feeling but perhaps yours is 
something different. And it looks like Neatworks scans everything as a PDF.



From: BARTON LEWIS [ <mailto:bartonle...@optonline.net> 
mailto:bartonle...@optonline.net]
Sent: Tuesday, September 01, 2015 10:28 AM
To:  <mailto:legacyusergroup@LegacyUsers.com> legacyusergroup@LegacyUsers.com
Cc: Legacy
Subject: RE: [LegacyUG] unsupported file format



I am not sure what is meant by "real image."  This is a death certificate that 
I scanned using my Neat scanner.  I have previously attached PDFs as Media 
files without a problem.  I will rescan or simply try to rename the file as a 
jpg -- I assum

RE: [LegacyUG] unsupported file format

[Barton Lewis]

Good to know – thanks very much!



Barton



From: gregandlau...@gmail.com [mailto:gregandlau...@gmail.com]
Sent: Wednesday, September 2, 2015 7:52 PM
To: legacyusergroup@LegacyUsers.com
Subject: RE: [LegacyUG] unsupported file format



I use IrfanView – a free program. You can save a PDF as a jpg, tiff, whatever. 
Or visa versa. Lots of options. I just make a copy of the picture or document 
and work from that.  You can also resize documents easily.



Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages after Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/
Archived messages from old mail server - before Nov. 21 2009:
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Online technical support: http://support.legacyfamilytree.com
Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp





Legacy User Group guidelines:

http://www.LegacyFamilyTree.com/Etiquette.asp

Archived messages after Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Archived messages from old mail server - before Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

Online technical support: http://support.legacyfamilytree.com

Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).

To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

RE: [LegacyUG] unsupported file format

[gregandlaurel]

I use IrfanView – a free program. You can save a PDF as a jpg, tiff, whatever. 
Or visa versa. Lots of options. I just make a copy of the picture or document 
and work from that.  You can also resize documents easily.



Legacy User Group guidelines:

http://www.LegacyFamilyTree.com/Etiquette.asp

Archived messages after Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Archived messages from old mail server - before Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

Online technical support: http://support.legacyfamilytree.com

Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).

To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

Re: [LegacyUG] unsupported file format

[Ana]

Google & Chrome advertise *FREE* to Convert Any format to Any format: PDF,
Doc, PNG, JPG, PSD, HTML, XLS, TEXT, EPS, GIF, PPT, CSV, BMP & so on.

File Converter - Chrome Web Store

I am not sticking my neck out and say it works all the time.  Whatever you
do use a backup!!

On Tue, Sep 1, 2015 at 6:41 PM, Robert57P_gmail  wrote:

> I have my Dad's personal war diary attached as a PDF.  It is a multiple
> page document.  Because it is multi-pages it would not work as an image
> (JPG).  Unless I attached a separate JPG for each page . . .
>
> Of course the diary PDF doc doesn't print in the reports, but at least
> it is there for my records and personal review.  PDFs are also good for
> backup documentation that you maybe do NOT want to print anyway.
>
> Bob
>
>
> On 09/01/2015 15:54, Bob Austen wrote:
> >
> > I'm with you on this one Brian but it's a personal choice.  I like the
> > idea of the jpeg being 'visible' as well - just easier to view.
> >
> > Bob
> >
> > *From:*Brian L. Lightfoot [mailto:br...@the-lightfoots.com]
> > *Sent:* Tuesday, September 01, 2015 9:42 AM
> > *To:* legacyusergroup@LegacyUsers.com
> > *Subject:* RE: [LegacyUG] unsupported file format
> >
> > I somewhat support this question about using PDFs when the real image
> > might be better/easier especially in this instance when I’m assuming
> > that the PDF is nothing other than a JPEG image or two. Yes, it is
> > entirely possible for PDFs to be added to Legacy but are they
> > supported in all reports and web page creations? Wouldn’t it be better
> > to extract the JPEG image from the PDF and then attach the JPEG as a
> > picture?
> >
> > Brian in CA
> >
> > *From:*David Abernathy [mailto:da...@schmeckabernathy.com]
> > *Sent:* Tuesday, September 01, 2015 7:30 AM
> > *To:* legacyusergroup@LegacyUsers.com
> > <mailto:legacyusergroup@LegacyUsers.com>
> > *Subject:* RE: [LegacyUG] unsupported file format
> >
> > Why are you using PDF type of files, when they need to be of a real
> > image type?
> >
> > Thanks,
> >
> > David C Abernathy
> >
> > Email disclaimers
> >
> >
> 
> >
> > This message represents the official view of the voices in my head.
> >
> >
> 
> >
> > http://www.SchmeckAbernathy.com
> >
> > == All outgoing and incoming mail is scanned by F-Prot Antivirus ==
> >
> > *From:*Barton Lewis [mailto:bartonle...@optonline.net]
> > *Sent:* Monday, August 31, 2015 8:17 PM
> > *To:* legacyusergroup@LegacyUsers.com
> > <mailto:legacyusergroup@LegacyUsers.com>
> > *Subject:* [LegacyUG] unsupported file format
> >
> > I am trying to attach a pdf of a death certificate as Media to a
> > Source, and I am getting the message “unsupported file format.†  Does
> > Legacy not permit pdf’s to be attached as media?
> >
> > Barton
> >
> >
> >
> > Legacy User Group guidelines:
> > http://www.LegacyFamilyTree.com/Etiquette.asp
> > Archived messages after Nov. 21 2009:
> > http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> > Archived messages from old mail server - before Nov. 21 2009:
> > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> > Online technical support: http://support.legacyfamilytree.com
> > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree)
> > and on our blog (http://news.LegacyFamilyTree.com).
> > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>
>
>
>
>
> Legacy User Group guidelines:
>
> http://www.LegacyFamilyTree.com/Etiquette.asp
>
> Archived messages after Nov. 21 2009:
>
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
> Archived messages from old mail server - before Nov. 21 2009:
>
> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
>
> Online technical support: http://support.legacyfamilytree.com
>
> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and
> on our blog (http://news.LegacyFamilyTree.com).
>
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>
>




Legacy User Group guidelines:

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Archived messages after Nov. 21 2009:

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Archived messages from old mail server - before Nov. 21 2009:

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Online technical support: http://support.legacyfamilytree.com

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blog (http://news.LegacyFamilyTree.com).

To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

RE: [LegacyUG] unsupported file format

[Barton Lewis]

Brian, thanks for your very detailed and informative message.  Yes, my Neat 
scanner has the 2 buttons “PDF” and “Scan” on the front.  I had forgotten this, 
and seem to recall from a prior conversation with Neat that I am somehow able 
to scan jpegs using them.  However, I’m not having luck doing that now.  I’ll 
call them tomorrow.  I don’t like this design feature – every other action is 
performed from an on-screen menu, and I can’t find these equivalents in a menu.



Thanks again,



Barton



From: Brian L. Lightfoot [mailto:br...@the-lightfoots.com]
Sent: Tuesday, September 1, 2015 7:05 PM
To: legacyusergroup@LegacyUsers.com
Subject: RE: [LegacyUG] unsupported file format



I’m assuming that you’ve read the other replies about the use of JPEGS vs. 
PDFs. A “real image” is loosely described as a photographic image or a digital 
representation of the image. Your PDF document (notice the keyword “document”) 
may contain text, images, or other digital objects. A PDF cannot be viewed 
except via the use of a PDF viewer, free from Adobe or other 3rd party choices. 
They are two completely different file formats. You CAN NOT simply rename your 
PDF file as a JPG. You would need to use a PDF utility program which can 
extract the internal images and save them in JPG format. Adobe’s full-fledged 
Acrobat program can do that easily but of course is a somewhat expensive 
program. I’m not sure if any 3rd party program for PDFs can extract images.



If your scanner is like many flatbed scanners, it probably has 2 or 3 buttons 
on the front of it labeled “email, PDF, and maybe one named image”. You may 
wish to consider not using these buttons because they are designed to be 
extremely simplified and leave nothing up to the choice of the user. If you are 
sticking a document (such as a death certificate) in your scanner and just 
pressing the button labeled PDF, then it will work seemingly just fine but 
leaving you  little to no choice about resolution, color or greyscale, 
cropping, etc. The PDF produced by your scanner will have problems when you try 
to integrate the PDF file with other software such a Word, Legacy, and many 
other programs which are designed to show a great deal of text that can be 
sprinkled with images and photos. Instead, try to use any stand-alone software 
that may have come with the scanner or any of the free 3rd party imaging 
software which support the WIA (Windows Image Acquisition) interface (almost 
all do). In other words, if your scanner is relatively new, it will be 
recognized by any of these imaging programs via Window’s WIA interface. From 
there you’ll be able to scan the death certificate at a choice of resolutions, 
greyscale option if you want it, and the resulting JPEG (or TIFF) image can be 
further edited to suit your fancy. Such a digital image can be easily dropped 
right into Legacy, or added to any word processing document or web page without 
the need for any special viewer.



So the bottom line is this: your choice of using PDFs for images in not wrong. 
It’s just that it limits your abilities to use the PDF and possible future 
editing of the image itself. That’s where the “real image” makes life easier.





Brian in CA



After writing all that above, I noticed you mentioned “Neat Scanner”. I google 
it and then looked at the various models of Neat Scanners ranging from a 
sheet-fed desktop model to those rod-like mobile scanners. The sheet-fed 
desktop models do indeed have two buttons on them, labeled “Scan” and “PDF”.  
However, the specs for them indicate that they are TWAIN compliant which is the 
old Win98-Win2000 standard which was effectively replaced by the new API called 
WIA. The good news is that WIA did not abandon TWAIN so they should continue to 
work on at least Win7 systems. Drivers for Win8 or Win10 might be a crapshoot. 
The rod shaped mobile Neat scanner however does not list WIA or TWAIN in its 
specs but apparently uses their proprietary software called Neatworks. That 
alone does not leave me with a warm fuzzy feeling but perhaps yours is 
something different. And it looks like Neatworks scans everything as a PDF.



From: BARTON LEWIS [mailto:bartonle...@optonline.net]
Sent: Tuesday, September 01, 2015 10:28 AM
To: legacyusergroup@LegacyUsers.com <mailto:legacyusergroup@LegacyUsers.com>
Cc: Legacy
Subject: RE: [LegacyUG] unsupported file format



I am not sure what is meant by "real image."  This is a death certificate that 
I scanned using my Neat scanner.  I have previously attached PDFs as Media 
files without a problem.  I will rescan or simply try to rename the file as a 
jpg -- I assume I can do this easily (not at my home computer now).  For my 
edification, can someone explain why one should use a jpg as opposed to pdf if 
(as here) one would not want to edit or manipulate the image?  Thank you.



Barton







On Tue, Sep 01, 2015 at 12:42 PM, Brian L. Lightfoot wrote:





I somewhat support this ques

RE: [LegacyUG] unsupported file format

[Brian L. Lightfoot]

I’m assuming that you’ve read the other replies about the use of JPEGS vs. 
PDFs. A “real image” is loosely described as a photographic image or a digital 
representation of the image. Your PDF document (notice the keyword “document”) 
may contain text, images, or other digital objects. A PDF cannot be viewed 
except via the use of a PDF viewer, free from Adobe or other 3rd party choices. 
They are two completely different file formats. You CAN NOT simply rename your 
PDF file as a JPG. You would need to use a PDF utility program which can 
extract the internal images and save them in JPG format. Adobe’s full-fledged 
Acrobat program can do that easily but of course is a somewhat expensive 
program. I’m not sure if any 3rd party program for PDFs can extract images.



If your scanner is like many flatbed scanners, it probably has 2 or 3 buttons 
on the front of it labeled “email, PDF, and maybe one named image”. You may 
wish to consider not using these buttons because they are designed to be 
extremely simplified and leave nothing up to the choice of the user. If you are 
sticking a document (such as a death certificate) in your scanner and just 
pressing the button labeled PDF, then it will work seemingly just fine but 
leaving you  little to no choice about resolution, color or greyscale, 
cropping, etc. The PDF produced by your scanner will have problems when you try 
to integrate the PDF file with other software such a Word, Legacy, and many 
other programs which are designed to show a great deal of text that can be 
sprinkled with images and photos. Instead, try to use any stand-alone software 
that may have come with the scanner or any of the free 3rd party imaging 
software which support the WIA (Windows Image Acquisition) interface (almost 
all do). In other words, if your scanner is relatively new, it will be 
recognized by any of these imaging programs via Window’s WIA interface. From 
there you’ll be able to scan the death certificate at a choice of resolutions, 
greyscale option if you want it, and the resulting JPEG (or TIFF) image can be 
further edited to suit your fancy. Such a digital image can be easily dropped 
right into Legacy, or added to any word processing document or web page without 
the need for any special viewer.



So the bottom line is this: your choice of using PDFs for images in not wrong. 
It’s just that it limits your abilities to use the PDF and possible future 
editing of the image itself. That’s where the “real image” makes life easier.





Brian in CA



After writing all that above, I noticed you mentioned “Neat Scanner”. I google 
it and then looked at the various models of Neat Scanners ranging from a 
sheet-fed desktop model to those rod-like mobile scanners. The sheet-fed 
desktop models do indeed have two buttons on them, labeled “Scan” and “PDF”.  
However, the specs for them indicate that they are TWAIN compliant which is the 
old Win98-Win2000 standard which was effectively replaced by the new API called 
WIA. The good news is that WIA did not abandon TWAIN so they should continue to 
work on at least Win7 systems. Drivers for Win8 or Win10 might be a crapshoot. 
The rod shaped mobile Neat scanner however does not list WIA or TWAIN in its 
specs but apparently uses their proprietary software called Neatworks. That 
alone does not leave me with a warm fuzzy feeling but perhaps yours is 
something different. And it looks like Neatworks scans everything as a PDF.



From: BARTON LEWIS [mailto:bartonle...@optonline.net]
Sent: Tuesday, September 01, 2015 10:28 AM
To: legacyusergroup@LegacyUsers.com
Cc: Legacy
Subject: RE: [LegacyUG] unsupported file format



I am not sure what is meant by "real image."  This is a death certificate that 
I scanned using my Neat scanner.  I have previously attached PDFs as Media 
files without a problem.  I will rescan or simply try to rename the file as a 
jpg -- I assume I can do this easily (not at my home computer now).  For my 
edification, can someone explain why one should use a jpg as opposed to pdf if 
(as here) one would not want to edit or manipulate the image?  Thank you.



Barton







On Tue, Sep 01, 2015 at 12:42 PM, Brian L. Lightfoot wrote:





I somewhat support this question about using PDFs when the real image might be 
better/easier especially in this instance when I’m assuming that the PDF is 
nothing other than a JPEG image or two. Yes, it is entirely possible for PDFs 
to be added to Legacy but are they supported in all reports and web page 
creations? Wouldn’t it be better to extract the JPEG image from the PDF and 
then attach the JPEG as a picture?



Brian in CA





From: David Abernathy [mailto:da...@schmeckabernathy.com]
Sent: Tuesday, September 01, 2015 7:30 AM
To: legacyusergroup@LegacyUsers.com
Subject: RE: [LegacyUG] unsupported file format



Why are you using PDF type of files, when they need to be of a real image type?





Thanks,

David C Abernathy

Email d

RE: [LegacyUG] unsupported file format

[Brian L. Lightfoot]

Whoever put the personal war diary into a PDF format probably did it solely for 
the cross-platform compatibility - either that or to forever keep anybody from 
editing it. One of the major strengths of using a PDF is to combine multiple 
documents, spreadsheets, and other stuff all into one container saved as a PDF 
file. Another beauty is that it can eliminate copying and editing of the 
document which explains why commercial companies like to keep their info in 
that format. You can even password protect a PDF file. Your diary PDF can be 
exported from Acrobat as a Word document, RTF, plain text, or even as HTML 
pages. If you'd like to add the diary to be plainly visible in your Legacy 
files, then find somebody with Acrobat who can get that done for you.

Brian in CA


-Original Message-
From: Robert57P_gmail [mailto:robert...@gmail.com]
Sent: Tuesday, September 01, 2015 3:41 PM
To: legacyusergroup@LegacyUsers.com
Subject: Re: [LegacyUG] unsupported file format

I have my Dad's personal war diary attached as a PDF.  It is a multiple page 
document.  Because it is multi-pages it would not work as an image (JPG).  
Unless I attached a separate JPG for each page . . .

Of course the diary PDF doc doesn't print in the reports, but at least it is 
there for my records and personal review.  PDFs are also good for backup 
documentation that you maybe do NOT want to print anyway.

Bob


On 09/01/2015 15:54, Bob Austen wrote:
>
> I'm with you on this one Brian but it's a personal choice.  I like the
> idea of the jpeg being 'visible' as well - just easier to view.
>
> Bob
>
> *From:*Brian L. Lightfoot [mailto:br...@the-lightfoots.com]
> *Sent:* Tuesday, September 01, 2015 9:42 AM
> *To:* legacyusergroup@LegacyUsers.com
> *Subject:* RE: [LegacyUG] unsupported file format
>
> I somewhat support this question about using PDFs when the real image
> might be better/easier especially in this instance when I’m assuming
> that the PDF is nothing other than a JPEG image or two. Yes, it is
> entirely possible for PDFs to be added to Legacy but are they
> supported in all reports and web page creations? Wouldn’t it be
> better to extract the JPEG image from the PDF and then attach the JPEG
> as a picture?
>
> Brian in CA
>
> *From:*David Abernathy [mailto:da...@schmeckabernathy.com]
> *Sent:* Tuesday, September 01, 2015 7:30 AM
> *To:* legacyusergroup@LegacyUsers.com
> <mailto:legacyusergroup@LegacyUsers.com>
> *Subject:* RE: [LegacyUG] unsupported file format
>
> Why are you using PDF type of files, when they need to be of a real
> image type?
>
> Thanks,
>
> David C Abernathy
>
> Email disclaimers
>
> --
> --
>
> This message represents the official view of the voices in my head.
>
> --
> --
>
> http://www.SchmeckAbernathy.com
>
> == All outgoing and incoming mail is scanned by F-Prot Antivirus ==
>
> *From:*Barton Lewis [mailto:bartonle...@optonline.net]
> *Sent:* Monday, August 31, 2015 8:17 PM
> *To:* legacyusergroup@LegacyUsers.com
> <mailto:legacyusergroup@LegacyUsers.com>
> *Subject:* [LegacyUG] unsupported file format
>
> I am trying to attach a pdf of a death certificate as Media to a
> Source, and I am getting the message “unsupported file format.”
> Does Legacy not permit pdf’s to be attached as media?
>
> Barton
>
>





Legacy User Group guidelines:

http://www.LegacyFamilyTree.com/Etiquette.asp

Archived messages after Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Archived messages from old mail server - before Nov. 21 2009:

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blog (http://news.LegacyFamilyTree.com).

To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

Re: [LegacyUG] unsupported file format

[I Macaulay]

FWIW: I use document in the add media segment of the media gallery and store 
all kinds of large documents there, (like a war diary, or historical record or 
even an family story ) the link can be the identifier of the document.  A jpg 
of the cover of a doc can also be placed in the picture area and the comments 
can point to the file link.   

My biggest bug a boo is that I file by Rin and when you open the media gallery 
it covers the Family view. You would not believe the number of times I have to 
cancel and go back to reread the RIN.  
Ian I used to be a banker,  but then I lost interest.

Ian Macaulay   Carp, Ontario
Open at 10:AM   Close at 5:00 PM
45.2397 N long: 76.0991 W Elv 137 M UTM
    Don't Forget to Save the Stamps

  From: Robert57P_gmail 
 To: legacyusergroup@LegacyUsers.com
 Sent: Tuesday, September 1, 2015 6:41 PM
 Subject: Re: [LegacyUG] unsupported file format

I have my Dad's personal war diary attached as a PDF.  It is a multiple
page document.  Because it is multi-pages it would not work as an image
(JPG).  Unless I attached a separate JPG for each page . . .

Of course the diary PDF doc doesn't print in the reports, but at least
it is there for my records and personal review.  PDFs are also good for
backup documentation that you maybe do NOT want to print anyway.

Bob


On 09/01/2015 15:54, Bob Austen wrote:
>
> I'm with you on this one Brian but it's a personal choice.  I like the
> idea of the jpeg being 'visible' as well - just easier to view.
>
> Bob
>
> *From:*Brian L. Lightfoot [mailto:br...@the-lightfoots.com]
> *Sent:* Tuesday, September 01, 2015 9:42 AM
> *To:* legacyusergroup@LegacyUsers.com
> *Subject:* RE: [LegacyUG] unsupported file format
>
> I somewhat support this question about using PDFs when the real image
> might be better/easier especially in this instance when I’m assuming
> that the PDF is nothing other than a JPEG image or two. Yes, it is
> entirely possible for PDFs to be added to Legacy but are they
> supported in all reports and web page creations? Wouldn’t it be better
> to extract the JPEG image from the PDF and then attach the JPEG as a
> picture?
>
> Brian in CA
>
> *From:*David Abernathy [mailto:da...@schmeckabernathy.com]
> *Sent:* Tuesday, September 01, 2015 7:30 AM
> *To:* legacyusergroup@LegacyUsers.com
> <mailto:legacyusergroup@LegacyUsers.com>
> *Subject:* RE: [LegacyUG] unsupported file format
>
> Why are you using PDF type of files, when they need to be of a real
> image type?
>
> Thanks,
>
> David C Abernathy
>
> Email disclaimers
>
> 
>
> This message represents the official view of the voices in my head.
>
> 
>
> http://www.SchmeckAbernathy.com
>
> == All outgoing and incoming mail is scanned by F-Prot Antivirus ==
>
> *From:*Barton Lewis [mailto:bartonle...@optonline.net]
> *Sent:* Monday, August 31, 2015 8:17 PM
> *To:* legacyusergroup@LegacyUsers.com
> <mailto:legacyusergroup@LegacyUsers.com>
> *Subject:* [LegacyUG] unsupported file format
>
> I am trying to attach a pdf of a death certificate as Media to a
> Source, and I am getting the message “unsupported file format.† Does
> Legacy not permit pdf’s to be attached as media?
>
> Barton
>
>
>
> Legacy User Group guidelines:
> http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages after Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> Archived messages from old mail server - before Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://support.legacyfamilytree.com
> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree)
> and on our blog (http://news.LegacyFamilyTree.com).
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp





Legacy User Group guidelines:

http://www.LegacyFamilyTree.com/Etiquette.asp

Archived messages after Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Archived messages from old mail server - before Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

Online technical support: http://support.legacyfamilytree.com

Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).

To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp







Legacy User Group guidelines:

http://www.LegacyFamilyTree.com/Etiquette.asp

Archived messages after Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Archived messages from old mail server - before Nov. 21 2009:

http://www.mail-

Re: [LegacyUG] unsupported file format

[Robert57P_gmail]

I have my Dad's personal war diary attached as a PDF.  It is a multiple
page document.  Because it is multi-pages it would not work as an image
(JPG).  Unless I attached a separate JPG for each page . . .

Of course the diary PDF doc doesn't print in the reports, but at least
it is there for my records and personal review.  PDFs are also good for
backup documentation that you maybe do NOT want to print anyway.

Bob


On 09/01/2015 15:54, Bob Austen wrote:
>
> I'm with you on this one Brian but it's a personal choice.  I like the
> idea of the jpeg being 'visible' as well - just easier to view.
>
> Bob
>
> *From:*Brian L. Lightfoot [mailto:br...@the-lightfoots.com]
> *Sent:* Tuesday, September 01, 2015 9:42 AM
> *To:* legacyusergroup@LegacyUsers.com
> *Subject:* RE: [LegacyUG] unsupported file format
>
> I somewhat support this question about using PDFs when the real image
> might be better/easier especially in this instance when I’m assuming
> that the PDF is nothing other than a JPEG image or two. Yes, it is
> entirely possible for PDFs to be added to Legacy but are they
> supported in all reports and web page creations? Wouldn’t it be better
> to extract the JPEG image from the PDF and then attach the JPEG as a
> picture?
>
> Brian in CA
>
> *From:*David Abernathy [mailto:da...@schmeckabernathy.com]
> *Sent:* Tuesday, September 01, 2015 7:30 AM
> *To:* legacyusergroup@LegacyUsers.com
> <mailto:legacyusergroup@LegacyUsers.com>
> *Subject:* RE: [LegacyUG] unsupported file format
>
> Why are you using PDF type of files, when they need to be of a real
> image type?
>
> Thanks,
>
> David C Abernathy
>
> Email disclaimers
>
> 
>
> This message represents the official view of the voices in my head.
>
> 
>
> http://www.SchmeckAbernathy.com
>
> == All outgoing and incoming mail is scanned by F-Prot Antivirus ==
>
> *From:*Barton Lewis [mailto:bartonle...@optonline.net]
> *Sent:* Monday, August 31, 2015 8:17 PM
> *To:* legacyusergroup@LegacyUsers.com
> <mailto:legacyusergroup@LegacyUsers.com>
> *Subject:* [LegacyUG] unsupported file format
>
> I am trying to attach a pdf of a death certificate as Media to a
> Source, and I am getting the message “unsupported file format.”  Does
> Legacy not permit pdf’s to be attached as media?
>
> Barton
>
>
>
> Legacy User Group guidelines:
> http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages after Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> Archived messages from old mail server - before Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://support.legacyfamilytree.com
> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree)
> and on our blog (http://news.LegacyFamilyTree.com).
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp





Legacy User Group guidelines:

http://www.LegacyFamilyTree.com/Etiquette.asp

Archived messages after Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Archived messages from old mail server - before Nov. 21 2009:

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Online technical support: http://support.legacyfamilytree.com

Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).

To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

RE: [LegacyUG] unsupported file format

[Bob Austen]

I'm with you on this one Brian but it's a personal choice.  I like the idea of 
the jpeg being 'visible' as well - just easier to view.



Bob



From: Brian L. Lightfoot [mailto:br...@the-lightfoots.com]
Sent: Tuesday, September 01, 2015 9:42 AM
To: legacyusergroup@LegacyUsers.com
Subject: RE: [LegacyUG] unsupported file format



I somewhat support this question about using PDFs when the real image might be 
better/easier especially in this instance when I’m assuming that the PDF is 
nothing other than a JPEG image or two. Yes, it is entirely possible for PDFs 
to be added to Legacy but are they supported in all reports and web page 
creations? Wouldn’t it be better to extract the JPEG image from the PDF and 
then attach the JPEG as a picture?



Brian in CA





From: David Abernathy [mailto:da...@schmeckabernathy.com]
Sent: Tuesday, September 01, 2015 7:30 AM
To: legacyusergroup@LegacyUsers.com
Subject: RE: [LegacyUG] unsupported file format



Why are you using PDF type of files, when they need to be of a real image type?





Thanks,

David C Abernathy

Email disclaimers



This message represents the official view of the voices in my head.



 <http://www.SchmeckAbernathy.com> http://www.SchmeckAbernathy.com

== All outgoing and incoming mail is scanned by F-Prot Antivirus  ==



From: Barton Lewis [mailto:bartonle...@optonline.net]
Sent: Monday, August 31, 2015 8:17 PM
To: legacyusergroup@LegacyUsers.com
Subject: [LegacyUG] unsupported file format



I am trying to attach a pdf of a death certificate as Media to a Source, and I 
am getting the message “unsupported file format.”  Does Legacy not permit pdf’s 
to be attached as media?



Barton





Legacy User Group guidelines:

http://www.LegacyFamilyTree.com/Etiquette.asp

Archived messages after Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Archived messages from old mail server - before Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

Online technical support: http://support.legacyfamilytree.com

Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).

To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

RE: [LegacyUG] unsupported file format

[David Abernathy]

I use jpeg types for any photo, certificate, and etc. This way I can use them 
in any program that will accept a image. Most pdf type of files can not be 
inserted within another type of file. They also can be enhanced and cropped 
where pdf can not.

One may want to do a google to find out what a pdf really is. PDF short for 
Portable  Document File. A file type that can be read using a PDF Reader on any 
OS.

If the source is a real document, then a pdf would be usefull.

Sent from my Kindle Fire
In God We Trust



_
From: BARTON LEWIS 
Sent: Tue Sep 01 10:28:01 PDT 2015
To: legacyusergroup@LegacyUsers.com
Cc: Legacy 
Subject: RE: [LegacyUG] unsupported file format


I am not sure what is meant by "real image."  This is a death certificate that 
I scanned using my Neat scanner.  I have previously attached PDFs as Media 
files without a problem.  I will rescan or simply try to rename the file as a 
jpg -- I assume I can do this easily (not at my home computer now).  For my 
edification, can someone explain why one should use a jpg as opposed to pdf if 
(as here) one would not want to edit or manipulate the image?  Thank you.



Barton







On Tue, Sep 01, 2015 at 12:42 PM, Brian L. Lightfoot wrote:





I somewhat support this question about using PDFs when the real image might be 
better/easier especially in this instance when I’m assuming that the PDF is 
nothing other than a JPEG image or two. Yes, it is entirely possible for PDFs 
to be added to Legacy but are they supported in all reports and web page 
creations? Wouldn’t it be better to extract the JPEG image from the PDF and 
then attach the JPEG as a picture?



Brian in CA





From: David Abernathy [mailto:da...@schmeckabernathy.com]
Sent: Tuesday, September 01, 2015 7:30 AM
To: legacyusergroup@LegacyUsers.com
Subject: RE: [LegacyUG] unsupported file format



Why are you using PDF type of files, when they need to be of a real image type?





Thanks,

David C Abernathy

Email disclaimers



This message represents the official view of the voices in my head.



http://www.SchmeckAbernathy.com

== All outgoing and incoming mail is scanned by F-Prot Antivirus  ==



From: Barton Lewis [mailto:bartonle...@optonline.net]
Sent: Monday, August 31, 2015 8:17 PM
To: legacyusergroup@LegacyUsers.com
Subject: [LegacyUG] unsupported file format



I am trying to attach a pdf of a death certificate as Media to a Source, and I 
am getting the message “unsupported file format.”  Does Legacy not permit pdf’s 
to be attached as media?



Barton



Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages after Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/
Archived messages from old mail server - before Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://support.legacyfamilytree.com
Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp



Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages after Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/
Archived messages from old mail server - before Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://support.legacyfamilytree.com
Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).
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Legacy User Group guidelines:

http://www.LegacyFamilyTree.com/Etiquette.asp

Archived messages after Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Archived messages from old mail server - before Nov. 21 2009:

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Online technical support: http://support.legacyfamilytree.com

Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).

To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

RE: [LegacyUG] unsupported file format

[BARTON LEWIS]

I am not sure what is meant by "real image."  This is a death
certificate that I scanned using my Neat scanner.  I have previously
attached PDFs as Media files without a problem.  I will rescan or simply
try to rename the file as a jpg -- I assume I can do this easily (not at
my home computer now).  For my edification, can someone explain why one
should use a jpg as opposed to pdf if (as here) one would not want to
edit or manipulate the image?  Thank you.
 
Barton

 
 
 
On Tue, Sep 01, 2015 at 12:42 PM, Brian L. Lightfoot wrote:
 
 

I somewhat support this question about using PDFs when the real image
might be better/easier especially in this instance when I’m assuming
that the PDF is nothing other than a JPEG image or two. Yes, it is
entirely possible for PDFs to be added to Legacy but are they supported
in all reports and web page creations? Wouldn’t it be better to extract
the JPEG image from the PDF and then attach the JPEG as a picture?
 
Brian in CA
 
 

From: David Abernathy [mailto:da...@schmeckabernathy.com]
Sent: Tuesday, September 01, 2015 7:30 AM
To: legacyusergroup@LegacyUsers.com
Subject: RE: [LegacyUG] unsupported file format

 
Why are you using PDF type of files, when they need to be of a real
image type?
 
 
Thanks,
David C Abernathy
Email disclaimers

This message represents the official view of the voices in my head.

http://www.SchmeckAbernathy.com <http://www.SchmeckAbernathy.com>
== All outgoing and incoming mail is scanned by F-Prot Antivirus  ==
 

From: Barton Lewis [mailto:bartonle...@optonline.net
<mailto:bartonle...@optonline.net> ]
Sent: Monday, August 31, 2015 8:17 PM
To: legacyusergroup@LegacyUsers.com
<mailto:legacyusergroup@LegacyUsers.com>
Subject: [LegacyUG] unsupported file format

 
I am trying to attach a pdf of a death certificate as Media to a Source,
and I am getting the message “unsupported file format.”  Does Legacy not
permit pdf’s to be attached as media?
 
Barton


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RE: [LegacyUG] unsupported file format

[Brian L. Lightfoot]

I somewhat support this question about using PDFs when the real image might be 
better/easier especially in this instance when I’m assuming that the PDF is 
nothing other than a JPEG image or two. Yes, it is entirely possible for PDFs 
to be added to Legacy but are they supported in all reports and web page 
creations? Wouldn’t it be better to extract the JPEG image from the PDF and 
then attach the JPEG as a picture?



Brian in CA





From: David Abernathy [mailto:da...@schmeckabernathy.com]
Sent: Tuesday, September 01, 2015 7:30 AM
To: legacyusergroup@LegacyUsers.com
Subject: RE: [LegacyUG] unsupported file format



Why are you using PDF type of files, when they need to be of a real image type?





Thanks,

David C Abernathy

Email disclaimers



This message represents the official view of the voices in my head.



 <http://www.SchmeckAbernathy.com> http://www.SchmeckAbernathy.com

== All outgoing and incoming mail is scanned by F-Prot Antivirus  ==



From: Barton Lewis [mailto:bartonle...@optonline.net]
Sent: Monday, August 31, 2015 8:17 PM
To: legacyusergroup@LegacyUsers.com
Subject: [LegacyUG] unsupported file format



I am trying to attach a pdf of a death certificate as Media to a Source, and I 
am getting the message “unsupported file format.”  Does Legacy not permit pdf’s 
to be attached as media?



Barton





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Re: [LegacyUG] unsupported file format

[Dannis Byers]

I have attached hundreds of pdf files to Legacy.  You have to add it as a
Document.

On Tue, Sep 1, 2015 at 9:30 AM, David Abernathy 
wrote:

> Why are you using PDF type of files, when they need to be of a real image
> type?
>
>
>
>
>
> Thanks,
>
> David C Abernathy
>
> Email disclaimers
>
>
> 
>
> This message represents the official view of the voices in my head.
>
>
> 
>
> http://www.SchmeckAbernathy.com
>
> == All outgoing and incoming mail is scanned by F-Prot Antivirus  ==
>
>
>
> *From:* Barton Lewis [mailto:bartonle...@optonline.net]
> *Sent:* Monday, August 31, 2015 8:17 PM
> *To:* legacyusergroup@LegacyUsers.com
> *Subject:* [LegacyUG] unsupported file format
>
>
>
> I am trying to attach a pdf of a death certificate as Media to a Source,
> and I am getting the message “unsupported file format.”  Does Legacy not
> permit pdf’s to be attached as media?
>
>
>
> Barton
>
>
>
> Legacy User Group guidelines:
> http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages after Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> Archived messages from old mail server - before Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://support.legacyfamilytree.com
> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and
> on our blog (http://news.LegacyFamilyTree.com).
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>
>
> Legacy User Group guidelines:
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> on our blog (http://news.LegacyFamilyTree.com).
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>




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RE: [LegacyUG] unsupported file format

[David Abernathy]

Why are you using PDF type of files, when they need to be of a real image type?





Thanks,

David C Abernathy

Email disclaimers



This message represents the official view of the voices in my head.



  http://www.SchmeckAbernathy.com

== All outgoing and incoming mail is scanned by F-Prot Antivirus  ==



From: Barton Lewis [mailto:bartonle...@optonline.net]
Sent: Monday, August 31, 2015 8:17 PM
To: legacyusergroup@LegacyUsers.com
Subject: [LegacyUG] unsupported file format



I am trying to attach a pdf of a death certificate as Media to a Source, and I 
am getting the message “unsupported file format.”  Does Legacy not permit pdf’s 
to be attached as media?



Barton



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Re: [LegacyUG] unsupported file format

[Cathy Pinner]

Perhaps you are trying to attach it as a picture. You attach PDFs as
Documents. Note although you can click on them and open them, they are
not included in Reports.

Cathy

Barton Lewis wrote:
>
> I am trying to attach a pdf of a death certificate as Media to a
> Source, and I am getting the message “unsupported file format.” Does
> Legacy not permit pdf’s to be attached as media?
>
> Barton





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Re: [LegacyUG] Unsupported File Format revisited

[marion wimsett]

Hi Brian,
Well it's certainly one idea - sadly doesn't apply in my case as I was not
adding the media in question - it was already supposed to be there, all I
was trying to do was to get it to relink.
I have now re-attached nearly all of the photos - there has to have been
something in the path name that Legacy took exception to as changing the
file name in one way or another and re-linking again seems to have solved
the problem, The only other oddity was the fact that two of the files
showed up with #Recycle in their name - I have no idea as to where that
came from as the photos all appeared in Reunion and were just transferred
over to my computer for Legacy!
As they say - more things in heaven and earth etc.
Glad at least you figured out one of the reasons.
Cheers,
Marion

On 17 August 2015 at 16:29, Jenny M Benson  wrote:

> On 17/08/2015 07:45, Brian L. Lightfoot wrote:
> > Its late at night. My fingers are blurry and my eyes are tired. Anyhow,
> as I
> > tried to Add Media for a source detail, I started to type in the first 5
> or
> > 6 letters of the file that I wanted and Legacy starts to display a list
> of
> > files that meet those filenames as typed so far. At this point I got
> > careless and instead of clicking on the correct name from the list of
> > possible matches, I just hit the Enter key .. With only the first 5 or 6
> > characters entered as the filename.
> >
> >
> >
> > What I got was an error window but instead of saying "File not found" or
> "No
> > Match", Legacy tells me that the incomplete filename that I typed in was
> NOT
> > SUPPORTED. The detail info specifically said "This is an unsupported file
> > format." I knew that file as a plain vanilla JPEG image that opened in
> > several other applications so why was Legacy being so particular.
> >
> >
> >
> > That's when it occurred to me that I never bothered to click on the
> complete
> > possible filename match or completely type in the filename. Perhaps this
> is
> > the same condition that one or two other users have mentioned in their
> use.
> > Apparently the problem is User Error --- an incomplete or non-matching
> file
> > name. I was nowhere near the 260 character filepath limit so that was
> not an
> > issue with me but could have been with other users who did approach that
> > limit and the filename was truncated. And this shows that a truncated
> > filename will result in the error "Not Supported".
>
> I discovered a long time ago that Legacy doesn't like it if you don't
> include the filename extension when trying to open a file.
>
> I use FreeClip a lot and often have, for example, the reference for a UK
> Census stored there for pasting into Legacy, eg RG9-2604-89-20.  If I
> paste that into the filename box to pen that file Legacy will give me
> the "not supported" message.  I have to select the full filename -
> RG9-2604-89-20.jpg - which will appear underneath.
> >
> >
> > Memo to all the Legacy code writers: there is such a thing as "File Not
> > Found" and that would serve as a much better error message than "No
> > Supported".
> >
> Agree with you, there.
>
> --
> Jenny M Benson
>
>
>
>
>
> Legacy User Group guidelines:
>
> http://www.LegacyFamilyTree.com/Etiquette.asp
>
> Archived messages after Nov. 21 2009:
>
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
> Archived messages from old mail server - before Nov. 21 2009:
>
> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
>
> Online technical support: http://support.legacyfamilytree.com
>
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> on our blog (http://news.LegacyFamilyTree.com).
>
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>
>




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Re: [LegacyUG] Unsupported File Format revisited

[Jenny M Benson]

On 17/08/2015 07:45, Brian L. Lightfoot wrote:
> Its late at night. My fingers are blurry and my eyes are tired. Anyhow, as I
> tried to Add Media for a source detail, I started to type in the first 5 or
> 6 letters of the file that I wanted and Legacy starts to display a list of
> files that meet those filenames as typed so far. At this point I got
> careless and instead of clicking on the correct name from the list of
> possible matches, I just hit the Enter key .. With only the first 5 or 6
> characters entered as the filename.
>
>
>
> What I got was an error window but instead of saying "File not found" or "No
> Match", Legacy tells me that the incomplete filename that I typed in was NOT
> SUPPORTED. The detail info specifically said "This is an unsupported file
> format." I knew that file as a plain vanilla JPEG image that opened in
> several other applications so why was Legacy being so particular.
>
>
>
> That's when it occurred to me that I never bothered to click on the complete
> possible filename match or completely type in the filename. Perhaps this is
> the same condition that one or two other users have mentioned in their use.
> Apparently the problem is User Error --- an incomplete or non-matching file
> name. I was nowhere near the 260 character filepath limit so that was not an
> issue with me but could have been with other users who did approach that
> limit and the filename was truncated. And this shows that a truncated
> filename will result in the error "Not Supported".

I discovered a long time ago that Legacy doesn't like it if you don't
include the filename extension when trying to open a file.

I use FreeClip a lot and often have, for example, the reference for a UK
Census stored there for pasting into Legacy, eg RG9-2604-89-20.  If I
paste that into the filename box to pen that file Legacy will give me
the "not supported" message.  I have to select the full filename -
RG9-2604-89-20.jpg - which will appear underneath.
>
>
> Memo to all the Legacy code writers: there is such a thing as "File Not
> Found" and that would serve as a much better error message than "No
> Supported".
>
Agree with you, there.

--
Jenny M Benson





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Re: [LegacyUG] Unsupported File Format

[gcrull]

With further analysis of my problem I'm finding some of these situations
are documents that were added years ago in 7.5 or even 7.0. Others were
added just prior to the time I upgraded to 8.0---I remember adding them.
ALL were saved as documents, not pictures.

As it is I've concluded all I can do is suck it up, check all 517
individuals involved to see which ones need to have the link with the
document re-established!

gc

On Tue, 28 Jan 2014 12:55:42 -0700 Paul Gray 
writes:
I suspect that it has to do with the file type chosen when the file was
originally linked. In 7.5, there were buttons for Picture, Video, Sound,
and Document. In 8.0, the same process is there, it’s just a drop down
menu. Unfortunately, once chosen I see no way of re-displaying what you
selected except an Access query.

I was able to create the unsupported file type error in 8.0 when adding a
media item to an individual (wouldn’t even let me add it) if I selected
‘Picture’ as the file type and then tried to link to a doc or docx file.
Perhaps your files were added as ‘pictures’ and 7.5 didn’t care about the
discrepancy, but 8.0 does.

That would also explain current behaviour. Some of the existing links may
very well have been added as Documents originally and they work just
fine, and presumably when you relink the problem media, you also select
the proper file type.

Paul Gray



From: gcr...@juno.com [mailto:gcr...@juno.com]
Sent: January-28-14 8:55 AM
To: legacyusergroup@LegacyUsers.com
Subject: Re: [LegacyUG] Unsupported File Format

I've isolated 517 WORD files in my media location that are attached to
individuals. Almost all are of information obtained from public records
(obits, wedding notices, anniversaries, birthdays, etc) found on the
Internet in old newspapers or the like, copied and pasted (along with the
source) and saved as a WORD document, some way back when I was using WORD
2003 (.doc extensions) or WORD 2007 (.docx extensions) I use now.

These all open from Windows Explorer using WORD. On an individuals record
in Legacy 8 they are indicated in the "Media Gallery" icon as either .doc
or .docx extensions and only show the caption applied (Wedding
announcement, birthday, obituary). When trying to open (edit) it is when
the *unsupported file format* message appears. When I take the option
*reload original* the same message comes up. However, if I re-add the
item using the *add media* option it is added (linked) and can be opened
via WORD.

On the other hand, some individuals with WORD documents attached open
just fine. It seems to be a random situation. Some work, some don't. It's
just muddling through all 517 or these WORD files checking back to the
individual in Legacy to see which ones aren't linked correctly..

gc



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RE: [LegacyUG] Unsupported File Format

[Paul Gray]

I suspect that it has to do with the file type chosen when the file was 
originally linked. In 7.5, there were buttons for Picture, Video, Sound, and 
Document. In 8.0, the same process is there, it’s just a drop down menu. 
Unfortunately, once chosen I see no way of re-displaying what you selected 
except an Access query.



I was able to create the unsupported file type error in 8.0 when adding a media 
item to an individual (wouldn’t even let me add it) if I selected ‘Picture’ as 
the file type and then tried to link to a doc or docx file. Perhaps your files 
were added as ‘pictures’ and 7.5 didn’t care about the discrepancy, but 8.0 
does.



That would also explain current behaviour. Some of the existing links may very 
well have been added as Documents originally and they work just fine, and 
presumably when you relink the problem media, you also select the proper file 
type.



Paul Gray







From: gcr...@juno.com [mailto:gcr...@juno.com]
Sent: January-28-14 8:55 AM
To: legacyusergroup@LegacyUsers.com
Subject: Re: [LegacyUG] Unsupported File Format



I've isolated 517 WORD files in my media location that are attached to 
individuals. Almost all are of information obtained from public records (obits, 
wedding notices, anniversaries, birthdays, etc) found on the Internet in old 
newspapers or the like, copied and pasted (along with the source) and saved as 
a WORD document, some way back when I was using WORD 2003 (.doc extensions) or 
WORD 2007 (.docx extensions) I use now.



These all open from Windows Explorer using WORD. On an individuals record in 
Legacy 8 they are indicated in the "Media Gallery" icon as either .doc or .docx 
extensions and only show the caption applied (Wedding announcement, birthday, 
obituary). When trying to open (edit) it is when the *unsupported file format* 
message appears. When I take the option *reload original* the same message 
comes up. However, if I re-add the item using the *add media* option it is 
added (linked) and can be opened via WORD.



On the other hand, some individuals with WORD documents attached open just 
fine. It seems to be a random situation. Some work, some don't. It's just 
muddling through all 517 or these WORD files checking back to the individual in 
Legacy to see which ones aren't linked correctly..



gc






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Re: [LegacyUG] Unsupported File Format

[gcrull]

I've isolated 517 WORD files in my media location that are attached to
individuals. Almost all are of information obtained from public records
(obits, wedding notices, anniversaries, birthdays, etc) found on the
Internet in old newspapers or the like, copied and pasted (along with the
source) and saved as a WORD document, some way back when I was using WORD
2003 (.doc extensions) or WORD 2007 (.docx extensions) I use now.

These all open from Windows Explorer using WORD. On an individuals record
in Legacy 8 they are indicated in the "Media Gallery" icon as either .doc
or .docx extensions and only show the caption applied (Wedding
announcement, birthday, obituary). When trying to open (edit) it is when
the *unsupported file format* message appears. When I take the option
*reload original* the same message comes up. However, if I re-add the
item using the *add media* option it is added (linked) and can be opened
via WORD.

On the other hand, some individuals with WORD documents attached open
just fine. It seems to be a random situation. Some work, some don't. It's
just muddling through all 517 or these WORD files checking back to the
individual in Legacy to see which ones aren't linked correctly..

gc

On Mon, 27 Jan 2014 17:10:58 -0800 Richard Van Wasshnova
 writes:
If you double click on the file in Windows Explorer do they open OK?

--
Richard Van Wasshnova


On Mon, Jan 27, 2014 at 4:28 PM,  wrote:

I'm finding several *unsupported file format* errors as I review files
attached to individuals in Legacy 8. Upon closer inspection these these
*unsupported file format* are files that were created as a .docx or .doc
format from WORD. These are primarily obituary documents copied/pasted
from on-line, or other sources. These files were also attached to
individual in Legacy 7.5 and caused no problem, i.e. they could be opened
without a problem.

I've found nothing concerning WORD documents in Legacy 8 User's Guide.

Anyone care to comment?

gc




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Re: [LegacyUG] Unsupported File Format

[Richard Van Wasshnova]

Kurt,
I think you need to tell Windows what program to use by default. In Windows
Explorer Right click on the file, then open with > choose default program.

--
Richard Van Wasshnova

On Mon, Jan 27, 2014 at 6:37 PM, Kurt Kneeland
wrote:

> Well, I found the executable for  Microsoft Office Word and I linked to it
> as the Word Processor in Option 11.1.  If I click Launch from there, the
> program opens as expected.  However, if I go to an individual's media
> center and click on a docx item there, I still get wordpad.  I even tried
> shutting down Legacy and restarting.  And also attaching a different docx
> document.  Still keeps opening up with wordpad.  Unless there's something
> I'm missing, it seems there is a bug here.
>
> -Original Message-
> From: Kurt Kneeland [mailto:kurt-kneel...@sbcglobal.net]
> Sent: Monday, January 27, 2014 8:07 PM
> To: legacyusergroup@LegacyUsers.com
> Subject: RE: [LegacyUG] Unsupported File Format
>
> Check your settings in Options->Customize 11.1.
>
> On mine the entries are blank which calls up the default programs.  When I
> tested it, a docx came up in wordpad which said it didn't support all the
> functionality of a docx file.  On first attempt, I'm having trouble finding
> the exe file for msword to put into Legacy option 11.1 or for where to tell
> windows to use msword instead of wordpad as the default word processor.
>  Windows is already set where docx opens in msword if I open a file of that
> type from the windows file explorer.  (Windows 7 Home Edition).
>
> -Original Message-
> From: gcr...@juno.com [mailto:gcr...@juno.com]
> Sent: Monday, January 27, 2014 6:29 PM
> To: legacyusergroup@LegacyUsers.com
> Subject: [LegacyUG] Unsupported File Format
>
> I'm finding several *unsupported file format* errors as I review files
> attached to individuals in Legacy 8. Upon closer inspection these these
> *unsupported file format* are files that were created as a .docx or .doc
> format from WORD. These are primarily obituary documents copied/pasted from
> on-line, or other sources. These files were also attached to individual in
> Legacy 7.5 and caused no problem, i.e. they could be opened without a
> problem.
>
> I've found nothing concerning WORD documents in Legacy 8 User's Guide.
>
> Anyone care to comment?
>
> gc
>
>



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RE: [LegacyUG] Unsupported File Format

[Kurt Kneeland]

Well, I found the executable for  Microsoft Office Word and I linked to it as 
the Word Processor in Option 11.1.  If I click Launch from there, the program 
opens as expected.  However, if I go to an individual's media center and click 
on a docx item there, I still get wordpad.  I even tried shutting down Legacy 
and restarting.  And also attaching a different docx document.  Still keeps 
opening up with wordpad.  Unless there's something I'm missing, it seems there 
is a bug here.

-Original Message-
From: Kurt Kneeland [mailto:kurt-kneel...@sbcglobal.net]
Sent: Monday, January 27, 2014 8:07 PM
To: legacyusergroup@LegacyUsers.com
Subject: RE: [LegacyUG] Unsupported File Format

Check your settings in Options->Customize 11.1.

On mine the entries are blank which calls up the default programs.  When I 
tested it, a docx came up in wordpad which said it didn't support all the 
functionality of a docx file.  On first attempt, I'm having trouble finding the 
exe file for msword to put into Legacy option 11.1 or for where to tell windows 
to use msword instead of wordpad as the default word processor.  Windows is 
already set where docx opens in msword if I open a file of that type from the 
windows file explorer.  (Windows 7 Home Edition).

-Original Message-
From: gcr...@juno.com [mailto:gcr...@juno.com]
Sent: Monday, January 27, 2014 6:29 PM
To: legacyusergroup@LegacyUsers.com
Subject: [LegacyUG] Unsupported File Format

I'm finding several *unsupported file format* errors as I review files attached 
to individuals in Legacy 8. Upon closer inspection these these *unsupported 
file format* are files that were created as a .docx or .doc format from WORD. 
These are primarily obituary documents copied/pasted from on-line, or other 
sources. These files were also attached to individual in Legacy 7.5 and caused 
no problem, i.e. they could be opened without a problem.

I've found nothing concerning WORD documents in Legacy 8 User's Guide.

Anyone care to comment?

gc




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RE: [LegacyUG] Unsupported File Format

[Kurt Kneeland]

Check your settings in Options->Customize 11.1.

On mine the entries are blank which calls up the default programs.  When I 
tested it, a docx came up in wordpad which said it didn't support all the 
functionality of a docx file.  On first attempt, I'm having trouble finding the 
exe file for msword to put into Legacy option 11.1 or for where to tell windows 
to use msword instead of wordpad as the default word processor.  Windows is 
already set where docx opens in msword if I open a file of that type from the 
windows file explorer.  (Windows 7 Home Edition).

-Original Message-
From: gcr...@juno.com [mailto:gcr...@juno.com]
Sent: Monday, January 27, 2014 6:29 PM
To: legacyusergroup@LegacyUsers.com
Subject: [LegacyUG] Unsupported File Format

I'm finding several *unsupported file format* errors as I review files attached 
to individuals in Legacy 8. Upon closer inspection these these *unsupported 
file format* are files that were created as a .docx or .doc format from WORD. 
These are primarily obituary documents copied/pasted from on-line, or other 
sources. These files were also attached to individual in Legacy 7.5 and caused 
no problem, i.e. they could be opened without a problem.

I've found nothing concerning WORD documents in Legacy 8 User's Guide.

Anyone care to comment?

gc




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Archived messages from old mail server - before Nov. 21 2009:
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Re: [LegacyUG] Unsupported File Format

[Richard Van Wasshnova]

If you double click on the file in Windows Explorer do they open OK?

--
Richard Van Wasshnova

On Mon, Jan 27, 2014 at 4:28 PM,  wrote:

> I'm finding several *unsupported file format* errors as I review files
> attached to individuals in Legacy 8. Upon closer inspection these these
> *unsupported file format* are files that were created as a .docx or .doc
> format from WORD. These are primarily obituary documents copied/pasted
> from on-line, or other sources. These files were also attached to
> individual in Legacy 7.5 and caused no problem, i.e. they could be opened
> without a problem.
>
> I've found nothing concerning WORD documents in Legacy 8 User's Guide.
>
> Anyone care to comment?
>
> gc
>
>



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