RE: Logmein - down???
http://www.downforeveryoneorjustme.com/logmein.com shows that it's up. At least http://logmein.com Joe Heaton ITB - Enterprise Server Support From: David L Herrick [mailto:davidherr...@nincal.com] Sent: Thursday, July 19, 2012 11:18 AM To: Heaton, Joseph@DFG; NT System Admin Issues Subject: Logmein - down??? Or is it only here? Tx David ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
RE: Logmein - down???
Good here (CT) From: David L Herrick [mailto:davidherr...@nincal.com] Sent: Thursday, July 19, 2012 2:18 PM To: NT System Admin Issues Subject: Logmein - down??? Or is it only here? Tx David ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin . ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
RE: Logmein - down???
I am logged into a machine as I type this. I'm in Sothern California. Hugo Hernandez Network Administrator SmartLabs, parent company of Smarthomehttp://www.smarthome.com/ Home Automation Superstore Our #1 Core Value: We deliver a customer experience that earns our customers' loyalty and confidence Smarthome Forum Home Automation Forumhttp://www.smarthome.com/forum/ Twitter SmarthomeInchttp://twitter.com/smarthomeinc INSTEONhttp://twitter.com/insteon Facebook Like Us!http://www.facebook.com/pages/Smarthome/58069436934?sid=ba94d59e7f2711d4097125298358d95aref=s YouTube Watch Our Videoshttp://www.youtube.com/user/smarthome Subscribe to the Smarthome Newsletterhttp://www.smarthome.com/email_signup.html to receive exclusive deals From: David L Herrick [mailto:davidherr...@nincal.com] Sent: Thursday, July 19, 2012 11:18 AM To: NT System Admin Issues Subject: Logmein - down??? Or is it only here? Tx David ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin == CONFIDENTIALITY NOTICE: This e-mail message is intended only for the person(s) or organization(s) to whom or which it is addressed and may contain information which is confidential and privileged. The unauthorized use, copying, distribution, or disclosure of this e-mail or any of its contents by anyone other than the intended recipient is unauthorized and unlawful. If you have received this e-mail in error, please notify the sender immediately and destroy all copies of this transmission. Thank you. http://www.smarthome.com/ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
Re: Logmein - down???
My Logmein rescue works...CANADA On Thu, Jul 19, 2012 at 1:18 PM, David L Herrick davidherr...@nincal.comwrote: Or is it only here? ** ** Tx ** ** David ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
RE: Logmein - down???
Thanks all must have just been the bay area? Seems to be back now From: Hugo Hernandez [mailto:hhernan...@smarthome.com] Sent: Thursday, July 19, 2012 12:00 PM To: NT System Admin Issues Subject: RE: Logmein - down??? I am logged into a machine as I type this. I'm in Sothern California. Hugo Hernandez Network Administrator SmartLabs, parent company of Smarthomehttp://www.smarthome.com/ Home Automation Superstore Our #1 Core Value: We deliver a customer experience that earns our customers' loyalty and confidence Smarthome Forum Home Automation Forumhttp://www.smarthome.com/forum/ Twitter SmarthomeInchttp://twitter.com/smarthomeinc INSTEONhttp://twitter.com/insteon Facebook Like Us!http://www.facebook.com/pages/Smarthome/58069436934?sid=ba94d59e7f2711d4097125298358d95aref=s YouTube Watch Our Videoshttp://www.youtube.com/user/smarthome Subscribe to the Smarthome Newsletterhttp://www.smarthome.com/email_signup.html to receive exclusive deals From: David L Herrick [mailto:davidherr...@nincal.com]mailto:[mailto:davidherr...@nincal.com] Sent: Thursday, July 19, 2012 11:18 AM To: NT System Admin Issues Subject: Logmein - down??? Or is it only here? Tx David ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin === CONFIDENTIALITY NOTICE: This e-mail message is intended only for the person(s) or organization(s) to whom or which it is addressed and may contain information which is confidential and privileged. The unauthorized use, copying, distribution, or disclosure of this e-mail or any of its contents by anyone other than the intended recipient is unauthorized and unlawful. If you have received this e-mail in error, please notify the sender immediately and destroy all copies of this transmission. Thank you. http://www.smarthome.com/ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
RE: Logmein - down???
I was having some issues earlier this morning. Seems to be ok now. -- Gene Giannamore Abide International Inc. Technical Support 561 1st Street West Sonoma,CA 95476 (707) 935-1577Office (707) 935-9387Fax gene.giannam...@abideinternational.commailto:gene.giannam...@abideinternational.com www.abideinternational.com From: David L Herrick [mailto:davidherr...@nincal.com] Sent: Thursday, July 19, 2012 11:18 AM To: NT System Admin Issues Subject: Logmein - down??? Or is it only here? Tx David ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
RE: LogMeIn Central!
make shortcuts on the desktop which go right through and connect. They've actually had this feature for years. You can even create an RSS Feed of all the shortcuts for your account. Handy for a RSS toolbar Folder in Firefox; I'm just one click and one password away from a LogMeIn session with anyone in my company. From: Benjamin Zachary - Lists [mailto:li...@levelfive.us] Sent: Thursday, October 01, 2009 10:57 PM To: NT System Admin Issues Subject: RE: LogMeIn Central! The new logmein is pretty nice actually. I like that you can make shortcuts on the desktop which go right through and connect. To combat any theft you can click on invalidate all shortcuts if anything became compromised.. im interested to see the hamachi vpn, looks interesting for certain. From: David Lum [mailto:david@nwea.org] Sent: Wednesday, September 30, 2009 9:12 AM To: NT System Admin Issues Subject: LogMeIn Central! Has anyone checked out the new LogMeIn Central? It now has a wake on LAN option. I was looking at my systems this morning and it showed a power on button for one of my systems that was off. Knowing this system had WOL enabled I tried it and lo and behold, the machine came up! What's weird is I have two other systems offline (laptops) and it doesn't show me that option and they don't have WOL anyhow. I wonder if LogMeIn detects the WOL capability? Anyhow LogMeIn Central is $299/yr and I'm not sure I'll ante up for it, but that is a cool feature. David Lum // SYSTEMS ENGINEER NORTHWEST EVALUATION ASSOCIATION (Desk) 971.222.1025 // (Cell) 503.267.9764 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: LogMeIn Central!
The new logmein is pretty nice actually. I like that you can make shortcuts on the desktop which go right through and connect. To combat any theft you can click on invalidate all shortcuts if anything became compromised.. im interested to see the hamachi vpn, looks interesting for certain. From: David Lum [mailto:david@nwea.org] Sent: Wednesday, September 30, 2009 9:12 AM To: NT System Admin Issues Subject: LogMeIn Central! Has anyone checked out the new LogMeIn Central? It now has a wake on LAN option. I was looking at my systems this morning and it showed a power on button for one of my systems that was off. Knowing this system had WOL enabled I tried it and lo and behold, the machine came up! What's weird is I have two other systems offline (laptops) and it doesn't show me that option and they don't have WOL anyhow. I wonder if LogMeIn detects the WOL capability? Anyhow LogMeIn Central is $299/yr and I'm not sure I'll ante up for it, but that is a cool feature. David Lum // SYSTEMS ENGINEER NORTHWEST EVALUATION ASSOCIATION (Desk) 971.222.1025 // (Cell) 503.267.9764 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
Re: LogMeIn Central!
I beleive the client-side software can tell if its enabled in the OS. The new improvements to LMI are quite nice! -- ME2 On Wed, Sep 30, 2009 at 9:11 AM, David Lum david@nwea.org wrote: Has anyone checked out the new LogMeIn Central? It now has a “wake on LAN” option. I was looking at my systems this morning and it showed a “power on” button for one of my systems that was off. Knowing this system had WOL enabled I tried it and lo and behold, the machine came up! What’s weird is I have two other systems offline (laptops) and it doesn’t show me that option and they don’t have WOL anyhow. I wonder if LogMeIn detects the WOL capability? Anyhow LogMeIn Central is $299/yr and I’m not sure I’ll ante up for it, but that is a cool feature. *David Lum** **// *SYSTEMS ENGINEER NORTHWEST EVALUATION ASSOCIATION (Desk) 971.222.1025 *// *(Cell) 503.267.9764 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
Re: LogMeIn Central!
I use logmein free for my PCs as well as my family and I just noticed I have this option as well and it works. Sweet. James - Original Message - From: David Lum To: NT System Admin Issues Sent: Wednesday, September 30, 2009 9:11 AM Subject: LogMeIn Central! Has anyone checked out the new LogMeIn Central? It now has a wake on LAN option. I was looking at my systems this morning and it showed a power on button for one of my systems that was off. Knowing this system had WOL enabled I tried it and lo and behold, the machine came up! What's weird is I have two other systems offline (laptops) and it doesn't show me that option and they don't have WOL anyhow. I wonder if LogMeIn detects the WOL capability? Anyhow LogMeIn Central is $299/yr and I'm not sure I'll ante up for it, but that is a cool feature. David Lum // SYSTEMS ENGINEER NORTHWEST EVALUATION ASSOCIATION (Desk) 971.222.1025 // (Cell) 503.267.9764 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
Re: LogMeIn Scout freeware
Its pretty neat. I really like the ability to disable the other forms of RA that are installed on systems. -- ME2 On Mon, Sep 21, 2009 at 9:53 AM, Angus Scott-Fleming angu...@geoapps.comwrote: Just discovered this tool, might be useful to some folks here: --- Included Stuff Follows --- LogMeIn Scout 1.0.4 - Scan your Network for Unauthorized Remote Access Products with LogMeIn Scout. Remote access discovery and management tool that gives system administrators the ability to detect instances of LogMeIn and other remote access software including PC Anywhere, GoToMyPC, and VNC on corporate systems. LogMeIn Scout also allows system administrators to define security and usage policies for LogMeIn (the secure remote access service) and remotely deploy LogMeIn across their network with their security policies enabled. - Included Stuff Ends - I had never heard of this, but apparently it's a legitimate LogMeIn tool: --- Included Stuff Follows --- Another Take On Freemium -- From LogMeIn | bMighty.com: Blogs For Small Business and Mid-Sized Business Taking the irony one step further, Simon cites a free LogMeIn product you won't find on the company Web site. LogMeIn Scout is designed to turn find and turn off LogMeIn instances running in business environments. That may sound counter-intuitive, but it's important to keep IT organizations as our allies, Simon says. The last thing you want is to be perceived as threat, not a help. - Included Stuff Ends - Seen here with links: http://www.bmighty.com/blog/main/archives/2009/09/another_take_on.html ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
Re: LogMeIn Scout freeware
Vipre Enterprise will do the same thing. On Mon, Sep 21, 2009 at 11:01 AM, Micheal Espinola Jr michealespin...@gmail.com wrote: Its pretty neat. I really like the ability to disable the other forms of RA that are installed on systems. -- ME2 On Mon, Sep 21, 2009 at 9:53 AM, Angus Scott-Fleming angu...@geoapps.comwrote: Just discovered this tool, might be useful to some folks here: --- Included Stuff Follows --- LogMeIn Scout 1.0.4 - Scan your Network for Unauthorized Remote Access Products with LogMeIn Scout. Remote access discovery and management tool that gives system administrators the ability to detect instances of LogMeIn and other remote access software including PC Anywhere, GoToMyPC, and VNC on corporate systems. LogMeIn Scout also allows system administrators to define security and usage policies for LogMeIn (the secure remote access service) and remotely deploy LogMeIn across their network with their security policies enabled. - Included Stuff Ends - I had never heard of this, but apparently it's a legitimate LogMeIn tool: --- Included Stuff Follows --- Another Take On Freemium -- From LogMeIn | bMighty.com: Blogs For Small Business and Mid-Sized Business Taking the irony one step further, Simon cites a free LogMeIn product you won't find on the company Web site. LogMeIn Scout is designed to turn find and turn off LogMeIn instances running in business environments. That may sound counter-intuitive, but it's important to keep IT organizations as our allies, Simon says. The last thing you want is to be perceived as threat, not a help. - Included Stuff Ends - Seen here with links: http://www.bmighty.com/blog/main/archives/2009/09/another_take_on.html ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ -- Sherry Abercrombie Any sufficiently advanced technology is indistinguishable from magic. Arthur C. Clarke Sent from Newark, TX, United States ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
Re: LogMeIn Rescue Alternative help
Thanks for all the input!! I'll be looking into all the great suggestions. Matt On Fri, Jun 12, 2009 at 9:16 PM, Ben Nordlander bennordlan...@gmail.comwrote: We use gotoassist express and I know for fact it does what you want in your list and more. I think we pay $50-$60 a month. On Jun 12, 2009 2:32 PM, wjh nt...@hedgedigger.com wrote: I'm not sure how cheap you can get them down to, but Bomgar is great. They have a B100 appliance that I believe is reasonably priced. We are extremely happy with our Bomgar appliance. It does everything you want and also supports remote support for win 95 through the latest windows, Mac OSX, Most versions of Linux, WinMo 5 and 6 devices (haven't tested this), Blackberries and users even on dialup (laggy). One nice feature is it supports connecting to multiple users. I can connect to three different clients and billing three different clients at the same time. Ours automagically records sessions as flash movies if you want. Great for creating a demo or just simply documenting. I haven't tried it, but you can also use it like gotomeeting and share your screen with many users. Good stuff. * Bill * AlsoJim Majorowicz wrote: I’m not sure GoToAssist in either form allows you to reboot into safe ... ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: LogMeIn Rescue Alternative help
I'm not sure GoToAssist in either form allows you to reboot into safe mode. I know the full version doesn't. Never tried it in Express. From: Jon B. Lewis [mailto:j...@myriadds.com] Sent: Wednesday, June 10, 2009 12:34 PM To: NT System Admin Issues Subject: RE: LogMeIn Rescue Alternative help Might try GoToAssist Express. Works well for us and I THINK it covers your requirements. Can't say for sure on the safe mode thing though. From: Matt Plahtinsky [mailto:cbusitl...@gmail.com] Sent: Wednesday, June 10, 2009 2:21 PM To: NT System Admin Issues Subject: LogMeIn Rescue Alternative help I have been looking for a product like LogMeIn Rescue that's a bit cheaper ($1200.00 a year). There are a few things that I really like that LogMeIn Rescue does that most others don't do. 1. Works on port 443 so it will work through most proxy's and firewalls. 2. Can automatically reconnect the session after a reboot. 3. Works in safe mode. 4. Can transfter files between computers. The problem I have run into with most of the other tools out there is they don't do the above list. I'm willing to dish out some money but not $1200.00 a year for just me. Thanks Matt ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: LogMeIn Rescue Alternative help
I am wrong. GoTo Assist Express *DOES* allow you to reboot in safe mode. From: Jim Majorowicz [mailto:jmajorow...@gmail.com] Sent: Friday, June 12, 2009 1:53 PM To: NT System Admin Issues Subject: RE: LogMeIn Rescue Alternative help I'm not sure GoToAssist in either form allows you to reboot into safe mode. I know the full version doesn't. Never tried it in Express. From: Jon B. Lewis [mailto:j...@myriadds.com] Sent: Wednesday, June 10, 2009 12:34 PM To: NT System Admin Issues Subject: RE: LogMeIn Rescue Alternative help Might try GoToAssist Express. Works well for us and I THINK it covers your requirements. Can't say for sure on the safe mode thing though. From: Matt Plahtinsky [mailto:cbusitl...@gmail.com] Sent: Wednesday, June 10, 2009 2:21 PM To: NT System Admin Issues Subject: LogMeIn Rescue Alternative help I have been looking for a product like LogMeIn Rescue that's a bit cheaper ($1200.00 a year). There are a few things that I really like that LogMeIn Rescue does that most others don't do. 1. Works on port 443 so it will work through most proxy's and firewalls. 2. Can automatically reconnect the session after a reboot. 3. Works in safe mode. 4. Can transfter files between computers. The problem I have run into with most of the other tools out there is they don't do the above list. I'm willing to dish out some money but not $1200.00 a year for just me. Thanks Matt ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
Re: LogMeIn Rescue Alternative help
I'm not sure how cheap you can get them down to, but Bomgar is great. They have a B100 appliance that I believe is reasonably priced. We are extremely happy with our Bomgar appliance. It does everything you want and also supports remote support for win 95 through the latest windows, Mac OSX, Most versions of Linux, WinMo 5 and 6 devices (haven't tested this), Blackberries and users even on dialup (laggy). One nice feature is it supports connecting to multiple users. I can connect to three different clients and billing three different clients at the same time. Ours automagically records sessions as flash movies if you want. Great for creating a demo or just simply documenting. I haven't tried it, but you can also use it like gotomeeting and share your screen with many users. Good stuff. * Bill *AlsoJim Majorowicz wrote: !-- /* Font Definitions */ @font-face {font-family:Cambria Math; panose-1:2 4 5 3 5 4 6 3 2 4;} @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4;} @font-face {font-family:Tahoma; panose-1:2 11 6 4 3 5 4 4 2 4;} @font-face {font-family:Consolas; panose-1:2 11 6 9 2 2 4 3 2 4;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {margin:0in; margin-bottom:.0001pt; font-size:12.0pt; font-family:Times New Roman,serif;} a:link, span.MsoHyperlink {mso-style-priority:99; color:blue; text-decoration:underline;} a:visited, span.MsoHyperlinkFollowed {mso-style-priority:99; color:purple; text-decoration:underline;} p {mso-style-priority:99; mso-margin-top-alt:auto; margin-right:0in; mso-margin-bottom-alt:auto; margin-left:0in; font-size:12.0pt; font-family:Times New Roman,serif;} pre {mso-style-priority:99; mso-style-link:HTML Preformatted Char; margin:0in; margin-bottom:.0001pt; font-size:10.0pt; font-family:Courier New;} span.HTMLPreformattedChar {mso-style-name:HTML Preformatted Char; mso-style-priority:99; mso-style-link:HTML Preformatted; font-family:Consolas;} span.EmailStyle20 {mso-style-type:personal; font-family:Calibri,sans-serif; color:#1F497D;} span.EmailStyle21 {mso-style-type:personal-reply; font-family:Calibri,sans-serif; color:#1F497D;} .MsoChpDefault {mso-style-type:export-only; font-size:10.0pt;} @page Section1 {size:8.5in 11.0in; margin:1.0in 1.0in 1.0in 1.0in;} div.Section1 {page:Section1;} -- I'm not sure GoToAssist in either form allows you to reboot into safe mode. I know the full version doesn't. Never tried it in Express. *From:* Jon B. Lewis [mailto:j...@myriadds.com] *Sent:* Wednesday, June 10, 2009 12:34 PM *To:* NT System Admin Issues *Subject:* RE: LogMeIn Rescue Alternative help Might try GoToAssist Express. Works well for us and I THINK it covers your requirements. Can't say for sure on the safe mode thing though. *From:* Matt Plahtinsky [mailto:cbusitl...@gmail.com] *Sent:* Wednesday, June 10, 2009 2:21 PM *To:* NT System Admin Issues *Subject:* LogMeIn Rescue Alternative help I have been looking for a product like LogMeIn Rescue that's a bit cheaper ($1200.00 a year). There are a few things that I really like that LogMeIn Rescue does that most others don't do. 1. Works on port 443 so it will work through most proxy's and firewalls. 2. Can automatically reconnect the session after a reboot. 3. Works in safe mode. 4. Can transfter files between computers. The problem I have run into with most of the other tools out there is they don't do the above list. I'm willing to dish out some money but not $1200.00 a year for just me. Thanks Matt ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
Re: LogMeIn Rescue Alternative help
We use gotoassist express and I know for fact it does what you want in your list and more. I think we pay $50-$60 a month. On Jun 12, 2009 2:32 PM, wjh nt...@hedgedigger.com wrote: I'm not sure how cheap you can get them down to, but Bomgar is great. They have a B100 appliance that I believe is reasonably priced. We are extremely happy with our Bomgar appliance. It does everything you want and also supports remote support for win 95 through the latest windows, Mac OSX, Most versions of Linux, WinMo 5 and 6 devices (haven't tested this), Blackberries and users even on dialup (laggy). One nice feature is it supports connecting to multiple users. I can connect to three different clients and billing three different clients at the same time. Ours automagically records sessions as flash movies if you want. Great for creating a demo or just simply documenting. I haven't tried it, but you can also use it like gotomeeting and share your screen with many users. Good stuff. * Bill * AlsoJim Majorowicz wrote: I’m not sure GoToAssist in either form allows you to reboot into safe ... ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: LogMeIn Rescue Alternative help
TeamViewer is about $700 and works very well. I'm pretty sure it handles Safe Mode reconnects okay. Roger Wright Network Administrator Evatone, Inc. 727.572.7076 x388 _ From: Matt Plahtinsky [mailto:cbusitl...@gmail.com] Sent: Wednesday, June 10, 2009 3:21 PM To: NT System Admin Issues Subject: LogMeIn Rescue Alternative help I have been looking for a product like LogMeIn Rescue that's a bit cheaper ($1200.00 a year). There are a few things that I really like that LogMeIn Rescue does that most others don't do. 1. Works on port 443 so it will work through most proxy's and firewalls. 2. Can automatically reconnect the session after a reboot. 3. Works in safe mode. 4. Can transfter files between computers. The problem I have run into with most of the other tools out there is they don't do the above list. I'm willing to dish out some money but not $1200.00 a year for just me. Thanks Matt ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: LogMeIn Rescue Alternative help
Might try GoToAssist Express. Works well for us and I THINK it covers your requirements. Can't say for sure on the safe mode thing though. From: Matt Plahtinsky [mailto:cbusitl...@gmail.com] Sent: Wednesday, June 10, 2009 2:21 PM To: NT System Admin Issues Subject: LogMeIn Rescue Alternative help I have been looking for a product like LogMeIn Rescue that's a bit cheaper ($1200.00 a year). There are a few things that I really like that LogMeIn Rescue does that most others don't do. 1. Works on port 443 so it will work through most proxy's and firewalls. 2. Can automatically reconnect the session after a reboot. 3. Works in safe mode. 4. Can transfter files between computers. The problem I have run into with most of the other tools out there is they don't do the above list. I'm willing to dish out some money but not $1200.00 a year for just me. Thanks Matt ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: LogMeIn Rescue Alternative help
Oh... and TeamViewer is $700 for lifetime use, not per year. Roger Wright Network Administrator Evatone, Inc. 727.572.7076 x388 _ From: Roger Wright [mailto:rwri...@evatone.com] Sent: Wednesday, June 10, 2009 3:29 PM To: NT System Admin Issues Subject: RE: LogMeIn Rescue Alternative help TeamViewer is about $700 and works very well. I'm pretty sure it handles Safe Mode reconnects okay. Roger Wright Network Administrator Evatone, Inc. 727.572.7076 x388 _ From: Matt Plahtinsky [mailto:cbusitl...@gmail.com] Sent: Wednesday, June 10, 2009 3:21 PM To: NT System Admin Issues Subject: LogMeIn Rescue Alternative help I have been looking for a product like LogMeIn Rescue that's a bit cheaper ($1200.00 a year). There are a few things that I really like that LogMeIn Rescue does that most others don't do. 1. Works on port 443 so it will work through most proxy's and firewalls. 2. Can automatically reconnect the session after a reboot. 3. Works in safe mode. 4. Can transfter files between computers. The problem I have run into with most of the other tools out there is they don't do the above list. I'm willing to dish out some money but not $1200.00 a year for just me. Thanks Matt ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: LogMeIn Rescue Alternative help
again noy sure if it meets all your requirements... showmypc From: Roger Wright [mailto:rwri...@evatone.com] Sent: Wednesday, June 10, 2009 3:34 PM To: NT System Admin Issues Subject: RE: LogMeIn Rescue Alternative help Oh... and TeamViewer is $700 for lifetime use, not per year. Roger Wright Network Administrator Evatone, Inc. 727.572.7076 x388 _ From: Roger Wright [mailto:rwri...@evatone.com] Sent: Wednesday, June 10, 2009 3:29 PM To: NT System Admin Issues Subject: RE: LogMeIn Rescue Alternative help TeamViewer is about $700 and works very well. I'm pretty sure it handles Safe Mode reconnects okay. Roger Wright Network Administrator Evatone, Inc. 727.572.7076 x388 _ From: Matt Plahtinsky [mailto:cbusitl...@gmail.com] Sent: Wednesday, June 10, 2009 3:21 PM To: NT System Admin Issues Subject: LogMeIn Rescue Alternative help I have been looking for a product like LogMeIn Rescue that's a bit cheaper ($1200.00 a year). There are a few things that I really like that LogMeIn Rescue does that most others don't do. 1. Works on port 443 so it will work through most proxy's and firewalls. 2. Can automatically reconnect the session after a reboot. 3. Works in safe mode. 4. Can transfter files between computers. The problem I have run into with most of the other tools out there is they don't do the above list. I'm willing to dish out some money but not $1200.00 a year for just me. Thanks Matt This message, and any response to it, may constitute a public record and thus may be publicly available to anyone who requests it in accordance with Chapter 149 of the Ohio Revised Code. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: LogMeIn
David James bigdadd...@gmail.com wrote on 12/30/2008 10:57:20 AM: I'm just saying, you inherently trust a lot of companies, and to say one service that is used like Blackberry in a high percentage of businesses, then 'flush' other services Oh man, you don't have that user that thinks you should move to google docs? Long live the cloud :) Eric Eskam =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= The contents of this message are mine personally and do not reflect any position of the U.S. Government The human mind treats a new idea the same way the body treats a strange protein; it rejects it. - P. B. Medawar ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: LogMeIn
Lots of reasons. Security compliancy (HIPAA) come to mind. With a VPN, you know (and have control) who is on the network. From: David Lum [mailto:david@nwea.org] Sent: Tuesday, December 30, 2008 9:02 AM To: NT System Admin Issues Subject: LogMeIn I work for a company with ~300 employees, is there a reason to discourage a few of our employees from installing LogMeIn Free on their systems so they can remote control their work machine and bypass the need to use a VPN license? I've used LogMeIn Free for years to connect to all my own business clients, but it's one thing to use it myself and small businesses, another to recommend it's use to a larger company with resources for VPN, etc. My kneejerk reaction is no, but damned if I can come up with a viable excuse for that opinion. David Lum // SYSTEMS ENGINEER NORTHWEST EVALUATION ASSOCIATION (Desk) 971.222.1025 // (Cell) 503.267.9764 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
Re: LogMeIn
On Tue, Dec 30, 2008 at 9:01 AM, David Lum david@nwea.org wrote: I work for a company with ~300 employees, is there a reason to discourage a few of our employees from installing LogMeIn Free on their systems ... You're letting an outside organization have control of one of your computers. You're okay with that? Cool, can I have control of one of your computers, too? I promise I won't do anything bad. Pinky swear! Sure, all these remote-control companies claim to have great security. *Everybody* claims that. And yet, major security problems keep on happening, all over the place, all the time. From this, we can conclude that claims of great security mean precisely nothing. Security problems don't have to mean them taking over the world. It doesn't have to mean organization-wide intent. It could be one employee with a grudge. Or maybe an undetected remote compromise on a server in their datacenter -- these are high-profile targets, and custom malware would be undetectable by signature-based virus scanners. Or maybe they cut back on security spending when the economy tanked. It might not be something you could detect -- passive monitoring would be invisible. It might not even be something with specific intent -- maybe random malware makes it into their systems, and then propagates over the remote-control system to you. -- Ben ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: LogMeIn
Oh? Any idea where I would find that? This page mentions nothing about Free for personal use only https://secure.logmein.com/products/free/ It just says 100% Free to use with no caveat added. The closest thing I see is For home and personal use, but my read is that from a functionality standpoint. Am I wrong? I hope not, but... David Lum // SYSTEMS ENGINEER NORTHWEST EVALUATION ASSOCIATION (Desk) 971.222.1025 // (Cell) 503.267.9764 From: John Cook [mailto:john.c...@pfsf.org] Sent: Tuesday, December 30, 2008 6:04 AM To: NT System Admin Issues Subject: RE: LogMeIn Is there some verbatim in the LogMeIn agreement that says for personal use only? This sounds like business use to me ;-) John W. Cook Systems Administrator Partnership For Strong Families 315 SE 2nd Ave Gainesville, Fl 32601 Office (352) 393-2741 x320 Cell (352) 215-6944 Fax (352) 393-2746 MCSE, MCTS, MCP+I,CompTIA A+, N+ From: David Lum [mailto:david@nwea.org] Sent: Tuesday, December 30, 2008 9:02 AM To: NT System Admin Issues Subject: LogMeIn I work for a company with ~300 employees, is there a reason to discourage a few of our employees from installing LogMeIn Free on their systems so they can remote control their work machine and bypass the need to use a VPN license? I've used LogMeIn Free for years to connect to all my own business clients, but it's one thing to use it myself and small businesses, another to recommend it's use to a larger company with resources for VPN, etc. My kneejerk reaction is no, but damned if I can come up with a viable excuse for that opinion. David Lum // SYSTEMS ENGINEER NORTHWEST EVALUATION ASSOCIATION (Desk) 971.222.1025 // (Cell) 503.267.9764 CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person or entity to which it is addressed and may contain Protected Health Information (PHI), confidential and/or privileged material. Any review, transmission, dissemination, or other use of, and taking any action in reliance upon this information by persons or entities other than the intended recipient without the express written consent of the sender are prohibited. This information may be protected by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), and other Federal and Florida laws. Improper or unauthorized use or disclosure of this information could result in civil and/or criminal penalties. Consider the environment. Please don't print this e-mail unless you really need to. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: LogMeIn
On a separate note we expressly forbid users to install ANY unapproved software, specifically remote control software, as it opens the network up to potential HIPAA violations (your regulatory obligations may come into play as well) Just say no! John W. Cook Systems Administrator Partnership For Strong Families 315 SE 2nd Ave Gainesville, Fl 32601 Office (352) 393-2741 x320 Cell (352) 215-6944 Fax (352) 393-2746 MCSE, MCTS, MCP+I,CompTIA A+, N+ From: David Lum [mailto:david@nwea.org] Sent: Tuesday, December 30, 2008 9:02 AM To: NT System Admin Issues Subject: LogMeIn I work for a company with ~300 employees, is there a reason to discourage a few of our employees from installing LogMeIn Free on their systems so they can remote control their work machine and bypass the need to use a VPN license? I've used LogMeIn Free for years to connect to all my own business clients, but it's one thing to use it myself and small businesses, another to recommend it's use to a larger company with resources for VPN, etc. My kneejerk reaction is no, but damned if I can come up with a viable excuse for that opinion. David Lum // SYSTEMS ENGINEER NORTHWEST EVALUATION ASSOCIATION (Desk) 971.222.1025 // (Cell) 503.267.9764 CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person or entity to which it is addressed and may contain Protected Health Information (PHI), confidential and/or privileged material. Any review, transmission, dissemination, or other use of, and taking any action in reliance upon this information by persons or entities other than the intended recipient without the express written consent of the sender are prohibited. This information may be protected by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), and other Federal and Florida laws. Improper or unauthorized use or disclosure of this information could result in civil and/or criminal penalties. Consider the environment. Please don't print this e-mail unless you really need to. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: LogMeIn
* What about the fact that it bypasses (using encrypted traffic even) any protections you have in place to filter/monitor/scan traffic passing through your gateway? * It introduces a new attack vector (files can get on that computer in ways they couldn't have before). * You are trusting logmein with credentials that allow access to your internal network. Companies bigger than them get usernames/passwords stolen. * You have less logging of intrusion attempts (to my knowledge) than if you were going through your own equipment * It is another piece of software to keep updated on your clients * How do you protect the usernames/passwords users use to access logmein? (hopefully any vpn solution would have two-factor auth so creds aren't a free path in to your network). I know they have some sort of two factor integration options, but I don't think it's at the first username/password prompt. From: John Cook [mailto:john.c...@pfsf.org] Sent: Tuesday, December 30, 2008 9:04 AM To: NT System Admin Issues Subject: RE: LogMeIn Is there some verbatim in the LogMeIn agreement that says for personal use only? This sounds like business use to me ;-) John W. Cook Systems Administrator Partnership For Strong Families 315 SE 2nd Ave Gainesville, Fl 32601 Office (352) 393-2741 x320 Cell (352) 215-6944 Fax (352) 393-2746 MCSE, MCTS, MCP+I,CompTIA A+, N+ From: David Lum [mailto:david@nwea.org] Sent: Tuesday, December 30, 2008 9:02 AM To: NT System Admin Issues Subject: LogMeIn I work for a company with ~300 employees, is there a reason to discourage a few of our employees from installing LogMeIn Free on their systems so they can remote control their work machine and bypass the need to use a VPN license? I've used LogMeIn Free for years to connect to all my own business clients, but it's one thing to use it myself and small businesses, another to recommend it's use to a larger company with resources for VPN, etc. My kneejerk reaction is no, but damned if I can come up with a viable excuse for that opinion. David Lum // SYSTEMS ENGINEER NORTHWEST EVALUATION ASSOCIATION (Desk) 971.222.1025 // (Cell) 503.267.9764 CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person or entity to which it is addressed and may contain Protected Health Information (PHI), confidential and/or privileged material. Any review, transmission, dissemination, or other use of, and taking any action in reliance upon this information by persons or entities other than the intended recipient without the express written consent of the sender are prohibited. This information may be protected by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), and other Federal and Florida laws. Improper or unauthorized use or disclosure of this information could result in civil and/or criminal penalties. Consider the environment. Please don't print this e-mail unless you really need to. ~~~ Derek Lidbom Director of Technology and Interactive Development, Trone 336.812.2010 dlid...@trone.com http://www.trone.com/ Confidentiality Notice: This e-mail communication and any attachments may contain confidential and privileged information for the use of the designated recipients named above. If you are not the intended recipient, you are hereby notified that you have received this communication in error and that any review, disclosure, dissemination, distribution or copying of it or its contents is prohibited. If you have received this communication in error, please notify me immediately by replying to this message and deleting it from your computer. Thank you. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: LogMeIn
And make that apart of the acceptable use policy or another network policy that includes the terms, violation of this policy, can subject the violator(s) to punishment up to and including termination of employment The fire them, that will send the message. Logmein is not to be trusted and any business seeking to do business with you that uses that as a Remote access sytem for support should be shown the door as quickly as they came in. ( Had to deal with one here, and they went bye bye) Z Edward E. Ziots Network Engineer Lifespan Organization Email: ezi...@lifespan.org Phone: 401-639-3505 MCSE, MCP+I, ME, CCA, Security +, Network + From: John Cook [mailto:john.c...@pfsf.org] Sent: Tuesday, December 30, 2008 9:15 AM To: NT System Admin Issues Subject: RE: LogMeIn On a separate note we expressly forbid users to install ANY unapproved software, specifically remote control software, as it opens the network up to potential HIPAA violations (your regulatory obligations may come into play as well) Just say no! John W. Cook Systems Administrator Partnership For Strong Families 315 SE 2nd Ave Gainesville, Fl 32601 Office (352) 393-2741 x320 Cell (352) 215-6944 Fax (352) 393-2746 MCSE, MCTS, MCP+I,CompTIA A+, N+ From: David Lum [mailto:david@nwea.org] Sent: Tuesday, December 30, 2008 9:02 AM To: NT System Admin Issues Subject: LogMeIn I work for a company with ~300 employees, is there a reason to discourage a few of our employees from installing LogMeIn Free on their systems so they can remote control their work machine and bypass the need to use a VPN license? I've used LogMeIn Free for years to connect to all my own business clients, but it's one thing to use it myself and small businesses, another to recommend it's use to a larger company with resources for VPN, etc. My kneejerk reaction is no, but damned if I can come up with a viable excuse for that opinion. David Lum // SYSTEMS ENGINEER NORTHWEST EVALUATION ASSOCIATION (Desk) 971.222.1025 // (Cell) 503.267.9764 CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person or entity to which it is addressed and may contain Protected Health Information (PHI), confidential and/or privileged material. Any review, transmission, dissemination, or other use of, and taking any action in reliance upon this information by persons or entities other than the intended recipient without the express written consent of the sender are prohibited. This information may be protected by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), and other Federal and Florida laws. Improper or unauthorized use or disclosure of this information could result in civil and/or criminal penalties. Consider the environment. Please don't print this e-mail unless you really need to. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: LogMeIn
Exactly. I would add to that list * Free to use, but how much does it cost you if it stops working correctly? * What will your auditors or the BSA think of the setup? (It would be very interesting to see their recommendation.) * Does the company actually have a paid and supported version? That is usually an indicator that the free version is for personal use only-not business/organizational use. From: Derek Lidbom [mailto:dlid...@trone.com] Sent: Tuesday, December 30, 2008 6:19 AM To: NT System Admin Issues Subject: RE: LogMeIn * What about the fact that it bypasses (using encrypted traffic even) any protections you have in place to filter/monitor/scan traffic passing through your gateway? * It introduces a new attack vector (files can get on that computer in ways they couldn't have before). * You are trusting logmein with credentials that allow access to your internal network. Companies bigger than them get usernames/passwords stolen. * You have less logging of intrusion attempts (to my knowledge) than if you were going through your own equipment * It is another piece of software to keep updated on your clients * How do you protect the usernames/passwords users use to access logmein? (hopefully any vpn solution would have two-factor auth so creds aren't a free path in to your network). I know they have some sort of two factor integration options, but I don't think it's at the first username/password prompt. From: John Cook [mailto:john.c...@pfsf.org] Sent: Tuesday, December 30, 2008 9:04 AM To: NT System Admin Issues Subject: RE: LogMeIn Is there some verbatim in the LogMeIn agreement that says for personal use only? This sounds like business use to me ;-) John W. Cook Systems Administrator Partnership For Strong Families 315 SE 2nd Ave Gainesville, Fl 32601 Office (352) 393-2741 x320 Cell (352) 215-6944 Fax (352) 393-2746 MCSE, MCTS, MCP+I,CompTIA A+, N+ From: David Lum [mailto:david@nwea.org] Sent: Tuesday, December 30, 2008 9:02 AM To: NT System Admin Issues Subject: LogMeIn I work for a company with ~300 employees, is there a reason to discourage a few of our employees from installing LogMeIn Free on their systems so they can remote control their work machine and bypass the need to use a VPN license? I've used LogMeIn Free for years to connect to all my own business clients, but it's one thing to use it myself and small businesses, another to recommend it's use to a larger company with resources for VPN, etc. My kneejerk reaction is no, but damned if I can come up with a viable excuse for that opinion. David Lum // SYSTEMS ENGINEER NORTHWEST EVALUATION ASSOCIATION (Desk) 971.222.1025 // (Cell) 503.267.9764 CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person or entity to which it is addressed and may contain Protected Health Information (PHI), confidential and/or privileged material. Any review, transmission, dissemination, or other use of, and taking any action in reliance upon this information by persons or entities other than the intended recipient without the express written consent of the sender are prohibited. This information may be protected by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), and other Federal and Florida laws. Improper or unauthorized use or disclosure of this information could result in civil and/or criminal penalties. Consider the environment. Please don't print this e-mail unless you really need to. ~~~ Derek Lidbom Director of Technology and Interactive Development, Trone 336.812.2010 dlid...@trone.com http://www.trone.com/ Confidentiality Notice: This e-mail communication and any attachments may contain confidential and privileged information for the use of the designated recipients named above. If you are not the intended recipient, you are hereby notified that you have received this communication in error and that any review, disclosure, dissemination, distribution or copying of it or its contents is prohibited. If you have received this communication in error, please notify me immediately by replying to this message and deleting it from your computer. Thank you. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
Re: LogMeIn
You wouldn't allow any support via logmein rescue or webec etc. Do the install through web use and then no further access type solutions? May I ask how large your organisation is? Graeme On 30/12/2008, Ziots, Edward ezi...@lifespan.org wrote: And make that apart of the acceptable use policy or another network policy that includes the terms, violation of this policy, can subject the violator(s) to punishment up to and including termination of employment The fire them, that will send the message. Logmein is not to be trusted and any business seeking to do business with you that uses that as a Remote access sytem for support should be shown the door as quickly as they came in. ( Had to deal with one here, and they went bye bye) Z Edward E. Ziots Network Engineer Lifespan Organization Email: ezi...@lifespan.org Phone: 401-639-3505 MCSE, MCP+I, ME, CCA, Security +, Network + From: John Cook [mailto:john.c...@pfsf.org] Sent: Tuesday, December 30, 2008 9:15 AM To: NT System Admin Issues Subject: RE: LogMeIn On a separate note we expressly forbid users to install ANY unapproved software, specifically remote control software, as it opens the network up to potential HIPAA violations (your regulatory obligations may come into play as well) Just say no! John W. Cook Systems Administrator Partnership For Strong Families 315 SE 2nd Ave Gainesville, Fl 32601 Office (352) 393-2741 x320 Cell (352) 215-6944 Fax (352) 393-2746 MCSE, MCTS, MCP+I,CompTIA A+, N+ From: David Lum [mailto:david@nwea.org] Sent: Tuesday, December 30, 2008 9:02 AM To: NT System Admin Issues Subject: LogMeIn I work for a company with ~300 employees, is there a reason to discourage a few of our employees from installing LogMeIn Free on their systems so they can remote control their work machine and bypass the need to use a VPN license? I've used LogMeIn Free for years to connect to all my own business clients, but it's one thing to use it myself and small businesses, another to recommend it's use to a larger company with resources for VPN, etc. My kneejerk reaction is no, but damned if I can come up with a viable excuse for that opinion. David Lum // SYSTEMS ENGINEER NORTHWEST EVALUATION ASSOCIATION (Desk) 971.222.1025 // (Cell) 503.267.9764 CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person or entity to which it is addressed and may contain Protected Health Information (PHI), confidential and/or privileged material. Any review, transmission, dissemination, or other use of, and taking any action in reliance upon this information by persons or entities other than the intended recipient without the express written consent of the sender are prohibited. This information may be protected by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), and other Federal and Florida laws. Improper or unauthorized use or disclosure of this information could result in civil and/or criminal penalties. Consider the environment. Please don't print this e-mail unless you really need to. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ -- Carbon credits are a bit like beating someone up on this side of the world and sponsoring one of those poor starving kids on the other side of the world to make up for the fact that you're a complete shit at home. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: LogMeIn
BSA? From: Dallas Burnworth [mailto:dallas.burnwo...@zones.com] Sent: Tuesday, December 30, 2008 6:35 AM To: NT System Admin Issues Subject: RE: LogMeIn Exactly. I would add to that list * Free to use, but how much does it cost you if it stops working correctly? * What will your auditors or the BSA think of the setup? (It would be very interesting to see their recommendation.) * Does the company actually have a paid and supported version? That is usually an indicator that the free version is for personal use only-not business/organizational use. From: Derek Lidbom [mailto:dlid...@trone.com] Sent: Tuesday, December 30, 2008 6:19 AM To: NT System Admin Issues Subject: RE: LogMeIn * What about the fact that it bypasses (using encrypted traffic even) any protections you have in place to filter/monitor/scan traffic passing through your gateway? * It introduces a new attack vector (files can get on that computer in ways they couldn't have before). * You are trusting logmein with credentials that allow access to your internal network. Companies bigger than them get usernames/passwords stolen. * You have less logging of intrusion attempts (to my knowledge) than if you were going through your own equipment * It is another piece of software to keep updated on your clients * How do you protect the usernames/passwords users use to access logmein? (hopefully any vpn solution would have two-factor auth so creds aren't a free path in to your network). I know they have some sort of two factor integration options, but I don't think it's at the first username/password prompt. From: John Cook [mailto:john.c...@pfsf.org] Sent: Tuesday, December 30, 2008 9:04 AM To: NT System Admin Issues Subject: RE: LogMeIn Is there some verbatim in the LogMeIn agreement that says for personal use only? This sounds like business use to me ;-) John W. Cook Systems Administrator Partnership For Strong Families 315 SE 2nd Ave Gainesville, Fl 32601 Office (352) 393-2741 x320 Cell (352) 215-6944 Fax (352) 393-2746 MCSE, MCTS, MCP+I,CompTIA A+, N+ From: David Lum [mailto:david@nwea.org] Sent: Tuesday, December 30, 2008 9:02 AM To: NT System Admin Issues Subject: LogMeIn I work for a company with ~300 employees, is there a reason to discourage a few of our employees from installing LogMeIn Free on their systems so they can remote control their work machine and bypass the need to use a VPN license? I've used LogMeIn Free for years to connect to all my own business clients, but it's one thing to use it myself and small businesses, another to recommend it's use to a larger company with resources for VPN, etc. My kneejerk reaction is no, but damned if I can come up with a viable excuse for that opinion. David Lum // SYSTEMS ENGINEER NORTHWEST EVALUATION ASSOCIATION (Desk) 971.222.1025 // (Cell) 503.267.9764 CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person or entity to which it is addressed and may contain Protected Health Information (PHI), confidential and/or privileged material. Any review, transmission, dissemination, or other use of, and taking any action in reliance upon this information by persons or entities other than the intended recipient without the express written consent of the sender are prohibited. This information may be protected by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), and other Federal and Florida laws. Improper or unauthorized use or disclosure of this information could result in civil and/or criminal penalties. Consider the environment. Please don't print this e-mail unless you really need to. ~~~ Derek Lidbom Director of Technology and Interactive Development, Trone 336.812.2010 dlid...@trone.com [http://www.trone.com/RemoteImages/TroneSignature.jpg]http://www.trone.com/ Confidentiality Notice: This e-mail communication and any attachments may contain confidential and privileged information for the use of the designated recipients named above. If you are not the intended recipient, you are hereby notified that you have received this communication in error and that any review, disclosure, dissemination, distribution or copying of it or its contents is prohibited. If you have received this communication in error, please notify me immediately by replying to this message and deleting it from your computer. Thank you. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: LogMeIn
Big stinkin' A-hole? Shook From: David Lum [mailto:david@nwea.org] Sent: Tuesday, December 30, 2008 9:42 AM To: NT System Admin Issues Subject: RE: LogMeIn BSA? From: Dallas Burnworth [mailto:dallas.burnwo...@zones.com] Sent: Tuesday, December 30, 2008 6:35 AM To: NT System Admin Issues Subject: RE: LogMeIn Exactly. I would add to that list * Free to use, but how much does it cost you if it stops working correctly? * What will your auditors or the BSA think of the setup? (It would be very interesting to see their recommendation.) * Does the company actually have a paid and supported version? That is usually an indicator that the free version is for personal use only-not business/organizational use. From: Derek Lidbom [mailto:dlid...@trone.com] Sent: Tuesday, December 30, 2008 6:19 AM To: NT System Admin Issues Subject: RE: LogMeIn * What about the fact that it bypasses (using encrypted traffic even) any protections you have in place to filter/monitor/scan traffic passing through your gateway? * It introduces a new attack vector (files can get on that computer in ways they couldn't have before). * You are trusting logmein with credentials that allow access to your internal network. Companies bigger than them get usernames/passwords stolen. * You have less logging of intrusion attempts (to my knowledge) than if you were going through your own equipment * It is another piece of software to keep updated on your clients * How do you protect the usernames/passwords users use to access logmein? (hopefully any vpn solution would have two-factor auth so creds aren't a free path in to your network). I know they have some sort of two factor integration options, but I don't think it's at the first username/password prompt. From: John Cook [mailto:john.c...@pfsf.org] Sent: Tuesday, December 30, 2008 9:04 AM To: NT System Admin Issues Subject: RE: LogMeIn Is there some verbatim in the LogMeIn agreement that says for personal use only? This sounds like business use to me ;-) John W. Cook Systems Administrator Partnership For Strong Families 315 SE 2nd Ave Gainesville, Fl 32601 Office (352) 393-2741 x320 Cell (352) 215-6944 Fax (352) 393-2746 MCSE, MCTS, MCP+I,CompTIA A+, N+ From: David Lum [mailto:david@nwea.org] Sent: Tuesday, December 30, 2008 9:02 AM To: NT System Admin Issues Subject: LogMeIn I work for a company with ~300 employees, is there a reason to discourage a few of our employees from installing LogMeIn Free on their systems so they can remote control their work machine and bypass the need to use a VPN license? I've used LogMeIn Free for years to connect to all my own business clients, but it's one thing to use it myself and small businesses, another to recommend it's use to a larger company with resources for VPN, etc. My kneejerk reaction is no, but damned if I can come up with a viable excuse for that opinion. David Lum // SYSTEMS ENGINEER NORTHWEST EVALUATION ASSOCIATION (Desk) 971.222.1025 // (Cell) 503.267.9764 CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person or entity to which it is addressed and may contain Protected Health Information (PHI), confidential and/or privileged material. Any review, transmission, dissemination, or other use of, and taking any action in reliance upon this information by persons or entities other than the intended recipient without the express written consent of the sender are prohibited. This information may be protected by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), and other Federal and Florida laws. Improper or unauthorized use or disclosure of this information could result in civil and/or criminal penalties. Consider the environment. Please don't print this e-mail unless you really need to. ~~~ Derek Lidbom Director of Technology and Interactive Development, Trone 336.812.2010 dlid...@trone.com [http://www.trone.com/RemoteImages/TroneSignature.jpg]http://www.trone.com/ Confidentiality Notice: This e-mail communication and any attachments may contain confidential and privileged information for the use of the designated recipients named above. If you are not the intended recipient, you are hereby notified that you have received this communication in error and that any review, disclosure, dissemination, distribution or copying of it or its contents is prohibited. If you have received this communication in error, please notify me immediately by replying to this message and deleting it from your computer. Thank you. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: LogMeIn
Business Software Alliance www.bsa.org http://www.bsa.org/ these guys are the #1 software compliance and anti-piracy organization world-wide. They can come in and audit any organization for proper software use and licensing. They currently use Centennial Discovery software for their audits. They are out there to protect the rights of software companies like Microsoft get all the money from people who use their stuff. From: David Lum [mailto:david@nwea.org] Sent: Tuesday, December 30, 2008 6:42 AM To: NT System Admin Issues Subject: RE: LogMeIn BSA? From: Dallas Burnworth [mailto:dallas.burnwo...@zones.com] Sent: Tuesday, December 30, 2008 6:35 AM To: NT System Admin Issues Subject: RE: LogMeIn Exactly. I would add to that list * Free to use, but how much does it cost you if it stops working correctly? * What will your auditors or the BSA think of the setup? (It would be very interesting to see their recommendation.) * Does the company actually have a paid and supported version? That is usually an indicator that the free version is for personal use only-not business/organizational use. From: Derek Lidbom [mailto:dlid...@trone.com] Sent: Tuesday, December 30, 2008 6:19 AM To: NT System Admin Issues Subject: RE: LogMeIn * What about the fact that it bypasses (using encrypted traffic even) any protections you have in place to filter/monitor/scan traffic passing through your gateway? * It introduces a new attack vector (files can get on that computer in ways they couldn't have before). * You are trusting logmein with credentials that allow access to your internal network. Companies bigger than them get usernames/passwords stolen. * You have less logging of intrusion attempts (to my knowledge) than if you were going through your own equipment * It is another piece of software to keep updated on your clients * How do you protect the usernames/passwords users use to access logmein? (hopefully any vpn solution would have two-factor auth so creds aren't a free path in to your network). I know they have some sort of two factor integration options, but I don't think it's at the first username/password prompt. From: John Cook [mailto:john.c...@pfsf.org] Sent: Tuesday, December 30, 2008 9:04 AM To: NT System Admin Issues Subject: RE: LogMeIn Is there some verbatim in the LogMeIn agreement that says for personal use only? This sounds like business use to me ;-) John W. Cook Systems Administrator Partnership For Strong Families 315 SE 2nd Ave Gainesville, Fl 32601 Office (352) 393-2741 x320 Cell (352) 215-6944 Fax (352) 393-2746 MCSE, MCTS, MCP+I,CompTIA A+, N+ From: David Lum [mailto:david@nwea.org] Sent: Tuesday, December 30, 2008 9:02 AM To: NT System Admin Issues Subject: LogMeIn I work for a company with ~300 employees, is there a reason to discourage a few of our employees from installing LogMeIn Free on their systems so they can remote control their work machine and bypass the need to use a VPN license? I've used LogMeIn Free for years to connect to all my own business clients, but it's one thing to use it myself and small businesses, another to recommend it's use to a larger company with resources for VPN, etc. My kneejerk reaction is no, but damned if I can come up with a viable excuse for that opinion. David Lum // SYSTEMS ENGINEER NORTHWEST EVALUATION ASSOCIATION (Desk) 971.222.1025 // (Cell) 503.267.9764 CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person or entity to which it is addressed and may contain Protected Health Information (PHI), confidential and/or privileged material. Any review, transmission, dissemination, or other use of, and taking any action in reliance upon this information by persons or entities other than the intended recipient without the express written consent of the sender are prohibited. This information may be protected by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), and other Federal and Florida laws. Improper or unauthorized use or disclosure of this information could result in civil and/or criminal penalties. Consider the environment. Please don't print this e-mail unless you really need to. ~~~ Derek Lidbom Director of Technology and Interactive Development, Trone 336.812.2010 dlid...@trone.com http://www.trone.com/ Confidentiality Notice: This e-mail communication and any attachments may contain confidential and privileged information for the use of the designated recipients named above. If you are not the intended recipient, you are hereby notified that you have received this communication in error and that any review
RE: LogMeIn
Folks, Its more about security of your systems and controlling whom has access with what, with Logmein you basically are giving up that control to an unknown, untrusted 3rd party, that you can't audit, you don't have a BAA ( business associate agreement, or MOU ( memorandum of understanding ( only applies to Govt entities)) which are violations of HIPPA. The sections are the following. NOTE: I am not a Lawyer, none of this constitutes LEGAL ADVICE, and I can't be held responsible for you following any of this advice and causing harm to your organization, you should talk with your Lawyers/Management C levels before doing any of this. I am just interpreting the HIPPA regulations as per what they state in the final rule. Transmissions Security: Section 164.312(e)(1) ( encrypted communications or viewing of EPHI on carious systems access by Logmein) Person or Entity Authentication: Section 164.312(d)(8) (Failure to accurate authenticate who is accessing your EPHI, you don't control the logmein authentication mechanism, you can't audit it, and you can't tie it back into a person or process that you can verifiably claim did or didn't access the EPHI in question) Integrity: Section 164.312 ( c ) (1): If you can audit who has access to your data, then you don't know if its been manipulated or changed from its current state and if its valid or not anymore, thus violation the Integrity of the data. Audit Controls: Section 164.312(b): Again u can't audit who did and didn't login via Logmein, or tie that back to a person, or entity that will state up in a court of law if you take it that far ( Forensically sound logs of the information access and manipulation etc etc) Access Controls: Section 164.312(a)(1): Again you are allowing a 3rd party without a BAA, or MOU access to your systems via an untrusted mechanism that you can't secure or control, access into your information systems? I think we all see the blaring problem is this reguard, you are opening yourself up to all kinds of bad things. Security Management Process: Section 164.308(a)(1): You probably haven't completed a Risk Assessment for this new technology that would have easily outlined the inheirent harm that Logmein and similar Remote Access Solutions can cause with the Confidentially, Integrity and Availability of your systems and data. Security Incident Proceedures: Section 164.308(a)(6): Think about your incident response plan if or probably when one or more of your systems become hacked by a malicious 3rd party that has found a flaw or bug in the logmein process and starts access or stealing your data, corrupting your systems, rootkits, malware, Trojans, backdoors, etc etc, Information blackmail, or general denial service from within your network. What are you going to do then, You let it in the door, you agreed to have your systems access via an insecure mechanism, I don't think you are going to win many court battles trying to argue that you did due diligence or due care process in those reguards. So you might as well write that big fat check and notify the people that there PHI is history and in some hackers hands floating around in 3rd world countries or other nerfarious places of the earth, and that there lives are going to be affected adversely and probably there identity is going to be stolen, or attempt to be stolen via information leaks and lack of judgement. If that doesn't wake up some C levels eyes and have the lawyers stirring, and management putting the Kabosh on Logmein and similar Remote access solutions, then not quiet sure what will. PS: If you want the breakdown of the sections of HIPPA I have and excel spreadsheet that covers each section and the types of questions you all need to be asking yourselves when you deal with these type of issues. Edward E. Ziots Network Engineer Lifespan Organization Email: ezi...@lifespan.org Phone: 401-639-3505 MCSE, MCP+I, ME, CCA, Security +, Network + From: David Mazzaccaro [mailto:david.mazzacc...@hudsonhhc.com] Sent: Tuesday, December 30, 2008 9:15 AM To: NT System Admin Issues Subject: RE: LogMeIn Lots of reasons. Security compliancy (HIPAA) come to mind. With a VPN, you know (and have control) who is on the network. From: David Lum [mailto:david@nwea.org] Sent: Tuesday, December 30, 2008 9:02 AM To: NT System Admin Issues Subject: LogMeIn I work for a company with ~300 employees, is there a reason to discourage a few of our employees from installing LogMeIn Free on their systems so they can remote control their work machine and bypass the need to use a VPN license? I've used LogMeIn Free for years to connect to all my own business clients, but it's one thing to use it myself and small businesses, another to recommend it's use to a larger company with resources for VPN, etc. My kneejerk reaction is no, but damned if I can come up
RE: LogMeIn
Yep, We have our own secure support access solution, and for security reasons I can't tell you what it is or how it works. ( lets just say 256BIT AES FIPS 140-2 compliant, enuff said) Z Edward E. Ziots Network Engineer Lifespan Organization Email: ezi...@lifespan.org Phone: 401-639-3505 MCSE, MCP+I, ME, CCA, Security +, Network + -Original Message- From: Graeme Carstairs [mailto:loonyto...@gmail.com] Sent: Tuesday, December 30, 2008 9:37 AM To: NT System Admin Issues Subject: Re: LogMeIn You wouldn't allow any support via logmein rescue or webec etc. Do the install through web use and then no further access type solutions? May I ask how large your organisation is? Graeme On 30/12/2008, Ziots, Edward ezi...@lifespan.org wrote: And make that apart of the acceptable use policy or another network policy that includes the terms, violation of this policy, can subject the violator(s) to punishment up to and including termination of employment The fire them, that will send the message. Logmein is not to be trusted and any business seeking to do business with you that uses that as a Remote access sytem for support should be shown the door as quickly as they came in. ( Had to deal with one here, and they went bye bye) Z Edward E. Ziots Network Engineer Lifespan Organization Email: ezi...@lifespan.org Phone: 401-639-3505 MCSE, MCP+I, ME, CCA, Security +, Network + From: John Cook [mailto:john.c...@pfsf.org] Sent: Tuesday, December 30, 2008 9:15 AM To: NT System Admin Issues Subject: RE: LogMeIn On a separate note we expressly forbid users to install ANY unapproved software, specifically remote control software, as it opens the network up to potential HIPAA violations (your regulatory obligations may come into play as well) Just say no! John W. Cook Systems Administrator Partnership For Strong Families 315 SE 2nd Ave Gainesville, Fl 32601 Office (352) 393-2741 x320 Cell (352) 215-6944 Fax (352) 393-2746 MCSE, MCTS, MCP+I,CompTIA A+, N+ From: David Lum [mailto:david@nwea.org] Sent: Tuesday, December 30, 2008 9:02 AM To: NT System Admin Issues Subject: LogMeIn I work for a company with ~300 employees, is there a reason to discourage a few of our employees from installing LogMeIn Free on their systems so they can remote control their work machine and bypass the need to use a VPN license? I've used LogMeIn Free for years to connect to all my own business clients, but it's one thing to use it myself and small businesses, another to recommend it's use to a larger company with resources for VPN, etc. My kneejerk reaction is no, but damned if I can come up with a viable excuse for that opinion. David Lum // SYSTEMS ENGINEER NORTHWEST EVALUATION ASSOCIATION (Desk) 971.222.1025 // (Cell) 503.267.9764 CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person or entity to which it is addressed and may contain Protected Health Information (PHI), confidential and/or privileged material. Any review, transmission, dissemination, or other use of, and taking any action in reliance upon this information by persons or entities other than the intended recipient without the express written consent of the sender are prohibited. This information may be protected by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), and other Federal and Florida laws. Improper or unauthorized use or disclosure of this information could result in civil and/or criminal penalties. Consider the environment. Please don't print this e-mail unless you really need to. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ -- Carbon credits are a bit like beating someone up on this side of the world and sponsoring one of those poor starving kids on the other side of the world to make up for the fact that you're a complete shit at home. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: LogMeIn
and as in the case of PCI and other compliance certifications, you might have to prove that any 'connected' partner also passes compliance testing Erik Goldoff IT Consultant Systems, Networks, Security _ From: Dallas Burnworth [mailto:dallas.burnwo...@zones.com] Sent: Tuesday, December 30, 2008 9:35 AM To: NT System Admin Issues Subject: RE: LogMeIn Exactly. I would add to that list * Free to use, but how much does it cost you if it stops working correctly? * What will your auditors or the BSA think of the setup? (It would be very interesting to see their recommendation.) * Does the company actually have a paid and supported version? That is usually an indicator that the free version is for personal use only-not business/organizational use. _ From: Derek Lidbom [mailto:dlid...@trone.com] Sent: Tuesday, December 30, 2008 6:19 AM To: NT System Admin Issues Subject: RE: LogMeIn * What about the fact that it bypasses (using encrypted traffic even) any protections you have in place to filter/monitor/scan traffic passing through your gateway? * It introduces a new attack vector (files can get on that computer in ways they couldn't have before). * You are trusting logmein with credentials that allow access to your internal network. Companies bigger than them get usernames/passwords stolen. * You have less logging of intrusion attempts (to my knowledge) than if you were going through your own equipment * It is another piece of software to keep updated on your clients * How do you protect the usernames/passwords users use to access logmein? (hopefully any vpn solution would have two-factor auth so creds aren't a free path in to your network). I know they have some sort of two factor integration options, but I don't think it's at the first username/password prompt. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: LogMeIn
does the business software alliance really deserve capitalization ? g Erik Goldoff IT Consultant Systems, Networks, Security _ From: Andy Shook [mailto:andy.sh...@peak10.com] Sent: Tuesday, December 30, 2008 9:46 AM To: NT System Admin Issues Subject: RE: LogMeIn Big stinkin' A-hole? Shook From: David Lum [mailto:david@nwea.org] Sent: Tuesday, December 30, 2008 9:42 AM To: NT System Admin Issues Subject: RE: LogMeIn BSA? From: Dallas Burnworth [mailto:dallas.burnwo...@zones.com] Sent: Tuesday, December 30, 2008 6:35 AM To: NT System Admin Issues Subject: RE: LogMeIn Exactly. I would add to that list . Free to use, but how much does it cost you if it stops working correctly? . What will your auditors or the BSA think of the setup? (It would be very interesting to see their recommendation.) . Does the company actually have a paid and supported version? That is usually an indicator that the free version is for personal use only-not business/organizational use. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: LogMeIn
But that can be a nightmare. How can you prove your business partner meets compliance testing? Run your own pentest? And what if that company has a relationship with another company that supports them? HIPAA answers that with the Chain of Trust guidelines. I'm not sure about PCI or Redflag rules, though. But for all of them, I would assume the reasonable man defense would apply if questioned by a government agency. Paul Chinnery Network Administrator Memorial Medical Center 231-845-2319 _ From: Erik Goldoff [mailto:egold...@gmail.com] Sent: Tuesday, December 30, 2008 10:03 AM To: NT System Admin Issues Subject: RE: LogMeIn and as in the case of PCI and other compliance certifications, you might have to prove that any 'connected' partner also passes compliance testing Erik Goldoff IT Consultant Systems, Networks, Security _ From: Dallas Burnworth [mailto:dallas.burnwo...@zones.com] Sent: Tuesday, December 30, 2008 9:35 AM To: NT System Admin Issues Subject: RE: LogMeIn Exactly. I would add to that list * Free to use, but how much does it cost you if it stops working correctly? * What will your auditors or the BSA think of the setup? (It would be very interesting to see their recommendation.) * Does the company actually have a paid and supported version? That is usually an indicator that the free version is for personal use only-not business/organizational use. _ From: Derek Lidbom [mailto:dlid...@trone.com] Sent: Tuesday, December 30, 2008 6:19 AM To: NT System Admin Issues Subject: RE: LogMeIn * What about the fact that it bypasses (using encrypted traffic even) any protections you have in place to filter/monitor/scan traffic passing through your gateway? * It introduces a new attack vector (files can get on that computer in ways they couldn't have before). * You are trusting logmein with credentials that allow access to your internal network. Companies bigger than them get usernames/passwords stolen. * You have less logging of intrusion attempts (to my knowledge) than if you were going through your own equipment * It is another piece of software to keep updated on your clients * How do you protect the usernames/passwords users use to access logmein? (hopefully any vpn solution would have two-factor auth so creds aren't a free path in to your network). I know they have some sort of two factor integration options, but I don't think it's at the first username/password prompt. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: LogMeIn
LogMeInRescue FTW for supporting remote users. Sonicwall SSL VPN Products for remote access. Using the Java or ActiveX RDP agents provide a more productive user experience than logmein free. In logmein free's defense as a security measure... I had a customer who used logmein on their systems, it was a small business. Someone stole a computer, and since LogMeIn auto connects from anywhere on the net, they were able to track the system down. Kind of a free lowjack utility. Before I worked for myself, I would have argued that software like this was not useful, but it has it's place in the SMB. The corporate compliance set forbids it, but I have found that the ultimate question is how productive your users are, and how secure are their passwords. LogMeIn is just another door to the building, another key to keep track of, so depending on the business type/model, and it's obligations for compliance, it may or may not have its place. I know lots of network admins who keep it on their servers but yell at every user that wants to use it. Sometimes productivity demands it. If you've got a user who needs to print at home to a Multifunction device to be more productive, sometimes logmein pro is the best solution, since RDP doesn't support certain printers. In these rare cases, a simple signed policy will suffice to cover your ___. It's about helping your users use technology to be more productive, not having a power trip. The company must survive tight economic times, so use all your tools to provide them ways to produce from anywhere at anytime, and you'll be a hero to your users and company management. -Original Message- From: Graeme Carstairs [mailto:loonyto...@gmail.com] Sent: Tuesday, December 30, 2008 8:37 AM To: NT System Admin Issues Subject: Re: LogMeIn You wouldn't allow any support via logmein rescue or webec etc. Do the install through web use and then no further access type solutions? May I ask how large your organisation is? Graeme On 30/12/2008, Ziots, Edward ezi...@lifespan.org wrote: And make that apart of the acceptable use policy or another network policy that includes the terms, violation of this policy, can subject the violator(s) to punishment up to and including termination of employment The fire them, that will send the message. Logmein is not to be trusted and any business seeking to do business with you that uses that as a Remote access sytem for support should be shown the door as quickly as they came in. ( Had to deal with one here, and they went bye bye) Z Edward E. Ziots Network Engineer Lifespan Organization Email: ezi...@lifespan.org Phone: 401-639-3505 MCSE, MCP+I, ME, CCA, Security +, Network + From: John Cook [mailto:john.c...@pfsf.org] Sent: Tuesday, December 30, 2008 9:15 AM To: NT System Admin Issues Subject: RE: LogMeIn On a separate note we expressly forbid users to install ANY unapproved software, specifically remote control software, as it opens the network up to potential HIPAA violations (your regulatory obligations may come into play as well) Just say no! John W. Cook Systems Administrator Partnership For Strong Families 315 SE 2nd Ave Gainesville, Fl 32601 Office (352) 393-2741 x320 Cell (352) 215-6944 Fax (352) 393-2746 MCSE, MCTS, MCP+I,CompTIA A+, N+ From: David Lum [mailto:david@nwea.org] Sent: Tuesday, December 30, 2008 9:02 AM To: NT System Admin Issues Subject: LogMeIn I work for a company with ~300 employees, is there a reason to discourage a few of our employees from installing LogMeIn Free on their systems so they can remote control their work machine and bypass the need to use a VPN license? I've used LogMeIn Free for years to connect to all my own business clients, but it's one thing to use it myself and small businesses, another to recommend it's use to a larger company with resources for VPN, etc. My kneejerk reaction is no, but damned if I can come up with a viable excuse for that opinion. David Lum // SYSTEMS ENGINEER NORTHWEST EVALUATION ASSOCIATION (Desk) 971.222.1025 // (Cell) 503.267.9764 CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person or entity to which it is addressed and may contain Protected Health Information (PHI), confidential and/or privileged material. Any review, transmission, dissemination, or other use of, and taking any action in reliance upon this information by persons or entities other than the intended recipient without the express written consent of the sender are prohibited. This information may be protected by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), and other Federal and Florida laws. Improper or unauthorized use or disclosure of this information could result in civil and/or criminal
Re: LogMeIn
Perhaps I missed this point in the replies, but what about user separation? I'm not keen on giving any user access that I can't revoke the moment they get fired. Also, access logs go a long way when you're having HR issues.. Seth On Tue, Dec 30, 2008 at 8:01 AM, David Lum david@nwea.org wrote: I work for a company with ~300 employees, is there a reason to discourage a few of our employees from installing LogMeIn Free on their systems so they can remote control their work machine and bypass the need to use a VPN license? I've used LogMeIn Free for years to connect to all my own business clients, but it's one thing to use it myself and small businesses, another to recommend it's use to a larger company with resources for VPN, etc. My kneejerk reaction is no, but damned if I can come up with a viable excuse for that opinion. David Lum // SYSTEMS ENGINEER NORTHWEST EVALUATION ASSOCIATION (Desk) 971.222.1025 // (Cell) 503.267.9764 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: LogMeIn
The logging in LogMein can be set up to go to syslog, and all sessions can be recorded to an .avi file, or just the plain ol loggin is great. To prevent access from a punted employee you just remove it. -Original Message- From: S Conn. [mailto:sysadminli...@gmail.com] Sent: Tuesday, December 30, 2008 9:17 AM To: NT System Admin Issues Subject: Re: LogMeIn Perhaps I missed this point in the replies, but what about user separation? I'm not keen on giving any user access that I can't revoke the moment they get fired. Also, access logs go a long way when you're having HR issues.. Seth On Tue, Dec 30, 2008 at 8:01 AM, David Lum david@nwea.org wrote: I work for a company with ~300 employees, is there a reason to discourage a few of our employees from installing LogMeIn Free on their systems so they can remote control their work machine and bypass the need to use a VPN license? I've used LogMeIn Free for years to connect to all my own business clients, but it's one thing to use it myself and small businesses, another to recommend it's use to a larger company with resources for VPN, etc. My kneejerk reaction is no, but damned if I can come up with a viable excuse for that opinion. David Lum // SYSTEMS ENGINEER NORTHWEST EVALUATION ASSOCIATION (Desk) 971.222.1025 // (Cell) 503.267.9764 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: LogMeIn
We're not even CLOSE to being that buttoned down, all our users here are local administrators, we allow more than one browser on the desktop, etc. I know I KNOW! :) I'm making progress, but the inertia of 200+ users and the (lack of) policies before I got here are not insignificant. David Lum // SYSTEMS ENGINEER NORTHWEST EVALUATION ASSOCIATION (Desk) 971.222.1025 // (Cell) 503.267.9764 From: Ziots, Edward [mailto:ezi...@lifespan.org] Sent: Tuesday, December 30, 2008 6:31 AM To: NT System Admin Issues Subject: RE: LogMeIn And make that apart of the acceptable use policy or another network policy that includes the terms, violation of this policy, can subject the violator(s) to punishment up to and including termination of employment The fire them, that will send the message. Logmein is not to be trusted and any business seeking to do business with you that uses that as a Remote access sytem for support should be shown the door as quickly as they came in. ( Had to deal with one here, and they went bye bye) Z Edward E. Ziots Network Engineer Lifespan Organization Email: ezi...@lifespan.orgmailto:ezi...@lifespan.org Phone: 401-639-3505 MCSE, MCP+I, ME, CCA, Security +, Network + From: John Cook [mailto:john.c...@pfsf.org] Sent: Tuesday, December 30, 2008 9:15 AM To: NT System Admin Issues Subject: RE: LogMeIn On a separate note we expressly forbid users to install ANY unapproved software, specifically remote control software, as it opens the network up to potential HIPAA violations (your regulatory obligations may come into play as well) Just say no! John W. Cook Systems Administrator Partnership For Strong Families 315 SE 2nd Ave Gainesville, Fl 32601 Office (352) 393-2741 x320 Cell (352) 215-6944 Fax (352) 393-2746 MCSE, MCTS, MCP+I,CompTIA A+, N+ From: David Lum [mailto:david@nwea.org] Sent: Tuesday, December 30, 2008 9:02 AM To: NT System Admin Issues Subject: LogMeIn I work for a company with ~300 employees, is there a reason to discourage a few of our employees from installing LogMeIn Free on their systems so they can remote control their work machine and bypass the need to use a VPN license? I've used LogMeIn Free for years to connect to all my own business clients, but it's one thing to use it myself and small businesses, another to recommend it's use to a larger company with resources for VPN, etc. My kneejerk reaction is no, but damned if I can come up with a viable excuse for that opinion. David Lum // SYSTEMS ENGINEER NORTHWEST EVALUATION ASSOCIATION (Desk) 971.222.1025 // (Cell) 503.267.9764 CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person or entity to which it is addressed and may contain Protected Health Information (PHI), confidential and/or privileged material. Any review, transmission, dissemination, or other use of, and taking any action in reliance upon this information by persons or entities other than the intended recipient without the express written consent of the sender are prohibited. This information may be protected by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), and other Federal and Florida laws. Improper or unauthorized use or disclosure of this information could result in civil and/or criminal penalties. Consider the environment. Please don't print this e-mail unless you really need to. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
Re: LogMeIn
On Tue, Dec 30, 2008 at 10:16 AM, David James bigdadd...@gmail.com wrote: It's about helping your users use technology to be more productive, not having a power trip. The problem is that security *never* shows up as a profit. (Unless you're a security firm, heh.) So if we follow that logic, all security should be banished. Of course, security failures show up -- as losses, when it's too late. The thing that really gets me about this is that people simply *assume* LogMeIn, GoToMyPC, etc., are trustworthy. -- Ben ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: LogMeIn
So Blackberries and any other service shouldn't be used either. That's a 3rd party who can view all your email. -Original Message- From: Ben Scott [mailto:mailvor...@gmail.com] Sent: Tuesday, December 30, 2008 9:27 AM To: NT System Admin Issues Subject: Re: LogMeIn On Tue, Dec 30, 2008 at 10:16 AM, David James bigdadd...@gmail.com wrote: It's about helping your users use technology to be more productive, not having a power trip. The problem is that security *never* shows up as a profit. (Unless you're a security firm, heh.) So if we follow that logic, all security should be banished. Of course, security failures show up -- as losses, when it's too late. The thing that really gets me about this is that people simply *assume* LogMeIn, GoToMyPC, etc., are trustworthy. -- Ben ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: LogMeIn
Well stated ... I've always had to battle for budget for ANYTHING that doesn't directly participate in generating revenue Erik Goldoff IT Consultant Systems, Networks, Security -Original Message- From: Ben Scott [mailto:mailvor...@gmail.com] Sent: Tuesday, December 30, 2008 10:27 AM To: NT System Admin Issues Subject: Re: LogMeIn On Tue, Dec 30, 2008 at 10:16 AM, David James bigdadd...@gmail.com wrote: It's about helping your users use technology to be more productive, not having a power trip. The problem is that security *never* shows up as a profit. (Unless you're a security firm, heh.) So if we follow that logic, all security should be banished. Of course, security failures show up -- as losses, when it's too late. The thing that really gets me about this is that people simply *assume* LogMeIn, GoToMyPC, etc., are trustworthy. -- Ben ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
Re: LogMeIn
On Tue, Dec 30, 2008 at 9:25 AM, Erik Goldoff egold...@gmail.com wrote: You're letting an outside organization have control of one of your computers. You're okay with that? Ever read the Microsoft EULA, especially regarding the Service Packs and automatic update ??? Indeed. Heck, I'm not really overly comfortable with Microsoft, either. Their track record on business ethics and practices isn't exactly a glowing recommendation. And they're huge; big enough for a rogue element to go undetected for years. There are some key differences, though: A1. Various organizations audit at least some of the Windows source. A2. Various organizations audit at least some of the Windows machine code (binaries/executables). A3. There are *lots* of A1 and A2. Windows is under a tremendous amount of scrutiny. A4. Windows doesn't have the ability to bypass our firewall or other non-Microsoft security measures. We have defense-in-depth, both in terms of technology and vendors. A5. Windows runs on systems under our control. The remote-control services violate all of the above. In particular, major parts of all remote-control services run through servers and software *nobody else can see*. -- Ben ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
Re: LogMeIn
I'm with you logmein rescue rocks we use it to support our customers and our remote sites. We support many users on many remote networks. Mainly in sme space. Large corporates and compliance is all good if you can do that but for sme it's difficult to get budget for anything. But everyones advice is good. I wouldn't want logmein installed on work pc's. Gotomypc is advertised constantly on UK radio to access your work of from home, using the dragons from dragons den. But doesn't mention securit or company policy. Graeme On 30/12/2008, David James bigdadd...@gmail.com wrote: LogMeInRescue FTW for supporting remote users. Sonicwall SSL VPN Products for remote access. Using the Java or ActiveX RDP agents provide a more productive user experience than logmein free. In logmein free's defense as a security measure... I had a customer who used logmein on their systems, it was a small business. Someone stole a computer, and since LogMeIn auto connects from anywhere on the net, they were able to track the system down. Kind of a free lowjack utility. Before I worked for myself, I would have argued that software like this was not useful, but it has it's place in the SMB. The corporate compliance set forbids it, but I have found that the ultimate question is how productive your users are, and how secure are their passwords. LogMeIn is just another door to the building, another key to keep track of, so depending on the business type/model, and it's obligations for compliance, it may or may not have its place. I know lots of network admins who keep it on their servers but yell at every user that wants to use it. Sometimes productivity demands it. If you've got a user who needs to print at home to a Multifunction device to be more productive, sometimes logmein pro is the best solution, since RDP doesn't support certain printers. In these rare cases, a simple signed policy will suffice to cover your ___. It's about helping your users use technology to be more productive, not having a power trip. The company must survive tight economic times, so use all your tools to provide them ways to produce from anywhere at anytime, and you'll be a hero to your users and company management. -Original Message- From: Graeme Carstairs [mailto:loonyto...@gmail.com] Sent: Tuesday, December 30, 2008 8:37 AM To: NT System Admin Issues Subject: Re: LogMeIn You wouldn't allow any support via logmein rescue or webec etc. Do the install through web use and then no further access type solutions? May I ask how large your organisation is? Graeme On 30/12/2008, Ziots, Edward ezi...@lifespan.org wrote: And make that apart of the acceptable use policy or another network policy that includes the terms, violation of this policy, can subject the violator(s) to punishment up to and including termination of employment The fire them, that will send the message. Logmein is not to be trusted and any business seeking to do business with you that uses that as a Remote access sytem for support should be shown the door as quickly as they came in. ( Had to deal with one here, and they went bye bye) Z Edward E. Ziots Network Engineer Lifespan Organization Email: ezi...@lifespan.org Phone: 401-639-3505 MCSE, MCP+I, ME, CCA, Security +, Network + From: John Cook [mailto:john.c...@pfsf.org] Sent: Tuesday, December 30, 2008 9:15 AM To: NT System Admin Issues Subject: RE: LogMeIn On a separate note we expressly forbid users to install ANY unapproved software, specifically remote control software, as it opens the network up to potential HIPAA violations (your regulatory obligations may come into play as well) Just say no! John W. Cook Systems Administrator Partnership For Strong Families 315 SE 2nd Ave Gainesville, Fl 32601 Office (352) 393-2741 x320 Cell (352) 215-6944 Fax (352) 393-2746 MCSE, MCTS, MCP+I,CompTIA A+, N+ From: David Lum [mailto:david@nwea.org] Sent: Tuesday, December 30, 2008 9:02 AM To: NT System Admin Issues Subject: LogMeIn I work for a company with ~300 employees, is there a reason to discourage a few of our employees from installing LogMeIn Free on their systems so they can remote control their work machine and bypass the need to use a VPN license? I've used LogMeIn Free for years to connect to all my own business clients, but it's one thing to use it myself and small businesses, another to recommend it's use to a larger company with resources for VPN, etc. My kneejerk reaction is no, but damned if I can come up with a viable excuse for that opinion. David Lum // SYSTEMS ENGINEER NORTHWEST EVALUATION ASSOCIATION (Desk) 971.222.1025 // (Cell) 503.267.9764 CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person
Re: LogMeIn
On Tue, Dec 30, 2008 at 10:33 AM, David James bigdadd...@gmail.com wrote: So Blackberries and any other service shouldn't be used either. That's a 3rd party who can view all your email. Regarding BlackBerries: Email is already public. Anyone who thinks general Internet email is secure is just plain wrong. We educate our users that email is not secure. They all want it to be, of course, but it's a case of wanting what can't be had. (Good crypto will address this, of course, but that's a customer-interaction issue that needs to be sorted out on a case-by-case basis, and most people don't actually want to pay for security, they want free lip-service. We give them all the free lip-service they want.) Regarding other services: Depends on the situation, as evidenced by the email example above. But generally, no, we're not overly trusting, because the world's filled with dangerous, scary people, and the Internet brings them all to your doorstep. Life's hard; get a helmet. -- Ben ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: LogMeIn
BB's are managed by the company (at least mine are) and can be locked down (to some extent - you can't solve stupid!) AND remotely wiped. Our users have to sign a security form before they get their hands on one and all of our devices are company owned. John W. Cook Systems Administrator Partnership For Strong Families 315 SE 2nd Ave Gainesville, Fl 32601 Office (352) 393-2741 x320 Cell (352) 215-6944 Fax (352) 393-2746 MCSE, MCTS, MCP+I,CompTIA A+, N+ -Original Message- From: David James [mailto:bigdadd...@gmail.com] Sent: Tuesday, December 30, 2008 10:34 AM To: NT System Admin Issues Subject: RE: LogMeIn So Blackberries and any other service shouldn't be used either. That's a 3rd party who can view all your email. -Original Message- From: Ben Scott [mailto:mailvor...@gmail.com] Sent: Tuesday, December 30, 2008 9:27 AM To: NT System Admin Issues Subject: Re: LogMeIn On Tue, Dec 30, 2008 at 10:16 AM, David James bigdadd...@gmail.com wrote: It's about helping your users use technology to be more productive, not having a power trip. The problem is that security *never* shows up as a profit. (Unless you're a security firm, heh.) So if we follow that logic, all security should be banished. Of course, security failures show up -- as losses, when it's too late. The thing that really gets me about this is that people simply *assume* LogMeIn, GoToMyPC, etc., are trustworthy. -- Ben ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person or entity to which it is addressed and may contain Protected Health Information (PHI), confidential and/or privileged material. Any review, transmission, dissemination, or other use of, and taking any action in reliance upon this information by persons or entities other than the intended recipient without the express written consent of the sender are prohibited. This information may be protected by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), and other Federal and Florida laws. Improper or unauthorized use or disclosure of this information could result in civil and/or criminal penalties. Consider the environment. Please don't print this e-mail unless you really need to. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
Re: LogMeIn
On Tue, Dec 30, 2008 at 10:41 AM, Graeme Carstairs loonyto...@gmail.com wrote: Large corporates and compliance is all good if you can do that but for sme it's difficult to get budget for anything. Smaller organizations have less to lose. As always, it's risk management, cost/benefit. If the cost of counter-measures exceeds the sum total value of the organization, then it's actually worth it to just roll the dice and take the risk, since the business just isn't worth that much. Of course, nobody ever likes to be told their livelihood is of lesser value. One reason few people like security analysis is that it's largely about facing unpleasant truths. Sheesh, I sound like a political advertisement. Vote for me, or the hackers will get you! -- Ben ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: LogMeIn
Productive, but at what cost to the business? It only takes one security incident, to cost you more than the productivity of a years worth of work. Heck some of the penalities are in the 250K+ range at the most severe for HIPPA and I am sure its higher in the other regulations ( PCI, GLB, SarbOx) Its not about a power trip either, its about following process, using good risk management techniques and being able to prove that people are accessing only what you gave them access to and no more. ( due diligence, Least Privilege rules) Actually security could show up in making sure the profits you are earning by doing your work as shown. Just imagine the laptop that the C-Level is using that wasn't Lo-Jacked and you didn't think about adding full hard drive encryption, but those juicy insider details are being pushed to your competition, because he/she/it had its laptop stolen and didn't encrypt the information that was confident/sensitive in nature. Now it's the hands of the people that shouldn't have had it in the first place. That is just one of a lot of ways you can show how working securely and following security protocol helps you stay profitable and avoid these types of situations that when you look at the bottom line cost the organization/business more money per-incident than they might make in a month or even year. Food for thought, Z Edward E. Ziots Network Engineer Lifespan Organization Email: ezi...@lifespan.org Phone: 401-639-3505 MCSE, MCP+I, ME, CCA, Security +, Network + -Original Message- From: Ben Scott [mailto:mailvor...@gmail.com] Sent: Tuesday, December 30, 2008 10:27 AM To: NT System Admin Issues Subject: Re: LogMeIn On Tue, Dec 30, 2008 at 10:16 AM, David James bigdadd...@gmail.com wrote: It's about helping your users use technology to be more productive, not having a power trip. The problem is that security *never* shows up as a profit. (Unless you're a security firm, heh.) So if we follow that logic, all security should be banished. Of course, security failures show up -- as losses, when it's too late. The thing that really gets me about this is that people simply *assume* LogMeIn, GoToMyPC, etc., are trustworthy. -- Ben ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: LogMeIn
It definitely is a risk, and a lot of companies are taking it. Why not have Blackberry sign a BAA with you before you sign up for there service to CYA.. Z Edward E. Ziots Network Engineer Lifespan Organization Email: ezi...@lifespan.org Phone: 401-639-3505 MCSE, MCP+I, ME, CCA, Security +, Network + -Original Message- From: David James [mailto:bigdadd...@gmail.com] Sent: Tuesday, December 30, 2008 10:34 AM To: NT System Admin Issues Subject: RE: LogMeIn So Blackberries and any other service shouldn't be used either. That's a 3rd party who can view all your email. -Original Message- From: Ben Scott [mailto:mailvor...@gmail.com] Sent: Tuesday, December 30, 2008 9:27 AM To: NT System Admin Issues Subject: Re: LogMeIn On Tue, Dec 30, 2008 at 10:16 AM, David James bigdadd...@gmail.com wrote: It's about helping your users use technology to be more productive, not having a power trip. The problem is that security *never* shows up as a profit. (Unless you're a security firm, heh.) So if we follow that logic, all security should be banished. Of course, security failures show up -- as losses, when it's too late. The thing that really gets me about this is that people simply *assume* LogMeIn, GoToMyPC, etc., are trustworthy. -- Ben ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: LogMeIn
It's encrypted to blackberry, but they can still pry if they want, which is what people's point against logmein is. I'm just saying, you inherently trust a lot of companies, and to say one service that is used like Blackberry in a high percentage of businesses, then 'flush' other services which may help your users be productive seems silly to me. But I digress. I just want the point made that LogMeIn does have its place if it's implemented properly. They wouldn't be in business if they hacked their customers networks. DPJ -Original Message- From: Ben Scott [mailto:mailvor...@gmail.com] Sent: Tuesday, December 30, 2008 9:42 AM To: NT System Admin Issues Subject: Re: LogMeIn On Tue, Dec 30, 2008 at 10:33 AM, David James bigdadd...@gmail.com wrote: So Blackberries and any other service shouldn't be used either. That's a 3rd party who can view all your email. Regarding BlackBerries: Email is already public. Anyone who thinks general Internet email is secure is just plain wrong. We educate our users that email is not secure. They all want it to be, of course, but it's a case of wanting what can't be had. (Good crypto will address this, of course, but that's a customer-interaction issue that needs to be sorted out on a case-by-case basis, and most people don't actually want to pay for security, they want free lip-service. We give them all the free lip-service they want.) Regarding other services: Depends on the situation, as evidenced by the email example above. But generally, no, we're not overly trusting, because the world's filled with dangerous, scary people, and the Internet brings them all to your doorstep. Life's hard; get a helmet. -- Ben ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
Re: LogMeIn
On Tue, Dec 30, 2008 at 10:57 AM, David James bigdadd...@gmail.com wrote: They wouldn't be in business if they hacked their customers networks. I believe I provided some arguments as to why that's a logical fallacy. Again, you're not actually doing any analysis. If you presented some kind of evaluation, it would be one thing. Example: Small art design firm; seven employees; no HIPAA/PCI/etc.; low profile organization; no radical trade secrets; alternative solutions would cost $%LARGE%; alternatives exceed the value of assets. That's valid risk management. (I might quibble with the alternative solutions cost, but that's a lot more subjective.) But you're just hoping things will be okay. Wanting something doesn't make it real (unless you're an xkcd fan). I'm sure it pisses you off to no end that I keep calling you on your flimsy logic. Sorry. I don't mean to anger you, but security is about facing harsh realities. I've found most people would rather be happily unaware than unhappily informed. -- Ben ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: LogMeIn
It doesn't piss me off. I made my points earlier, stating that I use SSL VPN appliances/RDP for regulated access. I also said it's situation based, and products like this can be utilized properly for the SMB. That's all I'm saying. Have a great day! -Original Message- From: Ben Scott [mailto:mailvor...@gmail.com] Sent: Tuesday, December 30, 2008 10:13 AM To: NT System Admin Issues Subject: Re: LogMeIn On Tue, Dec 30, 2008 at 10:57 AM, David James bigdadd...@gmail.com wrote: They wouldn't be in business if they hacked their customers networks. I believe I provided some arguments as to why that's a logical fallacy. Again, you're not actually doing any analysis. If you presented some kind of evaluation, it would be one thing. Example: Small art design firm; seven employees; no HIPAA/PCI/etc.; low profile organization; no radical trade secrets; alternative solutions would cost $%LARGE%; alternatives exceed the value of assets. That's valid risk management. (I might quibble with the alternative solutions cost, but that's a lot more subjective.) But you're just hoping things will be okay. Wanting something doesn't make it real (unless you're an xkcd fan). I'm sure it pisses you off to no end that I keep calling you on your flimsy logic. Sorry. I don't mean to anger you, but security is about facing harsh realities. I've found most people would rather be happily unaware than unhappily informed. -- Ben ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: LogMeIn
Agreed +1.. Z Edward E. Ziots Network Engineer Lifespan Organization Email: ezi...@lifespan.org Phone: 401-639-3505 MCSE, MCP+I, ME, CCA, Security +, Network + -Original Message- From: Ben Scott [mailto:mailvor...@gmail.com] Sent: Tuesday, December 30, 2008 11:13 AM To: NT System Admin Issues Subject: Re: LogMeIn On Tue, Dec 30, 2008 at 10:57 AM, David James bigdadd...@gmail.com wrote: They wouldn't be in business if they hacked their customers networks. I believe I provided some arguments as to why that's a logical fallacy. Again, you're not actually doing any analysis. If you presented some kind of evaluation, it would be one thing. Example: Small art design firm; seven employees; no HIPAA/PCI/etc.; low profile organization; no radical trade secrets; alternative solutions would cost $%LARGE%; alternatives exceed the value of assets. That's valid risk management. (I might quibble with the alternative solutions cost, but that's a lot more subjective.) But you're just hoping things will be okay. Wanting something doesn't make it real (unless you're an xkcd fan). I'm sure it pisses you off to no end that I keep calling you on your flimsy logic. Sorry. I don't mean to anger you, but security is about facing harsh realities. I've found most people would rather be happily unaware than unhappily informed. -- Ben ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
Re: LogMeIn
Thoroughly agree. Hell, I'm fighting a battle now to keep personal machines from connecting via VPN. My mantra: If the hardware isn't owned and controlled by the company, I don't want it on the company network. I'm beginning to wonder if all companies should maintain two physically separate networks and provide their employees with two computers - one that connects to the world, and one that is for core applications *only*. Kurt On Tue, Dec 30, 2008 at 6:15 AM, Ben Scott mailvor...@gmail.com wrote: On Tue, Dec 30, 2008 at 9:01 AM, David Lum david@nwea.org wrote: I work for a company with ~300 employees, is there a reason to discourage a few of our employees from installing LogMeIn Free on their systems ... You're letting an outside organization have control of one of your computers. You're okay with that? Cool, can I have control of one of your computers, too? I promise I won't do anything bad. Pinky swear! Sure, all these remote-control companies claim to have great security. *Everybody* claims that. And yet, major security problems keep on happening, all over the place, all the time. From this, we can conclude that claims of great security mean precisely nothing. Security problems don't have to mean them taking over the world. It doesn't have to mean organization-wide intent. It could be one employee with a grudge. Or maybe an undetected remote compromise on a server in their datacenter -- these are high-profile targets, and custom malware would be undetectable by signature-based virus scanners. Or maybe they cut back on security spending when the economy tanked. It might not be something you could detect -- passive monitoring would be invisible. It might not even be something with specific intent -- maybe random malware makes it into their systems, and then propagates over the remote-control system to you. -- Ben ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
Re: LogMeIn
On Tue, Dec 30, 2008 at 7:16 AM, David James bigdadd...@gmail.com wrote: It's about helping your users use technology to be more productive, not having a power trip. The company must survive tight economic times, so use all your tools to provide them ways to produce from anywhere at anytime, and you'll be a hero to your users and company management. As computer professionals, our ethics should be similar to other professions. Here's one statement that I think should be kept in mind, from another profession: First, do no harm. Logmein and other 3rd party remote access products, IMNSHO, are the rough equivalent of sending a 3 year old to play in the auto wrecking yard. Kurt ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
Re: LogMeIn
I would agree with that. If the President of the US can't have one, I don't want anyone in my company to have one. I'll leave my reasons why to be worked out as an exercise for the reader. Kurt On Tue, Dec 30, 2008 at 7:33 AM, David James bigdadd...@gmail.com wrote: So Blackberries and any other service shouldn't be used either. That's a 3rd party who can view all your email. -Original Message- From: Ben Scott [mailto:mailvor...@gmail.com] Sent: Tuesday, December 30, 2008 9:27 AM To: NT System Admin Issues Subject: Re: LogMeIn On Tue, Dec 30, 2008 at 10:16 AM, David James bigdadd...@gmail.com wrote: It's about helping your users use technology to be more productive, not having a power trip. The problem is that security *never* shows up as a profit. (Unless you're a security firm, heh.) So if we follow that logic, all security should be banished. Of course, security failures show up -- as losses, when it's too late. The thing that really gets me about this is that people simply *assume* LogMeIn, GoToMyPC, etc., are trustworthy. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
Re: LogMeIn
You let your users install software? That is asking for more problems than you will ever fix. Jon On Tue, Dec 30, 2008 at 9:01 AM, David Lum david@nwea.org wrote: I work for a company with ~300 employees, is there a reason to discourage a few of our employees from installing LogMeIn Free on their systems so they can remote control their work machine and bypass the need to use a VPN license? I've used LogMeIn Free for years to connect to all my own business clients, but it's one thing to use it myself and small businesses, another to recommend it's use to a larger company with resources for VPN, etc. My kneejerk reaction is no, but damned if I can come up with a viable excuse for that opinion. *David Lum** **// *SYSTEMS ENGINEER NORTHWEST EVALUATION ASSOCIATION (Desk) 971.222.1025 *// *(Cell) 503.267.9764 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: LogMeIn
I have a client, A large firm of lawyers. They use PC's servers for their legal work document printing. No connection to the internet at all for that network. Updates are by DVD remote deployment. They have MAC's for email internet. Email hosted off site. S -Original Message- From: Kurt Buff [mailto:kurt.b...@gmail.com] Sent: Tuesday, December 30, 2008 2:04 PM To: NT System Admin Issues Subject: Re: LogMeIn Thoroughly agree. Hell, I'm fighting a battle now to keep personal machines from connecting via VPN. My mantra: If the hardware isn't owned and controlled by the company, I don't want it on the company network. I'm beginning to wonder if all companies should maintain two physically separate networks and provide their employees with two computers - one that connects to the world, and one that is for core applications *only*. Kurt On Tue, Dec 30, 2008 at 6:15 AM, Ben Scott mailvor...@gmail.com wrote: On Tue, Dec 30, 2008 at 9:01 AM, David Lum david@nwea.org wrote: I work for a company with ~300 employees, is there a reason to discourage a few of our employees from installing LogMeIn Free on their systems ... You're letting an outside organization have control of one of your computers. You're okay with that? Cool, can I have control of one of your computers, too? I promise I won't do anything bad. Pinky swear! Sure, all these remote-control companies claim to have great security. *Everybody* claims that. And yet, major security problems keep on happening, all over the place, all the time. From this, we can conclude that claims of great security mean precisely nothing. Security problems don't have to mean them taking over the world. It doesn't have to mean organization-wide intent. It could be one employee with a grudge. Or maybe an undetected remote compromise on a server in their datacenter -- these are high-profile targets, and custom malware would be undetectable by signature-based virus scanners. Or maybe they cut back on security spending when the economy tanked. It might not be something you could detect -- passive monitoring would be invisible. It might not even be something with specific intent -- maybe random malware makes it into their systems, and then propagates over the remote-control system to you. -- Ben ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: Logmein down?
Works for me _ From: James Kerr [mailto:[EMAIL PROTECTED] Sent: Wednesday, February 06, 2008 10:04 AM To: NT System Admin Issues Subject: Logmein down? Cant connect to logmein. Anyone else having the same problem? http://www.logmein.com/ http://www.logmein.com/ James ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Logmein down?
No problem for me either. -Original Message- From: James Kerr [mailto:[EMAIL PROTECTED] Sent: Wednesday, February 06, 2008 9:04 AM To: NT System Admin Issues Subject: Logmein down? Cant connect to logmein. Anyone else having the same problem? http://www.logmein.com/ James ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Logmein down?
I'm unable to reach it as well. Roger Wright Network Administrator Evatone, Inc. 727.572.7076 x388 I have to exercise early in the morning before my brain figures out what I'm doing. From: James Kerr [mailto:[EMAIL PROTECTED] Sent: Wednesday, February 06, 2008 10:04 AM To: NT System Admin Issues Subject: Logmein down? Cant connect to logmein. Anyone else having the same problem? http://www.logmein.com/ James ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Re: Logmein down?
Weird, now it started working for me also. Must have been a disturbance in the Intertubes. Thanks, James - Original Message - From: Louis, Joe To: NT System Admin Issues Sent: Wednesday, February 06, 2008 10:05 AM Subject: RE: Logmein down? Works for me -- From: James Kerr [mailto:[EMAIL PROTECTED] Sent: Wednesday, February 06, 2008 10:04 AM To: NT System Admin Issues Subject: Logmein down? Cant connect to logmein. Anyone else having the same problem? http://www.logmein.com/ James ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Logmein down?
Broken here Llake Oswego, Oregon) From: Louis, Joe [mailto:[EMAIL PROTECTED] Sent: Wednesday, February 06, 2008 7:06 AM To: NT System Admin Issues Subject: RE: Logmein down? Works for me From: James Kerr [mailto:[EMAIL PROTECTED] Sent: Wednesday, February 06, 2008 10:04 AM To: NT System Admin Issues Subject: Logmein down? Cant connect to logmein. Anyone else having the same problem? http://www.logmein.com/ James ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Re: Logmein down?
works fine here in NC On Feb 6, 2008 10:07 AM, David Lum [EMAIL PROTECTED] wrote: Broken here Llake Oswego, Oregon) *From:* Louis, Joe [mailto:[EMAIL PROTECTED] *Sent:* Wednesday, February 06, 2008 7:06 AM *To:* NT System Admin Issues *Subject:* RE: Logmein down? Works for me -- *From:* James Kerr [mailto:[EMAIL PROTECTED] *Sent:* Wednesday, February 06, 2008 10:04 AM *To:* NT System Admin Issues *Subject:* Logmein down? Cant connect to logmein. Anyone else having the same problem? http://www.logmein.com/ James ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Re: Logmein down?
in Cleveland, OH it is working normal. On Feb 6, 2008 10:50 AM, Lee Douglas [EMAIL PROTECTED] wrote: works fine here in NC On Feb 6, 2008 10:07 AM, David Lum [EMAIL PROTECTED] wrote: Broken here Llake Oswego, Oregon) *From:* Louis, Joe [mailto:[EMAIL PROTECTED] *Sent:* Wednesday, February 06, 2008 7:06 AM *To:* NT System Admin Issues *Subject:* RE: Logmein down? Works for me -- *From:* James Kerr [mailto:[EMAIL PROTECTED] *Sent:* Wednesday, February 06, 2008 10:04 AM *To:* NT System Admin Issues *Subject:* Logmein down? Cant connect to logmein. Anyone else having the same problem? http://www.logmein.com/ James ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Logmein down?
It's up here, thank Goodness. Mom just called and she needs some help on her PC ;) From: Lee Douglas [mailto:[EMAIL PROTECTED] Sent: Wednesday, February 06, 2008 9:50 AM To: NT System Admin Issues Subject: Re: Logmein down? works fine here in NC On Feb 6, 2008 10:07 AM, David Lum [EMAIL PROTECTED] wrote: Broken here Llake Oswego, Oregon) From: Louis, Joe [mailto:[EMAIL PROTECTED] Sent: Wednesday, February 06, 2008 7:06 AM To: NT System Admin Issues Subject: RE: Logmein down? Works for me From: James Kerr [mailto:[EMAIL PROTECTED] Sent: Wednesday, February 06, 2008 10:04 AM To: NT System Admin Issues Subject: Logmein down? Cant connect to logmein. Anyone else having the same problem? http://www.logmein.com/ James ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Logmein down?
You musta missed your grits this morning James. From: James Kerr [mailto:[EMAIL PROTECTED] Sent: Wednesday, February 06, 2008 10:13 AM To: NT System Admin Issues Subject: Re: Logmein down? Weird, now it started working for me also. Must have been a disturbance in the Intertubes. Thanks, James - Original Message - From: Louis, Joe mailto:[EMAIL PROTECTED] To: NT System Admin Issues mailto:ntsysadmin@lyris.sunbelt-software.com Sent: Wednesday, February 06, 2008 10:05 AM Subject: RE: Logmein down? Works for me From: James Kerr [mailto:[EMAIL PROTECTED] Sent: Wednesday, February 06, 2008 10:04 AM To: NT System Admin Issues Subject: Logmein down? Cant connect to logmein. Anyone else having the same problem? http://www.logmein.com/ James ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Logmein down?
Sounds like Shook every Saturday night... From: Roger Wright [mailto:[EMAIL PROTECTED] Sent: Wednesday, February 06, 2008 10:10 AM To: NT System Admin Issues Subject: RE: Logmein down? Just came back up for me... Roger Wright Network Administrator Evatone, Inc. 727.572.7076 x388 Nostalgia just isn't what it used to be. From: Roger Wright [mailto:[EMAIL PROTECTED] Sent: Wednesday, February 06, 2008 10:12 AM To: NT System Admin Issues Subject: RE: Logmein down? I'm unable to reach it as well. Roger Wright Network Administrator Evatone, Inc. 727.572.7076 x388 I have to exercise early in the morning before my brain figures out what I'm doing. From: James Kerr [mailto:[EMAIL PROTECTED] Sent: Wednesday, February 06, 2008 10:04 AM To: NT System Admin Issues Subject: Logmein down? Cant connect to logmein. Anyone else having the same problem? http://www.logmein.com/ James ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Logmein down?
A glitch in the Matrix. Joe Heaton From: Tom Strader [mailto:[EMAIL PROTECTED] Sent: Wednesday, February 06, 2008 8:05 AM To: NT System Admin Issues Subject: RE: Logmein down? You musta missed your grits this morning James. From: James Kerr [mailto:[EMAIL PROTECTED] Sent: Wednesday, February 06, 2008 10:13 AM To: NT System Admin Issues Subject: Re: Logmein down? Weird, now it started working for me also. Must have been a disturbance in the Intertubes. Thanks, James - Original Message - From: Louis, Joe mailto:[EMAIL PROTECTED] To: NT System Admin Issues mailto:ntsysadmin@lyris.sunbelt-software.com Sent: Wednesday, February 06, 2008 10:05 AM Subject: RE: Logmein down? Works for me From: James Kerr [mailto:[EMAIL PROTECTED] Sent: Wednesday, February 06, 2008 10:04 AM To: NT System Admin Issues Subject: Logmein down? Cant connect to logmein. Anyone else having the same problem? http://www.logmein.com/ James ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Logmein down?
... = (to his SO's disappointment once again) Shook http://www.linkedin.com/in/andyshook From: Roger Wright [mailto:[EMAIL PROTECTED] Sent: Wednesday, February 06, 2008 11:10 AM To: NT System Admin Issues Subject: RE: Logmein down? Just came back up for me... Roger Wright Network Administrator Evatone, Inc. 727.572.7076 x388 Nostalgia just isn't what it used to be. From: Roger Wright [mailto:[EMAIL PROTECTED] Sent: Wednesday, February 06, 2008 10:12 AM To: NT System Admin Issues Subject: RE: Logmein down? I'm unable to reach it as well. Roger Wright Network Administrator Evatone, Inc. 727.572.7076 x388 I have to exercise early in the morning before my brain figures out what I'm doing. From: James Kerr [mailto:[EMAIL PROTECTED] Sent: Wednesday, February 06, 2008 10:04 AM To: NT System Admin Issues Subject: Logmein down? Cant connect to logmein. Anyone else having the same problem? http://www.logmein.com/ James ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Logmein down?
My joke was better, turd breath. Shook http://www.linkedin.com/in/andyshook From: Tim Vander Kooi [mailto:[EMAIL PROTECTED] Sent: Wednesday, February 06, 2008 11:12 AM To: NT System Admin Issues Subject: RE: Logmein down? Sounds like Shook every Saturday night... From: Roger Wright [mailto:[EMAIL PROTECTED] Sent: Wednesday, February 06, 2008 10:10 AM To: NT System Admin Issues Subject: RE: Logmein down? Just came back up for me... Roger Wright Network Administrator Evatone, Inc. 727.572.7076 x388 Nostalgia just isn't what it used to be. From: Roger Wright [mailto:[EMAIL PROTECTED] Sent: Wednesday, February 06, 2008 10:12 AM To: NT System Admin Issues Subject: RE: Logmein down? I'm unable to reach it as well. Roger Wright Network Administrator Evatone, Inc. 727.572.7076 x388 I have to exercise early in the morning before my brain figures out what I'm doing. From: James Kerr [mailto:[EMAIL PROTECTED] Sent: Wednesday, February 06, 2008 10:04 AM To: NT System Admin Issues Subject: Logmein down? Cant connect to logmein. Anyone else having the same problem? http://www.logmein.com/ James ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Logmein down?
It's up here LOL I feel your pain. Been there done that. But with mother in law. eeew -Original Message- From: Steve Ens [mailto:[EMAIL PROTECTED] Sent: Wednesday, February 06, 2008 5:11 PM To: NT System Admin Issues Subject: Re: Logmein down? LOL I feel your pain. Been there done that. But with mother in law. On Wed, Feb 6, 2008 at 10:02 AM, Sam Cayze [EMAIL PROTECTED] wrote: It's up here, thank Goodness. Mom just called and she needs some help on her PC ;) From: Lee Douglas [mailto:[EMAIL PROTECTED] Sent: Wednesday, February 06, 2008 9:50 AM To: NT System Admin Issues Subject: Re: Logmein down? works fine here in NC On Feb 6, 2008 10:07 AM, David Lum [EMAIL PROTECTED] wrote: Broken here Llake Oswego, Oregon) From: Louis, Joe [mailto:[EMAIL PROTECTED] Sent: Wednesday, February 06, 2008 7:06 AM To: NT System Admin Issues Subject: RE: Logmein down? Works for me From: James Kerr [mailto:[EMAIL PROTECTED] Sent: Wednesday, February 06, 2008 10:04 AM To: NT System Admin Issues Subject: Logmein down? Cant connect to logmein. Anyone else having the same problem? http://www.logmein.com/ James ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ *** The information in this e-mail is confidential and intended solely for the individual or entity to whom it is addressed. If you have received this e-mail in error please notify the sender by return e-mail delete this e-mail and refrain from any disclosure or action based on the information. *** ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Logmein down?
Still down here. DNS or IP change perhaps? Dave Lum - Systems Engineer [EMAIL PROTECTED] - (971)-222-1025 When you step on the brakes your life is in your foot's hands From: Roger Wright [mailto:[EMAIL PROTECTED] Sent: Wednesday, February 06, 2008 8:10 AM To: NT System Admin Issues Subject: RE: Logmein down? Just came back up for me... Roger Wright Network Administrator Evatone, Inc. 727.572.7076 x388 Nostalgia just isn't what it used to be. From: Roger Wright [mailto:[EMAIL PROTECTED] Sent: Wednesday, February 06, 2008 10:12 AM To: NT System Admin Issues Subject: RE: Logmein down? I'm unable to reach it as well. Roger Wright Network Administrator Evatone, Inc. 727.572.7076 x388 I have to exercise early in the morning before my brain figures out what I'm doing. From: James Kerr [mailto:[EMAIL PROTECTED] Sent: Wednesday, February 06, 2008 10:04 AM To: NT System Admin Issues Subject: Logmein down? Cant connect to logmein. Anyone else having the same problem? http://www.logmein.com/ James ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Logmein down?
No problem here!! From: James Kerr [mailto:[EMAIL PROTECTED] Sent: Wednesday, February 06, 2008 10:04 AM To: NT System Admin Issues Subject: Logmein down? Cant connect to logmein. Anyone else having the same problem? http://www.logmein.com/ James ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Logmein down?
Just came back up for me... Roger Wright Network Administrator Evatone, Inc. 727.572.7076 x388 Nostalgia just isn't what it used to be. From: Roger Wright [mailto:[EMAIL PROTECTED] Sent: Wednesday, February 06, 2008 10:12 AM To: NT System Admin Issues Subject: RE: Logmein down? I'm unable to reach it as well. Roger Wright Network Administrator Evatone, Inc. 727.572.7076 x388 I have to exercise early in the morning before my brain figures out what I'm doing. From: James Kerr [mailto:[EMAIL PROTECTED] Sent: Wednesday, February 06, 2008 10:04 AM To: NT System Admin Issues Subject: Logmein down? Cant connect to logmein. Anyone else having the same problem? http://www.logmein.com/ James ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Re: Logmein down?
LOL I feel your pain. Been there done that. But with mother in law. On Wed, Feb 6, 2008 at 10:02 AM, Sam Cayze [EMAIL PROTECTED] wrote: It's up here, thank Goodness. Mom just called and she needs some help on her PC ;) From: Lee Douglas [mailto:[EMAIL PROTECTED] Sent: Wednesday, February 06, 2008 9:50 AM To: NT System Admin Issues Subject: Re: Logmein down? works fine here in NC On Feb 6, 2008 10:07 AM, David Lum [EMAIL PROTECTED] wrote: Broken here Llake Oswego, Oregon) From: Louis, Joe [mailto:[EMAIL PROTECTED] Sent: Wednesday, February 06, 2008 7:06 AM To: NT System Admin Issues Subject: RE: Logmein down? Works for me From: James Kerr [mailto:[EMAIL PROTECTED] Sent: Wednesday, February 06, 2008 10:04 AM To: NT System Admin Issues Subject: Logmein down? Cant connect to logmein. Anyone else having the same problem? http://www.logmein.com/ James ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Logmein down?
On 6 Feb 2008 at 8:25, David Lum wrote: Still down here. DNS or IP change perhaps? Works fine for me here in Arizona. Must be another undersea cable cut for you. -- Angus Scott-Fleming GeoApps, Tucson, Arizona 1-520-290-5038 +---+ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Logmein down?
Are you using Wireless, maybe it is related to this ;-) http://www.bbspot.com/News/2008/02/wireless-internet-cut-in-egypt-by-low -flying-plane.html -Original Message- From: Angus Scott-Fleming [mailto:[EMAIL PROTECTED] Sent: Wednesday, February 06, 2008 12:09 PM To: NT System Admin Issues Subject: RE: Logmein down? On 6 Feb 2008 at 8:25, David Lum wrote: Still down here. DNS or IP change perhaps? Works fine for me here in Arizona. Must be another undersea cable cut for you. -- Angus Scott-Fleming GeoApps, Tucson, Arizona 1-520-290-5038 +---+ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Logmein down?
LOL, yah that must have been it. The must have soldered the wireless connection back together because logmein works once again... Dave -Original Message- From: Terry Dickson [mailto:[EMAIL PROTECTED] Sent: Wednesday, February 06, 2008 10:12 AM To: NT System Admin Issues Subject: RE: Logmein down? Are you using Wireless, maybe it is related to this ;-) http://www.bbspot.com/News/2008/02/wireless-internet-cut-in-egypt-by-low -flying-plane.html -Original Message- From: Angus Scott-Fleming [mailto:[EMAIL PROTECTED] Sent: Wednesday, February 06, 2008 12:09 PM To: NT System Admin Issues Subject: RE: Logmein down? On 6 Feb 2008 at 8:25, David Lum wrote: Still down here. DNS or IP change perhaps? Works fine for me here in Arizona. Must be another undersea cable cut for you. -- Angus Scott-Fleming GeoApps, Tucson, Arizona 1-520-290-5038 +---+ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~