Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-05 Thread M9.
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jdd schreef:
 M9. wrote:
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 jdd schreef:
 Francis Giannaros wrote:

 Like I said though anyway, this is a tried, tested and proven method:
 many other projects have these, and they work tremendously well.
 I think we agree on the fact, just discussing the how (personally I
 don't like IRC)

 jdd


 That is a shame, because that would be the most simple...
 You can even open a channel for it

 * I don't type fast enough to have a fluent conversation.
 * I like to think twice at what I say
 * it's very difficult to follow more than two conversations on the same
 chat, I don't like IRC so I don't use it and I'm not comfortable with
 the shortkeys and commands (for private chat, for example). I can't
 learn for only one occasion...
 * It's difficult to archive a chat for subsequent relation
 * anyway most bug tracking needs time

 * do you know nowaday phone is free between many countries (for example
 I can phone for free to USA or germany without computer), this I know
 :-) I often do phone call debugging :-)

 jdd


You mean like skype or ekiga?
An opinion based as yours, i would not want to change, i respect it.
The way will be shown, i am sure off...
I like people who are clear about things...(but this has nothing to do
with the subject)

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Have a nice day,

M9.   Now, is the only time that exists.



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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-05 Thread Carlos E. R.
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The Sunday 2007-03-04 at 18:13 -0800, Randall R Schulz wrote:

 On Sunday 04 March 2007 16:59, Carlos E. R. wrote:
  ...
 
  Frankly, I would prefer bugs being solved rather than adding new
  features. As it is now, things are expected to be solved on the next
  suse release... which adds new bugs, so we never are finished, not
  even nearly so.
 
 The only software that's finished is software that's dead. No one's job 
 is more interminable than that of the author of successful software.

I know - didn't you notice the ''?

- -- 
Cheers,
   Carlos E. R.

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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-05 Thread Carlos E. R.
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The Monday 2007-03-05 at 04:05 -, Sid Boyce wrote:

  So, please, keep the good work done with KDE, but also do not forget Gnome
  and try to make it be buggless. Even if it is not shiny, we would very
  much like it to at least work, without _big_ bugs.
  
 
 The use of KDE was the main reason I was attracted away from Redhat and that
 gawd awful CDE that graces Sun to this day. The main reason I'd be driven away
 from openSUSE would be the jettisoning of KDE - assurances have been given,
 but the push to do so is often voiced. The problem I personally have with a
 Gnome desktop is on two fronts.
 1. It's too foreign and restrictive/prescriptive when you're used to KDE -
 there was a time when Gnome on SuSE was almost verboten. It may be just the
 ticket for anyone recently coming from Windows.
 2. Try updating a Gnome app and you run into horrendous dependency problems -
 doesn't apply to people who install and don't need to touch.


Please... I'm not trying to convince anybody to use gnome instead of kde. 
Not so! Linux is about freedom, and freedom of choice is an important 
freedom. You prefer kde? Fine, perfect! You don't need to convince me, I 
like it. But I also like gnome, and I want it to be taken care off - both 
of them. That there is more effort shown into kde? Fine! But please, do 
not forget gnome.

I have no fear at all of SuSE going all over to gnome. That's kind of fud 
spread by the kde crowd :-P and it's just not going to happen.

Why do I like gnome? Less clutter, less gadgetry :-P

Updating gnome tools? I do it myself, I have compiled several gnome apps 
with no problem. In fact, I have more problems compiling and installing 
kde apps :-p

 
 There are many Gnome apps I like and run, so I install and update both Gnome
 and KDE as updates become available, but I largely don't get adventurous with
 Gnome. I wish both to progress and succeed, but just keep giving us the
 choice. Hobson's choice is not for us old fogies for whom SuSE (however you
 write it) is synonymous with KDE - Flexibility, configurability and easy to
 build for.
 looks like that's more than just two fronts when broken down.

That's right, freedom of choice. There is no freedom if people tell gnome 
users to switch to another distro (some say so).


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Cheers,
   Carlos E. R.

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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-05 Thread Carlos E. R.
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The Sunday 2007-03-04 at 22:21 -0600, Rajko M. wrote:

 After all posts about IRC, I decided to make a list of my reasons:

...

 There was a comment that email will be essentially repeating what is done on 
 bugzilla. 
 
 Yes, it will be, but using medium where threading is supported which will 
 give 
 us easy way to see who is replying to what, which thread goes in right 
 direction. Bugzilla messages are not intended for discussions, and reading 
 beyond first few posts becomes quite annoying experience. 

Plus, email is faster than bugzilla, and doesn't need a (semi)permanent 
network connection. Those people paying per minute or per kilobyte can 
make better use of email than any web based approach, or chat.

An alternative, would be a private news server (with auth). Novell site 
has one, if I remember correctly.

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   Carlos E. R.
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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-05 Thread M9.
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Carlos E. R. schreef:

 The Sunday 2007-03-04 at 18:13 -0800, Randall R Schulz wrote:

 On Sunday 04 March 2007 16:59, Carlos E. R. wrote:
 ...

 Frankly, I would prefer bugs being solved rather than adding new
 features. As it is now, things are expected to be solved on the next
 suse release... which adds new bugs, so we never are finished, not
 even nearly so.
 The only software that's finished is software that's dead. No one's job
 is more interminable than that of the author of successful software.

 I know - didn't you notice the ''?


Not that it matters, but yes i agree to the opinion: Never postpone
untill tomorrow, what you can get done by someone else today...

Who's stopping who from solving bugs?

But, who or what decides which bugs are the most important?
Bugs that are realy annoying, because they are so frequent that you have
to workaround them every day, should have been solved first, is my opinion.

Also, which bugs have returned from 'being solved', and which ones are
realy solved?

So there has to be asked for info from the reporter, (i 've seen this
suggestion in this thread allready..) but this has to be done, to know
if the work is still nessesary...

And how to 'organise' bugzilla, to 'group' similar bugs, or to which
part of the system they belong? (if that would be wise or nessesary..)


- --


Have a nice day,

M9.   Now, is the only time that exists.



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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-05 Thread M9.
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jdd schreef:
 M9. wrote:
 
 You mean like skype or ekiga?
 
 not even... in Frances adsl is given through boxes (the older is
 freebox, and phone with this is IP phone, free to many countries
 (fixed phones)
 
 jdd
 
 
Yes, IP-phone, it begins to become popular around these region also...
But I must say, that i myself still do not use them...
But they get offered, might consider to take one, for future use...

On the other hand, i believe that the intention to do something
'collective', is great! And knowing this is happening, and be able to
join, will make it even greater...

Maybe using a message board specific for the purpose?
Or as Carlos suggested: the Novel Private Newsserver? (if permitted?)
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Have a nice day,

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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-05 Thread Carlos E. R.
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The Monday 2007-03-05 at 12:30 +0100, M9. wrote:

 Not that it matters, but yes i agree to the opinion: Never postpone
 untill tomorrow, what you can get done by someone else today...
 
 Who's stopping who from solving bugs?

Pressure for new features is one reason, IMO.

 But, who or what decides which bugs are the most important?
 Bugs that are realy annoying, because they are so frequent that you have
 to workaround them every day, should have been solved first, is my opinion.

There should be a person that goes around checking the bugzilla list, full 
time, taking decissions, asigning bugs, checking after some time same 
bugs, asking the developper, asking the reporter, etc. I suppose they do 
have such a dedicated person at Novell, but I have reported bugs for which 
I got no comment at all after weeks... so I very much doubt they do have 
him/her.

- -- 
Cheers,
   Carlos E. R.
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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-05 Thread M9.
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Carlos E. R. schreef:

 The Monday 2007-03-05 at 12:30 +0100, M9. wrote:

 Not that it matters, but yes i agree to the opinion: Never postpone
 untill tomorrow, what you can get done by someone else today...

 Who's stopping who from solving bugs?

 Pressure for new features is one reason, IMO.


Might be possible

 But, who or what decides which bugs are the most important?
 Bugs that are realy annoying, because they are so frequent that you have
 to workaround them every day, should have been solved first, is my opinion.

 There should be a person that goes around checking the bugzilla list, full
 time, taking decissions, asigning bugs, checking after some time same
 bugs, asking the developper, asking the reporter, etc. I suppose they do
 have such a dedicated person at Novell, but I have reported bugs for which
 I got no comment at all after weeks... so I very much doubt they do have
 him/her.



At least not for that task on the payrole.if so, i would fire,...or
put some gentile pressure upon that person.. ;-)

Maybe someone would do it voluntarily, it looks as a womans job to me,
(as i remember, women are allways better with these kind of things) some
kind of secretaresse, attending this, selfrespecting software company's
utmost important job.

But there might be men who are qualified to do this...
(for little money, and many kind words?)


At least, we agree, that the 'bugzilla' should be 'organised'


Who feels him/herself 'called' to do this nessesary, and responsible job?

(or we might point out a volunteer? (Asterix le gaulois))
- --


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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-05 Thread Alberto Passalacqua
Il giorno lun, 05/03/2007 alle 04.05 +, Sid Boyce ha scritto:

 The use of KDE was the main reason I was attracted away from Redhat and 
 that gawd awful CDE that graces Sun to this day. The main reason I'd be 
 driven away from openSUSE would be the jettisoning of KDE - assurances 
 have been given, but the push to do so is often voiced. 

No one wants KDE out of OpenSUSE I think. It would mean to seriously
damage the distribution itself.

Many (if not all) users use a mixture of GNOME and KDE apps. So, don't
worry :-)

Regards,
Alberto

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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-05 Thread Alberto Passalacqua
Il giorno sab, 03/03/2007 alle 13.05 -0600, Rajko M. ha scritto:

 Well, both is an extension, just one is fine for fast responses, and the 
 other 
 allows more asynchronous work that will group more people that might be not 
 familiar with bugzilla and/or IRC, can't attend at the times that are 
 scheduled, but still can help. Sorting out to one medium will do just 
 opposite from what is wanted. 
 
Yes and no. The goal is to work together on specific, serious problems.
So doing asynchronous work seems pointless to me.

 I can use IRC in the most basic form. 
 That and time constrains will prevent me from attending antibug fest.

This is sad. Would a forum be better? 

 What is the best can be decided on the run. I don't see the need to insist on 
 one communication channel that fits for some purposes, and not for the other.

In my opinion with multiple communication channels we risk to have a lot
of duplicates and a significant loss in time/efficiency. For example
different groups working on the same problem on IRC, on ML, by mail...

Regards,
Alberto

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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-05 Thread Randall R Schulz
On Monday 05 March 2007 03:02, Carlos E. R. wrote:
 The Sunday 2007-03-04 at 18:13 -0800, Randall R Schulz wrote:
  On Sunday 04 March 2007 16:59, Carlos E. R. wrote:
   ...
  
   Frankly, I would prefer bugs being solved rather than adding new
   features. As it is now, things are expected to be solved on the
   next suse release... which adds new bugs, so we never are
   finished, not even nearly so.
 
  The only software that's finished is software that's dead. No one's
  job is more interminable than that of the author of successful
  software.

 I know - didn't you notice the ''?

It sounded like you thought that was a bad thing.

RRS
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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-05 Thread James Tremblay
Hello all,
I read the last 89 entries at one sitting and I have formulated an opinion 
that I have sort of posted b4.

I think a radicle change to release theory should be entertained.
I think that since 10.2 was a December release we had the opportunity to 
change to an annual release cycle. With this change we could .
have both repository and bugzilla quarterly change cycle. I.E.
January:
   10.3 ao: would be a new repository with 10.2 code and it's goal would be 
just to include bugfixes found in the first three months of 10.2.. nothing 
else, using this repo as a repair location for things like the current ZMD 
issue, this could be an edge update channel with scripts\rpm's to effect 
repairs. sort of an annual remastering.

April:
  10.3 a1: move code with bugfixes in the first quarter and include program 
updates that have been voted on as stabilized in the build service during the 
the first half of year

July:
   10.3 b0:  move code with  bugfixes from second quarter\first half. as well 
as mods to first half program updates as stabilized by the buildservice.
Announce all testing requirements and start all testing.

September:
  10.3 b1:  move code w\updates  begin code freezing processes.

December:
   10.3 final: Move frozen code to release repo.

This would stabilize peoples expectations as to when they will need to start 
testing and give a full 5 months to stabilize(release could be 12\20 every 
year! Happy Holiday
)
 This would as a minor side effect slow down the adoption of cutting edge 
packages and technologies but also give the whole linux community time to 
create stability in those packages before OpenSUSE uses them officially. 
Consider that the buildservice would handle most of the testing and 
stabilizing work on the cutting edge, not the factory. i.e. kde4\gnome 2.x 
Most importantly any update service changes could be Add-ons!

I think it is important to state that the Buildservice is an entity of it's 
own, with the responsibility of generating packages suitable for the main 
distro, therefor having the main distro slow down isn't a bad thing.
The main distro factory should only concern itself with functionality updates 
and YAST expansion. i.e. printer discovery and more Yast modules like one for  
building a proxy server and adding a filtering service or expanding the 
choices in the DHCP config module.
The BS should be the place where all community and cutting edge work gets done 
in a download it at your own risk add-on fashion, taking the risk out of 
using the main distro.
This would likely reduce the cost of including the 18 months of security 
patches to OpenSuSE  and 5 years support to SLED by minimizing the base 
distro changes. 
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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-05 Thread jdd

James Tremblay wrote:


change to an annual release cycle.


notice that Mandriva went back to a 6month release cycle...

jdd

--
http://www.dodin.net
Lucien Dodin, inventeur
http://lucien.dodin.net/index.shtml
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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-05 Thread Alberto Passalacqua
Il giorno lun, 05/03/2007 alle 10.51 -0500, James Tremblay ha scritto:
 Hello all,
 I read the last 89 entries at one sitting and I have formulated an opinion 
 that I have sort of posted b4.
 
 I think a radicle change to release theory should be entertained.
 I think that since 10.2 was a December release we had the opportunity to 
 change to an annual release cycle. 

I think an annual release cycle is too long. Linux and related
applications change fast and a long release cycle risks to make users
unhappy.

If the release cycle is made longer, the release of updated applications
through an official channel (not additional repositories or OBS) becomes
necessary. If not done, we risk to have an obsolete distribution soon.

In my opinion, if we want a stable distribution, the use of the build
service or of additional repository should be considered an occasional
event for the common user, to get only what is not / can't be provided
in the distribution. 

Regards,
Alberto

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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-05 Thread Martin Schlander
Den Monday 05 March 2007 14:49:15 skrev Alberto Passalacqua:
 Many (if not all) users use a mixture of GNOME and KDE apps. So, don't
 worry :-)

Stop giving GNOME credit for Firefox, GIMP, Azureus, Xchat, Thunderbird etc. 

People use GTK-apps, noone uses true GNOME apps.
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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-05 Thread Randall R Schulz
Carlos,

On Monday 05 March 2007 07:32, Carlos E. R. wrote:
 The Monday 2007-03-05 at 07:03 -0800, Randall R Schulz wrote:
 next suse release... which adds new bugs, so we never are
 finished, not even nearly so.
   
The only software that's finished is software that's dead. No
one's job is more interminable than that of the author of
successful software.
  
   I know - didn't you notice the ''?
 
  It sounded like you thought that was a bad thing.

 Mixed feelings.

 I want no bugs, and I want new features. Therefore, I would prefer
 bugs being cleared before commencing work on new features... at
 least, having left only negligible bugs that do not impede working
 with the affected program.

That is unrealistic. Fixing bugs alone does not add sufficient value (in 
most circumstances) to justify the effort required. (The don't call 
economics the dismal science for nothing.)

Of course, there are fields where errors are far more costly: Avionics, 
medical diagnostic and therapeutic devices, spacecraft, etc. In those 
areas, the requisite effort is devoted to drive errors down to rates 
acceptable in those applications. But even then, no one expects zero 
defects. They want zero defects. They strive for zero defects, but they 
do not wait for zero defects to field the technologies. Nor could they. 
Many defects are manifest only in actual operational contexts.


 IMO, I consider a program to be finished when it has no bugs left.
 Adding new features is like a new project.

That, too, is an unrealistic view. Incremental development is a 
cornerstone of sound software engineering. The monolithic approach is 
unsustainable, as experience has already shown us.


 I know programmers never consider a program finished. I programmed
 for a living, so I know that... but that is not necesarily a good
 thing. Are houses ever finished? They are, but they are also
 periodically improved and enhanced and modified.

Whether it's a good thing or not is moot. I consider it a curse, 
personally, but I love programming and software design, so it's 
something I live with. And it's something the field continues to devise 
better ways to cope with.


 You know, programming is the only profession where errors are called
 bugs and accepted as normal. So a bridge collapsing is normal, too?

The simple fact of the matter is that with the programming technologies 
we have to work with today, bugs fundamentally cannot be eliminated. We 
cannot even prove that bugs are not there. At best, we can demonstrate 
that they do exist. Resource-constrained development as well as the 
intrinsic nature of information processing forces tradeoffs between 
addressing bugs, improving performance and adding capabilities.

And yes, structural failures have always happened and will continue to 
happen. The fields of civil and mechanical engineering are very mature 
with professional certification required to practice, and yet failures 
continue to occur.

The only way to eliminate bugs and failures is to cease to increase our 
ambitions. Then we can just sit around polishing and maintaining what 
we already have.

Take your pick.


Randall Schulz
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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-05 Thread Carlos E. R.
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The Monday 2007-03-05 at 09:09 -0800, Randall R Schulz wrote:

  You know, programming is the only profession where errors are called
  bugs and accepted as normal. So a bridge collapsing is normal, too?
 
 The simple fact of the matter is that with the programming technologies 
 we have to work with today, bugs fundamentally cannot be eliminated. We 
 cannot even prove that bugs are not there. At best, we can demonstrate 
 that they do exist. Resource-constrained development as well as the 
 intrinsic nature of information processing forces tradeoffs between 
 addressing bugs, improving performance and adding capabilities.

There are some companies around producing bugless code. They spend like 
two years designing, and only about 6 month coding. It is indeed possible. 
Of course, they charge a lot for that class of code.

- -- 
Cheers,
   Carlos E. R.
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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-05 Thread Carlos E. R.
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The Monday 2007-03-05 at 17:32 +0100, Martin Schlander wrote:

 People use GTK-apps, noone uses true GNOME apps.

Are you sure? I use a Gnome desktop.

- -- 
Cheers,
   Carlos E. R.

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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-05 Thread Randall R Schulz
On Monday 05 March 2007 10:52, Carlos E. R. wrote:
 ...

 There are some companies around producing bugless code. They spend
 like two years designing, and only about 6 month coding. It is indeed
 possible. Of course, they charge a lot for that class of code.

I don't believe them. Unless the code is extremely simple. No matter how 
much you test, you cannot validly claim there are no bugs. Only that 
the bugs you tested for are not manifest under those tests.


Randall Schulz
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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-05 Thread Pascal Bleser
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

Rajko M. wrote:
 On Sunday 04 March 2007 21:31, Sid Boyce wrote:
 Carlos E. R. wrote:
[...]
 I agree with you and jdd: I just have never used IRC and I don't like it.
 I'm biased because till recently I did not have a permanent network
 connection, so irc was out of the question. Also, what I write I do
 slowly and thoughtfully, I can't correspond usefully on chat: I go back,
 read what I have just wrote and correct it.

IRC is more like talking. How slow do you talk ?

 I suppose many non English speakers would think similarly.

I am and I totally disagree ;P

 Also, I understand others will prefer chat: so let's have more than one
 method.

More than one method to synchronize efforts ?

 As an English speaker, I never have liked IRC either, it along with
 Mobile texting remind me too much of the old clattering Reed Teletype
 machines of a bygone age, they were old hat from the day they were
 invented and worse still, built and shipped.

Obviously you haven't used IRC often either ;)

 After all posts about IRC, I decided to make a list of my reasons:
 - One has to pick up pieces of conversation that belong to him in a mess on 
 the screen which takes attention from the content. This is good suited for 
 chat, but not for serious work.

Wrong. That's extremely efficient at getting serious work done because
it's interactive and you don't have to wait a day before getting a reply
as with emails. You can get it immediately.

 - Once something is gone from the screen it can be found in the logs, which 
 in 
 effect lowers average speed substantially. Old messages are not important in 
 a chat, so this doesn't make a problem, but in bug solving effort it will 
 make problems.

The point is to act on one item at a time. It's about being interactive,
immediate, to get the right people into the channel and get the work done.

 - Time zones exist and it is another reason against IRC

Yes but that's exactly the reasons for the deficiency of emails for
certain use cases. You send a mail, you get a reply 8 hours later while
you're sleeping, in the morning you reply, and 2 days later someone
sends a much better solution or opinion.

 - I have to learn how to use it efficiently, starting with command set, and 
 previous reasons don't help me to see why.

You just have to type the text. No special command set to know unless
you're a channel operator.

 There was a comment that email will be essentially repeating what is done on 
 bugzilla.
 
 Yes, it will be, but using medium where threading is supported which will 
 give 
 us easy way to see who is replying to what, which thread goes in right 
 direction. Bugzilla messages are not intended for discussions, and reading 
 beyond first few posts becomes quite annoying experience. 

But maybe the point about the triage is precisely to get it done
quickly, not spend weeks to discuss it -- exactly as on bugzilla or
using emails.

cheers
- --
  -o) Pascal Bleser http://linux01.gwdg.de/~pbleser/
  /\\ [EMAIL PROTECTED]   [EMAIL PROTECTED]
 _\_v The more things change, the more they stay insane.
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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-05 Thread Carlos E. R.
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The Monday 2007-03-05 at 23:27 +0100, Pascal Bleser wrote:

 Wrong. That's extremely efficient at getting serious work done because
 it's interactive and you don't have to wait a day before getting a reply
 as with emails. You can get it immediately.

If both people are sitting at their computers, both email or chat (or news 
or whatever) arrive instantly. The point of non chat methods is precissely 
to facilitate people with diferent timetables to participate.

However, if the needed people for a certain task are available at the same 
time, by all means, use chat, or telephone, or video conference: whatever.

- -- 
Cheers,
   Carlos E. R.
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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-05 Thread Carlos E. R.
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The Monday 2007-03-05 at 11:35 -0800, Randall R Schulz wrote:

 On Monday 05 March 2007 10:52, Carlos E. R. wrote:
  ...
 
  There are some companies around producing bugless code. They spend
  like two years designing, and only about 6 month coding. It is indeed
  possible. Of course, they charge a lot for that class of code.
 
 I don't believe them. Unless the code is extremely simple. No matter how 
 much you test, you cannot validly claim there are no bugs. Only that 
 the bugs you tested for are not manifest under those tests.

You don't believe an IEEE report? It was published on one of their 
magazines, the Spectrum, I think, not over two years ago. I might still 
have it around somewhere.

They don't rely on testing to get it done: it is correct by design. They 
don't write a single line of code till it is fully designed, and I mean 
fully. And not simple software, nor cheap, either.

- -- 
Cheers,
   Carlos E. R.
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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-05 Thread Rajko M.
On Monday 05 March 2007 05:20, Carlos E. R. wrote:
 An alternative, would be a private news server (with auth). Novell site
 has one, if I remember correctly.

Yes. 
It is news://support-forums.novell.com
for instance, group 
news://support-forums.novell.com/opensuse.org.suse-linux.support.development-build
might be good place. It is almost unused, so no one will be bugged with people 
that will come and discuss bugs. It is single server so it will act fast, just 
as IRC. News server will keep messages so it is possible to see development 
from any computer. 

-- 
Regards, Rajko.
http://en.opensuse.org/Portal 
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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-05 Thread Rajko M.
On Monday 05 March 2007 16:27, Pascal Bleser wrote:
 Rajko M. wrote:
...
  After all posts about IRC, I decided to make a list of my reasons:
  - One has to pick up pieces of conversation that belong to him in a mess
  on the screen which takes attention from the content. This is good suited
  for chat, but not for serious work.

 Wrong. That's extremely efficient at getting serious work done because
 it's interactive and you don't have to wait a day before getting a reply
 as with emails. You can get it immediately.

Efficient if:
1) you have all involved people present.
2) problem is not complex ie. doesn't need lengthy preparation,
3) troubleshooting process has complex structure where next step depends on 
results of previous, and description of all branches is impractical.

Though, my point was about screen that is not easy to read, and that will 
diminish efficiency in any case. 
Luckilly that alone doesn't make a total, so I can agree that they are 
efficient in some cases. 

  - Once something is gone from the screen it can be found in the logs,
  which in effect lowers average speed substantially. Old messages are not
  important in a chat, so this doesn't make a problem, but in bug solving
  effort it will make problems.

 The point is to act on one item at a time. It's about being interactive,
 immediate, to get the right people into the channel and get the work done.

It is still problem as discussion can be longer, and important info can fly 
off the screen. My guess is that it doesn't happen often, so one can have 
time to search in session logs if necessary. 

  - Time zones exist and it is another reason against IRC

 Yes but that's exactly the reasons for the deficiency of emails for
 certain use cases. You send a mail, you get a reply 8 hours later while
 you're sleeping, in the morning you reply, and 2 days later someone
 sends a much better solution or opinion.

IRC will never give a chance to one that really has advice to read about your 
problem and send message 2 days later. This actually confirms that email or 
newsgroups have essential advantage in this respect. 

  - I have to learn how to use it efficiently, starting with command set,
  and previous reasons don't help me to see why.

 You just have to type the text. No special command set to know unless
 you're a channel operator.

I tried that on single status meeting that I was able to attend as I was on 
vacation, and until I type my comment/question, there is few lines between. 
Not good. Go back and try to type the name to whom you talk. In the meantime 
there is even more lines between. 

  There was a comment that email will be essentially repeating what is done
  on bugzilla.
 
  Yes, it will be, but using medium where threading is supported which will
  give us easy way to see who is replying to what, which thread goes in
  right direction. Bugzilla messages are not intended for discussions, and
  reading beyond first few posts becomes quite annoying experience.

 But maybe the point about the triage is precisely to get it done
 quickly, not spend weeks to discuss it -- exactly as on bugzilla or
 using emails.

Quickly will not help if it is not prepared. 
I can't be tricked with status meetings where people come prepared for 
questions in agenda. If similar will be applied to bug smash fest, than it 
will be efficient. 

It means that bugs has to be sorted by hardware and software categories and 
than published as a preparation for the event making possible to prepare 
yourself for the event. 

On the user side it would be advantage to have hardware and software data 
about computer collected in the same fashion as it is presented on the list, 
so that people can find what bugs they can help with. 

This of course can be completely automated trough one script that will collect 
data, compare to downloaded list of existing bugs, and produce list of bugs 
that one can help with. 
 
-- 
Regards, Rajko.
http://en.opensuse.org/Portal 
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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-04 Thread Carlos E. R.
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1


The Friday 2007-03-02 at 23:15 +0100, Marcus Meissner wrote:

 On Fri, Mar 02, 2007 at 10:52:25PM +0100, Alberto Passalacqua wrote:

...

  Both DE should be considered as alternatives, not as rivals. I do myself
  this mistake, I know. But it's really annoying to read Use KDE or Use
  a KDE app when a user asks for help about GNOME.
 
 And WHY NOT? KDE apps work in GNOME, GNOME apps work in KDE.
 
 I use GIMP regulary. I use Firefox occasionaly. Under KDE.

I use both gnome and kde, and apps from one in the other: for instance, 
konqueror or kbabel or amarok in gnome, gimp or firefox anywehere. Why 
not?


...
 The problem in general is that our GNOME developers work more on
 the enterprise desktop , while the KDE guys work more on the openSUSE
 snapshots, for above reasons.

IMO, the kde croud seems to be very vociferous when they think SUSE is 
tilting just a triffle to gnome. There are also many SuSE users, like me, 
that like gnome: we just keep quiet ;-)


So, please, keep the good work done with KDE, but also do not forget Gnome 
and try to make it be buggless. Even if it is not shiny, we would very 
much like it to at least work, without _big_ bugs.

For instance, a forthnight ago I reported #246956 and it hasn't even been 
asigned to anybody (gconf using the wrong user: seems important to me). 
About a year ago I reported #169993, and it seems to be solved in 10.3, 
I've been told; but seemly there was no activity for a long time till I 
reported it again fo 10.2 as #248097. Tonight I reported #251129... I hope 
to hear something about it before version 11.5 ;-)

- -- 
Cheers,
   Carlos E. R.
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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-04 Thread Carlos E. R.
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The Saturday 2007-03-03 at 13:05 -0600, Rajko M. wrote:

 Well, both is an extension, just one is fine for fast responses, and the 
 other 
 allows more asynchronous work that will group more people that might be not 
 familiar with bugzilla and/or IRC, can't attend at the times that are 
 scheduled, but still can help. Sorting out to one medium will do just 
 opposite from what is wanted. 
 
 I can use IRC in the most basic form. 
 That and time constrains will prevent me from attending antibug fest.
 
 What is the best can be decided on the run. I don't see the need to insist on 
 one communication channel that fits for some purposes, and not for the other.

I agree with you and jdd: I just have never used IRC and I don't like it. 
I'm biased because till recently I did not have a permanent network 
connection, so irc was out of the question. Also, what I write I do slowly 
and thoughtfully, I can't correspond usefully on chat: I go back, read 
what I have just wrote and correct it.

I suppose many non English speakers would think similarly.

Also, I understand others will prefer chat: so let's have more than one 
method.

- -- 
Cheers,
   Carlos E. R.

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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-04 Thread Carlos E. R.
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The Saturday 2007-03-03 at 15:22 +0100, Pascal Bleser wrote:

 The solution for a better GNOME on SUSE is probably rather:
 - make the GNOME devs @Novell use openSUSE 10.2 or 10.3 alpha etc...
 - put more manpower into packaging/fixing GNOME on openSUSE

Yes!!!

 Eating your own dogfood is rule #1 and I really wonder what the GNOME
 devs @Novell are using on their workstations... if it's SLED then why
 the heck have the improvements made in SLED not made their way into
 openSUSE ?

Right.

Frankly, I would prefer bugs being solved rather than adding new features. 
As it is now, things are expected to be solved on the next suse release... 
which adds new bugs, so we never are finished, not even nearly so.

- -- 
Cheers,
   Carlos E. R.
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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-04 Thread Randall R Schulz
On Sunday 04 March 2007 16:59, Carlos E. R. wrote:
 ...

 Frankly, I would prefer bugs being solved rather than adding new
 features. As it is now, things are expected to be solved on the next
 suse release... which adds new bugs, so we never are finished, not
 even nearly so.

The only software that's finished is software that's dead. No one's job 
is more interminable than that of the author of successful software.

So be glad things don't stop changing. Change is life.

That old saying, Nature abhors a vacuum, is uterrly bogus. Almost all 
of the universe is a vacuum (quantum fluctuations notwithstanding). 
What nature truly does not abide is stasis--right down to the quantum 
vacuum!


Randall Schulz
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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-04 Thread Sid Boyce

Carlos E. R. wrote:

-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1


The Saturday 2007-03-03 at 13:05 -0600, Rajko M. wrote:

Well, both is an extension, just one is fine for fast responses, and the other 
allows more asynchronous work that will group more people that might be not 
familiar with bugzilla and/or IRC, can't attend at the times that are 
scheduled, but still can help. Sorting out to one medium will do just 
opposite from what is wanted. 

I can use IRC in the most basic form. 
That and time constrains will prevent me from attending antibug fest.


What is the best can be decided on the run. I don't see the need to insist on 
one communication channel that fits for some purposes, and not for the other.


I agree with you and jdd: I just have never used IRC and I don't like it. 
I'm biased because till recently I did not have a permanent network 
connection, so irc was out of the question. Also, what I write I do slowly 
and thoughtfully, I can't correspond usefully on chat: I go back, read 
what I have just wrote and correct it.


I suppose many non English speakers would think similarly.

Also, I understand others will prefer chat: so let's have more than one 
method.


- -- 
Cheers,

   Carlos E. R.


As an English speaker, I never have liked IRC either, it along with 
Mobile texting remind me too much of the old clattering Reed Teletype 
machines of a bygone age, they were old hat from the day they were 
invented and worse still, built and shipped.

Regards
Sid.

--
Sid Boyce ... Hamradio License G3VBV, Licensed Private Pilot
Emeritus IBM/Amdahl Mainframes and Sun/Fujitsu Servers Tech Support 
Specialist, Cricket Coach

Microsoft Windows Free Zone - Linux used for all Computing Tasks

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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-04 Thread Sid Boyce

Carlos E. R. wrote:

-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1


The Friday 2007-03-02 at 23:15 +0100, Marcus Meissner wrote:


On Fri, Mar 02, 2007 at 10:52:25PM +0100, Alberto Passalacqua wrote:


...


Both DE should be considered as alternatives, not as rivals. I do myself
this mistake, I know. But it's really annoying to read Use KDE or Use
a KDE app when a user asks for help about GNOME.

And WHY NOT? KDE apps work in GNOME, GNOME apps work in KDE.

I use GIMP regulary. I use Firefox occasionaly. Under KDE.


I use both gnome and kde, and apps from one in the other: for instance, 
konqueror or kbabel or amarok in gnome, gimp or firefox anywehere. Why 
not?




Well said so far and I'm in total agreement.


...

The problem in general is that our GNOME developers work more on
the enterprise desktop , while the KDE guys work more on the openSUSE
snapshots, for above reasons.


IMO, the kde croud seems to be very vociferous when they think SUSE is 
tilting just a triffle to gnome. There are also many SuSE users, like me, 
that like gnome: we just keep quiet ;-)



So, please, keep the good work done with KDE, but also do not forget Gnome 
and try to make it be buggless. Even if it is not shiny, we would very 
much like it to at least work, without _big_ bugs.




The use of KDE was the main reason I was attracted away from Redhat and 
that gawd awful CDE that graces Sun to this day. The main reason I'd be 
driven away from openSUSE would be the jettisoning of KDE - assurances 
have been given, but the push to do so is often voiced. The problem I 
personally have with a Gnome desktop is on two fronts.
1. It's too foreign and restrictive/prescriptive when you're used to KDE 
- there was a time when Gnome on SuSE was almost verboten. It may be 
just the ticket for anyone recently coming from Windows.
2. Try updating a Gnome app and you run into horrendous dependency 
problems - doesn't apply to people who install and don't need to touch.


There are many Gnome apps I like and run, so I install and update both 
Gnome and KDE as updates become available, but I largely don't get 
adventurous with Gnome. I wish both to progress and succeed, but just 
keep giving us the choice. Hobson's choice is not for us old fogies for 
whom SuSE (however you write it) is synonymous with KDE - Flexibility, 
configurability and easy to build for.

looks like that's more than just two fronts when broken down.
Regards
Sid.
--
Sid Boyce ... Hamradio License G3VBV, Licensed Private Pilot
Emeritus IBM/Amdahl Mainframes and Sun/Fujitsu Servers Tech Support 
Specialist, Cricket Coach

Microsoft Windows Free Zone - Linux used for all Computing Tasks

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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-04 Thread Rajko M.
On Sunday 04 March 2007 21:31, Sid Boyce wrote:
 Carlos E. R. wrote:
  -BEGIN PGP SIGNED MESSAGE-
  Hash: SHA1
 
  The Saturday 2007-03-03 at 13:05 -0600, Rajko M. wrote:
  Well, both is an extension, just one is fine for fast responses, and the
  other allows more asynchronous work that will group more people that
  might be not familiar with bugzilla and/or IRC, can't attend at the
  times that are scheduled, but still can help. Sorting out to one medium
  will do just opposite from what is wanted.
 
  I can use IRC in the most basic form.
  That and time constrains will prevent me from attending antibug fest.
 
  What is the best can be decided on the run. I don't see the need to
  insist on one communication channel that fits for some purposes, and not
  for the other.
 
  I agree with you and jdd: I just have never used IRC and I don't like it.
  I'm biased because till recently I did not have a permanent network
  connection, so irc was out of the question. Also, what I write I do
  slowly and thoughtfully, I can't correspond usefully on chat: I go back,
  read what I have just wrote and correct it.
 
  I suppose many non English speakers would think similarly.
 
  Also, I understand others will prefer chat: so let's have more than one
  method.
 
  - --
  Cheers,
 Carlos E. R.

 As an English speaker, I never have liked IRC either, it along with
 Mobile texting remind me too much of the old clattering Reed Teletype
 machines of a bygone age, they were old hat from the day they were
 invented and worse still, built and shipped.
 Regards
 Sid.

After all posts about IRC, I decided to make a list of my reasons:

- One has to pick up pieces of conversation that belong to him in a mess on 
the screen which takes attention from the content. This is good suited for 
chat, but not for serious work.

- Once something is gone from the screen it can be found in the logs, which in 
effect lowers average speed substantially. Old messages are not important in 
a chat, so this doesn't make a problem, but in bug solving effort it will 
make problems. 

- Time zones exist and it is another reason against IRC

- I have to learn how to use it efficiently, starting with command set, and 
previous resons don't help me to see why.

There was a comment that email will be essentially repeating what is done on 
bugzilla. 

Yes, it will be, but using medium where threading is supported which will give 
us easy way to see who is replying to what, which thread goes in right 
direction. Bugzilla messages are not intended for discussions, and reading 
beyond first few posts becomes quite annoying experience. 

-- 
Regards, Rajko.
http://en.opensuse.org/Portal 
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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-03 Thread Francis Giannaros
On Friday 02 March 2007 22:15:26 Marcus Meissner wrote:
 The problem in general is that our GNOME developers work more on
 the enterprise desktop , while the KDE guys work more on the openSUSE
 snapshots, for above reasons.

Perhaps this is a complaint, then (like a few others we get around), that not 
enough time is left for openSUSE GNOME? Perhaps the balance could be 
revisited, since quite a few people have issues with this, it seems to me.

Kind thoughts,
-- 
Francis Giannaros
Website: http://francis.giannaros.org
IRC: apokryphos on irc.freenode.net
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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-03 Thread jdd

Francis Giannaros wrote:

On Saturday 03 March 2007 00:12:15 Ted Bullock wrote:

For instance I currently see the following:
251 Open bugs for 10.0
683 Open bugs for 10.1
1224 Open bugs for 10.2


Wow, that is quite a few more than I thought. 


don't forget many bugs are duplicates, many others are moved from an 
earlier distro to the next one, so this don't mean the 10.0 have less 
bugs, but that they will never be fixed :-)





Surely the combined effort between the developers and community over the
course of a day or two could clean out the bug lists and identify tasks
that should genuinely be targeted for fixes.


I really like this idea; KDE also has bug triage weekends in #kde-bugs and 
they tend to be very successful. 



pretty good idea :-)

jdd


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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-03 Thread Marcus Meissner
On Sat, Mar 03, 2007 at 08:28:56AM +, Francis Giannaros wrote:
 On Friday 02 March 2007 22:15:26 Marcus Meissner wrote:
  The problem in general is that our GNOME developers work more on
  the enterprise desktop , while the KDE guys work more on the openSUSE
  snapshots, for above reasons.
 
 Perhaps this is a complaint, then (like a few others we get around), that not 
 enough time is left for openSUSE GNOME? Perhaps the balance could be 
 revisited, since quite a few people have issues with this, it seems to me.

See JPRs recent mail.

Btw, someone mentioned opensuseupdater... It will get a gtkupdate applet
in 10.3 too.

(opensuseupdater in general is just a very small program, wrapper around
zypp-checkpatches   (for checking)
kdesu yast2 online_update   (for update)
kdesu yast2 inst_source (for config)
creating a GLADE style GTK applet doing the same should not be that hard.)

Ciao, Marcus
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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-03 Thread Marcus Meissner
On Sat, Mar 03, 2007 at 08:31:34AM +, Francis Giannaros wrote:
 On Saturday 03 March 2007 00:12:15 Ted Bullock wrote:
  For instance I currently see the following:
  251 Open bugs for 10.0
  683 Open bugs for 10.1
  1224 Open bugs for 10.2
 
 Wow, that is quite a few more than I thought. 
 
  Surely the combined effort between the developers and community over the
  course of a day or two could clean out the bug lists and identify tasks
  that should genuinely be targeted for fixes.
 
 I really like this idea; KDE also has bug triage weekends in #kde-bugs and 
 they tend to be very successful. 

We internally call to our packagers and bug owners to review all their
bugzillas.

But even I have 10 pending bugs and I try to be a role model ;)

Ciao, Marcus
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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-03 Thread Francis Giannaros
On Saturday 03 March 2007 09:17:46 jdd wrote:
 Francis Giannaros wrote:
  On Saturday 03 March 2007 00:12:15 Ted Bullock wrote:
  For instance I currently see the following:
  251 Open bugs for 10.0
  683 Open bugs for 10.1
  1224 Open bugs for 10.2
 
  Wow, that is quite a few more than I thought.

 don't forget many bugs are duplicates, many others are moved from an
 earlier distro to the next one, so this don't mean the 10.0 have less
 bugs, but that they will never be fixed :-)

Even in that scenario, they shouldn't be left open; they should be marked as 
WONTFIX. 

Kind thoughts,
-- 
Francis Giannaros
Website: http://francis.giannaros.org
IRC: apokryphos on irc.freenode.net
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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-03 Thread James Ogley
 Perhaps this is a complaint, then (like a few others we get around), that not 
 enough time is left for openSUSE GNOME?

Watch this space.
-- 
James Ogley
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GNOME for openSUSE: http://software.opensuse.org/download/GNOME:/
Help end poverty: http://oxfam.org.uk/in

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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-03 Thread Alexey Eremenko

On 3/3/07, Ted Bullock [EMAIL PROTECTED] wrote:


Other bugs report the same problem, also with no conclusion
https://bugzilla.novell.com/show_bug.cgi?id=130098
https://bugzilla.novell.com/show_bug.cgi?id=159186

Maybe a post release bug cleanup activity could help here and in similar
instances?  Perhaps 2-3 months after a release the developers and
community could be organized into a one day bug review of the
outstanding bugs for the release and evaluate/assign them properly.

For instance I currently see the following:
251 Open bugs for 10.0
683 Open bugs for 10.1
1224 Open bugs for 10.2



Well, I really don't understand this counter. For me, SUSE 10.2 is
much more stable than 10.0 and 10.1 together, and less buggy overall.
Single reason: The KDE is much more stable.

I don't use the newer technologies, like Compiz/Beagle/ZEN/Rug/... for
my serious work.
So I propably don't notice any problems with them...


Wouldn't it be useful to review all those open bugs from the more recent
releases and see if they should be updated to reflect the state of
either the current release (10.2) or the factory (10.3), or possibly
close them if they represent problems that are negligible in recent
releases?

Surely the combined effort between the developers and community over the
course of a day or two could clean out the bug lists and identify tasks
that should genuinely be targeted for fixes.

Personally I would be willing to schedule a day or two toward such an
activity that I think would improve the quality of defect management in
opensuse.

I think that the Mozilla lightning/calendar project has the right idea
with scheduled community/developer test days.
http://weblogs.mozillazine.org/calendar/2007/03/branch_sunbird_and_google_cale.html

Thoughts?


Yes, I agree that Mozilla-style community bug-hunting days is a good idea :) !!

-Alexey Eremenko
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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-03 Thread Christian Jäger
Marcus Meissner wrote:
  Il giorno ven, 02/03/2007 alle 23.05 +0100, Richard Bos ha scritto:
   Op vrijdag 2 maart 2007 22:52, schreef Alberto Passalacqua:
* main-menu Hangs
https://bugzilla.novell.com/show_bug.cgi?id=240727
   
   This bug number is incorrect. What is the right one?
  
  I'm sorry. I pasted the wrong link. Here's the right one:
  
  https://bugzilla.novell.com/show_bug.cgi?id=229190
 
 This bug does not even seem to be fully evaluated yet...
 
 A bit of insistence of the bug reporter is _always_ helpful, in
 any opensource scenario.
 
 Ciao, Marcus

It would help a lot IMHO if someone went over the open bugs and had a
look at least at the CRITICAL ones in order to determin whether any
immediate action is necessary.

I mean, gnome-main-menu is extremely bothersome, it really make working
an unpleasant experience.

But still, it is not serious. How come, on the other hand, that really
critical bugs like the following one go completely unrealized although
several users have confirmed it?

Bug 231256 - Zen-updater's repositories are lost after boot
https://bugzilla.novell.com/show_bug.cgi?id=231256


Other than that I'm tremendously enjoying openSUSE and just hope it
tackles some of the main issues in 10.3; like the aforementioned
gnome-main-menu annoyance and ZMD-problems.

Thanks,
Christian

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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-03 Thread Alberto Passalacqua

 I think that the Mozilla lightning/calendar project has the right idea
 with scheduled community/developer test days.
 http://weblogs.mozillazine.org/calendar/2007/03/branch_sunbird_and_google_cale.html
 
 Thoughts?

Not sure. A single bug day is more a formal than a productive action in
my opinion. It might work for single applications, but for a big
distribution as SUSE it risks not to produce the desired results.

I think the current testing methods are not far from what is needed.
Probably a stricter communication between developers, community and
users is the most important thing to work on.

Regards,
Alberto


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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-03 Thread Alberto Passalacqua
Il giorno sab, 03/03/2007 alle 12.29 +0100, Christian Jäger ha scritto:

 Bug 231256 - Zen-updater's repositories are lost after boot
 https://bugzilla.novell.com/show_bug.cgi?id=231256
 
It seems an old bug of 10.1 (fixed) which came back randomly in 10.2. I
personally never had this problem till now, but it's serious.

However, the general advice is to remove, if possible, ZMDfriends, and
to use the opensuse-updater applet. You need some trick to delay its
loading at login, if you want to have it in the panel however.

Regards,
Alberto

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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-03 Thread Rajko M.
On Saturday 03 March 2007 03:22, Marcus Meissner wrote:
 On Sat, Mar 03, 2007 at 08:31:34AM +, Francis Giannaros wrote:
  On Saturday 03 March 2007 00:12:15 Ted Bullock wrote:
   For instance I currently see the following:
   251 Open bugs for 10.0
   683 Open bugs for 10.1
   1224 Open bugs for 10.2
 
  Wow, that is quite a few more than I thought.
 
   Surely the combined effort between the developers and community over
   the course of a day or two could clean out the bug lists and identify
   tasks that should genuinely be targeted for fixes.
 
  I really like this idea; KDE also has bug triage weekends in #kde-bugs
  and they tend to be very successful.

 We internally call to our packagers and bug owners to review all their
 bugzillas.

 But even I have 10 pending bugs and I try to be a role model ;)

 Ciao, Marcus

What about idea to take concerted effort on one category. 
For instance:
https://bugzilla.novell.com/buglist.cgi?query_format=advancedshort_desc_type=fulltextshort_desc=long_desc_type=fulltextlong_desc=bug_file_loc_type=allwordssubstrbug_file_loc=status_whiteboard_type=allwordssubstrstatus_whiteboard=keywords_type=anywordskeywords=bug_status=NEWbug_status=ASSIGNEDbug_status=NEEDINFObug_status=REOPENEDbug_severity=Criticalrep_platform=PCrep_platform=i386rep_platform=i586rep_platform=i686rep_platform=x86-64rep_platform=x86rep_platform=64bitrep_platform=32bitop_sys=Allop_sys=OES+-+Linuxop_sys=SuSE+Linux+10.0op_sys=SuSE+Linux+10.1op_sys=SuSE+Otherop_sys=Linuxop_sys=UNIX+Otherop_sys=Otheremailassigned_to1=1emailtype1=substringemail1=emailassigned_to2=1emailreporter2=1emailqa_contact2=1emailcc2=1emailtype2=substringemail2=bugidtype=includebug_id=votes=chfieldfrom=chfieldto=Nowchfieldvalue=cmdtype=doitorder=Reuse+same+sort+as+last+timefield0-0-0=nooptype0-0-0=noopvalue0-0-0=
has 57 bugs, select few that can be tested by this community, put on the list 
in a new thread and call for help. Notify bug owners to monitor and jump in 
communication here at the time you announce hunting season. 

Concentrated effort to bring more people togeather on the same task may help 
to collect more data and resolve bugs faster. More people on the same task 
mean also more eyes looking in the Internet for more traces of the same 
symptoms. 

I guess that many of us never experience some bugs for many reasons, and have 
no idea that they exists until it happens. Than we go to bugzilla and if we 
have luck to select right search criteria, bug will show up and we can add 
our comment, if not we will file duplicate. 

-- 
Regards, Rajko.
http://en.opensuse.org/Portal 
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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-03 Thread Pascal Bleser
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

Alberto Passalacqua wrote:
 I think that the Mozilla lightning/calendar project has the right idea
 with scheduled community/developer test days.
 http://weblogs.mozillazine.org/calendar/2007/03/branch_sunbird_and_google_cale.html

 Thoughts?
 
 Not sure. A single bug day is more a formal than a productive action in
 my opinion. It might work for single applications, but for a big
 distribution as SUSE it risks not to produce the desired results.
 
 I think the current testing methods are not far from what is needed.
 Probably a stricter communication between developers, community and
 users is the most important thing to work on.

The solution for a better GNOME on SUSE is probably rather:
- - make the GNOME devs @Novell use openSUSE 10.2 or 10.3 alpha etc...
- - put more manpower into packaging/fixing GNOME on openSUSE

Eating your own dogfood is rule #1 and I really wonder what the GNOME
devs @Novell are using on their workstations... if it's SLED then why
the heck have the improvements made in SLED not made their way into
openSUSE ?

cheers
- --
  -o) Pascal Bleser http://linux01.gwdg.de/~pbleser/
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 _\_v The more things change, the more they stay insane.
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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-03 Thread M9.
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1



Rajko M. schreef:
 On Saturday 03 March 2007 03:22, Marcus Meissner wrote:
 On Sat, Mar 03, 2007 at 08:31:34AM +, Francis Giannaros wrote:
 On Saturday 03 March 2007 00:12:15 Ted Bullock wrote:
 For instance I currently see the following:
 251 Open bugs for 10.0
 683 Open bugs for 10.1
 1224 Open bugs for 10.2
 Wow, that is quite a few more than I thought.

 Surely the combined effort between the developers and community over
 the course of a day or two could clean out the bug lists and identify
 tasks that should genuinely be targeted for fixes.
 I really like this idea; KDE also has bug triage weekends in #kde-bugs
 and they tend to be very successful.
 We internally call to our packagers and bug owners to review all their
 bugzillas.

 But even I have 10 pending bugs and I try to be a role model ;)

 Ciao, Marcus

 What about idea to take concerted effort on one category.
 For instance:
 https://bugzilla.novell.com/buglist.cgi?query_format=advancedshort_desc_type=fulltextshort_desc=long_desc_type=fulltextlong_desc=bug_file_loc_type=allwordssubstrbug_file_loc=status_whiteboard_type=allwordssubstrstatus_whiteboard=keywords_type=anywordskeywords=bug_status=NEWbug_status=ASSIGNEDbug_status=NEEDINFObug_status=REOPENEDbug_severity=Criticalrep_platform=PCrep_platform=i386rep_platform=i586rep_platform=i686rep_platform=x86-64rep_platform=x86rep_platform=64bitrep_platform=32bitop_sys=Allop_sys=OES+-+Linuxop_sys=SuSE+Linux+10.0op_sys=SuSE+Linux+10.1op_sys=SuSE+Otherop_sys=Linuxop_sys=UNIX+Otherop_sys=Otheremailassigned_to1=1emailtype1=substringemail1=emailassigned_to2=1emailreporter2=1emailqa_contact2=1emailcc2=1emailtype2=substringemail2=bugidtype=includebug_id=votes=chfieldfrom=chfieldto=Nowchfieldvalue=cmdtype=doitorder=Reuse+same+sort+as+last+timefield0-0-0=nooptype0-0-0=noopvalue0-0-0=
 has 57 bugs, select few that can be tested by this community, put on the list
 in a new thread and call for help. Notify bug owners to monitor and jump in
 communication here at the time you announce hunting season.

 Concentrated effort to bring more people togeather on the same task may help
 to collect more data and resolve bugs faster. More people on the same task
 mean also more eyes looking in the Internet for more traces of the same
 symptoms.

 I guess that many of us never experience some bugs for many reasons, and have
 no idea that they exists until it happens. Than we go to bugzilla and if we
 have luck to select right search criteria, bug will show up and we can add
 our comment, if not we will file duplicate.


These last words are realy the way it is, at least for me...
Just to find the duplicates will reduce the number of real and existing
bugs...(dramaticly?, let's find out...)

And it has been proven worldwide, that if attention is focussed, great
things can be established...

Also there is going to be more insight in usage and behavior of users
(including all of us), and their desired ability for boxes and their OS's..

Also this is a chance for all of us to be taken serious, (if we desire that)


;-)


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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-03 Thread Rajko M.
On Saturday 03 March 2007 09:02, Alberto Passalacqua wrote:

 I'm a bit critical about the _one_day_ bug testing because I think it's
 too short to examine the bugs of something complex like a distribution.
...
 I personally prefer shorter meetings in multiple days than 24 hours
 meeting where everyone has to wait for the moment which interests him.
 But of course this is an opinion.

While IRC meetings are cooncentrated they exclude all people that are not in 
right time zone. With present number of active users that is not good. 
I would prefer one thread on this list that will announce start of triage and 
than separate threads for each bug. 

One day is good to start with action, then it will last as needed. There is 
often need for communication with upstream developers and that can't be 
accomplished in a day. 

 Of course the success of these operations depends on how they're planned
 and managed.

Planning the presence of bug owners that can give us instructions how to 
create test cases they are interested in, take look at the uploaded logs on 
bugzilla and give a feedback as well as what's next they want. 
This way it might be very productive.  

-- 
Regards, Rajko.
http://en.opensuse.org/Portal 
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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-03 Thread M9.
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1



Rajko M. schreef:
 On Saturday 03 March 2007 09:02, Alberto Passalacqua wrote:
 
 I'm a bit critical about the _one_day_ bug testing because I think it's
 too short to examine the bugs of something complex like a distribution.
 ...
 I personally prefer shorter meetings in multiple days than 24 hours
 meeting where everyone has to wait for the moment which interests him.
 But of course this is an opinion.
 
 While IRC meetings are cooncentrated they exclude all people that are not in 
 right time zone. With present number of active users that is not good. 
 I would prefer one thread on this list that will announce start of triage and 
 than separate threads for each bug. 
 
 One day is good to start with action, then it will last as needed. There is 
 often need for communication with upstream developers and that can't be 
 accomplished in a day. 
 
 Of course the success of these operations depends on how they're planned
 and managed.
 
 Planning the presence of bug owners that can give us instructions how to 
 create test cases they are interested in, take look at the uploaded logs on 
 bugzilla and give a feedback as well as what's next they want. 
 This way it might be very productive.  
 
Good, logical thinking chap.. ;-)

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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-03 Thread jdd

Rajko M. wrote:

While IRC meetings are cooncentrated they exclude all people that are not in 
right time zone. With present number of active users that is not good. 
I would prefer one thread on this list that will announce start of triage and 
than separate threads for each bug.


yes. and nobody prevent us opening a private chat if necessary



One day is good to start with action, then it will last as needed. There is 
often need for communication with upstream developers and that can't be 
accomplished in a day. 


I whould prefere one week. comunication through bugzilla and mailing 
list is slow, as is bug testing if it needs restarting the computer...


Planning the presence of bug owners that can give us instructions how to 
create test cases they are interested in, take look at the uploaded logs on 
bugzilla and give a feedback as well as what's next they want. 
This way it might be very productive.  


may be. Simply two or three people trying to reproduce the same bug 
should be nice. the main problem come from HW bugs that needs the same 
HW through testers. I have no AMD64, for example...


jdd


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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-03 Thread jdd
is there a way to tag some bug to be tested by the users (I don't 
know how to name the community excluding the Novell devs), so anybody 
could go in bugzilla and try himself, without being necessary to have 
a special day or week :-)


I just browse part of the bug list. many bugs seems quite simple to 
identify (enh) or very difficult to handle by beta-tester (#165586)


be obliged to read all the bug thread only to see one can't do 
anything is very counter-productive.


as an example the quoted bug:#165586 is quoted critical, assigned (but 
not solved) and the last message is from 2006-05-19 08:34:40 MST. What 
does this mean? it's an obscure hwinfo problem no tester can solve...


in fact there are bugs that come from the distro itself (yast... 
zen...) and bugs that come from an included app and that should be 
solved, if necessary, by the app maintainer. see 200177 - 
kontact/kmail crash on startup.


so there definitively is a need to better bug classification...

jdd

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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-03 Thread M9.
-BEGIN PGP SIGNED MESSAGE-
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jdd schreef:
 is there a way to tag some bug to be tested by the users (I don't know
 how to name the community excluding the Novell devs), so anybody could
 go in bugzilla and try himself, without being necessary to have a
 special day or week :-)

 I just browse part of the bug list. many bugs seems quite simple to
 identify (enh) or very difficult to handle by beta-tester (#165586)

 be obliged to read all the bug thread only to see one can't do anything
 is very counter-productive.

 as an example the quoted bug:#165586 is quoted critical, assigned (but
 not solved) and the last message is from 2006-05-19 08:34:40 MST. What
 does this mean? it's an obscure hwinfo problem no tester can solve...

 in fact there are bugs that come from the distro itself (yast... zen...)
 and bugs that come from an included app and that should be solved, if
 necessary, by the app maintainer. see 200177 - kontact/kmail crash on
 startup.

 so there definitively is a need to better bug classification...

 jdd


Definetely, there has to be reorganizing done at inventoring, as which
bugs are related, to get 'chunks', which can be chewed up more easy...

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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-03 Thread Rajko M.
On Saturday 03 March 2007 09:29, jdd wrote:
 Rajko M. wrote:
  While IRC meetings are cooncentrated they exclude all people that are not
  in right time zone. With present number of active users that is not good.
  I would prefer one thread on this list that will announce start of triage
  and than separate threads for each bug.

 yes. and nobody prevent us opening a private chat if necessary

As long as it is bug related communication ;-)
Sorry I can't understand, last night we've got party, and ... 
I'll see ya tomorrow 

  One day is good to start with action, then it will last as needed. There
  is often need for communication with upstream developers and that can't
  be accomplished in a day.

 I whould prefere one week. comunication through bugzilla and mailing
 list is slow, as is bug testing if it needs restarting the computer...

One day, or any day, as moment to start. 
Later it can last more or leeser than a week. 

  Planning the presence of bug owners that can give us instructions how to
  create test cases they are interested in, take look at the uploaded logs
  on bugzilla and give a feedback as well as what's next they want.
  This way it might be very productive.

 may be. Simply two or three people trying to reproduce the same bug
 should be nice. the main problem come from HW bugs that needs the same
 HW through testers. I have no AMD64, for example... 

That is one of the points action style of bug triaging, to bring people 
togheather that can:
- try different hardware, 
- bring different ideas what to do, 
- learn from each other. 
- find more on the Internet,
and for sure other positive aspects. 

More I think, it seems that one bug at the time for each hardware platform, 
each SUSE/openSUSE would be the best choice to start with and then expand if 
appropriate. 
 
-- 
Regards, Rajko.
http://en.opensuse.org/Portal 
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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-03 Thread Francis Giannaros
On Saturday 03 March 2007 15:22:21 Rajko M. wrote:
 On Saturday 03 March 2007 09:02, Alberto Passalacqua wrote:
  I'm a bit critical about the _one_day_ bug testing because I think it's
  too short to examine the bugs of something complex like a distribution.

 ...

  I personally prefer shorter meetings in multiple days than 24 hours
  meeting where everyone has to wait for the moment which interests him.
  But of course this is an opinion.

 While IRC meetings are cooncentrated they exclude all people that are not
 in right time zone. With present number of active users that is not good. I
 would prefer one thread on this list that will announce start of triage and
 than separate threads for each bug.

That's an argument against a meeting _time_, but not really against a meeting 
day. If it's a bug triage weekend (or any given couple of days), then 
different people can be on at different times. And particularly on a weekend, 
people's sleeping patterns vary quite a bit, so I don't think it's a problem.

Like I said though anyway, this is a tried, tested and proven method: many 
other projects have these, and they work tremendously well.

Kind thoughts,
-- 
Francis Giannaros
Website: http://francis.giannaros.org
IRC: apokryphos on irc.freenode.net
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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-03 Thread jdd

Francis Giannaros wrote:

Like I said though anyway, this is a tried, tested and proven method: many 
other projects have these, and they work tremendously well.


I think we agree on the fact, just discussing the how (personally I 
don't like IRC)


jdd


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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-03 Thread Rajko M.
On Saturday 03 March 2007 11:59, Francis Giannaros wrote:

 That's an argument against a meeting _time_, but not really against a
 meeting day. If it's a bug triage weekend (or any given couple of days),
 then different people can be on at different times. And particularly on a
 weekend, people's sleeping patterns vary quite a bit, so I don't think it's
 a problem.

The IRC can be used as additional medium for fast exchange of thoughts and 
instant feedback, but take in consideration that the whole process can be 
very slow, at the times. Than if one is not present at right time it will 
miss discussion. I would rather combine email and IRC as appropriate, than to 
insist on one medium. 

 Like I said though anyway, this is a tried, tested and proven method: many
 other projects have these, and they work tremendously well.

I can see reasons why it works well and that is why I support the idea. 

-- 
Regards, Rajko.
http://en.opensuse.org/Portal 
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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-03 Thread Alberto Passalacqua
Il giorno sab, 03/03/2007 alle 12.31 -0600, Rajko M. ha scritto:
 On Saturday 03 March 2007 11:59, Francis Giannaros wrote:
 
  That's an argument against a meeting _time_, but not really against a
  meeting day. If it's a bug triage weekend (or any given couple of days),
  then different people can be on at different times. And particularly on a
  weekend, people's sleeping patterns vary quite a bit, so I don't think it's
  a problem.
 
 The IRC can be used as additional medium for fast exchange of thoughts and 
 instant feedback, but take in consideration that the whole process can be 
 very slow, at the times. Than if one is not present at right time it will 
 miss discussion. I would rather combine email and IRC as appropriate, than to 
 insist on one medium. 
 
  Like I said though anyway, this is a tried, tested and proven method: many
  other projects have these, and they work tremendously well.
 
 I can see reasons why it works well and that is why I support the idea. 

I agree with Francis on this. The interaction is a lot faster, more
helpful and also less frustrating on IRC than using ML and e-mails. 

Just an example: I don't want to wait for 15 minutes to get an answer
when on IRC I can have direct interaction with the other users I'm
working with.

Moreover, doing testing days using ML/e-mail would just reduce their
effectiveness in my opinion. They would become just a sort of extensions
of what we are already doing through bugzilla/opensuse-factory.

Regards,
Alberto

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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-03 Thread M9.
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1



jdd schreef:
 Francis Giannaros wrote:

 Like I said though anyway, this is a tried, tested and proven method:
 many other projects have these, and they work tremendously well.

 I think we agree on the fact, just discussing the how (personally I
 don't like IRC)

 jdd


That is a shame, because that would be the most simple...
You can even open a channel for it
- --


Have a nice day,

M9.   Now, is the only time that exists.



  OS:  Linux 2.6.18.2-34-default x86_64
  Huidige gebruiker:  [EMAIL PROTECTED]
  Systeem:  openSUSE 10.2 (X86-64)
  KDE:  3.5.5 release 45.2
-BEGIN PGP SIGNATURE-
Version: GnuPG v1.4.5 (GNU/Linux)
Comment: Using GnuPG with SUSE - http://enigmail.mozdev.org

iD8DBQFF6cOEX5/X5X6LpDgRAqqbAKCIXH696I7PstTW/wUzNdAL4ElCPwCgpTTv
OHYoBcqQj+OH5dpH9lpfmxk=
=LzcB
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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-03 Thread Boyd Lynn Gerber
On Sat, 3 Mar 2007, Francis Giannaros wrote:
 On Saturday 03 March 2007 15:22:21 Rajko M. wrote:
  On Saturday 03 March 2007 09:02, Alberto Passalacqua wrote:
   I'm a bit critical about the _one_day_ bug testing because I think it's
   too short to examine the bugs of something complex like a distribution.
 
  While IRC meetings are cooncentrated they exclude all people that are not
  in right time zone. With present number of active users that is not good. I
  would prefer one thread on this list that will announce start of triage and
  than separate threads for each bug.

 That's an argument against a meeting _time_, but not really against a meeting
 day. If it's a bug triage weekend (or any given couple of days), then
 different people can be on at different times. And particularly on a weekend,
 people's sleeping patterns vary quite a bit, so I don't think it's a problem.

 Like I said though anyway, this is a tried, tested and proven method: many
 other projects have these, and they work tremendously well.

I like the idea, but I think it should spread over a couple days.  Say a
48 hour period.  Maybe a summary to the list.  I have done projects via
email where IRC did not seem to be possible.

Good Luck,

--
Boyd Gerber [EMAIL PROTECTED]
ZENEZ   1042 East Fort Union #135, Midvale Utah  84047
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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-03 Thread Rajko M.
On Saturday 03 March 2007 12:39, Alberto Passalacqua wrote:
 Il giorno sab, 03/03/2007 alle 12.31 -0600, Rajko M. ha scritto:
  On Saturday 03 March 2007 11:59, Francis Giannaros wrote:
   That's an argument against a meeting _time_, but not really against a
   meeting day. If it's a bug triage weekend (or any given couple of
   days), then different people can be on at different times. And
   particularly on a weekend, people's sleeping patterns vary quite a bit,
   so I don't think it's a problem.
 
  The IRC can be used as additional medium for fast exchange of thoughts
  and instant feedback, but take in consideration that the whole process
  can be very slow, at the times. Than if one is not present at right time
  it will miss discussion. I would rather combine email and IRC as
  appropriate, than to insist on one medium.
 
   Like I said though anyway, this is a tried, tested and proven method:
   many other projects have these, and they work tremendously well.
 
  I can see reasons why it works well and that is why I support the idea.

 I agree with Francis on this. The interaction is a lot faster, more
 helpful and also less frustrating on IRC than using ML and e-mails.

 Just an example: I don't want to wait for 15 minutes to get an answer
 when on IRC I can have direct interaction with the other users I'm
 working with.

 Moreover, doing testing days using ML/e-mail would just reduce their
 effectiveness in my opinion. They would become just a sort of extensions
 of what we are already doing through bugzilla/opensuse-factory.


Well, both is an extension, just one is fine for fast responses, and the other 
allows more asynchronous work that will group more people that might be not 
familiar with bugzilla and/or IRC, can't attend at the times that are 
scheduled, but still can help. Sorting out to one medium will do just 
opposite from what is wanted. 

I can use IRC in the most basic form. 
That and time constrains will prevent me from attending antibug fest.

What is the best can be decided on the run. I don't see the need to insist on 
one communication channel that fits for some purposes, and not for the other.
 
-- 
Regards, Rajko.
http://en.opensuse.org/Portal 
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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-02 Thread Richard Bos
Op vrijdag 2 maart 2007 22:52, schreef Alberto Passalacqua:
       * main-menu Hangs
         https://bugzilla.novell.com/show_bug.cgi?id=240727

This bug number is incorrect.  What is the right one?

       * Banshee doesn't recognize ipod
         https://bugzilla.novell.com/show_bug.cgi?id=215301

       * yast is still unable to list printers
         https://bugzilla.novell.com/show_bug.cgi?id=240727

-- 
Richard Bos
We are borrowing the world of our children,
It is not inherited from our parents.
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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-02 Thread Alberto Passalacqua
Il giorno ven, 02/03/2007 alle 23.05 +0100, Richard Bos ha scritto:
 Op vrijdag 2 maart 2007 22:52, schreef Alberto Passalacqua:
* main-menu Hangs
  https://bugzilla.novell.com/show_bug.cgi?id=240727
 
 This bug number is incorrect.  What is the right one?

I'm sorry. I pasted the wrong link. Here's the right one:

https://bugzilla.novell.com/show_bug.cgi?id=229190

Regards,
Alberto

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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-02 Thread Marcus Meissner
On Fri, Mar 02, 2007 at 10:52:25PM +0100, Alberto Passalacqua wrote:
 After quite a long time, I decided to do some considerations on the
 status of OpenSUSE as a community and as a distribution, starting from
 everyday experience.
 
 I'll start from some bug reports, which affects me directly and which
 have been waiting for a solution for a long time since the release of
 10.2 final. They're only examples, you can find many others on bugzilla.
 
   * main-menu Hangs
 https://bugzilla.novell.com/show_bug.cgi?id=240727

The bugnr is incorrect.
 
   * Banshee doesn't recognize ipod
 https://bugzilla.novell.com/show_bug.cgi?id=215301
 
   * yast is still unable to list printers
 https://bugzilla.novell.com/show_bug.cgi?id=240727
 
   * Gimp can't print:
 https://bugzilla.novell.com/show_bug.cgi?id=230887 which sends
 to bug #226710, which is not accessible.
 
 
 The main menu bug is a blocker and it's really strange no-one in the
 development team noticed it during the development stage. A patch was
 recently released on bugzilla, but it only partially solves the problem
 for some user and does nothing for others, which indicates the issue is
 quite serious.

It just helps to be insistent. And if there is no reaction, just bring
it up on this list.

Since you did not list the right number I cannot comment on it.

 The helix-banshee bug is really a mystery. It's there since beta stage,
 but no solution is coming. It seems that recompiling a package is
 impossible at SuSE. 

It is not. Just the package maintainer (Aaron) seems not be as responsive
as probably necessary.

 The yast-printer bug seems solved, but I still can't see my network
 printers in yast. I've just reopened the bug.
 
 The gimp problem was marked as duplicate of a FIXED bug, but this one
 links to an inaccessible report.

No, it was not. The other bug was referenced only. I just opened it
for your viewing pleasure. (It was a security bug and the bugfix was released.)

This issue is _SOLVED_.

 In my opinion these issues are serious and the lack of consideration
 they receive is very disappointing considering that solutions were
 promised in many occasions, and they're not provided in an acceptable
 time (~3 months after the official release). 
 The bugzilla is full of other examples of problems which could be easily
 solved in a short time, but never received a comment. There are many
 easily fixable bugs with many comments and no solution.

It is also full of examples where we released bugfixes.

 OpenSUSE, in the opinion of most users, is the mean through which users
 know SUSE, evaluate it and start using it. There are many users who
 approached to SUSE through OpenSUSE to evaluate the enterprise line too
 and to see how the team/community works. 
 
 I don't think OpenSUSE is giving a good image of itself neither as a
 distribution nor as a team/community.

This is your view.

 The quality of the distribution is lower then in the past due to the
 choice to release too quickly and the lack of testing. 

8 months is too quickly? 

Or do you mean the Alpha-Beta-Release turnaround time?

The problem is, that we also have business products on the side to do.

And you always want the latest and greatest, so long test cycles only
cause other frustrations.

Btw, openSUSE alpha1 is out _NOW_ while 10.3 will be released in August...
So you can already start testing.

 The issue of testing was addressed by adding a beta release for 10.3,
 but I don't think the team should expect significant improvements from
 testing provided by users if 
 
   * a pre-testing is not done in-house.

It is.

   * no guidelines are given to community testers.

Well, we do publish the major changes done.
And _you_ know best on what _you_ want to do with openSUSE. We
necessarily do not.

   * no consideration is given to their reports. 

It is harder for us to publish fixes post-release as it is before-release.
Developers focus on the next releases, other products etc. 
Also releasing fixes via online update requires additional QA effort.
 
 Especially the pre-testing is important in my opinion, because community
 users often don't have enough experience and knowledge, or they don't
 test the distribution for enough time.

Thats because we release early and often now ... A paramount concept
within opensource.

 Guidelines would help us a lot to look for problems in specific areas
 and to test things more carefully

Everything you do should work ;)

 Of course all this makes sense only if reports will be considered in
 time and seriously, hopefully before release ;-)
 
 A final comment, to conclude this already long e-mail, is about the
 GNOME-KDE question (seriously, for once).
 
 Gnome users (not only me, there are a few, but there are) are quite
 bored to see GNOME considered the de-facto second choice of the
 distribution because it is less tested than KDE and less maintained.

 Now, I understand 

Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-02 Thread Marcus Meissner
On Fri, Mar 02, 2007 at 11:14:27PM +0100, Alberto Passalacqua wrote:
 Il giorno ven, 02/03/2007 alle 23.05 +0100, Richard Bos ha scritto:
  Op vrijdag 2 maart 2007 22:52, schreef Alberto Passalacqua:
 * main-menu Hangs
   https://bugzilla.novell.com/show_bug.cgi?id=240727
  
  This bug number is incorrect.  What is the right one?
 
 I'm sorry. I pasted the wrong link. Here's the right one:
 
 https://bugzilla.novell.com/show_bug.cgi?id=229190

This bug does not even seem to be fully evaluated yet...

A bit of insistence of the bug reporter is _always_ helpful, in
any opensource scenario.

Ciao, Marcus
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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-02 Thread Alberto Passalacqua
Il giorno ven, 02/03/2007 alle 23.15 +0100, Marcus Meissner ha scritto:
 On Fri, Mar 02, 2007 at 10:52:25PM +0100, Alberto Passalacqua wrote:
  After quite a long time, I decided to do some considerations on the
  status of OpenSUSE as a community and as a distribution, starting from
  everyday experience.
  
  I'll start from some bug reports, which affects me directly and which
  have been waiting for a solution for a long time since the release of
  10.2 final. They're only examples, you can find many others on bugzilla.
  
* main-menu Hangs
  https://bugzilla.novell.com/show_bug.cgi?id=240727
 
 The bugnr is incorrect.
  
* Banshee doesn't recognize ipod
  https://bugzilla.novell.com/show_bug.cgi?id=215301
  
* yast is still unable to list printers
  https://bugzilla.novell.com/show_bug.cgi?id=240727
  
* Gimp can't print:
  https://bugzilla.novell.com/show_bug.cgi?id=230887 which sends
  to bug #226710, which is not accessible.
  
  
  The main menu bug is a blocker and it's really strange no-one in the
  development team noticed it during the development stage. A patch was
  recently released on bugzilla, but it only partially solves the problem
  for some user and does nothing for others, which indicates the issue is
  quite serious.
 
 It just helps to be insistent. And if there is no reaction, just bring
 it up on this list.

These and other reports were discussed on IRC with some of you and on
this list too, recently ([opensuse-factory] meeting minutes of last dist
meeting). 

  The helix-banshee bug is really a mystery. It's there since beta stage,
  but no solution is coming. It seems that recompiling a package is
  impossible at SuSE. 
 
 It is not. Just the package maintainer (Aaron) seems not be as responsive
 as probably necessary.

I'd remove the probably ;-)

 
  In my opinion these issues are serious and the lack of consideration
  they receive is very disappointing considering that solutions were
  promised in many occasions, and they're not provided in an acceptable
  time (~3 months after the official release). 
  The bugzilla is full of other examples of problems which could be easily
  solved in a short time, but never received a comment. There are many
  easily fixable bugs with many comments and no solution.
 
 It is also full of examples where we released bugfixes.

Yes and no. Many are security issues, which of course have higher
priority. But for a distribution which targets the home desktop user
also usability and features issue are important.

  OpenSUSE, in the opinion of most users, is the mean through which users
  know SUSE, evaluate it and start using it. There are many users who
  approached to SUSE through OpenSUSE to evaluate the enterprise line too
  and to see how the team/community works. 
  
  I don't think OpenSUSE is giving a good image of itself neither as a
  distribution nor as a team/community.
 
 This is your view.

Of course. It's the only thing I can talk about. But it's based on daily
experience on discussion boards of users.

 
  The quality of the distribution is lower then in the past due to the
  choice to release too quickly and the lack of testing. 
 
 8 months is too quickly? 
 
 Or do you mean the Alpha-Beta-Release turnaround time?
 
 The problem is, that we also have business products on the side to do.
 
 And you always want the latest and greatest, so long test cycles only
 cause other frustrations.
 
 Btw, openSUSE alpha1 is out _NOW_ while 10.3 will be released in August...
 So you can already start testing.

8 months are OK. I meant that if serious bugs are present, the release
should be delayed and not released with issues which will affect many
users. Especially if these issues are easily fixable.

I know and understand you have enterprise products to do and that they
have to receive more attention. But there is a general perception that
openSUSE is becoming an experimenting lab for the enterprise line. I
don't thing it's wrong in principle, but I think that, if true, it
should be clarified so to allow the users to decide what to do
accordingly.


* no guidelines are given to community testers.
 
 Well, we do publish the major changes done.
 And _you_ know best on what _you_ want to do with openSUSE. We
 necessarily do not.

Yes. I meant the most important areas to check should be pointed out in
the release notes for example. Something similar was done for some
aspects with testing requests.

For example, no doubt the gnome updated has to be tested, or the new
printer configuration thing proposed on the ML. 

I think this should help who tries the testing releases to pay more
attention and give more precise feedback.

  Guidelines would help us a lot to look for problems in specific areas
  and to test things more carefully
 
 Everything you do should work ;)

Yes but sometime it just _seems_to_work. I tried all the betas, and the
menu seemed to work ok! :-(

Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-02 Thread JP Rosevear
On Fri, 2007-03-02 at 22:52 +0100, Alberto Passalacqua wrote:
 After quite a long time, I decided to do some considerations on the
 status of OpenSUSE as a community and as a distribution, starting from
 everyday experience.
 
 I'll start from some bug reports, which affects me directly and which
 have been waiting for a solution for a long time since the release of
 10.2 final. They're only examples, you can find many others on bugzilla.
 
   * main-menu Hangs
 https://bugzilla.novell.com/show_bug.cgi?id=240727
 
   * Banshee doesn't recognize ipod
 https://bugzilla.novell.com/show_bug.cgi?id=215301
 
   * yast is still unable to list printers
 https://bugzilla.novell.com/show_bug.cgi?id=240727
 
   * Gimp can't print:
 https://bugzilla.novell.com/show_bug.cgi?id=230887 which sends
 to bug #226710, which is not accessible.
 
 
 The main menu bug is a blocker and it's really strange no-one in the
 development team noticed it during the development stage. A patch was
 recently released on bugzilla, but it only partially solves the problem
 for some user and does nothing for others, which indicates the issue is
 quite serious.

We suspect it might be related to the size or entries in
~/.recently-used and are continuing to look at it.

 A final comment, to conclude this already long e-mail, is about the
 GNOME-KDE question (seriously, for once).
 
 Gnome users (not only me, there are a few, but there are) are quite
 bored to see GNOME considered the de-facto second choice of the
 distribution because it is less tested than KDE and less maintained.
 
 Now, I understand many developers at SUSE love KDE and that SUSE was a
 KDE based distribution. But in the past at least it was coherent: KDE
 was the default and SUSE was really optimised for KDE. It was so evident
 that GNOME appeared out of place, and it was OK. A user who chose SUSE
 knew it was a KDE distribution.
 
 Today SUSE has no defaults, so a user thinks he can choose what he likes
 more, but it's not that way.
 
 In openSUSE 10.2 it is so evident a lot of the efforts were put in
 creating a KDE which is better than GNOME. Examples are many: from the
 new kickoff menu, which was developed faster than the gnome main-menu
 and has none of the issues of the gnome one, to the opensuse-updater,
 which has no equivalent in GNOME (I know one is coming for 10.3).
 
 Both DE should be considered as alternatives, not as rivals. I do myself
 this mistake, I know. But it's really annoying to read Use KDE or Use
 a KDE app when a user asks for help about GNOME.
 
 Moreover GNOME is the default on SLED, and having a low quality GNOME on
 openSUSE doesn't help to give a good image to potential customers.
 
 If things are going to stay as they are at the moment, I would really
 prefer a strong but clear decision to make openSUSE again a KDE based
 distribution instead of having a two-DE distribution only in appearance.

So, to be frank about this, the development group that includes GNOME
work has not been very focused on openSUSE in the past, however we've
been making a concerted effort to change this for 10.3.  In the next
couple of days I'll post info more widely that you already know Alberto
about the opensuse GNOME mailing list and irc channel.

That being said the same development group that manage GNOME has driven
other general desktop technologies that have improved openSUSE
substantially, such as Xgl/Compiz, NetworkManager, Beagle, so a lot of
work has benefited openSUSE both for GNOME and KDE.

-JP
-- 
JP Rosevear [EMAIL PROTECTED]
Novell, Inc.

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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-02 Thread Ted Bullock
Marcus Meissner wrote:
 
 It just helps to be insistent. And if there is no reaction, just bring
 it up on this list.
 

Personally, I have found that defects that I report on bugzilla tend to
disappear into the void and are never acted on and sometimes with little
to no response.

I hardly expect developers to dedicate themselves to every problem that
arises, but something a bit more than a token response would be appreciated.

For instance refer to the following bug regarding the ivtv driver which
was reported on during the 10.1 beta cycle.
https://bugzilla.novell.com/show_bug.cgi?id=144616

The problem was reported during the development of 10.1 and still hasn't
had a real response from the development team.  Even a *Won't Fix* would
be an acceptable response, but all pings and questions for the last year
have disappeared into the void.

These days I don't even see an ivtv package in the factory distribution,
but no comments to this effect in bugzilla...

Other bugs report the same problem, also with no conclusion
https://bugzilla.novell.com/show_bug.cgi?id=130098
https://bugzilla.novell.com/show_bug.cgi?id=159186

Maybe a post release bug cleanup activity could help here and in similar
instances?  Perhaps 2-3 months after a release the developers and
community could be organized into a one day bug review of the
outstanding bugs for the release and evaluate/assign them properly.

For instance I currently see the following:
251 Open bugs for 10.0
683 Open bugs for 10.1
1224 Open bugs for 10.2

Wouldn't it be useful to review all those open bugs from the more recent
releases and see if they should be updated to reflect the state of
either the current release (10.2) or the factory (10.3), or possibly
close them if they represent problems that are negligible in recent
releases?

Surely the combined effort between the developers and community over the
course of a day or two could clean out the bug lists and identify tasks
that should genuinely be targeted for fixes.

Personally I would be willing to schedule a day or two toward such an
activity that I think would improve the quality of defect management in
opensuse.

I think that the Mozilla lightning/calendar project has the right idea
with scheduled community/developer test days.
http://weblogs.mozillazine.org/calendar/2007/03/branch_sunbird_and_google_cale.html

Thoughts?

-- 
Theodore Bullock, [EMAIL PROTECTED]
Software Engineering Student, University of Calgary
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Re: [opensuse-factory] OpenSUSE, bugs and some considerations

2007-03-02 Thread Alberto Passalacqua
Il giorno ven, 02/03/2007 alle 18.26 -0500, JP Rosevear ha scritto:
 So, to be frank about this, the development group that includes GNOME
 work has not been very focused on openSUSE in the past, however we've
 been making a concerted effort to change this for 10.3.  In the next
 couple of days I'll post info more widely that you already know Alberto
 about the opensuse GNOME mailing list and irc channel.

Yes JP and I find these news very important both for openSUSE and
GNOME. 

You should know my opinions too, and, as a consequence, that my
considerations are not against the GNOME team, which actually did an
extremely good work for SLED.

 That being said the same development group that manage GNOME has driven
 other general desktop technologies that have improved openSUSE
 substantially, such as Xgl/Compiz, NetworkManager, Beagle, so a lot of
 work has benefited openSUSE both for GNOME and KDE.

I perfectly know and agree with you about the substantial improvements
brought by these new technologies and by the GNOME team, and I think too
many people is not considering them as they deserve. I also know the
GNOME team is far from being inactive also at the moment.

I wanted to do some considerations about how things are going and about
what, in my opinion, might improve things to avoid major problems and
user dissatisfaction in future releases.

See you,
Alberto


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