Re: Password problem update

[Diana & Graham Stevens]

Hi Jewels

The problem I had was quite different. My husband’s iPhone kept asking him to 
sign in to his Apple ID. When we tried it never worked.

I rang Apple and they told me to log into the Apple ID server. I did, it worked.

Later he sent us an email with a couple of URLs, I did not look at them at the 
time, I’m due at a function on 5 min so no time now. This is from his email:

Hi Graham and Diana, 

Based on the details you provided, we think you might find the following 
information helpful:

Sign in with your Apple ID <https://support.apple.com/kb/HT204053>  

We are here to help. At Apple Support <http://www.apple.com/au/support/>, you 
can learn more about your product, download the latest software updates, and 
share tips and solutions with other users. You can also find out the best way 
to contact us. 

Good luck
Diana

> On 21 Nov 2018, at 10:25 am, Julie Bedford  wrote:
> 
> Diana,
> 
> Could you please let us know the URL address
> 
> Thanks
> Jewels
>> On 21 Nov 2018, at 7:17 AM, Diana & Graham Stevens  
>> wrote:
>> 
>> Hi Pat
>> 
>> Why don’t you ring Apple support. They solved my password problem when I got 
>> no answers. I rang in the late afternoon and got through very quickly. The 
>> man also sent me the URL so I could find it again plus some other useful 
>> URLs.
>> 
>> Good luck
>> 
>> Diana
>> 
>> Sent from my iPad
>> 
>>> On 21 Nov 2018, at 6:37 am, Susan Hastings  wrote:
>>> 
>>> Pat, if you change your Apple password, it is universal. That becomes the 
>>> password you use with your Apple ID and the new password will have to be 
>>> used for all of your devices. It’s not a bug. Just make sure that you are 
>>> using the same password on all of your devices.
>>> 
>>> When you change the password on your computer and it doesn’t ‘work’ does 
>>> the same new password work on your other devices?
>>> 
>>> Cheers, Susan.
>>> 
>>> Sent from my iPad
>>> 
>>>> On 20 Nov 2018, at 10:13 pm, Patricia Scott  wrote:
>>>> 
>>>> I have now supposedly reset my password 3 times, except none of them have 
>>>> worked. Apple ‘support’ has not helped at all. The automated system does 
>>>> not target the right objectives. It drags in my phone and iPad and tries 
>>>> to make new passwords for them, when it is the computer that needs it.
>>>> 
>>>> I asked for a chat; the response was, we will get to you in 2 minutes. 20 
>>>> minutes later it blanked out. Another page asked for the serial number. I 
>>>> assumed they meant for the computer. I found the number on the bottom and 
>>>> duly typed it in. Message came up: “this is not a valid serial number”. 
>>>> But it is.
>>>> 
>>>> So I am hoping WAMUG has some better advice. 
>>>> 
>>>> Hopefully,
>>>> Pat
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Re: Password problem update

[Diana & Graham Stevens]

Hi Pat

Why don’t you ring Apple support. They solved my password problem when I got no 
answers. I rang in the late afternoon and got through very quickly. The man 
also sent me the URL so I could find it again plus some other useful URLs.

Good luck

Diana

Sent from my iPad

> On 21 Nov 2018, at 6:37 am, Susan Hastings  wrote:
> 
> Pat, if you change your Apple password, it is universal. That becomes the 
> password you use with your Apple ID and the new password will have to be used 
> for all of your devices. It’s not a bug. Just make sure that you are using 
> the same password on all of your devices.
> 
> When you change the password on your computer and it doesn’t ‘work’ does the 
> same new password work on your other devices?
> 
> Cheers, Susan.
> 
> Sent from my iPad
> 
>> On 20 Nov 2018, at 10:13 pm, Patricia Scott  wrote:
>> 
>> I have now supposedly reset my password 3 times, except none of them have 
>> worked. Apple ‘support’ has not helped at all. The automated system does not 
>> target the right objectives. It drags in my phone and iPad and tries to make 
>> new passwords for them, when it is the computer that needs it.
>> 
>> I asked for a chat; the response was, we will get to you in 2 minutes. 20 
>> minutes later it blanked out. Another page asked for the serial number. I 
>> assumed they meant for the computer. I found the number on the bottom and 
>> duly typed it in. Message came up: “this is not a valid serial number”. But 
>> it is.
>> 
>> So I am hoping WAMUG has some better advice. 
>> 
>> Hopefully,
>> Pat
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Apple ID Can’t sign in on iPhone

[Diana & Graham Stevens]

Hi everyone 

Graham ‘s iPhone keeps asking him to sign in but it always fails. It is an 
iPhone 5 running iOS 10.3.3.

I know the password is correct, it works on his computer. I know it was entered 
correctly because I wrote it on a Note and copied & pasted to make sure, even 
though I could see the letters I’d typed earlier were correct.

This may be irrelevant but recently I had my wallet stolen, it took several 
days for my new credit card to arrive. During this time I couldn’t get updates 
on my iPad even though they are free. I’m always signed into the Cloud so I 
didn’t try signing in. Graham’s card is up to date.

I can’t think of what to try next. Can someone help please?

Best wishes to all from Diana 

Sent from my iPad
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Time Machine Backup

[Diana & Graham Stevens]

I have a problem with my TM backup, suddenly my 3 TB disk is full and I get a 
message that it needs to be replaced with a new file. Until recently there was 
ca 0.9 TB available.
 
There are 5 files on the disk, 3 sparse images and 2 Folders which have Finder 
copies of files from my G4 and eMac.

eMac 16.69 GB
G4 20.49 GB
MacBook Air 189.19 GB (created 28 Jun 2017)
InteliMac 783.34 GB (created 23 Jun 2012)
MacBook Pro 1.59 TB (created 23 Feb 2012)

The InteliMac is still backing up hourly despite the small amount of space left 
(397.83 GB).
The MacBook Air does not get backed up, we both use it at times via Drop Box so 
it is just the OS files.

I can’t explain why my files have suddenly ballooned. For a while the backup 
included my Windows disk every time I used it, but that was excluded years ago. 
There have been no changes apart from routine updates. The last backup was on 9 
July, I have had some ghastly URTI since 4 July and feel unable to cope with 
this. I have just been copying the files I change to a flash drive and updating 
the clone daily. I need advice about how to proceed.

I don’t want to throw away my old files but I don’t know whether they will be 
of any use if I save the sparse image to another disk (I shall have to buy 
one). I thought that TM got rid of the oldest files to make room for newer 
ones. That obviously didn’t happen and the suddenness of the increase in size 
makes me wonder if the backup is corrupted.

I can’t just leave it any longer as Graham depends on the TM (or me) for 
backups. Can someone please help? I need to know if it is worth trying to save 
the old file and whether creating a new sparse image is likely to affect the 
other files on the disk.

MacBook Pro (15-inch, Early 2011), 2 GHz Intel Core i7, 8 GB 1333 MHz DDR3
Sierra 10.12.6 (16G1510)

Best wishes to all from Diana

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Re: iPad No Internet Connection

[Diana & Graham Stevens]

We have two sources of WiFi. Normally we use the Time Capsule WiFi (better 
signal) but the BoB2 WiFi is also available.

I still don’t understand why there was no attempt to connect. If there’s a 
problem normally you can see from the Ikon that it is searching. When the 
Internet was off this morning the other devices were searching.

Regards 
Diana 

Sent from my iPad

> On 5 Jul 2018, at 12:55 pm, Ronda Brown  wrote:
> 
> Ok thanks Diana,
> I don’t suspect anything is wrong will your iPad, I would suspect it is your 
> BoB2 Wi-Fi Network.
> What did you mean when you mentioned 
>> Also I tried selecting our other network on BoB2,?
> Do you have two Wi-Fi networks?
> If so please give details.
> 
> Regards,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
>> On 5 Jul 2018, at 12:12 pm, Diana & Graham Stevens  
>> wrote:
>> 
>> Hi Ronni 
>> Yes it’s been on Auto-Join since the beginning and I just checked to make 
>> sure it hadn’t changed.
>> 
>> Also I tried selecting our other network on BoB2, put in the password and 
>> got the same error message. No pause while it thought about it, the error 
>> message appeared straight away.
>> 
>> Regards 
>> Diana 
>> 
>> Sent from my iPad
>> 
>>> On 5 Jul 2018, at 11:44 am, Ronda Brown  wrote:
>>> 
>>> Hi Diana,
>>> On your iPad, is Wi-Fi turned ON in Settings > Wi-Fi  and Auto-Join?
>>> 
>>> Your iPad, can remember network and login information so that you can 
>>> automatically reconnect to that network when you're in range.
>>> If your device doesn't automatically join a captive Wi-Fi network, follow 
>>> these steps:
>>> Tap Settings > Wi-Fi.
>>> Tap  next to the network name.
>>> Make sure that Auto-Join is on.
>>> 
>>> Regards,
>>> Ronni
>>> 
>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>> 
>>> 
>>>> On 5 Jul 2018, at 11:17 am, Diana & Graham Stevens  
>>>> wrote:
>>>> 
>>>> Hi again
>>>> 
>>>> I am still rather concerned about the iPad, it wasn’t just disconnected, 
>>>> it did not appear to be trying to connect, either before or after the 
>>>> restart nor the reset of the Network Settings. There was no Ikon in the 
>>>> toolbar. Also I never saw the “No Internet Connection“ error message 
>>>> before. Can anyone explain why it wasn’t trying to connect?
>>>> 
>>>> Rebooting the modem fixed the problem, I did not have to do anything apart 
>>>> from waking it up. The iPad is 10 months old, if there is something wrong 
>>>> with it I’d like to get it fixed pronto!
>>>> 
>>>> I’ve edited the message, hope I left the relevant bits.
>>>> 
>>>> Regards 
>>>> Diana
>>>> Sent from my iPad
>>>> 
>>>>> However I have solved the problem. Apart from the iPad (which remained 
>>>>> “off the  air” when all the other devices were connected) our contact 
>>>>> with the Internet has been very flaky this morning, keeps dropping out 
>>>>> and restarting automatically.
>>>>> 
>>>>> The BoB2 indicated all systems were OK but a reboot put everything back, 
>>>>> this time including the iPad. I am at a loss to explain why it resisted 
>>>>> all previous efforts to get it connected. I think the BoB2 may be on the 
>>>>> way out, failure to connect is getting an everyday occurrence. We are 
>>>>> supposed to get the NBN very soon so I don’t want to buy a new modem at 
>>>>> this stage.
>>>>> 
>>>>>>> On 5 Jul 2018, at 7:23 am, Diana & Graham Stevens 
>>>>>>>  wrote:
>>>>>>> 
>>>>>>> Good morning all
>>>>>>> 
>>>>>>> I was reading my email and one did not download properly. When I 
>>>>>>> investigated I got the message “No Internet connection”.
>>>>>>> 
>>>>>>> Computer and phone still have Internet Connection.
>>>>>>> 
>>>>>>> I have Restarted and I have Reset the Network Settings. Still nothing.
>>>>>>> 
>>>>>>> Is there anything else I can do?
>>>>>>> 
>>>>>>> Model MP2G2X/A, iOS 11.4
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Re: iPad No Internet Connection

[Diana & Graham Stevens]

Hi John 

That’s not the problem. I swapped all our phones to iiNet (our ISP for ca 22 
years) and in the process got the our system NBN ready including selecting a 
plan. Just waiting for them to get their act together. To save money we 
cancelled our second landline and transferred the modem to the phone line which 
gives only half the download speed. Maybe it’s the copper that’s at fault. Hope 
they use the other one for the NBN!

Regards 
Diana 

Sent from my iPad

> On 5 Jul 2018, at 11:26 am, John Thompson  wrote:
> 
> Hi Diana,
>It is quite possibly your provider giving you a little nudge to make the 
> changeover to NBN.  We had a similar problem with our internet dropping in 
> and out quite regularly once the NBN became available in our area.
> Made the changeover and all is back to normal with an improved performance.  
> Have not had a dropout since.
> 
> Regards
> 
> John 
> 
>> On 5 Jul 2018, at 9:58 am, Diana & Graham Stevens  
>> wrote:
>> 
>> Hi Peter
>> 
>> Yes I reset the Network settings, put the password in again. I also tried 
>> our other network (we use the Time Machine but the BoB2 modem network is 
>> also available) same result. Apple website had no other suggestions.
>> 
>> However I have solved the problem. Apart from the iPad (which remained “off 
>> the  air” when all the other devices were connected) our contact with the 
>> Internet has been very flaky this morning, keeps dropping out and restarting 
>> automatically.
>> 
>> The BoB2 indicated all systems were OK but a reboot put everything back, 
>> this time including the iPad. I am at a loss to explain why it resisted all 
>> previous efforts to get it connected. I think the BoB2 may be on the way 
>> out, failure to connect is getting an everyday occurrence. We are supposed 
>> to get the NBN very soon so I don’t want to buy a new modem at this stage.
>> 
>> I apologise for wasting everyone’s time.
>> 
>> Regards 
>> 
>> Diana
>> 
>>> On 5 Jul 2018, at 8:27 am, Peter  wrote:
>>> 
>>> Hi Diana, does the iPad recognise the available network in the 
>>> Settings>Wifi screen? If so I presume having already Reset Network 
>>> Settings, the previous pairing it had will have been removed. Please let us 
>>> know answers to this question?
>>> 
>>> Regards
>>> 
>>> Pete
>>> 
>>> 
>>> 
>>>> On 5 Jul 2018, at 7:23 am, Diana & Graham Stevens  
>>>> wrote:
>>>> 
>>>> Good morning all
>>>> 
>>>> I was reading my email and one did not download properly. When I 
>>>> investigated I got the message “No Internet connection”.
>>>> 
>>>> Computer and phone still have Internet Connection.
>>>> 
>>>> I have Restarted and I have Reset the Network Settings. Still nothing.
>>>> 
>>>> Is there anything else I can do?
>>>> 
>>>> Model MP2G2X/A, iOS 11.4
>>>> 
>>>> Diana
>> 
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Re: iPad No Internet Connection

[Diana & Graham Stevens]

Hi Ronni 
Yes it’s been on Auto-Join since the beginning and I just checked to make sure 
it hadn’t changed.

Also I tried selecting our other network on BoB2, put in the password and got 
the same error message. No pause while it thought about it, the error message 
appeared straight away.

Regards 
Diana 

Sent from my iPad

> On 5 Jul 2018, at 11:44 am, Ronda Brown  wrote:
> 
> Hi Diana,
> On your iPad, is Wi-Fi turned ON in Settings > Wi-Fi  and Auto-Join?
> 
> Your iPad, can remember network and login information so that you can 
> automatically reconnect to that network when you're in range.
> If your device doesn't automatically join a captive Wi-Fi network, follow 
> these steps:
> Tap Settings > Wi-Fi.
> Tap  next to the network name.
> Make sure that Auto-Join is on.
> 
> Regards,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
>> On 5 Jul 2018, at 11:17 am, Diana & Graham Stevens  
>> wrote:
>> 
>> Hi again
>> 
>> I am still rather concerned about the iPad, it wasn’t just disconnected, it 
>> did not appear to be trying to connect, either before or after the restart 
>> nor the reset of the Network Settings. There was no Ikon in the toolbar. 
>> Also I never saw the “No Internet Connection“ error message before. Can 
>> anyone explain why it wasn’t trying to connect?
>> 
>> Rebooting the modem fixed the problem, I did not have to do anything apart 
>> from waking it up. The iPad is 10 months old, if there is something wrong 
>> with it I’d like to get it fixed pronto!
>> 
>> I’ve edited the message, hope I left the relevant bits.
>> 
>> Regards 
>> Diana
>> Sent from my iPad
>> 
>>> However I have solved the problem. Apart from the iPad (which remained “off 
>>> the  air” when all the other devices were connected) our contact with the 
>>> Internet has been very flaky this morning, keeps dropping out and 
>>> restarting automatically.
>>> 
>>> The BoB2 indicated all systems were OK but a reboot put everything back, 
>>> this time including the iPad. I am at a loss to explain why it resisted all 
>>> previous efforts to get it connected. I think the BoB2 may be on the way 
>>> out, failure to connect is getting an everyday occurrence. We are supposed 
>>> to get the NBN very soon so I don’t want to buy a new modem at this stage.
>>> 
>>>>> On 5 Jul 2018, at 7:23 am, Diana & Graham Stevens  
>>>>> wrote:
>>>>> 
>>>>> Good morning all
>>>>> 
>>>>> I was reading my email and one did not download properly. When I 
>>>>> investigated I got the message “No Internet connection”.
>>>>> 
>>>>> Computer and phone still have Internet Connection.
>>>>> 
>>>>> I have Restarted and I have Reset the Network Settings. Still nothing.
>>>>> 
>>>>> Is there anything else I can do?
>>>>> 
>>>>> Model MP2G2X/A, iOS 11.4
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Re: iPad No Internet Connection

[Diana & Graham Stevens]

Hi again

I am still rather concerned about the iPad, it wasn’t just disconnected, it did 
not appear to be trying to connect, either before or after the restart nor the 
reset of the Network Settings. There was no Ikon in the toolbar. Also I never 
saw the “No Internet Connection“ error message before. Can anyone explain why 
it wasn’t trying to connect?

Rebooting the modem fixed the problem, I did not have to do anything apart from 
waking it up. The iPad is 10 months old, if there is something wrong with it 
I’d like to get it fixed pronto!

I’ve edited the message, hope I left the relevant bits.

Regards 
Diana
Sent from my iPad

> However I have solved the problem. Apart from the iPad (which remained “off 
> the  air” when all the other devices were connected) our contact with the 
> Internet has been very flaky this morning, keeps dropping out and restarting 
> automatically.
> 
> The BoB2 indicated all systems were OK but a reboot put everything back, this 
> time including the iPad. I am at a loss to explain why it resisted all 
> previous efforts to get it connected. I think the BoB2 may be on the way out, 
> failure to connect is getting an everyday occurrence. We are supposed to get 
> the NBN very soon so I don’t want to buy a new modem at this stage.
> 
>>> On 5 Jul 2018, at 7:23 am, Diana & Graham Stevens  
>>> wrote:
>>> 
>>> Good morning all
>>> 
>>> I was reading my email and one did not download properly. When I 
>>> investigated I got the message “No Internet connection”.
>>> 
>>> Computer and phone still have Internet Connection.
>>> 
>>> I have Restarted and I have Reset the Network Settings. Still nothing.
>>> 
>>> Is there anything else I can do?
>>> 
>>> Model MP2G2X/A, iOS 11.4

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Re: iPad No Internet Connection

[Diana & Graham Stevens]

Hi Peter

Yes I reset the Network settings, put the password in again. I also tried our 
other network (we use the Time Machine but the BoB2 modem network is also 
available) same result. Apple website had no other suggestions.

However I have solved the problem. Apart from the iPad (which remained “off the 
 air” when all the other devices were connected) our contact with the Internet 
has been very flaky this morning, keeps dropping out and restarting 
automatically.

The BoB2 indicated all systems were OK but a reboot put everything back, this 
time including the iPad. I am at a loss to explain why it resisted all previous 
efforts to get it connected. I think the BoB2 may be on the way out, failure to 
connect is getting an everyday occurrence. We are supposed to get the NBN very 
soon so I don’t want to buy a new modem at this stage.

I apologise for wasting everyone’s time.

Regards 

Diana

On 5 Jul 2018, at 8:27 am, Peter  wrote:
> 
> Hi Diana, does the iPad recognise the available network in the Settings>Wifi 
> screen? If so I presume having already Reset Network Settings, the previous 
> pairing it had will have been removed. Please let us know answers to this 
> question?
> 
> Regards
> 
> Pete
> 
> 
> 
>> On 5 Jul 2018, at 7:23 am, Diana & Graham Stevens  
>> wrote:
>> 
>> Good morning all
>> 
>> I was reading my email and one did not download properly. When I 
>> investigated I got the message “No Internet connection”.
>> 
>> Computer and phone still have Internet Connection.
>> 
>> I have Restarted and I have Reset the Network Settings. Still nothing.
>> 
>> Is there anything else I can do?
>> 
>> Model MP2G2X/A, iOS 11.4
>> 
>> Diana

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iPad No Internet Connection

[Diana & Graham Stevens]

Good morning all

I was reading my email and one did not download properly. When I investigated I 
got the message “No Internet connection”.

Computer and phone still have Internet Connection.

I have Restarted and I have Reset the Network Settings. Still nothing.

Is there anything else I can do?

Model MP2G2X/A, iOS 11.4

Diana
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Re: Changing ISP and porting email address

[Diana & Graham Stevens]

Hi Philippe

I am keeping fingers crossed as I said to Michael. I think Daniel is right 
about ISPs all being much the same, good and bad in parts like the Curate’s egg.

Recently I have been lied to by an iiNet salesman, given correct but incomplete 
information by the Telstra girl, and I am fed up with talking to robots and 
people I don’t understand. But the service from iiNet has mainly been good, 
admittedly most was before the takeover when iiNet was local.

I have had the same email address for almost 22 years, I could change and tell 
the people in my contacts list but my main interest is family history, my email 
is available on many websites, mailing lists etc, I can’t change that.

One person with fibre to curb has told me it’s very good, but it is relatively 
new and it depends on the competence of the crew that install it.

Best wishes from Diana 

Sent from my iPad

> On 15 Apr 2018, at 11:27 pm, Philippe Chaperon  wrote:
> 
> Hi Diana and all, 
> 
> It would appear that NBN would be a hit & miss experience from what I have 
> been reading. On the other hand after many years of being with Westnet, once 
> it was taken over twice the service became almost intolerable for me to the 
> point that I went over to Telstra/Bigpond. 
> 
> Although I had some initial problems with the date when the actual swap over 
> was to happen the swap over to Telstra was smooth and no problems to speak 
> of. Contrary to most people I have spoken to, my experience with talking to 
> the staff at the Telstra shop in Morley was less than satisfactory whereas 
> the Philippine call centre staff were very polite, efficient and did what 
> they promised to do. This is sad! 
> 
> The move from ADSL2 to NBN, still with Telstra/Bigpond went so smoothly that 
> I could not believe it! We do have fibre to the Node which fortunately is not 
> very far away from my house. The NBN connection was planned for Saturday 14th 
> April, so on Friday evening I checked the internet speed whilst still on 
> ADSL2 being upload at 1.49 mbs and download at 17.41 mbs. As I already have a 
> modem which is NBN ready Telstra told me I would have nothing to do. On 
> Saturday morning I checked the speed, using SpeedOf.me, to my surprise the 
> upload speed showed 16.1 mbps and download speed 50.13 mbs. This is spot on 
> to the speed Telstra told me my Connect Plus plan will provide. 
> 
> Contrary to what I was expecting I did not have to do anything whatsoever 
> with regards to the modem settings or to my various computers, iPads and 
> iPhone. This is technology today!!
> 
> One small negative report was that viewing Youtube videos was quite irregular 
> this morning, Sunday am, but for only a short time, and since then so far 
> right on the dot of 50 mbs.
> 
> I am waiting for 5G network to see if their promise of very fast 
> upload/download speeds eventuate. 
> 
> I wish you good luck Diana which whichever path to choose and as they say in 
> the classics ‘May the NBN be with you” ;)
> 
> Re email address, I paid Westnet to keep my email address with them for 1 
> year which they did not do as they cancelled it immediately and to this day 
> never received a refund or apology from them. They never acknowledged my 
> emails requesting progress on this matter. But all this is in the past now. 
> 
> Regards to all, 
> 
> Philippe Chaperon

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Re: Changing ISP and porting email address

[Diana & Graham Stevens]

That’s depressing news Michael. I have heard similar stories from friends. 

My main reason for choosing iiNet for mobile is their $15 plan which is plenty 
for my modest needs. I was on ‘No Plans’ with Vodaphone, only paid for calls, 
ca $40/year. Didn’t give my number out, used Graham’s.

I shall keep my fingers crossed, transfer to more expensive plan if necessary.

Best wishes from Diana 

Sent from my iPad

> On 15 Apr 2018, at 9:21 pm, Michael Hawkins 
>  wrote:
> 
> Diana,
> 
> Having experienced NBN at snail pace night after night (we’re in Doubleview 
> on copper just over 200 metres from the node) (and it’s even slower during 
> school holidays) I suggest you get a large download allowance on your mobile 
> plan as you may find that using the personal hotspot on your iPhone is far 
> faster than using NBN.
> 
> Cheers,
> 
> Michael

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Re: Changing ISP and porting email address

[Diana & Graham Stevens]

” ISP out there really. They all seem to have problems here and 
> there (which I can understand), but I don’t think any one ISP is that much 
> better then anyone. I think all the “great” ISP’s got gobbled up by larger 
> companies. And service went out the window……… (service? We can’t afford to 
> factor that into our plans,..don’t be silly! lol).
>(Yes, sometimes you get the right person and it’s OK,…..other times it’s a 
> great big mess). More to do with moving support centres all overseas I think. 
> Wouldn’t it be nice if we could do the same. Oh, a problem with the bill? 
> Sorry you’ll need to talk to our support centre,…they’re overseas. They only 
> work 10mins a day once a week, every other day. Leave a message and they’ll 
> get back to you,….sometime. Maybe. Perhaps. Hard to say).  :) hehe.
> 
>So long story short…..
>If you want to keep the emails, you’d need to ask iinet to swap you to an 
> “email only account” once you’ve changed to the new provider - then pay per 
> each email per year.
> 
>Kind regards
>Daniel
> 
>Sent from my iPhone 7
> 
>---
>Daniel Kerr
>MacWizardry
> 
>Phone: 0414 795 960
>Email: 
>Web:   <http://www.macwizardry.com.au>
> 
> 
>**For everything Apple**
> 
>NOTE: Any information provided in this email may be my personal opinion 
> and as such should be taken accordingly, and may not be the views of 
> MacWizardry. Any information provided does not offer or warrant any form of 
> warranty or accept liability. It would be appreciated that if any information 
> in this email is to be disseminated, distributed or copied, that permission 
> by the author be requested. 
> 
>> On 15 Apr 2018, at 4:00 pm, Diana & Graham Stevens  
>> wrote:
>> 
>> Can someone tell me where to find information on porting email addresses, 
>> the preparation for it and how the process works please? We want to take two 
>> accounts one imap, one pop.
>> 
>> We are thinking of abandoning iiNet after 21.75 years and moving to Telstra. 
>> I had planned to move our phone services in the opposite direction in order 
>> to save money until I was ‘sold a pup’ by some rotter in South Africa. 
>> Having lied to me and wasted my money he became incommunicado. When I 
>> complained via their website I got no answer.
>> 
>> Telstra will be more expensive but it has the advantage that I can get the 
>> bus to the Telstra store, I have trouble on the phone with their accents and 
>> my hearing.
>> 
>> Best wishes to all from Diana
>> Sent from my iPad
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Changing ISP and porting email address

[Diana & Graham Stevens]

Can someone tell me where to find information on porting email addresses, the 
preparation for it and how the process works please? We want to take two 
accounts one imap, one pop.

We are thinking of abandoning iiNet after 21.75 years and moving to Telstra. I 
had planned to move our phone services in the opposite direction in order to 
save money until I was ‘sold a pup’ by some rotter in South Africa. Having lied 
to me and wasted my money he became incommunicado. When I complained via their 
website I got no answer.

Telstra will be more expensive but it has the advantage that I can get the bus 
to the Telstra store, I have trouble on the phone with their accents and my 
hearing.

Best wishes to all from Diana
Sent from my iPad
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Re: Strange Device

[Diana & Graham Stevens]

Yes, VW Golf, it’s paired with that. Should have thought of it but brain 
drowned in cortisol, not working properly.

I have worked out why I can’t see his iPhone in FMI, he has a separate Apple 
ID. I can
see his MacBook Air because we both use it. When we updated the OS, I set it up 
and it assumed I was the boss and entered my email that is used for our shared 
Apple ID.
.
Thanks for your help.

Best wishes from Diana 

Sent from my iPad

> On 29 Mar 2018, at 2:49 pm, Ronda Brown  wrote:
> 
> Hi Diana,
> Rob has already sorted the Hotspot connection for you.
> 
> This “VW BT 3209” you are concerned about. Do you have a VW (a Volkswagen 
> car)?
> This looks like when you pair your iPhone - Connect iPhone to VW Bluetooth?
> 
> Cheers,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
>> On 29 Mar 2018, at 10:44 am, Diana & Graham Stevens  
>> wrote:
>> 
>> Thanks Rob
>> 
>> I had already restarted the iPhone with no effect. This time I turned off 
>> absolutely everything even eMac and G4 tower which don’t appear in FMI. Did 
>> not go as far as disconnecting power. Rebooted modem and Time Capsule. 
>> Turned on iPad, iPhone. Bluetooth shows only the iPhone. Hopefully all hunky 
>> dory.
>> 
>> Still don’t understand why FMI does not show the iPhone.
>> 
>> Thanks so much, I can have breakfast now and start my day.
>> 
>> Best wishes from Diana 
>> Sent from my iPad
>> 
>>> On 29 Mar 2018, at 9:23 am, Rob Phillips  wrote:
>>> 
>>> restart all devices? 
>>> 
>>> Sent from OPPO Mail
>>> On Diana & Graham Stevens , 29 Mar 2018 9:14 a.m. 
>>> wrote:
>>> I have decided I can’t do without WAMUG, I shall pay my dues today.
>>> 
>>> If this is a bit garbled please bear with me, I am very depressed, any 
>>> fellow sufferers will know this means no ability to concentrate, accident 
>>> prone etc.
>>> 
>>> Present problem, I needed to use my iPad away from home. Set up Graham’s 
>>> iPhone as hot spot, turned off wifi on iPad to do it. Turned wifi on again. 
>>> Did not need to use the iPad after all, left it at home, this was on 
>>> Tuesday.
>>> 
>>> All well until today, iPhone tells me to turn on wifi for better location 
>>> services. Didn’t think I had turned it off. Hit the button, I can’t 
>>> remember what it said but whatever it was I assumed it would turn wifi on. 
>>> I cursed myself for using 4G for lengthy phone calls but it was necessary 
>>> because our landline has had an intermittent fault for over 2 weeks, off 
>>> 50% of time, Telstra technician hasn’t been able to solve it.
>>> 
>>> Connection unsuccessful. Message make sure “VW BT 3209” is turned on and in 
>>> range.
>>> 
>>> But it is connected, icons for Telstra and wifi. I have no idea what this 
>>> device is.
>>> 
>>> Looked in Bluetooth which shows both my iPad and this device as 
>>> unconnected. I get the equivalent message to above. But Find my iPhone on 
>>> my iPad shows my iPad and my old iPad 4 as connected. No mention of foreign 
>>> device.
>>> 
>>> Find my iPhone on the iPhone, logged me out for my own protection, logged 
>>> in again, it shows my two iPads, the iPhone doesn’t appear.
>>> 
>>> At one stage I managed to select the foreign device (I can’t remember how). 
>>> Forget this device was greyed out, I tried to Sync contacts, the only other 
>>> option got the same error message.
>>> 
>>> On my iPad the only device in Bluetooth is the iPhone.
>>> 
>>> I turned off Bluetooth on the iPhone, powered down and restarted. Unknown 
>>> device still there.
>>> 
>>> Should I turn Bluetooth off, if warns me against it?
>>> 
>>> The only other thing that might be relevant is that I noticed Graham has 
>>> not turned on Two-Factor Authentication.
>>> 
>>> I haven’t a clue what to do next nor whether this has serious implications. 
>>> Any suggestions?
>>> 
>>> Regards Diana
>>> 
>>> Sent from my iPad
>>> 
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Re: Strange Device

[Diana & Graham Stevens]

Thanks Rob

I had already restarted the iPhone with no effect. This time I turned off 
absolutely everything even eMac and G4 tower which don’t appear in FMI. Did not 
go as far as disconnecting power. Rebooted modem and Time Capsule. Turned on 
iPad, iPhone. Bluetooth shows only the iPhone. Hopefully all hunky dory.

Still don’t understand why FMI does not show the iPhone.

Thanks so much, I can have breakfast now and start my day.

Best wishes from Diana 
Sent from my iPad

> On 29 Mar 2018, at 9:23 am, Rob Phillips  wrote:
> 
> restart all devices? 
> 
> Sent from OPPO Mail
> On Diana & Graham Stevens , 29 Mar 2018 9:14 a.m. wrote:
> I have decided I can’t do without WAMUG, I shall pay my dues today.
> 
> If this is a bit garbled please bear with me, I am very depressed, any fellow 
> sufferers will know this means no ability to concentrate, accident prone etc.
> 
> Present problem, I needed to use my iPad away from home. Set up Graham’s 
> iPhone as hot spot, turned off wifi on iPad to do it. Turned wifi on again. 
> Did not need to use the iPad after all, left it at home, this was on Tuesday.
> 
> All well until today, iPhone tells me to turn on wifi for better location 
> services. Didn’t think I had turned it off. Hit the button, I can’t remember 
> what it said but whatever it was I assumed it would turn wifi on. I cursed 
> myself for using 4G for lengthy phone calls but it was necessary because our 
> landline has had an intermittent fault for over 2 weeks, off 50% of time, 
> Telstra technician hasn’t been able to solve it.
> 
> Connection unsuccessful. Message make sure “VW BT 3209” is turned on and in 
> range.
> 
> But it is connected, icons for Telstra and wifi. I have no idea what this 
> device is.
> 
> Looked in Bluetooth which shows both my iPad and this device as unconnected. 
> I get the equivalent message to above. But Find my iPhone on my iPad shows my 
> iPad and my old iPad 4 as connected. No mention of foreign device.
> 
> Find my iPhone on the iPhone, logged me out for my own protection, logged in 
> again, it shows my two iPads, the iPhone doesn’t appear.
> 
> At one stage I managed to select the foreign device (I can’t remember how). 
> Forget this device was greyed out, I tried to Sync contacts, the only other 
> option got the same error message.
> 
> On my iPad the only device in Bluetooth is the iPhone.
> 
> I turned off Bluetooth on the iPhone, powered down and restarted. Unknown 
> device still there.
> 
> Should I turn Bluetooth off, if warns me against it?
> 
> The only other thing that might be relevant is that I noticed Graham has not 
> turned on Two-Factor Authentication.
> 
> I haven’t a clue what to do next nor whether this has serious implications. 
> Any suggestions?
> 
> Regards Diana
> 
> Sent from my iPad
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Strange Device

[Diana & Graham Stevens]

I have decided I can’t do without WAMUG, I shall pay my dues today.

If this is a bit garbled please bear with me, I am very depressed, any fellow 
sufferers will know this means no ability to concentrate, accident prone etc.

Present problem, I needed to use my iPad away from home. Set up Graham’s iPhone 
as hot spot, turned off wifi on iPad to do it. Turned wifi on again. Did not 
need to use the iPad after all, left it at home, this was on Tuesday.

All well until today, iPhone tells me to turn on wifi for better location 
services. Didn’t think I had turned it off. Hit the button, I can’t remember 
what it said but whatever it was I assumed it would turn wifi on. I cursed 
myself for using 4G for lengthy phone calls but it was necessary because our 
landline has had an intermittent fault for over 2 weeks, off 50% of time, 
Telstra technician hasn’t been able to solve it.

Connection unsuccessful. Message make sure “VW BT 3209” is turned on and in 
range.

But it is connected, icons for Telstra and wifi. I have no idea what this 
device is.

Looked in Bluetooth which shows both my iPad and this device as unconnected. I 
get the equivalent message to above. But Find my iPhone on my iPad shows my 
iPad and my old iPad 4 as connected. No mention of foreign device.

Find my iPhone on the iPhone, logged me out for my own protection, logged in 
again, it shows my two iPads, the iPhone doesn’t appear.

At one stage I managed to select the foreign device (I can’t remember how). 
Forget this device was greyed out, I tried to Sync contacts, the only other 
option got the same error message.

On my iPad the only device in Bluetooth is the iPhone.

I turned off Bluetooth on the iPhone, powered down and restarted. Unknown 
device still there.

Should I turn Bluetooth off, if warns me against it?

The only other thing that might be relevant is that I noticed Graham has not 
turned on Two-Factor Authentication.

I haven’t a clue what to do next nor whether this has serious implications. Any 
suggestions?

Regards Diana 

Sent from my iPad
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Re: Lost iPhone

[Diana & Graham Stevens]

Hi Ronni 

Yes, Find My iPhone is turned on but the iPhone is Offline.

So now we start looking everywhere again only more thoroughly.

Thanks again for your help.

Best wishes from Diana 

Sent from my iPad

> On 25 Mar 2018, at 12:39 pm, Ronda Brown  wrote:
> 
> Hi Diana,
> 
> When you setup iCloud I would have expected you would have selected ‘Find My 
> Mac’.
> We always recommend everyone select ‘Find My Mac’.
> And would have enabled ‘Find my iPhone’ on your iDevices (iPad & iPhone)
> 
> To check if you do have Find My Phone:  
> 1. Go to System Preferences > iCloud and you will see what is selected there.
> Scroll to the bottom of the list to ‘Find My Mac’
> 
> 2. On your iPad: Check to see if you have the ‘Find iPhone’ app
> 
> If you have Find My iPhone enabled on your missing device.
> “You can use Find My iPhone to Find your device and take additional actions 
> that can help you recover it and keep your information safe”
> Check the link below for details 
> Find my iPhone
> <https://support.apple.com/en-au/HT201472>
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
>> On 25 Mar 2018, at 9:41 am, Diana & Graham Stevens  
>> wrote:
>> 
>> Making the most of WAMUG before the AGM which I think is cut off day. 
>> 
>> I have an 18 year old Nokia on Vodaphone 2G ‘No Plans’, just pay for calls, 
>> only person who has the number Graham, basically we make do with his iPhone. 
>> When my beloved iPod Classic’s battery gave out I replaced it with a prepaid 
>> iPhone SE because I knew the Nokia would not last for ever. Did not activate 
>> the SIM.
>> 
>> Vodaphone are closing the 2G network in May so I decided to move my number 
>> to iiNet. The SIM arrived and on Saturday I was going to install it but I 
>> have lost the iPhone. I have not used it since Monday when I swapped phones 
>> with Graham because I am in contact with a Telstra technician about an 
>> intermittent outage on our main landline which I discovered the Friday 
>> before, still ongoing.
>> 
>> I am fairly sure my iPhone is in the house, we have searched extensively, no 
>> luck. I got Telstra to check if the SIM had been activated, answer no. They 
>> then activated it, told me to wait for 24 hours before trying. The iPhone 
>> was turned on but I couldn’t remember whether it needed charging. The 
>> Telstra girl told me she had turned up the ring time to 30 sec then she 
>> claimed she rang it. We heard nothing, our house isn’t large, 30 sec is 
>> plenty of time to check all rooms.
>> 
>> Yesterday I tried in the house and near the car but it didn’t ring even 
>> once, went straight to Message Bank. I assume this indicates it is now 
>> turned off but I am puzzled about the 30 sec bit. The girl had an Asian 
>> accent and I am a bit deaf so maybe I misunderstood. Telstra have no way of 
>> tracking it. 
>> 
>> It would help to know if it is in the vicinity before I take the place 
>> apart, I am snowed under with things to do. Find My iPhone won’t work if the 
>> iPhone is turned off, I don’t even know if FMI was turned on, I don’t 
>> remember doing it but maybe it is turned on by default. The Telstra girl 
>> said she rang for 30 sec, if that is true it must have used the last bit of 
>> charge.
>> 
>> I am very stressed at present and having trouble thinking straight. Anyone 
>> have any ideas? Please will someone tell me whether what the Telstra girl 
>> told me is feasible and confirm the only way to find the iPhone is 
>> physically.
>> 
>> My brother-in-law found his iPhone after 5 months in the freezer!
>> 
>> Diana 
>> 
>> Sent from my iPad
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Lost iPhone

[Diana & Graham Stevens]

Making the most of WAMUG before the AGM which I think is cut off day. 

I have an 18 year old Nokia on Vodaphone 2G ‘No Plans’, just pay for calls, 
only person who has the number Graham, basically we make do with his iPhone. 
When my beloved iPod Classic’s battery gave out I replaced it with a prepaid 
iPhone SE because I knew the Nokia would not last for ever. Did not activate 
the SIM.

Vodaphone are closing the 2G network in May so I decided to move my number to 
iiNet. The SIM arrived and on Saturday I was going to install it but I have 
lost the iPhone. I have not used it since Monday when I swapped phones with 
Graham because I am in contact with a Telstra technician about an intermittent 
outage on our main landline which I discovered the Friday before, still ongoing.

I am fairly sure my iPhone is in the house, we have searched extensively, no 
luck. I got Telstra to check if the SIM had been activated, answer no. They 
then activated it, told me to wait for 24 hours before trying. The iPhone was 
turned on but I couldn’t remember whether it needed charging. The Telstra girl 
told me she had turned up the ring time to 30 sec then she claimed she rang it. 
We heard nothing, our house isn’t large, 30 sec is plenty of time to check all 
rooms.

Yesterday I tried in the house and near the car but it didn’t ring even once, 
went straight to Message Bank. I assume this indicates it is now turned off but 
I am puzzled about the 30 sec bit. The girl had an Asian accent and I am a bit 
deaf so maybe I misunderstood. Telstra have no way of tracking it. 

It would help to know if it is in the vicinity before I take the place apart, I 
am snowed under with things to do. Find My iPhone won’t work if the iPhone is 
turned off, I don’t even know if FMI was turned on, I don’t remember doing it 
but maybe it is turned on by default. The Telstra girl said she rang for 30 
sec, if that is true it must have used the last bit of charge.

I am very stressed at present and having trouble thinking straight. Anyone have 
any ideas? Please will someone tell me whether what the Telstra girl told me is 
feasible and confirm the only way to find the iPhone is physically.

My brother-in-law found his iPhone after 5 months in the freezer!

Diana 

Sent from my iPad
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Re: Apple TV

[Diana & Graham Stevens]

Hi Ronni 

I used the remote plugged in last night. I have never mastered Siri. Daniel 
gave me a lesson in technique when he delivered the ATV but Siri never 
understands me. Recently I have had a lot of experience talking to robots on 
the phone. Maybe I should try Siri again?

Thanks and best wishes from Diana 

Sent from my iPad

> On 24 Mar 2018, at 9:27 pm, Ronda Brown  wrote:
> 
> Hi Diana,
> The Siri Remote has a rechargeable battery inside. 
> With typical usage, you’ll need to charge it a few times a year. 
> An alert appears on the TV screen when the remote battery is running low; in 
> Settings, you can go to “Remotes and Devices” > Remote to check the battery 
> level.
> 
>  An easier way to check is just to ask Siri herself  ;-))
> You can continue to use the Siri Remote while it’s charging.
> 
> Kind Regards,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
>> On 24 Mar 2018, at 9:17 pm, Diana & Graham Stevens  
>> wrote:
>> 
>> Hi Ronni 
>> 
>> Thanks for the info. I didn’t see an alert probably because I wasn’t!
>> 
>> Best wishes from Diana 
>> 
>> Sent from my iPad
>> 
>>> On 24 Mar 2018, at 9:09 pm, Ronda Brown  wrote:
>>> 
>>> Hi Diana,
>>> When you need to charge your remote, an alert appears on your TV. 
>>> At any time, you can check your remote's charge. 
>>> Just go to Settings > Remotes and Devices > Remote and select your remote.
>>> 
>>> Kind Regards,
>>> Ronni
>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>> 
>>> 
>>>> On 24 Mar 2018, at 8:55 pm, Diana & Graham Stevens  
>>>> wrote:
>>>> 
>>>> Thanks Ronni 
>>>> 
>>>> I shall file that away for future reference. 
>>>> 
>>>> I think it was just a case of insufficient charge. I rebooted the Modem 
>>>> and Time Capsule and the next time I tried the ATV the light didn’t come 
>>>> on. Plugged it in, problem solved. Must have had just enough charge to 
>>>> work occasionally.
>>>> 
>>>> If it plays up when it is fully charged I’ll reset as suggested.
>>>> 
>>>> Is there any way of checking the level of charge like you can with mice?
>>>> 
>>>> Best wishes from Diana 
>>>> Sent from my iPad
>>>> 
>>>>> On 24 Mar 2018, at 8:26 pm, Ronni Brown  wrote:
>>>>> 
>>>>> Hi Diana,
>>>>> 
>>>>> Good to hear your problem has been sorted. I was going to suggest you 
>>>>> Reset your Apple Remote.
>>>>> How to reset your Siri Remote
>>>>> If your remote is out of battery, misbehaving, or you want to move it to 
>>>>> a new Apple TV, you can reset it by doing the following:
>>>>> 
>>>>>   • Simultaneously press the Menu and Volume Up buttons. 
>>>>>   • Hold for 2-3 seconds.
>>>>>   • Your remote should reset and return to pairing mode.
>>>>> 
>>>>> Cheers,
>>>>> Ronni
>>>>> 
>>>>> 13-inch MacBook Air (April 2014)
>>>>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>>>>> 8GB 1600MHz LPDDR3 SDRAM
>>>>> 512GB PCIe-based Flash Storage
>>>>> 
>>>>> macOS High Sierra 10.13.3
>>>>> 
>>>>> 
>>>>>> On 24 Mar 2018, at 7:56 pm, Diana & Graham Stevens 
>>>>>>  wrote:
>>>>>> 
>>>>>> Solved, it was the remote, all well now.
>>>>>> 
>>>>>> Diana
>>>>>> 
>>>>>> Sent from my iPad
>>>>>> 
>>>>>>> On 24 Mar 2018, at 12:29 pm, Diana & Graham Stevens 
>>>>>>>  wrote:
>>>>>>> 
>>>>>>> I’m not sure this will get through as I haven’t paid because we are 
>>>>>>> having severe financial problems, so fingers crossed.
>>>>>>> 
>>>>>>> The ATV4 did not turn on, no light. I unplugged and waited a few 
>>>>>>> minutes replugged, it turned on and showed a screen which looked 
>>>>>>> slightly different to usual (but maybe normally I don’t see the top 
>>>>>>> part). But I can’t do anything from the remote except change the 
>>>>>>> volume. This indicates it is not a problem with the remote.
>>>>>>> 
>>>>>>> Also the screens on the Panasonic TV looked slightly different, some 
>>>>>>> options greyed out. So this morning I unplugged the power board which 
>>>>>>> has all the TVs etc connected waited and plugged in again. This fixed 
>>>>>>> the Panasonic but the ATV is the same.
>>>>>>> 
>>>>>>> Is there any way of doing a reset without being able to access settings?
>>>>>>> 
>>>>>>> Any suggestions gratefully accepted. Incidentally I greatly regret 
>>>>>>> leaving WAMUG after so long.
>>>>>>> 
>>>>>>> Diana 
>>>>>>> 
>>>>>>> Sent from my iPad
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Re: Apple TV

[Diana & Graham Stevens]

Hi Ronni 

Thanks for the info. I didn’t see an alert probably because I wasn’t!

Best wishes from Diana 

Sent from my iPad

> On 24 Mar 2018, at 9:09 pm, Ronda Brown  wrote:
> 
> Hi Diana,
> When you need to charge your remote, an alert appears on your TV. 
> At any time, you can check your remote's charge. 
> Just go to Settings > Remotes and Devices > Remote and select your remote.
> 
> Kind Regards,
> Ronni
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
>> On 24 Mar 2018, at 8:55 pm, Diana & Graham Stevens  
>> wrote:
>> 
>> Thanks Ronni 
>> 
>> I shall file that away for future reference. 
>> 
>> I think it was just a case of insufficient charge. I rebooted the Modem and 
>> Time Capsule and the next time I tried the ATV the light didn’t come on. 
>> Plugged it in, problem solved. Must have had just enough charge to work 
>> occasionally.
>> 
>> If it plays up when it is fully charged I’ll reset as suggested.
>> 
>> Is there any way of checking the level of charge like you can with mice?
>> 
>> Best wishes from Diana 
>> Sent from my iPad
>> 
>>> On 24 Mar 2018, at 8:26 pm, Ronni Brown  wrote:
>>> 
>>> Hi Diana,
>>> 
>>> Good to hear your problem has been sorted. I was going to suggest you Reset 
>>> your Apple Remote.
>>> How to reset your Siri Remote
>>> If your remote is out of battery, misbehaving, or you want to move it to a 
>>> new Apple TV, you can reset it by doing the following:
>>> 
>>> • Simultaneously press the Menu and Volume Up buttons. 
>>> • Hold for 2-3 seconds.
>>> • Your remote should reset and return to pairing mode.
>>> 
>>> Cheers,
>>> Ronni
>>> 
>>> 13-inch MacBook Air (April 2014)
>>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>>> 8GB 1600MHz LPDDR3 SDRAM
>>> 512GB PCIe-based Flash Storage
>>> 
>>> macOS High Sierra 10.13.3
>>> 
>>> 
>>>> On 24 Mar 2018, at 7:56 pm, Diana & Graham Stevens  
>>>> wrote:
>>>> 
>>>> Solved, it was the remote, all well now.
>>>> 
>>>> Diana
>>>> 
>>>> Sent from my iPad
>>>> 
>>>>> On 24 Mar 2018, at 12:29 pm, Diana & Graham Stevens 
>>>>>  wrote:
>>>>> 
>>>>> I’m not sure this will get through as I haven’t paid because we are 
>>>>> having severe financial problems, so fingers crossed.
>>>>> 
>>>>> The ATV4 did not turn on, no light. I unplugged and waited a few minutes 
>>>>> replugged, it turned on and showed a screen which looked slightly 
>>>>> different to usual (but maybe normally I don’t see the top part). But I 
>>>>> can’t do anything from the remote except change the volume. This 
>>>>> indicates it is not a problem with the remote.
>>>>> 
>>>>> Also the screens on the Panasonic TV looked slightly different, some 
>>>>> options greyed out. So this morning I unplugged the power board which has 
>>>>> all the TVs etc connected waited and plugged in again. This fixed the 
>>>>> Panasonic but the ATV is the same.
>>>>> 
>>>>> Is there any way of doing a reset without being able to access settings?
>>>>> 
>>>>> Any suggestions gratefully accepted. Incidentally I greatly regret 
>>>>> leaving WAMUG after so long.
>>>>> 
>>>>> Diana 
>>>>> 
>>>>> Sent from my iPad
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Re: Apple TV

[Diana & Graham Stevens]

Thanks Ronni 

I shall file that away for future reference. 

I think it was just a case of insufficient charge. I rebooted the Modem and 
Time Capsule and the next time I tried the ATV the light didn’t come on. 
Plugged it in, problem solved. Must have had just enough charge to work 
occasionally.

If it plays up when it is fully charged I’ll reset as suggested.

Is there any way of checking the level of charge like you can with mice?

Best wishes from Diana 
Sent from my iPad

> On 24 Mar 2018, at 8:26 pm, Ronni Brown  wrote:
> 
> Hi Diana,
> 
> Good to hear your problem has been sorted. I was going to suggest you Reset 
> your Apple Remote.
> How to reset your Siri Remote
> If your remote is out of battery, misbehaving, or you want to move it to a 
> new Apple TV, you can reset it by doing the following:
> 
>   • Simultaneously press the Menu and Volume Up buttons. 
>   • Hold for 2-3 seconds.
>   • Your remote should reset and return to pairing mode.
> 
> Cheers,
> Ronni
> 
> 13-inch MacBook Air (April 2014)
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
> 
> macOS High Sierra 10.13.3
> 
> 
>> On 24 Mar 2018, at 7:56 pm, Diana & Graham Stevens  
>> wrote:
>> 
>> Solved, it was the remote, all well now.
>> 
>> Diana
>> 
>> Sent from my iPad
>> 
>>> On 24 Mar 2018, at 12:29 pm, Diana & Graham Stevens  
>>> wrote:
>>> 
>>> I’m not sure this will get through as I haven’t paid because we are having 
>>> severe financial problems, so fingers crossed.
>>> 
>>> The ATV4 did not turn on, no light. I unplugged and waited a few minutes 
>>> replugged, it turned on and showed a screen which looked slightly different 
>>> to usual (but maybe normally I don’t see the top part). But I can’t do 
>>> anything from the remote except change the volume. This indicates it is not 
>>> a problem with the remote.
>>> 
>>> Also the screens on the Panasonic TV looked slightly different, some 
>>> options greyed out. So this morning I unplugged the power board which has 
>>> all the TVs etc connected waited and plugged in again. This fixed the 
>>> Panasonic but the ATV is the same.
>>> 
>>> Is there any way of doing a reset without being able to access settings?
>>> 
>>> Any suggestions gratefully accepted. Incidentally I greatly regret leaving 
>>> WAMUG after so long.
>>> 
>>> Diana 
>>> 
>>> Sent from my iPad
> 
> 
> 
> 
> 
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Re: Apple TV

[Diana & Graham Stevens]

Solved, it was the remote, all well now.

Diana

Sent from my iPad

> On 24 Mar 2018, at 12:29 pm, Diana & Graham Stevens  
> wrote:
> 
> I’m not sure this will get through as I haven’t paid because we are having 
> severe financial problems, so fingers crossed.
> 
> The ATV4 did not turn on, no light. I unplugged and waited a few minutes 
> replugged, it turned on and showed a screen which looked slightly different 
> to usual (but maybe normally I don’t see the top part). But I can’t do 
> anything from the remote except change the volume. This indicates it is not a 
> problem with the remote.
> 
> Also the screens on the Panasonic TV looked slightly different, some options 
> greyed out. So this morning I unplugged the power board which has all the TVs 
> etc connected waited and plugged in again. This fixed the Panasonic but the 
> ATV is the same.
> 
> Is there any way of doing a reset without being able to access settings?
> 
> Any suggestions gratefully accepted. Incidentally I greatly regret leaving 
> WAMUG after so long.
> 
> Diana 
> 
> Sent from my iPad
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Apple TV

[Diana & Graham Stevens]

I’m not sure this will get through as I haven’t paid because we are having 
severe financial problems, so fingers crossed.

The ATV4 did not turn on, no light. I unplugged and waited a few minutes 
replugged, it turned on and showed a screen which looked slightly different to 
usual (but maybe normally I don’t see the top part). But I can’t do anything 
from the remote except change the volume. This indicates it is not a problem 
with the remote.

Also the screens on the Panasonic TV looked slightly different, some options 
greyed out. So this morning I unplugged the power board which has all the TVs 
etc connected waited and plugged in again. This fixed the Panasonic but the ATV 
is the same.

Is there any way of doing a reset without being able to access settings?

Any suggestions gratefully accepted. Incidentally I greatly regret leaving 
WAMUG after so long.

Diana 

Sent from my iPad
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Apologies

[Diana & Graham Stevens]

Apologies, I sent a message to WAMUG by mistake, it was an ancient draft that 
didn’t get sent. I was deleting rubbish and pressed the wrong button.

I thought it would bounce, can’t afford to pay any more.

Diana 

Sent from my iPad
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Re: Mail Problem

[Diana & Graham Stevens]

I am still struggling with this. I hoped someone would tell me if I should 
delete Graham's account and reinstate (and how to do it) or else suggest how I 
might get his SMTP server back online.

If I delete the account in Internet Accounts it warns it will remove its data 
from Mail, does this include all his downloaded emails?

If I delete the account in Mail I am afraid it will not allow me to set up a 
new account, that I may still get the sort of message I get when I try to edit 
the SMTP settings "A SMTP account already exists. Only a single SMTP account is 
allowed to be saved."

I've looked at the advice given on Apple's official Mail site but they don't 
tell you what to do if you can't save the settings. Their Mail Settings Lookup 
gives me the wrong information for the account, it thinks it is IMAP and has 
different ports. Maybe this is the 'Ghost' account except that Mail Settings 
Lookup gets the ports settings for my accounts wrong too, maybe it doesn't work 
in Sierra.

Connection Doctor reports that his SMTP server is offline but the "Network 
Diagnostics" is greyed out and nothing I select activates it.

I tried deleting the Preferences but it didn't delete the Server settings.

Diana
Sent from my iPad

> On 29 Oct 2017, at 6:40 am, Diana & Graham Stevens  
> wrote:
> 
> Postscript to my previous message:
> 
> I have got rid of the extra Internet Account. There was only one shared note, 
> I unshared it, deleted the account, re-shared and the extra account did not 
> reappear. It was redundant anyway as it is part of the iCloud Account.
> 
> It made no difference, Graham’s SMTP server is still offline. Should I delete 
> his account and reinstate?
> 
> Diana
> 
> Hi Ronni
> 
> I had tried to edit the SMTP Server list but did not try adding a server. 
> 
> I added the server as you described below. But when I select it from the list 
> it puts my email address in the username.
> 
> The drop-down list has:
> iCloud (Offline)
> iinet.net.au
> mail.iinet.net.au (Offline)
> SMTP [default name added server]
> 
> Choosing any option from the list results in my email address being in the 
> username. Choosing the 3rd option initially puts Graham's address in, then it 
> changes to mine. I tried to get the server back online, tried taking all 
> accounts offline, restart, safe mode, zapped PRAM (totally weird with no 
> chime) nothing fixed it.
> 
> The outgoing port is 587, I assume that Daniel chose this when he set up the 
> computer. 
> 
> I just looked in the Internet Account Preferences and there is one for each 
> of our accounts plus a second iinet.net.au labeled 'Notes' where the others 
> have 'Mail'. When I select it I get the error message "Can't connect to 
> account ... enter password ...". 
> 
> Should I delete it?
> 
> Thanks for your help, Diana 
> 
> Sent from my iPad
> 
>> On 28 Oct 2017, at 12:02 pm, Ronni Brown  wrote:
>> 
>> Hello Diana,
>> 
>> Check Graham’s iiNet Account settings are correct.
>> 
>> You can 'Edit the SMTP Server List’.
>> Incoming (POP/IMAP email Server  - Outgoing (SMTP) email server
>>mail.iinet.net.au 
>> mail.iinet.net.au
>> 
>> 
>> 1. Open Mail > Preferences > Accounts
>> 
>> 2. Click “iiNet POP" & Under 'Accounts'
>> 
>> 3. Go to Server Settings/ Outgoing Mail Server (SMTP): mail.iinet.net.au
>> 
>> click on the Arrow & Scroll to 'Edit SMTP Server List'
>> 
>> 4. Click the +
>> 
>> 5. Double click (where it says to) & type in mail.iinet.net.au
>> 
>> 6. Click  mail.iinet.net.au so it shows in Outgoing Mail Server (SMTP)
>> 
>> 7. See if you can send an email 
>> 
>> 
>> SSL Encrypted ports (recommended for Hosted Exchange through the iiNet Group)
>>  • Ensure that your email settings are correct for your iiNet Group 
>> email, 
>>  • particularly: Outgoing (SMTP) port: 465
>> SSL: Enabled
>> Authentication/password: Yes - use your email address as the username, and 
>> your email password
>>  
>>  •       If you find the above settings aren’t working for you, try the 
>> following settings for your outgoing mail server:
>>  
>> Outgoing port: 587
>>  • Authentication/password: Yes - use your email address as the 
>> username, and your email password
>> 
>> 
>> Regards,
>> Ronni
>> 
>> 13-inch MacBook Air (April 2014)
>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>> 8GB 1600MHz L

Re: Mail Problem

[Diana & Graham Stevens]

Postscript to my previous message:

I have got rid of the extra Internet Account. There was only one shared note, I 
unshared it, deleted the account, re-shared and the extra account did not 
reappear. It was redundant anyway as it is part of the iCloud Account.

It made no difference, Graham’s SMTP server is still offline. Should I delete 
his account and reinstate?

Diana

Hi Ronni

I had tried to edit the SMTP Server list but did not try adding a server. 

I added the server as you described below. But when I select it from the list 
it puts my email address in the username.

The drop-down list has:
iCloud (Offline)
iinet.net.au <http://iinet.net.au/>
mail.iinet.net.au <http://mail.iinet.net.au/> (Offline)
SMTP [default name added server]

Choosing any option from the list results in my email address being in the 
username. Choosing the 3rd option initially puts Graham's address in, then it 
changes to mine. I tried to get the server back online, tried taking all 
accounts offline, restart, safe mode, zapped PRAM (totally weird with no chime) 
nothing fixed it.

The outgoing port is 587, I assume that Daniel chose this when he set up the 
computer. 

I just looked in the Internet Account Preferences and there is one for each of 
our accounts plus a second iinet.net.au <http://iinet.net.au/> labeled 'Notes' 
where the others have 'Mail'. When I select it I get the error message "Can't 
connect to account ... enter password ...". 

Should I delete it?

Thanks for your help, Diana 

Sent from my iPad

On 28 Oct 2017, at 12:02 pm, Ronni Brown mailto:ro...@mac.com>> 
wrote:

> Hello Diana,
> 
> Check Graham’s iiNet Account settings are correct.
> 
> You can 'Edit the SMTP Server List’.
> Incoming (POP/IMAP email Server  - Outgoing (SMTP) email server
>mail.iinet.net.au <http://mail.iinet.net.au/>  
> mail.iinet.net.au <http://mail.iinet.net.au/>
> 
> 
> 1. Open Mail > Preferences > Accounts
> 
> 2. Click “iiNet POP" & Under 'Accounts'
> 
> 3. Go to Server Settings/ Outgoing Mail Server (SMTP): mail.iinet.net.au 
> <http://mail.iinet.net.au/>
> click on the Arrow & Scroll to 'Edit SMTP Server List'
> 
> 4. Click the +
> 
> 5. Double click (where it says to) & type in mail.iinet.net.au 
> <http://mail.iinet.net.au/>
> 6. Click  mail.iinet.net.au <http://mail.iinet.net.au/> so it shows in 
> Outgoing Mail Server (SMTP)
> 
> 7. See if you can send an email 
> 
> 
> SSL Encrypted ports (recommended for Hosted Exchange through the iiNet Group)
>   • Ensure that your email settings are correct for your iiNet Group 
> email, 
>   • particularly: Outgoing (SMTP) port: 465
> SSL: Enabled
> Authentication/password: Yes - use your email address as the username, and 
> your email password
>  
>   •   If you find the above settings aren’t working for you, try the 
> following settings for your outgoing mail server:
>   
> Outgoing port: 587
>   • Authentication/password: Yes - use your email address as the 
> username, and your email password
> 
> 
> Regards,
> Ronni
> 
> 13-inch MacBook Air (April 2014)
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
> 
> macOS High Sierra 10.13
> 
> 
>> On 27 Oct 2017, at 9:36 am, Diana & Graham Stevens > <mailto:diag...@iinet.net.au>> wrote:
>> 
>> Good morning all
>> 
>> Graham can't send emails from his POP account (no problem with incoming 
>> mail). At first this fault was intermittent but for the last 2 days every 
>> time he tried he got the same message "Can't connect to server ... enter 
>> password" then "unable to verify ...".
>> 
>> In preferences the SMTP password wasn't filled in with "optional" showing. 
>> If I filled in the password I couldn't save it because only one SMTP server 
>> is allowed.
>> 
>> Because Graham needed to send an important email, I set up one of my email 
>> addresses with his name and he sent it last night.
>> 
>> This morning I sent a test message from his account and it went. When I 
>> looked at the preferences for his account my email address is in the SMTP 
>> box and the password is now filled in. Gremlins?
>> 
>> I tried to change the SMTP to his account but got the same "only one 
>> allowed" How can I fix this please.
>> 
>> iMac (Retina 4K, 21.5-inch, 2017) 3.4 GHz Intel Core i5 OS 10.12.6
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Re: Mail Problem

[Diana & Graham Stevens]

Hi Ronni

I had tried to edit the SMTP Server list but did not try adding a server. 

I added the server as you described below. But when I select it from the list 
it puts my email address in the username.

The drop-down list has:
iCloud (Offline)
iinet.net.au
mail.iinet.net.au (Offline)
SMTP [default name added server]

Choosing any option from the list results in my email address being in the 
username. Choosing the 3rd option initially puts Graham's address in, then it 
changes to mine. I tried to get the server back online, tried taking all 
accounts offline, restart, safe mode, zapped PRAM (totally weird with no chime) 
nothing fixed it.

The outgoing port is 587, I assume that Daniel chose this when he set up the 
computer. 

I just looked in the Internet Account Preferences and there is one for each of 
our accounts plus a second iinet.net.au labeled 'Notes' where the others have 
'Mail'. When I select it I get the error message "Can't connect to account ... 
enter password ...". 

Should I delete it?

Thanks for your help, Diana 

Sent from my iPad

> On 28 Oct 2017, at 12:02 pm, Ronni Brown  wrote:
> 
> Hello Diana,
> 
> Check Graham’s iiNet Account settings are correct.
> 
> You can 'Edit the SMTP Server List’.
> Incoming (POP/IMAP email Server  - Outgoing (SMTP) email server
>mail.iinet.net.au  mail.iinet.net.au
> 
> 
> 1. Open Mail > Preferences > Accounts
> 
> 2. Click “iiNet POP" & Under 'Accounts'
> 
> 3. Go to Server Settings/ Outgoing Mail Server (SMTP): mail.iinet.net.au
> 
> click on the Arrow & Scroll to 'Edit SMTP Server List'
> 
> 4. Click the +
> 
> 5. Double click (where it says to) & type in mail.iinet.net.au
> 
> 6. Click  mail.iinet.net.au so it shows in Outgoing Mail Server (SMTP)
> 
> 7. See if you can send an email 
> 
> 
> SSL Encrypted ports (recommended for Hosted Exchange through the iiNet Group)
>   • Ensure that your email settings are correct for your iiNet Group 
> email, 
>   • particularly: Outgoing (SMTP) port: 465
> SSL: Enabled
> Authentication/password: Yes - use your email address as the username, and 
> your email password
>  
>   •   If you find the above settings aren’t working for you, try the 
> following settings for your outgoing mail server:
>   
> Outgoing port: 587
>   • Authentication/password: Yes - use your email address as the 
> username, and your email password
> 
> 
> Regards,
> Ronni
> 
> 13-inch MacBook Air (April 2014)
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
> 
> macOS High Sierra 10.13
> 
> 
>> On 27 Oct 2017, at 9:36 am, Diana & Graham Stevens  
>> wrote:
>> 
>> Good morning all
>> 
>> Graham can't send emails from his POP account (no problem with incoming 
>> mail). At first this fault was intermittent but for the last 2 days every 
>> time he tried he got the same message "Can't connect to server ... enter 
>> password" then "unable to verify ...".
>> 
>> In preferences the SMTP password wasn't filled in with "optional" showing. 
>> If I filled in the password I couldn't save it because only one SMTP server 
>> is allowed.
>> 
>> Because Graham needed to send an important email, I set up one of my email 
>> addresses with his name and he sent it last night.
>> 
>> This morning I sent a test message from his account and it went. When I 
>> looked at the preferences for his account my email address is in the SMTP 
>> box and the password is now filled in. Gremlins?
>> 
>> I tried to change the SMTP to his account but got the same "only one 
>> allowed" How can I fix this please.
>> 
>> iMac (Retina 4K, 21.5-inch, 2017) 3.4 GHz Intel Core i5 OS 10.12.6
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Mail Problem

[Diana & Graham Stevens]

Good morning all

Graham can't send emails from his POP account (no problem with incoming mail). 
At first this fault was intermittent but for the last 2 days every time he 
tried he got the same message "Can't connect to server ... enter password" then 
"unable to verify ...".

In preferences the SMTP password wasn't filled in with "optional" showing. If I 
filled in the password I couldn't save it because only one SMTP server is 
allowed.

Because Graham needed to send an important email, I set up one of my email 
addresses with his name and he sent it last night.

This morning I sent a test message from his account and it went. When I looked 
at the preferences for his account my email address is in the SMTP box and the 
password is now filled in. Gremlins?

I tried to change the SMTP to his account but got the same "only one allowed" 
How can I fix this please.

iMac (Retina 4K, 21.5-inch, 2017) 3.4 GHz Intel Core i5 OS 10.12.6

Diana 

Sent from my iPad


Sent from my iPad
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Re: Apple TV and Bluetooth Speakers

[Diana & Graham Stevens]

Hi Severin and others

I solved my problem with Sennheiser headphones (c. $400) plus an RCA to 3.5 mm 
female jack ($5.50). This allows me to have speaker sound when I connect to the 
old NEC TV. I discovered that my newer Panasonic TV does not mute the sound 
when I connect to the headphone jack.

I have also learned that not all TVs have RCA audio out, some do not mute the 
sound and some have an option to change muting in the settings. This solution 
should work with any other spare audio out channel and a suitable adapter. I 
was also told that some TVs can't support multiple audio out (this seems 
illogical and it was a salesman who probably hoped to sell me a new TV). It 
would also work with cheaper headphones but this model allows two sets of 
headphones attached to the same transmitter in case Graham needs them in the 
future. Spare headphones (c. $200).

I know that this is off-topic but I also know of another list member who has 
the same problem, there may be others. It seems reasonable to supply a 
solution. I was helped to this satisfactory solution by a very kind non-member 
who reads the list.

Diana 
On 13 Oct 2017, at 4:32 pm, Severin Crisp mailto:sevcr...@westnet.com.au>> wrote:

> We have a similar problem; we are both suffering from a degree of hearing 
> loss, they tell us it is something to do with advancing years!  
> Accordingly purchase a Bose Solo system, not cheap, but it made a remarkable 
> difference.  We now both get the dialog from mumbling Americans on TV shows 
> and films and even Geordies are more or less intelligible!   
> It was a real boon for us, though our sons when they visit complain of the 
> the high sound level!  
> Though this is not a direct solution to your stated split system need it 
> worked for us!  
> Best wishes
> Severin
> 
>> On 13 Oct 2017, at 12:54 pm, Diana & Graham Stevens > <mailto:diag...@iinet.net.au>> wrote:
>> 
>> Hi everyone
>> 
>> I am getting deaf so I often can't hear the TV, I would like Bluetooth 
>> earphones but then my husband can't hear. I wondered if it is possible to 
>> pair the Apple TV with one of the new Bose mini speakers. High quality sound 
>> which we could have nearby.
>> 
>> If this worked maybe we could get a Bluetooth transmitter to plug into the 
>> sound jack on the TV which does not have Bluetooth. 
>> 
>> The Bose specifications say you can pair two speakers for stereo 'party' 
>> mode. Presumably this is achieved by using their App on a separate device 
>> and streaming to the TV so it would not work directly with the Apple TV?
>> 
>> If anyone has experience with this or a solution to using headphones and 
>> still having sound for the rest of the family please let me know. Maybe 
>> off-list if this is too off-topic.

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Re: Apple TV and Bluetooth Speakers

[Diana & Graham Stevens]

I remember when you had all the trouble with the optical cable. I am going to 
investigate connecting wireless headphones to the optical-digital audio out 
which should not cancel the audio via the speakers. I have Panasonic also so I 
shall visit JB HiFi and take advice. Thanks again for your help.

Best wishes from Diana 
Sent from my iPad

> On 13 Oct 2017, at 5:43 pm, Severin Crisp  wrote:
> 
> My system is effective if rather complex with two tv recorders and the hifi 
> music as well.  They are all in a convenient cupboard while the TV is quite 
> separate on a table fairly close to us.  The cabling is interesting and of 
> course I have six handpieces, all of which are used!.   The sound from the 
> recorders (and Apple TV) go through a magic box which is needed - the sound 
> from our Panasonic recorders will not play via the Bose optical fibre 
> channel, a Panasonic quirk fixed by the magic box.   The AV sound is fine 
> though probably of lower quality and I was seeking the best.   The no go of 
> the optical fibre channel was hard nut to crack - flashing light was coming 
> out the end of the pipe but the Bose would not accept it though perfectly 
> happy on AV sound pair.  
> In a couple of weeks I have the joys of the NBN, though my current link is 
> fine and Netflix is faultless.   

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Re: Apple TV and Bluetooth Speakers

[Diana & Graham Stevens]

Thanks for this info Severin. 

It sounds what we need, we are both a bit deaf. I shall investigate further 
though explaining our 'just grew like Topsy / Heath Robinson' entertainment 
system may be a challenge!

Best wishes from Diana 
Sent from my iPad

> On 13 Oct 2017, at 4:32 pm, Severin Crisp  wrote:
> 
> We have a similar problem; we are both suffering from a degree of hearing 
> loss, they tell us it is something to do with advancing years!  
> Accordingly purchase a Bose Solo system, not cheap, but it made a remarkable 
> difference.  We now both get the dialog from mumbling Americans on TV shows 
> and films and even Geordies are more or less intelligible!   
> It was a real boon for us, though our sons when they visit complain of the 
> the high sound level!  
> Though this is not a direct solution to your stated split system need it 
> worked for us!  
> Best wishes
> Severin
> 
>> On 13 Oct 2017, at 12:54 pm, Diana & Graham Stevens  
>> wrote:
>> 
>> Hi everyone
>> 
>> I am getting deaf so I often can't hear the TV, I would like Bluetooth 
>> earphones but then my husband can't hear. I wondered if it is possible to 
>> pair the Apple TV with one of the new Bose mini speakers. High quality sound 
>> which we could have nearby.
>> 
>> If this worked maybe we could get a Bluetooth transmitter to plug into the 
>> sound jack on the TV which does not have Bluetooth. 
>> 
>> The Bose specifications say you can pair two speakers for stereo 'party' 
>> mode. Presumably this is achieved by using their App on a separate device 
>> and streaming to the TV so it would not work directly with the Apple TV?
>> 
>> If anyone has experience with this or a solution to using headphones and 
>> still having sound for the rest of the family please let me know. Maybe 
>> off-list if this is too off-topic.
>> 
>> Best wishes from Diana 
>> 
>> Sent from my iPad
>> -- The WA Macintosh User Group Mailing List --
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>> Settings & Unsubscribe - 
>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
> 
> 
> 
>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>mail to: sevcr...@westnet.com.au
> 
> 
> 
> 
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Apple TV and Bluetooth Speakers

[Diana & Graham Stevens]

Hi everyone

I am getting deaf so I often can't hear the TV, I would like Bluetooth 
earphones but then my husband can't hear. I wondered if it is possible to pair 
the Apple TV with one of the new Bose mini speakers. High quality sound which 
we could have nearby.

If this worked maybe we could get a Bluetooth transmitter to plug into the 
sound jack on the TV which does not have Bluetooth. 

The Bose specifications say you can pair two speakers for stereo 'party' mode. 
Presumably this is achieved by using their App on a separate device and 
streaming to the TV so it would not work directly with the Apple TV?

If anyone has experience with this or a solution to using headphones and still 
having sound for the rest of the family please let me know. Maybe off-list if 
this is too off-topic.

Best wishes from Diana 

Sent from my iPad
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Re: Photo Printer, Photoshop & Ancient Mac

[Diana & Graham Stevens]

Hi Daniel

Thanks for all the information. 

The SC-600 has high-capacity cartridges which are expensive and we do not print 
large numbers of photos. I shall probably stick with my original idea, the 
SC-450.

The 2100 cartridges have already been claimed.

Best wishes from Diana

On 18/02/2017, at 5:32 PM, Daniel Kerr  wrote:

> Hi Diana
> 
> I’ve got a client with the SC-P600 (from memory) and he’s very happy with it. 
> They are quite a good printer. I supplied that model to another client as 
> well. I still find the Epson range very good. So although I haven’t had any 
> personal experience myself directly, I know a couple people with them that 
> are happy with them.
> 
> The WiFI printing works well, and you can connect the printer direct to the 
> modem with Ethernet as well. This can sometimes be a bit more reliable.
> (You may be able to still print to it from the G4 via Print Sharing or 
> similar,…but without drivers for the older OS, it may be a little more 
> difficult).
> 
> Java to install for CS4 on the 10.8.5 machine isn’t too bad. I’ve done it for 
> a few clients using the Apple link and it was pretty easy. (as another 
> option).
> 
> Hope that info helps.
> 
> Kind regards
> Daniel
> 
>> On 18 Feb 2017, at 5:17 pm, Diana & Graham Stevens  
>> wrote:
>> 
>> My Epson Stylus Photo 2100 has given up and I would like to replace it. 
>> There are so many possibilities it is hard to chose, if anyone can suggest a 
>> suitable replacement I would be grateful. The Epson SureColor SC-P405 looks 
>> about equivalent, does anyone have experience with this model?
>> 
>> My choice is complicated by the fact that the 2100 has been attached to my 
>> old G4 Quicksilver on which I run Adobe CS1 in OS 10.3. This is quite 
>> adequate for my requirements. There are of course no Printer Drivers for 
>> ancient OS so the new Printer will not be connected to the G4. I expect it 
>> will be connected to the Network via WiFi and all our computers will be able 
>> to access it (including the G4 which is connected via Ethernet).
>> 
>> Otherwise I shall need to do something about Photoshop and my usage is not 
>> regular enough to justify a monthly subscription. Photoshop Elements does 
>> not do enough. I did buy a second-hand copy of CS3 to run on my MacBook Pro 
>> (OS 10.8.5) but it requires Java which I have been loth to install.
>> 
>> I had just purchased a new set of the 7 ink cartridges. If anyone would like 
>> them for free I shall retrieve them from Well Connected. I had hoped it was 
>> just the switch which was faulty so I wasted $150 on a diagnosis (mother 
>> board). It is possible one may be available but it will cost as much as a 
>> new printer and no warranty.
>> 
>> Before I abandon the repair path I would like reassurance that a WiFi 
>> connected Network Printer will work. If any one has comments on any of this 
>> please let me know.
>> 
>> Best wishes to all from Diana

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Photo Printer, Photoshop & Ancient Mac

[Diana & Graham Stevens]

My Epson Stylus Photo 2100 has given up and I would like to replace it. There 
are so many possibilities it is hard to chose, if anyone can suggest a suitable 
replacement I would be grateful. The Epson SureColor SC-P405 looks about 
equivalent, does anyone have experience with this model?

My choice is complicated by the fact that the 2100 has been attached to my old 
G4 Quicksilver on which I run Adobe CS1 in OS 10.3. This is quite adequate for 
my requirements. There are of course no Printer Drivers for ancient OS so the 
new Printer will not be connected to the G4. I expect it will be connected to 
the Network via WiFi and all our computers will be able to access it (including 
the G4 which is connected via Ethernet).

Otherwise I shall need to do something about Photoshop and my usage is not 
regular enough to justify a monthly subscription. Photoshop Elements does not 
do enough. I did buy a second-hand copy of CS3 to run on my MacBook Pro (OS 
10.8.5) but it requires Java which I have been loth to install.

I had just purchased a new set of the 7 ink cartridges. If anyone would like 
them for free I shall retrieve them from Well Connected. I had hoped it was 
just the switch which was faulty so I wasted $150 on a diagnosis (mother 
board). It is possible one may be available but it will cost as much as a new 
printer and no warranty.

Before I abandon the repair path I would like reassurance that a WiFi connected 
Network Printer will work. If any one has comments on any of this please let me 
know.

Best wishes to all from Diana
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Re: Mysterious Extra Music Album

[Diana & Graham Stevens]

Hi Mike

Thanks for the swift reply. I shall remove it and stop worrying!

Best wishes from Diana
 
On 31/01/2016, at 10:31 AM, Mike Murray  wrote:

> Hi Diane
> 
> The album was a freebie from Apple in 2014. We all got one. Bono later 
> apologised for foisting on itune users.
> 
> You can remove it - see this https://support.apple.com/en-au/HT201396
> 
> Cheers
> Mike
> 
> 
> Mike Murray and Lesley Silvester
> TimeTrackers
> PO Box 197
> Melville, 6956
> Western Australia
> 
> Tel 08 9339 8078
> Mob 0407 669 376
> 
> British and Australian genealogical and historical research, 
> education, publishing, film-making and DNA consulting
> 
> www.timetrackers.com.au
> 
> On 31 Jan 2016, at 10:24 am, Diana & Graham Stevens  
> wrote:
>> 
>> I just backed up my iPad and upgraded to iOS 9.2.1, I also rediscovered an 
>> album ("latest purchase, not on device").
>> 
>> I found it originally on my iPad after the last back up at the beginning of 
>> January, it is U2 Songs of Innocence. I don't use iTunes much and I mainly 
>> listen to classical music (my only rock album is a Kate Bush) so it was a 
>> big surprise. At that stage I could not find it on the MacBook Pro. 
>> 
>> I checked my purchase history, it is not there but I changed my password 
>> just in case. But then I became unwell and forgot about it.
>> 
>> Now it is definitely on the MBP, which is how I noticed it again. It is also 
>> on Graham's iMac.
>> 
>> Can anyone suggest how this happened and what I should do about it? There is 
>> a facility to report problems with my account but I did not pay for it 
>> (credit card account always checked).
>> 
>> Best wishes to all from Diana
>> 
>> Sent from my iPad

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Mysterious Extra Music Album

[Diana & Graham Stevens]

I just backed up my iPad and upgraded to iOS 9.2.1, I also rediscovered an 
album ("latest purchase, not on device").

I found it originally on my iPad after the last back up at the beginning of 
January, it is U2 Songs of Innocence. I don't use iTunes much and I mainly 
listen to classical music (my only rock album is a Kate Bush) so it was a big 
surprise. At that stage I could not find it on the MacBook Pro. 

I checked my purchase history, it is not there but I changed my password just 
in case. But then I became unwell and forgot about it.

Now it is definitely on the MBP, which is how I noticed it again. It is also on 
Graham's iMac.

Can anyone suggest how this happened and what I should do about it? There is a 
facility to report problems with my account but I did not pay for it (credit 
card account always checked).

Best wishes to all from Diana

Sent from my iPad
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Re: Apple Recalls Some International Wall Plug Adapters

[Diana & Graham Stevens]

Hi Ronni

You misunderstood what I meant. l couldn't use your link on the iPhone (no 
email) so I typed in the url and then selected the recall. The page looked 
exactly the same but the third  "web" option was replaced by "Apple Support" 
which tells you how to contact them via phone etc.

I had no trouble ordering the 2 replacements apart from being unable to log off 
my Apple ID in order to use Graham's ID for the second request.  I solved this 
by using a different device. 

It was not a request for help, just a comment that maybe this type of thing 
caused Alan's problem.

Diana

Sent from my iPad

> On 29 Jan 2016, at 1:32 PM, Ronda Brown  wrote:
> 
> Hi Diana,
> 
> From the link I sent in my 1st email to the list, and you mentioned the web 
> method was not there... yes it is.
>>>>> https://www.apple.com/au/support/ac-wallplug-adapter/
> 
> Request a replacement via the web.
> 
> Sent from Ronni's iPad4
> 
> 
>> On 29 Jan 2016, at 12:29 PM, Diana & Graham Stevens  
>> wrote:
>> 
>> Hi Ronni
>> 
>> I ordered a replacement for my iPad from the iPad but when I tried to order 
>> one for Graham it would not let me change the AppleID. I tried to cancel and 
>> log out but failed. 
>> 
>> So I tried from his iPhone, found the page on Apple Support (he doesn't have 
>> email on his phone so I couldn't use your link). But there was no "web" 
>> link, instead the third option was Apple Support which was just the normal 
>> contact Apple site.  Maybe that is why Alan had trouble?.
>> 
>> I then used my MacBook Pro to order the second adaptor.
>> 
>> Best wishes from Diana
>> 
>>> On 29/01/2016, at 11:51 AM, Ronda Brown  wrote:
>>> 
>>> Hi Alan,
>>> 
>>> No, Apple don't need the adapter back, or your iPhone/iPad they will just 
>>> send a replacement if your serial number indicated that the adapter is one 
>>> on the recall list.
>>> 
>>> Not all of the same design are on the recall list, only the ones stated in 
>>> the recall details on the link I sent before.
>>>>> https://www.apple.com/au/support/ac-wallplug-adapter
>>> 
>>> 
>>> Identifying your wall plug adapter
>>> Compare your adapter to the images below. An affected wall plug adapter has 
>>> 4 or 5 characters or no characters on the inside slot where it attaches to 
>>> an Apple power adapter. Redesigned adapters have a 3-letter regional code 
>>> in the slot (EUR, KOR, AUS, ARG or BRA
>>> 
>>> Cheers,
>>> Ronni
>>> 
>>> Sent from Ronni's iPad4
>>> 
>>> 
>>>> On 29 Jan 2016, at 11:19 AM, Alan Smith  wrote:
>>>> 
>>>> Hi Ronni
>>>> 
>>>> Thanks for details about the problem adapter. You stated the actual 
>>>> slide-removable Australian 240 volt pin component (of the USB charger) was 
>>>> the item subject to failure.
>>>> 
>>>> I tried the on-line submission method for my iPhone but it requires me 
>>>> take the iPhone to Australia Post for despatch into the unknown!!  They 
>>>> don’t ask for the wall plug adapter or even just the removable bit.   I 
>>>> assume a similar submission for my iPad would require me to send the 
>>>> actual iPad device as well.  I will book a Genius appoinment at an Apple 
>>>> Store instead (the other Apple option).
>>>> 
>>>> By the way, if the item subject to failure is the actual slide-removable 
>>>> Australian 240Volt pin component, then the Apple battery charger (for 2 AA 
>>>> cells) has exactly the same design of plug - but is not subject to recall.
>>>> 
>>>> Cheers
>>>> (a confused) Alan
>>>> 
>>>>> On 29 Jan 2016, at 9:54 AM, Ronni Brown  wrote:
>>>>> 
>>>>> Hello WAMUGers,
>>>>> 
>>>>> My Wall Plug Adapter that came with my iPad 4th Generation is one of 
>>>>> these recalls.
>>>>> I’ve ordered a replacement through the web link I’ve supplied at the 
>>>>> bottom of this message.
>>>>> ===
>>>>> "Apple has issued a recall for some two-prong wall plug adapters used in 
>>>>> Argentina, Australia, Brazil, Continental Europe, Korea, and New Zealand. 
>>>>> These adapters shipped from 2003 to 2015 with various Apple devices. The 
>>>>> danger is that the prongs may break off and create an elect

Re: Apple Recalls Some International Wall Plug Adapters

[Diana & Graham Stevens]

Hi Ronni

I ordered a replacement for my iPad from the iPad but when I tried to order one 
for Graham it would not let me change the AppleID. I tried to cancel and log 
out but failed. 

So I tried from his iPhone, found the page on Apple Support (he doesn't have 
email on his phone so I couldn't use your link). But there was no "web" link, 
instead the third option was Apple Support which was just the normal contact 
Apple site.  Maybe that is why Alan had trouble?.

I then used my MacBook Pro to order the second adaptor.

Best wishes from Diana

On 29/01/2016, at 11:51 AM, Ronda Brown  wrote:

> Hi Alan,
> 
> No, Apple don't need the adapter back, or your iPhone/iPad they will just 
> send a replacement if your serial number indicated that the adapter is one on 
> the recall list.
> 
> Not all of the same design are on the recall list, only the ones stated in 
> the recall details on the link I sent before.
>>> https://www.apple.com/au/support/ac-wallplug-adapter
> 
> 
> Identifying your wall plug adapter
> Compare your adapter to the images below. An affected wall plug adapter has 4 
> or 5 characters or no characters on the inside slot where it attaches to an 
> Apple power adapter. Redesigned adapters have a 3-letter regional code in the 
> slot (EUR, KOR, AUS, ARG or BRA
> 
> Cheers,
> Ronni
> 
> Sent from Ronni's iPad4
> 
> 
> On 29 Jan 2016, at 11:19 AM, Alan Smith  wrote:
> 
>> Hi Ronni
>> 
>> Thanks for details about the problem adapter. You stated the actual 
>> slide-removable Australian 240 volt pin component (of the USB charger) was 
>> the item subject to failure.
>> 
>> I tried the on-line submission method for my iPhone but it requires me take 
>> the iPhone to Australia Post for despatch into the unknown!!  They don’t ask 
>> for the wall plug adapter or even just the removable bit.   I assume a 
>> similar submission for my iPad would require me to send the actual iPad 
>> device as well.  I will book a Genius appoinment at an Apple Store instead 
>> (the other Apple option).
>> 
>> By the way, if the item subject to failure is the actual slide-removable 
>> Australian 240Volt pin component, then the Apple battery charger (for 2 AA 
>> cells) has exactly the same design of plug - but is not subject to recall.
>> 
>> Cheers
>> (a confused) Alan
>> 
>>> On 29 Jan 2016, at 9:54 AM, Ronni Brown  wrote:
>>> 
>>> Hello WAMUGers,
>>> 
>>> My Wall Plug Adapter that came with my iPad 4th Generation is one of these 
>>> recalls.
>>> I’ve ordered a replacement through the web link I’ve supplied at the bottom 
>>> of this message.
>>> ===
>>> "Apple has issued a recall for some two-prong wall plug adapters used in 
>>> Argentina, Australia, Brazil, Continental Europe, Korea, and New Zealand. 
>>> These adapters shipped from 2003 to 2015 with various Apple devices. The 
>>> danger is that the prongs may break off and create an electric shock risk.
>>> 
>>> To be clear, we’re not talking about the entire AC adapter for Apple’s 
>>> notebook computers and iOS devices — just the small removable portion that 
>>> plugs into the wall outlet. Nor does this recall affect corded wall plug 
>>> adapters — just the short, rectangular two-pronged adapters.
>>> 
>>> To see if your wall plug adapter is covered by the recall, slide it out and 
>>> look at the slot on the underside of the adapter. Recalled adapters have a 
>>> four- or five-digit code stamped into the slot, or no characters at all. 
>>> Newer power adapters, which are not affected by the recall, have a 
>>> three-letter regional code (ARG, AUS, BRA, EUR, or KOR) printed in the slot.
>>> 
>>> To exchange the wall plug adapter, you’ll either need to schedule an 
>>> appointment with your nearest Genius Bar or contact Apple Support. Either 
>>> way, you can start the process at Apple’s support portal. Make sure you 
>>> also have the serial number for the Mac or iOS device that goes with the 
>>> power adapter.”
>>> 
>>> 
>>> 
>>> 
>>> 
>>> Cheers,
>>> Ronni
>>> 
>>> 13-inch MacBook Air (April 2014)
>>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>>> 8GB 1600MHz LPDDR3 SDRAM
>>> 512GB PCIe-based Flash Storage
>>> 
>>> OS X El Capitan 10.11.1
>>> 
>>> 
>>> 
>>> 
>>> 
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>>> 
>> 
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>> 
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Re: Problem with New Micro SIM in iPad (4)

[Diana & Graham Stevens]

Thanks Neil & Susan
 
The answer came to me in the night. I had tried the iPad as a hotspot using 
Wi-Fi and I hadn't turned off Wi-Fi so the iPad was trying to use it first, but 
it wasn't connected to the Internet.

Diana
Sent from my iPad

> On 16 Jan 2016, at 10:11 PM, Susan Hastings  wrote:
> 
> Hi Diana, you may have Mail and Safari switched off in your data settings. 
> It's a way of saving your data to be able to switch apps off and on for using 
> the data SIM card. It doesn't affect other devices logged on to your wireless 
> hotspot. Clearly the SIM is working or you couldn't be using it successfully 
> as a hotspot.
> 
> Go to Settings, click on Mobile Data and scroll down. You will see a list of 
> apps and can toggle them off or on to suit your needs. Check if Mail and 
> Safari are switched on.
> 
> Cheers, Susan.
> 
> Sent from my iPad
> 
>> On 16 Jan 2016, at 6:55 PM, Neil Houghton  wrote:
>> 
>> Hi Diana,
>> 
>> Sorry if I’m missing the point but, if the iPad Sim isn’t working, how could 
>> you activate it and use the iPad as a hotspot to send the email?
>> 
>> 
>> Cheers
>> 
>> 
>> 
>> Neil
>> -- 
>> Neil R. Houghton
>> Albany, Western Australia
>> Tel: +61 8 9841 6063
>> Email: n...@possumology.com
>> 
>> 
>> 
>> on 16/1/16 17:25, Diana & Graham Stevens at diag...@iinet.net.au wrote:
>> 
>> Happy new year to all.
>> 
>> Not too happy here, yesterday iinet had an outage, we were off the air all 
>> day. Now we have a dead phone line and a modem which can't detect ADSL.
>> 
>> It probably won't be fixed for a while so I bought a SIM for the iPad. It is 
>> activated and I am using the iPad as a hotspot to send this from the MacBook 
>> Air but the SIM does not appear to work in the iPad. I've got 3-4 dots next 
>> to Telstra and I've tried Mail and Safari but nothing happens.
>> 
>> I tried removing the card, replacing it and restarting. No change.
>> 
>> Can anyone suggest what is wrong please?
>> 
>> Diana
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Problem with New Micro SIM in iPad (4)

[Diana & Graham Stevens]

Happy new year to all.

Not too happy here, yesterday iinet had an outage, we were off the air all day. 
Now we have a dead phone line and a modem which can't detect ADSL.

It probably won't be fixed for a while so I bought a SIM for the iPad. It is 
activated and I am using the iPad as a hotspot to send this from the MacBook 
Air but the SIM does not appear to work in the iPad. I've got 3-4 dots next to 
Telstra and I've tried Mail and Safari but nothing happens.

I tried removing the card, replacing it and restarting. No change.

Can anyone suggest what is wrong please?

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Re: iPhoto Opens then Quits

[Diana & Graham Stevens]

On 03/12/2015, at 7:30 AM, Peter Hinchliffe  wrote:

> 
>> On 2 Dec 2015, at 6:11 PM, Diana & Graham Stevens  
>> wrote:
>> 
>> Hi everyone
>> 
>> iPhoto opens then quits immediately on my MacBook Pro [Early 2011, 2GHzCore 
>> i7, 8 GB 1333 DDR3, OS X 10.8.5 (12F2560)].
>> 
>> I was backing up my iPad before updating to iOS 9.1, first I import the few 
>> photos I have saved from emails and delete them from the iPad. This time I 
>> found they were being transferred to DropBox, I must have ticked a wrong box 
>> somewhere during a senior moment. I then tried to transfer them to iPhoto 
>> but it kept quitting.
>> 
>> I restarted, repaired permissions, zapped the PRAM all with no luck. I gave 
>> up and updated the iPad via iTunes with the photos still there.
>> 
>> Can anyone suggest what might be wrong with iPhoto and how to fix it please? 
>> I have copied the top portion of the report below my signature.
>> 
>> Also how can I stop the photos going to DropBox? I have looked in the 
>> preferences for DropBox and Photos but can see nothing I can change.
>> 
> Presuming you have the Dropbox app installed on your computer, click its icon 
> in the Menu Bar, then click the Gear Icon at the bottom of the window. Choose 
> Preferences from the popup menu, then click the Import icon in the 
> Preferences window. You will see a check box “Enale camera uploads for:”. 
> Make sure this is unchecked. Also click the button “Import Photos from 
> iPhoto”, then click the button “Never” on the resulting window.
> 
> If for some reason you don’t have the app installed, you’ll need to log into 
> your account on the Dropbox website. Click on your account name at the top of 
> the window and choose Settings from the dropdown menu. Make sure the check 
> box “Use Carousel web as my default photos experience” is unchecked (it’s 
> down the bottom under “Photos tab settings”).

Thanks Peter. I had already looked at the Dropbox website and the "Use Carousel 
…" was not checked.

When I looked in the Dropbox App just now I found "Enable camera ..." was 
checked so I have adjusted it as you suggested.

Best wishes from Diana
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iPhoto Opens then Quits

[Diana & Graham Stevens]

Hi everyone

iPhoto opens then quits immediately on my MacBook Pro [Early 2011, 2GHzCore i7, 
8 GB 1333 DDR3, OS X 10.8.5 (12F2560)].

I was backing up my iPad before updating to iOS 9.1, first I import the few 
photos I have saved from emails and delete them from the iPad. This time I 
found they were being transferred to DropBox, I must have ticked a wrong box 
somewhere during a senior moment. I then tried to transfer them to iPhoto but 
it kept quitting.

I restarted, repaired permissions, zapped the PRAM all with no luck. I gave up 
and updated the iPad via iTunes with the photos still there.

Can anyone suggest what might be wrong with iPhoto and how to fix it please? I 
have copied the top portion of the report below my signature.

Also how can I stop the photos going to DropBox? I have looked in the 
preferences for DropBox and Photos but can see nothing I can change.

Best wishes to all from Diana

Process: iPhoto [265]
Path:/Applications/iPhoto.app/Contents/MacOS/iPhoto
Identifier:  com.apple.iPhoto
Version: 9.4.3 (9.4.3)
Build Info:  iPhotoProject-7200910~2
Code Type:   X86 (Native)
Parent Process:  launchd [123]
User ID: 501

Date/Time:   2015-12-02 16:09:58.098 +0800
OS Version:  Mac OS X 10.8.5 (12F2560)
Report Version:  10

Interval Since Last Report:  1626705 sec
Crashes Since Last Report:   6
Per-App Interval Since Last Report:  265491 sec
Per-App Crashes Since Last Report:   5
Anonymous UUID:  12653C8A-C128-34E8-199C-FE7F7BA50927

Crashed Thread:  0  Dispatch queue: com.apple.main-thread

Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0xc532aa30

VM Regions Near 0xc532aa30:
CG backing stores  c4d91000-c50a9000 [ 3168K] rw-/rw- 
SM=SHM  
--> 
Submap -1000  r--/r-- 
process-only sub map

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Re: Calendars lost from iPad / iCloud Communication Problem

[Diana & Graham Stevens]

Hi Ronni

The Home-Shared iCloud calendar is the default.

There are four calendars on iCloud: Work, Home-Shared, Calendar and Home, only 
Home Shared is selected, the others have no entries.

There was an extra calendar named 'Calendar' on the MBP, I have deleted it. I 
deleted it before but it came back, presumably when I synced with iTunes.

The iPad could only see two calendars on iCloud: Calendar & Birthdays (even 
though I had Birthdays turned off in Preferences). Since I got rid of the extra 
'Calendar' on the MBP the iPad can now see the four 'real' iCloud calendars. 
After I turned off the 3 redundant calendars my info returned and a couple of 
updates arrived!

I would have solved it if I had done things in the right order but when I 
deleted the extra Calendar before I had iCloud turned off so I could sync with 
iTunes.

I also checked my Safari bookmarks and they have updated too, the test one I 
added this morning and two I added on 27 May. Why this has resolved when all I 
did was delete an extra calendar is a mystery.

Thanks for your invaluable assistance. Incidentally I could not open the link 
you sent but I didn't need it!

Best wishes from Diana

On 04/06/2015, at 11:42 AM, Ronda Brown  wrote:

> Hi Diana,
> 
> Just a very quick reply. 
> Make sure your iCloud Calendar is the Default Calendar Account.
> And any other Calendars are under iCloud on your Macs.
> 
> Check out this link for help.
> <https://support.apple.com/en-gb/HT203521>
> 
> Cheers,
> Ronni
> 
> Sent from Ronni's iPad4
> 
> 
> On 4 Jun 2015, at 10:04 am, Diana & Graham Stevens  
> wrote:
> 
>> Hello All
>> 
>> I have lost the Calendars from my iPad. 
>> 
>> We keep all our information in one Home-Shared calendar which originates on 
>> Graham's iMac and is shared by my MacBook Pro and available on his iPhone 
>> and my iPad. We both use Mountain Lion
>> 
>> I  noticed that some events did not appear on the iPad though they were on 
>> the MBP. There were also multiple entries for some repeating events, these 
>> originated from the iMac when they were in more than one Calendar but that 
>> situation was corrected by removing them from the extra calendars. These 
>> changes did not appear on the MBP so recently I deleted all the duplicates.
>> 
>> But the deletions did not show on the iPad so I deleted the Home-Shared 
>> calendar (thinking I could retrieve it from the MBP). Now I have only the 
>> generic Calendar and Birthdays. 
>> 
>> So I turned off sync via iCloud and synced via iTunes (after exporting the 
>> info to a file just in case). The addresses of all the Calendars available 
>> were on iCloud apart from the generic Calendar which I assume is the default 
>> calendar on the MBP. My info reappeared but when I turned sync via iCloud 
>> back on it deleted the info and I am left with zilch!
>> 
>> After I had done this I realised I had not been getting updates for a while 
>> so it a communication problem. When I checked my Safari bookmarks I found 
>> the latest ones entered on the iPad are not on the MBP. Updates still appear 
>> on the iPhone.
>> 
>> Can anyone help please?
>> 
>> Diana
>> 
>> Sent from my iPad
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Calendars lost from iPad / iCloud Communication Problem

[Diana & Graham Stevens]

Hello All

I have lost the Calendars from my iPad. 

We keep all our information in one Home-Shared calendar which originates on 
Graham's iMac and is shared by my MacBook Pro and available on his iPhone and 
my iPad. We both use Mountain Lion

I  noticed that some events did not appear on the iPad though they were on the 
MBP. There were also multiple entries for some repeating events, these 
originated from the iMac when they were in more than one Calendar but that 
situation was corrected by removing them from the extra calendars. These 
changes did not appear on the MBP so recently I deleted all the duplicates.

But the deletions did not show on the iPad so I deleted the Home-Shared 
calendar (thinking I could retrieve it from the MBP). Now I have only the 
generic Calendar and Birthdays. 

So I turned off sync via iCloud and synced via iTunes (after exporting the info 
to a file just in case). The addresses of all the Calendars available were on 
iCloud apart from the generic Calendar which I assume is the default calendar 
on the MBP. My info reappeared but when I turned sync via iCloud back on it 
deleted the info and I am left with zilch!

After I had done this I realised I had not been getting updates for a while so 
it a communication problem. When I checked my Safari bookmarks I found the 
latest ones entered on the iPad are not on the MBP. Updates still appear on the 
iPhone.

Can anyone help please?

Diana

Sent from my iPad
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Re: Apple ID

[Diana & Graham Stevens]

Hi Daniel

Thanks for the suggestions, I shall try to work it out when I am compos mentis 
again. If I fail I shall get you to sort it.

Graham and I have never bought equipment from the on-line Apple Store before, 
we have always used retailers, though I have purchased from Apps and iTunes on 
my iPad. This morning I used Graham's 'new' ID to make my purchase and in doing 
so worked out what went wrong yesterday, I should have used the email address 
and not our names.

I still don't understand why Apple's reply went to the wrong email address and 
why the account now appears to belong to me rather than both of us. I will need 
to sort this as I intend to swap all my mailing lists to my main box and give 
up using that address.

Thanks again and best wishes from Diana

On 21/03/2014, at 3:39 PM, Daniel Kerr  wrote:

> Hi Diana
> 
> Sounds like you've had some fun with AppleID's. They can be a bit of work 
> sometimes ;)
> First thing I'd probably start with is looking on each device and see what 
> AppleID is being used where for the AppleStore. Then if need be, once you 
> have them listed you could sign out of the different ID's and sign in with 
> the combined one. (You wouldn't need to do iCloud, as you do want those using 
> different IDs).
> Once you have them listed, then yes, you should be able to log out/ in and 
> change or adjust them to make them one again.
> 
> Hope that helps.
> (If you still get stuck, then I'm happy to have a look at it as well if 
> easier).
> 
> Kind regards
> Daniel
> 
> Sent from my iPhone 5
> 
> ---
> Daniel Kerr
> MacWizardry
> 
> Phone: 0414 795 960
> Email: 
> Web:   <http://www.macwizardry.com.au>
> 
> 
> **For everything Apple**
> 
> NOTE: Any information provided in this email may be my personal opinion and 
> as such should be taken accordingly, and may not be the views of MacWizardry. 
> Any information provided does not offer or warrant any form of warranty or 
> accept liability. It would be appreciated that if any information in this 
> email is to be disseminated, distributed or copied, that permission by the 
> author be requested. 
> 
> On 20/03/2014, at 1:01 PM, Diana & Graham Stevens  
> wrote:
> 
>> I tried to buy myself a Jawbone from the Apple Store but my ID was rejected.
>> 
>> Our Apple ID was set up in both our names using our main email address with 
>> Password A by Daniel, who explained the advantages of having a single ID.
>> 
>> When I upgraded my iPad to iOS 7 I ticked a wrong box and had to change the 
>> password to Password B. This password was working yesterday when Graham 
>> updated his iPhone.
>> 
>> At some stage Graham set up a separate ID using his name and his personal 
>> email address, I can't remember why this was necessary or whether he set is 
>> up by mistake (we are both approaching 80 so senior moments are frequent).
>> 
>> When I put my user name in this morning I forgot to put both our names, I 
>> knew Password B was working yesterday, I was very careful entering it and 
>> later typed it on a 'sticky' and pasted it in, still rejected.
>> 
>> I used the 'forgot user name' route. The email went to my secondary email 
>> address which I have only ever used for family history mailing lists and my 
>> user name was in a form I don't use but is what is on my credit card.
>> 
>> I went and looked at Graham's file where he has all our IDs and tried again 
>> with both our names, still rejected.
>> 
>> I want to retain our shared ID but I am afraid I shall muck it up. I am 
>> still recovering from a recent bereavement (road accident) and my 
>> concentration span is verging on the negative.
>> 
>> Please can someone tell me where to find a simple explanation of the various 
>> Apple IDs - Apple Store, iTunes etc? 
>> 
>> Also how did I manage to get this separate account? I remember once being 
>> asked to provide a back-up email address but I think that was Yahoo or 
>> Google and I would have provided my main address.
>> 
>> Best wishes to all from Diana
>> MacBook Pro
>> OS 10.8.5
>> 2 GHz Intel Core i7
>> 8 GB 1333 MHz DDR3
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Apple ID

[Diana & Graham Stevens]

I tried to buy myself a Jawbone from the Apple Store but my ID was rejected.

Our Apple ID was set up in both our names using our main email address with 
Password A by Daniel, who explained the advantages of having a single ID.

When I upgraded my iPad to iOS 7 I ticked a wrong box and had to change the 
password to Password B. This password was working yesterday when Graham updated 
his iPhone.

At some stage Graham set up a separate ID using his name and his personal email 
address, I can't remember why this was necessary or whether he set is up by 
mistake (we are both approaching 80 so senior moments are frequent).

When I put my user name in this morning I forgot to put both our names, I knew 
Password B was working yesterday, I was very careful entering it and later 
typed it on a 'sticky' and pasted it in, still rejected.

I used the 'forgot user name' route. The email went to my secondary email 
address which I have only ever used for family history mailing lists and my 
user name was in a form I don't use but is what is on my credit card.

I went and looked at Graham's file where he has all our IDs and tried again 
with both our names, still rejected.

I want to retain our shared ID but I am afraid I shall muck it up. I am still 
recovering from a recent bereavement (road accident) and my concentration span 
is verging on the negative.

Please can someone tell me where to find a simple explanation of the various 
Apple IDs - Apple Store, iTunes etc? 

Also how did I manage to get this separate account? I remember once being asked 
to provide a back-up email address but I think that was Yahoo or Google and I 
would have provided my main address.

Best wishes to all from Diana
MacBook Pro
OS 10.8.5
2 GHz Intel Core i7
8 GB 1333 MHz DDR3
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Re: Mail and Bluetooth Weirdness

[Diana & Graham Stevens]

Hi Daniel

Thanks for your help. It was all working fine until yesterday apart from one 
hiccup when all my accounts went off-line too. We had lost touch with the Time 
Capsule and a reboot was all that was required. 

With the MacBook Air problem the account still appeared to be on-line and the 
same account was working fine on the iMac (connected via ethernet), all the 
MacBook Pro accounts were working via Airport. 

The mouse Graham was using was paired with my computer but it was not 
connected. I have unpaired it just in case that was the problem. When I paired 
Graham's mouse the name of my (connected) mouse was not detected though it did 
list the iMac and MacBook Pro.

The problem with my iPad not sending mail said that either the server and/or 
password was incorrect. I checked that the server was correct and I re-entered 
the password but it still gave the same error message. At the same time that 
account could send mail from the MacBook Pro.

I had considered that it might be an iinet problem, Graham's MacBook Air was 
the only account using the default ports.

If it happens again I shall re-boot everything!

Best wishes from Diana

On 26/10/2013, at 4:28 PM, Daniel Kerr  wrote:

> Hi Diana
> 
> Unsure what has changed, as it had sent and received emails when I had set it 
> up. But yes if it's using mail.iinet.net.au then it should be fine to send.
> 
> Also, just a thought, do you have the Bluetooth mouse linked to your laptop 
> as well? As if you do, then that could be "overriding" the MacBook Air when 
> the laptop is open or on. If you had it set it, and only want it to work with 
> the MB Air, then on your MacBook Pro you can go into System Preferences - 
> Bluetooth and remove it. (click on it on the left hand side and click the 
> minus (-) sign down the bottom.
> 
> If having problems with the devices and mail, you could also try resetting 
> modem and Airport as well. (Or could just be a hiccup with iinet). I get them 
> sometimes when it's the only account out of 6 that goes offline. Then a few 
> minutes later it comes back again.
> (sometimes I just put it down to too many devices checking the same account 
> at the same time,…i.e. "too many hands in the cookie jar". :)
> 
> Just a thought…..
> 
> Kind regards
> Daniel
> 
> Sent from my iPhone 5
> 
> ---
> Daniel Kerr
> MacWizardry
> 
> Phone: 0414 795 960
> Email: 
> Web:   <http://www.macwizardry.com.au>
> 
> 
> **For everything Apple**
> 
> NOTE: Any information provided in this email may be my personal opinion and 
> as such should be taken accordingly, and may not be the views of MacWizardry. 
> Any information provided does not offer or warrant any form of warranty or 
> accept liability. It would be appreciated that if any information in this 
> email is to be disseminated, distributed or copied, that permission by the 
> author be requested. 
> 
> On 26/10/2013, at 2:44 PM, Diana & Graham Stevens  
> wrote:
> 
>> Hi Ronni
>> 
>> Thanks for your help. I can't be sure that the two problems are linked, two 
>> out of two linked events is 100% of a very small sample.
>> 
>> RSSI is -47, so that does not seem to be the problem. I don't know if it was 
>> this level before I changed the batteries. 
>> 
>> It is a POP account which was originally set up automatically by inputting 
>> the email address and password. 
>> 
>> The incoming Mail Server is mail.iinet.net.au.
>> 
>> The SMTP is iinet.net.au, when I choose to edit the SMTP list it shows that 
>> this is the description and that the server name is mail.iinet.net.au.
>> 
>> The default ports are selected, as is SSL.
>> 
>> Last night I got a message that the server could not be contacted through 
>> the default ports so I changed it to custom port 995 and that worked. Since 
>> then the computer has been rebooted and it is back to the original settings. 
>> 
>> At present both mail and the mouse are working.
>> 
>> I forgot to say in the original message that it is a MacBook Air 13" 1.3 GHz 
>> i5DC/4GB/128GB running OS 10.8.5.
>> 
>> This morning I also had a problem with Mail on my iPad 4 running iOS7. One 
>> of my accounts could receive mail but not send it. The SMTP was set to 
>> custom port 110, I tried custom port 995, powered off and on, all to no 
>> avail. So I deleted the account and set it up again, works fine on custom 
>> port 995 (selected automatically). I think we have gremlins!
>> 
>> I could not think of a reason why the two events should be linked, they are 
>> both communications problems but different systems. I shall just have to 
>>

Re: Mail and Bluetooth Weirdness

[Diana & Graham Stevens]

Hi Ronni

Thanks for your help. I can't be sure that the two problems are linked, two out 
of two linked events is 100% of a very small sample.

RSSI is -47, so that does not seem to be the problem. I don't know if it was 
this level before I changed the batteries. 

It is a POP account which was originally set up automatically by inputting the 
email address and password. 

The incoming Mail Server is mail.iinet.net.au.

The SMTP is iinet.net.au, when I choose to edit the SMTP list it shows that 
this is the description and that the server name is mail.iinet.net.au.

The default ports are selected, as is SSL.

Last night I got a message that the server could not be contacted through the 
default ports so I changed it to custom port 995 and that worked. Since then 
the computer has been rebooted and it is back to the original settings. 

At present both mail and the mouse are working.

I forgot to say in the original message that it is a MacBook Air 13" 1.3 GHz 
i5DC/4GB/128GB running OS 10.8.5.

This morning I also had a problem with Mail on my iPad 4 running iOS7. One of 
my accounts could receive mail but not send it. The SMTP was set to custom port 
110, I tried custom port 995, powered off and on, all to no avail. So I deleted 
the account and set it up again, works fine on custom port 995 (selected 
automatically). I think we have gremlins!

I could not think of a reason why the two events should be linked, they are 
both communications problems but different systems. I shall just have to hope 
it doesn't happen again. If it does I shall check the RSSI as well as the Mail 
settings.

Best wishes from Diana

Sent from my iPad

> On 26 Oct 2013, at 1:33 pm, Ronni Brown  wrote:
> Hi Diana,
> 
> I can't explain why or how the two incidents are related, but you have 
> indicated that they are.
> 
> First - the Bluetooth Mouse dropping connection
> If you are experiencing drop-outs the first thing to do is check the signal 
> strength, which is computed for Bluetooth devices as a 'Received Signal 
> Strength Indication' (RSSI) value. 
> While the connection stability may vary a touch with different RSSI values, 
> the following is a general guide to what constitutes a good or bad connection:
> 
> 0 to -60 --> good
> -61 to -70 --> OK
> -71 to -90 --> poor
> less than -90 --> bad
> 
> There are several places you can check in OS X for this value: The Bluetooth 
> Menu, The Bluetooth System Preferences, & The RSSI Chart.
> The Bluetooth menu:
> If you have the Bluetooth menu extra activated (done in the Bluetooth system 
> preferences), then similarly to getting optional settings for audio devices 
> through the volume menu, you can hold the Option key while clicking this menu 
> to get additional information and settings for Bluetooth devices. 
> With the optional Bluetooth menu activated, select your listed Bluetooth 
> device and the submenu for it should show the detected RSSI value for it.
> ---
> Second - Check the email Account Settings:
> What iiNet Account settings do you have? Is it a POP or IMAP Account?
> Incoming Mail Server: mail.iinet.net.au
> Outgoing Mail Server (SMTP): mail.iinet.net.au
> Use Default Ports: (25, 465, 587)
> Or are you using a Custom Port... What Port is SMTP? 
> Is SSL 'checked' or 'unchecked'?
> 
> Cheers,
> Ronni
> 
> 17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt"
> 2.3GHz / 8GB / 750GB @ 7200rpm HD
> 
> OS X 10.9 Mavericks
> Windows 7 Ultimate (under sufferance)
> 
>> On 26 Oct 2013, at 12:14 pm, Diana & Graham Stevens  
>> wrote:
>> 
>> Hi All
>> 
>> I hope you are having a pleasant weekend. We are having two problems with 
>> Graham's MacBook Air and they appear to be linked, if you cure one the other 
>> is cured too. I don't understand why.
>> 
>> Problems
>> 1. Mail does not arrive.
>> 2. Bluetooth mouse not seen.
>> 
>> Yesterday using the trackpad I changed the SMTP port (to be the same as my 
>> account on my MacBook Pro), the mail arrived and the mouse was reactivated.
>> 
>> Today the same two problems, I decided the mouse batteries must be causing 
>> the mouse to disappear so first I replaced the batteries, deleted the mouse 
>> and reconnected. As soon as it connected I heard the mail arrive.
>> 
>> Can anyone explain why this should happen? It is just inconvenient at 
>> present but I should like to know if it is a sign of some basic problem 
>> which we should address.
>> 
>> Best wishes to all from Diana
> 
> 
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Mail and Bluetooth Weirdness

[Diana & Graham Stevens]

Hi All

I hope you are having a pleasant weekend. We are having two problems with 
Graham's MacBook Air and they appear to be linked, if you cure one the other is 
cured too. I don't understand why.

Problems
1. Mail does not arrive.
2. Bluetooth mouse not seen.

Yesterday using the trackpad I changed the SMTP port (to be the same as my 
account on my MacBook Pro), the mail arrived and the mouse was reactivated.

Today the same two problems, I decided the mouse batteries must be causing the 
mouse to disappear so first I replaced the batteries, deleted the mouse and 
reconnected. As soon as it connected I heard the mail arrive.

Can anyone explain why this should happen? It is just inconvenient at present 
but I should like to know if it is a sign of some basic problem which we should 
address.

Best wishes to all from Diana 
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Re: Image Format for Transfer to PC

[Diana & Graham Stevens]

Hi Ronni, Tony & Peter

I shall definitely use JPG, it was my preference anyway, the preferences of PC 
people are arcane to me. 

I am sending the PSDs as well and I shall select the highest quality for the 
JPGs. It means that the copies will take up almost as much space as the 
originals. I hope it will all fit on an 8 GB flash drive but I bought a 16 GB 
drive 'just in case'.

Most people who send me photos are family history contacts and I often scan 
things for my husband to send to his RSL colleagues who prefer PDFs. They are 
mostly aged like us but not computer literate.

I was lucky to have a boss who owned an Apple II and saw that this was the way 
of the future. He bought a stack of Cromemco computers which ran CDOS & CPM, 
then we swapped to IBMs. So I got to use computers every day, mostly 
pre-Windoze. I still resort to DOS when I can't find things on PCs. We have had 
Macs since 1985.

Best wishes from Diana

Sent from my iPad

On 05/09/2013, at 6:59 PM, Ronda Brown  wrote:

> A PDF is a Portable Document Format... Not a Photo image format.
> Sure you can have images in a PDF, but why would they send a photo image as a 
> PDF?
> 
> Cheers,
> Ronni
> Sent from Ronni's iPad4
> 
> On 05/09/2013, at 6:16 PM, Diana & Graham Stevens  
> wrote:
> 
>> Hi Ronni
>> Thanks for the advice. I thought JPG was the best choice but most PC users 
>> who have sent me images favour PDFs.
>> 
>> I have often wondered why some files have a .jpeg extension. I always use 
>> .jpg, I did not realise it had to be .jpg for PCs.
>> 
>> I am sure I have the Photoshop preferences set to 'Maximize File 
>> Compatibility' but I shall check before I run the batch file.
>> 
>> Thanks again and best wishes from Diana
>> 
>> Sent from my iPad
>> 
>> On 05/09/2013, at 4:22 PM, Ronda Brown  wrote:
>> 
>>> Hi Diana,
>>> 
>>> I don't use Photoshop CS so others who do might be able to help you more.
>>> 
>>> The PSD format is a cross platform format, as is JPEG, TIF, and many 
>>> others. 
>>> You might want to check and make sure that Photoshop's preferences are set 
>>> to 'Maximize File Compatibility' so that you won't have problems between 
>>> different versions of Photoshop.
>>> 
>>> While .psd files can be opened by Photoshop (and a few other applications) 
>>> JPEG is the most supported image format - just about any application on any 
>>> device will open a JPEG.
>>> 
>>> Just make sure you have the proper extensions (.psd, .jpg) on the end of 
>>> the files for PC.
>>> 
>>> Cheers,
>>> Ronni
>>> Sent from Ronni's iPad4
>>> 
>>> On 05/09/2013, at 11:52 AM, Diana & Graham Stevens  
>>> wrote:
>>> 
>>>> Hi all
>>>> 
>>>> I need to put some family photo scans on a USB Flash Drive to be used on 
>>>> an unspecified computer (almost certainly a PC). The original files are in 
>>>> Photoshop CS on my old G4 (OS 10.3).
>>>> 
>>>> I shall send the PSDs plus another more universal format. Should I choose 
>>>> JPG or PDF? If I choose PDF should I use JPG or ZIP encoding?
>>>> 
>>>> I would appreciate any advice the list can give, I have a distrust of PDFs 
>>>> but there may be a good reason for selecting this option.
>>>> 
>>>> Best wishes to all from Diana
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Re: Image Format for Transfer to PC

[Diana & Graham Stevens]

Hi Ronni

Thanks for the advice. I thought JPG was the best choice but most PC users who 
have sent me images favour PDFs.

I have often wondered why some files have a .jpeg extension. I always use .jpg, 
I did not realise it had to be .jpg for PCs.

I am sure I have the Photoshop preferences set to 'Maximize File Compatibility' 
but I shall check before I run the batch file.

Thanks again and best wishes from Diana

Sent from my iPad

On 05/09/2013, at 4:22 PM, Ronda Brown  wrote:

> Hi Diana,
> 
> I don't use Photoshop CS so others who do might be able to help you more.
> 
> The PSD format is a cross platform format, as is JPEG, TIF, and many others. 
> You might want to check and make sure that Photoshop's preferences are set to 
> 'Maximize File Compatibility' so that you won't have problems between 
> different versions of Photoshop.
> 
> While .psd files can be opened by Photoshop (and a few other applications) 
> JPEG is the most supported image format - just about any application on any 
> device will open a JPEG.
> 
> Just make sure you have the proper extensions (.psd, .jpg) on the end of the 
> files for PC.
> 
> Cheers,
> Ronni
> Sent from Ronni's iPad4
> 
> On 05/09/2013, at 11:52 AM, Diana & Graham Stevens  
> wrote:
> 
>> Hi all
>> 
>> I need to put some family photo scans on a USB Flash Drive to be used on an 
>> unspecified computer (almost certainly a PC). The original files are in 
>> Photoshop CS on my old G4 (OS 10.3).
>> 
>> I shall send the PSDs plus another more universal format. Should I choose 
>> JPG or PDF? If I choose PDF should I use JPG or ZIP encoding?
>> 
>> I would appreciate any advice the list can give, I have a distrust of PDFs 
>> but there may be a good reason for selecting this option.
>> 
>> Best wishes to all from Diana
>> 
>> Sent from my iPad
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Image Format for Transfer to PC

[Diana & Graham Stevens]

Hi all

I need to put some family photo scans on a USB Flash Drive to be used on an 
unspecified computer (almost certainly a PC). The original files are in 
Photoshop CS on my old G4 (OS 10.3).

I shall send the PSDs plus another more universal format. Should I choose JPG 
or PDF? If I choose PDF should I use JPG or ZIP encoding?

I would appreciate any advice the list can give, I have a distrust of PDFs but 
there may be a good reason for selecting this option.

Best wishes to all from Diana

Sent from my iPad
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Re: Firefox / Mackeeper Web Site

[Diana & Graham Stevens]

Hi Ronni, Susan & Peter

One email for all as I am typing with my left hand.

The message is in the archives, you did not go quite far enough, it was 27 Jul 
2012. It was about how to transfer Filemaker Pro from one machine to another 
without the installer. In the end I did a Finder copy. It will open my files 
but I have yet to find if it is fully functional.

Yesterday's problem had a really simple solution, it was there under the Help 
menu if you knew what to look for. That is why I felt sure that someone on the 
list must have known this.

In the old days there were usually multiple quick responses to queries. I would 
never ask a question if I had to go out because I would not be there to respond 
to replies. Now nearly all the queries are answered by Ronni and Daniel. Back 
then they answered some questions but there were many others, people who worked 
in other fields and lots of retirees. Now a lot of retired people can't afford 
to pay so we have lost all their input. That is what I was complaining about.

When I said 'the professionals are too busy' that was a statement of fact, not 
a complaint. Ronni took it as a personal criticism, that was not the intention 
at all. I don't believe the people who make a living from providing Mac Support 
Services should have to answer all our questions for free.

Ronni, Daniel and others provide a very high standard of service, as Peter said 
'above and beyond the call of duty', I have never suggested otherwise.

I'm sorry if I caused offence, it was unintentional. I am just a dinosaur who 
prefers the old list.

I have had one cheering message from an ex-lister.

Diana

On 09/01/2013, at 10:24 PM, Ronda Brown wrote:

> Hello Diana,
> 
> I have gone back through the WAMUG mailing list archives until beginning of 
> August 2012 and I cannot see any email from you that was not replied to. 
> Are you sure it appeared on the the mailing list? 
> 
> Ronni
> Sent from Ronni's iPad4
> 
> On 09/01/2013, at 5:35 PM, Diana & Graham Stevens  
> wrote:
> 
>> Hi Ronni
>> 
>> I am not complaining about you or anyone else but about WAMUG becoming a 
>> closed list which means there are less people to answer questions. A 
>> previous question of mine was never answered. 
>> 
>> My problem was not one that needed your expertise, just someone who is 
>> familiar with Firefox, I haven't used it for ages. The position of the 
>> frozen window meant you could not hit the previous page button, not fatal 
>> but very annoying.
>> 
>> Diana
>> 
>> On 09/01/2013, at 4:24 PM, Ronda Brown wrote:
>> 
>>> Hey Diana,
>>> 
>>> Your comments are very unfair! Both Daniel and I are professionals and we 
>>> give (and have been giving for years) so much of our time to give high 
>>> quality support to WAMUG Mailing list members.
>>> 
>>> Sometimes it is impossible for us to answer every question immediately, but 
>>> we try to answer as soon as we are able to.
>>> 
>>> I also have always been a financial member of WAMUG, until I was awarded an 
>>> Honorary Membership... And I have never asked for help... Only ever given 
>>> my support and help to other members.
>>> 
>>> I am upset with your comments as I certainly put myself under extreme 
>>> pressure to do as much work as I do for the mailing list members. Like 
>>> Daniel 20 hour days are normal work days for us, finding time to eat or 
>>> sleep is not easy for us.
>>> 
>>> Ronni
>>> Sent from Ronni's iPad4
>>> 
>>> On 09/01/2013, at 4:03 PM, Diana & Graham Stevens  
>>> wrote:
>>> 
>>>> No reply. Obviously a frivolous and unworthy question. I found the answer 
>>>> but it took a long time. 
>>>> 
>>>> I have never been good at finding things in indexes, archives, web sites, 
>>>> search engines etc. Now I am old, my concentration and memory are not so 
>>>> hot. At present I can't use my right arm so everything takes longer.
>>>> 
>>>> In the old days, before this became a professional list, someone would 
>>>> have pointed me in the direction of the startup in safe mode and reset. 
>>>> But now the number of people who can post messages is reduced and the 
>>>> professionals are too busy.
>>>> 
>>>> I have belonged to WAMUG for years (No. 0892) and, though it was not 
>>>> required, I have been financial most of the time. I considered it was good 
>>>> value for money, now that is no longer the case.
>>>> 
>>>> Diana
>>

Re: Firefox / Mackeeper Web Site

[Diana & Graham Stevens]

Hi Ronni

I am not complaining about you or anyone else but about WAMUG becoming a closed 
list which means there are less people to answer questions. A previous question 
of mine was never answered. 

My problem was not one that needed your expertise, just someone who is familiar 
with Firefox, I haven't used it for ages. The position of the frozen window 
meant you could not hit the previous page button, not fatal but very annoying.

Diana

On 09/01/2013, at 4:24 PM, Ronda Brown wrote:

> Hey Diana,
> 
> Your comments are very unfair! Both Daniel and I are professionals and we 
> give (and have been giving for years) so much of our time to give high 
> quality support to WAMUG Mailing list members.
> 
> Sometimes it is impossible for us to answer every question immediately, but 
> we try to answer as soon as we are able to.
> 
> I also have always been a financial member of WAMUG, until I was awarded an 
> Honorary Membership... And I have never asked for help... Only ever given my 
> support and help to other members.
> 
> I am upset with your comments as I certainly put myself under extreme 
> pressure to do as much work as I do for the mailing list members. Like Daniel 
> 20 hour days are normal work days for us, finding time to eat or sleep is not 
> easy for us.
> 
> Ronni
> Sent from Ronni's iPad4
> 
> On 09/01/2013, at 4:03 PM, Diana & Graham Stevens  
> wrote:
> 
>> No reply. Obviously a frivolous and unworthy question. I found the answer 
>> but it took a long time. 
>> 
>> I have never been good at finding things in indexes, archives, web sites, 
>> search engines etc. Now I am old, my concentration and memory are not so 
>> hot. At present I can't use my right arm so everything takes longer.
>> 
>> In the old days, before this became a professional list, someone would have 
>> pointed me in the direction of the startup in safe mode and reset. But now 
>> the number of people who can post messages is reduced and the professionals 
>> are too busy.
>> 
>> I have belonged to WAMUG for years (No. 0892) and, though it was not 
>> required, I have been financial most of the time. I considered it was good 
>> value for money, now that is no longer the case.
>> 
>> Diana
>> 
>> On 09/01/2013, at 7:15 AM, Diana & Graham Stevens wrote:
>> 
>>> Good morning all
>>> 
>>> I hope this gets through, I keep meaning to pay my sub!
>>> 
>>> Graham had a problem with Mackeeper showing up when he opened Firefox. I 
>>> discovered his home page setting had been altered and changed it back. He 
>>> did not install Mackeeper.
>>> 
>>> This morning there is a small window at the top left which says:
>>> "An attempt to change your home page and default search has been blocked.
>>> Click here to change your settings."
>>> 
>>> I can't get rid of the window, it is 'frozen'. He has Pop Ups blocked with 
>>> exceptions for banks and adobe only.
>>> 
>>> Quitting, shutting down and restarting does not work. How can I fix this? 
>>> Are there any dire security implications?
>>> 
>>> InteliMac 3.06 Intel Core i3 8GB 1333MHz DDR, Firefox 17.0.1
>>> 
>>> Best wishes from Diana
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>>> Settings & Unsubscribe - 
>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>> 
>> -- The WA Macintosh User Group Mailing List --
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>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
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Re: Firefox / Mackeeper Web Site

[Diana & Graham Stevens]

No reply. Obviously a frivolous and unworthy question. I found the answer but 
it took a long time. 

I have never been good at finding things in indexes, archives, web sites, 
search engines etc. Now I am old, my concentration and memory are not so hot. 
At present I can't use my right arm so everything takes longer.

In the old days, before this became a professional list, someone would have 
pointed me in the direction of the startup in safe mode and reset. But now the 
number of people who can post messages is reduced and the professionals are too 
busy.

I have belonged to WAMUG for years (No. 0892) and, though it was not required, 
I have been financial most of the time. I considered it was good value for 
money, now that is no longer the case.

Diana

On 09/01/2013, at 7:15 AM, Diana & Graham Stevens wrote:

> Good morning all
> 
> I hope this gets through, I keep meaning to pay my sub!
> 
> Graham had a problem with Mackeeper showing up when he opened Firefox. I 
> discovered his home page setting had been altered and changed it back. He did 
> not install Mackeeper.
> 
> This morning there is a small window at the top left which says:
> "An attempt to change your home page and default search has been blocked.
> Click here to change your settings."
> 
> I can't get rid of the window, it is 'frozen'. He has Pop Ups blocked with 
> exceptions for banks and adobe only.
> 
> Quitting, shutting down and restarting does not work. How can I fix this? Are 
> there any dire security implications?
> 
> InteliMac 3.06 Intel Core i3 8GB 1333MHz DDR, Firefox 17.0.1
> 
> Best wishes from Diana
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

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Firefox / Mackeeper Web Site

[Diana & Graham Stevens]

Good morning all

I hope this gets through, I keep meaning to pay my sub!

Graham had a problem with Mackeeper showing up when he opened Firefox. I 
discovered his home page setting had been altered and changed it back. He did 
not install Mackeeper.

This morning there is a small window at the top left which says:
"An attempt to change your home page and default search has been blocked.
Click here to change your settings."

I can't get rid of the window, it is 'frozen'. He has Pop Ups blocked with 
exceptions for banks and adobe only.

Quitting, shutting down and restarting does not work. How can I fix this? Are 
there any dire security implications?

InteliMac 3.06 Intel Core i3 8GB 1333MHz DDR, Firefox 17.0.1

Best wishes from Diana
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Re: router for VOIP??

[Diana & Graham Stevens]

Hi Ronni

We are using B0B2 with VoIP and Time Capsule. Set up by Daniel, he suggested we 
get BoB2. Works fine.

Diana

On 04/01/2013, at 11:55 AM, Ronni Brown wrote:

> Hi Rosemary,
> 
>> I seem to remember someone suggesting that Bob wasn't a good idea combined
>> with Time Machine?
> 
> That 'someone' was me :) But my reply to Peter Crisp was back on 26 November 
> 2010, so iiNet/Westnet BoB 'might' have changed its specifications & be 
> improved by now. I have not researched the new BoB. 
> I seem to remember that WAMUG member Rod Blitvich might be using iiNet's BoB 
> & VoIP with a Time Capsule. 
> 
> Below is reply to Peter:
> 
> Begin Quote:
>   26 November 2010 2:45PM
> Ronda Brown 
> To: WAMUG 
> Re: Time Capsule and BoB
> 
> Hi Peter,
> 
> I was clearing our my Drafts Mailbox, and found I had started a reply to your 
> query back in October :-(
> You have probably found all the answer by now, but I'll post what I was going 
> to reply anyway.
> 
> I don't think I would not recommend using BoB with a Time Capsule, I'll 
> explain my reasons below.
> 
> On 14/10/2010, at 9:28 AM, Crisp, Peter wrote:
> 
>> My ISP has a promotion on for their thing called BoB. I’m not quite sure 
>> what it is (VOIP I think) but I wondered if I ever went to one of these BoB 
>> things (and hence no longer a land line), whether the Time Capsule I have 
>> will port into this and all Mac wireless access will still be in through the 
>> Time Capsule.
> 
> I'll first answer your query "What is BoB"? BoB’s an 802.11n router with an 
> in-built ADSL2+ modem. To be specific, it’s a Belkin modem/router, with 
> shared branding between iiNet and Belkin. Wireless support is in the 2.4GHz 
> range only, and it’s a dual-radio router. Not a dual-band router. Instead of 
> getting a 2.4GHz and 5GHz radio, you instead get two 2.4GHz radios, one of 
> which is disabled by default.
> 
> BoB’s also VoIP capable with PSTN passthrough, and up to two accounts can be 
> configured, although only via one provider. Not surprisingly, iiNet would 
> prefer that you choose it as the provider. 
> 
> BoB is only a 10/100 (100Mbps) LAN Ethernet …. NOT 1Gbps that Time Capsule 
> has.
> BoB only uses 2.4GHz NOT 5GHz
> 
> 1TB Time Capsule has a One Gigabit Ethernet WAN port for connecting a DSL or 
> cable modem
> Three Gigabit Ethernet LAN ports for connecting computers or network devices
> USB port for connecting a USB printer or USB external hard drive
> 802.11n wireless
> 
>> 
>> Does anyone have this configuration and experiences please?
> 
> I don't know of anyone using BoB with a Time Capsule. The only way I can see 
> to get this working.
> Is to disable WiFi on BoB, and use the WiFi on the Time Capsule.
> 
> Connect BoB to the Time Capsule’s Ethernet WAN port (set the TC to Bridge 
> Mode so as not to get double NAT). 
> And Use the Time Capsule Dual Band for all your wireless needs (turn the BoB 
> wireless OFF). 
> 
> VoIP will / should still work when BoB wifi is turned off, VoIP does not run 
> over wifi per se.
> /End Quote:
> -
> Cheers,
> Ronni
> 
> On 02/01/2013, at 4:50 PM, Rosemary Spark  wrote:
> 
>> We were considering getting VOIP but were wondering what kind of
>> modem/router to get. We have a Netcom NB5 plus 4W at the moment.
>> 
>> As we use a Time Machine it doesn't need to to be wireless.
>> 
>> We're with westnet at the moment (in Beaconsfield) where the advertised
>> speeds are a joke.
>> 
>> I seem to remember someone suggesting that Bob wasn't a good idea combined
>> with Time Machine?
>> 
>> Rosemary Spark
>> arkaysp...@gmail.com
> 
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Re: Facebook Messages

[Diana & Graham Stevens]

Hi Ronni

It is a while since I got the 'unknown people' messages but if I get any more I 
shall look at the Raw Source as you suggest.

About the same time I saw a warning on one of my mailing lists about scam 
messages from Facebook, I assumed that's what they were but I did not bother 
checking.

Best wishes from Diana

Sent from my iPad

On 27/09/2012, at 10:17 AM, Ronni Brown  wrote:

> Hi Diana,
> 
> If you are concerned that the Facebook email about unknown people might not 
> have come from Facebook, check the links contained in the e-mail by examining 
> the source (the option will vary depending on your e-mail client).
> If you are using Apple Mail:
> Select the Message, then Go To View > Message > Raw Source.
> 
> Check that the message has come from Facebook.
> It could be a scam designed to get you to think you are signing up to 
> Facebook as a means of getting personal details from you. 
> 
> It sounds like you've done the sensible thing and deleted your Facebook 
> Account and not clicked on any of the links in the emails other than the 
> "Unsubscribe" at the bottom.
> 
> Cheers,
> Ronni
> 
> On 26/09/2012, at 5:25 PM, Diana & Graham Stevens  
> wrote:
> 
>> Thanks Ronni
>> 
>> I have unsubscribed from the email and I shall delete my account.
>> 
>> I had assumed the other emails about unknown people were part of a scam, I 
>> don't think they appeared the same as this one but I did not study them 
>> seriously. 
>> 
>> The three people I have corresponded with are in my Address Book, but for 
>> the other three there are only emails from WAMUG, and from lists on RootsWeb 
>> and Yahoo, which I saved because they contained useful information. In one 
>> case the person's full name only appears in the body of the text not in the 
>> address line. They must have harvested all the email addresses from a great 
>> stack of emails, I am surprised they got so few matches with people on 
>> Facebook!
>> 
>> Best wishes from Diana
>> 
>> On 26/09/2012, at 2:27 PM, Ronni Brown wrote:
>> 
>>> Hi Diana,
>>> 
>>> Have you deleted your Facebook Account?
>>> Have you asked to be "unsubscribed" by using the "unsubscribe" link at the 
>>> end of the Facebook email?
>>> 
>>> There is an option on Facebook that scans the contents of a members' 
>>> address book and sends out invites to people not already on Facebook. If 
>>> someone has done this then you should have at least heard of them, having 
>>> presumably exchanged e-mails at some point in the past.
>>> 
>>> Cheers,
>>> Ronni
>>> 
>>> On 26/09/2012, at 1:45 PM, Diana & Graham Stevens  
>>> wrote:
>>> 
>>>> I joined Facebook by mistake when I was trying to use a new App on my 
>>>> iPad. I have never nominated any friends and I only ever logged on once to 
>>>> look at something on the ABC Classic FM page.
>>>> 
>>>> From time to time I get messages about people I don't know wanting to 
>>>> contact me, I just delete them.
>>>> 
>>>> Now I have a message with six names I do recognize, three I have 
>>>> corresponded with in the past, three I only know from mailing lists 
>>>> including one from WAMUG.
>>>> 
>>>> Where did Facebook find these people? Is there something wrong with the 
>>>> way my network is set up? Is there anything I can do to prevent this 
>>>> intrusion?
>>>> 
>>>> Best wishes to all from Diana
>>>> 
>>>> Sent from my iPad
> 
> -- The WA Macintosh User Group Mailing List --
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Re: Facebook Messages

[Diana & Graham Stevens]

Thanks Ronni

I have unsubscribed from the email and I shall delete my account.

I had assumed the other emails about unknown people were part of a scam, I 
don't think they appeared the same as this one but I did not study them 
seriously. 

The three people I have corresponded with are in my Address Book, but for the 
other three there are only emails from WAMUG, and from lists on RootsWeb and 
Yahoo, which I saved because they contained useful information. In one case the 
person's full name only appears in the body of the text not in the address 
line. They must have harvested all the email addresses from a great stack of 
emails, I am surprised they got so few matches with people on Facebook!

Best wishes from Diana

On 26/09/2012, at 2:27 PM, Ronni Brown wrote:

> Hi Diana,
> 
> Have you deleted your Facebook Account?
> Have you asked to be "unsubscribed" by using the "unsubscribe" link at the 
> end of the Facebook email?
> 
> There is an option on Facebook that scans the contents of a members' address 
> book and sends out invites to people not already on Facebook. If someone has 
> done this then you should have at least heard of them, having presumably 
> exchanged e-mails at some point in the past.
> 
> Cheers,
> Ronni
> 
> On 26/09/2012, at 1:45 PM, Diana & Graham Stevens  
> wrote:
> 
>> I joined Facebook by mistake when I was trying to use a new App on my iPad. 
>> I have never nominated any friends and I only ever logged on once to look at 
>> something on the ABC Classic FM page.
>> 
>> From time to time I get messages about people I don't know wanting to 
>> contact me, I just delete them.
>> 
>> Now I have a message with six names I do recognize, three I have 
>> corresponded with in the past, three I only know from mailing lists 
>> including one from WAMUG.
>> 
>> Where did Facebook find these people? Is there something wrong with the way 
>> my network is set up? Is there anything I can do to prevent this intrusion?
>> 
>> Best wishes to all from Diana
>> 
>> Sent from my iPad
> 
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Facebook Messages

[Diana & Graham Stevens]

I joined Facebook by mistake when I was trying to use a new App on my iPad. I 
have never nominated any friends and I only ever logged on once to look at 
something on the ABC Classic FM page.

>From time to time I get messages about people I don't know wanting to contact 
>me, I just delete them.

Now I have a message with six names I do recognize, three I have corresponded 
with in the past, three I only know from mailing lists including one from WAMUG.

Where did Facebook find these people? Is there something wrong with the way my 
network is set up? Is there anything I can do to prevent this intrusion?

Best wishes to all from Diana

Sent from my iPad
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Re: Blast from the past

[Diana & Graham Stevens]

I remember this collection, he had all the early models. I think there was even 
a Lisa which was the first Mac I ever used.

Diana

Sent from my iPad

On 31/07/2012, at 8:52 AM, Peter Hinchliffe  wrote:

> Many long time members will well remember Tony Stefanetti of Computer Trade 
> Centre fame. Tony has been out of the business for five years now, but I got 
> a phone call from him the other day. He has a large collection of legacy Macs 
> (from the sound of things they are probably all pre-Intel) and before he sets 
> the wheels in motion to dispose of them, he is wondering if there are any 
> WAMUG members interested in taking some of them off his hands. 
> 
> If you are interested at all please let me know ASAP. Their days are numbered.
> 
> 
> Peter HinchliffeApwin Computer Services
> FileMaker Pro Solutions Developer
> Perth, Western Australia
> Phone (618) 9332 6482Mob 0403 046 948
> 
> Mac because I prefer it -- Windows because I have to.
> 
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Re: Wireless Security Problem

[Diana & Graham Stevens]

Hi Ronda

Done. Both now have 13 digit passwords, letters and numbers.

Hope that is an end to it!

Best wishes from Diana

On 14/07/2012, at 1:36 PM, Ronda Brown wrote:

> Hi Diana,
> 
> Change both passwords on the BoB2 & change your Wireless Network password to 
> WPA2 and use a Passphrase 8-63 characters password (13 characters is good, & 
> use a combination of letters & numbers).
> 
> Cheers,
> Ronni
> 
> On 14/07/2012, at 1:12 PM, Tim Law wrote:
> 
>> Diana,
>> 
>> If you have a simple password on your Wireless internet, then it is possible 
>> that someone has drained your quota. 
>> 
>> First off is to change your wireless password on your BoB to, I think it is 
>> WPA2 - there has been recent discussions about this. Don't leave it simple, 
>> no matter what the setting. 
>> 
>> Second is to check in 'Software Update' preferences, and see if it is set to 
>> automatically download updates. If that is not what you want, deselect it. 
>> 
>> How much activity/quota are you talking about losing?
>> 
>> Tim
>> 
>> 
>> 
>> On 14/07/2012, at 12:45 PM, Diana & Graham Stevens wrote:
>> 
>>> Hi everyone
>>> 
>>> Someone has been using our wireless network. 
>>> 
>>> Yesterday I had a message from iinet to say we were about to be 'shaped'. 
>>> When I looked at the usage there is an enormous amount of activity since 
>>> Tuesday 10th July much of it when we have been out or glued to the TV 
>>> watching Le Tour.
>>> 
>>> Last night I pulled the plug on Bob2 and this morning I contacted iinet. 
>>> The guy suggested I check the settings which I had done already. He 
>>> suggested I change the Wireless Security Key (which is only 8 characters 
>>> long), but he had no suggestions about how this was compromised.
>>> 
>>> He suggested the usage was due to automatic updates or to a virus which had 
>>> caused the time to be used up. Looking at the detailed breakdown of usage 
>>> this does not look like anything automated, it looks like somebody using 
>>> the network. He suggested several free PC virus checkers despite the fact 
>>> that we have only Macs and I have not been using Windows in parallels for 
>>> months, in any case I only use it for CDs which will not run on the Mac, 
>>> never connect to the Internet (knowingly)   .
>>> 
>>> If someone has hacked into our system could they access Bob2 (which has a 
>>> simple password) and then read the Wireless Security Key?
>>> 
>>> We never had any problems with our old NetGear modem, we changed to Bob2 
>>> because it was cheap and came with a built in VOIP phone.
>>> 
>>> Since I pulled the plug on Bob2 last night the only usage is me looking at 
>>> Tool Box (I have not changed the passwords yet). The three computers 
>>> connected by ethernet are off. I am using my MacBook Pro (Snow Leopard) on 
>>> wireless. I have also accessed Tool Box using my iPad1.
>>> 
>>> One possible source of low security might be my G4 (Panther) which I 
>>> collect email on and occasionally visit family history sites like FreeBMD 
>>> or Ancestry. The version of Safari is almost certainly insecure but there 
>>> are no updates and it does not work with most sites. 
>>> 
>>> Apart from changing the two passwords what else should I do? If any one has 
>>> any suggestions I shall be most grateful.
>>> 
>>> Best wishes to all from Diana
> 
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Re: Wireless Security Problem

[Diana & Graham Stevens]

Tim

The simple password is when accessing Bob2 via my browser, The WPA2 password is 
not simple but it is only 8 characters long. I am going to change to a much 
longer password.

We have automatic downloads turned off.

We used about 5500 MB in 4 days, our normal usage is about 350 MB/day. We are 
on an old plan and we only ger 5000 MB peak and 7000 MB offpeak. I am going to 
change to a cheaper plan which is not divided into peak and offpeak as  most of 
our usage is in peak.

Best wishes from Diana

On 14/07/2012, at 1:12 PM, Tim Law wrote:

> Diana,
> 
> If you have a simple password on your Wireless internet, then it is possible 
> that someone has drained your quota. 
> 
> First off is to change your wireless password on your BoB to, I think it is 
> WPA2 - there has been recent discussions about this. Don't leave it simple, 
> no matter what the setting. 
> 
> Second is to check in 'Software Update' preferences, and see if it is set to 
> automatically download updates. If that is not what you want, deselect it. 
> 
> How much activity/quota are you talking about losing?
> 
> Tim
> 
> 
> 
> On 14/07/2012, at 12:45 PM, Diana & Graham Stevens wrote:
> 
>> Hi everyone
>> 
>> Someone has been using our wireless network. 
>> 
>> Yesterday I had a message from iinet to say we were about to be 'shaped'. 
>> When I looked at the usage there is an enormous amount of activity since 
>> Tuesday 10th July much of it when we have been out or glued to the TV 
>> watching Le Tour.
>> 
>> Last night I pulled the plug on Bob2 and this morning I contacted iinet. The 
>> guy suggested I check the settings which I had done already. He suggested I 
>> change the Wireless Security Key (which is only 8 characters long), but he 
>> had no suggestions about how this was compromised.
>> 
>> He suggested the usage was due to automatic updates or to a virus which had 
>> caused the time to be used up. Looking at the detailed breakdown of usage 
>> this does not look like anything automated, it looks like somebody using the 
>> network. He suggested several free PC virus checkers despite the fact that 
>> we have only Macs and I have not been using Windows in parallels for months, 
>> in any case I only use it for CDs which will not run on the Mac, never 
>> connect to the Internet (knowingly)   .
>> 
>> If someone has hacked into our system could they access Bob2 (which has a 
>> simple password) and then read the Wireless Security Key?
>> 
>> We never had any problems with our old NetGear modem, we changed to Bob2 
>> because it was cheap and came with a built in VOIP phone.
>> 
>> Since I pulled the plug on Bob2 last night the only usage is me looking at 
>> Tool Box (I have not changed the passwords yet). The three computers 
>> connected by ethernet are off. I am using my MacBook Pro (Snow Leopard) on 
>> wireless. I have also accessed Tool Box using my iPad1.
>> 
>> One possible source of low security might be my G4 (Panther) which I collect 
>> email on and occasionally visit family history sites like FreeBMD or 
>> Ancestry. The version of Safari is almost certainly insecure but there are 
>> no updates and it does not work with most sites. 
>> 
>> Apart from changing the two passwords what else should I do? If any one has 
>> any suggestions I shall be most grateful.
>> 
>> Best wishes to all from Diana
>> 
>> 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
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> 
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Wireless Security Problem

[Diana & Graham Stevens]

Hi everyone

Someone has been using our wireless network. 

Yesterday I had a message from iinet to say we were about to be 'shaped'. When 
I looked at the usage there is an enormous amount of activity since Tuesday 
10th July much of it when we have been out or glued to the TV watching Le Tour.

Last night I pulled the plug on Bob2 and this morning I contacted iinet. The 
guy suggested I check the settings which I had done already. He suggested I 
change the Wireless Security Key (which is only 8 characters long), but he had 
no suggestions about how this was compromised.

He suggested the usage was due to automatic updates or to a virus which had 
caused the time to be used up. Looking at the detailed breakdown of usage this 
does not look like anything automated, it looks like somebody using the 
network. He suggested several free PC virus checkers despite the fact that we 
have only Macs and I have not been using Windows in parallels for months, in 
any case I only use it for CDs which will not run on the Mac, never connect to 
the Internet (knowingly)   .

If someone has hacked into our system could they access Bob2 (which has a 
simple password) and then read the Wireless Security Key?

We never had any problems with our old NetGear modem, we changed to Bob2 
because it was cheap and came with a built in VOIP phone.

Since I pulled the plug on Bob2 last night the only usage is me looking at Tool 
Box (I have not changed the passwords yet). The three computers connected by 
ethernet are off. I am using my MacBook Pro (Snow Leopard) on wireless. I have 
also accessed Tool Box using my iPad1.

One possible source of low security might be my G4 (Panther) which I collect 
email on and occasionally visit family history sites like FreeBMD or Ancestry. 
The version of Safari is almost certainly insecure but there are no updates and 
it does not work with most sites. 

Apart from changing the two passwords what else should I do? If any one has any 
suggestions I shall be most grateful.

Best wishes to all from Diana




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Re: MacScan 2.9.2

[Diana & Graham Stevens]

Thanks Ronni

I shall advise Graham to save his (and my) money!

Regards
Diana

On 13/03/2012, at 4:33 PM, Ronda Brown wrote:

> 
> On 13/03/2012, at 4:13 PM, Diana & Graham Stevens wrote:
> 
>> Hello List
>> 
>> Any thoughts about the usefulness of this program?
>> 
>> My husband wants to buy it from MacUpdate while it is 68% off today only.
>> 
>> Regards
>> Diana
> 
> Hi Diana,
> 
> I’ll give my 2 cents worth, people can take it or leave it ;-)
> 
> I got sent the same email with the discount. But I won’t be purchasing or 
> installing.
> 
> To date, there is no executable, covertly installing Spyware for Macs. 
> 
> There are keyloggers, but they are generally installed intentionally (to 
> monitor other users' behavior on a particular computer). There are also 
> tracking cookies, which some consider to be a breach of privacy. 
> They are easily deleted using the browser's own purging functions. 
> 
> These are the things that MacScan is designed to find.
> 
> The makers of MacScan and Symantec make you believe that you need their 
> products. 
> But, it's really not necessary … not yet anyway… possibly the time might 
> come, but until then I won’t be installing any of this type of software.
> 
> The Mac is becoming more secure with each new release of the Operating System 
> and OS X 10.8 Mountain Lion with Gatekeeper is making the Mac more secure 
> from this type of threat.
> 
> Gatekeeper prevents a malware app from running even if you deliberately 
> download it to your computer the same day it gets written. Gatekeeper works 
> this way:
> By default, Mountain Lion will only run an app that it deems safe because 
> either you downloaded the app from the App Store or because the app was 
> written by a licensed Apple Developer and contains a digital signature that 
> would be destroyed if a malicious hacker modified the original code. 
> Apple will provide a digital signature to every registered developer for 
> inclusion in their software, so, by the time Mountain Lion ships, all your 
> apps should be signed and safe. 
> 
> Cheers,
> Ronni
> 
> 
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MacScan 2.9.2

[Diana & Graham Stevens]

Hello List

Any thoughts about the usefulness of this program?

My husband wants to buy it from MacUpdate while it is 68% off today only.

Regards
Diana
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Re: Lost Bluetooth Mouse Pairing

[Diana & Graham Stevens]

Thanks Ronni,

Yes, Magic Mouse. Re-start fixed it. 

I should have thought of that. I have used that strategy since 1985 and the 
FatMac. Another senior moment!

Regards
Diana

On 09/03/2012, at 12:00 PM, Ronda Brown wrote:

> Hi Diana,
> 
> Is it a Magic Mouse?
> 
> First,  have you tried restarting your MBP?
> 
> Second, have you tried going to System Preferences > Bluetooth Preferences, 
> remove your bluetooth mouse, and repair it?
> 
> Cheers,
> Ronni
> 
> On 09/03/2012, at 11:50 AM, Diana & Graham Stevens wrote:
> 
>> Hello All
>> 
>> My MacbookPro (2 GHz Intel Core i7, 10.6.8) can't see the mouse any more.
>> 
>> When I open the Bluetooth Preferences it says 'Name not available' where it 
>> should give the details of the MBP. It claimed that the mouse was connected 
>> and discoverable but it did not work.
>> 
>> I tried new batteries, no go. I disconnected the mouse and now the MBP can't 
>> see it.
>> 
>> My husband's InteliMac can see both the MBP and my mouse.
>> 
>> I have been using the MBP with the track pad most of the time and it used to 
>> complain that it could not find the mouse but lately it has given up doing 
>> that.
>> 
>> Any suggestions are most welcome.
>> 
>> Diana
> 
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Lost Bluetooth Mouse Pairing

[Diana & Graham Stevens]

Hello All

My MacbookPro (2 GHz Intel Core i7, 10.6.8) can't see the mouse any more.

When I open the Bluetooth Preferences it says 'Name not available' where it 
should give the details of the MBP. It claimed that the mouse was connected and 
discoverable but it did not work.

I tried new batteries, no go. I disconnected the mouse and now the MBP can't 
see it.

My husband's InteliMac can see both the MBP and my mouse.

I have been using the MBP with the track pad most of the time and it used to 
complain that it could not find the mouse but lately it has given up doing that.

Any suggestions are most welcome.

Diana
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Re: Matt iPad Screen Protector

[Diana & Graham Stevens]

Hi Daniel

That URL gives an error. Tried the Belkin site same error.

Please get one for me if you can, I don't really want to walk as far as the 
Apple Store at present!

Best wishes from Diana

On 27/02/2012, at 10:38 PM, Daniel Kerr wrote:

> Hi Diana
> 
> If the Apple store doesn't have any, these may suit
> <http://www.belkin.com/au/IWCatProductPage.process?Product_Id=633089>
> (Which I think I can still get from the local wholesaler here).
> 
> Hope that helps
> 
> Kind regards
> Daniel
> ---
> Daniel Kerr
> MacWizardry
> 
> Phone: 0414 795 960
> Email: 
> Web:   <http://www.macwizardry.com.au>
> 
> 
> **For everything Macintosh**
> 
> On 27/02/2012, at 10:22 PM, Diana & Graham Stevens wrote:
> 
>> My present iPad screen protector is shiny and hard to read outside, even in 
>> the shade. I should like to get a matt one.
>> 
>> Does anyone know where I can buy one? I have to go into Perth CBD tomorrow, 
>> would the Apple Store have one?
>> 
>> Best wishes from Diana
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Matt iPad Screen Protector

[Diana & Graham Stevens]

My present iPad screen protector is shiny and hard to read outside, even in the 
shade. I should like to get a matt one.

Does anyone know where I can buy one? I have to go into Perth CBD tomorrow, 
would the Apple Store have one?

Best wishes from Diana
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Re: A Prairie Home Companion

[Diana & Graham Stevens]

Thanks to all who gave advice. I tried with iSwifter but I could not make it 
work properly. I thought I had purchased the browser but I couldn't find it. 
The iPad screen seemed unresponsive.

I was forced into opening a Facebook account, but it would only show 1994-2012 
as my birth year. It seems to have accepted 1994 so I am an 8 year old despite 
17 being the minimum age to purchase the App. I decided I was not compatible 
with iSwifter ( too old and thick) so I gave up and purchased Photon.

Photon works and I can listen to the archived shows. That is what I wanted. I 
shall have to wait to get the confirmation of my purchases to find if I 
actually purchased iSwifter as well.

The WAMUG list has once again come up trumps!

Best wishes to all from Diana (a night- owl tonight)

Sent from my iPad

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Re: A Prairie Home Companion

[Diana & Graham Stevens]

Hi Ronni, Jewels & Merv

I shall try Photon Flash or iSwifter.

I was hoping I could listen on my iPad while I am in hospital after my hip 
replacement so an iPad solution is what I am looking for.

The PHC podcasts are just of the 'News from Lake Wobegon' monologue. We used to 
be addicted to listening to PHC years ago, I have just found this vast archive 
of shows going back to 1996.

I am also interested in Merv's idea but I am not really au fait with digital 
radio. I have a small Sony that does DAB/DAB+. I need a bit more info if you 
have time Merv. I also like baroque music, the station in Venice interests me.

Thanks to you all.

Diana

On 25/02/2012, at 4:37 PM, Ronda Brown wrote:

> Hi Diana,
> 
> One of these browsers Might be worth a try on your iPad.
> 
> These iPad apps are designed to play Flash content on the iPad.   
> One or more may work with your content. 
> 
> Essentially, these apps transcode the Flash on a remote server, then send the 
> (hopefully) playable content back to your iPad. Lag time can be a challenge 
> though, due to the time needed to convert the Flash content and return it to 
> your device.
> 
> None guarantees the content you want will play, but worth exploring. You 
> might try:
> 
> Skyfire web browser
> http://itunes.apple.com/us/app/skyfire-web-browser-for-ipad/id409153623?mt=8
> 
> Photon Flash browser
> http://itunes.apple.com/us/app/photon-flash-web-browser-tabbed/id430200224?mt=8
> 
> iSwifter browser
> http://itunes.apple.com/us/app/iswifter/id388857173?mt=8
> 
> 
> Best of luck.
> 
> Cheers,
> Ronni
> Sent from Ronni's iPad
> 
> On 25/02/2012, at 4:21 PM, Diana & Graham Stevens  
> wrote:
> 
>> Boo-Hoo.
>> 
>> Diana
>> 
>> On 25/02/2012, at 4:16 PM, Ronda Brown wrote:
>> 
>>> Hi Diana,
>>> 
>>> No Flash on iOS devices.
>>> 
>>> Sent from Ronni's iPad
>>> 
>>> On 25/02/2012, at 4:07 PM, Diana & Graham Stevens  
>>> wrote:
>>> 
>>>> I should like to be able to listen to this US Public Radio Program.
>>>> 
>>>> Works fine on the MBP but on my iPad (1) I get this message.
>>>> We're Sorry
>>>> This content requires Adobe Flash Player, which is not supported by your 
>>>> device. This content can be viewed on a desktop computer or on mobile 
>>>> devices that support Flash Player.
>>>> Is it just my old iPad or is it all Mac mobile devices?
>>>> 
>>>> Diana
>>>> 
>>>> Sent from my iPad
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>> 
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Re: A Prairie Home Companion

[Diana & Graham Stevens]

Boo-Hoo.

Diana

On 25/02/2012, at 4:16 PM, Ronda Brown wrote:

> Hi Diana,
> 
> No Flash on iOS devices.
> 
> Sent from Ronni's iPad
> 
> On 25/02/2012, at 4:07 PM, Diana & Graham Stevens  
> wrote:
> 
>> I should like to be able to listen to this US Public Radio Program.
>> 
>> Works fine on the MBP but on my iPad (1) I get this message.
>> We're Sorry
>> This content requires Adobe Flash Player, which is not supported by your 
>> device. This content can be viewed on a desktop computer or on mobile 
>> devices that support Flash Player.
>> Is it just my old iPad or is it all Mac mobile devices?
>> 
>> Diana
>> 
>> Sent from my iPad
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A Prairie Home Companion

[Diana & Graham Stevens]

I should like to be able to listen to this US Public Radio Program.

Works fine on the MBP but on my iPad (1) I get this message.
We're Sorry
This content requires Adobe Flash Player, which is not supported by your 
device. This content can be viewed on a desktop computer or on mobile devices 
that support Flash Player.
Is it just my old iPad or is it all Mac mobile devices?

Diana

Sent from my iPad
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Re: Aged iPhoto / iTunes Novice Needs Help

[Diana & Graham Stevens]

t you your Music CD into your optical drive, after it spins up iTunes 
> should open (If not, Open iTunes and the CD will display in the Sidebar, 
> under Devices, then check the Gracenote CD Database for tag information. If 
> it finds this information, you’ll see the names of your album, artist, and 
> tracks
> 
> 7. To Import the whole CD:
> A)  Select it in the Sidebar
> B)  Click ‘Import CD’ button
> 
> Your Music CD will be imported into the iTunes Library.
> 
> To View by Album: Select Music (under Library), Click the "Album by 
> Artist/Year” Column (at the top menu)
> To View by Artist (which is probably what you have done), Click  the “Artist” 
> Column
> 
> You choose a view by clicking a view button at the top of the iTunes window. 
> From left to right, the buttons are for 'List View', 'Album List View', 'Grid 
> View', and 'Cover Flow View'.
> 
> To Choose which Columns to Display:
> Choose View > View Options to open the View Options dialogue window.
> Then, check a checkbox for a column name to display it, or uncheck one to 
> hide it.
> 
> After adding columns, you may want to reposition them by dragging them to the 
> left or right, and resize them to show all the information they contain, or 
> to make sure they fit in your iTunes window. 
> 
> One way to resize columns is to Control-click on a column header, then choose 
> Auto Size Column or Auto Size All Columns. iTunes will fit the size of one or 
> all visible columns to hold the longest text that they contain. 
> You can also resize a column by dragging the divider between any two column 
> headers.
> 
> That’s enough for the now, Ronni needs a coffee ;-)
> I’ll look through my huge documents folder and also my Bookmarks in Safari 
> anything that might be of help to you.
> 
> Cheers,
> Ronni
> 
> 17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt"
> 2.3GHz / 8GB / 750GB @ 7200rpm HD
> 
> OS X 10.7.3 Lion
> Windows 7 Ultimate (under sufferance)
> 
> 
> 
> On 21/02/2012, at 12:15 PM, Diana & Graham Stevens wrote:
> 
>> I have avoided iPhoto & iTunes up until now as I thought they were 
>> unnecessarily complicated.
>> 
>> I hate the way iPhoto puts one camera download in multiple folders if the 
>> pics were not all taken on the same day. I previously used the Canon 
>> software but my camera is so old there is no OSX version. Now I have a 
>> MacBookPro it is iPhoto or a card reader.
>> 
>> I only used iTunes to put Pod Casts on my iPod but now I find I like some 
>> music on my iPad. I imported a Peggy Lee / George Shearing Album from CD and 
>> it filed the two instrumentals under George and the vocals under Peggy. Same 
>> nasty busy-body behaviour!
>> 
>> But I need to learn to cope with this and manage my files. Please someone 
>> point me towards a tutorial for the simple-minded.
>> 
>> And maybe someone can advise me about the iTunes Store. I wanted to buy a 
>> few tracks from the Kate Bush Album 'The Kick Inside', it is $8.99 and 
>> contains 13 tracks, 12 at $2.19 each plus one at $1.69, doesn't add up. 
>> Buying the album is the best option but can I be sure I shall get all the 
>> tracks? If I don't get them all they may not include the ones I want.
>> 
>> Best wishes to all from Diana
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
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Re: Aged iPhoto / iTunes Novice Needs Help

[Diana & Graham Stevens]

You are brilliant Neil

So simple! I was thinking of Canon Image Browser, the little grey cells are a 
bit deficient these days.

Thanks for persisting.

Diana

On 22/02/2012, at 7:28 PM, Neil Houghton wrote:

> Hi Diana,
> 
> My suggestion/question regarding Image Capture was whether Image Capture
> would see the attached camera  WITHOUT using any Canon software - in essence
> using the camera as its own Card Reader - this may not be possible but have
> you actually tried connecting the camera by usb and opening Image Capture -
> does it just say "No camera or scanner connected" - if so then, yes, a Card
> reader may be required.
> 
> However, if iPhoto is getting the photos off your camera without the Canon
> software then I would have expected Image capture to be able to do the same.
> 
> But then again, my expectations are frequently unmet ;o)
> 
> 
> 
> Cheers
> 
> 
> 
> Neil
> -- 
> Neil R. Houghton
> Albany, Western Australia
> Tel: +61 8 9841 6063
> Email: n...@possumology.com
> 
> 
> 
> on 22/2/12 4:42 PM, Diana & Graham Stevens at diag...@iinet.net.au wrote:
> 
>> Hi Neil
>> 
>> The software for my old Canon PowerShot G2 was OS9. I spoke to Trevor at Team
>> Digital, he sold it to me in the Perth Pro days, he said he was sure there 
>> was
>> an OSX version. I had failed to find one and so did he.
>> 
>> Trevor suggested a Card Reader and I shall probably get one. In the meantime 
>> I
>> located the JPGs for the photos I downloaded in iPhoto, duplicated them and
>> put them in a folder in my system.
>> 
>> But I do need to master iPhoto so  that I can have photos etc on my iPad.
>> These include my Family History Charts that are in Canvas 3.5 (no substitute
>> in OSX) which I export as JPGs and put in iPhoto.
>> 
>> Thanks for your help.
>> 
>> Regards
>> Diana
>> 
>> On 21/02/2012, at 6:42 PM, Neil Houghton wrote:
>> 
>>> Hi Diana,
>>> 
>>> If you still think iPhoto is unnecessarily complicated, have you tried
>>> opening Image Capture with the camera connected by usb and seeing if Image
>>> Capture sees the Canon camera?
>>> 
>>> I also prefer to organise my photos how I want to file them - rather than
>>> the way iPhoto wants to file them - and use a separate editor (eg Photoshop
>>> Elements or Graphic Converter) if I want to edit them.
>>> 
>>> My old Canon camera has now died :o( - but with my iPhone, I have turned off
>>> synching with iPhoto and I use Image capture to download photos off the
>>> phone.
>>> 
>>> Just a thought.
>>> 
>>> 
>>> Cheers
>>> 
>>> 
>>> Neil
>>> -- 
>>> Neil R. Houghton
>>> Albany, Western Australia
>>> Tel: +61 8 9841 6063
>>> Email: n...@possumology.com
>>> 
>>> 
>>> 
>>> 
>>> 
>>> on 21/2/12 12:15 PM, Diana & Graham Stevens at diag...@iinet.net.au wrote:
>>> 
>>>> I have avoided iPhoto & iTunes up until now as I thought they were
>>>> unnecessarily complicated.
>>>> 
>>>> I hate the way iPhoto puts one camera download in multiple folders if the
>>>> pics
>>>> were not all taken on the same day. I previously used the Canon software 
>>>> but
>>>> my camera is so old there is no OSX version. Now I have a MacBookPro it is
>>>> iPhoto or a card reader.
>>>> 
>>>> I only used iTunes to put Pod Casts on my iPod but now I find I like some
>>>> music on my iPad. I imported a Peggy Lee / George Shearing Album from CD 
>>>> and
>>>> it filed the two instrumentals under George and the vocals under Peggy. 
>>>> Same
>>>> nasty busy-body behaviour!
>>>> 
>>>> But I need to learn to cope with this and manage my files. Please someone
>>>> point me towards a tutorial for the simple-minded.
>>>> 
>>>> And maybe someone can advise me about the iTunes Store. I wanted to buy a
>>>> few
>>>> tracks from the Kate Bush Album 'The Kick Inside', it is $8.99 and contains
>>>> 13
>>>> tracks, 12 at $2.19 each plus one at $1.69, doesn't add up. Buying the 
>>>> album
>>>> is the best option but can I be sure I shall get all the tracks? If I don't
>>>> get them all they may not include the ones I want.
>>>> 
>>>> Best wishes to all from Diana
>>>> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
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Re: Aged iPhoto / iTunes Novice Needs Help

[Diana & Graham Stevens]

Hello John

I took your advice, got the album. Listened to it while I tried importing CDs 
the correct way reading Ronni's instructions on the iPad and importing to the 
MacBookPro.

A mixture of triumph and puzzlement, I certainly learned a lot. Today has been 
rather fraught and now it is time to relax, go out for dinner then to the ACO 
concert. Full report tomorrow (I hope).

Best wishes to all from Diana

On 21/02/2012, at 6:38 PM, Winters John wrote:

> Hello Diana,
> 
> After that dissertation, I'm sure Ronni needs a rest!
> 
> For your other question… 
> 
> You get a discount for buying a whole album off iTunes. That's why the album 
> price is $8.99 but the total of the individual tracks is $27.97. You will get 
> ALL the tracks if you buy the album (and often some album only extras FWTW 
> too). If you buy a couple of tracks, then decide the complete the album, 
> there is usually a discounted price to "complete my album". I've only 
> purchased "Wuthering Heights" off that album, and I could complete the album 
> and get all tracks now for $7.30.
> 
> Don't worry, you wont miss out on a track with a full but discounted album 
> purchase.
> 
> Regards,
> John
> 
> On 21/02/2012, at 12:15 PM, Diana & Graham Stevens wrote:
> 
>> And maybe someone can advise me about the iTunes Store. I wanted to buy a 
>> few tracks from the Kate Bush Album 'The Kick Inside', it is $8.99 and 
>> contains 13 tracks, 12 at $2.19 each plus one at $1.69, doesn't add up. 
>> Buying the album is the best option but can I be sure I shall get all the 
>> tracks? If I don't get them all they may not include the ones I want.
> 
> -- The WA Macintosh User Group Mailing List --
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> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
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Re: Aged iPhoto / iTunes Novice Needs Help

[Diana & Graham Stevens]

Hi Neil

The software for my old Canon PowerShot G2 was OS9. I spoke to Trevor at Team 
Digital, he sold it to me in the Perth Pro days, he said he was sure there was 
an OSX version. I had failed to find one and so did he. 

Trevor suggested a Card Reader and I shall probably get one. In the meantime I 
located the JPGs for the photos I downloaded in iPhoto, duplicated them and put 
them in a folder in my system.

But I do need to master iPhoto so  that I can have photos etc on my iPad. These 
include my Family History Charts that are in Canvas 3.5 (no substitute in OSX) 
which I export as JPGs and put in iPhoto.

Thanks for your help.

Regards
Diana

On 21/02/2012, at 6:42 PM, Neil Houghton wrote:

> Hi Diana,
> 
> If you still think iPhoto is unnecessarily complicated, have you tried
> opening Image Capture with the camera connected by usb and seeing if Image
> Capture sees the Canon camera?
> 
> I also prefer to organise my photos how I want to file them - rather than
> the way iPhoto wants to file them - and use a separate editor (eg Photoshop
> Elements or Graphic Converter) if I want to edit them.
> 
> My old Canon camera has now died :o( - but with my iPhone, I have turned off
> synching with iPhoto and I use Image capture to download photos off the
> phone.
> 
> Just a thought.
> 
> 
> Cheers
> 
> 
> Neil
> -- 
> Neil R. Houghton
> Albany, Western Australia
> Tel: +61 8 9841 6063
> Email: n...@possumology.com
> 
> 
> 
> 
> 
> on 21/2/12 12:15 PM, Diana & Graham Stevens at diag...@iinet.net.au wrote:
> 
>> I have avoided iPhoto & iTunes up until now as I thought they were
>> unnecessarily complicated.
>> 
>> I hate the way iPhoto puts one camera download in multiple folders if the 
>> pics
>> were not all taken on the same day. I previously used the Canon software but
>> my camera is so old there is no OSX version. Now I have a MacBookPro it is
>> iPhoto or a card reader.
>> 
>> I only used iTunes to put Pod Casts on my iPod but now I find I like some
>> music on my iPad. I imported a Peggy Lee / George Shearing Album from CD and
>> it filed the two instrumentals under George and the vocals under Peggy. Same
>> nasty busy-body behaviour!
>> 
>> But I need to learn to cope with this and manage my files. Please someone
>> point me towards a tutorial for the simple-minded.
>> 
>> And maybe someone can advise me about the iTunes Store. I wanted to buy a few
>> tracks from the Kate Bush Album 'The Kick Inside', it is $8.99 and contains 
>> 13
>> tracks, 12 at $2.19 each plus one at $1.69, doesn't add up. Buying the album
>> is the best option but can I be sure I shall get all the tracks? If I don't
>> get them all they may not include the ones I want.
>> 
>> Best wishes to all from Diana
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>> Settings & Unsubscribe -
>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
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Re: Aged iPhoto / iTunes Novice Needs Help

[Diana & Graham Stevens]

To View by Album: Select Music (under Library), Click the "Album by 
> Artist/Year” Column (at the top menu)
> To View by Artist (which is probably what you have done), Click  the “Artist” 
> Column
> 
> You choose a view by clicking a view button at the top of the iTunes window. 
> From left to right, the buttons are for 'List View', 'Album List View', 'Grid 
> View', and 'Cover Flow View'.
> 
> To Choose which Columns to Display:
> Choose View > View Options to open the View Options dialogue window.
> Then, check a checkbox for a column name to display it, or uncheck one to 
> hide it.
> 
> After adding columns, you may want to reposition them by dragging them to the 
> left or right, and resize them to show all the information they contain, or 
> to make sure they fit in your iTunes window. 
> 
> One way to resize columns is to Control-click on a column header, then choose 
> Auto Size Column or Auto Size All Columns. iTunes will fit the size of one or 
> all visible columns to hold the longest text that they contain. 
> You can also resize a column by dragging the divider between any two column 
> headers.
> 
> That’s enough for the now, Ronni needs a coffee ;-)
> I’ll look through my huge documents folder and also my Bookmarks in Safari 
> anything that might be of help to you.
> 
> Cheers,
> Ronni
> 
> 17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt"
> 2.3GHz / 8GB / 750GB @ 7200rpm HD
> 
> OS X 10.7.3 Lion
> Windows 7 Ultimate (under sufferance)
> 
> 
> 
> On 21/02/2012, at 12:15 PM, Diana & Graham Stevens wrote:
> 
>> I have avoided iPhoto & iTunes up until now as I thought they were 
>> unnecessarily complicated.
>> 
>> I hate the way iPhoto puts one camera download in multiple folders if the 
>> pics were not all taken on the same day. I previously used the Canon 
>> software but my camera is so old there is no OSX version. Now I have a 
>> MacBookPro it is iPhoto or a card reader.
>> 
>> I only used iTunes to put Pod Casts on my iPod but now I find I like some 
>> music on my iPad. I imported a Peggy Lee / George Shearing Album from CD and 
>> it filed the two instrumentals under George and the vocals under Peggy. Same 
>> nasty busy-body behaviour!
>> 
>> But I need to learn to cope with this and manage my files. Please someone 
>> point me towards a tutorial for the simple-minded.
>> 
>> And maybe someone can advise me about the iTunes Store. I wanted to buy a 
>> few tracks from the Kate Bush Album 'The Kick Inside', it is $8.99 and 
>> contains 13 tracks, 12 at $2.19 each plus one at $1.69, doesn't add up. 
>> Buying the album is the best option but can I be sure I shall get all the 
>> tracks? If I don't get them all they may not include the ones I want.
>> 
>> Best wishes to all from Diana
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
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Re: Aged iPhoto / iTunes Novice Needs Help

[Diana & Graham Stevens]

t; Column
> 
> You choose a view by clicking a view button at the top of the iTunes window. 
> From left to right, the buttons are for 'List View', 'Album List View', 'Grid 
> View', and 'Cover Flow View'.
> 
> To Choose which Columns to Display:
> Choose View > View Options to open the View Options dialogue window.
> Then, check a checkbox for a column name to display it, or uncheck one to 
> hide it.
> 
> After adding columns, you may want to reposition them by dragging them to the 
> left or right, and resize them to show all the information they contain, or 
> to make sure they fit in your iTunes window. 
> 
> One way to resize columns is to Control-click on a column header, then choose 
> Auto Size Column or Auto Size All Columns. iTunes will fit the size of one or 
> all visible columns to hold the longest text that they contain. 
> You can also resize a column by dragging the divider between any two column 
> headers.
> 
> That’s enough for the now, Ronni needs a coffee ;-)
> I’ll look through my huge documents folder and also my Bookmarks in Safari 
> anything that might be of help to you.
> 
> Cheers,
> Ronni
> 
> 17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt"
> 2.3GHz / 8GB / 750GB @ 7200rpm HD
> 
> OS X 10.7.3 Lion
> Windows 7 Ultimate (under sufferance)
> 
> 
> 
> On 21/02/2012, at 12:15 PM, Diana & Graham Stevens wrote:
> 
>> I have avoided iPhoto & iTunes up until now as I thought they were 
>> unnecessarily complicated.
>> 
>> I hate the way iPhoto puts one camera download in multiple folders if the 
>> pics were not all taken on the same day. I previously used the Canon 
>> software but my camera is so old there is no OSX version. Now I have a 
>> MacBookPro it is iPhoto or a card reader.
>> 
>> I only used iTunes to put Pod Casts on my iPod but now I find I like some 
>> music on my iPad. I imported a Peggy Lee / George Shearing Album from CD and 
>> it filed the two instrumentals under George and the vocals under Peggy. Same 
>> nasty busy-body behaviour!
>> 
>> But I need to learn to cope with this and manage my files. Please someone 
>> point me towards a tutorial for the simple-minded.
>> 
>> And maybe someone can advise me about the iTunes Store. I wanted to buy a 
>> few tracks from the Kate Bush Album 'The Kick Inside', it is $8.99 and 
>> contains 13 tracks, 12 at $2.19 each plus one at $1.69, doesn't add up. 
>> Buying the album is the best option but can I be sure I shall get all the 
>> tracks? If I don't get them all they may not include the ones I want.
>> 
>> Best wishes to all from Diana
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
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> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
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Aged iPhoto / iTunes Novice Needs Help

[Diana & Graham Stevens]

I have avoided iPhoto & iTunes up until now as I thought they were 
unnecessarily complicated.

I hate the way iPhoto puts one camera download in multiple folders if the pics 
were not all taken on the same day. I previously used the Canon software but my 
camera is so old there is no OSX version. Now I have a MacBookPro it is iPhoto 
or a card reader.

I only used iTunes to put Pod Casts on my iPod but now I find I like some music 
on my iPad. I imported a Peggy Lee / George Shearing Album from CD and it filed 
the two instrumentals under George and the vocals under Peggy. Same nasty 
busy-body behaviour!

But I need to learn to cope with this and manage my files. Please someone point 
me towards a tutorial for the simple-minded.

And maybe someone can advise me about the iTunes Store. I wanted to buy a few 
tracks from the Kate Bush Album 'The Kick Inside', it is $8.99 and contains 13 
tracks, 12 at $2.19 each plus one at $1.69, doesn't add up. Buying the album is 
the best option but can I be sure I shall get all the tracks? If I don't get 
them all they may not include the ones I want.

Best wishes to all from Diana
 
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Settings & Unsubscribe - 

Re: Download Error Message

[Diana & Graham Stevens]

Hi Ronni

Thanks for the instructions. I had to go out and have just collected them. I 
shall transfer the Bookmarks tomorrow.

Regards
Diana

On 14/02/2012, at 4:25 PM, Ronda Brown wrote:

> Hi Diana,
> 
> Sorry to hear about the adverse drug reaction, I hope you recover soon.
> 
> I prefer to use Safari, but it is a personal choice. 
> 
> To Import your Firefox Bookmarks into Safari, you first need to Export your 
> Firefox Bookmarks.
> 
> A) Export bookmarks from Firefox:
> 
> 1.On the menu bar, click Bookmarks and select Show All Bookmarks to open 
> the Library window. 
>   
> 2.From the toolbar on the Library window, click  Import and Backup and 
> choose Export Bookmarks to HTML
> 3.In the Export Bookmarks File window that opens, choose a location to 
> save the file, which is named bookmarks.html by default.
>The desktop is usually a good spot, but any place that is easy to 
> remember will work.
> 4.Click the Save button. The Export Bookmarks File window will close.
> 5.Close the Library window.
> 
> Your bookmarks are successfully exported from Firefox, to import them into 
> Safari proceed to the next section.
> 
> B) Import bookmarks into Safari:
>   
> 1.Start Safari
> 2.On the menu bar, click on the File menu and choose Import Bookmarks
>   
> 3.Find the file you saved from Firefox and click Import.
> 
>  
> 
> Click on the Bookmarks menu to ensure all of your bookmarks have been 
> successfully imported.
> 
> If you still prefer to use Firefox, when I have more time, I’ll send you 
> details on what could be happening to cause the PDF download problem.
> 
> Cheers,
> Ronni
> 
> On 14/02/2012, at 3:37 PM, Diana & Graham Stevens wrote:
> 
>> Hi Ronni
>> 
>> I was using Firefox 10.0. I tried Safari, no problems, file opened on screen 
>> and I saved it as a PDF.
>> 
>> I went back to Firefox and did some more investigation. Right click does not 
>> give the option 'Save As'.
>> 
>> I tried 'Open Link in New Tab' and ' Open Link in New Window' and was 
>> rewarded with a blank page.
>> 
>> The only other options are:
>> Bookmark This Link
>> Save Link As...
>> Send Link...
>> Copy Link Location
>> Inspect Element
>> 
>> I did have Firefox set to ask where to save the file, when I looked in the 
>> Preferences neither option was selected so I checked 'Downloads' and tried 
>> again. It did not open the download window and when I looked in the 
>> Downloads Folder there were 7 copies of the PDF. I tried them and they all 
>> opened. I looked again at the Downloads window and there were 7 'failed' 
>> with no file size.
>> 
>> I then reopened the Downloads Folder and all 7 files have disappeared, they 
>> are still showing as failed in the Downloads window. But searching 'This 
>> Mac' in Finder shows none!
>> 
>> A bit scary! I gave up Safari a number of OS ago but I can't remember why. 
>> Maybe I should re-embrace Safari?
>> 
>> How do I get my bookmarks from Firefox into Safari? Normally I should be 
>> able to find this out for myself but last week I ended up in RPH with an 
>> adverse drug reaction and I am still rather 'off the air'! 
>> 
>> Regards Diana
>> 
>> On 14/02/2012, at 2:09 PM, Ronda Brown wrote:
>> 
>>> Hi Diana,
>>> 
>>> Are you downloading the PDF in Safari? 
>>> Is this only happening with one particular PDF or all PDFs?
>>> 
>>> Before you reply a couple of things you could try:
>>> 
>>> Try   ‘Save As’ and see if that allows you to download the PDF.
>>> Right-click or control-click anywhere in the PDF element and select Save 
>>> PDF As... from the contextual menu.
>>> 
>>> What setting do you have in Safari > Preferences > General  ‘Save 
>>> downloaded files to': Downloads?
>>> Could be pointing to an invalid directory, try changing it to Desktop & see 
>>> if it downloads correctly and can be opened.
>>> 
>>> If it can you could try changing it back to downloads and see if it works 
>>> then.
>>> 
>>> Cheers,
>>> Ronni
>>> 
>>> On 14/02/2012, at 12:29 PM, Diana & Graham Stevens wrote:
>>> 
>>>> Hi List
>>>> 
>>>> I keep getting an error message when I try to download a PDF. It says:
>>>> 
>>>> Download Error
>>>> 
>>>> /Users/diana/Download

Re: Download Error Message

[Diana & Graham Stevens]

Hi Ronni

I was using Firefox 10.0. I tried Safari, no problems, file opened on screen 
and I saved it as a PDF.

I went back to Firefox and did some more investigation. Right click does not 
give the option 'Save As'.

I tried 'Open Link in New Tab' and ' Open Link in New Window' and was rewarded 
with a blank page.

The only other options are:
Bookmark This Link
Save Link As...
Send Link...
Copy Link Location
Inspect Element

I did have Firefox set to ask where to save the file, when I looked in the 
Preferences neither option was selected so I checked 'Downloads' and tried 
again. It did not open the download window and when I looked in the Downloads 
Folder there were 7 copies of the PDF. I tried them and they all opened. I 
looked again at the Downloads window and there were 7 'failed' with no file 
size.

I then reopened the Downloads Folder and all 7 files have disappeared, they are 
still showing as failed in the Downloads window. But searching 'This Mac' in 
Finder shows none!

A bit scary! I gave up Safari a number of OS ago but I can't remember why. 
Maybe I should re-embrace Safari?

How do I get my bookmarks from Firefox into Safari? Normally I should be able 
to find this out for myself but last week I ended up in RPH with an adverse 
drug reaction and I am still rather 'off the air'! 

Regards Diana

On 14/02/2012, at 2:09 PM, Ronda Brown wrote:

> Hi Diana,
> 
> Are you downloading the PDF in Safari? 
> Is this only happening with one particular PDF or all PDFs?
> 
> Before you reply a couple of things you could try:
> 
> Try   ‘Save As’ and see if that allows you to download the PDF.
> Right-click or control-click anywhere in the PDF element and select Save PDF 
> As... from the contextual menu.
> 
> What setting do you have in Safari > Preferences > General  ‘Save downloaded 
> files to': Downloads?
> Could be pointing to an invalid directory, try changing it to Desktop & see 
> if it downloads correctly and can be opened.
> 
> If it can you could try changing it back to downloads and see if it works 
> then.
> 
> Cheers,
> Ronni
> 
> On 14/02/2012, at 12:29 PM, Diana & Graham Stevens wrote:
> 
>> Hi List
>> 
>> I keep getting an error message when I try to download a PDF. It says:
>> 
>> Download Error
>> 
>> /Users/diana/Downloads/filename.pdf could not be opened because an unknown 
>> error occurred.
>> 
>> Try saving to disk first then opening the file.
>> 
>> I thought I was saving it to disk! I can view it under Quick View but that 
>> does not allow me to save it as a PDF. Any suggestions?
>> 
>> MacBookPro 10.6.8
>> 
>> Best wishes to all from Diana
>> 
> 
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Photoshop Shortcuts

[Diana & Graham Stevens]

Hi List

I have forgotten the key combination that allows you to copy a selection to a 
new layer. I tried to find it in the documentation but failed.

I did two of Jon Davison's UWA Extension Photoshop Courses some years ago and I 
am sure I should have notes. If you're lurking out there Jon, what did they 
look like?

Best wishes to all from Diana
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Download Error Message

[Diana & Graham Stevens]

Hi List

I keep getting an error message when I try to download a PDF. It says:

Download Error

/Users/diana/Downloads/filename.pdf could not be opened because an unknown 
error occurred.

Try saving to disk first then opening the file.

I thought I was saving it to disk! I can view it under Quick View but that does 
not allow me to save it as a PDF. Any suggestions?

MacBookPro 10.6.8

Best wishes to all from Diana


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Re: MacBook Pro Lion to Snow Leopard

[Diana & Graham Stevens]

Hi Ronda

Thanks for the info, I've forwarded the email to my friend. She is active in 
AUSOM and they should know what is possible. Not sure they are as good as WAMUG 
though!

Regards
Diana

On 06/02/2012, at 1:35 PM, Ronda Brown wrote:

> Hi Diana,
> 
> Actually, IF your friend has NOT had a firmware upgrade on her new MBP she 
> would be able to install Snow Leopard using a Snow Leopard Retail 
> installation DVD.
> 
> If the MBP is the same model you purchased from Daniel, then it would be the 
> same firmware.
> So if it has not done a firmware update, she should be ok to install Snow 
> Leopard.
> 
> Daniel might like to confirm this is so when he is able to.
> 
> Cheers,
> Ronni
> 
> On 06/02/2012, at 12:36 PM, Ronda Brown wrote:
> 
>> Hi Diana,
>> 
>> Short Answer: NO!
>> 
>> As the new MBP came with Lion installed, Snow Leopard will NOT install as 
>> you cannot install an older operating system.
>> You can always upgrade but not go backwards on a new computer.
>> 
>> Cheers,
>> Ronni
>> 
>> 17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt"
>> 2.3GHz / 8GB / 750GB @ 7200rpm HD
>> 
>> OS X 10.7.3 Lion
>> Windows 7 Ultimate (under sufferance)
>> On 06/02/2012, at 12:24 PM, Diana & Graham Stevens wrote:
>> 
>>> Hi Muggers
>>> 
>>> I have Snow Leopard on my MBP, I asked Daniel not to give me Lion as I 
>>> still need to run Rosetta.
>>> 
>>> A friend in Melbourne got a MBP later with Lion and hates it. I know some 
>>> people who installed Lion have reverted but is this possible on a MBP that 
>>> came with Lion pre-loaded?
>>> 
>>> Best wishes to all from Diana (892 - Financial)
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
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> 
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MacBook Pro Lion to Snow Leopard

[Diana & Graham Stevens]

Hi Muggers

I have Snow Leopard on my MBP, I asked Daniel not to give me Lion as I still 
need to run Rosetta.

A friend in Melbourne got a MBP later with Lion and hates it. I know some 
people who installed Lion have reverted but is this possible on a MBP that came 
with Lion pre-loaded?

Best wishes to all from Diana (892 - Financial)
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Re: Old Mac for good home

[Diana & Graham Stevens]

May I have it please?

Diana

Sent from my iPad

On 02/02/2012, at 8:38 AM, Peter Hinchliffe  wrote:

> I have an old G4 tower (silver doors) looking for a good home, if anyone 
> wants it for parts. If not, it's going out with the next verge pickup.
> 
> 
> Mac because I prefer it -- Windows because I have to.
> Peter HinchliffeApwin Computer Services
> FileMaker Pro Solutions Developer
> Perth, Western Australia
> Phone (618) 9332 6482Mob 0403 046 948
> 
> Mac because I prefer it -- Windows because I have to.
> 
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Re: 3g Account Help.

[Diana & Graham Stevens]

Hi Ronni

Everything is hunky-dory now. Thanks again.

Diana

On 01/02/2012, at 10:15 AM, Ronda Brown wrote:

> Hi Diana,
> 
> Are you setup now and can use your 3G Network?
> 
> I fully understand you being a bit stressed, I hope everything goes well for 
> you at Hospital.
> 
> Best Wishes,
> Ronni
> 
> On 01/02/2012, at 10:11 AM, Diana & Graham Stevens wrote:
> 
>> Hi Ronda
>> 
>> Thanks for putting me on the right track.. My account was already set up and 
>> the part I tried to do was for people without an iTunes account!
>> 
>> A senior moment but I am a bit stressed.
>> 
>> Diana
>> 
>> On 01/02/2012, at 9:11 AM, Ronda Brown wrote:
>> 
>>> Hi Diana,
>>> 
>>> To begin activating service on a 3G iPad, tap Settings > Cellular Data > 
>>> View Account, fill in the fields , tap the name of the plan that you want, 
>>> and then tap Next to continue the activation process.
>>> 
>>> Once your plan is active, if your iPad is connected to the cellular data 
>>> network, you’ll see an icon near the left of your status bar that indicates 
>>> the type of connection you have. 
>>> 
>>> To disable 3G connectivity temporarily, you have two options:
>>> 
>>> 1. Open the Settings app, and at the upper left, turn on Airplane Mode. 
>>> This turns off all wireless communications—Wi-Fi, 3G, Bluetooth, and GPS. 
>>> A white airplane  icon appears in the status bar, indicating that the iPad 
>>> is in Airplane Mode.
>>> 
>>> Or
>>> 2 In the Settings app, tap Cellular Data, and set the Cellular Data switch 
>>> to Off.
>>> 
>>> Cheers,
>>> Ronni
>>> 
>>> 17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt"
>>> 2.3GHz / 8GB / 750GB @ 7200rpm HD
>>> 
>>> OS X 10.7.2 Lion
>>> Windows 7 Ultimate (under sufferance)
>>> 
>>> On 01/02/2012, at 8:39 AM, Diana & Graham Stevens wrote:
>>> 
>>>> I just got a new SIM for my iPad. I activated it last night but then had 
>>>> to got out. When I came home I was too tired to finish setting up the 
>>>> account so I turned off 3G and used WiFi to check the outside temperature,
>>>> 
>>>> This morning I forgot it was on WiFi and attached it to the MacBookPro and 
>>>> it transferred everything but no prompt to set up the account. 
>>>> 
>>>> I disconnected the iPad, turned on 3G and reconnected. Still no prompt.
>>>> 
>>>> I need to do this before I go to hospital at lunch time. Can someone 
>>>> please help?
>>>> 
>>>> Best wishes to all fro Diana
>>> 
> 
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Re: 3g Account Help.

[Diana & Graham Stevens]

Hi Ronda

Thanks for putting me on the right track.. My account was already set up and 
the part I tried to do was for people without an iTunes account!

A senior moment but I am a bit stressed.

Diana

On 01/02/2012, at 9:11 AM, Ronda Brown wrote:

> Hi Diana,
> 
> To begin activating service on a 3G iPad, tap Settings > Cellular Data > View 
> Account, fill in the fields , tap the name of the plan that you want, and 
> then tap Next to continue the activation process.
> 
> Once your plan is active, if your iPad is connected to the cellular data 
> network, you’ll see an icon near the left of your status bar that indicates 
> the type of connection you have. 
> 
> To disable 3G connectivity temporarily, you have two options:
> 
> 1. Open the Settings app, and at the upper left, turn on Airplane Mode. 
> This turns off all wireless communications—Wi-Fi, 3G, Bluetooth, and GPS. 
> A white airplane  icon appears in the status bar, indicating that the iPad 
> is in Airplane Mode.
> 
> Or
> 2 In the Settings app, tap Cellular Data, and set the Cellular Data switch to 
> Off.
> 
> Cheers,
> Ronni
> 
> 17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt"
> 2.3GHz / 8GB / 750GB @ 7200rpm HD
> 
> OS X 10.7.2 Lion
> Windows 7 Ultimate (under sufferance)
> 
> On 01/02/2012, at 8:39 AM, Diana & Graham Stevens wrote:
> 
>> I just got a new SIM for my iPad. I activated it last night but then had to 
>> got out. When I came home I was too tired to finish setting up the account 
>> so I turned off 3G and used WiFi to check the outside temperature,
>> 
>> This morning I forgot it was on WiFi and attached it to the MacBookPro and 
>> it transferred everything but no prompt to set up the account. 
>> 
>> I disconnected the iPad, turned on 3G and reconnected. Still no prompt.
>> 
>> I need to do this before I go to hospital at lunch time. Can someone please 
>> help?
>> 
>> Best wishes to all fro Diana
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
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3g Account Help.

[Diana & Graham Stevens]

I just got a new SIM for my iPad. I activated it last night but then had to got 
out. When I came home I was too tired to finish setting up the account so I 
turned off 3G and used WiFi to check the outside temperature,

This morning I forgot it was on WiFi and attached it to the MacBookPro and it 
transferred everything but no prompt to set up the account. 

I disconnected the iPad, turned on 3G and reconnected. Still no prompt.

I need to do this before I go to hospital at lunch time. Can someone please 
help?

Best wishes to all fro Diana
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Re: Power Failure & Computer Demise

[Diana & Graham Stevens]

Hi Carlo & List

Thanks for the good wishes. I am pleased to say the UPS is OK and we are 
protected from the vagaries of the WA power system again.

Bob Howells has confirmed that the RCD does not necessarily trip under these 
circumstances and given other useful advice.

I mainly used the G5 for family history, running Classic in Tiger so I could 
use Word 5.1a, FoxPro and Canvas 3.5. I have never found any programs as good 
as these (though Word 2011 is a lot better than previous versions}.

I am in the process of reconstructing my files on my old G4 Quicksilver. I had 
most of my files on my MacBook Pro plus others on an external disk and my daily 
backups of changed files on a flash drive. All I have really lost is a few 
copies of emails I sent from the G5. I normally transfer them to the MacBook 
Pro but have been a bit lax in the last 2 months due to severe back problems, 
this has also prevented me from using the computer very much so there is not 
too much to reconstruct.

The G4 is running Panther, my favourite OS and the last one where the Finder 
search facility works properly. Despite having a slower processor it is running 
faster than the G5 which has been 'off colour' for some time.

Panther has a few problems with the Network. I shall ask the list about 
possible solutions tomorrow. Having spent the day reorganising I am now going 
to have a Scotch!

Best wishes from Diana


On 07/01/2012, at 6:04 PM, cm wrote:

> Hi Diana,
> 
> We all hope for your sake that the damage is confined to just the power 
> supply. It's bad enough being without a computer for a week or so but then to 
> have to reconstruct your old system from fragmented backups is a trying task 
> that can stretch over months. Let's hope it doesn't come that that.
> 
> Best of luck!
> Carlo

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Re: Power Failure & Computer Demise

[Diana & Graham Stevens]

Hi Carlo

Even if you ANAE your explanation sounds very reasonable. I shall get in touch 
with the electrician on Monday. 

I have never really thought about how RCDs work but as it is to stop one being 
used as the earth I can see why it would not be tripped if the current is 
balanced.

I do hope that it is just the power supply and my HDs are OK!

Best wishes from Diana

On 07/01/2012, at 5:08 PM, cm wrote:

> Hi Diana,
> 
> I will start off with the caveat IANAE (I am not an electrician). I write 
> that to imitate posters in the blogoshpere who start off with IANAL (I am not 
> a lawyer) and then go on to give all kinds of legal advice. :-)

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Power Failure & Computer Demise

[Diana & Graham Stevens]

Hi LIst

A Happy New Year to all.

Not so happy here at present and we are puzzled about exactly what happened. I 
hope someone may be able to provide an explanation, this is what we observed.

We were outside in the garden for about an hour. When we came back there was a 
high pitched 'scream/whistle' noise coming from the study and a burning smell 
(burnt wool/hair - almost certainly dog hair on something which had become too 
hot).

I assumed my PowerMac G5 (1.8Ghz Dual Processor 1.8GHz 4GB) had blown up, it 
has been running very slowly of late. I unplugged it but the noise continued. 
We then noticed Graham's computer was also off and we assumed the UPS (SOLA 
610) had received a power surge, and died protecting the computers ( as the 
last one did). We unplugged it and the noise stopped.

I plugged my computer back into the power board and we plugged the computer 
system into the mains, there was power for a moment then nothing. When we 
looked at the switchboard both RCDs were still on but the power circuit breaker 
was turned off. With power back on the computers and ancillary equipment are OK 
except my G5 which is dead. The UPS needs to be recharged before we can decide 
whether it is still functional, at present we are running off the mains.

If my G5 'blew up' and tripped out the RCD, thus causing the UPS to discharge 
so the other equipment was without power that would make sense, but that was 
not the sequence and both the RCDs were still on. Seems like my G5 put the UPS 
out of action and then later when we plugged into the mains the G5 caused the 
circuit breaker to disconnect without affecting the RCD.

We only had one RCD until last Friday when we got a second one installed for 
the lighting circuit. The electrician decided to change the configuration so 
that the power circuits are divided between the two RCDS with the lights on one.

We are a bit worried about whether this event implies our electrical system is 
unsafe and are hoping someone may be able to enlighten us. We also hope that 
this is not too 'off topic' for the list.

As usual in an event like this my back-up is not perfect, however I have three 
other Macs and I just hope the two HDs in the G5 have survived.

Best wishes to all from Diana


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Re: Conflict with Disc Emulator Software

[Diana & Graham Stevens]

Good News

SFHG Webmaster replied, Windows 7 is OK, there are instructions for 
implementing  it on their Web SIte.

Now all I have to do is organise it!

Thanks again to all who helped.

Diana
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Re: Conflict with Disc Emulator Software

[Diana & Graham Stevens]

Hi Ronni & Carlo

I have sent a message to the SFHG who published the CD asking about Windows 7.

I hope it will work, I don't have a copy of XP, the PC came with a set of 
'Restore Disks'. I have Windows 95 and 98 but I presume they would not run in 
Boot Camp.

Thanks for all your help.

Best wishes from Diana

On 04/10/2011, at 6:34 PM, cm wrote:

> Hi Ronni,
> 
> I am not familiar with nor have I used the software "Sussex Marriage Index" 
> so I can't give a definite answer. I guess it is worth a try if Diana is in a 
> position to try XP Mode under Parallels without too much extra effort.
> 
> My reading of the error message "Conflict with Disc Emulator Software 
> detected" is that it seems to suggest a problem with the virtual machine, 
> Parallels, rather than the version of Windows. Of course error messages can 
> be unreliable.
> 
> In case you are unclear about any of this Diana, the one take away message is 
> that running any version of Windows under Boot Camp is perfectly stock 
> standard and no different that running that same Windows version on a Dell 
> computer. So if you know that "Sussex Marriage Index" runs on say Windows 7 
> (or Windows XP) on a Windows PC then it will certainly run on Windows 7 (or 
> Windows XP) under Boot Camp.
> 
> With luck it will also run on that same version of Windows on Parallels but 
> that is not guaranteed.
> 
> Cheers,
> Carlo
> 
> 
> On 2011-10-04, at 18:17, Ronda Brown wrote:
> 
>> Hi Diana & Carlo,
>> 
>> Carlo,  would 'Windows XP Mode' in Windows 7 work?
>> 
>> <http://www.google.com.au/search?q=Windows+XP+Mode+in+Windows+7+in+Parallels+7%3F&ie=UTF-8&oe=UTF-8&hl=en&client=safari>
>> 
>> <http://forums.macrumors.com/showthread.php?t=1082927>
>> 
>> <http://windows.microsoft.com/en-us/windows7/install-and-use-windows-xp-mode-in-windows-7>
>> 
>> Cheers,
>> Ronni
>> 
>> Sent from Ronni's iPad
>> 
>> On 04/10/2011, at 5:44 PM, cm  wrote:
>> 
>>> Hi Diana,
>>> 
>>> Yes, it is my understanding that you cannot use Boot Camp to boot from an 
>>> external drive, so you will have to partition your internal drive. 
>>> According to this Apple video, Boot Camp Assistant will do the partitioning 
>>> for you.
>>> 
>>> http://www.apple.com/findouthow/mac/#windowsmac
>>> 
>>> Cheers,
>>> Carlo
>>> 
>>> On 2011-10-04, at 17:29, Diana & Graham Stevens wrote:
>>> 
>>>> Hi Mike & Carlo
>>>> 
>>>> Thanks for your help.
>>>> 
>>>> This CD  runs on XP so I was told it would be OK with Windows 7.
>>>> 
>>>> I shall have to investigate Boot Camp. Will this mean I need to partition 
>>>> my HD and reinstall everything?
>>>> 
>>>> Best wishes from Diana
>>>> 
>>>> On 04/10/2011, at 3:12 PM, Mike Murray wrote:
>>>> 
>>>>> Does  the CD run on a real PC with Windows 7? It was released in 2004 I 
>>>>> think. Some of my older Family History CDs won't run on Vista...I keep a 
>>>>> laptop running Windows98 just to access the stuff!
>>>>> 
>>>> On 04/10/2011, at 4:25 PM, cm wrote:
>>>> 
>>>>> Parallels runs what is called a virtual machine, so even though it is 
>>>>> real Windows, it does put an emulation layer between Windows and the 
>>>>> hardware. If you want real Windows on real hardware you can boot up in 
>>>>> Windows using Boot Camp.
>>>>> 
>>>>> 
>>>>>> I have long known that the Sussex Marriage Index would not run on Macs 
>>>>>> using 
>>>>>> simulation but in my innocence I thought that with an Intel Mac this was 
>>>>>> real 
>>>>>> Windows!

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Re: Conflict with Disc Emulator Software

[Diana & Graham Stevens]

Hi Mike & Carlo

Thanks for your help.

This CD  runs on XP so I was told it would be OK with Windows 7.

I shall have to investigate Boot Camp. Will this mean I need to partition my HD 
and reinstall everything?

Best wishes from Diana

On 04/10/2011, at 3:12 PM, Mike Murray wrote:

> Does  the CD run on a real PC with Windows 7? It was released in 2004 I 
> think. Some of my older Family History CDs won't run on Vista...I keep a 
> laptop running Windows98 just to access the stuff!
> 
On 04/10/2011, at 4:25 PM, cm wrote:

> Parallels runs what is called a virtual machine, so even though it is real 
> Windows, it does put an emulation layer between Windows and the hardware. If 
> you want real Windows on real hardware you can boot up in Windows using Boot 
> Camp.
> 
> 
>> I have long known that the Sussex Marriage Index would not run on Macs using 
>> simulation but in my innocence I thought that with an Intel Mac this was 
>> real 
>> Windows!
> 

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Conflict with Disc Emulator Software

[Diana & Graham Stevens]

Hi everyone

I am trying to run a Windows Family History CD on my new MacBookPro (OS10.6.8) 
running Parallels(7.0) and Windows 7. I get the fololowing message:

"Conflict with Disc Emulator Software detected. See www.securom.com/emulation 
for more details".

The site gives this explantion:

"Emulator detected!"

Securomª has determined you are trying to start the protected application from 
a virtual drive. Please refer to the following procedure to remedy:

 Then it tells you to deactivate your virtual drives etc. Not an option in this 
case.

 I have long known that the Sussex Marriage Index would not run on Macs using 
simulation but in my innocence I thought that with an Intel Mac this was real 
Windows!

 Is there anything I can do. Our only PC is on its last legs, keeps crashing 
and giving ominous warnings. I do not want to replace it just to run one 
program!


Diana
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Re: iPad/1Pod USB Connections

[Diana & Graham Stevens]

Thanks David.

I see now that the larger one has buttons on the ends that retract  
the hooks. I thought the larger one was the iPod one but I wasn't sure.


Best wishes from Diana

On 20/12/2010, at 5:34 PM, David Choy wrote:



You'll be ok - theres no difference except that apple removed some  
anchoring hooks that were on your older cable (note the little  
buttons to release the hooks on the end of the cable). They decided  
the extra anchoring was unnecessary.


Dave



On 20/12/2010, at 17:00, Diana & Graham Stevens  
 wrote:




Hello everyone

Another Senior moment. I have muddled up the leads from my iPad  
and my old Classic iPod. They look exactly the same except that on  
one the white plastic portion is 10 mm deep and on the other 16 mm.


Does anyone know which is which? Will it matter if I plug in the  
wrong one?


Best wishes from Diana



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