Re: Apple ID

[gary dorn]

Maybe that's a 'hidden technique' that Apple won't tell the FBI.

Sent from my iPhone

> On 11 Mar 2016, at 8:25 AM, Peter Curtis  wrote:
> 
> Thanks Alex
> As it turns out, we tried and tried and eventually it accepted the 
> information without the additional email addresses.
> So all is good.
> Kind regards
> Peter
>> On 11 Mar 2016, at 12:45 AM, Alex  wrote:
>> 
>> Hi Peter
>> 
>> I had all sorts of Apple ID issues recently including a mis-typed email 
>> address that I didn’t even notice when I did it but they were fixed by 
>> calling Apple Support.  They were very friendly & helpful & knowledgable to 
>> boot.
>> 
>> Cheers,  Alex
>> 
>>> On 10 Mar 2016, at 6:59 pm, Peter Curtis  wrote:
>>> 
>>> Hi all
>>> My brother has just got a new iPhone.
>>> He’s forgotten his apple ID and when he goes to the “forgot apple ID” 
>>> section he has to put his name and email address in, which he does. He is 
>>> then told that’s not enough information and requests earlier emails. He 
>>> swears he has never had another email so cannot proceed past this point.
>>> Any suggestions?
>>> Kind regards
>>> Peter
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Re: Apple ID

[Peter Curtis]

Thanks Alex
As it turns out, we tried and tried and eventually it accepted the information 
without the additional email addresses.
So all is good.
Kind regards
Peter
> On 11 Mar 2016, at 12:45 AM, Alex  wrote:
> 
> Hi Peter
> 
> I had all sorts of Apple ID issues recently including a mis-typed email 
> address that I didn’t even notice when I did it but they were fixed by 
> calling Apple Support.  They were very friendly & helpful & knowledgable to 
> boot.
> 
> Cheers,  Alex
> 
>> On 10 Mar 2016, at 6:59 pm, Peter Curtis  wrote:
>> 
>> Hi all
>> My brother has just got a new iPhone.
>> He’s forgotten his apple ID and when he goes to the “forgot apple ID” 
>> section he has to put his name and email address in, which he does. He is 
>> then told that’s not enough information and requests earlier emails. He 
>> swears he has never had another email so cannot proceed past this point.
>> Any suggestions?
>> Kind regards
>> Peter
>> -- The WA Macintosh User Group Mailing List --
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>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> 
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Re: Apple ID

[Alex]

Hi Peter

I had all sorts of Apple ID issues recently including a mis-typed email address 
that I didn’t even notice when I did it but they were fixed by calling Apple 
Support.  They were very friendly & helpful & knowledgable to boot.

Cheers,  Alex

> On 10 Mar 2016, at 6:59 pm, Peter Curtis  wrote:
> 
> Hi all
> My brother has just got a new iPhone.
> He’s forgotten his apple ID and when he goes to the “forgot apple ID” section 
> he has to put his name and email address in, which he does. He is then told 
> that’s not enough information and requests earlier emails. He swears he has 
> never had another email so cannot proceed past this point.
> Any suggestions?
> Kind regards
> Peter
> -- The WA Macintosh User Group Mailing List --
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> Guidelines - 
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> 

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Re: Apple ID log in

[Brian Risbey]

Hi All 

I took it back to MacWorx Joondalup, and they 'flashed' the correct serial 
number.
iCloud all happy again and updates were able to be completed successfully.
Thank you Ronni for your diagnosis and experience.

Brian

Yes Brian,
I had this happen after a new logic board replaced in my 17-inch MacBook Pro.
Normally the technician changes the serial number to match the new logic board, 
but some times they 'forget' to :)
Took it back to MacWorx and they 'flashed' the correct serial number.

You'll need to take it to an Apple Technician, or give Daniel a call he might 
have the correct tool to do it for you.

My god the fog is thick down here I can hardly see to drive to my next job.
It was clear before 5am when I started work.

Cheers,
Ronni

Sent from Ronni's iPad4


On 22 Oct 2015, at 6:35 AM, Brian Risbey > wrote:

> Bingo!
> 
> Hi Ronni
> Yes the serial number is blank.
> This is an older 17" MacBookPro and has had various upgrades and repairs over 
> the last 6 years. Perhaps this is why the serial could be missing.
> 
> Like Rob, I am waiting for the new Broadwell processors for the 15".
> 
> Brian
> Sent from my iPhone6 Plus
> iOS 9.0 
> 
> On 22 Oct 2015, at 06:03, Ronda Brown > 
> wrote:
> 
> Hi Brian,
> 
> Just two things to check before calling in your friendly Mac Consultant to 
> check your Mac or take it to MacWorx.
> 
> 1. Check that your Mac Serial number is showing under Apple symbol > 'About 
> This Mac'. 
> Then you could follow these instructions provided by Linc Davis. 
>  >
> 
> Basically you run a Systems Query Log while you are trying to log-in to the 
> App Store, and the log will show you what the issue is.
> It could be a Hardware Serial Number Error.
> 
> If it is you'll need to take it to an Apple Store to get them to register the 
> serial number on the computer.
> 
> 2. Are you running any Anti-Virus software or Little Snitch? If so disable 
> them and try to Sign In.
> 
> Cheers,
> Ronni
> 
> Sent from Ronni's iPad4
> 
> 
> On 21 Oct 2015, at 9:46 PM, Brian Risbey  > wrote:
> 
>> Hi Ronni
>> 
>> I went through your checklist and followed the links for the further 
>> instructions, no change. Log-on steill ‘hang’ applications become 
>> unresponsive, requiring ‘force quit’.
>> I logged onto Appleid  via Safari to ensure I have my details correct, they 
>> were.
>> Might contact the Genius Bar or Apple directly.
>> Thank you again for your suggestions.
>> Brian
>> 
>> 
>> On 21 Oct 2015, at 6:25 AM, Brian Risbey > > wrote:
>> 
>> Thank you Ronni I will try that.
>> 
>> Brian
>> Sent from my iPhone6 Plus
>> iOS 9.0 
>> 
>> On 21 Oct 2015, at 05:27, Ronda Brown > 
>> wrote:
>> 
>> Hi Brian,
>> 
>> Authorise your computer in iTunes. 
>> Have you tried:
>> 1. Reset your computer's NVRAM 
>> 2. Boot your computer in Safe Mode 
>> 3. Log into iCloud / Apple ID
>> 4. Reboot into Normal Mode
>> 
>> Cheers,
>> Ronni
>> 
>> Sent from Ronni's iPad4
>> 
>> 
>> On 20 Oct 2015, at 11:54 PM, Brian Risbey > > wrote:
>> 
>>> He all,
>>> 
>>> I have OS 10.11, running,
>>> I can use my iCloud password on my mobile devices to gain access to iCloud 
>>> account and iTunes, 
>>> but
>>> I still can’t sign in to iTunes on my MacBookPro, in iTunes or the App 
>>> Store.
>>> I have deleted and re-installed iTunes a few times, and just tonight 
>>> reinstalled the system 10.11 via restart , tone, Command+R, 3 hours later 
>>> and no change/ improvement.
>>> I have tried un-authorising the MacBookPro, now it isn’t on the list and 
>>> iTunes just hangs when I try to sign in, I need to force quit  to get out 
>>> as menus just grey out, App Store just hangs too. After all this now change 
>>> of status.
>>> 
>>> I can internet search and mail is working perfectly so it isn’t my 
>>> connection causing an issue.
>>> Is there a need for a clean system install with expert assistance?
>>> 
>>> Am I missing something?
>>> 
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Re: Apple ID log in

[Brian Risbey]

Hi Ronni

I went through your checklist and followed the links for the further 
instructions, no change. Log-on steill ‘hang’ applications become unresponsive, 
requiring ‘force quit’.
I logged onto Appleid  via Safari to ensure I have my details correct, they 
were.
Might contact the Genius Bar or Apple directly.
Thank you again for your suggestions.
Brian


On 21 Oct 2015, at 6:25 AM, Brian Risbey  wrote:

Thank you Ronni I will try that.

Brian
Sent from my iPhone6 Plus
iOS 9.0 

On 21 Oct 2015, at 05:27, Ronda Brown > 
wrote:

Hi Brian,

Authorise your computer in iTunes. 
Have you tried:
1. Reset your computer's NVRAM 
2. Boot your computer in Safe Mode 
3. Log into iCloud / Apple ID
4. Reboot into Normal Mode

Cheers,
Ronni

Sent from Ronni's iPad4


On 20 Oct 2015, at 11:54 PM, Brian Risbey > wrote:

> He all,
> 
> I have OS 10.11, running,
> I can use my iCloud password on my mobile devices to gain access to iCloud 
> account and iTunes, 
> but
> I still can’t sign in to iTunes on my MacBookPro, in iTunes or the App Store.
> I have deleted and re-installed iTunes a few times, and just tonight 
> reinstalled the system 10.11 via restart , tone, Command+R, 3 hours later and 
> no change/ improvement.
> I have tried un-authorising the MacBookPro, now it isn’t on the list and 
> iTunes just hangs when I try to sign in, I need to force quit  to get out as 
> menus just grey out, App Store just hangs too. After all this now change of 
> status.
> 
> I can internet search and mail is working perfectly so it isn’t my connection 
> causing an issue.
> Is there a need for a clean system install with expert assistance?
> 
> Am I missing something?
> 
> Brian
> 

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Re: Apple ID log in

[Ronda Brown]

Yes Brian,
I had this happen after a new logic board replaced in my 17-inch MacBook Pro.
Normally the technician changes the serial number to match the new logic board, 
but some times they 'forget' to :)
Took it back to MacWorx and they 'flashed' the correct serial number.

You'll need to take it to an Apple Technician, or give Daniel a call he might 
have the correct tool to do it for you.

My god the fog is thick down here I can hardly see to drive to my next job.
It was clear before 5am when I started work.

Cheers,
Ronni

Sent from Ronni's iPad4


> On 22 Oct 2015, at 6:35 AM, Brian Risbey  wrote:
> 
> Bingo!
> 
> Hi Ronni
> Yes the serial number is blank.
> This is an older 17" MacBookPro and has had various upgrades and repairs over 
> the last 6 years. Perhaps this is why the serial could be missing.
> 
> Like Rob, I am waiting for the new Broadwell processors for the 15".
> 
> Brian
> Sent from my iPhone6 Plus
> iOS 9.0 
> 
> On 22 Oct 2015, at 06:03, Ronda Brown  wrote:
> 
> Hi Brian,
> 
> Just two things to check before calling in your friendly Mac Consultant to 
> check your Mac or take it to MacWorx.
> 
> 1. Check that your Mac Serial number is showing under Apple symbol > 'About 
> This Mac'. 
> Then you could follow these instructions provided by Linc Davis. 
> 
> 
> Basically you run a Systems Query Log while you are trying to log-in to the 
> App Store, and the log will show you what the issue is.
> It could be a Hardware Serial Number Error.
> 
> If it is you'll need to take it to an Apple Store to get them to register the 
> serial number on the computer.
> 
> 2. Are you running any Anti-Virus software or Little Snitch? If so disable 
> them and try to Sign In.
> 
> Cheers,
> Ronni
> 
> Sent from Ronni's iPad4
> 
> 
>> On 21 Oct 2015, at 9:46 PM, Brian Risbey  wrote:
>> 
>> Hi Ronni
>> 
>> I went through your checklist and followed the links for the further 
>> instructions, no change. Log-on steill ‘hang’ applications become 
>> unresponsive, requiring ‘force quit’.
>> I logged onto Appleid  via Safari to ensure I have my details correct, they 
>> were.
>> Might contact the Genius Bar or Apple directly.
>> Thank you again for your suggestions.
>> Brian
>> 
>> 
>> On 21 Oct 2015, at 6:25 AM, Brian Risbey  wrote:
>> 
>> Thank you Ronni I will try that.
>> 
>> Brian
>> Sent from my iPhone6 Plus
>> iOS 9.0 
>> 
>> On 21 Oct 2015, at 05:27, Ronda Brown  wrote:
>> 
>> Hi Brian,
>> 
>> Authorise your computer in iTunes. 
>> Have you tried:
>> 1. Reset your computer's NVRAM
>> 2. Boot your computer in Safe Mode
>> 3. Log into iCloud / Apple ID
>> 4. Reboot into Normal Mode
>> 
>> Cheers,
>> Ronni
>> 
>> Sent from Ronni's iPad4
>> 
>> 
>>> On 20 Oct 2015, at 11:54 PM, Brian Risbey  wrote:
>>> 
>>> He all,
>>> 
>>> I have OS 10.11, running,
>>> I can use my iCloud password on my mobile devices to gain access to iCloud 
>>> account and iTunes, 
>>> but
>>> I still can’t sign in to iTunes on my MacBookPro, in iTunes or the App 
>>> Store.
>>> I have deleted and re-installed iTunes a few times, and just tonight 
>>> reinstalled the system 10.11 via restart , tone, Command+R, 3 hours later 
>>> and no change/ improvement.
>>> I have tried un-authorising the MacBookPro, now it isn’t on the list and 
>>> iTunes just hangs when I try to sign in, I need to force quit  to get out 
>>> as menus just grey out, App Store just hangs too. After all this now change 
>>> of status.
>>> 
>>> I can internet search and mail is working perfectly so it isn’t my 
>>> connection causing an issue.
>>> Is there a need for a clean system install with expert assistance?
>>> 
>>> Am I missing something?
>>> 
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Re: Apple ID log in

[Brian Risbey]

Bingo!

Hi Ronni
Yes the serial number is blank.
This is an older 17" MacBookPro and has had various upgrades and repairs over 
the last 6 years. Perhaps this is why the serial could be missing.

Like Rob, I am waiting for the new Broadwell processors for the 15".

Brian
Sent from my iPhone6 Plus
iOS 9.0 

On 22 Oct 2015, at 06:03, Ronda Brown  wrote:

Hi Brian,

Just two things to check before calling in your friendly Mac Consultant to 
check your Mac or take it to MacWorx.

1. Check that your Mac Serial number is showing under Apple symbol > 'About 
This Mac'. 
Then you could follow these instructions provided by Linc Davis. 


Basically you run a Systems Query Log while you are trying to log-in to the App 
Store, and the log will show you what the issue is.
It could be a Hardware Serial Number Error.

If it is you'll need to take it to an Apple Store to get them to register the 
serial number on the computer.

2. Are you running any Anti-Virus software or Little Snitch? If so disable them 
and try to Sign In.

Cheers,
Ronni

Sent from Ronni's iPad4


> On 21 Oct 2015, at 9:46 PM, Brian Risbey  wrote:
> 
> Hi Ronni
> 
> I went through your checklist and followed the links for the further 
> instructions, no change. Log-on steill ‘hang’ applications become 
> unresponsive, requiring ‘force quit’.
> I logged onto Appleid  via Safari to ensure I have my details correct, they 
> were.
> Might contact the Genius Bar or Apple directly.
> Thank you again for your suggestions.
> Brian
> 
> 
> On 21 Oct 2015, at 6:25 AM, Brian Risbey  wrote:
> 
> Thank you Ronni I will try that.
> 
> Brian
> Sent from my iPhone6 Plus
> iOS 9.0 
> 
> On 21 Oct 2015, at 05:27, Ronda Brown  wrote:
> 
> Hi Brian,
> 
> Authorise your computer in iTunes. 
> Have you tried:
> 1. Reset your computer's NVRAM
> 2. Boot your computer in Safe Mode
> 3. Log into iCloud / Apple ID
> 4. Reboot into Normal Mode
> 
> Cheers,
> Ronni
> 
> Sent from Ronni's iPad4
> 
> 
>> On 20 Oct 2015, at 11:54 PM, Brian Risbey  wrote:
>> 
>> He all,
>> 
>> I have OS 10.11, running,
>> I can use my iCloud password on my mobile devices to gain access to iCloud 
>> account and iTunes, 
>> but
>> I still can’t sign in to iTunes on my MacBookPro, in iTunes or the App Store.
>> I have deleted and re-installed iTunes a few times, and just tonight 
>> reinstalled the system 10.11 via restart , tone, Command+R, 3 hours later 
>> and no change/ improvement.
>> I have tried un-authorising the MacBookPro, now it isn’t on the list and 
>> iTunes just hangs when I try to sign in, I need to force quit  to get out as 
>> menus just grey out, App Store just hangs too. After all this now change of 
>> status.
>> 
>> I can internet search and mail is working perfectly so it isn’t my 
>> connection causing an issue.
>> Is there a need for a clean system install with expert assistance?
>> 
>> Am I missing something?
>> 
>> Brian

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Re: Apple ID log in

[Ronda Brown]

Hi Brian,

Just two things to check before calling in your friendly Mac Consultant to 
check your Mac or take it to MacWorx.

1. Check that your Mac Serial number is showing under Apple symbol > 'About 
This Mac'. 
Then you could follow these instructions provided by Linc Davis. 


Basically you run a Systems Query Log while you are trying to log-in to the App 
Store, and the log will show you what the issue is.
It could be a Hardware Serial Number Error.

If it is you'll need to take it to an Apple Store to get them to register the 
serial number on the computer.

2. Are you running any Anti-Virus software or Little Snitch? If so disable them 
and try to Sign In.

Cheers,
Ronni

Sent from Ronni's iPad4


> On 21 Oct 2015, at 9:46 PM, Brian Risbey  wrote:
> 
> Hi Ronni
> 
> I went through your checklist and followed the links for the further 
> instructions, no change. Log-on steill ‘hang’ applications become 
> unresponsive, requiring ‘force quit’.
> I logged onto Appleid  via Safari to ensure I have my details correct, they 
> were.
> Might contact the Genius Bar or Apple directly.
> Thank you again for your suggestions.
> Brian
> 
> 
> On 21 Oct 2015, at 6:25 AM, Brian Risbey  wrote:
> 
> Thank you Ronni I will try that.
> 
> Brian
> Sent from my iPhone6 Plus
> iOS 9.0 
> 
> On 21 Oct 2015, at 05:27, Ronda Brown  wrote:
> 
> Hi Brian,
> 
> Authorise your computer in iTunes. 
> Have you tried:
> 1. Reset your computer's NVRAM
> 2. Boot your computer in Safe Mode
> 3. Log into iCloud / Apple ID
> 4. Reboot into Normal Mode
> 
> Cheers,
> Ronni
> 
> Sent from Ronni's iPad4
> 
> 
>> On 20 Oct 2015, at 11:54 PM, Brian Risbey  wrote:
>> 
>> He all,
>> 
>> I have OS 10.11, running,
>> I can use my iCloud password on my mobile devices to gain access to iCloud 
>> account and iTunes, 
>> but
>> I still can’t sign in to iTunes on my MacBookPro, in iTunes or the App Store.
>> I have deleted and re-installed iTunes a few times, and just tonight 
>> reinstalled the system 10.11 via restart , tone, Command+R, 3 hours later 
>> and no change/ improvement.
>> I have tried un-authorising the MacBookPro, now it isn’t on the list and 
>> iTunes just hangs when I try to sign in, I need to force quit  to get out as 
>> menus just grey out, App Store just hangs too. After all this now change of 
>> status.
>> 
>> I can internet search and mail is working perfectly so it isn’t my 
>> connection causing an issue.
>> Is there a need for a clean system install with expert assistance?
>> 
>> Am I missing something?
>> 
>> Brian
-- The WA Macintosh User Group Mailing List --
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Re: Apple ID log in

[Ronda Brown]

Hi Brian,

Authorise your computer in iTunes. 
Have you tried:
1. Reset your computer's NVRAM
2. Boot your computer in Safe Mode
3. Log into iCloud / Apple ID
4. Reboot into Normal Mode

Cheers,
Ronni

Sent from Ronni's iPad4


> On 20 Oct 2015, at 11:54 PM, Brian Risbey  wrote:
> 
> He all,
> 
> I have OS 10.11, running,
> I can use my iCloud password on my mobile devices to gain access to iCloud 
> account and iTunes, 
> but
> I still can’t sign in to iTunes on my MacBookPro, in iTunes or the App Store.
> I have deleted and re-installed iTunes a few times, and just tonight 
> reinstalled the system 10.11 via restart , tone, Command+R, 3 hours later and 
> no change/ improvement.
> I have tried un-authorising the MacBookPro, now it isn’t on the list and 
> iTunes just hangs when I try to sign in, I need to force quit  to get out as 
> menus just grey out, App Store just hangs too. After all this now change of 
> status.
> 
> I can internet search and mail is working perfectly so it isn’t my connection 
> causing an issue.
> Is there a need for a clean system install with expert assistance?
> 
> Am I missing something?
> 
> Brian
> 
-- The WA Macintosh User Group Mailing List --
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Re: Apple ID log in

[Brian Risbey]

Thank you Ronni I will try that.

Brian
Sent from my iPhone6 Plus
iOS 9.0 

On 21 Oct 2015, at 05:27, Ronda Brown  wrote:

Hi Brian,

Authorise your computer in iTunes. 
Have you tried:
1. Reset your computer's NVRAM
2. Boot your computer in Safe Mode
3. Log into iCloud / Apple ID
4. Reboot into Normal Mode

Cheers,
Ronni

Sent from Ronni's iPad4


> On 20 Oct 2015, at 11:54 PM, Brian Risbey  wrote:
> 
> He all,
> 
> I have OS 10.11, running,
> I can use my iCloud password on my mobile devices to gain access to iCloud 
> account and iTunes, 
> but
> I still can’t sign in to iTunes on my MacBookPro, in iTunes or the App Store.
> I have deleted and re-installed iTunes a few times, and just tonight 
> reinstalled the system 10.11 via restart , tone, Command+R, 3 hours later and 
> no change/ improvement.
> I have tried un-authorising the MacBookPro, now it isn’t on the list and 
> iTunes just hangs when I try to sign in, I need to force quit  to get out as 
> menus just grey out, App Store just hangs too. After all this now change of 
> status.
> 
> I can internet search and mail is working perfectly so it isn’t my connection 
> causing an issue.
> Is there a need for a clean system install with expert assistance?
> 
> Am I missing something?
> 
> Brian

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Re: Apple ID

[Severin Crisp]

All fixed now thanks Ronni.  
Severin


 On 13 Mar 2015, at 9:27 pm, Ronda Brown ro...@mac.com wrote:
 
 Hi Severin,
 
 Did you follow these instructions to change your Apple ID Password, and then 
 follow the instructions to sign out and sign in with your new password as per 
 What to do after you change your Apple ID email address or password?
 Apple ID: Changing your password
 Learn how to change your Apple ID password.
 Follow these steps to change your Apple ID password. If you can't remember 
 your password, follow the steps for what to do if you forget your Apple ID 
 password http://support.apple.com/kb/HT5787.
 Go to My Apple ID (appleid.apple.com https://appleid.apple.com/).
 Click “Manage your Apple ID” and sign in.
 If you have two-step verification http://support.apple.com/kb/HT5570 turned 
 on, you'll be asked to send a verification code to the trusted device 
 associated with your Apple ID. If you're unable to receive messages at your 
 trusted device, follow the guidelines for what to do if you can't sign in 
 with two-step verification http://support.apple.com/kb/HT5577.
 Click Password and Security.
 In the Choose a new password section, click Change Password. 
 Enter your old password, then enter a new password and confirm the new 
 password. Click Save when done.
 The next time you use an Apple feature or service that uses Apple ID 
 http://support.apple.com/kb/HT5616, you'll be asked to sign in with your 
 new Apple ID password.
 https://support.apple.com/en-is/HT201355 
 https://support.apple.com/en-is/HT201355
 
 
 What to do after you change your Apple ID email address or password
 After you change your Apple ID email address or password, you might need to 
 update your sign-in information with any Apple services that you're using.
 After you change your Apple ID http://support.apple.com/kb/HT5621 or 
 password http://support.apple.com/kb/HT201355, use the alphabetical list 
 below to make sure that each store or service is using your updated sign-in 
 information. You can use these steps to sign in on your iPhone, iPad, iPod 
 touch, Mac, PC, and Apple TV.
 In some cases, you don't need to update your Apple ID or password on your 
 device until the next time you're asked to sign in to the store or service. 
 But if you're using services to share information or communicate with others, 
 you should update your Apple ID or password immediately. 
 Apple Online Store
 Update your Apple ID or password on your iPhone, iPad, iPod touch, Mac, and 
 PC.
 iPhone, iPad, and iPod touch
 Go to Settings  iTunes  App Store.
 If you're signed out, enter your updated Apple ID or password.
 If you're signed in with your previous Apple ID, tap your Apple ID, then tap 
 Sign Out. Then enter your updated Apple ID or password.
 Mac with OS X Mountain Lion or later, or Windows PC
 Go to the Apple Online Store http://store.apple.com/.
 Click , then click View Account.
 In the Account Settings section, click Update your Apple ID email address 
 and password.
 Enter your updated Apple ID or password.
 
 https://support.apple.com/en-is/HT204071 
 https://support.apple.com/en-is/HT204071
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 
 On 13 Mar 2015, at 4:54 pm, Severin Crisp sevcr...@westnet.com.au 
 mailto:sevcr...@westnet.com.au wrote:
 
 Due to a mix up I have had to change my Apple ID PW.  That seemed to be fine 
 but now neither iTunes or iCloud, and who knows what else do not recognise 
 me.  
 What am I missing?
 Severin Crisp
 
 
  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
mail to: sevcr...@westnet.com.au 
 mailto:sevcr...@westnet.com.au
 
 
 -- The WA Macintosh User Group Mailing List --
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 Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
  ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
   mail to: sevcr...@westnet.com.au




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Re: Apple ID

[Ronda Brown]

Hi Severin,

Did you follow these instructions to change your Apple ID Password, and then 
follow the instructions to sign out and sign in with your new password as per 
What to do after you change your Apple ID email address or password?
Apple ID: Changing your password
Learn how to change your Apple ID password.
Follow these steps to change your Apple ID password. If you can't remember your 
password, follow the steps for what to do if you forget your Apple ID password.
Go to My Apple ID (appleid.apple.com).
Click “Manage your Apple ID” and sign in.
If you have two-step verification turned on, you'll be asked to send a 
verification code to the trusted device associated with your Apple ID. If 
you're unable to receive messages at your trusted device, follow the guidelines 
for what to do if you can't sign in with two-step verification.
Click Password and Security.
In the Choose a new password section, click Change Password. 
Enter your old password, then enter a new password and confirm the new 
password. Click Save when done.
The next time you use an Apple feature or service that uses Apple ID, you'll be 
asked to sign in with your new Apple ID password.
https://support.apple.com/en-is/HT201355


What to do after you change your Apple ID email address or password
After you change your Apple ID email address or password, you might need to 
update your sign-in information with any Apple services that you're using.
After you change your Apple ID or password, use the alphabetical list below to 
make sure that each store or service is using your updated sign-in information. 
You can use these steps to sign in on your iPhone, iPad, iPod touch, Mac, PC, 
and Apple TV.
In some cases, you don't need to update your Apple ID or password on your 
device until the next time you're asked to sign in to the store or service. But 
if you're using services to share information or communicate with others, you 
should update your Apple ID or password immediately. 
Apple Online Store
Update your Apple ID or password on your iPhone, iPad, iPod touch, Mac, and PC.
iPhone, iPad, and iPod touch
Go to Settings  iTunes  App Store.
If you're signed out, enter your updated Apple ID or password.
If you're signed in with your previous Apple ID, tap your Apple ID, then tap 
Sign Out. Then enter your updated Apple ID or password.
Mac with OS X Mountain Lion or later, or Windows PC
Go to the Apple Online Store.
Click , then click View Account.
In the Account Settings section, click Update your Apple ID email address and 
password.
Enter your updated Apple ID or password.

https://support.apple.com/en-is/HT204071

Cheers,
Ronni

Sent from Ronni's iPad4


 On 13 Mar 2015, at 4:54 pm, Severin Crisp sevcr...@westnet.com.au wrote:
 
 Due to a mix up I have had to change my Apple ID PW.  That seemed to be fine 
 but now neither iTunes or iCloud, and who knows what else do not recognise 
 me.  
 What am I missing?
 Severin Crisp
 
 
  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
mail to: sevcr...@westnet.com.au
 

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Re: Apple ID

[Ronda Brown]

Hi John,

You need to Sign Out of your 'incorrect' Apple ID and then 'Sign In' with 
your correct Apple ID.

Cheers,
Ronni

Sent from Ronni's iPad4

 On 25 Oct 2014, at 2:22 pm, John Thompson jetj...@optusnet.com.au wrote:
 
 For some reason, App Store/Software Update will not accept my Apple ID and 
 password (which also are my iCloud ID and password - seems to be the standard 
 thing) when I try to update/upgrade my software and system.  It continually 
 comes back with the incorrect Apple ID showing, one that is very similar but 
 with a small error, and will not accept the password.  This has lead, during 
 the last several days, to my being compelled to reset my Apple ID and 
 password numerous times.  Each time it must be a new password that has not 
 been used in the last twelve months.  I am running out of options.
 
 Is there any way I can get Apple to accept the new settings?  Each time I do 
 reset it comes back with same old error ID.  Getting very sick of this Cloud 
 nonsense.
 
 Regards
 
 
 John  Julie Thompson
 14 McGlew Street
 Eden Hill
 WA 6054
 
 08 92793524
 0412 775 197
 jetj...@optusnet.com.au

-- The WA Macintosh User Group Mailing List --
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Re: Apple ID

[John Thompson]

Hi Ronni,
Thanks but I have attempted that several times.  The problem occurs 
when I try to update/upgrade from the App Store.  When I click on update, a 
screen pops up requesting I ‘Sign in to download from the App Store’.  This 
screen as where the incorrect Apple ID is already inserted, greyed and 
uncorrectable appears.  The error is a transposition of two characters in the 
first part of my Apple ID and no password is acceptable.  When I innate the App 
Store or Software Update directly it accepts my correct ID until I attempt to 
actually update items.  I am unsure how this error occurred, possibly my own 
finger troubles typing initially, but there is no record of the incorrect ID in 
my Keychain or anywhere else I can find on the computer.

Until this issue is fixed, I can not update or upgrade.

Regards

John


On 26 Oct 2014, at 6:55 am, Ronda Brown ro...@mac.com wrote:

 Hi John,
 
 You need to Sign Out of your 'incorrect' Apple ID and then 'Sign In' with 
 your correct Apple ID.
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 On 25 Oct 2014, at 2:22 pm, John Thompson jetj...@optusnet.com.au wrote:
 
 For some reason, App Store/Software Update will not accept my Apple ID and 
 password (which also are my iCloud ID and password - seems to be the 
 standard thing) when I try to update/upgrade my software and system.  It 
 continually comes back with the incorrect Apple ID showing, one that is very 
 similar but with a small error, and will not accept the password.  This has 
 lead, during the last several days, to my being compelled to reset my Apple 
 ID and password numerous times.  Each time it must be a new password that 
 has not been used in the last twelve months.  I am running out of options.
 
 Is there any way I can get Apple to accept the new settings?  Each time I do 
 reset it comes back with same old error ID.  Getting very sick of this Cloud 
 nonsense.
 
 Regards
 
 
 John  Julie Thompson
 14 McGlew Street
 Eden Hill
 WA 6054
 
 08 92793524
 0412 775 197
 jetj...@optusnet.com.au
 
 -- The WA Macintosh User Group Mailing List --
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 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug

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Re: Apple ID

[Ronni Brown]

Hi John,

Ok, this sounds like you have purchased Apps using the 'Old' incorrect Apple ID 
at some time.
This means apps are associated with your old Apple ID.
If you have downloaded apps from the App Store using your 'Old' Apple ID you 
won’t be able to update using the new Apple ID.
All apps are forever tied to the AppleID under which they were purchased. 

Go to the link below and follow the instructions and choose Forgot your Apple 
ID
Fill in the information in the resulting page and Apple will find it for you 
and help you reset your password.

http://support.apple.com/kb/ht5787

If not successful you might need to contact Apple Support to sort this out.
The link to contact Apple Support is on the page above -  Get Help  contact 
Apple Support https://support.apple.com/kb/HT5699.

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage


 On 26 Oct 2014, at 8:48 am, John Thompson jetj...@optusnet.com.au wrote:
 
 
 Hi Ronni,
   Thanks but I have attempted that several times.  The problem occurs 
 when I try to update/upgrade from the App Store.  When I click on update, a 
 screen pops up requesting I ‘Sign in to download from the App Store’.  This 
 screen as where the incorrect Apple ID is already inserted, greyed and 
 uncorrectable appears.  The error is a transposition of two characters in the 
 first part of my Apple ID and no password is acceptable.  When I innate the 
 App Store or Software Update directly it accepts my correct ID until I 
 attempt to actually update items.  I am unsure how this error occurred, 
 possibly my own finger troubles typing initially, but there is no record of 
 the incorrect ID in my Keychain or anywhere else I can find on the computer.
 
 Until this issue is fixed, I can not update or upgrade.
 
 Regards
 
 John
 
 
 On 26 Oct 2014, at 6:55 am, Ronda Brown ro...@mac.com 
 mailto:ro...@mac.com wrote:
 
 Hi John,
 
 You need to Sign Out of your 'incorrect' Apple ID and then 'Sign In' with 
 your correct Apple ID.
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 On 25 Oct 2014, at 2:22 pm, John Thompson jetj...@optusnet.com.au 
 mailto:jetj...@optusnet.com.au wrote:
 
 For some reason, App Store/Software Update will not accept my Apple ID and 
 password (which also are my iCloud ID and password - seems to be the 
 standard thing) when I try to update/upgrade my software and system.  It 
 continually comes back with the incorrect Apple ID showing, one that is 
 very similar but with a small error, and will not accept the password.  
 This has lead, during the last several days, to my being compelled to reset 
 my Apple ID and password numerous times.  Each time it must be a new 
 password that has not been used in the last twelve months.  I am running 
 out of options.
 
 Is there any way I can get Apple to accept the new settings?  Each time I 
 do reset it comes back with same old error ID.  Getting very sick of this 
 Cloud nonsense.
 
 Regards
 
 
 John  Julie Thompson
 14 McGlew Street
 Eden Hill
 WA 6054
 
 08 92793524
 0412 775 197
 jetj...@optusnet.com.au mailto:jetj...@optusnet.com.au
-- The WA Macintosh User Group Mailing List --
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Settings  Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug

Re: Apple ID

[John Thompson]

Thanks again Ronni,
I have been down that track several times before but obviously, without 
great success.  I will, as a last resort, try the contact Apple Support line 
and hope for the best.

Regards

John
On 26 Oct 2014, at 9:22 am, Ronni Brown ro...@mac.com wrote:

 Hi John,
 
 Ok, this sounds like you have purchased Apps using the 'Old' incorrect Apple 
 ID at some time.
 This means apps are associated with your old Apple ID.
 If you have downloaded apps from the App Store using your 'Old' Apple ID you 
 won’t be able to update using the new Apple ID.
 All apps are forever tied to the AppleID under which they were purchased. 
 
 Go to the link below and follow the instructions and choose Forgot your 
 Apple ID
 Fill in the information in the resulting page and Apple will find it for you 
 and help you reset your password.
 
 http://support.apple.com/kb/ht5787
 
 If not successful you might need to contact Apple Support to sort this out.
 The link to contact Apple Support is on the page above -  Get Help  contact 
 Apple Support.
 
 Cheers,
 Ronni
 
 13-inch MacBook Air (April 2014)
 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
 8GB 1600MHz LPDDR3 SDRAM
 512GB PCIe-based Flash Storage
 
 
 On 26 Oct 2014, at 8:48 am, John Thompson jetj...@optusnet.com.au wrote:
 
 
 Hi Ronni,
  Thanks but I have attempted that several times.  The problem occurs 
 when I try to update/upgrade from the App Store.  When I click on update, a 
 screen pops up requesting I ‘Sign in to download from the App Store’.  This 
 screen as where the incorrect Apple ID is already inserted, greyed and 
 uncorrectable appears.  The error is a transposition of two characters in 
 the first part of my Apple ID and no password is acceptable.  When I innate 
 the App Store or Software Update directly it accepts my correct ID until I 
 attempt to actually update items.  I am unsure how this error occurred, 
 possibly my own finger troubles typing initially, but there is no record of 
 the incorrect ID in my Keychain or anywhere else I can find on the computer.
 
 Until this issue is fixed, I can not update or upgrade.
 
 Regards
 
 John
 
 
 On 26 Oct 2014, at 6:55 am, Ronda Brown ro...@mac.com wrote:
 
 Hi John,
 
 You need to Sign Out of your 'incorrect' Apple ID and then 'Sign In' with 
 your correct Apple ID.
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 On 25 Oct 2014, at 2:22 pm, John Thompson jetj...@optusnet.com.au wrote:
 
 For some reason, App Store/Software Update will not accept my Apple ID and 
 password (which also are my iCloud ID and password - seems to be the 
 standard thing) when I try to update/upgrade my software and system.  It 
 continually comes back with the incorrect Apple ID showing, one that is 
 very similar but with a small error, and will not accept the password.  
 This has lead, during the last several days, to my being compelled to 
 reset my Apple ID and password numerous times.  Each time it must be a new 
 password that has not been used in the last twelve months.  I am running 
 out of options.
 
 Is there any way I can get Apple to accept the new settings?  Each time I 
 do reset it comes back with same old error ID.  Getting very sick of this 
 Cloud nonsense.
 
 Regards
 
 
 John  Julie Thompson
 14 McGlew Street
 Eden Hill
 WA 6054
 
 08 92793524
 0412 775 197
 jetj...@optusnet.com.au
 
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug

John  Julie Thompson
14 McGlew Street
Eden Hill
WA 6054

08 92793524
0412 775 197
jetj...@optusnet.com.au



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Re: Apple ID

[Ronni Brown]

Hi John,
Good to hear that all is working as normal again. When making any changes to 
your Apple ID / iCloud ID - people must read and follow the correct order in 
Apple's Online Support Instructions. The same applies to when you change to a 
new computer.
And Yes, 1Password is a brilliant (must have) program.

It's not so much 'Bugs' in iOS 8, it is the changes in iOS 8... and there are 5 
major iOS 8 features that you can’t even use yet.

1. iCloud Drive - is available to all iOS 8 and Yosemite users. However, 
activating iCloud Drive right away, before Yosemite comes out, will mean you 
won’t be able to really take advantage of it when it comes to transferring 
files or syncing some apps that rely on iCloud functionality – and many app 
developers have warned users not to move to iCloud Drive just yet.

2. Handoff (Continuity) - only works either 'iOS 8 to iOS 8' or 'iOS 8 to 
Yosemite'

3. Health and Healthkit - Apple have encountered some HealthKit issues, which 
prompted it to remove apps using HealthKit from the App Store until a fix is 
found.

4. HomeKit -  Apple is also focusing on a connected home in iOS 8. However, 
while developers are likely to include HomeKit functionality in various apps, 
you won’t have a dedicated app for your home inside iOS 8, and you won’t feel 
this functionality is even present unless you actively search for 
HomeKit-enabled apps and connected home devices.

5. Apply Pay - will only be available in October, following as iOS 8 update 
that’ll fix all these “issues”, and only on iPhone 6  iPhone 6 Plus at first. 
Other phones will join in 2015, once the Apple Watch launches - obviously only 
when connected to an Apple Watch.

Cheers,
Ronni

On 23 Sep 2014, at 12:56 pm, John Thompson jetj...@optusnet.com.au wrote:

 Thanks again for all your help Ronni.  I have just now been successful and 
 updated the iPhone and iPad.  The old password for the previous account was 
 hidden in 1Password (a brilliant app) but the date shown, being after my 
 email change, tricked me into ignoring it.  All systems now working as before 
 but still not ready to upgrade to iOS 8.  Will wait a while to see how many 
 more bugs come to the fore.
 
 Regards
 
 John
 On 23 Sep 2014, at 11:36 am, Ronda Brown ro...@mac.com wrote:
 
 Hi John,
 
 I surmise you no longer have access to your old email address?
 Are you using iOS 7
 
 The following Knowledge Base article offers up some great follow-up 
 information for once you've changed your Apple ID:
  
 Apple ID: What to do after you change your Apple ID
 http://support.apple.com/kb/HT5796
  
 For iCloud on an iOS device it recommends the following:
 iOS 6 and later: Go to Settings  iCloud.
 
 If you signed out before changing your Apple ID, enter your current Apple ID 
 to sign in. 
 The data from your iCloud account will download to your device.
 
 If you're still signed in with your previous Apple ID:
 Scroll down and tap Delete Account. 
 Depending on what iCloud options are turned on, you'll be asked to confirm 
 that you want to delete data from your device. 
 
 To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone 
 turned on, you'll be asked to enter the password for your previous Apple ID. 
 Enter the password, then tap Turn Off.) 
 The data will be deleted from your device, but not from iCloud.
 Enter your current Apple ID to sign in. 
 The data from your iCloud account will download again to your device.
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 
 On 23 Sep 2014, at 7:05 am, John Thompson jetj...@optusnet.com.au wrote:
 
 Hi Ronni,
 I possibly didn’t fully explain my problem but thanks for all your 
 input.  I have managed to fix up the apple id but am still unable to change 
 the iCloud id on the phone or iPad.  I have even tried to remove the old 
 account but to no avail.
 regards
 
 John
 On 22 Sep 2014, at 12:19 pm, Ronni Brown ro...@mac.com wrote:
 
 Hi John,
 
 On your iPhone  iPad  - Go To:
 Settings  iTunes  App Stores tap the Apple ID shown, sign out, sign 
 back in with new ID.
 
 Cheers,
 Ronni
 
 13-inch MacBook Air (April 2014)
 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
 8GB 1600MHz LPDDR3 SDRAM
 512GB PCIe-based Flash Storage
 
 
 On 22 Sep 2014, at 11:20 am, John Thompson jetj...@optusnet.com.au wrote:
 
 Thanks Ronni,
   I have been through all that already but am still unable to change the 
 ID on the iPhone 4s or iPad 3.
 
 Regards
 
 John
 On 22 Sep 2014, at 9:49 am, Ronda Brown ro...@mac.com wrote:
 
 
 
 Hi John,
 
 http://support.apple.com/kb/HT5621
 
 Change your Apple ID
 Learn how to change the email address that you use as your Apple ID.
 
 
 In most cases, your Apple ID is also the primary email address of your 
 Apple ID account. You can change your Apple ID to any address, except an 
 address used by another Apple ID. You can change the address of any 
 Apple ID, except an Apple ID that ends with @icloud.com, @me.com, or 
 @mac.com.
 
 Sign out of iCloud, the iTunes 

Re: Apple ID

[John Thompson]

Hi Ronni,
I possibly didn’t fully explain my problem but thanks for all your 
input.  I have managed to fix up the apple id but am still unable to change the 
iCloud id on the phone or iPad.  I have even tried to remove the old account 
but to no avail.
regards

John
On 22 Sep 2014, at 12:19 pm, Ronni Brown ro...@mac.com wrote:

 Hi John,
 
 On your iPhone  iPad  - Go To:
 Settings  iTunes  App Stores tap the Apple ID shown, sign out, sign back 
 in with new ID.
 
 Cheers,
 Ronni
 
 13-inch MacBook Air (April 2014)
 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
 8GB 1600MHz LPDDR3 SDRAM
 512GB PCIe-based Flash Storage
 
 
 On 22 Sep 2014, at 11:20 am, John Thompson jetj...@optusnet.com.au wrote:
 
 Thanks Ronni,
  I have been through all that already but am still unable to change the 
 ID on the iPhone 4s or iPad 3.
 
 Regards
 
 John
 On 22 Sep 2014, at 9:49 am, Ronda Brown ro...@mac.com wrote:
 
 
 
 Hi John,
 
 http://support.apple.com/kb/HT5621
 
 Change your Apple ID
 Learn how to change the email address that you use as your Apple ID.
 
 
 In most cases, your Apple ID is also the primary email address of your 
 Apple ID account. You can change your Apple ID to any address, except an 
 address used by another Apple ID. You can change the address of any Apple 
 ID, except an Apple ID that ends with @icloud.com, @me.com, or @mac.com.
 
 Sign out of iCloud, the iTunes Store, App Store, FaceTime, Find My Friends, 
 Find My iPhone, and iMessage on each device that uses your current Apple ID 
 for these services.
 Go to My Apple ID (appleid.apple.com).
 Select “Manage your Apple ID” and sign in. Forgot your password?
 Select Edit next to “Apple ID and Primary Email Address.”
 Enter the email address to use as your Apple ID, then select Save Changes. 
 Apple will send a verification email to that address.
 Open the email from Apple, then click Verify Now in the email. Didn't 
 receive the email?
 When the My Apple ID page opens, sign in with your renamed Apple ID.
 When you see a message that verification is complete, you can begin using 
 your renamed Apple ID. You should also update the features and services 
 that you use with Apple ID.
  
 Visit the Apple ID support page for more information about using and 
 managing your Apple ID.
 
 
 
 Cheers,
 
 Ronni
 
 Sent from Ronni's iPad4
 
 
 
 On 22 Sep 2014, at 9:05 am, John Thompson jetj...@optusnet.com.au wrote:
 
 A stupid request I know, but here it is.
 
 I recently (last month) changed my internet provider and, consequently, my 
 email address.  With the old account closed, my Apple and iCloud ID’s 
 (which were the email address) had to be changed.  I thought, stupidly, 
 this will be a simple little task.  How wrong can one be?  I have managed 
 to change both on my Mac Mini and Macbook Pro and, thanks to Time Machine, 
 restore all my contacts and some other items that disappeared.  My problem 
 now is, how do I reset the ID’s on my iPhone 4s and iPad 3 without having 
 to delete the existing id and creating a new one?
 
 There should be a very simple method but I seem unable to find it.
 
 Thanks
 
 
 John Thompson
 -- The WA Macintosh User Group Mailing List --
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Re: Apple ID

[Ronda Brown]

Hi John,

I surmise you no longer have access to your old email address?
Are you using iOS 7

The following Knowledge Base article offers up some great follow-up information 
for once you've changed your Apple ID:
 
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
 
For iCloud on an iOS device it recommends the following:
iOS 6 and later: Go to Settings  iCloud.

If you signed out before changing your Apple ID, enter your current Apple ID to 
sign in. 
The data from your iCloud account will download to your device.

If you're still signed in with your previous Apple ID:
Scroll down and tap Delete Account. 
Depending on what iCloud options are turned on, you'll be asked to confirm that 
you want to delete data from your device. 

To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone turned 
on, you'll be asked to enter the password for your previous Apple ID. Enter the 
password, then tap Turn Off.) 
The data will be deleted from your device, but not from iCloud.
Enter your current Apple ID to sign in. 
The data from your iCloud account will download again to your device.

Cheers,
Ronni

Sent from Ronni's iPad4


 On 23 Sep 2014, at 7:05 am, John Thompson jetj...@optusnet.com.au wrote:
 
 Hi Ronni,
   I possibly didn’t fully explain my problem but thanks for all your 
 input.  I have managed to fix up the apple id but am still unable to change 
 the iCloud id on the phone or iPad.  I have even tried to remove the old 
 account but to no avail.
 regards
 
 John
 On 22 Sep 2014, at 12:19 pm, Ronni Brown ro...@mac.com wrote:
 
 Hi John,
 
 On your iPhone  iPad  - Go To:
 Settings  iTunes  App Stores tap the Apple ID shown, sign out, sign back 
 in with new ID.
 
 Cheers,
 Ronni
 
 13-inch MacBook Air (April 2014)
 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
 8GB 1600MHz LPDDR3 SDRAM
 512GB PCIe-based Flash Storage
 
 
 On 22 Sep 2014, at 11:20 am, John Thompson jetj...@optusnet.com.au wrote:
 
 Thanks Ronni,
 I have been through all that already but am still unable to change the 
 ID on the iPhone 4s or iPad 3.
 
 Regards
 
 John
 On 22 Sep 2014, at 9:49 am, Ronda Brown ro...@mac.com wrote:
 
 
 
 Hi John,
 
 http://support.apple.com/kb/HT5621
 
 Change your Apple ID
 Learn how to change the email address that you use as your Apple ID.
 
 
 In most cases, your Apple ID is also the primary email address of your 
 Apple ID account. You can change your Apple ID to any address, except an 
 address used by another Apple ID. You can change the address of any Apple 
 ID, except an Apple ID that ends with @icloud.com, @me.com, or @mac.com.
 
 Sign out of iCloud, the iTunes Store, App Store, FaceTime, Find My 
 Friends, Find My iPhone, and iMessage on each device that uses your 
 current Apple ID for these services.
 Go to My Apple ID (appleid.apple.com).
 Select “Manage your Apple ID” and sign in. Forgot your password?
 Select Edit next to “Apple ID and Primary Email Address.”
 Enter the email address to use as your Apple ID, then select Save Changes. 
 Apple will send a verification email to that address.
 Open the email from Apple, then click Verify Now in the email. Didn't 
 receive the email?
 When the My Apple ID page opens, sign in with your renamed Apple ID.
 When you see a message that verification is complete, you can begin using 
 your renamed Apple ID. You should also update the features and services 
 that you use with Apple ID.
  
 Visit the Apple ID support page for more information about using and 
 managing your Apple ID.
 
 
 
 Cheers,
 
 Ronni
 
 Sent from Ronni's iPad4
 
 
 
 On 22 Sep 2014, at 9:05 am, John Thompson jetj...@optusnet.com.au wrote:
 
 A stupid request I know, but here it is.
 
 I recently (last month) changed my internet provider and, consequently, 
 my email address.  With the old account closed, my Apple and iCloud ID’s 
 (which were the email address) had to be changed.  I thought, stupidly, 
 this will be a simple little task.  How wrong can one be?  I have managed 
 to change both on my Mac Mini and Macbook Pro and, thanks to Time 
 Machine, restore all my contacts and some other items that disappeared.  
 My problem now is, how do I reset the ID’s on my iPhone 4s and iPad 3 
 without having to delete the existing id and creating a new one?
 
 There should be a very simple method but I seem unable to find it.
 
 Thanks
 
 
 John Thompson
 -- The WA Macintosh User Group Mailing List --
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 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
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 Archives - 

Re: Apple ID

[John Thompson]

Hi Ronni,
Many thanks for getting back on this one.  You are correct, I no longer 
have access to the old email address but will try to work through your 
suggestions.  Up to now I have had no success but will keep trying.  I am 
currently using iOS 7 and will not be in a hurry to upgrade to 8 at this time.

Regards

John
On 23 Sep 2014, at 11:36 am, Ronda Brown ro...@mac.com wrote:

 Hi John,
 
 I surmise you no longer have access to your old email address?
 Are you using iOS 7
 
 The following Knowledge Base article offers up some great follow-up 
 information for once you've changed your Apple ID:
  
 Apple ID: What to do after you change your Apple ID
 http://support.apple.com/kb/HT5796
  
 For iCloud on an iOS device it recommends the following:
 iOS 6 and later: Go to Settings  iCloud.
 
 If you signed out before changing your Apple ID, enter your current Apple ID 
 to sign in. 
 The data from your iCloud account will download to your device.
 
 If you're still signed in with your previous Apple ID:
 Scroll down and tap Delete Account. 
 Depending on what iCloud options are turned on, you'll be asked to confirm 
 that you want to delete data from your device. 
 
 To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone turned 
 on, you'll be asked to enter the password for your previous Apple ID. Enter 
 the password, then tap Turn Off.) 
 The data will be deleted from your device, but not from iCloud.
 Enter your current Apple ID to sign in. 
 The data from your iCloud account will download again to your device.
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 
 On 23 Sep 2014, at 7:05 am, John Thompson jetj...@optusnet.com.au wrote:
 
 Hi Ronni,
  I possibly didn’t fully explain my problem but thanks for all your 
 input.  I have managed to fix up the apple id but am still unable to change 
 the iCloud id on the phone or iPad.  I have even tried to remove the old 
 account but to no avail.
 regards
 
 John
 On 22 Sep 2014, at 12:19 pm, Ronni Brown ro...@mac.com wrote:
 
 Hi John,
 
 On your iPhone  iPad  - Go To:
 Settings  iTunes  App Stores tap the Apple ID shown, sign out, sign back 
 in with new ID.
 
 Cheers,
 Ronni
 
 13-inch MacBook Air (April 2014)
 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
 8GB 1600MHz LPDDR3 SDRAM
 512GB PCIe-based Flash Storage
 
 
 On 22 Sep 2014, at 11:20 am, John Thompson jetj...@optusnet.com.au wrote:
 
 Thanks Ronni,
I have been through all that already but am still unable to change the 
 ID on the iPhone 4s or iPad 3.
 
 Regards
 
 John
 On 22 Sep 2014, at 9:49 am, Ronda Brown ro...@mac.com wrote:
 
 
 
 Hi John,
 
 http://support.apple.com/kb/HT5621
 
 Change your Apple ID
 Learn how to change the email address that you use as your Apple ID.
 
 
 In most cases, your Apple ID is also the primary email address of your 
 Apple ID account. You can change your Apple ID to any address, except an 
 address used by another Apple ID. You can change the address of any Apple 
 ID, except an Apple ID that ends with @icloud.com, @me.com, or @mac.com.
 
 Sign out of iCloud, the iTunes Store, App Store, FaceTime, Find My 
 Friends, Find My iPhone, and iMessage on each device that uses your 
 current Apple ID for these services.
 Go to My Apple ID (appleid.apple.com).
 Select “Manage your Apple ID” and sign in. Forgot your password?
 Select Edit next to “Apple ID and Primary Email Address.”
 Enter the email address to use as your Apple ID, then select Save 
 Changes. Apple will send a verification email to that address.
 Open the email from Apple, then click Verify Now in the email. Didn't 
 receive the email?
 When the My Apple ID page opens, sign in with your renamed Apple ID.
 When you see a message that verification is complete, you can begin using 
 your renamed Apple ID. You should also update the features and services 
 that you use with Apple ID.
  
 Visit the Apple ID support page for more information about using and 
 managing your Apple ID.
 
 
 
 Cheers,
 
 Ronni
 
 Sent from Ronni's iPad4
 
 
 
 On 22 Sep 2014, at 9:05 am, John Thompson jetj...@optusnet.com.au wrote:
 
 A stupid request I know, but here it is.
 
 I recently (last month) changed my internet provider and, consequently, 
 my email address.  With the old account closed, my Apple and iCloud ID’s 
 (which were the email address) had to be changed.  I thought, stupidly, 
 this will be a simple little task.  How wrong can one be?  I have 
 managed to change both on my Mac Mini and Macbook Pro and, thanks to 
 Time Machine, restore all my contacts and some other items that 
 disappeared.  My problem now is, how do I reset the ID’s on my iPhone 4s 
 and iPad 3 without having to delete the existing id and creating a new 
 one?
 
 There should be a very simple method but I seem unable to find it.
 
 Thanks
 
 
 John Thompson
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - 

Re: Apple ID

[John Thompson]

Thanks again for all your help Ronni.  I have just now been successful and 
updated the iPhone and iPad.  The old password for the previous account was 
hidden in 1Password (a brilliant app) but the date shown, being after my email 
change, tricked me into ignoring it.  All systems now working as before but 
still not ready to upgrade to iOS 8.  Will wait a while to see how many more 
bugs come to the fore.

Regards

John
On 23 Sep 2014, at 11:36 am, Ronda Brown ro...@mac.com wrote:

 Hi John,
 
 I surmise you no longer have access to your old email address?
 Are you using iOS 7
 
 The following Knowledge Base article offers up some great follow-up 
 information for once you've changed your Apple ID:
  
 Apple ID: What to do after you change your Apple ID
 http://support.apple.com/kb/HT5796
  
 For iCloud on an iOS device it recommends the following:
 iOS 6 and later: Go to Settings  iCloud.
 
 If you signed out before changing your Apple ID, enter your current Apple ID 
 to sign in. 
 The data from your iCloud account will download to your device.
 
 If you're still signed in with your previous Apple ID:
 Scroll down and tap Delete Account. 
 Depending on what iCloud options are turned on, you'll be asked to confirm 
 that you want to delete data from your device. 
 
 To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone turned 
 on, you'll be asked to enter the password for your previous Apple ID. Enter 
 the password, then tap Turn Off.) 
 The data will be deleted from your device, but not from iCloud.
 Enter your current Apple ID to sign in. 
 The data from your iCloud account will download again to your device.
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 
 On 23 Sep 2014, at 7:05 am, John Thompson jetj...@optusnet.com.au wrote:
 
 Hi Ronni,
  I possibly didn’t fully explain my problem but thanks for all your 
 input.  I have managed to fix up the apple id but am still unable to change 
 the iCloud id on the phone or iPad.  I have even tried to remove the old 
 account but to no avail.
 regards
 
 John
 On 22 Sep 2014, at 12:19 pm, Ronni Brown ro...@mac.com wrote:
 
 Hi John,
 
 On your iPhone  iPad  - Go To:
 Settings  iTunes  App Stores tap the Apple ID shown, sign out, sign back 
 in with new ID.
 
 Cheers,
 Ronni
 
 13-inch MacBook Air (April 2014)
 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
 8GB 1600MHz LPDDR3 SDRAM
 512GB PCIe-based Flash Storage
 
 
 On 22 Sep 2014, at 11:20 am, John Thompson jetj...@optusnet.com.au wrote:
 
 Thanks Ronni,
I have been through all that already but am still unable to change the 
 ID on the iPhone 4s or iPad 3.
 
 Regards
 
 John
 On 22 Sep 2014, at 9:49 am, Ronda Brown ro...@mac.com wrote:
 
 
 
 Hi John,
 
 http://support.apple.com/kb/HT5621
 
 Change your Apple ID
 Learn how to change the email address that you use as your Apple ID.
 
 
 In most cases, your Apple ID is also the primary email address of your 
 Apple ID account. You can change your Apple ID to any address, except an 
 address used by another Apple ID. You can change the address of any Apple 
 ID, except an Apple ID that ends with @icloud.com, @me.com, or @mac.com.
 
 Sign out of iCloud, the iTunes Store, App Store, FaceTime, Find My 
 Friends, Find My iPhone, and iMessage on each device that uses your 
 current Apple ID for these services.
 Go to My Apple ID (appleid.apple.com).
 Select “Manage your Apple ID” and sign in. Forgot your password?
 Select Edit next to “Apple ID and Primary Email Address.”
 Enter the email address to use as your Apple ID, then select Save 
 Changes. Apple will send a verification email to that address.
 Open the email from Apple, then click Verify Now in the email. Didn't 
 receive the email?
 When the My Apple ID page opens, sign in with your renamed Apple ID.
 When you see a message that verification is complete, you can begin using 
 your renamed Apple ID. You should also update the features and services 
 that you use with Apple ID.
  
 Visit the Apple ID support page for more information about using and 
 managing your Apple ID.
 
 
 
 Cheers,
 
 Ronni
 
 Sent from Ronni's iPad4
 
 
 
 On 22 Sep 2014, at 9:05 am, John Thompson jetj...@optusnet.com.au wrote:
 
 A stupid request I know, but here it is.
 
 I recently (last month) changed my internet provider and, consequently, 
 my email address.  With the old account closed, my Apple and iCloud ID’s 
 (which were the email address) had to be changed.  I thought, stupidly, 
 this will be a simple little task.  How wrong can one be?  I have 
 managed to change both on my Mac Mini and Macbook Pro and, thanks to 
 Time Machine, restore all my contacts and some other items that 
 disappeared.  My problem now is, how do I reset the ID’s on my iPhone 4s 
 and iPad 3 without having to delete the existing id and creating a new 
 one?
 
 There should be a very simple method but I seem unable to find it.
 
 Thanks
 
 
 John Thompson
 -- The WA Macintosh User Group Mailing List --
 

Re: Apple ID

[Ronda Brown]

Hi John,

http://support.apple.com/kb/HT5621

Change your Apple ID
Learn how to change the email address that you use as your Apple ID.


In most cases, your Apple ID is also the primary email address of your Apple ID 
account. You can change your Apple ID to any address, except an address used by 
another Apple ID. You can change the address of any Apple ID, except an Apple 
ID that ends with @icloud.com, @me.com, or @mac.com.

Sign out of iCloud, the iTunes Store, App Store, FaceTime, Find My Friends, 
Find My iPhone, and iMessage on each device that uses your current Apple ID for 
these services.
Go to My Apple ID (appleid.apple.com).
Select “Manage your Apple ID” and sign in. Forgot your password?
Select Edit next to “Apple ID and Primary Email Address.”
Enter the email address to use as your Apple ID, then select Save Changes. 
Apple will send a verification email to that address.
Open the email from Apple, then click Verify Now in the email. Didn't receive 
the email?
When the My Apple ID page opens, sign in with your renamed Apple ID.
When you see a message that verification is complete, you can begin using your 
renamed Apple ID. You should also update the features and services that you use 
with Apple ID.
 

Visit the Apple ID support page for more information about using and managing 
your Apple ID.



Cheers,

Ronni

Sent from Ronni's iPad4



 On 22 Sep 2014, at 9:05 am, John Thompson jetj...@optusnet.com.au wrote:
 
 A stupid request I know, but here it is.
 
 I recently (last month) changed my internet provider and, consequently, my 
 email address.  With the old account closed, my Apple and iCloud ID’s (which 
 were the email address) had to be changed.  I thought, stupidly, this will be 
 a simple little task.  How wrong can one be?  I have managed to change both 
 on my Mac Mini and Macbook Pro and, thanks to Time Machine, restore all my 
 contacts and some other items that disappeared.  My problem now is, how do I 
 reset the ID’s on my iPhone 4s and iPad 3 without having to delete the 
 existing id and creating a new one?
 
 There should be a very simple method but I seem unable to find it.
 
 Thanks
 
 
 John Thompson
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
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Re: Apple ID

[John Thompson]

Thanks Ronni,
I have been through all that already but am still unable to change the 
ID on the iPhone 4s or iPad 3.

Regards

John
On 22 Sep 2014, at 9:49 am, Ronda Brown ro...@mac.com wrote:



 Hi John,
 
 http://support.apple.com/kb/HT5621
 
 Change your Apple ID
 Learn how to change the email address that you use as your Apple ID.
 
 
 In most cases, your Apple ID is also the primary email address of your Apple 
 ID account. You can change your Apple ID to any address, except an address 
 used by another Apple ID. You can change the address of any Apple ID, except 
 an Apple ID that ends with @icloud.com, @me.com, or @mac.com.
 
 Sign out of iCloud, the iTunes Store, App Store, FaceTime, Find My Friends, 
 Find My iPhone, and iMessage on each device that uses your current Apple ID 
 for these services.
 Go to My Apple ID (appleid.apple.com).
 Select “Manage your Apple ID” and sign in. Forgot your password?
 Select Edit next to “Apple ID and Primary Email Address.”
 Enter the email address to use as your Apple ID, then select Save Changes. 
 Apple will send a verification email to that address.
 Open the email from Apple, then click Verify Now in the email. Didn't receive 
 the email?
 When the My Apple ID page opens, sign in with your renamed Apple ID.
 When you see a message that verification is complete, you can begin using 
 your renamed Apple ID. You should also update the features and services that 
 you use with Apple ID.
  
 Visit the Apple ID support page for more information about using and managing 
 your Apple ID.
 
 
 
 Cheers,
 
 Ronni
 
 Sent from Ronni's iPad4
 
 
 
 On 22 Sep 2014, at 9:05 am, John Thompson jetj...@optusnet.com.au wrote:
 
 A stupid request I know, but here it is.
 
 I recently (last month) changed my internet provider and, consequently, my 
 email address.  With the old account closed, my Apple and iCloud ID’s (which 
 were the email address) had to be changed.  I thought, stupidly, this will 
 be a simple little task.  How wrong can one be?  I have managed to change 
 both on my Mac Mini and Macbook Pro and, thanks to Time Machine, restore all 
 my contacts and some other items that disappeared.  My problem now is, how 
 do I reset the ID’s on my iPhone 4s and iPad 3 without having to delete the 
 existing id and creating a new one?
 
 There should be a very simple method but I seem unable to find it.
 
 Thanks
 
 
 John Thompson
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
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Re: Apple ID

[Ronni Brown]

Hi John,

On your iPhone  iPad  - Go To:
Settings  iTunes  App Stores tap the Apple ID shown, sign out, sign back in 
with new ID.

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage


On 22 Sep 2014, at 11:20 am, John Thompson jetj...@optusnet.com.au wrote:

 Thanks Ronni,
   I have been through all that already but am still unable to change the 
 ID on the iPhone 4s or iPad 3.
 
 Regards
 
 John
 On 22 Sep 2014, at 9:49 am, Ronda Brown ro...@mac.com wrote:
 
 
 
 Hi John,
 
 http://support.apple.com/kb/HT5621
 
 Change your Apple ID
 Learn how to change the email address that you use as your Apple ID.
 
 
 In most cases, your Apple ID is also the primary email address of your Apple 
 ID account. You can change your Apple ID to any address, except an address 
 used by another Apple ID. You can change the address of any Apple ID, except 
 an Apple ID that ends with @icloud.com, @me.com, or @mac.com.
 
 Sign out of iCloud, the iTunes Store, App Store, FaceTime, Find My Friends, 
 Find My iPhone, and iMessage on each device that uses your current Apple ID 
 for these services.
 Go to My Apple ID (appleid.apple.com).
 Select “Manage your Apple ID” and sign in. Forgot your password?
 Select Edit next to “Apple ID and Primary Email Address.”
 Enter the email address to use as your Apple ID, then select Save Changes. 
 Apple will send a verification email to that address.
 Open the email from Apple, then click Verify Now in the email. Didn't 
 receive the email?
 When the My Apple ID page opens, sign in with your renamed Apple ID.
 When you see a message that verification is complete, you can begin using 
 your renamed Apple ID. You should also update the features and services that 
 you use with Apple ID.
  
 Visit the Apple ID support page for more information about using and 
 managing your Apple ID.
 
 
 
 Cheers,
 
 Ronni
 
 Sent from Ronni's iPad4
 
 
 
 On 22 Sep 2014, at 9:05 am, John Thompson jetj...@optusnet.com.au wrote:
 
 A stupid request I know, but here it is.
 
 I recently (last month) changed my internet provider and, consequently, my 
 email address.  With the old account closed, my Apple and iCloud ID’s 
 (which were the email address) had to be changed.  I thought, stupidly, 
 this will be a simple little task.  How wrong can one be?  I have managed 
 to change both on my Mac Mini and Macbook Pro and, thanks to Time Machine, 
 restore all my contacts and some other items that disappeared.  My problem 
 now is, how do I reset the ID’s on my iPhone 4s and iPad 3 without having 
 to delete the existing id and creating a new one?
 
 There should be a very simple method but I seem unable to find it.
 
 Thanks
 
 
 John Thompson
 -- The WA Macintosh User Group Mailing List --
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 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
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 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
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CNet story re Apple ID Hack

[Stephen Chape]

http://www.cnet.com/au/news/apple-urges-hacked-users-to-change-passwords/?tag=nl.e404s_cid=e404ttag=e404ftag=CAD1acfa04


Regards,
Stephen Chape

Mac by choice
Windows because my employer knew no better

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Re: Apple ID

[Peter Hinchliffe]

On 21 Mar 2014, at 6:18 pm, Diana  Graham Stevens diag...@iinet.net.au wrote:

 Hi Daniel
 
 Thanks for the suggestions, I shall try to work it out when I am compos 
 mentis again. If I fail I shall get you to sort it.
 
 Graham and I have never bought equipment from the on-line Apple Store before, 
 we have always used retailers, though I have purchased from Apps and iTunes 
 on my iPad. This morning I used Graham's 'new' ID to make my purchase and in 
 doing so worked out what went wrong yesterday, I should have used the email 
 address and not our names.
 
 I still don't understand why Apple's reply went to the wrong email address 
 and why the account now appears to belong to me rather than both of us. I 
 will need to sort this as I intend to swap all my mailing lists to my main 
 box and give up using that address.
 

I had a similar experience on Saturday when buying something from the Apple 
Shop at Garden City. The chap in the blue T-shirt talked me into downloading 
the Apple Store App onto my iPhone, claiming it would make life easier for 
future visits and I wouldn't even have to bother anyone when making a purchase. 
The App downloaded fine, but when it came to the point of actually buying 
something, it insisted I change my iTunes Store password (the password I had 
just used to download it!). When I started down that road and got into the 
twenty questions nonsense we called it quits and just used the store system 
anyway. When I arrived home I checked everything and found my current password 
to be still intact.

There's an underlying software issue at play here, not an Apple ID issue. I 
only hope they sort it out. If I'm able to use their App, fine, but I'm not 
going to lose any sleep over it. I just hope they're not causing people to rush 
around changing IDs and passwords needlessly.

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: Apple ID

[Daniel Kerr]

Hi Diana

Sounds like you've had some fun with AppleID's. They can be a bit of work 
sometimes ;)
First thing I'd probably start with is looking on each device and see what 
AppleID is being used where for the AppleStore. Then if need be, once you have 
them listed you could sign out of the different ID's and sign in with the 
combined one. (You wouldn't need to do iCloud, as you do want those using 
different IDs).
Once you have them listed, then yes, you should be able to log out/ in and 
change or adjust them to make them one again.

Hope that helps.
(If you still get stuck, then I'm happy to have a look at it as well if easier).

Kind regards
Daniel

Sent from my iPhone 5

---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: daniel AT macwizardry.com.au
Web:   http://www.macwizardry.com.au


**For everything Apple**

NOTE: Any information provided in this email may be my personal opinion and as 
such should be taken accordingly, and may not be the views of MacWizardry. Any 
information provided does not offer or warrant any form of warranty or accept 
liability. It would be appreciated that if any information in this email is to 
be disseminated, distributed or copied, that permission by the author be 
requested. 

On 20/03/2014, at 1:01 PM, Diana  Graham Stevens diag...@iinet.net.au wrote:

 I tried to buy myself a Jawbone from the Apple Store but my ID was rejected.
 
 Our Apple ID was set up in both our names using our main email address with 
 Password A by Daniel, who explained the advantages of having a single ID.
 
 When I upgraded my iPad to iOS 7 I ticked a wrong box and had to change the 
 password to Password B. This password was working yesterday when Graham 
 updated his iPhone.
 
 At some stage Graham set up a separate ID using his name and his personal 
 email address, I can't remember why this was necessary or whether he set is 
 up by mistake (we are both approaching 80 so senior moments are frequent).
 
 When I put my user name in this morning I forgot to put both our names, I 
 knew Password B was working yesterday, I was very careful entering it and 
 later typed it on a 'sticky' and pasted it in, still rejected.
 
 I used the 'forgot user name' route. The email went to my secondary email 
 address which I have only ever used for family history mailing lists and my 
 user name was in a form I don't use but is what is on my credit card.
 
 I went and looked at Graham's file where he has all our IDs and tried again 
 with both our names, still rejected.
 
 I want to retain our shared ID but I am afraid I shall muck it up. I am still 
 recovering from a recent bereavement (road accident) and my concentration 
 span is verging on the negative.
 
 Please can someone tell me where to find a simple explanation of the various 
 Apple IDs - Apple Store, iTunes etc? 
 
 Also how did I manage to get this separate account? I remember once being 
 asked to provide a back-up email address but I think that was Yahoo or Google 
 and I would have provided my main address.
 
 Best wishes to all from Diana
 MacBook Pro
 OS 10.8.5
 2 GHz Intel Core i7
 8 GB 1333 MHz DDR3
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Re: Apple ID

[Diana Graham Stevens]

Hi Daniel

Thanks for the suggestions, I shall try to work it out when I am compos mentis 
again. If I fail I shall get you to sort it.

Graham and I have never bought equipment from the on-line Apple Store before, 
we have always used retailers, though I have purchased from Apps and iTunes on 
my iPad. This morning I used Graham's 'new' ID to make my purchase and in doing 
so worked out what went wrong yesterday, I should have used the email address 
and not our names.

I still don't understand why Apple's reply went to the wrong email address and 
why the account now appears to belong to me rather than both of us. I will need 
to sort this as I intend to swap all my mailing lists to my main box and give 
up using that address.

Thanks again and best wishes from Diana

On 21/03/2014, at 3:39 PM, Daniel Kerr dan...@macwizardry.com.au wrote:

 Hi Diana
 
 Sounds like you've had some fun with AppleID's. They can be a bit of work 
 sometimes ;)
 First thing I'd probably start with is looking on each device and see what 
 AppleID is being used where for the AppleStore. Then if need be, once you 
 have them listed you could sign out of the different ID's and sign in with 
 the combined one. (You wouldn't need to do iCloud, as you do want those using 
 different IDs).
 Once you have them listed, then yes, you should be able to log out/ in and 
 change or adjust them to make them one again.
 
 Hope that helps.
 (If you still get stuck, then I'm happy to have a look at it as well if 
 easier).
 
 Kind regards
 Daniel
 
 Sent from my iPhone 5
 
 ---
 Daniel Kerr
 MacWizardry
 
 Phone: 0414 795 960
 Email: daniel AT macwizardry.com.au
 Web:   http://www.macwizardry.com.au
 
 
 **For everything Apple**
 
 NOTE: Any information provided in this email may be my personal opinion and 
 as such should be taken accordingly, and may not be the views of MacWizardry. 
 Any information provided does not offer or warrant any form of warranty or 
 accept liability. It would be appreciated that if any information in this 
 email is to be disseminated, distributed or copied, that permission by the 
 author be requested. 
 
 On 20/03/2014, at 1:01 PM, Diana  Graham Stevens diag...@iinet.net.au 
 wrote:
 
 I tried to buy myself a Jawbone from the Apple Store but my ID was rejected.
 
 Our Apple ID was set up in both our names using our main email address with 
 Password A by Daniel, who explained the advantages of having a single ID.
 
 When I upgraded my iPad to iOS 7 I ticked a wrong box and had to change the 
 password to Password B. This password was working yesterday when Graham 
 updated his iPhone.
 
 At some stage Graham set up a separate ID using his name and his personal 
 email address, I can't remember why this was necessary or whether he set is 
 up by mistake (we are both approaching 80 so senior moments are frequent).
 
 When I put my user name in this morning I forgot to put both our names, I 
 knew Password B was working yesterday, I was very careful entering it and 
 later typed it on a 'sticky' and pasted it in, still rejected.
 
 I used the 'forgot user name' route. The email went to my secondary email 
 address which I have only ever used for family history mailing lists and my 
 user name was in a form I don't use but is what is on my credit card.
 
 I went and looked at Graham's file where he has all our IDs and tried again 
 with both our names, still rejected.
 
 I want to retain our shared ID but I am afraid I shall muck it up. I am 
 still recovering from a recent bereavement (road accident) and my 
 concentration span is verging on the negative.
 
 Please can someone tell me where to find a simple explanation of the various 
 Apple IDs - Apple Store, iTunes etc? 
 
 Also how did I manage to get this separate account? I remember once being 
 asked to provide a back-up email address but I think that was Yahoo or 
 Google and I would have provided my main address.
 
 Best wishes to all from Diana
 MacBook Pro
 OS 10.8.5
 2 GHz Intel Core i7
 8 GB 1333 MHz DDR3
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Re: Apple ID compromised

[Ronda Brown]

Hi Stephen,

Check it is not your Daughter's iMac that you setup using your Apple ID?
That is a 21.5-Inch iMac late 2012 I think?

Cheers,
Ronni

Sent from Ronni's iPad4

 On 24 Oct 2013, at 6:02 pm, Stephen Chape chap...@bigpond.com wrote:
 
 Got an email from Apple today to let me know that somebody had used my Apple 
 ID and Password to use FaceTime  iMessage on an iMac called “iMac 13,1”
 
 Because I don’t know this iMac I have changed my Apple ID  Password.
 Is there anything else I should do ?
 
 Regards,
 Stephen Chape
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Re: Apple ID compromised

[Stephen Chape]

Hi Ronni,
That was my first thought.
But then I thought “iMac13,1” ???
I am pretty sure her’s is called “Sharon’s iMac” or something similar !
Unfortunately she is not very computer savvy and she is about 25 minutes away.
Is there a simple way for me to get one of her kids to check her computer name ?
I am not sure where to look.

On 24 Oct 2013, at 6:02 pm, Stephen Chape chap...@bigpond.com wrote:

 Got an email from Apple today to let me know that somebody had used my Apple 
 ID and Password to use FaceTime  iMessage on an iMac called “iMac 13,1”
 
 Because I don’t know this iMac I have changed my Apple ID  Password.
 Is there anything else I should do ?
 
 Regards,
 Stephen Chape
 
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Regards,
Stephen Chape

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Re: Apple ID compromised

[Robin Belford]

Have you recently upgraded to Maveriks?
Have you checked the Sharing pane of System Preferences?
What does your computer name show as?
If it is iMac 13,1 then you have not been compromised.

Worth a look, it might explain the email.

r



On 24 Oct 2013, at 6:02 pm, Stephen Chape chap...@bigpond.com wrote:

 Got an email from Apple today to let me know that somebody had used my Apple 
 ID and Password to use FaceTime  iMessage on an iMac called “iMac 13,1”
 
 Because I don’t know this iMac I have changed my Apple ID  Password.
 Is there anything else I should do ?
 
 Regards,
 Stephen Chape
 
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Re: Apple ID compromised

[Daniel Kerr]

Hi Stephen

You can check the details the following way,..
Computer Name can be found from Apple menu - System Preferences - Sharing. It 
will then show Computer Name.

To see the Model Identifier. Go to Apple menu - About this Mac. Click on 
More Info... (or System Profiler…. for older OSes). Then click System 
Report…
Under Hardware Overview, on the right hand side it will show Model Identifier 
and be something like iMacx,x for the iMac range (e.g. iMac13,1)

Hope that helps.

Kind regards
Daniel

Sent from my iPhone 5

---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: daniel AT macwizardry.com.au
Web:   http://www.macwizardry.com.au


**For everything Apple**

NOTE: Any information provided in this email may be my personal opinion and as 
such should be taken accordingly, and may not be the views of MacWizardry. Any 
information provided does not offer or warrant any form of warranty or accept 
liability. It would be appreciated that if any information in this email is to 
be disseminated, distributed or copied, that permission by the author be 
requested. 

On 24/10/2013, at 6:51 PM, Stephen Chape chap...@bigpond.com wrote:

 Hi Ronni,
 That was my first thought.
 But then I thought “iMac13,1” ???
 I am pretty sure her’s is called “Sharon’s iMac” or something similar !
 Unfortunately she is not very computer savvy and she is about 25 minutes away.
 Is there a simple way for me to get one of her kids to check her computer 
 name ?
 I am not sure where to look.
 
 On 24 Oct 2013, at 6:02 pm, Stephen Chape chap...@bigpond.com wrote:
 
 Got an email from Apple today to let me know that somebody had used my Apple 
 ID and Password to use FaceTime  iMessage on an iMac called “iMac 13,1”
 
 Because I don’t know this iMac I have changed my Apple ID  Password.
 Is there anything else I should do ?
 
 Regards,
 Stephen Chape
 
 -- The WA Macintosh User Group Mailing List --
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 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
 
 
 Regards,
 Stephen Chape
 
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Re: Apple Id

[Ronda Brown]

Hi Chris,

If your wife used your Apple ID (email  password) to make any purchases, those 
purchases will always be linked to your account and that cannot be changed. The 
purchased apps are tied to the Apple ID which she was logged in with, at the 
time of the purchases.
You cannot merge Apple IDs nor can you transfer content from one ID to the 
other.

It sounds like you both have been using the ONE Apple ID... Your Apple ID?
You have mentioned below that you have now changed the password on this Apple 
ID?
If so you will need to change it back to what it was when the purchases were 
made.

 If your Wife does NOT already have an Apple ID she needs to Create an 
 Apple ID at the link I supplied previously:
 https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/


Then she can sign out of the Apple ID on her iPhone (the ID with your email 
address  password) and sign in with her newly created Apple ID and password.
Follow the instructions  in my original A) and B) at the bottom of this email.

Yes, the lightning show was spectacular, and you are not the first person to 
ask if I took any photos ;-))  unfortunately I didn't, I wish I had!

Cheers,
Ronni

Sent from Ronni's iPad4

On 12/12/2012, at 4:33 PM, Chris Burton c...@it.net.au wrote:

 Hi Ronni
 
 Will she have to firstly 'delete' her present ID (my email address) so that 
 will free up my email address for me and then she can use hers? Or should she 
 create the new one then delete the other one?
 
 Watching the lightning bouncing off the ocean must have been just 
 spectacular!! Did you get some pics?
 
 Cheers
 
 Chris
 
 
 On 12/12/2012, at 3:53 PM, Ronda Brown wrote:
 
 Hi Chris,
 
 Cath will have to create an Apple ID of her own.
 Your ID is your email address and whatever password you selected when you 
 setup your Apple ID. 
 
 Cath will need to Create an Apple ID by going to the link below.
 
 So if you decide to go with Solution 1:
 
 A) If your Wife does NOT already have an Apple ID she needs to Create an 
 Apple ID at the link I supplied previously:
 https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
 
 No sleep up here either last night with the lightning skyshow... and LOUD 
 thunder.
 If it had not been so scary, watching the lightning hitting the ocean and 
 bouncing back up and across the sky was spectacular.
 We did not have power all night until around 5:30AM... I could not have my 
 early 4:30AM cup of tea :(
 
 Cheers,
 Ronni
 Sent from Ronni's iPad4
 
 On 12/12/2012, at 3:20 PM, Chris Burton c...@it.net.au wrote:
 
 Hi Ronni
 
 Yes you are right, Cath has my email as per my previous post to you and 
 hasnt created her own yet. 
 I had completely forgotten that (brain is fried from not much sleep due to 
 lots of lightning and thunder the last 2 nights down here!!), so I guess I 
 cant use mine until she changes hers would that be correct?
 
 Since I had originally created her ID using my email, could I go in and 
 create a new one with her email and password or would I have to do that 
 with her iphone (she is still at work)? If I cant use my iphone, could I 
 use her mac laptop?
 
 I wont even go to the Apple store until I sort this big mess out!!
 
 Thanks heaps for your advice Ronni...I guess Im almost got it sussed
 
 Best regards
 
 Chris
 
 
 
 On 12/12/2012, at 3:05 PM, Ronni Brown wrote:
 
 Hi Chris,
 
 Did Cath create a new Apple ID with her email address and password? She 
 can't use your email address as her Apple ID.
 
 Your email address is already in use as it is Your Apple ID. You can't 
 change that; as you will not be able to view your complete order history 
 under the same Apple ID. Apple ID accounts cannot be merged.
 
 If you forgot your password, you can easily recover or reset it using the 
 iForgot tool. https://iforgot.apple.com/iForgot/iForgot.html
 For security reasons, Apple cannot reset your password for you.
 
 NOTE: If you attempt to sign in to the Apple Online Store numerous times 
 with the wrong password, you will see the following error: “This Apple ID 
 has been disabled for security reasons. To reset your account, use the 
 iForgot tool.
 
 Read Solution 1 below in my previous email.
 
 
 Cheers,
 Ronni
 
 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt
 2.3GHz / 8GB / 750GB @ 7200rpm HD
 
 OS X 10.8.2 Mountain Lion
 Windows 7 Ultimate (under sufferance)
 
 On 12/12/2012, at 2:37 PM, Chris Burton c...@it.net.au wrote:
 
 Hi Ronni
 
 My apologies for not getting back to you on this Apple Id but I have been 
 so busy and had no need to go to the apple store.
 
 I have just attempted to change my ID on my iphone using the settings 
 approach. Unfortunately it wont let me as it says my email is already in 
 use as an Apple Id (its mine). I have changed the password but it cant 
 continue with this email and that is the one I use? Not sure if I should 
 just cancel and start again?
 
 In answer to your original questions, Cath did not already have an apple 
 id until I went through 

Re: Apple Id

[Chris Burton]

Hi Ronni

Looks like I might have completed everything!!

I successfully changed Caths Apple id, then I had to change my password for my 
id so all is good.
Cath now uses her own email address and I use mine rather than have us both on 
my address. Much better.

Thanks so very much Ronni for your patience and advice, I wouldnt have done it 
without your help.

Best regards and I wish you a very happy chrissy

Chris


On 12/12/2012, at 6:05 PM, Ronda Brown wrote:

 Hi Chris,
 
 If your wife used your Apple ID (email  password) to make any purchases, 
 those purchases will always be linked to your account and that cannot be 
 changed. The purchased apps are tied to the Apple ID which she was logged in 
 with, at the time of the purchases.
 You cannot merge Apple IDs nor can you transfer content from one ID to the 
 other.
 
 It sounds like you both have been using the ONE Apple ID... Your Apple ID?
 You have mentioned below that you have now changed the password on this Apple 
 ID?
 If so you will need to change it back to what it was when the purchases were 
 made.
 
 If your Wife does NOT already have an Apple ID she needs to Create an 
 Apple ID at the link I supplied previously:
 https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
 
 
 Then she can sign out of the Apple ID on her iPhone (the ID with your email 
 address  password) and sign in with her newly created Apple ID and password.
 Follow the instructions  in my original A) and B) at the bottom of this email.
 
 Yes, the lightning show was spectacular, and you are not the first person to 
 ask if I took any photos ;-))  unfortunately I didn't, I wish I had!
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 On 12/12/2012, at 4:33 PM, Chris Burton c...@it.net.au wrote:
 
 Hi Ronni
 
 Will she have to firstly 'delete' her present ID (my email address) so that 
 will free up my email address for me and then she can use hers? Or should 
 she create the new one then delete the other one?
 
 Watching the lightning bouncing off the ocean must have been just 
 spectacular!! Did you get some pics?
 
 Cheers
 
 Chris
 
 
 On 12/12/2012, at 3:53 PM, Ronda Brown wrote:
 
 Hi Chris,
 
 Cath will have to create an Apple ID of her own.
 Your ID is your email address and whatever password you selected when you 
 setup your Apple ID. 
 
 Cath will need to Create an Apple ID by going to the link below.
 
 So if you decide to go with Solution 1:
 
 A) If your Wife does NOT already have an Apple ID she needs to Create 
 an Apple ID at the link I supplied previously:
 https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
 
 No sleep up here either last night with the lightning skyshow... and LOUD 
 thunder.
 If it had not been so scary, watching the lightning hitting the ocean and 
 bouncing back up and across the sky was spectacular.
 We did not have power all night until around 5:30AM... I could not have my 
 early 4:30AM cup of tea :(
 
 Cheers,
 Ronni
 Sent from Ronni's iPad4
 
 On 12/12/2012, at 3:20 PM, Chris Burton c...@it.net.au wrote:
 
 Hi Ronni
 
 Yes you are right, Cath has my email as per my previous post to you and 
 hasnt created her own yet. 
 I had completely forgotten that (brain is fried from not much sleep due to 
 lots of lightning and thunder the last 2 nights down here!!), so I guess I 
 cant use mine until she changes hers would that be correct?
 
 Since I had originally created her ID using my email, could I go in and 
 create a new one with her email and password or would I have to do that 
 with her iphone (she is still at work)? If I cant use my iphone, could I 
 use her mac laptop?
 
 I wont even go to the Apple store until I sort this big mess out!!
 
 Thanks heaps for your advice Ronni...I guess Im almost got it sussed
 
 Best regards
 
 Chris
 
 
 
 On 12/12/2012, at 3:05 PM, Ronni Brown wrote:
 
 Hi Chris,
 
 Did Cath create a new Apple ID with her email address and password? She 
 can't use your email address as her Apple ID.
 
 Your email address is already in use as it is Your Apple ID. You can't 
 change that; as you will not be able to view your complete order history 
 under the same Apple ID. Apple ID accounts cannot be merged.
 
 If you forgot your password, you can easily recover or reset it using the 
 iForgot tool. https://iforgot.apple.com/iForgot/iForgot.html
 For security reasons, Apple cannot reset your password for you.
 
 NOTE: If you attempt to sign in to the Apple Online Store numerous times 
 with the wrong password, you will see the following error: “This Apple ID 
 has been disabled for security reasons. To reset your account, use the 
 iForgot tool.
 
 Read Solution 1 below in my previous email.
 
 
 Cheers,
 Ronni
 
 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt
 2.3GHz / 8GB / 750GB @ 7200rpm HD
 
 OS X 10.8.2 Mountain Lion
 Windows 7 Ultimate (under sufferance)
 
 On 12/12/2012, at 2:37 PM, Chris Burton c...@it.net.au wrote:
 
 Hi Ronni
 
 My apologies for not getting back to you on this Apple Id 

Re: Apple Id

[Chris Burton]

Hi Ronni

My apologies for not getting back to you on this Apple Id but I have been so 
busy and had no need to go to the apple store.

I have just attempted to change my ID on my iphone using the settings approach. 
Unfortunately it wont let me as it says my email is already in use as an Apple 
Id (its mine). I have changed the password but it cant continue with this email 
and that is the one I use? Not sure if I should just cancel and start again?

In answer to your original questions, Cath did not already have an apple id 
until I went through process I mentioned to create one.

Neither of us use iCloud

Many thanks for any advice

Chris


Christopher L.K. Burton
Director
Western Whale Research
PO Box 1076
Dunsborough WA 6281
Mobile: 0419 199 120
Email: c...@it.net.au 

On 04/10/2012, at 12:25 PM, Ronni Brown wrote:

 Hi Chris,
 
 You have not mentioned if you wife already has an Apple ID, or if you are 
 both using iCloud / iCloud syncing.
 
 My comments are below In Situ.
 
 On 04/10/2012, at 10:03 AM, Chris Burton c...@it.net.au wrote:
 
 Hi Ronni
 
 Thankyou very much for your help on this.
 
 As Cath doesnt rarely does online activity with her phone, she was surprised 
 when she tapped the App store icon that showed several updates to a number 
 of apps. When she tapped to update the Apple Id loggin appeared and she 
 noticed it had my email as the user name as I had mentioned. 
 
 Sounds like the Apps were purchased using your Apple ID and synced via your 
 iTunes Library, is that correct?
 
 She wants to put in her email address as her Apple Id then choose a 
 password. That would be better as then my email and password would remain 
 for my iphone, ipad etc.
 
 Your wife needs her own Apple ID.
 
 Should I get her to follow your instructions to change her complete apple id 
 and password for her iphone using her laptop at the apple page you mention?
 
 Some facts to consider before giving a solution:
 
   • An Apple ID is linked to each iTunes account.
   • An iOS device can have apps on it from any number of iTunes accounts
   • A device can only sync with one iTunes library at a time.
   • Syncing a device with a new iTunes library disassociates it from the 
 previous library (and deletes the media synced from the previous library from 
 the device).
   • iCloud accounts store contacts, schedules and email and have little 
 to do with your iTunes content. 
 You probably want separate iCloud accounts unless your wife wants to get 
 reminders for your appointments and vice versa.
 Given this information, there are a couple of solutions.
 
 Solution 1:
 
 You and your wife use separate iTunes accounts with separate iTunes 
 Libraries, on two different computers. 
 
 Here, you each keep your stuff separate, but you can authorize her iTunes 
 library to use media from your account and vice versa. 
 See Apple knowledgebase article: http://support.apple.com/kb/HT1420
 
 You still will want different iCloud accounts (if you are using iCloud).
 
 Solution 2:
 
 You use separate iTunes libraries, separate iTunes accounts, but your wife 
 can sign into your iTunes account in the App Store app on her iPhone and 
 download any of your previous purchases.
 
 From Apple knowledgebase article ht1311:  http://support.apple.com/kb/HT1311
 
 The account ID that was synced to the device is displayed at the bottom of 
 each page [in the App Store or iTunes apps], so you'll always know what 
 account you are using on the device. 
 
 Simply open iTunes or the App Store on your iOS device and scroll to the 
 bottom of any page to see which account is currently in use. 
 You can also see this in Settings under the Store option.
 
 I would recommend  Solution 1:
 Then you each have your own Apple ID's, your own iTunes Libraries, Media, 
 Books, Apps etc.
 
 I would most definitely recommend using two separate Apple ID's for iCloud 
 syncing. 
 While you can have multiple devices attached to a single Apple ID (as you do 
 with your iPhone and iPad), all of the same information will be pushed to all 
 devices, meaning you would not have the ability to maintain discrete 
 contacts, calendars, bookmarks, etc. 
 
 Apple ID's in general, and for iCloud use in particular, are really designed 
 to be single user identifiers.
 
 The good news is that using two separate iCloud ID's does not prohibit you 
 and your wife, from still sharing App Store purchases.
 iOS devices maintain separate login information for iCloud syncing, App Store 
 and iTunes account info. 
 
 So if you decide to go with Solution 1:
 
 A) If your Wife does NOT already have an Apple ID she needs to Create an 
 Apple ID at the link I supplied previously:
 https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
 
 B) If she already DOES have an Apple ID (but her iPhone is showing your Apple 
 ID, as your email address is showing.
 1. On her iPhone Go to: Settings  iTunes  App Stores tap the Apple ID shown
 2. Sign out.
 3. Sign back 

Re: Apple Id

[Ronni Brown]

Hi Chris,

Did Cath create a new Apple ID with her email address and password? She can't 
use your email address as her Apple ID.

Your email address is already in use as it is Your Apple ID. You can't change 
that; as you will not be able to view your complete order history under the 
same Apple ID. Apple ID accounts cannot be merged.

If you forgot your password, you can easily recover or reset it using the 
iForgot tool. https://iforgot.apple.com/iForgot/iForgot.html
For security reasons, Apple cannot reset your password for you.

NOTE: If you attempt to sign in to the Apple Online Store numerous times with 
the wrong password, you will see the following error: “This Apple ID has been 
disabled for security reasons. To reset your account, use the iForgot tool.

Read Solution 1 below in my previous email.


Cheers,
Ronni

17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt
2.3GHz / 8GB / 750GB @ 7200rpm HD

OS X 10.8.2 Mountain Lion
Windows 7 Ultimate (under sufferance)

On 12/12/2012, at 2:37 PM, Chris Burton c...@it.net.au wrote:

 Hi Ronni
 
 My apologies for not getting back to you on this Apple Id but I have been so 
 busy and had no need to go to the apple store.
 
 I have just attempted to change my ID on my iphone using the settings 
 approach. Unfortunately it wont let me as it says my email is already in use 
 as an Apple Id (its mine). I have changed the password but it cant continue 
 with this email and that is the one I use? Not sure if I should just cancel 
 and start again?
 
 In answer to your original questions, Cath did not already have an apple id 
 until I went through process I mentioned to create one.
 
 Neither of us use iCloud
 
 Many thanks for any advice
 
 Chris
 
 
 Christopher L.K. Burton
 Director
 Western Whale Research
 PO Box 1076
 Dunsborough WA 6281
 Mobile: 0419 199 120
 Email: c...@it.net.au 
 
 On 04/10/2012, at 12:25 PM, Ronni Brown wrote:
 
 Hi Chris,
 
 You have not mentioned if you wife already has an Apple ID, or if you are 
 both using iCloud / iCloud syncing.
 
 My comments are below In Situ.
 
 On 04/10/2012, at 10:03 AM, Chris Burton c...@it.net.au wrote:
 
 Hi Ronni
 
 Thankyou very much for your help on this.
 
 As Cath doesnt rarely does online activity with her phone, she was 
 surprised when she tapped the App store icon that showed several updates to 
 a number of apps. When she tapped to update the Apple Id loggin appeared 
 and she noticed it had my email as the user name as I had mentioned. 
 
 Sounds like the Apps were purchased using your Apple ID and synced via your 
 iTunes Library, is that correct?
 
 She wants to put in her email address as her Apple Id then choose a 
 password. That would be better as then my email and password would remain 
 for my iphone, ipad etc.
 
 Your wife needs her own Apple ID.
 
 Should I get her to follow your instructions to change her complete apple 
 id and password for her iphone using her laptop at the apple page you 
 mention?
 
 Some facts to consider before giving a solution:
 
  • An Apple ID is linked to each iTunes account.
  • An iOS device can have apps on it from any number of iTunes accounts
  • A device can only sync with one iTunes library at a time.
  • Syncing a device with a new iTunes library disassociates it from the 
 previous library (and deletes the media synced from the previous library 
 from the device).
  • iCloud accounts store contacts, schedules and email and have little 
 to do with your iTunes content. 
 You probably want separate iCloud accounts unless your wife wants to get 
 reminders for your appointments and vice versa.
 Given this information, there are a couple of solutions.
 
 Solution 1:
 
 You and your wife use separate iTunes accounts with separate iTunes 
 Libraries, on two different computers. 
 
 Here, you each keep your stuff separate, but you can authorize her iTunes 
 library to use media from your account and vice versa. 
 See Apple knowledgebase article: http://support.apple.com/kb/HT1420
 
 You still will want different iCloud accounts (if you are using iCloud).
 
 Solution 2:
 
 You use separate iTunes libraries, separate iTunes accounts, but your wife 
 can sign into your iTunes account in the App Store app on her iPhone and 
 download any of your previous purchases.
 
 From Apple knowledgebase article ht1311:  
 http://support.apple.com/kb/HT1311
 
 The account ID that was synced to the device is displayed at the bottom of 
 each page [in the App Store or iTunes apps], so you'll always know what 
 account you are using on the device. 
 
 Simply open iTunes or the App Store on your iOS device and scroll to the 
 bottom of any page to see which account is currently in use. 
 You can also see this in Settings under the Store option.
 
 I would recommend  Solution 1:
 Then you each have your own Apple ID's, your own iTunes Libraries, Media, 
 Books, Apps etc.
 
 I would most definitely recommend using two separate Apple ID's for iCloud 
 

Re: Apple Id - now iTunes query

[Alex]

Thanks for your advice Daniel - I do now remember hearing of this  
before, but a long time ago!

Thank you too again Ronni - please make sure you take the time to eat  
 even rest.  Your help is appreciated, but it is free  I am sure we  
can all wait for your response at your convenience.  Those wanting  
instant gratification may want to think about paying for the privilege.

Cheers,  Alex

On 07/10/2012, at 7:13 AM, Ronda Brown wrote:

 Hi Alex,

 I'm pleased all went well and you and your daughter are happy again :)

 I agree with everything Daniel has mentioned below (I don't think I  
 have ever disagreed with Daniel's advise).
 I purchased both iPodRip (now iRip) years ago  also Senuti. Both  
 are good at what they do.

 What I like about iRip, as well as its clear interface, is that it  
 can also transfer iBooks (which of course will not concern your  
 daughter with her iPod transfer), but this is handy for transferring  
 from an iPad.

 Senuti has a more simple interface but does work well, but I don't  
 think it has the ability to transfer iBooks.
 I haven't used either app for a long time, but that is what I  
 remember.

 Cheers,
 Ronni
 Sent from Ronni's iPad

 On 07/10/2012, at 12:26 AM, Daniel Kerr wa...@macwizardry.com.au  
 wrote:

 Hi Alex

 You can't do it from within iTunes, as it would be bypass Apple's  
 DRM (as Ronni mentioned).
 Basically to get iTunes off the ground years ago, Apple had to work  
 around things to get the music companies on board (lng story  
 which I won't go into).
 To do that, they had to lock what the iPod could do, and the way  
 music could go. i.e. it can only go from iTunes to iPod and not the  
 other way. This was to stop people taking their music they bough  
 and ripping it back to someone else's music collection and vice  
 versa. (hey, you buy $100 worth of music, I buy $100 worth of  
 music. We rip it to each other collection and have $200 of music).  
 I'm not saying everyone would do this, i'm just using this as an  
 example to help explain it :o)
 (And not implying you would either, just trying to show why it's  
 done that way).

 The way around it to get back music that is yours, is to use either  
 of a program called iRip (used to be called iPodRip but they got  
 asked to change their name) or Senuti (which is iTunes spelt  
 backwards,..get it,..backwards,..like taking your music backwards  
 from your iPod to iTunes. Clever eh!) :o)

 iRip can be downloaded from here
 http://thelittleappfactory.com/irip/

 Senuti can be downloaded from here
 http://www.fadingred.com/senuti/

 Neither program is free but they do let you try it to see if it's  
 going to do what you want.

 I've used iRip a few times for clients who've lost music on their  
 main machine but it's still on their iPod and they need to get it  
 back. I've found it works really well and bought it years ago.  
 Actually I really like a lot of the apps from The Little App  
 Factory, they make some great stuff.

 Hope that info helps!

 Kind regards
 Daniel
 ---
 Daniel Kerr
 MacWizardry

 Phone: 0414 795 960
 Email: daniel AT macwizardry.com.au
 Web:   http://www.macwizardry.com.au


 **For everything Apple**

 On 07/10/2012, at 12:18 AM, Alex aln...@highway1.com.au wrote:

 Hi Ronni

 thanks a million for your instructions below - only managed to try  
 it
 out late Sat night  all worked out well.  My daughter is pleased 
 sends her thanks as well.

 However, we do have a further question which has arisen from this
 issue and that is: is it possible to copy songs FROM the iPod to
 iTunes on the iMac?  Have tried but doesn't seem to work.

 No rush,  cheers, Alex

 On 05/10/2012, at 2:33 PM, Ronni Brown wrote:

 Hi Alex,

 Apple's DRM is Digital Rights Management (but Apple for the past
 few years has DRM-free music.)

 Before you do anything Backupyour computer... Make sure your
 iTunes Folder is backed up, just to be safe.

 When your daughter connects her iPod to the new iMac, is iTunes
 automatically opening and she receives a message similar to below?
 ---
 The iPod 'iPod Nano' is synced with another iTunes Library. An  
 iPod
 can be synced with only one iTunes Library at a time.
 What would you like to do?  with three buttons at the bottom
 'Cancel' 'Erase and Sync' 'Transfer Purchases'
 ---
 If so try this; after backing up your current iTunes Library as
 mentioned above ;-)

 On the new iMac:
 A)
 BEFORE you plug the iPod into the computer:
 1. Open iTunes

 2. Go to the iTunes menu - Preferences - Devices.

 3. look for the icon or tab that says Devices. Choose it.

 4. Just below the box, you’ll see a checkbox reading Prevent  
 iPods,
 iPhones, and iPads from syncing automatically.

 5. Check it and click OK at the bottom of the window.

 Auto-Sync is now turned off and you’re safe to plug the iPod into
 the computer.

 B) Put the iPod into Manual Mode:

 6. Connect the iPod

 If you want to keep the music library on your iPod, but copy songs
 or 

Re: Apple Id - now iTunes query

[Alex]

Hi Ronni

thanks a million for your instructions below - only managed to try it  
out late Sat night  all worked out well.  My daughter is pleased   
sends her thanks as well.

However, we do have a further question which has arisen from this  
issue and that is: is it possible to copy songs FROM the iPod to  
iTunes on the iMac?  Have tried but doesn't seem to work.

No rush,  cheers, Alex

On 05/10/2012, at 2:33 PM, Ronni Brown wrote:

 Hi Alex,

 Apple's DRM is Digital Rights Management (but Apple for the past  
 few years has DRM-free music.)

 Before you do anything Backupyour computer... Make sure your  
 iTunes Folder is backed up, just to be safe.

 When your daughter connects her iPod to the new iMac, is iTunes  
 automatically opening and she receives a message similar to below?
 ---
 The iPod 'iPod Nano' is synced with another iTunes Library. An iPod  
 can be synced with only one iTunes Library at a time.
 What would you like to do?  with three buttons at the bottom  
 'Cancel' 'Erase and Sync' 'Transfer Purchases'
 ---
 If so try this; after backing up your current iTunes Library as  
 mentioned above ;-)

 On the new iMac:
 A)
 BEFORE you plug the iPod into the computer:
 1. Open iTunes

 2. Go to the iTunes menu - Preferences - Devices.

 3. look for the icon or tab that says Devices. Choose it.

 4. Just below the box, you’ll see a checkbox reading Prevent iPods,  
 iPhones, and iPads from syncing automatically.

 5. Check it and click OK at the bottom of the window.

 Auto-Sync is now turned off and you’re safe to plug the iPod into  
 the computer.

 B) Put the iPod into Manual Mode:

 6. Connect the iPod

 If you want to keep the music library on your iPod, but copy songs  
 or playlists from the music library on the second computer,
 click 'CANCEL' when the dialogue box appears, and then set your iPod  
 to manual mode.

 Change the device synchronization mode to manual mode in iTunes:

 1.  Open iTunes, if necessary.
 2.  Select your device under 'Devices' in the menu on the left-hand  
 side of iTunes.
 3.  Click the Summary tab.
 4.  Click Manually manage music and videos to enable that option.
 5.  Click OK in the resulting dialogue box.
 6.  Click Apply.

 It is normal for your device to take a few seconds to change from  
 Automatic Mode to Manual Mode.

 When in Manual Mode, to add songs or playlists, drag them from  
 iTunes to the iPod icon in the sidebar.

 To remove songs or playlists, select them on the iPod in iTunes and  
 press the delete key.
 You can also create playlists directly on the iPod.

 Let me know how you get on please.

 Cheers,
 Ronni

 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt
 2.3GHz / 8GB / 750GB @ 7200rpm HD

 OS X 10.8.2 Mountain Lion
 Windows 7 Ultimate (under sufferance)


 On 05/10/2012, at 12:41 PM, aln...@highway1.com.au wrote:

 Hi Ronni

 No rush - please look into it only when you have time comfortably.

 Answers to questions below.

 Cheers,  Alex

 - Original Message -
 From: wamug@wamug.org.au
 To:
 Cc:
 Sent:Fri, 05 Oct 2012 07:36:52 +0800
 Subject:Re: Apple Id - now iTunes query

 Hi Alex,

 I'm rushing out to see a client now, but I will reply to your query
 ASAP after I return home.
 Hopefully later this morning.

 A few questions for you to answer please:

 What OS X is the new iMac running OS X 10.?   10.6.8
 What version of iTunes 10.?, 9.?10.6.1 (7)
 Is the NEW iTunes Library Empty? NO
 If not what does it have in it? Just music or Books etc  iTunes
 Store purchases?Music, 1 movie - incs iTunes Store purchases,
 some music purchased from JB etc

 Does the iPod only have Music on it?  YES + 1 (?) video
 (video not important)
 Or does it have photos as well?  NO
 Is there any iTunes Purchased music (Apple's DRM) songs which need to
 be authorised for every Mac they're played on?Prob only this
 Mac. Not sure what Apple's DRM means?

 I'll get back to you after your reply to my questions and as soon as
 I possibly am able to.

 Cheers,
 Ronni

 On 05/10/2012, at 12:41 AM, Alex  wrote:

 Hi Ronni

 On 04/10/2012, at 12:25 PM, Ronni Brown wrote:

 • A device can only sync with one iTunes library at a time.
 • Syncing a device with a new iTunes library disassociates it
 from
 the previous library (and deletes the media synced from the
 previous
 library from the device).

 We had an older iMac which my daughter shared to store her music in

 iTunes and subsequently transferred to her iPod (Nano, I think).
 Since we upgraded to a more recent iMac she has complained that
 when
 she connects to it iTunes states that it will delete what is
 already
 on the iPod, even though attempting to manually transfer music.
 From
 what you said above, I guess she is right, although I thought you
 should be able to manually transfer individual bits  pieces,
 rather
 than syncing? Not using iCloud

 So how does she keep the old stuff on the iPod  also get to
 connect
 to the new iTunes/iMac  add the new music? 

Re: Apple Id - now iTunes query

[Daniel Kerr]

Hi Alex

You can't do it from within iTunes, as it would be bypass Apple's DRM (as Ronni 
mentioned).
Basically to get iTunes off the ground years ago, Apple had to work around 
things to get the music companies on board (lng story which I won't go 
into).
To do that, they had to lock what the iPod could do, and the way music could 
go. i.e. it can only go from iTunes to iPod and not the other way. This was to 
stop people taking their music they bough and ripping it back to someone else's 
music collection and vice versa. (hey, you buy $100 worth of music, I buy $100 
worth of music. We rip it to each other collection and have $200 of music). I'm 
not saying everyone would do this, i'm just using this as an example to help 
explain it :o)
(And not implying you would either, just trying to show why it's done that way).

The way around it to get back music that is yours, is to use either of a 
program called iRip (used to be called iPodRip but they got asked to change 
their name) or Senuti (which is iTunes spelt backwards,..get 
it,..backwards,..like taking your music backwards from your iPod to iTunes. 
Clever eh!) :o)

iRip can be downloaded from here
http://thelittleappfactory.com/irip/

Senuti can be downloaded from here
http://www.fadingred.com/senuti/

Neither program is free but they do let you try it to see if it's going to do 
what you want.

I've used iRip a few times for clients who've lost music on their main machine 
but it's still on their iPod and they need to get it back. I've found it works 
really well and bought it years ago. Actually I really like a lot of the apps 
from The Little App Factory, they make some great stuff.

Hope that info helps!

Kind regards
Daniel
---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: daniel AT macwizardry.com.au
Web:   http://www.macwizardry.com.au


**For everything Apple**

On 07/10/2012, at 12:18 AM, Alex aln...@highway1.com.au wrote:

 Hi Ronni
 
 thanks a million for your instructions below - only managed to try it  
 out late Sat night  all worked out well.  My daughter is pleased   
 sends her thanks as well.
 
 However, we do have a further question which has arisen from this  
 issue and that is: is it possible to copy songs FROM the iPod to  
 iTunes on the iMac?  Have tried but doesn't seem to work.
 
 No rush,  cheers, Alex
 
 On 05/10/2012, at 2:33 PM, Ronni Brown wrote:
 
 Hi Alex,
 
 Apple's DRM is Digital Rights Management (but Apple for the past  
 few years has DRM-free music.)
 
 Before you do anything Backupyour computer... Make sure your  
 iTunes Folder is backed up, just to be safe.
 
 When your daughter connects her iPod to the new iMac, is iTunes  
 automatically opening and she receives a message similar to below?
 ---
 The iPod 'iPod Nano' is synced with another iTunes Library. An iPod  
 can be synced with only one iTunes Library at a time.
 What would you like to do?  with three buttons at the bottom  
 'Cancel' 'Erase and Sync' 'Transfer Purchases'
 ---
 If so try this; after backing up your current iTunes Library as  
 mentioned above ;-)
 
 On the new iMac:
 A)
 BEFORE you plug the iPod into the computer:
 1. Open iTunes
 
 2. Go to the iTunes menu - Preferences - Devices.
 
 3. look for the icon or tab that says Devices. Choose it.
 
 4. Just below the box, you’ll see a checkbox reading Prevent iPods,  
 iPhones, and iPads from syncing automatically.
 
 5. Check it and click OK at the bottom of the window.
 
 Auto-Sync is now turned off and you’re safe to plug the iPod into  
 the computer.
 
 B) Put the iPod into Manual Mode:
 
 6. Connect the iPod
 
 If you want to keep the music library on your iPod, but copy songs  
 or playlists from the music library on the second computer,
 click 'CANCEL' when the dialogue box appears, and then set your iPod  
 to manual mode.
 
 Change the device synchronization mode to manual mode in iTunes:
 
 1.  Open iTunes, if necessary.
 2.  Select your device under 'Devices' in the menu on the left-hand  
 side of iTunes.
 3.  Click the Summary tab.
 4.  Click Manually manage music and videos to enable that option.
 5.  Click OK in the resulting dialogue box.
 6.  Click Apply.
 
 It is normal for your device to take a few seconds to change from  
 Automatic Mode to Manual Mode.
 
 When in Manual Mode, to add songs or playlists, drag them from  
 iTunes to the iPod icon in the sidebar.
 
 To remove songs or playlists, select them on the iPod in iTunes and  
 press the delete key.
 You can also create playlists directly on the iPod.
 
 Let me know how you get on please.
 
 Cheers,
 Ronni
 
 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt
 2.3GHz / 8GB / 750GB @ 7200rpm HD
 
 OS X 10.8.2 Mountain Lion
 Windows 7 Ultimate (under sufferance)
 
 
 On 05/10/2012, at 12:41 PM, aln...@highway1.com.au wrote:
 
 Hi Ronni
 
 No rush - please look into it only when you have time comfortably.
 
 Answers to questions below.
 
 Cheers,  Alex
 
 - Original Message -
 From: 

Re: Apple Id - now iTunes query

[Ronda Brown]

Hi Alex,

I'm pleased all went well and you and your daughter are happy again :)

I agree with everything Daniel has mentioned below (I don't think I have ever 
disagreed with Daniel's advise).
I purchased both iPodRip (now iRip) years ago  also Senuti. Both are good at 
what they do. 

What I like about iRip, as well as its clear interface, is that it can also 
transfer iBooks (which of course will not concern your daughter with her iPod 
transfer), but this is handy for transferring from an iPad.

Senuti has a more simple interface but does work well, but I don't think it has 
the ability to transfer iBooks. 
I haven't used either app for a long time, but that is what I remember.

Cheers,
Ronni
Sent from Ronni's iPad

On 07/10/2012, at 12:26 AM, Daniel Kerr wa...@macwizardry.com.au wrote:

 Hi Alex
 
 You can't do it from within iTunes, as it would be bypass Apple's DRM (as 
 Ronni mentioned).
 Basically to get iTunes off the ground years ago, Apple had to work around 
 things to get the music companies on board (lng story which I won't go 
 into).
 To do that, they had to lock what the iPod could do, and the way music 
 could go. i.e. it can only go from iTunes to iPod and not the other way. This 
 was to stop people taking their music they bough and ripping it back to 
 someone else's music collection and vice versa. (hey, you buy $100 worth of 
 music, I buy $100 worth of music. We rip it to each other collection and have 
 $200 of music). I'm not saying everyone would do this, i'm just using this as 
 an example to help explain it :o)
 (And not implying you would either, just trying to show why it's done that 
 way).
 
 The way around it to get back music that is yours, is to use either of a 
 program called iRip (used to be called iPodRip but they got asked to change 
 their name) or Senuti (which is iTunes spelt backwards,..get 
 it,..backwards,..like taking your music backwards from your iPod to iTunes. 
 Clever eh!) :o)
 
 iRip can be downloaded from here
 http://thelittleappfactory.com/irip/
 
 Senuti can be downloaded from here
 http://www.fadingred.com/senuti/
 
 Neither program is free but they do let you try it to see if it's going to do 
 what you want.
 
 I've used iRip a few times for clients who've lost music on their main 
 machine but it's still on their iPod and they need to get it back. I've found 
 it works really well and bought it years ago. Actually I really like a lot of 
 the apps from The Little App Factory, they make some great stuff.
 
 Hope that info helps!
 
 Kind regards
 Daniel
 ---
 Daniel Kerr
 MacWizardry
 
 Phone: 0414 795 960
 Email: daniel AT macwizardry.com.au
 Web:   http://www.macwizardry.com.au
 
 
 **For everything Apple**
 
 On 07/10/2012, at 12:18 AM, Alex aln...@highway1.com.au wrote:
 
 Hi Ronni
 
 thanks a million for your instructions below - only managed to try it  
 out late Sat night  all worked out well.  My daughter is pleased   
 sends her thanks as well.
 
 However, we do have a further question which has arisen from this  
 issue and that is: is it possible to copy songs FROM the iPod to  
 iTunes on the iMac?  Have tried but doesn't seem to work.
 
 No rush,  cheers, Alex
 
 On 05/10/2012, at 2:33 PM, Ronni Brown wrote:
 
 Hi Alex,
 
 Apple's DRM is Digital Rights Management (but Apple for the past  
 few years has DRM-free music.)
 
 Before you do anything Backupyour computer... Make sure your  
 iTunes Folder is backed up, just to be safe.
 
 When your daughter connects her iPod to the new iMac, is iTunes  
 automatically opening and she receives a message similar to below?
 ---
 The iPod 'iPod Nano' is synced with another iTunes Library. An iPod  
 can be synced with only one iTunes Library at a time.
 What would you like to do?  with three buttons at the bottom  
 'Cancel' 'Erase and Sync' 'Transfer Purchases'
 ---
 If so try this; after backing up your current iTunes Library as  
 mentioned above ;-)
 
 On the new iMac:
 A)
 BEFORE you plug the iPod into the computer:
 1. Open iTunes
 
 2. Go to the iTunes menu - Preferences - Devices.
 
 3. look for the icon or tab that says Devices. Choose it.
 
 4. Just below the box, you’ll see a checkbox reading Prevent iPods,  
 iPhones, and iPads from syncing automatically.
 
 5. Check it and click OK at the bottom of the window.
 
 Auto-Sync is now turned off and you’re safe to plug the iPod into  
 the computer.
 
 B) Put the iPod into Manual Mode:
 
 6. Connect the iPod
 
 If you want to keep the music library on your iPod, but copy songs  
 or playlists from the music library on the second computer,
 click 'CANCEL' when the dialogue box appears, and then set your iPod  
 to manual mode.
 
 Change the device synchronization mode to manual mode in iTunes:
 
 1.  Open iTunes, if necessary.
 2.  Select your device under 'Devices' in the menu on the left-hand  
 side of iTunes.
 3.  Click the Summary tab.
 4.  Click Manually manage music and videos to enable that option.
 5.  Click OK in the 

Re: Apple Id - now iTunes query

[Ronni Brown]

Hi Alex,

Apple's DRM is Digital Rights Management (but Apple for the past few years 
has DRM-free music.)

Before you do anything Backupyour computer... Make sure your iTunes Folder is 
backed up, just to be safe.

When your daughter connects her iPod to the new iMac, is iTunes automatically 
opening and she receives a message similar to below?
---
The iPod 'iPod Nano' is synced with another iTunes Library. An iPod can be 
synced with only one iTunes Library at a time.
What would you like to do?  with three buttons at the bottom 'Cancel' 
'Erase and Sync' 'Transfer Purchases'
---
If so try this; after backing up your current iTunes Library as mentioned above 
;-)

On the new iMac:
A)
BEFORE you plug the iPod into the computer:
1. Open iTunes

2. Go to the iTunes menu - Preferences - Devices.

3. look for the icon or tab that says Devices. Choose it.

4. Just below the box, you’ll see a checkbox reading Prevent iPods, iPhones, 
and iPads from syncing automatically.

5. Check it and click OK at the bottom of the window.

Auto-Sync is now turned off and you’re safe to plug the iPod into the computer.

B) Put the iPod into Manual Mode:

6. Connect the iPod

If you want to keep the music library on your iPod, but copy songs or playlists 
from the music library on the second computer, 
click 'CANCEL' when the dialogue box appears, and then set your iPod to manual 
mode.

Change the device synchronization mode to manual mode in iTunes:

1.  Open iTunes, if necessary.
2.  Select your device under 'Devices' in the menu on the left-hand side of 
iTunes.
3.  Click the Summary tab.
4.  Click Manually manage music and videos to enable that option.
5.  Click OK in the resulting dialogue box.
6.  Click Apply.

It is normal for your device to take a few seconds to change from Automatic 
Mode to Manual Mode.

When in Manual Mode, to add songs or playlists, drag them from iTunes to the 
iPod icon in the sidebar. 

To remove songs or playlists, select them on the iPod in iTunes and press the 
delete key. 
You can also create playlists directly on the iPod.

Let me know how you get on please.

Cheers,
Ronni

17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt
2.3GHz / 8GB / 750GB @ 7200rpm HD

OS X 10.8.2 Mountain Lion
Windows 7 Ultimate (under sufferance)


On 05/10/2012, at 12:41 PM, aln...@highway1.com.au wrote:

 Hi Ronni
 
 No rush - please look into it only when you have time comfortably.
 
 Answers to questions below.
 
 Cheers,  Alex 
 
 - Original Message -
 From: wamug@wamug.org.au
 To:
 Cc:
 Sent:Fri, 05 Oct 2012 07:36:52 +0800
 Subject:Re: Apple Id - now iTunes query
 
 Hi Alex,
 
 I'm rushing out to see a client now, but I will reply to your query
 ASAP after I return home.
 Hopefully later this morning.
 
 A few questions for you to answer please:
 
 What OS X is the new iMac running OS X 10.?   10.6.8
 What version of iTunes 10.?, 9.?10.6.1 (7)
 Is the NEW iTunes Library Empty? NO
 If not what does it have in it? Just music or Books etc  iTunes
 Store purchases?Music, 1 movie - incs iTunes Store purchases,
 some music purchased from JB etc
 
 Does the iPod only have Music on it?  YES + 1 (?) video
 (video not important)
 Or does it have photos as well?  NO
 Is there any iTunes Purchased music (Apple's DRM) songs which need to
 be authorised for every Mac they're played on?Prob only this
 Mac. Not sure what Apple's DRM means?
 
 I'll get back to you after your reply to my questions and as soon as
 I possibly am able to.
 
 Cheers,
 Ronni
 
 On 05/10/2012, at 12:41 AM, Alex  wrote:
 
 Hi Ronni
 
 On 04/10/2012, at 12:25 PM, Ronni Brown wrote:
 
 • A device can only sync with one iTunes library at a time.
 • Syncing a device with a new iTunes library disassociates it
 from 
 the previous library (and deletes the media synced from the
 previous 
 library from the device).
 
 We had an older iMac which my daughter shared to store her music in
 
 iTunes and subsequently transferred to her iPod (Nano, I think). 
 Since we upgraded to a more recent iMac she has complained that
 when 
 she connects to it iTunes states that it will delete what is
 already 
 on the iPod, even though attempting to manually transfer music.
 From 
 what you said above, I guess she is right, although I thought you 
 should be able to manually transfer individual bits  pieces,
 rather 
 than syncing? Not using iCloud
 
 So how does she keep the old stuff on the iPod  also get to
 connect 
 to the new iTunes/iMac  add the new music? Will it be similar to 
 Chris Burton's solution?
 
 I unfortunately deleted the iTunes Music folder on the old iMac
 after 
 I thought everything had been transferred (but somehow wasn't). Was
 
 about to buy Data Rescue 3 this evening, but will hold off until I
 get 
 your advice.
 
 Really appreciate your work  expertise,
 
 Cheers, Alex

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Re: Apple Id - now iTunes query

[Alex]

Hi Ronni

On 04/10/2012, at 12:25 PM, Ronni Brown wrote:

 • A device can only sync with one iTunes library at a time.
   • Syncing a device with a new iTunes library disassociates it from  
 the previous library (and deletes the media synced from the previous  
 library from the device).

We had an older iMac which my daughter shared to store her music in  
iTunes and subsequently transferred to her iPod (Nano, I think).   
Since we upgraded to a more recent iMac she has complained that when  
she connects to it iTunes states that it will delete what is already  
on the iPod, even though attempting to manually transfer music.  From  
what you said above, I guess she is right, although I thought you  
should be able to manually transfer individual bits  pieces, rather  
than syncing?  Not using iCloud.

So how does she keep the old stuff on the iPod  also get to connect  
to the new iTunes/iMac  add the new music?  Will it be similar to  
Chris Burton's solution?

I unfortunately deleted the iTunes Music folder on the old iMac after  
I thought everything had been transferred (but somehow wasn't).  Was  
about to buy Data Rescue 3 this evening, but will hold off until I get  
your advice.

Really appreciate your work  expertise,

Cheers,  Alex
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Re: Apple Id - now iTunes query

[Ronni Brown]

Hi Alex,

I'm rushing out to see a client now, but I will reply to your query ASAP after 
I return home.
Hopefully later this morning.

A few questions for you to answer please:

What OS X is the new iMac running OS X 10.?
What version of iTunes 10.?, 9.?
Is the NEW iTunes Library Empty?
If not what does it have in it? Just music or Books etc  iTunes Store 
purchases?

Does the iPod only have Music on it?
Or does it have photos as well?
Is there any iTunes Purchased music (Apple's DRM) songs which need to be 
authorised for every Mac they're played on?

I'll get back to you after your reply to my questions and as soon as I possibly 
am able to.

Cheers,
Ronni

On 05/10/2012, at 12:41 AM, Alex aln...@highway1.com.au wrote:

 Hi Ronni
 
 On 04/10/2012, at 12:25 PM, Ronni Brown wrote:
 
 • A device can only sync with one iTunes library at a time.
  • Syncing a device with a new iTunes library disassociates it from  
 the previous library (and deletes the media synced from the previous  
 library from the device).
 
 We had an older iMac which my daughter shared to store her music in  
 iTunes and subsequently transferred to her iPod (Nano, I think).   
 Since we upgraded to a more recent iMac she has complained that when  
 she connects to it iTunes states that it will delete what is already  
 on the iPod, even though attempting to manually transfer music.  From  
 what you said above, I guess she is right, although I thought you  
 should be able to manually transfer individual bits  pieces, rather  
 than syncing?  Not using iCloud.
 
 So how does she keep the old stuff on the iPod  also get to connect  
 to the new iTunes/iMac  add the new music?  Will it be similar to  
 Chris Burton's solution?
 
 I unfortunately deleted the iTunes Music folder on the old iMac after  
 I thought everything had been transferred (but somehow wasn't).  Was  
 about to buy Data Rescue 3 this evening, but will hold off until I get  
 your advice.
 
 Really appreciate your work  expertise,
 
 Cheers,  Alex

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Re: Apple Id - now iTunes query

[alnova]

Hi Ronni

No rush - please look into it only when you have time comfortably.

Answers to questions below.

Cheers,  Alex 

 - Original Message -
From: wamug@wamug.org.au
To:
Cc:
Sent:Fri, 05 Oct 2012 07:36:52 +0800
Subject:Re: Apple Id - now iTunes query

 Hi Alex,

 I'm rushing out to see a client now, but I will reply to your query
ASAP after I return home.
 Hopefully later this morning.

 A few questions for you to answer please:

 What OS X is the new iMac running OS X 10.?   10.6.8
 What version of iTunes 10.?, 9.?    10.6.1 (7)
 Is the NEW iTunes Library Empty? NO
 If not what does it have in it? Just music or Books etc  iTunes
Store purchases?    Music, 1 movie - incs iTunes Store purchases,
some music purchased from JB etc

 Does the iPod only have Music on it?  YES + 1 (?) video
(video not important)
 Or does it have photos as well?  NO
 Is there any iTunes Purchased music (Apple's DRM) songs which need to
be authorised for every Mac they're played on?    Prob only this
Mac. Not sure what Apple's DRM means?

 I'll get back to you after your reply to my questions and as soon as
I possibly am able to.

 Cheers,
 Ronni

 On 05/10/2012, at 12:41 AM, Alex  wrote:

  Hi Ronni
  
  On 04/10/2012, at 12:25 PM, Ronni Brown wrote:
  
  • A device can only sync with one iTunes library at a time.
  • Syncing a device with a new iTunes library disassociates it
from 
  the previous library (and deletes the media synced from the
previous 
  library from the device).
  
  We had an older iMac which my daughter shared to store her music in

  iTunes and subsequently transferred to her iPod (Nano, I think). 
  Since we upgraded to a more recent iMac she has complained that
when 
  she connects to it iTunes states that it will delete what is
already 
  on the iPod, even though attempting to manually transfer music.
From 
  what you said above, I guess she is right, although I thought you 
  should be able to manually transfer individual bits  pieces,
rather 
  than syncing? Not using iCloud
  
  So how does she keep the old stuff on the iPod  also get to
connect 
  to the new iTunes/iMac  add the new music? Will it be similar to 
  Chris Burton's solution?
  
  I unfortunately deleted the iTunes Music folder on the old iMac
after 
  I thought everything had been transferred (but somehow wasn't). Was

  about to buy Data Rescue 3 this evening, but will hold off until I
get 
  your advice.
  
  Really appreciate your work  expertise,
  
  Cheers, Alex

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Re: Apple Id

[Chris Burton]

Hi Ronni

Thankyou very much for your help on this.

As Cath doesnt rarely does online activity with her phone, she was surprised 
when she tapped the App store icon that showed several updates to a number of 
apps. When she tapped to update the Apple Id loggin appeared and she noticed it 
had my email as the user name as I had mentioned. 

She wants to put in her email address as her Apple Id then choose a password. 
That would be better as then my email and password would remain for my iphone, 
ipad etc.

Should I get her to follow your instructions to change her complete apple id 
and password for her iphone using her laptop at the apple page you mention?

Thanks heaps Ronni

regards

Chris





On 03/10/2012, at 1:14 PM, Ronni Brown wrote:

 Hi Chris,
 
 Does you wife already have an Apple ID?
 
 Settings  iTunes  App Stores tap the ID shown, sign out, sign back in with 
 new ID.
 
 Then your wife will just sync it with the computer connected to the Apple ID 
 she wishes to use,
 but it will mean she will have apps and media that Apple ID has access to.
 ---
 You can change your Apple ID, password, or personal information at the My 
 Apple ID page 
 https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ by clicking the 
 Manage your account link at any time. Changes you make to your Apple ID 
 account while you're in iTunes or the Mac App Store are also recognised by 
 other applications where you use the same Apple Account (such as the Apple 
 Online Store or iPhoto). 
 
 You may be asked to verify your information the next time you use your Apple 
 ID to purchase something in another application.
 
 Cheers,
 Ronni
 
 On 03/10/2012, at 12:52 PM, Chris Burton c...@it.net.au wrote:
 
 Hi Muggers
 
 Im not sure how to change the apple id on my wife's iphone as it has the 
 same username (my email address) as my iphone, and Cath wants to use her 
 email address as the user id?
 
 I assume this came about because I registered her iphone earlier this year 
 on my Macbook Pro which uses my username and password, would that be right?
 
 Is there a way of changing her username and password? Im not sure how and I 
 dont want to inadvertently lock her phone or do something dumb
 
 Many thanks for your help
 
 Chris
 
 
 Christopher L.K. Burton
 Director
 Western Whale Research
 PO Box 1076
 Dunsborough WA 6281
 Mobile: 0419 199 120
 Email: c...@it.net.au 
 
 
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Re: Apple Id

[Ronni Brown]

Hi Chris,

You have not mentioned if you wife already has an Apple ID, or if you are both 
using iCloud / iCloud syncing.

My comments are below In Situ.

On 04/10/2012, at 10:03 AM, Chris Burton c...@it.net.au wrote:

 Hi Ronni
 
 Thankyou very much for your help on this.
 
 As Cath doesnt rarely does online activity with her phone, she was surprised 
 when she tapped the App store icon that showed several updates to a number of 
 apps. When she tapped to update the Apple Id loggin appeared and she noticed 
 it had my email as the user name as I had mentioned. 

Sounds like the Apps were purchased using your Apple ID and synced via your 
iTunes Library, is that correct?

 She wants to put in her email address as her Apple Id then choose a password. 
 That would be better as then my email and password would remain for my 
 iphone, ipad etc.

Your wife needs her own Apple ID.
 
 Should I get her to follow your instructions to change her complete apple id 
 and password for her iphone using her laptop at the apple page you mention?

Some facts to consider before giving a solution:

• An Apple ID is linked to each iTunes account.
• An iOS device can have apps on it from any number of iTunes accounts
• A device can only sync with one iTunes library at a time.
• Syncing a device with a new iTunes library disassociates it from the 
previous library (and deletes the media synced from the previous library from 
the device).
• iCloud accounts store contacts, schedules and email and have little 
to do with your iTunes content. 
You probably want separate iCloud accounts unless your wife wants to get 
reminders for your appointments and vice versa.
Given this information, there are a couple of solutions.

Solution 1:

You and your wife use separate iTunes accounts with separate iTunes Libraries, 
on two different computers. 

Here, you each keep your stuff separate, but you can authorize her iTunes 
library to use media from your account and vice versa. 
See Apple knowledgebase article: http://support.apple.com/kb/HT1420

You still will want different iCloud accounts (if you are using iCloud).

Solution 2:

You use separate iTunes libraries, separate iTunes accounts, but your wife can 
sign into your iTunes account in the App Store app on her iPhone and download 
any of your previous purchases.

From Apple knowledgebase article ht1311:  http://support.apple.com/kb/HT1311

The account ID that was synced to the device is displayed at the bottom of 
each page [in the App Store or iTunes apps], so you'll always know what account 
you are using on the device. 

Simply open iTunes or the App Store on your iOS device and scroll to the bottom 
of any page to see which account is currently in use. 
You can also see this in Settings under the Store option.

I would recommend  Solution 1:
Then you each have your own Apple ID's, your own iTunes Libraries, Media, 
Books, Apps etc.

I would most definitely recommend using two separate Apple ID's for iCloud 
syncing. 
While you can have multiple devices attached to a single Apple ID (as you do 
with your iPhone and iPad), all of the same information will be pushed to all 
devices, meaning you would not have the ability to maintain discrete contacts, 
calendars, bookmarks, etc. 

Apple ID's in general, and for iCloud use in particular, are really designed to 
be single user identifiers.

The good news is that using two separate iCloud ID's does not prohibit you and 
your wife, from still sharing App Store purchases.
 iOS devices maintain separate login information for iCloud syncing, App Store 
and iTunes account info. 

So if you decide to go with Solution 1:

A) If your Wife does NOT already have an Apple ID she needs to Create an Apple 
ID at the link I supplied previously:
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/

B) If she already DOES have an Apple ID (but her iPhone is showing your Apple 
ID, as your email address is showing.
1. On her iPhone Go to: Settings  iTunes  App Stores tap the Apple ID shown
2. Sign out.
3. Sign back IN with her Apple ID or her NEW Apple ID (if she has created a new 
Apple ID in A)

Hope what I've written above is clear and helpful to you.

 Thanks heaps Ronni

You're welcome Chris.

Cheers,
Ronni

 
 regards
 
 Chris
 
 
 
 
 
 On 03/10/2012, at 1:14 PM, Ronni Brown wrote:
 
 Hi Chris,
 
 Does you wife already have an Apple ID?
 
 Settings  iTunes  App Stores tap the ID shown, sign out, sign back in 
 with new ID.
 
 Then your wife will just sync it with the computer connected to the Apple ID 
 she wishes to use,
 but it will mean she will have apps and media that Apple ID has access to.
 ---
 You can change your Apple ID, password, or personal information at the My 
 Apple ID page 
 https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ by clicking 
 the Manage your account link at any time. Changes you make to your Apple 
 ID account while you're in iTunes or the Mac App Store are 

Re: Apple Id

[Ronni Brown]

Hi Chris,

Does you wife already have an Apple ID?

Settings  iTunes  App Stores tap the ID shown, sign out, sign back in with 
new ID.

Then your wife will just sync it with the computer connected to the Apple ID 
she wishes to use,
but it will mean she will have apps and media that Apple ID has access to.
---
You can change your Apple ID, password, or personal information at the My 
Apple ID page 
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ by clicking the 
Manage your account link at any time. Changes you make to your Apple ID 
account while you're in iTunes or the Mac App Store are also recognised by 
other applications where you use the same Apple Account (such as the Apple 
Online Store or iPhoto). 

You may be asked to verify your information the next time you use your Apple ID 
to purchase something in another application.

Cheers,
Ronni

On 03/10/2012, at 12:52 PM, Chris Burton c...@it.net.au wrote:

 Hi Muggers
 
 Im not sure how to change the apple id on my wife's iphone as it has the same 
 username (my email address) as my iphone, and Cath wants to use her email 
 address as the user id?
 
 I assume this came about because I registered her iphone earlier this year on 
 my Macbook Pro which uses my username and password, would that be right?
 
 Is there a way of changing her username and password? Im not sure how and I 
 dont want to inadvertently lock her phone or do something dumb
 
 Many thanks for your help
 
 Chris
 
 
 Christopher L.K. Burton
 Director
 Western Whale Research
 PO Box 1076
 Dunsborough WA 6281
 Mobile: 0419 199 120
 Email: c...@it.net.au 
 

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Re: Apple ID passwords

[Mark Secker]

the link is kosher (or at least matches password resets that I've 
done) so without knowing what your apple ID is and if it's close to 
some one else's it's most probably a result of some one with a very 
similar apple ID mistaking your ID as their's  and having failed to 
login with their password have requested a password reset which 
of course has gone to you at your designated e-mail address.


as you didn't ate

Just received the following email from [EMAIL PROTECTED], it is as 
received, except for the actual key in the link.


I have not requested a reset of the password or even been in my 
Apple account section for some time so I assume someone has entered 
my user name by mistake.


Probably no harm can be done  but with the scams that are about I 
though I would just ask if anybody is familiar with the way Apple 
deals with there password resets.


Thanks
Dave Watkins

-

Dear David Watkins,

To reset your Apple password, please click on the link below or copy 
and paste the address onto your web browser's address window.  Once 
you're on the web page, you will be instructed to enter and confirm 
your new password.


https://iforgot.apple.com/cgi-bin/resetPassword.cgi?key=x

Please note that this link will expire 3 hours from the time it was sent.

If you require further assistance in resetting your password, please visit:

http://survey.info.apple.com/feedback/appleid.html

Thank you for contacting Apple.


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Re: Apple ID passwords

[Derek Y-E]

Hi WAMUG folks.

While the email links might APPEAR to be legit, remember that the URL  
that you see in your email message body (e.g. https:// 
iforgot.apple.com ) is JUST the text that is displayed in the body of  
the email; it's just text for 'display' purposes.


If you actually click on such a link, you are not necessarily taken  
to the visible link in the message body. Instead, you will most  
likely be taken to a third party's site, that isn't listed in the  
visible message body.


To check where it's really going, view the 'Message Source' of the  
original suspect message. E.g. View - Message - Raw source, if  
you're using the Mail app. There are similar options for other mail  
programs.


That should reveal the first actual URL you would really be taken to,  
if you click on the link provided in the email. And from there, the  
first site might take you to a second site etc.


So, if something looks suspicious, such as this, it most likely is.

Cheers,
Derek


https://iforgot.apple.com/cgi-bin/resetPassword.cgi?
key=x

Please note that this link will expire 3 hours from the time it was
sent.

If you require further assistance in resetting your password, please
visit:

http://survey.info.apple.com/feedback/appleid.html

Thank you for contacting Apple.

Date: Tue, 17 Jan 2006 00:31:11 +0800
From: Mark Secker [EMAIL PROTECTED]
Subject: Re: Apple ID passwords

the link is kosher (or at least matches password resets that I've
done) so without knowing what your apple ID is and if it's close to
some one else's it's most probably a result of some one with a very
similar apple ID mistaking your ID as their's  and having failed to
login with their password have requested a password reset which
of course has gone to you at your designated e-mail address.

as you didn't ate

Re: Apple ID passwords

[Robert Howells]

On 16/01/2006, at 9:13 PM, David Watkins wrote:

Just received the following email from [EMAIL PROTECTED], it is as  
received, except for the actual key in the link.


I have not requested a reset of the password or even been in my Apple  
account section for some time so I assume someone has entered my user  
name by mistake.


Probably no harm can be done  but with the scams that are about I  
though I would just ask if anybody is familiar with the way Apple  
deals with there password resets.


Thanks
Dave Watkins



This is a typical way for a con artist to get your password .

If you have not been in to apple recently there is no need for them to  
be sending you

an email about your password.  Chances are that this is a scam .

If you want to check out your password ,
in a fresh browser window you type in from your keyboard an apple  
address that you know ,

NOT the one shown in that email .

Bob









-

Dear David Watkins,

To reset your Apple password, please click on the link below or copy  
and paste the address onto your web browser's address window.  Once  
you're on the web page, you will be instructed to enter and confirm  
your new password.


https://iforgot.apple.com/cgi-bin/resetPassword.cgi? 
key=x


Please note that this link will expire 3 hours from the time it was  
sent.


If you require further assistance in resetting your password, please  
visit:


http://survey.info.apple.com/feedback/appleid.html

Thank you for contacting Apple.


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