**
Hello all,For starters, I'm trying to integrate the Remedy API into a Pythonapplication. That is my ultimate goal. So if anyone has any experiencewith that or knows where some sample code is, I'd appreciate it. I'm
going to use ctypes to make the dll calls and am building thestructures.However,
Title: RE: ARERR 405 exporting Display Only form to .def file
**
Hi All,
When a user is defined "the user" belongs to one or more
groups. Usually this functionality is implemented using a normalized
representation. Remedy's adds to the user's definition every group ID. The
result of this op
**
Why there is a need for this functionality as log as an end
user can log out?
From: Action Request System discussion
list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Clary,
BillSent: 27 October 2006 19:50To:
arslist@ARSLIST.ORGSubject: Not allow users to close a
form
**
All;
Perfect, David, thanks!
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the
Answers Are"
What you can do to allow, say and app admin to change the text
Anytime they want..
1) Create a form to hold the text you want to use.
2) Create a view field on the form where you want the text to appear
3) Create an active link that does a set field action to the field
in step 2. Make the set
**
There is a SQL Server function called datdiff which lets you get the difference be two dates and return seconds. So something like:select datediff("s",'12/31/1969 8:00:00 PM',getDate()) would get your time in seconds.
On 10/27/06, Leigh Gruber <
[EMAIL PROTECTED]> wrote:**
Hi Everyo
**
Has anyone used this yet, does it work? How well? Any issues
that anyone has seen?
Thanks
Alexander P. Gray
Operations Planning Manager, ITS/ICS
COE, Infrastructure & Technology
[EMAIL PROTECTED]
[EMAIL PROTECTED]
---
703. 676. 2375 (office)
703.
Hi Rick
The v7 Admin tool has an extra column in the details display which shows if
active links, filters or escalations are shared. For some reason it does
not do the same for AL/Filter Guides. I just tried running my v7 Admin tool
against a 6.3 server, and it DOES show this extra column too.
Thanks to MARK A. WORLEY for the answer.
Instead of using an error message to stop the form from closing. Use
an Active Link on close of form and re-open the form.
This does start a Loop when the client is closed, but the loop is
stopped because the client is closing. So the User can not clos
**
Hello Leigh,
Try setting the $TIMESTAMP$ value to hidden, display-only
integer field, then use the integer field name reference in
place of the $TIMESTAMP$ keyword reference in your SQL statement.
--Thomas
- Original Message -
From:
Leigh
Gruber
Newsgroups:
gma
Hi people
ARS System: 6.3
Mid-Tier 6
I followed this steps but I can't get the mid tier object list? I have
problems with the step number 3, I can't find the def file.
the steps from "Action Request System 6.3 Developing AR System
Applications: Basic"
is there another way to do it?
To enable th
**
ARS 6.3 P16
ServletExec 5.0 AS
Windows IIS
We’ve built several web applications that open new
windows (another Remedy form) to display informational messages, get feedback,
etc. Our customers are worldwide and many of them are using ISP-provided
browsers and tools that prevent _ja
Hi, Folks:
I've been working with tech support on an ARImport issue I reported back
in May. I originally reported the issue on AR Import 6.3 P12 while
importing CSV files.
The Define Fallback mapping does not work for core fields. They've
acknowledged that it should and have since bugged it as
Earlier this week I changed my Support Id, from the default to another,
but what I could download did not change.
Maybe it is fixed now.
... Daniel
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rick cook
Sent: October 27,
**
Hi
George,
A method that works very well for us is:
- Create an IFRAME named /index.html, or whatever your server's default
filename is.
- Set the width and height to 100%
- Set the source as the Remedy login page
- Place the Remedy content within the IFRAME
This
allow the
**
Hi Everyone,
I met a number of you at the 2005 RUG and am sorry that I
didn’t get to this year’s gathering. My husband and friends
DID have successful English Channel relay swim over and back so I missed the
event for a good reason. Hope to see you next year!
Now my question…. I
Title: multiple attachments in pool on mid tier?
**
We’ve never seen this problem and we
use them all over the place in our midtier. We’re no longer on
6.0.1 either.
This may seem obvious but are you logging
into the midtier with the same permissions and have you verified the
permissio
Hello to all,
I need to find any workflow objects that are shared by more than one
form. I can't rely on a naming convention.
How would I go about this?
Thanks,
Rick
ARS 6.0.1
Ora 9i
HD 5.6
___
UNSUBSCRIBE or access A
Title: multiple attachments in pool on mid tier?
**
Hey, Doug:
We're able to add multiple attachments to an attachment
pool on Mid-Tier 6.3 P17, 7.0, and 7.0P1. However, we are on ARS
6.3.
I can't speak to ARS 6.0.1. But, could there be some
workflow that's preventing that from happenin
You can try creating an attachments form.
If you create an attachments form and create a table to the attachments
form you can have as many attachments a persons needs without the
overhead of lugging around attachments on your main web form. Each
attachment record would hold one attachment. Ju
Can anyone tell me which of the various SLM installers puts this file in
the \program files\ar system applications\\BMC Service Level
Management\bin directory?
I have it referenced in my armonitor config:
"E:\program files\ar system applications\KSMS433\BMC Service Level
Management\bin\slmbrsv
**
We use a jsp file allowing user to login
to Remedy Mid-Tier with a generic user name. The question is that
if we like to open up a specific request within the form, how can we pass
the parameters through url to the jsp file. We do not like to show
the username/password/formname on the url.
E
Title: RE: scrolling message in remedy
**
Jason:
When you 'tag' along a new topic onto an existing message
as a reply, this will cause message threading (the abililty to follow a series
of messages on a single topic) to break. It is best that you start with a
new message to the list. The
Title: multiple attachments in pool on mid tier?
**
Hi Folks,
I searched the BMC/Remedy knowledgebase and the ARSList archives (and the nonexistent mid tier manuals) but struck out. Hopefully one of you knowledgeable and kind souls will clue me.
One of the other ARS developers here has a
**
All;
I have a support console form that opens for everyone
on login. I need to stop users from closing this form “without”
using an error message. If I use an error message they also get the message
when closing the client and that is “very” confusing to them.
I am running AR
Title: Re: MidTier Date Field
**
Hi Lori,
What is the "Execute On" condition of your active link that is intended to perform the Set Fields action?
On Menu Select doesn't work for date fields - "by design" apparently there is no way to detect the selection of a date in either mid tier or
**
I do not believe there are spaces, I think it should
be: (leading semicolon instead of space)
(Not $GROUP$ Like
"%;1;%" and Not $GROUP$ Like "1;%")
From: Action Request System discussion
list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Reiser, John
JSent: Friday, October 27, 2006
Yes you can do it on Display forms.
Make an entry in a regular form and store the html in a field.
Then make a activelink on the display form on Open or Display that does
a set fields action from the regular form and puts the value into the
view field.
Bill Clary
Remedy Developer, Tech Solutions
I do not know where you can get documentation, but I believe /c closes
the cmd window after finishing the command.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sanford, Claire
Sent: Friday, October 27, 2006 7:44 AM
To: arsl
Title: RE: ARERR 405 exporting Display Only form to .def file
**
You can paste the following text into a set fields
action in an active link. Replace $xTMP4$ with any field on any form that you
wish to retrieve the message from. The field that you are pulling from will more
than likely be a c
Title: RE: ARERR 405 exporting Display Only form to .def file
**
Had this problem with view fields as well on display
forms. What I did was create an active link that sets the view form
contents to what I need them to be. This was the only way I could get a
view form to display on a display
On the plus side, it is now possible for those with multiple support IDs in
our profiles to be able to download based on the individual permissions of
each rather than only those of the default ID (which, in my case, was NONE).
It's nice to know that progress is being made, though that's still no e
**
Frank, Wouldn't it be (Not $GROUP$ Like
"% 1;%" and Not $GROUP$ Like "1;%")
The first term finds it in the middle or the end and the
second term finds it in the first position of the Group
list.
With "%1;%" it would find, and block, a group number
like 51.
HTH,
John J. ReiserSoftware Dev
Title: RE: ARERR 405 exporting Display Only form to .def file
**
Try this qualification:
NOT ('Group List' LIKE "1;%" OR 'Group List' LIKE "% 1;%" OR
'Group List' LIKE "%;1;%")
--Thomas
- Original Message -
From:
Tyrone
Dee
Newsgroups:
gmane.comp.crm.arsystem.gen
**
Tyrone, Instead try NOT ('Group List' LIKE "%" + " 1;" + "%" or 'Group List Like "1;" + "%")What will cover if administrator is the first option or not.
HTH,BrianOn 10/27/06, Tyrone Dee <[EMAIL PROTECTED]> wrote:
** I have a Menu that shows all Users from the USER Form - no problem.
I wou
The "1" is isolated for administrators, whether at the beginning, middle,
or end of Group List. In other words, there's gonna be a space in there
somewhere that you can use:
NOT 'Group List' LIKE "1 " + "%" AND NOT 'Group List' LIKE "%" + " 1 " +
"%" AND NOT 'Group List' LIKE "%" + " 1"
Mike Whi
Does anyone know where to point me to get a list of command line
switches for ver 6.3??
I specifically need to know what /c stands for, but need to see what
else is available.
This is workflow that was originally created by a consultant that did
not document what he did (NOT PHIL).
I tried mapp
Title: RE: ARERR 405 exporting Display Only form to .def file
**
I would like to add this to some Display Only forms. Is
there a way to get a view field to read a value from another form? The problem
with the Display Only form is that when you close it the message will go away
for everyone.
NOT 'Group List' LIKE "%1;%"
Should do the trick for you..
George
On 10/27/06, Tyrone Dee <[EMAIL PROTECTED]> wrote:
**
I have a Menu that shows all Users from the USER Form - no problem.
I would like to restrict all users who are Administrators from the pull down
menu. I tried:
NOT 'Group
You could use your perl script to format the diary just when you send
the noticifation.
--
Jarl
On 10/27/06, Geoff Endresen <[EMAIL PROTECTED]> wrote:
Rick,
That's what our perl script does. I thought there might be a better way.
Thanks,
-Geoff
-Original Message-
From: Action Request
Tony,
I'm encountering the ARERR 9084 error message as well when I am doing
exactly what you describe - switching between Firefox (my primary
browser) and IE. I only tired IE because when I was attempting to
search the knowledge base for an undocumented error message (ARERR
9381) and my
Wanted to resurrect this since it is time to set the clocks back this
weekend to see if any one knows if this issue was ever resolved/fixed
with remedy?
I am having my server rebooted this weekend just in case so it
recalculates the escalations.
Thanks,
Joelie Dudley
-Original Message
It's that time of year again where clocks get turned back an hour. The
thread from Nov 2-7, 2005 entitled "Time Change - Processes Running
Twice" includes info that may be useful to prepare for the time change
this Sunday.
OT: Except for extended evening daylight during the summer I wish this
**
I think it is something like:(Not $GROUP$ Like "%1;%" and Not $GROUP$ Like "1;%" and Not $GROUP$ Like "%; 1%")You need to catch it as the first Group, anywhere in the middle and the last group
On 10/27/06, Tyrone Dee <[EMAIL PROTECTED]> wrote:
**
I have
a Menu that shows all Users from the
Title: RE: ARERR 405 exporting Display Only form to .def file
**
What I have done in the past is to create the scrolling
message on a HTML page and use a view field on the page to display
it...
Eric W
Dunn
Programmer Analyst III -
Remedy/Collaboration
(281)465-1265
From: Action Request
Title: RE: ARERR 405 exporting Display Only form to .def file
**
**
Abdul,
What you said is working. Thanks a lot!
To benefit others who might be interested
in this - Use html Marquee tag as the text in view field. Following is a
example.
Email Server is down - Please u
Rick,
That's what our perl script does. I thought there might be a better way.
Thanks,
-Geoff
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rick cook
Sent: Thursday, October 26, 2006 12:39 PM
To: arslist@ARSLIST.ORG
Subject
Title: RE: scrolling message in remedy
**
**
James,
This request is for rolling text in remedy
user tool for now.
Just so I can better understand, what message
threading are you referring to?
Thanks for the reply,
Jason Niu
Email:
[EMAIL PROTECTED]
-Ori
Title: RE: ARERR 405 exporting Display Only form to .def file
**
I have
a Menu that shows all Users from the USER Form - no problem.
I
would like to restrict all users who are Administrators from the pull down
menu. I tried:
NOT
'Group List' LIKE "%" + "1" + "%"
However, this is not w
**
List,
I am
having problems with valid users attempting to login to our Remedy server
on VLAN 8 from laptops on VLAN 25 within the firewall. We've given
each LAN proper access statements for each other on the router and we are
getting (ARERROR 93 "Server Busy . . . try again later."), w
**
Hello,
I have a
requirement here to add an attachment pool to HPD:Solutions form to enable a
person to add any file as part of solution/knowledgebase. I have added the
attachment pool and given the necessary permissions to the pool and also to the
attachment fields defined therein.
**
A fast growing network services company located in Herndon Virginia is seeking a Systems
Analyst. This is a full-time permanent position responsible for implementing,
tailoring, and administering the Remedy AR System and other enterprise-wide
applications. No clearance required.
Exper
Title: RE: ARERR 405 exporting Display Only form to .def file
**
Hi Jason
You can do this in
View field. Put your text as a html formatted code in this view field, view
fields will translate html tags like web browser.
Regards
Abdul
Ghani
Pune,India
From: Action Request System discu
I will be out of the office starting 10/27/2006 and will not return until
10/31/2006.
Please call ECM Swat at 703-762-4340 if you need immediate assistant. For
Greenfield, please contact Jennifer Schultz at 703-388-7225. For Remedy,
please contact Michael Levine at 703-762-4899.
__
David,
I must create auto login script in home page of my site with random login name
and for the people in User form additional page for entering true login and
password. I think it will be helpful.
---
С уважением, With best wishes,
Вербовик Максим
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