HP Loadrunner backchannel support

2014-05-12 Thread Nathan Brandt
Hallo, Does HP Loadrunner support parameterization of backchannels if it is to be used for Performance Testing of Remedy? ~ Nathan ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and

Consuming a WebService with XML Payload in ARS 8.1

2013-08-05 Thread Nathan Brandt
Hello, I am trying to consume an external web-service from ARS 8.1 I am showing only part of MessageType which is returned from the web-service. This tag can either contain string or XML payload. xs:complexType name=MessageType xs:sequence xs:element name=XmlAnyPayload minOccurs=0

setEntry not working for RKM:KnowledgeArticleManager

2013-04-25 Thread Nathan Brandt
I am trying to modify Title of a Knowledge Article via Remedy Java APIs. This is what I am doing in a nutshell. I don't get any error, but Title does not get modified. Any clues what might be wrong? Entry gets retrieved properly as a result of getOneEntryObject, but setEntry does not work. String

RKM prefixing Article ID

2013-04-17 Thread Nathan Brandt
We want to put a prefix on Article ID (DOCID in database view RKM_KnowledgeArticleManager) for any KM article created. We are able to prefix DE_ to Request ID, but seems like Article ID is generated from Request ID somehow and we are not able to figure it out even after looking all filter, sql

Re: RKM prefixing Article ID

2013-04-17 Thread Nathan Brandt
@ARSLIST.ORG arslist@ARSLIST.ORG] *On Behalf Of *Nathan Brandt *Sent:* Wednesday, April 17, 2013 2:09 AM *To:* arslist@ARSLIST.ORG *Subject:* RKM prefixing Article ID ** ** ** We want to put a prefix on Article ID (DOCID in database view RKM_KnowledgeArticleManager) for any KM article

Re: DSO Return Filter

2013-04-12 Thread Nathan Brandt
be used to return the ownership back to the source record. Hope this helps On Fri, Apr 12, 2013 at 10:39 AM, Nathan Brandt nathanrbra...@gmail.comwrote: ** Was trying out Return Operation with DSO. I have a Server A and Server B. Server A is sort of Source. I did DSO Mapping

DSO Return Filter

2013-04-11 Thread Nathan Brandt
Was trying out Return Operation with DSO. I have a Server A and Server B. Server A is sort of Source. I did DSO Mapping and was able to move data from A-Form1 to B-Form1 in Data + Ownership Mode. When TRANSFER is done, as expected, for the record in question, Server B is has Master Flag set to

Re: Issues in DSO 7.6.04 SP2 Linux-Windows

2013-04-09 Thread Nathan Brandt
AR server Name resolution in /etc/hosts on Linux box and IP to Linux AR server Name resolution in drivers/etc/hosts on windows box ** ** *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Nathan

Re: Issues in DSO 7.6.04 SP2 Linux-Windows

2013-04-09 Thread Nathan Brandt
or government initiative expressly permitting the use of e-mail for such purpose. From:Nathan Brandt nathanrbra...@gmail.com To:arslist@ARSLIST.ORG Date:04/09/2013 01:13 AM Subject:Issues in DSO 7.6.04 SP2 Linux-Windows Sent by:Action Request System

Minimal setup needed for DSO testing

2013-04-09 Thread Nathan Brandt
Can DSO setup be tested with just base ARS installation or does it need any applications to be installed/licenses to be applied? ~ Nathan ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers

ARS 7.6.04 SP2 On RHEL 5.3 Error: GetServerInfo Failed to get initialization values. (ARERR 8762)

2013-04-08 Thread Nathan Brandt
I just edited /etc/arsystem/myars/armonitor.conf file and un-commented /opt/bmc/ARSystem/bin/arservdsd line to enable DSO. But after that I have been getting following error when trying to access ServerInformation Forms from Midtier GetServerInfo Failed to get initialization values. (ARERR 8762)

Atrium Integrator on a different machine

2013-04-08 Thread Nathan Brandt
I was trying to install atriumintegrator80.server.win on a machine which doesn’t have AR Server. Installation did prompt me to provide details of an AR Server. I did that, but it gives this error. Atrium Integrator Server install on remote AR System Server is not supported Thread here talks

Re: ARS 7.6.04 SP2 On RHEL 5.3 Error: GetServerInfo Failed to get initialization values. (ARERR 8762)

2013-04-08 Thread Nathan Brandt
-server-name everywhere if FQDN is used. ** ** *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Nathan Brandt *Sent:* Monday, April 08, 2013 3:35 PM *To:* arslist@ARSLIST.ORG *Subject:* ARS 7.6.04 SP2 On RHEL 5.3 Error: GetServerInfo Failed

Issues in DSO 7.6.04 SP2 Linux-Windows

2013-04-08 Thread Nathan Brandt
We are trying to setup DSO between 2 AR servers. One is on RHEL 5.3, 7.6.04 SP2 and other is on Win 2k 8, 7.6.04 SP2 We enabled DSO on both the servers. Machines are in same network and accessible from one another using machine name (same as AR Server name). After making all configuration

Replicating ARS Installation on Linux

2013-04-05 Thread Nathan Brandt
Hello, I installed ARS 7.6.04 on a RHEL 5.3 on top of Oracle. Tomcat was installed at /opt/apache and ARS (with all the applications) was installed at /opt/bmc. I want to replicate this setup on a different machine. Just wanted to know if following would work 1. Using expdp take dump of ARADMIN

Re: Replicating ARS Installation on Linux

2013-04-05 Thread Nathan Brandt
be able to just start ARS. As for tomcat I would go for a clean mid-tier installation, should take minutes. On 05 Apr, 2013,at 11:36 AM, Nathan Brandt nathanrbra...@gmail.com wrote: ** Hello, ** ** I installed ARS 7.6.04 on a RHEL 5.3 on top of Oracle. Tomcat

Re: CentOS 6.3 Installation Port Mapper Issue

2013-04-01 Thread Nathan Brandt
? ** ** ** ** *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Nathan Brandt *Sent:* Monday, 1 April 2013 11:26 AM *To:* arslist@ARSLIST.ORGIt *Subject:* CentOS 6.3 Installation Port Mapper Issue ** ** ** I am trying to install ARS 7.6.04 SP2

Re: CentOS 6.3 Installation Port Mapper Issue

2013-04-01 Thread Nathan Brandt
Munesh ** ** On Mon, Apr 1, 2013 at 11:26 AM, Nathan Brandt nathanrbra...@gmail.com wrote: ** I am trying to install ARS 7.6.04 SP2 on 64 bit Centos 6.3 on top of Oracle database. For now, I am using same machine to install db, midtier and AR Server

ARS 7.6.04 SP2 on CentOS 6.3

2013-03-31 Thread Nathan Brandt
Has anyone tried installing ARS 7.6.04 on CentOS 6.* 64 bit version? ~ Nathan ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

CentOS 6.3 Installation Port Mapper Issue

2013-03-31 Thread Nathan Brandt
I am trying to install ARS 7.6.04 SP2 on 64 bit Centos 6.3 on top of Oracle database. For now, I am using same machine to install db, midtier and AR Server. This is what I did - Created a user in OS oracle and installed oracle database using this user at /home/oracle/app/ - Installed ARS using

AREA LDAP Configuration (Multiple AD Servers)

2013-03-05 Thread Nathan Brandt
If we specify multiple AD Servers in AREA LDAP configuration how does authentication works? Does ARS try authenticating the user in the order they appear in the UI? Also is authentication tried out till at least one AD server authenticates the user successfully? ~Nathan

Windows Cross Domain SSO

2013-03-05 Thread Nathan Brandt
Suppose I have a setup where all ARS users reside in domain A and AR Installation (mid-tier, AR Server and Db) are in domain B. In order to achieve SSO (Integrated Windows Authentication) for users in domain A against mid-tier in domain B what are the pre-requisites in terms of domain trusts?

Re: Windows Cross Domain SSO

2013-03-05 Thread Nathan Brandt
from any given AD server, it does not need to reside in your domain. Thanks, Steve On Tue, Mar 5, 2013 at 6:58 PM, Nathan Brandt nathanrbra...@gmail.comwrote: ** Suppose I have a setup where all ARS users reside in domain A and AR Installation (mid-tier, AR Server and Db) are in domain B

Re: Windows Cross Domain SSO

2013-03-05 Thread Nathan Brandt
I am basically looking for answers to the questions asked here http://stackoverflow.com/questions/13746669/spnego-cross-domain-configuration I am planning to use Atrium SSO 8.0 with ARS 8.0 setup to get this working. ~Nathan On Wed, Mar 6, 2013 at 8:41 AM, Nathan Brandt nathanrbra

Re: pluginsvr_config.xml caching issue?

2013-03-04 Thread nathan brandt
var1xyz;abc/var1 /userDefined and it worked fine. Thanks ~Nathan On Sun, Feb 24, 2013 at 6:57 PM, Ali A. Musa amus...@stc.com.sa wrote: ** Yes ** ** *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *nathan brandt *Sent

pluginsvr_config.xml caching issue?

2013-02-24 Thread nathan brandt
I have written an AREA plugin in Java which reads some name/value pairs from pluginsvr_config.xml. This is how it looks userDefined var1xyz/var1 /userDefined I am able to read it like String var1 = pc.getConfigItem(var1) But now even if I change the section to userDefined

Re: pluginsvr_config.xml caching issue?

2013-02-24 Thread nathan brandt
.* *** ** ** *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *nathan brandt *Sent:* Sunday, February 24, 2013 5:59 AM *To:* arslist@ARSLIST.ORG *Subject:* pluginsvr_config.xml caching issue? ** ** ** I have written an AREA plugin in Java which