Hallo,
Does HP Loadrunner support parameterization of backchannels if it is to be
used for Performance Testing of Remedy?
~ Nathan
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"Where the Answers Are, and
Hello,
I am trying to consume an external web-service from ARS 8.1
I am showing only part of MessageType which is returned from the
web-service. This tag can either contain string or XML payload.
When WS re
I am trying to modify Title of a Knowledge Article via Remedy Java APIs.
This is what I am doing in a nutshell. I don't get any error, but Title
does not get modified. Any clues what might be wrong?
Entry gets retrieved properly as a result of getOneEntryObject, but
setEntry does not work.
String
02300569:(fq0_1.F(302300569)),302300572:(fq0_1.F(302300572)),302300571:(fq0_1.F(302300571)),302300570:(fq0_1.F(302300570)),302300203:(fq0_1.F(302300203)),302311133:(fq0_1.F(302311133)),302311145:(fq0_1.F(302311145)),302300594:(fq0_1.F(302300594)),302299731:(fq0_1.F(302299731)),302301079:(fq0_1.F(30
We want to put a prefix on Article ID (DOCID in database view
RKM_KnowledgeArticleManager) for any KM article created.
We are able to prefix DE_ to Request ID, but seems like Article ID is
generated from Request ID somehow and we are not able to figure it out even
after looking all filter, sql log
tination server which DSO can use to do the DSO update.
>
> DSO return operation can be used to return the ownership back to the
> source record.
>
> Hope this helps
>
>
> On Fri, Apr 12, 2013 at 10:39 AM, Nathan Brandt
> wrote:
>
>> **
>> Was trying out Ret
Was trying out Return Operation with DSO.
I have a Server A and Server B.
Server A is sort of Source.
I did DSO Mapping and was able to move data from A->Form1 to B->Form1 in
Data + Ownership Mode.
When TRANSFER is done, as expected, for the record in question, Server B is
has "Master Flag" set t
Can DSO setup be tested with just base ARS installation or does it need any
applications to be installed/licenses to be applied?
~ Nathan
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"Where the Answers Ar
CSC to
> any order or other contract unless pursuant to explicit written agreement
> or government initiative expressly permitting the use of e-mail for such
> purpose.
>
>
>
>
> From:Nathan Brandt
> To:arslist@ARSLIST.ORG
> Date:04/09/2013 01:13
rver Name resolution in /etc/hosts on
> Linux box and
>
> IP to Linux AR server Name resolution in
> drivers/etc/hosts on windows box
>
> ** **
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist
We are trying to setup DSO between 2 AR servers.
One is on RHEL 5.3, 7.6.04 SP2 and other is on Win 2k 8, 7.6.04 SP2
We enabled DSO on both the servers. Machines are in same network and
accessible from one another using machine name (same as AR Server name).
After making all configuration changes
ame everywhere if FQDN is used.
>
> ** **
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Nathan Brandt
> *Sent:* Monday, April 08, 2013 3:35 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* ARS 7.6.04 SP2 On RH
I was trying to install atriumintegrator80.server.win on a machine which
doesn’t have AR Server. Installation did prompt me to provide details of an
AR Server. I did that, but it gives this error.
"Atrium Integrator Server install on remote AR System Server is not
supported"
Thread here talks abo
I just edited /etc/arsystem/myars/armonitor.conf file and un-commented
/opt/bmc/ARSystem/bin/arservdsd line to enable DSO.
But after that I have been getting following error when trying to access
ServerInformation Forms from Midtier
GetServerInfo Failed to get initialization values. (ARERR 8762)
> You also have a lot of places where the server name is written, in files
> like ar.conf, all the "pluginsrv_config.xml" files, but also in database
> and some forms (attached files, reports...).
>
> If you just copy the files like this I doubt you'll be able to just
Hello,
I installed ARS 7.6.04 on a RHEL 5.3 on top of Oracle.
Tomcat was installed at /opt/apache and ARS (with all the applications) was
installed at /opt/bmc. I want to replicate this setup on a different
machine. Just wanted to know if following would work
1. Using expdp take dump of ARADMIN s
**
>
> Did you check the portmapper process/daemon is running on that box.
>
> ** **
>
> Also I am not sure whether BMC would support Remedy on CentOS as it is not
> mentioned in their Comp Matrix.
>
> ** **
>
> But the Remedy would work on CentOS as it using
;
> ** **
>
> ** **
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Nathan Brandt
> *Sent:* Monday, 1 April 2013 11:26 AM
> *To:* arslist@ARSLIST.ORGIt
> *Subject:* CentOS 6.3 Installation Port Mapper Issue
>
&g
I am trying to install ARS 7.6.04 SP2 on 64 bit Centos 6.3 on top of Oracle
database. For now, I am using same machine to install db, midtier and AR
Server.
This is what I did
- Created a user in OS oracle and installed oracle database using this user
at
/home/oracle/app/
- Installed ARS using r
Has anyone tried installing ARS 7.6.04 on CentOS 6.* 64 bit version?
~ Nathan
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"Where the Answers Are, and have been for 20 years"
Thanks John.
I have made a setup like this
DomainA (forest)DomainB(forest)
DomainA trusts DomainB and not vice-versa. So DomainA is trusting domain
and DomainB the trusted domain.
With this, can I
1. use DoaminB\user0 user to log on to a machine added to DomainA
2. access a service on DomainA
I am basically looking for answers to the questions asked here
http://stackoverflow.com/questions/13746669/spnego-cross-domain-configuration
I am planning to use Atrium SSO 8.0 with ARS 8.0 setup to get this working.
~Nathan
On Wed, Mar 6, 2013 at 8:41 AM, Nathan Brandt wrote:
> Steve,
>
icate from any given AD server, it does not need to reside
> in your domain.
>
> Thanks,
> Steve
>
> On Tue, Mar 5, 2013 at 6:58 PM, Nathan Brandt wrote:
>
>> **
>> Suppose I have a setup where all ARS users reside in domain A and AR
>> Installation (mid-tier, A
Suppose I have a setup where all ARS users reside in domain A and AR
Installation (mid-tier, AR Server and Db) are in domain B.
In order to achieve SSO (Integrated Windows Authentication) for users in
domain A against mid-tier in domain B what are the pre-requisites in terms
of domain trusts?
~Na
If we specify multiple AD Servers in AREA LDAP configuration how does
authentication works? Does ARS try authenticating the user in the order
they appear in the UI? Also is authentication tried out till at least one
AD server authenticates the user successfully?
~Nathan
__
;abc
and it worked fine. Thanks
~Nathan
On Sun, Feb 24, 2013 at 6:57 PM, Ali A. Musa wrote:
> **
>
> Yes
>
> ** **
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *nathan brandt
> *Sent:* Sunday, February 24,
**
>
> ** **
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *nathan brandt
> *Sent:* Sunday, February 24, 2013 5:59 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* pluginsvr_config.xml caching issue?
>
> ** **
>
&g
I have written an AREA plugin in Java which reads some name/value pairs
from pluginsvr_config.xml. This is how it looks
xyz
I am able to read it like
String var1 = pc.getConfigItem("var1")
But now even if I change the section to
xyz,abc
Instead of getting "xyz,abc" as the
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