Hi ,
We have a customized class Emergency Immediate whose workflow is similar to
Latent class . Closedown approvals are not reflecting even though approval
mappings are created. Please suggest on the same.
Thanks
: Issue in approval mappings
**
Hi ,
We have a customized class Emergency Immediate whose workflow is similar to
Latent class . Closedown approvals are not reflecting even though approval
mappings are created. Please suggest on the same.
Thanks
_ARSlist: "Where the Answers Are"
Action Request System discussion list(ARSList) [mailto:
>> arslist@ARSLIST.ORG] On Behalf Of Kulkarni, Adhwari
>> Sent: Wednesday, October 30, 2013 10:33 PM
>> To: arslist@ARSLIST.ORG
>> Subject: Re: 8.1 approval mappings for CHG...
>>
>> Hi Rick,
>> Can y
System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kulkarni, Adhwari
Sent: Wednesday, October 30, 2013 10:33 PM
To: arslist@ARSLIST.ORG
Subject: Re: 8.1 approval mappings for CHG...
Hi Rick,
Can you please send the approval server log which will give us the information
about wh
30, 2013 10:33 PM
To: arslist@ARSLIST.ORG
Subject: Re: 8.1 approval mappings for CHG...
Hi Rick,
Can you please send the approval server log which will give us the information
about why things are happening.
Please send the logs at adhwari_kulka...@bmc.com
Regards,
Adhwari
-Original Messa
] On Behalf Of Rick Phillips
Sent: 31 October 2013 04:29
To: arslist@ARSLIST.ORG
Subject: 8.1 approval mappings for CHG...
Hi,
ARS 8.1/Atrium 8.1/ITSM 8.1
When creating a CRQ, when I review the approvals that are generated (CRQ>Work
Detail tab>Approver table field), I find an approver p
Hi,
ARS 8.1/Atrium 8.1/ITSM 8.1
When creating a CRQ, when I review the approvals that are generated
(CRQ>Work Detail tab>Approver table field), I find an approver present
that shouldn't be.
That is, there are numerous approvers at specific phases that should be
there (and there are APR:Appr
Thanks Ben. Will find a way to automate as much as possible.
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
merge workflow.
http://www.softwaretoolhouse.com/
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Suresh Kannan
Sent: April-04-12 15:40
To: arslist@ARSLIST.ORG
Subject: Question on Migrating Approval Mappings?
Friends,
What you mentioned about the import is definitely a concern. If you're going
to try and bring your approval mappings over, you'll need to also bring over
(if possible) the person / support group records.
If you have 80 Approval Mappings, and this is the only environment you're
Friends,
Prod is ars 7.1 itsm 7.1 RHEL 5 Oracle 11g
I have around 80 Approval Mappings in there and I want to bring it onto our
Sandbox env, ARS 77 itsm 77 beta. What is the best approach to bring that over?
Not Sure doing an Import of the data is the right approach(Since it has the
Support
essage -
From: "Ron Tavares"
To: arslist@ARSLIST.ORG
Sent: Tuesday, July 19, 2011 2:50:03 PM
Subject: Re: Using != and LIKE in Approval Mappings
**
I did some research on this. Looks like this is configured in the
AP:Administration form. See the doc "BMC Remedy Appro
: Tuesday, July 19, 2011 11:50 AM
To: arslist@ARSLIST.ORG
Subject: Re: Using != and LIKE in Approval Mappings
**
I did some research on this. Looks like this is configured in the
AP:Administration form. See the doc "BMC Remedy Approval Server 7.1 Guide for
Users and Administrators"
On T
ed within the
> wealth of BMC Remedy documentation.
>
> - Original Message -
> From: "Ron Tavares"
> To: arslist@ARSLIST.ORG
> Sent: Tuesday, July 19, 2011 1:57:53 PM
> Subject: Re: Using != and LIKE in Approval Mappings
>
> **
> Hi Doug,
>
I also would be interested in where these items are documented within the
wealth of BMC Remedy documentation.
- Original Message -
From: "Ron Tavares"
To: arslist@ARSLIST.ORG
Sent: Tuesday, July 19, 2011 1:57:53 PM
Subject: Re: Using != and LIKE in Approval Mappings
*
CM v7.1?
2) If so, where do I configure this? I'm assuming it is not in Change Mgm
t> Approvals> Approval Mappings
Thanks,
.ron
On Tue, Jul 19, 2011 at 12:15 PM, Mueller, Doug wrote:
> ** **
> Ron,
>
> I thought I would respond to this message with not really an answer to
.ORG] On Behalf Of Ron Tavares
Sent: Tuesday, July 19, 2011 8:13 AM
To: arslist@ARSLIST.ORG
Subject: Using != and LIKE in Approval Mappings
**
Hi,
I think the answer to this is no, but I thought I would ask. Is there any way
to build an advanced qual in a Change Approval Mapping. Meaning,
Hi,
I think the answer to this is no, but I thought I would ask. Is there any
way to build an advanced qual in a Change Approval Mapping. Meaning, out of
the box:
For example:
Require Review Approval by Change Mgmt team when Requestor Group 'Company'
!= "Acme"
or
Require Review Approval by Cha
In my experience, if you have a change with criteria that meets both approval
mappings, both mappings will fire and thus attach both entities to approve.
Although having one approval mapping for each category (criteria) may seem like
a lot of work, you can use Remedy Import to upload your
;
>> rudolf.schwarzk...@googlemail.com> wrote:
>>
>>> **
>>> Hello list,
>>>
>>> Is there any simple way to make a person an approver if the category of a
>>> change, for instance, is different from something?
>>>
>>> In the App
M, Rudolf Schwarzkopf <
> rudolf.schwarzk...@googlemail.com> wrote:
>
>> **
>> Hello list,
>>
>> Is there any simple way to make a person an approver if the category of a
>> change, for instance, is different from something?
>>
>> In the Approval Mappi
<
rudolf.schwarzk...@googlemail.com> wrote:
> **
> Hello list,
>
> Is there any simple way to make a person an approver if the category of a
> change, for instance, is different from something?
>
> In the Approval Mappings of Change Management I need one person (person A)
> to be
Hello list,
Is there any simple way to make a person an approver if the category of a
change, for instance, is different from something?
In the Approval Mappings of Change Management I need one person (person A)
to be the approver when a change has a operational category different from
something
Hello,
Has anyone modified the Approval Mappings form in 7.5? We need just one more
field to be able to do the approvals for Change Management according to the
company process. If you have done it would you mind sharing what you did?
Thanks,
Tricia
This e-mail, including any attachments, is
When you create your "Approval mappings" you can specify an
"Individual" or a "Group" - with the group anyone in that group can
approve the Change. As for Alternate approvers the individual that
you setup to Approve will need to setup an alternate approver in the
Pe
Hello ARS list. I am creating approval mappings and need to obtain an approval
for either Person A or Person B at implementation phase. Is the best way to
accomplish this via a support group whos members are not set to assignment
availability=YES? Also, 2nd part to the question...If I want
Hi list,
In the approval mappings (ITSM7), we would like to have an additional
product categorization tier as a criteria to determine the approver.
(We already have this additional tier in the HelpDesk form)
Does anyone know where in the workflow the approvers are assigned or how the
approval
TED]>
Reply-To: arslist@ARSLIST.ORG
To: arslist@ARSLIST.ORG
Subject: Re: Approval Mappings 7.x
Date: Thu, 26 Oct 2006 12:00:52 -0400
I believe that these are used for the multiple approval processes that
a change can go through. If I remember correctly, there are 4 points
in the lifecycle of a
I believe that these are used for the multiple approval processes that
a change can go through. If I remember correctly, there are 4 points
in the lifecycle of a change that an approval is possible.
Pages 37/38 of the change users guide covers the various approvals:
- review approval
- business
From the Application Adminstration console, I am selecting Foundation,
Advanced Options, Approval Process Configuration from the Custom
Configuration tab. I select CHG:Infrastructure Change from the Form Name
menu.
My question is what are the values under the Process Name, more specifically
30 matches
Mail list logo
