PM
To: arslist@ARSLIST.ORG
Subject: Re: Issues since patch #19 or #20 - Uh-Oh
Carey,
Maybe in this case, WE ARE QA?
On a good note, we did go the installation executables path. We
upgraded our ARS, Email, and Flashboards 6.3 P18 to ARS 6.3 P20 on a
Windows 2003/Remote SQL Server environment. We unins
Lucero, Michelle - IST
contractor
Sent: Tuesday, January 30, 2007 2:46 PM
To: arslist@ARSLIST.ORG
Subject: Re: Issues since patch #19 or #20 - Uh-Oh
Carey,
Maybe in this case, WE ARE QA?
On a good note, we did go the installation executables path. We
upgraded our ARS, Email, and Flashboards 6.3
)
[mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black
Sent: Tuesday, January 30, 2007 12:12 PM
To: arslist@ARSLIST.ORG
Subject: Re: Issues since patch #19 or #20 - Uh-Oh
Was this release tested? No sarcasm intended.
A customer should reasonably expect that before QA (Quality Assurance)
gets their
Was this release tested? No sarcasm intended.
A customer should reasonably expect that before QA (Quality Assurance)
gets their hands on a patch that the "release" would be finalized and
any problems that QA finds would be fixed (and spawn a new release set
to be retested by QA) before it is rel
Subject: Re: Issues since patch #19 or #20 - Uh-Oh
**
When was this patch released?
Axton
On 1/29/07, Shellman, David <[EMAIL PROTECTED]>
wrote:
As you stated the installer files have not changed it's
the addition of files in the file
It is still being released :-)
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Axton
Sent: Tuesday, January 30, 2007 9:30 AM
To: arslist@ARSLIST.ORG
Subject: Re: Issues since patch #19 or #20 - Uh-Oh
**
When was this patch released
, 2007 9:30 AM
To: arslist@ARSLIST.ORG
Subject: Re: Issues since patch #19 or #20 - Uh-Oh
**
When was this patch released?
Axton
On 1/29/07, Shellman, David <[EMAIL PROTECTED]> wrote:
As you stated the installer files have not changed it's the
addition of files in the file
Original Message--
From: Easter, David
To: Arslist
ReplyTo: Arslist
Sent: Jan 29, 2007 5:59 PM
Subject: Re: Issues since patch #19 or #20 - Uh-Oh
Hi David,
You're correct. There were a few more files found to be missing from
the manual install ability of patch 020 that we had to updat
ubject: Re: Issues since patch #19 or #20 - Uh-Oh
Hi David,
You're correct. There were a few more files found to be missing from
the manual install ability of patch 020 that we had to update. I've
checked with Support and all of the files should now be available for
those admins that
cussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Shellman, David
Sent: Monday, January 29, 2007 12:20 PM
To: arslist@ARSLIST.ORG
Subject: Re: Issues since patch #19 or #20 - Uh-Oh
Sorry to beat a dead horse. I had looked at patch 20 for Solaris and
others and hadn't seen any c
t: Re: Issues since patch #19 or #20 - Uh-Oh
When I looked last night the install exe files had Jan 15th or 16th
dates on the files.
Dave
--
[EMAIL PROTECTED] (Wireless)
- Original Message -
From: Action Request System discussion list(AR
007 2:54 PM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Issues since patch #19 or #20 - Uh-Oh
** I'm wondering if 7.0.01 patch 001 is ready or not. This is rather
humerous. In the email and server patch files, the same files have
different sizes and modify dates
aw come on Axton...what's a few bytes between friends...:)
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Axton
Sent: Friday, January 26, 2007 2:54 PM
To: arslist@ARSLIST.ORG
Subject: Re: Issues since patch #19 or #20 - Uh-Oh
**
uary 25, 2007 3:35 PM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Issues since patch #19 or #20 - Uh-Oh
** Hi Don,
I'm working on a confirmation of that. At this time, I believe that all
the files that are required are there. My understanding is that the
installer was unaffected and it was o
Message-
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
Behalf Of Easter, David
Sent: Thursday, January 25, 2007 3:35 PM
To: arslist@ARSLIST.ORG
Subject: Re: Issues since patch #19 or #20 - Uh-Oh
**
Hi Don,
I'm working on a confirmation of that. At this
TECTED] On Behalf Of Don Booher
Sent: Thursday, January 25, 2007 12:31 PM
To: arslist@ARSLIST.ORG
Subject: Re: Issues since patch #19 or #20 - Uh-Oh
**
Has any received an official update from Remedy on whether patch 20 does
indeed contain updated files that would require us to download it again
: Re: Issues since patch #19 or #20 - Uh-Oh
**
Has any received an official update from Remedy on whether patch 20 does indeed
contain updated files that would require us to download it again? It would
effectively cause us to have to restart our testing of patch 20, which I’ve put
on hold
Don
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Dudley, Joelie
Sent: Wednesday, January 24, 2007 2:03 PM
To: arslist@ARSLIST.ORG
Subject: Re: Issues since patch #19 or #20 - Uh-Oh
Oh great...and I already ran the installer
SList)
[mailto:[EMAIL PROTECTED] On Behalf Of Hennigan, Sandra H CTR OSD-CIO
Sent: Thursday, January 25, 2007 10:02 AM
To: arslist@ARSLIST.ORG
Subject: Re: Issues since patch #19 or #20 - Uh-Oh (U)
UNCLASSIFIED
Having survived the hype and hysteria of Y2K (but not wanting to over
simplify the issue) w
t cannot happen today. Mark Twain
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Shellman, David
Sent: Wednesday, January 24, 2007 10:17 PM
To: arslist@ARSLIST.ORG
Subject: Re: Issues since patch #19 or #20 - Uh-Oh
**
I
: Issues since patch #19 or #20 - Uh-Oh
**
Oh great...and I already ran the installer, and have people testing...we
have yet to see any major issues...keeping fingers crossed now that I
read these.
Hoping!
~jj
-Original Message-
From: Action Request
:[EMAIL PROTECTED] On Behalf Of Smith, Ron
Sent: Wednesday, January 24, 2007 12:47 PM
To: arslist@ARSLIST.ORG
Subject: Re: Issues since patch #19 or #20 - Uh-Oh
It would be nice if Remedy would help us out with some
Technical Bulletins
*From:* Action Request System discussion list(ARSList) [mailto:
[EMAIL PROTECTED] *On Behalf Of *patrick zandi
*Sent:* Wednesday, January 24, 2007 9:42 AM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Issues since patch #19 or #20 - Uh-Oh
** Actually --- on Jan 15th and 16th all the installers were up
: Wednesday, January 24, 2007 9:42 AM
To: arslist@ARSLIST.ORG
Subject: Re: Issues since patch #19 or #20 - Uh-Oh
**
Actually --- on Jan 15th and 16th all the installers were upgraded..
between 11:00pm and 12:53am
So there must be issues..
On 1/24/07, patrick zandi <[EMAIL PROTECTED]>
Michelle
> Concerned customer
>
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Pierson, Shawn
> Sent: Wednesday, January 24, 2007 9:23 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: Issues since patch #19 o
Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Wednesday, January 24, 2007 9:18 AM
To: arslist@ARSLIST.ORG
Subject: Re: Issues since patch #19 or #20
...getting ready to install patch 20 for ARS Server v6.3 (SQL Server,
W2K3) on a dev serv
ECTED] On Behalf Of Pierson, Shawn
Sent: Wednesday, January 24, 2007 9:23 AM
To: arslist@ARSLIST.ORG
Subject: Re: Issues since patch #19 or #20
I'm glad that I installed Patch 20 on my test server, because it hosed
everything up. I'm debating trying out a completely new install to see
if
cussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Wednesday, January 24, 2007 9:18 AM
To: arslist@ARSLIST.ORG
Subject: Re: Issues since patch #19 or #20
...getting ready to install patch 20 for ARS Server v6.3 (SQL Server,
W2K3) on a dev server.
Because the Ins
ssion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Lucero, Michelle - IST contractor
Sent: Wednesday, January 24, 2007 10:04 AM
To: arslist@ARSLIST.ORG
Subject: Re: Issues since patch #19 or #20
**
Hi, Robert:
Same environment, but still on ARS 6.3 Patch 18 (Windows 2003, SQL Server 2000
ednesday, January 24, 2007 3:18 AM
To: arslist@ARSLIST.ORG
Subject: Issues since patch #19 or #20
**
Hello list,
ARServer 6.3 p20
Win2k3
MS SQL
since installation of patch 19 or 20, we fave the following issues :
- Escalation Notify Emails do not include all fields at HTML templates any
Hello list,
ARServer 6.3 p20
Win2k3
MS SQL
since installation of patch 19 or 20, we fave the following issues :
- Escalation Notify Emails do not include all fields at HTML templates anymore
(doesnt matter if some fields are selected or all fields is selected)
(filter notifications work fine)
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