)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Roger Justice
Sent: Friday, November 10, 2017 5:19 PM
To: arslist@ARSLIST.ORG
Subject: [EXTERNAL] Re: Not Remedy - Yeah I know - Open Position - ServiceNow
Developer - Service Catalog Experience a Must
** I can follow instructions. Please include if the developer
I can follow instructions. Please include if the developer needs scripting
experience.
-Original Message-
From: Sanford, Claire
To: arslist
Sent: Fri, Nov 10, 2017 4:26 pm
Subject: Not Remedy - Yeah I know - Open Position - ServiceNow Developer -
Service Catalog Experience a Must
join our really great team.
You must already have the ability to work in the USA. We can’t sponsor a visa.
The position is for a ServiceNow Developer with strong Service Catalog
experience.
There will be a test and the guys doing the testing are really sharp.
It is a great company to work for
Hi Folks,
Meta-Update now handles BOTH ARS and ServiceNow. Connections can be opened to
both server types and unlike data can be migrated between the two systems using
all the power of Meta-Update to perform changes.
In BMC Remedy, you can use $field$. In Meta-Update, you use $Tag
Hi all,
Recently I can see a lot of organization start implement servicenow , is
that means remedy will stage back.
I would like to open discussions about the subject
Thanks
--
Sent from Gmail Mobile
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ther.
>
>
>
>
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Richter, Howard (CEI-Atlanta)
> Sent: Thursday, August 06, 2015 5:47 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: OT: ServiceNow Developer Needed in S
ehalf Of Richter, Howard (CEI-Atlanta)
Sent: Thursday, August 06, 2015 5:47 AM
To: arslist@ARSLIST.ORG
Subject: Re: OT: ServiceNow Developer Needed in Santa Monica, CA
**
Anna,
We are engineers, so one rule is no grammar/spell checking, unless in fun.
hbr
Howard Richter, Senior Remedy Administ
I will ask around.
Howard Richter, Senior Remedy Administrator
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Mike Campbell
Sent: Wednesday, August 05, 2015 4:27 PM
To: arslist@ARSLIST.ORG
Subject: Re: [arslist] ServiceNow Developer Needed in
slist@ARSLIST.ORG
Subject: Re: [arslist] OT: ServiceNow Developer Needed in Santa Monica, CA
**
Having done some SNOW training I personally felt it's a shitty product with a
very pretty interface.. I don't think you'll get too many cross overs unless
the quality of the ServiceNOW pr
Having done some SNOW training I personally felt it's a shitty product with
a very pretty interface.. I don't think you'll get too many cross overs
unless the quality of the ServiceNOW product improves a 100 fold.. Recently
I heard a big MA based company that switched to SNOW from
Bwahahahahaha LOL this thread!
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Ken Pritchard
Sent: Wednesday, August 05, 2015 2:50 PM
To: arslist@ARSLIST.ORG
Subject: Re: ServiceNow Developer Needed in Santa Monica, CA
**
Why not. At Burger King
Why not. At Burger King you can have it ‘your way’?
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of jortega999 .
Sent: Wednesday, August 5, 2015 3:21 PM
To: arslist@ARSLIST.ORG
Subject: Re: ServiceNow Developer Needed in Santa Monica, CA
Howard, Any chance you know a Remedy Developer looking for a new opportunity?
My client is in Arizona. Thanks,
Mike
From: "Richter, Howard (CEI-Atlanta)"
To: arslist@ARSLIST.ORG
Sent: Wednesday, August 5, 2015 12:16 PM
Subject: Re: ServiceNow Developer Needed in Santa
a Peters
wrote:
> **
>
> Considering how many people are moving from Remedy into the ServiceNow
> space, I thought there might be some cross-over and a decent chance to at
> least network.
>
>
>
> By the way, “YOUR” should be “YOU’RE” as in “you’re making me hungry.”
>
>
Considering how many people are moving from Remedy into the ServiceNow space, I
thought there might be some cross-over and a decent chance to at least network.
By the way, "YOUR" should be "YOU'RE" as in "you're making me hungry."
~Anna
From: Actio
Your making me hungry
Howard Richter, Senior Remedy Administrator
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury
Sent: Wednesday, August 05, 2015 3:29 PM
To: arslist@ARSLIST.ORG
Subject: [arslist] OT: ServiceNow Developer Needed in
t;
>>
>> From: Action Request System discussion list(ARSList)
>> [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
>> Sent: Wednesday, August 05, 2015 3:07 PM
>> To: arslist@ARSLIST.ORG
>> Subject: Re: [arslist] ServiceNow Developer Needed in Santa Monica, C
>
>
>
> Howard
>
>
>
> *Howard Richter, Senior Remedy Administrator*
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing
> *Sent:* Wednesday, August 05, 2015 3:07 PM
> *To:* arslist@ARS
: arslist@ARSLIST.ORG
Subject: Re: [arslist] ServiceNow Developer Needed in Santa Monica, CA
**
Anna,
I'm not bashing you, I'm just curious, why you would come to a discussion list
dedicated to Remedy discussion looking for a SNOW Developer?
On Wed, Aug 5, 2015 at 1:04 PM Anna Peters
mailt
Good Afternoon, ARSLIST!
The Digital Media Services division of one of the largest wireless companies in
the U.S. is in need of a full-time, permanent ServiceNow Administrator. This
division is on the cutting edge of Content Delivery Network (CDN) technology,
offers competitive benefits, and
Media Services division of one of the largest wireless
> companies in the U.S. is in need of a full-time, permanent ServiceNow
> Developer. This division is on the cutting edge of Content Delivery Network
> (CDN) technology, offers competitive benefits, and has an incredible campus
> in
Good Afternoon, ARSLIST!
The Digital Media Services division of one of the largest wireless companies in
the U.S. is in need of a full-time, permanent ServiceNow Developer. This
division is on the cutting edge of Content Delivery Network (CDN) technology,
offers competitive benefits, and has
occasions. Are
> you married to an unscrupulous and immoral salesman?
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Stroud, Natalie K
> *Sent:* Monday, December 02, 2013 5:58 PM
> *To:* arslist@ARSLIST.ORG
&
PM
To: arslist@ARSLIST.ORG
Subject: Re: [EXTERNAL] Re: OT: ServiceNow
**
Jesus:
I think you would do well to do some more thinking on this idea before you do
that. Do you know anything at all about this guy's wife? After all, the fact
that the husband may be a bit of a jerk doesn't n
it
comes sniffing your way...)
Natalie Stroud
SAIC @ Sandia National Laboratories
ARS-ITSM Reporting Specialist
Albuquerque, NM USA
nkst...@sandia.gov<mailto:nkst...@sandia.gov>
ITSM 7.6.04 SP2 - Windows 2003 - SQL Server 2008
From: Action Request System discussion list(ARSList)
[mailto:
laurent matheo
Sent: Tuesday, November 26, 2013 12:41 PM
To: arslist@ARSLIST.ORG
Subject: Re: OT: ServiceNow
**
I was working on a proposal for my company, migration from 7.6.04 to 8.x.
We showed the whole « migration in multiple steps and data migration » process.
Customer told us (I quote, well... q
Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Sweety Khanna
Sent: Tuesday, November 26, 2013 7:42 PM
To: arslist@ARSLIST.ORG
Subject: Re: OT: ServiceNow
Just a reduction in installation time is not enough to say that iSNow i
t@ARSLIST.ORG
Subject: Re: OT: ServiceNow
**
I was working on a proposal for my company, migration from 7.6.04 to 8.x.
We showed the whole « migration in multiple steps and data migration » process.
Customer told us (I quote, well... quote translated from French):
« SNOW presale & tech e
rely don¹t wanna go this road, lying to get a deal Imagine I get on
the project later, total waste and utter failure.
De : "Pierson, Shawn"
Répondre à :
Date : mardi 26 novembre 2013 22:34
À :
Objet : Re: OT: ServiceNow
**
My company has also recently taken a look at Servi
velopment, but not in QA or production. It took
> three critical tickets and four days to get this worked out. Couple that
> with the hoops you need to jump through to get a simple customization like a
> notification filter done makes and I am fed up.
>
> When I first heard about Servic
that with the
hoops you need to jump through to get a simple customization like a
notification filter done makes and I am fed up.
When I first heard about ServiceNow, I was not impressed, after all I was a
Remedy guy. However by the time the Berlin version came out I was impressed by
how easy
uot;the cloud" yet. I've also come to the opinion that us
Remedy folks are maybe more opposed to some of the people involved with
ServiceNow and their marketing techniques than the anything else. Either way,
I plan to keep my eye on them and if my management told me tomorrow that they
That is I was looking at SNOW in terms of knowing what's good and what is
bad. No product is the best at everything.
I am certainly more open minded about the products than most folks I met at
the SNOW conference were.
To them [SNOW conference attendees, the ServiceNow employees and o
Not me. I was picking on LJ!
Dave
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of David Charters
Sent: Friday, November 22, 2013 11:27 AM
To: arslist@ARSLIST.ORG
Subject: Re: OT: ServiceNow
**
Why y'all gotta pick on Stephen?
Sincerly,
Why y'all gotta pick on Stephen?
Sincerly,
David Charters
Charters Technologies
317-331-8985
Original message
From: stephen leith
Date:11/22/2013 10:47 AM (GMT-05:00)
To: arslist@ARSLIST.ORG
Subject: Re: OT: ServiceNow
**
Lol :)
Thanks for the response, I'
cussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of stephen leith
> Sent: Friday, November 22, 2013 7:39 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: OT: ServiceNow
>
> **
> Yes I understood that.
>
> The amount of remedy guys I know that are tryin
T +1 425 889 3952
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of stephen leith
Sent: Friday, November 22, 2013 7:39 AM
To: arslist@ARSLIST.ORG
Subject: Re: OT: ServiceNow
**
Yes I understood that.
The amount of remedy guys I know that are
>> > Shawn Pierson
>> > Remedy Developer | Energy Transfer
>> >
>> >
>> > -Original Message-
>> > From: Action Request System discussion list(ARSList)
>> > [mailto:arslist@ARSLIST.ORG] On Behalf Of stephen Lei
LIST.ORG] *On Behalf Of *LJ LongWing
> *Sent:* Friday, November 22, 2013 10:27 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: OT: ServiceNow
>
>
>
> **
>
> I think what Shawn was saying was your request may have been something
> like walking into a Chevy dealership an
ST.ORG] On Behalf Of LJ LongWing
Sent: Friday, November 22, 2013 10:27 AM
To: arslist@ARSLIST.ORG
Subject: Re: OT: ServiceNow
**
I think what Shawn was saying was your request may have been something like
walking into a Chevy dealership and asking the sales people where the closest
Ford dea
-Original Message-
> > From: Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] On Behalf Of stephen Leith
> > Sent: Friday, November 22, 2013 9:06 AM
> > To: arslist@ARSLIST.ORG
> > Su
; -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of stephen Leith
> Sent: Friday, November 22, 2013 9:06 AM
> To: arslist@ARSLIST.ORG
> Subject: ServiceNow
>
> Hi everyone.
>
> Does anybo
, November 22, 2013 9:06 AM
To: arslist@ARSLIST.ORG
Subject: ServiceNow
Hi everyone.
Does anybody know of a ServiceNow equivalent of the ARS list?
Stephen Leith
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Hi everyone.
Does anybody know of a ServiceNow equivalent of the ARS list?
Stephen Leith
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"Where the Answers Are, and have been for 20 years"
The test drive instance does not really bring out all the goods the way
SNOW demo instances do. SNOW is selling the ease of development concept as
much as ease of use through Demo instances.
Here are a few thoughts. Separate Support Staff from admin and provide
another "admin" option to log in. Gi
BMC also has the online ITSM demo instance available for those who want to
test drive since atleast an year to my knowledge. You just need to provide
a few details to sign in.
It is not as open as SNOW where you don't even need sign in but still not
too cumbersome to sign in.
http://go.bmc.com
I second John. Not only is documentation available, but even demo instances
are available that help to build an ecosystem that helps in marketing of
SNOW.
Last but not the least you must know the strategies that competitors are
using...you might learn a thing or two..doesn't hurt :-) !
Raman
On
Natalie
And refreshing that SNOW documentation is not hidden behind some dated
"if you've not paid your support, you can't read it" philosophy...
John
___
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"Wh
System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Stroud, Natalie K
Sent: Friday, April 26, 2013 3:42 PM
To: arslist@ARSLIST.ORG
Subject: OT: [EXTERNAL] Re: ServiceNow
**
While I realize that the point of researching ServiceNow could be to underscore
the ways that Remedy is
While I realize that the point of researching ServiceNow could be to underscore
the ways that Remedy is a better product, it nevertheless strikes me as a bit
ironic when the Remedy discussion list is so on the ball that members even know
the location of the competition's documentation.
Sent: Friday, April 26, 2013 3:09 PM
To: arslist@ARSLIST.ORG
Subject: ServiceNow
**
I need to get up to speed on ServiceNow. Does anyone have, or might be able to
point to, technical documentation, whitepapers, development characteristics,
etc.?
Thanks
David Drake
david.dr...@kbslp.com
I need to get up to speed on ServiceNow. Does anyone have, or might be able to
point to, technical documentation, whitepapers, development characteristics,
etc.?
Thanks
David Drake
david.dr...@kbslp.com
Amusing
___
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"Where the Answers Are, and have been for 20 years"
IST.ORG>"
mailto:arslist@ARSLIST.ORG>>
Date: Fri, 11 Jan 2013 13:08:21 -0500
To: "arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>"
mailto:arslist@ARSLIST.ORG>>
Subject: Re: ServiceNow as SRM replacement?
**
Like this person said – cost of the product itself.
e it – I have seen
customers throw away $10M in Tivoli work, so getting one competitor's ITSM
system to replace the module of another competitor's is certainly within the
bounds of believability – it does seem likely to fail.
My background: I have a customer considering moving to Servic
System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller
Sent: Friday, January 11, 2013 4:48 PM
To: arslist@ARSLIST.ORG
Subject: Re: ServiceNow as SRM replacement?
**
I just realized NetMeeting is a GoToMeeting product. I was trying to figure
out who was still
I just realized NetMeeting is a GoToMeeting product. I was trying to
figure out who was still using MS Net Meeting :)
Jason
On Fri, Jan 11, 2013 at 12:03 PM, Joe D'Souza wrote:
> NetMeeting
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#x27;Souza
> Sent: Friday, January 11, 2013 11:35 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: ServiceNow as SRM replacement?
>
> I don't get that twitter and RSS integration and the need for that either.
> I can understand the need for available OTB integrations to other mass
The reason multiple products succeed in the market place (Windows, MAC) or
(Android, iOS) is because they address a need for some number of users.
Look at the history of Project Management or Report Writing software.
Having spent a number of years in the Software Industry, the worst thing
to base
@ARSLIST.ORG
Subject: ServiceNow as SRM replacement?
> Joe D'Souza scribed:
>
> I get that. But I just do not see it as a professional tool to do that.
But it's worse than that: Twitter is banned by many corporate proxies so
whether it's Remedy On Premises or Remedy
ys receive the entire
> SNOW platform no matter which piece(s) you choose to use.
>
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza
> Sent: Friday, January 11, 2013 1:19 PM
> To: ars
PM
To: arslist@ARSLIST.ORG
Subject: Re: ServiceNow as SRM replacement?
**
Really? What's it called?
Joe
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury
Sent: Friday, January 11, 2013 9:01 AM
To:
> Joe D'Souza scribed:
>
> I get that. But I just do not see it as a professional tool to do that.
But it's worse than that: Twitter is banned by many corporate proxies so
whether it's Remedy On Premises or Remedy On Demand, good luck in
persuading the average corporate IT Compliance/Security t
(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza
Sent: Friday, January 11, 2013 12:35 PM
To: arslist@ARSLIST.ORG
Subject: Re: ServiceNow as SRM replacement?
I don't get that twitter and RSS integration and the need for that either. I
can understand the need for ava
-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, LJ CTR MDA/IC
Sent: Friday, January 11, 2013 1:40 PM
To: arslist@ARSLIST.ORG
Subject: Re: ServiceNow as SRM replacement?
Joe,
I used to be confused about Twitter as wellbut look at it as just
nuary 11, 2013 1:08 PM
Subject: Re: ServiceNow as SRM replacement?
**
Like this person said - cost of the product itself. Sometimes a short term
vision for short term gains can lead to long term losses. Then again it could
be lack of funding itself. With the economy that is perhaps b
thing going onsure, why not.
>
> -Original Message-
> From: Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza
> Sent: Friday, January 11, 2013 11:35 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: ServiceNow as
*Sent:* Friday, January 11, 2013 8:59 AM
>
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: ServiceNow as SRM replacement?
>
>
> ** **
>
> ** those people are called managers , and not leaders.. they are bean
> counters and not leaders...
> they are narcissistic about
bject: Re: ServiceNow as SRM replacement?
I don't get that twitter and RSS integration and the need for that either. I
can understand the need for available OTB integrations to other mass
communication media such as maybe Skype or NetMeeting.
But Twitter? To tweet what exactly?
"Oh I j
Couple comments:
1. The cost of SNOW implementation and 5 years of "licenses" was still
cheaper than our incomplete Remedy implementation (in our scenario)
I can sell you a marble - that will cost less than SNOW implementation and
5 years licenses. That is sort of a misleading thing to consider.
it on cleaner tools
like Skype or NetMeeting or good old email.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Pierson, Shawn
Sent: Friday, January 11, 2013 9:36 AM
To: arslist@ARSLIST.ORG
Subject: Re: ServiceNow as SRM re
Really? What's it called?
Joe
_
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury
Sent: Friday, January 11, 2013 9:01 AM
To: arslist@ARSLIST.ORG
Subject: Re: ServiceNow as SRM replacement?
Could be the ole &quo
AM
To: arslist@ARSLIST.ORG
Subject: Re: ServiceNow as SRM replacement?
** those people are called managers , and not leaders.. they are bean
counters and not leaders...
they are narcissistic about making a name for themselves, rather than be
content.. and make slow moves ...
just because you
@ARSLIST.ORG
Subject: Re: ServiceNow as SRM replacement?
**
Why do people feel the need to switch to Service Now to begin with? Just
curious.
Lisa Kemes
On Thu, Jan 10, 2013 at 6:37 PM, Tauf Chowdhury wrote:
All,
A little birdie was chirping the other day and I heard something about
alf Of patrick zandi
Sent: Friday, January 11, 2013 9:49 AM
To: arslist@ARSLIST.ORG
Subject: Re: ServiceNow as SRM replacement?
** you mention SSO .. it is weird why they did not continue ARSSSO ... It
worked great.. I had it working with the Air Force Research Laboratory Rome NY,
It was definit
I agree with this.
I do think it is "grass is greener"
&&
Aggressive sales.
Other than that -- not really a benefit - if you ask me.
&&
Distaste -- sometimes companies just get "upset" with a BMC position or
salesperson - and choose to leave because of personal "grudge".
&&
New CIO comes in
Patrick,
ARSSO? What's that?
If anyone is really interested in learning about the benefits of SNOW,
joining a SNOW forum and asking the question may be a good use of some
time. I know people who have nothing but good things to say about SNOW
even when given the choice of ITSM products: there are
shop.
- Original Message -
From: "Lee Cullom"
Newsgroups: public.remedy.arsystem.general
To:
Sent: Friday, January 11, 2013 9:37 AM
Subject: Re: ServiceNow as SRM replacement?
Tauf,
Note: Implementation of ServiceNow's Service Catalog is extremely
time-consuming as
rslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury
> Sent: Thursday, January 10, 2013 6:38 PM
> To: arslist@ARSLIST.ORG
> Subject: ServiceNow as SRM replacement?
>
> All,
> A little birdie was chirping the other day and I heard something about
> SNow having an integration or
uot; to see the product in action
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury
Sent: Thursday, January 10, 2013 6:38 PM
To: arslist@ARSLIST.ORG
Subject: ServiceNow as SRM replacement?
All,
A little bird
ury
Sent: Thursday, January 10, 2013 5:38 PM
To: arslist@ARSLIST.ORG
Subject: ServiceNow as SRM replacement?
All,
A little birdie was chirping the other day and I heard something about SNow
having an integration or some type of implementation scenario where it is
taking the place of SRM But
craftanalytics.com<http://www.northcraftanalytics.com/>
Click on "View Demo" to see the product in action
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Sylvain YVON
Sent: Friday, January 11, 2013 9:11 AM
To: arslist@ARSLIST.ORG
Subject: Re: ServiceNo
**
Their main argument is that SNOW was designed for the modern cloud
architectures, as opposed to AR System & ITSM which had to adapt. I'm still
looking for plain numbers to see how Remedy Force and Remedy On Demand are
doing worldwide.
By the way, SNOW can be run either as SaaS or on-premise.
I
Could be the ole "grass is greener on the other side" bit.
For the specific thing that I was talking about, it seems that SNow is
making a push to get their foot in the door by offering their service
catalog functionality sitting in top of Remedy.
Sent from my iPhone
On Jan 11, 2013, at 8:53 AM,
those people are called managers , and not leaders.. they are bean
counters and not leaders...
they are narcissistic about making a name for themselves, rather than be
content.. and make slow moves ...
just because you have a degree, does not mean you are smart...
Cecil Lawson: Brilliant man an
Why do people feel the need to switch to Service Now to begin with? Just
curious.
Lisa Kemes
On Thu, Jan 10, 2013 at 6:37 PM, Tauf Chowdhury wrote:
> All,
> A little birdie was chirping the other day and I heard something about
> SNow having an integration or some type of implementation sc
Of John Sundberg
Sent: Thursday, January 10, 2013 10:46 PM
To: arslist@ARSLIST.ORG
Subject: Re: ServiceNow as SRM replacement?
**
(I mention Kinetic products in this post - move along if you don't like that)
***If anybody wants to know more -- call me or email me direct.
Tauf,
I am aware of
, and we have a response for another due tomorrow)
I am seeing ServiceNow pop up in RFPs (nearly all of them) - where the base
system is ARS - and they want a Service Catalog on top.
I do not know how SNOW is integrating with BMC - but the way to do it is
with the APIs not with WebServices. Of the p
bother
to find out what it was.. but the moment they switched over to ServiceNow,
they started having problems which is when this person found out they were
now using ServiceNow and the shift they made was from Remedy..
So I guess ServiceNow can make its presence felt :-) - which is not always a
good
Not sure if any of the "ITSM Independent Consultants" on ARSList were
interviewed for this article, but it's a recommended read for those considering
ServiceNow.
ServiceNow: Disaffected Customers Mark The Peak Of Its Hype Cycle
http://seekingalpha.com/article/1101901-service
ServiceNow is an offsite hosted solution to the best of my knowledge, so if
your solution is hosted onsite, I see a few problems there.
One of the reasons you want your solution hosted onsite is to be able to
maintain it at your schedule and not someone else's. Also you do not want
someone
All,
A little birdie was chirping the other day and I heard something about
SNow having an integration or some type of implementation scenario
where it is taking the place of SRM But still have AR and ITSM on the
fulfillment side. I'm sure it's possible but my question to you folks
is:
1. Have you
As a satisfied user (since 2000) of API (Remedy, lately Java-based) to access
directly the Database files, I wld appreciate any comments on similar use with
the above -- is it as easy as Remedy (e.g. 7.6)? Any problems? Thanks!
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