: 31 May 2016 08:44
To: arslist@ARSLIST.ORG
Subject: Re: How to prioritise the Knowledge Articles while search from the
Requestor Console for the End Users?
Still waiting for the response.
___
UNSUBSCRIBE or access ARSlist
Still waiting for the response.
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"
Hi Experts,
How to prioritize the Knowledge Articles while search for the related item
from the Requester Console for the End Users?
We are in ITSM 8.1 version & need to prioritize the Knowledge Articles for all
searches so that when anyone " End user" as well as "Sup
Hi Team,
We have an article for which Internal Usage is Set to YES, that article is
getting visible in SRM Entry console for END USERS/SRM USERS which is not
expected.
Kindly suggest how the issue can be fixed!
Regards,
-Babajan
Subject: Re: MyIT SmartIT, FAQ/Help for end users?
**
BMC has a big collection of documents and videos at:
https://docs.bmc.com/docs/display/NP/BMC%20MyIT%20and%20BMC%20Remedy%20with%20Smart%20IT
I used that to get started with setting up the product.
On Fri, Nov 14, 2014 at 3:19 PM, Richter
Good Friday all,
Does anyone know of any FAQs or help for the end users of MyIT Smart IT and if
so where is it?
Have a great weekend,
Howard
Howard Richter, Remedy Administrator
6205 Peachtree Dunwoody Road, Atlanta, GA 30328-4524
Email = howard.rich...@coxinc.commailto:howard.rich
:
**
Good Friday all,
Does anyone know of any FAQs or help for the end users of MyIT Smart IT
and if so where is it?
Have a great weekend,
Howard
*Howard Richter, Remedy Administrator*
6205 Peachtree Dunwoody Road, Atlanta, GA 30328-4524
Email = howard.rich...@coxinc.com
Thanks but I was looking for simple docs for the end user.
Have a great weekend
Howard
Sent from my Android phone using TouchDown (www.nitrodesk.com)
-Original Message-
From: Jeremy Muchler [jeremy.much...@gmail.com]
Received: Friday, 14 Nov 2014, 4:43PM
To: arslist@ARSLIST.ORG [arslist
-- Introducing Rapid Technologies rMobility --
rMobility is a mobile-browser friendly way for end users to approve, submit,
update and check status of open ITSM requests. You can rapidly give your
business customers access to see their requests on their device or desktop.
Because it is simply
Hi Team,
When we accessing the Report Console from Overview Console, getting below
error message. This is not occuring to all. Only few user having this. If
any one experience with this, please advise.
org.xml.sax.saxparseexception premature end of file.
Regards,
Suresh Loganathan
haven't tested this but it should work
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Karthick S
Sent: Wednesday, May 07, 2014 3:50 AM
To: arslist@ARSLIST.ORG
Subject: Set Month End Date
**
I need to Set a Month End Date in a field Called Due
System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of pritch
Sent: Wednesday, May 07, 2014 4:34 PM
To: arslist@ARSLIST.ORG
Subject: Re: Set Month End Date
Wouldn't the calculation of 32 days cause it to possibly jump over a month? ie
if the ticket is created on March 31
frederick.w.gro...@xo.com
To: arslist@ARSLIST.ORG
Sent: Wednesday, May 7, 2014 11:35:12 AM
Subject: Re: Set Month End Date
This is the way I have done it in the past (Note: I am using US date format so
convert as needed)
Set Fields actions (in Filter or Active Link)
Action 1:$ztmp string field
Month End Date
**
I need to Set a Month End Date in a field Called Due Date. Please find the
below.
Example: Ticket created Date is 7/05/2014 12:00:00 AM and the Due Date should
have 31/05/2014 11:59:59 PM. it should automatically calculate or populate the
Month End Date in Due Date field
Subject: Re: Set Month End Date
**
Karthick,
It is years since I have done this type of calculations.
In your example I would find the first day of the next month and then just take
minus one day. The outcome would the last day of the month you are in.
~
Terje
-Original Message-
From
Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Karthick S
Sent: Wednesday, May 07, 2014 2:50 AM
To: arslist@ARSLIST.ORG
Subject: Set Month End Date
**
I need to Set a Month End Date in a field Called Due Date. Please find the
below
)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Karthick S
Sent: Wednesday, May 07, 2014 8:50 AM
To: arslist@ARSLIST.ORG
Subject: Set Month End Date
**
I need to Set a Month End Date in a field Called Due Date. Please find the
below.
Example: Ticket created Date is 7/05/2014 12:00:00 AM and the Due Date should
I need to Set a Month End Date in a field Called Due Date. Please find the
below.
Example: Ticket created Date is 7/05/2014 12:00:00 AM and the Due Date
should have 31/05/2014 11:59:59 PM. it should automatically calculate or
populate the Month End Date in Due Date field.
I have used
Hello ARSlist,
Announcing a webinar to introduce a new mobile solution for end-user access to
ITSM and Remedy support applications.
Designed with the end user in mind, rMobility provides…
• the ability to submit, update and check status of open Remedy
requests - on any mobile device
All,
HAPPY FRIDAY
I know that this is the only and best list dealing with all things remedy,
however, our shop uses TMART to talk to BPPM, to open incidents in Remedy. I
heard a rumor that BMC TMART might be going away.
So I need to ask, has anyone else heard that?
And just
Hello List,
The WWRUG13 is slowly coming to an end, and it was great. Good people,
interesting sessions nice vendor fair, . And I just want to thank
all those who worked very hard, mostly in the evenings and during
weekends, so that we could all come together this week, exchange ideas
to an end
Hello List,
The WWRUG13 is slowly coming to an end, and it was great. Good people,
interesting sessions nice vendor fair, . And I just want to thank
all those who worked very hard, mostly in the evenings and during
weekends, so that we could all come together this week
Hello all,
Looking for a
form which has the service request REQ and the back end application ID (CHG,
INC, WOI etc..) in the same form. The SRM:Request (and hope this is not a
broken workflow) does not hold the values of the above in the same record. I
found that some REQ's have no back
See if the form SRM:AppInstanceBridge is what you are looking for.
Sent from my iPhone
On Jun 10, 2013, at 8:40 AM, Frex Popo frexp...@yahoo.fr wrote:
**
Hello all,
Looking for a form which has the service request REQ and the back end
application ID (CHG, INC, WOI etc..) in the same form
Lisa,
It's quite simple actually. The Date/Time that is stored in a Date/Time
field is correct and adjusts based on the client view of data (what
tz/dst/etc) is currently in effect. The values stored in character fields
(the right hand box in your image) is just that, text, and doesn't adjust
, October 09, 2012 11:12 AM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Pending Start and End Time Fields
** **
**
Longwing,
Thanks for swift response. Some forms are capturing this info in OOB.
1. I need to discover Pending start and end time
or
2. Overall
Team,
I need to discover the ticket (Pending Status) pending start time and
pending end time info.Which form and field is capturing this info. Can you
please kindly advice the same.
I am waiting for your speedy response.
Regards,
Suresh Loganathan
@ARSLIST.ORG] On Behalf Of Suresh Loganathan
Sent: Tuesday, October 09, 2012 8:41 AM
To: arslist@ARSLIST.ORG
Subject: Pending Start and End Time Fields
**
Team,
I need to discover the ticket (Pending Status) pending start time and pending
end time info.Which form and field is capturing this info. Can
Longwing,
Thanks for swift response. Some forms are capturing this info in OOB.
1. I need to discover Pending start and end time
or
2. Overall Pending time info
Regards,
Suresh Loganathan.
On Tue, Oct 9, 2012 at 8:31 PM, Longwing, LJ CTR MDA/IC
lj.longwing@mda.mil wrote:
Suresh,
Based
This is just something we did a couple of days ago for one of our client.
What you need is a back end form and 2 filters. Filter 1 will fire on status
change to pending which marks the start of the pending state and makes an entry
in the backend form. Now filter 2 will fire on status change
, 2012 11:12 AM
To: arslist@ARSLIST.ORG
Subject: Re: Pending Start and End Time Fields
**
Longwing,
Thanks for swift response. Some forms are capturing this info in OOB.
1. I need to discover Pending start and end time
or
2. Overall Pending time info
Regards,
Suresh Loganathan.
On Tue, Oct 9
Congratulations to Anders Wilhelm for being the first to register and submit
a topic for consideration by the WWRUG Board.
As the first to submit a topic this week he gets his topic published here
(yes we still have to review it as a team, but I think it has a chance of
being accepted!) of
possible desktop available to your end users that is within your budget. The
performance testing of the web client in BMC published numbers was done on an
Intel i7 2.93 Ghz, 12GB RAM laptop, but less powerful systems can still provide
reasonable performance since there are other variables
, March 21, 2012 9:22 AM
To: arslist@ARSLIST.ORG
Subject: Re: End user workstation's hardware/software recommendations from BMC
for ARS/ITSM 7.6.04
**
They’re in the Install Guide. The Compatibility matrices are for information
about what products are compatible with AR System.
Client tool
Hi All,
I am looking for an official document saying something about recommended
hardware/software specifications for end user for ARS/ITSM 7.6.04.
There is no document at below location saying anything about recommended end
user workstation config :
http://www.bmc.com/support/reg
There is also mod_proxy_ajp in Apache 2.2 that allows you to use AJP without
the problems in mod_jk. mod_proxy_ajp can be compiled for Apache 2.0 for
those folks running that version of Apache.
AJP, in practice, is more efficient than using HTTP.
Axton
On Wed, Sep 21, 2011 at 10:22 PM, John
Just curious if anyone has done any configuration of an apache front end web
server for a back end mid-tier server. Our server environment requires a DMZ
so we are fronting our mid-tiers through apache servers. What we were not able
to figure out was how to load balance the connection from
into that MidTier which creates a servlet
session then that session is broadcast to all the
other Tomcat servers.
On Sep 21, 9:49 am, Garrison, Sean (Norcross)
sean.garri...@fiserv.com wrote:
Just curious if anyone has done any configuration of an apache front end web
server for a back end mid-tier server. Our
Hello,
Chuck: You are referring to session replication. I do not believe BMC support
this although it may work. If all the objects placed in the session are
serializable then it should work.
Sean: mod_wl will perform the load balancing for you, but WL has an HTTP
connector so if Apache is
Just signed up today. Will be staying at nearby Hyatt, because I can use
points to pay for the room.
Thank you for the discount code for the conference!
Rick
On Aug 7, 2011 2:00 PM, Daniel Bloom danielbl...@rogers.com wrote:
Hi Everyone, just a reminder that we are only 6 weeks out from the
Hi Everyone, just a reminder that we are only 6 weeks out from the
conference now!
Our schedule should be filled in with all the details shortly, but it
includes all sorts of
Customer stories, and details on how to do things, and sessions about the
soon to arrive
Latest release 7.7 [release
Sent: Friday, May 13, 2011 10:13 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARSystem DB Connection Password Reset from Application end
**
Thanks for the reply Scott.
I did the changes, but now when I try to start the ARS service, I get following
errors -
exec(): 0509-036 Cannot load program
from Application end
**
Hello List,
I need help on our current situation -
We are in middle of SLM 7.6.04 installation on ARS 7.6.04 with ITSM 7.6.04.
While ARS installation, we changed the DB password for ARSystem.
While SLM installer was not connecting to DB, so our intelligent DBA
#Admin#.
Andunfortunatelyour installing teamforgot the password given whileARS installation, so nowARS is notcoming up due to password conflict.
As we are not sure of password at application end, we are unable toresetDB login password to correct one.
Is there a way to change the password
the ARSystem Administrator Console.
Scott Parrish
IT Prophets
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Vaibhav Singhal
Sent: Thursday, May 12, 2011 10:14 PM
To: arslist@ARSLIST.ORG
Subject: ARSystem DB Connection Password Reset from Application end
Parrish [sparr...@itprophets.com]
Sent: Friday, May 13, 2011 7:48 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARSystem DB Connection Password Reset from Application end
**
Create an entry in your ar.conf file to enter the password in clear text:
DB-Password:AR#Admin#
(you may want to double-check
description field. What I would like
to do is parse out the original subject line and place it in a Short
Description field. Challenge is I can't figure out how to identify the end of
line.
The long term solution would be to modify the email parsing, and the mid-tier
web services mapping
Hello everyone,
it is true that the version 6.3 of the Remedy is no supported by BMC?
could you tell me if this is true since (approximately)?
Thank you very much.
Peter
___
UNSUBSCRIBE or access ARSlist Archives at
Of team.rem...@libero.it
Sent: 08 March 2011 11:33
To: arslist@ARSLIST.ORG
Subject: 'The End' of support for Remedy 6.3.
Hello everyone,
it is true that the version 6.3 of the Remedy is no supported by BMC?
could you tell me if this is true since (approximately)?
Thank you very much.
Peter
It's a shame as it was a good solid release.
Good news, we still support SSO Plugin for AR System 6.3 and I believe
others have had success connecting Midtier 7.0 (for better performance)
to AR System 6.3, so there's still life in the system yet.
I agree John...
I have been around since version 2.0 and I would have to say 6.3 was a
good one.
On Mar 8, 8:07 am, John Baker jba...@javasystemsolutions.com wrote:
It's a shame as it was a good solid release.
Good news, we still support SSO Plugin for AR System 6.3 and I believe
others
Thank you very much.
Peter
Messaggio originale
Da: mark_walt...@bmc.com
Data: 8-mar-2011 12.46
A: arslist@ARSLIST.ORG
Ogg: Re: #39;The End#39; of support for Remedy 6.3.
Correct - as stated in the message from David Easter yesterday, support ended
for 6.3 when 7.5 was released. - Jan
Hi Mark,
do you know when version 7.1 support expire?
thanks in advance
Peter
Messaggio originale
Da: mark_walt...@bmc.com
Data: 8-mar-2011 12.46
A: arslist@ARSLIST.ORG
Ogg: Re: #39;The End#39; of support for Remedy 6.3.
Correct - as stated in the message from David Easter yesterday
The BMC Product Support Policy can be found here:
http://www.bmc.com/support/product-support-policy.html
Because the BMC support policy is version based and not time based, there is no
specific end-of-support date currently for 7.1.00. However, do keep in mind
that 7.1.00 was released 31-Aug
Thank you very much.
VERY INTERESTING!
Peter
Messaggio originale
Da: david_eas...@bmc.com
Data: 8-mar-2011 16.43
A: arslist@ARSLIST.ORG
Ogg: Re: #39;The End#39; of support for Remedy 6.3.
The BMC Product Support Policy can be found here:
http://www.bmc.com/support/product-support
Hi All,
What I would like to do is parse the first line of a large character field? I
want to take that first line and do a set field into s short description field
Thanks
Mark
Mark Brittain
Remedy Developer
NaviSite
end of line
**
Hi All,
What I would like to do is parse the first line of a large character field? I
want to take that first line and do a set field into s short description field
Thanks
Mark
Mark Brittain
Remedy Developer
NaviSite
mbritt
is the Short Description filed on your system? 128 Characters?
Thanks
Mark
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Reiser, John J
Sent: Wednesday, December 15, 2010 4:22 PM
To: arslist@ARSLIST.ORG
Subject: Re: Detect end of line
**
How big
-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Brittain, Mark
Sent: Wednesday, December 15, 2010 3:36 PM
To: arslist@ARSLIST.ORG
Subject: Re: Detect end of line
**
That is one approach that I am considering but the result is not clan and would
On 31.12.2009, at 0:29, John Sundberg wrote:
**
Just wondering -- is anybody heavily using MidTier 7.5 and the Mac?
Yes, we have a lot of MacOS clients to our Remedy HelpDesk.
It works fine only on FireFox or Chrome.. Safari after v.3 crashes when try to
open popups in Remedy...
If so
**
John...*Heavy* use of Mac and Mid-Tier - no, so far I'm the only one at my site.That said, the 7.5 (p3) mid-tier does officially support Safari on the Mac, and I can vouch for the fact that a 7.5 (p3) mid-tier on a Windows box does allow Safari/Mac users to use ITSM 7.01.x on a 7.01.p3 server.
Doug/all,
(Here is my 5 minutes of actual usage)
Thanks for the info.
I got a 7.5 MT Patch 3 setup - tried it this morning.
Yes the form opens (with Safari) -- here are some little issues
- Have to click on a word in a table -- not anywhere on the row in a
table (no big deal)
- dialogs
Just wondering -- is anybody heavily using MidTier 7.5 and the Mac?
If so -- happy?
If not happy -- why?
Followup -- will MidTier 7.5 work against 7.01 ARS?
And - is anybody doing it?
Side question - any idea why these files exist in the MidTier.war?
./WEB-INF/lib/arapi75.dll
Not sure if anyone has asked this question, so here I go. What about mass data
updates? We perform these on a daily basis. Selecting 100, 1,000, 10,000
records and doing a Modify All. Will this function be available when the WUT
goes away. I have tried this on the current Mid-Tier with no
Oh you silly people,
What counts is that a manager gets his name in lights somewhere and says I
did that ME ME ME...
Cash the check and head home to tahiti ///
It's not about you! it is about him!
/Sarcasmic Rant
On Mon, Oct 12, 2009 at 1:25 PM, PRUITT, CHRISTOPHER
christopher.pru...@hp.com
11:35 AM
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
**
Oh you silly people,
What counts is that a manager gets his name in lights somewhere and says I
did that ME ME ME...
Cash the check and head home to tahiti ///
It's not about you
...:)
--
*From:* Action Request System discussion list(ARSList) [mailto:
arsl...@arslist.org] *On Behalf Of *patrick zandi
*Sent:* Monday, October 12, 2009 11:35 AM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: End of Life for BMC(R) Remedy(R) User (Windows-based
client)
**
Oh you silly people
/
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of LJ Longwing
Sent: Monday, October 12, 2009 1:08 PM
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
**
Patrick, don't you know you can't use close tags
discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of strauss
Sent: Monday, October 12, 2009 2:20 PM
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
**
Those of us who have been reading Zandish for years know that most of his
postings begin
: End of Life for BMC(R) Remedy(R) User (Windows-based client)
**
He may open it the first time he start working with AR Server :-)
--
Jarl
2009/10/12 LJ Longwing lj.longw...@gmail.com
**
Patrick, don't you know you can't use close tags without first opening
them?you can leave them open
I am so glad it is easy to keep you guys happy..
On Mon, Oct 12, 2009 at 2:32 PM, LJ Longwing lj.longw...@gmail.com wrote:
** True...but now it's closed...so if he ever wants to use sarcasm again
he needs to re-open the tag.
--
*From:* Action Request System
Of Guillaume Rheault
Sent: Friday, October 02, 2009 10:45 AM
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
**
This is very very bad.
Here are some statements that are not true in our environment, where wer are
using RS 7.5, Mid-tier, ITSM 7.5.1
Good question
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of PRUITT, CHRISTOPHER
Sent: 12 October 2009 18:26
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
**
Not sure if anyone has asked
Lyle,
With which browsers did you test this?
Rick
-Original Message-
From: Lyle Taylor tayl...@ldschurch.org
Date: Mon, 12 Oct 2009 12:45:38
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
Quote
THIS IS NOT TRUE
Of patrick zandi
Sent: October 12, 2009 2:35 PM
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
** I am so glad it is easy to keep you guys happy..
On Mon, Oct 12, 2009 at 2:32 PM, LJ Longwing lj.longw...@gmail.com wrote:
**
True...but now it's closed
head down
Sorry Daniel, I'll try not to let it happen again
/head down
:)
_
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Daniel Bloom
Sent: Monday, October 12, 2009 12:50 PM
To: arslist@ARSLIST.ORG
Subject: ADM: RE: End of Life for BMC(R
, but there is still, IMO, room for improvement on the data entry/data
maintenance front for the backend/foundational forms
-Original Message-
From: Action Request System discussion list(ARSList) on behalf of Danny Kellett
Sent: Mon 10/12/09 2:46 PM
To: arslist@ARSLIST.ORG
Subject: Re: End
I'm on IE 7 now and saw pretty much the same thing with IE 6.
Lyle
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Rick Cook
Sent: Monday, October 12, 2009 12:49 PM
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows
@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
I'm on IE 7 now and saw pretty much the same thing with IE 6.
Lyle
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Rick Cook
Sent: Monday, October 12, 2009 12:49 PM
) on behalf of Lyle Taylor
Sent: Mon 10/12/09 2:45 PM
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
Quote
THIS IS NOT TRUE. The Remedy user tool 7.5 performs faster than mid-tier
7.5/browser.
/Quote
That is not the case here. Once forms have been
, I'll try not to let it happen again
/head down
:)
--
*From:* Action Request System discussion list(ARSList) [mailto:
arsl...@arslist.org] *On Behalf Of *Daniel Bloom
*Sent:* Monday, October 12, 2009 12:50 PM
*To:* arslist@ARSLIST.ORG
*Subject:* ADM: RE: End
You have received a secure email from tarner at Great Lakes Higher Education
Corporation and Affiliates
Please pick up the package at the following Web address:
https://securemail.glhec.org/ime?x=4-7816344-3982205-SIBRNDBMlang=en_US
The package will expire on Sunday January 10, 2010 at
I hope it would not end up being the next version of the RemedyWeb. That was a
fiasco!
Guillaume
-Original Message-
From: Action Request System discussion list(ARSList) on behalf of patrick zandi
Sent: Thu 10/08/09 10:49 PM
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R
of the
home grown apps sitting around at some of the companies out there.
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Guillaume Rheault
Sent: Friday, October 09, 2009 9:29 AM
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R
System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Guillaume Rheault
Sent: Friday, October 09, 2009 8:29 AM
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
**
I hope it would not end up being the next version
Of *Guillaume Rheault
*Sent:* Friday, October 09, 2009 8:29 AM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: End of Life for BMC(R) Remedy(R) User (Windows-based
client)
**
I hope it would not end up being the next version of the RemedyWeb. That
was a fiasco!
Guillaume
-Original Message
.
Fred
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of patrick zandi
Sent: Friday, October 09, 2009 9:55 AM
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
**
I remember using that as well, we had macs
*Sent:* Friday, October 09, 2009 9:55 AM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: End of Life for BMC(R) Remedy(R) User (Windows-based
client)
**
I remember using that as well, we had macs.. and it worked for them
nicely.. you had to have the right version of java..
I like remedyweb more
list(ARSList) on behalf of strauss
Sent: Fri 10/09/09 10:36 AM
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
I beg to differ. RemedyWeb was the ONLY solution our Macintosh users had that
actually worked for several years! After Remedy
we had a web programmer back in the day that wrote a custom front end for
ARWeb and basically used it as a web api to do what he needed...I like
MidTier better these days
_
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Guillaume Rheault
@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
we had a web programmer back in the day that wrote a custom front end for
ARWeb and basically used it as a web api to do what he needed...I like
MidTier better these days
_
From: Action Request System
*Subject:* Re: End of Life for BMC(R) Remedy(R) User (Windows-based
client)
**
I hope it would not end up being the next version of the RemedyWeb. That
was a fiasco!
Guillaume
-Original Message-
From: Action Request System discussion list(ARSList) on behalf of patrick
zandi
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
**
I have one question, what about macros?
Howard
On Fri, Oct 9, 2009 at 10:36 AM, strauss
stra...@unt.edumailto:stra...@unt.edu wrote:
**
I beg to differ. RemedyWeb was the ONLY solution our Macintosh users had that
actually
*Subject:* Re: End of Life for BMC(R) Remedy(R) User (Windows-based
client)
**
I have one question, what about macros?
Howard
On Fri, Oct 9, 2009 at 10:36 AM, strauss stra...@unt.edu wrote:
**
I beg to differ. RemedyWeb was the ONLY solution our Macintosh users had
that actually worked
Dave,
I'm sorry but the answer to more complicated macros is not an acceptable
answer. I would hope that by the time the desktop client does reach end of
life, there is a better answer than this.
Dave
From: Action Request System discussion list(ARSList
ssion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of AxtonSent: Saturday, October 03, 2009 2:12 AM
To: arslist@ARSLIST.ORGSubject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
I agree with your assessment that the MT trying to do the same thing as the user
I would love to see it..
I hope something else fills the void prior.. Really I do ..
I think it is possible.. but I think it will end up being the same thing
java based...
We'll see !!
This will be fun !
On Thu, Oct 8, 2009 at 9:31 PM, Doug Blair d...@blairing.com wrote:
** Patrick, Lisa et
Ridgewood Drive | Menomonee Falls, WI 53051 | office: (262)
703-7763 | e-mail: tony.worthing...@kohls.com
From:
Jason Miller jason.mil...@gmail.com
To:
arslist@ARSLIST.ORG
Date:
10/02/2009 12:51 PM
Subject:
Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
Sent by:
Action Request
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
I agree with your assessment that the MT trying to do the same thing as
the user tool; I do not this it makes for a good web experience at all;
multiple browsers running to access a single web application
Lagt inn: 3. oktober 2009 08:12
Lagt inn i: Remedy
Diskusjon: End of Life for BMC(R) Remedy(R) User (Windows-based client)
Emne: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)
I agree with your assessment that the MT trying to do the same thing
as the user tool; I do
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