[biz] Unlimitel

2010-08-03 Thread Kovalenko, Alex
Unlimitel is definitely a great company to purchase your VoIP lines from. However they called me today to inform me that our lines will be cut if we do not pay our $50 bill which has been outstanding for only few days immediately by 4pm today. I have explained that my wallet was stolen at the gym

Re: [biz] Unlimitel

2010-08-03 Thread Sean Healy
You're lucky they even called. Other companies would have cut your lines off immediately, regardless of how much you've spent with them. That's the nature of the service. Stephan needs to pay his bills too and I imagine the margins are tight. Had the call came from you at the time you lost your

Re: [biz] Unlimitel

2010-08-03 Thread Stephan Monette
Alex, Unlimitel sells a prepaid service and it works exactly like a prepaid calling card service. If the prepaid account is empty, the service is suspended. Most VoIP provider runs their prepaid service this way. There's no credit allowed for any customers using this business model. But Unlimi

RE: [biz] Unlimitel

2010-08-03 Thread Bruce N
I never use phone support for things like this though. Thanks, Bruce > From: monet...@unlimitel.ca > Date: Tue, 3 Aug 2010 12:10:10 -0400 > CC: biz@taug.ca > To: a...@kovasys.com > Subject: Re: [biz] Unlimitel > > Alex, > > Unlimitel sells a prepaid service and it wor

Re: [biz] Unlimitel

2010-08-03 Thread Stephan Monette
use phone support for things like this though. > Thanks, > Bruce > > > From: monet...@unlimitel.ca > > Date: Tue, 3 Aug 2010 12:10:10 -0400 > > CC: biz@taug.ca > > To: a...@kovasys.com > > Subject: Re: [biz] Unlimitel > > > > Alex, > > >

RE: [biz] Unlimitel

2010-08-03 Thread Dean Hansen
[mailto:monet...@unlimitel.ca] Sent: Tuesday, August 03, 2010 12:10 PM To: Kovalenko, Alex Cc: asterisk biz Subject: Re: [biz] Unlimitel Alex, Unlimitel sells a prepaid service and it works exactly like a prepaid calling card service. If the prepaid account is empty, the service is suspended. Most VoIP

RE: [biz] Unlimitel

2010-08-03 Thread Chuck Mariotti
-Original Message- From: Stephan Monette [mailto:monet...@unlimitel.ca] Sent: August-03-10 12:10 PM To: Kovalenko, Alex Cc: asterisk biz Subject: Re: [biz] Unlimitel Alex, Unlimitel sells a prepaid service and it works exactly like a prepaid calling card service. If the prepaid accoun

RE: [biz] Unlimitel

2010-08-03 Thread Keith | Aquarius Telecom Inc.
. -Original Message- From: Dean Hansen [mailto:dhan...@dthsoftware.com] Sent: August-03-10 2:14 PM To: 'Stephan Monette'; 'Kovalenko, Alex' Cc: 'asterisk biz' Subject: RE: [biz] Unlimitel Given this is a prepaid service, I find it difficult to disagree with the act

Re: [biz] Unlimitel

2010-08-03 Thread Stephan Monette
renseignements > qu'il contient par une personne autre que le (les) destinataire(s) > désigné(s) est interdite. > Si vous recevez ce courrier électronique par erreur, veuillez m'en aviser > immédiatement, par retour de courrier électronique ou par un autre moyen. > >

RE: [biz] Unlimitel

2010-08-03 Thread Keith | Aquarius Telecom Inc.
Stephan Monette [mailto:monet...@unlimitel.ca] Sent: August-03-10 2:57 PM To: Keith | Aquarius Telecom Inc. Cc: dhan...@dthsoftware.com; 'Kovalenko, Alex'; 'asterisk biz' Subject: Re: [biz] Unlimitel Hey Keith, I'm sure that you have factored a percentage of delinquent accou

RE: [biz] Unlimitel

2010-08-03 Thread Mark Palser
l.com] Sent: August-03-10 4:31 PM To: 'Stephan Monette' Cc: dhan...@dthsoftware.com; 'Kovalenko, Alex'; 'asterisk biz' Subject: RE: [biz] Unlimitel Hi Stephan, You're making assumptions on our business when it isn't your place to make them; you don't

Re: [biz] Unlimitel

2010-08-03 Thread Reza - Asterisk Consultant
*Dear Mark (and readers):** *As a TAUG promoter, TAUG evangelist, and someone who has contributed for the benefit of TAUG and bringing/inviting over 100+ of my clients and students to TAUG from different avenues of expertise, including but not limited to promoting TAUG in major career fairs and pr

Re: [biz] Unlimitel

2010-08-04 Thread Stephan Monette
Reza, You were generating $3.00/month in VoIP minutes. We couldn't keep your account active with such low usage. For some reasons, we got a lot of customers with very low usage accounts (almost 25% of our customer base as of last year) and we needed to do something about it. The same customer

Re: [biz] Unlimitel

2010-08-04 Thread Liviu Toma
Hello Stephan, Was there ever an announcement from Unlimitel about shifting to Business-only customers ? The service was clearly marketed for Resindential and Business back in 2006 when I signed up, See a copy of the web site from back then: http://web.archive.org/web/20060101013903/www.unlimitel.

Re: [biz] Unlimitel

2010-08-04 Thread Stephan Monette
Liviu, Back then we had a residential service for $18.95/month. We stopped offering this service to new customers in 2008 (or 2007, can't remember) but we keep serving existing residential customers with our $18.95/month service. Our VoIP a la carte is for PBX business customers. We do have res

RE: [biz] Unlimitel

2010-08-04 Thread Mark Palser
ost, just my 2 cents. From: Reza - Asterisk Consultant [mailto:aster...@neoenova.com] Sent: Wednesday, August 04, 2010 12:43 AM To: asterisk biz Subject: Re: [biz] Unlimitel Dear Mark (and readers): As a TAUG promoter, TAUG evangelist, and someone who has contributed for the benefit

Re: [biz] Unlimitel

2010-08-04 Thread Kovalenko, Alex
:aster...@neoenova.com] > Sent: Wednesday, August 04, 2010 12:43 AM > To: asterisk biz > Subject: Re: [biz] Unlimitel > > > > Dear Mark (and readers): > > As a TAUG promoter, TAUG evangelist, and someone who has contributed for > the benefit of TAUG and bringi

Re: [biz] Unlimitel

2010-08-04 Thread Henry Coleman
tributor is just bad form in my opinion, this should > > have been discussed off board. I know I'm a lurker and read more than I > > post, just my 2 cents. > > > > > > > > From: Reza - Asterisk Consultant [mailto:aster...@neoenova.com] > > Sent: Wedne

Re: [biz] Unlimitel

2010-08-04 Thread Tony Cowling
gt; was useless. People come and ask TAUG who they would recommend, so if > > > you've had a good experience with a company you put their name forth, > if > > > that happens to be any company but Unlimitel we can all read between > the > > > lines . To drag a p

Re: [biz] Unlimitel

2010-08-04 Thread Stephan Monette
and where you're coming from but for me this is like >> when >>>> somebody asks for a reference and you can't give it because the person >>>> was useless. People come and ask TAUG who they would recommend, so if >>>> you've had a good experience wi

RE: [biz] Unlimitel

2010-08-04 Thread Moe Jiwan
AM To: Tony Cowling Cc: Taug Bisiness List Subject: Re: [biz] Unlimitel Hey Tony, I hear you. We had customers who got their system hacked and rank up a bill of $7,000 in just 2 hours. I was the one who called the customer at 23:00 on a Thursday night asking what was going on. Imagine if we d

Re: [biz] Unlimitel

2010-08-04 Thread John Van Ostrand
I think I see part of the problem with Unlimitel's business model. Typically as a consumer I don't fully appreciate problems until they happen to me. I may not think about how I might be unable to provide a credit card in a 24 hour period to keep service running. When it does happen I would be

Re: [biz] Unlimitel

2010-08-04 Thread Stephan Monette
John, This is why we have an option to use 2 credit cards in your account profile. You can have a backup credit card in your profile for situations like this. You can purchase a $100.00 prepaid credit card from your local corner store and use it as a backup credit card under your Unlimitel prof

Re: [biz] Unlimitel

2010-08-04 Thread Aidan Van Dyk
* John Van Ostrand [100804 14:09]: > > Finally prepay seems to be better accepted by consumers than business. I don't really want get into this, except to say this: 1) As a business, I use a few pre-paid services. 2) Those services are always cheaper, because *I* accept the risk instead of t

Re: [biz] Unlimitel

2010-08-04 Thread Alex Kink
Does Unlimitel allow you to add credit in advance? This would be really useful to prevent this kinds of problems. I have 3 employees who are authorized to use the creditcard I use with Unlimitel and its really hard to keep track of the balances to make sure there is enough funds to cover next char

Re: [biz] Unlimitel

2010-08-04 Thread John Van Ostrand
Hi Stephan, I also should have mentioned that the lack of post-payments give resellers an opportunity to mark up the service and offer it to others. It would be us bearing the burden of maintaining credit card validity. - Original Message - > John, > > This is why we have an option to

Re: [biz] Unlimitel

2010-08-04 Thread John Van Ostrand
Or perhaps having an adjustable low-water mark on the account so that a week or month's worth of billing is kept at any time. That would give some leeway in dealing with CC issues. In our case I could justify keeping $100 there all the time. With today's best rates that's only a few of dollars a

Re: [biz] Unlimitel

2010-08-04 Thread David Cook (Asterisk List)
Word of warning about pre-paid CC. They appear to have an expiry (plus a service charge which has no real bearing on the point of this discussion but had everything to do with my kid's iTunes account :-) ). Not sure how the expiration fits legally with the "gift certificate" legistlation preventin

[biz] Unlimitel issue?

2011-10-26 Thread dyzsilver
Hi all, Is anyone having any trouble with SIP02 for outbound calls? I have been seeing intermittent issues with outbound audio only on outbound calls on an ATA, but inbound audio works fine on outbound calls. As well, inbound calls have no trouble with audio in either direction. Thanks -

Re: [biz] Unlimitel issue?

2011-10-26 Thread Johannes Vanderknyff
I am as well... If I had to guess, I have a feeling that sip02.unlimitel.canow has a new IP address and I may have hard-coded the old one, can only check this weekend. Johannes On Wed, Oct 26, 2011 at 2:36 PM, wrote: > Hi all, > > Is anyone having any trouble with SIP02 for outbound calls? I ha

[biz] Unlimitel turn-up times

2006-03-01 Thread Mark Palser
I recently ordered a 1800 #, they had it up and running almost overnight. - Original Message - From: "Gary T. Giesen" <[EMAIL PROTECTED]> To: "Toronto Asterisk Business Group" Sent: Tuesday, February 28, 2006 5:11 PM Subject: [>>> SPAM <<<] -

[biz] Unlimitel Terms and Conditions

2012-08-21 Thread Sean Healy
If there's someone from Primus on this list, I wonder if you can outline what's changed in the Unlimitel terms and conditions that were updated today? It would make me, and I suspect others on this list, a lot more comfortable. Thanks, Sean. --

[biz] FW: [on-asterisk] RE: [biz] Unlimitel

2010-08-04 Thread Bruce N
few hours on a pre-paid/post-paid account model. Regards, Bruce > From: monet...@unlimitel.ca > Date: Wed, 4 Aug 2010 11:48:59 -0400 > CC: henry.cole...@voip-pbx.ca; aster...@uc.org > To: het...@hotmail.com > Subject: Re: [on-asterisk] RE: [biz] Unlimitel > > Bruce, >

[biz] Re: [on-asterisk] RE: [biz] Unlimitel

2010-08-04 Thread Stephan Monette
Hey John, Our network is not design to accept high volume termination customers as we use dedicated PRI-T1 to terminate traffic. If we accept high volume termination customers, we may end up affecting call capacity to our existing customers. This is a business decision not to accept customers f

Re: [biz] FW: [on-asterisk] RE: [biz] Unlimitel

2010-08-04 Thread Tony Cowling
; > From: monet...@unlimitel.ca > > Date: Wed, 4 Aug 2010 11:48:59 -0400 > > CC: henry.cole...@voip-pbx.ca; aster...@uc.org > > To: het...@hotmail.com > > Subject: Re: [on-asterisk] RE: [biz] Unlimitel > > > > Bruce, > > > > Can you imagine how

[biz] Unlimitel Problems again anyone? Inbound busy signal... outbound working.

2014-03-25 Thread Chuck Mariotti
Regards, Chuck Mariotti [Xunity_Ad] 13 Seymour Ave. Toronto, Ontario M4J 3T3 Office: 416-469-5008 x 222 Fax: 416-469-5009 cmario...@xunity.com www.xunity.com

Re: [biz] Unlimitel Problems again anyone? Inbound busy signal... outbound working.

2014-03-25 Thread Alex Kink
I'm currently ok but I've had some major problems with Unlimitel over the past week. On Friday our lines were down all day - that's about $2000 in lost business based on average work day. Late afternoon yesterday DTMF stopped working. I called support and was informed that it's a problem on thei

RE: [biz] Unlimitel Problems again anyone? Inbound busy signal... outbound working.

2014-03-25 Thread Chuck Mariotti
Bell SNR – Can someone explain this since it appears that the service is about $50 a month, per phone number. Can it handle multiple simultaneous inbound calls? From: Alex Kink [mailto:alexk...@gmail.com] Sent: March-25-14 11:50 PM To: Chuck Mariotti Cc: biz@taug.ca Subject: Re: [biz] Unlimitel

[biz] Unlimitel open up 21 new rate centers in Ontario and Quebec

2009-08-04 Thread Stephan Monette
Hello Asterisk users! This is an email from Unlimitel to announce that we just opened up 21 new rate centers which allows you to get DIDs from new cities and also LNP (transfer) numbers from the listed cities to our network. New rate centers: Oakville, St-Catharines, Milton, and many more..