[OSL | CCIE_Voice] CUPC Voicemail MWI

2013-12-07 Thread Barrera, Hugo
Hi, If all MWI's need to be left off and one of my ip phones is integrated with CUPC and the CUPC client needs to show a message indication what is the trick? Thanks ___ Free CCIE RS, Collaboration, Data Center, Wireless Security Videos :: iPexpert

Re: [OSL | CCIE_Voice] CUPC Voicemail MWI

2013-12-07 Thread Justin Carney
You could try leaving the message for the phone w/ cupc, then on the phone dial the DN of the MWI-off (eg, 1999 in IPexpert labs). I'm not sure if dialing the MWI off/on number on the phones even touches the CUC server, but it's possible - if it does sync to CUC in this case then the CUPC MWI

[OSL | CCIE_Voice] CUPC Client will not register the softphone

2013-10-27 Thread Bill Hatcher
I have encountered a very frustrating issue. I can do the full integration between CUCM and CUPS. Everything will work, status, phone control, IM, and voice mail. However no matter what I do I cannot get the softphone capability to register. When I look at the show server health, the TFTP

Re: [OSL | CCIE_Voice] CUPC Client will not register the softphone

2013-10-27 Thread StefanoS
Hello, a) From the troubleshooting guide for CUPC check this http://www.cisco.com/en/US/docs/voice_ip_comm/cupc/7_0/english/troubleshooting/guide/trouble.html#wp1090426 b) The next one is simple. I was struggling the other day with this specific issue and the problem was that I haven't enabled

Re: [OSL | CCIE_Voice] CUPC Client will not register the softphone

2013-10-27 Thread StefanoS
Bill. I just reproduced your issue in a working CUPC installation I have. Go into the CUP Admin and check: Application Cisco Unified Personal Communicator Settings. Are there any TFTP servers configured? (primary and backup, sub/pub). Also check the Proxy Listener to be the Cisco Proxy TCP

Re: [OSL | CCIE_Voice] CUPC Client will not register the softphone

2013-10-27 Thread Bill Hatcher
Stefano, They are already set up there. I've even tried to remove them and re-add them. No luck. Bill On Sun, Oct 27, 2013 at 3:44 PM, StefanoS stefan...@gmail.com wrote: Bill. I just reproduced your issue in a working CUPC installation I have. Go into the CUP Admin and check:

Re: [OSL | CCIE_Voice] CUPC Client will not register the softphone

2013-10-27 Thread Ovidiu Popa
Bill, could you try clearing the configuration and logs from your PC, restarting CUPC then sending us the log files ? Also please remeber to enable detailed logging from CUPC... Configuration: user directory\Application Data\Cisco\Unified Personal Communicator Logs: user

Re: [OSL | CCIE_Voice] CUPC Client will not register the softphone

2013-10-27 Thread Bill Hatcher
User has both CUP and CUPC enabled under capabilities assognment. On Sun, Oct 27, 2013 at 4:40 PM, Joel Murphy jmurphy...@gmail.com wrote: How about licensing? Just a thought. On Oct 27, 2013 2:47 PM, Bill Hatcher wchatc...@gmail.com wrote: I have encountered a very frustrating issue. I

Re: [OSL | CCIE_Voice] CUPC Client will not register the softphone

2013-10-27 Thread Bill Hatcher
I just noticed that under the end user page in presence none of the HQ users have any devices listed. On Sun, Oct 27, 2013 at 4:52 PM, Joel Murphy jmurphy...@gmail.com wrote: Obvious stuff here, but what do the logs in CUPC say when you log in? Have you looked at any traces? You're config

Re: [OSL | CCIE_Voice] CUPC Client will not register the softphone

2013-10-27 Thread Bill Hatcher
It has something to do with my HQ device pool. I'm not sure what's going on there. On Sun, Oct 27, 2013 at 4:55 PM, Bill Hatcher wchatc...@gmail.com wrote: I just noticed that under the end user page in presence none of the HQ users have any devices listed. On Sun, Oct 27, 2013 at 4:52

Re: [OSL | CCIE_Voice] CUPC Client will not register the softphone

2013-10-27 Thread Ovidiu Popa
There you go: 2013-10-27 16:36:20,351 [0x2dd4] INFO LCMiddleware - (MWMSG_CFGMGR_LICENSING) ConfigurationManager: licensing = Presence = yes *Softphone = no* Video = yes IM = yes Best of luck on your exam Cheers, Ovidiu On Sun, Oct 27, 2013 at 10:39 PM, Bill Hatcher

Re: [OSL | CCIE_Voice] CUPC Client will not register the softphone

2013-10-27 Thread Bill Hatcher
If I rename my HQ2 user and the UPCHQ2 device to SiteA2 and UPCSITEA2 it works. Have no clue whats going on here. On Sun, Oct 27, 2013 at 5:29 PM, Bill Hatcher wchatc...@gmail.com wrote: Scratch that. It's not the Device Pool. The user I'm trying to get the softphone working for was called

[OSL | CCIE_Voice] CUPC port for QOS

2013-09-03 Thread Karen Johnson
folks,   in exam,where to find CUPC port quickly to config the QOS lan  ?   K___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out

Re: [OSL | CCIE_Voice] CUPC port for QOS

2013-09-03 Thread Somphol Boonjing
Products - Voice and Unified Communications - Unified Communications Applications - Unified Communications Clients - Cisco Unified Personal Communicator Look at Release Notes http://www.cisco.com/en/US/docs/voice_ip_comm/cupc/7_1/english/release/notes/cupc71.html Regards, --Somphol. On Tue,

Re: [OSL | CCIE_Voice] CUPC

2013-08-17 Thread LorenzLGRC
Hello, what if you push two times the '?' key on the 7941 phone? How many rx/tx packets? On Thu, Jul 25, 2013 at 3:12 AM, Dharambir kumar varma dharambi...@gmail.com wrote: Hi Team. i have one phone CUPC over internet...and one cisco 7941 phone internal.. both registered to call manager.

[OSL | CCIE_Voice] cupc time

2013-07-29 Thread ikizoo hello
in the call history of cupc are out sync depends on type of call, ex. phone call time is PC(windows) time, and VM notification is unity time. in the lab, do we have to do something for getting full score? ___

Re: [OSL | CCIE_Voice] CUPC

2013-07-25 Thread Bill
This is no way audio Do a google search for it and find the answer Sent from my iPad On Jul 24, 2013, at 11:59 PM, Devakanth Gangavarapu devakanth2...@gmail.com wrote: If there is a routing issue, the CUPC would not get registered to CUCM :) Dev On Thu, Jul 25, 2013 at 3:50

[OSL | CCIE_Voice] CUPC

2013-07-24 Thread Dharambir kumar varma
Hi Team. i have one phone CUPC over internet...and one cisco 7941 phone internal.. both registered to call manager. when i call from cupc to 7941 or viceversa,,ring out happens and when call is connected, only dead air/ No audio.. where can i check...

Re: [OSL | CCIE_Voice] CUPC

2013-07-24 Thread Alex Mendoza
Must check your routes Try pinging the ip phone's address from CUPC PC. If it is unsuccessful do a tracert, to see which hop do not know how to reach the voice vlan. I think is easy to figure out what is going on. Best regards Alejandro Mendoza Sent from my iPhone  On 24/07/2013, at

Re: [OSL | CCIE_Voice] CUPC

2013-07-24 Thread Pavan K
Its most likely a firewall blocking rtp. Cannot be routes as the signaling is OK (as you have ring back) On Jul 24, 2013 9:20 PM, Alex Mendoza aa.mend...@icloud.com wrote: Must check your routes Try pinging the ip phone's address from CUPC PC. If it is unsuccessful do a tracert, to see

Re: [OSL | CCIE_Voice] CUPC

2013-07-24 Thread Alex Mendoza
Could be FW and maybe a wan accelerator as well But you can not discard the possibility to be a routing issue Signaling is from CUCM RTP is from Ip phone and I supposed is in different subnet Hope you solve the issue soon Kind regards Alejandro Mendoza Sent from my iPhone  On

Re: [OSL | CCIE_Voice] CUPC

2013-07-24 Thread Devakanth Gangavarapu
If there is a routing issue, the CUPC would not get registered to CUCM :) Dev On Thu, Jul 25, 2013 at 3:50 PM, Alex Mendoza aa.mend...@icloud.com wrote: Could be FW and maybe a wan accelerator as well But you can not discard the possibility to be a routing issue Signaling is from CUCM

Re: [OSL | CCIE_Voice] CUPC

2013-07-24 Thread Alex Mendoza
My mistake, in the past a have this error. The problem was that the ACL for the dmvpn on the router don't allow the subnet for one block of ip phones. So I tried to said that my problem was in the router for an ACL misconfigured. best regards Alejandro Mendoza Sent from my iPhone  On

Re: [OSL | CCIE_Voice] CUPC client to play voicemail

2013-07-09 Thread Edgar Feliz
** ** ** ** ** ** *From:* ccie_voice-boun...@onlinestudylist.com [mailto: ccie_voice-boun...@onlinestudylist.com] *On Behalf Of *Drake J *Sent:* Monday, July 08, 2013 9:46 AM *To:* ccie_voice@onlinestudylist.com *Subject:* [OSL | CCIE_Voice] CUPC client to play voicemail ** ** hi Guys, How

Re: [OSL | CCIE_Voice] CUPC client to play voicemail

2013-07-08 Thread ccie2k12
To: ccie_voice@onlinestudylist.com Subject: [OSL | CCIE_Voice] CUPC client to play voicemail hi Guys, How do we get our CUPC client to play voicemail and display it on the client as a red Icon? I tried many times but not see this icon. -Drake

[OSL | CCIE_Voice] CUPC client to play voicemail

2013-07-07 Thread Drake J
hi Guys, How do we get our CUPC client to play voicemail and display it on the client as a red Icon? I tried many times but not see this icon. -Drake ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com

Re: [OSL | CCIE_Voice] CUPC Client Offline; rather than Available

2013-05-03 Thread Kirill Groshev
Hi Joe, What do you see in the Server Health section in CUPC? Is it Connecting...? Just a few quick thoughts: 1. Check the domain name in UP Proxy Service settings. 2. Check if your host, on which you run CUPC has the hosts file updated properly so that it can reach CUPS using its domain name.

[OSL | CCIE_Voice] CUPC Client Offline; rather than Available

2013-05-02 Thread Joe Fearday
I successfully integrated CUSP with UCM and can make phone calls from the CUPC client, but the client shows Offline (greyed out) rather than Available. Can someone provide ideas as to what I am missing? Thanks in advance, Joe ___ For more information

Re: [OSL | CCIE_Voice] CUPC Client Offline; rather than Available

2013-05-02 Thread Bill Lake
I believe that is your presence settings, try bouncing the SIP trunk and run the system troubleshooter, it can help you find things that you missed, if all looks good there, then bounce the Presence server. On Thu, May 2, 2013 at 3:42 PM, Joe Fearday feard...@trinity-health.orgwrote: I

[OSL | CCIE_Voice] CUPC - Login (DNS)

2012-08-20 Thread Salman Shah
Hi, Just a quick question, for CUPC is it mandatory to have DNS on local system to resolve FQDN of CUPS or host file entry will be enough. OR even that is not required. Thank you. Regards, Salman Shah. ___ For more information regarding industry

Re: [OSL | CCIE_Voice] CUPC - Login (DNS)

2012-08-20 Thread Bruno Nonogaki
Salman, What I do is to change the hostname to IP Address in CUPS: System Topology Do this before starting the services, otherwise you will need to reboot the server. Regards, Bruno On Mon, Aug 20, 2012 at 6:10 PM, Salman Shah s.s...@site-technology.comwrote: ** ** Hi, ** ** Just

[OSL | CCIE_Voice] CUPC and Localization

2012-08-19 Thread Jeff S
All, I have CUCM setup to globalize and localize my incoming calls. This is working great on the hard phones, but not on CUPC. When I dial 7775002 on my PSTN phone, this call is displayed on the HQ Phone 2 hard phone as 7773434 and as +14087774343 in the Missed Calls directory. This is

[OSL | CCIE_Voice] CUPC 8.X compatible with 7.X

2012-08-17 Thread nehal ahmed
Hi All, I have windows 7 and CUPC version 8.6.2.XX installed. Will it fully work with the proctorlabs CUCM,UNITY Presence versions ? Thx Nehal

Re: [OSL | CCIE_Voice] CUPC 8.X compatible with 7.X

2012-08-17 Thread Ramy Abdelrahim
: [OSL | CCIE_Voice] CUPC 8.X compatible with 7.X Hi All, I have windows 7 and CUPC version 8.6.2.XX installed. Will it fully work with the proctorlabs CUCM,UNITY Presence versions ? Thx Nehal

Re: [OSL | CCIE_Voice] CUPC 8.X compatible with 7.X

2012-08-17 Thread Dan Quinlan (daquinla)
From: nehal.ah...@msn.commailto:nehal.ah...@msn.com To: ccie_voice@onlinestudylist.commailto:ccie_voice@onlinestudylist.com Date: Sat, 18 Aug 2012 00:17:51 +0500 Subject: [OSL | CCIE_Voice] CUPC 8.X compatible with 7.X Hi All, I have windows 7 and CUPC version 8.6.2.XX installed. Will it fully

[OSL | CCIE_Voice] CUPC Deskphone mode: TFTP Download Failed

2012-07-23 Thread A NN
Hi list, I set up CUPC in deskphone mode and everything is working fine. Except when I go to server health on CUPC, I see under Phone Configuration (TFTP): Download failed. When I go to TFTP details, I see that CUPC is trying to download the filename UPCSITEA1.cnf.xml. Which doesn't seem

Re: [OSL | CCIE_Voice] CUPC Deskphone mode: TFTP Download Failed

2012-07-23 Thread A NN
Thank you both. From: murr...@usa.com murr...@usa.com To: A NN prince_karim...@yahoo.com; Ccie Voice ccie_voice@onlinestudylist.com Sent: Monday, 23 July 2012, 18:42 Subject: Re: [OSL | CCIE_Voice] CUPC Deskphone mode: TFTP Download Failed If you are only

Re: [OSL | CCIE_Voice] CUPC Signalling (Ken Wyan)

2012-04-08 Thread Ken Wyan
https itself isn't a signalling protocol. But SOAP (Simple Object Access Protocol) works over https. SOAP isn't involved in call signalling , but helps for the functionality of Presence Feature. IPPM access URL via http. Good Topic for Deep Understaniding of Presence Feature On Fri, Mar 23,

[OSL | CCIE_Voice] CUPC Signalling

2012-03-22 Thread Ken Wyan
Take typical integration of CUCM to Unity Connection sccp integration CUPC client is used to check voicemail / mwi CUPC Client --sip signalling- CUPS Server CUCM Server --sccp signalling- Unity Connection CUPC Client --sip

Re: [OSL | CCIE_Voice] CUPC Signalling

2012-03-22 Thread Juan Lopez
not sure as just starting with this, but I believe the CUPC, when logging in, will download the VM profile setup in CUPS, and then use a direct connection to CUC over HTTPS to access the VM/MWI - whether it uses SIP (softphone mode) or CTI (deskphone mode) to talk to CUCM. Op 22 maart 2012

Re: [OSL | CCIE_Voice] CUPC Signalling

2012-03-22 Thread Kevin Spicer
I think the only direct interaction between CUPC and Unity Connection (for the voicemail pane in the client) is via IMAP. [And if you're doing this in production use a recent CUPC, older versions don't support IMAP Idle, which severely reduces the scalability of Unity Connection]. Any

Re: [OSL | CCIE_Voice] CUPC Signalling

2012-03-22 Thread George Goglidze
If you have noticed on CUPS Administration page, you have to configure two things for voicemail. 1) Voicemail server--This uses Unity Connections Visual Voicemail Web Service 2) Mailstore --- This uses IMAP to connect to Unity Connection. Regards, On Thu, Mar 22, 2012 at 8:49 AM, Juan

Re: [OSL | CCIE_Voice] CUPC Signalling

2012-03-22 Thread Farkas Péter
CUPC retrives voice messages via IMAP. Peter - Original Message - From: Juan Lopez lopez.hernandez.j...@gmail.com Date: Thursday, March 22, 2012 9:17 am Subject: Re: [OSL | CCIE_Voice] CUPC Signalling To: Ken Wyan kew...@gmail.com Cc: ccie_voice@onlinestudylist.com not sure as just

[OSL | CCIE_Voice] CUPC no contact details -

2012-03-22 Thread Juan Lopez
I cannot make calls to listed contacts, from the CUPC in softphone mode (contacts added through the CUPC user pages) Dialing from the keypad however is not a problem (so I can make calls manually from the CUPC in softphone mode). Few hours later now with no solution so does anyone have an idea?

[OSL | CCIE_Voice] CUPC Signalling (Ken Wyan)

2012-03-22 Thread Baktha Muralidharan
So, would https be considered a signaling protocol at all? what about for IPPM ? sorry not clear how the protocol layering works when https is involved. thanks, /Baktha ___ For more information regarding industry leading CCIE Lab training, please visit

Re: [OSL | CCIE_Voice] CUPC does not show status of user logged in via IPPM

2011-10-20 Thread Raees Shaikh
| CCIE_Voice] CUPC does not show status of user logged in via IPPM Hi Ash, If you have more than one sip trunk on your call manager, you will have to specify which of them you are using for your presence in enterprise parameters . I hope this helps Pithog oil Sent from my BlackBerry

Re: [OSL | CCIE_Voice] CUPC does not show status of user logged in via IPPM

2011-10-20 Thread Mohammed Al baqari
Also, makesure that you configured SIP security profile properly. Regards, Mohd Baqari On Wed, Oct 19, 2011 at 9:46 AM, Raees Shaikh racerra...@yahoo.com wrote: Hi All, I am practicing CUPS after going through the video, I configured IPPM as described in the Video. Everything works fine

Re: [OSL | CCIE_Voice] CUPC does not show status of user logged in via IPPM

2011-10-20 Thread Mohammed Al baqari
Hi Pithog , The service parameter in CUCM will be automatically updated once you configure the SIP trunk in Presence. Regards, Mohd Baqari On Thu, Oct 20, 2011 at 4:00 AM, pithog...@yahoo.com wrote: Hi Ash, If you have more than one sip trunk on your call manager, you will have to specify

Re: [OSL | CCIE_Voice] CUPC does not show status of user logged in via IPPM

2011-10-20 Thread Ashraf Ayyash
Hello ALL , Mohammad , this is incorrect , you got to either specify it from the ccm service parameter or from the CUPS server and this is mandatory , Raees , lets get a Quick webex session to check this whenever you have time Ash On Thu, Oct 20, 2011 at 2:09 AM, Mohammed Al baqari

Re: [OSL | CCIE_Voice] CUPC does not show status of user logged in via IPPM

2011-10-20 Thread Mohd Baqari
Hi Ash You r absolutely correct and this what I said. You can assign the trunk in CUPS and it will be automatically assign to cucm service parameter. Regards, Mohammed Al Baqari Sent from my iPhone On Oct 20, 2011, at 12:52 PM, Ashraf Ayyash ash.ayy...@gmail.com wrote: Hello ALL ,

[OSL | CCIE_Voice] CUPC does not show status of user logged in via IPPM

2011-10-19 Thread Raees Shaikh
Hi All, I am practicing CUPS after going through the video, I configured IPPM as described in the Video. Everything works fine except the point wherein the CUPC is unable to show the status of user logged in Via IPPM even though I have set the status on the phone to available have this user

Re: [OSL | CCIE_Voice] CUPC does not show status of user logged in via IPPM

2011-10-19 Thread Adil Shaikh
if everything configure correctly the reset the sip trunk to cups. -adil On Wed, Oct 19, 2011 at 4:46 PM, Raees Shaikh racerra...@yahoo.com wrote: Hi All, I am practicing CUPS after going through the video, I configured IPPM as described in the Video. Everything works fine except the point

Re: [OSL | CCIE_Voice] CUPC does not show status of user logged in via IPPM

2011-10-19 Thread Raees Shaikh
: ccie_voice@onlinestudylist.com ccie_voice@onlinestudylist.com Sent: Wednesday, October 19, 2011 2:17 PM Subject: Re: [OSL | CCIE_Voice] CUPC does not show status of user logged in via IPPM if everything configure correctly the reset the sip trunk to cups. -adil On Wed, Oct 19, 2011 at 4:46 PM

Re: [OSL | CCIE_Voice] CUPC does not show status of user logged in via IPPM

2011-10-19 Thread Ashraf Ayyash
as offline on the CUPC Regards, Raees Shaikh From: Adil Shaikh adil.sha...@gmail.com To: Raees Shaikh racerra...@yahoo.com Cc: ccie_voice@onlinestudylist.com ccie_voice@onlinestudylist.com Sent: Wednesday, October 19, 2011 2:17 PM Subject: Re: [OSL | CCIE_Voice

[OSL | CCIE_Voice] CUPC does not show status of user logged in via IPPM

2011-10-19 Thread pithogoil
Hi Ash, If you have more than one sip trunk on your call manager, you will have to specify which of them you are using for your presence in enterprise parameters . I hope this helps Pithog oil Sent from my BlackBerry® Smartphone, from Etisalat. Enjoy high speed internet service with Etisalat

[OSL | CCIE_Voice] CUPC Certificate error

2011-09-01 Thread edgar feliz
I am getting the following error when I try to login with CUPC Ver 7.1. Login failed. Certificate verification failed Make sure you have a valid certificate. Has anyone else had this issue? EJ___ For more information regarding industry leading CCIE

Re: [OSL | CCIE_Voice] CUPC Certificate error

2011-09-01 Thread Ashraf Ayyash
this error mean that you have install/run CUPC version not compatible with your CUPS Version , CUPC 7.1 is only compatible with CUPS version 7.0.5 http://www.cisco.com/en/US/docs/voice_ip_comm/cupc/7_1/english/release/notes/cupc71.html#wp40258 downgrade your CUPC or upgrade your CUPS Ash On

Re: [OSL | CCIE_Voice] CUPC Certificate error

2011-09-01 Thread edgar feliz
Great, thanks for the reply Ash. EJ From: Ashraf Ayyash ash.ayy...@gmail.com To: edgar feliz ejfeli...@yahoo.com Cc: ccie_voice@onlinestudylist.com ccie_voice@onlinestudylist.com Sent: Thursday, September 1, 2011 4:59 AM Subject: Re: [OSL | CCIE_Voice] CUPC

Re: [OSL | CCIE_Voice] CUPC Certificate error

2011-09-01 Thread edgar feliz
: ccie_voice@onlinestudylist.com ccie_voice@onlinestudylist.com Sent: Thursday, September 1, 2011 4:59 AM Subject: Re: [OSL | CCIE_Voice] CUPC Certificate error this error mean that you have install/run CUPC version not compatible with your CUPS Version , CUPC 7.1 is only compatible with CUPS version

Re: [OSL | CCIE_Voice] CUPC Certificate error

2011-09-01 Thread edgar feliz
: Re: [OSL | CCIE_Voice] CUPC Certificate error hosts file on the PC ? On Thu, Sep 1, 2011 at 3:23 PM, edgar feliz ejfeli...@yahoo.com wrote: I downgraded to 7.02(a) CUPC but now I am getting unable to connect to login server message, but I place the presence service on two phone and I can login

[OSL | CCIE_Voice] CUPC localization

2011-07-15 Thread donny f
hi, anyone know how to do LOCALIZATIN for CUPS. (call from PSTN to CUPS deskphone mode still show +6172x) . I expect see 2xx ) I have tried from Phone, RDP, and DP to do localization, but no luck advice pls tks ___ For more

Re: [OSL | CCIE_Voice] CUPC - hit and miss

2011-06-18 Thread Cristobal Priego
i had run into similar problems and what i had to do to resolve the problem is reset the sip trunk in CUCM 2011/6/15 Adil Shaikh adil.sha...@gmail.com did i write hit and miss? sorry, it shoudl be read as hit or miss. On Thu, Jun 16, 2011 at 2:11 PM, Adil Shaikh adil.sha...@gmail.comwrote:

[OSL | CCIE_Voice] CUPC - hit and miss

2011-06-15 Thread Adil Shaikh
Hi All, Is there any gottcha for CUPC to see the presence of another phone when it goes off hook? I have done CUPS integration almost 6-7 times. Sometime the presence of another phone going off hook is displayed on CUPC and sometime not. If the CUPS integration is done today, then presence of

Re: [OSL | CCIE_Voice] CUPC - hit and miss

2011-06-15 Thread Adil Shaikh
did i write hit and miss? sorry, it shoudl be read as hit or miss. On Thu, Jun 16, 2011 at 2:11 PM, Adil Shaikh adil.sha...@gmail.com wrote: Hi All, Is there any gottcha for CUPC to see the presence of another phone when it goes off hook? I have done CUPS integration almost 6-7 times.

[OSL | CCIE_Voice] CUPC - issue with switching between softphone and deskphone modes

2011-02-05 Thread Miron Kobelski
Hello, I've configured softphone and deskphone modes for CUPC. Both work fine, I can make calls, etc. The issue is that I can't easily switch between them. When I'm in softphone mode and click deskphone mode, nothing happens. In order to force change of mode, I need to restart CUPC each time.

Re: [OSL | CCIE_Voice] CUPC - issue with switching between softphone and deskphone modes

2011-02-05 Thread George Goglidze
Hi Miron, Aparte from CTI connection and TFTP download, can you check in your server health if Presence is Green? The switch does not work without Presence not been connected. Regards, On Sat, Feb 5, 2011 at 4:43 PM, Miron Kobelski findko...@gmail.com wrote: Hello, I've configured softphone

Re: [OSL | CCIE_Voice] CUPC - issue with switching between softphone and deskphone modes

2011-02-05 Thread Roger Carpio
I have seen the same exact issue, other times the same configuration works just fine. I have never collected logs when the issue happened to me though. Regards, Roger Carpio. On Sat, Feb 5, 2011 at 10:43 AM, Miron Kobelski findko...@gmail.com wrote: Hello, I've configured softphone and

Re: [OSL | CCIE_Voice] CUPC - issue with switching between softphone and deskphone modes

2011-02-05 Thread Miron Kobelski
Thank you all. Interesting point George, I was going to ignore it... I had this issue from time to time, but never associated it with the presence subsystem status... it seems my SIP proxy service on CUPS went down for some reason. I'll report as soon as I solve it ;) regards kobel On Sat, Feb

Re: [OSL | CCIE_Voice] CUPC - issue with switching between softphone and deskphone modes [SOLVED]

2011-02-05 Thread Miron Kobelski
Confirmed, that was the issue. Thank you very much George! Presence subsystem in CUPC was down (server health presence: connecting/reconnecting). Other symptom for this is presence status dot in UI greyed out (instead of green/yellow/red). It seems you can't switch CUPC modes in such case

Re: [OSL | CCIE_Voice] CUPC - issue with switching between softphone and deskphone modes

2011-02-05 Thread CCIE
I've seen this. Nothing wrong with the configuration just a problem with cupc. On Feb 5, 2011, at 10:45 AM, George Goglidze gogli...@gmail.com wrote: Hi Miron, Aparte from CTI connection and TFTP download, can you check in your server health if Presence is Green? The switch does not

[OSL | CCIE_Voice] CUPC and 3750 switch

2011-01-25 Thread Ccie Voice
Hi all, any body try to configure: QoS for CUPC ? Is it detectable with CDP ? Regards, ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com

Re: [OSL | CCIE_Voice] CUPC and 3750 switch

2011-01-25 Thread George Goglidze
Hi, Cisco CDP Service is not installed with CUPC, if I remember correctly. but you could potentially match on SIP and CTI ports for signalling. And then if you're using CUPC SIP Softclient, you could match on RTP udp ports for voice, or protocol rtp audio on a router. Regards, On Tue, Jan 25,

Re: [OSL | CCIE_Voice] CUPC and 3750 switch

2011-01-25 Thread ccieid1ot
Configure it with auto-qos softphone. On Tue, Jan 25, 2011 at 10:00 AM, Ccie Voice v.c...@yahoo.com wrote: Hi all, any body try to configure: QoS for CUPC ? Is it detectable with CDP ? Regards, ___ For more information regarding industry

Re: [OSL | CCIE_Voice] CUPC and 3750 switch

2011-01-25 Thread Ccie Voice
| CCIE_Voice] CUPC and 3750 switch Configure it with auto-qos softphone. On Tue, Jan 25, 2011 at 10:00 AM, Ccie Voice v.c...@yahoo.com wrote: Hi all, any body try to configure: QoS for CUPC ? Is it detectable with CDP ? Regards, ___ For more

Re: [OSL | CCIE_Voice] CUPC and 3750 switch

2011-01-25 Thread ccieid1ot
...@gmail.com *To:* Ccie Voice v.c...@yahoo.com *Cc:* CCIE Study ccie_voice@onlinestudylist.com *Sent:* Tue, January 25, 2011 9:10:46 PM *Subject:* Re: [OSL | CCIE_Voice] CUPC and 3750 switch Configure it with auto-qos softphone. On Tue, Jan 25, 2011 at 10:00 AM, Ccie Voice v.c...@yahoo.com wrote

Re: [OSL | CCIE_Voice] CUPC and 3750 switch

2011-01-25 Thread Ccie Voice
...@gmail.com To: Ccie Voice v.c...@yahoo.com Cc: CCIE Study ccie_voice@onlinestudylist.com Sent: Tue, January 25, 2011 9:28:43 PM Subject: Re: [OSL | CCIE_Voice] CUPC and 3750 switch You ask for QOS. CDP should be detected for cisco hardware or software. On Tue, Jan 25, 2011 at 12:25 PM, Ccie

Re: [OSL | CCIE_Voice] CUPC and 3750 switch

2011-01-25 Thread Friderich Claude
...@netcore.lu From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Ccie Voice Sent: mardi 25 janvier 2011 17:01 To: CCIE Study Subject: [OSL | CCIE_Voice] CUPC and 3750 switch Hi all, any body try to configure: QoS for CUPC

Re: [OSL | CCIE_Voice] CUPC and 3750 switch

2011-01-25 Thread Ccie Voice
thank you too much :) From: Friderich Claude cfrider...@netcore.lu To: Ccie Voice v.c...@yahoo.com; CCIE Study ccie_voice@onlinestudylist.com Sent: Tue, January 25, 2011 11:29:24 PM Subject: RE: [OSL | CCIE_Voice] CUPC and 3750 switch Hi, Look at this url

Re: [OSL | CCIE_Voice] CUPC softphone mode -- issue

2010-11-27 Thread Cristobal Priego
Just wanted to let you know that I was able to get the softphone working and desk phone working using proctor labs everything works great ippm, presence, softphone and deskphone 2010/11/20 Erwan Erwan e_er...@yahoo.com hi expert, anyone succedd on config CUPC softphone mode in proctor lab?

[OSL | CCIE_Voice] CUPC softphone mode -- issue

2010-11-20 Thread Erwan Erwan
hi expert,   anyone succedd on config CUPC softphone mode in proctor lab?   I have spend many session and can not get softphone mode active (However Desktop mode is always work).   And for softphone mode , i tried in friend rack , is working fine.   When I click show system health in CUPC ,it

Re: [OSL | CCIE_Voice] CUPC client

2010-10-03 Thread Iwan Hoogendoorn
[mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Erwan Erwan Sent: vrijdag 1 oktober 2010 18:17 To: ccie_voice@onlinestudylist.com Subject: [OSL | CCIE_Voice] CUPC client hi all, is anyone know proctor rack has CUPC client installed in the PC ? tks

Re: [OSL | CCIE_Voice] CUPC client

2010-10-03 Thread Erwan Erwan
tks Iwan, I just do not hv Cisco account for download --- On Sun, 10/3/10, Iwan Hoogendoorn i...@i-1.nl wrote: From: Iwan Hoogendoorn i...@i-1.nl Subject: RE: [OSL | CCIE_Voice] CUPC client To: Erwan Erwan e_er...@yahoo.com, ccie_voice@onlinestudylist.com ccie_voice@onlinestudylist.com Date

[OSL | CCIE_Voice] CUPC client

2010-10-01 Thread Erwan Erwan
hi all,   is anyone know proctor rack has CUPC client installed in the PC ?   tks ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com

[OSL | CCIE_Voice] CUPC won't TFTP

2010-08-08 Thread Warren Heaviside (wheavisi)
All, I'm working through Vol. 1 lab 13A (Presence). Integration is complete. In CUPS DiagnosticsSystem Dashboard shows all systems good. Trouble is the CUPC won't make it through the TFTP process. After launching CUPC I'm looking at HelpShow Server Health on the client itself. The

Re: [OSL | CCIE_Voice] CUPC won't TFTP

2010-08-08 Thread bkvalent...@gmail.com
| CCIE_Voice] CUPC won't TFTP To: ccie_voice@onlinestudylist.com All, I'm working through Vol. 1 lab 13A (Presence). Integration is complete. In CUPS DiagnosticsSystem Dashboard shows all systems good. Trouble is the CUPC won't make it through the TFTP process. After launching CUPC I'm looking

[OSL | CCIE_Voice] CUPC and presence status

2010-06-11 Thread Pavan K
CUPC installed and working. It is not integrated into AD. I can view status between two CUPC users (i.e status of user1 in CUPC2 and vice versa If i create my own contacts (Local contacts) on CUPC, should i be able to view their presence status ? Subscribe CSS on SIP trunk has been set

Re: [OSL | CCIE_Voice] CUPC and presence status

2010-06-11 Thread Angel Perez
:) thx Date: Fri, 11 Jun 2010 10:34:31 -0500 From: pav.c...@gmail.com To: ccie_voice@onlinestudylist.com Subject: [OSL | CCIE_Voice] CUPC and presence status CUPC installed and working. It is not integrated into AD. I can view status between two CUPC users (i.e status of user1 in CUPC2

Re: [OSL | CCIE_Voice] CUPC and presence status

2010-06-11 Thread Pavan
the option in the menu) Or better integrate with ad, search from upc and double click on the contac :) thx Date: Fri, 11 Jun 2010 10:34:31 -0500 From: pav.c...@gmail.com To: ccie_voice@onlinestudylist.com Subject: [OSL | CCIE_Voice] CUPC and presence status CUPC installed and working

Re: [OSL | CCIE_Voice] CUPC DIABLED

2010-03-05 Thread Ashar Siddiqui
Hello, Please make sure that you have assigned the CUPC and CUP Capabilities under System Licensing Capabilities Assignment. Also check if you have assigned the owner id and the devices are associated with the user, both the physical phone and CUPC. Hope this helps. Ash J Hogan wrote:

Re: [OSL | CCIE_Voice] CUPC DIABLED

2010-03-05 Thread J Hogan
it seems that on the phone(7942) that the user who is not working will not allow me to set the owner user ID it is grayed out. On Fri, Mar 5, 2010 at 4:27 AM, Ashar Siddiqui siddas...@gmail.com wrote: Hello, Please make sure that you have assigned the CUPC and CUP Capabilities under

Re: [OSL | CCIE_Voice] CUPC DIABLED

2010-03-05 Thread Ashar Siddiqui
If you have already associated that user with the phone then it would be grayed out. Check that at end user you have selected "Allow control of device from CTI" and you have added "CTI enabled" in groups. At the end user, also check device association..it must have CUPC and Physical phone. If

Re: [OSL | CCIE_Voice] CUPC DIABLED

2010-03-05 Thread J Hogan
Looks like delete and read add here i come :-) On Fri, Mar 5, 2010 at 7:00 AM, Ashar Siddiqui siddas...@gmail.com wrote: If you have already associated that user with the phone then it would be grayed out. Check that at end user you have selected Allow control of device from CTI and you

Re: [OSL | CCIE_Voice] CUPC DIABLED

2010-03-05 Thread Steve Sarrick
To: Ashar Siddiqui Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] CUPC DIABLED Looks like delete and read add here i come :-) On Fri, Mar 5, 2010 at 7:00 AM, Ashar Siddiqui siddas...@gmail.com wrote: If you have already associated that user with the phone then it would be grayed

Re: [OSL | CCIE_Voice] CUPC DIABLED

2010-03-05 Thread David
-Original Message- From: Steve Sarrick ssarr...@drsllc.net Sent: Friday, March 05, 2010 7:52 AM To: J Hogan j.jho...@gmail.com; Ashar Siddiqui siddas...@gmail.com Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] CUPC DIABLED [The entire original message

Re: [OSL | CCIE_Voice] CUPC DIABLED

2010-03-05 Thread jhak67
make sure em is disabled Sent from my iPhone On Mar 5, 2010, at 6:46 AM, J Hogan j.jho...@gmail.com wrote: it seems that on the phone(7942) that the user who is not working will not allow me to set the owner user ID it is grayed out. On Fri, Mar 5, 2010 at 4:27 AM, Ashar Siddiqui

Re: [OSL | CCIE_Voice] CUPC DIABLED

2010-03-05 Thread J Hogan
...@onlinestudylist.com] *On Behalf Of *J Hogan *Sent:* Friday, March 05, 2010 8:50 AM *To:* Ashar Siddiqui *Cc:* ccie_voice@onlinestudylist.com *Subject:* Re: [OSL | CCIE_Voice] CUPC DIABLED Looks like delete and read add here i come :-) On Fri, Mar 5, 2010 at 7:00 AM, Ashar Siddiqui siddas...@gmail.com

[OSL | CCIE_Voice] CUPC DIABLED

2010-03-04 Thread J Hogan
Hello Everyone I am working with CUPC. I have two users and one works just fine but the other one is disabled ALL the time. I have checked and checked the settings between the working client and the non working client and I am not seeing a difference. I log in from the same laptop with the

Re: [OSL | CCIE_Voice] CUPC client alternates between Desk Phone and Soft Pohne mode.

2010-03-01 Thread anil batra
Hello Kashif,   Were you able to sort this out, I am havin gsame issue. Or anyone out there can guide me on this.   Thanks for your help, Anil --- On Sat, 1/2/10, kashif Masnoon kashif...@yahoo.com wrote: From: kashif Masnoon kashif...@yahoo.com Subject: [OSL | CCIE_Voice] CUPC client

Re: [OSL | CCIE_Voice] CUPC client alternates between Desk Phone and Soft Pohne mode.

2010-03-01 Thread Angel Perez
Hello: Reload the server, sometimes this issue happend, this should resolve the problem hth Date: Mon, 1 Mar 2010 10:09:10 -0800 From: anil...@yahoo.com To: ccie_voice@onlinestudylist.com; kashif...@yahoo.com Subject: Re: [OSL | CCIE_Voice] CUPC client alternates between Desk Phone

Re: [OSL | CCIE_Voice] CUPC client alternates between Desk Phone and Soft Pohne mode.

2010-03-01 Thread anil batra
Angel, tried but no luck still --- On Mon, 3/1/10, Angel Perez gorr...@hotmail.com wrote: From: Angel Perez gorr...@hotmail.com Subject: RE: [OSL | CCIE_Voice] CUPC client alternates between Desk Phone and Soft Pohne mode. To: anil...@yahoo.com, osl osl ccie_voice@onlinestudylist.com, kashif

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