Re: HMC Management Best Practices

2008-10-06 Thread R.S.
Mark Jacobs wrote: One of our recurring problems is with the management, i.e. proper use of the HMC by the operators when they perform their job responsibilities; 1) IPL an lpar with a specific load address/load parm. 2) Change lpar settings, storage, cpu's, weights,... We have had many

Re: HMC Management Best Practices

2008-10-06 Thread Clark, Kevin
] On Behalf Of R.S. Sent: Monday, October 06, 2008 12:29 PM To: IBM-MAIN@BAMA.UA.EDU Subject: Re: HMC Management Best Practices Mark Jacobs wrote: One of our recurring problems is with the management, i.e. proper use of the HMC by the operators when they perform their job responsibilities; 1) IPL

Re: HMC Management Best Practices

2008-10-03 Thread Richards, Robert B.
The Chairbreaker! :-) I'm trying to forget! grin Bob -Original Message- From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of Rick Fochtman Sent: Wednesday, October 01, 2008 4:18 PM To: IBM-MAIN@BAMA.UA.EDU Subject: Re: HMC Management Best Practices That's true

Re: HMC Management Best Practices

2008-10-03 Thread Richards, Robert B.
Management Best Practices No, I don't. - Robert B. Richards(Bob) US Office of Personnel Management 1900 E Street NW Room: BH04L Washington, D.C. 20415 Phone: (202) 606-1195

Re: HMC Management Best Practices

2008-10-03 Thread Don Williams
I know how to lock images, but I can't seem to figure out how to lock profiles. Thanks. -- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO

Re: HMC Management Best Practices

2008-10-02 Thread Arthur Gutowski
I don't know about best practices, but we: - Make religious use of LPAR grouping - Test images in a test folder, Prod images in a Prod folder. That at least keeps the Operators from activating a Prod image when they meant to activate a test image. We still get the occasional brain check

Re: HMC Management Best Practices

2008-10-02 Thread Richards, Robert B.
Management Best Practices That's true, until you get an operator that's too lazy tocrack open a manual, whether to look up a message or try and learn something new, and he's also too gutless to accept any responsibilities. And a management team that's too soft-hearted (or soft-headed) to do

Re: HMC Management Best Practices

2008-10-02 Thread Howard Rifkind
Subject: Re: HMC Management Best Practices That's true, until you get an operator that's too lazy tocrack open a manual, whether to look up a message or try and learn something new, and he's also too gutless to accept any responsibilities. And a management team that's too soft-hearted (or soft

Re: HMC Management Best Practices

2008-10-02 Thread Lizette Koehler
Howard, The REJECT command only removes PTFs from the GLOBAL zone. If you want to affect the TLIB/DLIB you would use RESTORE. I use RESTORE/RECEIVE process when I am working with a usermod, it has not touched the TLIB/DLIB when I do this. Lizette Upon second look SMP told me that the PTF

Re: HMC Management Best Practices

2008-10-02 Thread Rick Fochtman
01, 2008 4:18 PM To: IBM-MAIN@BAMA.UA.EDU Subject: Re: HMC Management Best Practices That's true, until you get an operator that's too lazy tocrack open a manual, whether to look up a message or try and learn something new, and he's also too gutless to accept any responsibilities

Re: HMC Management Best Practices

2008-10-02 Thread Richards, Robert B.
, October 01, 2008 4:18 PM To: IBM-MAIN@BAMA.UA.EDU Subject: Re: HMC Management Best Practices That's true, until you get an operator that's too lazy tocrack open a manual, whether to look up a message or try and learn something new, and he's also too gutless to accept any responsibilities

Re: HMC Management Best Practices

2008-10-02 Thread Richards, Robert B.
My apologies to the list for the private email to Rick. Bob -- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at

Re: HMC Management Best Practices

2008-10-02 Thread Mark Zelden
On Thu, 2 Oct 2008 11:25:14 -0400, Howard Rifkind [EMAIL PROTECTED] wrote: Upon second look SMP told me that the PTF was accepted, it is in the TLIB as well as in the DLIB. So, it now is in all three zones. I don't want to reject the PTF from TLIB/DLIB just from the global zone. How would

Re: HMC Management Best Practices

2008-10-02 Thread Jousma, David
-MAIN@BAMA.UA.EDU Subject: Re: HMC Management Best Practices On Thu, 2 Oct 2008 11:25:14 -0400, Howard Rifkind [EMAIL PROTECTED] wrote: Upon second look SMP told me that the PTF was accepted, it is in the TLIB as well as in the DLIB. So, it now is in all three zones. I don't want to reject

Re: HMC Management Best Practices

2008-10-02 Thread Mark Zelden
On Thu, 2 Oct 2008 11:55:49 -0400, Jousma, David [EMAIL PROTECTED] wrote: In addition to what Mark mentions, also optionally setup your SMPE options to include a RECEIVE ZONE GROUP, so that PTF's once applied and accepted, don't get re-received again if you order bulk maintenance. Good advise.

Re: HMC Management Best Practices

2008-10-02 Thread Rick Fochtman
The Chairbreaker! :-) I'm trying to forget! grin Bob -Original Message- From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of Rick Fochtman Sent: Wednesday, October 01, 2008 4:18 PM To: IBM-MAIN@BAMA.UA.EDU Subject: Re: HMC Management Best Practices That's true

Re: HMC Management Best Practices

2008-10-02 Thread Howard Rifkind
List [mailto:[EMAIL PROTECTED] On Behalf Of Rick Fochtman Sent: Wednesday, October 01, 2008 4:18 PM To: IBM-MAIN@BAMA.UA.EDU Subject: Re: HMC Management Best Practices That's true, until you get an operator that's too lazy tocrack open a manual, whether to look up a message or try and learn

HMC Management Best Practices

2008-10-01 Thread Mark Jacobs
One of our recurring problems is with the management, i.e. proper use of the HMC by the operators when they perform their job responsibilities; 1) IPL an lpar with a specific load address/load parm. 2) Change lpar settings, storage, cpu's, weights,... We have had many instances of wrong lpars

Re: HMC Management Best Practices

2008-10-01 Thread Ted MacNEIL
What are some best practices that you use to prevent these and other operator errors while performing HMC tasks? Education Threat of termination Use of staff more sophisticated than systems operators Locking of HMC Change control/auditing - Too busy driving to stop for gas!

Re: HMC Management Best Practices

2008-10-01 Thread Doug Fuerst
Umm, train them? Then use test LPAR's to keep their skills fresh? And operators should NOT be changing weights, storage, CPU's etc. without a sysprog there. Define the CP's and use config to vary them on/off. Just my $.02 Doug Mark Jacobs wrote: One of our recurring problems is with the

Re: HMC Management Best Practices

2008-10-01 Thread Mark Zelden
I tend to agree with Doug. The only thing our operators ever do is IPL. They do have to select the correct LPAR and put in the correct load address and loadparm if that changes. The loadparm rarely changes... usually when we upgrade the OS it temporarily points to LOADx9 for example... for z/OS

Re: HMC Management Best Practices

2008-10-01 Thread Terry Sambrooks
Hi Mark, In respect of your request for information on: What are some best practices that you use to prevent these and other operator errors while performing HMC tasks? Having had some experience with a company managing 100+ z/OS Systems, across 7+ sites I think the two staple requirements to

Re: HMC Management Best Practices

2008-10-01 Thread Jack Kelly
snip proper use of the HMC by the operators when they perform their job responsibilities unsnip I tend to agree that 'their responsibility' appears to be more than operators tend to have. Another option is to support remote HMC access, inside a VPN(ish) environment, and let the sysprog(s) tend

Re: HMC Management Best Practices

2008-10-01 Thread Chase, John
-Original Message- From: IBM Mainframe Discussion List On Behalf Of Mark Jacobs One of our recurring problems is with the management, i.e. proper use of the HMC by the operators when they perform their job responsibilities; 1) IPL an lpar with a specific load address/load parm.

Re: HMC Management Best Practices

2008-10-01 Thread Jihad K Kawkabani
Let the operator do the IPLs with only one Default LOAD profile that uses dynamically changed address for Load address and Use dynamically changed parameter for the load parameters. The system programmers will then control everything via HCD. Of course the operators still need to perform the

Re: HMC Management Best Practices

2008-10-01 Thread Clark, Kevin
. 4. Allow changes of the LOAD ADDRESSES and LOAD PARMS only. Kevin -Original Message- From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of Mark Jacobs Sent: Wednesday, October 01, 2008 9:11 AM To: IBM-MAIN@BAMA.UA.EDU Subject: HMC Management Best Practices One

Re: HMC Management Best Practices

2008-10-01 Thread Mark Jacobs
Jihad K Kawkabani wrote: Let the operator do the IPLs with only one Default LOAD profile that uses dynamically changed address for Load address and Use dynamically changed parameter for the load parameters. The system programmers will then control everything via HCD. Of course the operators

Re: HMC Management Best Practices

2008-10-01 Thread Hal Merritt
, October 01, 2008 8:11 AM To: IBM-MAIN@BAMA.UA.EDU Subject: HMC Management Best Practices One of our recurring problems is with the management, i.e. proper use of the HMC by the operators when they perform their job responsibilities; 1) IPL an lpar with a specific load address/load parm. 2) Change lpar

Re: HMC Management Best Practices

2008-10-01 Thread Tom Marchant
On Wed, 1 Oct 2008 09:25:56 -0500, Hal Merritt wrote: First, I would respectfully submit that this not an operator problem. Operators make mistakes and any dependence on operators accepts that as a consequence. People make mistakes. Operators certainly are in that category. Operators can be

Re: HMC Management Best Practices

2008-10-01 Thread Hal Merritt
] On Behalf Of Tom Marchant Sent: Wednesday, October 01, 2008 10:57 AM To: IBM-MAIN@BAMA.UA.EDU Subject: Re: HMC Management Best Practices On Wed, 1 Oct 2008 09:25:56 -0500, Hal Merritt wrote: ..snip You are right back where you started. People make mistakes. If operators are properly trained

Re: HMC Management Best Practices

2008-10-01 Thread Jihad K Kawkabani
cc Discussion List [EMAIL PROTECTED] Subject .EDU Re: HMC Management Best Practices

Re: HMC Management Best Practices

2008-10-01 Thread Tom Marchant
On Wed, 1 Oct 2008 11:47:18 -0500, Hal Merritt wrote: But the OP is complaining that that strategy is not working. And that experience/observation is in line with my own. The op listed two problems. On Wed, 1 Oct 2008 09:11:17 -0400, Mark Jacobs wrote: One of our recurring problems is with the

Re: HMC Management Best Practices

2008-10-01 Thread Edward Jaffe
Tom Marchant wrote: It should be no surprise that with a philosophy of removing responsibility from operators that they would act irresponsibly. My experience is that operators who are treated with respect and given responsibility do good work. Attempts to make a shop operator-proof don't work

Re: HMC Management Best Practices

2008-10-01 Thread Linda Mooney
I came up as an Operator and I have been a sysprog for a number of years now. All of my fellow sysprogs here were Operators at one time. I suspect that is true for most of us. I remember, when I started, that we were lucky if at least one of our systems didn't turn toes up and crash at

Re: HMC Management Best Practices

2008-10-01 Thread Rick Fochtman
That's true, until you get an operator that's too lazy tocrack open a manual, whether to look up a message or try and learn something new, and he's also too gutless to accept any responsibilities. And a management team that's too soft-hearted (or soft-headed) to do anything about it.

Re: HMC Management Best Practices

2008-10-01 Thread Hal Merritt
: HMC Management Best Practices On Wed, 1 Oct 2008 11:47:18 -0500, Hal Merritt wrote: But the OP is complaining that that strategy is not working. And that experience/observation is in line with my own. The op listed two problems. On Wed, 1 Oct 2008 09:11:17 -0400, Mark Jacobs wrote: One of our

Re: HMC Management Best Practices

2008-10-01 Thread Ken Porowski
I'm a small shop (1 CEC, 4 LPARs + Sandbox) so life is a little easier. Major changes a Sysprog is on site to (at least) verify the changes were correct. Sysprog handles all updates to the HMC (we don't use dynamic IPL parm changes) we just update the LOAD profile as needed (maybe once a year).