Re: [LegacyUG] Syncing with Families

2013-12-01 Thread Sherry/Support
The programmer will be getting those updated. Sincerely, Sherry Technical Support Legacy Family Tree On Sun, Dec 1, 2013 at 6:48 PM, Judith judithsfamilyt...@gmail.com wrote: Sorry, typo…Does that include GenSmart, GenMatcher and Genelines? None of these work with Legacy 8 family files

Re: [LegacyUG] Download update

2013-11-30 Thread Sherry/Support
If the update aborts during the install due to a slow connection, you could run into problems with Legacy. Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Nov 30, 2013 at 7:52 AM, Carl Cox ct...@centurytel.net wrote: I tried from Legacy deluxe to download the most recent update to L8. My

Re: [LegacyUG] event sorting

2013-11-30 Thread Sherry/Support
You can turn off the automatic sorting. In Options Customize, select your choices in option 2.2 Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Nov 30, 2013 at 9:05 AM, Gene Young n2...@cfl.rr.com wrote: I have just noticed some extremely bad behavior in Legacy 8. In V7, I

Re: [LegacyUG] Getting my Legacy 8 refund

2013-11-30 Thread Sherry/Support
the Deluxe features by going to Options Unlock Deluxe. If you have opened your original Family File in v8 without making a back-up or using a copy of the file, you will have to create a gedcom to open it in v7.5. Thanks, Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Nov 30, 2013 at 3

Re: [LegacyUG] Getting my Legacy 8 refund

2013-11-30 Thread Sherry/Support
We have a lot of users reporting that our order confirmation and download emails are landing in their spam folder! I check my spam folders at least once a day, sometimes more, and I'm always finding valid emails there! Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Nov 30

Re: [LegacyUG] 7.5 Notes Unusable, Are 8's?

2013-11-30 Thread Sherry/Support
Which version of Windows do you have? Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Nov 30, 2013 at 10:53 AM, grayscot2 graysc...@gmail.com wrote: Answer is no. In L8 Standard, using the sample database, when I go to open the notes for an individual, I now get

Re: [LegacyUG] event sorting

2013-11-30 Thread Sherry/Support
A secondary sort was discussed at length on the test list. It was decided that as long as the automatic sort was turned off (for those who have their own way of sorting - you can still sort manually), it would be great to have the secondary sort. Sincerely, Sherry Technical Support Legacy

Re: [LegacyUG] V8 media and ?Mac conversion usage questions

2013-11-30 Thread Sherry/Support
version of WINE - WINE is free.. Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Nov 30, 2013 at 6:03 PM, Pam Gosling pg...@comcast.net wrote: 5. What about Windows * and Legacy? Any issues to consider? I have Windows 7 now and would preferably like to stick

[LegacyUG] Please trim your messages

2013-11-29 Thread Sherry/Support
://www.LegacyFamilyTree.com/Leg Just to make it quicker for people to find your message if they're using an email program that threads them together. I know if we had a digest version, there would be a *lot* of noise about messages not getting trimmed! Thanks for your cooperation in this very busy time... Sherry

Re: [LegacyUG] Please trim your messages

2013-11-29 Thread Sherry/Support
I never assume anything's going to work the way it should ans *always* trim my messages when I respond! I just know that I see a ton of messages with all the footers still attached! Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Nov 29, 2013 at 8:45 AM, singhals singh

Re: [LegacyUG] Notes Problem in V8

2013-11-29 Thread Sherry/Support
That's not true. Notes have always been available in the free Standard Edition. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Nov 29, 2013 at 1:42 PM, kramer...@comcast.net wrote: The free version has never had Notes capabilities. The Notes from your Deluxe version

Re: [LegacyUG] GEDCOM

2013-11-29 Thread Sherry/Support
in an earlier version of Legacy for some reason. There are very rare instances where a database is corrupted and exporting to a gedcom can resolve a problem but I've only recommended that maybe two or three times in the 10 years I've been working in support. Sincerely, Sherry Technical Support

Re: [LegacyUG] Animation

2013-11-29 Thread Sherry/Support
According to the Help file on The Ribbon Bar Animation: This turns on and off the highlighting display as the mouse cursor hovers over each ribbon tab and button. Select the look you prefer. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Nov 29, 2013 at 6:06 PM, Kathy Thompson

Re: [LegacyUG] Locations - display short version

2013-11-29 Thread Sherry/Support
Options Customize View option 8.4 Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Nov 29, 2013 at 6:08 PM, Kathy Thompson kmthoms...@gmail.com wrote: I can't seem to find where I can tell Legacy to always display the Short version of a location. I used to have this set

Re: [LegacyUG] PDF Version of Book - Legacy 8 Unlocked Download

2013-11-29 Thread Sherry/Support
Contact supp...@legacyfamilytree.com and a tech can work with you privately Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Nov 29, 2013 at 6:09 PM, George MacGillivray georg...@nbnet.nb.ca wrote: Folks: Just received my deluxe code for version 8 as well as a link to download

Re: [LegacyUG] Animation

2013-11-29 Thread Sherry/Support
It's subtle Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Nov 29, 2013 at 6:17 PM, Kathy Thompson kmthoms...@gmail.com wrote: I see zero difference between the two On 30 November 2013 12:11, Sherry/Support she...@legacyfamilytree.com wrote: According to the Help

Re: [LegacyUG] open file Legacy8

2013-11-27 Thread Sherry/Support
Go to Options Customize General Settings to select your option for Starting Family File Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Nov 27, 2013 at 7:43 AM, Randy Clark ceddaco...@gmail.com wrote: I mistakenly told it to always show me a list of files from which to pick

Re: [LegacyUG] open file Legacy8

2013-11-27 Thread Sherry/Support
Then he needs to go to Options Customize Other Settings, click on the Turn on or off Optional Reminder Messages. On the Messages tab he'll find the option When opening a Legacy File, prompt to use dialog box or create list Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Nov 27

OFF LIST Re: [LegacyUG] Shared events

2013-11-27 Thread Sherry/Support
John, Can I add your comments about shared events and TNG to our new Knowledge Base? It would be anonymous. Thanks, Sherry On Wed, Nov 27, 2013 at 9:49 AM, John B. Lisle leg...@tqsi.com wrote: Brant, The Legacy Shared Event Gedcom export is standard in the sense that it is virtually

Re: [LegacyUG] Legacy Version 8.0

2013-11-27 Thread Sherry/Support
Watch the Legacy For Beginners: video and the What's New in Legacy 8.0 video on our website www.LegacyFamilyTree.com Training View Training Videos. That's a good way to see what v8 is all about. Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Nov 27, 2013 at 9:28 AM

Re: [LegacyUG] Legacy 8 Installation - GLBF797.tmp

2013-11-27 Thread Sherry/Support
I was using the free Avast and not the Internet Security version when I had problems, John Plus I was having problems on both my 64-bit Vista laptop and my 64-bit Win7 desktop. Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Nov 27, 2013 at 9:00 AM, John B. Lisle leg

Re: OFF LIST Re: [LegacyUG] Shared events

2013-11-27 Thread Sherry/Support
Oops - I forgot to change the To! Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Nov 27, 2013 at 10:13 AM, Howlanddavisii howlanddavi...@aol.com wrote: Sherry: What offlist rbg? Howland Davis -Original Message- From: Sherry/Support she

Re: [LegacyUG] Options Selections

2013-11-27 Thread Sherry/Support
, Sherry Technical Support Legacy Family Tree On Wed, Nov 27, 2013 at 10:27 AM, Kay ohkayk...@yahoo.com wrote: I just got my codes – and am setting up version 8. 1) Do I want a check next to Integrate with FamilySearch? What will that do? 2) And Enable tagging options

Re: [LegacyUG] Upgrade Email Question

2013-11-27 Thread Sherry/Support
The Order Desk is working on processing the upgrades as quickly as they can. Your patience is appreciated. Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Nov 27, 2013 at 4:04 PM, Kathy Thompson kmthoms...@gmail.com wrote: who know what order they're going in. I purchased 7.5

Re: [LegacyUG] Keyboard Shortcuts

2013-11-27 Thread Sherry/Support
People were asking for a more up-to-date look. What's more contemporary than the ribbon bar that seems to be standard these days? Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Nov 27, 2013 at 6:41 PM, JV Leavitt jleavi...@att.net wrote: If ribbon control eliminates keyboard

Re: [LegacyUG] V8 Family View

2013-11-27 Thread Sherry/Support
you click on a tab, the ribbon drops down over the Parents and you can select your options. Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Nov 27, 2013 at 6:27 PM, Paul Gray graypa...@outlook.com wrote: Hi, I'm struggling to configure Family View to give me the same 'large

Re: [LegacyUG] Ordering v8: manual or Geoff's book?

2013-11-27 Thread Sherry/Support
Try the one on the Legacy home page where it says Click Here to see the video tour - it's on the left side of the page, just a jaunt down from the picture of the Legacy box. Thanks for letting me know - I've passed it on to the webmaster. Sincerely, Sherry Technical Support Legacy Family Tree

Re: [LegacyUG] Ordering v8: manual or Geoff's book?

2013-11-27 Thread Sherry/Support
Don't twiddle too much - you don't want to develop thumb arthritis! Now would be a good time to organize your paperwork g. Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Nov 27, 2013 at 7:30 PM, Kathy Thompson kmthoms...@gmail.com wrote: Thanks Sherry. (Can I be cheeky

Re: [LegacyUG] Legacy 8 - It's Now Available!!

2013-11-26 Thread Sherry/Support
, just go to Help Unlock Legacy Deluxe to unlock the Deluxe features. Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Nov 26, 2013 at 7:45 AM, Sebastian Masch landw...@wilsen.de wrote: Geoff Rasmussen schrieb am 26.11.2013 11:10: *New version 8.0 Continues 15-Years

Re: [LegacyUG] Thank you for Legacy 8

2013-11-26 Thread Sherry/Support
You're welcome! Hope you enjoy using v8. It's been a long road and to me, waiting for the release was kinda like waiting for our grand baby to be born rbg Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Nov 26, 2013 at 9:37 AM, Ron Bernier ronaldbern...@bernfrin.netwrote: I

Re: [LegacyUG] Thank you for Legacy 8

2013-11-26 Thread Sherry/Support
That will come from Sales. Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Nov 26, 2013 at 10:16 AM, Eliz Hanebury elizhg...@gmail.com wrote: Shouldn't we have our letter from Support if we bought 7.5 in anticipation of V 8? Eliz Legacy User Group guidelines: http

Re: [LegacyUG] Customer Number for Legacy 8 Upgrades

2013-11-26 Thread Sherry/Support
The Order Desk is processing orders as fast as possible. We appreciate your patience. Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Nov 26, 2013 at 12:58 PM, William Boswell whb...@gmail.com wrote: I just purchased the upgrade for Legacy 8 online this morning at 10:30am (EST

Re: [LegacyUG] Legacy 8 Installation - Avast Antivirus - file prevalence/reputation is low msdev.exe

2013-11-26 Thread Sherry/Support
if you can figure out how! I couldn't get it to let Legacy's updates through ever without sandboxing or scanning every one. When I wrote to them, they never responded back. Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Nov 26, 2013 at 2:49 PM, John Magyari jmagy...@gmail.com

Re: [LegacyUG] Legacy 8 Installation - GLBF797.tmp

2013-11-26 Thread Sherry/Support
That's a problem with Avast. Turn it off when you do an install or update of Legacy. I just switched to a different AV program since I was getting tired of dealing with this every time there was a test update! Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Nov 26, 2013 at 2

Re: [LegacyUG] Burial Location as a Cemetery Event

2013-11-25 Thread Sherry/Support
Save Family File As I use the name Test copy filename so you don't get it confused with your real data. Sincerely, Sherry Technical Support Legacy Family Tree On Sun, Nov 24, 2013 at 9:39 PM, Pam Gosling pg...@comcast.net wrote: 1. Regarding the cemetery documentation itself

Re: [LegacyUG] Burial Location as a Cemetery Event

2013-11-25 Thread Sherry/Support
that feature, then it's a moot point. I use it all the time Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Nov 25, 2013 at 6:21 AM, Ron Ferguson ronfergy@tiscali.co.ukwrote: James, May I correct one oft repeated fallacy, that is that locations only sort correctly

Re: [LegacyUG] Burial Location as a Cemetery Event

2013-11-25 Thread Sherry/Support
Exactly and if I want to add the country name through Expand/Contract Location Parts, it won't recognize it since I have only two parts and not three I was just giving an example of what happens when locations aren't formatted correctly and consistently. Sincerely, Sherry Technical

Re: [LegacyUG] Burial Location as a Cemetery Event

2013-11-25 Thread Sherry/Support
You'd be surprised at how many people don't. They think it's redundant and everyone knows what country their locations are in! Or their locations are all in one country. Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Nov 25, 2013 at 9:25 AM, CE WOOD wood...@msn.com wrote

Re: [LegacyUG] Burial Location as a Cemetery Event

2013-11-25 Thread Sherry/Support
of international locations in my file - England, Germany, France, Netherlands, Australia To me, the name is important, not where my comma placement is! Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Nov 25, 2013 at 9:26 AM, Ron Ferguson ronfergy@tiscali.co.ukwrote: Sherry

Re: [LegacyUG] Burial Location as a Cemetery Event

2013-11-23 Thread Sherry/Support
for reports. We realize that the 4-place governmental jurisdictions don't always apply for locations outside of the US. In my file, I have utilized commas to keep the four places so I can do a good sort or use the Expand/Contract. Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Nov 23

Re: [LegacyUG] Notes Screen Unreadable

2013-11-20 Thread Sherry/Support
to download. If you have Win7 or 8, save the file to the c:\Windows\SysWOW folder (again, not 100% on the folder name, but there's only one sysWOW folder) Sorry I'm not in a position to look up what I can't remember! Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Nov 20, 2013

Re: [LegacyUG] More then one person working on a family file

2013-11-20 Thread Sherry/Support
the database on more than one computer. Other options are a home network, keeping the file on an external drive or using a file sharing site like Dropbox or SkyDrive. Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Nov 20, 2013 at 1:51 PM, LeAnne Deardeuff turn2fath...@gmail.com

Re: [LegacyUG] If this is find-a-fault week --

2013-11-20 Thread Sherry/Support
Did you try the Surname Summary in Reports under the Books/Other tab? Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Nov 20, 2013 at 3:46 PM, singhals singh...@erols.com wrote: Is there a GOOD kludge to get a COUNT of each name in the database -- as in, how many SMITH

Re: [LegacyUG] If this is find-a-fault week --

2013-11-20 Thread Sherry/Support
Oh - guess I missed that you wanted something other than surnames Get v8 when it comes out g It will have all sorts of statistics on the database. (No, I don't know when that will be other than soon) Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Nov 20, 2013 at 6:16 PM

Re: [LegacyUG] Version 8

2013-11-18 Thread Sherry/Support
I have heard that the programmer is working on it but I don't know when it will be available. Part of that is up to the church - he has to go through the certification process and sometimes they require changes to what has been done. Sincerely, Sherry Technical Support Legacy Family Tree

Re: [LegacyUG] Version 8 - PLEASE no politics scam here.

2013-11-18 Thread Sherry/Support
I don't understand what your complaint is? Did you send this to the wrong group? Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Nov 18, 2013 at 6:24 AM, Helle T. Hirschmann he...@hirschmann.dkwrote: On Facebook I see tons of political upsets about Obama Care etc. COULD WE

Re: [LegacyUG] Version 8 - PLEASE no politics scam here.

2013-11-18 Thread Sherry/Support
Oh - guess I just skimmed over that and ignored it Thanks. Definitely this is not a political group and political statements are way off base, per the LUG list guidelines. Ok - let's move on now! Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Nov 18, 2013 at 7:19 AM

Re: [LegacyUG] hi

2013-11-12 Thread Sherry/Support
webmail accounts either. Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Nov 12, 2013 at 12:52 AM, Anne Outterson annedoutter...@yahoo.co.uk wrote: http://professionalfreelancers Anne Outterson Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp

Re: [LegacyUG] AniMap Assistance

2013-11-08 Thread Sherry/Support
Check on their website at http://goldbug.com/ Also check Rootsweb mailing lists. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Nov 8, 2013 at 9:26 AM, Sentz ro...@nycap.rr.com wrote: I know that this list is only for Legacy questions. However, would anyone know

Re: [LegacyUG] Subscription

2013-11-07 Thread Sherry/Support
Anne, Send an email to supp...@legacyfamilytree.com and a tech can reset your subscription. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Nov 7, 2013 at 10:32 AM, Anne agdy...@yahoo.co.uk wrote: Thanks for all the replies and for trying to help. I know I am subscribed

Re: [LegacyUG] Google Alert!

2013-11-06 Thread Sherry/Support
Jim, What's this about??? One came to my list as well as to the LUG list Not going to click on any links in this email until it's confirmed! Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Nov 6, 2013 at 4:18 PM, James Mackane jamck...@gmail.com wrote: Google Docs Makes

Re: [LegacyUG] Legacy on a New Computer

2013-11-04 Thread Sherry/Support
is the supported version of WINE) without Windows installed. Crossover has instructions on installing Legacy with Crossover at http://www.codeweavers.com/via/legacyfamilytree7 - there's also a 25% discount for Legacy users. Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Nov 4, 2013

Re: [LegacyUG] Recorded Date?

2013-10-26 Thread Sherry/Support
From the Help topics for Source Detail and SourceWriter Recorded Date - This is the date you recorded the source citation. Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Oct 26, 2013 at 1:12 AM, Roxanne maighe...@yahoo.com wrote: Dear Group; I realize after doing research

Re: [LegacyUG] Just updated to 7.5.0.270 pictures are now gone!

2013-10-25 Thread Sherry/Support
drive. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Oct 25, 2013 at 9:30 AM, Scott Hall seh0...@gmail.com wrote: Its been many months since I've done anything with genealogy, so I don't know how old the update is ... but I just updated to build 270 and allowed it to modify

Re: [LegacyUG] One couple, Two weddings, No divorce, how to record both dates?

2013-10-21 Thread Sherry/Support
the second one to be the known and celebrated date. I put the first wedding in and marked it as Private with a note that this was the registered marriage and they publicized and celebrated the second marriage, which, although was a real marriage, wasn't registered with the state. Sincerely, Sherry

Re: [LegacyUG] A technical problem

2013-10-18 Thread Sherry/Support
a lot of work in the file. The Lead Error can happen in Vista or later if you don't have UAC set to never notify Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Oct 17, 2013 at 9:01 PM, Carolyn carog...@gmail.com wrote: This is the first time I have had any trouble with Legacy

Re: [LegacyUG] A technical problem

2013-10-18 Thread Sherry/Support
Sometimes the simplest things are all we need to do g UAC = User Account Control. You can find instructions on setting it on the website www.LegacyFamilyTree.com/help/Windows87andVista.asp. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Oct 18, 2013 at 12:31 PM, Carolyn carog

Re: [LegacyUG] PicList.dbm

2013-10-17 Thread Sherry/Support
and it will be regenerated when you're in that folder again to view and select pictures. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Oct 17, 2013 at 3:54 PM, Shirley Richardson shirleyr...@clear.net.nz wrote: This file has appeared in the photos file. The same question was asked in 2011

Re: [LegacyUG] Error 3314

2013-10-15 Thread Sherry/Support
message, please email supp...@legacyfamilytree.com to help you resolve this. It may be something that we need to see your database to repair.. Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Oct 14, 2013 at 10:02 PM, Mary LeClerc quiltingm...@gmail.com wrote: I've checked the online

Re: [LegacyUG] how to delete marriage

2013-10-15 Thread Sherry/Support
Formatting is thrown off so it's hard for me to see the problem.. make sure she's linked to you only once by looking at your Spouse list. Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Oct 15, 2013 at 2:09 PM, Duncan Linklater dun...@quivis.co.uk wrote: I appear to have married

Re: [LegacyUG] Days of week (website recommended) ...

2013-10-13 Thread Sherry/Support
going to another program or to the web to get the day of the week. Sincerely, Sherry Technical Support Legacy Family Tree On Sun, Oct 13, 2013 at 8:48 AM, Bob Bashford older...@rochester.rr.com wrote: I'm lazy ... no need for tedious scrolling ... I use a website that calculates both Old

Re: [LegacyUG] Ged Families

2013-10-12 Thread Sherry/Support
Rich. This list is for questions related to Legacy and our add on programs. Gedfamilies isn't one of them Sherry Tech Support Legacy Family Tree On Friday, October 11, 2013, Richard Falzini rfalz...@yahoo.com wrote: Hello, I wanted to ask if anyone is currently using gedfamilies

Re: [LegacyUG] Create Report based on events

2013-10-12 Thread Sherry/Support
in the Support section of the Legacy Home tab. They're the same form, so just pick the way you want to access it. Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Oct 12, 2013 at 7:08 AM, Cliff Gittens cliff.gitt...@gmail.comwrote: Sherry, Unfortunately the Events Report

Re: [LegacyUG] Create Report based on events

2013-10-11 Thread Sherry/Support
There's an Event Report in the Deluxe Edition. Take a look at the options available for printing the report - full details are in the Help file in Legacy. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Oct 11, 2013 at 10:33 AM, Cliff Gittens cliff.gitt...@gmail.comwrote: I

Re: [LegacyUG] Search for Death Pictures

2013-10-09 Thread Sherry/Support
in the Support section of the Legacy Home tab. Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Oct 9, 2013 at 7:16 PM, Ron Walter ronwal...@sonic.net wrote: Clarification: By death picture, I mean a picture (jpg) that has been attached by clicking the + at the right hand end of the death

Re: [LegacyUG] Notes in Legacy

2013-10-07 Thread Sherry/Support
Notes that you don't want included in reports, web pages, exports, etc can be placed between double brackets [[ like this ]]. Legacy won't include that data unless you select to include Private Notes. Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Oct 7, 2013 at 11:32 AM

Re: Descendant Report question (was: [LegacyUG] beginning legacy user)

2013-10-03 Thread Sherry/Support
doesn't have boxes but it does have lines to connect the people. If you're referring to the Descendant Chart in Legacy, on the main report window, click on Report Options Format tab and deselect the options for boxes and for generation lines. Sincerely, Sherry Technical Support Legacy Family

Re: [LegacyUG] Solo parent adoption

2013-10-03 Thread Sherry/Support
You can change the wording on reports on the Marriage Information window Wording Options tab (for the couple) as well as the wording in the reports themselves using the wording tab (for the whole report) Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Oct 2, 2013 at 9:21 PM

Re: [LegacyUG] Questions about RINs and MRINS

2013-10-03 Thread Sherry/Support
. To select to show RINs, User ID or other numbers on lists and views, go to Options Customize View. The option to include those on reports is on the Include tab of Report Options for each report. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Oct 3, 2013 at 4:22 PM, Margaret

Re: [LegacyUG] reloading legacy

2013-10-01 Thread Sherry/Support
On the Legacy website www.LegacyFamilyTree.com, go to Help Center Troubleshooting Help Solutions by Error Number. Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Oct 1, 2013 at 5:53 PM, Marli Yoder yosbutter...@yahoo.com wrote: HI- I just had to wipe out my software

Re: [LegacyUG] Missing Media

2013-09-26 Thread Sherry/Support
We can't give you a definite release date until it's released g Soon. I know the programmers are anxious to get Legacy v8 released but we have a couple of issues to get worked out yet. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Sep 26, 2013 at 8:19 AM, Brian L

Re: [LegacyUG] Missing Media

2013-09-26 Thread Sherry/Support
, but as far as I've seen, it's just Events. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Sep 26, 2013 at 5:36 PM, Ron Taylor doit4...@yahoo.com wrote: Yes, I have reviewed the compatibility issues that Ltools has posted in relation to Legacy version 8. Most of the issues are because

Re: [LegacyUG] Missing Media

2013-09-25 Thread Sherry/Support
Legacy v8 will have a whole new way of working with media files - moving them, finding them, relinking them. Hang in there. Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Sep 25, 2013 at 5:03 PM, Ron Taylor doit4...@yahoo.com wrote: Ltools will assist with your media

Re: [LegacyUG] Half children on Family Group Sheets

2013-09-23 Thread Sherry/Support
No. The FGR only includes the children of the family you're creating the report for. You can include all spouses and children on the Individual's Report. Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Sep 23, 2013 at 2:59 PM, Anne Picketts waipuc...@gmail.com wrote: Can half

Re: [LegacyUG] Charting - short location default

2013-09-21 Thread Sherry/Support
Click on the Appearance tab, select Box Items' and when a date/location field is selected, click on 'Use short locations on the right. Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Sep 21, 2013 at 10:41 AM, Paula Ryburn paula.ryb...@sbcglobal.net wrote: Is there a way to have

Re: [LegacyUG] Timelines (Under the View Menu)

2013-09-19 Thread Sherry/Support
Check your settings for the timeline. You need to make sure that you have none of the three limiting options selected. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Sep 19, 2013 at 9:07 AM, Paula Ryburn paula.ryb...@sbcglobal.net wrote: Sherry, This looked interesting to me, so

Re: [LegacyUG] River as Place of Death

2013-09-18 Thread Sherry/Support
Probably to keep it in the 4-place format? Although the one for Lake Washington is in 5 places I'd eliminate the comma between Lake Washington and near Medina Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Sep 18, 2013 at 8:19 AM, Randy Clark ceddaco...@gmail.com wrote

Re: [LegacyUG] River as Place of Death

2013-09-18 Thread Sherry/Support
are quite long and you'd want to enter the nearest town or other jurisdictional area. Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Sep 17, 2013 at 1:44 AM, Roger Noonan rnoonan...@gmail.com wrote: I have an ancestor who drowned in the River Mersey near Liverpool when his boat sank

Re: [LegacyUG] Bookmark List

2013-09-18 Thread Sherry/Support
and it will be passed on to the programmers for consideration. Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Sep 17, 2013 at 10:13 PM, Kathy Thompson kmthoms...@gmail.com wrote: Wondering if it is possible to rearrange the order of the bookmarks at all? Thanks Legacy User Group guidelines

Re: [LegacyUG] Webpages

2013-09-18 Thread Sherry/Support
who know a little or a lot about web design, I would strongly recommend that you study the articles at www.webaim.org to learn how to get your message across to more people than you are now. Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Sep 18, 2013 at 1:24 PM, Syble Glasscock

Re: [LegacyUG] Last modified date reset on update

2013-09-12 Thread Sherry/Support
, Sherry Technical Support Legacy Family Tree On Thu, Sep 12, 2013 at 11:35 AM, CE WOOD wood...@msn.com wrote: This bug was reported by many very unhappy people. Has anyone from Legacy responded? Is there a fix? I know you can't restore to an earlier update, so back-ups would not correct this bug

Re: [LegacyUG] Two Computers

2013-09-12 Thread Sherry/Support
You can install the free Legacy Standard Edition on any computer where you have the permission from the owner. But we ask that you don't unlock the Deluxe features since it's not your computer. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Sep 12, 2013 at 12:12 PM, lewisro

Re: [LegacyUG] Chronology Timeline question

2013-09-09 Thread Sherry/Support
Because the list is in chronological order. If the spouse was born before the individual, the the spouse would be listed before the individual. The negative number represents the number of years before the main person was born. Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Sep

Re: [LegacyUG] Timelines (Under the View Menu)

2013-09-09 Thread Sherry/Support
A new unlinked individual - Add New Unlinked Individual. Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Sep 9, 2013 at 10:46 AM, Janes Sarles sarlesinsi...@gmail.comwrote: Sherry, Don't understand - Add a new individual where? on the timeline of the person I want

Re: [LegacyUG] Timeline

2013-09-09 Thread Sherry/Support
There is no way to print it directly and a request has been sent to the programmers. Yesterday I posted a way to print it - did you not see that email? Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Sep 9, 2013 at 10:01 AM, Janes Sarles sarlesinsi...@gmail.comwrote: Once

Re: [LegacyUG] Timelines (Under the View Menu)

2013-09-08 Thread Sherry/Support
3. Select a timeline 4. Go to Options Report Options and deselect all the options 5. Back in the Chronology view, click on Report to Preview and save to PDF or Print to send directly to the printer Sincerely, Sherry Technical Support Legacy Family Tree On Sun, Sep 8, 2013

Re: [LegacyUG] How to place an Acknowledgements Section

2013-09-08 Thread Sherry/Support
chapter and enter your acknowledgements in that window. That will show before the index and sources. There's no way to move it behind those. You can have just one report in the Publishing Center if you don't want a comprehensive book with several chapters. Sincerely, Sherry Technical Support

Re: [LegacyUG] Individual in Show List doesn't have source cited

2013-09-08 Thread Sherry/Support
Did you try running File File Maintenance Check/Repair after doing a backup (File Backup Family File) ? Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Sep 7, 2013 at 6:25 PM, Paula Ryburn paula.ryb...@sbcglobal.netwrote: Has anyone run into this problem? I'm looking

Re: [LegacyUG] Reports - Event Formatting

2013-09-06 Thread Sherry/Support
to that list. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Sep 6, 2013 at 4:35 AM, Kathy Thompson kmthoms...@gmail.com wrote: Is there any way of re-organising the order in which the List Style formatting of the Events displays in the reports? At the moment it displays in columns

Re: [LegacyUG] Report preview: default to whole page?

2013-09-04 Thread Sherry/Support
At the top of the page where it shows Zoom, the drop-downs set the default. I see that's not documented in the v7.5 Help file - I'll ask the programmer to add it to the documentation. It is documented in v8's Help file. Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Sep 4

Re: [LegacyUG] Where should *.rf1 files be stored?

2013-09-03 Thread Sherry/Support
that the c:\Legacy folder is backed up with other files on the hard drive, you have nothing to worry about. I use the Windows backup in Windows 7 and specified the c:\Legacy folder to be backed up. Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Sep 3, 2013 at 6:15 PM, Paula Ryburn

Re: [LegacyUG] Cemetery name in Burial Location, Burial Address, or separate Cemetery event?

2013-09-03 Thread Sherry/Support
compensate for it by using commas as place holders. Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Sep 3, 2013 at 5:54 PM, Emily Moore eall...@aol.com wrote: I had decided to leave the cemetery names out of the burial location field to minimize the number of locations in the master

Re: [LegacyUG] Photo album or scrapbook sort order

2013-09-02 Thread Sherry/Support
There is no defined sort order. This is something that's on our enhancement request list. Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Aug 31, 2013 at 1:04 PM, Paula Ryburn paula.ryb...@sbcglobal.net wrote: THIS MIGHT BE A QUESTION FOR SUPPORT. I did look in Help. Can

Re: [LegacyUG] How often is Legacy Research Guidance updated?

2013-09-02 Thread Sherry/Support
. Research Guidance, however, is designed to help you think of resources you haven't already thought of - if you know the resource you want to search, just make a To-Do item for it. Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Aug 31, 2013 at 10:35 AM, C. DeLay casta...@gmail.com

Re: [LegacyUG] How often is Legacy Research Guidance updated?

2013-09-02 Thread Sherry/Support
Think of the To-Do feature as a Research Log. If you have a specific item to search and you know where you want to look, create a To-Do. I do know some people who have created Master Sources for sources they plan on using but haven't yet. Sincerely, Sherry Technical Support Legacy Family Tree

Re: [LegacyUG] Where should *.rf1 files be stored?

2013-09-02 Thread Sherry/Support
are completely different and in v8 they're going to a folder that will hold the usr files. Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Sep 2, 2013 at 3:29 PM, CE Wood wood...@msn.com wrote: When I Save a report set-up or list, or whatever, the file type is shown as User File

Re: [LegacyUG] 2nd hand sources

2013-08-29 Thread Sherry/Support
, Sherry Technical Support Legacy Family Tree On Thu, Aug 29, 2013 at 7:57 PM, Bernd Hornung ber@telus.net wrote: I recently found an online database at RootsWeb that has relevance to my wife's family. In the database they provide sources for various pieces of information. My question would

Re: [LegacyUG] Master Event Definitions List

2013-08-27 Thread Sherry/Support
Either you accidentally created it or you imported a gedcom that had Elizabeth as an event. A quick way to see a fresh Master list would be to create a new blank Family File. I have one hanging around to double check on things! Sincerely, Sherry Technical Support Legacy Family Tree On Tue

Re: [LegacyUG] Legacy updates

2013-08-26 Thread Sherry/Support
You can always download the latest update from our website www.LegacyFamilyTree.com Download Download Update. Sometimes it takes awhile for the update info to show in Legacy. I've seen it show up right away when I first opened the program and I've seen it take a few hours. Sincerely, Sherry

Re: [LegacyUG] Customizing Family View Info Display

2013-08-22 Thread Sherry/Support
Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Aug 22, 2013 at 12:12 PM, Alan Wakenhut a...@genealogygenius.comwrote: On her blog today, Michele Lewis gave an example shoeing different headings in the family view page, rather than the default headings

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