RE: Video Conferencing

2008-10-02 Thread Jeff Wilhelm
We use inexpensive webcams paired with old laptops and LiveMeeting to do our video conferencing in our conference rooms. All the video is 1:1 though. You can't monitor all the site's cameras at the same time, you can always see yourself in a small window, and choose which other site you want to

RE: WebBased FTP Solution

2008-09-26 Thread Jeff Wilhelm
We like the Globalscape one as well here. Also have been testing the Ipswitch web module for WS_FTP server and it's worked well also. From: Ziots, Edward [mailto:[EMAIL PROTECTED] Sent: Friday, September 26, 2008 10:58 AM To: NT System Admin Issues Subject: RE: WebBased FTP Solution

Vacation / PTO Tracking

2008-09-25 Thread Jeff Wilhelm
So HR is asking about implementing a Vacation / OOTO / PTO Tracker, something more robust and useable than sending a spreadsheet around each week. Some of the things that were mentioned: . A system that works based on accruals of PTO (and sick days) by pay period. . And that

RE: High availability

2008-09-23 Thread Jeff Wilhelm
Take a look at some of the Marathon Technologies products (http://www.marathontechnologies.com/). Jeff From: Kelsay, Mark [mailto:[EMAIL PROTECTED] Sent: Tuesday, September 23, 2008 10:25 AM To: NT System Admin Issues Subject: High availability I have been asked to look into a

RE: Bandwidth/Traffic Shaper

2008-09-11 Thread jeff . wilhelm
+1 Riverbed. Love the Steelhead products. We have two 2020s, a 3520 and a 1050. Setup / deployment is brain-dead easy, management and reporting is great, and they are an amazing company to work with. We have been a customer for two years, and are alpha testing the newest release. Can't go

RE: remote access

2008-08-26 Thread jeff . wilhelm
Two things to try / check: 1) In the Watchguard Policy Manager turn the logging level up for the VPN connection, and then watch the logs when the RDP drops. 2) In your Mobile User VPN settings (assuming you're used the WG MUVPN Client and not PPTP or SSLVPN check the timeout length (set

RE: remote access

2008-08-26 Thread jeff . wilhelm
No, they would use the Watchguard software. Was a little flaky in version 7, but 10.0.2 (current) is pretty nice. Our site in FL uses PPTP into a pair of X1000s. In RI we have our users using IPSEC (MUVPN) into a pair of X5500e's. Users who have used both say ours is more stable / reliable.

Semi-OT: Wiki Advice From List

2008-08-25 Thread jeff . wilhelm
Hope everyone had a nice weekend. I am looking for some advice from the list regarding posts on a wiki. Apparently someone is not very happy with me (not sure why, don't even know who) and has engaged in some character-assassination of me on a public wiki. I don't really want to post the link

Re: [OT] SNMP, Watchguard and MRTG

2008-08-13 Thread jeff . wilhelm
We monitor our Firebox interfaces using MRTG -- SNMP is included in Fireware -- however those units are a bit larger (not the Edge X55e devices you mention, but rather the Core and Peak models). That being said, if the X55e doesn't support SNMP (it might -- I'd have to check) out of the box

Re: Peak10 as a co-lo?

2008-07-17 Thread jeff . wilhelm
I would not recommend them. All our talks with them were positive, they bill the site as highly-available and it does look nice. However we have two (or three) cabinets there now -- one with HP blades and the other(s) are an HP EVA 8000 -- and have had three outages in the last six months (I

RE: Peak10 as a co-lo?

2008-07-17 Thread jeff . wilhelm
I purposefully didn't want to make public our plans is it could jeopardize our ongoing contract talks with them. :) I am not to point of contact on the account so I don't know the current rep, only one ones we talked to when the original contract was negotiated two years ago. The folks I

Re: New SAN Selection Question

2008-06-29 Thread jeff . wilhelm
I highly recommend adding Xiotech to the list. Their new ISE based SAN (specifically look at the Emprise 7000) is impressive. Played with it at Storage World in Orlando last month, and was highly impressed. Jeffrey Showen [EMAIL PROTECTED] 06/29/2008 06:57 PM Please respond to NT System

Re: Notepad question

2008-06-03 Thread jeff . wilhelm
What if you try copying notepad.exe from a good machine to a bad machine. Does the problem go away? If not, then the problem could be a video driver or something like that, which you could test on one machine with a rollback. Jeff David Florea, SysAdmin [EMAIL PROTECTED] 06/03/2008

Re: VOIP Vendor Question...

2008-05-28 Thread jeff . wilhelm
What if you adjust the length DTMF tones that the system generates? Sometimes a longer tone will give the destination system just the tiny bit longer it needs... Jeff Michael White [EMAIL PROTECTED] 05/28/2008 11:27 AM Please respond to NT System Admin Issues

Re: TS Clusters and PST Files - Looking for Suggestions

2008-05-20 Thread jeff . wilhelm
What about implementing the 2X application server, where the launching of a specific application is launched on a remote terminal server and presented as a local application? If you have one box dedicated to be the TS User Outlook Box and the launching of Outlook always occurs against that one

Re: XP SP3 Available for DL

2008-04-29 Thread jeff . wilhelm
I tested that download last night in a virtual machine. The install went smoothly and the properties read Service Pack 3 after installation. Jeff Ben Scott [EMAIL PROTECTED] 04/28/2008 11:29 PM Please respond to NT System Admin Issues ntsysadmin@lyris.sunbelt-software.com To NT System

RE: XP SP3 Available for DL

2008-04-29 Thread jeff . wilhelm
What else do you do with Windows? ;) Joe Heaton [EMAIL PROTECTED] 04/29/2008 10:07 AM Please respond to NT System Admin Issues ntsysadmin@lyris.sunbelt-software.com To NT System Admin Issues ntsysadmin@lyris.sunbelt-software.com cc Subject RE: XP SP3 Available for DL Of course, all

Re: remote reset of local admin password

2008-04-29 Thread jeff . wilhelm
What about this... Turn on the Virtual Machine with the Windows XP CD in the drive or mounted. Boot from your Windows XP CD. Let it go thru the Setup is Inspecting... stage, the Welcome to Setup (choose Enter to Setup Windows Now), then F8 to accept the licensing agreement. Choose the Repair

RE: Its 89 degrees in our server room!!!

2008-04-29 Thread jeff . wilhelm
Fans behind the equipment to move the hot air out. Trip to Home Depot / Lowes to get a portable AC, blowing across the fronts of the equipment. Kennedy, Jim [EMAIL PROTECTED] 04/29/2008 03:22 PM Please respond to NT System Admin Issues ntsysadmin@lyris.sunbelt-software.com To NT System

Re: related: 89 degrees and rising

2008-04-29 Thread jeff . wilhelm
72 on the three ambient ACs for the server room, 68 on the two ACs blowing into the cold aisles. A backup unit is set to go on if the room exceeds 75. Jeff Steve Ens [EMAIL PROTECTED] 04/29/2008 03:59 PM Please respond to NT System Admin Issues ntsysadmin@lyris.sunbelt-software.com To

RE: Its 89 degrees in our server room!!!

2008-04-29 Thread jeff . wilhelm
Not sure what you mean. We have a portable MovinCool. In a pinch we can provide spot cooling. Setting it up on one end of a room with a few cabinets in it and blowing the cold air towards the front of the cabinet. Have never seen them spit though... Jeff Sam Cayze [EMAIL PROTECTED]

RE: OS Remote control app without open ports

2008-04-28 Thread jeff . wilhelm
A GoToMyPC account with the software installed on every laptop will let you login to their website and see which PCs are available for connection. As long as a machine has an HTTP/HTTPS outbound connection to the GoToMyPC server you can use this with no user intervention. Oliver Marshall

RE: OS Remote control app without open ports

2008-04-28 Thread jeff . wilhelm
I am guessing you don't have a development staff, but if you did have a development staff you could probably pretty easily replicate what GoToMyPC is doing. Have one of them create a Windows Service that runs at startup. The service would run a VNC listener as well as a persistent connection to

RE: We handing out xobni accounts?

2008-04-23 Thread jeff . wilhelm
I have 6. Christopher J. Bosak [EMAIL PROTECTED] 04/23/2008 07:39 AM Please respond to NT System Admin Issues ntsysadmin@lyris.sunbelt-software.com To NT System Admin Issues ntsysadmin@lyris.sunbelt-software.com cc Subject RE: We handing out xobni accounts? On a side note, does

Re: OT: Wireless in elevators

2008-04-21 Thread jeff . wilhelm
I think the best bet is either an access point at the top and bottom of the shafts with the antennas pointing towards the elevator, or an access point on the elevator itself. Only problem is that the wiring bundle that goes to the elevator would have to modified (you may need an engineer from

Re: Interviewing a home user engineer.

2008-04-20 Thread jeff . wilhelm
Can you questions can often be answered with easy yes answers and a few keywords. Sometimes better to refer to specifics on the resume of the person and ask how did you, or pose hypothetical situations that home users get themselves into, and see how he would troubleshoot / fix. Gavin

Re: Sprint Data Outage?

2008-04-17 Thread jeff . wilhelm
No problems in the central RI, southern CT, central western Florida, the Denver area, or the Las Vegas area that I have heard from our users about... Sam Cayze [EMAIL PROTECTED] 04/17/2008 11:34 AM Please respond to NT System Admin Issues ntsysadmin@lyris.sunbelt-software.com To NT

re: GB switches

2008-04-17 Thread jeff . wilhelm
We have gone the similar less-expensive route, at least in our RI office where I am. Panasonic VoIP system with Dell PowerConnect 3424P and 3448P switches for the phones (PoE) and everything else is GigE (PowerConnect 6424, 6448, 5324, etc...). Jeff WJH [EMAIL PROTECTED] 04/17/2008

RE: Backup Miracle

2008-04-16 Thread jeff . wilhelm
Yeah, I'd second that... if the server has a PERC4 in it as opposed to the newer RAID cards it's got to be a 7th or 8th generation Dell, and has either 0 or 1 USB2 port available. If I remember correctly the Perc4/DC has two external SCSI 320 ports, so you could plug in an external device and

Information Security Documentation

2008-04-10 Thread jeff . wilhelm
Does anyone out there have / seen any good Information Security Policy documents or templates? Basically I am looking for a comprehensive, internal document (or set of documents) that would be used to describe things such as: - Security Organization and Structure - Internal

OT: Email Usage Survey

2008-04-04 Thread jeff . wilhelm
you can provide. Thanks, Jeff Wilhelm http://www.zoomerang.com/Survey/?p=WEB227MNUBEVPD ** Hello, We are inviting you to participate in a survey on email usage. This study is being conducted by Gema ViƱuales, International Scholar from Spain, under

RE: Whose going to Tech Ed 2008?

2008-04-04 Thread jeff . wilhelm
Sweet, I am there next week for a storage conference... :-/ Martin Blackstone [EMAIL PROTECTED] 04/04/2008 09:26 PM Please respond to NT System Admin Issues ntsysadmin@lyris.sunbelt-software.com To NT System Admin Issues ntsysadmin@lyris.sunbelt-software.com cc Subject RE: Whose going to

Re: OT: Linux SysAdmin Firm in Southern New England?

2008-04-03 Thread jeff . wilhelm
Anyone have any pointers on this, or a recommendation on a better place to post? Jeff Wilhelm/MarketModels 04/02/2008 08:19 AM To NT System Admin Issues ntsysadmin@lyris.sunbelt-software.com cc Subject OT: Linux SysAdmin Firm in Southern New England? We are looking for a contract

OT: Linux SysAdmin Firm in Southern New England?

2008-04-02 Thread jeff . wilhelm
We are looking for a contract firm that can provide state-of-the art Linux sysadmin services to us. These would include a) weekly RedHat patch management/updates. b) project execution for new firewalls, disk replacement, and other one-time software or hardware changes. c) emergency support,

Re: Alternative to Network Solutions?

2008-04-02 Thread jeff . wilhelm
Network Solutions sucks. We have transferred some of our domains to GoDaddy and have been pretty happy with them. The ones we do still have registered with Network Solutions we have put their DNS on UltraDNS and are planning a migration of them to GoDaddy as well. Ajay Kulsh [EMAIL

Re: SmartPhone

2008-04-01 Thread jeff . wilhelm
I am a happy Sprint subscriber... happy to talk about it more off-list if needed of course. I've been with them since 2000. I have a Treo 700p currently (650 before that, 600 before that, and various Sanyo, Samsung, Kyocera and Motorola phones before those) and also have a data card (Novatel

RE: SmartPhone

2008-04-01 Thread jeff . wilhelm
Anyone who travels overseas should just get an unlocked GSM phone and get a SIM wherever they land... Rod Trent [EMAIL PROTECTED] 04/01/2008 01:07 PM Please respond to NT System Admin Issues ntsysadmin@lyris.sunbelt-software.com To NT System Admin Issues

RE: SmartPhone

2008-04-01 Thread jeff . wilhelm
Security measure? SIMs are for GSM technology. CDMA (Sprint and Verizon) is different and doesn't use SIM cards -- the phone's ESN is what identifies it with the network. And actually some of our users have phones with CDMA and GSM radios in them, and they use them on CDMA in the states and

Re: Public TS - opinions?

2008-04-01 Thread jeff . wilhelm
The few times we've had to do it we whitelisted the IPs on the firewall that we wanted to allow connections from. If the connecting IP was on a whitelist we'd NAT to the internal IP on port 3389 and the user would be in. We had three users that needed access this way, so we whitelisted their

RE: Public TS - opinions?

2008-04-01 Thread jeff . wilhelm
Never said no firewall in front of it -- we were only NATing a single port (3389) to that box, and RDP is 128-bit encrypted. Not saying it's a good idea, but for a short stint and some IP whitelisting it wasn't the end of the world either... Ziots, Edward [EMAIL PROTECTED] 04/01/2008

RE: Public TS - opinions?

2008-04-01 Thread jeff . wilhelm
Our firewall (and many others) can detect port scans and IP range scans and blacklist that IP for a set amount of time, so I wasn't overly concerned about that, but it's a good tip. Sam Cayze [EMAIL PROTECTED] 04/01/2008 04:50 PM Please respond to NT System Admin Issues

RE: VPN Issue

2008-03-26 Thread jeff . wilhelm
Wait a second, obviouslly this isn't ideal, but can't you just create an IP on the local network that port forwards traffic sent to it to the remote box? Just as if you were doing it to port forwards traffic from the WAN to a remotely unreachable box on the LAN? Tom Strader [EMAIL

Re: Vista SP1 Released (for everyone!)

2008-03-19 Thread jeff . wilhelm
I have been running Vista SP1 since it was released on MSDN last month and am using SEP11. The current version of SEP is 11.0.1000.1375 (or at least that's what I have installed) which is newer than the version mentioned in the MS article. So it would seem it's already fixed. Jeff Jon D

Re: Mobile data service speed test

2008-03-19 Thread jeff . wilhelm
Was using my Sprint EVDO card in South Kingstown, RI last Saturday (sitting in the parking lot in the car while fiance had to run into work to drop some paperwork off) and I ran one of the Flash Speed Tests (www.speedtest.net) and got ~1.5Mb/s down and ~800Kb/s up to one of the sites, and

RE: IT Salary Survey (Cost of living)

2008-03-10 Thread jeff . wilhelm
I'm moving in a few months to North Kingstown, RI. One of the best school districts in the state -- planning ahead. Currently in a condo in West Warwick, RI and trying to sell it. The 3/4 acre I just bought was $215k. Building a four bedroom house (3377 sq ft) on that now, for another $500k.

RE: IT Salary Survey (Cost of living)

2008-03-10 Thread jeff . wilhelm
I should mention I work way too many hours, and grew into that position (and salary). I started at the company about five years ago at $45k. No complaints though, I feel very lucky to work for a company that recognizes and rewards hard work and dedication, and lucky to have a boss (the

RE: IT Salary Survey (Cost of living)

2008-03-10 Thread jeff . wilhelm
to getting together and talking at some point. I am in town at least two weeks a month (and all weekends) so we'll have to figure something out. Hope all is going well with you personally and professionally! Jeff Jeff Wilhelm | Vice President, Information Technology Accudata Integrated

RE: IT Salary Survey (Cost of living)

2008-03-10 Thread jeff . wilhelm
Hey David, where in CT are you? I grew up in CT and had a teacher with the same last name as you! David Mazzaccaro [EMAIL PROTECTED] 03/10/2008 03:52 PM Please respond to NT System Admin Issues ntsysadmin@lyris.sunbelt-software.com To NT System Admin Issues

Re: Turning on Win2k3 RDP remotely?

2008-03-10 Thread jeff . wilhelm
Start REGEDIT, then select the Connect Network Registry option under the File menu. Either browse Active Directory to locate the remote server, or type its name in the textbox. Click OK and a node will be displayed in Registry Editor for the remote machine. Now browse HKLM on SRV to find the

Re: quick favor from anyone with a Watchguard firebox

2008-03-05 Thread jeff . wilhelm
No problems. Watchguard Fireware 10.0.1 on X5500e. Mark Boersma [EMAIL PROTECTED] 03/05/2008 11:32 AM Please respond to NT System Admin Issues ntsysadmin@lyris.sunbelt-software.com To NT System Admin Issues ntsysadmin@lyris.sunbelt-software.com cc Subject quick favor from anyone with a

Re: Official time: 1 hour 3 minutes

2008-03-05 Thread jeff . wilhelm
Keith says he beat you last week... the call was 90 minutes and only five of those minutes were talking to a tech support person. :) Micheal Espinola Jr [EMAIL PROTECTED] 03/05/2008 01:28 PM Please respond to NT System Admin Issues ntsysadmin@lyris.sunbelt-software.com To NT System Admin

Re: server options

2008-03-03 Thread jeff . wilhelm
Dell 2950, but go RAID10 if you can... under heavy I/O I think you'll be happier. Klint Price - ArizonaITPro [EMAIL PROTECTED] 03/03/2008 07:38 PM Please respond to NT System Admin Issues ntsysadmin@lyris.sunbelt-software.com To NT System Admin Issues

Re: Symantec Endpoint Protection Feedback

2008-02-24 Thread jeff . wilhelm
No problems on our end. would have prefered to switch to something new, but it looks like we might do that in 2009 after some more research. The server component (as was already said) is absolutely hefty. We ended up installing it on our WSUS box (PowerEdge 860) and scrapping our old SAV

RE: Lenovo?

2008-02-21 Thread jeff . wilhelm
Dell gold/enterprise support. Not a better tech group except Sunbelt maybe. Silver are good, but they are Gold in training basically. Anything else you are dealing with India and I just always deal with dell chat. Easy..Parts next day or same day with Enterprise..SonicAir baby.. Amen. Had

Re: Wireless Network

2008-02-19 Thread jeff . wilhelm
1. With only doing web browsing do you think one access point should be enough? Without testing the load I know this is not really a good question... but is there a general rule of thumb? No, I would say 15 - 20 users per access point max. 2. If I need to add more access points how do

Re: Vista SP1 Reports

2008-02-16 Thread jeff . wilhelm
No problems so far. I didn't do a clean install, but upgraded from the existing Vista release. Machine is a Dell Precision 370. Download was very fast, installation took about an hour from start to being back on a useable desktop. Everything seems to be working correctly so far. Jeff

Re: 175 servers

2008-02-12 Thread jeff . wilhelm
We do it with one most of the time, with a second (who is actually management) trained to step in if an emergency comes up. David Lum [EMAIL PROTECTED] 02/12/2008 11:58 AM Please respond to NT System Admin Issues ntsysadmin@lyris.sunbelt-software.com To NT System Admin Issues

Re: fax/copy/scan/print?

2008-02-12 Thread jeff . wilhelm
We use two printers. A HP Photosmart (can't remember the model) and a Dell 1815. The Dell 1815 is the network printer (b/w laser), network scanner, fax machine and copier. The HP Photosmart is for printing in color when needed. It seemed cheaper to do it this way (both up front for equipment

RPC over HTTPS

2008-02-06 Thread jeff . wilhelm
We are getting ready to roll out RPC over HTTPS for email. For quite awhile we have had most of our users internal to the company and have just used the Outlook client to access Exchange natively. As we have brought remote offices online the VPN tunnels enabled similar access. Then we had a

Re: RPC over HTTPS

2008-02-06 Thread jeff . wilhelm
However, what other access do remote clients have - is there a VPN in place for remote/mobile individuals? If so, the same hole effectively exists anyway. They can install (or configure natively) the VPN client, and then use Outlook remotely anyway. Most of the users that have VPN really only

Re: [OT] Domain management services

2008-02-02 Thread jeff . wilhelm
We like UltraDNS (www.ultradns.net). Very reliable, and great interface. Oliver Marshall [EMAIL PROTECTED] 02/02/2008 03:51 AM Please respond to NT System Admin Issues ntsysadmin@lyris.sunbelt-software.com To NT System Admin Issues ntsysadmin@lyris.sunbelt-software.com cc Subject [OT]

Re: Seeking Hardware Advice for Site to Site VPN

2008-01-19 Thread jeff . wilhelm
We are using Watchguard Edge devices with no problems to create VPN tunnels between those units and also back to a main office and datacenter (both with higher-end devices: 2 Watchguard X1000 in failover and 2 Watchguard X5500e in failover). No problems at all, and performance is good. All the

Re: SSL certificates

2008-01-18 Thread jeff . wilhelm
Comodo - InstantSSL Joe Heaton [EMAIL PROTECTED] 01/18/2008 10:53 AM Please respond to NT System Admin Issues ntsysadmin@lyris.sunbelt-software.com To NT System Admin Issues ntsysadmin@lyris.sunbelt-software.com cc Subject SSL certificates Someone recently mentioned an SSL issuing

Re: Small IT company software application

2008-01-18 Thread jeff . wilhelm
AdventNet ServiceDesk Plus is for internal use. I think you want AdventNet SupportCenter. Oliver Marshall [EMAIL PROTECTED] 01/18/2008 09:54 AM Please respond to NT System Admin Issues ntsysadmin@lyris.sunbelt-software.com To NT System Admin Issues ntsysadmin@lyris.sunbelt-software.com

Re: Help - Disk Write Problem

2008-01-17 Thread jeff . wilhelm
Is the NIC a Broadcom? Is RSS enabled? Shamika Fehr [EMAIL PROTECTED] 01/17/2008 12:20 PM Please respond to NT System Admin Issues ntsysadmin@lyris.sunbelt-software.com To NT System Admin Issues ntsysadmin@lyris.sunbelt-software.com cc Subject Re: Help - Disk Write Problem I used

Re: Color Laser Printer recommendations??

2008-01-16 Thread jeff . wilhelm
Did you print on inkjet glossy paper, or laser glossy paper? We had someone use inkjet glossy paper once in a color laser printer, and the heat of the laser printer melted the coating off the paper and really messed up the printer. Laser glossy paper is made to withstand the head. Jeff

Re: OT: Color Laser Printer recommendations??

2008-01-15 Thread jeff . wilhelm
We have a Dell 5100 (or 5110?) Color Laser that was roughly $1000 and is supporting 25 people wonderfully. Eric Woodford [EMAIL PROTECTED] 01/15/2008 02:59 PM Please respond to NT System Admin Issues ntsysadmin@lyris.sunbelt-software.com To NT System Admin Issues

Re: New York: RJ45 to DB9 Connector

2008-01-11 Thread jeff . wilhelm
You could always make one... http://www.technick.net/public/code/cp_dpage.php?aiocp_dp=pincabser_cisco_9 Sam Cayze [EMAIL PROTECTED] 01/11/2008 11:45 AM Please respond to NT System Admin Issues ntsysadmin@lyris.sunbelt-software.com To NT System Admin Issues

Re: watchguard support

2008-01-08 Thread jeff . wilhelm
Right. The correct course of action here would be to download the newest software from the website (and if you can't get to the Software / Downloads section I am sure you could con someone here into grabbing it for you), and install that on any box you are using to manage the firewalls. Once

RE: watchguard support

2008-01-08 Thread jeff . wilhelm
I will send you a URL off-list for the newer version of the management application. No web interface except on the SOHO and EDGE models. Jeff Benjamin Zachary [EMAIL PROTECTED] 01/08/2008 10:58 AM Please respond to NT System Admin Issues ntsysadmin@lyris.sunbelt-software.com To NT

Re: no pc in user's office

2008-01-07 Thread jeff . wilhelm
I've always been impressed (visually, never used them) but the JackPC / ChipPC line: http://www.chippc.com/ Lee Douglas [EMAIL PROTECTED] 01/07/2008 09:27 AM Please respond to NT System Admin Issues ntsysadmin@lyris.sunbelt-software.com To NT System Admin Issues