Re: [sipx-users] POTS Line System Question

2010-07-14 Thread Todd Hodgen
If you use SIP trunks, they will automatically know when the trunks can't connect to the PBX. You can have your provider set it up to forward on failure, it would be automagic for you. From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Ton

Re: [sipx-users] Polycom IP 430 won't register remotely

2010-07-14 Thread Douglas Hubler
On Wed, Jul 14, 2010 at 11:02 PM, Gary Luca wrote: > Thank you for the link regarding FTP.  Do you know of any place where I can > find detailed instructions on how precisely to configure sipX for whatever > it needs in order for FTP to work for phone provisioning?  On the local > network I use TF

Re: [sipx-users] Polycom IP 430 won't register remotely

2010-07-14 Thread Gary Luca
Ok. So I just got a whole TON of replies with questions to answer. Here goes: Nathaniel... DNS/DHCP at the remote site are handled by the Westell ADSL2 modem. It deals out just IP, Subnet mask, gateway (itself) and DNS (also itself). DNS relays to what I imagine are Verizon DNS servers. The r

Re: [sipx-users] Polycom 450 headset echo cancellation option

2010-07-14 Thread Matthew Kitchin (public/usenet)
On 7/14/2010 9:46 PM, Douglas Hubler wrote: > On Wed, Jul 14, 2010 at 5:29 PM, Matthew Kitchin (public/usenet) > wrote: > >> Where is the template file I would need to look at? I'm familiar with >> polycom_sip.cfg, and I don't see anything there. >> I have only changed 1 or 2 polycom settings

Re: [sipx-users] Polycom 450 headset echo cancellation option

2010-07-14 Thread Douglas Hubler
On Wed, Jul 14, 2010 at 5:29 PM, Matthew Kitchin (public/usenet) wrote: > Where is the template file I would need to look at? I'm familiar with > polycom_sip.cfg, and I don't see anything there. > I have only changed 1 or 2 polycom settings total that had to be done > outside of the sipx web inter

Re: [sipx-users] Polycom IP 430 won't register remotely

2010-07-14 Thread WORLEY, Dale R (Dale)
From: sipx-users-boun...@list.sipfoundry.org [sipx-users-boun...@list.sipfoundry.org] On Behalf Of Gary Luca Jr [garyluc...@gmail.com] Sent: Wednesday, July 14, 2010 8:24 PM The phone fails to register with sipX. ___ D

Re: [sipx-users] long distance prefix

2010-07-14 Thread Tony Graziano
This is called a PIC code . Your carrier should be doing this for you (your lec anyway). No. Just add that at long distance dialing rule as a prefix to send to the gateway. The LEC should know who your L D carrier is and do this for you. It's nonsensical. The reason a user would dial it is to dia

[sipx-users] long distance prefix

2010-07-14 Thread Nathaniel Watkins
I just found out we are supposed to add a '1010xxx' prefix to our long distance calls. Is the correct way to do this by entering a separate gateway to our Patton - and use the Prefix field in the Dial Plan? [cid:image001.png@01CB2394.03BB9C70] Or is there a better way to accomplish this?

Re: [sipx-users] tokens in sipx-trace

2010-07-14 Thread Scott Lawrence
On 2010-07-14 20:18, Miguel Jesús Díaz Macedo wrote: > Hello all > > Can any one describe an example for the sipx-trace command line > utility options means "any string that would be found in the message of interest" so if you wanted a trace showing all calls from FooBar brand phones, you mig

Re: [sipx-users] Polycom IP 430 won't register remotely

2010-07-14 Thread Gary Luca Jr
That's funny. After rereading my message I realized I was vague. The symptom was mentioned in the subject only and I forgot to reiterate it. The phone fails to register with sipX. I'm on my phone right now but I'll check that link when I get in front of a computer. On Jul 14, 2010, at 8:13 PM

Re: [sipx-users] Directed call pickup?

2010-07-14 Thread Nathaniel Watkins
User lines are numbers: I did re-try it internally and it appears to be working. Externally is another story - I tried it by dialing 7485 via my cell phone (dialed the whole number - goes to PRI - rings his extension - dialing *787485 simply kills the connection on my cell phone and at both

Re: [sipx-users] Polycom IP 430 won't register remotely

2010-07-14 Thread Tony Graziano
Ummm... How are you resolving with xlite? Why don't you run a dyndns agent somewhere on the LAN and use real records? The phone MUST be able to lookup SRV and it must point back to your sipx server. Your issue is dns related I think. You need to explain your xlite configuration and WHY it works.

[sipx-users] tokens in sipx-trace

2010-07-14 Thread Miguel Jesús Díaz Macedo
Hello all Can any one describe an example for the sipx-trace command line utility options Thanks in advance Miguel Díaz ___ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe:

Re: [sipx-users] Directed call pickup?

2010-07-14 Thread Tony Graziano
Um I dunno what you mean. The user "line" must be a number. If sipxconfig shows a name all bets are off. What firmware? Tony Graziano, Manager Telephone: 434.984.8430 Fax: 434.984.8431 Email: tgrazi...@myitdepartment.net LAN/Telephony/Security and Control Systems He

Re: [sipx-users] Polycom IP 430 won't register remotely

2010-07-14 Thread Scott Lawrence
On 2010-07-14 17:16, Gary Luca wrote: > I already posted this on the forum, but haven't gotten any replies > yet. I know i'm not supposed to send to the list as well, but i'm not > sure if it got sent out. Now that i'm aware of the list i'll use this > from now on. > > Good evening all, > >

Re: [sipx-users] "Internal Error" trying to activate in Device files 3.1.3revC for Polycom phones

2010-07-14 Thread Douglas Hubler
On Wed, Jul 14, 2010 at 4:43 PM, McIlvin, Don wrote: > The error occurred on both the "device file" page and "upload" page > after clicking .. "An internal error has occurred. Click > (here) to continue". The (here) brought me to the SipXecs config 4.2 > login page. All the other device file sets

Re: [sipx-users] Polycom IP 430 won't register remotely

2010-07-14 Thread Douglas Hubler
On Wed, Jul 14, 2010 at 5:23 PM, Tony Graziano wrote: > 2. You need to provision the phone remotely via ftp (best choice) or tftp. Be sure to consider this http://track.sipfoundry.org/browse/XX-8401 community build has the fix, but if you're not running the community build http://docs.google.c

Re: [sipx-users] Polycom IP 430 won't register remotely

2010-07-14 Thread Nathaniel Watkins
What is handling DHCP/DNS at the remote site? What are your SRV records pointing towards (what is your sip domain)? Can you resolve your sip domain from the remote site? http://sipx-wiki.calivia.com/index.php/DNS_Configuration This message and any files transmitted with it are intended only

Re: [sipx-users] Polycom IP 430 won't register remotely

2010-07-14 Thread Gary Luca Jr
I'll check on the latency tomorrow as well. I have to imagine it's not bad as both the main and remote offices are getting bandwidth through Verizon and they are within miles of each other. The outgoing proxy host name is a dynamic dns host (through no-ip.com). There are no publicly resolvable

Re: [sipx-users] Directed call pickup?

2010-07-14 Thread Nathaniel Watkins
I would also like to pre-emptively slap myself on the wrist - Sorry Tony - beat you to it :) -Original Message- From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Nathaniel Watkins Sent: Wednesday, July 14, 2010 7:42 PM To: Josh Pat

Re: [sipx-users] Directed call pickup?

2010-07-14 Thread Nathaniel Watkins
I tried it between 3 polycom phones as well (all on the same subnet). Phone a calls phone b Phone c dials *78 - call gets dropped. To be fair - the phone to phone test - happened with alpha characters in the userid. I have since changed those phone to the extension as the userid and have n

Re: [sipx-users] Polycom IP 430 won't register remotely

2010-07-14 Thread Tony Graziano
The downgrade would on ly help for normal operation, but not keep it from registering. If you have more than 30 or 40ms of latency between the remote user and the sipx system, it will cause the phone to ring once and go to voicemail. It is also IMPORTANT your public DNS records are resolvable by

Re: [sipx-users] Directed call pickup?

2010-07-14 Thread Josh Patten
That sounds like your gateway is killing the call...Remind me what gateway your using along with what firmware. Josh Patten Assistant Network Administrator Brazos County IT Dept. (979) 361-4676 On 7/14/2010 5:41 PM, Nathaniel Watkins wrote: > I've actually not ever tried this - apparently it's

[sipx-users] Directed call pickup?

2010-07-14 Thread Nathaniel Watkins
I've actually not ever tried this - apparently it's a big deal to be able to answer someone else's phone from your desk :) I was thinking that *78 should answer that call. When I do this - it just kills the call (as in, disconnects the caller and no one gets the call). I thought I read that yo

Re: [sipx-users] Polycom IP 430 won't register remotely

2010-07-14 Thread Gary Luca Jr
Tony. Thank you. I'm going to try re-provisioning tomorrow and downgrading back to 3.1.3. I was going to try the downgrade anyway as my next step. So hopefully that does the trick. I'll let you know how I make out. On Jul 14, 2010, at 5:23 PM, Tony Graziano wrote: > 3 things. > > 1. Far en

Re: [sipx-users] POTS Line System Question

2010-07-14 Thread Tony Graziano
If there is no power then YES it would. This way it can be forwarded off site, but do as you want. On Wed, Jul 14, 2010 at 5:40 PM, Thomas wrote: > > Content-Type: text/plain; > charset="utf-8" > Content-Transfer-Encoding: 8bit > Organization: SipXecs Forum > In-Reply-To: > X-FUDforum: 08063af

Re: [sipx-users] POTS Line System Question

2010-07-14 Thread Thomas
Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: 8bit Organization: SipXecs Forum In-Reply-To: X-FUDforum: 08063afcdd00a6e76393c5b9527381e8 <49028> Message-ID: I am glad you mention this more detail. What I plan on doing is that if the system goes down either in a power

Re: [sipx-users] Polycom 450 headset echo cancellation option

2010-07-14 Thread Matthew Kitchin (public/usenet)
Where is the template file I would need to look at? I'm familiar with polycom_sip.cfg, and I don't see anything there. I have only changed 1 or 2 polycom settings total that had to be done outside of the sipx web interface. On 7/14/2010 4:08 PM, Tony Graziano wrote: > I don't know, but if you ca

Re: [sipx-users] Polycom IP 430 won't register remotely

2010-07-14 Thread Tony Graziano
3 things. 1. Far end does not need anything forwarded. 2. You need to provision the phone remotely via ftp (best choice) or tftp. Set the public ip of the sipx system in its server menu and make sure the port is forwarded at the sipx side. 3. Don't uise above 3.1.3RevC on a remote deployment! Ypu

[sipx-users] Polycom IP 430 won't register remotely

2010-07-14 Thread Gary Luca
I already posted this on the forum, but haven't gotten any replies yet. I know i'm not supposed to send to the list as well, but i'm not sure if it got sent out. Now that i'm aware of the list i'll use this from now on. Good evening all, I am working with sipX 4.2. I set this up about 2 months

Re: [sipx-users] POTS Line System Question

2010-07-14 Thread Tony Graziano
I always suggest using a call forward variable on the main number in the event of a disaster. This way a standard analog handset can be plugged in and the main number forwarded off site. Tony Graziano, Manager Telephone: 434.984.8430 Fax: 434.984.8431 Email: tgrazi...@

Re: [sipx-users] POTS Line System Question

2010-07-14 Thread Thomas
Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: 8bit Organization: SipXecs Forum In-Reply-To: X-FUDforum: 08063afcdd00a6e76393c5b9527381e8 <49023> Message-ID: ok, thanks for the info ___ sipx-users mailing list sipx-users@list

Re: [sipx-users] Polycom 450 headset echo cancellation option

2010-07-14 Thread Tony Graziano
I don't know, but if you cannot find it I suggest... I would suggest looking in the template (vm) file and matching that up against the polycom parameter and see if it is in there. If there is no polycom parameter, its only a user setting. If there is a parameter, then perhaps you could add the de

[sipx-users] Polycom 450 headset echo cancellation option

2010-07-14 Thread Matthew Kitchin (public/usenet)
I'm guessing this is out there somewhere, but I can't find it. Can sipx set the option on a Polycom Soundpoint 450? I would like to be able to set the feature that is accessible on the handset by pressing Menu, 3, 1, 1, 3, 3. I'm running Sipx 4.0.4, Polycom bootrom 4.2.1 and firmware 3.1.3C spli

Re: [sipx-users] POTS Line System Question

2010-07-14 Thread Tony Graziano
ALL you want is caller ID and possibly a call forward variable for the main number. You don't want their vociemail interfering, and the handsets (sip) won't be user friendly to hook flash to use these features, instead you'll hang up on your callers. Don;t do it. On Wed, Jul 14, 2010 at 4:51 PM, T

[sipx-users] POTS Line System Question

2010-07-14 Thread Thomas
Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: 8bit Organization: SipXecs Forum X-FUDforum: 08063afcdd00a6e76393c5b9527381e8 <49019> Message-ID: I am designing a new system that will use POTS lines from Verizon. I have been on the phone with Verizon to get a Quote on

Re: [sipx-users] "Internal Error" trying to activate in Device files 3.1.3revC for Polycom phones

2010-07-14 Thread Tony Graziano
You should only be uploading the polycom ZIP file. If not, perhaps you hit this. http://track.sipfoundry.org/browse/XX-6856 On Wed, Jul 14, 2010 at 4:43 PM, McIlvin, Don wrote: > The error occurred on both the "device file" page and "upload" page > after clicking .. "An internal error has occu

[sipx-users] "Internal Error" trying to activate in Device files 3.1.3revC for Polycom phones

2010-07-14 Thread McIlvin, Don
The error occurred on both the "device file" page and "upload" page after clicking .. "An internal error has occurred. Click (here) to continue". The (here) brought me to the SipXecs config 4.2 login page. All the other device file sets where deactivated at the time. Only by deleting list entries s

Re: [sipx-users] Hunt Group call pickup non-functional

2010-07-14 Thread Josh Patten
I tried this on an EDE as well (not the community build) running rev 18948 and the issue still persisted. I attached the EDE debug at http://track.sipfoundry.org/browse/XX-8438 Josh Patten Assistant Network Administrator Brazos County IT Dept. (979) 361-4676 On 7/14/2010 11:27 AM, Douglas Hubl

Re: [sipx-users] Hunt Group call pickup non-functional

2010-07-14 Thread Douglas Hubler
On Wed, Jul 14, 2010 at 12:12 PM, Josh Patten wrote: > *bump* I just attached a file to the issue backported-huntgroup-pickup-by-alias-fix.patch that I believe josh is running. It was my attempt to backport the fix from 4.2.1 dev to 4.2.0 stable as it was known regression, I just don't know

Re: [sipx-users] Hunt Group call pickup non-functional

2010-07-14 Thread Josh Patten
*bump* Josh Patten Assistant Network Administrator Brazos County IT Dept. (979) 361-4676 On 7/13/2010 1:07 PM, Josh Patten wrote: > http://track.sipfoundry.org/browse/XX-8438 is the new location > > Josh Patten > Assistant Network Administrator > Brazos County IT Dept. > (979) 361-4676 > > > On

Re: [sipx-users] ACD and Huntgrupos

2010-07-14 Thread Tony Graziano
These are telephony terms. They are not sip OR sipxecs specific. Huntgroup is when a call comes inand is sent to one, or multiple, extensions to be answered. That's it in a nutshell for huntgroups. ACD is auotmated Call Disctribution. It's more sophisticated and can encompass NOT ringing an exten

[sipx-users] ACD and Huntgrupos

2010-07-14 Thread Miguel Jesús Díaz Macedo
Hello I would like to know which is the diference between ACD and Huntgroup and when to use one or another. Also be very usefull to know about some internet references on this topic. Thanks in advance Miguel Diaz ___ sipx-users mailing list sipx-users@l

Re: [sipx-users] Recommended wireless sip phone

2010-07-14 Thread Nathaniel Watkins
The user in question is just being setup on sipXecs - I installed a 650 at his desk over the weekend. He is a heavy phone user - but I'm not sure if he needs to place calls while away from his desk - or if a headset would suffice. I'm assuming he'd prefer a wireless handset - but will verify.

Re: [sipx-users] Recommended wireless sip phone

2010-07-14 Thread Tony Graziano
It's more essential to outline the feature set desired... Will this be a primary phone or for use when away from the desk? Will a wireless headset with EHS work or do they need to dial while away from the desk. You'll find with any wireless phone the button sequences and such to to transfers, bli

[sipx-users] Recommended wireless sip phone

2010-07-14 Thread Nathaniel Watkins
I have a user that really wants a wireless phone. Are there any recommended wireless phone options that work well with sipxecs? I'm not partial to dect or wifi (or if I have to go to an analog phone via an fxs gateway). Thanks - Nathaniel This message and any files transmitted with it are int

Re: [sipx-users] GXV3140?

2010-07-14 Thread Saint, David (David)
> > On Mon, Jul 12, 2010 at 1:18 AM, Graeme Allen > wrote: > > Has the Grandstream GXV3140 been added to the > > configuration/provisioning interface of SipX, if not, are > there plans to add it? > > As an initial test, have you tried configuring it as a GXV3000? > Can you (or anyone reading