Re: [sipx-users] Random Dropped Registrations

2010-07-19 Thread m...@grounded.net
> that merge-logs was not producing useful output, which seems to have been > due to user error (in particular, not getting logging set to INFO level).   > So there's no reason to carry on worrying about the situation. It was actually because I was looking for the wrong number but still user error

Re: [sipx-users] Random Dropped Registrations

2010-07-17 Thread m...@grounded.net
Finally found it. I've been looking for ntpd all along because I had removed my ntpdate script which was using ntpdate. I had a second script sitting in /etc/cron.hourly and never looked there. Since I wasn't looking for ntpdate, nothing ever came up. I was using grep for example, searching sp

Re: [sipx-users] Random Dropped Registrations

2010-07-16 Thread WORLEY, Dale R (Dale)
From: sipx-users-boun...@list.sipfoundry.org [sipx-users-boun...@list.sipfoundry.org] On Behalf Of m...@grounded.net [m...@grounded.net] The only ntpd mention is the running process which never changes pid. grep "ntpd" really-big-file 6374 ?SLs

Re: [sipx-users] Random Dropped Registrations

2010-07-16 Thread m...@grounded.net
> (One thing to check: is ntpd.conf's modification date reasonable? Looks right. That's about the time I last changed anything on it. # ls -la /etc/ntp.conf -rw-r--r-- 1 root root 784 Jul 13 17:36 /etc/ntp.conf # more /etc/ntp.conf tinker panic 0 restrict default kod nomodify notrap nopeer noque

Re: [sipx-users] Random Dropped Registrations

2010-07-16 Thread Tony Graziano
sipx-users] Random Dropped Registrations Any of a million things could be happening. (One thing to check: is ntpd.conf's modification date reasonable? If its date got mis-set *into the future*, some process might be trying to restart NTP over and over, because it always thinks ntp.conf was just

Re: [sipx-users] Random Dropped Registrations

2010-07-16 Thread WORLEY, Dale R (Dale)
Any of a million things could be happening. (One thing to check: is ntpd.conf's modification date reasonable? If its date got mis-set *into the future*, some process might be trying to restart NTP over and over, because it always thinks ntp.conf was just changed.) But to find out "what is rest

Re: [sipx-users] Random Dropped Registrations

2010-07-16 Thread m...@grounded.net
starting? > -Original Message- > From: sipx-users-boun...@list.sipfoundry.org > [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of > m...@grounded.net > Sent: Friday, July 16, 2010 9:28 AM > To: sipx-users > Subject: Re: [sipx-users] Random Dropped Registrations >  > E

Re: [sipx-users] Random Dropped Registrations

2010-07-16 Thread m...@grounded.net
Early in this thread, I was reminded that I should not run ntpdate when ntpd is running. I had a cron job running every hour, which would stop ntpd, run ntpdate, then restart ntpd. That of course was removed. Now, as it should, ntpd is started when the system boots and should maintain the clock,

Re: [sipx-users] Random Dropped Registrations

2010-07-13 Thread WORLEY, Dale R (Dale)
From: sipx-users-boun...@list.sipfoundry.org [sipx-users-boun...@list.sipfoundry.org] On Behalf Of m...@grounded.net [m...@grounded.net] I don't know if you would like me to still use the old system to learn about getting the output etc, or keep your not

Re: [sipx-users] Random Dropped Registrations

2010-07-13 Thread m...@grounded.net
> That's fine, but I instructed you to *note down the extension of an > affected phone*, and you did not do that.  The importance of that step may > not be obvious, but I've learned the hard way that when trying to fix a I fully agree, and I need to be more detailed when I have problems with sipx.

Re: [sipx-users] Random Dropped Registrations

2010-07-13 Thread m...@grounded.net
I'll get back on this soon. Got back from the weekend only to find that we suffered a power failure and of course, one of the secondary UPS's decided it was time to have a battery problem and didn't keep the load up long enough for the geny to kick in. I have this mess to deal with and resolve.

Re: [sipx-users] Random Dropped Registrations

2010-07-09 Thread m...@grounded.net
I re-ran the test using a device which is registered. # merge-logs --ft=xxx3100 --include-method=register # ls -la merged.xml -rw-r--r-- 1 root root 54916 Jul 9 15:58 merged.xml I have content in the merged.xml file now. I see why it didn't work when I quickly tried it before at least. We hav

Re: [sipx-users] Random Dropped Registrations

2010-07-09 Thread WORLEY, Dale R (Dale)
From: sipx-users-boun...@list.sipfoundry.org [sipx-users-boun...@list.sipfoundry.org] On Behalf Of m...@grounded.net [m...@grounded.net] # merge-logs --ft=xx1760 --include-method=register # ls -la merged.xml -rw-r--r-- 1 root root 79 Jul 9 14:14 me

Re: [sipx-users] Random Dropped Registrations

2010-07-09 Thread m...@grounded.net
> That is, the > components are logging at WARNING level, not INFO level.  You'll have to > fix that, which is step 1 in the diagnostic process I sent you. I usually leave it to info unless there is a need to set it otherwise. I'll set them, then save them and see if that helps. Maybe something g

Re: [sipx-users] Random Dropped Registrations

2010-07-09 Thread WORLEY, Dale R (Dale)
In regard to the merge-logs problem, examining the log files, it turns out that they do not contain the incoming/outgoing messages. That is, the components are logging at WARNING level, not INFO level. You'll have to fix that, which is step 1 in the diagnostic process I sent you. After that,

Re: [sipx-users] Random Dropped Registrations

2010-07-09 Thread WORLEY, Dale R (Dale)
From: sipx-users-boun...@list.sipfoundry.org [sipx-users-boun...@list.sipfoundry.org] On Behalf Of m...@grounded.net [m...@grounded.net] >?If you have observed a phone disappearing from the Active >?Registrations screen (as instructed in step (2)), you'd

Re: [sipx-users] Random Dropped Registrations

2010-07-08 Thread m...@grounded.net
To Scott; > It's entirely possible that you just didn't notice, or that the changes > to your clock started happening recently (that would be my bet). It's a very obvious problem, just started happening maybe a month ago but got worse recently. To Tony; >Your hardware issue is unique. None of

Re: [sipx-users] Random Dropped Registrations

2010-07-08 Thread Scott Lawrence
On 2010-07-08 11:18, m...@grounded.net wrote: > And a big fat 'Ah, so something DID change in sipx that made this pronounced > all of a sudden!'. > No. A clock behaving the way yours did would mess up any version of sipXecs that was ever built (or ever will be - time must be a one-way system)

Re: [sipx-users] Random Dropped Registrations

2010-07-08 Thread Tony Graziano
Message - From: sipx-users-boun...@list.sipfoundry.org To: sipx-users Sent: Thu Jul 08 11:18:32 2010 Subject: Re: [sipx-users] Random Dropped Registrations On Thu, 8 Jul 2010 11:10:58 -0400, Tony Graziano wrote: > Big fat I told you so. And a big fat 'Ah, so something DID change in s

Re: [sipx-users] Random Dropped Registrations

2010-07-08 Thread m...@grounded.net
On Thu, 8 Jul 2010 11:10:58 -0400, Tony Graziano wrote: > Big fat I told you so. And a big fat 'Ah, so something DID change in sipx that made this pronounced all of a sudden!'.   > In 4.2 some processes use a bit more cpu power, and that's likely why it > pronounced itself. I'm hoping I can find

Re: [sipx-users] Random Dropped Registrations

2010-07-08 Thread Tony Graziano
users] Random Dropped Registrations Have yet to receive answers from IBM but the problem went away on an HP stand alone server. Wish I understood why the problem just recently showed up because I've been using these blades for about a year and a half and never saw the problem. At least now I kno

Re: [sipx-users] Random Dropped Registrations

2010-07-08 Thread m...@grounded.net
Have yet to receive answers from IBM but the problem went away on an HP stand alone server. Wish I understood why the problem just recently showed up because I've been using these blades for about a year and a half and never saw the problem. At least now I know about it so can work on that an

Re: [sipx-users] Random Dropped Registrations

2010-07-07 Thread m...@grounded.net
> If you have observed a phone disappearing from the Active > Registrations screen (as instructed in step (2)), you'd know which > phone was involved: There were about a dozen phones registered in the list and when the problem happened, it would take them all out. > If you are having registratio

Re: [sipx-users] Random Dropped Registrations

2010-07-07 Thread WORLEY, Dale R (Dale)
> From: sipx-users-boun...@list.sipfoundry.org > [sipx-users-boun...@list.sipfoundry.org] On Behalf Of m...@grounded.net > [m...@grounded.net] > > >>?6) Do "merge-logs --ft=[extension] --include-method=register", where > >>?[extension] is the extension of the phone in question. ?This extracts >

Re: [sipx-users] Random Dropped Registrations

2010-07-07 Thread m...@grounded.net
I'm going to install another server so I can see if this happens on a stand alone. In getting things ready, I noticed that I was still using the 32Bit ISO while the blades are 64Bit. I did so because people have said this should not be an issue but is it possible that it is related? I'm asking

Re: [sipx-users] Random Dropped Registrations

2010-07-07 Thread m...@grounded.net
> There is no doubt whatsoever that your clock is being changed by > something, and that is the root of your major problem.  Quit wasting > time wondering if it is strange and find what's messing up your clock. Scott, I'm not trying to waste any time, I'm trying to make sure I have input for the

Re: [sipx-users] Random Dropped Registrations

2010-07-07 Thread m...@grounded.net
On Wed, 07 Jul 2010 13:24:05 -0500, Matthew Kitchin (public/usenet) wrote: > The system time is going backwards and forwards. That is a fact. See > below. Sipx is not changing your time. You need to figure out what is > changing your time. That will solve many or all of your problems. Yes, you're

Re: [sipx-users] Random Dropped Registrations

2010-07-07 Thread Scott Lawrence
On 2010-07-07 14:19, m...@grounded.net wrote: >> Yes. > Ok, wanted to make sure I didn't miss something. > >> I made note that the last time the problem happened was around 11:01. >> Notice that I started your test script to at 10:23, and it ended at 11:47. >> The output from that test sh

Re: [sipx-users] Random Dropped Registrations

2010-07-07 Thread Nathaniel Watkins
Is there a setting similar to: http://www-03.ibm.com/systems/i/advantages/integratedserver/faqinstall.html#timesyc This message and any files transmitted with it are intended only for the individual(s) or entity named. If you are not the intended individual(s) or entity named you are hereby n

Re: [sipx-users] Random Dropped Registrations

2010-07-07 Thread Matthew Kitchin (public/usenet)
The system time is going backwards and forwards. That is a fact. See below. Sipx is not changing your time. You need to figure out what is changing your time. That will solve many or all of your problems. Wed Jul 7 11:00:55 CDT 2010 Wed Jul 7 11:00:56 CDT 2010 Wed Jul 7 11:00:57 CDT 2010 Wed

Re: [sipx-users] Random Dropped Registrations

2010-07-07 Thread m...@grounded.net
> Yes. Ok, wanted to make sure I didn't miss something.   > I made note that the last time the problem happened was around 11:01. > Notice that I started your test script to at 10:23, and it ended at 11:47. > The output from that test shows that system time never went backwards. > However, the sip

Re: [sipx-users] Random Dropped Registrations

2010-07-07 Thread Matthew Kitchin (Public)
Yes. -Original Message- From: "m...@grounded.net" Sender: sipx-users-boun...@list.sipfoundry.org Date: Wed, 7 Jul 2010 13:01:40 To: sipx-users Reply-To: m...@grounded.net Subject: Re: [sipx-users] Random Dropped Registrations >See my next email. It is going backwards

Re: [sipx-users] Random Dropped Registrations

2010-07-07 Thread m...@grounded.net
29:03 CDT 2010 I have also attached >>> the output from the basic time check script which I ran.  >    >>> ============  Tony Graziano, Manager  Telephone: >>> 434.984.8430  Fax: 434.984.8431    Email: tgrazi...@myitdepartment.net   >>>   LAN/Tele

Re: [sipx-users] Random Dropped Registrations

2010-07-07 Thread Matthew Kitchin (public/usenet)
asic time check script which I ran.> >>> Tony Graziano, Manager Telephone: >>> 434.984.8430 Fax: 434.984.8431 Email: tgrazi...@myitdepartment.net >>> LAN/Telephony/Security and Control Systems Helpdesk: Telephone: &g

Re: [sipx-users] Random Dropped Registrations

2010-07-07 Thread m...@grounded.net
Telephone: >> 434.984.8426  Fax: 434.984.8427    Helpdesk Contract Customers:   >> http://www.myitdepartment.net/gethelp/    - Original Message -   >> From: sipx-users-boun...@list.sipfoundry.org >>>   To: sipx-users >> us...@list.sipfoundry.org>  Sent:

Re: [sipx-users] Random Dropped Registrations

2010-07-07 Thread Tony Graziano
Helpdesk: Telephone: 434.984.8426 Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ - Original Message - From: sipx-users-boun...@list.sipfoundry.org To: m...@grounded.net Cc: sipx-users Sent: Wed Jul 07 13:41:05 2010 Subject: Re: [sipx-users] Random Dropped Regi

Re: [sipx-users] Random Dropped Registrations

2010-07-07 Thread Matthew Kitchin (public/usenet)
epartment.net LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ - Original Message - From:sipx-users-boun...@list.sipfoundry.org To: sipx-use

Re: [sipx-users] Random Dropped Registrations

2010-07-07 Thread Matthew Kitchin (public/usenet)
434.984.8426 Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ - Original Message - From: sipx-users-boun...@list.sipfoundry.org To: sipx-users Sent: Wed Jul 07 12:32:02 2010 Subject: Re: [sipx-users] Random Dropp

Re: [sipx-users] Random Dropped Registrations

2010-07-07 Thread Scott Lawrence
On 2010-07-07 13:30, m...@grounded.net wrote: > What is interesting is that it happened around 11:01 or so and looking at the > sipregistry.log file, the times are totally weird as was identified yesterday. > > I have ntpd turned off at the moment. > Looking at the above file, we see when we rol

Re: [sipx-users] Random Dropped Registrations

2010-07-07 Thread m...@grounded.net
rol Systems Helpdesk: > Telephone: 434.984.8426 > Fax: 434.984.8427 >  > Helpdesk Contract Customers: > http://www.myitdepartment.net/gethelp/ >  > - Original Message - > From: sipx-users-boun...@list.sipfoundry.org >  > To: sipx-users > Sent: Wed Jul 07 12:32:

Re: [sipx-users] Random Dropped Registrations

2010-07-07 Thread Scott Lawrence
On 2010-07-07 12:55, m...@grounded.net wrote: >>> for i in {1..5000} >>> do >>> date>>/tmp/timecheck >>> sleep 1 >>> done > This completed but of course, it's a large file and hard to know if any > timing was missed. > Anyone know of a command or little to check this output file now? >

Re: [sipx-users] Random Dropped Registrations

2010-07-07 Thread Scott Lawrence
On 2010-07-07 12:27, m...@grounded.net wrote: >>> 1) Set your logging level to INFO (or DEBUG if you like that better). > It is set to info or, all default at this time. > >>> 2) Wait for the problem to be manifest, that is, a phone is first seen >>> and then later not seen on the Active Re

Re: [sipx-users] Random Dropped Registrations

2010-07-07 Thread Matthew Kitchin (public/usenet)
Zip the timecheck file and send it on. It should compress significantly. On 7/7/2010 11:55 AM, m...@grounded.net wrote: for i in {1..5000} do date>>/tmp/timecheck sleep 1 done This completed but of course, it's a large file and hard to know if any timing was missed. Anyone kn

Re: [sipx-users] Random Dropped Registrations

2010-07-07 Thread m...@grounded.net
>> for i in {1..5000} >> do >> date>>/tmp/timecheck >> sleep 1 >> done This completed but of course, it's a large file and hard to know if any timing was missed. Anyone know of a command or little to check this output file now? The output looks like; Wed Jul 7 10:23:37 CDT 2010 Wed Jul 7 10:2

Re: [sipx-users] Random Dropped Registrations

2010-07-07 Thread Tony Graziano
: Telephone: 434.984.8426 Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ - Original Message - From: sipx-users-boun...@list.sipfoundry.org To: sipx-users Sent: Wed Jul 07 12:32:02 2010 Subject: Re: [sipx-users] Random Dropped Registrations I am

Re: [sipx-users] Random Dropped Registrations

2010-07-07 Thread m...@grounded.net
I am following everyone's suggestions. I am providing what ever output is required of me. Would be happy to send my snapshot to someone who may be able to check it as the merge-logs problem is one of the original issues. ___ sipx-users mailing list

Re: [sipx-users] Random Dropped Registrations

2010-07-07 Thread m...@grounded.net
>> 1) Set your logging level to INFO (or DEBUG if you like that better). It is set to info or, all default at this time.   >> 2) Wait for the problem to be manifest, that is, a phone is first seen >> and then later not seen on the Active Registrations screen without any >> explanation. As suggest

Re: [sipx-users] Random Dropped Registrations

2010-07-07 Thread m...@grounded.net
> But those lines were not in what you sent before. My last post from this morning at 2am contained the error lines mentioned. It's become a crazy long thread so hard to keep up. If this is not what you're talking about, sorry, I'm working on lack of sleep and a great deal of stress so easy to m

Re: [sipx-users] Random Dropped Registrations

2010-07-07 Thread m...@grounded.net
On Wed, 7 Jul 2010 10:28:42 -0400, Tony Graziano wrote: > How about fixing the timing on your blade center? I think lots of people > will be happy to have that working properly! >  > Once that is fixed let's wait to hear if you have anymore "lost" > registrations.  Fair enough, I've asked in the I

Re: [sipx-users] Random Dropped Registrations

2010-07-07 Thread m...@grounded.net
> Since your clock gets messed up once per hour, and you've previously stated > that you had a cron job that ran every hour that set the time, that cron > job is the most obvious suspect. I no longer have the additional ntpdate command running, nor anything else doing time controls. Other than si

Re: [sipx-users] Random Dropped Registrations

2010-07-07 Thread WORLEY, Dale R (Dale)
> From: sipx-users-boun...@list.sipfoundry.org > [sipx-users-boun...@list.sipfoundry.org] On Behalf Of m...@grounded.net > [m...@grounded.net] > > Here it is, the complete run. I deleted the old merged.xml file just to be > 100% sure. > > # merge-logs > > # ls -la merged.xml > -rw-r--r-- 1 ro

Re: [sipx-users] Random Dropped Registrations

2010-07-07 Thread WORLEY, Dale R (Dale)
From: sipx-users-boun...@list.sipfoundry.org [sipx-users-boun...@list.sipfoundry.org] On Behalf Of m...@grounded.net [m...@grounded.net] >?From Dale's observation, you have another cron job somewhere that's >?resetting the clock every hour. Fair enough b

Re: [sipx-users] Random Dropped Registrations

2010-07-07 Thread Tony Graziano
d Jul 07 11:08:07 2010 Subject: Re: [sipx-users] Random Dropped Registrations On Wed, 7 Jul 2010 05:32:26 -0400, Tony Graziano wrote: > Do us all a favor and consider changing your terminology here. Sure, so what should I call it then? I've called it dropped, but always said from the list

Re: [sipx-users] Random Dropped Registrations

2010-07-07 Thread m...@grounded.net
On Wed, 7 Jul 2010 05:32:26 -0400, Tony Graziano wrote: > Do us all a favor and consider changing your terminology here. Sure, so what should I call it then? I've called it dropped, but always said from the list in the Active Registration screen. > as in I was registered and the registrar seeme

Re: [sipx-users] Random Dropped Registrations

2010-07-07 Thread Matthew Kitchin (public/usenet)
users@list.sipfoundry.org > Sent: Wed Jul 07 10:51:35 2010 > Subject: Re: [sipx-users] Random Dropped Registrations > > Maybe running a script like this will shed some light on your time issues. > > for i in {1..5000} > do > date>>/tmp/timecheck > sleep 1 > d

Re: [sipx-users] Random Dropped Registrations

2010-07-07 Thread Tony Graziano
users-boun...@list.sipfoundry.org To: sipx-users@list.sipfoundry.org Sent: Wed Jul 07 10:51:35 2010 Subject: Re: [sipx-users] Random Dropped Registrations Maybe running a script like this will shed some light on your time issues. for i in {1..5000} do date >>/tmp/timecheck sleep 1 done This s

Re: [sipx-users] Random Dropped Registrations

2010-07-07 Thread Matthew Kitchin (public/usenet)
Maybe running a script like this will shed some light on your time issues. for i in {1..5000} do date >>/tmp/timecheck sleep 1 done This should output the time every second to a file for 5000 seconds. It may give you an idea of when your clock is going haywire. On 7/7/2010 9:28 AM, Tony

Re: [sipx-users] Random Dropped Registrations

2010-07-07 Thread Scott Lawrence
On 2010-07-07 10:23, m...@grounded.net wrote: > Just prior to the problem being repeated, everything looked normal, we saw no > errors anywhere. This is why I didn't post the entire log and only a few > seconds prior. When we were able to duplicate the problem, we were watching > wireshark, ru

Re: [sipx-users] Random Dropped Registrations

2010-07-07 Thread Tony Graziano
How about fixing the timing on your blade center? I think lots of people will be happy to have that working properly! Once that is fixed let's wait to hear if you have anymore "lost" registrations. On Wed, Jul 7, 2010 at 10:23 AM, m...@grounded.net wrote: > > You provided approximately 33 second

Re: [sipx-users] Random Dropped Registrations

2010-07-07 Thread m...@grounded.net
> You provided approximately 33 seconds of log data, and did not tell us > the time window during which the registrations disappeared. Didn't think you would want it because the relevant part seems to be when the problem occurs. It appears to be a timer related issue. I found some mentions of wha

Re: [sipx-users] Random Dropped Registrations

2010-07-07 Thread Scott Lawrence
On 2010-07-07 0:26, m...@grounded.net wrote: > It happened again about 5 minutes ago. I grabbed a snippet after all of the > registered phones had dropped. At the time I took this, there were no phones > registered. You provided approximately 33 seconds of log data, and did not tell us the ti

Re: [sipx-users] Random Dropped Registrations

2010-07-07 Thread Paul Scheepens
Just to clarify a bit, Tony, I think you mean that the below command is relevant in this case: >And of course, I set the hardware clock using the system time; >hwclock --systohc It could be that on Mike's system the hardware clock is set every hour or so by the "hwclock" command, basically push

Re: [sipx-users] Random Dropped Registrations

2010-07-07 Thread Tony Graziano
Do us all a favor and consider changing your terminology here. "dropped" and is in the middle of a call and dropped the call, and "lost" (or lose) registration as in I was registered and the registrar seemed to determine that my registration was no longer active. ensure your cron jobs have nothin

Re: [sipx-users] Random Dropped Registrations

2010-07-07 Thread m...@grounded.net
Sorry if this gets posted twice, it didn't seem to make it so I put the file on a web server instead of attaching. > What's under devices/network parameters for NTP? 1.pool.ntp.org Enabled 1.pool.ntp.org NTP 2.pool.ntp.org Enabled 2.pool.ntp.org NTP Finally found a lead. We had been waiting to

Re: [sipx-users] Random Dropped Registrations

2010-07-06 Thread m...@grounded.net
> by far the most frequent poster), and almost all of yours are completely > lacking anything like sufficient information or clarity that anyone can I provide what information I can based on the input I get. I provide everything I'm asked for and don't hold back. As you know, I also have some pro

Re: [sipx-users] Random Dropped Registrations

2010-07-06 Thread m...@grounded.net
On Tue, 06 Jul 2010 22:51:14 -0500, Josh Patten wrote: > Does merge-logs need to be run within the /var/log/sipxpbx directory? I > seem to recall that being necessary. From what I understand, it does, and I do. ___ sipx-users mailing list sipx-users@li

Re: [sipx-users] Random Dropped Registrations

2010-07-06 Thread Josh Patten
Does merge-logs need to be run within the /var/log/sipxpbx directory? I seem to recall that being necessary. On 07/06/2010 10:09 PM, m...@grounded.net wrote: Fix your clock - make sure that all timestamps in the logs are moving forward. This is the task at hand for sure. your

Re: [sipx-users] Random Dropped Registrations

2010-07-06 Thread m...@grounded.net
> Fix your clock - make sure that all timestamps in the logs are moving > forward. This is the task at hand for sure. > your ntp server sync stays stable over at least several hours. So far, both hardware and OS are perfectly on time. > Until you do this, _NOTHING_ else is worth spending time o

Re: [sipx-users] Random Dropped Registrations

2010-07-06 Thread m...@grounded.net
> No - all sipXecs logs are deliberately recorded only in UTC.  That > allows us to correlate events that occur in servers regardless of what > timezone the servers are in. Ok, so then it's normal for the logs to have that time. Guess I never noticed that before. Never searched by time I guess, o

Re: [sipx-users] Random Dropped Registrations

2010-07-06 Thread m...@grounded.net
> You are using NTP incorrectly and it is messing up your clock, which is > then messing up registrations.  Actually, all kinds of things will be > fowled up by this - it's amazing you have not had other problems. Ok, I have no issues with being wrong about something but there's only one way to l

Re: [sipx-users] Random Dropped Registrations

2010-07-06 Thread Scott Lawrence
On 2010-07-06 22:17, m...@grounded.net wrote: > I've not cleared my logs in a day or two now and decided to double check that > merge-logs in indeed installed, as I'm sure I ran it. > This time, it took a rather long time to run so figured perhaps it didn't > have enough logs when I've run it b

Re: [sipx-users] Random Dropped Registrations

2010-07-06 Thread m...@grounded.net
> I don't see the command line that executed merge-logs.  Did it report a > "not found" error as you say it has done in the past?  Show us what > happened! What is there to show??? It doesn't output anything, it just creates the merged.xml file. As I said, I want to start a different thread for

Re: [sipx-users] Random Dropped Registrations

2010-07-06 Thread Scott Lawrence
On 2010-07-06 22:35, m...@grounded.net wrote: > I've never seen this on any other server I've got so this is beyond my > knowledge. > I'm central US time, I have an offset of -360 set in the GMT Offset in sipx. > This is what I have set in ntp.conf. > > So, I have a UTC setting somewhere which i

Re: [sipx-users] Random Dropped Registrations

2010-07-06 Thread Scott Lawrence
On 2010-07-06 22:36, m...@grounded.net wrote: > So I have a UTC and GMT conflict somewhere? No - timezones have nothing to do with it. You are using NTP incorrectly and it is messing up your clock, which is then messing up registrations. Actually, all kinds of things will be fowled up by this

Re: [sipx-users] Random Dropped Registrations

2010-07-06 Thread m...@grounded.net
Are you losing your mind or something and just picking me to blame? > I have just asked you to run certain commands and report the output.  You > have not, in fact, then run the commands and reported the output, you have > simply said that you have previously done so in some place that you don't >

Re: [sipx-users] Random Dropped Registrations

2010-07-06 Thread m...@grounded.net
Wow Dale, that's is one very weird reply. Why even help if all it does it piss you off? Man that's just too weird. > I have no idea.  But I have no interest in solving your NTP problems.   > Presumably you are responsible for doing so.  When you get the time problem > fixed, see if you still get

Re: [sipx-users] Random Dropped Registrations

2010-07-06 Thread WORLEY, Dale R (Dale)
From: sipx-users-boun...@list.sipfoundry.org [sipx-users-boun...@list.sipfoundry.org] On Behalf Of m...@grounded.net [m...@grounded.net] I've not cleared my logs in a day or two now and decided to double check that merge-logs in indeed installed, as I'm

Re: [sipx-users] Random Dropped Registrations

2010-07-06 Thread WORLEY, Dale R (Dale)
From: sipx-users-boun...@list.sipfoundry.org [sipx-users-boun...@list.sipfoundry.org] On Behalf Of m...@grounded.net [m...@grounded.net] So I have a UTC and GMT conflict somewhere? I have no idea. But I have no i

Re: [sipx-users] Random Dropped Registrations

2010-07-06 Thread WORLEY, Dale R (Dale)
From: sipx-users-boun...@list.sipfoundry.org [sipx-users-boun...@list.sipfoundry.org] On Behalf Of m...@grounded.net [m...@grounded.net] >?In this instance you've said "The merge-logs command and the regtimes >?command don't [exist] on the ISO", but you h

Re: [sipx-users] Random Dropped Registrations

2010-07-06 Thread m...@grounded.net
ndry.org > Date: Tue, 6 Jul 2010 21:29:02 > To: sipx-users > Reply-To: m...@grounded.net > Subject: Re: [sipx-users] Random Dropped Registrations >  > We've not seen a pattern yet but I'm watching to see if that is related. > For example, maybe as someone mentioned

Re: [sipx-users] Random Dropped Registrations

2010-07-06 Thread m...@grounded.net
So I have a UTC and GMT conflict somewhere? On Tue, 6 Jul 2010 22:28:33 -0400, WORLEY, Dale R (Dale) wrote: >  >  > From: sipx-users-boun...@list.sipfoundry.org [sipx-users- > boun...@list.sipfoundry.org] On Behalf Of m...@grounded.net > [m...@grounded.net]

Re: [sipx-users] Random Dropped Registrations

2010-07-06 Thread m...@grounded.net
I've never seen this on any other server I've got so this is beyond my knowledge. I'm central US time, I have an offset of -360 set in the GMT Offset in sipx. This is what I have set in ntp.conf. So, I have a UTC setting somewhere which is overriding? On Tue, 06 Jul 2010 22:30:38 -0400, keccle

Re: [sipx-users] Random Dropped Registrations

2010-07-06 Thread Matthew Kitchin (Public)
der: sipx-users-boun...@list.sipfoundry.org Date: Tue, 6 Jul 2010 21:29:02 To: sipx-users Reply-To: m...@grounded.net Subject: Re: [sipx-users] Random Dropped Registrations We've not seen a pattern yet but I'm watching to see if that is related. For example, maybe as someone mentioned before, one of the p

Re: [sipx-users] Random Dropped Registrations

2010-07-06 Thread keccles
On Tue, 2010-07-06 at 21:25 -0500, m...@grounded.net wrote: > I'm sort of back to something I noticed a while back in this thread, when I > mentioned that the server has the right time but the live logs don't. I'm > watching the sipregistrar.log going by, the system has the proper time but > the

Re: [sipx-users] Random Dropped Registrations

2010-07-06 Thread m...@grounded.net
> Reply-To: m...@grounded.net > Subject: Re: [sipx-users] Random Dropped Registrations >  > Same as explained before, dropped, vanished, from the list of Active > Registrations. > Slowly but surely, they have all come back and I'm watching to see when it > happens again. > I&

Re: [sipx-users] Random Dropped Registrations

2010-07-06 Thread WORLEY, Dale R (Dale)
From: sipx-users-boun...@list.sipfoundry.org [sipx-users-boun...@list.sipfoundry.org] On Behalf Of m...@grounded.net [m...@grounded.net] >?Get the sipregistrar.log from one of your failure windows and post it >?somewhere to which you can provide a URL, th

Re: [sipx-users] Random Dropped Registrations

2010-07-06 Thread Matthew Kitchin (Public)
sipx-users Reply-To: m...@grounded.net Subject: Re: [sipx-users] Random Dropped Registrations Same as explained before, dropped, vanished, from the list of Active Registrations. Slowly but surely, they have all come back and I'm watching to see when it happens again. I'm

Re: [sipx-users] Random Dropped Registrations

2010-07-06 Thread m...@grounded.net
I'm sort of back to something I noticed a while back in this thread, when I mentioned that the server has the right time but the live logs don't. I'm watching the sipregistrar.log going by, the system has the proper time but the logs don't! # date Tue Jul 6 21:24:59 CDT 2010 Then tail the log

Re: [sipx-users] Random Dropped Registrations

2010-07-06 Thread m...@grounded.net
sipx-users > Reply-To: m...@grounded.net > Subject: Re: [sipx-users] Random Dropped Registrations >  > The problem is not solved. The time is correct and all phones just dropped > again. > Happy to send a snapshot privately. >  >> In this instance you've said "The mer

Re: [sipx-users] Random Dropped Registrations

2010-07-06 Thread m...@grounded.net
I've not cleared my logs in a day or two now and decided to double check that merge-logs in indeed installed, as I'm sure I ran it. This time, it took a rather long time to run so figured perhaps it didn't have enough logs when I've run it before. Thing is, even though it definitely took longer t

Re: [sipx-users] Random Dropped Registrations

2010-07-06 Thread Matthew Kitchin (Public)
What does dropped mean in this specific case? -Original Message- From: "m...@grounded.net" Sender: sipx-users-boun...@list.sipfoundry.org Date: Tue, 6 Jul 2010 21:12:43 To: sipx-users Reply-To: m...@grounded.net Subject: Re: [sipx-users] Random Dropped Registrations The prob

Re: [sipx-users] Random Dropped Registrations

2010-07-06 Thread m...@grounded.net
The problem is not solved. The time is correct and all phones just dropped again. Happy to send a snapshot privately. > In this instance you've said "The merge-logs command and the regtimes > command don't [exist] on the ISO", but you haven't *copied down the details > of the failure*.  What is t

Re: [sipx-users] Random Dropped Registrations

2010-07-06 Thread WORLEY, Dale R (Dale)
From: sipx-users-boun...@list.sipfoundry.org [sipx-users-boun...@list.sipfoundry.org] On Behalf Of dan [...@dm3.us] The logs are in UTC aren't they? Central Daylight time is 5 hours behind UTC. ___ Yes, the log

Re: [sipx-users] Random Dropped Registrations

2010-07-06 Thread WORLEY, Dale R (Dale)
From: sipx-users-boun...@list.sipfoundry.org [sipx-users-boun...@list.sipfoundry.org] On Behalf Of m...@grounded.net [m...@grounded.net] One thing I forgot to note is that someone was on the phone when all of the registered devices went away but she neve

Re: [sipx-users] Random Dropped Registrations

2010-07-06 Thread WORLEY, Dale R (Dale)
From: sipx-users-boun...@list.sipfoundry.org [sipx-users-boun...@list.sipfoundry.org] On Behalf Of m...@grounded.net [m...@grounded.net] >?6) Do "merge-logs --ft=[extension] --include-method=register", where >?[extension] is the extension of the phone in

Re: [sipx-users] Random Dropped Registrations

2010-07-06 Thread m...@grounded.net
>Use the ntp.conf configuration created for you by the setup script - >someone send him a copy Copy of what? The ntp servers are in the ntp file. > network - your firewall may need to be configured).  A quick google > search will tell you how to check whether or not it is working (and/or > others

Re: [sipx-users] Random Dropped Registrations

2010-07-06 Thread Matthew Kitchin (Public)
My bad. I'm on a bberry wand was doing it from memory. -Original Message- From: "m...@grounded.net" Sender: sipx-users-boun...@list.sipfoundry.org Date: Tue, 6 Jul 2010 20:12:10 To: sipx-users Reply-To: m...@grounded.net Subject: Re: [sipx-users] Random Dropped Registrat

Re: [sipx-users] Random Dropped Registrations

2010-07-06 Thread Scott Lawrence
On 2010-07-06 21:40, m...@grounded.net wrote: > On Tue, 6 Jul 2010 23:47:48 +, Matthew Kitchin (Public) wrote: >> Can you paste output from crontab -l and the file /etc/ntpd.conf > Sure, nothing in crontab; > > # crontab -l > no crontab for root > > And there is no ntpd.conf in /etc/ > > I

Re: [sipx-users] Random Dropped Registrations

2010-07-06 Thread m...@grounded.net
On Tue, 6 Jul 2010 23:47:48 +, Matthew Kitchin (Public) wrote: > Can you paste output from crontab -l and the file /etc/ntpd.conf Sorry, it's ntp.conf; # more ntp.conf # ntpd configuration # -- # # Permit time synchronization with our time source, but do not # permit the sourc

Re: [sipx-users] Random Dropped Registrations

2010-07-06 Thread m...@grounded.net
On Wed, 7 Jul 2010 00:49:57 +, Matthew Kitchin (Public) wrote: > I would set the clock to the correct time and disable any and all time > synch mechanisms for your server for now. That is just my opinion. I don't > think any amount of clock drift could be worse than the problems you are > havin

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