> Essential to *whom*?!  Doesn't look like that many users were that bothered!
It is rather obvious that such a non-standard behaviour has the potential to 
annoy people. It does annoy me too, even though I never found it so important 
to post about it.


Your continuous attempts to dismiss this issue are actually more annoying. If 
you think about it, it is counterproductive. Just acknowledging it, even 
without fixing it, would probably have a better effect.


> I can show you that attitude in practically every single
> [...]

Your argumentation there has a lot of holes. It is actually a rather good 
example of the attitude problem the original poster was talking about. It comes 
across as annoying. In fact, that kind of answer will probably turn more people 
away than the problem itself.

Many developers spend the whole day inside NetBeans. Developers like me care a 
lot about details. If it shows that you only care about the big picture, about 
the majority of users, and are dismissive elsewhere, you will quickly lose 
trust. You have already seen the first negative effect: annoyed people will not 
shut up and will keep filling the mailing list.

On this particular issue, I personally would have said the following:

"I can see why that could annoy people. On the other hand, it is not clear how 
many people would like to keep the exiting behaviour. A user-interface option 
in xxx called xxx would probably be the best way forward. Unfortunately, we are 
a little short of human power right now. Could you provide a patch yourself?"
Regards,
  rdiez

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