Indeed. If you want to design in a large corporation, you need to master back office politics. Everyone has their own agenda and thinks their own stuff is the most important and they will have all their reasons to back it up.
A much more informative article would be one that shows the steps needed to get real change. I'm guessing it would take probably one to two years to get there. Maybe start small with some usability testing, argue the on the front of improved customer satisfaction and fewer complaints. If you can build a solid base to work from, then you could begin to change things, one piece at a time. I don't know. But if someone has done it I know I would love to know how. Brian . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=47591 ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... disc...@ixda.org Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
