Keep in mind that personas are based on goals and not traditional
market segmentation.  It sounds to me like the goals of the site have
not been clearly defined and the client is in the world of the
traditional marketing mentality. Criteria for defining the user
experience is distinct from criteria for determining a products
feasibility in the market and how/who to distribute to which is the
goal of market segmentation.  Market segmentation can inform goal
definition and is useful information but says nothing about why a
user makes certain choices.  Answering why will provide you with the
goals.


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=49443


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