RE: Xobni Beta Now Open to Public
Review of Xobni here: Hands-on with Xobni: make Outlook more productive, social http://arstechnica.com/news.ars/post/20080506-hhands-on-with-xobni-make- outlook-more-productive-social.html -- Angus Scott-Fleming GeoApps, Tucson, Arizona 1-520-290-5038 +---+ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Multiple video cards
When I rebuild my Precision 360 at home, and the windows updates drag down a new MS driver, it forces a reboot and then a BSoB - repeated that process 3 times, so I definitely know it is the MS drivers that cause the problem :-) -Original Message- From: Stephan Barr [mailto:[EMAIL PROTECTED] On Behalf Of lists Sent: 05 May 2008 16:18 To: NT System Admin Issues Subject: RE: Multiple video cards I manage many hundreds of Dells and have seen similar issues with MS Updates vs updates found at the Dell site. Try uninstalling the video card and rebooting; then install the card and use software only from Dell. Subsequently don't automatically allow all updates from MS to that machine(s) for a while and see if that solves the problem. Cheers. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent: Monday, May 05, 2008 10:11 AM To: NT System Admin Issues Subject: RE: Multiple video cards Just the MS Update thingies. It would seem most of these would be hitting all at once (and thus all would have puked out by now). NOT an ideal solution, but I'm going to try an install to a new partition, with the additional card installed, to see what it does. (This is not ideal because our DBA may have to do a lot of re-installation of his management and development tools, but... [EMAIL PROTECTED]!!!) -- Richard McClary, Systems Administrator ASPCA Knowledge Management 1717 S Philo Rd, Ste 36, Urbana, IL 61802 217-337-9761 http://www.aspca.org Joe Heaton [EMAIL PROTECTED] wrote on 05/05/2008 09:46:23 AM: Any recent patches/updates, video driver updates, etc? Joe Heaton -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent: Monday, May 05, 2008 7:43 AM To: NT System Admin Issues Subject: Multiple video cards HELP This has just started happening the past two weeks... Our typical setup is a Dell PWS-390, which comes OEM with an NVidia NVS 285 (runs two monitors). We need three or four monitors. We could not get any ATI cards to give us a usable system, but we found a dual-port (VGA) card with NVidia 5200 chips on it that works - until lately! The scenario goes, a machine will crash. On startup, the black with WIN logo will show, but the 3 blue square moving across the screen will hang and remain hung. We pull the added NVidia 5200 card, and it boots. We put in a new NVidia 5200 card, and the system will not even acknowledge there is a new piece of hardware in the system... This is despite deleting ALL video cards in the device manager, doing a scan for hardware changes, or even trying to run the Control Panel New Hardware Wizard applet. I can put in an ATI card, and it will work once. On successive reboots, that too will hang with the 3 squares (not) moving across the Windows logo screen. While I'm hunting for solutions, any ideas why a hardware setup which has worked for over a year would suddenly fail completely? I have visions of, while I'm either on vacation or at a networking boot camp, all of our systems crapping out on us one-at-a-time. Well, time to go a-hunting! Thanks... -- Richard McClary, Systems Administrator ASPCA Knowledge Management 1717 S Philo Rd, Ste 36, Urbana, IL 61802 217-337-9761 http://www.aspca.org ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ The information contained in this E-Mail and any subsequent correspondence is private and is intended solely for the intended recipient(s). The information in this communication may be confidential and/or legally privileged. Nothing in this e-mail is intended to conclude a contract on behalf of QinetiQ or make QinetiQ subject to any other legally binding commitments, unless the e-mail contains an express statement to the contrary or incorporates a formal Purchase Order. For those other than the recipient any disclosure, copying, distribution, or any action taken or omitted to be taken in reliance on such information is prohibited and may be unlawful. Emails and other electronic communication with QinetiQ may be monitored and recorded for business purposes including security, audit and archival purposes. Any response to this email indicates consent to this. Telephone calls to QinetiQ may be monitored or recorded for quality control, security and other business purposes. QinetiQ Limited Registered in England Wales: Company Number:3796233 Registered
RE: PSShutdown
Why would you want to deny them to lock the workstation? -Original Message- From: Kennedy, Jim [mailto:[EMAIL PROTECTED] Sent: Tuesday, May 06, 2008 6:51 PM To: NT System Admin Issues Subject: RE: PSShutdown Found the issue. First I was wrong on part of my description of the problem. I assumed and that was bad. The shutdown portion of psshutdown does work. It is the lock that does not work. Apparently if the locally logged in users is denied 'lock the workstation' via group policy (which ours are) then you cannot lock it remotely even if you are a domain admin. -Original Message- From: Phillip Partipilo [mailto:[EMAIL PROTECTED] Sent: Tuesday, May 06, 2008 12:18 PM To: NT System Admin Issues Subject: RE: PSShutdown You could try using the local system account with psexec. psexec -s -c \\computername psshutdown -l (run from within the current directory where psshutdown.exe is so psexec can find it to copy to the remote system) Phillip Partipilo Parametric Solutions Inc. Jupiter, Florida (561) 747-6107 -Original Message- From: Damien Solodow [mailto:[EMAIL PROTECTED] Sent: Tuesday, May 06, 2008 11:58 AM To: NT System Admin Issues Subject: RE: PSShutdown This inclines me to think that domain admins don't have local admin rights on that machine. -Original Message- From: Kennedy, Jim [mailto:[EMAIL PROTECTED] Sent: Tuesday, May 06, 2008 11:49 AM To: NT System Admin Issues Subject: RE: PSShutdown Ok, my message is very poorly written. Let me restate it. I am running psshutdown from my laptop logged into the domain as a domain admin. The target computer is logged on to by a standard user. The tool fails to lock or shutdown the target computer. If I log into the target computer with an account that has local admin rights the tool works. -Original Message- From: Kennedy, Jim [mailto:[EMAIL PROTECTED] Sent: Tuesday, May 06, 2008 11:44 AM To: NT System Admin Issues Subject: PSShutdown Question using the above tool to remote lock or shutdown a computer. The logged in users has to be a local admin? That is what I am seeingI am running it from my machine logged in as a domain admin? What am I missing? ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ -- If this email is spam, report it here: http://www.onlymyemail.com/view/?action=reportSpamId=ODEzNjQ6NjI2NzgwM zQ3On BqcEBwc25ldC5jb20%3D ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ *** The information in this e-mail is confidential and intended solely for the individual or entity to whom it is addressed. If you have received this e-mail in error please notify the sender by return e-mail delete this e-mail and refrain from any disclosure or action based on the information. *** ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Re: Vista Ultimate wants to install 30 Language Packs
More important is why the users even see the updates? Are they running as local admin's? That is very bad, just gives them the ability to mess up the machine, IMHO. Jon On Tue, May 6, 2008 at 3:09 PM, Stefan Jafs [EMAIL PROTECTED] wrote: Yes I can unselect them but they keep coming back and telling me I have 30 Important updates! What do I tell my users, do some updates but not the other? *__* *Stefan Jafs* *From:* Rod Trent [mailto:[EMAIL PROTECTED] *Sent:* Tuesday, May 06, 2008 15:06 *To:* NT System Admin Issues *Subject:* RE: Vista Ultimate wants to install 30 Language Packs You don't have to install them. I just let them sit. They've been available for almost a year. *From:* Stefan Jafs [mailto:[EMAIL PROTECTED] *Sent:* Tuesday, May 06, 2008 3:00 PM *To:* NT System Admin Issues *Subject:* Vista Ultimate wants to install 30 Language Packs I have a few Vista Ultimate installs and Windows updater wants' to install about 30 Language Packs! My update are controlled trough WSUS and only English is selected. Any Idea what's going on here? *__* *Stefan Jafs* This email and any attached files are confidential and intended solely for the intended recipient(s). If you are not the named recipient you should not read, distribute, copy or alter this email. Any views or opinions expressed in this email are those of the author and do not represent those of Amico Corporation . Warning: Although precautions have been taken to make sure no viruses are present in this email, the company cannot accept responsibility for any loss or damage that arise from the use of this email or attachments. This email and any attached files are confidential and intended solely for the intended recipient(s). If you are not the named recipient you should not read, distribute, copy or alter this email. Any views or opinions expressed in this email are those of the author and do not represent those of Amico Corporation . Warning: Although precautions have been taken to make sure no viruses are present in this email, the company cannot accept responsibility for any loss or damage that arise from the use of this email or attachments. ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Backup Exec 12
You also get the bonus of the Advanced Open File Option and Intelligent Disaster Recovery Options's being thrown in for free now. From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent: 06 May 2008 20:30 To: [EMAIL PROTECTED]; NT System Admin Issues; Steve Burkett Subject: Re: Backup Exec 12 Yah...but it is easy to install. On Tue, May 6, 2008 at 2:07 PM, David Mazzaccaro [EMAIL PROTECTED] wrote: Do you have to get new agents? Exchange, Open file, Remote, etc? From: Steve Ens [mailto:[EMAIL PROTECTED] Sent: Tuesday, May 06, 2008 2:55 PM To: NT System Admin Issues Subject: Re: Backup Exec 12 === STEMCOR CONFIDENTIALITY AND DISCLAIMER NOTICE This e-mail is intended only for the addressees named in it. The contents should not be disclosed to any other person nor copies taken. Any views or opinions presented are solely those of the sender and do not necessarily represent those of Stemcor unless otherwise specifically stated. Stemcor does not accept legal responsibility for the contents of this message nor responsibility for any change made to it after it was sent by the original sender. You are advised to carry out a virus check before opening any attachment as Stemcor does not accept liability for any damage sustained as a result of any software viruses. You should be aware that Stemcor reserves the right to read incoming and outgoing emails. === __ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email __ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Multiple video cards
They aren't MS drivers - those drivers are supplied by third parties. The problem is obviously that the PCI Ids for vendor and device match, yet there is some difference in the actual supplied hardware... Cheers Ken -Original Message- From: Ames Matthew B [mailto:[EMAIL PROTECTED] Sent: Wednesday, 7 May 2008 6:37 PM To: NT System Admin Issues Subject: RE: Multiple video cards When I rebuild my Precision 360 at home, and the windows updates drag down a new MS driver, it forces a reboot and then a BSoB - repeated that process 3 times, so I definitely know it is the MS drivers that cause the problem :-) -Original Message- From: Stephan Barr [mailto:[EMAIL PROTECTED] On Behalf Of lists Sent: 05 May 2008 16:18 To: NT System Admin Issues Subject: RE: Multiple video cards I manage many hundreds of Dells and have seen similar issues with MS Updates vs updates found at the Dell site. Try uninstalling the video card and rebooting; then install the card and use software only from Dell. Subsequently don't automatically allow all updates from MS to that machine(s) for a while and see if that solves the problem. Cheers. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent: Monday, May 05, 2008 10:11 AM To: NT System Admin Issues Subject: RE: Multiple video cards Just the MS Update thingies. It would seem most of these would be hitting all at once (and thus all would have puked out by now). NOT an ideal solution, but I'm going to try an install to a new partition, with the additional card installed, to see what it does. (This is not ideal because our DBA may have to do a lot of re-installation of his management and development tools, but... [EMAIL PROTECTED]!!!) -- Richard McClary, Systems Administrator ASPCA Knowledge Management 1717 S Philo Rd, Ste 36, Urbana, IL 61802 217-337-9761 http://www.aspca.org Joe Heaton [EMAIL PROTECTED] wrote on 05/05/2008 09:46:23 AM: Any recent patches/updates, video driver updates, etc? Joe Heaton -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent: Monday, May 05, 2008 7:43 AM To: NT System Admin Issues Subject: Multiple video cards HELP This has just started happening the past two weeks... Our typical setup is a Dell PWS-390, which comes OEM with an NVidia NVS 285 (runs two monitors). We need three or four monitors. We could not get any ATI cards to give us a usable system, but we found a dual-port (VGA) card with NVidia 5200 chips on it that works - until lately! The scenario goes, a machine will crash. On startup, the black with WIN logo will show, but the 3 blue square moving across the screen will hang and remain hung. We pull the added NVidia 5200 card, and it boots. We put in a new NVidia 5200 card, and the system will not even acknowledge there is a new piece of hardware in the system... This is despite deleting ALL video cards in the device manager, doing a scan for hardware changes, or even trying to run the Control Panel New Hardware Wizard applet. I can put in an ATI card, and it will work once. On successive reboots, that too will hang with the 3 squares (not) moving across the Windows logo screen. While I'm hunting for solutions, any ideas why a hardware setup which has worked for over a year would suddenly fail completely? I have visions of, while I'm either on vacation or at a networking boot camp, all of our systems crapping out on us one-at-a-time. Well, time to go a-hunting! Thanks... -- Richard McClary, Systems Administrator ASPCA Knowledge Management 1717 S Philo Rd, Ste 36, Urbana, IL 61802 217-337-9761 http://www.aspca.org ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ The information contained in this E-Mail and any subsequent correspondence is private and is intended solely for the intended recipient(s). The information in this communication may be confidential and/or legally privileged. Nothing in this e-mail is intended to conclude a contract on behalf of QinetiQ or make QinetiQ subject to any other legally binding commitments, unless the e-mail contains an express statement to the contrary or incorporates a formal Purchase Order. For those other than the recipient any disclosure, copying, distribution, or any action taken or omitted to be taken in reliance on such information is prohibited and may be unlawful. Emails and other electronic communication with QinetiQ
RE: Multiple video cards
Thanks! Another post said the cards I'm using are crap and to get some from another manufacturer... FWIW: The 3 cards from failed machines failed to show in BIOS setup. An older card using the same chipset (NVidia FX5200) showed both in BIOS and in the WIN system. Higher price but hopefully less costly - we're trying some PNY cards with a huge heat sink and no crappy SO KOOL U LUCKY fan. -- Richard McClary, Systems Administrator ASPCA Knowledge Management 1717 S Philo Rd, Ste 36, Urbana, IL 61802 217-337-9761 http://www.aspca.org Ames Matthew B [EMAIL PROTECTED] wrote on 05/07/2008 03:36:31 AM: When I rebuild my Precision 360 at home, and the windows updates drag down a new MS driver, it forces a reboot and then a BSoB - repeated that process 3 times, so I definitely know it is the MS drivers that cause the problem :-) -Original Message- From: Stephan Barr [mailto:[EMAIL PROTECTED] On Behalf Of lists Sent: 05 May 2008 16:18 To: NT System Admin Issues Subject: RE: Multiple video cards I manage many hundreds of Dells and have seen similar issues with MS Updates vs updates found at the Dell site. Try uninstalling the video card and rebooting; then install the card and use software only from Dell. Subsequently don't automatically allow all updates from MS to that machine(s) for a while and see if that solves the problem. Cheers. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent: Monday, May 05, 2008 10:11 AM To: NT System Admin Issues Subject: RE: Multiple video cards Just the MS Update thingies. It would seem most of these would be hitting all at once (and thus all would have puked out by now). NOT an ideal solution, but I'm going to try an install to a new partition, with the additional card installed, to see what it does. (This is not ideal because our DBA may have to do a lot of re-installation of his management and development tools, but... [EMAIL PROTECTED]!!!) -- Richard McClary, Systems Administrator ASPCA Knowledge Management 1717 S Philo Rd, Ste 36, Urbana, IL 61802 217-337-9761 http://www.aspca.org Joe Heaton [EMAIL PROTECTED] wrote on 05/05/2008 09:46:23 AM: Any recent patches/updates, video driver updates, etc? Joe Heaton -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent: Monday, May 05, 2008 7:43 AM To: NT System Admin Issues Subject: Multiple video cards HELP This has just started happening the past two weeks... Our typical setup is a Dell PWS-390, which comes OEM with an NVidia NVS 285 (runs two monitors). We need three or four monitors. We could not get any ATI cards to give us a usable system, but we found a dual-port (VGA) card with NVidia 5200 chips on it that works - until lately! The scenario goes, a machine will crash. On startup, the black with WIN logo will show, but the 3 blue square moving across the screen will hang and remain hung. We pull the added NVidia 5200 card, and it boots. We put in a new NVidia 5200 card, and the system will not even acknowledge there is a new piece of hardware in the system... This is despite deleting ALL video cards in the device manager, doing a scan for hardware changes, or even trying to run the Control Panel New Hardware Wizard applet. I can put in an ATI card, and it will work once. On successive reboots, that too will hang with the 3 squares (not) moving across the Windows logo screen. While I'm hunting for solutions, any ideas why a hardware setup which has worked for over a year would suddenly fail completely? I have visions of, while I'm either on vacation or at a networking boot camp, all of our systems crapping out on us one-at-a-time. Well, time to go a-hunting! Thanks... -- Richard McClary, Systems Administrator ASPCA Knowledge Management 1717 S Philo Rd, Ste 36, Urbana, IL 61802 217-337-9761 http://www.aspca.org ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ The information contained in this E-Mail and any subsequent correspondence is private and is intended solely for the intended recipient(s). The information in this communication may be confidential and/or legally privileged. Nothing in this e-mail is intended to conclude a contract on behalf of QinetiQ or make
First look at 2008
Finally got a chance to play with 2008 last night. One Plus... no need for a floppy for raid drivers. Have other options. About time! ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: First look at 2008
Yep its pretty nice, going to start VMing it here soon to start playing and learning. Back on the horse again it seems :) Z Edward E. Ziots Network Engineer Lifespan Organization MCSE,MCSA,MCP,Security+,Network+,CCA Phone: 401-639-3505 -Original Message- From: Jacob [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 9:27 AM To: NT System Admin Issues Subject: First look at 2008 Finally got a chance to play with 2008 last night. One Plus... no need for a floppy for raid drivers. Have other options. About time! ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: First look at 2008
2008 = myself Shook -Original Message- From: Jacob [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 9:27 AM To: NT System Admin Issues Subject: First look at 2008 Finally got a chance to play with 2008 last night. One Plus... no need for a floppy for raid drivers. Have other options. About time! ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: First look at 2008
It's the same setup technology as Vista (WinPE 2.0). I hope you've been playing with Vista at least... Cheers Ken -Original Message- From: Jacob [mailto:[EMAIL PROTECTED] Sent: Wednesday, 7 May 2008 11:27 PM To: NT System Admin Issues Subject: First look at 2008 Finally got a chance to play with 2008 last night. One Plus... no need for a floppy for raid drivers. Have other options. About time! ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: First look at 2008
Wasn't you born in 2008 Shook? Z Edward E. Ziots Network Engineer Lifespan Organization MCSE,MCSA,MCP,Security+,Network+,CCA Phone: 401-639-3505 -Original Message- From: Andy Shook [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 9:42 AM To: NT System Admin Issues Subject: RE: First look at 2008 2008 = myself Shook -Original Message- From: Jacob [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 9:27 AM To: NT System Admin Issues Subject: First look at 2008 Finally got a chance to play with 2008 last night. One Plus... no need for a floppy for raid drivers. Have other options. About time! ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: First look at 2008
Aint touched Vista myself yet, and bought a new Dell PC with XP just for that reason. Putting Vista in VM workstation and playing with it there. Z Edward E. Ziots Network Engineer Lifespan Organization MCSE,MCSA,MCP,Security+,Network+,CCA Phone: 401-639-3505 -Original Message- From: Ken Schaefer [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 9:43 AM To: NT System Admin Issues Subject: RE: First look at 2008 It's the same setup technology as Vista (WinPE 2.0). I hope you've been playing with Vista at least... Cheers Ken -Original Message- From: Jacob [mailto:[EMAIL PROTECTED] Sent: Wednesday, 7 May 2008 11:27 PM To: NT System Admin Issues Subject: First look at 2008 Finally got a chance to play with 2008 last night. One Plus... no need for a floppy for raid drivers. Have other options. About time! ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: First look at 2008
No, grammar king Shook -Original Message- From: Ziots, Edward [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 9:44 AM To: NT System Admin Issues Subject: RE: First look at 2008 Wasn't you born in 2008 Shook? Z Edward E. Ziots Network Engineer Lifespan Organization MCSE,MCSA,MCP,Security+,Network+,CCA Phone: 401-639-3505 -Original Message- From: Andy Shook [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 9:42 AM To: NT System Admin Issues Subject: RE: First look at 2008 2008 = myself Shook -Original Message- From: Jacob [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 9:27 AM To: NT System Admin Issues Subject: First look at 2008 Finally got a chance to play with 2008 last night. One Plus... no need for a floppy for raid drivers. Have other options. About time! ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: First look at 2008
Wait that was 1908 right? I forgot you are a FOSSIL... Z Edward E. Ziots Network Engineer Lifespan Organization MCSE,MCSA,MCP,Security+,Network+,CCA Phone: 401-639-3505 -Original Message- From: Andy Shook [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 9:46 AM To: NT System Admin Issues Subject: RE: First look at 2008 No, grammar king Shook -Original Message- From: Ziots, Edward [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 9:44 AM To: NT System Admin Issues Subject: RE: First look at 2008 Wasn't you born in 2008 Shook? Z Edward E. Ziots Network Engineer Lifespan Organization MCSE,MCSA,MCP,Security+,Network+,CCA Phone: 401-639-3505 -Original Message- From: Andy Shook [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 9:42 AM To: NT System Admin Issues Subject: RE: First look at 2008 2008 = myself Shook -Original Message- From: Jacob [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 9:27 AM To: NT System Admin Issues Subject: First look at 2008 Finally got a chance to play with 2008 last night. One Plus... no need for a floppy for raid drivers. Have other options. About time! ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: First look at 2008
At least I have hair... Shook -Original Message- From: Ziots, Edward [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 9:50 AM To: NT System Admin Issues Subject: RE: First look at 2008 Wait that was 1908 right? I forgot you are a FOSSIL... Z Edward E. Ziots Network Engineer Lifespan Organization MCSE,MCSA,MCP,Security+,Network+,CCA Phone: 401-639-3505 -Original Message- From: Andy Shook [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 9:46 AM To: NT System Admin Issues Subject: RE: First look at 2008 No, grammar king Shook -Original Message- From: Ziots, Edward [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 9:44 AM To: NT System Admin Issues Subject: RE: First look at 2008 Wasn't you born in 2008 Shook? Z Edward E. Ziots Network Engineer Lifespan Organization MCSE,MCSA,MCP,Security+,Network+,CCA Phone: 401-639-3505 -Original Message- From: Andy Shook [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 9:42 AM To: NT System Admin Issues Subject: RE: First look at 2008 2008 = myself Shook -Original Message- From: Jacob [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 9:27 AM To: NT System Admin Issues Subject: First look at 2008 Finally got a chance to play with 2008 last night. One Plus... no need for a floppy for raid drivers. Have other options. About time! ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: First look at 2008
When I installed Vista on some workstations, I never had to choose additional storage drivers. Vista found the hard drive. With 2008, I choose additional storage devices and saw the options for CD, DVD, USB... -Original Message- From: Ken Schaefer [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 6:43 AM To: NT System Admin Issues Subject: RE: First look at 2008 It's the same setup technology as Vista (WinPE 2.0). I hope you've been playing with Vista at least... Cheers Ken -Original Message- From: Jacob [mailto:[EMAIL PROTECTED] Sent: Wednesday, 7 May 2008 11:27 PM To: NT System Admin Issues Subject: First look at 2008 Finally got a chance to play with 2008 last night. One Plus... no need for a floppy for raid drivers. Have other options. About time! ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Re: OT-Shopping Cart Software
Can anyone on this list recommend a website designer that can help us with this project. We have our own site developed but we may need help with the e-com portion. James - Original Message - From: James Kerr To: NT System Admin Issues Sent: Tuesday, May 06, 2008 4:16 PM Subject: OT-Shopping Cart Software I need to help out getting a shopping cart solution for a large fundraiser that involves more then a million dollars in ticket sales over a few months. In the past we used OS Commerce for this and we made it work but the reports we could get from it were very limited. I was wondering if anyone could recommended something better. We would pay for a better solution if its something we could buy and then use for a few years. Maybe someone could suggest a better forum for this question? James ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Remote Assistance Invitation issue
Does any one know of a way to tweak Remote Assistance Invitations? Here's the scoop, have a remote worker with a company notebook. This notebook has multiple network interfaces. As an example the remote invitation looks like this after cracking it open in notepad RCTICKET=65538,1,72.225.x.x:5068;192.168.x.x:3389;10.3.x.x:3389;192.168.x.x:3389;192.168.x.x:3389;notebookx.corp.net:3389, Public IPVMWare IP VPN IPVMWare IP VMWare IP FQDN The remote worker connects to the companies VPN, then sends out the remote invite. Some workstations will connect with the remote invite just fine across the VPN. Other workstations will first try to connect to the Public IP, after timing out it tries to connect to the VMWare IP. After timing out a second time the remote invite session fails. Directly editing the remote invite cause corruption. As a work around I have manually added a static route on the workstation to point request to the public IP of the remote invitation to the VPN tunnel. This works with varying degrees of success. My googlefu is failing and I have been unable to find a way gain more control over how the remote invite is created (ideally specifying the order of the IP address's listed), or on the other end which IP address the remote assistance connection should try to connect to. Does any one have any food for thought on this? In advance thanks for any advice! Thank you, Fred ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Microsoft enterprise licensing question
Greetings to all... I work at an educational institution that is on Novell and is examining the licensing costs and options and comparing these costs with making the switch to Microsoft. I'd prefer not to go to the lengths of contacting our reseller at this time, or opening up a can of worms that we are indeed planning to make the move. I'm curious however about the ballpark price for a Microsoft Campus Agreement...we have about 6000 combined faculty and students, so I assume that would be the number to work with. I'm also curious about what all a Campus Agreement includes. I thought maybe some of you out there had dealt with this before and could give me some feedback. Thanks, MM ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Discounts for Non-Profits
I wasn't paying attention the last time topic was discussed... Recommendation needed for discounted software for non-profit (503c) organization. Looking for both Adobe and Microsoft... TIA Roger Wright Network Administrator 727.572.7076 x388 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~image003.jpg
RE: Backup Exec 12
IDR = Epic Failure of a product. From: Steve Burkett [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 4:29 AM To: NT System Admin Issues Subject: RE: Backup Exec 12 You also get the bonus of the Advanced Open File Option and Intelligent Disaster Recovery Options's being thrown in for free now. From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent: 06 May 2008 20:30 To: [EMAIL PROTECTED]; NT System Admin Issues; Steve Burkett Subject: Re: Backup Exec 12 Yah...but it is easy to install. On Tue, May 6, 2008 at 2:07 PM, David Mazzaccaro [EMAIL PROTECTED] wrote: Do you have to get new agents? Exchange, Open file, Remote, etc? From: Steve Ens [mailto:[EMAIL PROTECTED] Sent: Tuesday, May 06, 2008 2:55 PM To: NT System Admin Issues Subject: Re: Backup Exec 12 === STEMCOR CONFIDENTIALITY AND DISCLAIMER NOTICE This e-mail is intended only for the addressees named in it. The contents should not be disclosed to any other person nor copies taken. Any views or opinions presented are solely those of the sender and do not necessarily represent those of Stemcor unless otherwise specifically stated. Stemcor does not accept legal responsibility for the contents of this message nor responsibility for any change made to it after it was sent by the original sender. You are advised to carry out a virus check before opening any attachment as Stemcor does not accept liability for any damage sustained as a result of any software viruses. You should be aware that Stemcor reserves the right to read incoming and outgoing emails. === __ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email __ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Re: Discounts for Non-Profits
You can get both through your vendor, CDW, PC connection, PC Mall, pretty much all the big guys can get you setup. Ask your sales rep about it. James - Original Message - From: Roger Wright To: NT System Admin Issues Sent: Wednesday, May 07, 2008 10:21 AM Subject: Discounts for Non-Profits I wasn't paying attention the last time topic was discussed. Recommendation needed for discounted software for non-profit (503c) organization. Looking for both Adobe and Microsoft. TIA Roger Wright Network Administrator 727.572.7076 x388 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~image003.jpg
Re: Microsoft enterprise licensing question
I am doing that exactly right now. For dollars only, I compared quotes for Novell products to Microsoft quotes from our standard vendor(s). You may wish to include costs for speciality servers (Zen/SCCM), as well as hours for migration and migration tools. I don't know if Microsoft has the Novell equivalent of a VLA or MLA, but you could purchase your licenses with software assurance. matt [EMAIL PROTECTED] 5/7/2008 10:19 AM Greetings to all... I work at an educational institution that is on Novell and is examining the licensing costs and options and comparing these costs with making the switch to Microsoft. I'd prefer not to go to the lengths of contacting our reseller at this time, or opening up a can of worms that we are indeed planning to make the move. I'm curious however about the ballpark price for a Microsoft Campus Agreement...we have about 6000 combined faculty and students, so I assume that would be the number to work with. I'm also curious about what all a Campus Agreement includes. I thought maybe some of you out there had dealt with this before and could give me some feedback. Thanks, MM ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ Confidentiality Notice: This e-mail message, including attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure, or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Discounts for Non-Profits
Techsoup is our source for hardware and software. Thomas From: James Kerr [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 9:26 AM To: NT System Admin Issues Subject: Re: Discounts for Non-Profits You can get both through your vendor, CDW, PC connection, PC Mall, pretty much all the big guys can get you setup. Ask your sales rep about it. James - Original Message - From: Roger Wright mailto:[EMAIL PROTECTED] To: NT System Admin Issues mailto:ntsysadmin@lyris.sunbelt-software.com Sent: Wednesday, May 07, 2008 10:21 AM Subject: Discounts for Non-Profits I wasn't paying attention the last time topic was discussed... Recommendation needed for discounted software for non-profit (503c) organization. Looking for both Adobe and Microsoft... TIA Roger Wright Network Administrator 727.572.7076 x388 This email and any attached files are confidential and intended solely for the intended recipient(s). If you are not the named recipient you should not read, distribute, copy or alter this email. Any views or opinions expressed in this email are those of the author and do not represent those of the Girl Scouts of Southwest Texas company. Warning: Although precautions have been taken to make sure no viruses are present in this email, the company cannot accept responsibility for any loss or damage that arise from the use of this email or attachments. ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~image001.jpg
Re: Remote Assistance Invitation issue
I know not best practice but I have used the Remote assistance in Live Messenger for a small client. Jon On Wed, May 7, 2008 at 10:14 AM, Fred Sawyer [EMAIL PROTECTED] wrote: Does any one know of a way to tweak Remote Assistance Invitations? Here's the scoop, have a remote worker with a company notebook. This notebook has multiple network interfaces. As an example the remote invitation looks like this after cracking it open in notepad RCTICKET=65538,1,72.225.x.x:5068;192.168.x.x:3389;10.3.x.x:3389;192.168.x.x:3389;192.168.x.x:3389; notebookx.corp.net:3389, Public IPVMWare IP VPN IPVMWare IP VMWare IP FQDN The remote worker connects to the companies VPN, then sends out the remote invite. Some workstations will connect with the remote invite just fine across the VPN. Other workstations will first try to connect to the Public IP, after timing out it tries to connect to the VMWare IP. After timing out a second time the remote invite session fails. Directly editing the remote invite cause corruption. As a work around I have manually added a static route on the workstation to point request to the public IP of the remote invitation to the VPN tunnel. This works with varying degrees of success. My googlefu is failing and I have been unable to find a way gain more control over how the remote invite is created (ideally specifying the order of the IP address's listed), or on the other end which IP address the remote assistance connection should try to connect to. Does any one have any food for thought on this? In advance thanks for any advice! Thank you, Fred ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: First look at 2008
That is true, I am too stressed out these days to have hair. Can you tell me your secret to keep what I got left? Z Edward E. Ziots Network Engineer Lifespan Organization MCSE,MCSA,MCP,Security+,Network+,CCA Phone: 401-639-3505 -Original Message- From: Andy Shook [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 9:51 AM To: NT System Admin Issues Subject: RE: First look at 2008 At least I have hair... Shook -Original Message- From: Ziots, Edward [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 9:50 AM To: NT System Admin Issues Subject: RE: First look at 2008 Wait that was 1908 right? I forgot you are a FOSSIL... Z Edward E. Ziots Network Engineer Lifespan Organization MCSE,MCSA,MCP,Security+,Network+,CCA Phone: 401-639-3505 -Original Message- From: Andy Shook [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 9:46 AM To: NT System Admin Issues Subject: RE: First look at 2008 No, grammar king Shook -Original Message- From: Ziots, Edward [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 9:44 AM To: NT System Admin Issues Subject: RE: First look at 2008 Wasn't you born in 2008 Shook? Z Edward E. Ziots Network Engineer Lifespan Organization MCSE,MCSA,MCP,Security+,Network+,CCA Phone: 401-639-3505 -Original Message- From: Andy Shook [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 9:42 AM To: NT System Admin Issues Subject: RE: First look at 2008 2008 = myself Shook -Original Message- From: Jacob [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 9:27 AM To: NT System Admin Issues Subject: First look at 2008 Finally got a chance to play with 2008 last night. One Plus... no need for a floppy for raid drivers. Have other options. About time! ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Remote Assistance Invitation issue
We use to use this but currently are running Microsoft Office Communicator 2005 which does not have that feature build in so we are stuck with the email invites :( Thank you, Fred Sawyer 727-562-0101 ext 245 Sunbelt Software From: Jon Harris [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 10:47 AM To: NT System Admin Issues Subject: Re: Remote Assistance Invitation issue I know not best practice but I have used the Remote assistance in Live Messenger for a small client. Jon On Wed, May 7, 2008 at 10:14 AM, Fred Sawyer [EMAIL PROTECTED]mailto:[EMAIL PROTECTED] wrote: Does any one know of a way to tweak Remote Assistance Invitations? Here's the scoop, have a remote worker with a company notebook. This notebook has multiple network interfaces. As an example the remote invitation looks like this after cracking it open in notepad RCTICKET=65538,1,72.225.x.x:5068;192.168.x.x:3389;10.3.x.x:3389;192.168.x.x:3389;192.168.x.x:3389;notebookx.corp.net:3389http://notebookx.corp.net:3389/, Public IPVMWare IP VPN IPVMWare IP VMWare IP FQDN The remote worker connects to the companies VPN, then sends out the remote invite. Some workstations will connect with the remote invite just fine across the VPN. Other workstations will first try to connect to the Public IP, after timing out it tries to connect to the VMWare IP. After timing out a second time the remote invite session fails. Directly editing the remote invite cause corruption. As a work around I have manually added a static route on the workstation to point request to the public IP of the remote invitation to the VPN tunnel. This works with varying degrees of success. My googlefu is failing and I have been unable to find a way gain more control over how the remote invite is created (ideally specifying the order of the IP address's listed), or on the other end which IP address the remote assistance connection should try to connect to. Does any one have any food for thought on this? In advance thanks for any advice! Thank you, Fred ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: First look at 2008
Good one..jerk. Shook -Original Message- From: Michael B. Smith [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 10:49 AM To: NT System Admin Issues Subject: RE: First look at 2008 Most monkeys do. -Original Message- From: Andy Shook [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 9:51 AM To: NT System Admin Issues Subject: RE: First look at 2008 At least I have hair... Shook -Original Message- From: Ziots, Edward [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 9:50 AM To: NT System Admin Issues Subject: RE: First look at 2008 Wait that was 1908 right? I forgot you are a FOSSIL... Z Edward E. Ziots Network Engineer Lifespan Organization MCSE,MCSA,MCP,Security+,Network+,CCA Phone: 401-639-3505 -Original Message- From: Andy Shook [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 9:46 AM To: NT System Admin Issues Subject: RE: First look at 2008 No, grammar king Shook -Original Message- From: Ziots, Edward [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 9:44 AM To: NT System Admin Issues Subject: RE: First look at 2008 Wasn't you born in 2008 Shook? Z Edward E. Ziots Network Engineer Lifespan Organization MCSE,MCSA,MCP,Security+,Network+,CCA Phone: 401-639-3505 -Original Message- From: Andy Shook [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 9:42 AM To: NT System Admin Issues Subject: RE: First look at 2008 2008 = myself Shook -Original Message- From: Jacob [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 9:27 AM To: NT System Admin Issues Subject: First look at 2008 Finally got a chance to play with 2008 last night. One Plus... no need for a floppy for raid drivers. Have other options. About time! ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Re: take me off this list!
Oh, how interesting... How can that even happen? On Wed, May 7, 2008 at 11:00 AM, Rod Trent [EMAIL PROTECTED] wrote: Apparently, this individual never signed-up himself. Someone at Sunbelt will need to remove him manually. -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 10:55 AM To: NT System Admin Issues Subject: Re: take me off this list! http://www.espinola.net/wiki/How_to_unsubscribe ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Re: First look at 2008
For me the killer in 2008 is the application delivery over TS Web. Easy to configure and works really well. Who needs Citrix anyhow? On Wed, May 7, 2008 at 3:55 PM, Andy Shook [EMAIL PROTECTED] wrote: Good one..jerk. Shook -Original Message- From: Michael B. Smith [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 10:49 AM To: NT System Admin Issues Subject: RE: First look at 2008 Most monkeys do. -Original Message- From: Andy Shook [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 9:51 AM To: NT System Admin Issues Subject: RE: First look at 2008 At least I have hair... Shook -Original Message- From: Ziots, Edward [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 9:50 AM To: NT System Admin Issues Subject: RE: First look at 2008 Wait that was 1908 right? I forgot you are a FOSSIL... Z Edward E. Ziots Network Engineer Lifespan Organization MCSE,MCSA,MCP,Security+,Network+,CCA Phone: 401-639-3505 -Original Message- From: Andy Shook [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 9:46 AM To: NT System Admin Issues Subject: RE: First look at 2008 No, grammar king Shook -Original Message- From: Ziots, Edward [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 9:44 AM To: NT System Admin Issues Subject: RE: First look at 2008 Wasn't you born in 2008 Shook? Z Edward E. Ziots Network Engineer Lifespan Organization MCSE,MCSA,MCP,Security+,Network+,CCA Phone: 401-639-3505 -Original Message- From: Andy Shook [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 9:42 AM To: NT System Admin Issues Subject: RE: First look at 2008 2008 = myself Shook -Original Message- From: Jacob [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 9:27 AM To: NT System Admin Issues Subject: First look at 2008 Finally got a chance to play with 2008 last night. One Plus... no need for a floppy for raid drivers. Have other options. About time! ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Open DNS alternatives
Hi Guys, We have trialled OpenDNS for web montoring and site blocking and it works well, but I dont like the adverts and whatnot that it produces when the sites get blocked. Is there a better paid for option that anyone can recommened? Gavin. ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Re: take me off this list!
You got right on that, right Clayton? :-) On Wed, May 7, 2008 at 11:05 AM, Doige, Clayton [EMAIL PROTECTED] wrote: lol Clayton Doige IT Project Manager CME Development Corporation T: 020 7430 5355 M: 07949 255062 E:[EMAIL PROTECTED] W:www.cetv-net.com From: Jon Harris [mailto:[EMAIL PROTECTED] Sent: 07 May 2008 16:04 To: NT System Admin Issues Subject: Re: take me off this list! To: NT System Admin Issues Subject: Re: take me off this list! May be Clayton did that already? Jon On Wed, May 7, 2008 at 11:00 AM, Rod Trent [EMAIL PROTECTED] wrote: Apparently, this individual never signed-up himself. Someone at Sunbelt will need to remove him manually. -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 10:55 AM To: NT System Admin Issues Subject: Re: take me off this list! http://www.espinola.net/wiki/How_to_unsubscribe ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ __ This email has been scanned by the MessageLabs Email Security System. __ __ This electronic mail message and any attached files contain information intended for the exclusive use of the person(s) to whom it is addressed and may contain information that is proprietary, privileged, confidential and/or exempt from disclosure under applicable law. If you are not the intended recipient, you are hereby notified that any viewing, copying, disclosure or distribution of this message or its contents may be subject to legal restriction or sanction. If you have received this message in error, please notify the sender immediately by electronic mail and delete the original message and any attachments without retaining any copies. _ -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Re: First look at 2008
He transplants from *other* parts of his body still producing hair. On Wed, May 7, 2008 at 10:47 AM, Ziots, Edward [EMAIL PROTECTED] wrote: That is true, I am too stressed out these days to have hair. Can you tell me your secret to keep what I got left? Z Edward E. Ziots Network Engineer Lifespan Organization MCSE,MCSA,MCP,Security+,Network+,CCA Phone: 401-639-3505 -Original Message- From: Andy Shook [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 9:51 AM To: NT System Admin Issues Subject: RE: First look at 2008 At least I have hair... Shook -Original Message- From: Ziots, Edward [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 9:50 AM To: NT System Admin Issues Subject: RE: First look at 2008 Wait that was 1908 right? I forgot you are a FOSSIL... Z Edward E. Ziots Network Engineer Lifespan Organization MCSE,MCSA,MCP,Security+,Network+,CCA Phone: 401-639-3505 -Original Message- From: Andy Shook [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 9:46 AM To: NT System Admin Issues Subject: RE: First look at 2008 No, grammar king Shook -Original Message- From: Ziots, Edward [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 9:44 AM To: NT System Admin Issues Subject: RE: First look at 2008 Wasn't you born in 2008 Shook? Z Edward E. Ziots Network Engineer Lifespan Organization MCSE,MCSA,MCP,Security+,Network+,CCA Phone: 401-639-3505 -Original Message- From: Andy Shook [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 9:42 AM To: NT System Admin Issues Subject: RE: First look at 2008 2008 = myself Shook -Original Message- From: Jacob [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 9:27 AM To: NT System Admin Issues Subject: First look at 2008 Finally got a chance to play with 2008 last night. One Plus... no need for a floppy for raid drivers. Have other options. About time! ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Add CALS to BES
Where is that at? Are you using the Legacy MMC? BES support has said not to use the MMC anymore because it can corrupt your BESMgmt Db. In the BES Mgr you should click the Blackberry Domain-Global Tab-Expand Account-License Management. From: Don Ely [mailto:[EMAIL PROTECTED] Sent: Tuesday, May 06, 2008 5:36 PM To: NT System Admin Issues Subject: Re: Add CALS to BES Make that Blackberry Manager On Tue, May 6, 2008 at 5:34 PM, Don Ely [EMAIL PROTECTED] wrote: Blackberry Server, right mouse click, properties On Tue, May 6, 2008 at 5:21 PM, Martin Blackstone [EMAIL PROTECTED] wrote: OK, I must be really tired. I cannot for the life of me figure out how to add additional CALS to a BES 4.1 system. I have the serials, etc, but can't figure out where to put them in! ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: take me off this list!
lol Clayton Doige IT Project Manager CME Development Corporation T: 020 7430 5355 M: 07949 255062 E:[EMAIL PROTECTED] W:www.cetv-net.com From: Jon Harris [mailto:[EMAIL PROTECTED] Sent: 07 May 2008 16:04 To: NT System Admin Issues Subject: Re: take me off this list! May be Clayton did that already? Jon On Wed, May 7, 2008 at 11:00 AM, Rod Trent [EMAIL PROTECTED] wrote: Apparently, this individual never signed-up himself. Someone at Sunbelt will need to remove him manually. -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 10:55 AM To: NT System Admin Issues Subject: Re: take me off this list! http://www.espinola.net/wiki/How_to_unsubscribe ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ __ This email has been scanned by the MessageLabs Email Security System. __ __ This electronic mail message and any attached files contain information intended for the exclusive use of the person(s) to whom it is addressed and may contain information that is proprietary, privileged, confidential and/or exempt from disclosure under applicable law. If you are not the intended recipient, you are hereby notified that any viewing, copying, disclosure or distribution of this message or its contents may be subject to legal restriction or sanction. If you have received this message in error, please notify the sender immediately by electronic mail and delete the original message and any attachments without retaining any copies. _ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: take me off this list!
Apparently, this individual never signed-up himself. Someone at Sunbelt will need to remove him manually. -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 10:55 AM To: NT System Admin Issues Subject: Re: take me off this list! http://www.espinola.net/wiki/How_to_unsubscribe ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Re: take me off this list!
May be Clayton did that already? Jon On Wed, May 7, 2008 at 11:00 AM, Rod Trent [EMAIL PROTECTED] wrote: Apparently, this individual never signed-up himself. Someone at Sunbelt will need to remove him manually. -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 10:55 AM To: NT System Admin Issues Subject: Re: take me off this list! http://www.espinola.net/wiki/How_to_unsubscribe ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: take me off this list!
Just after I brushed my teeth Clayton Doige IT Project Manager CME Development Corporation T: 020 7430 5355 M: 07949 255062 E:[EMAIL PROTECTED] W:www.cetv-net.com -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: 07 May 2008 16:16 To: NT System Admin Issues Subject: Re: take me off this list! You got right on that, right Clayton? :-) On Wed, May 7, 2008 at 11:05 AM, Doige, Clayton [EMAIL PROTECTED] wrote: lol Clayton Doige IT Project Manager CME Development Corporation T: 020 7430 5355 M: 07949 255062 E:[EMAIL PROTECTED] W:www.cetv-net.com From: Jon Harris [mailto:[EMAIL PROTECTED] Sent: 07 May 2008 16:04 To: NT System Admin Issues Subject: Re: take me off this list! To: NT System Admin Issues Subject: Re: take me off this list! May be Clayton did that already? Jon On Wed, May 7, 2008 at 11:00 AM, Rod Trent [EMAIL PROTECTED] wrote: Apparently, this individual never signed-up himself. Someone at Sunbelt will need to remove him manually. -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 10:55 AM To: NT System Admin Issues Subject: Re: take me off this list! http://www.espinola.net/wiki/How_to_unsubscribe ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ __ This email has been scanned by the MessageLabs Email Security System. __ __ This electronic mail message and any attached files contain information intended for the exclusive use of the person(s) to whom it is addressed and may contain information that is proprietary, privileged, confidential and/or exempt from disclosure under applicable law. If you are not the intended recipient, you are hereby notified that any viewing, copying, disclosure or distribution of this message or its contents may be subject to legal restriction or sanction. If you have received this message in error, please notify the sender immediately by electronic mail and delete the original message and any attachments without retaining any copies. _ -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ __ This email has been scanned by the MessageLabs Email Security System. __ __ This electronic mail message and any attached files contain information intended for the exclusive use of the person(s) to whom it is addressed and may contain information that is proprietary, privileged, confidential and/or exempt from disclosure under applicable law. If you are not the intended recipient, you are hereby notified that any viewing, copying, disclosure or distribution of this message or its contents may be subject to legal restriction or sanction. If you have received this message in error, please notify the sender immediately by electronic mail and delete the original message and any attachments without retaining any copies. _ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Help Desk/Trouble Ticket software
We are looking for new helpdesk/trouble ticket software. We'd like to be able to plugin to MS SQL, auto create/update tickets via email submission and also via web interface. Allowing users to view the status of a ticket would be a plus as well. It doesn't need to have all the bells and whistles, but customizable would be nice. I've looked at a few but haven't really been too impressed so I'm turning to the collective experience of the group. Any recommendations and feedback are greatly appreciated. Thanks, Neil ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Help Desk/Trouble Ticket software
We use HelpStar here and it seems to do a pretty good job. http://www.helpstar.com/ From: Neil Standley [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 10:47 AM To: NT System Admin Issues Subject: Help Desk/Trouble Ticket software We are looking for new helpdesk/trouble ticket software. We'd like to be able to plugin to MS SQL, auto create/update tickets via email submission and also via web interface. Allowing users to view the status of a ticket would be a plus as well. It doesn't need to have all the bells and whistles, but customizable would be nice. I've looked at a few but haven't really been too impressed so I'm turning to the collective experience of the group. Any recommendations and feedback are greatly appreciated. Thanks, Neil MISSION STATEMENT: The MISSION of THE SCHUMACHER GROUP is to provide continuously improving quality health care to all patients in a cost effective manner and to maintain the highest ethical standards by upholding the patients' rights and treating them with dignity and respect. CONFIDENTIALITY NOTICE This e-mail transmission (and/or the documents accompanying it) may contain confidential information belonging to the sender. The information is intended only for the use of the individual or entity named above. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or the taking of any action in reliance on the contents of this information is strictly prohibited. If you have received this transmission in error, please immediately notify the sender by telephone. ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Help Desk/Trouble Ticket software
I've always recommended Web+Center from www.inet-sciences.com. Roger Wright From: Neil Standley [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 11:47 AM To: NT System Admin Issues Subject: Help Desk/Trouble Ticket software We are looking for new helpdesk/trouble ticket software. We'd like to be able to plugin to MS SQL, auto create/update tickets via email submission and also via web interface. Allowing users to view the status of a ticket would be a plus as well. It doesn't need to have all the bells and whistles, but customizable would be nice. I've looked at a few but haven't really been too impressed so I'm turning to the collective experience of the group. Any recommendations and feedback are greatly appreciated. Thanks, Neil ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Help Desk/Trouble Ticket software
We use HelpStar also Can update tickets via email, has a web interface, as well as client software for the support staff if needed. Our HR dept. also uses it to notify us of new hires/terminations so we know immediately what is going on, and child requests are automatically created and sent to specific queues to be processed. It's pretty powerful, honestly. cb From: Domingue, Jamie [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 10:50 AM To: NT System Admin Issues Subject: RE: Help Desk/Trouble Ticket software We use HelpStar here and it seems to do a pretty good job. http://www.helpstar.com/ From: Neil Standley [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 10:47 AM To: NT System Admin Issues Subject: Help Desk/Trouble Ticket software We are looking for new helpdesk/trouble ticket software. We'd like to be able to plugin to MS SQL, auto create/update tickets via email submission and also via web interface. Allowing users to view the status of a ticket would be a plus as well. It doesn't need to have all the bells and whistles, but customizable would be nice. I've looked at a few but haven't really been too impressed so I'm turning to the collective experience of the group. Any recommendations and feedback are greatly appreciated. Thanks, Neil MISSION STATEMENT: The MISSION of THE SCHUMACHER GROUP is to provide continuously improving quality health care to all patients in a cost effective manner and to maintain the highest ethical standards by upholding the patients' rights and treating them with dignity and respect. CONFIDENTIALITY NOTICE This e-mail transmission (and/or the documents accompanying it) may contain confidential information belonging to the sender. The information is intended only for the use of the individual or entity named above. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or the taking of any action in reliance on the contents of this information is strictly prohibited. If you have received this transmission in error, please immediately notify the sender by telephone. ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Internet Outages
Having issues here. some websites work, some don't. Others are extremely slow. Anyone else getting this? Our ISP is ATT. *sigh* Christopher J. Bosak Vector Company c. 847.603.4673 [EMAIL PROTECTED] You need to install an RTFM Interface, due to an LBNC issue. - B.O.F.H. (Merged 2 into 1) - Me ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Internet Outages
ATT ? I'm very sorry for you. From: Christopher J. Bosak [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 11:11 AM To: NT System Admin Issues Subject: Internet Outages Having issues here... some websites work, some don't. Others are extremely slow. Anyone else getting this? Our ISP is ATT... *sigh* Christopher J. Bosak Vector Company c. 847.603.4673 [EMAIL PROTECTED] You need to install an RTFM Interface, due to an LBNC issue. - B.O.F.H. (Merged 2 into 1) - Me ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Re: Internet Outages
Nobody reporting problems here in Miami FL. We are on Deltacom. - Original Message - From: Christopher J. Bosak To: NT System Admin Issues Sent: Wednesday, May 07, 2008 12:10 PM Subject: Internet Outages Having issues here. some websites work, some don't. Others are extremely slow. Anyone else getting this? Our ISP is ATT. *sigh* Christopher J. Bosak Vector Company c. 847.603.4673 [EMAIL PROTECTED] You need to install an RTFM Interface, due to an LBNC issue. - B.O.F.H. (Merged 2 into 1) - Me ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Internet Outages
Not as sorry as me, I promise you. I loathe ATT Internet Services Christopher J. Bosak Vector Company c. 847.603.4673 [EMAIL PROTECTED] You need to install an RTFM Interface, due to an LBNC issue. - B.O.F.H. (Merged 2 into 1) - Me From: Stephan Barr [mailto:[EMAIL PROTECTED] On Behalf Of lists Sent: Wednesday, May 07, 2008 11:15 hrs To: NT System Admin Issues Subject: RE: Internet Outages ATT ? I'm very sorry for you. _ From: Christopher J. Bosak [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 11:11 AM To: NT System Admin Issues Subject: Internet Outages Having issues here. some websites work, some don't. Others are extremely slow. Anyone else getting this? Our ISP is ATT. *sigh* Christopher J. Bosak Vector Company c. 847.603.4673 [EMAIL PROTECTED] You need to install an RTFM Interface, due to an LBNC issue. - B.O.F.H. (Merged 2 into 1) - Me ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Help Desk/Trouble Ticket software
HelpStar looks nice, loads of features. Any idea how much they want for it? Thanks, Neil From: Christopher Boggs [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 9:04 AM To: NT System Admin Issues Subject: RE: Help Desk/Trouble Ticket software We use HelpStar also…. Can update tickets via email, has a web interface, as well as client software for the support staff if needed. Our HR dept. also uses it to notify us of new hires/terminations so we know immediately what is going on, and child requests are automatically created and sent to specific queues to be processed. It’s pretty powerful, honestly. cb From: Domingue, Jamie [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 10:50 AM To: NT System Admin Issues Subject: RE: Help Desk/Trouble Ticket software We use HelpStar here and it seems to do a pretty good job. http://www.helpstar.com/ From: Neil Standley [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 10:47 AM To: NT System Admin Issues Subject: Help Desk/Trouble Ticket software We are looking for new helpdesk/trouble ticket software. We’d like to be able to plugin to MS SQL, auto create/update tickets via email submission and also via web interface. Allowing users to view the status of a ticket would be a plus as well. It doesn’t need to have all the bells and whistles, but customizable would be nice. I’ve looked at a few but haven’t really been too impressed so I’m turning to the collective experience of the group. Any recommendations and feedback are greatly appreciated. Thanks, Neil MISSION STATEMENT: The MISSION of THE SCHUMACHER GROUP is to provide continuously improving quality health care to all patients in a cost effective manner and to maintain the highest ethical standards by upholding the patients' rights and treating them with dignity and respect. CONFIDENTIALITY NOTICE This e-mail transmission (and/or the documents accompanying it) may contain confidential information belonging to the sender. The information is intended only for the use of the individual or entity named above. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or the taking of any action in reliance on the contents of this information is strictly prohibited. If you have received this transmission in error, please immediately notify the sender by telephone. ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Re: Internet Outages
We have clients who use ATT and I know at least a couple of them here in the Cleveland, OH area are having no problems. I understand how you feel about ATT, talking to them is like falling down a flight of escher stairs for hours... Sean Houston On Wed, May 7, 2008 at 12:14 PM, James Kerr [EMAIL PROTECTED] wrote: Nobody reporting problems here in Miami FL. We are on Deltacom. - Original Message - *From:* Christopher J. Bosak [EMAIL PROTECTED] *To:* NT System Admin Issues ntsysadmin@lyris.sunbelt-software.com *Sent:* Wednesday, May 07, 2008 12:10 PM *Subject:* Internet Outages Having issues here… some websites work, some don't. Others are extremely slow. Anyone else getting this? Our ISP is ATT… **sigh** Christopher J. Bosak Vector Company c. 847.603.4673 [EMAIL PROTECTED] *You need to install an RTFM Interface, due to an LBNC issue.* *- B.O.F.H. (Merged 2 into 1) - Me* ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Internet Outages
Does TRACERT show the stoppage at one of their name servers? From: Christopher J. Bosak [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 12:20 PM To: NT System Admin Issues Subject: RE: Internet Outages And I can't even TS to my computer at home, and I know my internet is working properly there. Christopher J. Bosak Vector Company c. 847.603.4673 [EMAIL PROTECTED] You need to install an RTFM Interface, due to an LBNC issue. - B.O.F.H. (Merged 2 into 1) - Me From: Christopher J. Bosak [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 11:11 hrs To: NT System Admin Issues Subject: Internet Outages Having issues here... some websites work, some don't. Others are extremely slow. Anyone else getting this? Our ISP is ATT... *sigh* Christopher J. Bosak Vector Company c. 847.603.4673 [EMAIL PROTECTED] You need to install an RTFM Interface, due to an LBNC issue. - B.O.F.H. (Merged 2 into 1) - Me ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Internet Outages
Fyi... = === VisualRoute report on May 7, 2008 11:30:42 AM === = Report for vector-co.com [76.224.0.78] Analysis: IP packets are being lost past network 68.250.251.0 at hop 10. There is insufficient cached information to determine the next network at hop 11. - | Hop | %Loss | IP Address | Node Name| Location | Tzone | ms | Graph | Network | - | 0 | | 192.168.1.2 | B5HBLB1.bdtechnology.local | ... | ||| (private use) | | 1 | | 192.168.1.254 | -| ... | | 11 | x- | (private use) | | 2 | 10| 76.48.80.1 | -| | | 13 | x- | 76.48.80.0| | 3 | | 24.31.239.161 | gig2-1.kscymovivi-rtr1.kc.rr.com | - | | 22 | -x-| 24.31.239.0 | | 4 | | 24.94.160.145 | gig4-1.kscymordc-rtr4.kc.rr.com | - | | 26 | x-| 24.94.160.0 | | 5 | | 66.109.6.112| ae-5-0.cr0.chi30.tbone.rr.com| - | | 24 | x-| 66.109.6.0| | 6 | | 66.109.6.155| ae-1-0.pr0.chi10.tbone.rr.com| - | | 40 | -x--- | 66.109.6.0| | 7 | | 151.164.251.205 | -| | | 36 | -x| 151.164.251.0 | | 8 | 10| 151.164.42.140 | bb2-p2-0.emhril.ameritech.net| - | | 52 | -x--- | 151.164.42.0 | | 9 | 70| 151.164.43.85 | dist2-g1-1.emhril.sbcglobal.net | | | 40 | -x| 151.164.43.0 | | 10 | | 68.250.251.95 | se4-g9-2.emhril.sbcglobal.net| | | 33 | x-| 68.250.251.0 | | ... | | | | | ||| | | ? | | 76.224.0.78 | vector-co.com| | ||| 76.224.0.0| - Roundtrip time to 68.250.251.95, average = 33ms, min = 26ms, max = 123ms -- May 7, 2008 11:30:42 AM From: Christopher J. Bosak [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 11:16 AM To: NT System Admin Issues Subject: RE: Internet Outages Not as sorry as me, I promise you. I loathe ATT Internet Services Christopher J. Bosak Vector Company c. 847.603.4673 [EMAIL PROTECTED] You need to install an RTFM Interface, due to an LBNC issue. - B.O.F.H. (Merged 2 into 1) - Me From: Stephan Barr [mailto:[EMAIL PROTECTED] On Behalf Of lists Sent: Wednesday, May 07, 2008 11:15 hrs To: NT System Admin Issues Subject: RE: Internet Outages ATT ? I'm very sorry for you. From: Christopher J. Bosak [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 11:11 AM To: NT System Admin Issues Subject: Internet Outages Having issues here... some websites work, some don't. Others are extremely slow. Anyone else getting this? Our ISP is ATT... *sigh* Christopher J. Bosak Vector Company c. 847.603.4673 [EMAIL PROTECTED] You need to install an RTFM Interface, due to an LBNC issue. - B.O.F.H. (Merged 2 into 1) - Me ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Internet Outages
ATT in South Florida here. Haven't been browsing much, but haven't heard any complaints around the office either. Any particular sites? Phillip Partipilo Parametric Solutions Inc. Jupiter, Florida (561) 747-6107 _ From: Christopher J. Bosak [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 12:11 PM To: NT System Admin Issues Subject: Internet Outages Having issues here. some websites work, some don't. Others are extremely slow. Anyone else getting this? Our ISP is ATT. *sigh* Christopher J. Bosak Vector Company c. 847.603.4673 [EMAIL PROTECTED] You need to install an RTFM Interface, due to an LBNC issue. - B.O.F.H. (Merged 2 into 1) - Me _ If this email is spam, report it here: http://www.OnlyMyEmail.com/ReportSpam http://www.onlymyemail.com/view/?action=reportSpamId=ODEzNjQ6NjI3Nzg0MzUwO nBqcEBwc25ldC5jb20%3D ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Re: Help Desk/Trouble Ticket software
If you're more like me, and want a more customizable/open source solution, I use Bugzilla. The new versions include the ability to open/modify/close requests via email, and it's very customizable. I have the request entry page (normally for entering bugs in software development) setup to make it easy for my teachers to enter requests. It ties into Active Directory via LDAP as well. I would NOT recommend it if you're not comfortable with the Unix command line. --Matt Ross - Original Message - From: Neil Standley [mailto:[EMAIL PROTECTED] To: NT System Admin Issues [mailto:[EMAIL PROTECTED] Sent: Wed, 07 May 2008 08:46:45 -0700 Subject: Help Desk/Trouble Ticket software We are looking for new helpdesk/trouble ticket software. We'd like to be able to plugin to MS SQL, auto create/update tickets via email submission and also via web interface. Allowing users to view the status of a ticket would be a plus as well. It doesn't need to have all the bells and whistles, but customizable would be nice. I've looked at a few but haven't really been too impressed so I'm turning to the collective experience of the group. Any recommendations and feedback are greatly appreciated. Thanks, Neil ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Internet Outages
That's for sure. For a company whose name is supposed to stand for American Telegraph and Telephone, they sure don't have a whole lot of Americans answering the phones. Phillip Partipilo Parametric Solutions Inc. Jupiter, Florida (561) 747-6107 _ From: Sean Houston [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 12:19 PM To: NT System Admin Issues Subject: Re: Internet Outages We have clients who use ATT and I know at least a couple of them here in the Cleveland, OH area are having no problems. I understand how you feel about ATT, talking to them is like falling down a flight of escher stairs for hours... Sean Houston On Wed, May 7, 2008 at 12:14 PM, James Kerr [EMAIL PROTECTED] wrote: Nobody reporting problems here in Miami FL. We are on Deltacom. - Original Message - From: Christopher J. Bosak mailto:[EMAIL PROTECTED] To: NT System mailto:ntsysadmin@lyris.sunbelt-software.com Admin Issues Sent: Wednesday, May 07, 2008 12:10 PM Subject: Internet Outages Having issues here. some websites work, some don't. Others are extremely slow. Anyone else getting this? Our ISP is ATT. *sigh* Christopher J. Bosak Vector Company c. 847.603.4673 [EMAIL PROTECTED] You need to install an RTFM Interface, due to an LBNC issue. - B.O.F.H. (Merged 2 into 1) - Me _ If this email is spam, report it here: http://www.OnlyMyEmail.com/ReportSpam http://www.onlymyemail.com/view/?action=reportSpamId=ODEzNjQ6NjI3NzkxMzgwO nBqcEBwc25ldC5jb20%3D ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Internet Outages
Yahoo.com My home's webserver / Terminal Services Google is extremely slow. National weather service (http://radar.weather.gov/ridge/Conus/full_loop.php) BBC is completely dead for me, along with CNN, and NBC. That's just the short list. Christopher J. Bosak Vector Company c. 847.603.4673 [EMAIL PROTECTED] You need to install an RTFM Interface, due to an LBNC issue. - B.O.F.H. (Merged 2 into 1) - Me From: Phillip Partipilo [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 11:37 hrs To: NT System Admin Issues Subject: RE: Internet Outages ATT in South Florida here. Haven't been browsing much, but haven't heard any complaints around the office either. Any particular sites? Phillip Partipilo Parametric Solutions Inc. Jupiter, Florida (561) 747-6107 _ From: Christopher J. Bosak [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 12:11 PM To: NT System Admin Issues Subject: Internet Outages Having issues here. some websites work, some don't. Others are extremely slow. Anyone else getting this? Our ISP is ATT. *sigh* Christopher J. Bosak Vector Company c. 847.603.4673 [EMAIL PROTECTED] You need to install an RTFM Interface, due to an LBNC issue. - B.O.F.H. (Merged 2 into 1) - Me _ If this email is spam, report it here: http://www.onlymyemail.com/view/?action=reportSpamId=ODEzNjQ6NjI3Nzg0MzUwO nBqcEBwc25ldC5jb20%3D http://www.OnlyMyEmail.com/ReportSpam ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Internet Outages
When we used to be on ATT, we always had good connectivity, but their DNS was horrific. Are you using their DNS? From: Christopher J. Bosak [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 11:40 AM To: NT System Admin Issues Subject: RE: Internet Outages Yep. Thank you ATT... Well, time to have a chat with the higher-ups. I think I can use this to at least get them to start considering switching ISP's. Which I've been trying to get them to do for quite some time. And thanks for the report, Stephan! Something else I can show them other than constant 404's randomly over the internet. Christopher J. Bosak Vector Company c. 847.603.4673 [EMAIL PROTECTED] You need to install an RTFM Interface, due to an LBNC issue. - B.O.F.H. (Merged 2 into 1) - Me From: Stephan Barr [mailto:[EMAIL PROTECTED] On Behalf Of lists Sent: Wednesday, May 07, 2008 11:34 hrs To: NT System Admin Issues Subject: RE: Internet Outages Fyi... = === VisualRoute report on May 7, 2008 11:30:42 AM === = Report for vector-co.com [76.224.0.78] Analysis: IP packets are being lost past network 68.250.251.0 at hop 10. There is insufficient cached information to determine the next network at hop 11. - | Hop | %Loss | IP Address | Node Name| Location | Tzone | ms | Graph | Network | - | 0 | | 192.168.1.2 | B5HBLB1.bdtechnology.local | .. | ||| (private use) | | 1 | | 192.168.1.254 | -| ... | | 11 | x- | (private use) | | 2 | 10| 76.48.80.1 | -| | | 13 | x- | 76.48.80.0| | 3 | | 24.31.239.161 | gig2-1.kscymovivi-rtr1.kc.rr.com | - | | 22 | -x-| 24.31.239.0 | | 4 | | 24.94.160.145 | gig4-1.kscymordc-rtr4.kc.rr.com | - | | 26 | x-| 24.94.160.0 | | 5 | | 66.109.6.112| ae-5-0.cr0.chi30.tbone.rr.com| - | | 24 | x-| 66.109.6.0| | 6 | | 66.109.6.155| ae-1-0.pr0.chi10.tbone.rr.com| - | | 40 | -x--- | 66.109.6.0| | 7 | | 151.164.251.205 | -| | | 36 | -x| 151.164.251.0 | | 8 | 10| 151.164.42.140 | bb2-p2-0.emhril.ameritech.net| - | | 52 | -x--- | 151.164.42.0 | | 9 | 70| 151.164.43.85 | dist2-g1-1.emhril.sbcglobal.net | | | 40 | -x| 151.164.43.0 | | 10 | | 68.250.251.95 | se4-g9-2.emhril.sbcglobal.net| | | 33 | x-| 68.250.251.0 | | ... | | | | | ||| | | ? | | 76.224.0.78 | vector-co.com| | ||| 76.224.0.0| - Roundtrip time to 68.250.251.95, average = 33ms, min = 26ms, max = 123ms -- May 7, 2008 11:30:42 AM From: Christopher J. Bosak [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 11:16 AM To: NT System Admin Issues Subject: RE: Internet Outages Not as sorry as me, I promise you. I loathe ATT Internet Services Christopher J. Bosak Vector Company c. 847.603.4673 [EMAIL PROTECTED] You need to install an RTFM Interface, due to an LBNC issue. - B.O.F.H. (Merged 2 into 1) - Me From: Stephan Barr [mailto:[EMAIL PROTECTED] On Behalf Of lists Sent: Wednesday, May 07, 2008 11:15 hrs To: NT System Admin Issues Subject: RE: Internet Outages ATT ? I'm very sorry for you. From: Christopher J. Bosak [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 11:11 AM To: NT System Admin Issues Subject: Internet Outages Having issues here... some websites work, some don't. Others are extremely slow. Anyone else getting this? Our ISP is ATT... *sigh* Christopher J. Bosak Vector Company c. 847.603.4673 [EMAIL PROTECTED] You need to install an RTFM Interface, due to an LBNC issue. - B.O.F.H. (Merged 2 into 1) - Me ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Internet Outages
Maybe ATT is switching to a Morse telegraph? .. . .-.. .--. .. -. - . .-. -. . - -.. --- .-- -. From: Phillip Partipilo [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 9:40 AM To: NT System Admin Issues Subject: RE: Internet Outages That's for sure. For a company whose name is supposed to stand for American Telegraph and Telephone, they sure don't have a whole lot of Americans answering the phones. Phillip Partipilo Parametric Solutions Inc. Jupiter, Florida (561) 747-6107 _ From: Sean Houston [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 12:19 PM To: NT System Admin Issues Subject: Re: Internet Outages We have clients who use ATT and I know at least a couple of them here in the Cleveland, OH area are having no problems. I understand how you feel about ATT, talking to them is like falling down a flight of escher stairs for hours... Sean Houston On Wed, May 7, 2008 at 12:14 PM, James Kerr [EMAIL PROTECTED] wrote: Nobody reporting problems here in Miami FL. We are on Deltacom. - Original Message - From: Christopher J. Bosak mailto:[EMAIL PROTECTED] To: NT System Admin Issues mailto:ntsysadmin@lyris.sunbelt-software.com Sent: Wednesday, May 07, 2008 12:10 PM Subject: Internet Outages Having issues here. some websites work, some don't. Others are extremely slow. Anyone else getting this? Our ISP is ATT. *sigh* Christopher J. Bosak Vector Company c. 847.603.4673 [EMAIL PROTECTED] You need to install an RTFM Interface, due to an LBNC issue. - B.O.F.H. (Merged 2 into 1) - Me _ If this email is spam, report it here: http://www.onlymyemail.com/view/?action=reportSpamId=ODEzNjQ6NjI3NzkxMzgwO nBqcEBwc25ldC5jb20%3D http://www.OnlyMyEmail.com/ReportSpam ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Help Desk/Trouble Ticket software
Don't remember exactly, I wasn't involved in the decision to purchase it... It's not cheap, by any means though - and you have to license each Support Rep if I remember correctly. From: Neil Standley [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 11:16 AM To: NT System Admin Issues Subject: RE: Help Desk/Trouble Ticket software HelpStar looks nice, loads of features. Any idea how much they want for it? Thanks, Neil From: Christopher Boggs [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 9:04 AM To: NT System Admin Issues Subject: RE: Help Desk/Trouble Ticket software We use HelpStar also Can update tickets via email, has a web interface, as well as client software for the support staff if needed. Our HR dept. also uses it to notify us of new hires/terminations so we know immediately what is going on, and child requests are automatically created and sent to specific queues to be processed. It's pretty powerful, honestly. cb From: Domingue, Jamie [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 10:50 AM To: NT System Admin Issues Subject: RE: Help Desk/Trouble Ticket software We use HelpStar here and it seems to do a pretty good job. http://www.helpstar.com/ From: Neil Standley [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 10:47 AM To: NT System Admin Issues Subject: Help Desk/Trouble Ticket software We are looking for new helpdesk/trouble ticket software. We'd like to be able to plugin to MS SQL, auto create/update tickets via email submission and also via web interface. Allowing users to view the status of a ticket would be a plus as well. It doesn't need to have all the bells and whistles, but customizable would be nice. I've looked at a few but haven't really been too impressed so I'm turning to the collective experience of the group. Any recommendations and feedback are greatly appreciated. Thanks, Neil MISSION STATEMENT: The MISSION of THE SCHUMACHER GROUP is to provide continuously improving quality health care to all patients in a cost effective manner and to maintain the highest ethical standards by upholding the patients' rights and treating them with dignity and respect. CONFIDENTIALITY NOTICE This e-mail transmission (and/or the documents accompanying it) may contain confidential information belonging to the sender. The information is intended only for the use of the individual or entity named above. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or the taking of any action in reliance on the contents of this information is strictly prohibited. If you have received this transmission in error, please immediately notify the sender by telephone. ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Internet Outages
Sadly, yes. Christopher J. Bosak Vector Company c. 847.603.4673 [EMAIL PROTECTED] You need to install an RTFM Interface, due to an LBNC issue. - B.O.F.H. (Merged 2 into 1) - Me From: Sam Cayze [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 11:44 hrs To: NT System Admin Issues Subject: RE: Internet Outages When we used to be on ATT, we always had good connectivity, but their DNS was horrific. Are you using their DNS? From: Christopher J.. Bosak [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 11:40 AM To: NT System Admin Issues Subject: RE: Internet Outages Yep. Thank you ATT. Well, time to have a chat with the higher-ups. I think I can use this to at least get them to start considering switching ISP's. Which I've been trying to get them to do for quite some time. And thanks for the report, Stephan! Something else I can show them other than constant 404's randomly over the internet. Christopher J. Bosak Vector Company c. 847.603.4673 [EMAIL PROTECTED] You need to install an RTFM Interface, due to an LBNC issue. - B.O.F.H. (Merged 2 into 1) - Me From: Stephan Barr [mailto:[EMAIL PROTECTED] On Behalf Of lists Sent: Wednesday, May 07, 2008 11:34 hrs To: NT System Admin Issues Subject: RE: Internet Outages Fyi. = === VisualRoute report on May 7, 2008 11:30:42 AM === = Report for vector-co.com [76.224.0.78] Analysis: IP packets are being lost past network 68.250.251.0 at hop 10. There is insufficient cached information to determine the next network at hop 11. - | Hop | %Loss | IP Address | Node Name| Location | Tzone | ms | Graph | Network | - | 0 | | 192.168.1.2 | B5HBLB1.bdtechnology.local | | ||| (private use) | | 1 | | 192.1681.254 | -| ... | | 11 | x- | (private use) | | 2 | 10| 76.48.80.1 | -| | | 13 | x- | 76.48.80.0| | 3 | | 24.31.239.161 | gig2-1.kscymovivi-rtr1.kc.rr.com | - | | 22 | -x-| 24.31.239.0 | | 4 | | 24.94.160.145 | gig4-1.kscymordc-rtr4.kc.rr.com | - | | 26 | x-| 24.94.160.0 | | 5 | | 66.109.6.112| ae-5-0.cr0.chi30.tbone.rr.com| - | | 24 | x-| 66.109.6.0| | 6 | | 66.109.6.155| ae-1-0.pr0.chi10.tbone.rr.com| - | | 40 | -x--- | 66.109.6.0| | 7 | | 151.164.251.205 | -| | | 36 | -x| 151.164.251.0 | | 8 | 10| 151.164.42.140 | bb2-p2-0.emhril.ameritech.net| - | | 52 | -x--- | 151.164.42.0 | | 9 | 70| 151.164.43.85 | dist2-g1-1.emhril.sbcglobal.net | | | 40 | -x| 151.164.43.0 | | 10 | | 68.250.251.95 | se4-g9-2.emhril.sbcglobal.net| | | 33 | x-| 68.250.251.0 | | ... | | | | | ||| | | ? | | 76.224.0.78 | vector-co.com| | ||| 76.224.0.0| - Roundtrip time to 68.250.251.95, average = 33ms, min = 26ms, max = 123ms -- May 7, 2008 11:30:42 AM _ From: Christopher J.. Bosak [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 11:16 AM To: NT System Admin Issues Subject: RE: Internet Outages Not as sorry as me, I promise you. I loathe ATT Internet Services Christopher J. Bosak Vector Company c. 847.603.4673 [EMAIL PROTECTED] You need to install an RTFM Interface, due to an LBNC issue. - B.O.F.H. (Merged 2 into 1) - Me From: Stephan Barr [mailto:[EMAIL PROTECTED] On Behalf Of lists Sent: Wednesday, May 07, 2008 11:15 hrs To: NT System Admin Issues Subject: RE: Internet Outages ATT ? I'm very sorry for you. _ From: Christopher J.. Bosak [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 11:11 AM To: NT System Admin Issues Subject: Internet Outages Having issues here. some websites work, some don't. Others are extremely slow. Anyone else getting this? Our ISP is ATT. *sigh* Christopher J. Bosak Vector Company c. 847.603.4673 [EMAIL PROTECTED] You need to install an RTFM Interface, due to an LBNC issue. - B.O.F.H. (Merged 2 into 1) - Me ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~
RE: Internet Outages
Give OpenDNS a shot. Some companies may have issues with some of their 'features' but it's always been pretty fast and reliable in my experience. Thanks, Jeremy Phillips Senior Messaging Engineer | Azaleos Corporation | T: 206.926.1945 | M: 540.322.7980 You rely on Exchange. We keep it running. From: Christopher J. Bosak [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 9:52 AM To: NT System Admin Issues Subject: RE: Internet Outages Sadly, yes. Christopher J. Bosak Vector Company c. 847.603.4673 [EMAIL PROTECTED] You need to install an RTFM Interface, due to an LBNC issue. - B.O.F.H. (Merged 2 into 1) - Me From: Sam Cayze [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 11:44 hrs To: NT System Admin Issues Subject: RE: Internet Outages When we used to be on ATT, we always had good connectivity, but their DNS was horrific. Are you using their DNS? From: Christopher J.. Bosak [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 11:40 AM To: NT System Admin Issues Subject: RE: Internet Outages Yep. Thank you ATT... Well, time to have a chat with the higher-ups. I think I can use this to at least get them to start considering switching ISP's. Which I've been trying to get them to do for quite some time. And thanks for the report, Stephan! Something else I can show them other than constant 404's randomly over the internet. Christopher J. Bosak Vector Company c. 847.603.4673 [EMAIL PROTECTED] You need to install an RTFM Interface, due to an LBNC issue. - B.O.F.H. (Merged 2 into 1) - Me From: Stephan Barr [mailto:[EMAIL PROTECTED] On Behalf Of lists Sent: Wednesday, May 07, 2008 11:34 hrs To: NT System Admin Issues Subject: RE: Internet Outages Fyi... = === VisualRoute report on May 7, 2008 11:30:42 AM === = Report for vector-co.com [76.224.0.78] Analysis: IP packets are being lost past network 68.250.251.0 at hop 10. There is insufficient cached information to determine the next network at hop 11. - | Hop | %Loss | IP Address | Node Name| Location | Tzone | ms | Graph | Network | - | 0 | | 192.168.1.2 | B5HBLB1.bdtechnology.local | | ||| (private use) | | 1 | | 192.1681.254 | -| ... | | 11 | x- | (private use) | | 2 | 10| 76.48.80.1 | -| | | 13 | x- | 76.48.80.0| | 3 | | 24.31.239.161 | gig2-1.kscymovivi-rtr1.kc.rr.com | -| | 22 | -x-| 24.31.239.0 | | 4 | | 24.94.160.145 | gig4-1.kscymordc-rtr4.kc.rr.com | -| | 26 | x-| 24.94.160.0 | | 5 | | 66.109.6.112| ae-5-0.cr0.chi30.tbone.rr.com| -| | 24 | x-| 66.109.6.0| | 6 | | 66.109.6.155| ae-1-0.pr0.chi10.tbone.rr.com| -| | 40 | -x--- | 66.109.6.0| | 7 | | 151.164.251.205 | -| | | 36 | -x| 151.164.251.0 | | 8 | 10| 151.164.42.140 | bb2-p2-0.emhril.ameritech.net| -| | 52 | -x--- | 151.164.42.0 | | 9 | 70| 151.164.43.85 | dist2-g1-1.emhril.sbcglobal.net | | | 40 | -x| 151.164.43.0 | | 10 | | 68.250.251.95 | se4-g9-2.emhril.sbcglobal.net| | | 33 | x-| 68.250.251.0 | | ... | | | | | ||| | | ? | | 76.224.0.78 | vector-co.com| | ||| 76.224.0.0| - Roundtrip time to 68.250.251.95, average = 33ms, min = 26ms, max = 123ms -- May 7, 2008 11:30:42 AM _ From: Christopher J.. Bosak [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 11:16 AM To: NT System Admin Issues Subject: RE: Internet Outages Not as sorry as me, I promise you. I loathe ATT Internet Services Christopher J. Bosak Vector Company c. 847.603.4673 [EMAIL PROTECTED] You need to install an RTFM Interface, due to an LBNC issue. - B.O.F.H. (Merged 2 into 1) - Me From: Stephan Barr [mailto:[EMAIL PROTECTED] On Behalf Of lists Sent: Wednesday, May 07, 2008 11:15 hrs To: NT System Admin Issues Subject: RE: Internet Outages ATT ? I'm very sorry for you. _ From: Christopher J.. Bosak [mailto:[EMAIL
RE: Internet Outages
Those all work here, may be a regional thing. Phillip Partipilo Parametric Solutions Inc. Jupiter, Florida (561) 747-6107 _ From: Christopher J. Bosak [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 12:43 PM To: NT System Admin Issues Subject: RE: Internet Outages Yahoo.com My home's webserver / Terminal Services Google is extremely slow. National weather service (http://radar.weather.gov/ridge/Conus/full_loop.php) BBC is completely dead for me, along with CNN, and NBC. That's just the short list. Christopher J. Bosak Vector Company c. 847.603.4673 [EMAIL PROTECTED] You need to install an RTFM Interface, due to an LBNC issue. - B.O.F.H. (Merged 2 into 1) - Me From: Phillip Partipilo [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 11:37 hrs To: NT System Admin Issues Subject: RE: Internet Outages ATT in South Florida here. Haven't been browsing much, but haven't heard any complaints around the office either. Any particular sites? Phillip Partipilo Parametric Solutions Inc. Jupiter, Florida (561) 747-6107 _ From: Christopher J. Bosak [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 12:11 PM To: NT System Admin Issues Subject: Internet Outages Having issues here. some websites work, some don't. Others are extremely slow. Anyone else getting this? Our ISP is ATT. *sigh* Christopher J. Bosak Vector Company c. 847.603.4673 [EMAIL PROTECTED] You need to install an RTFM Interface, due to an LBNC issue. - B.O.F.H. (Merged 2 into 1) - Me _ If this email is spam, report it here: http://www.onlymyemail.com/view/?action=reportSpamId=ODEzNjQ6NjI3Nzg0MzUwO nBqcEBwc25ldC5jb20%3D http://www.OnlyMyEmail.com/ReportSpam _ If this email is spam, report it here: http://www.OnlyMyEmail.com/ReportSpam http://www.onlymyemail.com/view/?action=reportSpamId=ODEzNjQ6NjI3ODE0Njk0O nBqcEBwc25ldC5jb20%3D ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Help Desk/Trouble Ticket software
Thanks, sounds like it may be outside of our budget. I looked at Web+Center, for 10 users it runs $5K so I’m going to guess HelpStar is probably in the same ballpark given their capabilities. Thanks, Neil From: Christopher Boggs [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 9:50 AM To: NT System Admin Issues Subject: RE: Help Desk/Trouble Ticket software Don’t remember exactly, I wasn’t involved in the decision to purchase it… It’s not cheap, by any means though – and you have to license each Support Rep if I remember correctly. From: Neil Standley [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 11:16 AM To: NT System Admin Issues Subject: RE: Help Desk/Trouble Ticket software HelpStar looks nice, loads of features. Any idea how much they want for it? Thanks, Neil From: Christopher Boggs [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 9:04 AM To: NT System Admin Issues Subject: RE: Help Desk/Trouble Ticket software We use HelpStar also…. Can update tickets via email, has a web interface, as well as client software for the support staff if needed. Our HR dept. also uses it to notify us of new hires/terminations so we know immediately what is going on, and child requests are automatically created and sent to specific queues to be processed. It’s pretty powerful, honestly. cb From: Domingue, Jamie [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 10:50 AM To: NT System Admin Issues Subject: RE: Help Desk/Trouble Ticket software We use HelpStar here and it seems to do a pretty good job. http://www.helpstar.com/ From: Neil Standley [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 10:47 AM To: NT System Admin Issues Subject: Help Desk/Trouble Ticket software We are looking for new helpdesk/trouble ticket software. We’d like to be able to plugin to MS SQL, auto create/update tickets via email submission and also via web interface. Allowing users to view the status of a ticket would be a plus as well. It doesn’t need to have all the bells and whistles, but customizable would be nice. I’ve looked at a few but haven’t really been too impressed so I’m turning to the collective experience of the group. Any recommendations and feedback are greatly appreciated. Thanks, Neil MISSION STATEMENT: The MISSION of THE SCHUMACHER GROUP is to provide continuously improving quality health care to all patients in a cost effective manner and to maintain the highest ethical standards by upholding the patients' rights and treating them with dignity and respect. CONFIDENTIALITY NOTICE This e-mail transmission (and/or the documents accompanying it) may contain confidential information belonging to the sender. The information is intended only for the use of the individual or entity named above. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or the taking of any action in reliance on the contents of this information is strictly prohibited. If you have received this transmission in error, please immediately notify the sender by telephone. ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Re: Help Desk/Trouble Ticket software
I would love a help desk software that is based on email. Don't get me wrong I want the database backend to keep track of everything but why do I have to leave email to look at a ticket then respond to it within the ticketing web/client interface. Can I just get the ticket via email and reply to it via email and have the ticketing system keep track of it. Say every email back and forth between me and the customer is CCed to the ticketing system. Anybody know of a system like that? ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Re: Help Desk/Trouble Ticket software
I think Heat has something along those lines. But be ready to pay for it. On Wed, May 7, 2008 at 11:58 AM, Tigran K [EMAIL PROTECTED] wrote: I would love a help desk software that is based on email. Don't get me wrong I want the database backend to keep track of everything but why do I have to leave email to look at a ticket then respond to it within the ticketing web/client interface. Can I just get the ticket via email and reply to it via email and have the ticketing system keep track of it. Say every email back and forth between me and the customer is CCed to the ticketing system. Anybody know of a system like that? ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ -- Sherry Abercrombie Any sufficiently advanced technology is indistinguishable from magic. Arthur C. Clarke ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Help Desk/Trouble Ticket software
Helpstar does exactly that. It processes the mail coming to the helstar address and the parses the ticket # out of the subject, and adds the body of the text to the ticket in the database. So you can pretty much immediately see it in the web interface, etc... all you have to do is reply to the ticket update. I think you have to start the ticket at the web interface though, but any updates can be done via email. cb -Original Message- From: Tigran K [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 11:59 AM To: NT System Admin Issues Subject: Re: Help Desk/Trouble Ticket software I would love a help desk software that is based on email. Don't get me wrong I want the database backend to keep track of everything but why do I have to leave email to look at a ticket then respond to it within the ticketing web/client interface. Can I just get the ticket via email and reply to it via email and have the ticketing system keep track of it. Say every email back and forth between me and the customer is CCed to the ticketing system. Anybody know of a system like that? ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Re: Help Desk/Trouble Ticket software
Those of you using the Web+Center will is install in a VM and does it need access to AD to work? Jon On Wed, May 7, 2008 at 1:13 PM, Christopher Boggs [EMAIL PROTECTED] wrote: Helpstar does exactly that. It processes the mail coming to the helstar address and the parses the ticket # out of the subject, and adds the body of the text to the ticket in the database. So you can pretty much immediately see it in the web interface, etc... all you have to do is reply to the ticket update. I think you have to start the ticket at the web interface though, but any updates can be done via email. cb -Original Message- From: Tigran K [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 11:59 AM To: NT System Admin Issues Subject: Re: Help Desk/Trouble Ticket software I would love a help desk software that is based on email. Don't get me wrong I want the database backend to keep track of everything but why do I have to leave email to look at a ticket then respond to it within the ticketing web/client interface. Can I just get the ticket via email and reply to it via email and have the ticketing system keep track of it. Say every email back and forth between me and the customer is CCed to the ticketing system. Anybody know of a system like that? ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: take me off this list!
Nope, These lists are double-opt-in and no one gets subbed without knowing it unless it's a prank from a colleague or something. I took him off. Results: The following members were successfully deleted: [EMAIL PROTECTED] Stu -Original Message- From: Rod Trent [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 11:00 AM To: NT System Admin Issues Subject: RE: take me off this list! Apparently, this individual never signed-up himself. Someone at Sunbelt will need to remove him manually. -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 10:55 AM To: NT System Admin Issues Subject: Re: take me off this list! http://www.espinola.net/wiki/How_to_unsubscribe ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Internet Outages
I'll look into that, thanks! And thanks, Phillip, for checking those other sites for me. Christopher J. Bosak Vector Company c. 847.603.4673 [EMAIL PROTECTED] You need to install an RTFM Interface, due to an LBNC issue. - B.O.F.H. (Merged 2 into 1) - Me From: Jeremy Phillips [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 11:54 hrs To: NT System Admin Issues Subject: RE: Internet Outages Give OpenDNS a shot. Some companies may have issues with some of their 'features' but it's always been pretty fast and reliable in my experience. Thanks, Jeremy Phillips Senior Messaging Engineer | Azaleos Corporation | T: 206.926.1945 | M: 540.322.7980 You rely on Exchange. We keep it running. From: Christopher J. Bosak [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 9:52 AM To: NT System Admin Issues Subject: RE: Internet Outages Sadly, yes. Christopher J. Bosak Vector Company c. 847.603.4673 [EMAIL PROTECTED] You need to install an RTFM Interface, due to an LBNC issue. - B.O.F.H. (Merged 2 into 1) - Me From: Sam Cayze [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 11:44 hrs To: NT System Admin Issues Subject: RE: Internet Outages When we used to be on ATT, we always had good connectivity, but their DNS was horrific. Are you using their DNS? From: Christopher J.. Bosak [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 11:40 AM To: NT System Admin Issues Subject: RE: Internet Outages Yep. Thank you ATT. Well, time to have a chat with the higher-ups. I think I can use this to at least get them to start considering switching ISP's. Which I've been trying to get them to do for quite some time. And thanks for the report, Stephan! Something else I can show them other than constant 404's randomly over the internet. Christopher J. Bosak Vector Company c. 847.603.4673 [EMAIL PROTECTED] You need to install an RTFM Interface, due to an LBNC issue. - B.O.F.H. (Merged 2 into 1) - Me From: Stephan Barr [mailto:[EMAIL PROTECTED] On Behalf Of lists Sent: Wednesday, May 07, 2008 11:34 hrs To: NT System Admin Issues Subject: RE: Internet Outages Fyi. = === VisualRoute report on May 7, 2008 11:30:42 AM === = Report for vector-co.com [76.224.0.78] Analysis: IP packets are being lost past network 68.250.251.0 at hop 10. There is insufficient cached information to determine the next network at hop 11. - | Hop | %Loss | IP Address | Node Name| Location | Tzone | ms | Graph | Network | - | 0 | | 192.1681.2 | B5HBLB1.bdtechnology.local | | ||| (private use) | | 1 | | 192.1681.254 | -| ... | | 11 | x- | (private use) | | 2 | 10| 76.48.80.1 | -| | | 13 | x- | 76.48.80.0| | 3 | | 24.31.239.161 | gig2-1.kscymovivi-rtr1.kc.rr.com | - | | 22 | -x-| 24.31.239.0 | | 4 | | 24.94.160.145 | gig4-1.kscymordc-rtr4.kc.rr.com | - | | 26 | x-| 24.94.160.0 | | 5 | | 66.109.6.112| ae-5-0.cr0.chi30.tbone.rr.com| - | | 24 | x-| 66.109.6.0| | 6 | | 66.109.6.155| ae-1-0.pr0.chi10.tbone.rr.com| - | | 40 | -x--- | 66.109.6.0| | 7 | | 151.164251.205 | -| | | 36 | -x| 151.164.251.0 | | 8 | 10| 151.164.42.140 | bb2-p2-0.emhril.ameritech.net| - | | 52 | -x--- | 151.164.42.0 | | 9 | 70| 151.164.43.85 | dist2-g1-1.emhril.sbcglobal.net | | | 40 | -x| 151.164.43.0 | | 10 | | 68.250.251.95 | se4-g9-2.emhril.sbcglobal.net| | | 33 | x-| 68.250.251.0 | | ... | | | | | ||| | | ? | | 76.224.0.78 | vector-co.com| | ||| 76.224.0.0| - Roundtrip time to 68.250.251.95, average = 33ms, min = 26ms, max = 123ms -- May 7, 2008 11:30:42 AM _ From: Christopher J.. Bosak [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 11:16 AM To: NT System Admin Issues Subject: RE: Internet Outages Not as sorry as me, I promise you. I loathe ATT Internet Services Christopher J. Bosak Vector Company c. 847.603.4673 [EMAIL PROTECTED] You need to install an
Who printed this?
Some of our students have just figured out that they can print to any shared printer in their school (the printers are shared with the default permissions that allow everyone to print). We can stop this by adjusting permissions, which we did for one printer this morning--which just caused the students to find another one. Students share a common account, so knowing the account that's sending the job won't help. I really need to know the name of the machine sending the job. Is there a way to do this? Does that get logged? John Hornbuckle MIS Department Taylor County School District 318 North Clark Street Perry, FL 32347 www.taylor.k12.fl.us ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Who printed this?
Wow... when I was in HS we all had individual accounts. No computer name of who sent the print job in Event Viewer? Christopher J. Bosak Vector Company c. 847.603.4673 [EMAIL PROTECTED] You need to install an RTFM Interface, due to an LBNC issue. - B.O.F.H. (Merged 2 into 1) - Me -Original Message- From: John Hornbuckle [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 12:38 hrs To: NT System Admin Issues Subject: Who printed this? Some of our students have just figured out that they can print to any shared printer in their school (the printers are shared with the default permissions that allow everyone to print). We can stop this by adjusting permissions, which we did for one printer this morning--which just caused the students to find another one. Students share a common account, so knowing the account that's sending the job won't help. I really need to know the name of the machine sending the job. Is there a way to do this? Does that get logged? John Hornbuckle MIS Department Taylor County School District 318 North Clark Street Perry, FL 32347 www.taylor.k12.fl.us ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Who printed this?
I can't answer your specific questions, but some things to think about related to this. GPO to only allow your meida specialists and IT staff install printers. So room 222 gets the printer near it and no others. That narrows down the attack footprint so to speak. Get away from the generic accounts as much as possible. 7 thru 12 here have to use their own account. There is a generic account for emergencies, only the media specialist have that password and we change it very often. 1-6 each building has a generic account that is changed each year. Otherwise the 6th graders use the account in the jr highs.. -Original Message- From: John Hornbuckle [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 1:38 PM To: NT System Admin Issues Subject: Who printed this? Some of our students have just figured out that they can print to any shared printer in their school (the printers are shared with the default permissions that allow everyone to print). We can stop this by adjusting permissions, which we did for one printer this morning--which just caused the students to find another one. Students share a common account, so knowing the account that's sending the job won't help. I really need to know the name of the machine sending the job. Is there a way to do this? Does that get logged? John Hornbuckle MIS Department Taylor County School District 318 North Clark Street Perry, FL 32347 www.taylor.k12.fl.us ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Who printed this?
Oh, and one other thing. We make each building by toner from THEIR building budget. Amazing how quickly they get with the program after they realize the costs of not cracking down on the students. -Original Message- From: Kennedy, Jim [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 1:45 PM To: NT System Admin Issues Subject: RE: Who printed this? I can't answer your specific questions, but some things to think about related to this. GPO to only allow your meida specialists and IT staff install printers. So room 222 gets the printer near it and no others. That narrows down the attack footprint so to speak. Get away from the generic accounts as much as possible. 7 thru 12 here have to use their own account. There is a generic account for emergencies, only the media specialist have that password and we change it very often. 1-6 each building has a generic account that is changed each year. Otherwise the 6th graders use the account in the jr highs.. -Original Message- From: John Hornbuckle [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 1:38 PM To: NT System Admin Issues Subject: Who printed this? Some of our students have just figured out that they can print to any shared printer in their school (the printers are shared with the default permissions that allow everyone to print). We can stop this by adjusting permissions, which we did for one printer this morning--which just caused the students to find another one. Students share a common account, so knowing the account that's sending the job won't help. I really need to know the name of the machine sending the job. Is there a way to do this? Does that get logged? John Hornbuckle MIS Department Taylor County School District 318 North Clark Street Perry, FL 32347 www.taylor.k12.fl.us ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Help Desk/Trouble Ticket software
Spiceworks Just starting to use the help desk part and it's working good so far. -Original Message- From: Tigran K [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 11:59 AM To: NT System Admin Issues Subject: Re: Help Desk/Trouble Ticket software I would love a help desk software that is based on email. Don't get me wrong I want the database backend to keep track of everything but why do I have to leave email to look at a ticket then respond to it within the ticketing web/client interface. Can I just get the ticket via email and reply to it via email and have the ticketing system keep track of it. Say every email back and forth between me and the customer is CCed to the ticketing system. Anybody know of a system like that? ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Who printed this?
Well, there's a lot of work associated with individual accounts--and we're spread pretty thin. One thing we've done at some of our schools is to move to a shared account per classroom. That at least narrows down the culprits. But at this particular school, we've still got just one account. The tech hasn't checked in Event Viewer yet; I was wondering if anyone knew offhand if it would contain useful into before I sent her to do that. John -Original Message- From: Christopher J. Bosak [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 1:42 PM To: NT System Admin Issues Subject: RE: Who printed this? Wow... when I was in HS we all had individual accounts. No computer name of who sent the print job in Event Viewer? Christopher J. Bosak Vector Company c. 847.603.4673 [EMAIL PROTECTED] You need to install an RTFM Interface, due to an LBNC issue. - B.O.F.H. (Merged 2 into 1) - Me -Original Message- From: John Hornbuckle [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 12:38 hrs To: NT System Admin Issues Subject: Who printed this? Some of our students have just figured out that they can print to any shared printer in their school (the printers are shared with the default permissions that allow everyone to print). We can stop this by adjusting permissions, which we did for one printer this morning--which just caused the students to find another one. Students share a common account, so knowing the account that's sending the job won't help. I really need to know the name of the machine sending the job. Is there a way to do this? Does that get logged? John Hornbuckle MIS Department Taylor County School District 318 North Clark Street Perry, FL 32347 www.taylor.k12.fl.us ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Re: Who printed this?
In mine there is only the userid so unless you have upped the auditing I would think you are out of luck. You know what you might try is creating accounts when they enter school and deleting them when they graduate just move them around otherwise. Jon On Wed, May 7, 2008 at 1:53 PM, John Hornbuckle [EMAIL PROTECTED] wrote: Well, there's a lot of work associated with individual accounts--and we're spread pretty thin. One thing we've done at some of our schools is to move to a shared account per classroom. That at least narrows down the culprits. But at this particular school, we've still got just one account. The tech hasn't checked in Event Viewer yet; I was wondering if anyone knew offhand if it would contain useful into before I sent her to do that. John -Original Message- From: Christopher J. Bosak [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 1:42 PM To: NT System Admin Issues Subject: RE: Who printed this? Wow... when I was in HS we all had individual accounts. No computer name of who sent the print job in Event Viewer? Christopher J. Bosak Vector Company c. 847.603.4673 [EMAIL PROTECTED] You need to install an RTFM Interface, due to an LBNC issue. - B.O.F.H. (Merged 2 into 1) - Me -Original Message- From: John Hornbuckle [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 12:38 hrs To: NT System Admin Issues Subject: Who printed this? Some of our students have just figured out that they can print to any shared printer in their school (the printers are shared with the default permissions that allow everyone to print). We can stop this by adjusting permissions, which we did for one printer this morning--which just caused the students to find another one. Students share a common account, so knowing the account that's sending the job won't help. I really need to know the name of the machine sending the job. Is there a way to do this? Does that get logged? John Hornbuckle MIS Department Taylor County School District 318 North Clark Street Perry, FL 32347 www.taylor.k12.fl.us ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Who printed this?
But these are network printers that we're connecting to, and connected network printers are on a per-user basis rather than a per-machine basis. So if the Media Specialist connects to the shared printer under her account, that printer won't be there when the student logs in, right? John -Original Message- From: Kennedy, Jim [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 1:45 PM To: NT System Admin Issues Subject: RE: Who printed this? I can't answer your specific questions, but some things to think about related to this. GPO to only allow your meida specialists and IT staff install printers. So room 222 gets the printer near it and no others. That narrows down the attack footprint so to speak. Get away from the generic accounts as much as possible. 7 thru 12 here have to use their own account. There is a generic account for emergencies, only the media specialist have that password and we change it very often. 1-6 each building has a generic account that is changed each year. Otherwise the 6th graders use the account in the jr highs.. -Original Message- From: John Hornbuckle [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 1:38 PM To: NT System Admin Issues Subject: Who printed this? Some of our students have just figured out that they can print to any shared printer in their school (the printers are shared with the default permissions that allow everyone to print). We can stop this by adjusting permissions, which we did for one printer this morning--which just caused the students to find another one. Students share a common account, so knowing the account that's sending the job won't help. I really need to know the name of the machine sending the job. Is there a way to do this? Does that get logged? John Hornbuckle MIS Department Taylor County School District 318 North Clark Street Perry, FL 32347 www.taylor.k12.fl.us ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Re: Who printed this?
Nope, they will be still be there. You can check the system log on all the systems to see who did it but I would think only one time would make individual accounts easier to manage than searching all the local desktops for a print job. I was looking on my print server. It is so much easier to monitor rather than a bunch of desktops and deployment is a lot easier as well. Jon On Wed, May 7, 2008 at 2:01 PM, John Hornbuckle [EMAIL PROTECTED] wrote: But these are network printers that we're connecting to, and connected network printers are on a per-user basis rather than a per-machine basis. So if the Media Specialist connects to the shared printer under her account, that printer won't be there when the student logs in, right? John -Original Message- From: Kennedy, Jim [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 1:45 PM To: NT System Admin Issues Subject: RE: Who printed this? I can't answer your specific questions, but some things to think about related to this. GPO to only allow your meida specialists and IT staff install printers. So room 222 gets the printer near it and no others. That narrows down the attack footprint so to speak. Get away from the generic accounts as much as possible. 7 thru 12 here have to use their own account. There is a generic account for emergencies, only the media specialist have that password and we change it very often. 1-6 each building has a generic account that is changed each year. Otherwise the 6th graders use the account in the jr highs.. -Original Message- From: John Hornbuckle [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 1:38 PM To: NT System Admin Issues Subject: Who printed this? Some of our students have just figured out that they can print to any shared printer in their school (the printers are shared with the default permissions that allow everyone to print). We can stop this by adjusting permissions, which we did for one printer this morning--which just caused the students to find another one. Students share a common account, so knowing the account that's sending the job won't help. I really need to know the name of the machine sending the job. Is there a way to do this? Does that get logged? John Hornbuckle MIS Department Taylor County School District 318 North Clark Street Perry, FL 32347 www.taylor.k12.fl.us ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Re: Help Desk/Trouble Ticket software
Take a look at Request Tracker (RT) from Best Practical. It's open source, extremely mature, and well supported. http://bestpractical.com/rt/ The one downside? It installs on *nix (including OSX) but not Windows, though clients can be any platform with a browser and an email client. Kurt On Wed, May 7, 2008 at 8:46 AM, Neil Standley [EMAIL PROTECTED] wrote: We are looking for new helpdesk/trouble ticket software. We'd like to be able to plugin to MS SQL, auto create/update tickets via email submission and also via web interface. Allowing users to view the status of a ticket would be a plus as well. It doesn't need to have all the bells and whistles, but customizable would be nice. I've looked at a few but haven't really been too impressed so I'm turning to the collective experience of the group. Any recommendations and feedback are greatly appreciated. Thanks, Neil ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Who printed this?
Nope, what you describe is exactly what we have and do. Printers are either on a jet direct box or their own NIC..once installed they are available to everyone that logs in. Reconsider the account thing, it is not that big a deal. Get the list from your student information system, use their student ID's for passwords and script create them. OU's for School and year, roll them up each summer and delete the 12th grade. Redirect my documents to a shared server folder and it will automatically created the folder for them http://support.microsoft.com/kb/274443 We have 8000 students, I spend 2 or 3 days tops each summer bumping and rolling accounts for students. And last, delegate account control to the Media Specs in each building and teach them how to reset passwords and create accounts... -Original Message- From: John Hornbuckle [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 2:01 PM To: NT System Admin Issues Subject: RE: Who printed this? But these are network printers that we're connecting to, and connected network printers are on a per-user basis rather than a per-machine basis. So if the Media Specialist connects to the shared printer under her account, that printer won't be there when the student logs in, right? John -Original Message- From: Kennedy, Jim [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 1:45 PM To: NT System Admin Issues Subject: RE: Who printed this? I can't answer your specific questions, but some things to think about related to this. GPO to only allow your meida specialists and IT staff install printers. So room 222 gets the printer near it and no others. That narrows down the attack footprint so to speak. Get away from the generic accounts as much as possible. 7 thru 12 here have to use their own account. There is a generic account for emergencies, only the media specialist have that password and we change it very often. 1-6 each building has a generic account that is changed each year. Otherwise the 6th graders use the account in the jr highs.. -Original Message- From: John Hornbuckle [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 1:38 PM To: NT System Admin Issues Subject: Who printed this? Some of our students have just figured out that they can print to any shared printer in their school (the printers are shared with the default permissions that allow everyone to print). We can stop this by adjusting permissions, which we did for one printer this morning--which just caused the students to find another one. Students share a common account, so knowing the account that's sending the job won't help. I really need to know the name of the machine sending the job. Is there a way to do this? Does that get logged? John Hornbuckle MIS Department Taylor County School District 318 North Clark Street Perry, FL 32347 www.taylor.k12.fl.us ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Help Desk/Trouble Ticket software
Take a look at http://www.helpconnection.net It doesn't exactly what you are looking for, plus it has a KB and MS-SQL Backend. Regards, Jim -Original Message- From: Tigran K [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 9:59 AM To: ML: NT System Admin Issues Subject: Re: Help Desk/Trouble Ticket software I would love a help desk software that is based on email. Don't get me wrong I want the database backend to keep track of everything but why do I have to leave email to look at a ticket then respond to it within the ticketing web/client interface. Can I just get the ticket via email and reply to it via email and have the ticketing system keep track of it. Say every email back and forth between me and the customer is CCed to the ticketing system. Anybody know of a system like that? ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Help Desk/Trouble Ticket software
This one looks promising, they also have another older, less expensive version (Help Desk 6.5) but their online demos for HD 6.5 aren't working right now. Neil -Original Message- From: Axcess Internet (ML Account) [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 11:11 AM To: NT System Admin Issues Subject: RE: Help Desk/Trouble Ticket software Take a look at http://www.helpconnection.net It doesn't exactly what you are looking for, plus it has a KB and MS-SQL Backend. Regards, Jim -Original Message- From: Tigran K [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 9:59 AM To: ML: NT System Admin Issues Subject: Re: Help Desk/Trouble Ticket software I would love a help desk software that is based on email. Don't get me wrong I want the database backend to keep track of everything but why do I have to leave email to look at a ticket then respond to it within the ticketing web/client interface. Can I just get the ticket via email and reply to it via email and have the ticketing system keep track of it. Say every email back and forth between me and the customer is CCed to the ticketing system. Anybody know of a system like that? ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Vista administrators?
Greetings! This is NOT as stupid a question as it appears to be... In Vista Business, to what local group must one be added to be a local administrator? (Hint - Administrators does not seem to be the correct answer!) We got a new laptop w/Vista Business on it. The principle user has been made an administrator so that specifice HR apps can be installed by/for our HR manager. Problem is, one tries to connect to a network share, change some network configurations, etc, and they get a pop-up message saying that the action is denied - it requires administrator rights. No UAC, no are you really wanting to do this, no give the administrator password, no nothhing. This person, a member of the Administrators group, can do little as those actions require one to be an administrator. What am I missing (besides XP)? -- Richard McClary, Systems Administrator ASPCA Knowledge Management 1717 S Philo Rd, Ste 36, Urbana, IL 61802 217-337-9761 http://www.aspca.org ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Help Desk/Trouble Ticket software
Neil: If you want to look at an online demo you can visit the parent company: http://www.expinion.net/index.asp Regards, Jim -Original Message- From: Neil Standley [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 12:03 PM To: ML: NT System Admin Issues Subject: RE: Help Desk/Trouble Ticket software This one looks promising, they also have another older, less expensive version (Help Desk 6.5) but their online demos for HD 6.5 aren't working right now. Neil -Original Message- From: Axcess Internet (ML Account) [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 11:11 AM To: NT System Admin Issues Subject: RE: Help Desk/Trouble Ticket software Take a look at http://www.helpconnection.net It doesn't exactly what you are looking for, plus it has a KB and MS-SQL Backend. Regards, Jim -Original Message- From: Tigran K [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 9:59 AM To: ML: NT System Admin Issues Subject: Re: Help Desk/Trouble Ticket software I would love a help desk software that is based on email. Don't get me wrong I want the database backend to keep track of everything but why do I have to leave email to look at a ticket then respond to it within the ticketing web/client interface. Can I just get the ticket via email and reply to it via email and have the ticketing system keep track of it. Say every email back and forth between me and the customer is CCed to the ticketing system. Anybody know of a system like that? ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Vista administrators?
Administrators is the correct group. If the user logs in with domain credentials, you put the domain user ID in the local Administrators group, same as XP. Sounds like you don't have the correct user ID in that group, and UAC is not in the default configuration. Carl -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 3:20 PM To: NT System Admin Issues Subject: Vista administrators? Greetings! This is NOT as stupid a question as it appears to be... In Vista Business, to what local group must one be added to be a local administrator? (Hint - Administrators does not seem to be the correct answer!) We got a new laptop w/Vista Business on it. The principle user has been made an administrator so that specifice HR apps can be installed by/for our HR manager. Problem is, one tries to connect to a network share, change some network configurations, etc, and they get a pop-up message saying that the action is denied - it requires administrator rights. No UAC, no are you really wanting to do this, no give the administrator password, no nothhing. This person, a member of the Administrators group, can do little as those actions require one to be an administrator. What am I missing (besides XP)? -- Richard McClary, Systems Administrator ASPCA Knowledge Management 1717 S Philo Rd, Ste 36, Urbana, IL 61802 217-337-9761 http://www.aspca.org ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Who printed this?
I can say with certainty that when we login as ourselves and connect to a shared printer, that printer is NOT listed when we login with a different account (e.g., a student account) on that same machine. If it makes a difference, the shared printers aren't connected directly to the network. They're connected to a workstation and shared from there. John From: Jon Harris [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 2:07 PM To: NT System Admin Issues Subject: Re: Who printed this? Nope, they will be still be there. You can check the system log on all the systems to see who did it but I would think only one time would make individual accounts easier to manage than searching all the local desktops for a print job. I was looking on my print server. It is so much easier to monitor rather than a bunch of desktops and deployment is a lot easier as well. Jon On Wed, May 7, 2008 at 2:01 PM, John Hornbuckle [EMAIL PROTECTED] wrote: But these are network printers that we're connecting to, and connected network printers are on a per-user basis rather than a per-machine basis. So if the Media Specialist connects to the shared printer under her account, that printer won't be there when the student logs in, right? John -Original Message- From: Kennedy, Jim [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 1:45 PM To: NT System Admin Issues Subject: RE: Who printed this? I can't answer your specific questions, but some things to think about related to this. GPO to only allow your meida specialists and IT staff install printers. So room 222 gets the printer near it and no others. That narrows down the attack footprint so to speak. Get away from the generic accounts as much as possible. 7 thru 12 here have to use their own account. There is a generic account for emergencies, only the media specialist have that password and we change it very often. 1-6 each building has a generic account that is changed each year. Otherwise the 6th graders use the account in the jr highs.. -Original Message- From: John Hornbuckle [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 1:38 PM To: NT System Admin Issues Subject: Who printed this? Some of our students have just figured out that they can print to any shared printer in their school (the printers are shared with the default permissions that allow everyone to print). We can stop this by adjusting permissions, which we did for one printer this morning--which just caused the students to find another one. Students share a common account, so knowing the account that's sending the job won't help. I really need to know the name of the machine sending the job. Is there a way to do this? Does that get logged? John Hornbuckle MIS Department Taylor County School District 318 North Clark Street Perry, FL 32347 www.taylor.k12.fl.us http://www.taylor.k12.fl.us/ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Who printed this?
Yep, workstation connected makes a difference.. From: John Hornbuckle [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 3:48 PM To: NT System Admin Issues Subject: RE: Who printed this? I can say with certainty that when we login as ourselves and connect to a shared printer, that printer is NOT listed when we login with a different account (e.g., a student account) on that same machine. If it makes a difference, the shared printers aren't connected directly to the network. They're connected to a workstation and shared from there. John From: Jon Harris [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 2:07 PM To: NT System Admin Issues Subject: Re: Who printed this? Nope, they will be still be there. You can check the system log on all the systems to see who did it but I would think only one time would make individual accounts easier to manage than searching all the local desktops for a print job. I was looking on my print server. It is so much easier to monitor rather than a bunch of desktops and deployment is a lot easier as well. Jon On Wed, May 7, 2008 at 2:01 PM, John Hornbuckle [EMAIL PROTECTED]mailto:[EMAIL PROTECTED] wrote: But these are network printers that we're connecting to, and connected network printers are on a per-user basis rather than a per-machine basis. So if the Media Specialist connects to the shared printer under her account, that printer won't be there when the student logs in, right? John -Original Message- From: Kennedy, Jim [mailto:[EMAIL PROTECTED]mailto:[EMAIL PROTECTED]] Sent: Wednesday, May 07, 2008 1:45 PM To: NT System Admin Issues Subject: RE: Who printed this? I can't answer your specific questions, but some things to think about related to this. GPO to only allow your meida specialists and IT staff install printers. So room 222 gets the printer near it and no others. That narrows down the attack footprint so to speak. Get away from the generic accounts as much as possible. 7 thru 12 here have to use their own account. There is a generic account for emergencies, only the media specialist have that password and we change it very often. 1-6 each building has a generic account that is changed each year. Otherwise the 6th graders use the account in the jr highs.. -Original Message- From: John Hornbuckle [mailto:[EMAIL PROTECTED]mailto:[EMAIL PROTECTED]] Sent: Wednesday, May 07, 2008 1:38 PM To: NT System Admin Issues Subject: Who printed this? Some of our students have just figured out that they can print to any shared printer in their school (the printers are shared with the default permissions that allow everyone to print). We can stop this by adjusting permissions, which we did for one printer this morning--which just caused the students to find another one. Students share a common account, so knowing the account that's sending the job won't help. I really need to know the name of the machine sending the job. Is there a way to do this? Does that get logged? John Hornbuckle MIS Department Taylor County School District 318 North Clark Street Perry, FL 32347 www.taylor.k12.fl.ushttp://www.taylor.k12.fl.us/ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Who printed this?
When I was in High School, we had a TRS-80. Bob Fronk [EMAIL PROTECTED] -Original Message- From: Christopher J. Bosak [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 1:42 PM To: NT System Admin Issues Subject: RE: Who printed this? Wow... when I was in HS we all had individual accounts. No computer name of who sent the print job in Event Viewer? Christopher J. Bosak Vector Company c. 847.603.4673 [EMAIL PROTECTED] You need to install an RTFM Interface, due to an LBNC issue. - B.O.F.H. (Merged 2 into 1) - Me -Original Message- From: John Hornbuckle [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 12:38 hrs To: NT System Admin Issues Subject: Who printed this? Some of our students have just figured out that they can print to any shared printer in their school (the printers are shared with the default permissions that allow everyone to print). We can stop this by adjusting permissions, which we did for one printer this morning--which just caused the students to find another one. Students share a common account, so knowing the account that's sending the job won't help. I really need to know the name of the machine sending the job. Is there a way to do this? Does that get logged? John Hornbuckle MIS Department Taylor County School District 318 North Clark Street Perry, FL 32347 www.taylor.k12.fl.us ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Voice Mail to Email
I am looking for a recommendation for a service that can take a voice mail message, convert it to wav (or other audio) and email the wav to a specific email address. Our current phone system does not offer this functionality. I believe that our phone system will be upgraded in a few months, so I need a service that is free or with no long term contract. To try and clarify what I am looking for, here is how I imagine the process. End user with a problem calls the help phone number. End user leaves voice mail. Voice mail converted to audio file. Audio file emailed to group email address. Support techs in group email address forward/cc each other to ensure request is resolved. Thanks in advance for suggestions. Scott Reed Network Administrator Southeastern Illinois College 3575 College Road Harrisburg, IL 62946 P: (618) 252-5400 x2521 F: (618) 253-3713 E: [EMAIL PROTECTED] Southeastern Illinois College enhances lifelong learning by providing quality accessible educational programs, cultural enrichment opportunities, and support for economic development. ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Who printed this?
In High School = High in School -Original Message- From: Bob Fronk [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 4:19 PM To: NT System Admin Issues Subject: RE: Who printed this? When I was in High School, we had a TRS-80. Bob Fronk [EMAIL PROTECTED] -Original Message- From: Christopher J. Bosak [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 1:42 PM To: NT System Admin Issues Subject: RE: Who printed this? Wow... when I was in HS we all had individual accounts. No computer name of who sent the print job in Event Viewer? Christopher J. Bosak Vector Company c. 847.603.4673 [EMAIL PROTECTED] You need to install an RTFM Interface, due to an LBNC issue. - B.O.F.H. (Merged 2 into 1) - Me -Original Message- From: John Hornbuckle [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 12:38 hrs To: NT System Admin Issues Subject: Who printed this? Some of our students have just figured out that they can print to any shared printer in their school (the printers are shared with the default permissions that allow everyone to print). We can stop this by adjusting permissions, which we did for one printer this morning--which just caused the students to find another one. Students share a common account, so knowing the account that's sending the job won't help. I really need to know the name of the machine sending the job. Is there a way to do this? Does that get logged? John Hornbuckle MIS Department Taylor County School District 318 North Clark Street Perry, FL 32347 www.taylor.k12.fl.us ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Re: Who printed this?
Yup, me too Bob, good ole trash-80's. On Wed, May 7, 2008 at 3:18 PM, Bob Fronk [EMAIL PROTECTED] wrote: When I was in High School, we had a TRS-80. Bob Fronk [EMAIL PROTECTED] -Original Message- From: Christopher J. Bosak [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 1:42 PM To: NT System Admin Issues Subject: RE: Who printed this? Wow... when I was in HS we all had individual accounts. No computer name of who sent the print job in Event Viewer? Christopher J. Bosak Vector Company c. 847.603.4673 [EMAIL PROTECTED] You need to install an RTFM Interface, due to an LBNC issue. - B.O.F.H. (Merged 2 into 1) - Me -Original Message- From: John Hornbuckle [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 12:38 hrs To: NT System Admin Issues Subject: Who printed this? Some of our students have just figured out that they can print to any shared printer in their school (the printers are shared with the default permissions that allow everyone to print). We can stop this by adjusting permissions, which we did for one printer this morning--which just caused the students to find another one. Students share a common account, so knowing the account that's sending the job won't help. I really need to know the name of the machine sending the job. Is there a way to do this? Does that get logged? John Hornbuckle MIS Department Taylor County School District 318 North Clark Street Perry, FL 32347 www.taylor.k12.fl.us ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ -- Sherry Abercrombie Any sufficiently advanced technology is indistinguishable from magic. Arthur C. Clarke ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Re: Voice Mail to Email
Vonage can do this. - Original Message - From: Scott Reed To: NT System Admin Issues Sent: Wednesday, May 07, 2008 4:21 PM Subject: Voice Mail to Email I am looking for a recommendation for a service that can take a voice mail message, convert it to wav (or other audio) and email the wav to a specific email address. Our current phone system does not offer this functionality. I believe that our phone system will be upgraded in a few months, so I need a service that is free or with no long term contract. To try and clarify what I am looking for, here is how I imagine the process. End user with a problem calls the help phone number. End user leaves voice mail. Voice mail converted to audio file. Audio file emailed to group email address. Support techs in group email address forward/cc each other to ensure request is resolved. Thanks in advance for suggestions. Scott Reed Network Administrator Southeastern Illinois College 3575 College Road Harrisburg, IL 62946 P: (618) 252-5400 x2521 F: (618) 253-3713 E: [EMAIL PROTECTED] Southeastern Illinois College enhances lifelong learning by providing quality accessible educational programs, cultural enrichment opportunities, and support for economic development. ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Re: Who printed this?
Apple IIe's in my school...high end Basic. On Wed, May 7, 2008 at 3:22 PM, Sherry Abercrombie [EMAIL PROTECTED] wrote: Yup, me too Bob, good ole trash-80's. On Wed, May 7, 2008 at 3:18 PM, Bob Fronk [EMAIL PROTECTED] wrote: When I was in High School, we had a TRS-80. Bob Fronk [EMAIL PROTECTED] -Original Message- From: Christopher J. Bosak [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 1:42 PM To: NT System Admin Issues Subject: RE: Who printed this? Wow... when I was in HS we all had individual accounts. No computer name of who sent the print job in Event Viewer? Christopher J. Bosak Vector Company c. 847.603.4673 [EMAIL PROTECTED] You need to install an RTFM Interface, due to an LBNC issue. - B.O.F.H. (Merged 2 into 1) - Me -Original Message- From: John Hornbuckle [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 12:38 hrs To: NT System Admin Issues Subject: Who printed this? Some of our students have just figured out that they can print to any shared printer in their school (the printers are shared with the default permissions that allow everyone to print). We can stop this by adjusting permissions, which we did for one printer this morning--which just caused the students to find another one. Students share a common account, so knowing the account that's sending the job won't help. I really need to know the name of the machine sending the job. Is there a way to do this? Does that get logged? John Hornbuckle MIS Department Taylor County School District 318 North Clark Street Perry, FL 32347 www.taylor.k12.fl.us ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ -- Sherry Abercrombie Any sufficiently advanced technology is indistinguishable from magic. Arthur C. Clarke ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Voice Mail to Email
GotVoice is a third party tool service I use once in a while. From: Scott Reed [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 3:22 PM To: NT System Admin Issues Subject: Voice Mail to Email I am looking for a recommendation for a service that can take a voice mail message, convert it to wav (or other audio) and email the wav to a specific email address. Our current phone system does not offer this functionality. I believe that our phone system will be upgraded in a few months, so I need a service that is free or with no long term contract. To try and clarify what I am looking for, here is how I imagine the process. End user with a problem calls the help phone number. End user leaves voice mail. Voice mail converted to audio file. Audio file emailed to group email address. Support techs in group email address forward/cc each other to ensure request is resolved. Thanks in advance for suggestions. Scott Reed Network Administrator Southeastern Illinois College 3575 College Road Harrisburg, IL 62946 P: (618) 252-5400 x2521 F: (618) 253-3713 E: [EMAIL PROTECTED] Southeastern Illinois College enhances lifelong learning by providing quality accessible educational programs, cultural enrichment opportunities, and support for economic development. ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Who printed this?
This is U.S. History, I see the globe right there -Original Message- From: Kent, Larry CTR USA IMCOM [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 3:22 PM To: NT System Admin Issues Subject: RE: Who printed this? In High School = High in School -Original Message- From: Bob Fronk [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 4:19 PM To: NT System Admin Issues Subject: RE: Who printed this? When I was in High School, we had a TRS-80. Bob Fronk [EMAIL PROTECTED] -Original Message- From: Christopher J. Bosak [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 1:42 PM To: NT System Admin Issues Subject: RE: Who printed this? Wow... when I was in HS we all had individual accounts. No computer name of who sent the print job in Event Viewer? Christopher J. Bosak Vector Company c. 847.603.4673 [EMAIL PROTECTED] You need to install an RTFM Interface, due to an LBNC issue. - B.O.F.H. (Merged 2 into 1) - Me -Original Message- From: John Hornbuckle [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 12:38 hrs To: NT System Admin Issues Subject: Who printed this? Some of our students have just figured out that they can print to any shared printer in their school (the printers are shared with the default permissions that allow everyone to print). We can stop this by adjusting permissions, which we did for one printer this morning--which just caused the students to find another one. Students share a common account, so knowing the account that's sending the job won't help. I really need to know the name of the machine sending the job. Is there a way to do this? Does that get logged? John Hornbuckle MIS Department Taylor County School District 318 North Clark Street Perry, FL 32347 www.taylor.k12.fl.us ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ This email and any attached files are confidential and intended solely for the intended recipient(s). If you are not the named recipient you should not read, distribute, copy or alter this email. Any views or opinions expressed in this email are those of the author and do not represent those of the Girl Scouts of Southwest Texas company. Warning: Although precautions have been taken to make sure no viruses are present in this email, the company cannot accept responsibility for any loss or damage that arise from the use of this email or attachments. ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~image001.jpg
RE: Voice Mail to Email
Vonage will do that. I don't think they have long term contracts. - Andy O. From: Scott Reed [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 3:22 PM To: NT System Admin Issues Subject: Voice Mail to Email I am looking for a recommendation for a service that can take a voice mail message, convert it to wav (or other audio) and email the wav to a specific email address. Our current phone system does not offer this functionality. I believe that our phone system will be upgraded in a few months, so I need a service that is free or with no long term contract. To try and clarify what I am looking for, here is how I imagine the process. End user with a problem calls the help phone number. End user leaves voice mail. Voice mail converted to audio file. Audio file emailed to group email address. Support techs in group email address forward/cc each other to ensure request is resolved. Thanks in advance for suggestions. Scott Reed Network Administrator Southeastern Illinois College 3575 College Road Harrisburg, IL 62946 P: (618) 252-5400 x2521 F: (618) 253-3713 E: [EMAIL PROTECTED] Southeastern Illinois College enhances lifelong learning by providing quality accessible educational programs, cultural enrichment opportunities, and support for economic development. ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Help Desk/Trouble Ticket software
Thanks, I actually submitted a ticket to them and they had it fixed in minutes! Neil -Original Message- From: Axcess Internet (ML Account) [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 12:21 PM To: NT System Admin Issues Subject: RE: Help Desk/Trouble Ticket software Neil: If you want to look at an online demo you can visit the parent company: http://www.expinion.net/index.asp Regards, Jim -Original Message- From: Neil Standley [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 12:03 PM To: ML: NT System Admin Issues Subject: RE: Help Desk/Trouble Ticket software This one looks promising, they also have another older, less expensive version (Help Desk 6.5) but their online demos for HD 6.5 aren't working right now. Neil -Original Message- From: Axcess Internet (ML Account) [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 11:11 AM To: NT System Admin Issues Subject: RE: Help Desk/Trouble Ticket software Take a look at http://www.helpconnection.net It doesn't exactly what you are looking for, plus it has a KB and MS-SQL Backend. Regards, Jim -Original Message- From: Tigran K [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 9:59 AM To: ML: NT System Admin Issues Subject: Re: Help Desk/Trouble Ticket software I would love a help desk software that is based on email. Don't get me wrong I want the database backend to keep track of everything but why do I have to leave email to look at a ticket then respond to it within the ticketing web/client interface. Can I just get the ticket via email and reply to it via email and have the ticketing system keep track of it. Say every email back and forth between me and the customer is CCed to the ticketing system. Anybody know of a system like that? ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Who printed this?
You had computers? Mark From: Sherry Abercrombie [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 2:23 PM To: NT System Admin Issues Subject: Re: Who printed this? Yup, me too Bob, good ole trash-80's. On Wed, May 7, 2008 at 3:18 PM, Bob Fronk [EMAIL PROTECTED] wrote: When I was in High School, we had a TRS-80. Bob Fronk [EMAIL PROTECTED] -Original Message- From: Christopher J. Bosak [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 1:42 PM To: NT System Admin Issues Subject: RE: Who printed this? Wow... when I was in HS we all had individual accounts. No computer name of who sent the print job in Event Viewer? Christopher J. Bosak Vector Company c. 847.603.4673 [EMAIL PROTECTED] You need to install an RTFM Interface, due to an LBNC issue. - B.O.F.H. (Merged 2 into 1) - Me -Original Message- From: John Hornbuckle [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 12:38 hrs To: NT System Admin Issues Subject: Who printed this? Some of our students have just figured out that they can print to any shared printer in their school (the printers are shared with the default permissions that allow everyone to print). We can stop this by adjusting permissions, which we did for one printer this morning--which just caused the students to find another one. Students share a common account, so knowing the account that's sending the job won't help. I really need to know the name of the machine sending the job. Is there a way to do this? Does that get logged? John Hornbuckle MIS Department Taylor County School District 318 North Clark Street Perry, FL 32347 www.taylor.k12.fl.us ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ -- Sherry Abercrombie Any sufficiently advanced technology is indistinguishable from magic. Arthur C. Clarke ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Who printed this?
The key word here was a... as in one. Bob Fronk [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] From: Steve Ens [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 4:26 PM To: NT System Admin Issues Subject: Re: Who printed this? Apple IIe's in my school...high end Basic. On Wed, May 7, 2008 at 3:22 PM, Sherry Abercrombie [EMAIL PROTECTED] wrote: Yup, me too Bob, good ole trash-80's. On Wed, May 7, 2008 at 3:18 PM, Bob Fronk [EMAIL PROTECTED] wrote: When I was in High School, we had a TRS-80. Bob Fronk [EMAIL PROTECTED] -Original Message- From: Christopher J. Bosak [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 1:42 PM To: NT System Admin Issues Subject: RE: Who printed this? Wow... when I was in HS we all had individual accounts. No computer name of who sent the print job in Event Viewer? Christopher J. Bosak Vector Company c. 847.603.4673 [EMAIL PROTECTED] You need to install an RTFM Interface, due to an LBNC issue. - B.O.F.H. (Merged 2 into 1) - Me -Original Message- From: John Hornbuckle [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 12:38 hrs To: NT System Admin Issues Subject: Who printed this? Some of our students have just figured out that they can print to any shared printer in their school (the printers are shared with the default permissions that allow everyone to print). We can stop this by adjusting permissions, which we did for one printer this morning--which just caused the students to find another one. Students share a common account, so knowing the account that's sending the job won't help. I really need to know the name of the machine sending the job. Is there a way to do this? Does that get logged? John Hornbuckle MIS Department Taylor County School District 318 North Clark Street Perry, FL 32347 www.taylor.k12.fl.us ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ -- Sherry Abercrombie Any sufficiently advanced technology is indistinguishable from magic. Arthur C. Clarke ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Outgoing SQL Express
What is the CRM VM configured with for RAM? If SQL is taking up 1.2 to 1.5GB of RAM, it wont give that back to the OS unless it's under some pretty extreme pressure, even if SQL itself doesnt need it. It could be that your CRM app needs to use RAM outside of SQL and doesnt have enough depending on how much RAM the VM itself has available to it and also your min/max memory settings in SQL. Just a thought. - Andy O. From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent: Tuesday, May 06, 2008 9:03 PM To: NT System Admin Issues Subject: RE: Outgoing SQL Express Sorry, over the past 3 months the usage on this application has grown significantly. Its their CRM app. The SQL server always is pegging 1.2 to 1.5 Gb of memory. Since its physically limited to 1GB of buffered memory I am thinking that perhaps its bottle necking there. The DB is sitting on a ISCSI Netapp box that is basically just a file server, for a 10 office network running Exchange and SQL. There are 12 drives in the array and the monitors on it are not showing any IO bottlenecks. The servers are sitting on a ESX box running W2k3 Sp2 Image. Nothing else is really slow at all, just the CRM app and only when are all actively working in it. 10 users.. I am looking for some type of numbers of reporting that can justify purchasing SQL 2005 Std and possible some more Ram for ESX to throw another VM up. Does that help?? Thanks Greg From: Michael B. Smith [mailto:[EMAIL PROTECTED] Sent: Tuesday, May 06, 2008 9:50 PM To: NT System Admin Issues Subject: RE: Outgoing SQL Express Tell us how you have reached that conclusion. Regards, Michael B. Smith MCSE/Exchange MVP http://TheEssentialExchange.com From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent: Tuesday, May 06, 2008 9:43 PM To: NT System Admin Issues Subject: Outgoing SQL Express Can anyone recommend how to determine if we have outgrown SQL express. We have not outgrown the DB size, but I think the single processor and memory usage is slowing down processing? Any tips? Thanks Greg ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Who printed this?
Yeah, that's what I say, PC's were non existent in High School in 1973 to 76. From: Reimer, Mark [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 4:39 PM To: NT System Admin Issues Subject: RE: Who printed this? You had computers? Mark From: Sherry Abercrombie [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 2:23 PM To: NT System Admin Issues Subject: Re: Who printed this? Yup, me too Bob, good ole trash-80's. On Wed, May 7, 2008 at 3:18 PM, Bob Fronk [EMAIL PROTECTED] wrote: When I was in High School, we had a TRS-80. Bob Fronk [EMAIL PROTECTED] -Original Message- From: Christopher J. Bosak [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 1:42 PM To: NT System Admin Issues Subject: RE: Who printed this? Wow... when I was in HS we all had individual accounts. No computer name of who sent the print job in Event Viewer? Christopher J. Bosak Vector Company c. 847.603.4673 [EMAIL PROTECTED] You need to install an RTFM Interface, due to an LBNC issue. - B.O.F.H. (Merged 2 into 1) - Me -Original Message- From: John Hornbuckle [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 12:38 hrs To: NT System Admin Issues Subject: Who printed this? Some of our students have just figured out that they can print to any shared printer in their school (the printers are shared with the default permissions that allow everyone to print). We can stop this by adjusting permissions, which we did for one printer this morning--which just caused the students to find another one. Students share a common account, so knowing the account that's sending the job won't help. I really need to know the name of the machine sending the job. Is there a way to do this? Does that get logged? John Hornbuckle MIS Department Taylor County School District 318 North Clark Street Perry, FL 32347 www.taylor.k12.fl.us ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ -- Sherry Abercrombie Any sufficiently advanced technology is indistinguishable from magic. Arthur C. Clarke ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
