Re: [AFMUG] Upstream BGP Questionairre

2016-05-15 Thread Cassidy B. Larson
I wish more upstreams auto-generated their prefix and as-path filters 
automatically from registry records.
I hate submitting tickets for something that could be automated on their end :).


> On May 15, 2016, at 10:02 PM, Justin Wilson  wrote:
> 
> I did a blog post awhile back on routing registries:
> 
> http://www.mtin.net/blog/?p=245 
> 
> 
> Justin Wilson
> j...@mtin.net 
> 
> ---
> http://www.mtin.net  Owner/CEO
> xISP Solutions- Consulting – Data Centers - Bandwidth
> 
> http://www.midwest-ix.com   COO/Chairman
> Internet Exchange - Peering - Distributed Fabric
> 
>> On May 15, 2016, at 11:18 PM, That One Guy /sarcasm 
>> > wrote:
>> 
>> I am glad someone brought this up, i assumed this was a part in parcel thing 
>> with BGP. I know one of our upstreams this wont be an issue with. The other, 
>> well I have had to talk them through configuring things. I am beginning to 
>> think I made a mistake in not learning anything BGP. I thought it was best 
>> that way so I wouldnt screw shit up. but as we are getting closer to D day, 
>> I see, we are going to end up fucked for a period. and not that happy " I 
>> love you baby" f*%#ed. more along the lines of " did we start with a condom? 
>> Cause there isnt a condom" f*&^%d.
>> 
>> On Sun, May 15, 2016 at 10:10 PM, Faisal Imtiaz > > wrote:
>> There is a bit of if and but invovled here...
>> 
>> having said that the best way is to ask the basic question, to your 
>> upstream:-
>> 
>> A) Do you support  Blackhole Community ?
>> 
>> B) If yes, what is it ? and is there any setup / configuration required for 
>> my bgp session ?
>> 
>> ==
>> If you are dealing with a named upstream, you can find a lot of their 
>> communities listed here
>> 
>> http://onestep.net/communities/ 
>> 
>> ==
>> 
>> 
>> Regards
>> 
>> Faisal Imtiaz
>> Snappy Internet & Telecom
>> 7266 SW 48 Street
>> Miami, FL 33155
>> Tel: 305 663 5518 x 232 
>> 
>> Help-desk: (305)663-5518  Option 2 or Email: 
>> supp...@snappytelecom.net 
>> 
>> From: "That One Guy /sarcasm" > >
>> To: af@afmug.com 
>> Sent: Sunday, May 15, 2016 10:21:44 PM
>> Subject: Re: [AFMUG] Upstream BGP Questionairre
>> that request, lacking my fundamental understanding of the terminology, would 
>> be phrased how?
>> 
>> On Sat, May 14, 2016 at 5:56 PM, Josh Baird > > wrote:
>> Yes, it requires your upstream to support a blackhole BGP community.  This 
>> allows you to advertise host routes (/32 or smaller) to them using a 
>> specific BGP community when you want your ISP to drop all traffic for the 
>> prefix before it reaches you.  This is -very- useful for DDoS defense.
>> Josh
>> 
>> On Sat, May 14, 2016 at 4:16 PM, That One Guy /sarcasm 
>> > wrote:
>> That requires something specific?
>> 
>> On May 14, 2016 7:33 AM, "Erich Kaiser" > > wrote:
>> We have started requiring our upstreams to filter by ASN vs Netblock.  We 
>> are moving away from upstreams that do not utilize IRR Entries and require 
>> intervention every time we want to make a change, but it is continuous for 
>> us, so for most guys the one time setup is not a big deal, plus the upstream 
>> has to be trusting enough that we will have the correct filtering on our end.
>> 
>> Steve, I would add Blackhole BGP community or session to your list.
>> 
>> Erich Kaiser
>> The Fusion Network
>> er...@gotfusion.net 
>> Office: 630-621-4804 
>> Cell: 630-777-9291 
>> 
>> On Sat, May 14, 2016 at 6:34 AM, Paul Stewart > > wrote:
>> Or, quite a number of carriers (especially in APAC, some carriers in Canada, 
>> a few in the US, and definitely a large number in Europe) will say “do you 
>> have an IRR entry at RADB?” and if you say yes then they will use the route 
>> object information but if you say no then they will tell you to open a 
>> ticket with their NOC each time you have a prefix to add/remove ….
>> 
>> 
>> I’m actually surprised by the number of transit providers that don’t’ 
>> support automation via IRR
>> 
>> 
>> Paul
>> 
>> 
>> 
>> From: Af [mailto:af-boun...@afmug.com ] On 
>> Behalf Of Faisal Imtiaz
>> Sent: May 13, 2016 9:25 PM
>> To: af@afmug.com 
>> Subject: Re: [AFMUG] Upstream BGP Questionairre
>> 
>> 
>> Let me clarify this a bit more...
>> 
>> 
>> You are 

Re: [AFMUG] Upstream BGP Questionairre

2016-05-15 Thread Justin Wilson
I did a blog post awhile back on routing registries:

http://www.mtin.net/blog/?p=245 


Justin Wilson
j...@mtin.net

---
http://www.mtin.net Owner/CEO
xISP Solutions- Consulting – Data Centers - Bandwidth

http://www.midwest-ix.com  COO/Chairman
Internet Exchange - Peering - Distributed Fabric

> On May 15, 2016, at 11:18 PM, That One Guy /sarcasm 
>  wrote:
> 
> I am glad someone brought this up, i assumed this was a part in parcel thing 
> with BGP. I know one of our upstreams this wont be an issue with. The other, 
> well I have had to talk them through configuring things. I am beginning to 
> think I made a mistake in not learning anything BGP. I thought it was best 
> that way so I wouldnt screw shit up. but as we are getting closer to D day, I 
> see, we are going to end up fucked for a period. and not that happy " I love 
> you baby" f*%#ed. more along the lines of " did we start with a condom? Cause 
> there isnt a condom" f*&^%d.
> 
> On Sun, May 15, 2016 at 10:10 PM, Faisal Imtiaz  > wrote:
> There is a bit of if and but invovled here...
> 
> having said that the best way is to ask the basic question, to your upstream:-
> 
> A) Do you support  Blackhole Community ?
> 
> B) If yes, what is it ? and is there any setup / configuration required for 
> my bgp session ? 
> 
> ==
> If you are dealing with a named upstream, you can find a lot of their 
> communities listed here
> 
> http://onestep.net/communities/ 
> 
> ==
> 
> 
> Regards
> 
> Faisal Imtiaz
> Snappy Internet & Telecom
> 7266 SW 48 Street
> Miami, FL 33155
> Tel: 305 663 5518 x 232 
> 
> Help-desk: (305)663-5518  Option 2 or Email: 
> supp...@snappytelecom.net
> 
> From: "That One Guy /sarcasm"  >
> To: af@afmug.com 
> Sent: Sunday, May 15, 2016 10:21:44 PM
> Subject: Re: [AFMUG] Upstream BGP Questionairre
> that request, lacking my fundamental understanding of the terminology, would 
> be phrased how?
> 
> On Sat, May 14, 2016 at 5:56 PM, Josh Baird  > wrote:
> Yes, it requires your upstream to support a blackhole BGP community.  This 
> allows you to advertise host routes (/32 or smaller) to them using a specific 
> BGP community when you want your ISP to drop all traffic for the prefix 
> before it reaches you.  This is -very- useful for DDoS defense.
> Josh
> 
> On Sat, May 14, 2016 at 4:16 PM, That One Guy /sarcasm 
> > wrote:
> That requires something specific?
> 
> On May 14, 2016 7:33 AM, "Erich Kaiser"  > wrote:
> We have started requiring our upstreams to filter by ASN vs Netblock.  We are 
> moving away from upstreams that do not utilize IRR Entries and require 
> intervention every time we want to make a change, but it is continuous for 
> us, so for most guys the one time setup is not a big deal, plus the upstream 
> has to be trusting enough that we will have the correct filtering on our end.
> 
> Steve, I would add Blackhole BGP community or session to your list.
> 
> Erich Kaiser
> The Fusion Network
> er...@gotfusion.net 
> Office: 630-621-4804 
> Cell: 630-777-9291 
> 
> On Sat, May 14, 2016 at 6:34 AM, Paul Stewart  > wrote:
> Or, quite a number of carriers (especially in APAC, some carriers in Canada, 
> a few in the US, and definitely a large number in Europe) will say “do you 
> have an IRR entry at RADB?” and if you say yes then they will use the route 
> object information but if you say no then they will tell you to open a ticket 
> with their NOC each time you have a prefix to add/remove ….
> 
>  
> I’m actually surprised by the number of transit providers that don’t’ support 
> automation via IRR
> 
>  
> Paul
> 
>  
>  
> From: Af [mailto:af-boun...@afmug.com ] On 
> Behalf Of Faisal Imtiaz
> Sent: May 13, 2016 9:25 PM
> To: af@afmug.com 
> Subject: Re: [AFMUG] Upstream BGP Questionairre
> 
>  
> Let me clarify this a bit more...
> 
>  
> You are recommending that one creates it's own AS Object in the IRR..(aka 
> learns and manages their own RR entries) (it really does not matter which IRR 
> it is, at the end of the day they are all sort of synced, it is only a 
> question of who is maintaining it, and who can provide help to newbies). .. 
> BTW, I agree with this.. however 
> 
>  
> Cause at the end of the day, someone in the up-stream is very likely to 
> create the record for you, if it is needed by them...
> 
> This is one of those things that most carriers find... "too much 

Re: [AFMUG] outsourced customer service and scheduling

2016-05-15 Thread That One Guy /sarcasm
In a 2 guy (me and the goat) operation such as we are. then probably if a
call center were involved, leaving everything as a float with notice
tuesday and thursday are the only guaranteed available days/ then somebody,
me or the goat, would finalize with the customer?


Note this question is important, it caveats with I will be telling bossman,
the AMFUG guys said!!.

On Sun, May 15, 2016 at 10:18 PM, Chuck McCown  wrote:

> I agree, it is  most certainly fair to ask the call center to verify info
> and availability.  Get as much as you can.  But a bit impractical for them
> to actually schedule.
>
> *From:* That One Guy /sarcasm 
> *Sent:* Sunday, May 15, 2016 8:58 PM
> *To:* af@afmug.com
> *Subject:* Re: [AFMUG] outsourced customer service and scheduling
>
> we are a VERY small outfit folks, under 1k subs. These things SHOULD not
> be an issue, the "schedulers" share a last name with ownership, need I say
> more? We only allot tuesday and thursday for installs/service calls.
> Outages get priority on any day, but for the last many many years, its been
> very freaking simple, schedule it on the next available slot on tuesday or
> thruday to get that slot alloted, VERIFY contact info and availability and
> Tech will get to it sooner if they can.
>
> Instead, they dont allot the existing slot, they create a ticket, which
> half the time doesnt even get turned over to the tech side and say theyll
> get back with them, which they wont. Installs and upgrades, apparently,
> nobody is available ever on the tuesday/thursday allotment. ever. Which
> kinds of screws us on scheduling infrastructure stuff. kind of
> important shit.
>
>
> Realistically all I want from customer service is, availability of
> customer and up to date contact infor, the latter being the most lucrative
> piece of property. Nothing pisses me off more than an out of service number
> for a customer we already talked to.
>
> To rephrase, I guess, Is it a fair thing to ask of outsourced call centers
> to verify contact info and availability?
>
> On Sun, May 15, 2016 at 9:31 PM, Chuck McCown  wrote:
>
>> You can’t have them do the actual scheduling.  Just FIFO reservation list
>> but in a small operation, if you don’t have a dispatcher or scheduler, you
>> better let the tech see the list and make their own appointments.   Perhaps
>> last half hour in each day for the next day or something like that.
>>
>> *From:* That One Guy /sarcasm 
>> *Sent:* Sunday, May 15, 2016 8:29 PM
>> *To:* af@afmug.com
>> *Subject:* [AFMUG] outsourced customer service and scheduling
>>
>> Those of you using an "answering service" How are they with scheduling?
>> our system, Powercode, for now, does have a decent drive time calculator.
>> We have specific install/service days and specific infrastructure days. Our
>> custumer service could fuck up a wet dream to say the least, theyll send a
>> guy 30 miles south of the office, 40 miles nort, then 30 miles south,
>> regularly. Now I understand, a service isnt going to call a scheduled
>> customer to bump them, but do they normally have basic common sense?
>> Losing our 12 dollar guy is still saving us to have about 10 full crew
>> contractor days and a full time 24/7 service. Its a hell of a deal,
>> assuming the contracted phones have common sense. Id personally prefer all
>> scheduling be done by our tech, the same way it would be with an
>> independents, where he would call the customer and adjust as needed.
>>
>> is scheduling an issue with outsourced phones?
>>
>> --
>> If you only see yourself as part of the team but you don't see your team
>> as part of yourself you have already failed as part of the team.
>>
>
>
>
> --
> If you only see yourself as part of the team but you don't see your team
> as part of yourself you have already failed as part of the team.
>



-- 
If you only see yourself as part of the team but you don't see your team as
part of yourself you have already failed as part of the team.


Re: [AFMUG] Upstream BGP Questionairre

2016-05-15 Thread That One Guy /sarcasm
I am glad someone brought this up, i assumed this was a part in parcel
thing with BGP. I know one of our upstreams this wont be an issue with. The
other, well I have had to talk them through configuring things. I am
beginning to think I made a mistake in not learning anything BGP. I thought
it was best that way so I wouldnt screw shit up. but as we are getting
closer to D day, I see, we are going to end up fucked for a period. and not
that happy " I love you baby" f*%#ed. more along the lines of " did we
start with a condom? Cause there isnt a condom" f*&^%d.

On Sun, May 15, 2016 at 10:10 PM, Faisal Imtiaz 
wrote:

> There is a bit of if and but invovled here...
>
> having said that the best way is to ask the basic question, to your
> upstream:-
>
> A) Do you support  Blackhole Community ?
>
> B) If yes, what is it ? and is there any setup / configuration required
> for my bgp session ?
>
> ==
> If you are dealing with a named upstream, you can find a lot of their
> communities listed here
>
> http://onestep.net/communities/
>
> ==
>
>
> Regards
>
> Faisal Imtiaz
> Snappy Internet & Telecom
> 7266 SW 48 Street
> Miami, FL 33155
> Tel: 305 663 5518 x 232
>
> Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net
>
> --
>
> *From: *"That One Guy /sarcasm" 
> *To: *af@afmug.com
> *Sent: *Sunday, May 15, 2016 10:21:44 PM
> *Subject: *Re: [AFMUG] Upstream BGP Questionairre
>
> that request, lacking my fundamental understanding of the terminology,
> would be phrased how?
>
> On Sat, May 14, 2016 at 5:56 PM, Josh Baird  wrote:
>
>> Yes, it requires your upstream to support a blackhole BGP community.
>> This allows you to advertise host routes (/32 or smaller) to them using a
>> specific BGP community when you want your ISP to drop all traffic for the
>> prefix before it reaches you.  This is -very- useful for DDoS defense.
>> Josh
>>
>> On Sat, May 14, 2016 at 4:16 PM, That One Guy /sarcasm <
>> thatoneguyst...@gmail.com> wrote:
>>
>>> That requires something specific?
>>> On May 14, 2016 7:33 AM, "Erich Kaiser" 
>>> wrote:
>>>
 We have started requiring our upstreams to filter by ASN vs Netblock.
 We are moving away from upstreams that do not utilize IRR Entries and
 require intervention every time we want to make a change, but it is
 continuous for us, so for most guys the one time setup is not a big deal,
 plus the upstream has to be trusting enough that we will have the correct
 filtering on our end.

 Steve, I would add Blackhole BGP community or session to your list.

 Erich Kaiser
 The Fusion Network
 er...@gotfusion.net
 Office: 630-621-4804
 Cell: 630-777-9291

 On Sat, May 14, 2016 at 6:34 AM, Paul Stewart 
 wrote:

> Or, quite a number of carriers (especially in APAC, some carriers in
> Canada, a few in the US, and definitely a large number in Europe) will say
> “do you have an IRR entry at RADB?” and if you say yes then they will use
> the route object information but if you say no then they will tell you to
> open a ticket with their NOC each time you have a prefix to add/remove ….
>
>
>
> I’m actually surprised by the number of transit providers that don’t’
> support automation via IRR
>
>
>
> Paul
>
>
>
>
>
> *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Faisal Imtiaz
> *Sent:* May 13, 2016 9:25 PM
> *To:* af@afmug.com
> *Subject:* Re: [AFMUG] Upstream BGP Questionairre
>
>
>
> Let me clarify this a bit more...
>
>
>
> You are recommending that one creates it's own AS Object in the
> IRR..(aka learns and manages their own RR entries) (it really does not
> matter which IRR it is, at the end of the day they are all sort of synced,
> it is only a question of who is maintaining it, and who can provide help 
> to
> newbies). .. BTW, I agree with this.. however 
>
>
>
> Cause at the end of the day, someone in the up-stream is very likely
> to create the record for you, if it is needed by them...
>
> This is one of those things that most carriers find... "too much
> trouble to teach vs just do it for that network !"
>
>
>
> :)
>
>
>
> Regards.
>
>
>
> Faisal Imtiaz
> Snappy Internet & Telecom
> 7266 SW 48 Street
> Miami, FL 33155
> Tel: 305 663 5518 x 232
>
> Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net
>
>
> --
>
> *From: *"George Skorup" 
> *To: *af@afmug.com
> *Sent: *Friday, May 13, 2016 7:15:26 PM
> *Subject: *Re: [AFMUG] Upstream BGP Questionairre
>
> I recommend 

Re: [AFMUG] outsourced customer service and scheduling

2016-05-15 Thread Chuck McCown
I agree, it is  most certainly fair to ask the call center to verify info and 
availability.  Get as much as you can.  But a bit impractical for them to 
actually schedule.  

From: That One Guy /sarcasm 
Sent: Sunday, May 15, 2016 8:58 PM
To: af@afmug.com 
Subject: Re: [AFMUG] outsourced customer service and scheduling

we are a VERY small outfit folks, under 1k subs. These things SHOULD not be an 
issue, the "schedulers" share a last name with ownership, need I say more? We 
only allot tuesday and thursday for installs/service calls. Outages get 
priority on any day, but for the last many many years, its been very freaking 
simple, schedule it on the next available slot on tuesday or thruday to get 
that slot alloted, VERIFY contact info and availability and Tech will get to it 
sooner if they can. 

Instead, they dont allot the existing slot, they create a ticket, which half 
the time doesnt even get turned over to the tech side and say theyll get back 
with them, which they wont. Installs and upgrades, apparently, nobody is 
available ever on the tuesday/thursday allotment. ever. Which kinds of screws 
us on scheduling infrastructure stuff. kind of important shit.


Realistically all I want from customer service is, availability of customer and 
up to date contact infor, the latter being the most lucrative piece of 
property. Nothing pisses me off more than an out of service number for a 
customer we already talked to.

To rephrase, I guess, Is it a fair thing to ask of outsourced call centers to 
verify contact info and availability?

On Sun, May 15, 2016 at 9:31 PM, Chuck McCown  wrote:

  You can’t have them do the actual scheduling.  Just FIFO reservation list but 
in a small operation, if you don’t have a dispatcher or scheduler, you better 
let the tech see the list and make their own appointments.   Perhaps last half 
hour in each day for the next day or something like that.  

  From: That One Guy /sarcasm 
  Sent: Sunday, May 15, 2016 8:29 PM
  To: af@afmug.com 
  Subject: [AFMUG] outsourced customer service and scheduling

  Those of you using an "answering service" How are they with scheduling? our 
system, Powercode, for now, does have a decent drive time calculator. We have 
specific install/service days and specific infrastructure days. Our custumer 
service could fuck up a wet dream to say the least, theyll send a guy 30 miles 
south of the office, 40 miles nort, then 30 miles south, regularly. Now I 
understand, a service isnt going to call a scheduled customer to bump them, but 
do they normally have basic common sense? 
  Losing our 12 dollar guy is still saving us to have about 10 full crew 
contractor days and a full time 24/7 service. Its a hell of a deal, assuming 
the contracted phones have common sense. Id personally prefer all scheduling be 
done by our tech, the same way it would be with an independents, where he would 
call the customer and adjust as needed.

  is scheduling an issue with outsourced phones?


  -- 

  If you only see yourself as part of the team but you don't see your team as 
part of yourself you have already failed as part of the team.




-- 

If you only see yourself as part of the team but you don't see your team as 
part of yourself you have already failed as part of the team.

Re: [AFMUG] outsourced customer service and scheduling

2016-05-15 Thread CBB - Jay Fuller

we have fought this battle a bit too - - change is nearly impossible.  once 
something has "worked" why bother to change it...
people who facebook in, email in, etc, still get a call from the office to 
verify availability (unless they can verify with me over email or facebook) - 
once i can confirm an appt time i'll schedule it.

i have always wanted the tech to call when in route - they seemingly never do.  
we oftentimes hear from the customer wanting to know where the tech is when the 
allocated window hasn't expired...generally by the time we call them back the 
tech is there...


  - Original Message - 
  From: That One Guy /sarcasm 
  To: af@afmug.com 
  Sent: Sunday, May 15, 2016 9:58 PM
  Subject: Re: [AFMUG] outsourced customer service and scheduling


  we are a VERY small outfit folks, under 1k subs. These things SHOULD not be 
an issue, the "schedulers" share a last name with ownership, need I say more? 
We only allot tuesday and thursday for installs/service calls. Outages get 
priority on any day, but for the last many many years, its been very freaking 
simple, schedule it on the next available slot on tuesday or thruday to get 
that slot alloted, VERIFY contact info and availability and Tech will get to it 
sooner if they can.


  Instead, they dont allot the existing slot, they create a ticket, which half 
the time doesnt even get turned over to the tech side and say theyll get back 
with them, which they wont. Installs and upgrades, apparently, nobody is 
available ever on the tuesday/thursday allotment. ever. Which kinds of screws 
us on scheduling infrastructure stuff. kind of important shit.




  Realistically all I want from customer service is, availability of customer 
and up to date contact infor, the latter being the most lucrative piece of 
property. Nothing pisses me off more than an out of service number for a 
customer we already talked to.


  To rephrase, I guess, Is it a fair thing to ask of outsourced call centers to 
verify contact info and availability?


  On Sun, May 15, 2016 at 9:31 PM, Chuck McCown  wrote:

You can’t have them do the actual scheduling.  Just FIFO reservation list 
but in a small operation, if you don’t have a dispatcher or scheduler, you 
better let the tech see the list and make their own appointments.   Perhaps 
last half hour in each day for the next day or something like that.  

From: That One Guy /sarcasm 
Sent: Sunday, May 15, 2016 8:29 PM
To: af@afmug.com 
Subject: [AFMUG] outsourced customer service and scheduling

Those of you using an "answering service" How are they with scheduling? our 
system, Powercode, for now, does have a decent drive time calculator. We have 
specific install/service days and specific infrastructure days. Our custumer 
service could fuck up a wet dream to say the least, theyll send a guy 30 miles 
south of the office, 40 miles nort, then 30 miles south, regularly. Now I 
understand, a service isnt going to call a scheduled customer to bump them, but 
do they normally have basic common sense? 
Losing our 12 dollar guy is still saving us to have about 10 full crew 
contractor days and a full time 24/7 service. Its a hell of a deal, assuming 
the contracted phones have common sense. Id personally prefer all scheduling be 
done by our tech, the same way it would be with an independents, where he would 
call the customer and adjust as needed.

is scheduling an issue with outsourced phones?


-- 

If you only see yourself as part of the team but you don't see your team as 
part of yourself you have already failed as part of the team.





  -- 

  If you only see yourself as part of the team but you don't see your team as 
part of yourself you have already failed as part of the team.

Re: [AFMUG] Upstream BGP Questionairre

2016-05-15 Thread Faisal Imtiaz
There is a bit of if and but invovled here... 

having said that the best way is to ask the basic question, to your upstream:- 

A) Do you support Blackhole Community ? 

B) If yes, what is it ? and is there any setup / configuration required for my 
bgp session ? 

== 
If you are dealing with a named upstream, you can find a lot of their 
communities listed here 

http://onestep.net/communities/ 

== 

Regards 

Faisal Imtiaz 
Snappy Internet & Telecom 
7266 SW 48 Street 
Miami, FL 33155 
Tel: 305 663 5518 x 232 

Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net 

> From: "That One Guy /sarcasm" 
> To: af@afmug.com
> Sent: Sunday, May 15, 2016 10:21:44 PM
> Subject: Re: [AFMUG] Upstream BGP Questionairre

> that request, lacking my fundamental understanding of the terminology, would 
> be
> phrased how?

> On Sat, May 14, 2016 at 5:56 PM, Josh Baird < joshba...@gmail.com > wrote:

>> Yes, it requires your upstream to support a blackhole BGP community. This 
>> allows
>> you to advertise host routes (/32 or smaller) to them using a specific BGP
>> community when you want your ISP to drop all traffic for the prefix before it
>> reaches you. This is -very- useful for DDoS defense.
>> Josh

>> On Sat, May 14, 2016 at 4:16 PM, That One Guy /sarcasm <
>> thatoneguyst...@gmail.com > wrote:

>>> That requires something specific?
>>> On May 14, 2016 7:33 AM, "Erich Kaiser" < er...@northcentraltower.com > 
>>> wrote:

 We have started requiring our upstreams to filter by ASN vs Netblock. We 
 are
 moving away from upstreams that do not utilize IRR Entries and require
 intervention every time we want to make a change, but it is continuous for 
 us,
 so for most guys the one time setup is not a big deal, plus the upstream 
 has to
 be trusting enough that we will have the correct filtering on our end.

 Steve, I would add Blackhole BGP community or session to your list.

 Erich Kaiser
 The Fusion Network
 er...@gotfusion.net
 Office: 630-621-4804
 Cell: 630-777-9291

 On Sat, May 14, 2016 at 6:34 AM, Paul Stewart < p...@paulstewart.org > 
 wrote:

> Or, quite a number of carriers (especially in APAC, some carriers in 
> Canada, a
> few in the US, and definitely a large number in Europe) will say “do you 
> have
> an IRR entry at RADB?” and if you say yes then they will use the route 
> object
> information but if you say no then they will tell you to open a ticket 
> with
> their NOC each time you have a prefix to add/remove ….

> I’m actually surprised by the number of transit providers that don’t’ 
> support
> automation via IRR

> Paul

> From: Af [mailto: af-boun...@afmug.com ] On Behalf Of Faisal Imtiaz
> Sent: May 13, 2016 9:25 PM
> To: af@afmug.com
> Subject: Re: [AFMUG] Upstream BGP Questionairre

> Let me clarify this a bit more...

> You are recommending that one creates it's own AS Object in the IRR..(aka 
> learns
> and manages their own RR entries) (it really does not matter which IRR it 
> is,
> at the end of the day they are all sort of synced, it is only a question 
> of who
> is maintaining it, and who can provide help to newbies). .. BTW, I agree 
> with
> this.. however 

> Cause at the end of the day, someone in the up-stream is very likely to 
> create
> the record for you, if it is needed by them...

> This is one of those things that most carriers find... "too much trouble 
> to
> teach vs just do it for that network !"

> :)

> Regards.

> Faisal Imtiaz
> Snappy Internet & Telecom
> 7266 SW 48 Street
> Miami, FL 33155
> Tel: 305 663 5518 x 232

> Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net

>> From: "George Skorup" < geo...@cbcast.com >
>> To: af@afmug.com
>> Sent: Friday, May 13, 2016 7:15:26 PM
>> Subject: Re: [AFMUG] Upstream BGP Questionairre
>> I recommend adding your route or AS objects in ARIN's IRR. Merit RADb is 
>> not
>> free. Most carriers use RADb, and RADb mirrors ARIN's IRR anyway.

>> On 5/13/2016 3:49 PM, Faisal Imtiaz wrote:

>>> See answers in-line below:-

>>> Faisal Imtiaz
>>> Snappy Internet & Telecom
>>> 7266 SW 48 Street
>>> Miami, FL 33155
>>> Tel: 305 663 5518 x 232

>>> Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net

 From: "That One Guy /sarcasm" 
 To: af@afmug.com
 Sent: Friday, May 13, 2016 11:35:10 AM
 Subject: [AFMUG] Upstream BGP Questionairre
 Im going to expose the breadth of my incompetence here, but there are 
 some
 questions in this document I want to make sure im answering accurately

 1. Are you the owner of the AS Number with RIR- This im assuming is 

Re: [AFMUG] outsourced customer service and scheduling

2016-05-15 Thread CBB - Jay Fuller

we have moved to "infrastructure" days as well.  if you don't schedule it, it 
don't get done...

  - Original Message - 
  From: That One Guy /sarcasm 
  To: af@afmug.com 
  Sent: Sunday, May 15, 2016 9:29 PM
  Subject: [AFMUG] outsourced customer service and scheduling


  Those of you using an "answering service" How are they with scheduling? our 
system, Powercode, for now, does have a decent drive time calculator. We have 
specific install/service days and specific infrastructure days. Our custumer 
service could fuck up a wet dream to say the least, theyll send a guy 30 miles 
south of the office, 40 miles nort, then 30 miles south, regularly. Now I 
understand, a service isnt going to call a scheduled customer to bump them, but 
do they normally have basic common sense?
  Losing our 12 dollar guy is still saving us to have about 10 full crew 
contractor days and a full time 24/7 service. Its a hell of a deal, assuming 
the contracted phones have common sense. Id personally prefer all scheduling be 
done by our tech, the same way it would be with an independents, where he would 
call the customer and adjust as needed.


  is scheduling an issue with outsourced phones?



  -- 

  If you only see yourself as part of the team but you don't see your team as 
part of yourself you have already failed as part of the team.

Re: [AFMUG] outsourced customer service and scheduling

2016-05-15 Thread That One Guy /sarcasm
we are a VERY small outfit folks, under 1k subs. These things SHOULD not be
an issue, the "schedulers" share a last name with ownership, need I say
more? We only allot tuesday and thursday for installs/service calls.
Outages get priority on any day, but for the last many many years, its been
very freaking simple, schedule it on the next available slot on tuesday or
thruday to get that slot alloted, VERIFY contact info and availability and
Tech will get to it sooner if they can.

Instead, they dont allot the existing slot, they create a ticket, which
half the time doesnt even get turned over to the tech side and say theyll
get back with them, which they wont. Installs and upgrades, apparently,
nobody is available ever on the tuesday/thursday allotment. ever. Which
kinds of screws us on scheduling infrastructure stuff. kind of
important shit.


Realistically all I want from customer service is, availability of customer
and up to date contact infor, the latter being the most lucrative piece of
property. Nothing pisses me off more than an out of service number for a
customer we already talked to.

To rephrase, I guess, Is it a fair thing to ask of outsourced call centers
to verify contact info and availability?

On Sun, May 15, 2016 at 9:31 PM, Chuck McCown  wrote:

> You can’t have them do the actual scheduling.  Just FIFO reservation list
> but in a small operation, if you don’t have a dispatcher or scheduler, you
> better let the tech see the list and make their own appointments.   Perhaps
> last half hour in each day for the next day or something like that.
>
> *From:* That One Guy /sarcasm 
> *Sent:* Sunday, May 15, 2016 8:29 PM
> *To:* af@afmug.com
> *Subject:* [AFMUG] outsourced customer service and scheduling
>
> Those of you using an "answering service" How are they with scheduling?
> our system, Powercode, for now, does have a decent drive time calculator.
> We have specific install/service days and specific infrastructure days. Our
> custumer service could fuck up a wet dream to say the least, theyll send a
> guy 30 miles south of the office, 40 miles nort, then 30 miles south,
> regularly. Now I understand, a service isnt going to call a scheduled
> customer to bump them, but do they normally have basic common sense?
> Losing our 12 dollar guy is still saving us to have about 10 full crew
> contractor days and a full time 24/7 service. Its a hell of a deal,
> assuming the contracted phones have common sense. Id personally prefer all
> scheduling be done by our tech, the same way it would be with an
> independents, where he would call the customer and adjust as needed.
>
> is scheduling an issue with outsourced phones?
>
> --
> If you only see yourself as part of the team but you don't see your team
> as part of yourself you have already failed as part of the team.
>



-- 
If you only see yourself as part of the team but you don't see your team as
part of yourself you have already failed as part of the team.


Re: [AFMUG] outsourced customer service and scheduling

2016-05-15 Thread Chuck McCown
You can’t have them do the actual scheduling.  Just FIFO reservation list but 
in a small operation, if you don’t have a dispatcher or scheduler, you better 
let the tech see the list and make their own appointments.   Perhaps last half 
hour in each day for the next day or something like that.  

From: That One Guy /sarcasm 
Sent: Sunday, May 15, 2016 8:29 PM
To: af@afmug.com 
Subject: [AFMUG] outsourced customer service and scheduling

Those of you using an "answering service" How are they with scheduling? our 
system, Powercode, for now, does have a decent drive time calculator. We have 
specific install/service days and specific infrastructure days. Our custumer 
service could fuck up a wet dream to say the least, theyll send a guy 30 miles 
south of the office, 40 miles nort, then 30 miles south, regularly. Now I 
understand, a service isnt going to call a scheduled customer to bump them, but 
do they normally have basic common sense? 
Losing our 12 dollar guy is still saving us to have about 10 full crew 
contractor days and a full time 24/7 service. Its a hell of a deal, assuming 
the contracted phones have common sense. Id personally prefer all scheduling be 
done by our tech, the same way it would be with an independents, where he would 
call the customer and adjust as needed.

is scheduling an issue with outsourced phones?


-- 

If you only see yourself as part of the team but you don't see your team as 
part of yourself you have already failed as part of the team.

Re: [AFMUG] outsourced customer service and scheduling

2016-05-15 Thread Josh Luthman
We schedule installs ASAP.  Service calls go through the office before
booking.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373
On May 15, 2016 10:29 PM, "That One Guy /sarcasm" 
wrote:

> Those of you using an "answering service" How are they with scheduling?
> our system, Powercode, for now, does have a decent drive time calculator.
> We have specific install/service days and specific infrastructure days. Our
> custumer service could fuck up a wet dream to say the least, theyll send a
> guy 30 miles south of the office, 40 miles nort, then 30 miles south,
> regularly. Now I understand, a service isnt going to call a scheduled
> customer to bump them, but do they normally have basic common sense?
> Losing our 12 dollar guy is still saving us to have about 10 full crew
> contractor days and a full time 24/7 service. Its a hell of a deal,
> assuming the contracted phones have common sense. Id personally prefer all
> scheduling be done by our tech, the same way it would be with an
> independents, where he would call the customer and adjust as needed.
>
> is scheduling an issue with outsourced phones?
>
> --
> If you only see yourself as part of the team but you don't see your team
> as part of yourself you have already failed as part of the team.
>


[AFMUG] outsourced customer service and scheduling

2016-05-15 Thread That One Guy /sarcasm
Those of you using an "answering service" How are they with scheduling? our
system, Powercode, for now, does have a decent drive time calculator. We
have specific install/service days and specific infrastructure days. Our
custumer service could fuck up a wet dream to say the least, theyll send a
guy 30 miles south of the office, 40 miles nort, then 30 miles south,
regularly. Now I understand, a service isnt going to call a scheduled
customer to bump them, but do they normally have basic common sense?
Losing our 12 dollar guy is still saving us to have about 10 full crew
contractor days and a full time 24/7 service. Its a hell of a deal,
assuming the contracted phones have common sense. Id personally prefer all
scheduling be done by our tech, the same way it would be with an
independents, where he would call the customer and adjust as needed.

is scheduling an issue with outsourced phones?

-- 
If you only see yourself as part of the team but you don't see your team as
part of yourself you have already failed as part of the team.


Re: [AFMUG] Upstream BGP Questionairre

2016-05-15 Thread That One Guy /sarcasm
that request, lacking my fundamental understanding of the terminology,
would be phrased how?

On Sat, May 14, 2016 at 5:56 PM, Josh Baird  wrote:

> Yes, it requires your upstream to support a blackhole BGP community.  This
> allows you to advertise host routes (/32 or smaller) to them using a
> specific BGP community when you want your ISP to drop all traffic for the
> prefix before it reaches you.  This is -very- useful for DDoS defense.
>
> Josh
>
> On Sat, May 14, 2016 at 4:16 PM, That One Guy /sarcasm <
> thatoneguyst...@gmail.com> wrote:
>
>> That requires something specific?
>> On May 14, 2016 7:33 AM, "Erich Kaiser" 
>> wrote:
>>
>>> We have started requiring our upstreams to filter by ASN vs Netblock.
>>> We are moving away from upstreams that do not utilize IRR Entries and
>>> require intervention every time we want to make a change, but it is
>>> continuous for us, so for most guys the one time setup is not a big deal,
>>> plus the upstream has to be trusting enough that we will have the correct
>>> filtering on our end.
>>>
>>> Steve, I would add Blackhole BGP community or session to your list.
>>>
>>> Erich Kaiser
>>> The Fusion Network
>>> er...@gotfusion.net
>>> Office: 630-621-4804
>>> Cell: 630-777-9291
>>>
>>> On Sat, May 14, 2016 at 6:34 AM, Paul Stewart 
>>> wrote:
>>>
 Or, quite a number of carriers (especially in APAC, some carriers in
 Canada, a few in the US, and definitely a large number in Europe) will say
 “do you have an IRR entry at RADB?” and if you say yes then they will use
 the route object information but if you say no then they will tell you to
 open a ticket with their NOC each time you have a prefix to add/remove ….



 I’m actually surprised by the number of transit providers that don’t’
 support automation via IRR



 Paul





 *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Faisal Imtiaz
 *Sent:* May 13, 2016 9:25 PM
 *To:* af@afmug.com
 *Subject:* Re: [AFMUG] Upstream BGP Questionairre



 Let me clarify this a bit more...



 You are recommending that one creates it's own AS Object in the
 IRR..(aka learns and manages their own RR entries) (it really does not
 matter which IRR it is, at the end of the day they are all sort of synced,
 it is only a question of who is maintaining it, and who can provide help to
 newbies). .. BTW, I agree with this.. however 



 Cause at the end of the day, someone in the up-stream is very likely to
 create the record for you, if it is needed by them...

 This is one of those things that most carriers find... "too much
 trouble to teach vs just do it for that network !"



 :)



 Regards.



 Faisal Imtiaz
 Snappy Internet & Telecom
 7266 SW 48 Street
 Miami, FL 33155
 Tel: 305 663 5518 x 232

 Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net


 --

 *From: *"George Skorup" 
 *To: *af@afmug.com
 *Sent: *Friday, May 13, 2016 7:15:26 PM
 *Subject: *Re: [AFMUG] Upstream BGP Questionairre

 I recommend adding your route or AS objects in ARIN's IRR. Merit RADb
 is not free. Most carriers use RADb, and RADb mirrors ARIN's IRR anyway.

 On 5/13/2016 3:49 PM, Faisal Imtiaz wrote:

 See answers in-line below:-



 Faisal Imtiaz
 Snappy Internet & Telecom
 7266 SW 48 Street
 Miami, FL 33155
 Tel: 305 663 5518 x 232

 Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net


 --

 *From: *"That One Guy /sarcasm" 
 
 *To: *af@afmug.com
 *Sent: *Friday, May 13, 2016 11:35:10 AM
 *Subject: *[AFMUG] Upstream BGP Questionairre

 Im going to expose the breadth of my incompetence here, but there are
 some questions in this document I want to make sure im answering accurately

 1. Are you the owner of the AS Number with RIR- This im assuming is our
 ARIN direct allocation?

 They are asking if you have a AS # assigned to you from ... (would be
 ARIN for North America).

 2. Are you registered with an Internet Routing Registry? - Im not sure
 what this is, is this also ARIN or do I need to register something
 elsewhere?

 Routing Registry it is a way to build authorized prefixes from a
 DataBase...

 You can read up about it from here
 https://www.arin.net/resources/routing/


 Justin Wilson did a blog about it too...
 http://www.mtin.net/blog/?p=245



 and yes ARIN also provides a Routing Registry Service ... (along with a

Re: [AFMUG] TimeClock for workers

2016-05-15 Thread That One Guy /sarcasm
almost every small business from auto mechanics, to car dealers to drs
offices around here uses time force

On Sun, May 15, 2016 at 4:30 PM, Josh Luthman 
wrote:

> Then build your local database and application...
>
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
> On May 15, 2016 5:24 PM, "Jason McKemie" 
> wrote:
>
>> I just need something to take identification (pin, biometric, etc.) and
>> then keep a local database for importing into QuickBooks. I've found a
>> couple of things, none that do tips as well though. I don't want mobile for
>> my application.
>>
>> I went through this same thing when I was looking for an iPad POS system.
>> Every company wants to charge a monthly fee - because who doesn't want free
>> recurring income? Finally found one that I could buy outright - it has paid
>> for itself several times over.
>>
>> On Sunday, May 15, 2016, Josh Luthman 
>> wrote:
>>
>>> If you do mobile only they wouldn't make any money.  You buy the
>>> hardware it still has to go to a service to log.  What's the alternative,
>>> waste your time making your own?
>>>
>>>
>>> Josh Luthman
>>> Office: 937-552-2340
>>> Direct: 937-552-2343
>>> 1100 Wayne St
>>> Suite 1337
>>> Troy, OH 45373
>>>
>>> On Sun, May 15, 2016 at 3:14 PM, Jason McKemie <
>>> j.mcke...@veloxinetbroadband.com> wrote:
>>>
 uAttend looks good except for the monthly fees. Not sure why I'd need a
 pay service to track hours. I've also been looking for something where tips
 can be input and tracked as well.

 On Sunday, May 15, 2016, Josh Reynolds  wrote:

> uAttend
> On May 15, 2016 1:29 PM, "Roland Houin"  wrote:
>
>> what are people using to track time for users (remote & inhouse).
>> we're doing it manually now, but I would think there have to be some
>> good phone apps.
>> it would be nice it if made it easy to import into intuit payroll..
>>
>> Roland Houin
>> Fourway.Net
>>
>>
>>>


-- 
If you only see yourself as part of the team but you don't see your team as
part of yourself you have already failed as part of the team.


Re: [AFMUG] TimeClock for workers

2016-05-15 Thread Josh Luthman
Then build your local database and application...

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373
On May 15, 2016 5:24 PM, "Jason McKemie" 
wrote:

> I just need something to take identification (pin, biometric, etc.) and
> then keep a local database for importing into QuickBooks. I've found a
> couple of things, none that do tips as well though. I don't want mobile for
> my application.
>
> I went through this same thing when I was looking for an iPad POS system.
> Every company wants to charge a monthly fee - because who doesn't want free
> recurring income? Finally found one that I could buy outright - it has paid
> for itself several times over.
>
> On Sunday, May 15, 2016, Josh Luthman  wrote:
>
>> If you do mobile only they wouldn't make any money.  You buy the hardware
>> it still has to go to a service to log.  What's the alternative, waste your
>> time making your own?
>>
>>
>> Josh Luthman
>> Office: 937-552-2340
>> Direct: 937-552-2343
>> 1100 Wayne St
>> Suite 1337
>> Troy, OH 45373
>>
>> On Sun, May 15, 2016 at 3:14 PM, Jason McKemie <
>> j.mcke...@veloxinetbroadband.com> wrote:
>>
>>> uAttend looks good except for the monthly fees. Not sure why I'd need a
>>> pay service to track hours. I've also been looking for something where tips
>>> can be input and tracked as well.
>>>
>>> On Sunday, May 15, 2016, Josh Reynolds  wrote:
>>>
 uAttend
 On May 15, 2016 1:29 PM, "Roland Houin"  wrote:

> what are people using to track time for users (remote & inhouse).
> we're doing it manually now, but I would think there have to be some
> good phone apps.
> it would be nice it if made it easy to import into intuit payroll..
>
> Roland Houin
> Fourway.Net
>
>
>>


Re: [AFMUG] TimeClock for workers

2016-05-15 Thread Jason McKemie
I just need something to take identification (pin, biometric, etc.) and
then keep a local database for importing into QuickBooks. I've found a
couple of things, none that do tips as well though. I don't want mobile for
my application.

I went through this same thing when I was looking for an iPad POS system.
Every company wants to charge a monthly fee - because who doesn't want free
recurring income? Finally found one that I could buy outright - it has paid
for itself several times over.

On Sunday, May 15, 2016, Josh Luthman  wrote:

> If you do mobile only they wouldn't make any money.  You buy the hardware
> it still has to go to a service to log.  What's the alternative, waste your
> time making your own?
>
>
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>
> On Sun, May 15, 2016 at 3:14 PM, Jason McKemie <
> j.mcke...@veloxinetbroadband.com
> > wrote:
>
>> uAttend looks good except for the monthly fees. Not sure why I'd need a
>> pay service to track hours. I've also been looking for something where tips
>> can be input and tracked as well.
>>
>> On Sunday, May 15, 2016, Josh Reynolds > > wrote:
>>
>>> uAttend
>>> On May 15, 2016 1:29 PM, "Roland Houin"  wrote:
>>>
 what are people using to track time for users (remote & inhouse).
 we're doing it manually now, but I would think there have to be some
 good phone apps.
 it would be nice it if made it easy to import into intuit payroll..

 Roland Houin
 Fourway.Net


>


Re: [AFMUG] TimeClock for workers

2016-05-15 Thread Josh Luthman
If you do mobile only they wouldn't make any money.  You buy the hardware
it still has to go to a service to log.  What's the alternative, waste your
time making your own?


Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Sun, May 15, 2016 at 3:14 PM, Jason McKemie <
j.mcke...@veloxinetbroadband.com> wrote:

> uAttend looks good except for the monthly fees. Not sure why I'd need a
> pay service to track hours. I've also been looking for something where tips
> can be input and tracked as well.
>
> On Sunday, May 15, 2016, Josh Reynolds  wrote:
>
>> uAttend
>> On May 15, 2016 1:29 PM, "Roland Houin"  wrote:
>>
>>> what are people using to track time for users (remote & inhouse).
>>> we're doing it manually now, but I would think there have to be some
>>> good phone apps.
>>> it would be nice it if made it easy to import into intuit payroll..
>>>
>>> Roland Houin
>>> Fourway.Net
>>>
>>>


Re: [AFMUG] TimeClock for workers

2016-05-15 Thread Ty Featherling
We use Tsheets.com. Our techs use the app and it GPS tracks them throughout
the day. In-office uses the Web page, no tracking. Imports to quick books
nicely.
On May 15, 2016 2:22 PM,  wrote:

> We use timeforce.  We have had some issues with it entirely related to our
> losing some passwords etc.
> It was working great.
>
> *From:* CBB - Jay Fuller 
> *Sent:* Sunday, May 15, 2016 12:49 PM
> *To:* af@afmug.com
> *Subject:* Re: [AFMUG] TimeClock for workers
>
>
> An it consulting client I have used an application called timeforce.  It
> is web-based
>
> Sent from my Verizon 4G LTE Smartphone
>
> - Reply message -
> From: "Roland Houin" 
> To: "afmug" 
> Subject: [AFMUG] TimeClock for workers
> Date: Sun, May 15, 2016 1:29 PM
>
> what are people using to track time for users (remote & inhouse).
> we're doing it manually now, but I would think there have to be some
> good phone apps.
> it would be nice it if made it easy to import into intuit payroll..
>
> Roland Houin
> Fourway.Net
>
>
>


Re: [AFMUG] TimeClock for workers

2016-05-15 Thread chuck
We use timeforce.  We have had some issues with it entirely related to our 
losing some passwords etc.  
It was working great.  

From: CBB - Jay Fuller 
Sent: Sunday, May 15, 2016 12:49 PM
To: af@afmug.com 
Subject: Re: [AFMUG] TimeClock for workers


An it consulting client I have used an application called timeforce.  It is 
web-based 

Sent from my Verizon 4G LTE Smartphone

- Reply message -
From: "Roland Houin" 
To: "afmug" 
Subject: [AFMUG] TimeClock for workers
Date: Sun, May 15, 2016 1:29 PM


what are people using to track time for users (remote & inhouse).
we're doing it manually now, but I would think there have to be some
good phone apps.
it would be nice it if made it easy to import into intuit payroll..

Roland Houin
Fourway.Net



Re: [AFMUG] TimeClock for workers

2016-05-15 Thread Josh Reynolds
It also auto calculates payroll, can export and import into QuickBooks, has
a mobile app, fingerprint clock in / out, etc.

It's pretty nice, especially for the price.
On May 15, 2016 2:14 PM, "Jason McKemie" 
wrote:

> uAttend looks good except for the monthly fees. Not sure why I'd need a
> pay service to track hours. I've also been looking for something where tips
> can be input and tracked as well.
>
> On Sunday, May 15, 2016, Josh Reynolds  wrote:
>
>> uAttend
>> On May 15, 2016 1:29 PM, "Roland Houin"  wrote:
>>
>>> what are people using to track time for users (remote & inhouse).
>>> we're doing it manually now, but I would think there have to be some
>>> good phone apps.
>>> it would be nice it if made it easy to import into intuit payroll..
>>>
>>> Roland Houin
>>> Fourway.Net
>>>
>>>


Re: [AFMUG] TimeClock for workers

2016-05-15 Thread Jason McKemie
uAttend looks good except for the monthly fees. Not sure why I'd need a pay
service to track hours. I've also been looking for something where tips can
be input and tracked as well.

On Sunday, May 15, 2016, Josh Reynolds  wrote:

> uAttend
> On May 15, 2016 1:29 PM, "Roland Houin"  > wrote:
>
>> what are people using to track time for users (remote & inhouse).
>> we're doing it manually now, but I would think there have to be some
>> good phone apps.
>> it would be nice it if made it easy to import into intuit payroll..
>>
>> Roland Houin
>> Fourway.Net
>>
>>


Re: [AFMUG] TimeClock for workers

2016-05-15 Thread Josh Reynolds
uAttend
On May 15, 2016 1:29 PM, "Roland Houin"  wrote:

> what are people using to track time for users (remote & inhouse).
> we're doing it manually now, but I would think there have to be some
> good phone apps.
> it would be nice it if made it easy to import into intuit payroll..
>
> Roland Houin
> Fourway.Net
>
>


Re: [AFMUG] TimeClock for workers

2016-05-15 Thread CBB - Jay Fuller
An it consulting client I have used an application called timeforce.  It is 
web-based 

Sent from my Verizon 4G LTE Smartphone

- Reply message -
From: "Roland Houin" 
To: "afmug" 
Subject: [AFMUG] TimeClock for workers
Date: Sun, May 15, 2016 1:29 PM

what are people using to track time for users (remote & inhouse).
we're doing it manually now, but I would think there have to be some
good phone apps.
it would be nice it if made it easy to import into intuit payroll..

Roland Houin
Fourway.Net

Re: [AFMUG] TimeClock for workers

2016-05-15 Thread Josh Luthman
RFID tags, cards, and/or mobile app (which you can geo fence to the office)

https://www.uattend.com/


Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Sun, May 15, 2016 at 2:29 PM, Roland Houin  wrote:

> what are people using to track time for users (remote & inhouse).
> we're doing it manually now, but I would think there have to be some
> good phone apps.
> it would be nice it if made it easy to import into intuit payroll..
>
> Roland Houin
> Fourway.Net
>
>


[AFMUG] TimeClock for workers

2016-05-15 Thread Roland Houin
what are people using to track time for users (remote & inhouse).
we're doing it manually now, but I would think there have to be some
good phone apps.
it would be nice it if made it easy to import into intuit payroll..

Roland Houin
Fourway.Net



Re: [AFMUG] Odd issue - Mimosa B11 and Mikrotik

2016-05-15 Thread Josh Reynolds
Woah there are kids here, watch the language! ;)
On May 15, 2016 10:41 AM, "Jaime Solorza"  wrote:

> Orale
> On May 15, 2016 9:36 AM, "Faisal Imtiaz"  wrote:
>
>> hehe.. yes I know.. I guess these are the nuances between Cuban Spanish /
>> Puerto Rican Spanish and Mexican Spanish...
>> There was another Cuban Spanish phrase I could have used, but it would
>> not have been appropriate for the list :)
>>
>> All of them are terms of endearment !  (not ! )
>>
>> :)
>>
>> Faisal Imtiaz
>> Snappy Internet & Telecom
>> 7266 SW 48 Street
>> Miami, FL 33155
>> Tel: 305 663 5518 x 232
>>
>> Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net
>>
>> --
>>
>> *From: *"Jaime Solorza" 
>> *To: *"Animal Farm" 
>> *Sent: *Sunday, May 15, 2016 11:08:41 AM
>> *Subject: *Re: [AFMUG] Odd issue - Mimosa B11 and Mikrotik
>>
>> Carefulcomo...can also be " I eat" ...here is a better
>> translation... "mikrotik vale madre.."
>> On May 15, 2016 8:53 AM, "Faisal Imtiaz" 
>> wrote:
>>
>>> loose translation  'como mierada'  !
>>>
>>>
>>> :)
>>>
>>> Faisal Imtiaz
>>> Snappy Internet & Telecom
>>> 7266 SW 48 Street
>>> Miami, FL 33155
>>> Tel: 305 663 5518 x 232
>>>
>>> Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net
>>>
>>> --
>>>
>>> *From: *"Jaime Solorza" 
>>> *To: *"Animal Farm" 
>>> *Sent: *Sunday, May 15, 2016 10:36:02 AM
>>> *Subject: *Re: [AFMUG] Odd issue - Mimosa B11 and Mikrotik
>>>
>>> ...mikrotik POS?  Piece of Salmon, point of sale,  phaser on stun???
>>> On May 15, 2016 7:34 AM, "Gino Villarini"  wrote:
>>>
 faisal, thanks.  I read this today, but we already fixed the issue by
 replacing the mikrotik POS with a Juniper SRX100 unit... problem solved!
 Thanks to all!

 On Fri, May 13, 2016 at 9:25 AM, Faisal Imtiaz <
 fai...@snappytelecom.net> wrote:

> Which model CCR are you using ?
> Pay attention to the ports you are using on that CCR due to how they
> are connected to the switch chip/CPU.
> e.g. on CCR 1008, don't use the 1st 4 ports (they are all on a switch
> chip with a 1g connection to the CPU, so with nat the packets can be
> hitting the CPU multiple times...
>
> if that does not work... then ..Just for kicks try the
> following:-
>
> Do the tests with one change at a time.
> 
> make sure you are on the latest 6.35.2 ROS and routerboard firmware is
> up to date.
>
> 1) Turn off connection tracking.
>
> 2) change the  interface queue to multi-queue- ethernet  (reboot
> required)
>
> 3) make sure flow control on the ports to the Radio are on.
>
> 4) put a simple queue for the desired BW on the CCR.
> ---
>
> Regards.
>
> Faisal Imtiaz
> Snappy Internet & Telecom
> 7266 SW 48 Street
> Miami, FL 33155
> Tel: 305 663 5518 x 232
>
> Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net
>
> --
>
> *From: *"Gino Villarini" 
> *To: *"Animal Farm" 
> *Sent: *Friday, May 13, 2016 9:01:22 AM
> *Subject: *Re: [AFMUG] Odd issue - Mimosa B11 and Mikrotik
>
> yes,  using fiber, same issue
>
> On Thu, May 12, 2016 at 4:35 PM, can...@believewireless.net <
> p...@believewireless.net> wrote:
>
>> Did you check for duplex mismatch?
>>
>> On Thu, May 12, 2016 at 3:51 PM, Gino Villarini 
>> wrote:
>>
>>> laptop direct to mimosa has no issue
>>>
>>> Get Outlook for iOS 
>>>
>>>
>>>
>>>
>>> On Thu, May 12, 2016 at 12:47 PM -0700, "Jason Wilson" <
>>> ja...@remotelylocated.com> wrote:
>>>
>>> Rory had that issue with SME if the mimosa ptmp the CPU in the
 laptop was maxing out.
 On May 12, 2016 11:39 AM, "Josh Reynolds" 
 wrote:

> http://wiki.mikrotik.com/wiki/Manual:Wiki/Fasttrack#Description
>
>
> On Thu, May 12, 2016 at 1:37 PM, Josh Reynolds <
> j...@kyneticwifi.com> wrote:
> > I don't know much about the CCRs. Do they have FastPath and
> FastTrack
> > enabled by default?
> >
> > On Thu, May 12, 2016 at 1:33 PM, Gino Villarini <
> ginovi...@gmail.com> wrote:
> >> no
> >>
> >> simple config, static ip on the wan, private ip on lan, nat
> >>
> >> On Thu, May 12, 2016 at 2:30 PM, Josh Reynolds <
> j...@kyneticwifi.com> wrote:
> >>>
> >>> Did you copy the config from one CCR to the other?
> 

Re: [AFMUG] Odd issue - Mimosa B11 and Mikrotik

2016-05-15 Thread Jaime Solorza
Orale
On May 15, 2016 9:36 AM, "Faisal Imtiaz"  wrote:

> hehe.. yes I know.. I guess these are the nuances between Cuban Spanish /
> Puerto Rican Spanish and Mexican Spanish...
> There was another Cuban Spanish phrase I could have used, but it would not
> have been appropriate for the list :)
>
> All of them are terms of endearment !  (not ! )
>
> :)
>
> Faisal Imtiaz
> Snappy Internet & Telecom
> 7266 SW 48 Street
> Miami, FL 33155
> Tel: 305 663 5518 x 232
>
> Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net
>
> --
>
> *From: *"Jaime Solorza" 
> *To: *"Animal Farm" 
> *Sent: *Sunday, May 15, 2016 11:08:41 AM
> *Subject: *Re: [AFMUG] Odd issue - Mimosa B11 and Mikrotik
>
> Carefulcomo...can also be " I eat" ...here is a better
> translation... "mikrotik vale madre.."
> On May 15, 2016 8:53 AM, "Faisal Imtiaz"  wrote:
>
>> loose translation  'como mierada'  !
>>
>>
>> :)
>>
>> Faisal Imtiaz
>> Snappy Internet & Telecom
>> 7266 SW 48 Street
>> Miami, FL 33155
>> Tel: 305 663 5518 x 232
>>
>> Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net
>>
>> --
>>
>> *From: *"Jaime Solorza" 
>> *To: *"Animal Farm" 
>> *Sent: *Sunday, May 15, 2016 10:36:02 AM
>> *Subject: *Re: [AFMUG] Odd issue - Mimosa B11 and Mikrotik
>>
>> ...mikrotik POS?  Piece of Salmon, point of sale,  phaser on stun???
>> On May 15, 2016 7:34 AM, "Gino Villarini"  wrote:
>>
>>> faisal, thanks.  I read this today, but we already fixed the issue by
>>> replacing the mikrotik POS with a Juniper SRX100 unit... problem solved!
>>> Thanks to all!
>>>
>>> On Fri, May 13, 2016 at 9:25 AM, Faisal Imtiaz >> > wrote:
>>>
 Which model CCR are you using ?
 Pay attention to the ports you are using on that CCR due to how they
 are connected to the switch chip/CPU.
 e.g. on CCR 1008, don't use the 1st 4 ports (they are all on a switch
 chip with a 1g connection to the CPU, so with nat the packets can be
 hitting the CPU multiple times...

 if that does not work... then ..Just for kicks try the
 following:-

 Do the tests with one change at a time.
 
 make sure you are on the latest 6.35.2 ROS and routerboard firmware is
 up to date.

 1) Turn off connection tracking.

 2) change the  interface queue to multi-queue- ethernet  (reboot
 required)

 3) make sure flow control on the ports to the Radio are on.

 4) put a simple queue for the desired BW on the CCR.
 ---

 Regards.

 Faisal Imtiaz
 Snappy Internet & Telecom
 7266 SW 48 Street
 Miami, FL 33155
 Tel: 305 663 5518 x 232

 Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net

 --

 *From: *"Gino Villarini" 
 *To: *"Animal Farm" 
 *Sent: *Friday, May 13, 2016 9:01:22 AM
 *Subject: *Re: [AFMUG] Odd issue - Mimosa B11 and Mikrotik

 yes,  using fiber, same issue

 On Thu, May 12, 2016 at 4:35 PM, can...@believewireless.net <
 p...@believewireless.net> wrote:

> Did you check for duplex mismatch?
>
> On Thu, May 12, 2016 at 3:51 PM, Gino Villarini 
> wrote:
>
>> laptop direct to mimosa has no issue
>>
>> Get Outlook for iOS 
>>
>>
>>
>>
>> On Thu, May 12, 2016 at 12:47 PM -0700, "Jason Wilson" <
>> ja...@remotelylocated.com> wrote:
>>
>> Rory had that issue with SME if the mimosa ptmp the CPU in the laptop
>>> was maxing out.
>>> On May 12, 2016 11:39 AM, "Josh Reynolds" 
>>> wrote:
>>>
 http://wiki.mikrotik.com/wiki/Manual:Wiki/Fasttrack#Description


 On Thu, May 12, 2016 at 1:37 PM, Josh Reynolds <
 j...@kyneticwifi.com> wrote:
 > I don't know much about the CCRs. Do they have FastPath and
 FastTrack
 > enabled by default?
 >
 > On Thu, May 12, 2016 at 1:33 PM, Gino Villarini <
 ginovi...@gmail.com> wrote:
 >> no
 >>
 >> simple config, static ip on the wan, private ip on lan, nat
 >>
 >> On Thu, May 12, 2016 at 2:30 PM, Josh Reynolds <
 j...@kyneticwifi.com> wrote:
 >>>
 >>> Did you copy the config from one CCR to the other?
 >>>
 >>> On Thu, May 12, 2016 at 1:24 PM, Gino Villarini <
 ginovi...@gmail.com>
 >>> wrote:
 >>> > Got a customer with a dedicated pipe, 250 Mbps
 >>> >
 >>> > Mimosa B11 to a CCR
 >>> >
 >>> > BW test from the CCR to 

Re: [AFMUG] Odd issue - Mimosa B11 and Mikrotik

2016-05-15 Thread Faisal Imtiaz
hehe.. yes I know.. I guess these are the nuances between Cuban Spanish / 
Puerto Rican Spanish and Mexican Spanish... 
There was another Cuban Spanish phrase I could have used, but it would not have 
been appropriate for the list :) 

All of them are terms of endearment ! (not ! ) 

:) 

Faisal Imtiaz 
Snappy Internet & Telecom 
7266 SW 48 Street 
Miami, FL 33155 
Tel: 305 663 5518 x 232 

Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net 

> From: "Jaime Solorza" 
> To: "Animal Farm" 
> Sent: Sunday, May 15, 2016 11:08:41 AM
> Subject: Re: [AFMUG] Odd issue - Mimosa B11 and Mikrotik

> Carefulcomo...can also be " I eat" ...here is a better
> translation... "mikrotik vale madre.."
> On May 15, 2016 8:53 AM, "Faisal Imtiaz" < fai...@snappytelecom.net > wrote:

>> loose translation  'como mierada' !

>> :)

>> Faisal Imtiaz
>> Snappy Internet & Telecom
>> 7266 SW 48 Street
>> Miami, FL 33155
>> Tel: 305 663 5518 x 232

>> Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net

>>> From: "Jaime Solorza" < losguyswirel...@gmail.com >
>>> To: "Animal Farm" < af@afmug.com >
>>> Sent: Sunday, May 15, 2016 10:36:02 AM
>>> Subject: Re: [AFMUG] Odd issue - Mimosa B11 and Mikrotik

>>> ...mikrotik POS? Piece of Salmon, point of sale, phaser on stun???
>>> On May 15, 2016 7:34 AM, "Gino Villarini" < ginovi...@gmail.com > wrote:

 faisal, thanks. I read this today, but we already fixed the issue by 
 replacing
 the mikrotik POS with a Juniper SRX100 unit... problem solved!
 Thanks to all!

 On Fri, May 13, 2016 at 9:25 AM, Faisal Imtiaz < fai...@snappytelecom.net >
 wrote:

> Which model CCR are you using ?
> Pay attention to the ports you are using on that CCR due to how they are
> connected to the switch chip/CPU.
> e.g. on CCR 1008, don't use the 1st 4 ports (they are all on a switch 
> chip with
> a 1g connection to the CPU, so with nat the packets can be hitting the CPU
> multiple times...

> if that does not work... then ..Just for kicks try the following:-

> Do the tests with one change at a time.
> 
> make sure you are on the latest 6.35.2 ROS and routerboard firmware is up 
> to
> date.

> 1) Turn off connection tracking.

> 2) change the interface queue to multi-queue- ethernet (reboot required)

> 3) make sure flow control on the ports to the Radio are on.

> 4) put a simple queue for the desired BW on the CCR.
> ---

> Regards.

> Faisal Imtiaz
> Snappy Internet & Telecom
> 7266 SW 48 Street
> Miami, FL 33155
> Tel: 305 663 5518 x 232

> Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net

>> From: "Gino Villarini" < ginovi...@gmail.com >
>> To: "Animal Farm" < af@afmug.com >
>> Sent: Friday, May 13, 2016 9:01:22 AM
>> Subject: Re: [AFMUG] Odd issue - Mimosa B11 and Mikrotik

>> yes, using fiber, same issue

>> On Thu, May 12, 2016 at 4:35 PM, can...@believewireless.net <
>> p...@believewireless.net > wrote:

>>> Did you check for duplex mismatch?

>>> On Thu, May 12, 2016 at 3:51 PM, Gino Villarini < ginovi...@gmail.com > 
>>> wrote:

 laptop direct to mimosa has no issue

 Get Outlook for iOS

 On Thu, May 12, 2016 at 12:47 PM -0700, "Jason Wilson" <
 ja...@remotelylocated.com > wrote:

> Rory had that issue with SME if the mimosa ptmp the CPU in the laptop 
> was maxing
> out.
> On May 12, 2016 11:39 AM, "Josh Reynolds" < j...@kyneticwifi.com > 
> wrote:

>> http://wiki.mikrotik.com/wiki/Manual:Wiki/Fasttrack#Description

>> On Thu, May 12, 2016 at 1:37 PM, Josh Reynolds < 
>> j...@kyneticwifi.com > wrote:
>> > I don't know much about the CCRs. Do they have FastPath and 
>> > FastTrack
>> > enabled by default?

>> > On Thu, May 12, 2016 at 1:33 PM, Gino Villarini < 
>> > ginovi...@gmail.com > wrote:
>> >> no

>> >> simple config, static ip on the wan, private ip on lan, nat

>> >> On Thu, May 12, 2016 at 2:30 PM, Josh Reynolds < 
>> >> j...@kyneticwifi.com > wrote:

>> >>> Did you copy the config from one CCR to the other?

>> >>> On Thu, May 12, 2016 at 1:24 PM, Gino Villarini < 
>> >>> ginovi...@gmail.com >
>> >>> wrote:
>> >>> > Got a customer with a dedicated pipe, 250 Mbps

>> >>> > Mimosa B11 to a CCR

>> >>> > BW test from the CCR to our head router provides the BW no 
>> >>> > problem.

>> >>> > But Laptop (capable) behind CCR in NAT mode, throughput dies 
>> >>> > at about
>> >>> > 120
>> >>> > Mbps

>> >>> > Changed routers, same issue

>> >>> > Any ideas?




Re: [AFMUG] Odd issue - Mimosa B11 and Mikrotik

2016-05-15 Thread Jaime Solorza
Carefulcomo...can also be " I eat" ...here is a better
translation... "mikrotik vale madre.."
On May 15, 2016 8:53 AM, "Faisal Imtiaz"  wrote:

> loose translation  'como mierada'  !
>
>
> :)
>
> Faisal Imtiaz
> Snappy Internet & Telecom
> 7266 SW 48 Street
> Miami, FL 33155
> Tel: 305 663 5518 x 232
>
> Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net
>
> --
>
> *From: *"Jaime Solorza" 
> *To: *"Animal Farm" 
> *Sent: *Sunday, May 15, 2016 10:36:02 AM
> *Subject: *Re: [AFMUG] Odd issue - Mimosa B11 and Mikrotik
>
> ...mikrotik POS?  Piece of Salmon, point of sale,  phaser on stun???
> On May 15, 2016 7:34 AM, "Gino Villarini"  wrote:
>
>> faisal, thanks.  I read this today, but we already fixed the issue by
>> replacing the mikrotik POS with a Juniper SRX100 unit... problem solved!
>> Thanks to all!
>>
>> On Fri, May 13, 2016 at 9:25 AM, Faisal Imtiaz 
>> wrote:
>>
>>> Which model CCR are you using ?
>>> Pay attention to the ports you are using on that CCR due to how they are
>>> connected to the switch chip/CPU.
>>> e.g. on CCR 1008, don't use the 1st 4 ports (they are all on a switch
>>> chip with a 1g connection to the CPU, so with nat the packets can be
>>> hitting the CPU multiple times...
>>>
>>> if that does not work... then ..Just for kicks try the
>>> following:-
>>>
>>> Do the tests with one change at a time.
>>> 
>>> make sure you are on the latest 6.35.2 ROS and routerboard firmware is
>>> up to date.
>>>
>>> 1) Turn off connection tracking.
>>>
>>> 2) change the  interface queue to multi-queue- ethernet  (reboot
>>> required)
>>>
>>> 3) make sure flow control on the ports to the Radio are on.
>>>
>>> 4) put a simple queue for the desired BW on the CCR.
>>> ---
>>>
>>> Regards.
>>>
>>> Faisal Imtiaz
>>> Snappy Internet & Telecom
>>> 7266 SW 48 Street
>>> Miami, FL 33155
>>> Tel: 305 663 5518 x 232
>>>
>>> Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net
>>>
>>> --
>>>
>>> *From: *"Gino Villarini" 
>>> *To: *"Animal Farm" 
>>> *Sent: *Friday, May 13, 2016 9:01:22 AM
>>> *Subject: *Re: [AFMUG] Odd issue - Mimosa B11 and Mikrotik
>>>
>>> yes,  using fiber, same issue
>>>
>>> On Thu, May 12, 2016 at 4:35 PM, can...@believewireless.net <
>>> p...@believewireless.net> wrote:
>>>
 Did you check for duplex mismatch?

 On Thu, May 12, 2016 at 3:51 PM, Gino Villarini 
 wrote:

> laptop direct to mimosa has no issue
>
> Get Outlook for iOS 
>
>
>
>
> On Thu, May 12, 2016 at 12:47 PM -0700, "Jason Wilson" <
> ja...@remotelylocated.com> wrote:
>
> Rory had that issue with SME if the mimosa ptmp the CPU in the laptop
>> was maxing out.
>> On May 12, 2016 11:39 AM, "Josh Reynolds" 
>> wrote:
>>
>>> http://wiki.mikrotik.com/wiki/Manual:Wiki/Fasttrack#Description
>>>
>>>
>>> On Thu, May 12, 2016 at 1:37 PM, Josh Reynolds 
>>> wrote:
>>> > I don't know much about the CCRs. Do they have FastPath and
>>> FastTrack
>>> > enabled by default?
>>> >
>>> > On Thu, May 12, 2016 at 1:33 PM, Gino Villarini <
>>> ginovi...@gmail.com> wrote:
>>> >> no
>>> >>
>>> >> simple config, static ip on the wan, private ip on lan, nat
>>> >>
>>> >> On Thu, May 12, 2016 at 2:30 PM, Josh Reynolds <
>>> j...@kyneticwifi.com> wrote:
>>> >>>
>>> >>> Did you copy the config from one CCR to the other?
>>> >>>
>>> >>> On Thu, May 12, 2016 at 1:24 PM, Gino Villarini <
>>> ginovi...@gmail.com>
>>> >>> wrote:
>>> >>> > Got a customer with a dedicated pipe, 250 Mbps
>>> >>> >
>>> >>> > Mimosa B11 to a CCR
>>> >>> >
>>> >>> > BW test from the CCR to our head router provides the BW no
>>> problem.
>>> >>> >
>>> >>> > But Laptop (capable) behind CCR in NAT mode, throughput dies
>>> at about
>>> >>> > 120
>>> >>> > Mbps
>>> >>> >
>>> >>> > Changed routers, same issue
>>> >>> >
>>> >>> > Any ideas?
>>> >>
>>> >>
>>>
>>

>>>
>>
>


Re: [AFMUG] Odd issue - Mimosa B11 and Mikrotik

2016-05-15 Thread Faisal Imtiaz
loose translation  'como mierada' ! 

:) 

Faisal Imtiaz 
Snappy Internet & Telecom 
7266 SW 48 Street 
Miami, FL 33155 
Tel: 305 663 5518 x 232 

Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net 

> From: "Jaime Solorza" 
> To: "Animal Farm" 
> Sent: Sunday, May 15, 2016 10:36:02 AM
> Subject: Re: [AFMUG] Odd issue - Mimosa B11 and Mikrotik

> ...mikrotik POS? Piece of Salmon, point of sale, phaser on stun???
> On May 15, 2016 7:34 AM, "Gino Villarini" < ginovi...@gmail.com > wrote:

>> faisal, thanks. I read this today, but we already fixed the issue by 
>> replacing
>> the mikrotik POS with a Juniper SRX100 unit... problem solved!
>> Thanks to all!

>> On Fri, May 13, 2016 at 9:25 AM, Faisal Imtiaz < fai...@snappytelecom.net >
>> wrote:

>>> Which model CCR are you using ?
>>> Pay attention to the ports you are using on that CCR due to how they are
>>> connected to the switch chip/CPU.
>>> e.g. on CCR 1008, don't use the 1st 4 ports (they are all on a switch chip 
>>> with
>>> a 1g connection to the CPU, so with nat the packets can be hitting the CPU
>>> multiple times...

>>> if that does not work... then ..Just for kicks try the following:-

>>> Do the tests with one change at a time.
>>> 
>>> make sure you are on the latest 6.35.2 ROS and routerboard firmware is up to
>>> date.

>>> 1) Turn off connection tracking.

>>> 2) change the interface queue to multi-queue- ethernet (reboot required)

>>> 3) make sure flow control on the ports to the Radio are on.

>>> 4) put a simple queue for the desired BW on the CCR.
>>> ---

>>> Regards.

>>> Faisal Imtiaz
>>> Snappy Internet & Telecom
>>> 7266 SW 48 Street
>>> Miami, FL 33155
>>> Tel: 305 663 5518 x 232

>>> Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net

 From: "Gino Villarini" < ginovi...@gmail.com >
 To: "Animal Farm" < af@afmug.com >
 Sent: Friday, May 13, 2016 9:01:22 AM
 Subject: Re: [AFMUG] Odd issue - Mimosa B11 and Mikrotik

 yes, using fiber, same issue

 On Thu, May 12, 2016 at 4:35 PM, can...@believewireless.net <
 p...@believewireless.net > wrote:

> Did you check for duplex mismatch?

> On Thu, May 12, 2016 at 3:51 PM, Gino Villarini < ginovi...@gmail.com > 
> wrote:

>> laptop direct to mimosa has no issue

>> Get Outlook for iOS

>> On Thu, May 12, 2016 at 12:47 PM -0700, "Jason Wilson" <
>> ja...@remotelylocated.com > wrote:

>>> Rory had that issue with SME if the mimosa ptmp the CPU in the laptop 
>>> was maxing
>>> out.
>>> On May 12, 2016 11:39 AM, "Josh Reynolds" < j...@kyneticwifi.com > 
>>> wrote:

 http://wiki.mikrotik.com/wiki/Manual:Wiki/Fasttrack#Description

 On Thu, May 12, 2016 at 1:37 PM, Josh Reynolds < j...@kyneticwifi.com 
 > wrote:
 > I don't know much about the CCRs. Do they have FastPath and FastTrack
 > enabled by default?

 > On Thu, May 12, 2016 at 1:33 PM, Gino Villarini < 
 > ginovi...@gmail.com > wrote:
 >> no

 >> simple config, static ip on the wan, private ip on lan, nat

 >> On Thu, May 12, 2016 at 2:30 PM, Josh Reynolds < 
 >> j...@kyneticwifi.com > wrote:

 >>> Did you copy the config from one CCR to the other?

 >>> On Thu, May 12, 2016 at 1:24 PM, Gino Villarini < 
 >>> ginovi...@gmail.com >
 >>> wrote:
 >>> > Got a customer with a dedicated pipe, 250 Mbps

 >>> > Mimosa B11 to a CCR

 >>> > BW test from the CCR to our head router provides the BW no 
 >>> > problem.

 >>> > But Laptop (capable) behind CCR in NAT mode, throughput dies at 
 >>> > about
 >>> > 120
 >>> > Mbps

 >>> > Changed routers, same issue

 >>> > Any ideas?




Re: [AFMUG] Odd issue - Mimosa B11 and Mikrotik

2016-05-15 Thread Jaime Solorza
...mikrotik POS?  Piece of Salmon, point of sale,  phaser on stun???
On May 15, 2016 7:34 AM, "Gino Villarini"  wrote:

> faisal, thanks.  I read this today, but we already fixed the issue by
> replacing the mikrotik POS with a Juniper SRX100 unit... problem solved!
>
> Thanks to all!
>
> On Fri, May 13, 2016 at 9:25 AM, Faisal Imtiaz 
> wrote:
>
>> Which model CCR are you using ?
>> Pay attention to the ports you are using on that CCR due to how they are
>> connected to the switch chip/CPU.
>> e.g. on CCR 1008, don't use the 1st 4 ports (they are all on a switch
>> chip with a 1g connection to the CPU, so with nat the packets can be
>> hitting the CPU multiple times...
>>
>> if that does not work... then ..Just for kicks try the following:-
>>
>> Do the tests with one change at a time.
>> 
>> make sure you are on the latest 6.35.2 ROS and routerboard firmware is up
>> to date.
>>
>> 1) Turn off connection tracking.
>>
>> 2) change the  interface queue to multi-queue- ethernet  (reboot required)
>>
>> 3) make sure flow control on the ports to the Radio are on.
>>
>> 4) put a simple queue for the desired BW on the CCR.
>> ---
>>
>> Regards.
>>
>> Faisal Imtiaz
>> Snappy Internet & Telecom
>> 7266 SW 48 Street
>> Miami, FL 33155
>> Tel: 305 663 5518 x 232
>>
>> Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net
>>
>> --
>>
>> *From: *"Gino Villarini" 
>> *To: *"Animal Farm" 
>> *Sent: *Friday, May 13, 2016 9:01:22 AM
>> *Subject: *Re: [AFMUG] Odd issue - Mimosa B11 and Mikrotik
>>
>> yes,  using fiber, same issue
>>
>> On Thu, May 12, 2016 at 4:35 PM, can...@believewireless.net <
>> p...@believewireless.net> wrote:
>>
>>> Did you check for duplex mismatch?
>>>
>>> On Thu, May 12, 2016 at 3:51 PM, Gino Villarini 
>>> wrote:
>>>
 laptop direct to mimosa has no issue

 Get Outlook for iOS 




 On Thu, May 12, 2016 at 12:47 PM -0700, "Jason Wilson" <
 ja...@remotelylocated.com> wrote:

 Rory had that issue with SME if the mimosa ptmp the CPU in the laptop
> was maxing out.
> On May 12, 2016 11:39 AM, "Josh Reynolds" 
> wrote:
>
>> http://wiki.mikrotik.com/wiki/Manual:Wiki/Fasttrack#Description
>>
>>
>> On Thu, May 12, 2016 at 1:37 PM, Josh Reynolds 
>> wrote:
>> > I don't know much about the CCRs. Do they have FastPath and
>> FastTrack
>> > enabled by default?
>> >
>> > On Thu, May 12, 2016 at 1:33 PM, Gino Villarini <
>> ginovi...@gmail.com> wrote:
>> >> no
>> >>
>> >> simple config, static ip on the wan, private ip on lan, nat
>> >>
>> >> On Thu, May 12, 2016 at 2:30 PM, Josh Reynolds <
>> j...@kyneticwifi.com> wrote:
>> >>>
>> >>> Did you copy the config from one CCR to the other?
>> >>>
>> >>> On Thu, May 12, 2016 at 1:24 PM, Gino Villarini <
>> ginovi...@gmail.com>
>> >>> wrote:
>> >>> > Got a customer with a dedicated pipe, 250 Mbps
>> >>> >
>> >>> > Mimosa B11 to a CCR
>> >>> >
>> >>> > BW test from the CCR to our head router provides the BW no
>> problem.
>> >>> >
>> >>> > But Laptop (capable) behind CCR in NAT mode, throughput dies at
>> about
>> >>> > 120
>> >>> > Mbps
>> >>> >
>> >>> > Changed routers, same issue
>> >>> >
>> >>> > Any ideas?
>> >>
>> >>
>>
>
>>>
>>
>


Re: [AFMUG] Odd issue - Mimosa B11 and Mikrotik

2016-05-15 Thread Josh Reynolds
:)
On May 15, 2016 8:34 AM, "Gino Villarini"  wrote:

> faisal, thanks.  I read this today, but we already fixed the issue by
> replacing the mikrotik POS with a Juniper SRX100 unit... problem solved!
>
> Thanks to all!
>
> On Fri, May 13, 2016 at 9:25 AM, Faisal Imtiaz 
> wrote:
>
>> Which model CCR are you using ?
>> Pay attention to the ports you are using on that CCR due to how they are
>> connected to the switch chip/CPU.
>> e.g. on CCR 1008, don't use the 1st 4 ports (they are all on a switch
>> chip with a 1g connection to the CPU, so with nat the packets can be
>> hitting the CPU multiple times...
>>
>> if that does not work... then ..Just for kicks try the following:-
>>
>> Do the tests with one change at a time.
>> 
>> make sure you are on the latest 6.35.2 ROS and routerboard firmware is up
>> to date.
>>
>> 1) Turn off connection tracking.
>>
>> 2) change the  interface queue to multi-queue- ethernet  (reboot required)
>>
>> 3) make sure flow control on the ports to the Radio are on.
>>
>> 4) put a simple queue for the desired BW on the CCR.
>> ---
>>
>> Regards.
>>
>> Faisal Imtiaz
>> Snappy Internet & Telecom
>> 7266 SW 48 Street
>> Miami, FL 33155
>> Tel: 305 663 5518 x 232
>>
>> Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net
>>
>> --
>>
>> *From: *"Gino Villarini" 
>> *To: *"Animal Farm" 
>> *Sent: *Friday, May 13, 2016 9:01:22 AM
>> *Subject: *Re: [AFMUG] Odd issue - Mimosa B11 and Mikrotik
>>
>> yes,  using fiber, same issue
>>
>> On Thu, May 12, 2016 at 4:35 PM, can...@believewireless.net <
>> p...@believewireless.net> wrote:
>>
>>> Did you check for duplex mismatch?
>>>
>>> On Thu, May 12, 2016 at 3:51 PM, Gino Villarini 
>>> wrote:
>>>
 laptop direct to mimosa has no issue

 Get Outlook for iOS 




 On Thu, May 12, 2016 at 12:47 PM -0700, "Jason Wilson" <
 ja...@remotelylocated.com> wrote:

 Rory had that issue with SME if the mimosa ptmp the CPU in the laptop
> was maxing out.
> On May 12, 2016 11:39 AM, "Josh Reynolds" 
> wrote:
>
>> http://wiki.mikrotik.com/wiki/Manual:Wiki/Fasttrack#Description
>>
>>
>> On Thu, May 12, 2016 at 1:37 PM, Josh Reynolds 
>> wrote:
>> > I don't know much about the CCRs. Do they have FastPath and
>> FastTrack
>> > enabled by default?
>> >
>> > On Thu, May 12, 2016 at 1:33 PM, Gino Villarini <
>> ginovi...@gmail.com> wrote:
>> >> no
>> >>
>> >> simple config, static ip on the wan, private ip on lan, nat
>> >>
>> >> On Thu, May 12, 2016 at 2:30 PM, Josh Reynolds <
>> j...@kyneticwifi.com> wrote:
>> >>>
>> >>> Did you copy the config from one CCR to the other?
>> >>>
>> >>> On Thu, May 12, 2016 at 1:24 PM, Gino Villarini <
>> ginovi...@gmail.com>
>> >>> wrote:
>> >>> > Got a customer with a dedicated pipe, 250 Mbps
>> >>> >
>> >>> > Mimosa B11 to a CCR
>> >>> >
>> >>> > BW test from the CCR to our head router provides the BW no
>> problem.
>> >>> >
>> >>> > But Laptop (capable) behind CCR in NAT mode, throughput dies at
>> about
>> >>> > 120
>> >>> > Mbps
>> >>> >
>> >>> > Changed routers, same issue
>> >>> >
>> >>> > Any ideas?
>> >>
>> >>
>>
>
>>>
>>
>


Re: [AFMUG] Data center temperatures

2016-05-15 Thread Josh Reynolds
It happens during system start before raid array assembly and before OS boot
On May 15, 2016 8:34 AM, "Josh Luthman"  wrote:

> How would staggered drive start up work?  Or is the array not available
> until the timer is done?
>
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
> On May 15, 2016 1:01 AM, "Josh Reynolds"  wrote:
>
>> A lot of the dell servers I use, as well as a lot of the supermicro
>> servers have that as well. Thankfully many of the RAID JBOD cards I
>> use (softraid ftw, and zfs doesn't like it either) can also stagger
>> drive startup.
>>
>> On Sat, May 14, 2016 at 11:13 PM, Faisal Imtiaz
>>  wrote:
>> > It would be interesting to note that, we are putting in some new
>> servers,
>> > and in the bios these have a setting that delays a random amount of time
>> > between 50 - 120seconds, before returning to power on state after a
>> power
>> > loss   .
>> >
>> > :)
>> >
>> > Faisal Imtiaz
>> > Snappy Internet & Telecom
>> > 7266 SW 48 Street
>> > Miami, FL 33155
>> > Tel: 305 663 5518 x 232
>> >
>> > Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net
>> >
>> > 
>> >
>> > From: "Chuck McCown" 
>> > To: af@afmug.com
>> > Sent: Saturday, May 14, 2016 11:40:09 PM
>> >
>> > Subject: Re: [AFMUG] Data center temperatures
>> >
>> > I remembering being at a data center on a hot summer day.   Power went
>> out,
>> > generator started.  Things were fine... then all the air conditioners
>> > switched on at the same time.  Actually stalled the generator.  We  had
>> to
>> > put sequencers on the AC.
>> >
>> > From: Faisal Imtiaz
>> > Sent: Saturday, May 14, 2016 9:20 PM
>> > To: af@afmug.com
>> > Subject: Re: [AFMUG] Data center temperatures
>> >
>> > FYI, Electrical Code (NECA) and most datacenters require the power not
>> to be
>> > loaded beyond 80% of breaker capacity... i.e. 16amp draw on a 20amp
>> circuit.
>> >
>> > Additionally, one also has to have head room on the power circuit to
>> deal
>> > with start up draw (current rush). It's not pretty when you have a crap
>> load
>> > of servers starting up all together
>> >
>> >
>> > :)
>> >
>> > Faisal Imtiaz
>> > Snappy Internet & Telecom
>> > 7266 SW 48 Street
>> > Miami, FL 33155
>> > Tel: 305 663 5518 x 232
>> >
>> > Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net
>> >
>> > 
>> >
>> > From: "Eric Kuhnke" 
>> > To: af@afmug.com
>> > Sent: Saturday, May 14, 2016 7:50:22 PM
>> > Subject: Re: [AFMUG] Data center temperatures
>> >
>> > How does a 44U cabinet need 208V 60A for storage arrays?
>> >
>> > In a 4U chassis the max hard drives (front and rear) is about 60 x
>> 3.5"...
>> >
>> > Say each drive is 7.5W TDP, that's 450W of drives. Add another 200W for
>> > controller/motherboard and fans. 650W in 4U.
>> >
>> > 44 / 4 = 11
>> >
>> > Multply by 650
>> >
>> > 7150W
>> >
>> > More realistically with a normal amount of drives (like 40 per 4U) a
>> single
>> > 208 30A is sufficient,
>> >
>> > 208 x 30 = 6240W
>> >
>> > Run at max 0.85 load on the circuit, so
>> >
>> > 6240 x 0.85 = 5304W
>> >
>> > In a really dense 2.5" environment all of the above is of course
>> invalid,
>> > you could probably need up to 7900W per cabinet
>> > Then there's 52U cabinets as well...
>> >
>> > On May 13, 2016 6:16 PM, "Paul Stewart"  wrote:
>> >
>> > Yup … general trends on new data centers are pushing those temperatures
>> > higher for efficiency but also with better designs ..
>> >
>> >
>> >
>> > One of our data centers runs at 78F and have no issues – each cabinet is
>> > standard 208V 30A as you mention but can go per cabinet much higher if
>> > needed (ie. 208V 60A for storage arrays)
>> >
>> >
>> >
>> > From: Af [mailto:af-boun...@afmug.com] On Behalf Of Eric Kuhnke
>> > Sent: May 11, 2016 5:15 PM
>> >
>> >
>> > To: af@afmug.com
>> > Subject: Re: [AFMUG] Data center temperatures
>> >
>> >
>> >
>> > There have been some fairly large data set studies done shown that air
>> > intake temperature for huge numbers of servers, at 77-78F does not
>> correlate
>> > with a statistically significant rate of failure.
>> >
>> >
>> http://www.datacenterknowledge.com/archives/2008/09/18/intel-servers-do-fine-with-outside-air/
>> >
>> >
>> http://www.datacenterknowledge.com/archives/2012/03/23/too-hot-for-humans-but-google-servers-keep-humming/
>> >
>> > how/what you do for cooling is definitely dependent on the load.
>> Designing a
>> > colo facility to use a full 208V 30A circuit per cabinet (5.5kW) in a
>> > hot/cold air separated configuration is very different than 'normal'
>> older
>> > facilities that are one large open room.
>> >
>> >
>> >
>> > On Wed, May 11, 2016 at 1:58 PM, Ken Hohhof  wrote:
>> >
>> > I’m not sure you can answer the question 

Re: [AFMUG] Data center temperatures

2016-05-15 Thread Josh Luthman
How would staggered drive start up work?  Or is the array not available
until the timer is done?

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373
On May 15, 2016 1:01 AM, "Josh Reynolds"  wrote:

> A lot of the dell servers I use, as well as a lot of the supermicro
> servers have that as well. Thankfully many of the RAID JBOD cards I
> use (softraid ftw, and zfs doesn't like it either) can also stagger
> drive startup.
>
> On Sat, May 14, 2016 at 11:13 PM, Faisal Imtiaz
>  wrote:
> > It would be interesting to note that, we are putting in some new servers,
> > and in the bios these have a setting that delays a random amount of time
> > between 50 - 120seconds, before returning to power on state after a power
> > loss   .
> >
> > :)
> >
> > Faisal Imtiaz
> > Snappy Internet & Telecom
> > 7266 SW 48 Street
> > Miami, FL 33155
> > Tel: 305 663 5518 x 232
> >
> > Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net
> >
> > 
> >
> > From: "Chuck McCown" 
> > To: af@afmug.com
> > Sent: Saturday, May 14, 2016 11:40:09 PM
> >
> > Subject: Re: [AFMUG] Data center temperatures
> >
> > I remembering being at a data center on a hot summer day.   Power went
> out,
> > generator started.  Things were fine... then all the air conditioners
> > switched on at the same time.  Actually stalled the generator.  We  had
> to
> > put sequencers on the AC.
> >
> > From: Faisal Imtiaz
> > Sent: Saturday, May 14, 2016 9:20 PM
> > To: af@afmug.com
> > Subject: Re: [AFMUG] Data center temperatures
> >
> > FYI, Electrical Code (NECA) and most datacenters require the power not
> to be
> > loaded beyond 80% of breaker capacity... i.e. 16amp draw on a 20amp
> circuit.
> >
> > Additionally, one also has to have head room on the power circuit to deal
> > with start up draw (current rush). It's not pretty when you have a crap
> load
> > of servers starting up all together
> >
> >
> > :)
> >
> > Faisal Imtiaz
> > Snappy Internet & Telecom
> > 7266 SW 48 Street
> > Miami, FL 33155
> > Tel: 305 663 5518 x 232
> >
> > Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net
> >
> > 
> >
> > From: "Eric Kuhnke" 
> > To: af@afmug.com
> > Sent: Saturday, May 14, 2016 7:50:22 PM
> > Subject: Re: [AFMUG] Data center temperatures
> >
> > How does a 44U cabinet need 208V 60A for storage arrays?
> >
> > In a 4U chassis the max hard drives (front and rear) is about 60 x
> 3.5"...
> >
> > Say each drive is 7.5W TDP, that's 450W of drives. Add another 200W for
> > controller/motherboard and fans. 650W in 4U.
> >
> > 44 / 4 = 11
> >
> > Multply by 650
> >
> > 7150W
> >
> > More realistically with a normal amount of drives (like 40 per 4U) a
> single
> > 208 30A is sufficient,
> >
> > 208 x 30 = 6240W
> >
> > Run at max 0.85 load on the circuit, so
> >
> > 6240 x 0.85 = 5304W
> >
> > In a really dense 2.5" environment all of the above is of course invalid,
> > you could probably need up to 7900W per cabinet
> > Then there's 52U cabinets as well...
> >
> > On May 13, 2016 6:16 PM, "Paul Stewart"  wrote:
> >
> > Yup … general trends on new data centers are pushing those temperatures
> > higher for efficiency but also with better designs ..
> >
> >
> >
> > One of our data centers runs at 78F and have no issues – each cabinet is
> > standard 208V 30A as you mention but can go per cabinet much higher if
> > needed (ie. 208V 60A for storage arrays)
> >
> >
> >
> > From: Af [mailto:af-boun...@afmug.com] On Behalf Of Eric Kuhnke
> > Sent: May 11, 2016 5:15 PM
> >
> >
> > To: af@afmug.com
> > Subject: Re: [AFMUG] Data center temperatures
> >
> >
> >
> > There have been some fairly large data set studies done shown that air
> > intake temperature for huge numbers of servers, at 77-78F does not
> correlate
> > with a statistically significant rate of failure.
> >
> >
> http://www.datacenterknowledge.com/archives/2008/09/18/intel-servers-do-fine-with-outside-air/
> >
> >
> http://www.datacenterknowledge.com/archives/2012/03/23/too-hot-for-humans-but-google-servers-keep-humming/
> >
> > how/what you do for cooling is definitely dependent on the load.
> Designing a
> > colo facility to use a full 208V 30A circuit per cabinet (5.5kW) in a
> > hot/cold air separated configuration is very different than 'normal'
> older
> > facilities that are one large open room.
> >
> >
> >
> > On Wed, May 11, 2016 at 1:58 PM, Ken Hohhof  wrote:
> >
> > I’m not sure you can answer the question without knowing the max heat
> load
> > per cabinet and how you manage airflow in the cabinets.
> >
> >
> >
> > AFAIK it used to be standard practice to keep data centers as cold as
> > possible without requiring people to wear parkas, but energy efficiency
> is a
> > consideration now.
> >
> >
> >
> >
> >
> > From: That One Guy 

Re: [AFMUG] Odd issue - Mimosa B11 and Mikrotik

2016-05-15 Thread Gino Villarini
faisal, thanks.  I read this today, but we already fixed the issue by
replacing the mikrotik POS with a Juniper SRX100 unit... problem solved!

Thanks to all!

On Fri, May 13, 2016 at 9:25 AM, Faisal Imtiaz 
wrote:

> Which model CCR are you using ?
> Pay attention to the ports you are using on that CCR due to how they are
> connected to the switch chip/CPU.
> e.g. on CCR 1008, don't use the 1st 4 ports (they are all on a switch chip
> with a 1g connection to the CPU, so with nat the packets can be hitting the
> CPU multiple times...
>
> if that does not work... then ..Just for kicks try the following:-
>
> Do the tests with one change at a time.
> 
> make sure you are on the latest 6.35.2 ROS and routerboard firmware is up
> to date.
>
> 1) Turn off connection tracking.
>
> 2) change the  interface queue to multi-queue- ethernet  (reboot required)
>
> 3) make sure flow control on the ports to the Radio are on.
>
> 4) put a simple queue for the desired BW on the CCR.
> ---
>
> Regards.
>
> Faisal Imtiaz
> Snappy Internet & Telecom
> 7266 SW 48 Street
> Miami, FL 33155
> Tel: 305 663 5518 x 232
>
> Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net
>
> --
>
> *From: *"Gino Villarini" 
> *To: *"Animal Farm" 
> *Sent: *Friday, May 13, 2016 9:01:22 AM
> *Subject: *Re: [AFMUG] Odd issue - Mimosa B11 and Mikrotik
>
> yes,  using fiber, same issue
>
> On Thu, May 12, 2016 at 4:35 PM, can...@believewireless.net <
> p...@believewireless.net> wrote:
>
>> Did you check for duplex mismatch?
>>
>> On Thu, May 12, 2016 at 3:51 PM, Gino Villarini 
>> wrote:
>>
>>> laptop direct to mimosa has no issue
>>>
>>> Get Outlook for iOS 
>>>
>>>
>>>
>>>
>>> On Thu, May 12, 2016 at 12:47 PM -0700, "Jason Wilson" <
>>> ja...@remotelylocated.com> wrote:
>>>
>>> Rory had that issue with SME if the mimosa ptmp the CPU in the laptop
 was maxing out.
 On May 12, 2016 11:39 AM, "Josh Reynolds"  wrote:

> http://wiki.mikrotik.com/wiki/Manual:Wiki/Fasttrack#Description
>
>
> On Thu, May 12, 2016 at 1:37 PM, Josh Reynolds 
> wrote:
> > I don't know much about the CCRs. Do they have FastPath and FastTrack
> > enabled by default?
> >
> > On Thu, May 12, 2016 at 1:33 PM, Gino Villarini 
> wrote:
> >> no
> >>
> >> simple config, static ip on the wan, private ip on lan, nat
> >>
> >> On Thu, May 12, 2016 at 2:30 PM, Josh Reynolds <
> j...@kyneticwifi.com> wrote:
> >>>
> >>> Did you copy the config from one CCR to the other?
> >>>
> >>> On Thu, May 12, 2016 at 1:24 PM, Gino Villarini <
> ginovi...@gmail.com>
> >>> wrote:
> >>> > Got a customer with a dedicated pipe, 250 Mbps
> >>> >
> >>> > Mimosa B11 to a CCR
> >>> >
> >>> > BW test from the CCR to our head router provides the BW no
> problem.
> >>> >
> >>> > But Laptop (capable) behind CCR in NAT mode, throughput dies at
> about
> >>> > 120
> >>> > Mbps
> >>> >
> >>> > Changed routers, same issue
> >>> >
> >>> > Any ideas?
> >>
> >>
>

>>
>