Re: Atrium Upgrade to SP4
You could try an OS file system LINK from the bad address to the new. Create /appl/BMC/AtriumCore/aie/service/datadata/NewTCNZ_ComputerSystem In it put a link (disk mapping?) to /appl/BMC/AtriumCore/aie/service/data/NewTCNZ_ComputerSystem Also add a file with a text explanation as why the link exists (i.e. README.txt) HTH, Joel Joel Senderjdsen...@earthlink.net310.829.5552 -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Simon Ellis Sent: Sunday, May 05, 2013 6:50 PM To: arslist@ARSLIST.ORG Subject: Atrium Upgrade to SP4 Completed an upgrade of Atrium to SP4 last week and have gone to verify the aitrium integration engine and have noticed that post upgrade the file name path in all our mappings for any of our data exchanges has changed. For example pre upgrade the path to where the data file was located was specified in the mapping as: /appl/BMC/AtriumCore/aie/service/data/NewTCNZ_ComputerSystem Post upgrade the path specified is now: /appl/BMC/AtriumCore/aie/service/datadata/NewTCNZ_ComputerSystem It's changed everything to look up everything in a folder called datadata which doesn't exist. I'm now stumped as to how to correct this. I can export everything out of one of our NPE environments and place over the top. I can export everything to an .arx file and manually amend the entries and then import them back in. IS there any better way of correcting the file name path in a mapping? Anyone know why this happened? ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
huh? financial news for bmc ?
http://www.theregister.co.uk/2013/05/06/bmc_buyout/ Buyout soon... -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: huh? financial news for bmc ?
https://communities.bmc.com/people/mstouse/blog/2013/05/06/bmc-software-writes-a-new-line-of-code-today?utm_source=twitterfeedutm_medium=twitter On Mon, May 6, 2013 at 2:42 PM, patrick zandi remedy...@gmail.com wrote: ** http://www.theregister.co.uk/2013/05/06/bmc_buyout/ Buyout soon... -- Patrick Zandi _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: huh? financial news for bmc ?
** I just hope some guys I know at BMC will be ok after the buyout...This could good or this could be a disaster...On 06 May, 2013,at 03:32 PM, Sylvain YVON sylvain.y...@gmail.com wrote:**https://communities.bmc.com/people/mstouse/blog/2013/05/06/bmc-software-writes-a-new-line-of-code-today?utm_source=twitterfeedutm_medium=twitterOn Mon, May 6, 2013 at 2:42 PM, patrick zandi remedy...@gmail.com wrote:**http://www.theregister.co.uk/2013/05/06/bmc_buyout/Buyout soon... -- Patrick Zandi _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years__ARSlist: "Where the Answers Are" and have been for 20 years_
Chrome 8.1 Incident
Greetings, I know that Chrome is not supported but it is still heavily used and works/worked fine. We've just upgraded to 8.1 and noticed that the Customer/Summary/Notes area for an individual Incident no longer displays. Change Management still works fine. Incident displayed in 7.6.04. Anyone know the reason? Any work arounds? Dave ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: huh? financial news for bmc ?
I have $1 on this being Peregrine 2.0. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of laurent matheo Sent: Monday, May 06, 2013 8:37 AM To: arslist@ARSLIST.ORG Subject: Re: huh? financial news for bmc ? ** I just hope some guys I know at BMC will be ok after the buyout... This could good or this could be a disaster... On 06 May, 2013,at 03:32 PM, Sylvain YVON sylvain.y...@gmail.com wrote: ** https://communities.bmc.com/people/mstouse/blog/2013/05/06/bmc-software-writes-a-new-line-of-code-today?utm_source=twitterfeedutm_medium=twitter On Mon, May 6, 2013 at 2:42 PM, patrick zandi remedy...@gmail.commailto:remedy...@gmail.com wrote: ** http://www.theregister.co.uk/2013/05/06/bmc_buyout/ Buyout soon... -- Patrick Zandi _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ No virus found in this message. Checked by AVG - www.avg.comhttp://www.avg.com Version: 2013.0.3272 / Virus Database: 3162/6292 - Release Date: 05/02/13 _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
SOLVED: RE: Incident Console column - no data
Makes sense once you know the answer. On the table in the Incident Console is the CFG:WatchList form and depending on your Show selection changes the form reference to HPD:Help Desk. In order to add a HPD:Help Desk field to the Incident Console, the field must be added to the CFG:WatchList using the same field ID as the field on the HPD:Help Desk. FYI Mark From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Downing, Ryan Sent: Thursday, April 25, 2013 3:49 PM To: arslist@ARSLIST.ORG Subject: Re: Incident Console column - no data ** Hi Mark, I have just performed the same steps you have (granted I am working on an 8.1 version of ITSM) without any issues. What was the field you added? Did it have a Zero length or a length greater than 255? (if this was the case you would not have seen the value at all) A few things to check: 1. Ensure all of the added fields have proper permissions (Help Desk field, Join field, and column field) 2. Clear local and mid-tier caches 3. Test with new datacreate a new incident with the new field data added 4. Press the refresh button on the Incident console if it was already open (and showing the blank column) 5. Make sure the Incident records you updated data with are the ones you are looking for in the tableIE: It is an incident in one of your groups 6. If all previous has failedAscertain the table fields EXTERNAL QUAL for both external fields involved and ensure the qualification makes sense for the non-watch list version and the watch list version of the table refresh. Hope this helps Regards, Ryan. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark Sent: Thursday, April 25, 2013 2:47 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Incident Console column - no data ** Hi All, I want to display a new column in the Incident Console Added the field to the Incident (HPD:Help Desk) and then added some data. Added the field to the HPD:CFG_IncidentWatchList join form, then searched on the join form to verify the data is on the form. Added the field column to the z2TH Incidents table, and then refreshed the mid-tier. When I open the Incident Console the new column is there but no data is displayed. However if I select Show Watch List, the data does appear. What am I missing? Is there another join form I need to update? ITSM 7.6.04 SP3 Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite - A Time Warner Cable Company mbritt...@navisite.commailto:mbritt...@navisite.com Office: 315-453-2912 x5335 Mobile: 315-882.5360 [cid:image001.gif@01CE4A41.649E03D0] This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years inline: image001.gif
Re: huh? financial news for bmc ?
No one is going to take that bet. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of William Rentfrow Sent: Monday, May 06, 2013 7:10 AM To: arslist@ARSLIST.ORG Subject: Re: huh? financial news for bmc ? ** I have $1 on this being Peregrine 2.0. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of laurent matheo Sent: Monday, May 06, 2013 8:37 AM To: arslist@ARSLIST.ORG Subject: Re: huh? financial news for bmc ? ** I just hope some guys I know at BMC will be ok after the buyout... This could good or this could be a disaster... On 06 May, 2013,at 03:32 PM, Sylvain YVON sylvain.y...@gmail.com wrote: ** https://communities.bmc.com/people/mstouse/blog/2013/05/06/bmc-software-writ es-a-new-line-of-code-today?utm_source=twitterfeed https://communities.bmc.com/people/mstouse/blog/2013/05/06/bmc-software-wri tes-a-new-line-of-code-today?utm_source=twitterfeedutm_medium=twitter utm_medium=twitter On Mon, May 6, 2013 at 2:42 PM, patrick zandi remedy...@gmail.com wrote: ** http://www.theregister.co.uk/2013/05/06/bmc_buyout/ Buyout soon... -- Patrick Zandi _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ No virus found in this message. Checked by AVG - www.avg.com Version: 2013.0.3272 / Virus Database: 3162/6292 - Release Date: 05/02/13 _ARSlist: Where the Answers Are and have been for 20 years_ _ No virus found in this message. Checked by AVG - www.avg.com Version: 2013.0.3272 / Virus Database: 3162/6301 - Release Date: 05/05/13 No virus found in this message. Checked by AVG - www.avg.com Version: 2013.0.3272 / Virus Database: 3162/6301 - Release Date: 05/05/13 _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Chrome 8.1 Incident
Ok, I fixed this. It seems that the panel had layout style of Fill. I changed this to XY and it now can be displayed. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: huh? financial news for bmc ?
That's a suckers bet, pass. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of William Rentfrow Sent: Monday, May 06, 2013 9:10 AM To: arslist@ARSLIST.ORG Subject: Re: huh? financial news for bmc ? ** I have $1 on this being Peregrine 2.0. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of laurent matheo Sent: Monday, May 06, 2013 8:37 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: huh? financial news for bmc ? ** I just hope some guys I know at BMC will be ok after the buyout... This could good or this could be a disaster... On 06 May, 2013,at 03:32 PM, Sylvain YVON sylvain.y...@gmail.commailto:sylvain.y...@gmail.com wrote: ** https://communities.bmc.com/people/mstouse/blog/2013/05/06/bmc-software-writes-a-new-line-of-code-today?utm_source=twitterfeedutm_medium=twitter On Mon, May 6, 2013 at 2:42 PM, patrick zandi remedy...@gmail.commailto:remedy...@gmail.com wrote: ** http://www.theregister.co.uk/2013/05/06/bmc_buyout/ Buyout soon... -- Patrick Zandi _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ No virus found in this message. Checked by AVG - www.avg.comhttp://www.avg.com Version: 2013.0.3272 / Virus Database: 3162/6292 - Release Date: 05/02/13 _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: huh? financial news for bmc ?
** Sent from my BlackBerry 10 smartphone. From: Pruitt, Christopher (Bank of America Account)Sent: Monday, May 6, 2013 7:23 PMTo: arslist@ARSLIST.ORGReply To: arslist@ARSLIST.ORGSubject: Re: huh? financial news for bmc ?** Thatâs a suckers bet, pass. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of William Rentfrow Sent: Monday, May 06, 2013 9:10 AM To: arslist@ARSLIST.ORG Subject: Re: huh? financial news for bmc ? ** I have $1 on this being "Peregrine 2.0". From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of laurent matheo Sent: Monday, May 06, 2013 8:37 AM To: arslist@ARSLIST.ORG Subject: Re: huh? financial news for bmc ? ** I just hope some guys I know at BMC will be ok after the buyout... This could good or this could be a disaster... On 06 May, 2013,at 03:32 PM, Sylvain YVON sylvain.y...@gmail.com wrote: ** https://communities.bmc.com/people/mstouse/blog/2013/05/06/bmc-software-writes-a-new-line-of-code-today?utm_source=twitterfeedutm_medium=twitter On Mon, May 6, 2013 at 2:42 PM, patrick zandi remedy...@gmail.com wrote: ** http://www.theregister.co.uk/2013/05/06/bmc_buyout/ Buyout soon... -- Patrick Zandi _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ No virus found in this message. Checked by AVG - www.avg.com Version: 2013.0.3272 / Virus Database: 3162/6292 - Release Date: 05/02/13 _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_
Re: huh? financial news for bmc ?
Peregrine bought the company, I guess they don't exist anymore so I can't be sued, to destroy it. It was competition they wanted eliminated, IMHO based on their actions and the words at the Peregrine Synergy conference I attended in 2002. Whilst this current buyout looks less sinister in those terms, we of course need to wait to see how it all plays out. There is some talk that it will split off the mainframe from the rest, but I haven't heard any rumours about what they want to do with both pieces. I think the Remedy brand and the ITSM product are too valuable for anyone to want to eliminate them, other than Service-Now, and I don't think they have the financial resources to buy it. WWRUG13 is getting more and more interesting J [Oracle World is the Week before, lol]. Daniel From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of William Rentfrow Sent: May 6, 2013 10:10 AM To: arslist@ARSLIST.ORG Subject: Re: huh? financial news for bmc ? ** I have $1 on this being Peregrine 2.0. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of laurent matheo Sent: Monday, May 06, 2013 8:37 AM To: arslist@ARSLIST.ORG Subject: Re: huh? financial news for bmc ? ** I just hope some guys I know at BMC will be ok after the buyout... This could good or this could be a disaster... On 06 May, 2013,at 03:32 PM, Sylvain YVON sylvain.y...@gmail.com wrote: ** https://communities.bmc.com/people/mstouse/blog/2013/05/06/bmc-software-writ es-a-new-line-of-code-today?utm_source=twitterfeed https://communities.bmc.com/people/mstouse/blog/2013/05/06/bmc-software-wri tes-a-new-line-of-code-today?utm_source=twitterfeedutm_medium=twitter utm_medium=twitter On Mon, May 6, 2013 at 2:42 PM, patrick zandi remedy...@gmail.com wrote: ** http://www.theregister.co.uk/2013/05/06/bmc_buyout/ Buyout soon... -- Patrick Zandi _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ No virus found in this message. Checked by AVG - www.avg.com Version: 2013.0.3272 / Virus Database: 3162/6292 - Release Date: 05/02/13 _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
FW: Important news for customers of BMC Software
From: Sent: Monday, May 06, 2013 11:54 AM To: Sanford, Claire Subject: Important news for customers of BMC Software [http://images.go.bmc.com/eloquaimages/clients/BMCSoftwareInc/%7bc6a455a2-9d5e-4d47-ac40-51e0607c7fb2%7d_bmc_ext_offer_spacer.gif] [BMC Software] [http://images.go.bmc.com/eloquaimages/clients/BMCSoftwareInc/%7b3e5434cd-b568-4722-8f54-356158858071%7d_eloqua_temp_single-offer_top-shadow.gif] [http://images.go.bmc.com/eloquaimages/clients/BMCSoftwareInc/%7b205b892d-e405-4b76-a7f1-4d611d9cb7b4%7d_eloqua_temp_single-offer_top-fade.gif] [http://images.go.bmc.com/eloquaimages/clients/BMCSoftwareInc/%7bc6a455a2-9d5e-4d47-ac40-51e0607c7fb2%7d_bmc_ext_offer_spacer.gif] [http://images.go.bmc.com/eloquaimages/clients/BMCSoftwareInc/%7bc6a455a2-9d5e-4d47-ac40-51e0607c7fb2%7d_bmc_ext_offer_spacer.gif] Dear BMC Customer, I am excited to inform you of a very positive development for BMC Software. BMC Software announcedhttp://app.go.bmc.com/e/er?s=1545lid=4458elq=56354adb90354a77ba09b4fc9b8d45a7 earlier today that the company has signed a definitive agreement to be acquired by a private investor group led by Bain Capital and Golden Gate Capital together with GIC Special Investments Pte Ltd (“GICSI”) and Insight Venture Partners. The transaction will take the Company private. We believe this important step will position us for even greater success and accelerate our ability to focus on building an even stronger future for our customers. As a result of this transaction, BMC expects to have increased flexibility to invest more strategically to drive powerful innovation and deliver cutting edge customer solutions. Importantly, this transaction provides BMC with the potential to accelerate our customer-focused vision for our company. We are confident that this transaction will allow us to better serve you. We expect the transaction to be completed later this year. Throughout the process, and after the close, the transaction’s impact should be seamless to you. It will have no impact on the day-to-day operations of our business. Your BMC contacts remain the same, all current contracts will be honored and there will be no change in how we conduct our business with you. As we move through this process, we will keep you informed of key developments. If you have any questions, please feel free to call your usual BMC representative. We look forward to building upon our relationship with you and to continuing to develop the best solutions to address the IT needs within your organization. Regards, Kim DeCarlis Vice President, Worldwide Marketing BMC Software [http://images.go.bmc.com/eloquaimages/clients/BMCSoftwareInc/%7bc6a455a2-9d5e-4d47-ac40-51e0607c7fb2%7d_bmc_ext_offer_spacer.gif] [http://images.go.bmc.com/eloquaimages/clients/BMCSoftwareInc/%7bc6a455a2-9d5e-4d47-ac40-51e0607c7fb2%7d_bmc_ext_offer_spacer.gif] [http://images.go.bmc.com/eloquaimages/clients/BMCSoftwareInc/%7be5a2f493-c9ab-42a7-9810-4a6986a245d8%7d_eloqua_temp_single-offer_btm-fade.gif] [http://images.go.bmc.com/eloquaimages/clients/BMCSoftwareInc/%7b5cae64d5-27d9-4bbc-86c0-a1f3651c595b%7d_eloqua_temp_single-offer_btm-shadow.gif] [http://app.go.bmc.com/e/FooterImages/FooterImage1?elq=56354adb90354a77ba09b4fc9b8d45a7siteid=1545] ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: huh? financial news for bmc ?
I remember that day at RUG :: I was standing next to rick cook, and he said they got bought out.. and I said who is that *Stephen* Gardner, guy -- he said that guy over there is running Peregrine, and I said -- Who? Him?, he said yeah.. why -- I said .. he is a Crook, and a lair I can see it in his face! Rick just looked a little bewildered after what I said.. It was a sad sad day ! I really am hoping we are going into another On Mon, May 6, 2013 at 12:46 PM, arslist arsl...@danielbloom.ca wrote: ** Peregrine bought the company, I guess they don’t exist anymore so I can’t be sued, to destroy it. It was competition they wanted eliminated, IMHO based on their actions and the words at the Peregrine Synergy conference I attended in 2002. ** ** Whilst this current buyout looks less sinister in those terms, we of course need to wait to see how it all plays out. There is some talk that it will split off the mainframe from the rest, but I haven’t heard any rumours about what they want to do with both pieces. I think the Remedy brand and the ITSM product are too valuable for anyone to want to eliminate them, other than Service-Now, and I don’t think they have the financial resources to buy it. ** ** WWRUG13 is getting more and more interesting J ** ** [Oracle World is the Week before, lol]. ** ** Daniel ** ** *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *William Rentfrow *Sent:* May 6, 2013 10:10 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: huh? financial news for bmc ? ** ** ** I have $1 on this being Peregrine 2.0. ** ** *From:* Action Request System discussion list(ARSList) [ mailto:arslist@ARSLIST.ORG arslist@ARSLIST.ORG] *On Behalf Of *laurent matheo *Sent:* Monday, May 06, 2013 8:37 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: huh? financial news for bmc ? ** ** ** I just hope some guys I know at BMC will be ok after the buyout... This could good or this could be a disaster... On 06 May, 2013,at 03:32 PM, Sylvain YVON sylvain.y...@gmail.com wrote:* *** ** https://communities.bmc.com/people/mstouse/blog/2013/05/06/bmc-software-writes-a-new-line-of-code-today?utm_source=twitterfeedutm_medium=twitter ** ** On Mon, May 6, 2013 at 2:42 PM, patrick zandi remedy...@gmail.com wrote: ** http://www.theregister.co.uk/2013/05/06/bmc_buyout/ Buyout soon... -- Patrick Zandi _ARSlist: Where the Answers Are and have been for 20 years_ ** ** _ARSlist: Where the Answers Are and have been for 20 years_ -- No virus found in this message. Checked by AVG - www.avg.com Version: 2013.0.3272 / Virus Database: 3162/6292 - Release Date: 05/02/13* *** _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: huh? financial news for bmc ?
As I remember it, Peregrine bought Remedy for the cash. They had cooked the books for just about the same amount of cash that Remedy had in the bank. I remember the discussions about why they bought it, this or that, but when the numbers came out, cash was the reason. Follow the cash seems to be a good rule to follow these days. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of patrick zandi Sent: Monday, May 06, 2013 10:00 AM To: arslist@ARSLIST.ORG Subject: Re: huh? financial news for bmc ? ** I remember that day at RUG :: I was standing next to rick cook, and he said they got bought out.. and I said who is that Stephen Gardner, guy -- he said that guy over there is running Peregrine, and I said -- Who? Him?, he said yeah.. why -- I said .. he is a Crook, and a lair I can see it in his face! Rick just looked a little bewildered after what I said.. It was a sad sad day ! I really am hoping we are going into another On Mon, May 6, 2013 at 12:46 PM, arslist arsl...@danielbloom.ca wrote: ** Peregrine bought the company, I guess they don't exist anymore so I can't be sued, to destroy it. It was competition they wanted eliminated, IMHO based on their actions and the words at the Peregrine Synergy conference I attended in 2002. Whilst this current buyout looks less sinister in those terms, we of course need to wait to see how it all plays out. There is some talk that it will split off the mainframe from the rest, but I haven't heard any rumours about what they want to do with both pieces. I think the Remedy brand and the ITSM product are too valuable for anyone to want to eliminate them, other than Service-Now, and I don't think they have the financial resources to buy it. WWRUG13 is getting more and more interesting J [Oracle World is the Week before, lol]. Daniel From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of William Rentfrow Sent: May 6, 2013 10:10 AM To: arslist@ARSLIST.ORG Subject: Re: huh? financial news for bmc ? ** I have $1 on this being Peregrine 2.0. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of laurent matheo Sent: Monday, May 06, 2013 8:37 AM To: arslist@ARSLIST.ORG Subject: Re: huh? financial news for bmc ? ** I just hope some guys I know at BMC will be ok after the buyout... This could good or this could be a disaster... On 06 May, 2013,at 03:32 PM, Sylvain YVON sylvain.y...@gmail.com wrote: ** https://communities.bmc.com/people/mstouse/blog/2013/05/06/bmc-software-writ es-a-new-line-of-code-today?utm_source=twitterfeed https://communities.bmc.com/people/mstouse/blog/2013/05/06/bmc-software-wri tes-a-new-line-of-code-today?utm_source=twitterfeedutm_medium=twitter utm_medium=twitter On Mon, May 6, 2013 at 2:42 PM, patrick zandi remedy...@gmail.com wrote: ** http://www.theregister.co.uk/2013/05/06/bmc_buyout/ Buyout soon... -- Patrick Zandi _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ No virus found in this message. Checked by AVG - www.avg.com Version: 2013.0.3272 / Virus Database: 3162/6292 - Release Date: 05/02/13 _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ -- Patrick Zandi _ARSlist: Where the Answers Are and have been for 20 years_ No virus found in this message. Checked by AVG - www.avg.com Version: 2013.0.3272 / Virus Database: 3162/6302 - Release Date: 05/06/13 _ No virus found in this message. Checked by AVG - www.avg.com Version: 2013.0.3272 / Virus Database: 3162/6301 - Release Date: 05/05/13 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: huh? financial news for bmc ?
Sentences this is the most important part of those days !!! - Stephen Gardner (former Peregrine CEO): 97 months in custody at the Federal Medical Center, Devenshttp://en.wikipedia.org/wiki/Federal_Medical_Center,_Devens .[15] http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-15 - Douglas Powanda (former Peregrine Executive Vice President for World Wide Sales): 78 months in custody at the Federal Correctional Institution, Bastrophttp://en.wikipedia.org/wiki/Federal_Correctional_Institution,_Bastrop ,[16] http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-16followed by two years of supervised release. [17] http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-17 - Matthew Gless (former Peregrine CFO): 63 months in custody followed by two years of supervised release.[18]http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-18 - Jeremy Crook (former Peregrine General Manager for Europe): 27 months in custody.[19]http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-19 - Andrew V. Cahill, Jr. (former Peregrine Executive Vice President for World Wide Sales, after Powanda): 22 months in custody followed by two years of supervised release.[20]http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-20Released from prison on October 22, 2010. [21] http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-21 - Berd J Rassam (former Peregrine Controller): 19 months in custody followed by two years of supervised release.[22]http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-22 - Larry Rodda (former managing director of KPMG Consultinghttp://en.wikipedia.org/wiki/BearingPoint): Six months in custody, six months of home detention, two years of supervised release and $100 mandatory special assessment.[23]http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-23 - Richard Nelson (former Peregrine Corporate Counsel): One day in custody, six months home detention and 200 hours of community service.[24 ] http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-24 - Ilse Cappel (former Peregrine Assistant Treasurer): Five years of probation http://en.wikipedia.org/wiki/Probation.[25]http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-25 - John Burnham Benjamin (former Peregrine Treasurer): Five years of probation.[26]http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-26 - Steven Spitzer (former head of Peregrine's Alliance Sales Program): Three years probation, a $5,000 fine and 200 hours of community service plus a $110,000 civil penalty and barred from serving as an officer or director of any public company.[27]http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-27 - Gary Lenz (former Peregrine President COO): Three years of probationhttp://en.wikipedia.org/wiki/Probation .[28] http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-28 - Peter O'Brien (former Peregrine Director of Alliances): One year of probation.[29]http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-29 - Michael Whitt (owner of Barnhill Management Group): Civil penalty of $60,000.[30]http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-30 On Mon, May 6, 2013 at 1:07 PM, Stanley Feinstein st...@projectremedies.com wrote: ** As I remember it, Peregrine bought Remedy for the cash. They had cooked the books for just about the same amount of cash that Remedy had in the bank. I remember the discussions about why they bought it, this or that, but when the numbers came out, cash was the reason. “Follow the cash” seems to be a good rule to follow these days. ** ** ** ** ** ** *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *patrick zandi *Sent:* Monday, May 06, 2013 10:00 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: huh? financial news for bmc ? ** ** ** I remember that day at RUG :: I was standing next to rick cook, and he said they got bought out.. and I said who is that *Stephen* Gardner, guy -- he said that guy over there is running Peregrine, and I said -- Who? Him?, he said yeah.. why -- I said .. he is a Crook, and a lair I can see it in his face! Rick just looked a little bewildered after what I said.. It was a sad sad day ! I really am hoping we are going into another ** ** On Mon, May 6, 2013 at 12:46 PM, arslist arsl...@danielbloom.ca wrote:** ** ** Peregrine bought the company, I guess they don’t exist anymore so I can’t be sued, to destroy it. It was competition they wanted eliminated, IMHO based on their actions and the words at the Peregrine Synergy conference I attended in 2002. Whilst this current buyout looks less sinister in those terms, we of course need to wait to see how it all plays out. There is some talk that it will split off the mainframe from the rest, but I haven’t heard any rumours about what they want to do
Remedy Date/Time display issue
I have a ticket with BMC but thought checking with the arslist as well. Has any one seen this kind of Date/Time display issue before? We are on ARS 8.0 with midtier 8.0. Seems like the issue is not browser dependent. We are seeing this consistently for users in a different timezone from the ARSServer Timezone. Our ARS is in PST and users complaining are from CST and EST. Also seems like this is happening only to the last day and last min of every month. For Ex: 5/31/2013 10:00PM will display as 6/0/2013 10:00PM 6/30/2013 10:00PM will display as 7/0/2013 10:00PM Where as 5/31/2013 9:59PM will display as normal. This is even before we save the record, just when we select the data/time on the screen. https://lh6.googleusercontent.com/-p_NPEbNtGEg/UYfe2ZfNUMI/FKM/SzGYsH22aIY/s1600/DateTimeDisplayIssue.jpg ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Important news for customers of BMC Software
I saw this as well but didn't know if I could distro to the list. Thanks Claire :) Sent from my iPhone On May 6, 2013, at 12:58 PM, Sanford, Claire claire.sanf...@memorialhermann.org wrote: ** Follow up *From:* *Sent:* Monday, May 06, 2013 11:54 AM *To:* Sanford, Claire *Subject:* Important news for customers of BMC Software [image: BMC Software] Dear BMC Customer, I am excited to inform you of a very positive development for BMC Software. BMC Software announcedhttp://app.go.bmc.com/e/er?s=1545lid=4458elq=56354adb90354a77ba09b4fc9b8d45a7earlier today that the company has signed a definitive agreement to be acquired by a private investor group led by Bain Capital and Golden Gate Capital together with GIC Special Investments Pte Ltd (“GICSI”) and Insight Venture Partners. The transaction will take the Company private. We believe this important step will position us for even greater success and accelerate our ability to focus on building an even stronger future for our customers. As a result of this transaction, BMC expects to have increased flexibility to invest more strategically to drive powerful innovation and deliver cutting edge customer solutions. Importantly, this transaction provides BMC with the potential to accelerate our customer-focused vision for our company. We are confident that this transaction will allow us to better serve you. We expect the transaction to be completed later this year. Throughout the process, and after the close, the transaction’s impact should be seamless to you. It will have no impact on the day-to-day operations of our business. Your BMC contacts remain the same, all current contracts will be honored and there will be no change in how we conduct our business with you. As we move through this process, we will keep you informed of key developments. If you have any questions, please feel free to call your usual BMC representative. We look forward to building upon our relationship with you and to continuing to develop the best solutions to address the IT needs within your organization. Regards, Kim DeCarlis Vice President, Worldwide Marketing BMC Software _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: huh? financial news for bmc ?
Wow. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of patrick zandi Sent: Monday, May 06, 2013 10:09 AM To: arslist@ARSLIST.ORG Subject: Re: huh? financial news for bmc ? ** Sentences this is the most important part of those days !!! * Stephen Gardner (former Peregrine CEO): 97 months in custody at the Federal Medical Center, Devens http://en.wikipedia.org/wiki/Federal_Medical_Center,_Devens .[15] http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-15 * Douglas Powanda (former Peregrine Executive Vice President for World Wide Sales): 78 months in custody at the Federal Correctional Institution, Bastrop http://en.wikipedia.org/wiki/Federal_Correctional_Institution,_Bastrop ,[16] http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-16 followed by two years of supervised release.[17] http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-17 * Matthew Gless (former Peregrine CFO): 63 months in custody followed by two years of supervised release.[18] http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-18 * Jeremy Crook (former Peregrine General Manager for Europe): 27 months in custody.[19] http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-19 * Andrew V. Cahill, Jr. (former Peregrine Executive Vice President for World Wide Sales, after Powanda): 22 months in custody followed by two years of supervised release.[20] http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-20 Released from prison on October 22, 2010.[21] http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-21 * Berd J Rassam (former Peregrine Controller): 19 months in custody followed by two years of supervised release.[22] http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-22 * Larry Rodda (former managing director of KPMG Consulting http://en.wikipedia.org/wiki/BearingPoint ): Six months in custody, six months of home detention, two years of supervised release and $100 mandatory special assessment.[23] http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-23 * Richard Nelson (former Peregrine Corporate Counsel): One day in custody, six months home detention and 200 hours of community service.[24] http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-24 * Ilse Cappel (former Peregrine Assistant Treasurer): Five years of probation http://en.wikipedia.org/wiki/Probation .[25] http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-25 * John Burnham Benjamin (former Peregrine Treasurer): Five years of probation.[26] http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-26 * Steven Spitzer (former head of Peregrine's Alliance Sales Program): Three years probation, a $5,000 fine and 200 hours of community service plus a $110,000 civil penalty and barred from serving as an officer or director of any public company.[27] http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-27 * Gary Lenz (former Peregrine President COO): Three years of probation http://en.wikipedia.org/wiki/Probation .[28] http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-28 * Peter O'Brien (former Peregrine Director of Alliances): One year of probation.[29] http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-29 * Michael Whitt (owner of Barnhill Management Group): Civil penalty of $60,000.[30] http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-30 On Mon, May 6, 2013 at 1:07 PM, Stanley Feinstein st...@projectremedies.com wrote: ** As I remember it, Peregrine bought Remedy for the cash. They had cooked the books for just about the same amount of cash that Remedy had in the bank. I remember the discussions about why they bought it, this or that, but when the numbers came out, cash was the reason. Follow the cash seems to be a good rule to follow these days. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of patrick zandi Sent: Monday, May 06, 2013 10:00 AM To: arslist@ARSLIST.ORG Subject: Re: huh? financial news for bmc ? ** I remember that day at RUG :: I was standing next to rick cook, and he said they got bought out.. and I said who is that Stephen Gardner, guy -- he said that guy over there is running Peregrine, and I said -- Who? Him?, he said yeah.. why -- I said .. he is a Crook, and a lair I can see it in his face! Rick just looked a little bewildered after what I said.. It was a sad sad day ! I really am hoping we are going into another On Mon, May 6, 2013 at 12:46 PM, arslist arsl...@danielbloom.ca wrote: ** Peregrine bought the company, I guess they don't exist anymore so I can't be sued, to destroy it. It was competition they wanted eliminated, IMHO based on their actions and the words at the Peregrine Synergy conference I attended in 2002. Whilst this current buyout looks less sinister in those terms, we of course need to wait to see how it all plays out.
ARERR 9093 - User is currently connected from another machine
For the past few weeks we have been receiving an increasing amount of ARERR 9093, User is currently connected from another machine, messages in our organization. After gathering some information and running some tests, we have identified there is not consistency with the action of the users and these errors. They are using a variety of browsers including IE, Firefox and Chrome. This is mainly occurring to our support staff but is happening to our end users as well, the error is occurring with fixed, floating and read licenses. We are using 7.6.04 SP4 and increased our Apache Tomcat memory on both mid tier servers hoping it would help resolve the problem. Has anyone else experienced this problem? Any guidance is much appreciated. Thank you, Heather Hutcheson General Atomics I Information Technology 3550 General Atomics Ct. San Diego, CA 92121 heather.hutche...@ga.commailto:heather.hutche...@ga.com PH: (858) 455-3366 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Remedy Date/Time display issue
That is hilarious...no, I have NEVER seen this before, but I highly recommend upgrading to Patch 3 of 8.0 for all components...it may be fixed in one of the patches. On Mon, May 6, 2013 at 11:09 AM, patchsk vamsi...@gmail.com wrote: ** I have a ticket with BMC but thought checking with the arslist as well. Has any one seen this kind of Date/Time display issue before? We are on ARS 8.0 with midtier 8.0. Seems like the issue is not browser dependent. We are seeing this consistently for users in a different timezone from the ARSServer Timezone. Our ARS is in PST and users complaining are from CST and EST. Also seems like this is happening only to the last day and last min of every month. For Ex: 5/31/2013 10:00PM will display as 6/0/2013 10:00PM 6/30/2013 10:00PM will display as 7/0/2013 10:00PM Where as 5/31/2013 9:59PM will display as normal. This is even before we save the record, just when we select the data/time on the screen. https://lh6.googleusercontent.com/-p_NPEbNtGEg/UYfe2ZfNUMI/FKM/SzGYsH22aIY/s1600/DateTimeDisplayIssue.jpg _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: ARERR 9093 - User is currently connected from another machine
Heather, From your messages, it looks like you have 2 mid tiers. Do you have a load balancer sitting in between the users and the mid tier? If so, you need to configure a sticky cookie or session affinity for those users. You don't need to do this if you are load balancing your AR app servers in between mid tiers but you DO need it for the users to the web server. On Mon, May 6, 2013 at 1:18 PM, Hutcheson, Heather heather.hutche...@ga.com wrote: ** For the past few weeks we have been receiving an increasing amount of *ARERR 9093, User is* *currently connected from* *another* *machine*, messages in our organization. After gathering some information and running some tests, we have identified there is not consistency with the action of the users and these errors. They are using a variety of browsers including IE, Firefox and Chrome. This is mainly occurring to our support staff but is happening to our end users as well, the error is occurring with fixed, floating and read licenses. We are using 7.6.04 SP4 and increased our Apache Tomcat memory on both mid tier servers hoping it would help resolve the problem. Has anyone else experienced this problem? Any guidance is much appreciated. ** ** ** ** Thank you, *Heather Hutcheson* General Atomics *I* Information Technology 3550 General Atomics Ct. San Diego, CA 92121 heather.hutche...@ga.com PH: (858) 455-3366 ** ** _ARSlist: Where the Answers Are and have been for 20 years_ -- *Tauf Chowdhury * ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: huh? financial news for bmc ?
harshest punishment is 8 yearshow much money did he walk away with?I dunno...if I could walk away with enough moneyI'm not sure if I would consider the punishment worth it or not. On Mon, May 6, 2013 at 11:08 AM, patrick zandi remedy...@gmail.com wrote: ** Sentences this is the most important part of those days !!! - Stephen Gardner (former Peregrine CEO): 97 months in custody at the Federal Medical Center, Devenshttp://en.wikipedia.org/wiki/Federal_Medical_Center,_Devens .[15] http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-15 - Douglas Powanda (former Peregrine Executive Vice President for World Wide Sales): 78 months in custody at the Federal Correctional Institution, Bastrophttp://en.wikipedia.org/wiki/Federal_Correctional_Institution,_Bastrop ,[16] http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-16followed by two years of supervised release. [17] http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-17 - Matthew Gless (former Peregrine CFO): 63 months in custody followed by two years of supervised release.[18]http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-18 - Jeremy Crook (former Peregrine General Manager for Europe): 27 months in custody.[19]http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-19 - Andrew V. Cahill, Jr. (former Peregrine Executive Vice President for World Wide Sales, after Powanda): 22 months in custody followed by two years of supervised release.[20]http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-20Released from prison on October 22, 2010. [21] http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-21 - Berd J Rassam (former Peregrine Controller): 19 months in custody followed by two years of supervised release.[22]http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-22 - Larry Rodda (former managing director of KPMG Consultinghttp://en.wikipedia.org/wiki/BearingPoint): Six months in custody, six months of home detention, two years of supervised release and $100 mandatory special assessment.[23]http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-23 - Richard Nelson (former Peregrine Corporate Counsel): One day in custody, six months home detention and 200 hours of community service.[ 24] http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-24 - Ilse Cappel (former Peregrine Assistant Treasurer): Five years of probation http://en.wikipedia.org/wiki/Probation.[25]http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-25 - John Burnham Benjamin (former Peregrine Treasurer): Five years of probation.[26]http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-26 - Steven Spitzer (former head of Peregrine's Alliance Sales Program): Three years probation, a $5,000 fine and 200 hours of community service plus a $110,000 civil penalty and barred from serving as an officer or director of any public company.[27]http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-27 - Gary Lenz (former Peregrine President COO): Three years of probation http://en.wikipedia.org/wiki/Probation.[28]http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-28 - Peter O'Brien (former Peregrine Director of Alliances): One year of probation.[29]http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-29 - Michael Whitt (owner of Barnhill Management Group): Civil penalty of $60,000.[30]http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-30 On Mon, May 6, 2013 at 1:07 PM, Stanley Feinstein st...@projectremedies.com wrote: ** As I remember it, Peregrine bought Remedy for the cash. They had cooked the books for just about the same amount of cash that Remedy had in the bank. I remember the discussions about why they bought it, this or that, but when the numbers came out, cash was the reason. “Follow the cash” seems to be a good rule to follow these days. ** ** ** ** ** ** *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *patrick zandi *Sent:* Monday, May 06, 2013 10:00 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: huh? financial news for bmc ? ** ** ** I remember that day at RUG :: I was standing next to rick cook, and he said they got bought out.. and I said who is that *Stephen* Gardner, guy -- he said that guy over there is running Peregrine, and I said -- Who? Him?, he said yeah.. why -- I said .. he is a Crook, and a lair I can see it in his face! Rick just looked a little bewildered after what I said.. It was a sad sad day ! I really am hoping we are going into another ** ** On Mon, May 6, 2013 at 12:46 PM, arslist arsl...@danielbloom.ca wrote:* *** ** Peregrine bought the company, I guess they don’t exist anymore so I can’t be sued, to destroy it. It was competition they wanted eliminated, IMHO based on their
Re: huh? financial news for bmc ?
We can never know how the forces end up playing the cards. After all the links between ServiceNow and Remedy/BMC are not very distant. ServiceNow is a software-as-a-servicehttp://en.wikipedia.org/wiki/Software_as_a_service (SaaS) provider of IT service managementhttp://en.wikipedia.org/wiki/IT_service_management (ITSM) software. It was founded in 2003 by Fred Luddyhttp://en.wikipedia.org/w/index.php?title=Fred_Luddyaction=editredlink=1, the previous CTO of Peregrine Systemshttp://en.wikipedia.org/wiki/Peregrine_Systems and Remedy Corporation http://en.wikipedia.org/wiki/Remedy_Corporation. The M in BMC John Jay Moores *-- *He founded BMC Softwarehttp://en.wikipedia.org/wiki/BMC_Software in Texas http://en.wikipedia.org/wiki/Texas in 1980 and was the lead venture capital financier for Peregrine Systemshttp://en.wikipedia.org/wiki/Peregrine_Systems in California starting in 1981 as well as ServiceNowhttp://en.wikipedia.org/wiki/ServiceNow another California corporation founded in 2005. http://en.wikipedia.org/wiki/John_Moores_(baseball) http://en.wikipedia.org/wiki/ServiceNow On Monday, May 6, 2013 9:46:58 AM UTC-7, arslist wrote: ** Peregrine bought the company, I guess they don’t exist anymore so I can’t be sued, to destroy it. It was competition they wanted eliminated, IMHO based on their actions and the words at the Peregrine Synergy conference I attended in 2002. Whilst this current buyout looks less sinister in those terms, we of course need to wait to see how it all plays out. There is some talk that it will split off the mainframe from the rest, but I haven’t heard any rumours about what they want to do with both pieces. I think the Remedy brand and the ITSM product are too valuable for anyone to want to eliminate them, other than Service-Now, and I don’t think they have the financial resources to buy it. WWRUG13 is getting more and more interesting J [Oracle World is the Week before, lol]. Daniel *From:* Action Request System discussion list(ARSList) [mailto: ars...@arslist.org javascript:] *On Behalf Of *William Rentfrow *Sent:* May 6, 2013 10:10 AM *To:* ars...@arslist.org javascript: *Subject:* Re: huh? financial news for bmc ? ** I have $1 on this being Peregrine 2.0. *From:* Action Request System discussion list(ARSList) [ mailto:...@ARSLIST.ORG javascript:] *On Behalf Of *laurent matheo *Sent:* Monday, May 06, 2013 8:37 AM *To:* ars...@arslist.org javascript: *Subject:* Re: huh? financial news for bmc ? ** I just hope some guys I know at BMC will be ok after the buyout... This could good or this could be a disaster... On 06 May, 2013,at 03:32 PM, Sylvain YVON sylvai...@gmail.comjavascript: wrote: ** https://communities.bmc.com/people/mstouse/blog/2013/05/06/bmc-software-writes-a-new-line-of-code-today?utm_source=twitterfeedutm_medium=twitter On Mon, May 6, 2013 at 2:42 PM, patrick zandi reme...@gmail.comjavascript: wrote: ** http://www.theregister.co.uk/2013/05/06/bmc_buyout/ Buyout soon... -- Patrick Zandi _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ -- No virus found in this message. Checked by AVG - www.avg.com Version: 2013.0.3272 / Virus Database: 3162/6292 - Release Date: 05/02/13 _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: huh? financial news for bmc ?
** Humm isn't mainframe the most profitable part of BMC?On 06 May, 2013,at 07:33 PM, patchsk vamsi...@gmail.com wrote:** We can never know how the forces end up playing the cards. After all the links between ServiceNow and Remedy/BMC are not very distant.ServiceNowis asoftware-as-a-service(SaaS) provider ofIT service management(ITSM) software. It was founded in 2003 byFred Luddy, the previous CTO ofPeregrine SystemsandRemedy Corporation.The M in BMCJohn Jay Moores --He foundedBMC SoftwareinTexasin 1980 and was the lead venture capital financier forPeregrine Systemsin California starting in 1981 as well asServiceNowanother California corporation founded in 2005.http://en.wikipedia.org/wiki/John_Moores_(baseball)http://en.wikipedia.org/wiki/ServiceNowOn Monday, May 6, 2013 9:46:58 AM UTC-7, arslist wrote:**Peregrine bought the company, I guess they don’t exist anymore so I can’t be sued, to destroy it. It was competition they wanted eliminated, IMHO based on their actions and the words at the Peregrine Synergy conference I attended in 2002.Whilst this current buyout looks less sinister in those terms, we of course need to wait to see how it all plays out. There is some talk that it will split off the mainframe from the rest, but I haven’t heard any rumours about what they want to do with both pieces. I think the Remedy brand and the ITSM product are too valuable for anyone to want to eliminate them, other than Service-Now, and I don’t think they have the financial resources to buy it.WWRUG13 is getting more and more interesting J[Oracle World is the Week before, lol].DanielFrom: Action Request System discussion list(ARSList) [mailto:ars...@arslist.org] On Behalf Of William RentfrowSent: May 6, 2013 10:10 AMTo: ars...@arslist.orgSubject: Re: huh? financial news for bmc ?**I have $1 on this being "Peregrine 2.0".From: Action Request System discussion list(ARSList) [mailto:...@ARSLIST.ORG] On Behalf Of laurent matheoSent: Monday, May 06, 2013 8:37 AMTo: ars...@arslist.orgSubject: Re: huh? financial news for bmc ?** I just hope some guys I know at BMC will be ok after the buyout...This could good or this could be a disaster...On 06 May, 2013,at 03:32 PM, Sylvain YVON sylvai...@gmail.com wrote:**https://communities.bmc.com/people/mstouse/blog/2013/05/06/bmc-software-writes-a-new-line-of-code-today?utm_source=twitterfeedutm_medium=twitterOn Mon, May 6, 2013 at 2:42 PM, patrick zandi reme...@gmail.com wrote:**http://www.theregister.co.uk/2013/05/06/bmc_buyout/Buyout soon... -- Patrick Zandi_ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_No virus found in this message.Checked by AVG - www.avg.comVersion: 2013.0.3272 / Virus Database: 3162/6292 - Release Date: 05/02/13_ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years__ARSlist: "Where the Answers Are" and have been for 20 years__ARSlist: "Where the Answers Are" and have been for 20 years__ARSlist: "Where the Answers Are" and have been for 20 years_
Re: huh? financial news for bmc ?
Sthepeh is still cooling his heals! http://www.utsandiego.com/uniontrib/20081212/news_1b12prgrn.html On Mon, May 6, 2013 at 1:16 PM, Stanley Feinstein st...@projectremedies.com wrote: ** Wow. ** ** ** ** *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *patrick zandi *Sent:* Monday, May 06, 2013 10:09 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: huh? financial news for bmc ? ** ** ** Sentences this is the most important part of those days !!! - Stephen Gardner (former Peregrine CEO): 97 months in custody at the Federal Medical Center, Devenshttp://en.wikipedia.org/wiki/Federal_Medical_Center,_Devens .[15] http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-15 - Douglas Powanda (former Peregrine Executive Vice President for World Wide Sales): 78 months in custody at the Federal Correctional Institution, Bastrophttp://en.wikipedia.org/wiki/Federal_Correctional_Institution,_Bastrop ,[16] http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-16followed by two years of supervised release. [17] http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-17 - Matthew Gless (former Peregrine CFO): 63 months in custody followed by two years of supervised release.[18]http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-18 - Jeremy Crook (former Peregrine General Manager for Europe): 27 months in custody.[19]http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-19 - Andrew V. Cahill, Jr. (former Peregrine Executive Vice President for World Wide Sales, after Powanda): 22 months in custody followed by two years of supervised release.[20]http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-20Released from prison on October 22, 2010. [21] http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-21 - Berd J Rassam (former Peregrine Controller): 19 months in custody followed by two years of supervised release.[22]http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-22 - Larry Rodda (former managing director of KPMG Consultinghttp://en.wikipedia.org/wiki/BearingPoint): Six months in custody, six months of home detention, two years of supervised release and $100 mandatory special assessment.[23]http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-23 - Richard Nelson (former Peregrine Corporate Counsel): One day in custody, six months home detention and 200 hours of community service. [24] http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-24 - Ilse Cappel (former Peregrine Assistant Treasurer): Five years of probation http://en.wikipedia.org/wiki/Probation.[25]http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-25 - John Burnham Benjamin (former Peregrine Treasurer): Five years of probation.[26]http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-26 - Steven Spitzer (former head of Peregrine's Alliance Sales Program): Three years probation, a $5,000 fine and 200 hours of community service plus a $110,000 civil penalty and barred from serving as an officer or director of any public company.[27]http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-27 - Gary Lenz (former Peregrine President COO): Three years of probation http://en.wikipedia.org/wiki/Probation.[28]http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-28 - Peter O'Brien (former Peregrine Director of Alliances): One year of probation.[29]http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-29 - Michael Whitt (owner of Barnhill Management Group): Civil penalty of $60,000.[30]http://en.wikipedia.org/wiki/Peregrine_Systems#cite_note-30 ** ** On Mon, May 6, 2013 at 1:07 PM, Stanley Feinstein st...@projectremedies.com wrote: ** As I remember it, Peregrine bought Remedy for the cash. They had cooked the books for just about the same amount of cash that Remedy had in the bank. I remember the discussions about why they bought it, this or that, but when the numbers came out, cash was the reason. “Follow the cash” seems to be a good rule to follow these days. *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *patrick zandi *Sent:* Monday, May 06, 2013 10:00 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: huh? financial news for bmc ? ** I remember that day at RUG :: I was standing next to rick cook, and he said they got bought out.. and I said who is that *Stephen* Gardner, guy -- he said that guy over there is running Peregrine, and I said -- Who? Him?, he said yeah.. why -- I said .. he is a Crook, and a lair I can see it in his face! Rick just looked a little bewildered after what I said.. It was a
Re: Chrome 8.1 Incident
This often happens to all the overlay forms(on which any custom field is added) after Upgrade. We do need to reconcile these forms by following way: 1. Create a copy of the current view by Duplicate view (Standard default) 2. Delete view overlay of the distorted view (After this you must see Original view of the form) 3. Save the form, Go to the Duplicate view we created in step 1. 4. Create the view overlay of the original view. 5. Add all the custom fields from duplicate view onto the original view and then save. On Mon, May 6, 2013 at 7:37 PM, David Boylan david_boy...@brown.edu wrote: Greetings, I know that Chrome is not supported but it is still heavily used and works/worked fine. We've just upgraded to 8.1 and noticed that the Customer/Summary/Notes area for an individual Incident no longer displays. Change Management still works fine. Incident displayed in 7.6.04. Anyone know the reason? Any work arounds? Dave ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years -- Regards, Onkar Shinde Senior Software Engineer Vyom Labs Pvt. Ltd. BSM Solutions Services || ITIL Consulting Training Telephone: +91-20-6632-1000 Mobile: +91-7709008719 Email: onkar.shi...@vyomlabs.com Web: www.vyomlabs.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: huh? financial news for bmc ?
My guess is worse. It's a good bet if you can find someone to take it Howard Sent from my iPhone 5 On May 6, 2013, at 10:09 AM, William Rentfrow wrentf...@stratacominc.com wrote: ** I have $1 on this being Peregrine 2.0. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of laurent matheo Sent: Monday, May 06, 2013 8:37 AM To: arslist@ARSLIST.ORG Subject: Re: huh? financial news for bmc ? ** I just hope some guys I know at BMC will be ok after the buyout... This could good or this could be a disaster... On 06 May, 2013,at 03:32 PM, Sylvain YVON sylvain.y...@gmail.com wrote: ** https://communities.bmc.com/people/mstouse/blog/2013/05/06/bmc-software-writes-a-new-line-of-code-today?utm_source=twitterfeedutm_medium=twitter On Mon, May 6, 2013 at 2:42 PM, patrick zandi remedy...@gmail.com wrote: ** http://www.theregister.co.uk/2013/05/06/bmc_buyout/ Buyout soon... -- Patrick Zandi _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ No virus found in this message. Checked by AVG - www.avg.com Version: 2013.0.3272 / Virus Database: 3162/6292 - Release Date: 05/02/13 _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Remedy Date/Time display issue
We actually have a non production 8.1 env and I was able to reproduce it in there as well. Seems like something not patched yet. When I saved the record, in the database it is stored correctly in the epoch format and the workflow is triggering as normal. Seems like a glitch at display level only. On Monday, May 6, 2013 12:21:51 PM UTC-5, Longwing, Lj wrote: ** That is hilarious...no, I have NEVER seen this before, but I highly recommend upgrading to Patch 3 of 8.0 for all components...it may be fixed in one of the patches. On Mon, May 6, 2013 at 11:09 AM, patchsk vams...@gmail.com javascript:wrote: ** I have a ticket with BMC but thought checking with the arslist as well. Has any one seen this kind of Date/Time display issue before? We are on ARS 8.0 with midtier 8.0. Seems like the issue is not browser dependent. We are seeing this consistently for users in a different timezone from the ARSServer Timezone. Our ARS is in PST and users complaining are from CST and EST. Also seems like this is happening only to the last day and last min of every month. For Ex: 5/31/2013 10:00PM will display as 6/0/2013 10:00PM 6/30/2013 10:00PM will display as 7/0/2013 10:00PM Where as 5/31/2013 9:59PM will display as normal. This is even before we save the record, just when we select the data/time on the screen. https://lh6.googleusercontent.com/-p_NPEbNtGEg/UYfe2ZfNUMI/FKM/SzGYsH22aIY/s1600/DateTimeDisplayIssue.jpg _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: ARERR 9093 - User is currently connected from another machine
Looks like we do have a sticky cookie enabled. Could there be another possible reason? Thank you, Heather Hutcheson From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury Sent: Monday, May 06, 2013 10:23 AM To: arslist@ARSLIST.ORG Subject: Re: ARERR 9093 - User is currently connected from another machine ** Heather, From your messages, it looks like you have 2 mid tiers. Do you have a load balancer sitting in between the users and the mid tier? If so, you need to configure a sticky cookie or session affinity for those users. You don't need to do this if you are load balancing your AR app servers in between mid tiers but you DO need it for the users to the web server. On Mon, May 6, 2013 at 1:18 PM, Hutcheson, Heather heather.hutche...@ga.commailto:heather.hutche...@ga.com wrote: ** For the past few weeks we have been receiving an increasing amount of ARERR 9093, User is currently connected from another machine, messages in our organization. After gathering some information and running some tests, we have identified there is not consistency with the action of the users and these errors. They are using a variety of browsers including IE, Firefox and Chrome. This is mainly occurring to our support staff but is happening to our end users as well, the error is occurring with fixed, floating and read licenses. We are using 7.6.04 SP4 and increased our Apache Tomcat memory on both mid tier servers hoping it would help resolve the problem. Has anyone else experienced this problem? Any guidance is much appreciated. Thank you, Heather Hutcheson General Atomics I Information Technology 3550 General Atomics Ct. San Diego, CA 92121 heather.hutche...@ga.commailto:heather.hutche...@ga.com PH: (858) 455-3366tel:%28858%29%20455-3366 _ARSlist: Where the Answers Are and have been for 20 years_ -- Tauf Chowdhury _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: ARERR 9093 - User is currently connected from another machine
The only other thing would be to check the timeouts for the load balancer session vs. the mid tier session. The mid tier session should be longer than the LB timeout. Sent from my iPhone On May 6, 2013, at 1:53 PM, Hutcheson, Heather heather.hutche...@ga.com wrote: ** Looks like we do have a sticky cookie enabled. Could there be another possible reason? Thank you, Heather Hutcheson *From:* Action Request System discussion list(ARSList) [ mailto:arslist@ARSLIST.ORG arslist@ARSLIST.ORG] *On Behalf Of *Tauf Chowdhury *Sent:* Monday, May 06, 2013 10:23 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: ARERR 9093 - User is currently connected from another machine ** Heather, From your messages, it looks like you have 2 mid tiers. Do you have a load balancer sitting in between the users and the mid tier? If so, you need to configure a sticky cookie or session affinity for those users. You don't need to do this if you are load balancing your AR app servers in between mid tiers but you DO need it for the users to the web server. On Mon, May 6, 2013 at 1:18 PM, Hutcheson, Heather heather.hutche...@ga.com wrote: ** For the past few weeks we have been receiving an increasing amount of *ARERR 9093, User is* *currently connected from* *another* *machine*, messages in our organization. After gathering some information and running some tests, we have identified there is not consistency with the action of the users and these errors. They are using a variety of browsers including IE, Firefox and Chrome. This is mainly occurring to our support staff but is happening to our end users as well, the error is occurring with fixed, floating and read licenses. We are using 7.6.04 SP4 and increased our Apache Tomcat memory on both mid tier servers hoping it would help resolve the problem. Has anyone else experienced this problem? Any guidance is much appreciated. Thank you, *Heather Hutcheson* General Atomics *I* Information Technology 3550 General Atomics Ct. San Diego, CA 92121 heather.hutche...@ga.com PH: (858) 455-3366 _ARSlist: Where the Answers Are and have been for 20 years_ -- *Tauf Chowdhury* _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Remedy Date/Time display issue
That is truly bizarre...I would love to hear the solution to it when you finally hear something from BMC On Mon, May 6, 2013 at 11:52 AM, patchsk vamsi...@gmail.com wrote: ** We actually have a non production 8.1 env and I was able to reproduce it in there as well. Seems like something not patched yet. When I saved the record, in the database it is stored correctly in the epoch format and the workflow is triggering as normal. Seems like a glitch at display level only. On Monday, May 6, 2013 12:21:51 PM UTC-5, Longwing, Lj wrote: ** That is hilarious...no, I have NEVER seen this before, but I highly recommend upgrading to Patch 3 of 8.0 for all components...it may be fixed in one of the patches. On Mon, May 6, 2013 at 11:09 AM, patchsk vams...@gmail.com wrote: ** I have a ticket with BMC but thought checking with the arslist as well. Has any one seen this kind of Date/Time display issue before? We are on ARS 8.0 with midtier 8.0. Seems like the issue is not browser dependent. We are seeing this consistently for users in a different timezone from the ARSServer Timezone. Our ARS is in PST and users complaining are from CST and EST. Also seems like this is happening only to the last day and last min of every month. For Ex: 5/31/2013 10:00PM will display as 6/0/2013 10:00PM 6/30/2013 10:00PM will display as 7/0/2013 10:00PM Where as 5/31/2013 9:59PM will display as normal. This is even before we save the record, just when we select the data/time on the screen. https://lh6.googleusercontent.com/-p_NPEbNtGEg/UYfe2ZfNUMI/FKM/SzGYsH22aIY/s1600/DateTimeDisplayIssue.jpg _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: ARERR 9093 - User is currently connected from another machine
Not likelyyou will likely need to drill into why the Mid-Tier load balancer is moving your sessions around. Does your sticky timeout = your session timeout on the Mid-Tier JSP engine? On Mon, May 6, 2013 at 11:53 AM, Hutcheson, Heather heather.hutche...@ga.com wrote: ** Looks like we do have a sticky cookie enabled. Could there be another possible reason? ** ** Thank you, Heather Hutcheson ** ** *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Tauf Chowdhury *Sent:* Monday, May 06, 2013 10:23 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: ARERR 9093 - User is currently connected from another machine ** ** ** Heather, From your messages, it looks like you have 2 mid tiers. Do you have a load balancer sitting in between the users and the mid tier? If so, you need to configure a sticky cookie or session affinity for those users. You don't need to do this if you are load balancing your AR app servers in between mid tiers but you DO need it for the users to the web server. ** ** On Mon, May 6, 2013 at 1:18 PM, Hutcheson, Heather heather.hutche...@ga.com wrote: ** For the past few weeks we have been receiving an increasing amount of *ARERR 9093, User is* *currently connected from* *another* *machine*, messages in our organization. After gathering some information and running some tests, we have identified there is not consistency with the action of the users and these errors. They are using a variety of browsers including IE, Firefox and Chrome. This is mainly occurring to our support staff but is happening to our end users as well, the error is occurring with fixed, floating and read licenses. We are using 7.6.04 SP4 and increased our Apache Tomcat memory on both mid tier servers hoping it would help resolve the problem. Has anyone else experienced this problem? Any guidance is much appreciated. Thank you, *Heather Hutcheson* General Atomics *I* Information Technology 3550 General Atomics Ct. San Diego, CA 92121 heather.hutche...@ga.com PH: (858) 455-3366 _ARSlist: Where the Answers Are and have been for 20 years_ -- *Tauf Chowdhury* _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: huh? financial news for bmc ?
John Moores, the CEO, had a convenient memory lapse about the entire affair and was able to evade prosecution. And take about $600 Million in the process. And Pat, you were right about Gardner. Rick On May 6, 2013 10:52 AM, Howard Richter hbr4...@gmail.com wrote: ** My guess is worse. It's a good bet if you can find someone to take it Howard Sent from my iPhone 5 On May 6, 2013, at 10:09 AM, William Rentfrow wrentf...@stratacominc.com wrote: ** I have $1 on this being Peregrine 2.0. ** ** *From:* Action Request System discussion list(ARSList) [ mailto:arslist@ARSLIST.ORG arslist@ARSLIST.ORG] *On Behalf Of *laurent matheo *Sent:* Monday, May 06, 2013 8:37 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: huh? financial news for bmc ? ** ** ** I just hope some guys I know at BMC will be ok after the buyout... This could good or this could be a disaster... On 06 May, 2013,at 03:32 PM, Sylvain YVON sylvain.y...@gmail.com wrote:* *** ** https://communities.bmc.com/people/mstouse/blog/2013/05/06/bmc-software-writes-a-new-line-of-code-today?utm_source=twitterfeedutm_medium=twitter ** ** On Mon, May 6, 2013 at 2:42 PM, patrick zandi remedy...@gmail.com wrote: ** http://www.theregister.co.uk/2013/05/06/bmc_buyout/ Buyout soon... -- Patrick Zandi _ARSlist: Where the Answers Are and have been for 20 years_ ** ** _ARSlist: Where the Answers Are and have been for 20 years_ -- No virus found in this message. Checked by AVG - www.avg.com Version: 2013.0.3272 / Virus Database: 3162/6292 - Release Date: 05/02/13* *** _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: huh? financial news for bmc ?
well it appears no one cares anymore about character, after all when I see Al Gore I see the same thing. and he is rich and popular... ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: huh? financial news for bmc ?
Yep and that is what Bain will sell first to pay for this deal. Maybe they will sell Remedy to Oracle and then BMC will license it back for ITSM. Hbr Sent from my iPhone 5 On May 6, 2013, at 1:43 PM, laurent matheo lm...@me.com wrote: ** Humm isn't mainframe the most profitable part of BMC? On 06 May, 2013,at 07:33 PM, patchsk vamsi...@gmail.com wrote: ** We can never know how the forces end up playing the cards. After all the links between ServiceNow and Remedy/BMC are not very distant. ServiceNow is a software-as-a-service (SaaS) provider of IT service management (ITSM) software. It was founded in 2003 by Fred Luddy, the previous CTO of Peregrine Systems and Remedy Corporation. The M in BMC John Jay Moores -- He founded BMC Software in Texas in 1980 and was the lead venture capital financier for Peregrine Systems in California starting in 1981 as well as ServiceNow another California corporation founded in 2005. http://en.wikipedia.org/wiki/John_Moores_(baseball) http://en.wikipedia.org/wiki/ServiceNow On Monday, May 6, 2013 9:46:58 AM UTC-7, arslist wrote: ** Peregrine bought the company, I guess they don’t exist anymore so I can’t be sued, to destroy it. It was competition they wanted eliminated, IMHO based on their actions and the words at the Peregrine Synergy conference I attended in 2002. Whilst this current buyout looks less sinister in those terms, we of course need to wait to see how it all plays out. There is some talk that it will split off the mainframe from the rest, but I haven’t heard any rumours about what they want to do with both pieces. I think the Remedy brand and the ITSM product are too valuable for anyone to want to eliminate them, other than Service-Now, and I don’t think they have the financial resources to buy it. WWRUG13 is getting more and more interesting J [Oracle World is the Week before, lol]. Daniel From: Action Request System discussion list(ARSList) [mailto:ars...@arslist.org] On Behalf Of William Rentfrow Sent: May 6, 2013 10:10 AM To: ars...@arslist.org Subject: Re: huh? financial news for bmc ? ** I have $1 on this being Peregrine 2.0. From: Action Request System discussion list(ARSList) [mailto:...@ARSLIST.ORG] On Behalf Of laurent matheo Sent: Monday, May 06, 2013 8:37 AM To: ars...@arslist.org Subject: Re: huh? financial news for bmc ? ** I just hope some guys I know at BMC will be ok after the buyout... This could good or this could be a disaster... On 06 May, 2013,at 03:32 PM, Sylvain YVON sylvai...@gmail.com wrote: ** https://communities.bmc.com/people/mstouse/blog/2013/05/06/bmc-software-writes-a-new-line-of-code-today?utm_source=twitterfeedutm_medium=twitter On Mon, May 6, 2013 at 2:42 PM, patrick zandi reme...@gmail.com wrote: ** http://www.theregister.co.uk/2013/05/06/bmc_buyout/ Buyout soon... -- Patrick Zandi _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ No virus found in this message. Checked by AVG - www.avg.com Version: 2013.0.3272 / Virus Database: 3162/6292 - Release Date: 05/02/13 _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: FW: Important news for customers of BMC Software
I got this too… Would be fun to see the rough drafts of the email :) To me - it seems to read from Dilberts template generator… Dear (FILLIN COMPANY HERE) Customer, I am excited to inform you of a very positive development for (FILLIN COMPANY HERE). … As we move through this process, we will keep you informed of key developments. If you have any questions, please feel free to call your usual (FILLIN COMPANY HERE) representative. We look forward to building upon our relationship with you and to continuing to develop the best solutions to address the (YOUR MARKET) needs within your organization. (Regards or Warm Regards), (ADD YOUR SIGNATURE HERE) -John On Mon, May 6, 2013 at 11:57 AM, Sanford, Claire claire.sanf...@memorialhermann.org wrote: ** ** ** ** ** *From:* *Sent:* Monday, May 06, 2013 11:54 AM *To:* Sanford, Claire *Subject:* Important news for customers of BMC Software ** ** [image: BMC Software] ** ** Dear BMC Customer, I am excited to inform you of a very positive development for BMC Software. BMC Software announcedhttp://app.go.bmc.com/e/er?s=1545lid=4458elq=56354adb90354a77ba09b4fc9b8d45a7earlier today that the company has signed a definitive agreement to be acquired by a private investor group led by Bain Capital and Golden Gate Capital together with GIC Special Investments Pte Ltd (“GICSI”) and Insight Venture Partners. The transaction will take the Company private. We believe this important step will position us for even greater success and accelerate our ability to focus on building an even stronger future for our customers. As a result of this transaction, BMC expects to have increased flexibility to invest more strategically to drive powerful innovation and deliver cutting edge customer solutions. Importantly, this transaction provides BMC with the potential to accelerate our customer-focused vision for our company. We are confident that this transaction will allow us to better serve you. We expect the transaction to be completed later this year. Throughout the process, and after the close, the transaction’s impact should be seamless to you. It will have no impact on the day-to-day operations of our business. Your BMC contacts remain the same, all current contracts will be honored and there will be no change in how we conduct our business with you. As we move through this process, we will keep you informed of key developments. If you have any questions, please feel free to call your usual BMC representative. We look forward to building upon our relationship with you and to continuing to develop the best solutions to address the IT needs within your organization. Regards, Kim DeCarlis Vice President, Worldwide Marketing BMC Software _ARSlist: Where the Answers Are and have been for 20 years_ -- *John Sundberg* Kinetic Data, Inc. Your Business. Your Process. 651-556-0930 I john.sundb...@kineticdata.com www.kineticdata.com I community.kineticdata.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: huh? financial news for bmc ?
On Mon, Sep 17, 2012 at 7:04 PM, John Sundberg john.sundb...@kineticdata.com wrote: ** It is a little hard to say what version it was Because in 2012 -- BMC renamed it all to BMC Atrium ... threw in the kitchen sink -- which included the Remedy product and the ITSM Suite + some discovery software + a CMDB... But in 2014 Oracle broke it all up -- and peeled off the ITSM software into something they called Oracle Service Support (And the concept of a development admin tool went away) -- it is purely configuration and consulting to configure the product... (Traditional Remedy customer are unhappy - new customers don't know better - think they are eating a juicy steak - turns out it is pink slime) RemedyForce was taken over by Business.com (aka Salesforce.com). RemedyOnDemand - still exists -- but is part of Oracle Scalable Enterprise - which everybody calls Oh say ... can you see -- because nobody can actually see it working... kind of a weird industry joke... (Still not sure about it -- I think 2021 humor goes over my head) Same timeframe -- Oracle renamed Remedy to Oracle Enable ... and it became really the adhoc business back-office apps generator SRM was abandoned by Oracle -- really BMC killed it before Oracle got it (circa 2011) - BMC just never told the customers. Of course Kinetic Data stayed independent and front-ends both Oracle Service Support and the Enable framework - keeping customers happy - regardless of the shenanigans behind the scenes... BTW - the MN Vikings still are without a Superbowl in 2021 :( Obama gets reelected. Republican gets elected 2016 -- does a fair job - but chooses not to rerun. Hillary gets 2020. And that is all I know... -John On Mon, May 6, 2013 at 1:24 PM, Howard Richter hbr4...@gmail.com wrote: ** Yep and that is what Bain will sell first to pay for this deal. Maybe they will sell Remedy to Oracle and then BMC will license it back for ITSM. Hbr Sent from my iPhone 5 On May 6, 2013, at 1:43 PM, laurent matheo lm...@me.com wrote: ** Humm isn't mainframe the most profitable part of BMC? On 06 May, 2013,at 07:33 PM, patchsk vamsi...@gmail.com wrote: ** We can never know how the forces end up playing the cards. After all the links between ServiceNow and Remedy/BMC are not very distant. ServiceNow is a software-as-a-servicehttp://en.wikipedia.org/wiki/Software_as_a_service (SaaS) provider of IT service managementhttp://en.wikipedia.org/wiki/IT_service_management (ITSM) software. It was founded in 2003 by Fred Luddyhttp://en.wikipedia.org/w/index.php?title=Fred_Luddyaction=editredlink=1, the previous CTO of Peregrine Systemshttp://en.wikipedia.org/wiki/Peregrine_Systems and Remedy Corporation http://en.wikipedia.org/wiki/Remedy_Corporation. The M in BMC John Jay Moores *-- *He founded BMC Softwarehttp://en.wikipedia.org/wiki/BMC_Software in Texas http://en.wikipedia.org/wiki/Texas in 1980 and was the lead venture capital financier for Peregrine Systemshttp://en.wikipedia.org/wiki/Peregrine_Systems in California starting in 1981 as well as ServiceNowhttp://en.wikipedia.org/wiki/ServiceNow another California corporation founded in 2005. http://en.wikipedia.org/wiki/John_Moores_(baseball) http://en.wikipedia.org/wiki/ServiceNow On Monday, May 6, 2013 9:46:58 AM UTC-7, arslist wrote: ** Peregrine bought the company, I guess they don’t exist anymore so I can’t be sued, to destroy it. It was competition they wanted eliminated, IMHO based on their actions and the words at the Peregrine Synergy conference I attended in 2002. Whilst this current buyout looks less sinister in those terms, we of course need to wait to see how it all plays out. There is some talk that it will split off the mainframe from the rest, but I haven’t heard any rumours about what they want to do with both pieces. I think the Remedy brand and the ITSM product are too valuable for anyone to want to eliminate them, other than Service-Now, and I don’t think they have the financial resources to buy it. WWRUG13 is getting more and more interesting J [Oracle World is the Week before, lol]. Daniel *From:* Action Request System discussion list(ARSList) [mailto: ars...@arslist.org] *On Behalf Of *William Rentfrow *Sent:* May 6, 2013 10:10 AM *To:* ars...@arslist.org *Subject:* Re: huh? financial news for bmc ? ** I have $1 on this being Peregrine 2.0. *From:* Action Request System discussion list(ARSList) [ mailto:...@ARSLIST.ORG] *On Behalf Of *laurent matheo *Sent:* Monday, May 06, 2013 8:37 AM *To:* ars...@arslist.org *Subject:* Re: huh? financial news for bmc ? ** I just hope some guys I know at BMC will be ok after the buyout... This could good or this could be a disaster... On 06 May, 2013,at 03:32 PM, Sylvain YVON sylvai...@gmail.com wrote: **
Re: FW: Important news for customers of BMC Software
Hi John, This sounds like the standard cockroach letter that the Pullman Company had in the late 19th century. They sent it to anyone who complained about cockroaches in their train car. Of course, it said that they've never heard this complaint before. At least, that's what I read. Stan From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of John Sundberg Sent: Monday, May 06, 2013 11:33 AM To: arslist@ARSLIST.ORG Subject: Re: FW: Important news for customers of BMC Software ** I got this too. Would be fun to see the rough drafts of the email :) To me - it seems to read from Dilberts template generator. Dear (FILLIN COMPANY HERE) Customer, I am excited to inform you of a very positive development for (FILLIN COMPANY HERE). . As we move through this process, we will keep you informed of key developments. If you have any questions, please feel free to call your usual (FILLIN COMPANY HERE) representative. We look forward to building upon our relationship with you and to continuing to develop the best solutions to address the (YOUR MARKET) needs within your organization. (Regards or Warm Regards), (ADD YOUR SIGNATURE HERE) -John On Mon, May 6, 2013 at 11:57 AM, Sanford, Claire claire.sanf...@memorialhermann.org wrote: ** From: Sent: Monday, May 06, 2013 11:54 AM To: Sanford, Claire Subject: Important news for customers of BMC Software Dear BMC Customer, I am excited to inform you of a very positive development for BMC Software. BMC Software http://app.go.bmc.com/e/er?s=1545lid=4458elq=56354adb90354a77ba09b4fc9b8d 45a7 announced earlier today that the company has signed a definitive agreement to be acquired by a private investor group led by Bain Capital and Golden Gate Capital together with GIC Special Investments Pte Ltd (GICSI) and Insight Venture Partners. The transaction will take the Company private. We believe this important step will position us for even greater success and accelerate our ability to focus on building an even stronger future for our customers. As a result of this transaction, BMC expects to have increased flexibility to invest more strategically to drive powerful innovation and deliver cutting edge customer solutions. Importantly, this transaction provides BMC with the potential to accelerate our customer-focused vision for our company. We are confident that this transaction will allow us to better serve you. We expect the transaction to be completed later this year. Throughout the process, and after the close, the transaction's impact should be seamless to you. It will have no impact on the day-to-day operations of our business. Your BMC contacts remain the same, all current contracts will be honored and there will be no change in how we conduct our business with you. As we move through this process, we will keep you informed of key developments. If you have any questions, please feel free to call your usual BMC representative. We look forward to building upon our relationship with you and to continuing to develop the best solutions to address the IT needs within your organization. Regards, Kim DeCarlis Vice President, Worldwide Marketing BMC Software _ARSlist: Where the Answers Are and have been for 20 years_ -- John Sundberg Kinetic Data, Inc. Your Business. Your Process. 651-556-0930 I john.sundb...@kineticdata.com http://www.kineticdata.com/ www.kineticdata.com I http://community.kineticdata.com/ community.kineticdata.com _ARSlist: Where the Answers Are and have been for 20 years_ No virus found in this message. Checked by AVG - www.avg.com Version: 2013.0.3272 / Virus Database: 3162/6302 - Release Date: 05/06/13 _ No virus found in this message. Checked by AVG - www.avg.com Version: 2013.0.3272 / Virus Database: 3162/6301 - Release Date: 05/05/13 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: huh? financial news for bmc ?
what is the new name : Bain Golden Gate GIC PIC --- that is catchy, like the swine flue.. or maybe BG3PIC -- well that is better. On Mon, May 6, 2013 at 2:37 PM, John Sundberg john.sundb...@kineticdata.com wrote: ** On Mon, Sep 17, 2012 at 7:04 PM, John Sundberg john.sundb...@kineticdata.com wrote: ** It is a little hard to say what version it was Because in 2012 -- BMC renamed it all to BMC Atrium ... threw in the kitchen sink -- which included the Remedy product and the ITSM Suite + some discovery software + a CMDB... But in 2014 Oracle broke it all up -- and peeled off the ITSM software into something they called Oracle Service Support (And the concept of a development admin tool went away) -- it is purely configuration and consulting to configure the product... (Traditional Remedy customer are unhappy - new customers don't know better - think they are eating a juicy steak - turns out it is pink slime) RemedyForce was taken over by Business.com (aka Salesforce.com). RemedyOnDemand - still exists -- but is part of Oracle Scalable Enterprise - which everybody calls Oh say ... can you see -- because nobody can actually see it working... kind of a weird industry joke... (Still not sure about it -- I think 2021 humor goes over my head) Same timeframe -- Oracle renamed Remedy to Oracle Enable ... and it became really the adhoc business back-office apps generator SRM was abandoned by Oracle -- really BMC killed it before Oracle got it (circa 2011) - BMC just never told the customers. Of course Kinetic Data stayed independent and front-ends both Oracle Service Support and the Enable framework - keeping customers happy - regardless of the shenanigans behind the scenes... BTW - the MN Vikings still are without a Superbowl in 2021 :( Obama gets reelected. Republican gets elected 2016 -- does a fair job - but chooses not to rerun. Hillary gets 2020. And that is all I know... -John On Mon, May 6, 2013 at 1:24 PM, Howard Richter hbr4...@gmail.com wrote: ** Yep and that is what Bain will sell first to pay for this deal. Maybe they will sell Remedy to Oracle and then BMC will license it back for ITSM. Hbr Sent from my iPhone 5 On May 6, 2013, at 1:43 PM, laurent matheo lm...@me.com wrote: ** Humm isn't mainframe the most profitable part of BMC? On 06 May, 2013,at 07:33 PM, patchsk vamsi...@gmail.com wrote: ** We can never know how the forces end up playing the cards. After all the links between ServiceNow and Remedy/BMC are not very distant. ServiceNow is a software-as-a-servicehttp://en.wikipedia.org/wiki/Software_as_a_service (SaaS) provider of IT service managementhttp://en.wikipedia.org/wiki/IT_service_management (ITSM) software. It was founded in 2003 by Fred Luddyhttp://en.wikipedia.org/w/index.php?title=Fred_Luddyaction=editredlink=1, the previous CTO of Peregrine Systemshttp://en.wikipedia.org/wiki/Peregrine_Systems and Remedy Corporation http://en.wikipedia.org/wiki/Remedy_Corporation . The M in BMC John Jay Moores *-- *He founded BMC Softwarehttp://en.wikipedia.org/wiki/BMC_Software in Texas http://en.wikipedia.org/wiki/Texas in 1980 and was the lead venture capital financier for Peregrine Systemshttp://en.wikipedia.org/wiki/Peregrine_Systems in California starting in 1981 as well as ServiceNowhttp://en.wikipedia.org/wiki/ServiceNow another California corporation founded in 2005. http://en.wikipedia.org/wiki/John_Moores_(baseball) http://en.wikipedia.org/wiki/ServiceNow On Monday, May 6, 2013 9:46:58 AM UTC-7, arslist wrote: ** Peregrine bought the company, I guess they don’t exist anymore so I can’t be sued, to destroy it. It was competition they wanted eliminated, IMHO based on their actions and the words at the Peregrine Synergy conference I attended in 2002. Whilst this current buyout looks less sinister in those terms, we of course need to wait to see how it all plays out. There is some talk that it will split off the mainframe from the rest, but I haven’t heard any rumours about what they want to do with both pieces. I think the Remedy brand and the ITSM product are too valuable for anyone to want to eliminate them, other than Service-Now, and I don’t think they have the financial resources to buy it. WWRUG13 is getting more and more interesting J [Oracle World is the Week before, lol]. Daniel *From:* Action Request System discussion list(ARSList) [mailto: ars...@arslist.org] *On Behalf Of *William Rentfrow *Sent:* May 6, 2013 10:10 AM *To:* ars...@arslist.org *Subject:* Re: huh? financial news for bmc ? ** I have $1 on this being Peregrine 2.0. *From:* Action Request System discussion list(ARSList) [ mailto:...@ARSLIST.ORG] *On Behalf Of *laurent matheo *Sent:* Monday, May 06, 2013 8:37 AM *To:*
Re: huh? financial news for bmc ?
John You forgot the cubs in 2017 win it all. Hbr Sent from my iPhone 5 On May 6, 2013, at 2:37 PM, John Sundberg john.sundb...@kineticdata.com wrote: ** On Mon, Sep 17, 2012 at 7:04 PM, John Sundberg john.sundb...@kineticdata.com wrote: ** It is a little hard to say what version it was Because in 2012 -- BMC renamed it all to BMC Atrium ... threw in the kitchen sink -- which included the Remedy product and the ITSM Suite + some discovery software + a CMDB... But in 2014 Oracle broke it all up -- and peeled off the ITSM software into something they called Oracle Service Support (And the concept of a development admin tool went away) -- it is purely configuration and consulting to configure the product... (Traditional Remedy customer are unhappy - new customers don't know better - think they are eating a juicy steak - turns out it is pink slime) RemedyForce was taken over by Business.com (aka Salesforce.com). RemedyOnDemand - still exists -- but is part of Oracle Scalable Enterprise - which everybody calls Oh say ... can you see -- because nobody can actually see it working... kind of a weird industry joke... (Still not sure about it -- I think 2021 humor goes over my head) Same timeframe -- Oracle renamed Remedy to Oracle Enable ... and it became really the adhoc business back-office apps generator SRM was abandoned by Oracle -- really BMC killed it before Oracle got it (circa 2011) - BMC just never told the customers. Of course Kinetic Data stayed independent and front-ends both Oracle Service Support and the Enable framework - keeping customers happy - regardless of the shenanigans behind the scenes... BTW - the MN Vikings still are without a Superbowl in 2021 :( Obama gets reelected. Republican gets elected 2016 -- does a fair job - but chooses not to rerun. Hillary gets 2020. And that is all I know... -John On Mon, May 6, 2013 at 1:24 PM, Howard Richter hbr4...@gmail.com wrote: ** Yep and that is what Bain will sell first to pay for this deal. Maybe they will sell Remedy to Oracle and then BMC will license it back for ITSM. Hbr Sent from my iPhone 5 On May 6, 2013, at 1:43 PM, laurent matheo lm...@me.com wrote: ** Humm isn't mainframe the most profitable part of BMC? On 06 May, 2013,at 07:33 PM, patchsk vamsi...@gmail.com wrote: ** We can never know how the forces end up playing the cards. After all the links between ServiceNow and Remedy/BMC are not very distant. ServiceNow is a software-as-a-service (SaaS) provider of IT service management (ITSM) software. It was founded in 2003 by Fred Luddy, the previous CTO of Peregrine Systems and Remedy Corporation. The M in BMC John Jay Moores -- He founded BMC Software in Texas in 1980 and was the lead venture capital financier for Peregrine Systems in California starting in 1981 as well as ServiceNow another California corporation founded in 2005. http://en.wikipedia.org/wiki/John_Moores_(baseball) http://en.wikipedia.org/wiki/ServiceNow On Monday, May 6, 2013 9:46:58 AM UTC-7, arslist wrote: ** Peregrine bought the company, I guess they don’t exist anymore so I can’t be sued, to destroy it. It was competition they wanted eliminated, IMHO based on their actions and the words at the Peregrine Synergy conference I attended in 2002. Whilst this current buyout looks less sinister in those terms, we of course need to wait to see how it all plays out. There is some talk that it will split off the mainframe from the rest, but I haven’t heard any rumours about what they want to do with both pieces. I think the Remedy brand and the ITSM product are too valuable for anyone to want to eliminate them, other than Service-Now, and I don’t think they have the financial resources to buy it. WWRUG13 is getting more and more interesting J [Oracle World is the Week before, lol]. Daniel From: Action Request System discussion list(ARSList) [mailto:ars...@arslist.org] On Behalf Of William Rentfrow Sent: May 6, 2013 10:10 AM To: ars...@arslist.org Subject: Re: huh? financial news for bmc ? ** I have $1 on this being Peregrine 2.0. From: Action Request System discussion list(ARSList) [mailto:...@ARSLIST.ORG] On Behalf Of laurent matheo Sent: Monday, May 06, 2013 8:37 AM To: ars...@arslist.org Subject: Re: huh? financial news for bmc ? ** I just hope some guys I know at BMC will be ok after the buyout... This could good or this could be a disaster... On 06 May, 2013,at 03:32 PM, Sylvain YVON sylvai...@gmail.com wrote: ** https://communities.bmc.com/people/mstouse/blog/2013/05/06/bmc-software-writes-a-new-line-of-code-today?utm_source=twitterfeedutm_medium=twitter On Mon, May 6,
Re: huh? financial news for bmc ?
You forgot to mention that the Dallas Cowboys win their second playoff game in 20 years in 2017, but still lose their next game after that to continue their 22 years of missing the Super Bowl. So much for American’s team. LOL Christopher Pruitt From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Howard Richter Sent: Monday, May 06, 2013 2:35 PM To: arslist@ARSLIST.ORG Subject: Re: huh? financial news for bmc ? ** John You forgot the cubs in 2017 win it all. Hbr Sent from my iPhone 5 On May 6, 2013, at 2:37 PM, John Sundberg john.sundb...@kineticdata.commailto:john.sundb...@kineticdata.com wrote: ** On Mon, Sep 17, 2012 at 7:04 PM, John Sundberg john.sundb...@kineticdata.commailto:john.sundb...@kineticdata.com wrote: ** It is a little hard to say what version it was Because in 2012 -- BMC renamed it all to BMC Atrium ... threw in the kitchen sink -- which included the Remedy product and the ITSM Suite + some discovery software + a CMDB... But in 2014 Oracle broke it all up -- and peeled off the ITSM software into something they called Oracle Service Support (And the concept of a development admin tool went away) -- it is purely configuration and consulting to configure the product... (Traditional Remedy customer are unhappy - new customers don't know better - think they are eating a juicy steak - turns out it is pink slime) RemedyForce was taken over by Business.comhttp://Business.com (aka Salesforce.comhttp://Salesforce.com). RemedyOnDemand - still exists -- but is part of Oracle Scalable Enterprise - which everybody calls Oh say ... can you see -- because nobody can actually see it working... kind of a weird industry joke... (Still not sure about it -- I think 2021 humor goes over my head) Same timeframe -- Oracle renamed Remedy to Oracle Enable ... and it became really the adhoc business back-office apps generator SRM was abandoned by Oracle -- really BMC killed it before Oracle got it (circa 2011) - BMC just never told the customers. Of course Kinetic Data stayed independent and front-ends both Oracle Service Support and the Enable framework - keeping customers happy - regardless of the shenanigans behind the scenes... BTW - the MN Vikings still are without a Superbowl in 2021 :( Obama gets reelected. Republican gets elected 2016 -- does a fair job - but chooses not to rerun. Hillary gets 2020. And that is all I know... -John On Mon, May 6, 2013 at 1:24 PM, Howard Richter hbr4...@gmail.commailto:hbr4...@gmail.com wrote: ** Yep and that is what Bain will sell first to pay for this deal. Maybe they will sell Remedy to Oracle and then BMC will license it back for ITSM. Hbr Sent from my iPhone 5 On May 6, 2013, at 1:43 PM, laurent matheo lm...@me.commailto:lm...@me.com wrote: ** Humm isn't mainframe the most profitable part of BMC? On 06 May, 2013,at 07:33 PM, patchsk vamsi...@gmail.commailto:vamsi...@gmail.com wrote: ** We can never know how the forces end up playing the cards. After all the links between ServiceNow and Remedy/BMC are not very distant. ServiceNow is a software-as-a-servicehttp://en.wikipedia.org/wiki/Software_as_a_service (SaaS) provider of IT service managementhttp://en.wikipedia.org/wiki/IT_service_management (ITSM) software. It was founded in 2003 by Fred Luddyhttp://en.wikipedia.org/w/index.php?title=Fred_Luddyaction=editredlink=1, the previous CTO of Peregrine Systemshttp://en.wikipedia.org/wiki/Peregrine_Systems and Remedy Corporationhttp://en.wikipedia.org/wiki/Remedy_Corporation. The M in BMC John Jay Moores -- He founded BMC Softwarehttp://en.wikipedia.org/wiki/BMC_Software in Texashttp://en.wikipedia.org/wiki/Texas in 1980 and was the lead venture capital financier for Peregrine Systemshttp://en.wikipedia.org/wiki/Peregrine_Systems in California starting in 1981 as well as ServiceNowhttp://en.wikipedia.org/wiki/ServiceNow another California corporation founded in 2005. http://en.wikipedia.org/wiki/John_Moores_(baseball) http://en.wikipedia.org/wiki/ServiceNow On Monday, May 6, 2013 9:46:58 AM UTC-7, arslist wrote: ** Peregrine bought the company, I guess they don’t exist anymore so I can’t be sued, to destroy it. It was competition they wanted eliminated, IMHO based on their actions and the words at the Peregrine Synergy conference I attended in 2002. Whilst this current buyout looks less sinister in those terms, we of course need to wait to see how it all plays out. There is some talk that it will split off the mainframe from the rest, but I haven’t heard any rumours about what they want to do with both pieces. I think the Remedy brand and the ITSM product are too valuable for anyone to want to eliminate them, other than Service-Now, and I don’t think they have the financial resources to buy it.
Re: huh? financial news for bmc ?
BTW - the MN Vikings still are without a Superbowl in 2021 :( That's just mean spirited. === We've all been through this before. Some things will happen that we don't like beyond our control, but in the end the technology we all use and the industry we're all a part of will be just fine. You never know, this could be a very good thing that expands market share and increases the size of our community. Bain is Guitar Center, Gymboree, Staples, Clear Channel, Dominoes Pizza, Dunkin' Donuts, Toys R Us, and Sports Authority. Those are all pretty much household names. It's not such a bad thing to have the Action Request System on the same list. --Steve On Mon, May 6, 2013 at 11:37 AM, John Sundberg john.sundb...@kineticdata.com wrote: ** On Mon, Sep 17, 2012 at 7:04 PM, John Sundberg john.sundb...@kineticdata.com wrote: ** It is a little hard to say what version it was Because in 2012 -- BMC renamed it all to BMC Atrium ... threw in the kitchen sink -- which included the Remedy product and the ITSM Suite + some discovery software + a CMDB... But in 2014 Oracle broke it all up -- and peeled off the ITSM software into something they called Oracle Service Support (And the concept of a development admin tool went away) -- it is purely configuration and consulting to configure the product... (Traditional Remedy customer are unhappy - new customers don't know better - think they are eating a juicy steak - turns out it is pink slime) RemedyForce was taken over by Business.com (aka Salesforce.com). RemedyOnDemand - still exists -- but is part of Oracle Scalable Enterprise - which everybody calls Oh say ... can you see -- because nobody can actually see it working... kind of a weird industry joke... (Still not sure about it -- I think 2021 humor goes over my head) Same timeframe -- Oracle renamed Remedy to Oracle Enable ... and it became really the adhoc business back-office apps generator SRM was abandoned by Oracle -- really BMC killed it before Oracle got it (circa 2011) - BMC just never told the customers. Of course Kinetic Data stayed independent and front-ends both Oracle Service Support and the Enable framework - keeping customers happy - regardless of the shenanigans behind the scenes... BTW - the MN Vikings still are without a Superbowl in 2021 :( Obama gets reelected. Republican gets elected 2016 -- does a fair job - but chooses not to rerun. Hillary gets 2020. And that is all I know... -John On Mon, May 6, 2013 at 1:24 PM, Howard Richter hbr4...@gmail.com wrote: ** Yep and that is what Bain will sell first to pay for this deal. Maybe they will sell Remedy to Oracle and then BMC will license it back for ITSM. Hbr Sent from my iPhone 5 On May 6, 2013, at 1:43 PM, laurent matheo lm...@me.com wrote: ** Humm isn't mainframe the most profitable part of BMC? On 06 May, 2013,at 07:33 PM, patchsk vamsi...@gmail.com wrote: ** We can never know how the forces end up playing the cards. After all the links between ServiceNow and Remedy/BMC are not very distant. ServiceNow is a software-as-a-servicehttp://en.wikipedia.org/wiki/Software_as_a_service (SaaS) provider of IT service managementhttp://en.wikipedia.org/wiki/IT_service_management (ITSM) software. It was founded in 2003 by Fred Luddyhttp://en.wikipedia.org/w/index.php?title=Fred_Luddyaction=editredlink=1, the previous CTO of Peregrine Systemshttp://en.wikipedia.org/wiki/Peregrine_Systems and Remedy Corporation http://en.wikipedia.org/wiki/Remedy_Corporation . The M in BMC John Jay Moores *-- *He founded BMC Softwarehttp://en.wikipedia.org/wiki/BMC_Software in Texas http://en.wikipedia.org/wiki/Texas in 1980 and was the lead venture capital financier for Peregrine Systemshttp://en.wikipedia.org/wiki/Peregrine_Systems in California starting in 1981 as well as ServiceNowhttp://en.wikipedia.org/wiki/ServiceNow another California corporation founded in 2005. http://en.wikipedia.org/wiki/John_Moores_(baseball) http://en.wikipedia.org/wiki/ServiceNow On Monday, May 6, 2013 9:46:58 AM UTC-7, arslist wrote: ** Peregrine bought the company, I guess they don’t exist anymore so I can’t be sued, to destroy it. It was competition they wanted eliminated, IMHO based on their actions and the words at the Peregrine Synergy conference I attended in 2002. Whilst this current buyout looks less sinister in those terms, we of course need to wait to see how it all plays out. There is some talk that it will split off the mainframe from the rest, but I haven’t heard any rumours about what they want to do with both pieces. I think the Remedy brand and the ITSM product are too valuable for anyone to want to eliminate them, other than Service-Now, and I don’t think they have the financial resources to buy it. WWRUG13 is
Re: huh? financial news for bmc ?
That reminds me, I have to stop by Guitar Center to buy a new snare drum... On Mon, May 6, 2013 at 12:59 PM, Steve Kallestad st...@tabtonic.com wrote: ** BTW - the MN Vikings still are without a Superbowl in 2021 :( That's just mean spirited. === We've all been through this before. Some things will happen that we don't like beyond our control, but in the end the technology we all use and the industry we're all a part of will be just fine. You never know, this could be a very good thing that expands market share and increases the size of our community. Bain is Guitar Center, Gymboree, Staples, Clear Channel, Dominoes Pizza, Dunkin' Donuts, Toys R Us, and Sports Authority. Those are all pretty much household names. It's not such a bad thing to have the Action Request System on the same list. --Steve On Mon, May 6, 2013 at 11:37 AM, John Sundberg john.sundb...@kineticdata.com wrote: ** On Mon, Sep 17, 2012 at 7:04 PM, John Sundberg john.sundb...@kineticdata.com wrote: ** It is a little hard to say what version it was Because in 2012 -- BMC renamed it all to BMC Atrium ... threw in the kitchen sink -- which included the Remedy product and the ITSM Suite + some discovery software + a CMDB... But in 2014 Oracle broke it all up -- and peeled off the ITSM software into something they called Oracle Service Support (And the concept of a development admin tool went away) -- it is purely configuration and consulting to configure the product... (Traditional Remedy customer are unhappy - new customers don't know better - think they are eating a juicy steak - turns out it is pink slime) RemedyForce was taken over by Business.com (aka Salesforce.com). RemedyOnDemand - still exists -- but is part of Oracle Scalable Enterprise - which everybody calls Oh say ... can you see -- because nobody can actually see it working... kind of a weird industry joke... (Still not sure about it -- I think 2021 humor goes over my head) Same timeframe -- Oracle renamed Remedy to Oracle Enable ... and it became really the adhoc business back-office apps generator SRM was abandoned by Oracle -- really BMC killed it before Oracle got it (circa 2011) - BMC just never told the customers. Of course Kinetic Data stayed independent and front-ends both Oracle Service Support and the Enable framework - keeping customers happy - regardless of the shenanigans behind the scenes... BTW - the MN Vikings still are without a Superbowl in 2021 :( Obama gets reelected. Republican gets elected 2016 -- does a fair job - but chooses not to rerun. Hillary gets 2020. And that is all I know... -John On Mon, May 6, 2013 at 1:24 PM, Howard Richter hbr4...@gmail.com wrote: ** Yep and that is what Bain will sell first to pay for this deal. Maybe they will sell Remedy to Oracle and then BMC will license it back for ITSM. Hbr Sent from my iPhone 5 On May 6, 2013, at 1:43 PM, laurent matheo lm...@me.com wrote: ** Humm isn't mainframe the most profitable part of BMC? On 06 May, 2013,at 07:33 PM, patchsk vamsi...@gmail.com wrote: ** We can never know how the forces end up playing the cards. After all the links between ServiceNow and Remedy/BMC are not very distant. ServiceNow is a software-as-a-servicehttp://en.wikipedia.org/wiki/Software_as_a_service (SaaS) provider of IT service managementhttp://en.wikipedia.org/wiki/IT_service_management (ITSM) software. It was founded in 2003 by Fred Luddyhttp://en.wikipedia.org/w/index.php?title=Fred_Luddyaction=editredlink=1, the previous CTO of Peregrine Systemshttp://en.wikipedia.org/wiki/Peregrine_Systems and Remedy Corporationhttp://en.wikipedia.org/wiki/Remedy_Corporation . The M in BMC John Jay Moores *-- *He founded BMC Softwarehttp://en.wikipedia.org/wiki/BMC_Software in Texas http://en.wikipedia.org/wiki/Texas in 1980 and was the lead venture capital financier for Peregrine Systemshttp://en.wikipedia.org/wiki/Peregrine_Systems in California starting in 1981 as well as ServiceNowhttp://en.wikipedia.org/wiki/ServiceNow another California corporation founded in 2005. http://en.wikipedia.org/wiki/John_Moores_(baseball) http://en.wikipedia.org/wiki/ServiceNow On Monday, May 6, 2013 9:46:58 AM UTC-7, arslist wrote: ** Peregrine bought the company, I guess they don’t exist anymore so I can’t be sued, to destroy it. It was competition they wanted eliminated, IMHO based on their actions and the words at the Peregrine Synergy conference I attended in 2002. Whilst this current buyout looks less sinister in those terms, we of course need to wait to see how it all plays out. There is some talk that it will split off the mainframe from the rest, but I haven’t heard any rumours about what they want to do with both pieces. I think the Remedy brand
Re: huh? financial news for bmc ?
Time will tell. It is encouraging at the moment. I think many of us have experienced the financial machine placing itself between customers and products, the customer and product design, the customer and licensing. Let's not kid ourselves, there is still money involved. These companies don't invest unless they think they can make money but it seems this is a necessary step if BMC is going to survive. On Mon, May 6, 2013 at 1:23 PM, Matt Laurenceau matt.laurenc...@gmail.comwrote: ** The Blog that Sylvain Yvon shared has been written by Mark Stousehttp://www.linkedin.com/profile/view?id=1013839locale=en_UStrk=tyah . If you don't know Mark yet, he is the VP I mentioned in this blog posthttp://e20now.blogspot.fr/2013/01/should-every-post-be-approved.html, wanting *authenticity when blogging*. That's how he behaved these past months, with me directly and also on Social Networks https://communities.bmc.com/people/mstouse/blog/2013: authentic, sharing facts, and adding the Business perspective. I'm definitely confident that this transaction (if/when completed) will help us to be in *start-up mode* again (as most of you may know, I joined Remedy before the Peregrine acquisition days), allowing mid/long-term investments and flexibility that boost bigger innovation. Looking forward to WWRUG13, ~ Matt Laurenceau Sr Community Ambassador, BMC Communities http://bit.ly/MattProfiles Skype: matt.laurenceau On Mon, May 6, 2013 at 3:37 PM, laurent matheo lm...@me.com wrote: ** I just hope some guys I know at BMC will be ok after the buyout... This could good or this could be a disaster... On 06 May, 2013,at 03:32 PM, Sylvain YVON sylvain.y...@gmail.com wrote: ** https://communities.bmc.com/people/mstouse/blog/2013/05/06/bmc-software-writes-a-new-line-of-code-today?utm_source=twitterfeedutm_medium=twitter On Mon, May 6, 2013 at 2:42 PM, patrick zandi remedy...@gmail.comwrote: ** http://www.theregister.co.uk/2013/05/06/bmc_buyout/ Buyout soon... -- Patrick Zandi _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ -- ~ Matt Laurenceau, BMC Software Senior Community Ambassador, BMC Communities matthieu_laurenc...@bmc.com Follow me at @Matt_L https://twitter.com/matt_L Skype: matt.laurenceau _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: FW: Important news for customers of BMC Software
I woke up to this email this morning .. and I was still a bit to sleepy to go through it but it seems its true afterall.. I thought I was still dreaming. I wasn't too surprised however - this probably explains some of the recent lay offs within BMC Software. It probably is somehow connected. Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Stanley Feinstein Sent: Monday, May 06, 2013 2:40 PM To: arslist@ARSLIST.ORG Subject: Re: FW: Important news for customers of BMC Software Hi John, This sounds like the standard cockroach letter that the Pullman Company had in the late 19th century. They sent it to anyone who complained about cockroaches in their train car. Of course, it said that they've never heard this complaint before. At least, that's what I read. Stan From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of John Sundberg Sent: Monday, May 06, 2013 11:33 AM To: arslist@ARSLIST.ORG Subject: Re: FW: Important news for customers of BMC Software ** I got this too. Would be fun to see the rough drafts of the email :) To me - it seems to read from Dilberts template generator. Dear (FILLIN COMPANY HERE) Customer, I am excited to inform you of a very positive development for (FILLIN COMPANY HERE). . As we move through this process, we will keep you informed of key developments. If you have any questions, please feel free to call your usual (FILLIN COMPANY HERE) representative. We look forward to building upon our relationship with you and to continuing to develop the best solutions to address the (YOUR MARKET) needs within your organization. (Regards or Warm Regards), (ADD YOUR SIGNATURE HERE) -John On Mon, May 6, 2013 at 11:57 AM, Sanford, Claire claire.sanf...@memorialhermann.org wrote: ** From: Sent: Monday, May 06, 2013 11:54 AM To: Sanford, Claire Subject: Important news for customers of BMC Software Dear BMC Customer, I am excited to inform you of a very positive development for BMC Software. BMC Software http://app.go.bmc.com/e/er?s=1545lid=4458elq=56354adb90354a77ba09b4fc9b8d 45a7 announced earlier today that the company has signed a definitive agreement to be acquired by a private investor group led by Bain Capital and Golden Gate Capital together with GIC Special Investments Pte Ltd (GICSI) and Insight Venture Partners. The transaction will take the Company private. We believe this important step will position us for even greater success and accelerate our ability to focus on building an even stronger future for our customers. As a result of this transaction, BMC expects to have increased flexibility to invest more strategically to drive powerful innovation and deliver cutting edge customer solutions. Importantly, this transaction provides BMC with the potential to accelerate our customer-focused vision for our company. We are confident that this transaction will allow us to better serve you. We expect the transaction to be completed later this year. Throughout the process, and after the close, the transaction's impact should be seamless to you. It will have no impact on the day-to-day operations of our business. Your BMC contacts remain the same, all current contracts will be honored and there will be no change in how we conduct our business with you. As we move through this process, we will keep you informed of key developments. If you have any questions, please feel free to call your usual BMC representative. We look forward to building upon our relationship with you and to continuing to develop the best solutions to address the IT needs within your organization. Regards, Kim DeCarlis Vice President, Worldwide Marketing BMC Software _ARSlist: Where the Answers Are and have been for 20 years_ -- John Sundberg Kinetic Data, Inc. Your Business. Your Process. 651-556-0930 I john.sundb...@kineticdata.com http://www.kineticdata.com/ www.kineticdata.com I http://community.kineticdata.com/ community.kineticdata.com _ARSlist: Where the Answers Are and have been for 20 years_ No virus found in this message. Checked by AVG - www.avg.com Version: 2013.0.3272 / Virus Database: 3162/6302 - Release Date: 05/06/13 _ No virus found in this message. Checked by AVG - www.avg.com Version: 2013.0.3272 / Virus Database: 3162/6301 - Release Date: 05/05/13 _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Remedy Date/Time display issue
This issue has appeared before in earlier version 7.5 7.6.04, and in both versions BMC has released a patch to fix it. the most incredible is that they keep reproducing same errors on new versions. I guess you have to wait for a fix patch in both midtier and appl server On Tue, May 7, 2013 at 3:58 AM, Longwing, Lj llongw...@usgs.gov wrote: ** That is truly bizarre...I would love to hear the solution to it when you finally hear something from BMC On Mon, May 6, 2013 at 11:52 AM, patchsk vamsi...@gmail.com wrote: ** We actually have a non production 8.1 env and I was able to reproduce it in there as well. Seems like something not patched yet. When I saved the record, in the database it is stored correctly in the epoch format and the workflow is triggering as normal. Seems like a glitch at display level only. On Monday, May 6, 2013 12:21:51 PM UTC-5, Longwing, Lj wrote: ** That is hilarious...no, I have NEVER seen this before, but I highly recommend upgrading to Patch 3 of 8.0 for all components...it may be fixed in one of the patches. On Mon, May 6, 2013 at 11:09 AM, patchsk vams...@gmail.com wrote: ** I have a ticket with BMC but thought checking with the arslist as well. Has any one seen this kind of Date/Time display issue before? We are on ARS 8.0 with midtier 8.0. Seems like the issue is not browser dependent. We are seeing this consistently for users in a different timezone from the ARSServer Timezone. Our ARS is in PST and users complaining are from CST and EST. Also seems like this is happening only to the last day and last min of every month. For Ex: 5/31/2013 10:00PM will display as 6/0/2013 10:00PM 6/30/2013 10:00PM will display as 7/0/2013 10:00PM Where as 5/31/2013 9:59PM will display as normal. This is even before we save the record, just when we select the data/time on the screen. https://lh6.googleusercontent.com/-p_NPEbNtGEg/UYfe2ZfNUMI/FKM/SzGYsH22aIY/s1600/DateTimeDisplayIssue.jpg _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ -- Kind regards, Ubiraci Mata Solution Consultant Oracle Certified - OCA ubiraci.m...@gmail.com +61 415 544 211 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
ITSM OOB Web Service (HPD_IncidentInterface_Create_WS) - ARERR 9337
Helloo, I am using ITSM OOB Web Services (HPD_IncidentInterface_Create_WS) from a customized workflow application to create automatic tickets. When I try to see the WSDL file (http://midtier_server/arsys/WSDL/public/servername/HPD_IncidentInterface_Create_WS) on production server, it is throwing ARERR 9337 error. This was working from a long time and stopped responding today after rebooting the server. I can able to see the WSDL file on my DEV server. Attached is the error message. Any help would be greatly appreciated. Thanks, Prakash. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years attachment: WS_Error.jpg
Re: BMC MyIT
All, thanks for the document pointers, all installed and running well except for... Service Requests - I created a very bland Service Request that I wanted to be the Default Service Request but it won't display there unless I check Show unsupported requests so my question is what makes a Service Request unsupported? I've gone through the online help and it doesn't even mention unsupported requests so no joy there. Also, if anybody knows what the Content Locker and Marketplace icons are for on the iPad, I'd really like to know. Thanks, Mike ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: ARERR 9093 - User is currently connected from another machine
Yes there another reason, if a person is logged into one machine and goes to another and logs in again you receive that message Stuart Schon Service Desk Systems - Manager Fujitsu Australia Limited From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, Lj Sent: Tuesday, 7 May 2013 4:00 AM To: arslist@ARSLIST.ORG Subject: Re: ARERR 9093 - User is currently connected from another machine ** Not likelyyou will likely need to drill into why the Mid-Tier load balancer is moving your sessions around. Does your sticky timeout = your session timeout on the Mid-Tier JSP engine? On Mon, May 6, 2013 at 11:53 AM, Hutcheson, Heather heather.hutche...@ga.com wrote: ** Looks like we do have a sticky cookie enabled. Could there be another possible reason? Thank you, Heather Hutcheson From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury Sent: Monday, May 06, 2013 10:23 AM To: arslist@ARSLIST.ORG Subject: Re: ARERR 9093 - User is currently connected from another machine ** Heather, From your messages, it looks like you have 2 mid tiers. Do you have a load balancer sitting in between the users and the mid tier? If so, you need to configure a sticky cookie or session affinity for those users. You don't need to do this if you are load balancing your AR app servers in between mid tiers but you DO need it for the users to the web server. On Mon, May 6, 2013 at 1:18 PM, Hutcheson, Heather heather.hutche...@ga.com wrote: ** For the past few weeks we have been receiving an increasing amount of ARERR 9093, User is currently connected from another machine, messages in our organization. After gathering some information and running some tests, we have identified there is not consistency with the action of the users and these errors. They are using a variety of browsers including IE, Firefox and Chrome. This is mainly occurring to our support staff but is happening to our end users as well, the error is occurring with fixed, floating and read licenses. We are using 7.6.04 SP4 and increased our Apache Tomcat memory on both mid tier servers hoping it would help resolve the problem. Has anyone else experienced this problem? Any guidance is much appreciated. Thank you, Heather Hutcheson General Atomics I Information Technology 3550 General Atomics Ct. San Diego, CA 92121 heather.hutche...@ga.com PH: (858) 455-3366 tel:%28858%29%20455-3366 _ARSlist: Where the Answers Are and have been for 20 years_ -- Tauf Chowdhury _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
