Re: CMDB 18_05 Installer fails
Thanks this was our issue, so the defect exists on 18_05 as well Get Outlook for Android<https://aka.ms/ghei36> From: Shafiq Rahman Sent: Saturday, October 6, 2:41 AM Subject: Re: CMDB 18_05 Installer fails To: ARSLIST Have a look at this BMC article refers to version 18_08 but you have 18_05 it may help. https://communities.bmc.com/docs/DOC-110011 Shafiq Rahman Lead Technical Support Specialist Office: (215) 707-5692 | Office: (215) 204 -1121| Cell: (215) 651-7447 Temple University - ITS - Endpoint Integration and Systems Management Student Faculty Center (Tech Center) 3340 North Broad Street | Philadelphia, PA 19140 To request help from Computer Services, please visit: https://tuhelp.temple.edu P Think before you print CONFIDENTIALITY STATEMENT: The information contained in this e-mail, including attachments, is the confidential information of, and/or is the property of, Temple University. The information is intended for use solely by the individual or entity named in the e-mail. If you are not an intended recipient or you received this in error, then any review, printing, copying, or distribution of any such information is prohibited. Please notify the sender immediately by reply e-mail and then delete this e-mail from your system. From: ARSList on behalf of JD Hood Sent: Friday, October 5, 2018 10:25 PM To: ARSLIST Subject: Re: CMDB 18_05 Installer fails Perhaps you need to set the JAVA_HOME and/or JRE_HOME environment variables? -JDHood On Fri, Oct 5, 2018 at 4:57 PM Kevin Candelaria mailto:ke...@temple.edu>> wrote: perhaps its looking for /usr/java/latest/ or try creating a symlink. From: ARSList mailto:arslist-boun...@arslist.org>> on behalf of Kevin Shaffer mailto:kshaf...@partneritsm.com>> Sent: Friday, October 5, 2018 3:04 PM To: ARSList Subject: CMDB 18_05 Installer fails We are trying to upgrade from 8.1.02 to 18_05. We are running in a Solaris environment. ARS has upgraded and we are now trying the CMDB installer. It keeps failing with the error, “incorrect jre path”, however you are never prompted to enter a jre path. We have tried modifying the path in the file, AtriumCoreInstallingConfiguration.xml and AtriumCoreInstalled.xml and still get the same message. We think this is because it appears the installer overwrites that path We think the root cause might be the setup.bin, as we have noticed that the installer seems to append the bin directory to the java path. So our java path is usr/java/jre, however I think it is looking for java in the usr/java/jre/bin directory. Has anyone else experienced this issue or have any ideas how to get around the error? -- ARSList mailing list ARSList@arslist.org<mailto:ARSList@arslist.org> https://mailman.rrr.se/cgi/listinfo/arslist -- ARSList mailing list ARSList@arslist.org https://mailman.rrr.se/cgi/listinfo/arslist
Re: CMDB 18_05 Installer fails
Have a look at this BMC article refers to version 18_08 but you have 18_05 it may help. https://communities.bmc.com/docs/DOC-110011 Shafiq Rahman Lead Technical Support Specialist Office: (215) 707-5692 | Office: (215) 204 -1121| Cell: (215) 651-7447 Temple University - ITS - Endpoint Integration and Systems Management Student Faculty Center (Tech Center) 3340 North Broad Street | Philadelphia, PA 19140 To request help from Computer Services, please visit: https://tuhelp.temple.edu P Think before you print CONFIDENTIALITY STATEMENT: The information contained in this e-mail, including attachments, is the confidential information of, and/or is the property of, Temple University. The information is intended for use solely by the individual or entity named in the e-mail. If you are not an intended recipient or you received this in error, then any review, printing, copying, or distribution of any such information is prohibited. Please notify the sender immediately by reply e-mail and then delete this e-mail from your system. From: ARSList on behalf of JD Hood Sent: Friday, October 5, 2018 10:25 PM To: ARSLIST Subject: Re: CMDB 18_05 Installer fails Perhaps you need to set the JAVA_HOME and/or JRE_HOME environment variables? -JDHood On Fri, Oct 5, 2018 at 4:57 PM Kevin Candelaria mailto:ke...@temple.edu>> wrote: perhaps its looking for /usr/java/latest/ or try creating a symlink. From: ARSList mailto:arslist-boun...@arslist.org>> on behalf of Kevin Shaffer mailto:kshaf...@partneritsm.com>> Sent: Friday, October 5, 2018 3:04 PM To: ARSList Subject: CMDB 18_05 Installer fails We are trying to upgrade from 8.1.02 to 18_05. We are running in a Solaris environment. ARS has upgraded and we are now trying the CMDB installer. It keeps failing with the error, "incorrect jre path", however you are never prompted to enter a jre path. We have tried modifying the path in the file, AtriumCoreInstallingConfiguration.xml and AtriumCoreInstalled.xml and still get the same message. We think this is because it appears the installer overwrites that path We think the root cause might be the setup.bin, as we have noticed that the installer seems to append the bin directory to the java path. So our java path is usr/java/jre, however I think it is looking for java in the usr/java/jre/bin directory. Has anyone else experienced this issue or have any ideas how to get around the error? -- ARSList mailing list ARSList@arslist.org<mailto:ARSList@arslist.org> https://mailman.rrr.se/cgi/listinfo/arslist -- ARSList mailing list ARSList@arslist.org https://mailman.rrr.se/cgi/listinfo/arslist
Re: CMDB 18_05 Installer fails
Perhaps you need to set the JAVA_HOME and/or JRE_HOME environment variables? -JDHood On Fri, Oct 5, 2018 at 4:57 PM Kevin Candelaria wrote: > perhaps its looking for /usr/java/latest/ > > or try creating a symlink. > > > > -- > *From:* ARSList on behalf of Kevin Shaffer < > kshaf...@partneritsm.com> > *Sent:* Friday, October 5, 2018 3:04 PM > *To:* ARSList > *Subject:* CMDB 18_05 Installer fails > > > We are trying to upgrade from 8.1.02 to 18_05. We are running in a > Solaris environment. ARS has upgraded and we are now trying the CMDB > installer. It keeps failing with the error, “incorrect jre path”, however > you are never prompted to enter a jre path. We have tried modifying the > path in the file, AtriumCoreInstallingConfiguration.xml and > AtriumCoreInstalled.xml and still get the same message. We think this is > because it appears the installer overwrites that path > > > > We think the root cause might be the setup.bin, as we have noticed that > the installer seems to append the bin directory to the java path. So our > java path is usr/java/jre, however I think it is looking for java in the > usr/java/jre/bin directory. > > > > Has anyone else experienced this issue or have any ideas how to get around > the error? > > > -- > ARSList mailing list > ARSList@arslist.org > https://mailman.rrr.se/cgi/listinfo/arslist > -- ARSList mailing list ARSList@arslist.org https://mailman.rrr.se/cgi/listinfo/arslist
Re: CMDB 18_05 Installer fails
perhaps its looking for /usr/java/latest/ or try creating a symlink. From: ARSList on behalf of Kevin Shaffer Sent: Friday, October 5, 2018 3:04 PM To: ARSList Subject: CMDB 18_05 Installer fails We are trying to upgrade from 8.1.02 to 18_05. We are running in a Solaris environment. ARS has upgraded and we are now trying the CMDB installer. It keeps failing with the error, "incorrect jre path", however you are never prompted to enter a jre path. We have tried modifying the path in the file, AtriumCoreInstallingConfiguration.xml and AtriumCoreInstalled.xml and still get the same message. We think this is because it appears the installer overwrites that path We think the root cause might be the setup.bin, as we have noticed that the installer seems to append the bin directory to the java path. So our java path is usr/java/jre, however I think it is looking for java in the usr/java/jre/bin directory. Has anyone else experienced this issue or have any ideas how to get around the error? -- ARSList mailing list ARSList@arslist.org https://mailman.rrr.se/cgi/listinfo/arslist
CMDB 18_05 Installer fails
We are trying to upgrade from 8.1.02 to 18_05. We are running in a Solaris environment. ARS has upgraded and we are now trying the CMDB installer. It keeps failing with the error, "incorrect jre path", however you are never prompted to enter a jre path. We have tried modifying the path in the file, AtriumCoreInstallingConfiguration.xml and AtriumCoreInstalled.xml and still get the same message. We think this is because it appears the installer overwrites that path We think the root cause might be the setup.bin, as we have noticed that the installer seems to append the bin directory to the java path. So our java path is usr/java/jre, however I think it is looking for java in the usr/java/jre/bin directory. Has anyone else experienced this issue or have any ideas how to get around the error? -- ARSList mailing list ARSList@arslist.org https://mailman.rrr.se/cgi/listinfo/arslist
RE: CMDB Impact Analysis option is not working to relate the CI to the CR
We had the same/similar issue and BMC provided us with a hotfix that fixed it for us. It was a replacement file for the ChgMgmtFilterPlugin.jar file Defect SW00539602 From: ARSList [mailto:arslist-boun...@arslist.org] On Behalf Of Pandi C Sent: Friday, February 02, 2018 2:18 AM To: arslist@arslist.org Subject: CMDB Impact Analysis option is not working to relate the CI to the CR Dear All, Impact Analysis option is loading continuously in change request (CR) relationship tab. unable to relate any other CI from change request (CR) -> Relationship Tab -> Impact Analysis. We need your help to address this loading issue. AR system version is v9.03 Atrium CMDB version is v9.03 Regards, Pandi.C -- ARSList mailing list ARSList@arslist.org https://mailman.rrr.se/cgi/listinfo/arslist
CMDB Impact Analysis option is not working to relate the CI to the CR
Dear All, Impact Analysis option is loading continuously in change request (CR) relationship tab. unable to relate any other CI from change request (CR) -> Relationship Tab -> Impact Analysis. We need your help to address this loading issue. AR system version is v9.03 Atrium CMDB version is v9.03 Regards, Pandi.C -- ARSList mailing list ARSList@arslist.org https://mailman.rrr.se/cgi/listinfo/arslist
Re: MQ Series Integration with Remedy CMDB (Event Driven)
Hello Shiva, We used to have a DSO alternative solution Remedy server to Remedy server within the Navy years ago using Websphere MQ and ARSXLink. I don’t know how applicable it would be to what you are trying to accomplish, but thought I would mention it. The company that produces ARSXLink has a ton of expertise with Websphere MQ and Remedy, and they may be a good resource if you don’t have any other options. Their website is: https://www.mansystems.de/arsxlink/ Good luck! Jeff From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Shivanand Jeerigiwad Sent: Friday, November 10, 2017 3:32 AM To: arslist@ARSLIST.ORG Subject: MQ Series Integration with Remedy CMDB (Event Driven) ** H All, Anybody has integrated MQ Series Websphere with BMC Remedy CMDB ? If anybody has worked let me know the way to achieve the same via Event driven mode. Regards, Shiva +91 9986985798 _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
MQ Series Integration with Remedy CMDB (Event Driven)
H All, Anybody has integrated MQ Series Websphere with BMC Remedy CMDB ? If anybody has worked let me know the way to achieve the same via Event driven mode. Regards, Shiva +91 9986985798 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: CMDB/Asset Management Training
I'm with you there, the limited discovery we are using right now is LANDesk for Windows servers. That was for our POC. On Thu, Oct 5, 2017 at 6:22 PM Rick Cook <remedyr...@gmail.com> wrote: > ** > Having worked with the CMDB for some years, I can tell you that the > biggest obstacles to a successful rollout are having access to system data > and the quality of that data. That's where 80% of the work will be. > > > Rick Cook > > On Oct 5, 2017 16:07, "Jason Miller" <jason.mil...@gmail.com> wrote: > >> ** >> I think there are two things to look at here. There is the the tool and >> how to use it, but using an AM system is such an uphill battle if you don't >> have process and dedicated staff to make AM work. If your organization >> doesn't have solid AM practices/policy/procedures, that is probably the >> best place to focus before training on the tool >> >> I have seen a number of places that seem to think a AM/CMDB system brings >> some kind of magic that alleviates all the hard work. I have seen these >> places fail time and time again. >> >> Jason >> >> On Thu, Oct 5, 2017 at 9:31 AM, Levi Lippincott < >> levi.lippinc...@gmail.com> wrote: >> >>> ** >>> Hello All, >>> >>> I'm working at a company that is looking to build out and enhance our >>> Asset Management and CMDB utilization, potentially adding discovery later. >>> >>> They are setting aside a training budget and want to train our in house >>> staff properly. >>> >>> What would you all recommend as the best training courses that include >>> real world application, certifications, etc. that would effectively use >>> those dollars most effectively? >>> >>> Thanks, >>> >>> Levi >>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: CMDB/Asset Management Training
Jason, I agree with you. Unfortunately I'm in a position where I'm not in charge or involved in developing or providing input on the process side. I'm just on the configuration/development side and we've done a basic POC concept and they like it and want to roll out. I just fear I might be limited or doing things out of a best practice methodology because of a lack of training. We are using all Remedy for our stuff. Currently running 8.1.00 and see upgrading to 9.1.03 or .04 by end of the year. That's ARS, ITSM, CMDB, etc. That's the focus/training I'm looking for. To properly and effectively use those tools. Levi On Thu, Oct 5, 2017 at 6:07 PM Jason Miller <jason.mil...@gmail.com> wrote: > ** > I think there are two things to look at here. There is the the tool and > how to use it, but using an AM system is such an uphill battle if you don't > have process and dedicated staff to make AM work. If your organization > doesn't have solid AM practices/policy/procedures, that is probably the > best place to focus before training on the tool > > I have seen a number of places that seem to think a AM/CMDB system brings > some kind of magic that alleviates all the hard work. I have seen these > places fail time and time again. > > Jason > On Thu, Oct 5, 2017 at 9:31 AM, Levi Lippincott <levi.lippinc...@gmail.com > > wrote: > >> ** > > Hello All, >> >> I'm working at a company that is looking to build out and enhance our >> Asset Management and CMDB utilization, potentially adding discovery later. >> >> They are setting aside a training budget and want to train our in house >> staff properly. >> >> What would you all recommend as the best training courses that include >> real world application, certifications, etc. that would effectively use >> those dollars most effectively? >> >> Thanks, >> >> Levi >> > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: [EXTERNAL] Re: [EXTERNAL] Re: CMDB/Asset Management Training
You are not the only person that is disappointed in the change of direction. BMC has reassured on the BMC Communities, even after the Innovation Suite split, that they are committed to continuing to move AR System forward as a (development) platform. Hopefully they have some big surprises for us because I am not seeing it. Much of the last few years has been "use Smart IT if you want modern interface" and "we are not going to implement Dev Studio enhancements because that is not where our focus is" (some of that may have been inferred based on actions, lack of action and tone of interactions with customers). Maybe somebody that is going to T3 will report back some wonderful news? Jason On Thu, Oct 5, 2017 at 6:51 PM, Fawver, Dustin <faw...@mail.etsu.edu> wrote: > ** > > Ok. So no “mobile-friendly” version of ARS then? I was so looking > forward to converting my forms to where they were actually usable on phones > and tablets. > > > > Dustin Fawver > > Sr. Help Desk Technician > > Information Technology Services > > > > P: 423-439-4648 <(423)%20439-4648> > > itsh...@etsu.edu > > [image: itslogo] <http://www.etsu.edu/helpdesk> > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Jason Miller > *Sent:* Thursday, October 05, 2017 7:46 PM > *To:* arslist@ARSLIST.ORG > *Subject:* [EXTERNAL] Re: [EXTERNAL] Re: CMDB/Asset Management Training > > > > ** > > A note on version 9.5... I don't have insider info or anything but I > doubt we will ever see 9.5 (unless that number gets reused). 9.5 was going > to be AR System with Innovation Suite. After the 9.5 beta a year ago it was > decided that Innovation Suite would be its own product and not available to > run on a "traditional" Remedy system. > > > > Jason > > > > On Thu, Oct 5, 2017 at 6:26 PM, Fawver, Dustin <faw...@mail.etsu.edu> > wrote: > > ** > > Rick, > > > > Can you elaborate a little bit on the “system data” bit regarding the > CMDB? I’m currently running on just ARS. I hear that ARS 9.5 is supposed > to come with CMDB. I’m not quite sure what I’m going to be able to do with > it. > > Thanks! > > Dustin Fawver > > Sr. Help Desk Technician > > Information Technology Services > > > > P: 423-439-4648 <(423)%20439-4648> > > itsh...@etsu.edu > > [image: itslogo] <http://www.etsu.edu/helpdesk> > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Rick Cook > *Sent:* Thursday, October 05, 2017 7:21 PM > *To:* arslist@ARSLIST.ORG > *Subject:* [EXTERNAL] Re: CMDB/Asset Management Training > > > > ** > > Having worked with the CMDB for some years, I can tell you that the > biggest obstacles to a successful rollout are having access to system data > and the quality of that data. That's where 80% of the work will be. > > Rick Cook > > > > On Oct 5, 2017 16:07, "Jason Miller" <jason.mil...@gmail.com> wrote: > > ** > > I think there are two things to look at here. There is the the tool and > how to use it, but using an AM system is such an uphill battle if you don't > have process and dedicated staff to make AM work. If your organization > doesn't have solid AM practices/policy/procedures, that is probably the > best place to focus before training on the tool > > > > I have seen a number of places that seem to think a AM/CMDB system brings > some kind of magic that alleviates all the hard work. I have seen these > places fail time and time again. > > > > Jason > > > > On Thu, Oct 5, 2017 at 9:31 AM, Levi Lippincott <levi.lippinc...@gmail.com> > wrote: > > ** > > Hello All, > > > > I'm working at a company that is looking to build out and enhance our > Asset Management and CMDB utilization, potentially adding discovery later. > > > > They are setting aside a training budget and want to train our in house > staff properly. > > > > What would you all recommend as the best training courses that include > real world application, certifications, etc. that would effectively use > those dollars most effectively? > > > > Thanks, > > > > Levi > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: [EXTERNAL] Re: [EXTERNAL] Re: CMDB/Asset Management Training
Ok. So no “mobile-friendly” version of ARS then? I was so looking forward to converting my forms to where they were actually usable on phones and tablets. Dustin Fawver Sr. Help Desk Technician Information Technology Services P: 423-439-4648 itsh...@etsu.edu [itslogo]<http://www.etsu.edu/helpdesk> From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller Sent: Thursday, October 05, 2017 7:46 PM To: arslist@ARSLIST.ORG Subject: [EXTERNAL] Re: [EXTERNAL] Re: CMDB/Asset Management Training ** A note on version 9.5... I don't have insider info or anything but I doubt we will ever see 9.5 (unless that number gets reused). 9.5 was going to be AR System with Innovation Suite. After the 9.5 beta a year ago it was decided that Innovation Suite would be its own product and not available to run on a "traditional" Remedy system. Jason On Thu, Oct 5, 2017 at 6:26 PM, Fawver, Dustin <faw...@mail.etsu.edu<mailto:faw...@mail.etsu.edu>> wrote: ** Rick, Can you elaborate a little bit on the “system data” bit regarding the CMDB? I’m currently running on just ARS. I hear that ARS 9.5 is supposed to come with CMDB. I’m not quite sure what I’m going to be able to do with it. Thanks! Dustin Fawver Sr. Help Desk Technician Information Technology Services P: 423-439-4648<tel:(423)%20439-4648> itsh...@etsu.edu<mailto:itsh...@etsu.edu> [itslogo]<http://www.etsu.edu/helpdesk> From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of Rick Cook Sent: Thursday, October 05, 2017 7:21 PM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: [EXTERNAL] Re: CMDB/Asset Management Training ** Having worked with the CMDB for some years, I can tell you that the biggest obstacles to a successful rollout are having access to system data and the quality of that data. That's where 80% of the work will be. Rick Cook On Oct 5, 2017 16:07, "Jason Miller" <jason.mil...@gmail.com<mailto:jason.mil...@gmail.com>> wrote: ** I think there are two things to look at here. There is the the tool and how to use it, but using an AM system is such an uphill battle if you don't have process and dedicated staff to make AM work. If your organization doesn't have solid AM practices/policy/procedures, that is probably the best place to focus before training on the tool I have seen a number of places that seem to think a AM/CMDB system brings some kind of magic that alleviates all the hard work. I have seen these places fail time and time again. Jason On Thu, Oct 5, 2017 at 9:31 AM, Levi Lippincott <levi.lippinc...@gmail.com<mailto:levi.lippinc...@gmail.com>> wrote: ** Hello All, I'm working at a company that is looking to build out and enhance our Asset Management and CMDB utilization, potentially adding discovery later. They are setting aside a training budget and want to train our in house staff properly. What would you all recommend as the best training courses that include real world application, certifications, etc. that would effectively use those dollars most effectively? Thanks, Levi _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: [EXTERNAL] Re: CMDB/Asset Management Training
A note on version 9.5... I don't have insider info or anything but I doubt we will ever see 9.5 (unless that number gets reused). 9.5 was going to be AR System with Innovation Suite. After the 9.5 beta a year ago it was decided that Innovation Suite would be its own product and not available to run on a "traditional" Remedy system. Jason On Thu, Oct 5, 2017 at 6:26 PM, Fawver, Dustin <faw...@mail.etsu.edu> wrote: > ** > > Rick, > > > > Can you elaborate a little bit on the “system data” bit regarding the > CMDB? I’m currently running on just ARS. I hear that ARS 9.5 is supposed > to come with CMDB. I’m not quite sure what I’m going to be able to do with > it. > > Thanks! > > Dustin Fawver > > Sr. Help Desk Technician > > Information Technology Services > > > > P: 423-439-4648 <(423)%20439-4648> > > itsh...@etsu.edu > > [image: itslogo] <http://www.etsu.edu/helpdesk> > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Rick Cook > *Sent:* Thursday, October 05, 2017 7:21 PM > *To:* arslist@ARSLIST.ORG > *Subject:* [EXTERNAL] Re: CMDB/Asset Management Training > > > > ** > > Having worked with the CMDB for some years, I can tell you that the > biggest obstacles to a successful rollout are having access to system data > and the quality of that data. That's where 80% of the work will be. > > Rick Cook > > > > On Oct 5, 2017 16:07, "Jason Miller" <jason.mil...@gmail.com> wrote: > > ** > > I think there are two things to look at here. There is the the tool and > how to use it, but using an AM system is such an uphill battle if you don't > have process and dedicated staff to make AM work. If your organization > doesn't have solid AM practices/policy/procedures, that is probably the > best place to focus before training on the tool > > > > I have seen a number of places that seem to think a AM/CMDB system brings > some kind of magic that alleviates all the hard work. I have seen these > places fail time and time again. > > > > Jason > > > > On Thu, Oct 5, 2017 at 9:31 AM, Levi Lippincott <levi.lippinc...@gmail.com> > wrote: > > ** > > Hello All, > > > > I'm working at a company that is looking to build out and enhance our > Asset Management and CMDB utilization, potentially adding discovery later. > > > > They are setting aside a training budget and want to train our in house > staff properly. > > > > What would you all recommend as the best training courses that include > real world application, certifications, etc. that would effectively use > those dollars most effectively? > > > > Thanks, > > > > Levi > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: [EXTERNAL] Re: CMDB/Asset Management Training
Well, the purpose of a CMDB is to track your system hardware. Ideally, that happens through discovery. Most discovery platforms require root access to servers and such. That can be a significant hurdle for some places. Alternatively, manual entry of CI data can be done. Data consistency can be a real issue there as well. Rick On Oct 5, 2017 16:27, "Fawver, Dustin" <faw...@mail.etsu.edu> wrote: > ** > > Rick, > > > > Can you elaborate a little bit on the “system data” bit regarding the > CMDB? I’m currently running on just ARS. I hear that ARS 9.5 is supposed > to come with CMDB. I’m not quite sure what I’m going to be able to do with > it. > > Thanks! > > Dustin Fawver > > Sr. Help Desk Technician > > Information Technology Services > > > > P: 423-439-4648 <(423)%20439-4648> > > itsh...@etsu.edu > > [image: itslogo] <http://www.etsu.edu/helpdesk> > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Rick Cook > *Sent:* Thursday, October 05, 2017 7:21 PM > *To:* arslist@ARSLIST.ORG > *Subject:* [EXTERNAL] Re: CMDB/Asset Management Training > > > > ** > > Having worked with the CMDB for some years, I can tell you that the > biggest obstacles to a successful rollout are having access to system data > and the quality of that data. That's where 80% of the work will be. > > Rick Cook > > > > On Oct 5, 2017 16:07, "Jason Miller" <jason.mil...@gmail.com> wrote: > > ** > > I think there are two things to look at here. There is the the tool and > how to use it, but using an AM system is such an uphill battle if you don't > have process and dedicated staff to make AM work. If your organization > doesn't have solid AM practices/policy/procedures, that is probably the > best place to focus before training on the tool > > > > I have seen a number of places that seem to think a AM/CMDB system brings > some kind of magic that alleviates all the hard work. I have seen these > places fail time and time again. > > > > Jason > > > > On Thu, Oct 5, 2017 at 9:31 AM, Levi Lippincott <levi.lippinc...@gmail.com> > wrote: > > ** > > Hello All, > > > > I'm working at a company that is looking to build out and enhance our > Asset Management and CMDB utilization, potentially adding discovery later. > > > > They are setting aside a training budget and want to train our in house > staff properly. > > > > What would you all recommend as the best training courses that include > real world application, certifications, etc. that would effectively use > those dollars most effectively? > > > > Thanks, > > > > Levi > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: [EXTERNAL] Re: CMDB/Asset Management Training
Rick, Can you elaborate a little bit on the “system data” bit regarding the CMDB? I’m currently running on just ARS. I hear that ARS 9.5 is supposed to come with CMDB. I’m not quite sure what I’m going to be able to do with it. Thanks! Dustin Fawver Sr. Help Desk Technician Information Technology Services P: 423-439-4648 itsh...@etsu.edu [itslogo]<http://www.etsu.edu/helpdesk> From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook Sent: Thursday, October 05, 2017 7:21 PM To: arslist@ARSLIST.ORG Subject: [EXTERNAL] Re: CMDB/Asset Management Training ** Having worked with the CMDB for some years, I can tell you that the biggest obstacles to a successful rollout are having access to system data and the quality of that data. That's where 80% of the work will be. Rick Cook On Oct 5, 2017 16:07, "Jason Miller" <jason.mil...@gmail.com<mailto:jason.mil...@gmail.com>> wrote: ** I think there are two things to look at here. There is the the tool and how to use it, but using an AM system is such an uphill battle if you don't have process and dedicated staff to make AM work. If your organization doesn't have solid AM practices/policy/procedures, that is probably the best place to focus before training on the tool I have seen a number of places that seem to think a AM/CMDB system brings some kind of magic that alleviates all the hard work. I have seen these places fail time and time again. Jason On Thu, Oct 5, 2017 at 9:31 AM, Levi Lippincott <levi.lippinc...@gmail.com<mailto:levi.lippinc...@gmail.com>> wrote: ** Hello All, I'm working at a company that is looking to build out and enhance our Asset Management and CMDB utilization, potentially adding discovery later. They are setting aside a training budget and want to train our in house staff properly. What would you all recommend as the best training courses that include real world application, certifications, etc. that would effectively use those dollars most effectively? Thanks, Levi _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: CMDB/Asset Management Training
Having worked with the CMDB for some years, I can tell you that the biggest obstacles to a successful rollout are having access to system data and the quality of that data. That's where 80% of the work will be. Rick Cook On Oct 5, 2017 16:07, "Jason Miller" <jason.mil...@gmail.com> wrote: > ** > I think there are two things to look at here. There is the the tool and > how to use it, but using an AM system is such an uphill battle if you don't > have process and dedicated staff to make AM work. If your organization > doesn't have solid AM practices/policy/procedures, that is probably the > best place to focus before training on the tool > > I have seen a number of places that seem to think a AM/CMDB system brings > some kind of magic that alleviates all the hard work. I have seen these > places fail time and time again. > > Jason > > On Thu, Oct 5, 2017 at 9:31 AM, Levi Lippincott <levi.lippinc...@gmail.com > > wrote: > >> ** >> Hello All, >> >> I'm working at a company that is looking to build out and enhance our >> Asset Management and CMDB utilization, potentially adding discovery later. >> >> They are setting aside a training budget and want to train our in house >> staff properly. >> >> What would you all recommend as the best training courses that include >> real world application, certifications, etc. that would effectively use >> those dollars most effectively? >> >> Thanks, >> >> Levi >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: CMDB/Asset Management Training
I think there are two things to look at here. There is the the tool and how to use it, but using an AM system is such an uphill battle if you don't have process and dedicated staff to make AM work. If your organization doesn't have solid AM practices/policy/procedures, that is probably the best place to focus before training on the tool I have seen a number of places that seem to think a AM/CMDB system brings some kind of magic that alleviates all the hard work. I have seen these places fail time and time again. Jason On Thu, Oct 5, 2017 at 9:31 AM, Levi Lippincott <levi.lippinc...@gmail.com> wrote: > ** > Hello All, > > I'm working at a company that is looking to build out and enhance our > Asset Management and CMDB utilization, potentially adding discovery later. > > They are setting aside a training budget and want to train our in house > staff properly. > > What would you all recommend as the best training courses that include > real world application, certifications, etc. that would effectively use > those dollars most effectively? > > Thanks, > > Levi > _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: CMDB/Asset Management Training
Victoria and Lenny will be running sessions at the T3:SMAC conference I Vegas in November. I believe there are other sessions that may be of interest as well including the usual Wednesday evening with BMC folks. Conference schedule can be found at http://tooltechtrain.com/ Full disclosure, I am the volunteer coordinator for the conference. Dave On Thu, Oct 5, 2017 at 10:46 AM Lockwood, Teresa (CTR) - OCIO-CTS, Jacksonville, FL <teresa.lockw...@fl.usda.gov> wrote: > ** > > I absolutely recommend Victoria Schmidt and her folks at CyberTrain > including Lenny Warren at RMI. I went thru in-house training with them at > a company I worked for and they did a great job! See > http://cybertraininc.com. > > > > *Terri Lockwood* > > Enterprise Applications Test Coordinator > > Emagine IT Inc. Working for USDA\OCIO\CTS\GSD\GAMB > > United States Department of Agriculture > > *Phone:* (904) 306-6805 > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Levi Lippincott > *Sent:* Thursday, October 5, 2017 10:31 AM > *To:* arslist@ARSLIST.ORG > *Subject:* CMDB/Asset Management Training > > > > ** > > Hello All, > > > > I'm working at a company that is looking to build out and enhance our > Asset Management and CMDB utilization, potentially adding discovery later. > > > > They are setting aside a training budget and want to train our in house > staff properly. > > > > What would you all recommend as the best training courses that include > real world application, certifications, etc. that would effectively use > those dollars most effectively? > > > > Thanks, > > > > Levi > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > > This electronic message contains information generated by the USDA solely > for the intended recipients. Any unauthorized interception of this message > or the use or disclosure of the information it contains may violate the law > and subject the violator to civil or criminal penalties. If you believe you > have received this message in error, please notify the sender and delete > the email immediately. > _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: [Non-DoD Source] CMDB/Asset Management Training
Lenny Warren -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Levi Lippincott Sent: Thursday, October 5, 2017 10:31 AM To: arslist@ARSLIST.ORG Subject: [Non-DoD Source] CMDB/Asset Management Training ** Hello All, I'm working at a company that is looking to build out and enhance our Asset Management and CMDB utilization, potentially adding discovery later. They are setting aside a training budget and want to train our in house staff properly. What would you all recommend as the best training courses that include real world application, certifications, etc. that would effectively use those dollars most effectively? Thanks, Levi _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: CMDB/Asset Management Training
I agree, I would contact CyberTrain. rp Thanks, Richard Phillips Senior Remedy Consultant NetFIRST, LLC 619 961 9019 On Thu, Oct 5, 2017 at 7:44 AM, Lockwood, Teresa (CTR) - OCIO-CTS, Jacksonville, FL <teresa.lockw...@fl.usda.gov> wrote: > ** > > I absolutely recommend Victoria Schmidt and her folks at CyberTrain > including Lenny Warren at RMI. I went thru in-house training with them at > a company I worked for and they did a great job! See > http://cybertraininc.com. > > > > *Terri Lockwood* > > Enterprise Applications Test Coordinator > > Emagine IT Inc. Working for USDA\OCIO\CTS\GSD\GAMB > > United States Department of Agriculture > > *Phone:* (904) 306-6805 > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Levi Lippincott > *Sent:* Thursday, October 5, 2017 10:31 AM > *To:* arslist@ARSLIST.ORG > *Subject:* CMDB/Asset Management Training > > > > ** > > Hello All, > > > > I'm working at a company that is looking to build out and enhance our > Asset Management and CMDB utilization, potentially adding discovery later. > > > > They are setting aside a training budget and want to train our in house > staff properly. > > > > What would you all recommend as the best training courses that include > real world application, certifications, etc. that would effectively use > those dollars most effectively? > > > > Thanks, > > > > Levi > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > > This electronic message contains information generated by the USDA solely > for the intended recipients. Any unauthorized interception of this message > or the use or disclosure of the information it contains may violate the law > and subject the violator to civil or criminal penalties. If you believe you > have received this message in error, please notify the sender and delete > the email immediately. > _ARSlist: "Where the Answers Are" and have been for 20 years_ > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: CMDB/Asset Management Training
I absolutely recommend Victoria Schmidt and her folks at CyberTrain including Lenny Warren at RMI. I went thru in-house training with them at a company I worked for and they did a great job! See http://cybertraininc.com. Terri Lockwood Enterprise Applications Test Coordinator Emagine IT Inc. Working for USDA\OCIO\CTS\GSD\GAMB United States Department of Agriculture Phone: (904) 306-6805 From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Levi Lippincott Sent: Thursday, October 5, 2017 10:31 AM To: arslist@ARSLIST.ORG Subject: CMDB/Asset Management Training ** Hello All, I'm working at a company that is looking to build out and enhance our Asset Management and CMDB utilization, potentially adding discovery later. They are setting aside a training budget and want to train our in house staff properly. What would you all recommend as the best training courses that include real world application, certifications, etc. that would effectively use those dollars most effectively? Thanks, Levi _ARSlist: "Where the Answers Are" and have been for 20 years_ This electronic message contains information generated by the USDA solely for the intended recipients. Any unauthorized interception of this message or the use or disclosure of the information it contains may violate the law and subject the violator to civil or criminal penalties. If you believe you have received this message in error, please notify the sender and delete the email immediately. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
CMDB/Asset Management Training
Hello All, I'm working at a company that is looking to build out and enhance our Asset Management and CMDB utilization, potentially adding discovery later. They are setting aside a training budget and want to train our in house staff properly. What would you all recommend as the best training courses that include real world application, certifications, etc. that would effectively use those dollars most effectively? Thanks, Levi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: Slow CMDB Recon Query
Hi, Even we also faced performance and High CPU utilization issue in DB system. We have identified that Normalization job has configured with Continuous mode and Just we modified that configuration to Scheduled. Now we are not facing the issue. Try to find the reason, and if you Identify any long running query, then you can Identify the fix. Since In out of the box functionality that Reconciliation Id validation may mandatory. Regards, Pandi. C On Thu, Feb 2, 2017 at 6:31 PM, Murnane, Phil <phil.murn...@windward.com> wrote: > ** > > Hello ARSListers, > > > I have a customer with a 7.6.04 CMDB reconciliation job that is generating > a poor-performing SQL query (roughly 1,000 ms to process). I can't find > any filters that generate the query, so I'm guessing it's resulting from a > plug-in. There's not much to do about how the plug-in generates its > queries unless some of the WHERE clause parameters are stored as data. > Does anyone have any insight into whether the *ReconciliationIdentity *phrase > of the WHERE clause below is stored as data somewhere, and if so then > where? I'd sure like to replace that *...!= '0' *comparison to avoid a > full table scan. > > > Here's the raw query right out of the log: > > > 317978 SQL 0001446061 List 390696 Remedy Application Service Thu Feb 02 > 2017 08:19:04.3394 SELECT * FROM ( SELECT T505.C1,C400129200,C179,C400127400 > FROM T505 WHERE ((1 = 1) AND (T505.C400129200 != '0') AND (T505.C400079600 > = 'BMC.CORE:BMC_HOSTEDSYSTEMCOMPONENTS') AND ((T505.C530041601 = 30) OR > (T505.C530041601 = 60) OR (T505.C530041601 = 50)) AND (T505.C400127400 = > 'BMC.ADDM') AND (T505.C530060100 = 40) AND (T505.C400079600 = > 'BMC.CORE:BMC_HOSTEDSYSTEMCOMPONENTS')) > ORDER BY C400129200 ASC, 1 ASC ) WHERE ROWNUM <= 11 > 319025 SQL 0001446061 List 390696 Remedy Application Service Thu Feb 02 > 2017 08:20:26.6110 OK > > > ...and here's a friendly version: > > > SELECT BMC.CORE:BMC_Component.RequestId, ReconciliationIdentity, > InstanceId, DatasetId > FROM BMC.CORE:BMC_Component > WHERE > ( > (1 = 1) AND > (BMC.CORE:BMC_Component.ReconciliationIdentity != '0') AND > (BMC.CORE:BMC_Component.ClassId = 'BMC.CORE:BMC_HOSTEDSYSTEMCOMPONENTS') > AND > ( >(BMC.CORE:BMC_Component.NormalizationStatus = 30) >OR (BMC.CORE:BMC_Component.NormalizationStatus = 60) >OR (BMC.CORE:BMC_Component.NormalizationStatus = 50) > ) AND > (BMC.CORE:BMC_Component.DatasetId = 'BMC.ADDM') AND > (BMC.CORE:BMC_Component.ReconciliationMergeStatus = 40) AND > (BMC.CORE:BMC_Component.ClassId = 'BMC.CORE:BMC_HOSTEDSYSTEMCOMPONENTS') > ) > ORDER BY ReconciliationIdentity ASC, 1 ASC > > > Thanks for any thoughts, > > --Phil > _ARSlist: "Where the Answers Are" and have been for 20 years_ -- C.Pandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Slow CMDB Recon Query
Hello ARSListers, I have a customer with a 7.6.04 CMDB reconciliation job that is generating a poor-performing SQL query (roughly 1,000 ms to process). I can't find any filters that generate the query, so I'm guessing it's resulting from a plug-in. There's not much to do about how the plug-in generates its queries unless some of the WHERE clause parameters are stored as data. Does anyone have any insight into whether the ReconciliationIdentity phrase of the WHERE clause below is stored as data somewhere, and if so then where? I'd sure like to replace that ...!= '0' comparison to avoid a full table scan. Here's the raw query right out of the log: 317978 SQL 0001446061 List 390696 Remedy Application Service Thu Feb 02 2017 08:19:04.3394 SELECT * FROM ( SELECT T505.C1,C400129200,C179,C400127400 FROM T505 WHERE ((1 = 1) AND (T505.C400129200 != '0') AND (T505.C400079600 = 'BMC.CORE:BMC_HOSTEDSYSTEMCOMPONENTS') AND ((T505.C530041601 = 30) OR (T505.C530041601 = 60) OR (T505.C530041601 = 50)) AND (T505.C400127400 = 'BMC.ADDM') AND (T505.C530060100 = 40) AND (T505.C400079600 = 'BMC.CORE:BMC_HOSTEDSYSTEMCOMPONENTS')) ORDER BY C400129200 ASC, 1 ASC ) WHERE ROWNUM <= 11 319025 SQL 0001446061 List 390696 Remedy Application Service Thu Feb 02 2017 08:20:26.6110 OK ...and here's a friendly version: SELECT BMC.CORE:BMC_Component.RequestId, ReconciliationIdentity, InstanceId, DatasetId FROM BMC.CORE:BMC_Component WHERE ( (1 = 1) AND (BMC.CORE:BMC_Component.ReconciliationIdentity != '0') AND (BMC.CORE:BMC_Component.ClassId = 'BMC.CORE:BMC_HOSTEDSYSTEMCOMPONENTS') AND ( (BMC.CORE:BMC_Component.NormalizationStatus = 30) OR (BMC.CORE:BMC_Component.NormalizationStatus = 60) OR (BMC.CORE:BMC_Component.NormalizationStatus = 50) ) AND (BMC.CORE:BMC_Component.DatasetId = 'BMC.ADDM') AND (BMC.CORE:BMC_Component.ReconciliationMergeStatus = 40) AND (BMC.CORE:BMC_Component.ClassId = 'BMC.CORE:BMC_HOSTEDSYSTEMCOMPONENTS') ) ORDER BY ReconciliationIdentity ASC, 1 ASC Thanks for any thoughts, --Phil ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: CMDB Deprecated classes for 9.1
Thanks a ton Doug for framing a clear picture. Regards, Harsh On Tue, Nov 22, 2016 at 11:41 PM, Mueller, Doug <doug_muel...@bmc.com> wrote: > ** > > So, there was an issue brought to my attention that does cause a lot of > confusion and mis-understanding that is related to this topic. > > > > The topic is the fact that between the 7.6.04 and later versions of Asset > Management, there are some ATTRIBUTE changes to the BMC_BaseElement class > of the CMDB. > > > > The CMDB itself does not change its classes or attributes and has not > added or removed anything related to this. So, this is not a CMDB upgrade > topic. > > > > But, when you upgrade the Asset Management and ITSM foundation, there is a > change to those applications that affects the CMDB. > > > > There are about 100 attributes that the applications used to add to the > CMDB. They no longer add them to the CMDB. And, with the upgrade to after > 7.6.04, a new table is created outside the CMDB within the application with > those attributes and the data is copied from the CMDB to that table. And, > then, those 100 or so attributes may or may not be removed from the CMDB – > it depends on the option used during the ITSM upgrade whether the fields > are removed. > > > > No classes are affected, but, there are about 100 attributes that MAY be > removed from BMC_BaseElement that were added by a previous install of ITSM. > > > > If you started with ITSM 8.0 or later, this is a non-issue as the > attributes were never added to the CMDB by ITSM. If you have not installed > ITSM, this is a non-issue as the application is what added the attributes > to the CMDB. If you did have ITSM installed with version 7.6.04 or earlier > and upgrade at some point, this data move and attribute removal may occur. > > > > There is no class deprecation. But, there are some attributes removed > from the CMDB by the applications if you meet the ITSM versions noted > above. And, it is under your control whether or not the attributes are > removed from the CMDB. You can actually leave them in the CMDB if you > would like, your choice (there is about a 40% performance improvement of > the CMBD if you let the application remove them from the CMDB – but it is > your choice). > > > > Doug Mueller > > > > *From:* Mueller, Doug > *Sent:* Tuesday, November 22, 2016 9:20 AM > *To:* arslist@ARSLIST.ORG > *Subject:* RE: CMDB Deprecated classes for 9.1 > > > > Harsh, > > > > You are not finding any information about deprecated classes as there are > none between 7.6.04 and 9.1. > > > > There are only two points in time where we have removed classes > > > > Between 1.0 and 2.0 back in 2005 or 2006 timeframe. This was when we > removed probably ½ of the classes as there were way too many and they were > not useful. It was actually the #1 most appreciated “new feature” in > 2.0. There was no deprecation feature at that time so the classes were > simply removed. > > > > Back in the 7 or so range, the BMC_Impact class was deprecated as we moved > the concept of impact from a separate and special class into being a part > of every relationship within the CMDB and so an intimate and integral part > of the system. We introduced the concept of a deprecated class at that > release so that if you referenced this class, we still “interpreted” its > existence off the data in other relationships. > > > > That is it. There have been no other classes removed since that time. > As you note, we have added some attributes to classes and maybe even a few > classes, but nothing has been removed in the window you are looking at. > > > > Doug Mueller > > > > *From:* Action Request System discussion list(ARSList) [ > mailto:arslist@ARSLIST.ORG <arslist@ARSLIST.ORG>] *On Behalf Of *Harsh > *Sent:* Saturday, November 19, 2016 11:00 AM > *To:* arslist@ARSLIST.ORG > *Subject:* CMDB Deprecated classes for 9.1 > > > > ** > > Hi Folks, > > > > We are planning to upgrade CMDB 7.6.04 to 9.1, could you please let me > know where i can get the information for deprecated classes in 9.1, in BMC > documentation i haven't find anything mentioned for deprecation class. > > > > i only found information related to addition but not deprecation as per > below link:- > > > > https://docs.bmc.com/docs/display/public/ac81/Changes+ > to+the+BMC+Atrium+CMDB+8.1.00+Common+Data+Model > > > > -- > > *Thanks & regards* > *“Harsh Chaudhary”* > * "**Impatience never commanded success**"* > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ > -- *Thanks & regards* *“Harsh Chaudhary”* *"Impatience never commanded success**"* ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: CMDB Deprecated classes for 9.1
So, there was an issue brought to my attention that does cause a lot of confusion and mis-understanding that is related to this topic. The topic is the fact that between the 7.6.04 and later versions of Asset Management, there are some ATTRIBUTE changes to the BMC_BaseElement class of the CMDB. The CMDB itself does not change its classes or attributes and has not added or removed anything related to this. So, this is not a CMDB upgrade topic. But, when you upgrade the Asset Management and ITSM foundation, there is a change to those applications that affects the CMDB. There are about 100 attributes that the applications used to add to the CMDB. They no longer add them to the CMDB. And, with the upgrade to after 7.6.04, a new table is created outside the CMDB within the application with those attributes and the data is copied from the CMDB to that table. And, then, those 100 or so attributes may or may not be removed from the CMDB – it depends on the option used during the ITSM upgrade whether the fields are removed. No classes are affected, but, there are about 100 attributes that MAY be removed from BMC_BaseElement that were added by a previous install of ITSM. If you started with ITSM 8.0 or later, this is a non-issue as the attributes were never added to the CMDB by ITSM. If you have not installed ITSM, this is a non-issue as the application is what added the attributes to the CMDB. If you did have ITSM installed with version 7.6.04 or earlier and upgrade at some point, this data move and attribute removal may occur. There is no class deprecation. But, there are some attributes removed from the CMDB by the applications if you meet the ITSM versions noted above. And, it is under your control whether or not the attributes are removed from the CMDB. You can actually leave them in the CMDB if you would like, your choice (there is about a 40% performance improvement of the CMBD if you let the application remove them from the CMDB – but it is your choice). Doug Mueller From: Mueller, Doug Sent: Tuesday, November 22, 2016 9:20 AM To: arslist@ARSLIST.ORG Subject: RE: CMDB Deprecated classes for 9.1 Harsh, You are not finding any information about deprecated classes as there are none between 7.6.04 and 9.1. There are only two points in time where we have removed classes Between 1.0 and 2.0 back in 2005 or 2006 timeframe. This was when we removed probably ½ of the classes as there were way too many and they were not useful. It was actually the #1 most appreciated “new feature” in 2.0. There was no deprecation feature at that time so the classes were simply removed. Back in the 7 or so range, the BMC_Impact class was deprecated as we moved the concept of impact from a separate and special class into being a part of every relationship within the CMDB and so an intimate and integral part of the system. We introduced the concept of a deprecated class at that release so that if you referenced this class, we still “interpreted” its existence off the data in other relationships. That is it. There have been no other classes removed since that time. As you note, we have added some attributes to classes and maybe even a few classes, but nothing has been removed in the window you are looking at. Doug Mueller From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Harsh Sent: Saturday, November 19, 2016 11:00 AM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: CMDB Deprecated classes for 9.1 ** Hi Folks, We are planning to upgrade CMDB 7.6.04 to 9.1, could you please let me know where i can get the information for deprecated classes in 9.1, in BMC documentation i haven't find anything mentioned for deprecation class. i only found information related to addition but not deprecation as per below link:- https://docs.bmc.com/docs/display/public/ac81/Changes+to+the+BMC+Atrium+CMDB+8.1.00+Common+Data+Model -- Thanks & regards “Harsh Chaudhary” "Impatience never commanded success" _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: CMDB Deprecated classes for 9.1
Harsh, You are not finding any information about deprecated classes as there are none between 7.6.04 and 9.1. There are only two points in time where we have removed classes Between 1.0 and 2.0 back in 2005 or 2006 timeframe. This was when we removed probably ½ of the classes as there were way too many and they were not useful. It was actually the #1 most appreciated “new feature” in 2.0. There was no deprecation feature at that time so the classes were simply removed. Back in the 7 or so range, the BMC_Impact class was deprecated as we moved the concept of impact from a separate and special class into being a part of every relationship within the CMDB and so an intimate and integral part of the system. We introduced the concept of a deprecated class at that release so that if you referenced this class, we still “interpreted” its existence off the data in other relationships. That is it. There have been no other classes removed since that time. As you note, we have added some attributes to classes and maybe even a few classes, but nothing has been removed in the window you are looking at. Doug Mueller From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Harsh Sent: Saturday, November 19, 2016 11:00 AM To: arslist@ARSLIST.ORG Subject: CMDB Deprecated classes for 9.1 ** Hi Folks, We are planning to upgrade CMDB 7.6.04 to 9.1, could you please let me know where i can get the information for deprecated classes in 9.1, in BMC documentation i haven't find anything mentioned for deprecation class. i only found information related to addition but not deprecation as per below link:- https://docs.bmc.com/docs/display/public/ac81/Changes+to+the+BMC+Atrium+CMDB+8.1.00+Common+Data+Model -- Thanks & regards “Harsh Chaudhary” "Impatience never commanded success" _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
CMDB Deprecated classes for 9.1
Hi Folks, We are planning to upgrade CMDB 7.6.04 to 9.1, could you please let me know where i can get the information for deprecated classes in 9.1, in BMC documentation i haven't find anything mentioned for deprecation class. i only found information related to addition but not deprecation as per below link:- https://docs.bmc.com/docs/display/public/ac81/Changes+to+the+BMC+Atrium+CMDB+8.1.00+Common+Data+Model -- *Thanks & regards* *“Harsh Chaudhary”* *"Impatience never commanded success**"* ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: CMDB extension for Telecom Network
Interesting as the latest price lists still reference SMI ... Kind Regards, Carl Wilson On 20 Jul 2016 14:47, "Rüdiger Tams" <ruedi...@tams.de> wrote: > ** > > well... SMI, formerly Quindell... > > > https://communities.bmc.com/community/tap/tap_internal_portal/old_stuff/showcase/smi-t > > www.smi-t.com is now --> http://www.quobparksolutions.com/ > > ;-) > > Carl Wilson <carlbwil...@gmail.com> hat am 20. Juli 2016 um 13:24 > geschrieben: > > ** > > SMI (formerly somewhat TuringSMI) seem to have now teamed up with BMC for > their OS3 product - I recently saw this as a product offering. > > This is a Telecom spec / compliant application with the associated > extensions for the CMDB that I believe are certified. > > When I saw this some years back, the product was quite raw but I am sure > it would now be polished up somewhat if BMC are now listing it on their > pricing sheets. > > A trial maybe available for download? > > Kind Regards, > Carl Wilson > > On 20 Jul 2016 10:44, "Harsh" <chaudhar...@gmail.com> wrote: > > ** > Hi Mark > > But is this supported for version 9.1? as per BMC compatibility matrix i > cant see version 9.1 listed there. > > Regards, > Harsh > > On Wed, Jul 20, 2016 at 9:17 AM, Mark Rushton <mark.rush...@talk21.com> > wrote: > > ** > OS3 from Quindell software. eTom compliant. > > Sent from my iPhone 6 > > On 19 Jul 2016, at 19:05, Joe D'Souza <jdso...@shyle.net > <jdso...@shyle.net>> wrote: > > ** > > To the best of my knowledge there isn’t a ready made tailored extension to > the classes you are looking for. You would need to custom build these. If I > recall correctly, there used to be a lightweight extension available for > telecom customers to plug into the CMDB in the past but I do not think it > was further developed to incorporate newer classes that surfaced with time > in the telecom market. > > > > Joe > > > ------ > > *From:* Action Request System discussion list(ARSList) [ > mailto:arslist@ARSLIST.ORG <arslist@ARSLIST.ORG>] *On Behalf Of *Harsh > *Sent:* Tuesday, July 19, 2016 10:34 AM > *To:* arslist@ARSLIST.ORG <arslist@arslist.org> > *Subject:* Re: CMDB extension for Telecom Network > > > > ** > > Thanks everyone, i checked OS3 extension on BMC site and it doesn't > support version 9. > > > > Is there any other extension available ? or we need to create custom > classes for the same.? > > > > Regards, > > Harsh > > > > On Tue, Jul 19, 2016 at 3:32 PM, Rick Cook <remedyr...@gmail.com> wrote: > > ** > > We had to build a custom subclass off of Connectivity Segment. > > Rick > > > > On Jul 19, 2016 03:07, "Satya Gandhi" <satya.gan...@gmail.com> wrote: > > ** > > A look at the screen shots on the Quob Park Os3 Framework looks eerily > similar to Quindell OS3 solution > > > > Satya > > > > On 19 July 2016 at 10:19, Rüdiger Tams <ruedi...@tams.de> wrote: > > ** > > I think Quindell is now Quob Park... > > Kelvin Tan Kailun <mcla...@gmail.com> hat am 19. Juli 2016 um 11:06 > geschrieben: > > > > ** > > What about Quindell *OS3* Frameworks ? > > > > On Tue, Jul 19, 2016 at 4:51 PM, Rüdiger Tams <ruedi...@tams.de> wrote: > > ** > > I do not know about an extension of CMDB 9.x for telecommunication CIs > from BMC... maybe with the ADDM product? > > Or maybe this could work...? AFAIK this is (was?) based on BMC Remedy ITSM. > > http://www.quobparksolutions.com/solutions/os%C2%B3-frameworks/ > > regards > > Rüdiger > > Harsh <chaudhar...@gmail.com> hat am 19. Juli 2016 um 10:26 geschrieben: > > > > ** > > Hi Everyone, > > > > Could you please let me know if there is any cmdb extension available for > telecom networks like node, circuit, links etc. for 9.1 version. > > > > -- > > *Thanks & regards* > *“Harsh Chaudhary”* > * "**Impatience never commanded success**"* > > > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > > > -- > > *Thanks & regards* > *“Harsh Chaudhary”* > * "**Impatience never commanded success**"* > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > > -- > *Thanks & regards* > *“Harsh Chaudhary”* > *"Impatience never commanded success**"* > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: CMDB extension for Telecom Network
well... SMI, formerly Quindell... https://communities.bmc.com/community/tap/tap_internal_portal/old_stuff/showcase/smi-thttp://www.smi-t.com is now --> http://www.quobparksolutions.com/ ;-) > Carl Wilson <carlbwil...@gmail.com> hat am 20. Juli 2016 um 13:24 geschrieben: > > ** > > SMI (formerly somewhat TuringSMI) seem to have now teamed up with BMC for > their OS3 product - I recently saw this as a product offering. > > This is a Telecom spec / compliant application with the associated > extensions for the CMDB that I believe are certified. > > When I saw this some years back, the product was quite raw but I am sure > it would now be polished up somewhat if BMC are now listing it on their > pricing sheets. > > A trial maybe available for download? > > Kind Regards, > Carl Wilson > > > On 20 Jul 2016 10:44, "Harsh" <chaudhar...@gmail.com > mailto:chaudhar...@gmail.com > wrote: > > > > ** > > Hi Mark > > > > But is this supported for version 9.1? as per BMC compatibility > > matrix i cant see version 9.1 listed there. > > > > Regards, > > Harsh > > > > On Wed, Jul 20, 2016 at 9:17 AM, Mark Rushton > > <mark.rush...@talk21.com mailto:mark.rush...@talk21.com > wrote: > > > > > > > ** > > > OS3 from Quindell software. eTom compliant. > > > > > > Sent from my iPhone 6 > > > > > > On 19 Jul 2016, at 19:05, Joe D'Souza <jdso...@shyle.net > > > mailto:jdso...@shyle.net > wrote: > > > > > > > > > > > > > ** > > > > > > > > To the best of my knowledge there isn’t a ready made > > > > tailored extension to the classes you are looking for. You would need to > > > > custom build these. If I recall correctly, there used to be a > > > > lightweight extension available for telecom customers to plug into the > > > > CMDB in the past but I do not think it was further developed to > > > > incorporate newer classes that surfaced with time in the telecom market. > > > > > > > > > > > > > > > > Joe > > > > > > > > > > > > > > > > > > > > - > > > > > > > > From: Action Request System discussion list(ARSList) > > > > [mailto:arslist@ARSLIST.ORG] On Behalf Of Harsh > > > > Sent: Tuesday, July 19, 2016 10:34 AM > > > > To: arslist@ARSLIST.ORG mailto:arslist@arslist.org > > > > Subject: Re: CMDB extension for Telecom Network > > > > > > > > > > > > > > > > ** > > > > > > > > Thanks everyone, i checked OS3 extension on BMC site and > > > > it doesn't support version 9. > > > > > > > > > > > > > > > > Is there any other extension available ? or we need > > > > to create custom classes for the same.? > > > > > > > > > > > > > > > > Regards, > > > > > > > > Harsh > > > > > > > > > > > > > > > > On Tue, Jul 19, 2016 at 3:32 PM, Rick Cook > > > > <remedyr...@gmail.com mailto:remedyr...@gmail.com > wrote: > > > > > > > > ** > > > > > > > > We had to build a custom subclass off of Connectivity > > > > Segment. > > > > > > > > Rick > > > > > > > > > > > > > > > > On Jul 19, 2016 03:07, "Satya Gandhi" > > > > <satya.gan...@gmail.com mailto:satya.gan...@gmail.com > wrote: > > > > > > > > ** > > > > > > > > A look at the screen shots on the Quob Park Os3 > > > > Framework looks eerily similar to Quindell OS3 solution > > > > > > > > > > > > > > > >
Re: CMDB extension for Telecom Network
SMI (formerly somewhat TuringSMI) seem to have now teamed up with BMC for their OS3 product - I recently saw this as a product offering. This is a Telecom spec / compliant application with the associated extensions for the CMDB that I believe are certified. When I saw this some years back, the product was quite raw but I am sure it would now be polished up somewhat if BMC are now listing it on their pricing sheets. A trial maybe available for download? Kind Regards, Carl Wilson On 20 Jul 2016 10:44, "Harsh" <chaudhar...@gmail.com> wrote: > ** > Hi Mark > > But is this supported for version 9.1? as per BMC compatibility matrix i > cant see version 9.1 listed there. > > Regards, > Harsh > > On Wed, Jul 20, 2016 at 9:17 AM, Mark Rushton <mark.rush...@talk21.com> > wrote: > >> ** >> OS3 from Quindell software. eTom compliant. >> >> Sent from my iPhone 6 >> >> On 19 Jul 2016, at 19:05, Joe D'Souza <jdso...@shyle.net >> <jdso...@shyle.net>> wrote: >> >> ** >> >> To the best of my knowledge there isn’t a ready made tailored extension >> to the classes you are looking for. You would need to custom build these. >> If I recall correctly, there used to be a lightweight extension available >> for telecom customers to plug into the CMDB in the past but I do not think >> it was further developed to incorporate newer classes that surfaced with >> time in the telecom market. >> >> >> >> Joe >> >> >> -- >> >> *From:* Action Request System discussion list(ARSList) [ >> mailto:arslist@ARSLIST.ORG <arslist@ARSLIST.ORG>] *On Behalf Of *Harsh >> *Sent:* Tuesday, July 19, 2016 10:34 AM >> *To:* arslist@ARSLIST.ORG <arslist@arslist.org> >> *Subject:* Re: CMDB extension for Telecom Network >> >> >> >> ** >> >> Thanks everyone, i checked OS3 extension on BMC site and it doesn't >> support version 9. >> >> >> >> Is there any other extension available ? or we need to create custom >> classes for the same.? >> >> >> >> Regards, >> >> Harsh >> >> >> >> On Tue, Jul 19, 2016 at 3:32 PM, Rick Cook <remedyr...@gmail.com> wrote: >> >> ** >> >> We had to build a custom subclass off of Connectivity Segment. >> >> Rick >> >> >> >> On Jul 19, 2016 03:07, "Satya Gandhi" <satya.gan...@gmail.com> wrote: >> >> ** >> >> A look at the screen shots on the Quob Park Os3 Framework looks eerily >> similar to Quindell OS3 solution >> >> >> >> Satya >> >> >> >> On 19 July 2016 at 10:19, Rüdiger Tams <ruedi...@tams.de> wrote: >> >> ** >> >> I think Quindell is now Quob Park... >> >> Kelvin Tan Kailun <mcla...@gmail.com> hat am 19. Juli 2016 um 11:06 >> geschrieben: >> >> >> >> ** >> >> What about Quindell *OS3* Frameworks ? >> >> >> >> On Tue, Jul 19, 2016 at 4:51 PM, Rüdiger Tams <ruedi...@tams.de> wrote: >> >> ** >> >> I do not know about an extension of CMDB 9.x for telecommunication CIs >> from BMC... maybe with the ADDM product? >> >> Or maybe this could work...? AFAIK this is (was?) based on BMC Remedy >> ITSM. >> >> http://www.quobparksolutions.com/solutions/os%C2%B3-frameworks/ >> >> regards >> >> Rüdiger >> >> Harsh <chaudhar...@gmail.com> hat am 19. Juli 2016 um 10:26 geschrieben: >> >> >> >> ** >> >> Hi Everyone, >> >> >> >> Could you please let me know if there is any cmdb extension available for >> telecom networks like node, circuit, links etc. for 9.1 version. >> >> >> >> -- >> >> *Thanks & regards* >> *“Harsh Chaudhary”* >> * "**Impatience never commanded success**"* >> >> >> >> >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> >> >> >> >> -- >> >> *Thanks & regards* >> *“Harsh Chaudhary”* >> * "**Impatience never commanded success**"* >> >> >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> > > > > -- > *Thanks & regards* > *“Harsh Chaudhary”* > *"Impatience never commanded success**"* > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: CMDB extension for Telecom Network
Hi Mark But is this supported for version 9.1? as per BMC compatibility matrix i cant see version 9.1 listed there. Regards, Harsh On Wed, Jul 20, 2016 at 9:17 AM, Mark Rushton <mark.rush...@talk21.com> wrote: > ** > OS3 from Quindell software. eTom compliant. > > Sent from my iPhone 6 > > On 19 Jul 2016, at 19:05, Joe D'Souza <jdso...@shyle.net > <jdso...@shyle.net>> wrote: > > ** > > To the best of my knowledge there isn’t a ready made tailored extension to > the classes you are looking for. You would need to custom build these. If I > recall correctly, there used to be a lightweight extension available for > telecom customers to plug into the CMDB in the past but I do not think it > was further developed to incorporate newer classes that surfaced with time > in the telecom market. > > > > Joe > > > -- > > *From:* Action Request System discussion list(ARSList) [ > mailto:arslist@ARSLIST.ORG <arslist@ARSLIST.ORG>] *On Behalf Of *Harsh > *Sent:* Tuesday, July 19, 2016 10:34 AM > *To:* arslist@ARSLIST.ORG <arslist@arslist.org> > *Subject:* Re: CMDB extension for Telecom Network > > > > ** > > Thanks everyone, i checked OS3 extension on BMC site and it doesn't > support version 9. > > > > Is there any other extension available ? or we need to create custom > classes for the same.? > > > > Regards, > > Harsh > > > > On Tue, Jul 19, 2016 at 3:32 PM, Rick Cook <remedyr...@gmail.com> wrote: > > ** > > We had to build a custom subclass off of Connectivity Segment. > > Rick > > > > On Jul 19, 2016 03:07, "Satya Gandhi" <satya.gan...@gmail.com> wrote: > > ** > > A look at the screen shots on the Quob Park Os3 Framework looks eerily > similar to Quindell OS3 solution > > > > Satya > > > > On 19 July 2016 at 10:19, Rüdiger Tams <ruedi...@tams.de> wrote: > > ** > > I think Quindell is now Quob Park... > > Kelvin Tan Kailun <mcla...@gmail.com> hat am 19. Juli 2016 um 11:06 > geschrieben: > > > > ** > > What about Quindell *OS3* Frameworks ? > > > > On Tue, Jul 19, 2016 at 4:51 PM, Rüdiger Tams <ruedi...@tams.de> wrote: > > ** > > I do not know about an extension of CMDB 9.x for telecommunication CIs > from BMC... maybe with the ADDM product? > > Or maybe this could work...? AFAIK this is (was?) based on BMC Remedy ITSM. > > http://www.quobparksolutions.com/solutions/os%C2%B3-frameworks/ > > regards > > Rüdiger > > Harsh <chaudhar...@gmail.com> hat am 19. Juli 2016 um 10:26 geschrieben: > > > > ** > > Hi Everyone, > > > > Could you please let me know if there is any cmdb extension available for > telecom networks like node, circuit, links etc. for 9.1 version. > > > > -- > > *Thanks & regards* > *“Harsh Chaudhary”* > * "**Impatience never commanded success**"* > > > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > > > -- > > *Thanks & regards* > *“Harsh Chaudhary”* > * "**Impatience never commanded success**"* > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > -- *Thanks & regards* *“Harsh Chaudhary”* *"Impatience never commanded success**"* ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: CMDB extension for Telecom Network
Hi Joe, Thanks for the information. Could you please let me know where i can find that lightweight extension so that i can customize it according to our network elements need, i have seen some BMC.ADV_Network extension on BMC communities but i can't find the same on BMC site. May be it was decommissioned after 7.6.04 version. Regards, Harsh On Tue, Jul 19, 2016 at 9:05 PM, Joe D'Souza <jdso...@shyle.net> wrote: > ** > > To the best of my knowledge there isn’t a ready made tailored extension to > the classes you are looking for. You would need to custom build these. If I > recall correctly, there used to be a lightweight extension available for > telecom customers to plug into the CMDB in the past but I do not think it > was further developed to incorporate newer classes that surfaced with time > in the telecom market. > > > > Joe > > > -- > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Harsh > *Sent:* Tuesday, July 19, 2016 10:34 AM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: CMDB extension for Telecom Network > > > > ** > > Thanks everyone, i checked OS3 extension on BMC site and it doesn't > support version 9. > > > > Is there any other extension available ? or we need to create custom > classes for the same.? > > > > Regards, > > Harsh > > > > On Tue, Jul 19, 2016 at 3:32 PM, Rick Cook <remedyr...@gmail.com> wrote: > > ** > > We had to build a custom subclass off of Connectivity Segment. > > Rick > > > > On Jul 19, 2016 03:07, "Satya Gandhi" <satya.gan...@gmail.com> wrote: > > ** > > A look at the screen shots on the Quob Park Os3 Framework looks eerily > similar to Quindell OS3 solution > > > > Satya > > > > On 19 July 2016 at 10:19, Rüdiger Tams <ruedi...@tams.de> wrote: > > ** > > I think Quindell is now Quob Park... > > Kelvin Tan Kailun <mcla...@gmail.com> hat am 19. Juli 2016 um 11:06 > geschrieben: > > > > ** > > What about Quindell *OS3* Frameworks ? > > > > On Tue, Jul 19, 2016 at 4:51 PM, Rüdiger Tams <ruedi...@tams.de> wrote: > > ** > > I do not know about an extension of CMDB 9.x for telecommunication CIs > from BMC... maybe with the ADDM product? > > Or maybe this could work...? AFAIK this is (was?) based on BMC Remedy ITSM. > > http://www.quobparksolutions.com/solutions/os%C2%B3-frameworks/ > > regards > > Rüdiger > > Harsh <chaudhar...@gmail.com> hat am 19. Juli 2016 um 10:26 geschrieben: > > > > ** > > Hi Everyone, > > > > Could you please let me know if there is any cmdb extension available for > telecom networks like node, circuit, links etc. for 9.1 version. > > > > -- > > *Thanks & regards* > *“Harsh Chaudhary”* > * "**Impatience never commanded success**"* > > > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > > > -- > > *Thanks & regards* > *“Harsh Chaudhary”* > * "**Impatience never commanded success**"* > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ > -- *Thanks & regards* *“Harsh Chaudhary”* *"Impatience never commanded success**"* ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: CMDB extension for Telecom Network
OS3 from Quindell software. eTom compliant. Sent from my iPhone 6 > On 19 Jul 2016, at 19:05, Joe D'Souza <jdso...@shyle.net> wrote: > > ** > To the best of my knowledge there isn’t a ready made tailored extension to > the classes you are looking for. You would need to custom build these. If I > recall correctly, there used to be a lightweight extension available for > telecom customers to plug into the CMDB in the past but I do not think it was > further developed to incorporate newer classes that surfaced with time in the > telecom market. > > Joe > > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Harsh > Sent: Tuesday, July 19, 2016 10:34 AM > To: arslist@ARSLIST.ORG > Subject: Re: CMDB extension for Telecom Network > > ** > Thanks everyone, i checked OS3 extension on BMC site and it doesn't support > version 9. > > Is there any other extension available ? or we need to create custom > classes for the same.? > > Regards, > Harsh > > On Tue, Jul 19, 2016 at 3:32 PM, Rick Cook <remedyr...@gmail.com> wrote: > ** > We had to build a custom subclass off of Connectivity Segment. > > Rick > > > On Jul 19, 2016 03:07, "Satya Gandhi" <satya.gan...@gmail.com> wrote: > ** > A look at the screen shots on the Quob Park Os3 Framework looks eerily > similar to Quindell OS3 solution > > Satya > > On 19 July 2016 at 10:19, Rüdiger Tams <ruedi...@tams.de> wrote: > ** > I think Quindell is now Quob Park... > >> Kelvin Tan Kailun <mcla...@gmail.com> hat am 19. Juli 2016 um 11:06 >> geschrieben: >> >> >> ** >> What about Quindell OS3 Frameworks ? >> >> On Tue, Jul 19, 2016 at 4:51 PM, Rüdiger Tams <ruedi...@tams.de> wrote: >> ** >> I do not know about an extension of CMDB 9.x for telecommunication CIs from >> BMC... maybe with the ADDM product? >> >> Or maybe this could work...? AFAIK this is (was?) based on BMC Remedy ITSM. >> >> http://www.quobparksolutions.com/solutions/os%C2%B3-frameworks/ >> >> regards >> >> Rüdiger >> >>> Harsh <chaudhar...@gmail.com> hat am 19. Juli 2016 um 10:26 geschrieben: >>> >>> >>> ** >>> Hi Everyone, >>> >>> Could you please let me know if there is any cmdb extension available for >>> telecom networks like node, circuit, links etc. for 9.1 version. >>> >>> -- >>> Thanks & regards >>> “Harsh Chaudhary” >>> "Impatience never commanded success" >>> >>> >>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > -- > Thanks & regards > “Harsh Chaudhary” > "Impatience never commanded success" > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: CMDB extension for Telecom Network
To the best of my knowledge there isn’t a ready made tailored extension to the classes you are looking for. You would need to custom build these. If I recall correctly, there used to be a lightweight extension available for telecom customers to plug into the CMDB in the past but I do not think it was further developed to incorporate newer classes that surfaced with time in the telecom market. Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Harsh Sent: Tuesday, July 19, 2016 10:34 AM To: arslist@ARSLIST.ORG Subject: Re: CMDB extension for Telecom Network ** Thanks everyone, i checked OS3 extension on BMC site and it doesn't support version 9. Is there any other extension available ? or we need to create custom classes for the same.? Regards, Harsh On Tue, Jul 19, 2016 at 3:32 PM, Rick Cook <remedyr...@gmail.com> wrote: ** We had to build a custom subclass off of Connectivity Segment. Rick On Jul 19, 2016 03:07, "Satya Gandhi" <satya.gan...@gmail.com> wrote: ** A look at the screen shots on the Quob Park Os3 Framework looks eerily similar to Quindell OS3 solution Satya On 19 July 2016 at 10:19, Rüdiger Tams <ruedi...@tams.de> wrote: ** I think Quindell is now Quob Park... Kelvin Tan Kailun <mcla...@gmail.com> hat am 19. Juli 2016 um 11:06 geschrieben: ** What about Quindell OS3 Frameworks ? On Tue, Jul 19, 2016 at 4:51 PM, Rüdiger Tams <ruedi...@tams.de> wrote: ** I do not know about an extension of CMDB 9.x for telecommunication CIs from BMC... maybe with the ADDM product? Or maybe this could work...? AFAIK this is (was?) based on BMC Remedy ITSM. http://www.quobparksolutions.com/solutions/os%C2%B3-frameworks/ regards Rüdiger Harsh <chaudhar...@gmail.com> hat am 19. Juli 2016 um 10:26 geschrieben: ** Hi Everyone, Could you please let me know if there is any cmdb extension available for telecom networks like node, circuit, links etc. for 9.1 version. -- Thanks & regards “Harsh Chaudhary” "Impatience never commanded success" _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ -- Thanks & regards “Harsh Chaudhary” "Impatience never commanded success" _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: CMDB extension for Telecom Network
Thanks everyone, i checked OS3 extension on BMC site and it doesn't support version 9. Is there any other extension available ? or we need to create custom classes for the same.? Regards, Harsh On Tue, Jul 19, 2016 at 3:32 PM, Rick Cook <remedyr...@gmail.com> wrote: > ** > > We had to build a custom subclass off of Connectivity Segment. > > Rick > > On Jul 19, 2016 03:07, "Satya Gandhi" <satya.gan...@gmail.com> wrote: > >> ** >> A look at the screen shots on the Quob Park Os3 Framework looks eerily >> similar to Quindell OS3 solution >> >> Satya >> >> On 19 July 2016 at 10:19, Rüdiger Tams <ruedi...@tams.de> wrote: >> >>> ** >>> >>> I think Quindell is now Quob Park... >>> >>> Kelvin Tan Kailun <mcla...@gmail.com> hat am 19. Juli 2016 um 11:06 >>> geschrieben: >>> >>> >>> ** >>> What about Quindell OS3 Frameworks ? >>> >>> On Tue, Jul 19, 2016 at 4:51 PM, Rüdiger Tams <ruedi...@tams.de> wrote: >>> >>> ** >>> >>> I do not know about an extension of CMDB 9.x for telecommunication CIs >>> from BMC... maybe with the ADDM product? >>> >>> Or maybe this could work...? AFAIK this is (was?) based on BMC Remedy >>> ITSM. >>> >>> http://www.quobparksolutions.com/solutions/os%C2%B3-frameworks/ >>> >>> regards >>> >>> Rüdiger >>> >>> Harsh <chaudhar...@gmail.com> hat am 19. Juli 2016 um 10:26 geschrieben: >>> >>> >>> ** >>> Hi Everyone, >>> >>> Could you please let me know if there is any cmdb extension available >>> for telecom networks like node, circuit, links etc. for 9.1 version. >>> >>> -- >>> *Thanks & regards* >>> *“Harsh Chaudhary”* >>> *"Impatience never commanded success**"* >>> >>> >>> >>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>> >>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>> >>> >>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>> >>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>> >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > -- *Thanks & regards* *“Harsh Chaudhary”* *"Impatience never commanded success**"* ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: CMDB extension for Telecom Network
We had to build a custom subclass off of Connectivity Segment. Rick On Jul 19, 2016 03:07, "Satya Gandhi" <satya.gan...@gmail.com> wrote: > ** > A look at the screen shots on the Quob Park Os3 Framework looks eerily > similar to Quindell OS3 solution > > Satya > > On 19 July 2016 at 10:19, Rüdiger Tams <ruedi...@tams.de> wrote: > >> ** >> >> I think Quindell is now Quob Park... >> >> Kelvin Tan Kailun <mcla...@gmail.com> hat am 19. Juli 2016 um 11:06 >> geschrieben: >> >> >> ** >> What about Quindell OS3 Frameworks ? >> >> On Tue, Jul 19, 2016 at 4:51 PM, Rüdiger Tams <ruedi...@tams.de> wrote: >> >> ** >> >> I do not know about an extension of CMDB 9.x for telecommunication CIs >> from BMC... maybe with the ADDM product? >> >> Or maybe this could work...? AFAIK this is (was?) based on BMC Remedy >> ITSM. >> >> http://www.quobparksolutions.com/solutions/os%C2%B3-frameworks/ >> >> regards >> >> Rüdiger >> >> Harsh <chaudhar...@gmail.com> hat am 19. Juli 2016 um 10:26 geschrieben: >> >> >> ** >> Hi Everyone, >> >> Could you please let me know if there is any cmdb extension available for >> telecom networks like node, circuit, links etc. for 9.1 version. >> >> -- >> *Thanks & regards* >> *“Harsh Chaudhary”* >> *"Impatience never commanded success**"* >> >> >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> > > _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: CMDB extension for Telecom Network
A look at the screen shots on the Quob Park Os3 Framework looks eerily similar to Quindell OS3 solution Satya On 19 July 2016 at 10:19, Rüdiger Tams <ruedi...@tams.de> wrote: > ** > > I think Quindell is now Quob Park... > > Kelvin Tan Kailun <mcla...@gmail.com> hat am 19. Juli 2016 um 11:06 > geschrieben: > > > ** > What about Quindell OS3 Frameworks ? > > On Tue, Jul 19, 2016 at 4:51 PM, Rüdiger Tams <ruedi...@tams.de> wrote: > > ** > > I do not know about an extension of CMDB 9.x for telecommunication CIs > from BMC... maybe with the ADDM product? > > Or maybe this could work...? AFAIK this is (was?) based on BMC Remedy ITSM. > > http://www.quobparksolutions.com/solutions/os%C2%B3-frameworks/ > > regards > > Rüdiger > > Harsh <chaudhar...@gmail.com> hat am 19. Juli 2016 um 10:26 geschrieben: > > > ** > Hi Everyone, > > Could you please let me know if there is any cmdb extension available for > telecom networks like node, circuit, links etc. for 9.1 version. > > -- > *Thanks & regards* > *“Harsh Chaudhary”* > *"Impatience never commanded success**"* > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: CMDB extension for Telecom Network
I think Quindell is now Quob Park... > Kelvin Tan Kailun <mcla...@gmail.com> hat am 19. Juli 2016 um 11:06 > geschrieben: > > ** > What about Quindell OS3 Frameworks ? > > On Tue, Jul 19, 2016 at 4:51 PM, Rüdiger Tams <ruedi...@tams.de > mailto:ruedi...@tams.de > wrote: > > > > ** > > > > I do not know about an extension of CMDB 9.x for telecommunication > > CIs from BMC... maybe with the ADDM product? > > > > Or maybe this could work...? AFAIK this is (was?) based on BMC > > Remedy ITSM. > > > > http://www.quobparksolutions.com/solutions/os%C2%B3-frameworks/ > > > > regards > > > > Rüdiger > > > > > > > Harsh <chaudhar...@gmail.com mailto:chaudhar...@gmail.com > > > > > > hat am 19. Juli 2016 um 10:26 geschrieben: > > > > > > > > > ** > > > Hi Everyone, > > > > > > Could you please let me know if there is any cmdb extension > > > available for telecom networks like node, circuit, links etc. for 9.1 > > > version. > > > > > > -- > > > Thanks & regards > > > “Harsh Chaudhary” > > > "Impatience never commanded success" > > > > > > > > > > > > > > > > > > > > _ARSlist: "Where the Answers Are" and have > > > > > > > been for 20 years_ > > > > > > > > _ARSlist: "Where the Answers Are" and have been for 20 > > > > > years_ > > > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: CMDB extension for Telecom Network
What about Quindell OS3 Frameworks ? On Tue, Jul 19, 2016 at 4:51 PM, Rüdiger Tams <ruedi...@tams.de> wrote: > ** > > I do not know about an extension of CMDB 9.x for telecommunication CIs > from BMC... maybe with the ADDM product? > > Or maybe this could work...? AFAIK this is (was?) based on BMC Remedy ITSM. > > http://www.quobparksolutions.com/solutions/os%C2%B3-frameworks/ > > regards > > Rüdiger > > Harsh <chaudhar...@gmail.com> hat am 19. Juli 2016 um 10:26 geschrieben: > > > ** > Hi Everyone, > > Could you please let me know if there is any cmdb extension available for > telecom networks like node, circuit, links etc. for 9.1 version. > > -- > *Thanks & regards* > *“Harsh Chaudhary”* > *"Impatience never commanded success**"* > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: CMDB extension for Telecom Network
I do not know about an extension of CMDB 9.x for telecommunication CIs from BMC... maybe with the ADDM product? Or maybe this could work...? AFAIK this is (was?) based on BMC Remedy ITSM. http://www.quobparksolutions.com/solutions/os%C2%B3-frameworks/ regards Rüdiger > Harsh <chaudhar...@gmail.com> hat am 19. Juli 2016 um 10:26 geschrieben: > > ** > Hi Everyone, > > Could you please let me know if there is any cmdb extension available for > telecom networks like node, circuit, links etc. for 9.1 version. > > -- > Thanks & regards > “Harsh Chaudhary” > "Impatience never commanded success" > > > > > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
CMDB extension for Telecom Network
Hi Everyone, Could you please let me know if there is any cmdb extension available for telecom networks like node, circuit, links etc. for 9.1 version. -- *Thanks & regards* *“Harsh Chaudhary”* *"Impatience never commanded success**"* ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: CMDB CI's data transferred...
Thank you very much Doug for your detailed explanation. This is what i was expecting of modeling of my case since I'm new into CMDB. Thanks Again. Regards, Basant Soni ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: CMDB CI's data transferred...
Basant, A big question is whether the data will remain in these other tables and that is the master copy of the data and where it will be maintained and you want it "discovered" into the CMDB and kept in sync there OR is this a one time transfer into the CMDB and then the CMDB will become the owner and master source of this data. Step 1 Create a dataset that will hold this data. This will be the drop location for the data from this source. Step 2 Create appropriate normalization (if any) and reconciliation ID and reconciliation merge jobs and activity for this data to clean, identify, and merge it with other data and into the production dataset Step 3 IF the data is going to remain in the custom tables and be owned there, use a process like AI to create a job that loads the data from the custom forms into the CMDB, mapped as appropriate. Take advantage of the feature to check timestamps (and key off last modified time) to only load things changed since last load. IF the data is going to be one time converted, I would still use AI to do the one time load as it is just the safest way to move the data -- but you could do some kind of custom data move as it will be done one time. Then, once moved, you can eliminate the old custom tables and just manage the data in the new dataset as being the master owner of the data now. Really, these directions are the same regardless of what data source you decide to integrate with/move into the CMDB. Doug Mueller -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Basant Soni Sent: Thursday, July 14, 2016 2:38 AM To: arslist@ARSLIST.ORG Subject: CMDB CI's data transferred... Hi Friends, I have a requirement in CMDB: - 1: Customers are storing their CI’s data in their custom tables and they want to move/transferred those CI’s data into BMC CMDB correct tables. 2: We would like to know, who and How can we decide to CI’s will be uploaded in which tables. Can anyone please let me know that how we can do this? I.e. how can decide/design that in which table those data will be transferred? I don’t know any idea/knowledge of BMC CMDB, we would be really helpful if someone provide me the documents. Regards, Basant Soni ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: CMDB CI's data transferred...
Hi Basant, Please search for the following 2 documents, they should help you determine what you need. Data Modelling Guide Mapping Your Data to BMC Atrium CMDB I hope that helps, Khalil Technosys Limited -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Basant Soni Sent: 14 July 2016 10:38 To: arslist@ARSLIST.ORG Subject: CMDB CI's data transferred... Hi Friends, I have a requirement in CMDB: - 1: Customers are storing their CI s data in their custom tables and they want to move/transferred those CI s data into BMC CMDB correct tables. 2: We would like to know, who and How can we decide to CI s will be uploaded in which tables. Can anyone please let me know that how we can do this? I.e. how can decide/design that in which table those data will be transferred? I don t know any idea/knowledge of BMC CMDB, we would be really helpful if someone provide me the documents. Regards, Basant Soni ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
CMDB CI's data transferred...
Hi Friends, I have a requirement in CMDB: - 1: Customers are storing their CI’s data in their custom tables and they want to move/transferred those CI’s data into BMC CMDB correct tables. 2: We would like to know, who and How can we decide to CI’s will be uploaded in which tables. Can anyone please let me know that how we can do this? I.e. how can decide/design that in which table those data will be transferred? I don’t know any idea/knowledge of BMC CMDB, we would be really helpful if someone provide me the documents. Regards, Basant Soni ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: How to design a Service impact model in CMDB?
Hi Ruediger, Thanks for the update. Please could you provide me any sample/dummy Service model to start with. Cheers, Abhi. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: How to design a Service impact model in CMDB?
Just look over the edge... ;-) - https://docs.bmc.com/docs/display/public/ac80/Creating+the+service+model+in+BMC+Atrium+Core - https://docs.bmc.com/docs/display/public/proactivenet96/Building+a+service+model Regards Rüdiger > Abhishek Anand <abhi.masc...@gmail.com> hat am 16. Februar 2016 um 11:37 > geschrieben: > > > Hi Expert, > > > > Please could you suggest on how to design the Service Impact modelling in CMDB > with a couple of servers X,Y in CMDB. > > Please suggest for the needful steps to achieve it as we need to provide a POC > to the customer for the same. > > > > The requirement is that Service impact model between CMDB <-> BPPM should work > as required and any outage to these servers can be traced in BPPM and can > proceed further. > > > > Early response will be highly appreciated. > > > > Cheers, > > Abhi. > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
How to design a Service impact model in CMDB?
Hi Expert, Please could you suggest on how to design the Service Impact modelling in CMDB with a couple of servers X,Y in CMDB. Please suggest for the needful steps to achieve it as we need to provide a POC to the customer for the same. The requirement is that Service impact model between CMDB <-> BPPM should work as required and any outage to these servers can be traced in BPPM and can proceed further. Early response will be highly appreciated. Cheers, Abhi. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Creating new manufacture name in CMDB causing concern.
Hi Expert, We are having a concern while creating new manufacturer name in CMDB in 8.1.02. While navigating to the PCT:Product Catalog form -> Advance search -> New request creation-> now while trying to create new entry for the manufacturer name, we are getting a window which is having field of Company(No drop down) and Status. Is it a bug or something is missing from our side. Please suggest at the earliest and will be highly appreciated. Cheers, Abhi. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Any idea how to apply Audit on Asset-CI attributes on CMDB 8.1....?
Hi Expert, Any idea for audit on the CI attributes on the Asset form for the CMDB 8.1? Ex - To carry data for past 6 months for the CI status change. Also please highlight if it could impact the server performance. Cheers, Abhi. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: Atrium CMDB Recon job configuration
Pandi, If I understand you question correctly, you simply need to go to the reconciliation console and the jobs you want and the others off. I’m guessing you might need to make some adjustments to some of the OOTB Recon jobs since you are not using the sandbox (which I think could be a mistake but just make sure you understand the process before you get started). From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Pandi C Sent: Sunday, January 24, 2016 4:59 AM To: arslist@ARSLIST.ORG Subject: Reg: Atrium CMDB Recon job configuration ** *** Hi, Regarding for Atrium CMDB Jobs configuration. We are going to configure a new Recon job to update only the on premise dataset to Asset. So we would like to make sure that other datasets should not update the CI's. 1. How to find other Dataset & Recon jobs. 2. How to disable Sandbox & Other datasets jobs which are updating CI's to Asset. 3. How to make the disabled jobs are not updating again the Asset, & not created as well. Regards, Pandi.C _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Reg: Atrium CMDB Recon job configuration
*** Hi, Regarding for Atrium CMDB Jobs configuration. We are going to configure a new Recon job to update only the on premise dataset to Asset. So we would like to make sure that other datasets should not update the CI's. 1. How to find other Dataset & Recon jobs. 2. How to disable Sandbox & Other datasets jobs which are updating CI's to Asset. 3. How to make the disabled jobs are not updating again the Asset, & not created as well. Regards, Pandi.C ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: Reg: Atrium CMDB Recon job configuration
** Can you share your suggestion to identify & stop the recon job auto creation.. On 24 Jan 2016 3:29 p.m., "Pandi C" <arunpand...@gmail.com> wrote: > *** > Hi, > > Regarding for Atrium CMDB Jobs configuration. > > We are going to configure a new Recon job to update only the on premise > dataset to Asset. So we would like to make sure that other datasets should > not update the CI's. > > 1. How to find other Dataset & Recon jobs. > 2. How to disable Sandbox & Other datasets jobs which are updating CI's to > Asset. > 3. How to make the disabled jobs are not updating again the Asset, & not > created as well. > > Regards, > Pandi.C > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Reg:Atrium CMDB jobs
** Hi, I have to configure all the jobs from one environment to another, so try to use import option for Recon jobs. I would like to know that what are the default jobs should move first, which are mandatory to be import?? Please advise... ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: Atrium CMDB implementation
Thanks for the suggestion.. How could create a new custom Class? I have tried & created only the new Class in BMC.CORE namespace and implemented. What is the best practice way to create custom Class? The custom class should not affected when upgrade the new Atrium CMDB. Please suggest.. Regards, Pandi. C On 3 Jan 2016 4:11 pm, "Peter Romain" <p.romain.arsl...@parsolutions.co.uk> wrote: > ** > > You could use the BMC ADDM product catalog as a starting point if you have > access to it. > > > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Jayesh > *Sent:* 03 January 2016 05:19 > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Atrium CMDB implementation > > > > ** > > Hi, > > You should have the list of products with manufaturer and model > details.You may get the list > From hardware operations team. > Then refine your list and categorize CTI based on CI type so that you can > import it using DMT. > If you have product catalogue that is changing frequently then you have to > use product catalogue manage data console to update it. So do not expect > full automation > Once the product catalog is ready,you can create aliases for manufacturer > or model to normalize CI in sandbox datasets. > The ready catalogue is available for ITSM usage but if you have multi > tenant environment then you might have to add all the companies in the > product relationahip to make it visible during ticket creation. > Do not directly import it in Prod. > > Regards, > Jayesh > ------ > > *From: *Pandi C <arunpand...@gmail.com> > *Sent: *03-01-2016 10:21 AM > *To: *arslist@ARSLIST.ORG > *Subject: *Atrium CMDB implementation > > ** > > Hi, > > We are in the situation to implement Atrium CMDB, the environment already > been installed (on premise & rod). > > Now we would like to configure the data, So we are looking that how to > configure the Product catalogue with relationship of other ITSM modules. > > Can you please give an idea & steps to implement the Product catalogue ??? > > Regards, > Pandi.C > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: Atrium CMDB implementation
Firstly, be absolutely sure that you need a custom class – can’t you use any of the out-of-the-box classes? If not, you can create new classes in Atrium Explorer or, for ease of migration, you could create a CMDB Driver script to do this. Choose a namespace of a few characters – you don’t need to follow the BMC pattern of ABC.DEF unless you plan to create many classes and want to separate them for some reason. Also, use a non-BMC prefix for the class, e.g. ABC_YourNewClass If you create the class ‘legally’ it won’t be affected by future upgrades. You may also want to create an asset form to make the class visible in asset management. You could use the sync UI function for this but personally I don’t trust it as it adds loads of unwanted hidden fields and tabs – though I haven’t tried it in V9. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Pandi C Sent: 04 January 2016 19:09 To: arslist@ARSLIST.ORG Subject: Re: Atrium CMDB implementation ** Thanks for the suggestion.. How could create a new custom Class? I have tried & created only the new Class in BMC.CORE namespace and implemented. What is the best practice way to create custom Class? The custom class should not affected when upgrade the new Atrium CMDB. Please suggest.. Regards, Pandi. C On 3 Jan 2016 4:11 pm, "Peter Romain" <p.romain.arsl...@parsolutions.co.uk <mailto:p.romain.arsl...@parsolutions.co.uk> > wrote: ** You could use the BMC ADDM product catalog as a starting point if you have access to it. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG <mailto:arslist@ARSLIST.ORG> ] On Behalf Of Jayesh Sent: 03 January 2016 05:19 To: arslist@ARSLIST.ORG <mailto:arslist@ARSLIST.ORG> Subject: Re: Atrium CMDB implementation ** Hi, You should have the list of products with manufaturer and model details.You may get the list >From hardware operations team. Then refine your list and categorize CTI based on CI type so that you can import it using DMT. If you have product catalogue that is changing frequently then you have to use product catalogue manage data console to update it. So do not expect full automation Once the product catalog is ready,you can create aliases for manufacturer or model to normalize CI in sandbox datasets. The ready catalogue is available for ITSM usage but if you have multi tenant environment then you might have to add all the companies in the product relationahip to make it visible during ticket creation. Do not directly import it in Prod. Regards, Jayesh _ From: Pandi C <mailto:arunpand...@gmail.com> Sent: 03-01-2016 10:21 AM To: arslist@ARSLIST.ORG <mailto:arslist@ARSLIST.ORG> Subject: Atrium CMDB implementation ** Hi, We are in the situation to implement Atrium CMDB, the environment already been installed (on premise & rod). Now we would like to configure the data, So we are looking that how to configure the Product catalogue with relationship of other ITSM modules. Can you please give an idea & steps to implement the Product catalogue ??? Regards, Pandi.C _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: Atrium CMDB implementation
Thanks for the quick response. On 5 Jan 2016 4:21 am, "Peter Romain" <p.romain.arsl...@parsolutions.co.uk> wrote: > ** > > Firstly, be absolutely sure that you need a custom class – can’t you use > any of the out-of-the-box classes? > > > > If not, you can create new classes in Atrium Explorer or, for ease of > migration, you could create a CMDB Driver script to do this. > > > > Choose a namespace of a few characters – you don’t need to follow the BMC > pattern of ABC.DEF unless you plan to create many classes and want to > separate them for some reason. > > > > Also, use a non-BMC prefix for the class, e.g. ABC_YourNewClass > > > > If you create the class ‘legally’ it won’t be affected by future upgrades. > > > > You may also want to create an asset form to make the class visible in > asset management. > > You could use the sync UI function for this but personally I don’t trust > it as it adds loads of unwanted hidden fields and tabs – though I haven’t > tried it in V9. > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Pandi C > *Sent:* 04 January 2016 19:09 > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Atrium CMDB implementation > > > > ** > > Thanks for the suggestion.. > > How could create a new custom Class? I have tried & created only the new > Class in BMC.CORE namespace and implemented. > > What is the best practice way to create custom Class? The custom class > should not affected when upgrade the new Atrium CMDB. > > Please suggest.. > > Regards, > Pandi. C > > On 3 Jan 2016 4:11 pm, "Peter Romain" <p.romain.arsl...@parsolutions.co.uk> > wrote: > > ** > > You could use the BMC ADDM product catalog as a starting point if you have > access to it. > > > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Jayesh > *Sent:* 03 January 2016 05:19 > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Atrium CMDB implementation > > > > ** > > Hi, > > You should have the list of products with manufaturer and model > details.You may get the list > From hardware operations team. > Then refine your list and categorize CTI based on CI type so that you can > import it using DMT. > If you have product catalogue that is changing frequently then you have to > use product catalogue manage data console to update it. So do not expect > full automation > Once the product catalog is ready,you can create aliases for manufacturer > or model to normalize CI in sandbox datasets. > The ready catalogue is available for ITSM usage but if you have multi > tenant environment then you might have to add all the companies in the > product relationahip to make it visible during ticket creation. > Do not directly import it in Prod. > > Regards, > Jayesh > -- > > *From: *Pandi C <arunpand...@gmail.com> > *Sent: *03-01-2016 10:21 AM > *To: *arslist@ARSLIST.ORG > *Subject: *Atrium CMDB implementation > > ** > > Hi, > > We are in the situation to implement Atrium CMDB, the environment already > been installed (on premise & rod). > > Now we would like to configure the data, So we are looking that how to > configure the Product catalogue with relationship of other ITSM modules. > > Can you please give an idea & steps to implement the Product catalogue ??? > > Regards, > Pandi.C > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: Atrium CMDB implementation
You could use the BMC ADDM product catalog as a starting point if you have access to it. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jayesh Sent: 03 January 2016 05:19 To: arslist@ARSLIST.ORG Subject: Re: Atrium CMDB implementation ** Hi, You should have the list of products with manufaturer and model details.You may get the list >From hardware operations team. Then refine your list and categorize CTI based on CI type so that you can import it using DMT. If you have product catalogue that is changing frequently then you have to use product catalogue manage data console to update it. So do not expect full automation Once the product catalog is ready,you can create aliases for manufacturer or model to normalize CI in sandbox datasets. The ready catalogue is available for ITSM usage but if you have multi tenant environment then you might have to add all the companies in the product relationahip to make it visible during ticket creation. Do not directly import it in Prod. Regards, Jayesh _ From: Pandi C <mailto:arunpand...@gmail.com> Sent: 03-01-2016 10:21 AM To: arslist@ARSLIST.ORG <mailto:arslist@ARSLIST.ORG> Subject: Atrium CMDB implementation ** Hi, We are in the situation to implement Atrium CMDB, the environment already been installed (on premise & rod). Now we would like to configure the data, So we are looking that how to configure the Product catalogue with relationship of other ITSM modules. Can you please give an idea & steps to implement the Product catalogue ??? Regards, Pandi.C _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Atrium CMDB implementation
Hi, We are in the situation to implement Atrium CMDB, the environment already been installed (on premise & rod). Now we would like to configure the data, So we are looking that how to configure the Product catalogue with relationship of other ITSM modules. Can you please give an idea & steps to implement the Product catalogue ??? Regards, Pandi.C ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: Atrium CMDB implementation
Hi, You should have the list of products with manufaturer and model details.You may get the list >From hardware operations team. Then refine your list and categorize CTI based on CI type so that you can import it using DMT. If you have product catalogue that is changing frequently then you have to use product catalogue manage data console to update it. So do not expect full automation Once the product catalog is ready,you can create aliases for manufacturer or model to normalize CI in sandbox datasets. The ready catalogue is available for ITSM usage but if you have multi tenant environment then you might have to add all the companies in the product relationahip to make it visible during ticket creation. Do not directly import it in Prod. Regards, Jayesh -Original Message- From: "Pandi C" <arunpand...@gmail.com> Sent: 03-01-2016 10:21 AM To: "arslist@ARSLIST.ORG" <arslist@ARSLIST.ORG> Subject: Atrium CMDB implementation ** Hi, We are in the situation to implement Atrium CMDB, the environment already been installed (on premise & rod). Now we would like to configure the data, So we are looking that how to configure the Product catalogue with relationship of other ITSM modules. Can you please give an idea & steps to implement the Product catalogue ??? Regards, Pandi.C _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: Atrium CMDB implementation
Hi, Thanks for the update.. Do I have to create separate normalize job for Product catalogue?? Regards, Pandi.C On 3 Jan 2016 11:07 am, "Jayesh" <jhpancha...@gmail.com> wrote: > ** > Hi, > > You should have the list of products with manufaturer and model > details.You may get the list > From hardware operations team. > Then refine your list and categorize CTI based on CI type so that you can > import it using DMT. > If you have product catalogue that is changing frequently then you have to > use product catalogue manage data console to update it. So do not expect > full automation > Once the product catalog is ready,you can create aliases for manufacturer > or model to normalize CI in sandbox datasets. > The ready catalogue is available for ITSM usage but if you have multi > tenant environment then you might have to add all the companies in the > product relationahip to make it visible during ticket creation. > Do not directly import it in Prod. > > Regards, > Jayesh > -- > From: Pandi C <arunpand...@gmail.com> > Sent: 03-01-2016 10:21 AM > To: arslist@ARSLIST.ORG > Subject: Atrium CMDB implementation > > ** > > Hi, > > We are in the situation to implement Atrium CMDB, the environment already > been installed (on premise & rod). > > Now we would like to configure the data, So we are looking that how to > configure the Product catalogue with relationship of other ITSM modules. > > Can you please give an idea & steps to implement the Product catalogue ??? > > Regards, > Pandi.C > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: Loading of Asset Lifecycle Status and other Asset attributes to CMDB in version 8.x
Hi, Thanks for your suggestions. For initial load of the data, I accept it would be possible to use the AST forms and forget about normalization and reconciliation of the data before it hits the golden dataset and load everything straight to it. However, ongoing maintenance through regular updates of data to a staging dataset is not an option for asset attributes. My main concern, and I perhaps did not make it clear enough in my original post, is that asset attributes can no longer “enjoy” the functionality available in Atrium CMDB. These attributes can no longer be used in the reconciliation engine, their values cannot be compared between datasets and difference reports available in reconciliation engine cannot be generated to highlight any potentially un-authorized changes. It seems nobody raised this as a concern so far, so I am perhaps taking wrong approach to this. Hope somebody can share their experience with how they go about regular CMDB data updates that include asset attributes in Atrium v 8.x Thanks and regards Jiri Pospisil From: jortega999 . [mailto:jortega9...@gmail.com] Sent: 05 November 2015 17:07 Subject: Re: Loading of Asset Lifecycle Status and other Asset attributes to CMDB in version 8.x ** Try using the ast:computersystem form, which will feed the bmc_computersystem and ast:attributes. This worked for me. On Nov 2, 2015 11:43 AM, "Jarl Grøneng" <jarl.gron...@gmail.com <mailto:jarl.gron...@gmail.com> > wrote: ** Hi You should load your attributes using the form AST:LoadAttributes, using the AROutput step. Regards, Jarl 2015-11-02 12:47 GMT+01:00 Pospi ARSList <pospi.arsl...@gmail.com <mailto:pospi.arsl...@gmail.com> >: ** Hi all, Hope somebody can shed some light on this. As of version 8.x, all asset attributes such as Asset Lifecycle Status have been removed from the core CMDB data model and are stored in its own asset form called AST:Attributes. I am trying to define a data load job to CMDB using Atrium Integrator transformation that would also include Asset Lifecycle Status. In Atrium Integrator Spoon, if I select CMDB Output step as the means of writing the data to CMDB class, the Asset attributes are missing. I could add them by a separate push to AST:Attributes using AROutput step, but the link is based on reconciliation ID, which I do not have at the time when importing the data to the CI class as that would be only available once the data has been through the identification phase of reconciliation. In addition, the link to AST:Attributes is only based on reconciliation ID and does not include the dataset, so there can only be one entry per CI, meaning that any changes to asset attributes would be made to the live data straight away without going through the reconciliation process. Is this a shortcoming of the design implemented for asset attributes since version 8 of CMDB or is there a different way this is intended to work? Any advice, opinions, suggestions would be greatly appreciated. Thanks and regards Jiri Pospisil _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: Loading of Asset Lifecycle Status and other Asset attributes to CMDB in version 8.x
Try using the ast:computersystem form, which will feed the bmc_computersystem and ast:attributes. This worked for me. On Nov 2, 2015 11:43 AM, "Jarl Grøneng" <jarl.gron...@gmail.com> wrote: > ** > Hi > > You should load your attributes using the form AST:LoadAttributes, using > the AROutput step. > > > Regards, > Jarl > > 2015-11-02 12:47 GMT+01:00 Pospi ARSList <pospi.arsl...@gmail.com>: > >> ** >> >> Hi all, >> >> >> >> Hope somebody can shed some light on this. >> >> >> >> As of version 8.x, all asset attributes such as Asset Lifecycle Status >> have been removed from the core CMDB data model and are stored in its own >> asset form called AST:Attributes. >> >> I am trying to define a data load job to CMDB using Atrium Integrator >> transformation that would also include Asset Lifecycle Status. >> >> In Atrium Integrator Spoon, if I select CMDB Output step as the means of >> writing the data to CMDB class, the Asset attributes are missing. >> >> I could add them by a separate push to AST:Attributes using AROutput >> step, but the link is based on reconciliation ID, which I do not have at >> the time when importing the data to the CI class as that would be only >> available once the data has been through the identification phase of >> reconciliation. >> >> In addition, the link to AST:Attributes is only based on reconciliation >> ID and does not include the dataset, so there can only be one entry per CI, >> meaning that any changes to asset attributes would be made to the live data >> straight away without going through the reconciliation process. >> >> >> >> Is this a shortcoming of the design implemented for asset attributes >> since version 8 of CMDB or is there a different way this is intended to >> work? >> >> Any advice, opinions, suggestions would be greatly appreciated. >> >> >> >> Thanks and regards >> >> Jiri Pospisil >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: Loading of Asset Lifecycle Status and other Asset attributes to CMDB in version 8.x
You have do the import to the Join form and let the Remedy workflow to store it in the proper table. -Original Message- From: Pospi ARSList <pospi.arsl...@gmail.com> To: arslist <arslist@ARSLIST.ORG> Sent: Mon, Nov 2, 2015 7:11 am Subject: Loading of Asset Lifecycle Status and other Asset attributes to CMDB in version 8.x ** Hi all, Hope somebody can shed some light on this. As of version 8.x, all asset attributes such as Asset Lifecycle Status have been removed from the core CMDB data model and are stored in its own asset form called AST:Attributes. I am trying to define a data load job to CMDB using Atrium Integrator transformation that would also include Asset Lifecycle Status. In Atrium Integrator Spoon, if I select CMDB Output step as the means of writing the data to CMDB class, the Asset attributes are missing. I could add them by a separate push to AST:Attributes using AROutput step, but the link is based on reconciliation ID, which I do not have at the time when importing the data to the CI class as that would be only available once the data has been through the identification phase of reconciliation. In addition, the link to AST:Attributes is only based on reconciliation ID and does not include the dataset, so there can only be one entry per CI, meaning that any changes to asset attributes would be made to the live data straight away without going through the reconciliation process. Is this a shortcoming of the design implemented for asset attributes since version 8 of CMDB or is there a different way this is intended to work? Any advice, opinions, suggestions would be greatly appreciated. Thanks and regards Jiri Pospisil _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: Loading of Asset Lifecycle Status and other Asset attributes to CMDB in version 8.x
Hi You should load your attributes using the form AST:LoadAttributes, using the AROutput step. Regards, Jarl 2015-11-02 12:47 GMT+01:00 Pospi ARSList <pospi.arsl...@gmail.com>: > ** > > Hi all, > > > > Hope somebody can shed some light on this. > > > > As of version 8.x, all asset attributes such as Asset Lifecycle Status > have been removed from the core CMDB data model and are stored in its own > asset form called AST:Attributes. > > I am trying to define a data load job to CMDB using Atrium Integrator > transformation that would also include Asset Lifecycle Status. > > In Atrium Integrator Spoon, if I select CMDB Output step as the means of > writing the data to CMDB class, the Asset attributes are missing. > > I could add them by a separate push to AST:Attributes using AROutput step, > but the link is based on reconciliation ID, which I do not have at the time > when importing the data to the CI class as that would be only available > once the data has been through the identification phase of reconciliation. > > In addition, the link to AST:Attributes is only based on reconciliation ID > and does not include the dataset, so there can only be one entry per CI, > meaning that any changes to asset attributes would be made to the live data > straight away without going through the reconciliation process. > > > > Is this a shortcoming of the design implemented for asset attributes since > version 8 of CMDB or is there a different way this is intended to work? > > Any advice, opinions, suggestions would be greatly appreciated. > > > > Thanks and regards > > Jiri Pospisil > _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Loading of Asset Lifecycle Status and other Asset attributes to CMDB in version 8.x
Hi all, Hope somebody can shed some light on this. As of version 8.x, all asset attributes such as Asset Lifecycle Status have been removed from the core CMDB data model and are stored in its own asset form called AST:Attributes. I am trying to define a data load job to CMDB using Atrium Integrator transformation that would also include Asset Lifecycle Status. In Atrium Integrator Spoon, if I select CMDB Output step as the means of writing the data to CMDB class, the Asset attributes are missing. I could add them by a separate push to AST:Attributes using AROutput step, but the link is based on reconciliation ID, which I do not have at the time when importing the data to the CI class as that would be only available once the data has been through the identification phase of reconciliation. In addition, the link to AST:Attributes is only based on reconciliation ID and does not include the dataset, so there can only be one entry per CI, meaning that any changes to asset attributes would be made to the live data straight away without going through the reconciliation process. Is this a shortcoming of the design implemented for asset attributes since version 8 of CMDB or is there a different way this is intended to work? Any advice, opinions, suggestions would be greatly appreciated. Thanks and regards Jiri Pospisil ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: Figure out current CMDB version
Thank you ALL. This is very helpful! Jared From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Janie Sprenger Sent: Thursday, October 22, 2015 4:49 PM To: arslist@ARSLIST.ORG Subject: Re: Figure out current CMDB version ** In Atrium Core Console, upper right hand corner there is an About button, that will tell you the Atrium Core version. Janie On Thu, Oct 22, 2015 at 2:20 PM, Carl Wilson <carlbwil...@gmail.com<mailto:carlbwil...@gmail.com>> wrote: ** Hi, The SHARE:Application_Properties form will tell you what version is installed. Sort by Property Value and look for "Atrium CMDB" for the values. Cheers. Kind Regards, Carl Wilson From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of Jared Fields Sent: 22 October 2015 18:32 To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Figure out current CMDB version ** Hey guys, I feel like an asshole for asking this, but can anyone tell me how to figure out what version of the BMC CMDB that I'm running? Is it under the Atrium Core tab in Remedy? Or can I find out from ADDM? We are On Demand, so I don't think I can just pop into the server and check. Thanks, Jared _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Figure out current CMDB version
Hey guys, I feel like an asshole for asking this, but can anyone tell me how to figure out what version of the BMC CMDB that I'm running? Is it under the Atrium Core tab in Remedy? Or can I find out from ADDM? We are On Demand, so I don't think I can just pop into the server and check. Thanks, Jared ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: Figure out current CMDB version
In Atrium Core Console, upper right hand corner there is an About button, that will tell you the Atrium Core version. Janie On Thu, Oct 22, 2015 at 2:20 PM, Carl Wilson <carlbwil...@gmail.com> wrote: > ** > > Hi, > > The SHARE:Application_Properties form will tell you what version is > installed. > > Sort by Property Value and look for "Atrium CMDB" for the values. > > > > Cheers. > > > -- > > > > Kind Regards, > > > > *Carl Wilson* > > > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Jared Fields > *Sent:* 22 October 2015 18:32 > *To:* arslist@ARSLIST.ORG > *Subject:* Figure out current CMDB version > > > > ** > > Hey guys, > > > > I feel like an asshole for asking this, but can anyone tell me how to > figure out what version of the BMC CMDB that I'm running? Is it under the > Atrium Core tab in Remedy? Or can I find out from ADDM? > > > > We are On Demand, so I don't think I can just pop into the server and > check. > > > > Thanks, > > Jared > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: Figure out current CMDB version
Hi, The SHARE:Application_Properties form will tell you what version is installed. Sort by Property Value and look for "Atrium CMDB" for the values. Cheers. _ Kind Regards, Carl Wilson From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jared Fields Sent: 22 October 2015 18:32 To: arslist@ARSLIST.ORG Subject: Figure out current CMDB version ** Hey guys, I feel like an asshole for asking this, but can anyone tell me how to figure out what version of the BMC CMDB that I'm running? Is it under the Atrium Core tab in Remedy? Or can I find out from ADDM? We are On Demand, so I don't think I can just pop into the server and check. Thanks, Jared _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: Adding fields to the CMDB
BMC online documentation has details. Open <https://docs.bmc.com/docs/display/public/ac81/Home> then search for "Creating CI and Relationship Class Attributes" Enjoy! Sandra -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Gordon Frank Sent: Monday, October 05, 2015 4:08 PM To: arslist@ARSLIST.ORG Subject: Adding fields to the CMDB ** What is the best document discussing the addition of new fields to the CMDB? Thanks up front, Gordon _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" smime.p7s Description: S/MIME cryptographic signature
Adding fields to the CMDB
What is the best document discussing the addition of new fields to the CMDB? Thanks up front, Gordon ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
ADDM Lifecycle/CMDB Lifecycle
All: I have found the articles around this on discovery.bmc.com but I am looking for suggestions/best practices around settings for ADDM lifecycle and the CMDB Lifecycle. We have ADDM 10.2.01 and Remedy On Demand 8.1 sp2. Thank you, April ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
SRM upgrade prior to CMDB
Hi all, Need help on following. We are planning to upgrade from SRM 8.1 to 8.1.02 patch 1. Currently our ARS on 8.1.02 patch 1 and CMDB is on 8.1 While going through docs I found following note. - To avoid import failures, upgrade BMC Remedy AR System and BMC Atrium Core to 8.1.02 before installing BMC Service Request Management 8.1.02. - I would like to know what imports may fail? We are heavily using SRM but not the CMDB at this time. We have a number of SRM defects that the upgrade will hopefully resolve. If the CMDB has to be upgraded first then the SRM defects won't be corrected as soon as we planned. Thank you in advance. Best regards, Harsh. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: CMDB reporting
Hi Frex, For the second part, I would suggest looking at field in CMDB called AttributeDataSourceList. For each attribute on the CI populated/updated by reconciliation it holds the source dataset (unless the CI/attribute was created/update directly in the given dataset manually). The first question might be bit trickier, but if you are using a dedicated remedy account for ADDM to pass the data to CMDB, this may get passed to the created CIs as the Submitter. Hope this is of some help. Jiri Pospisil From: frex popo [mailto:frexpo...@gmail.com] Sent: 12 August 2015 13:32 Subject: CMDB reporting ** Dear all, Have some requirements for a couple of reports, one to identify all the CI which have been created via ADDM/CMDB sync and a second to identify those CIs which have been modified through reconciliation with data from a specific source data set, ADDM to be precise and also what attributes have changed etc.. Any thoughts will be very much appreciated. frex _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
CMDB reporting
Dear all, Have some requirements for a couple of reports, one to identify all the CI which have been created via ADDM/CMDB sync and a second to identify those CIs which have been modified through reconciliation with data from a specific source data set, ADDM to be precise and also what attributes have changed etc.. Any thoughts will be very much appreciated. frex ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
CMDB API after migrating attributes to AST:Attributes
Hi, I hava couple of tools using Atrium CMDB API. Am I right that after moving lifecycle attributes (during upgrade from v.7.6.03 to v. 8.1) there is no way of obtaining values form attributes like AssetID or Status with that api? And I must switch to regular ars api...or mix them together... Cheers, Marek ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
CMDB Sycn not working even CMDBSYNCUI.log file is missing
Hi Guys, I have created new custom attributes in BMC_ComputerSystem class through cmdb driver, which is successfully created within the class but now when i am trying to sync those attributes through cmdb sync utility nothing is happening, even the log file for cmdbsync is missing from the log folder. The only entry i can see is in application pending form with CMDB SYNC as pending status. Please let me know if you have seen similar kind of issue before. -- *Thanks regards* *“Harsh Chaudhary”* *Impatience never commanded success*** ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
We need an export of the CI data and the relationships from the CMDB
Good morning, afternoon and evening All, We are looking for a way to export of the CI data and the relationships from the CMDB. So any ideas? Howard Howard Richter, Senior Remedy Administrator 6205 Peachtree Dunwoody Road, Atlanta, GA 30328-4524 Email = howard.rich...@coxinc.commailto:howard.rich...@coxinc.com Office = 678.645.4633, Cell = 404.226.2745 [ecm_036069_email] Cox Innovation Agent (CIA) [Description: Description: http://innovation.coxenterprises.com/ideas/Badge%20Library/Badge20-Md.png]http://innovation.coxenterprises.com/ideas/Badge%20Library/Badge20-Lg.png[Description: Description: http://innovation.coxenterprises.com/ideas/Badge%20Library/Badge50-Md.png]http://innovation.coxenterprises.com/ideas/Badge%20Library/Badge50-Lg.png[Attended 2013 Innovation Fair.]http://innovation.coxenterprises.com/ideas/Badge%20Library/Badge51-Lg.png[http://innovation.coxenterprises.com/ideas/Badge%20Library/BadgeB-Md.png]http://innovation.coxenterprises.com/ideas/Badge%20Library/BadgeB-Lg.png[Participated in the 2013 Innovation Skunkworks Contest.]http://innovation.coxenterprises.com/ideas/Badge%20Library/Badge60-Lg.png Submit your idea today for a chance to earn a badge and be entered into a monthly drawing for a $10 gift card. Submit your idea: http://innovation.coxenterprises.com/ideas View your badges: http://innovation.coxenterprises.com/ideas/SitePages/yourbadges.aspx ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: We need an export of the CI data and the relationships from the CMDB
CMDB driver is best utility to perform this task. Thanks, Abhijit H On 10-Jun-2015 6:30 pm, Richter, Howard (CEI - Atlanta) howard.rich...@coxinc.com wrote: ** Good morning, afternoon and evening All, We are looking for a way to export of the CI data and the relationships from the CMDB. So any ideas? Howard *Howard Richter, Senior Remedy Administrator* 6205 Peachtree Dunwoody Road, Atlanta, GA 30328-4524 Email = howard.rich...@coxinc.com Office = 678.645.4633, Cell = 404.226.2745 [image: ecm_036069_email] *Cox Innovation Agent (CIA)* [image: Description: Description: http://innovation.coxenterprises.com/ideas/Badge%20Library/Badge20-Md.png] http://innovation.coxenterprises.com/ideas/Badge%20Library/Badge20-Lg.png[image: Description: Description: http://innovation.coxenterprises.com/ideas/Badge%20Library/Badge50-Md.png] http://innovation.coxenterprises.com/ideas/Badge%20Library/Badge50-Lg.png[image: Attended 2013 Innovation Fair.] http://innovation.coxenterprises.com/ideas/Badge%20Library/Badge51-Lg.png[image: http://innovation.coxenterprises.com/ideas/Badge%20Library/BadgeB-Md.png] http://innovation.coxenterprises.com/ideas/Badge%20Library/BadgeB-Lg.png[image: Participated in the 2013 Innovation Skunkworks Contest.] http://innovation.coxenterprises.com/ideas/Badge%20Library/Badge60-Lg.png Submit your idea today for a chance to earn a badge and be entered into a monthly drawing for a $10 gift card. *Submit your idea:* http://innovation.coxenterprises.com/*ideas* http://innovation.coxenterprises.com/ideas *View your badges:* http://innovation.coxenterprises.com/ideas/SitePages/ *yourbadges.aspx* http://innovation.coxenterprises.com/ideas/SitePages/yourbadges.aspx _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: We need an export of the CI data and the relationships from the CMDB
Thanks. I tried to use it, but maybe I did not select the correct options. Can you send me what options I need to do? Howard Howard Richter, Senior Remedy Administrator From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Abhijit Hendre Sent: Wednesday, June 10, 2015 10:20 AM To: arslist@ARSLIST.ORG Subject: Re: [arslist] We need an export of the CI data and the relationships from the CMDB ** CMDB driver is best utility to perform this task. Thanks, Abhijit H On 10-Jun-2015 6:30 pm, Richter, Howard (CEI - Atlanta) howard.rich...@coxinc.commailto:howard.rich...@coxinc.com wrote: ** Good morning, afternoon and evening All, We are looking for a way to export of the CI data and the relationships from the CMDB. So any ideas? Howard Howard Richter, Senior Remedy Administrator 6205 Peachtree Dunwoody Road, Atlanta, GA 30328-4524 Email = howard.rich...@coxinc.commailto:howard.rich...@coxinc.com Office = 678.645.4633tel:678.645.4633, Cell = 404.226.2745tel:404.226.2745 [ecm_036069_email] Cox Innovation Agent (CIA) [Description: Description: http://innovation.coxenterprises.com/ideas/Badge%20Library/Badge20-Md.png]http://innovation.coxenterprises.com/ideas/Badge%20Library/Badge20-Lg.png[Description: Description: http://innovation.coxenterprises.com/ideas/Badge%20Library/Badge50-Md.png]http://innovation.coxenterprises.com/ideas/Badge%20Library/Badge50-Lg.png[Attended 2013 Innovation Fair.]http://innovation.coxenterprises.com/ideas/Badge%20Library/Badge51-Lg.png[http://innovation.coxenterprises.com/ideas/Badge%20Library/BadgeB-Md.png]http://innovation.coxenterprises.com/ideas/Badge%20Library/BadgeB-Lg.png[Participated in the 2013 Innovation Skunkworks Contest.]http://innovation.coxenterprises.com/ideas/Badge%20Library/Badge60-Lg.png Submit your idea today for a chance to earn a badge and be entered into a monthly drawing for a $10 gift card. Submit your idea: http://innovation.coxenterprises.com/ideas View your badges: http://innovation.coxenterprises.com/ideas/SitePages/yourbadges.aspx _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ Click herehttps://www.mailcontrol.com/sr/!mT6mfIlysjGX2PQPOmvUtVTDJsKpCsgcpFTM9LUS68L7f23x1XIuahGt5FXu8MQqjH54wv6ItHp5oVq8TaMKA== to report this email as spam. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: We need an export of the CI data and the relationships from the CMDB
I think that's option xexport data (xexpdt) . Thanks, Abhijit H On 10 June 2015 at 19:53, Richter, Howard (CEI - Atlanta) howard.rich...@coxinc.com wrote: ** Thanks. I tried to use it, but maybe I did not select the correct options. Can you send me what options I need to do? Howard *Howard Richter, Senior Remedy Administrator* *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Abhijit Hendre *Sent:* Wednesday, June 10, 2015 10:20 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: [arslist] We need an export of the CI data and the relationships from the CMDB ** CMDB driver is best utility to perform this task. Thanks, Abhijit H On 10-Jun-2015 6:30 pm, Richter, Howard (CEI - Atlanta) howard.rich...@coxinc.com wrote: ** Good morning, afternoon and evening All, We are looking for a way to export of the CI data and the relationships from the CMDB. So any ideas? Howard *Howard Richter, Senior Remedy Administrator* 6205 Peachtree Dunwoody Road, Atlanta, GA 30328-4524 Email = howard.rich...@coxinc.com Office = 678.645.4633, Cell = 404.226.2745 [image: ecm_036069_email] *Cox Innovation Agent (CIA)* [image: Description: Description: http://innovation.coxenterprises.com/ideas/Badge%20Library/Badge20-Md.png] http://innovation.coxenterprises.com/ideas/Badge%20Library/Badge20-Lg.png[image: Description: Description: http://innovation.coxenterprises.com/ideas/Badge%20Library/Badge50-Md.png] http://innovation.coxenterprises.com/ideas/Badge%20Library/Badge50-Lg.png[image: Attended 2013 Innovation Fair.] http://innovation.coxenterprises.com/ideas/Badge%20Library/Badge51-Lg.png[image: http://innovation.coxenterprises.com/ideas/Badge%20Library/BadgeB-Md.png] http://innovation.coxenterprises.com/ideas/Badge%20Library/BadgeB-Lg.png[image: Participated in the 2013 Innovation Skunkworks Contest.] http://innovation.coxenterprises.com/ideas/Badge%20Library/Badge60-Lg.png Submit your idea today for a chance to earn a badge and be entered into a monthly drawing for a $10 gift card. *Submit your idea:* http://innovation.coxenterprises.com/*ideas* http://innovation.coxenterprises.com/ideas *View your badges:* http://innovation.coxenterprises.com/ideas/SitePages/ *yourbadges.aspx* http://innovation.coxenterprises.com/ideas/SitePages/yourbadges.aspx _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ Click here https://www.mailcontrol.com/sr/!mT6mfIlysjGX2PQPOmvUtVTDJsKpCsgcpFTM9LUS68L7f23x1XIuahGt5FXu8MQqjH54wv6ItHp5oVq8TaMKA== to report this email as spam. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: CMDB Data Migration 8.1.02
DDM has caused us major headaches as well. How did you upgrade to 8.1.02? In place? Apparently this is very import to BMC on how you upgrade whether or not DDM can be used successfully or not. Lisa -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rafael Rodriguez Sent: Saturday, June 06, 2015 2:25 AM To: arslist@ARSLIST.ORG Subject: Re: CMDB Data Migration 8.1.02 ** Your best bet would be to use DDM although there are some minor issues but can be worked through as long as you understand how it works. On Fri, May 15, 2015 at 11:11 AM, Michelle Grace mg10241...@hotmail.com wrote: Greetings All, Has anyone had any success with data migration into CMDB 8.1.02 we have tried AIE, AI and Spoon to no avail. We can use Migrator but that has some issues because we can't migrate from/to a join. This is 7.6.03 to 8.1.02. Thanks in advance for any assistance. Michelle ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: CMDB Data Migration 8.1.02
Your best bet would be to use DDM although there are some minor issues but can be worked through as long as you understand how it works. On Fri, May 15, 2015 at 11:11 AM, Michelle Grace mg10241...@hotmail.com wrote: Greetings All, Has anyone had any success with data migration into CMDB 8.1.02 we have tried AIE, AI and Spoon to no avail. We can use Migrator but that has some issues because we can't migrate from/to a join. This is 7.6.03 to 8.1.02. Thanks in advance for any assistance. Michelle ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Does anyone know if you can buy BMC CMDB and asset managment, without ITSM?
I don't know their policy now; however,I do know of 2 customers where I have implemented only these 2 applicationsJulie From: Richter, Howard (CEI - Atlanta) howard.rich...@coxinc.com To: arslist@ARSLIST.ORG Sent: Tuesday, June 2, 2015 10:20 AM Subject: Does anyone know if you can buy BMC CMDB and asset managment, without ITSM? Good Morning, Afternoon, Evening All Does anyone know if you can buy BMC CMDB and asset managment, without ITSM? Thanks, Howard Sent from my iPad ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Does anyone know if you can buy BMC CMDB and asset managment, without ITSM?
Howard, Not sure 100% but I do know there are some companies out there who get sold on SNOW for ITSM but use BMC Atrium for the CMDB. Don't ask me why that makes sense financially but it is being done. I'm sure the sales teams try to work out a deal so they get at least some revenue without making the customer pay for the entire suite. Stranger things have happened though... Sent from my iPhone On Jun 2, 2015, at 10:20 AM, Richter, Howard (CEI - Atlanta) howard.rich...@coxinc.com wrote: Good Morning, Afternoon, Evening All Does anyone know if you can buy BMC CMDB and asset managment, without ITSM? Thanks, Howard Sent from my iPad ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Does anyone know if you can buy BMC CMDB and asset managment, without ITSM?
Thanks. On this system all we need is CMDB and asset. We will be using this to collect ADDM data and then push to another system. HBR Sent from my iPad On Jun 2, 2015, at 10:47 AM, Rüdiger Tams (priv) ruedi...@tams.demailto:ruedi...@tams.de wrote: Hi Howard, what do you mean with without ITSM? BMC Asset Management is a part of the ITSM Suite. AM needs the BMC Atrium CMDB. Basically it should be possible to buy the license for the AR System, the Atrium CMDB, for the Asset Management Application and the floating and fixed users for AR System and the Asset Management application. During installation of ITSM you then can choose only the Asset Management Application to be installed. But the ITSM Foundation Objects will always be installed on your system. With the installer of ITSM all ITSM application objects are deliverd - so why not install all of them? Usable later on are only the licensed applications. HTH Rüdiger Richter, Howard (CEI - Atlanta) howard.rich...@coxinc.commailto:howard.rich...@coxinc.com hat am 2. Juni 2015 um 16:20 geschrieben: Good Morning, Afternoon, Evening All Does anyone know if you can buy BMC CMDB and asset managment, without ITSM? Thanks, Howard Sent from my iPad ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.orghttp://www.arslist.org Where the Answers Are, and have been for 20 years Click herehttps://www.mailcontrol.com/sr/bW0k0tEXg1XGX2PQPOmvUkaRNh6DuTIiB0XBuLIa5p+0lnbVEhurdphL77WuzbJTyKCCfxhG6K2qE4naC2k80A== to report this email as spam. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Does anyone know if you can buy BMC CMDB and asset managment, without ITSM?
Good Morning, Afternoon, Evening All Does anyone know if you can buy BMC CMDB and asset managment, without ITSM? Thanks, Howard Sent from my iPad ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Does anyone know if you can buy BMC CMDB and asset managment, without ITSM?
Hi Howard, what do you mean with without ITSM? BMC Asset Management is a part of the ITSM Suite. AM needs the BMC Atrium CMDB. Basically it should be possible to buy the license for the AR System, the Atrium CMDB, for the Asset Management Application and the floating and fixed users for AR System and the Asset Management application. During installation of ITSM you then can choose only the Asset Management Application to be installed. But the ITSM Foundation Objects will always be installed on your system. With the installer of ITSM all ITSM application objects are deliverd - so why not install all of them? Usable later on are only the licensed applications. HTH Rüdiger Richter, Howard (CEI - Atlanta) howard.rich...@coxinc.com hat am 2. Juni 2015 um 16:20 geschrieben: Good Morning, Afternoon, Evening All Does anyone know if you can buy BMC CMDB and asset managment, without ITSM? Thanks, Howard Sent from my iPad ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Does anyone know if you can buy BMC CMDB and asset managment, without ITSM?
Do you really need the Asset module, or would the CMDB product suffice? If you are just using this system to house the data to push else where, would just the CMDB and ARS get you by? ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
CMDB Data Migration 8.1.02
Greetings All, Has anyone had any success with data migration into CMDB 8.1.02 we have tried AIE, AI and Spoon to no avail. We can use Migrator but that has some issues because we can't migrate from/to a join. This is 7.6.03 to 8.1.02. Thanks in advance for any assistance. Michelle ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Fwd: JOB: ActioNet, Inc. Remedy Administrator Developer - CMDB Asset Specialty
Hello Listers, I wanted to clarify that this position has an added benefit of working from home with 30 % travel. Working with a broad base of customer and contractor team members. If interested in discussing further, please contact me at echast...@actionet.com and please include an up-to-date resume. Thank you, Eric Chasteen -- Forwarded message -- From: Eric Chasteen eric.s.chast...@gmail.com Date: Mon, Apr 20, 2015 at 5:21 PM Subject: JOB: ActioNet, Inc. Remedy Administrator Developer - CMDB Asset Specialty To: arslist@arslist.org Hello Listers, I am looking for full-time Remedy Administrator Developer with Discovery, CMDB and Asset Management experience on Remedy versions 7.6.x to 8.x. Experience with design, configuration, and daily operation of Discovery scans, Product Catalog normalization, and CMDB reconciliation processes for configuration items and related attributes. Also familiar with maintaining hardware warranties, and software contracts, license agreements, and usage. Public clearance and U.S. citizenship required. Includes health care, training, and retirement benefits. If interested in discussing further, please contact me at echast...@actionet.com and please include an up-to-date resume. Thank you, Eric Chasteen ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
JOB: ActioNet, Inc. Remedy Administrator Developer - CMDB Asset Specialty
Hello Listers, I am looking for full-time Remedy Administrator Developer with Discovery, CMDB and Asset Management experience on Remedy versions 7.6.x to 8.x. Experience with design, configuration, and daily operation of Discovery scans, Product Catalog normalization, and CMDB reconciliation processes for configuration items and related attributes. Also familiar with maintaining hardware warranties, and software contracts, license agreements, and usage. Public clearance and U.S. citizenship required. Includes health care, training, and retirement benefits. If interested in discussing further, please contact me at echast...@actionet.com and please include an up-to-date resume. Thank you, Eric Chasteen ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
CMDB Question
Hi, I added some custom fields via an overlay to Base Element. For some reason, I am unable to delete the overlay and remove the fields. Does anyone know why? ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: CMDB Question
I'm 99% sure that you are not 'allowed' to overlay CMDB forms...it breaks things...fyibut, when you say you aren't able...are you in best practice mode?...what sort of error do you get? On Fri, May 1, 2015 at 9:53 AM, Koyb P. Liabt tekkyto...@aol.com wrote: ** Hi, I added some custom fields via an overlay to Base Element. For some reason, I am unable to delete the overlay and remove the fields. Does anyone know why? _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: CMDB Question
Are you getting any errors? What version are you on? And did you create these custom fields via the Class Manager? -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Koyb P. Liabt Sent: Friday, May 01, 2015 11:54 AM To: arslist@ARSLIST.ORG Subject: CMDB Question ** Hi, I added some custom fields via an overlay to Base Element. For some reason, I am unable to delete the overlay and remove the fields. Does anyone know why? _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: CMDB Question
From what I recall... View overlays are the only acceptable overlay on CMDB forms. That will not affect the data model and/or workflow; it is done if you need to pretty up the UI of a CMDB form (add trim/buttons, adjust field layout). If you make structural changes to CMDB forms in Best Practice mode (in an overlay) it will not only throw the metadata out of whack but the CMDB plugins/clients will not see the changes. The CMDB plugins/clients (RE, NE, etc.) only look at Base mode because all CMDB changes should be done via the class manager which results in changes in Base (loosely they are managed by BMC code even though a customer made the change). Beyond that there are a few circumstances that the class manager cannot currently handle and need to be done via Dev Studio. This is a rare case where non-BMC people are advised to make the change in Base mode (regarding the delete overlay verbiage discussed over the last week, this is a valid reason to work in Base mode). I recommend if you think you have a CMDB situation where you need to make a change in Base mode consult with BMC first to confirm. Jason On Fri, May 1, 2015 at 8:57 AM, LJ LongWing lj.longw...@gmail.com wrote: ** I'm 99% sure that you are not 'allowed' to overlay CMDB forms...it breaks things...fyibut, when you say you aren't able...are you in best practice mode?...what sort of error do you get? On Fri, May 1, 2015 at 9:53 AM, Koyb P. Liabt tekkyto...@aol.com wrote: ** Hi, I added some custom fields via an overlay to Base Element. For some reason, I am unable to delete the overlay and remove the fields. Does anyone know why? _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: CMDB Question
Did you pull those fields onto the Computer System form? If you did, you might have to delete them off that form first. Lisa -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Koyb P. Liabt Sent: Friday, May 01, 2015 2:42 PM To: arslist@ARSLIST.ORG Subject: CMDB Question ** *** We were having technical issues with the CMDB so we did not use the Class Manager. In Best Practice mode, we added character fields to the BaseElement temporarily, and now we are getting errors that the field are referencing Computer System. ** I'm 99% sure that you are not 'allowed' to overlay CMDB forms...it breaks things...fyibut, when you say you aren't able...are you in best practice mode?...what sort of error do you get? Are you getting any errors? What version are you on? And did you create these custom fields via the Class Manager? ** From what I recall... View overlays are the only acceptable overlay on CMDB forms. That will not affect the data model and/or workflow; it is done if you need to pretty up the UI of a CMDB form (add trim/buttons, adjust field layout). If you make structural changes to CMDB forms in Best Practice mode (in an overlay) it will not only throw the metadata out of whack but the CMDB plugins/clients will not see the changes. The CMDB plugins/clients (RE, NE, etc.) only look at Base mode because all CMDB changes should be done via the class manager which results in changes in Base (loosely they are managed by BMC code even though a customer made the change). Beyond that there are a few circumstances that the class manager cannot currently handle and need to be done via Dev Studio. This is a rare case where non-BMC people are advised to make the change in Base mode (regarding the delete overlay verbiage discussed over the last week, this is a valid reason to work in Base mode). I recommend if you think you have a CMDB situation where you need to make a change in Base mode consult with BMC first to confirm. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
