Re: [Finale] Maintenance Update downloading question

2009-10-23 Thread A-NO-NE Music


On 2009/10/22, at 20:26, Allen Fisher wrote:

I suggested this when I worked at MM, but P2P has such a bad  
rap...despite overwhelming evidence to the contrary, the perception  
of P2P in the world is that it's only good for violating copyright.


And attacking the far-end.
I used to work for one of the two network switch manufactures who can  
decrypt P2P packets.  You won't believe how dangerous P2P packets  
are.  It's so easy to embed attac-kware in P2P packets, and you won't  
get caught.



--
- Hiro

Hiroaki Honshuku, A-NO-NE Music, Greater Boston
http://a-no-ne.com   http://anonemusic.com

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Re: [Finale] Maintenance Update downloading

2009-10-23 Thread dhbailey

I'm back sitting in my corner again.  :-(

David "la-la-la I can't hear you" Bailey



Allen Fisher wrote:

Boys! What did Chris tell you!?

:-D

On Oct 22, 2009, at 7:12 PM, David W. Fenton wrote:


On 22 Oct 2009 at 19:56, dhbailey wrote:


David W. Fenton wrote:

On 22 Oct 2009 at 6:35, dhbailey wrote:


There's
no way to know


Why don't you meditate on that one -- treat it as your koan for the
day.


Because I've got better things to do, such as figure out how
to piss you off in these messages.  :-)


Piss me off? You're my entertainment for the day!

There's nothing like the smell of righteous
indignation in the morning!


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Re: [Finale] Maintenance Update downloading question

2009-10-23 Thread Gerhard Torges

Hi Allen,

Am 23.10.2009 um 02:26 schrieb Allen Fisher:


On Oct 22, 2009, at 5:46 PM, Gerhard Torges wrote:


Am 22.10.2009 um 01:29 schrieb Christopher Smith:

It downloaded about a hundred times faster for me next day,  
probably because I had about a hundredth of the peers downloading  
it at the same time as I had the previous day.


Seems like a good candidate for peer-to-peer distribution. ;-)



I suggested this when I worked at MM, but P2P has such a bad  
rap...despite overwhelming evidence to the contrary, the perception  
of P2P in the world is that it's only good for violating copyright.


Plus, there's no P2P client software bundled with Windows.

On the other hands, speed and builtin integrity checks are both strong  
arguments for P2P.



Gerhard
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Re: [Finale] Maintenance Update downloading

2009-10-23 Thread Gerhard Torges

Am 23.10.2009 um 01:37 schrieb David W. Fenton:


Do you really have any conception at all of what's involved in
managing the documentation for an application as complex as Finale?


To keep it short: Yes, I have.


It's not a triviality.


I have been co-authoring and translating software and hardware manuals  
for big and small companies as well as for shareware or freeware  
products for 15 years now. Quite often I was also beta tester for  
these products then.


And my overall experience is:
The more thought-through the concept of the product itself, the more  
clearly is the manual.


Regards,


Gerhard

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Re: [Finale] Maintenance Update downloading

2009-10-22 Thread dhbailey

David W. Fenton wrote:

On 22 Oct 2009 at 19:56, dhbailey wrote:


David W. Fenton wrote:

On 22 Oct 2009 at 6:35, dhbailey wrote:

There's 
no way to know
Why don't you meditate on that one -- treat it as your koan for the 
day.
Because I've got better things to do, such as figure out how 
to piss you off in these messages.  :-)


Piss me off? You're my entertainment for the day!

There's nothing like the smell of righteous 
indignation in the morning!





Happy to be of service -- and happy to replace the smell of 
napalm with righteous indignation.


--
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dhbai...@davidbaileymusicstudio.com
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Re: [Finale] Maintenance Update downloading question

2009-10-22 Thread Allen Fisher
I suggested this when I worked at MM, but P2P has such a bad  
rap...despite overwhelming evidence to the contrary, the perception of  
P2P in the world is that it's only good for violating copyright.


On Oct 22, 2009, at 5:46 PM, Gerhard Torges wrote:


Am 22.10.2009 um 01:29 schrieb Christopher Smith:

It downloaded about a hundred times faster for me next day,  
probably because I had about a hundredth of the peers downloading  
it at the same time as I had the previous day.


Seems like a good candidate for peer-to-peer distribution. ;-)


Gerhard
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i...@fisherartandtech.com






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Re: [Finale] Maintenance Update downloading

2009-10-22 Thread Allen Fisher

Boys! What did Chris tell you!?

:-D

On Oct 22, 2009, at 7:12 PM, David W. Fenton wrote:


On 22 Oct 2009 at 19:56, dhbailey wrote:


David W. Fenton wrote:

On 22 Oct 2009 at 6:35, dhbailey wrote:


There's
no way to know


Why don't you meditate on that one -- treat it as your koan for the
day.


Because I've got better things to do, such as figure out how
to piss you off in these messages.  :-)


Piss me off? You're my entertainment for the day!

There's nothing like the smell of righteous
indignation in the morning!


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Re: [Finale] Maintenance Update downloading

2009-10-22 Thread David W. Fenton
On 22 Oct 2009 at 19:56, dhbailey wrote:

> David W. Fenton wrote:
> > On 22 Oct 2009 at 6:35, dhbailey wrote:
> > 
> >> There's 
> >> no way to know
> > 
> > Why don't you meditate on that one -- treat it as your koan for the 
> > day.
> 
> Because I've got better things to do, such as figure out how 
> to piss you off in these messages.  :-)

Piss me off? You're my entertainment for the day!

There's nothing like the smell of righteous 
indignation in the morning!

-- 
David W. Fentonhttp://dfenton.com
David Fenton Associates   http://dfenton.com/DFA/

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Re: [Finale] Maintenance Update downloading

2009-10-22 Thread dhbailey

David W. Fenton wrote:

On 22 Oct 2009 at 6:35, dhbailey wrote:

There's 
no way to know


Why don't you meditate on that one -- treat it as your koan for the 
day.




Because I've got better things to do, such as figure out how 
to piss you off in these messages.  :-)


--
David H. Bailey
dhbai...@davidbaileymusicstudio.com
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Re: [Finale] Maintenance Update downloading

2009-10-22 Thread David W. Fenton
On 23 Oct 2009 at 0:22, Torges Gerhard wrote:

> Am 21.10.2009 um 19:38 schrieb David W. Fenton:
> 
> >> So somehow the figured it out -- something which Mac users
> >> have been able to do for a long time, so it remains a murky
> >> question as to why Windows users had to wait so long.
> >
> > David, it's not murky at all. It's very, very likely a reliance on
> > 3rd-party tools that make the job of creating the help files easier
> > that caused the problem.
> 
> Do you repair your watch with a sledge hammer?
> Do you light a cigeratte with a flare gun?

Do you really have any conception at all of what's involved in 
managing the documentation for an application as complex as Finale? 
It's not a triviality.

> If the tools they use produce rubbish the should use other tools.
> It's really as simple as that.

It's very easy to be a critic.

It's much, much harder to actually accomplish something.

-- 
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David Fenton Associates   http://dfenton.com/DFA/

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Re: [Finale] Maintenance Update downloading

2009-10-22 Thread David W. Fenton
On 22 Oct 2009 at 6:35, dhbailey wrote:

> There's 
> no way to know

Why don't you meditate on that one -- treat it as your koan for the 
day.

-- 
David W. Fentonhttp://dfenton.com
David Fenton Associates   http://dfenton.com/DFA/

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Re: Re(2): [Finale] Maintenance Update downloading

2009-10-22 Thread Chuck Israels


On Oct 22, 2009, at 4:05 PM, Leigh Daniels wrote:


I told him I would pay full price again just for Transfer>Layout!


Doesn't surprise me.  Me too.

Chuck





**Leigh

On Thu, Oct 22, 2009, dhbailey   
wrote:



How much did Tobias charge for the last update to the tools,
the one to work with Fin2009?  Perhaps we all need to let
Tobias know that we will be willing to pay more for the
update to TGTools, since so many of us find them
indispensable while working with Finale.




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Re(2): [Finale] Maintenance Update downloading

2009-10-22 Thread Leigh Daniels
I told him I would pay full price again just for Transfer>Layout!

**Leigh

On Thu, Oct 22, 2009, dhbailey  wrote:

>How much did Tobias charge for the last update to the tools, 
>the one to work with Fin2009?  Perhaps we all need to let 
>Tobias know that we will be willing to pay more for the 
>update to TGTools, since so many of us find them 
>indispensable while working with Finale.



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Re: [Finale] Maintenance Update downloading question

2009-10-22 Thread Gerhard Torges

Am 22.10.2009 um 01:29 schrieb Christopher Smith:

It downloaded about a hundred times faster for me next day, probably  
because I had about a hundredth of the peers downloading it at the  
same time as I had the previous day.


Seems like a good candidate for peer-to-peer distribution. ;-)


Gerhard
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Re: [Finale] Maintenance Update downloading question

2009-10-22 Thread Gerhard Torges

Am 22.10.2009 um 01:29 schrieb Christopher Smith:

It downloaded about a hundred times faster for me next day, probably  
because I had about a hundredth of the peers downloading it at the  
same time as I had the previous day.


Seems like a good candidaten for peer-to-peer distribution. ;-)


Gerhard
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Re: [Finale] Maintenance Update downloading

2009-10-22 Thread dhbailey

Carl Dershem wrote:

Allen Fisher wrote:
This is a bad example. Apple controls all the pieces here, MM cannot 
force Tobias to spend time updating the full version of TGTools.


Force?  No.  Entice?  Probably.

cd


On Oct 21, 2009, at 8:48 PM, Eric Dannewitz wrote:

Again, this points to MakeMusic. One of their most important plugin 
developers (or the best one IMHO) doesn't have his plugins ready for 
the release of program? That would be like Apple shipping a new iPod 
and having iTunes not work fully with it.


They could even go out of their way to make it easy for 
Tobias to update the plug-ins by providing him with insider 
information on the changes to the programming code.  There's 
no way to know whether they did or not.


How much did Tobias charge for the last update to the tools, 
the one to work with Fin2009?  Perhaps we all need to let 
Tobias know that we will be willing to pay more for the 
update to TGTools, since so many of us find them 
indispensable while working with Finale.


--
David H. Bailey
dhbai...@davidbaileymusicstudio.com
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Re: [Finale] Maintenance Update downloading

2009-10-22 Thread Gerhard Torges

Am 21.10.2009 um 22:01 schrieb dhbailey:

Now I just hope my mother doesn't find out who wrote all over her  
wall!


Blame David. ;-)


Gerhard
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Re: [Finale] Maintenance Update downloading

2009-10-22 Thread David Torges

Am 21.10.2009 um 21:40 schrieb David Smith:


Why did we name them ALL David!?


I can't remember, Dave!


David
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Re: [Finale] Maintenance Update downloading

2009-10-22 Thread Torges Gerhard

Am 21.10.2009 um 19:38 schrieb David W. Fenton:


So somehow the figured it out -- something which Mac users
have been able to do for a long time, so it remains a murky
question as to why Windows users had to wait so long.


David, it's not murky at all. It's very, very likely a reliance on
3rd-party tools that make the job of creating the help files easier
that caused the problem.


Do you repair your watch with a sledge hammer?
Do you light a cigeratte with a flare gun?

If the tools they use produce rubbish the should use other tools.
It's really as simple as that.


Gerhard
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Re: [Finale] Maintenance Update downloading

2009-10-22 Thread dhbailey

Allen Fisher wrote:
This is a bad example. Apple controls all the pieces here, MM cannot 
force Tobias to spend time updating the full version of TGTools.


On Oct 21, 2009, at 8:48 PM, Eric Dannewitz wrote:

Again, this points to MakeMusic. One of their most important plugin 
developers (or the best one IMHO) doesn't have his plugins ready for 
the release of program? That would be like Apple shipping a new iPod 
and having iTunes not work fully with it.




That assumes that MakeMusic provided Tobias with all the 
code hooks necessary to get his plug-ins to work.  Didn't 
someone (Robert Patterson?) complain a couple of versions 
ago that MakeMusic had significantly changed the plug-in 
development kit, reducing the amount of important 
information in it?  I wish I had paid more attention at the 
time.


--
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dhbai...@davidbaileymusicstudio.com
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Re: [Finale] Maintenance Update downloading

2009-10-21 Thread Carl Dershem

Allen Fisher wrote:
This is a bad example. Apple controls all the pieces here, MM cannot 
force Tobias to spend time updating the full version of TGTools.


Force?  No.  Entice?  Probably.

cd


On Oct 21, 2009, at 8:48 PM, Eric Dannewitz wrote:

Again, this points to MakeMusic. One of their most important plugin 
developers (or the best one IMHO) doesn't have his plugins ready for 
the release of program? That would be like Apple shipping a new iPod 
and having iTunes not work fully with it.

--
http://www.livejournal.com/users/dershem/#
http://members.cox.net/dershem
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Re: [Finale] Maintenance Update downloading

2009-10-21 Thread Allen Fisher
This is a bad example. Apple controls all the pieces here, MM cannot  
force Tobias to spend time updating the full version of TGTools.


On Oct 21, 2009, at 8:48 PM, Eric Dannewitz wrote:

Again, this points to MakeMusic. One of their most important plugin  
developers (or the best one IMHO) doesn't have his plugins ready for  
the release of program? That would be like Apple shipping a new iPod  
and having iTunes not work fully with it.


Allen Fisher
Founder and Principal Developer
Fisher Art and Technology
al...@fisherartandtech.com
i...@fisherartandtech.com






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Re: [Finale] Maintenance Update downloading question

2009-10-21 Thread Ray Horton

David W. Fenton wrote:

On 21 Oct 2009 at 19:10, Ray Horton wrote:

  
Should I run the huge Tuesday update or DL the new, lean, Thursday 
update and run it instead?  Or are they the same file?



I would say that it's 99.99% sure that it's the same file, and the 
only difference in the download time is either that fewer people were 
attempting the download on Tuesday, or that MM contracted for some 
help in serving up the downloads (such as using Akamai's load-
balancing services). I think it's highly improbable that the later 
update is a smaller file.


I think that if it were a different file, there would have been 
notification that MM had updated it.


  


Same file. It downloaded about a hundred times faster for me next day, 
probably because I had about a hundredth of the peers downloading it at 
the same time as I had the previous day.


Christopher

---

Thanks David and Christopher.  I'll install it with bells on.


RBH
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Re: [Finale] Maintenance Update downloading

2009-10-21 Thread Eric Dannewitz


On Oct 21, 2009, at 3:20 PM, David W. Fenton wrote:

Speaking of TGTools, it is rather shocking that MakeMusic would  
not  work

with Tobias to ensure that his plugin works properly with Finale.


And what makes you think they haven't? My guess is that Tobias is a
beta tester so he knows what's going on. I'd also guess that as one
of the most important plugin developers he has no trouble getting
through to the programming team to discuss issues.

If the problems haven't been fixed, that tells me:

1. the problems are quite difficult, OR

2. Tobias has not given it full attention yet.

3. both (#2 could be triggered by #1, for instance)

I'm not saying any of these alternatives are the case, but I don't
see that it's proper to blame MM for Tobias's lack of an updated
release.


It took
months for an update to work with the new dynamics (as I  recall) and
people are still waiting for an update to get the Chords  working  
properly

again.


I don't see what the justification is for blaming MM for this. Even
if Tobias only got the new version at the same time everyone else
did, at that point, it's all on him to revise his plugin to work with
the new version. Clearly, MM can help him to make the process as
smooth as possible, but at a certain point, updating the plugin is
the responsibility of the plugin developer, not of MM.

Obviously, in order to maintain an active stable of plugin developers
MM has to pay attention to them and try not to introduce changes into
Finale that break existing plugins any more than is necessary. But
have we heard from any plugin developers that MM has been doing this?
Perhaps we wouldn't, as they can't badmouth MM without possibly
endangering their insider access.



Again, this points to MakeMusic. One of their most important plugin  
developers (or the best one IMHO) doesn't have his plugins ready for  
the release of program? That would be like Apple shipping a new iPod  
and having iTunes not work fully with it.


Seems like there is no incentive for Tobias to update his plugins and/ 
or there was no communication between him and MM that the next version  
of Finale was going to break his plugin. Again.The same thing happened  
for Finale 2009, and there was about 5 or 6 months until Tobias got  
around to fixing it for the full version of TGTools. I think the Align/ 
Move worked in the limited bundle that was included in Finale 2009.


You'd think that MakeMusic would pay attention to detail...



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Re: [Finale] Maintenance Update downloading question

2009-10-21 Thread Christopher Smith


On Wed Oct 21, at WednesdayOct 21 7:10 PM, Ray Horton wrote:


Dean M. Estabrook wrote:
Breaking News!  I just downloaded the updater and completed the  
installation in about 6 min.  Things are looking up ..


Dean

O
OK - here's a question for all of you folks that seem to know what  
goes on inside his magic metal box:



I DL'd the update the first day - took quite a long time, but I was  
leaving home anyway, no problem. I haven't run the update yet, as I  
was in the middle of a touchy project for today.



Should I run the huge Tuesday update or DL the new, lean, Thursday  
update and run it instead?  Or are they the same file?




Same file. It downloaded about a hundred times faster for me next  
day, probably because I had about a hundredth of the peers  
downloading it at the same time as I had the previous day.


Christopher


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Re: [Finale] Maintenance Update downloading question

2009-10-21 Thread David W. Fenton
On 21 Oct 2009 at 19:10, Ray Horton wrote:

> Should I run the huge Tuesday update or DL the new, lean, Thursday 
> update and run it instead?  Or are they the same file?

I would say that it's 99.99% sure that it's the same file, and the 
only difference in the download time is either that fewer people were 
attempting the download on Tuesday, or that MM contracted for some 
help in serving up the downloads (such as using Akamai's load-
balancing services). I think it's highly improbable that the later 
update is a smaller file.

I think that if it were a different file, there would have been 
notification that MM had updated it.

-- 
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Re: [Finale] Maintenance Update downloading question

2009-10-21 Thread Ray Horton

Dean M. Estabrook wrote:
Breaking News!  I just downloaded the updater and completed the 
installation in about 6 min.  Things are looking up ..


Dean

O
OK - here's a question for all of you folks that seem to know what goes 
on inside his magic metal box:



I DL'd the update the first day - took quite a long time, but I was 
leaving home anyway, no problem. I haven't run the update yet, as I was 
in the middle of a touchy project for today.



Should I run the huge Tuesday update or DL the new, lean, Thursday 
update and run it instead?  Or are they the same file?



RBH
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Re: [Finale] Maintenance Update downloading

2009-10-21 Thread Chuck Israels
Speaking of which, I have tried (gently) rattling Tobias' cage about  
updating the plugins that are broken in 2010.  Can I get a few others  
to communicate with him?  I am eagerly awaiting his update, so that  
2010 can become fully functional for me.


Thanks to anyone who can take the trouble to do this.

Chuck


On Oct 21, 2009, at 2:44 PM, Eric Dannewitz wrote:

Speaking of TGTools, it is rather shocking that MakeMusic would not  
work with Tobias to ensure that his plugin works properly with  
Finale. It took months for an update to work with the new dynamics  
(as I recall) and people are still waiting for an update to get the  
Chords working properly again.


I for one wish MakeMusic would put in a "save to previous version"  
feature to at least make sure people with in the last version (2009)  
can read files created with the new version. Sibelius seems to offer  
this.


But then again, can Sibelius do flash cards? Didn't think so.


On Oct 21, 2009, at 2:37 PM, Christopher Smith wrote:

Hmm, more to the point, I think, is WHO is making these decisions?  
When the programmers make them, we get things like TG Tools, the  
Patterson suite, and Human Playback. When the marketing team makes  
them, we get a little squirmy, because it seems like spending  
effort for something WE don't use is wasted effort, and the new  
features don't work well enough to be used.


Christopher


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Re: [Finale] Maintenance Update downloading

2009-10-21 Thread Dean M. Estabrook
Breaking News!  I just downloaded the updater and completed the  
installation in about 6 min.  Things are looking up ..


Dean

On Oct 21, 2009, at 3:12 PM, David W. Fenton wrote:


On 21 Oct 2009 at 17:37, Christopher Smith wrote:


On Wed Oct 21, at WednesdayOct 21 4:59 PM, David W. Fenton wrote:


In the real world, however, choices have to be made, and I'm certain
nobody is happy about having to make these triage decisions.


Hmm, more to the point, I think, is WHO is making these decisions?
When the programmers make them, we get things like TG Tools, the
Patterson suite, and Human Playback. When the marketing team makes
them, we get a little squirmy, because it seems like spending effort
for something WE don't use is wasted effort, and the new features
don't work well enough to be used.


It's the age-old conflict between the programmers and the marketers.
If the latter weren't out there promoting the product, working with
users and figuring out what people need/want and what is going to be
most lucrative in the market as a whole, the programmers wouldn't
have anything to do.

On the other hand, without the programmers, the marketers wouldn't
have anything to sell.

My outside view of the situation (which is purely speculative) is
that both parties are doing their best, but because of the management
decision several years ago to start yearly updates (before about
Finale 97 weren't the updates every couple of years or so?) they are
now locked in a cycle that doesn't allow them the time to fix the
accumulated problems. New or revised features have to be implemented
in order to sell the program, and those only exacerbate the problems
already present in the codebase.

I don't know how you get out of this kind of death spiral, absent a
sugar daddy to come in and finance a major project to fix the
problems.

And, of course, I could be completely wrong about all of this because
I don't have any insider information about what's actually going on a
MM. But it seems to me to be plausible and doesn't suggest that
anybody is acting in bad faith, just that they are in a situation
that makes it hard to satisfy all the competing demands on them.

Of course, one can always blame management...

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Canto ergo sum
And,
I'd rather be composing than decomposing

Dean M. Estabrook
http://deanestabrook.googlepages.com/home





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Re: [Finale] Maintenance Update downloading

2009-10-21 Thread David W. Fenton
I don't mean to be acting as an apologist for MakeMusic, but I just 
don't think that people are asking reasonable questions here.

On 21 Oct 2009 at 14:44, Eric Dannewitz wrote:

> Speaking of TGTools, it is rather shocking that MakeMusic would not  work
> with Tobias to ensure that his plugin works properly with Finale.

And what makes you think they haven't? My guess is that Tobias is a 
beta tester so he knows what's going on. I'd also guess that as one 
of the most important plugin developers he has no trouble getting 
through to the programming team to discuss issues.

If the problems haven't been fixed, that tells me:

1. the problems are quite difficult, OR

2. Tobias has not given it full attention yet.

3. both (#2 could be triggered by #1, for instance)

I'm not saying any of these alternatives are the case, but I don't 
see that it's proper to blame MM for Tobias's lack of an updated 
release.

>  It took
> months for an update to work with the new dynamics (as I  recall) and
> people are still waiting for an update to get the Chords  working properly
> again.

I don't see what the justification is for blaming MM for this. Even 
if Tobias only got the new version at the same time everyone else 
did, at that point, it's all on him to revise his plugin to work with 
the new version. Clearly, MM can help him to make the process as 
smooth as possible, but at a certain point, updating the plugin is 
the responsibility of the plugin developer, not of MM.

Obviously, in order to maintain an active stable of plugin developers 
MM has to pay attention to them and try not to introduce changes into 
Finale that break existing plugins any more than is necessary. But 
have we heard from any plugin developers that MM has been doing this? 
Perhaps we wouldn't, as they can't badmouth MM without possibly 
endangering their insider access.

> I for one wish MakeMusic would put in a "save to previous version"  
> feature to at least make sure people with in the last version (2009)  can
> read files created with the new version. Sibelius seems to offer  this.

I am sure that if implementing this were easy without major and 
extensive changes to the codebase, MM would implement it. Sibelius 
has one major advantage over MM and that is that their codebase is 
about a decade younger than MM's and probably has a lot less cruft in 
it to handle legacy issues. As a non-programmer, you might be 
surprised at how much a difference that can make.

-- 
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David Fenton Associates   http://dfenton.com/DFA/

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Re: [Finale] Maintenance Update downloading

2009-10-21 Thread David W. Fenton
On 21 Oct 2009 at 17:37, Christopher Smith wrote:

> On Wed Oct 21, at WednesdayOct 21 4:59 PM, David W. Fenton wrote:
> 
> > In the real world, however, choices have to be made, and I'm certain
> > nobody is happy about having to make these triage decisions.
> 
> Hmm, more to the point, I think, is WHO is making these decisions?  
> When the programmers make them, we get things like TG Tools, the  
> Patterson suite, and Human Playback. When the marketing team makes  
> them, we get a little squirmy, because it seems like spending effort  
> for something WE don't use is wasted effort, and the new features  
> don't work well enough to be used.

It's the age-old conflict between the programmers and the marketers. 
If the latter weren't out there promoting the product, working with 
users and figuring out what people need/want and what is going to be 
most lucrative in the market as a whole, the programmers wouldn't 
have anything to do.

On the other hand, without the programmers, the marketers wouldn't 
have anything to sell.

My outside view of the situation (which is purely speculative) is 
that both parties are doing their best, but because of the management 
decision several years ago to start yearly updates (before about 
Finale 97 weren't the updates every couple of years or so?) they are 
now locked in a cycle that doesn't allow them the time to fix the 
accumulated problems. New or revised features have to be implemented 
in order to sell the program, and those only exacerbate the problems 
already present in the codebase.

I don't know how you get out of this kind of death spiral, absent a 
sugar daddy to come in and finance a major project to fix the 
problems.

And, of course, I could be completely wrong about all of this because 
I don't have any insider information about what's actually going on a 
MM. But it seems to me to be plausible and doesn't suggest that 
anybody is acting in bad faith, just that they are in a situation 
that makes it hard to satisfy all the competing demands on them.

Of course, one can always blame management...

-- 
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David Fenton Associates   http://dfenton.com/DFA/

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Re: [Finale] Maintenance Update downloading

2009-10-21 Thread Andrew Moschou
Since version 4, released in 2005, Sibelius has included a worksheet
creator. Flash cards are included in this.


2009/10/22 Eric Dannewitz 
>
>
> But then again, can Sibelius do flash cards? Didn't think so.
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Re: [Finale] Maintenance Update downloading

2009-10-21 Thread Christopher Smith


On Wed Oct 21, at WednesdayOct 21 4:59 PM, David W. Fenton wrote:


And questioning the integrity and honesty of the only people who can
fix Finale seems to me to be quite counterproductive (you think they
don't read the list? Maybe they have stopped after being constantly
pilloried as liars by people like you).



Sorry forgot this part.

Some of what comes off as dishonesty on the part of MakeMusic is just  
the way all software companies seem to work. I think they might want  
rethink parts of their way of working. For example we see the  
ridiculous web of questions we have to click around and type into on  
their tech support page as actively discouraging asking technical  
questions. It may or may not be true, but it comes off like they  
don't want to hear about our problems.


I got a response that I read as evasive from one of the tech support  
reps once, and I called her on it. I wrote back and pointed out  
exactly the places in her response that I read as dodging, hedging  
and condescending and why, and said that I was getting this kind of  
tone consistently, not just from her, from other reps when I wrote  
it. I pointed out that I was a long time user with a fair bit of  
experience and a large number of students, and if there was a bug,  
just to say, "Right! A bug! It's on the list now." with maybe a  
workaround if I needed one. I noticed a month or two later when I was  
asking questions again that the tone (of a different rep) had  
tightened up quite a bit. He didn't use the word "bug" (may have been  
expecting too much!) but he acknowledged the problem and said it was  
high priority. I wonder if my complaint had changed things, but the  
support staff are much more straight-talking than they used to be.  
That comes off as honest.


Christopher

(sorry for all the verbosity, but I'm at home recovering from flu and  
have itchy typing fingers.)

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Re: [Finale] Maintenance Update downloading

2009-10-21 Thread Eric Dannewitz
Speaking of TGTools, it is rather shocking that MakeMusic would not  
work with Tobias to ensure that his plugin works properly with Finale.  
It took months for an update to work with the new dynamics (as I  
recall) and people are still waiting for an update to get the Chords  
working properly again.


I for one wish MakeMusic would put in a "save to previous version"  
feature to at least make sure people with in the last version (2009)  
can read files created with the new version. Sibelius seems to offer  
this.


But then again, can Sibelius do flash cards? Didn't think so.


On Oct 21, 2009, at 2:37 PM, Christopher Smith wrote:

Hmm, more to the point, I think, is WHO is making these decisions?  
When the programmers make them, we get things like TG Tools, the  
Patterson suite, and Human Playback. When the marketing team makes  
them, we get a little squirmy, because it seems like spending effort  
for something WE don't use is wasted effort, and the new features  
don't work well enough to be used.


Christopher


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Re: [Finale] Maintenance Update downloading

2009-10-21 Thread Christopher Smith


On Wed Oct 21, at WednesdayOct 21 4:59 PM, David W. Fenton wrote:


In the real world, however, choices have to be made, and I'm certain
nobody is happy about having to make these triage decisions.



Hmm, more to the point, I think, is WHO is making these decisions?  
When the programmers make them, we get things like TG Tools, the  
Patterson suite, and Human Playback. When the marketing team makes  
them, we get a little squirmy, because it seems like spending effort  
for something WE don't use is wasted effort, and the new features  
don't work well enough to be used.


Christopher

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Re: [Finale] Maintenance Update downloading

2009-10-21 Thread David W. Fenton
On 21 Oct 2009 at 15:31, dhbailey wrote:

> I eagerly await your lambasting Henry Howey for his comment 
> agreeing with my contention that we're all unpaid beta 
> testers only he went one step further and said it was 
> fundamentally dishonest.

I am preparing a reply right now explaining why it's an unreasonable 
position to take, and an unfair accusation.

I just don't understand what you think you're accomplishing by 
attributing to those working at MM nothing but bad intentions. We all 
know what the road to hell is paved with, but it makes a difference 
to me if people are acting in good faith.

And questioning the integrity and honesty of the only people who can 
fix Finale seems to me to be quite counterproductive (you think they 
don't read the list? Maybe they have stopped after being constantly 
pilloried as liars by people like you).

Last of all, I can tell you as a computer programmer that nobody is 
more concerned about the remaining bugs than the people who are doing 
the programming. They know far more than you do exactly what the 
problems are and how bad they are for everyone, and I am absolutely 
certain the folks working in the guts of Finale would love to be able 
to magically fix it all so it's just perfect and works exactly the 
way you want it.

In the real world, however, choices have to be made, and I'm certain 
nobody is happy about having to make these triage decisions.

But you can keep whining about not getting your magic ponies all you 
want. All that will happen is that the people who can actually fix 
the problems you are encountering will ignore you.

-- 
David W. Fentonhttp://dfenton.com
David Fenton Associates   http://dfenton.com/DFA/

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Re: [Finale] Maintenance Update downloading

2009-10-21 Thread dhbailey
I'm sitting in my corner now and writing on the wall 100 
times 'I will play nice with others.'  Now I just hope my 
mother doesn't find out who wrote all over her wall!


David "la-la-la" Bailey



Christopher Smith wrote:

Davids...

Don't make me come back there! Are we going to have to separate you? 
Your father will hear about this if you don't stop and play nice.


Why did we name them ALL David!?

Sincerely,

The lady from the Dr. Seuss book who had 23 sons and named them all Dave



On Wed Oct 21, at WednesdayOct 21 3:31 PM, dhbailey wrote:


David W. Fenton wrote:

On 21 Oct 2009 at 7:47, dhbailey wrote:
So somehow the figured it out -- something which Mac users have been 
able to do for a long time, so it remains a murky question as to why 
Windows users had to wait so long.
David, it's not murky at all. It's very, very likely a reliance on 
3rd-party tools that make the job of creating the help files easier 
that caused the problem.
Sticking your fingers in your ears and screaming "la-la-la" is not a 
very adult way to respond to this kind of thing.



I certainly am doing that.

I eagerly await your lambasting Henry Howey for his comment agreeing 
with my contention that we're all unpaid beta testers only he went one 
step further and said it was fundamentally dishonest.


la-la-la I can't hear you.  :-)



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dhbai...@davidbaileymusicstudio.com
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Re: [Finale] Maintenance Update downloading

2009-10-21 Thread Christopher Smith

Davids...

Don't make me come back there! Are we going to have to separate you?  
Your father will hear about this if you don't stop and play nice.


Why did we name them ALL David!?

Sincerely,

The lady from the Dr. Seuss book who had 23 sons and named them all Dave



On Wed Oct 21, at WednesdayOct 21 3:31 PM, dhbailey wrote:


David W. Fenton wrote:

On 21 Oct 2009 at 7:47, dhbailey wrote:
So somehow the figured it out -- something which Mac users have  
been able to do for a long time, so it remains a murky question  
as to why Windows users had to wait so long.
David, it's not murky at all. It's very, very likely a reliance on  
3rd-party tools that make the job of creating the help files  
easier that caused the problem.
Sticking your fingers in your ears and screaming "la-la-la" is not  
a very adult way to respond to this kind of thing.



I certainly am doing that.

I eagerly await your lambasting Henry Howey for his comment  
agreeing with my contention that we're all unpaid beta testers only  
he went one step further and said it was fundamentally dishonest.


la-la-la I can't hear you.  :-)



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Re: [Finale] Maintenance Update downloading

2009-10-21 Thread dhbailey

David W. Fenton wrote:

On 21 Oct 2009 at 7:47, dhbailey wrote:

So somehow the figured it out -- something which Mac users 
have been able to do for a long time, so it remains a murky 
question as to why Windows users had to wait so long.


David, it's not murky at all. It's very, very likely a reliance on 
3rd-party tools that make the job of creating the help files easier 
that caused the problem.


Sticking your fingers in your ears and screaming "la-la-la" is not a 
very adult way to respond to this kind of thing.





I certainly am doing that.

I eagerly await your lambasting Henry Howey for his comment 
agreeing with my contention that we're all unpaid beta 
testers only he went one step further and said it was 
fundamentally dishonest.


la-la-la I can't hear you.  :-)



--
David H. Bailey
dhbai...@davidbaileymusicstudio.com
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Re: [Finale] Maintenance Update downloading

2009-10-21 Thread Chuck Israels


On Oct 21, 2009, at 10:38 AM, David W. Fenton wrote:




Sticking your fingers in your ears and screaming "la-la-la" is not a
very adult way to respond to this kind of thing.




I kinda thought he looked cute doing that!

Chuck



Chuck Israels
230 North Garden Terrace
Bellingham, WA 98225-5836
phone (360) 671-3402
fax (360) 676-6055
www.chuckisraels.com

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Re: [Finale] Maintenance Update downloading

2009-10-21 Thread David W. Fenton
On 21 Oct 2009 at 7:47, dhbailey wrote:

> So somehow the figured it out -- something which Mac users 
> have been able to do for a long time, so it remains a murky 
> question as to why Windows users had to wait so long.

David, it's not murky at all. It's very, very likely a reliance on 
3rd-party tools that make the job of creating the help files easier 
that caused the problem.

Sticking your fingers in your ears and screaming "la-la-la" is not a 
very adult way to respond to this kind of thing.

-- 
David W. Fentonhttp://dfenton.com
David Fenton Associates   http://dfenton.com/DFA/

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Re: [Finale] Maintenance Update downloading

2009-10-21 Thread dhbailey

David W. Fenton wrote:

On 20 Oct 2009 at 19:39, dhbailey wrote:

in the list of fixes, the claim is made that the User 
Manual now opens in the default browser.  If that's true, 
it'll be a long-standing gripe resolved.  And makes me 
wonder why it couldn't have been done a couple of versions 
ago, when they went to HTML help files in the first place.


I think a number of us have offered plausible explanations more than 
once. If an application developer chooses a set of tools to produce 
cross-platform help files, and the tools are limited in what they can 
do in regard to browser-agnosticism, then the developer can end up 
with a situation like that which so many have complained about for so 
long.


If MM didn't use such tools, I would guess that they would likely 
have been unable to produce the documentation as quickly or as 
accurately. Obviously, the development team made the determination 
based on their knowledge of all the trade-offs involved that it was 
better to cause the minor annoyance of opening in one particular 
browser on Windows instead of using the default browser than it was 
to pay whatever the price would be to avoid that annoyance.


You don't know what the trade-offs involved were, so you can't really 
judge if it was the best decision.


My guess is that it was the best they could do with their limited 
resources.


It's just too bad they couldn't have made whatever adjustment was 
necessary to avoid the problem much, much sooner.




The download completed (after 5 hours!) and installed, and 
indeed the readme file was right -- now the User Manual 
opens in the default browser.


So somehow the figured it out -- something which Mac users 
have been able to do for a long time, so it remains a murky 
question as to why Windows users had to wait so long.


In any event at least one long-standing complaint has been 
answered for this user.



--
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dhbai...@davidbaileymusicstudio.com
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Re: [Finale] Maintenance Update downloading

2009-10-21 Thread shirling & neueweise


funny how that works.  wait a day and it only takes 15min... 8-)

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Re: [Finale] Maintenance Update downloading

2009-10-20 Thread David W. Fenton
On 20 Oct 2009 at 19:39, dhbailey wrote:

> in the list of fixes, the claim is made that the User 
> Manual now opens in the default browser.  If that's true, 
> it'll be a long-standing gripe resolved.  And makes me 
> wonder why it couldn't have been done a couple of versions 
> ago, when they went to HTML help files in the first place.

I think a number of us have offered plausible explanations more than 
once. If an application developer chooses a set of tools to produce 
cross-platform help files, and the tools are limited in what they can 
do in regard to browser-agnosticism, then the developer can end up 
with a situation like that which so many have complained about for so 
long.

If MM didn't use such tools, I would guess that they would likely 
have been unable to produce the documentation as quickly or as 
accurately. Obviously, the development team made the determination 
based on their knowledge of all the trade-offs involved that it was 
better to cause the minor annoyance of opening in one particular 
browser on Windows instead of using the default browser than it was 
to pay whatever the price would be to avoid that annoyance.

You don't know what the trade-offs involved were, so you can't really 
judge if it was the best decision.

My guess is that it was the best they could do with their limited 
resources.

It's just too bad they couldn't have made whatever adjustment was 
necessary to avoid the problem much, much sooner.

-- 
David W. Fentonhttp://dfenton.com
David Fenton Associates   http://dfenton.com/DFA/

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Re: [Finale] Maintenance Update downloading

2009-10-20 Thread dhbailey

Michael Greensill wrote:

Mine is currently telling me it will take 6 1/2 hours. I too have given up.

I'll miss those flash cards though.  :)

Mike G.

www.mikegreensill.com


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Well, it's been over 4 hours and my download is almost done. 
 I can't wait to get at those flash cards!  ;-)


It's impossible for me as a non-programmer to comment on 
whether the fixes that are listed are minor or not, but at 
least in the list of fixes, the claim is made that the User 
Manual now opens in the default browser.  If that's true, 
it'll be a long-standing gripe resolved.  And makes me 
wonder why it couldn't have been done a couple of versions 
ago, when they went to HTML help files in the first place. 
But I'll be happy if it's true now.


After all this time, it's at 95% -- please don't let the 
power go out now!  :-)


--
David H. Bailey
dhbai...@davidbaileymusicstudio.com
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Re: [Finale] Maintenance Update downloading

2009-10-20 Thread Christopher Smith
Crap, my download just aborted at 70% complete after a couple of slow  
hours. Maybe tonight when everyone else in my hemisphere is asleep...


C

On Tue Oct 20, at TuesdayOct 20 2:45 PM, Michael Greensill wrote:

Mine is currently telling me it will take 6 1/2 hours. I too have  
given up.


I'll miss those flash cards though.  :)

Mike G.

www.mikegreensill.com


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[Finale] Maintenance Update downloading

2009-10-20 Thread Michael Greensill
Mine is currently telling me it will take 6 1/2 hours. I too have  
given up.


I'll miss those flash cards though.  :)

Mike G.

www.mikegreensill.com


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