Re: [LegacyUG] Tips for Updating to Legacy 10

2024-06-14 Thread sarah hughes 
I have just opened my Legacy 9 from the task bar where I keep it attached,
and to my horror my whole family tree has disappeared! All I get is that
silly sample one, and I have gone through the list that Legacy gave me, but
none of them come up with my tree. Even where I had it saved in my computer
files, there are just 2 sample files of that other silly tree. Please help.
as I need to upgrade to 10, but how can I when my tree has just disappeared
from everywhere? I was only using it the other day! Would resetting my
laptop to an earlier time help, please? It is Windows 11, and I had the
free Legacy 9 edition.

On Thu, 13 Jun 2024 at 04:03, Cathy Pinner  wrote:

> Legacy 10 has been released and is free for everyone. It has all the
> Deluxe features for free. It has the same look and feel as Legacy 8 and
> 9. It has some new features and reports and tweaks to existing features
> and reports.
> The new features are listed on the renewed Legacy website. The full list
> is in this blog:
> <
> https://news.legacyfamilytree.com/legacy_news/2024/06/the-new-legacy-family-tree-10-is-here-and-its-all-free.html>
>
> It's advised to be running Windows 10 or Windows 11. Not all features
> are guaranteed to work on earlier Windows versions.
> Here's the things to do to make the process as trouble free as possible
> with some comments on where a few people out of the thousands who have
> updated have been encountering problems. Note it will overwrite Legacy
> 9. You can't run both versions as the settings are all locked to the
> same folder ...\Documents\Legacy Family Tree\_AppData\ folder 1. Run
> File > File Maintenance > check/repair on your files. You should be
> doing this regularly to keep your database healthy. 2. Verify that there
> are no broken media links. Tools>Media Relinker You can fix them in
> Legacy 10 but you need to know they weren't caused by the upgrade. 3.
> Backup your family file and media files. Preferably make sure you also
> have these backups off your computer either in a cloud or on external
> drive. 4. Download 10 from the website. Some people encounter problems
> because a) they make a typo when entering their email address, b) the
> email goes to spam or doesn't arrive. If it doesn't arrive try a
> different email address c) the link in the email doesn't work and they
> need to copy and paste the link to their browser.
> 5. Install 10 and enjoy. Some people encounter problems with the
> installation because their security software blocks it or part of it.
> Pausing the security software during installation solves that. If
> concerned you can go into Aeroplane mode/come offline for the
> installation. If there is any problem after installation RESTART your
> computer and it is usually solved. Have fun, Cathy
>
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
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Re: [LegacyUG] Tips for Updating to Legacy 10

2024-06-14 Thread Linda G 
Legacy 10 has it's own big blue circle with a white "L.  Hover your mouse
over the icon, if it reads Legacy 9, delete it. That one won't work. Since
you updated, you no longer have Legacy 9 on your computer.  Go to Start,
show all apps, scroll down to located the Legacy 10 icon.  At least, that
was all that I had to do.  Then pinned it to Start and I dragged the icon
to where I wanted it.

On Fri, Jun 14, 2024 at 1:33 PM sarah hughes  wrote:

> I have just opened my Legacy 9 from the task bar where I keep it attached,
> and to my horror my whole family tree has disappeared! All I get is that
> silly sample one, and I have gone through the list that Legacy gave me, but
> none of them come up with my tree. Even where I had it saved in my computer
> files, there are just 2 sample files of that other silly tree. Please help.
> as I need to upgrade to 10, but how can I when my tree has just disappeared
> from everywhere? I was only using it the other day! Would resetting my
> laptop to an earlier time help, please? It is Windows 11, and I had the
> free Legacy 9 edition.
>
> On Thu, 13 Jun 2024 at 04:03, Cathy Pinner  wrote:
>
>> Legacy 10 has been released and is free for everyone. It has all the
>> Deluxe features for free. It has the same look and feel as Legacy 8 and
>> 9. It has some new features and reports and tweaks to existing features
>> and reports.
>> The new features are listed on the renewed Legacy website. The full list
>> is in this blog:
>> <
>> https://news.legacyfamilytree.com/legacy_news/2024/06/the-new-legacy-family-tree-10-is-here-and-its-all-free.html>
>>
>> It's advised to be running Windows 10 or Windows 11. Not all features
>> are guaranteed to work on earlier Windows versions.
>> Here's the things to do to make the process as trouble free as possible
>> with some comments on where a few people out of the thousands who have
>> updated have been encountering problems. Note it will overwrite Legacy
>> 9. You can't run both versions as the settings are all locked to the
>> same folder ...\Documents\Legacy Family Tree\_AppData\ folder 1. Run
>> File > File Maintenance > check/repair on your files. You should be
>> doing this regularly to keep your database healthy. 2. Verify that there
>> are no broken media links. Tools>Media Relinker You can fix them in
>> Legacy 10 but you need to know they weren't caused by the upgrade. 3.
>> Backup your family file and media files. Preferably make sure you also
>> have these backups off your computer either in a cloud or on external
>> drive. 4. Download 10 from the website. Some people encounter problems
>> because a) they make a typo when entering their email address, b) the
>> email goes to spam or doesn't arrive. If it doesn't arrive try a
>> different email address c) the link in the email doesn't work and they
>> need to copy and paste the link to their browser.
>> 5. Install 10 and enjoy. Some people encounter problems with the
>> installation because their security software blocks it or part of it.
>> Pausing the security software during installation solves that. If
>> concerned you can go into Aeroplane mode/come offline for the
>> installation. If there is any problem after installation RESTART your
>> computer and it is usually solved. Have fun, Cathy
>>
>> --
>>
>> LegacyUserGroup mailing list
>> LegacyUserGroup@legacyusers.com
>> To manage your subscription and unsubscribe
>> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
>> Archives at:
>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>>
> --
>
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> To manage your subscription and unsubscribe
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
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>
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Re: [LegacyUG] Tips for Updating to Legacy 10

2024-06-14 Thread Cathy Pinner 

Sarah,
You will probably see your file in the Recent File list if you haven't 
moved or deleted it.
The Recent File List is found by clicking the L top left corner of the 
Legacy screen if the L is larger than the title bar. If it isn't, you'll 
see a System Ribbon tab and it's on that instead. It depends on the 
Design Style you are using.
 Here's the support article on finding a lost file: 



It's possible that Options > Customise 1.2 is no longer pointing to the 
file you want to automatically open.
It's also possible that you haven't set Options > Customise 6.1 and 6.2 
to where you want your file to be.


Another possibility is that your Documents folder is inside OneDrive 
because you asked OneDrive to sync it or you agreed to let Windows 
backup your data. If so, you need to go to the OneDrive settings and 
make sure it is keeping local copies of your files as well as syncing 
them to the OneDrive cloud.


Cathy

sarah hughes 
Saturday, 15 June 2024 2:31 AM
I have just opened my Legacy 9 from the task bar where I keep it 
attached, and to my horror my whole family tree has disappeared! All I 
get is that silly sample one, and I have gone through the list that 
Legacy gave me, but none of them come up with my tree. Even where I 
had it saved in my computer files, there are just 2 sample files of 
that other silly tree. Please help. as I need to upgrade to 10, but 
how can I when my tree has just disappeared from everywhere? I was 
only using it the other day! Would resetting my laptop to an earlier 
time help, please? It is Windows 11, and I had the free Legacy 9 edition.




Cathy Pinner 
Thursday, 13 June 2024 11:02 AM
Legacy 10 has been released and is free for everyone. It has all the 
Deluxe features for free. It has the same look and feel as Legacy 8 
and 9. It has some new features and reports and tweaks to existing 
features and reports.
The new features are listed on the renewed Legacy website. The full 
list is in this blog: 
 
It's advised to be running Windows 10 or Windows 11. Not all features 
are guaranteed to work on earlier Windows versions.
Here's the things to do to make the process as trouble free as 
possible with some comments on where a few people out of the thousands 
who have updated have been encountering problems. Note it will 
overwrite Legacy 9. You can't run both versions as the settings are 
all locked to the same folder ...\Documents\Legacy Family 
Tree\_AppData\ folder 1. Run File > File Maintenance > check/repair on 
your files. You should be doing this regularly to keep your database 
healthy. 2. Verify that there are no broken media links. Tools>Media 
Relinker You can fix them in Legacy 10 but you need to know they 
weren't caused by the upgrade. 3. Backup your family file and media 
files. Preferably make sure you also have these backups off your 
computer either in a cloud or on external drive. 4. Download 10 from 
the website. Some people encounter problems because a) they make a 
typo when entering their email address, b) the email goes to spam or 
doesn't arrive. If it doesn't arrive try a different email address c) 
the link in the email doesn't work and they need to copy and paste the 
link to their browser.
5. Install 10 and enjoy. Some people encounter problems with the 
installation because their security software blocks it or part of it. 
Pausing the security software during installation solves that. If 
concerned you can go into Aeroplane mode/come offline for the 
installation. If there is any problem after installation RESTART your 
computer and it is usually solved. Have fun, Cathy



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Re: [LegacyUG] Tips for Updating to Legacy 10

2024-06-15 Thread sarah hughes 
But my problem is that I can't update to Legacy 10, because I don't have
Legacy 9 to upgrade it from. Sure, I could install Legacy 10, but then I
would still have no tree there. I could create a gedcom from my Genes
reunited tree, but as someone said, gedcom is the last resort! I have an
external hard-drive plugged into my laptop, so perhaps it might be on
there. But if it's gone from the laptop, it will probably be gone from
there too!
Should I reset laptop to an earlier time and see if it reappears, perhaps?
Thank you, Sarah

On Fri, 14 Jun 2024 at 20:38, Linda G  wrote:

> Legacy 10 has it's own big blue circle with a white "L.  Hover your mouse
> over the icon, if it reads Legacy 9, delete it. That one won't work. Since
> you updated, you no longer have Legacy 9 on your computer.  Go to Start,
> show all apps, scroll down to located the Legacy 10 icon.  At least, that
> was all that I had to do.  Then pinned it to Start and I dragged the icon
> to where I wanted it.
>
> On Fri, Jun 14, 2024 at 1:33 PM sarah hughes  wrote:
>
>> I have just opened my Legacy 9 from the task bar where I keep it
>> attached, and to my horror my whole family tree has disappeared! All I get
>> is that silly sample one, and I have gone through the list that Legacy gave
>> me, but none of them come up with my tree. Even where I had it saved in my
>> computer files, there are just 2 sample files of that other silly tree.
>> Please help. as I need to upgrade to 10, but how can I when my tree has
>> just disappeared from everywhere? I was only using it the other day! Would
>> resetting my laptop to an earlier time help, please? It is Windows 11, and
>> I had the free Legacy 9 edition.
>>
>> On Thu, 13 Jun 2024 at 04:03, Cathy Pinner  wrote:
>>
>>> Legacy 10 has been released and is free for everyone. It has all the
>>> Deluxe features for free. It has the same look and feel as Legacy 8 and
>>> 9. It has some new features and reports and tweaks to existing features
>>> and reports.
>>> The new features are listed on the renewed Legacy website. The full list
>>> is in this blog:
>>> <
>>> https://news.legacyfamilytree.com/legacy_news/2024/06/the-new-legacy-family-tree-10-is-here-and-its-all-free.html>
>>>
>>> It's advised to be running Windows 10 or Windows 11. Not all features
>>> are guaranteed to work on earlier Windows versions.
>>> Here's the things to do to make the process as trouble free as possible
>>> with some comments on where a few people out of the thousands who have
>>> updated have been encountering problems. Note it will overwrite Legacy
>>> 9. You can't run both versions as the settings are all locked to the
>>> same folder ...\Documents\Legacy Family Tree\_AppData\ folder 1. Run
>>> File > File Maintenance > check/repair on your files. You should be
>>> doing this regularly to keep your database healthy. 2. Verify that there
>>> are no broken media links. Tools>Media Relinker You can fix them in
>>> Legacy 10 but you need to know they weren't caused by the upgrade. 3.
>>> Backup your family file and media files. Preferably make sure you also
>>> have these backups off your computer either in a cloud or on external
>>> drive. 4. Download 10 from the website. Some people encounter problems
>>> because a) they make a typo when entering their email address, b) the
>>> email goes to spam or doesn't arrive. If it doesn't arrive try a
>>> different email address c) the link in the email doesn't work and they
>>> need to copy and paste the link to their browser.
>>> 5. Install 10 and enjoy. Some people encounter problems with the
>>> installation because their security software blocks it or part of it.
>>> Pausing the security software during installation solves that. If
>>> concerned you can go into Aeroplane mode/come offline for the
>>> installation. If there is any problem after installation RESTART your
>>> computer and it is usually solved. Have fun, Cathy
>>>
>>> --
>>>
>>> LegacyUserGroup mailing list
>>> LegacyUserGroup@legacyusers.com
>>> To manage your subscription and unsubscribe
>>> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
>>> Archives at:
>>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>>>
>> --
>>
>> LegacyUserGroup mailing list
>> LegacyUserGroup@legacyusers.com
>> To manage your subscription and unsubscribe
>> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
>> Archives at:
>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>>
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>
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Re: [LegacyUG] Tips for Updating to Legacy 10

2024-06-15 Thread Cathy Pinner 

Sarah,
I've already given you the Support article on how to find a lost file.
Your file will be there.
You don't have to have Legacy at all to install Legacy 10. But if you 
have Legacy you convert your earlier Legacy database into Legacy 10 format.
If you've been using Legacy, even a much earlier one, you can open your 
current database -when you find it OR use your latest Legacy data backup 
zip - you have been backing up haven't you?
Here's the Support file again: 



No you shouldn't reset your Laptop to an earlier time. Use the options 
in the Support article or open Windows File Explorer and search yourself 
for *.fdb files.


Cathy


sarah hughes 
Saturday, 15 June 2024 7:47 PM
But my problem is that I can't update to Legacy 10, because I don't 
have Legacy 9 to upgrade it from. Sure, I could install Legacy 10, but 
then I would still have no tree there. I could create a gedcom from my 
Genes reunited tree, but as someone said, gedcom is the last resort! I 
have an external hard-drive plugged into my laptop, so perhaps it 
might be on there. But if it's gone from the laptop, it will probably 
be gone from there too!
Should I reset laptop to an earlier time and see if it reappears, 
perhaps? Thank you, Sarah




Linda G 
Saturday, 15 June 2024 3:36 AM
Legacy 10 has it's own big blue circle with a white "L.  Hover your 
mouse over the icon, if it reads Legacy 9, delete it. That one won't 
work. Since you updated, you no longer have Legacy 9 on your 
computer.  Go to Start, show all apps, scroll down to located the 
Legacy 10 icon.  At least, that was all that I had to do.  Then pinned 
it to Start and I dragged the icon to where I wanted it.




sarah hughes 
Saturday, 15 June 2024 2:31 AM
I have just opened my Legacy 9 from the task bar where I keep it 
attached, and to my horror my whole family tree has disappeared! All I 
get is that silly sample one, and I have gone through the list that 
Legacy gave me, but none of them come up with my tree. Even where I 
had it saved in my computer files, there are just 2 sample files of 
that other silly tree. Please help. as I need to upgrade to 10, but 
how can I when my tree has just disappeared from everywhere? I was 
only using it the other day! Would resetting my laptop to an earlier 
time help, please? It is Windows 11, and I had the free Legacy 9 edition.




Cathy Pinner 
Thursday, 13 June 2024 11:02 AM
Legacy 10 has been released and is free for everyone. It has all the 
Deluxe features for free. It has the same look and feel as Legacy 8 
and 9. It has some new features and reports and tweaks to existing 
features and reports.
The new features are listed on the renewed Legacy website. The full 
list is in this blog: 
 
It's advised to be running Windows 10 or Windows 11. Not all features 
are guaranteed to work on earlier Windows versions.
Here's the things to do to make the process as trouble free as 
possible with some comments on where a few people out of the thousands 
who have updated have been encountering problems. Note it will 
overwrite Legacy 9. You can't run both versions as the settings are 
all locked to the same folder ...\Documents\Legacy Family 
Tree\_AppData\ folder 1. Run File > File Maintenance > check/repair on 
your files. You should be doing this regularly to keep your database 
healthy. 2. Verify that there are no broken media links. Tools>Media 
Relinker You can fix them in Legacy 10 but you need to know they 
weren't caused by the upgrade. 3. Backup your family file and media 
files. Preferably make sure you also have these backups off your 
computer either in a cloud or on external drive. 4. Download 10 from 
the website. Some people encounter problems because a) they make a 
typo when entering their email address, b) the email goes to spam or 
doesn't arrive. If it doesn't arrive try a different email address c) 
the link in the email doesn't work and they need to copy and paste the 
link to their browser.
5. Install 10 and enjoy. Some people encounter problems with the 
installation because their security software blocks it or part of it. 
Pausing the security software during installation solves that. If 
concerned you can go into Aeroplane mode/come offline for the 
installation. If there is any problem after installation RESTART your 
computer and it is usually solved. Have fun, Cathy



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Re: [LegacyUG] Tips for Updating to Legacy 10

2024-06-16 Thread sarah hughes 
Thank you. Will try all these things tomorrow, as nearly bedtime in the UK


On Sat, Jun 15, 2024, 04:17 Cathy Pinner  wrote:

> Sarah,
> You will probably see your file in the Recent File list if you haven't
> moved or deleted it.
> The Recent File List is found by clicking the L top left corner of the
> Legacy screen if the L is larger than the title bar. If it isn't, you'll
> see a System Ribbon tab and it's on that instead. It depends on the
> Design Style you are using.
>   Here's the support article on finding a lost file:
> <
> https://legacyfamilytree.com/help-center/?a=I-lost-my-family-file---id--K-I9BVL_R5SkFN6sY2Vaeg
> >
>
> It's possible that Options > Customise 1.2 is no longer pointing to the
> file you want to automatically open.
> It's also possible that you haven't set Options > Customise 6.1 and 6.2
> to where you want your file to be.
>
> Another possibility is that your Documents folder is inside OneDrive
> because you asked OneDrive to sync it or you agreed to let Windows
> backup your data. If so, you need to go to the OneDrive settings and
> make sure it is keeping local copies of your files as well as syncing
> them to the OneDrive cloud.
>
> Cathy
> > sarah hughes 
> > Saturday, 15 June 2024 2:31 AM
> > I have just opened my Legacy 9 from the task bar where I keep it
> > attached, and to my horror my whole family tree has disappeared! All I
> > get is that silly sample one, and I have gone through the list that
> > Legacy gave me, but none of them come up with my tree. Even where I
> > had it saved in my computer files, there are just 2 sample files of
> > that other silly tree. Please help. as I need to upgrade to 10, but
> > how can I when my tree has just disappeared from everywhere? I was
> > only using it the other day! Would resetting my laptop to an earlier
> > time help, please? It is Windows 11, and I had the free Legacy 9 edition.
> >
> >
> >
> > Cathy Pinner 
> > Thursday, 13 June 2024 11:02 AM
> > Legacy 10 has been released and is free for everyone. It has all the
> > Deluxe features for free. It has the same look and feel as Legacy 8
> > and 9. It has some new features and reports and tweaks to existing
> > features and reports.
> > The new features are listed on the renewed Legacy website. The full
> > list is in this blog:
> > <
> https://news.legacyfamilytree.com/legacy_news/2024/06/the-new-legacy-family-tree-10-is-here-and-its-all-free.html>
>
> > It's advised to be running Windows 10 or Windows 11. Not all features
> > are guaranteed to work on earlier Windows versions.
> > Here's the things to do to make the process as trouble free as
> > possible with some comments on where a few people out of the thousands
> > who have updated have been encountering problems. Note it will
> > overwrite Legacy 9. You can't run both versions as the settings are
> > all locked to the same folder ...\Documents\Legacy Family
> > Tree\_AppData\ folder 1. Run File > File Maintenance > check/repair on
> > your files. You should be doing this regularly to keep your database
> > healthy. 2. Verify that there are no broken media links. Tools>Media
> > Relinker You can fix them in Legacy 10 but you need to know they
> > weren't caused by the upgrade. 3. Backup your family file and media
> > files. Preferably make sure you also have these backups off your
> > computer either in a cloud or on external drive. 4. Download 10 from
> > the website. Some people encounter problems because a) they make a
> > typo when entering their email address, b) the email goes to spam or
> > doesn't arrive. If it doesn't arrive try a different email address c)
> > the link in the email doesn't work and they need to copy and paste the
> > link to their browser.
> > 5. Install 10 and enjoy. Some people encounter problems with the
> > installation because their security software blocks it or part of it.
> > Pausing the security software during installation solves that. If
> > concerned you can go into Aeroplane mode/come offline for the
> > installation. If there is any problem after installation RESTART your
> > computer and it is usually solved. Have fun, Cathy
>
>
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
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Re: [LegacyUG] Tips for Updating to Legacy 10

2024-06-16 Thread sarah hughes 
Thanks again, Cathy
Will try all these tips tomorrow


On Sat, Jun 15, 2024, 12:55 Cathy Pinner  wrote:

> Sarah,
> I've already given you the Support article on how to find a lost file.
> Your file will be there.
> You don't have to have Legacy at all to install Legacy 10. But if you
> have Legacy you convert your earlier Legacy database into Legacy 10 format.
> If you've been using Legacy, even a much earlier one, you can open your
> current database -when you find it OR use your latest Legacy data backup
> zip - you have been backing up haven't you?
> Here's the Support file again:
> <
> https://legacyfamilytree.com/help-center/?a=I-lost-my-family-file---id--K-I9BVL_R5SkFN6sY2Vaeg
> >
>
> No you shouldn't reset your Laptop to an earlier time. Use the options
> in the Support article or open Windows File Explorer and search yourself
> for *.fdb files.
>
> Cathy
>
> > sarah hughes 
> > Saturday, 15 June 2024 7:47 PM
> > But my problem is that I can't update to Legacy 10, because I don't
> > have Legacy 9 to upgrade it from. Sure, I could install Legacy 10, but
> > then I would still have no tree there. I could create a gedcom from my
> > Genes reunited tree, but as someone said, gedcom is the last resort! I
> > have an external hard-drive plugged into my laptop, so perhaps it
> > might be on there. But if it's gone from the laptop, it will probably
> > be gone from there too!
> > Should I reset laptop to an earlier time and see if it reappears,
> > perhaps? Thank you, Sarah
> >
> >
> >
> > Linda G 
> > Saturday, 15 June 2024 3:36 AM
> > Legacy 10 has it's own big blue circle with a white "L.  Hover your
> > mouse over the icon, if it reads Legacy 9, delete it. That one won't
> > work. Since you updated, you no longer have Legacy 9 on your
> > computer.  Go to Start, show all apps, scroll down to located the
> > Legacy 10 icon.  At least, that was all that I had to do.  Then pinned
> > it to Start and I dragged the icon to where I wanted it.
> >
> >
> >
> > sarah hughes 
> > Saturday, 15 June 2024 2:31 AM
> > I have just opened my Legacy 9 from the task bar where I keep it
> > attached, and to my horror my whole family tree has disappeared! All I
> > get is that silly sample one, and I have gone through the list that
> > Legacy gave me, but none of them come up with my tree. Even where I
> > had it saved in my computer files, there are just 2 sample files of
> > that other silly tree. Please help. as I need to upgrade to 10, but
> > how can I when my tree has just disappeared from everywhere? I was
> > only using it the other day! Would resetting my laptop to an earlier
> > time help, please? It is Windows 11, and I had the free Legacy 9 edition.
> >
> >
> >
> > Cathy Pinner 
> > Thursday, 13 June 2024 11:02 AM
> > Legacy 10 has been released and is free for everyone. It has all the
> > Deluxe features for free. It has the same look and feel as Legacy 8
> > and 9. It has some new features and reports and tweaks to existing
> > features and reports.
> > The new features are listed on the renewed Legacy website. The full
> > list is in this blog:
> > <
> https://news.legacyfamilytree.com/legacy_news/2024/06/the-new-legacy-family-tree-10-is-here-and-its-all-free.html>
>
> > It's advised to be running Windows 10 or Windows 11. Not all features
> > are guaranteed to work on earlier Windows versions.
> > Here's the things to do to make the process as trouble free as
> > possible with some comments on where a few people out of the thousands
> > who have updated have been encountering problems. Note it will
> > overwrite Legacy 9. You can't run both versions as the settings are
> > all locked to the same folder ...\Documents\Legacy Family
> > Tree\_AppData\ folder 1. Run File > File Maintenance > check/repair on
> > your files. You should be doing this regularly to keep your database
> > healthy. 2. Verify that there are no broken media links. Tools>Media
> > Relinker You can fix them in Legacy 10 but you need to know they
> > weren't caused by the upgrade. 3. Backup your family file and media
> > files. Preferably make sure you also have these backups off your
> > computer either in a cloud or on external drive. 4. Download 10 from
> > the website. Some people encounter problems because a) they make a
> > typo when entering their email address, b) the email goes to spam or
> > doesn't arrive. If it doesn't arrive try a different email address c)
> > the link in the email doesn't work and they need to copy and paste the
> > link to their browser.
> > 5. Install 10 and enjoy. Some people encounter problems with the
> > installation because their security software blocks it or part of it.
> > Pausing the security software during installation solves that. If
> > concerned you can go into Aeroplane mode/come offline for the
> > installation. If there is any problem after installation RESTART your
> > computer an

Re: [LegacyUG] Tips for Updating to Legacy 10

2024-06-17 Thread sarah hughes 
Hi

Found my FT eventually, installed Legacy 10, but now I have no Legacy tree
again! I wish I'd stuck with the old one. I went to the folder where I had
saved it, and zilch! Only that silly sample file comes up. I did try
restart but that didn't help. Should I uninstall it, and then reinstall it,
or put PC back to an earlier time? I will also look through all the other
emails re Legacy 10, and see if there is anything there to help me. Thank
you

On Thu, 13 Jun 2024 at 04:03, Cathy Pinner  wrote:

> Legacy 10 has been released and is free for everyone. It has all the
> Deluxe features for free. It has the same look and feel as Legacy 8 and
> 9. It has some new features and reports and tweaks to existing features
> and reports.
> The new features are listed on the renewed Legacy website. The full list
> is in this blog:
> <
> https://news.legacyfamilytree.com/legacy_news/2024/06/the-new-legacy-family-tree-10-is-here-and-its-all-free.html>
>
> It's advised to be running Windows 10 or Windows 11. Not all features
> are guaranteed to work on earlier Windows versions.
> Here's the things to do to make the process as trouble free as possible
> with some comments on where a few people out of the thousands who have
> updated have been encountering problems. Note it will overwrite Legacy
> 9. You can't run both versions as the settings are all locked to the
> same folder ...\Documents\Legacy Family Tree\_AppData\ folder 1. Run
> File > File Maintenance > check/repair on your files. You should be
> doing this regularly to keep your database healthy. 2. Verify that there
> are no broken media links. Tools>Media Relinker You can fix them in
> Legacy 10 but you need to know they weren't caused by the upgrade. 3.
> Backup your family file and media files. Preferably make sure you also
> have these backups off your computer either in a cloud or on external
> drive. 4. Download 10 from the website. Some people encounter problems
> because a) they make a typo when entering their email address, b) the
> email goes to spam or doesn't arrive. If it doesn't arrive try a
> different email address c) the link in the email doesn't work and they
> need to copy and paste the link to their browser.
> 5. Install 10 and enjoy. Some people encounter problems with the
> installation because their security software blocks it or part of it.
> Pausing the security software during installation solves that. If
> concerned you can go into Aeroplane mode/come offline for the
> installation. If there is any problem after installation RESTART your
> computer and it is usually solved. Have fun, Cathy
>
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
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Re: [LegacyUG] Tips for Updating to Legacy 10

2024-06-17 Thread hpeterjr 
Sarah

Are you using Windows 11

If so, you files may be in the cloud.

 

Just a thought

Henry

 

 

From: LegacyUserGroup  On Behalf Of 
sarah hughes
Sent: Monday, June 17, 2024 5:48 AM
To: Legacy User Group 
Subject: Re: [LegacyUG] Tips for Updating to Legacy 10

 

Hi

 

Found my FT eventually, installed Legacy 10, but now I have no Legacy tree 
again! I wish I'd stuck with the old one. I went to the folder where I had 
saved it, and zilch! Only that silly sample file comes up. I did try restart 
but that didn't help. Should I uninstall it, and then reinstall it, or put PC 
back to an earlier time? I will also look through all the other emails re 
Legacy 10, and see if there is anything there to help me. Thank you

 

On Thu, 13 Jun 2024 at 04:03, Cathy Pinner mailto:genea...@gmail.com> > wrote:

Legacy 10 has been released and is free for everyone. It has all the 
Deluxe features for free. It has the same look and feel as Legacy 8 and 
9. It has some new features and reports and tweaks to existing features 
and reports.
The new features are listed on the renewed Legacy website. The full list 
is in this blog: 
<https://news.legacyfamilytree.com/legacy_news/2024/06/the-new-legacy-family-tree-10-is-here-and-its-all-free.html>
 
It's advised to be running Windows 10 or Windows 11. Not all features 
are guaranteed to work on earlier Windows versions.
Here's the things to do to make the process as trouble free as possible 
with some comments on where a few people out of the thousands who have 
updated have been encountering problems. Note it will overwrite Legacy 
9. You can't run both versions as the settings are all locked to the 
same folder ...\Documents\Legacy Family Tree\_AppData\ folder 1. Run 
File > File Maintenance > check/repair on your files. You should be 
doing this regularly to keep your database healthy. 2. Verify that there 
are no broken media links. Tools>Media Relinker You can fix them in 
Legacy 10 but you need to know they weren't caused by the upgrade. 3. 
Backup your family file and media files. Preferably make sure you also 
have these backups off your computer either in a cloud or on external 
drive. 4. Download 10 from the website. Some people encounter problems 
because a) they make a typo when entering their email address, b) the 
email goes to spam or doesn't arrive. If it doesn't arrive try a 
different email address c) the link in the email doesn't work and they 
need to copy and paste the link to their browser.
5. Install 10 and enjoy. Some people encounter problems with the 
installation because their security software blocks it or part of it. 
Pausing the security software during installation solves that. If 
concerned you can go into Aeroplane mode/come offline for the 
installation. If there is any problem after installation RESTART your 
computer and it is usually solved. Have fun, Cathy

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Re: [LegacyUG] Tips for Updating to Legacy 10

2024-06-17 Thread sarah hughes 
I thought I saved it to Google Drive, but can't find it, and so am
systematically going through every folder. I really do wish that when I had
found my Legacy 9, I just stuck with it! Do you thing either uninstalling
and reinstalling could help (tho I guess not), or restoring pc to earlier
time might help?

Thank you

On Mon, 17 Jun 2024 at 12:19,  wrote:

> Sarah
>
> Are you using Windows 11
>
> If so, you files may be in the cloud.
>
>
>
> Just a thought
>
> Henry
>
>
>
>
>
> *From:* LegacyUserGroup  *On
> Behalf Of *sarah hughes
> *Sent:* Monday, June 17, 2024 5:48 AM
> *To:* Legacy User Group 
> *Subject:* Re: [LegacyUG] Tips for Updating to Legacy 10
>
>
>
> Hi
>
>
>
> Found my FT eventually, installed Legacy 10, but now I have no Legacy tree
> again! I wish I'd stuck with the old one. I went to the folder where I had
> saved it, and zilch! Only that silly sample file comes up. I did try
> restart but that didn't help. Should I uninstall it, and then reinstall it,
> or put PC back to an earlier time? I will also look through all the other
> emails re Legacy 10, and see if there is anything there to help me. Thank
> you
>
>
>
> On Thu, 13 Jun 2024 at 04:03, Cathy Pinner  wrote:
>
> Legacy 10 has been released and is free for everyone. It has all the
> Deluxe features for free. It has the same look and feel as Legacy 8 and
> 9. It has some new features and reports and tweaks to existing features
> and reports.
> The new features are listed on the renewed Legacy website. The full list
> is in this blog:
> <
> https://news.legacyfamilytree.com/legacy_news/2024/06/the-new-legacy-family-tree-10-is-here-and-its-all-free.html>
>
> It's advised to be running Windows 10 or Windows 11. Not all features
> are guaranteed to work on earlier Windows versions.
> Here's the things to do to make the process as trouble free as possible
> with some comments on where a few people out of the thousands who have
> updated have been encountering problems. Note it will overwrite Legacy
> 9. You can't run both versions as the settings are all locked to the
> same folder ...\Documents\Legacy Family Tree\_AppData\ folder 1. Run
> File > File Maintenance > check/repair on your files. You should be
> doing this regularly to keep your database healthy. 2. Verify that there
> are no broken media links. Tools>Media Relinker You can fix them in
> Legacy 10 but you need to know they weren't caused by the upgrade. 3.
> Backup your family file and media files. Preferably make sure you also
> have these backups off your computer either in a cloud or on external
> drive. 4. Download 10 from the website. Some people encounter problems
> because a) they make a typo when entering their email address, b) the
> email goes to spam or doesn't arrive. If it doesn't arrive try a
> different email address c) the link in the email doesn't work and they
> need to copy and paste the link to their browser.
> 5. Install 10 and enjoy. Some people encounter problems with the
> installation because their security software blocks it or part of it.
> Pausing the security software during installation solves that. If
> concerned you can go into Aeroplane mode/come offline for the
> installation. If there is any problem after installation RESTART your
> computer and it is usually solved. Have fun, Cathy
>
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
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Re: [LegacyUG] Tips for Updating to Legacy 10

2024-06-17 Thread Cathy Pinner 

Sarah,
Go back to the article I mentioned before re finding a lost file. Here's 
the link again. 
<https://legacyfamilytree.com/help-center/?a=I-lost-my-family-file---id--K-I9BVL_R5SkFN6sY2Vaeg> 

It will be there somewhere. When you find it, since you don't seem to be 
good at finding your way around your computer, put it in the Legacy 
default folder for data where the Sample file is, since you seem able to 
find that.   ...\Documents\Legacy Family Tree\Data\ folder.

Then set Options > Customise 1.2 to open your file automatically.
Save your data backup zips to a Google Drive folder and make sure you 
know how to use your data backup with File > Restore File.

In the backup dialogue you will see you can set the folder for backups.
Cathy

sarah hughes <mailto:sarahl...@gmail.com>
Monday, 17 June 2024 7:33 PM
I thought I saved it to Google Drive, but can't find it, and so am 
systematically going through every folder. I really do wish that when 
I had found my Legacy 9, I just stuck with it! Do you thing either 
uninstalling and reinstalling could help (tho I guess not), or 
restoring pc to earlier time might help?


Thank you



hpete...@cox.net <mailto:hpete...@cox.net>
Monday, 17 June 2024 7:18 PM

Sarah

Are you using Windows 11

If so, you files may be in the cloud.

Just a thought

Henry

*From:*LegacyUserGroup  *On 
Behalf Of *sarah hughes

*Sent:* Monday, June 17, 2024 5:48 AM
*To:* Legacy User Group 
*Subject:* Re: [LegacyUG] Tips for Updating to Legacy 10

Hi

Found my FT eventually, installed Legacy 10, but now I have no Legacy 
tree again! I wish I'd stuck with the old one. I went to the folder 
where I had saved it, and zilch! Only that silly sample file comes up. 
I did try restart but that didn't help. Should I uninstall it, and 
then reinstall it, or put PC back to an earlier time? I will also look 
through all the other emails re Legacy 10, and see if there is 
anything there to help me. Thank you


On Thu, 13 Jun 2024 at 04:03, Cathy Pinner <mailto:genea...@gmail.com>> wrote:




sarah hughes <mailto:sarahl...@gmail.com>
Monday, 17 June 2024 6:48 PM
Hi

Found my FT eventually, installed Legacy 10, but now I have no Legacy 
tree again! I wish I'd stuck with the old one. I went to the folder 
where I had saved it, and zilch! Only that silly sample file comes up. 
I did try restart but that didn't help. Should I uninstall it, and 
then reinstall it, or put PC back to an earlier time? I will also look 
through all the other emails re Legacy 10, and see if there is 
anything there to help me. Thank you




Cathy Pinner <mailto:genea...@gmail.com>
Thursday, 13 June 2024 11:02 AM
Legacy 10 has been released and is free for everyone. It has all the 
Deluxe features for free. It has the same look and feel as Legacy 8 
and 9. It has some new features and reports and tweaks to existing 
features and reports.
The new features are listed on the renewed Legacy website. The full 
list is in this blog: 
<https://news.legacyfamilytree.com/legacy_news/2024/06/the-new-legacy-family-tree-10-is-here-and-its-all-free.html> 
It's advised to be running Windows 10 or Windows 11. Not all features 
are guaranteed to work on earlier Windows versions.
Here's the things to do to make the process as trouble free as 
possible with some comments on where a few people out of the thousands 
who have updated have been encountering problems. Note it will 
overwrite Legacy 9. You can't run both versions as the settings are 
all locked to the same folder ...\Documents\Legacy Family 
Tree\_AppData\ folder 1. Run File > File Maintenance > check/repair on 
your files. You should be doing this regularly to keep your database 
healthy. 2. Verify that there are no broken media links. Tools>Media 
Relinker You can fix them in Legacy 10 but you need to know they 
weren't caused by the upgrade. 3. Backup your family file and media 
files. Preferably make sure you also have these backups off your 
computer either in a cloud or on external drive. 4. Download 10 from 
the website. Some people encounter problems because a) they make a 
typo when entering their email address, b) the email goes to spam or 
doesn't arrive. If it doesn't arrive try a different email address c) 
the link in the email doesn't work and they need to copy and paste the 
link to their browser.
5. Install 10 and enjoy. Some people encounter problems with the 
installation because their security software blocks it or part of it. 
Pausing the security software during installation solves that. If 
concerned you can go into Aeroplane mode/come offline for the 
installation. If there is any problem after installation RESTART your 
computer and it is usually solved. Have fun, Cathy



--

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Re: [LegacyUG] Tips for Updating to Legacy 10

2024-06-17 Thread sarah hughes 
I do know my way around my computer, and that is a totally unnecessary and
nasty thing to say. I did click on the link for lost files, but because I
now don't have Legacy 9 or 10 on my computer there is no blue circle or any
Legacy screen to find any files. I have often used the list of files before
to find the right one, but when there is no legacy screen at all, that is
impossible. I would have thought you would understand that.
I have sent an email to support, and let's hope that they reply without any
snide comments!

On Mon, 17 Jun 2024 at 12:45, Cathy Pinner  wrote:

> Sarah,
> Go back to the article I mentioned before re finding a lost file. Here's
> the link again.
> <
> https://legacyfamilytree.com/help-center/?a=I-lost-my-family-file---id--K-I9BVL_R5SkFN6sY2Vaeg>
>
>
> It will be there somewhere. When you find it, since you don't seem to be
> good at finding your way around your computer, put it in the Legacy
> default folder for data where the Sample file is, since you seem able to
> find that.   ...\Documents\Legacy Family Tree\Data\ folder.
> Then set Options > Customise 1.2 to open your file automatically.
> Save your data backup zips to a Google Drive folder and make sure you
> know how to use your data backup with File > Restore File.
> In the backup dialogue you will see you can set the folder for backups.
> Cathy
> > sarah hughes <mailto:sarahl...@gmail.com>
> > Monday, 17 June 2024 7:33 PM
> > I thought I saved it to Google Drive, but can't find it, and so am
> > systematically going through every folder. I really do wish that when
> > I had found my Legacy 9, I just stuck with it! Do you thing either
> > uninstalling and reinstalling could help (tho I guess not), or
> > restoring pc to earlier time might help?
> >
> > Thank you
> >
> >
> >
> > hpete...@cox.net <mailto:hpete...@cox.net>
> > Monday, 17 June 2024 7:18 PM
> >
> > Sarah
> >
> > Are you using Windows 11
> >
> > If so, you files may be in the cloud.
> >
> > Just a thought
> >
> > Henry
> >
> > *From:*LegacyUserGroup  *On
> > Behalf Of *sarah hughes
> > *Sent:* Monday, June 17, 2024 5:48 AM
> > *To:* Legacy User Group 
> > *Subject:* Re: [LegacyUG] Tips for Updating to Legacy 10
> >
> > Hi
> >
> > Found my FT eventually, installed Legacy 10, but now I have no Legacy
> > tree again! I wish I'd stuck with the old one. I went to the folder
> > where I had saved it, and zilch! Only that silly sample file comes up.
> > I did try restart but that didn't help. Should I uninstall it, and
> > then reinstall it, or put PC back to an earlier time? I will also look
> > through all the other emails re Legacy 10, and see if there is
> > anything there to help me. Thank you
> >
> > On Thu, 13 Jun 2024 at 04:03, Cathy Pinner  > <mailto:genea...@gmail.com>> wrote:
> >
> >
> >
> > sarah hughes <mailto:sarahl...@gmail.com>
> > Monday, 17 June 2024 6:48 PM
> > Hi
> >
> > Found my FT eventually, installed Legacy 10, but now I have no Legacy
> > tree again! I wish I'd stuck with the old one. I went to the folder
> > where I had saved it, and zilch! Only that silly sample file comes up.
> > I did try restart but that didn't help. Should I uninstall it, and
> > then reinstall it, or put PC back to an earlier time? I will also look
> > through all the other emails re Legacy 10, and see if there is
> > anything there to help me. Thank you
> >
> >
> >
> > Cathy Pinner <mailto:genea...@gmail.com>
> > Thursday, 13 June 2024 11:02 AM
> > Legacy 10 has been released and is free for everyone. It has all the
> > Deluxe features for free. It has the same look and feel as Legacy 8
> > and 9. It has some new features and reports and tweaks to existing
> > features and reports.
> > The new features are listed on the renewed Legacy website. The full
> > list is in this blog:
> > <
> https://news.legacyfamilytree.com/legacy_news/2024/06/the-new-legacy-family-tree-10-is-here-and-its-all-free.html>
>
> > It's advised to be running Windows 10 or Windows 11. Not all features
> > are guaranteed to work on earlier Windows versions.
> > Here's the things to do to make the process as trouble free as
> > possible with some comments on where a few people out of the thousands
> > who have updated have been encountering problems. Note it will
> > overwrite Legacy 9. You can't run both versions as the settings are
> > all locked to the same folder ...\Documents\Legac

Re: [LegacyUG] Tips for Updating to Legacy 10

2024-06-17 Thread Anne Hildrum 
At the bottom of my screen to the left (on my computer it looks like a 
magnifier) on the computer I have a search field where I can search my whole 
computer for whatever,
if I search there for *.fdb I get a list of all fdb files I have on my computer.


Anne

På mandag 17. juni 2024 14.12.47 (+02:00), skrev sarah hughes:


I do know my way around my computer, and that is a totally unnecessary and 
nasty thing to say. I did click on the link for lost files, but because I now 
don't have Legacy 9 or 10 on my computer there is no blue circle or any Legacy 
screen to find any files. I have often used the list of files before to find 
the right one, but when there is no legacy screen at all, that is impossible. I 
would have thought you would understand that.
I have sent an email to support, and let's hope that they reply without any 
snide comments!


On Mon, 17 Jun 2024 at 12:45, Cathy Pinner mailto:genea...@gmail.com> > wrote:

Sarah,
Go back to the article I mentioned before re finding a lost file. Here's
the link again.
<https://legacyfamilytree.com/help-center/?a=I-lost-my-family-file---id--K-I9BVL_R5SkFN6sY2Vaeg>

It will be there somewhere. When you find it, since you don't seem to be
good at finding your way around your computer, put it in the Legacy
default folder for data where the Sample file is, since you seem able to
find that.   ...\Documents\Legacy Family Tree\Data\ folder.
Then set Options > Customise 1.2 to open your file automatically.
Save your data backup zips to a Google Drive folder and make sure you
know how to use your data backup with File > Restore File.
In the backup dialogue you will see you can set the folder for backups.
Cathy
> sarah hughes <mailto:sarahl...@gmail.com>
> Monday, 17 June 2024 7:33 PM
> I thought I saved it to Google Drive, but can't find it, and so am
> systematically going through every folder. I really do wish that when
> I had found my Legacy 9, I just stuck with it! Do you thing either
> uninstalling and reinstalling could help (tho I guess not), or
> restoring pc to earlier time might help?
>
> Thank you
>
>
>
> hpete...@cox.net <mailto:hpete...@cox.net>
> Monday, 17 June 2024 7:18 PM
>
> Sarah
>
> Are you using Windows 11
>
> If so, you files may be in the cloud.
>
> Just a thought
>
> Henry
>
> *From:*LegacyUserGroup  <mailto:legacyusergroup-boun...@legacyusers.com> > *On
> Behalf Of *sarah hughes
> *Sent:* Monday, June 17, 2024 5:48 AM
> *To:* Legacy User Group  <mailto:legacyusergroup@legacyusers.com> >
> *Subject:* Re: [LegacyUG] Tips for Updating to Legacy 10
>
> Hi
>
> Found my FT eventually, installed Legacy 10, but now I have no Legacy
> tree again! I wish I'd stuck with the old one. I went to the folder
> where I had saved it, and zilch! Only that silly sample file comes up.
> I did try restart but that didn't help. Should I uninstall it, and
> then reinstall it, or put PC back to an earlier time? I will also look
> through all the other emails re Legacy 10, and see if there is
> anything there to help me. Thank you
>
> On Thu, 13 Jun 2024 at 04:03, Cathy Pinner  <mailto:genea...@gmail.com>> wrote:
>
>
>
> sarah hughes <mailto:sarahl...@gmail.com>
> Monday, 17 June 2024 6:48 PM
> Hi
>
> Found my FT eventually, installed Legacy 10, but now I have no Legacy
> tree again! I wish I'd stuck with the old one. I went to the folder
> where I had saved it, and zilch! Only that silly sample file comes up.
> I did try restart but that didn't help. Should I uninstall it, and
> then reinstall it, or put PC back to an earlier time? I will also look
> through all the other emails re Legacy 10, and see if there is
> anything there to help me. Thank you
>
>
>
> Cathy Pinner <mailto:genea...@gmail.com>
> Thursday, 13 June 2024 11:02 AM
> Legacy 10 has been released and is free for everyone. It has all the
> Deluxe features for free. It has the same look and feel as Legacy 8
> and 9. It has some new features and reports and tweaks to existing
> features and reports.
> The new features are listed on the renewed Legacy website. The full
> list is in this blog:
> <https://news.legacyfamilytree.com/legacy_news/2024/06/the-new-legacy-family-tree-10-is-here-and-its-all-free.html>
> It's advised to be running Windows 10 or Windows 11. Not all features
> are guaranteed to work on earlier Windows versions.
> Here's the things to do to make the process as trouble free as
> possible with some comments on where a few people out of the thousands
> who have updated have been encountering problems. Note it will
> overwrite Legacy 9. You can't run both versions as the settings are
> all locked to the same folder ...\Documents

Re: [LegacyUG] Tips for Updating to Legacy 10

2024-06-17 Thread Jenny M Benson 

On 17/06/2024 13:12, sarah hughes wrote:
I do know my way around my computer, and that is a totally unnecessary 
and nasty thing to say.
I think that is a very unfair thing to say to Cathy who has done her 
best to help you.  Her generous assistance to all LUG members is 
valuable and hugely appreciated.  The impression we gathered from your 
mails was that you were not as computer-savvy as some and criticising 
those who are trying to assist you is not going to help you in any way.


--
Jenny M Benson
Wrexham, UK


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Re: [LegacyUG] Tips for Updating to Legacy 10

2024-06-17 Thread Bob Austen 
You don't have Legacy on your computer and can't figure out why you can't
open your tree??? And you think you are computer savvy?  And you have the
gall to attack those that are trying to help you?  Now you want 'support'
to help you after you have trashed anyone who has reached out to you?  Good
luck!
Upgrading to Legacy 10 is very easy for anyone who "knows their way around
their computer".

<http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
Virus-free.www.avg.com
<http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
<#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>

On Mon, Jun 17, 2024 at 5:14 AM sarah hughes  wrote:

> I do know my way around my computer, and that is a totally unnecessary and
> nasty thing to say. I did click on the link for lost files, but because I
> now don't have Legacy 9 or 10 on my computer there is no blue circle or any
> Legacy screen to find any files. I have often used the list of files before
> to find the right one, but when there is no legacy screen at all, that is
> impossible. I would have thought you would understand that.
> I have sent an email to support, and let's hope that they reply without
> any snide comments!
>
> On Mon, 17 Jun 2024 at 12:45, Cathy Pinner  wrote:
>
>> Sarah,
>> Go back to the article I mentioned before re finding a lost file. Here's
>> the link again.
>> <
>> https://legacyfamilytree.com/help-center/?a=I-lost-my-family-file---id--K-I9BVL_R5SkFN6sY2Vaeg>
>>
>>
>> It will be there somewhere. When you find it, since you don't seem to be
>> good at finding your way around your computer, put it in the Legacy
>> default folder for data where the Sample file is, since you seem able to
>> find that.   ...\Documents\Legacy Family Tree\Data\ folder.
>> Then set Options > Customise 1.2 to open your file automatically.
>> Save your data backup zips to a Google Drive folder and make sure you
>> know how to use your data backup with File > Restore File.
>> In the backup dialogue you will see you can set the folder for backups.
>> Cathy
>> > sarah hughes <mailto:sarahl...@gmail.com>
>> > Monday, 17 June 2024 7:33 PM
>> > I thought I saved it to Google Drive, but can't find it, and so am
>> > systematically going through every folder. I really do wish that when
>> > I had found my Legacy 9, I just stuck with it! Do you thing either
>> > uninstalling and reinstalling could help (tho I guess not), or
>> > restoring pc to earlier time might help?
>> >
>> > Thank you
>> >
>> >
>> >
>> > hpete...@cox.net <mailto:hpete...@cox.net>
>> > Monday, 17 June 2024 7:18 PM
>> >
>> > Sarah
>> >
>> > Are you using Windows 11
>> >
>> > If so, you files may be in the cloud.
>> >
>> > Just a thought
>> >
>> > Henry
>> >
>> > *From:*LegacyUserGroup  *On
>> > Behalf Of *sarah hughes
>> > *Sent:* Monday, June 17, 2024 5:48 AM
>> > *To:* Legacy User Group 
>> > *Subject:* Re: [LegacyUG] Tips for Updating to Legacy 10
>> >
>> > Hi
>> >
>> > Found my FT eventually, installed Legacy 10, but now I have no Legacy
>> > tree again! I wish I'd stuck with the old one. I went to the folder
>> > where I had saved it, and zilch! Only that silly sample file comes up.
>> > I did try restart but that didn't help. Should I uninstall it, and
>> > then reinstall it, or put PC back to an earlier time? I will also look
>> > through all the other emails re Legacy 10, and see if there is
>> > anything there to help me. Thank you
>> >
>> > On Thu, 13 Jun 2024 at 04:03, Cathy Pinner > > <mailto:genea...@gmail.com>> wrote:
>> >
>> >
>> >
>> > sarah hughes <mailto:sarahl...@gmail.com>
>> > Monday, 17 June 2024 6:48 PM
>> > Hi
>> >
>> > Found my FT eventually, installed Legacy 10, but now I have no Legacy
>> > tree again! I wish I'd stuck with the old one. I went to the folder
>> > where I had saved it, and zilch! Only that silly sample file comes up.
>> > I did try restart but that didn't help. Should I uninstall it, and
>> > then reinstall it, or put PC back to an earlier time? I will also look
>> > through all the other emails re Legacy 10, and see if there is
>> > anything there to help me. Thank you
>>

Re: [LegacyUG] Tips for Updating to Legacy 10

2024-06-17 Thread sarah hughes 
I have finally got my FT back! After clicking on practically every
file/folder on my laptop to try and get one of the Sample ones to open, I
finally did. But when I went through all the list my tree still wasn't
there. Then I just clicked on something to refresh the list of recent files
and the 3rd one was my tree! A box popped up to ask me to transfer stuff to
Legacy 10, and Voila!
Thank you all for trying to help me.

On Mon, 17 Jun 2024 at 14:11, Anne Hildrum  wrote:

> At the bottom of my screen to the left (on my computer it looks like a
> magnifier) on the computer I have a search field where I can search my
> whole computer for whatever,
> if I search there for *.fdb I get a list of all fdb files I have on my
> computer.
>
> Anne
>
> På mandag 17. juni 2024 14.12.47 (+02:00), skrev sarah hughes:
>
> I do know my way around my computer, and that is a totally unnecessary and
> nasty thing to say. I did click on the link for lost files, but because I
> now don't have Legacy 9 or 10 on my computer there is no blue circle or any
> Legacy screen to find any files. I have often used the list of files before
> to find the right one, but when there is no legacy screen at all, that is
> impossible. I would have thought you would understand that.
> I have sent an email to support, and let's hope that they reply without
> any snide comments!
>
> On Mon, 17 Jun 2024 at 12:45, Cathy Pinner  wrote:
>
>> Sarah,
>> Go back to the article I mentioned before re finding a lost file. Here's
>> the link again.
>> <
>> https://legacyfamilytree.com/help-center/?a=I-lost-my-family-file---id--K-I9BVL_R5SkFN6sY2Vaeg>
>>
>>
>> It will be there somewhere. When you find it, since you don't seem to be
>> good at finding your way around your computer, put it in the Legacy
>> default folder for data where the Sample file is, since you seem able to
>> find that.   ...\Documents\Legacy Family Tree\Data\ folder.
>> Then set Options > Customise 1.2 to open your file automatically.
>> Save your data backup zips to a Google Drive folder and make sure you
>> know how to use your data backup with File > Restore File.
>> In the backup dialogue you will see you can set the folder for backups.
>> Cathy
>> > sarah hughes <mailto:sarahl...@gmail.com>
>> > Monday, 17 June 2024 7:33 PM
>> > I thought I saved it to Google Drive, but can't find it, and so am
>> > systematically going through every folder. I really do wish that when
>> > I had found my Legacy 9, I just stuck with it! Do you thing either
>> > uninstalling and reinstalling could help (tho I guess not), or
>> > restoring pc to earlier time might help?
>> >
>> > Thank you
>> >
>> >
>> >
>> > hpete...@cox.net <mailto:hpete...@cox.net>
>> > Monday, 17 June 2024 7:18 PM
>> >
>> > Sarah
>> >
>> > Are you using Windows 11
>> >
>> > If so, you files may be in the cloud.
>> >
>> > Just a thought
>> >
>> > Henry
>> >
>> > *From:*LegacyUserGroup  *On
>> > Behalf Of *sarah hughes
>> > *Sent:* Monday, June 17, 2024 5:48 AM
>> > *To:* Legacy User Group 
>> > *Subject:* Re: [LegacyUG] Tips for Updating to Legacy 10
>> >
>> > Hi
>> >
>> > Found my FT eventually, installed Legacy 10, but now I have no Legacy
>> > tree again! I wish I'd stuck with the old one. I went to the folder
>> > where I had saved it, and zilch! Only that silly sample file comes up.
>> > I did try restart but that didn't help. Should I uninstall it, and
>> > then reinstall it, or put PC back to an earlier time? I will also look
>> > through all the other emails re Legacy 10, and see if there is
>> > anything there to help me. Thank you
>> >
>> > On Thu, 13 Jun 2024 at 04:03, Cathy Pinner > > <mailto:genea...@gmail.com>> wrote:
>> >
>> >
>> >
>> > sarah hughes <mailto:sarahl...@gmail.com>
>> > Monday, 17 June 2024 6:48 PM
>> > Hi
>> >
>> > Found my FT eventually, installed Legacy 10, but now I have no Legacy
>> > tree again! I wish I'd stuck with the old one. I went to the folder
>> > where I had saved it, and zilch! Only that silly sample file comes up.
>> > I did try restart but that didn't help. Should I uninstall it, and
>> > then reinstall it, or put PC back to an earlier time? I will also look
>> > through all the other emails re Legacy 10, and see if there is
>> > anything there

Re: [LegacyUG] Tips for Updating to Legacy 10

2024-06-17 Thread sarah hughes 
It was unfair what she said to me. I am actually quite computer-savvy, but
I was so frustrated by the whole thing. I did say thank you to everyone who
had tried to assist me, and that includes Cathy. Her first email about
downloading Legacy 10 was very helpful, but that was never the problem. It
took me a while but at least I got it sorted.

On Mon, 17 Jun 2024 at 14:21, Jenny M Benson  wrote:

> On 17/06/2024 13:12, sarah hughes wrote:
> > I do know my way around my computer, and that is a totally unnecessary
> > and nasty thing to say.
> I think that is a very unfair thing to say to Cathy who has done her
> best to help you.  Her generous assistance to all LUG members is
> valuable and hugely appreciated.  The impression we gathered from your
> mails was that you were not as computer-savvy as some and criticising
> those who are trying to assist you is not going to help you in any way.
>
> --
> Jenny M Benson
> Wrexham, UK
>
>
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
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Re: [LegacyUG] Tips for Updating to Legacy 10

2024-06-17 Thread BMcL Robinson 

Similarly, you can look for your data files using File Explorer.
Open File Explorer from the taskbar or right-click on the Start menu, 
choose File Explorer and then select a location from the left pane to 
search or browse.
Go to the drive where you store your data (on a basic setup it would be 
C:\) and search (top right search panel) for ".fdb".

All your Legacy data files will show up.

Cheers, Brett

B McL Robinson
(+64) 0277 500 714
PO Box 1252, Hamilton 3240, New Zealand

On 18/06/2024 1:10 am, Anne Hildrum wrote:
At the bottom of my screen to the left (on my computer it looks like a 
magnifier) on the computer I have a search field where I can search my 
whole computer for whatever,
if I search there for *.fdb I get a list of all fdb files I have on my 
computer.


Anne

På mandag 17. juni 2024 14.12.47 (+02:00), skrev sarah hughes:

I do know my way around my computer, and that is a totally
unnecessary and nasty thing to say. I did click on the link for
lost files, but because I now don't have Legacy 9 or 10 on my
computer there is no blue circle or any Legacy screen to find any
files. I have often used the list of files before to find the
right one, but when there is no legacy screen at all, that is
impossible. I would have thought you would understand that.
I have sent an email to support, and let's hope that they reply
without any snide comments!

On Mon, 17 Jun 2024 at 12:45, Cathy Pinner  wrote:

Sarah,
Go back to the article I mentioned before re finding a lost
file. Here's
the link again.

<https://legacyfamilytree.com/help-center/?a=I-lost-my-family-file---id--K-I9BVL_R5SkFN6sY2Vaeg>


It will be there somewhere. When you find it, since you don't
seem to be
good at finding your way around your computer, put it in the
Legacy
default folder for data where the Sample file is, since you
seem able to
find that.   ...\Documents\Legacy Family Tree\Data\ folder.
Then set Options > Customise 1.2 to open your file automatically.
Save your data backup zips to a Google Drive folder and make
sure you
know how to use your data backup with File > Restore File.
In the backup dialogue you will see you can set the folder for
backups.
Cathy
> sarah hughes <mailto:sarahl...@gmail.com>
> Monday, 17 June 2024 7:33 PM
> I thought I saved it to Google Drive, but can't find it, and
so am
> systematically going through every folder. I really do wish
that when
> I had found my Legacy 9, I just stuck with it! Do you thing
either
> uninstalling and reinstalling could help (tho I guess not), or
> restoring pc to earlier time might help?
>
> Thank you
>
>
>
> hpete...@cox.net <mailto:hpete...@cox.net>
> Monday, 17 June 2024 7:18 PM
>
> Sarah
>
> Are you using Windows 11
>
> If so, you files may be in the cloud.
>
> Just a thought
>
> Henry
>
> *From:*LegacyUserGroup
 *On
        > Behalf Of *sarah hughes
    > *Sent:* Monday, June 17, 2024 5:48 AM
> *To:* Legacy User Group 
> *Subject:* Re: [LegacyUG] Tips for Updating to Legacy 10
>
> Hi
>
> Found my FT eventually, installed Legacy 10, but now I have
no Legacy
> tree again! I wish I'd stuck with the old one. I went to the
folder
> where I had saved it, and zilch! Only that silly sample file
comes up.
> I did try restart but that didn't help. Should I uninstall
it, and
> then reinstall it, or put PC back to an earlier time? I will
also look
> through all the other emails re Legacy 10, and see if there is
> anything there to help me. Thank you
>
> On Thu, 13 Jun 2024 at 04:03, Cathy Pinner  <mailto:genea...@gmail.com>> wrote:
>
>
>
> sarah hughes <mailto:sarahl...@gmail.com>
> Monday, 17 June 2024 6:48 PM
> Hi
>
> Found my FT eventually, installed Legacy 10, but now I have
no Legacy
> tree again! I wish I'd stuck with the old one. I went to the
folder
> where I had saved it, and zilch! Only that silly sample file
comes up.
> I did try restart but that didn't help. Should I uninstall
it, and
> then reinstall it, or put PC back to an earlier time? I will
also look
> through all the other email

Re: [LegacyUG] Tips for Updating to Legacy 10

2024-06-18 Thread sarah hughes 
Thanks again for all your help. Just checked and it hasn't disappeared yet!


On Tue, 18 Jun 2024 at 01:54, BMcL Robinson  wrote:

> Similarly, you can look for your data files using File Explorer.
> Open File Explorer from the taskbar or right-click on the Start menu,
> choose File Explorer and then select a location from the left pane to
> search or browse.
> Go to the drive where you store your data (on a basic setup it would be
> C:\) and search (top right search panel) for ".fdb".
> All your Legacy data files will show up.
>
> Cheers, Brett
>
> B McL Robinson
> (+64) 0277 500 714
> PO Box 1252, Hamilton 3240, New Zealand
>
> On 18/06/2024 1:10 am, Anne Hildrum wrote:
>
> At the bottom of my screen to the left (on my computer it looks like a
> magnifier) on the computer I have a search field where I can search my
> whole computer for whatever,
> if I search there for *.fdb I get a list of all fdb files I have on my
> computer.
>
> Anne
>
> På mandag 17. juni 2024 14.12.47 (+02:00), skrev sarah hughes:
>
> I do know my way around my computer, and that is a totally unnecessary and
> nasty thing to say. I did click on the link for lost files, but because I
> now don't have Legacy 9 or 10 on my computer there is no blue circle or any
> Legacy screen to find any files. I have often used the list of files before
> to find the right one, but when there is no legacy screen at all, that is
> impossible. I would have thought you would understand that.
> I have sent an email to support, and let's hope that they reply without
> any snide comments!
>
> On Mon, 17 Jun 2024 at 12:45, Cathy Pinner  wrote:
>
>> Sarah,
>> Go back to the article I mentioned before re finding a lost file. Here's
>> the link again.
>> <
>> https://legacyfamilytree.com/help-center/?a=I-lost-my-family-file---id--K-I9BVL_R5SkFN6sY2Vaeg>
>>
>>
>> It will be there somewhere. When you find it, since you don't seem to be
>> good at finding your way around your computer, put it in the Legacy
>> default folder for data where the Sample file is, since you seem able to
>> find that.   ...\Documents\Legacy Family Tree\Data\ folder.
>> Then set Options > Customise 1.2 to open your file automatically.
>> Save your data backup zips to a Google Drive folder and make sure you
>> know how to use your data backup with File > Restore File.
>> In the backup dialogue you will see you can set the folder for backups.
>> Cathy
>> > sarah hughes <mailto:sarahl...@gmail.com>
>> > Monday, 17 June 2024 7:33 PM
>> > I thought I saved it to Google Drive, but can't find it, and so am
>> > systematically going through every folder. I really do wish that when
>> > I had found my Legacy 9, I just stuck with it! Do you thing either
>> > uninstalling and reinstalling could help (tho I guess not), or
>> > restoring pc to earlier time might help?
>> >
>> > Thank you
>> >
>> >
>> >
>> > hpete...@cox.net <mailto:hpete...@cox.net>
>> > Monday, 17 June 2024 7:18 PM
>> >
>> > Sarah
>> >
>> > Are you using Windows 11
>> >
>> > If so, you files may be in the cloud.
>> >
>> > Just a thought
>> >
>> > Henry
>> >
>> > *From:*LegacyUserGroup  *On
>> > Behalf Of *sarah hughes
>> > *Sent:* Monday, June 17, 2024 5:48 AM
>> > *To:* Legacy User Group 
>> > *Subject:* Re: [LegacyUG] Tips for Updating to Legacy 10
>> >
>> > Hi
>> >
>> > Found my FT eventually, installed Legacy 10, but now I have no Legacy
>> > tree again! I wish I'd stuck with the old one. I went to the folder
>> > where I had saved it, and zilch! Only that silly sample file comes up.
>> > I did try restart but that didn't help. Should I uninstall it, and
>> > then reinstall it, or put PC back to an earlier time? I will also look
>> > through all the other emails re Legacy 10, and see if there is
>> > anything there to help me. Thank you
>> >
>> > On Thu, 13 Jun 2024 at 04:03, Cathy Pinner > > <mailto:genea...@gmail.com>> wrote:
>> >
>> >
>> >
>> > sarah hughes <mailto:sarahl...@gmail.com>
>> > Monday, 17 June 2024 6:48 PM
>> > Hi
>> >
>> > Found my FT eventually, installed Legacy 10, but now I have no Legacy
>> > tree again! I wish I'd stuck with the old one. I went to the folder
>> > where I had saved it, and zilch! Only that silly sample file comes up.
>> >

Re: [LegacyUG] Tips for Updating to Legacy 10

2024-06-18 Thread Cathy Pinner 

Sarah,
It's good to hear you've found your family file.
Write down somewhere where it actually is.
Set Options > Customise 1.2 to open it automatically AND Options > 
Customise 6.1 to the folder it is in.


Cathy


sarah hughes 
Tuesday, 18 June 2024 3:59 PM
Thanks again for all your help. Just checked and it hasn't disappeared 
yet!







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Re: [LegacyUG] Tips for Updating to Legacy 10

2024-06-18 Thread sarah hughes 
Thank you, Cathy. I will do that. And thank you for being so gracious about
my rather unpleasant email. That member from Wrexham was right, you do do a
lot to help other members, and I appreciate that too!

On Tue, 18 Jun 2024 at 09:11, Cathy Pinner  wrote:

> Sarah,
> It's good to hear you've found your family file.
> Write down somewhere where it actually is.
> Set Options > Customise 1.2 to open it automatically AND Options >
> Customise 6.1 to the folder it is in.
>
> Cathy
>
> sarah hughes 
> Tuesday, 18 June 2024 3:59 PM
> Thanks again for all your help. Just checked and it hasn't disappeared yet!
>
>
>
>
>
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
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Re: [LegacyUG] Tips for Updating to Legacy 10

2024-06-18 Thread sarah hughes 
Hi Cathy

I do have a question for you, if you don't mind; well 2 actually!
The 1st is that I usually pin the Legacy site to my task bar, but should I
also use those 2 Customize options that you suggest?
Secondly, I noticed when I was trawling through my folders and files, that
there are an awful lot from the past, ie Legacy 9, in various folder
formats. None of them will open when I try, so can I just delete them all,
and just keep ones from Legacy 10? TIA

Regards, Sarah



On Tue, 18 Jun 2024 at 09:11, Cathy Pinner  wrote:

> Sarah,
> It's good to hear you've found your family file.
> Write down somewhere where it actually is.
> Set Options > Customise 1.2 to open it automatically AND Options >
> Customise 6.1 to the folder it is in.
>
> Cathy
>
> sarah hughes 
> Tuesday, 18 June 2024 3:59 PM
> Thanks again for all your help. Just checked and it hasn't disappeared yet!
>
>
>
>
>
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
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Re: [LegacyUG] Tips for Updating to Legacy 10

2024-06-18 Thread Cathy Pinner 

Sarah,
Q1: Yes you should still set the Customise options I mentioned. It's the 
program that you've probably pinned to the Taskbar, not a particular 
database.
Q2: When you are happy you have your all your data in your Legacy 10 
database you are always opening, yes you can delete other copies you 
find elsewhere. A Legacy database is made up of the main FDB file which 
has the Legacy logo and a number of other files that start filename> but have different extensions. You can delete them. What you 
should keep are data backup zips - at least the last 10 for complete 
peace of mind. Put them in the one folder. You only need the last 2 or 3 
media backup zips.
The reason for keeping more data backups is that we don't always realise 
there is a problem in the database until we go to a particular family we 
may not have looked at for ages. The data backup zip zips together that 
FDB file with the  others with the same family filename.
Legacy 10 now records in Options > Customise your backup folders. Again 
see section 6.


To minimise the need to use a data backup, regularly do File > File 
Maintenance > Check/Repair. Databases are like cars - they need regular 
maintenance.
It's years since I've actually needed to use a data backup due to my 
database becoming unhealthy but I still have some backups going back 
decades. I restore an old one to see what progress I've made and 
sometimes to retrieve people I remember researching but can't find. I 
used to delete people I found didn't belong to the family but sometimes 
I discover later that they do but in a different part of the family. I 
no longer delete but just unlink.


Cathy

sarah hughes 
Tuesday, 18 June 2024 11:03 PM
Hi Cathy

I do have a question for you, if you don't mind; well 2 actually!
The 1st is that I usually pin the Legacy site to my task bar, but 
should I also use those 2 Customize options that you suggest?
Secondly, I noticed when I was trawling through my folders and files, 
that there are an awful lot from the past, ie Legacy 9, in various 
folder formats. None of them will open when I try, so can I just 
delete them all, and just keep ones from Legacy 10? TIA


Regards, Sarah





Cathy Pinner 
Tuesday, 18 June 2024 4:10 PM
Sarah,
It's good to hear you've found your family file.
Write down somewhere where it actually is.
Set Options > Customise 1.2 to open it automatically AND Options > 
Customise 6.1 to the folder it is in.


Cathy


sarah hughes 
Tuesday, 18 June 2024 3:59 PM
Thanks again for all your help. Just checked and it hasn't disappeared 
yet!





BMcL Robinson 
Tuesday, 18 June 2024 8:53 AM
Similarly, you can look for your data files using File Explorer.
Open File Explorer from the taskbar or right-click on the Start menu, 
choose File Explorer and then select a location from the left pane to 
search or browse.
Go to the drive where you store your data (on a basic setup it would 
be C:\) and search (top right search panel) for ".fdb".

All your Legacy data files will show up.

Cheers, Brett

B McL Robinson
(+64) 0277 500 714
PO Box 1252, Hamilton 3240, New Zealand
On 18/06/2024 1:10 am, Anne Hildrum wrote:






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Re: [LegacyUG] Tips for Updating to Legacy 10

2024-06-19 Thread sarah hughes 
Many thanks, Cathy

On Wed, 19 Jun 2024 at 02:34, Cathy Pinner  wrote:

> Sarah,
> Q1: Yes you should still set the Customise options I mentioned. It's the
> program that you've probably pinned to the Taskbar, not a particular
> database.
> Q2: When you are happy you have your all your data in your Legacy 10
> database you are always opening, yes you can delete other copies you
> find elsewhere. A Legacy database is made up of the main FDB file which
> has the Legacy logo and a number of other files that start  filename> but have different extensions. You can delete them. What you
> should keep are data backup zips - at least the last 10 for complete
> peace of mind. Put them in the one folder. You only need the last 2 or 3
> media backup zips.
> The reason for keeping more data backups is that we don't always realise
> there is a problem in the database until we go to a particular family we
> may not have looked at for ages. The data backup zip zips together that
> FDB file with the  others with the same family filename.
> Legacy 10 now records in Options > Customise your backup folders. Again
> see section 6.
>
> To minimise the need to use a data backup, regularly do File > File
> Maintenance > Check/Repair. Databases are like cars - they need regular
> maintenance.
> It's years since I've actually needed to use a data backup due to my
> database becoming unhealthy but I still have some backups going back
> decades. I restore an old one to see what progress I've made and
> sometimes to retrieve people I remember researching but can't find. I
> used to delete people I found didn't belong to the family but sometimes
> I discover later that they do but in a different part of the family. I
> no longer delete but just unlink.
>
> Cathy
> > sarah hughes 
> > Tuesday, 18 June 2024 11:03 PM
> > Hi Cathy
> >
> > I do have a question for you, if you don't mind; well 2 actually!
> > The 1st is that I usually pin the Legacy site to my task bar, but
> > should I also use those 2 Customize options that you suggest?
> > Secondly, I noticed when I was trawling through my folders and files,
> > that there are an awful lot from the past, ie Legacy 9, in various
> > folder formats. None of them will open when I try, so can I just
> > delete them all, and just keep ones from Legacy 10? TIA
> >
> > Regards, Sarah
> >
> >
> >
> >
> >
> > Cathy Pinner 
> > Tuesday, 18 June 2024 4:10 PM
> > Sarah,
> > It's good to hear you've found your family file.
> > Write down somewhere where it actually is.
> > Set Options > Customise 1.2 to open it automatically AND Options >
> > Customise 6.1 to the folder it is in.
> >
> > Cathy
> >
> >
> > sarah hughes 
> > Tuesday, 18 June 2024 3:59 PM
> > Thanks again for all your help. Just checked and it hasn't disappeared
> > yet!
> >
> >
> >
> >
> > BMcL Robinson 
> > Tuesday, 18 June 2024 8:53 AM
> > Similarly, you can look for your data files using File Explorer.
> > Open File Explorer from the taskbar or right-click on the Start menu,
> > choose File Explorer and then select a location from the left pane to
> > search or browse.
> > Go to the drive where you store your data (on a basic setup it would
> > be C:\) and search (top right search panel) for ".fdb".
> > All your Legacy data files will show up.
> >
> > Cheers, Brett
> >
> > B McL Robinson
> > (+64) 0277 500 714
> > PO Box 1252, Hamilton 3240, New Zealand
> > On 18/06/2024 1:10 am, Anne Hildrum wrote:
> >
> >
> >
>
>
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Re: [LegacyUG] Tips for Updating to Legacy 10

2024-06-19 Thread Peter Bottrell 
Peter and Audrey Bottrell
4/44 Lockhart Street
Como 6152
Western Australia

+61 8 9313 1234


On Tue, 18 Jun 2024 at 1:36 AM, sarah hughes  wrote:

> I have finally got my FT back! After clicking on practically every
> file/folder on my laptop to try and get one of the Sample ones to open, I
> finally did. But when I went through all the list my tree still wasn't
> there. Then I just clicked on something to refresh the list of recent files
> and the 3rd one was my tree! A box popped up to ask me to transfer stuff to
> Legacy 10, and Voila!
> Thank you all for trying to help me.
>
> On Mon, 17 Jun 2024 at 14:11, Anne Hildrum  wrote:
>
>> At the bottom of my screen to the left (on my computer it looks like a
>> magnifier) on the computer I have a search field where I can search my
>> whole computer for whatever,
>> if I search there for *.fdb I get a list of all fdb files I have on my
>> computer.
>>
>> Anne
>>
>> På mandag 17. juni 2024 14.12.47 (+02:00), skrev sarah hughes:
>>
>> I do know my way around my computer, and that is a totally unnecessary
>> and nasty thing to say. I did click on the link for lost files, but because
>> I now don't have Legacy 9 or 10 on my computer there is no blue circle or
>> any Legacy screen to find any files. I have often used the list of files
>> before to find the right one, but when there is no legacy screen at all,
>> that is impossible. I would have thought you would understand that.
>> I have sent an email to support, and let's hope that they reply without
>> any snide comments!
>>
>> On Mon, 17 Jun 2024 at 12:45, Cathy Pinner  wrote:
>>
>>> Sarah,
>>> Go back to the article I mentioned before re finding a lost file. Here's
>>> the link again.
>>> <
>>> https://legacyfamilytree.com/help-center/?a=I-lost-my-family-file---id--K-I9BVL_R5SkFN6sY2Vaeg>
>>>
>>>
>>> It will be there somewhere. When you find it, since you don't seem to be
>>> good at finding your way around your computer, put it in the Legacy
>>> default folder for data where the Sample file is, since you seem able to
>>> find that.   ...\Documents\Legacy Family Tree\Data\ folder.
>>> Then set Options > Customise 1.2 to open your file automatically.
>>> Save your data backup zips to a Google Drive folder and make sure you
>>> know how to use your data backup with File > Restore File.
>>> In the backup dialogue you will see you can set the folder for backups.
>>> Cathy
>>> > sarah hughes <mailto:sarahl...@gmail.com>
>>> > Monday, 17 June 2024 7:33 PM
>>> > I thought I saved it to Google Drive, but can't find it, and so am
>>> > systematically going through every folder. I really do wish that when
>>> > I had found my Legacy 9, I just stuck with it! Do you thing either
>>> > uninstalling and reinstalling could help (tho I guess not), or
>>> > restoring pc to earlier time might help?
>>> >
>>> > Thank you
>>> >
>>> >
>>> >
>>> > hpete...@cox.net <mailto:hpete...@cox.net>
>>> > Monday, 17 June 2024 7:18 PM
>>> >
>>> > Sarah
>>> >
>>> > Are you using Windows 11
>>> >
>>> > If so, you files may be in the cloud.
>>> >
>>> > Just a thought
>>> >
>>> > Henry
>>> >
>>> > *From:*LegacyUserGroup  *On
>>> > Behalf Of *sarah hughes
>>> > *Sent:* Monday, June 17, 2024 5:48 AM
>>> > *To:* Legacy User Group 
>>> > *Subject:* Re: [LegacyUG] Tips for Updating to Legacy 10
>>> >
>>> > Hi
>>> >
>>> > Found my FT eventually, installed Legacy 10, but now I have no Legacy
>>> > tree again! I wish I'd stuck with the old one. I went to the folder
>>> > where I had saved it, and zilch! Only that silly sample file comes up.
>>> > I did try restart but that didn't help. Should I uninstall it, and
>>> > then reinstall it, or put PC back to an earlier time? I will also look
>>> > through all the other emails re Legacy 10, and see if there is
>>> > anything there to help me. Thank you
>>> >
>>> > On Thu, 13 Jun 2024 at 04:03, Cathy Pinner >> > <mailto:genea...@gmail.com>> wrote:
>>> >
>>> >
>>> >
>>> > sarah hughes <mailto:sarahl...@gmail.com>
>>> > Monday, 17 June 2024 6:48 PM
>>> > Hi
>