Re: egged.co.il works

2003-03-13 Thread linux_il
On Tue, Mar 11, 2003 at 11:35:27PM +0200, Herouth Maoz wrote:
> At 18:47 +0200 on 11/3/2003, Alon Altman wrote:
> 
> 
> >  The question is- does it support MSIE 7.0? The answer: They don't know.
> 
> This question is the same for a standards-compliant site, because you 
> don't know when one of the browsers is going to pick up on a new 
> standard and ruin everything. This has happened to me lately: I've 
> always used cookies for sessions, it's as standard as muck. Now 
> marketing has asked me to put that site within a frame so that "the 
> location bar will show our domain and nothing else". The frameset is 
> in domain A, the frame within it is in domain B. So far, no standards 
> broken, Mozilla works perfectly, MSIE 5.5 works, hunky dory.

Frames are evil, evil evil!

Anyway, try sticking the following header:
P3P: CP="NON"

(with quotes).

> 
> But MSIE 6 doesn't accept my cookie. This is because is an early 

I don't think you losed something from supporting standards so far,
you would have hit this wall even while using MSIE's dialect wouldn't
you?

> So that argument is out the window as well.

I wasn't convinced, not by this example anyway.

Cheers,
--Amos

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Re: egged.co.il works

2003-03-12 Thread Oleg Goldshmidt
Daniel Vainsencher <[EMAIL PROTECTED]> writes:

> The costs above might (or might not. ideas for numbers anyone?) be an
> order of magnitude higher than the cost of simply maintaining a site
> with good foundations

OK, a slightly different angle, but in the good old tradition of
stupid back-of-the-envelope calculations:

Suppose the company in question is a credit card company. Let's say I
have a card of theirs free of charge (due to a special promotion via
my employer), and the only revenue the company sees from me is a fixed
small percentage of every transaction that retailers pay them. I have
no idea what the commission is, but let's assume that it is C per
cent, with 1% fiducial value [in fact, I would not be surprised if the
commission is something like 4%, but I don't know]. Assume also that on
the average my monthly credit card transactions sum up to T, with
fiducial value of NIS 5,000 - not too much for a family, is it?

The revenue the credit card company has from my transactions over a
year can be calculated as

R = 12*C*T = 12*0.01*5000*[C/0.01]*[T/5000] = NIS 600*[C/0.01]*[T/5000]

How much would a company pay for development of a web site? Rather,
how much *more* would the company pay to a qualified experienced web
developer instead of a high school dropout? Let's scale the extra *one
time* development expense (i.e. not counting maintenance), D, to NIS
15,000. Note that this number has absolutely no foundation, I hope
that web developers among us will be able to give a better estimate.

Now, let's say that making the site standard-compliant will help the
company gain (or retain) N customers like myself who use "alternative"
browsers (or are handicapped, or whatever).  How large should N be to
stick to standards and break even in 1 year?  We get

  [D/15000]
  N = D/R = 25 -. [*]
   [C/0.01]*[T/5000]

That is, if the company manages to keep 25 customers or gain 25
customers or some combination thereof by sticking to standards, it
will recoup the difference in one time initial development investment
in 1 year.

Of course, if the company stands to lose customers that absolutely
must have the latest four-dimentional animation IE trick of the web
site that shows them their transactions and maybe allows them to
download application forms, then N must be the difference. Most
likely, no one will ever complain about that. 

Also note that there are other operational expenses per customer.
These are likely to be relatively small because of economy of
scale. You can add that to D if you want.

If maintenance of the site over the year is, as we assert, cheaper for
a standard-compliant site, the calculation needs to be adjusted by
decreasing D accordingly.

This does not take into account poorly quantifiable but often
surprisingly expensive items like reputation etc. Say they are
factored into N somehow.

Find out what C really is (note that N is inversely proportional to
C), and insert your favourite D and T into [*] to skew the argument
either way. Note also how D/T becomes a useful self-similarity
parameter in [*] ;-).

-- 
Oleg Goldshmidt | [EMAIL PROTECTED]

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Re: egged.co.il works

2003-03-12 Thread Oleg Goldshmidt
"Nadav Har'El" <[EMAIL PROTECTED]> writes:

> Issues of discrimination ("blind people can't use your site", "10%
> of the Israelis can't use your site", "Bank Hapoalim doesn't
> descriminate thus!") and future certainty ("the moment IE 7 comes
> out, your site *may* stop working!") may also mean something to the
> honest, forward-looking, manager.

Correct, but note that all of the above can be translated into money terms
that *any* manager should be able to understand...

> Of course, to a greedy manager with plans to keep his office for only the
> next year and caring just about short-term profits, such arguments will not
> be relevant.

True.

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Re: egged.co.il works

2003-03-12 Thread Nadav Har'El
On Wed, Mar 12, 2003, Oleg Goldshmidt wrote about "Re: egged.co.il works":
>...
> Ultimately, the people needed to be convinced are decision-makers, not
> techies. Decision-makers can only be convinced by money arguments. If
>...
> Coming back to Shachar's original request for ammunition, please give
> him economic arguments in favor of standard compliance. No other
> arguments are relevant in the context, IMHO. 

This is a good point, but not entirely true. Issues of discrimination
("blind people can't use your site", "10% of the Israelis can't use your
site", "Bank Hapoalim doesn't descriminate thus!") and future certainty
("the moment IE 7 comes out, your site *may* stop working!") may also mean
something to the honest, forward-looking, manager.

Of course, to a greedy manager with plans to keep his office for only the
next year and caring just about short-term profits, such arguments will not
be relevant.

-- 
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[EMAIL PROTECTED] |-
Phone: +972-53-245868, ICQ 13349191 |The trouble with political jokes is they
http://nadav.harel.org.il   |get elected.

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Re: egged.co.il works

2003-03-12 Thread Daniel Vainsencher
The things that make a long term operational system cheap have several
levels. 

Before explaining the rest of this argument, it's important to make sure
the person you're talking does see how his website is his banks most
important (long term), and fragile channel for selling his services.
People will use it more and more, and people that use it can easily
switch if they feel the service they get is not trustworthy, because
they come to depend on it. So the website is something that needs to
always work perfectly. Any failure will cost money (lost customers), and
fixing the deviations will also cost a lot of money, because it'll be
urgent. And fixing things quickly requires the expensive people, which
then are in a position to name their price.

The way to avoid this, is not to depend on technologies that will
require messing around with. Since MS-specific technology is very fast
changing, the more one uses it, the more one will be subject to the
above effects.

Standards based sites are quite likely to work for as long as possible,
with minimal effect from anyone's changing technologies. Even if MS puts
out a client technology that breaks with the standard, the bank is less
affected, because it'll probably break lots of things, and be (properly)
seen as MS's fault. This last part is a little shakey, because MS sure
are good at having others pay for their choices, try not to need it.

The costs above might (or might not. ideas for numbers anyone?) be an
order of magnitude higher than the cost of simply maintaining a site
with good foundations, and even worse, they will appear as crises, and
be laid at the door of the IT manager in charge whenever they happen.
Hiring a few more costly personnel to do a proper site, OTOH, can be
presented as a wise investment. If permanently employed, then once the
site is stable, they can be used to modify the site to serve whatever
business opportunities come up. Occaisonally having opportunities
because of a wise investment is a better prospect for an IT manager than
occaisonally having crises.

Depending on the IQ of higher management, of course, but we're allowed
to hope.

Daniel

> > because the vast majority of web developpers are too used to ASP, dev
> > studio, frontpage, wizards and wysiwyg and other ra'ot kholot, tfu tfu
> > tfu. They are the cheap workforce. they may know how to read HTML but
> > they feel lost in it, and they would never dive into it.
> > 
> > the ones who DO dive in there are too expensive to justify the budget I
> > guess. 
> 
> Ultimately, the people needed to be convinced are decision-makers, not
> techies. Decision-makers can only be convinced by money arguments. If
> you decide that it is cheaper for Bank Leumi to offer an
> IE5.5SP1889-whatever-specific web site, *taking all the relevant
> factors into account*, then you'd better not even raise the issue at
> all with Bank Leumi.
> 
> Coming back to Shachar's original request for ammunition, please give
> him economic arguments in favor of standard compliance. No other
> arguments are relevant in the context, IMHO. 
> 
> -- 
> Oleg Goldshmidt | [EMAIL PROTECTED]
> 
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Re: egged.co.il works

2003-03-12 Thread Oleg Goldshmidt
Ira Abramov <[EMAIL PROTECTED]> writes:

> Quoting Oleg Goldshmidt, from the post of Wed, 12 Mar:
> > > > 1. Should be cheaper to develop and maintain.
> > > 
> > > Sadly, I think we have reached the conclusion it's not exactly correct
> > > anymore.
> > 
> > Why not? 
> 
> because the vast majority of web developpers are too used to ASP, dev
> studio, frontpage, wizards and wysiwyg and other ra'ot kholot, tfu tfu
> tfu. They are the cheap workforce. they may know how to read HTML but
> they feel lost in it, and they would never dive into it.
> 
> the ones who DO dive in there are too expensive to justify the budget I
> guess. 

Same argument over and over again. The above is only true if you do
not put a price tag on the implications. As I mentioned in one of the
previous postings, taking that into account correctly *may* still
leave the argument valid, but I suspect that practically no one does
any calculations of this kind before making ther IE-only-is-cheaper
claim. No do they ask themselves whether they are rich enough to
afford "the cheap workforce."

Ultimately, the people needed to be convinced are decision-makers, not
techies. Decision-makers can only be convinced by money arguments. If
you decide that it is cheaper for Bank Leumi to offer an
IE5.5SP1889-whatever-specific web site, *taking all the relevant
factors into account*, then you'd better not even raise the issue at
all with Bank Leumi.

Coming back to Shachar's original request for ammunition, please give
him economic arguments in favor of standard compliance. No other
arguments are relevant in the context, IMHO. 

-- 
Oleg Goldshmidt | [EMAIL PROTECTED]

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Re: egged.co.il works

2003-03-12 Thread Ira Abramov
Quoting Oleg Goldshmidt, from the post of Wed, 12 Mar:
> > > 1. Should be cheaper to develop and maintain.
> > 
> > Sadly, I think we have reached the conclusion it's not exactly correct
> > anymore.
> 
> Why not? 

because the vast majority of web developpers are too used to ASP, dev
studio, frontpage, wizards and wysiwyg and other ra'ot kholot, tfu tfu
tfu. They are the cheap workforce. they may know how to read HTML but
they feel lost in it, and they would never dive into it.

the ones who DO dive in there are too expensive to justify the budget I
guess. almost nobody edits HTML directly in this market anymore because
it's time consuming and expensive compared to Q&D web shops. Ask Reuven
Lerner how hard it is to fight the competition in such a market. Being
right is not always easy, and people prefer a susita with a fake
mercedes body over even the cheapest peugeot. phooey.

-- 
Japanese god of fertility
Ira Abramov

http://ira.abramov.org/email/ This post is encrypted twice with ROT-13.
Documenting or attempting to crack this encryption is illegal.

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Re: egged.co.il works

2003-03-12 Thread Oleg Goldshmidt
[EMAIL PROTECTED] writes:

> Quoting Oleg Goldshmidt <[EMAIL PROTECTED]>:
> 
> > > Sadly, I think we have reached the conclusion it's not exactly correct
> > > anymore.
> > 
> > Why not?
> 
> For one reason: if, as you suggested to me, you have to keep your web
> programmers informed of new standards all the time, it costs you money. After
> all, they have to learn every new shtick on the w3c. HTML4 standard has turned
> to XHTML? Update the site. Hours of work, mucho dinero.

I don't see why?

> 
> Or you can keep it on the old standard, and risk breaking at some point.

Well, it is my impression that standard-defining bodies are quite
careful about backwards compatibility: standards break old
functionality  when there is a really good reason to. Your example 
sounds like one such case to me: there is a real privacy reason behind
this [disclaimer: I am saying this on the basis of what you wrote and
a bit of common sense that may be wrong - I am not an expert on this
by any measure]. It would seem to me that understanding why it has
been decided this should go into the standard is an issue to be
discussed between you and the suits.

-- 
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Re: egged.co.il works

2003-03-12 Thread Oleg Goldshmidt
[EMAIL PROTECTED] writes:

> Quoting Oleg Goldshmidt <[EMAIL PROTECTED]>:
> 
> > Now your situation only strengthens the agrument for standards. If you
> > ignore the standards the IE6 users (and possibly Mozilla 1.4 users in
> > a few months, and Opera 9.118 or whatever, etc) will see your site as
> > broken.  Which it is, because standards are ignored.
> 
> Not exactly. Not having a privacy policy is not "breaking standards" anymore
> than "not having DHTML" on the site, or "Not using Unicode character
> representations".

Quite possibly not. The other side - the browser - does have a privacy
policy, or at least may have a privacy policy. Now you are using
privacy-related stuff (cookies), and you need to talk to the other
guy. The standards define the way two entities with differing policies
can talk to each other, even without knowing each other's specific policies.

If the policies are incompaticle for non-technical reasons, that's
another matter. IIRC, you cannot use, say, the Jerusalem Post site if
you don't accept cookies as a matter of privacy policy. Technical
standards do not define that. They say, cookies are standard, and
one's browser should support them. Whether or not you are wiling to
use them vis-a-vis JP is your decision.

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Re: egged.co.il works

2003-03-12 Thread herouth
Quoting Oleg Goldshmidt <[EMAIL PROTECTED]>:

> > Sadly, I think we have reached the conclusion it's not exactly correct
> > anymore.
> 
> Why not?

For one reason: if, as you suggested to me, you have to keep your web
programmers informed of new standards all the time, it costs you money. After
all, they have to learn every new shtick on the w3c. HTML4 standard has turned
to XHTML? Update the site. Hours of work, mucho dinero.

Or you can keep it on the old standard, and risk breaking at some point.

Herouth

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Re: egged.co.il works

2003-03-12 Thread herouth
Quoting Oleg Goldshmidt <[EMAIL PROTECTED]>:


> Now your situation only strengthens the agrument for standards. If you
> ignore the standards the IE6 users (and possibly Mozilla 1.4 users in
> a few months, and Opera 9.118 or whatever, etc) will see your site as
> broken.  Which it is, because standards are ignored.

Not exactly. Not having a privacy policy is not "breaking standards" anymore
than "not having DHTML" on the site, or "Not using Unicode character
representations".

There is something to be said of standards - or usage of standards - which makes
them mandatory with no sensible backward-compatibility. One day, having a site
without a privacy policy is standard, the next, it isn't?

Herouth

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Re: egged.co.il works

2003-03-12 Thread Oleg Goldshmidt
Herouth Maoz <[EMAIL PROTECTED]> writes:

> At 18:47 +0200 on 11/3/2003, Alon Altman wrote:
> 
> >   The question is- does it support MSIE 7.0? The answer: They don't know.
> 
> This question is the same for a standards-compliant site, because you
> don't know when one of the browsers is going to pick up on a new
> standard and ruin everything. 

If a site is ruined by a new - but existing - standard it cannot
really be called compliant, can it? See below...

> This has happened to me lately: I've
> always used cookies for sessions, it's as standard as muck. Now
> marketing has asked me to put that site within a frame so that "the
> location bar will show our domain and nothing else". The frameset is
> in domain A, the frame within it is in domain B. So far, no standards
> broken, Mozilla works perfectly, MSIE 5.5 works, hunky dory.
> 
> But MSIE 6 doesn't accept my cookie. This is because is an early
> adopter of a W3C standard called P3P, which is a standard defining
> privacy policies. Apparently, in default mode MSIE 6 accepts cookies
> from the main domain of a given page (i.e. the frameset), but requires
> something called "Compact policy" to be sent over, in order for it to
> accept the cookie (which comes from domain B). Darn, now I have to
> study the P3P standard, study the part about compact policies, learn
> what I have to stick there 

Well, if you are working for a web development company that crerates
web sites on a contract basis, then it looks like a very good
investment for you company to let you learn the new standards...

> (and nobody in marketing is going to tell
> me what our actual privacy policy is, because we don't actually have
> one) to make it work. In the meantime, many users can't register to
> our service. To them, the site is "broken" (unless we convince them to
> change the default security setting, and I don't like doing that).

And if you do web development in-house, on a one-time basis, then it
is between you and your colleagues in marketing - it's your jobs - to
analyze the situation and factor the time you need to spend on
learning the new standard to implement the ideas of marketing. You
need to get together - geeks, marketeers, and beancounters, and it's
your job to spell out what is involved on the technical
side, it is the marketeers job to explain why it is needed, and it
is the job of the beancounters to figure out if your company can
afford doing it. One of the possible solutions may be to outsource it
to someone who is already fluent in the stuff and can do it faster and
at a lower cost. There will be a hidden component to the cost there
becuase your company will not gain in-house expertise.

Now your situation only strengthens the agrument for standards. If you
ignore the standards the IE6 users (and possibly Mozilla 1.4 users in
a few months, and Opera 9.118 or whatever, etc) will see your site as
broken.  Which it is, because standards are ignored.

Again, your suits asked for a feature. The proper way to implement the
feature is through standards. It is possible to do it faster breaking
the standards, but it will cause problems for some of your
clients. The only way to claim out of hand that the quick'n'dirty
non-standard way is cheaper is to ignore the cost of lost business and
reputation. That's a business decision, and no one can tell the
management how to run their company. One can, and should explain the
drawbacks - in financial terms - to them.

Incidentally, losing a part of the customer base may in some cases be
cheaper than keeping it. Thius is what "out of hand" means in the
previous paragraph. I suspect the claim is made without proper
consideration in the vast majority of cases (can you make a
back-of-the-envelope estimate of the cost of your learning P3P vs the
cost of losing business because IE6 and likely other stuff will be broken?).

> So that argument is out the window as well.

Yep.

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Re: egged.co.il works

2003-03-12 Thread Oleg Goldshmidt
Ira Abramov <[EMAIL PROTECTED]> writes:

> Quoting Shaul Karl, from the post of Tue, 11 Mar:
> > 
> > 1. Should be cheaper to develop and maintain.
> 
> Sadly, I think we have reached the conclusion it's not exactly correct
> anymore.

Why not? 

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Re: egged.co.il works

2003-03-11 Thread Herouth Maoz
At 18:47 +0200 on 11/3/2003, Alon Altman wrote:


  The question is- does it support MSIE 7.0? The answer: They don't know.
This question is the same for a standards-compliant site, because you 
don't know when one of the browsers is going to pick up on a new 
standard and ruin everything. This has happened to me lately: I've 
always used cookies for sessions, it's as standard as muck. Now 
marketing has asked me to put that site within a frame so that "the 
location bar will show our domain and nothing else". The frameset is 
in domain A, the frame within it is in domain B. So far, no standards 
broken, Mozilla works perfectly, MSIE 5.5 works, hunky dory.

But MSIE 6 doesn't accept my cookie. This is because is an early 
adopter of a W3C standard called P3P, which is a standard defining 
privacy policies. Apparently, in default mode MSIE 6 accepts cookies 
from the main domain of a given page (i.e. the frameset), but 
requires something called "Compact policy" to be sent over, in order 
for it to accept the cookie (which comes from domain B). Darn, now I 
have to study the P3P standard, study the part about compact 
policies, learn what I have to stick there (and nobody in marketing 
is going to tell me what our actual privacy policy is, because we 
don't actually have one) to make it work. In the meantime, many users 
can't register to our service. To them, the site is "broken" (unless 
we convince them to change the default security setting, and I don't 
like doing that).

So that argument is out the window as well.

Herouth
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Re: egged.co.il works

2003-03-11 Thread Oron Peled
On Tue, 11 Mar 2003 07:20:52 +0200
"Reuven M. Lerner" <[EMAIL PROTECTED]> wrote:
> Given that the Web will be an increasingly important part of the
> Leumi infrastructure, it seems to me that Leumi should be pushing
> for a neutral body to define the standards for that
> infrastructure, rather than a company with clear commercial
> interests.

The latest rumors about how Leumi was hit by the "Slammer" just
confirm the deep penetration of M$ software into the bank.

So they even trust MS-SQL for their infrastructure... should
I say more?

Shachar, it looks to me the only arguments that may be relevant
in this (tough) case, are those that were mentioning lower
support headaches by sticking to standards.


Oron Peled Voice/Fax: +972-4-8228492
[EMAIL PROTECTED]  http://www.actcom.co.il/~oron

Two things are infinite: the universe and human stupidity; and I'm
not sure about the universe.  [Albert Einstein].

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Re: egged.co.il works

2003-03-11 Thread Alon Altman
On Tue, 11 Mar 2003, Ira Abramov wrote:
> > 4. Doesn't force the clients into specific browsers, which enhances
> >the clients freedom.
>
> "Now that's crazy talk! we've tested and it works on MSIE5, 5.5 AND
> 6.0!"

  The question is- does it support MSIE 7.0? The answer: They don't know. If
they have built to standard they would have guaranteed it work on all future
versions of IE or any other browser out there.

  Alon

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Re: egged.co.il works

2003-03-11 Thread Ira Abramov
Quoting Shaul Karl, from the post of Tue, 11 Mar:
> 
> 1. Should be cheaper to develop and maintain.

Sadly, I think we have reached the conclusion it's not exactly correct
anymore.

but what annoys me is that banks (who for tax reasons are recognised as
"Malkar" in Israel!!!) boast multi-million dollar profits, Leumi in
particular just launched a 3-4 million $$$ campaign a while ago (remember
the "human bridge" ad on TV?), raise the amlot, lower the pakam
interest, and yet have the khuzpah to tell us they can't afford another
$15K (at a VERY extreme estimate!) to make the damn site standard.

> 2. Easier to support multiple languages: Hebrew + Arabic + Russian +
>Rumanian + Portugaze (is this what is used in the Philippine)? +
>Thai + ...

Portuguese is spoken in Macao, Angola, Mozambique, Cape Verde Portugal
and a tiny place called Brazil. In the Philippines you may find Ilocano
and Filipino. I don't think standard compliance will help porting the
site between LTR languages as such though, that's more of a question for
the application designers. LTR and RTL support of the same app IS a
question for the web designers as well :)

> 3. Should be faster and convenient to the clients at the expense of 
>the site resources since, as far as I understand, delegating more
>work to the clients is done in a sub standard ways.

huh?

> 4. Doesn't force the clients into specific browsers, which enhances
>the clients freedom.

"Now that's crazy talk! we've tested and it works on MSIE5, 5.5 AND
6.0!"

and the excuse of "opera+gecko are only 3 promil, THEY are not the
standard" plays into their hands here.

ouch. in a world where MSIE is the de facto standard, it's hard to
convince any capitalist that the w3c are holier :(

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Re: egged.co.il works

2003-03-11 Thread Shaul Karl
On Mon, Mar 10, 2003 at 03:02:06PM +0200, Shachar Shemesh wrote:
> Hi all,
> 
> I am meeting the person in charge of the internet infrastructures for 
> Leumi Bank in about two weeks. This is someone who seem ready to listen 
> (though it doesn't sound as if it is going to be easy to convince), and 
> has the authority to order a change if he is convinced.
> 
> Now I need ammunition. Please help me with a set of reasons why making 
> the site actually work with Mozilla is in their best interests.
> 


  I think you should forget about specific browsers and concentrate on
standards compliant. It does sound better. As for ammunition:

1. Should be cheaper to develop and maintain.
2. Easier to support multiple languages: Hebrew + Arabic + Russian +
   Rumanian + Portugaze (is this what is used in the Philippine)? +
   Thai + ...
3. Should be faster and convenient to the clients at the expense of 
   the site resources since, as far as I understand, delegating more
   work to the clients is done in a sub standard ways.
4. Doesn't force the clients into specific browsers, which enhances
   the clients freedom.
 
  Feel free to dismiss any of these arguments. I have next to zero web
skills. Hopefully there is something in each of them.


>Shachar
> 
> Shachar Shemesh wrote:
> 
> >Of this list, 1yashir, discount and kupat holim seem the most urgent 
> >to me. That's because they are suppliers that, if you happen to be 
> >their customer, it is very difficult for you to switch.
> >
> >I'll let you know what I came up with.
> >
> >   Shachar
> >
> >Shoshannah Forbes wrote:
> >
> >>
> >>>I am willing to take that one up as a representative of an official 
> >>>body, and try to get things changed. I would, however, ask you to 
> >>>help me focuse my efforts. Please give a quick vote of the site 
> >>>whose lack of support for konq/moz is the most troubling, and let me 
> >>>know. I think Bank Leumi is the candidate for this. Anyone else?
> >>
> >>
> >>
> >>Two places to start:
> >>http://tinyurl.com/6u4z (from bugzilla)
> >>http://www.mozilla.org.il/evangel.shtml (scroll down to see the list)
> >>
> >>
> >>
> >>
> >>
> >
> >
> 
> 
> -- 
> Shachar Shemesh
> Open Source integration consultant
> Home page & resume - http://www.shemesh.biz/
> 
> 
> 
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-- 

Shaul Karl, [EMAIL PROTECTED] e t

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Re: egged.co.il works

2003-03-10 Thread Guy Baruch


Gilad Ben-Yossef wrote:

Here is my take for a structured argument:

The argument usually presented in regard for making sub-standart sites 
that only work for a specific browseris that statistics show that the 
% of users using this product is so big that the economical incentive 
to make a standart based site that will work with all standart 
supporting browser is so low.

This argument is false because it overlooks the the profile of 
customers which use these "other" browsers:

These people are sophisticated customers. They are often high tech 
workers and other high paid white collar proffesionals or students 
that would be such customers in the future.
snipped ...

Sorry Gilad, but it seems like you're way out of your depth (no offense, 
so am I) here:
such an argument as you wish to make must be based on market data in 
order to
make an impact on decision makers.

You say that this "early adopt, high tech" segment has high financial 
activity indices.
Regardless of wether this looks justified to me (not completely), the 
important numbers are
the income and spending expectancies; these you must _know_ in order to 
make a convincing
argument, and not a cathedral-bazaar-like manifesto (no disrespect there 
either, just that
it won't convince managers).

I believe that the argument for standard-compliance, backed up by papers 
regarding
its ease of maintainance and its long-time savings, still looks more 
convincing.

--
-- regards
+---
+ Guy Baruch , Plasma Laboratory, Weizmann Institue.
+ mailto:[EMAIL PROTECTED]
+ phone: 972-8-934-2211
+---
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But let the greater villain loose
That steals the common from the goose.
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Re: egged.co.il works

2003-03-10 Thread Reuven M. Lerner
> "Shachar" == Shachar Shemesh <[EMAIL PROTECTED]> writes:

Shachar> Please help me with a set of reasons why making the site
Shachar> actually work with Mozilla is in their best interests.

I can think of two arguments:

(1) I don't want to see the Leumi site work with Mozilla.  I want it
to work with established standards.  Given that it's just as easy
(in most cases) to create sites that work with standards or
without them, why not choose the option that works with the
maximum number of users?  If they were to test on IE/Windows,
Mozilla/Windows and Mozilla/Linux, they would quickly discover
most (but admittedly not all) of the issues with their site.

(2) By creating the site for IE, Leumi is basically letting Microsoft
dictate the way in which the Web will work.  Leumi will presumably
use the Web more and more, and will offer more and more services
to Web-based customers -- both to save money by freeing up live
staff, and to be more accessible outside of bank hours.  

Given that the Web will be an increasingly important part of the
Leumi infrastructure, it seems to me that Leumi should be pushing
for a neutral body to define the standards for that
infrastructure, rather than a company with clear commercial
interests.

Reuven

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Bank Leumi website (was- Re: egged.co.il works)

2003-03-10 Thread Shoshannah Forbes
Well, Mozilla =! Linux

Mozilla (and other gecko browsers) are used also on Mac and on Windows. 
As more and more people are getting tired of IE security problems, more 
and more people, on many platforms, are using Gecko browsers.

Also, if the sites is focused on standards, he will not have to rush to 
fix it when the next version of IE comes out...

many good links on resources on this subject can be found here:
http://maccaws.org/wiki/index.php?page=ResearchLinks
I am also asking in their mailing list for more pointers.

On Monday, Mar 10, 2003, at 16:03 Asia/Jerusalem, Shachar Shemesh wrote:

The thing is that unless the activex rabbit is pulled, he has no case 
FOR supporting Linux, except "money saving", to which I can always 
reply with "standards complient".


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Re: egged.co.il works

2003-03-10 Thread Eran Tromer
On 2003/03/10 16:03, Shachar Shemesh wrote:

> Only about 1% of the people who browse the internet do so from Linux
> (http://www.google.com/press/zeitgeist.html).
> My site (http://www.shemesh.biz), which was published mostly on Linux
> related forums (here through my sig, Wine, Haifux) gets about 50% hit by
> Windows machines, and only about 41% by Linux.

For all it's worth:

haayal.co.il  86% MSIE   3.7% Mozilla   3.0% Netscape
fisheye.co.il 90% MSIE   3.4% Mozilla   1.6% Netscape
sf-f.org.il   89% MSIE   1.6% Mozilla   1.6% Netscape

The rest are mostly crawlers, worms and users behind agent-hiding
proxies. The statistics are over the last few million page requests.

I should note that the last two sites use visual Hebrew. The first
(haayal.co.il) has both visual and logical modes, with an auto-detection
heuristic as well as manual override.

  Eran


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Re: egged.co.il works

2003-03-10 Thread Ira Abramov

please don't CC: me, I read the first one just fine.

[EMAIL PROTECTED], from the post of Mon, 10 Mar:
> Quoting Ira Abramov <[EMAIL PROTECTED]>:
> 
> > users on linux
> > blind users
> > users on palm
> 
> Is Palm standards-compliant? Last that I heard of it it had terrible Hebrew
> problems.

it's not, but it's a thought. if the website is planned right, and
display is seperated from functionality, you can get where you need.

> > sticking to standards means it will work on older browsers as well (MSIE
> > 4 and 5 anyone?)
> 
> Which standards do you mean? Clean HTML4? Sure. DHTML based on W3C DOM is
> standards-compliant, but will never work on MSIE 4.

I'm not sure to this day what DOM is. sounds too BDSM to me, even if I'm
a Terantino fan...

and what's wrong with supporting MSIE4?

> Ah, your advocacy is for a *simpler* site, not a *standard* site.
> These two things are different. Do we want to put the effort in
> convincing the man to give up his gadgets and toys?

I would. I do business with schwab.com and wellsfargo.com and they would
never dare to do anything more complex than very basic javascript (if at
all) or a frame trick or two. that's it. no Java or flash or ActiveIchs.

I'm a little biased at the moment, because I spent the last 3 hours
debugging a stupid one-liner in javascript. it appears Mozilla is more
leniant than MSIE with certain parameters... grrr.

> whatever. If we require simplicity and stark naked HTML, he may
> actually have many users who will moan about the "nice toys" that are
> gone.

if done well, things should look good AND be functional. nice toys are
for chat rooms on tapuz, not for financial institutes.

> Maybe even some bad publicity in the press, where a blockhead
> who happens to write an Internet column will mention "Bank Leumi has
> gone several years backwards in its new version of the site. Hello,
> technology has advanced since 1995!".

then give a "gadgety interface" and a straightforward HTML-only
interface as a choice for older computeres/browsers/connections.

Oh well... I can dream :)

I tried to keep my own page "dehanced for Lynx" but once I installed
PHP and Gallery, the road to hell is short :)

-- 
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Re: egged.co.il works

2003-03-10 Thread Eli Billauer


Ah, your advocacy is for a *simpler* site, not a *standard* site. These two
things are different. Do we want to put the effort in convincing the man to give
up his gadgets and toys?
 

IMHO, this is the best thing we have to come with.

I would go for "simplicity means business". A bank shouldn't toy around 
with fancy graphics. Graphics means bandwidth, bandwidth means time, and 
time is money.

No matter what fast internet connection someone has, it always comes to 
the point where the surfer has to wait until it is all loaded. And the 
more gadgets there are in there, the greater the chances that something 
will go wrong.

A slim site means it's stable and is more reliable. That's things that a 
bank want to identify with.

In the end of the day, a bank's site should supply infomation when the 
customer needs it. People don't surf bank sites for fun, but they have 
something they want to do. All these specialized GUI is not only a 
source for problems, but it actually makes it harder to use the site.

I also suggest pointing at the real internet giants, who usually keep 
their sites very plain. Plain means that you know what you're doing.

And it just so happens, that when everything is in simple HTML, all 
browsers work.

  Eli



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Re: egged.co.il works

2003-03-10 Thread Alon Altman
On Mon, 10 Mar 2003, Shachar Shemesh wrote:

> Hi all,
>
> I am meeting the person in charge of the internet infrastructures for
> Leumi Bank in about two weeks. This is someone who seem ready to listen
> (though it doesn't sound as if it is going to be easy to convince), and
> has the authority to order a change if he is convinced.
>
> Now I need ammunition. Please help me with a set of reasons why making
> the site actually work with Mozilla is in their best interests.

  I suggest not talking about "supporing Mozilla" or "supporting Linux", but
rather a more general "supporting web standards" approach. The benefits of
this approach are apparent even if everybody only uses MSIE. Suppose MSIE
descides to drop or change some feature in a later version. This kind of
things have already occured and will occur in the future. Building for a
specific browser requires constant updating of the site to support changes
between versions of that browser.

  Furthermore, new wireless internet devices are appearing which enable
users to browse websites from anywhere. The richest and most connected
people will purchase these devices, and will be disappointed to know they
cannot wirelessly access their bank account. Some of them will switch banks.
Programming to standards lets you write the site once while letting all
users enjoy it, with almost no extra work. On the contrary, programming to
standards might be even easier.

  About styling, first - a standards-compliant site can be styled in very
appealing ways using Cascading Style Sheets (CSS). The style-sheets may be
changed on the user's end if (for example) the user is blind or using a
wireless device. Second - People don't access their bank account to see
pretty pictures. Look how many people are using ATM machines, which have a
very simple text-only interface. A simple design with easy access to all
features should be the guiding principle in designing a bank account access
site.

  Another problem is security. The Windows operating system and MSIE web
browser are notorious for many security breaches. Combining this fact with
a remote access system to a bank account may lead to unpleasant results.
Some users do not agree to this kind of compromise, but still want to access
their account online. These users use alternate operating systems, and
paraodxially, currently cannot access their Leumi bank accounts.

  Alon

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Re: egged.co.il works

2003-03-10 Thread herouth
Quoting Ira Abramov <[EMAIL PROTECTED]>:

> users on linux
> blind users
> users on palm

Is Palm standards-compliant? Last that I heard of it it had terrible Hebrew
problems.

> sticking to standards means it will work on older browsers as well (MSIE
> 4 and 5 anyone?)

Which standards do you mean? Clean HTML4? Sure. DHTML based on W3C DOM is
standards-compliant, but will never work on MSIE 4.

> less code means less chance of security holes, easier debugging and
> overall better speed for the users

Ah, your advocacy is for a *simpler* site, not a *standard* site. These two
things are different. Do we want to put the effort in convincing the man to give
up his gadgets and toys?

If we stick to standardisation, we can tell him that everything he has, he can
still have, only with W3C DOM, Java instead of ActiveX, whatever. If we require
simplicity and stark naked HTML, he may actually have many users who will moan
about the "nice toys" that are gone. Maybe even some bad publicity in the press,
where a blockhead who happens to write an Internet column will mention "Bank
Leumi has gone several years backwards in its new version of the site. Hello,
technology has advanced since 1995!".

Herouth

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Re: egged.co.il works

2003-03-10 Thread Gilad Ben-Yossef
Shachar Shemesh wrote:
Hi all,

I am meeting the person in charge of the internet infrastructures for 
Leumi Bank in about two weeks. This is someone who seem ready to listen 
(though it doesn't sound as if it is going to be easy to convince), and 
has the authority to order a change if he is convinced.
First of all good job and good luck!

Here is my take for a structured argument:

The argument usually presented in regard for making sub-standart sites 
that only work for a specific browseris that statistics show that the % 
of users using this product is so big that the economical incentive to 
make a standart based site that will work with all standart supporting 
browser is so low.

This argument is false because it overlooks the the profile of customers 
which use these "other" browsers:

These people are sophisticated customers. They are often high tech 
workers and other high paid white collar proffesionals or students that 
would be such customers in the future.

They tend to both have higher income then the average users and quite 
often have several bank accounts for various needs, like a business 
account and so forth. They also quite obviously "Early Adopters" kind of 
customers - risk loving by nature.

These are exactly the people that have both significant free fortune and 
tendency for trying out and using sophisticated finanacel products that 
generate a lot of income to a bank, a lot more then the average user and 
by nature they are the perfect customers for Internet based services. 
These are the kind of people who got the first GSm phones, hooked up to 
high speed Internet and satelite TV or switched to the First Direct 
service of Leumi. they are also the kind of people that will want to try 
to acess their bank account from all sorts of mobile devices, from 
Internet cafes abroad which quite often don't run a run of the mill 
Desktop OS and therefore do not offer the "common" broser and so forth.

Furthermore, because of these qualities, they are exactly the kind of 
people which are "trend setters" - they are the first to try out new 
technologies and products and quite often are the people who their 
peers, friends and family consult when it comes out to trying and 
purchasing new products and services. Therefore, their influence is even 
greater then the actual net financel power that they muster in preson.

It is important to note that Bank Leumi web site WAS compatible to some 
degree with standart supporting browsers for a long time and the 
complete lack of support is something new. Combined with the fact that 
switching banks is a complicated decision that is not taken lightly I 
believe the Bank Leumi has yet to notice the defection of these kind of 
customers to other banks and even if they did they probably wont be able 
to pin point it to the bad service which we are now witnessing. But once 
the trend will be visible - it already will be too late.

This is further damaging to the bank in light of the fact that its 
compitetors, Bank Poalim for example and others, DO support standart 
based browsers and make a point to preserve services to them, so we have 
somwhere to move to.

In short - the "one person, one vote" system is good for national 
elections, but it is nothing but misleading when it comes to making 
decisions of these kinds.

Gilad.

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Re: egged.co.il works

2003-03-10 Thread Daniel Vainsencher
For a person that actually cares about accessing his bank account via
the web, being able to do so from the software he uses is very
important. I wouldn't change to a bank that forced me to move physically
just to get information or give orders. 

And being exposed to the security concerns related to IE is not an
acceptable option, even if you work in Windows.

Obviously, for a Linux user, it is very much a deal breaker.

Daniel

Shachar Shemesh <[EMAIL PROTECTED]> wrote:
> Hi all,
> 
> I am meeting the person in charge of the internet infrastructures for 
> Leumi Bank in about two weeks. This is someone who seem ready to listen 
> (though it doesn't sound as if it is going to be easy to convince), and 
> has the authority to order a change if he is convinced.
> 
> Now I need ammunition. Please help me with a set of reasons why making 
> the site actually work with Mozilla is in their best interests.
> 
> Shachar
> 
> Shachar Shemesh wrote:
> 
> > Of this list, 1yashir, discount and kupat holim seem the most urgent 
> > to me. That's because they are suppliers that, if you happen to be 
> > their customer, it is very difficult for you to switch.
> >
> > I'll let you know what I came up with.
> >
> >Shachar
> >
> > Shoshannah Forbes wrote:
> >
> >>
> >>> I am willing to take that one up as a representative of an official 
> >>> body, and try to get things changed. I would, however, ask you to 
> >>> help me focuse my efforts. Please give a quick vote of the site 
> >>> whose lack of support for konq/moz is the most troubling, and let me 
> >>> know. I think Bank Leumi is the candidate for this. Anyone else?
> >>
> >>
> >>
> >> Two places to start:
> >> http://tinyurl.com/6u4z (from bugzilla)
> >> http://www.mozilla.org.il/evangel.shtml (scroll down to see the list)
> >>
> >>
> >>
> >>
> >>
> >
> >
> 
> 
> -- 
> Shachar Shemesh
> Open Source integration consultant
> Home page & resume - http://www.shemesh.biz/
> 
> 
> 
> =
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Re: egged.co.il works

2003-03-10 Thread Gabor Szabo
On Mon, 10 Mar 2003, Shachar Shemesh wrote:

> I think I will have a case, unless he pulls some activex from the hat 
> that does authentication. I can still claim that the old site is around, 
> and that one hole is enough, but that will leave me with a poor case.

You mean there might be an activex something that is downloaded to the
client does the authentication there and sends it back ?
So now it fully trusts anything comming from the client ?

If that is the case I am glad I am not their customer.

Gabor



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Re: egged.co.il works

2003-03-10 Thread Shachar Shemesh
Gabor Szabo wrote:

Maybe if you say that:
I am NOT a client of Leumi because an important service of the bank
is not accessible for me
would be more convincing ?

 Gabor
 

I will certanly say that the Amuta has a bank account at Hapoalim 
because they support Linux. The thing is that it is clear why that is 
the case.

I am also not sure close the person is to sales considerations.

--
Shachar Shemesh
Open Source integration consultant
Home page & resume - http://www.shemesh.biz/


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Re: egged.co.il works

2003-03-10 Thread Shachar Shemesh
Ok, let me play devil's advocate here, then.

Assaf Flatto wrote:

here are some 

1 ) the market is slowly moving toward Linux and so are the people using
the online banking , by blocking the site to the primary browser I that
environment - you may be damaging your clients and alienating them .
Only about 1% of the people who browse the internet do so from Linux 
(http://www.google.com/press/zeitgeist.html).
My site (http://www.shemesh.biz), which was published mostly on Linux 
related forums (here through my sig, Wine, Haifux) gets about 50% hit by 
Windows machines, and only about 41% by Linux.

2 )The first direct bank ( hayashir harishon ) is a subsidiary of the
Leumi bank and is main market is Hi tech workers - this is relating to
the former argument .
So is my rebuttal.

those are my two Bits 

Assaf
 

I think I will have a case, unless he pulls some activex from the hat 
that does authentication. I can still claim that the old site is around, 
and that one hole is enough, but that will leave me with a poor case.

The thing is that unless the activex rabbit is pulled, he has no case 
FOR supporting Linux, except "money saving", to which I can always reply 
with "standards complient".

--
Shachar Shemesh
Open Source integration consultant
Home page & resume - http://www.shemesh.biz/


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Re: egged.co.il works

2003-03-10 Thread Gabor Szabo
On Mon, 10 Mar 2003, Gleb Natapov wrote:

> > 
>  If the fact that I am the client of Leumi Bank and an important service 
> of the bank is not accessible for me because of some stupid management 
> decisions doesn't sound convincing enough for him I seriously doubt you 
> can convince him by any other argument. But it is worth trying 
> nevertheless.

Maybe if you say that:
I am NOT a client of Leumi because an important service of the bank
is not accessible for me


would be more convincing ?

  Gabor



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Re: egged.co.il works

2003-03-10 Thread Gleb Natapov

> Hi all,
> 
> I am meeting the person in charge of the internet infrastructures for 
> Leumi Bank in about two weeks. This is someone who seem ready to listen 
> (though it doesn't sound as if it is going to be easy to convince), and 
> has the authority to order a change if he is convinced.
> 
> Now I need ammunition. Please help me with a set of reasons why making 
> the site actually work with Mozilla is in their best interests.
> 
 If the fact that I am the client of Leumi Bank and an important service 
of the bank is not accessible for me because of some stupid management 
decisions doesn't sound convincing enough for him I seriously doubt you 
can convince him by any other argument. But it is worth trying 
nevertheless.


> Shachar
> 
> Shachar Shemesh wrote:
> 
> > Of this list, 1yashir, discount and kupat holim seem the most urgent 
> > to me. That's because they are suppliers that, if you happen to be 
> > their customer, it is very difficult for you to switch.
> >
> > I'll let you know what I came up with.
> >
> >Shachar
> >
> > Shoshannah Forbes wrote:
> >
> >>
> >>> I am willing to take that one up as a representative of an official 
> >>> body, and try to get things changed. I would, however, ask you to 
> >>> help me focuse my efforts. Please give a quick vote of the site 
> >>> whose lack of support for konq/moz is the most troubling, and let me 
> >>> know. I think Bank Leumi is the candidate for this. Anyone else?
> >>
> >>
> >>
> >> Two places to start:
> >> http://tinyurl.com/6u4z (from bugzilla)
> >> http://www.mozilla.org.il/evangel.shtml (scroll down to see the list)
> >>
> >>
> >>
> >>
> >>
> >
> >
> 
> 
> 


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Re: egged.co.il works

2003-03-10 Thread Ira Abramov
Quoting Shachar Shemesh, from the post of Mon, 10 Mar:
> I am meeting the person in charge of the internet infrastructures for 
> Leumi Bank in about two weeks. This is someone who seem ready to listen 
> (though it doesn't sound as if it is going to be easy to convince), and 
> has the authority to order a change if he is convinced.
> 
> Now I need ammunition. Please help me with a set of reasons why making 
> the site actually work with Mozilla is in their best interests.

users on linux
blind users
users on palm

sticking to standards means it will work on older browsers as well (MSIE
4 and 5 anyone?)

less code means less chance of security holes, easier debugging and
overall better speed for the users

usability? humm...

eternal gratitude and newspaper headlines: "Leumi pledges to stick to
standards".

and most important - once Linux users take over the world, they'll need
somewhere to manage their accounts at...
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http://ira.abramov.org/email/ This post is encrypted twice with ROT-13.
Documenting or attempting to crack this encryption is illegal.

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RE: egged.co.il works

2003-03-10 Thread Assaf Flatto
here are some 

1 ) the market is slowly moving toward Linux and so are the people using
the online banking , by blocking the site to the primary browser I that
environment - you may be damaging your clients and alienating them .
2 )The first direct bank ( hayashir harishon ) is a subsidiary of the
Leumi bank and is main market is Hi tech workers - this is relating to
the former argument .

those are my two Bits 

Assaf

> -Original Message-
> From: Shachar Shemesh [mailto:[EMAIL PROTECTED] 
> Sent: Monday, March 10, 2003 3:02 PM
> To: Shachar Shemesh
> Cc: Shoshannah Forbes; [EMAIL PROTECTED]; [EMAIL PROTECTED]
> Subject: Re: egged.co.il works
> 
> 
> Hi all,
> 
> I am meeting the person in charge of the internet infrastructures for 
> Leumi Bank in about two weeks. This is someone who seem ready 
> to listen 
> (though it doesn't sound as if it is going to be easy to 
> convince), and 
> has the authority to order a change if he is convinced.
> 
> Now I need ammunition. Please help me with a set of reasons 
> why making 
> the site actually work with Mozilla is in their best interests.
> 
> Shachar
> 
> Shachar Shemesh wrote:
> 
> > Of this list, 1yashir, discount and kupat holim seem the most urgent
> > to me. That's because they are suppliers that, if you happen to be 
> > their customer, it is very difficult for you to switch.
> >
> > I'll let you know what I came up with.
> >
> >Shachar
> >
> > Shoshannah Forbes wrote:
> >
> >>
> >>> I am willing to take that one up as a representative of 
> an official
> >>> body, and try to get things changed. I would, however, ask you to 
> >>> help me focuse my efforts. Please give a quick vote of the site 
> >>> whose lack of support for konq/moz is the most troubling, 
> and let me 
> >>> know. I think Bank Leumi is the candidate for this. Anyone else?
> >>
> >>
> >>
> >> Two places to start:
> >> http://tinyurl.com/6u4z (from bugzilla) 
> >> http://www.mozilla.org.il/evangel.shtml (scroll down to 
> see the list)
> >>
> >>
> >>
> >>
> >>
> >
> >
> 
> 
> -- 
> Shachar Shemesh
> Open Source integration consultant
> Home page & resume - http://www.shemesh.biz/
> 
> 
> 
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Re: egged.co.il works

2003-03-10 Thread Shachar Shemesh
Hi all,

I am meeting the person in charge of the internet infrastructures for 
Leumi Bank in about two weeks. This is someone who seem ready to listen 
(though it doesn't sound as if it is going to be easy to convince), and 
has the authority to order a change if he is convinced.

Now I need ammunition. Please help me with a set of reasons why making 
the site actually work with Mozilla is in their best interests.

   Shachar

Shachar Shemesh wrote:

Of this list, 1yashir, discount and kupat holim seem the most urgent 
to me. That's because they are suppliers that, if you happen to be 
their customer, it is very difficult for you to switch.

I'll let you know what I came up with.

   Shachar

Shoshannah Forbes wrote:


I am willing to take that one up as a representative of an official 
body, and try to get things changed. I would, however, ask you to 
help me focuse my efforts. Please give a quick vote of the site 
whose lack of support for konq/moz is the most troubling, and let me 
know. I think Bank Leumi is the candidate for this. Anyone else?


Two places to start:
http://tinyurl.com/6u4z (from bugzilla)
http://www.mozilla.org.il/evangel.shtml (scroll down to see the list)








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Open Source integration consultant
Home page & resume - http://www.shemesh.biz/


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Re: egged.co.il works

2003-03-05 Thread Alon Altman
On Wed, 5 Mar 2003, Vadim Vygonets wrote:

> Quoth Alon Altman on Tue, Mar 04, 2003:
> > If you want to use egged.co.il on Mozilla, use my interface. It's much
> > easier and lighter - http://alon.wox.org/egged.html (ignore the "line no."
> > box)
>
> Great, but please specify Hebrew encoding in the web page headers
> (this discussion is about standards, among other things).
>
> Vadik.

Already did. Maybe you've got a cached version.

  Alon

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Re: egged.co.il works

2003-03-05 Thread Vadim Vygonets
Quoth Alon Altman on Tue, Mar 04, 2003:
> If you want to use egged.co.il on Mozilla, use my interface. It's much
> easier and lighter - http://alon.wox.org/egged.html (ignore the "line no."
> box)

Great, but please specify Hebrew encoding in the web page headers
(this discussion is about standards, among other things).

Vadik.

-- 
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Re: egged.co.il works

2003-03-05 Thread Guy Baruch


Nadav Har'El wrote:

No, the workaround stopped working a week after you posted it.
It now uses an invalid certificate (!) to secure the connection, which
makes the site unusable.
 

In that case I agree, it is the most urgent for me as well.

also, kindly mail me in private the specifics of the problem.

A non-secure workaround is as good as no workaround, in the case of banking...

No, it is much, much worse, even for accounts which have only read 
permission.

 

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+---
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Re: egged.co.il works

2003-03-05 Thread Nadav Har'El
On Wed, Mar 05, 2003, Guy Baruch wrote about "Re: egged.co.il works":
> 
> 
> Nadav Har'El wrote:
> 
> >Yes. Bank Leumi is the worst as far as I'm concerned.
> > 
> >
> but bank leumi has a workaround as the old site, which was posted here 
> some months back.

No, the workaround stopped working a week after you posted it.
It now uses an invalid certificate (!) to secure the connection, which
makes the site unusable.

> let's not open that old discussion again, but if it has a WA, it's not a 
> show stopper ...

A non-secure workaround is as good as no workaround, in the case of banking...

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Re: egged.co.il works

2003-03-04 Thread Guy Baruch


Nadav Har'El wrote:

Yes. Bank Leumi is the worst as far as I'm concerned.
 

but bank leumi has a workaround as the old site, which was posted here 
some months back.

let's not open that old discussion again, but if it has a WA, it's not a 
show stopper ...

 

--
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+---
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+ mailto:[EMAIL PROTECTED]
+ phone: 972-8-934-2211
+---
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That steal the goose from off the common,
But let the greater villain loose
That steals the common from the goose.
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Re: egged.co.il works

2003-03-04 Thread Guy Baruch
Please contact a serious journalist, like Mordechai Gilat, with this info.

If it's not exposed, it won't be fixed.

Alon Altman wrote:

 I second discountbank. Kupat Holim Clalit say they will install a new site
soon (the rep didn't know about moz support). I have managed to workaround
the clalit site with DOM inspector, with the neat "feature" that you can see
anybody's lab test results...
 

--
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That steal the goose from off the common,
But let the greater villain loose
That steals the common from the goose.
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Re: egged.co.il works

2003-03-04 Thread Daniel Vainsencher
I think a good focus is important markets and monopoly institutes. Banks
are a good example, but focusing on a specific bank might be counter
productive - if someone there has an interest in the status-quo, there's
not much to do about it. 

However, there are various reasons all banks should want to be standards
based - competition with relatively compliant sites (Hapoalim), a piece
of a small but growing market, support for the blind.

In fact, banks have an oversight body, one of whose interests is the
availability of information to the public. Maybe the Bank of Israel
would have something to say about this - I don't know how aware they are
of the situation. A little policy could replace a lot of convincing...

The www.postil.com site is not great either (from galeon, try to view
the external links page), and considering I can't go to the competition,
that bugs me.

Daniel

Shachar Shemesh <[EMAIL PROTECTED]> wrote:
> [EMAIL PROTECTED] wrote:
> 
> >Organize? Maybe create a site or a subsite which contains links of all the
> >uncooperative sites, and give them bad rap in the press? Create a nice PDF in
> >Hebrew about standardization of a site, and send it to management levels in
> >those companies? I'm at a loss. For me it's worse than most of you - my other OS
> >is a MacOS...
> >
> >Herouth
> >  
> >
> Maybe we should form some sort of an official body that will try to 
> advance these concerns that are relevant specifically to users of open 
> source and free software? Hey, didn't someone say something about and Amuta?
> 
> I am willing to take that one up as a representative of an official 
> body, and try to get things changed. I would, however, ask you to help 
> me focuse my efforts. Please give a quick vote of the site whose lack of 
> support for konq/moz is the most troubling, and let me know. I think 
> Bank Leumi is the candidate for this. Anyone else?
> 
> Shachar
> 
> -- 
> Shachar Shemesh
> Open Source integration consultant
> Home page & resume - http://www.shemesh.biz/
> 
> 
> 
> =
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Re: egged.co.il works

2003-03-04 Thread Herouth Maoz
At 17:57 +0200 on 4/3/2003, Shachar Shemesh wrote:


 I am willing to take that one up as a representative of an official 
body, and try to get things changed. I would, however, ask you to 
help me focuse my efforts. Please give a quick vote of the site 
whose lack of support for konq/moz is the most troubling, and let me 
know.
I think personal evangelism should, perhaps, be first focused on 
builders of "site engines", such as the one I mentioned, or telesite, 
or Nana Shops. When they make a bad decision, it's dozens of sites 
that get contaminated for the free user. If they make a good 
decision, dozens of sites become easier to use.

Herouth
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Re: egged.co.il works

2003-03-04 Thread Stanislav Malyshev
NH>> Yes. Bank Leumi is the worst as far as I'm concerned.

What is funny - once it was the best. But it looks like some greedy
site-forge managers were in need of some cash so that they succeeded to
convince BL people that they need to break perfectly working system and
erect in its place another one that has exactly the same function with one
difference - it uses a lot of weird Javascript (which, of course, makes it
more expensive - if plain HTML page is $10, "Javascript-enabled Web
solution" can be already a $100 or $500...) and doesn't work in many
browsers. Win for the said site-forge, lose for us poor linuxers...

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Re: egged.co.il works

2003-03-04 Thread Oleg Goldshmidt
Shachar Shemesh <[EMAIL PROTECTED]> writes:

> Maybe we should form some sort of an official body that will try to
> advance these concerns that are relevant specifically to users of open
> source and free software? Hey, didn't someone say something about and
> Amuta?

Indeed, some months ago I suggested publishing lists of "bad guys" and
"good guys" somewhere in the Amuta web pages. I don't think there is a
publicly available archive, but here is my suggestion cut'n'pasted:

   One suggestion for the future. I think it might be nice listing sites
   and services, public or commercial, that do and do not work for users
   of free software, especially if the "bad guys" have competitors that
   are "good guys".  Logs of attempts to contact them and their responses
   may be an interesting read, showing their attitudes. I have a recent
   sample that is rather point-blank. Might as well start collecting
   them.  I am sure that many on this list have entries to contribute.
   
   I think it is in line with the Amuta's goals.


> I am willing to take that one up as a representative of an official
> body, and try to get things changed. I would, however, ask you to help
> me focuse my efforts. Please give a quick vote of the site whose lack
> of support for konq/moz is the most troubling, and let me know. I
> think Bank Leumi is the candidate for this. Anyone else?

I think that the company I meant in the quoted passage was JobInfo.
I have correspondence with them in my archives.

Egged still does not work for me in either Mozilla or Konqueror (from
kde-base-3.0.3).

https://online.leumi-card.co.il/Registration.asp demands IE (4.0 or newer),
800x600 resolution, and a particular Windows font. Sic.

-- 
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Re: egged.co.il works

2003-03-04 Thread Alon Altman
On Tue, 4 Mar 2003, Beni Cherniavsky wrote:

> On 2003-03-04, [EMAIL PROTECTED] wrote:
>
> > Organize? Maybe create a site or a subsite which contains links of all the
> > uncooperative sites, and give them bad rap in the press? Create a nice PDF in
> > Hebrew about standardization of a site, and send it to management levels in
> > those companies? I'm at a loss. For me it's worse than most of you - my other OS
> > is a MacOS...
> >
> http://mozilla.org.il/evangel.shtml
>
> I'm really not convinced that this has any impact but then I don't
> know what does.  Hell, the technion's IT support site had checks that
> you use IE, last time I checked :-(.

Technion helpdesk works with IE or NS4. They also have an email fallback.
http://helpdesk.technion.ac.il/

  Alon

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Re: egged.co.il works

2003-03-04 Thread Alon Altman
On Tue, 4 Mar 2003, Shachar Shemesh wrote:

> Of this list, 1yashir, discount and kupat holim seem the most urgent to
> me. That's because they are suppliers that, if you happen to be their
> customer, it is very difficult for you to switch.
>
> I'll let you know what I came up with.
>

  I second discountbank. Kupat Holim Clalit say they will install a new site
soon (the rep didn't know about moz support). I have managed to workaround
the clalit site with DOM inspector, with the neat "feature" that you can see
anybody's lab test results...

  Alon

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Re: egged.co.il works

2003-03-04 Thread Nadav Har'El
On Tue, Mar 04, 2003, Shachar Shemesh wrote about "Re: egged.co.il works":
> me focuse my efforts. Please give a quick vote of the site whose lack of 
> support for konq/moz is the most troubling, and let me know. I think 
> Bank Leumi is the candidate for this. Anyone else?

Yes. Bank Leumi is the worst as far as I'm concerned.

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Re: egged.co.il works

2003-03-04 Thread linux_il
On Tue, 2003-03-04 at 00:54, Nadav Har'El wrote:
> On Tue, Mar 04, 2003, Tzafrir Cohen wrote about "Re: egged.co.il works":
> > So another broken site is supported, instead of it being built properly.
> 
> Right... And worse, this gives Microsoft a whole new baseline on which they
> can create new divergent technology, which gets further and further from
> W3C standards, while Konqueror continues to chase its tail...

I beg to differ (about MS's standards support).  At my workplace we have
to deal a lot with browsers and their quirks (they are the interface to
everything we do) and to how sites are designed to work with them and we
see improvements towards the standard support as IE moved from 5.0 to
5.5
and now 6.0.

I suspect the problem is less in IE support for standards (which is
getting better) and more in education of site builders who got used to
the notion that "good looking sites can't be based on standards",
something which might have been true years ago but no longer so.

> 
> This is why Netscape freed the Mozilla sources - to stop Microsoft from being
> able to do that. And this is why Mozilla has very strong opinions on not
> emulated broken IE behaviour.


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Re: egged.co.il works

2003-03-04 Thread Beni Cherniavsky
On 2003-03-04, [EMAIL PROTECTED] wrote:

> Organize? Maybe create a site or a subsite which contains links of all the
> uncooperative sites, and give them bad rap in the press? Create a nice PDF in
> Hebrew about standardization of a site, and send it to management levels in
> those companies? I'm at a loss. For me it's worse than most of you - my other OS
> is a MacOS...
>
http://mozilla.org.il/evangel.shtml

I'm really not convinced that this has any impact but then I don't
know what does.  Hell, the technion's IT support site had checks that
you use IE, last time I checked :-(.

-- 
Beni Cherniavsky <[EMAIL PROTECTED]>

pure virtual static warp shell (TNG++, All Good Things O-=)

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Re: egged.co.il works

2003-03-04 Thread Shachar Shemesh
Of this list, 1yashir, discount and kupat holim seem the most urgent to 
me. That's because they are suppliers that, if you happen to be their 
customer, it is very difficult for you to switch.

I'll let you know what I came up with.

   Shachar

Shoshannah Forbes wrote:


I am willing to take that one up as a representative of an official 
body, and try to get things changed. I would, however, ask you to 
help me focuse my efforts. Please give a quick vote of the site whose 
lack of support for konq/moz is the most troubling, and let me know. 
I think Bank Leumi is the candidate for this. Anyone else?


Two places to start:
http://tinyurl.com/6u4z (from bugzilla)
http://www.mozilla.org.il/evangel.shtml (scroll down to see the list)






--
Shachar Shemesh
Open Source integration consultant
Home page & resume - http://www.shemesh.biz/


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Re: egged.co.il works

2003-03-04 Thread Shoshannah Forbes

I am willing to take that one up as a representative of an official 
body, and try to get things changed. I would, however, ask you to help 
me focuse my efforts. Please give a quick vote of the site whose lack of 
support for konq/moz is the most troubling, and let me know. I think 
Bank Leumi is the candidate for this. Anyone else?
Two places to start:
http://tinyurl.com/6u4z (from bugzilla)
http://www.mozilla.org.il/evangel.shtml (scroll down to see the list)




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Re: egged.co.il works

2003-03-04 Thread Shachar Shemesh
[EMAIL PROTECTED] wrote:

Organize? Maybe create a site or a subsite which contains links of all the
uncooperative sites, and give them bad rap in the press? Create a nice PDF in
Hebrew about standardization of a site, and send it to management levels in
those companies? I'm at a loss. For me it's worse than most of you - my other OS
is a MacOS...
Herouth
 

Maybe we should form some sort of an official body that will try to 
advance these concerns that are relevant specifically to users of open 
source and free software? Hey, didn't someone say something about and Amuta?

I am willing to take that one up as a representative of an official 
body, and try to get things changed. I would, however, ask you to help 
me focuse my efforts. Please give a quick vote of the site whose lack of 
support for konq/moz is the most troubling, and let me know. I think 
Bank Leumi is the candidate for this. Anyone else?

   Shachar

--
Shachar Shemesh
Open Source integration consultant
Home page & resume - http://www.shemesh.biz/


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Re: egged.co.il works

2003-03-04 Thread Shoshannah Forbes
[EMAIL PROTECTED] wrote:

For me it's worse than most of you - my other OS
is a MacOS...
If you look at the headers of this email, you will notice that this makes two of us... :)

Organize? 

That is what I have been pushing for.

Maybe create a site or a subsite which contains links of all the
uncooperative sites, and give them bad rap in the press? 

Yep. And start by using what we already have (bugzilla "tech evanglisem" 
component, and mozilla.org.il web site)

Create a nice PDF in
Hebrew about standardization of a site, and send it to management levels in
those companies? 

Some work has been started here, we need to finish it (I ran out of time):
http://www.mozilla.org.il/board/viewtopic.php?t=103
http://mac.plonter.co.il/plonwiki/OneSiteManyBrowsers




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Re: egged.co.il works

2003-03-04 Thread Nadav Har'El
On Tue, Mar 04, 2003, [EMAIL PROTECTED] wrote about "Re: egged.co.il works":
> Organize? Maybe create a site or a subsite which contains links of all the
> uncooperative sites, and give them bad rap in the press? Create a nice PDF in
> Hebrew about standardization of a site, and send it to management levels in
> those companies? I'm at a loss. For me it's worse than most of you - my other OS
> is a MacOS...

Maybe it's time we (any lawyer in the house?) try to find out whether any
of these sites actually break any laws - e.g., by virtue of discriminating
against consumers based on irrelevant criteria, descriminating against blind
consumers, and so on. If it's not illegal, it still stinks, and maybe we
can get some pro-consumer organization or newspaper, or something, on this
issue.

Companies should be made to understand that making their site look "less nice"
in Mozilla is perfectly acceptable, but making them completely inaccessible
because of stupidity - while all the W3C standards are all with strong
emphasis on backward compatibility and accessibility - is simply inexcusable.

-- 
Nadav Har'El|  Tuesday, Mar 4 2003, 30 Adar I 5763
[EMAIL PROTECTED] |-
Phone: +972-53-245868, ICQ 13349191 |Spelling mistakes left in for people who
http://nadav.harel.org.il   |feel the need to correct others.

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Re: egged.co.il works

2003-03-04 Thread herouth
Quoting Shoshannah Forbes <[EMAIL PROTECTED]>:

> C. complain at the site, and meantime use the phone to call Eggedd
> (that is what I do)

I do that, but it doesn't work. Of all the sites I complained to, the only one
who did anything was yellow pages, which didn't improve its site, merely removed
the blocking of non-MSIE browsers.

I am currently in a series of e-mails with BuildAGate, who have a
site-generation software, written in PHP, but not supporting Mozilla and
Konqueror very well. (Try www.hayadan.org.il in Konqueror, and try
www.dynonon.com in both). It's funny that people who write in PHP should do
things this way, like dirtying the entire site with Javascript where there
should be no Javascript (a Javascript to put an item in the basket? Good
grief!). At least they were serious enough to install the latest version of
Netscape - although they gave me the answers regarding Hebrew and compatibility
in general which were true two years ago. Amazing how old information sticks.
Would anybody else beside me try to influence them?

http://www.buildagate.com/

Another site to whine about is the Knesset site.

Anyway, in general, the "convince the site" approach just doesn't work. We are
left frustrated with letters that say "thank you for your information", or "you
are a minority, shut up", or "We don't support Netscape, bla bla bla circa
1999". We need a different approach in a hurry, because bad web sites really
flood Israel, what with commercial bodies hiring cheap programmers who are
willing to work for food, and who grew up in ASP city (John Bryce courses...)

Organize? Maybe create a site or a subsite which contains links of all the
uncooperative sites, and give them bad rap in the press? Create a nice PDF in
Hebrew about standardization of a site, and send it to management levels in
those companies? I'm at a loss. For me it's worse than most of you - my other OS
is a MacOS...

Herouth

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Re: egged.co.il works

2003-03-04 Thread Tzafrir Cohen
On Tue, 4 Mar 2003, Beni Cherniavsky wrote:

> On 2003-03-04, Shoshannah Forbes wrote:
>
> > C. complain at the site, and meantime use the phone to call Eggedd
> > (that is what I do)
> >
> I complained and they returned some response thanking me for the
> refernce (to webstandards - which I'm not sure they even bothered
> chekcing) and generally feeling "we don't care for this" (I don't
> remember the details).  As for the phone - you mean a real phone, and
> talk to a human?  :-)

Yes. The site was probably meant to decreas the support cost of Egged
(allow them to keep less folks answering phones). When you call them
mention that you could not use the site...

-- 
Tzafrir Cohen
mailto:[EMAIL PROTECTED]
http://www.technion.ac.il/~tzafrir


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Re: egged.co.il works

2003-03-04 Thread Beni Cherniavsky
On 2003-03-04, Shoshannah Forbes wrote:

> C. complain at the site, and meantime use the phone to call Eggedd
> (that is what I do)
>
I complained and they returned some response thanking me for the
refernce (to webstandards - which I'm not sure they even bothered
chekcing) and generally feeling "we don't care for this" (I don't
remember the details).  As for the phone - you mean a real phone, and
talk to a human?  :-)

-- 
Beni Cherniavsky <[EMAIL PROTECTED]>

pure virtual static warp shield (TNG++, All Good Things O-=)

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Re: egged.co.il works

2003-03-04 Thread Shoshannah Forbes
Hetz Ben Hamo wrote:

Fine, then what should I do next time when I'm coming from my parents city 
(Tzfat) to Tel Aviv and want to know the schedule?

A. Use mozilla, see that it doesn't show the web site and simply wait outside 
for a bus few hours..
B. Use Konqueror, see the site, schedule my timing to go with the next bus and 
only leave the house 2 minutes before it comes?

Real case, real example

C. complain at the site, and meantime use the phone to call Eggedd
(that is what I do)


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Re: egged.co.il works

2003-03-04 Thread Beni Cherniavsky
On 2003-03-04, Alon Altman wrote:

> On Tue, 4 Mar 2003, Tzafrir Cohen wrote:
>
> > On Tue, 4 Mar 2003, Alon Altman wrote:
> >
> > >
> > > If you want to use egged.co.il on Mozilla, use my interface. It's much
> > > easier and lighter - http://alon.wox.org/egged.html (ignore the "line no."
> > > box)
> >
> > Sorry, but the name doesn't resolve from here. What's the IP?
>
> alon1.dhs.org or 132.69.253.140
>
Great, now I can stop VNC-ing into a close windows box just to check
egged :-).  Thanks, Alon!

-- 
Beni Cherniavsky <[EMAIL PROTECTED]>

pure virtual static warp shield (TNG++, All Good Things O-=)

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Re: egged.co.il works

2003-03-03 Thread Alon Altman

On Tue, 4 Mar 2003, Tzafrir Cohen wrote:

> On Tue, 4 Mar 2003, Alon Altman wrote:
>
> >
> > If you want to use egged.co.il on Mozilla, use my interface. It's much
> > easier and lighter - http://alon.wox.org/egged.html (ignore the "line no."
> > box)
>
> Sorry, but the name doesn't resolve from here. What's the IP?

alon1.dhs.org or 132.69.253.140

> Anyway, is this page linked from mozilla.org.il ?

Yes, it is.

> It should be, provided that it blocks access to browsers that are
> supoprted by the official page (so they won't conplain you take away their
> add viewers). I posted something about this to linux-il a hwile ago.
>
> If bandwidth is any problem, I wouldn't mmind giving as much as I can
> (iglu, if that's OK with everybody, or my own connection, or
> tzafrir.org.il).

Attached the HTML file.

-- 
This message was sent by Alon Altman ([EMAIL PROTECTED]) ICQ:1366540
The RIGHT way to contact me is by e-mail. I am otherwise nonexistent :)
--
 -=[ Random Fortune ]=-
Do what you can to prolong your life, in the hope that someday you'll
learn what it's for.

-- Binary/unsupported file stripped by Listar --
-- Type: TEXT/html
-- File: egged.html


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Re: egged.co.il works

2003-03-03 Thread Alon Altman
On Mon, 3 Mar 2003, Diego Iastrubni wrote:

> Hi all
>
> Just wanted to inform you:
> egged.co.il works in konqui 3.1 Also israrail.co.il.
>
> Lots of new supported IE only sites are working for linux users.
>  Good work! and that was before of all the apple patches!
> Good news indeed
>

If you want to use egged.co.il on Mozilla, use my interface. It's much
easier and lighter - http://alon.wox.org/egged.html (ignore the "line no."
box)

  Alon

-- 
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Re: egged.co.il works

2003-03-03 Thread Hetz Ben Hamo
> This is why Netscape freed the Mozilla sources - to stop Microsoft from
> being able to do that. And this is why Mozilla has very strong opinions on
> not emulated broken IE behaviour.

Fine, then what should I do next time when I'm coming from my parents city 
(Tzfat) to Tel Aviv and want to know the schedule?

A. Use mozilla, see that it doesn't show the web site and simply wait outside 
for a bus few hours..
B. Use Konqueror, see the site, schedule my timing to go with the next bus and 
only leave the house 2 minutes before it comes?

Real case, real example...

Thanks,
Hetz

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Re: egged.co.il works

2003-03-03 Thread Nadav Har'El
On Tue, Mar 04, 2003, Tzafrir Cohen wrote about "Re: egged.co.il works":
> So another broken site is supported, instead of it being built properly.

Right... And worse, this gives Microsoft a whole new baseline on which they
can create new divergent technology, which gets further and further from
W3C standards, while Konqueror continues to chase its tail...

This is why Netscape freed the Mozilla sources - to stop Microsoft from being
able to do that. And this is why Mozilla has very strong opinions on not
emulated broken IE behaviour.

-- 
Nadav Har'El|  Tuesday, Mar 4 2003, 30 Adar I 5763
[EMAIL PROTECTED] |-
Phone: +972-53-245868, ICQ 13349191 |Life is what happens to you while you're
http://nadav.harel.org.il   |busy making other plans. - John Lennon

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Re: egged.co.il works

2003-03-03 Thread Tzafrir Cohen
On Mon, 3 Mar 2003, Diego Iastrubni wrote:

> Hi all
>
> Just wanted to inform you:
> egged.co.il works in konqui 3.1 Also israrail.co.il.
>
> Lots of new supported IE only sites are working for linux users.
>  Good work! and that was before of all the apple patches!
> Good news indeed

Indeed, egged works here. Takes a constant toll on my CPU with its silly
marquees.

Though the egged site is badly broken. IIRC some versions of IE don't show
the some of the marquees well. They have a "detect.js" that looks for a
browser that is either IE4 or NS4. And other goodies. And they really
don't seem to care about this.

So another broken site is supported, instead of it being built properly.

-- 
Tzafrir Cohen
mailto:[EMAIL PROTECTED]
http://www.technion.ac.il/~tzafrir


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